Application Integration Analyst Jobs in Home Based
Data Integration Officer, 12 Month Contract
Children's Charity, Central London (Hybrid working offered, 2 days a week in the office)
Salary - £39,000
Charity People are delighted to be working with a world-famous Children's Charity in Central London to recruit a Data Integration Officer to work on a 12-month contract.
The Charity uses Salesforce as its main CRM solution. It is used to manage the data of fundraisers, volunteers, events and donations. The Charity is in the process of implementing Boomi as it's middleware solution and are looking for a Data Integration Officer to play a key role in making the project a success.
Working within a small team, the ideal candidate for this position is someone who enjoys and excels in designing, developing, and implementing integration processes that connect different business systems, ensuring seamless data flow and optimal performance. Your role will involve collaborating with the Database Officers and Business Analysts to understand business requirements along with supporting the Database Officers and QA Tester with testing within the Boomi platform.
As a Data Integration Officer, the postholder must also demonstrate an excellent technical skillset both in terms of their data manipulation and administration skills, and in their consistently high level of accuracy and attention to detail. We are looking for someone who is self-motivated with a "can do" / problem solver approach and desire to deliver added value and improvements on an ongoing basis.
You will have experience of managing and importing bulk data along with experience of data integration into Salesforce using middleware solution. Furthermore, an understanding of delivering a large software implementation project would be ideal. We welcome applications from both the Charity sector and the non-Charity sector.
Charity People are managing all applications for this role; interested applicants should send their CV in the first instance.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We want to do this because we know greater diversity will lead to even greater results for the charities we work with.
We are excited to be working with a fantastic international charity to recruit an experienced Data Engineer within their established team, creating and developing integrations and contributing to the build and development of their warehousing, you will work in a warm and collaborative team.
As the Data Engineer, you will use your skills to define strategies for extracting data from the business systems and build optimised data pipelines for the expanding warehouse. You will be responsible for the development of centralised data solutions and work effectively with business users, analysts and internal colleagues to understand and identify requirements and the impact of changes to the data pipelines. This organisation is very flexible in their approach and happy to look at hybrid working arrangements, attending the office a couple of times a month.
As the Data Engineer you will need:
- Extensive SQL and T-SQL skills and ETL tools
- Experience in data mapping and transformations
- Strong communication skills, verbal, face-to-face and in writing
Salary: £45,000
Contract: Permanent Full time
Location: Homeworking or Hybrid in London
Closing date: Ongoing
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment is a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserves the right to end the application period sooner.
FULL-TIME JOB VACANCY
SENIOR MANAGER, ANALYTICS AND INSIGHT
Development and Outreach Department
Multiple Office Locations Considered
Application Deadline: 4 June 2024
The Fundraising Systems & Data Analysis (FSDA) team of the Development and Outreach Department of Human Rights Watch (HRW) is seeking applicants for the position of Senior Manager, Analytics and Insight. The Senior Analytics and Insight Manager will be responsible for instilling a data-driven and data-informed culture to make evidence-based decisions, increase efficiencies, improve overall departmental return on investment (ROI), grow new fundraising streams, and achieve long-term profitability.
The Senior Analytics and Insight Manager will generate, improve, and analyze fundraising data, both quantitative and qualitative, from internal and external sources to produce strategic information that supports data-driven and informed decisions, tactics, and strategies that consistently maximize HRW fundraising results. This role will feed into both the quarterly reforecasts and annual budget data and supporting methodology and collaborating with the Finance team as needed for the Development department.
This full-time position will ideally be based in either the United States or Europe, preferably in one of the cities where HRW has an office and will report to the Managing Director of Fundraising Systems and Data Analysis based in London. The Senior Analytics and Insight Manager will manage at least one direct report.
The successful candidate may have the option to work remotely but is expected to work from the office 1-2 times a week. We aim to be as flexible and supportive as possible in both the recruitment for and onboarding of this position.
Responsibilities:
Product Management Oversight:
1. Provide strategic, tactical, and operational planning of all Business Intelligence (BI_ Systems and tools utilized by the Development Department;
2. Implement and build the BI structure of the Development Department, working closely with CRM (Salesforce) team and working with vendors as needed to understand the desired outcomes;
3. Partner with the Training & Support team to promote user adoption of BI reports by developing and implementing communication plans, training campaigns, and incentives to encourage staff engagement and utilization;
4. Ensure effective coordination and change management with Training & Support, CRM and Digital products, IT, and fundraising teams;
5. Act as the subject matter expert for all areas of fundraising reporting and respond to escalated queries and reporting discrepancies from Data Analysis Officer;
6. Develop project management processes to support the prioritization of all analysis, data selection, integration, and reporting requests, ensuring the briefing processes are understood and developing a Service Level Agreement (SLA) framework as needed; and
7. Support on Data Integrations and Application Interface Programs (APIs), including any Extract Transform and Load (ETL) processes as needed, working with the Data Quality and Integrations Officer to develop these to meet “fit-for-purpose” requirement. Support both the CRM and Digital Product Managers as needed.
Data, Analysis and Reporting:
1. Support the development and implementation of the long-term data and insight strategy for HRW which improves data quality, deepens the department’s institutional memory, and aligns with the broader HRW data strategy;
2. Develop and present actionable insights, strategic recommendations, and business intelligence from analytical output to support strategic decisions for the Development team and on investments and benchmarking activities;
3. Deliver the data and insight strategy including activity reporting, financial forecasting, specialist report development, and ad hoc analysis projects and data selections, to increase understanding of activity, supporter and financial trends and making recommendations to leadership to deliver improvements;
4. Collaborate with the Marketing Team to create data selections including recommendations on which are the best targets for direct marketing campaigns, create segments according to strategically determined criteria, data model, and develop testing plans to yield statistically significant results;
5. Work with the Fundraising Systems and Data Analysis Managing Director to build tools and reports that allow for both the forecast and budget revenue projections to be provided with ease. Create multi-year fundraising projections per main channel and audience using historical data, statistical modelling techniques, and new initiatives;
6. Collaborate with the Finance team around both the production and validation of financial reporting, including budgeting, reforecasting, and income reporting in general for the Development D Ensure that the Marketing coding / attribution processes are clearly documented and any exceptions tracked with the Revenue Operations teams;
7. Ensure that the expenditure budget for the Development Department is managed and reported on effectively, capturing the planned spending across the different teams within the department, including reporting on the actuals and investigating any variances with finance and the budget holders as needed; and
8. Ensure that the Leadership Gift data reporting can occur, through development of advanced visualizations including dashboards and ensure that hygiene initiatives are followed by supporting both the Data Quality and Integrations Officer and Relationship Manage Work with Finance on the monthly reconciliation processes.
Leadership, Training, & Support:
1. Lead improvement projects that shape the department’s effectiveness, efficiency and data-driven decision making;
2. Serve as subject matter expert to both the CRM and Digital Product Managers as they proactively assess users’ evolving system needs, priorities, capacity, and workflows, and ensure reporting needs are well articulated to inform future technology enhancements; and
3. Teach and mentor Data Analyst and Data Integrations staff to grow their capabilities within the fundraising CRM, data, and operations field.
Other:
1. Carry out other duties as required.
Managerial Responsibilities:
1. Provide leadership, motivation, and mentorship to the Data Analysis, Quality and Integrations team, setting clear expectations, performance objectives, and providing regular and constructive feedback;
2. Foster an inclusive, creative, and positive work environment, encouraging diverse perspectives and participation in diversity, equity, and inclusion efforts, while proactively addressing bias, discrimination, and microaggressions;
3. Model inclusive behavior and consistently adhere to HRW's internal values;
4. Incorporate diversity, equity, and inclusion values and initiatives into the work of the Data Quality and Integrations team; and
5. Collaborate with staff to develop initiatives aimed at movement-building and expanding partnerships with diverse clients, donors, stakeholders, and partners.
Qualifications:
Education: A bachelor’s degree or equivalent work experience.
Experience: A minimum of five (5) years of relevant experience working in fundraising data analysis or business data analysis is required. Knowledge and experience in nonprofit fundraising and marketing, preferably in a global INGO context with country-specific fundraising operations, is highly desirable.
Related Skills and Knowledge:
1. Fluency in fundraising practices, terminology, technologies, channels, and compliance, and the ability to translate easily between fundraising end users and technology providers is required.
2. A critical thinker with the confidence to transform data and information into structured systems and reports is required.
3. Record of generating buy-in from, and exceeding expectations of, internal and external stakeholders is required.
4. Hands-on experience with data analysis, quality, cleansing, extracting, and validation (ETL) processes and tools is required.
5. Fluency in SQL or similar database query language is required. Experience with unstructured data is a plus.
6. Knowledge of both using and configuring Application Program Interfaces (APIs) to perform data integrations between multiple systems is required.
7. Strong understanding of Business Intelligence platforms, report and dashboard construction and data modelling and segmentation within the fundraising data context (Power BI or Tableau is Desirable) is required.
8. Hands on experience with working with INGO CRM systems is required. Salesforce experience is desirable.
9. Excellent verbal and written communication skills in English, and the ability to present complex issues in a clear, concise and persuasive manner to business and technical professionals, and to staff for whom English is not their first language is required.
10. Ability to work collaboratively and build trust with diverse stakeholders globally, including staff for whom English is not their first language, is required.
11. Strong understanding of nonprofit fundraising processes, strategies, and best practices is required.
12. Experience in vendor management is desirable.
13. Detail-oriented with excellent problem-solving and troubleshooting skills is required.
14. Ability to work collaboratively with diverse stakeholders and teams is required.
15. Strong project management skills and the ability to manage multiple priorities is required.
16. Demonstrated experience managing teams ensuring motivation and high-performance levels is required.
17. Demonstrated ability to manage multiple priorities and work in a fast-paced environment is required.
18. Advanced knowledge of Microsoft Office software, particularly Excel, is required.
Salary and Benefits: HRW seeks exceptional applicants and offers competitive compensation and employer-paid benefits. HRW offers a relocation assistance package and will assist employees in obtaining necessary work authorization, if required; citizens of all nationalities are encouraged to apply. If this position were to be based in the United States, the salary range would be USD 88,000-96,000. Salary ranges outside of the United States vary based on location.
How to Apply: Please apply immediately or by 4 June 2024 by visiting our online job portal at HRW official website and attaching a letter of interest and a CV or resume. No calls or email inquiries, please. Only complete applications will be reviewed and only shortlisted candidates will be contacted.
If you are experiencing technical difficulties with your application submission, or if you require a disability-related accommodation e-mail us. Due to the large response, application submissions via email will not be accepted and inquiries regarding the status of applications will go unanswered.
Human Rights Watch is strong because it is diverse. We actively seek a diverse applicant pool and encourage candidates of all backgrounds to apply. Human Rights Watch does not discriminate on the basis of disability, age, gender identity and expression, national origin, race and ethnicity, religious beliefs, sexual orientation, or criminal record. We welcome all kinds of diversity. Our employees include people who are parents and nonparents, the self-taught and university educated, and from a wide span of socio-economic backgrounds and perspectives on the world. Human Rights Watch is an equal opportunity employer.
Human Rights Watch is an international human rights monitoring and advocacy organization known for its in-depth investigations, its incisive and timely reporting, its innovative and high-profile advocacy campaigns, and its success in changing the human rights-related policies and practices of influential governments and international institutions.
The client requests no contact from agencies or media sales.