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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a role where your leadership genuinely changes lives? If you thrive in a fast paced environment, care deeply about supporting adults facing multiple disadvantages, and want to make a real impact within the criminal justice system, this is the opportunity for you.
About the Role
We are seeking a motivated and skilled Team Manager to join our Futures Together Criminal Justice team in Essex. You will lead a dedicated team delivering high quality support to adults in the criminal justice system who face multiple disadvantages, including substance or alcohol use, learning difficulties, and mental or physical health challenges.
You will ensure the service delivers effective, person centred interventions that improve wellbeing and reduce reoffending. This includes managing a small staff team, overseeing safeguarding and risk processes, ensuring accurate data reporting, and maintaining excellent service standards.
You will also represent the service across the county, building strong partnerships with Essex Probation, local mental health services, and a wide range of commissioned and charitable organisations.
What We’re Looking For
You will need to demonstrate:
- A genuine passion for improving the lives of people facing multiple disadvantages
- Experience supervising or supporting staff within a team environment
- Strong written and verbal communication skills
- Excellent organisational skills and experience managing a busy caseload
- Confidence using Microsoft Outlook, Word, Excel and relevant database systems
- Experience in substance/alcohol treatment, mental health, justice services, or a comparable field
What We Offer
Joining us means becoming part of an organisation recognised as one of the Best 100 Not for Profit Companies to Work For. We will support you to grow, develop and thrive.
Benefits include:
- Starting salary £28,500 + £3,000 Market Supplement
- Annual increments (subject to appraisal) up to £34,750 over 5 years
- 25 days’ annual leave + Bank Holidays (rising to 30 days + BH with service)
- Season ticket loan, pension scheme and life assurance
- Occupational sick pay, eye care vouchers and regular wellbeing activities
- Continuous training and development via our PXL learning platform
This is a fantastic opportunity for someone organised, compassionate and driven to take the next step in their career.
Our Commitment to You
We believe in creating a workplace where everyone can be themselves and succeed. We welcome applications from people of all backgrounds, including those with lived experience, and are committed to equity and inclusion at every stage of the recruitment process.
Our team will welcome you warmly, support you to settle in, and help you make a meaningful difference from day one.
How to Apply
If you’re ready for your next challenge and want to help shape the future of criminal justice support in Essex, we'd welcome you to apply.
Shortlisted candidates will be invited to a face to face interview which will include a short presentation. Full details will be shared in advance, and we are happy to make reasonable adjustments to support you.
Please note: Applications will be reviewed as they are received, and the vacancy may close early once sufficient candidates have been shortlisted. Early application is strongly encouraged.
We use our expertise to support people in their personal recovery and to improve their lives.

Carers’ Resource is delighted to be able to advertise a new role to support carers and those they care for. We are seeking:
Senior Trust & Grant Fundraiser
Salary: up to £33,000
Permanent full time post (part time considered for right candidate)
Location: Hybrid working with days in Bradford, Skipton, and/or Harrogate office
We are seeking an experienced and motivated Senior Trust & Grant Fundraiser to lead and grow our charitable income from trusts, foundations and grant-making bodies.
Reporting directly to the CEO, you will play a key strategic role in securing sustainable funding, both restricted and unrestricted, that enables Carers’ Resource to enhance, expand and support our existing services and allows us to invest in organisational infrastructure, website and digital technology.
The successful candidate will have a proven track record of personally securing at least £200,000 per annum in trust and grant income and will be confident developing compelling funding applications, building long-term funder relationships, and identifying new income opportunities.
This is an exciting opportunity for a skilled fundraiser who is passionate about making a difference and wants to contribute to the growth and impact of a respected regional charity.
Key Responsibilities
- Develop and implement a trust and grants fundraising strategy aligned with organisational priorities.
- Research and identify suitable trust, foundation and statutory funding opportunities.
- Prepare high-quality, persuasive funding applications, proposals and expressions of interest.
- Secure a minimum of £200,000 per annum in trust and grant income.
- Build and maintain strong relationships with funders, partners and stakeholders.
- Manage the full grant cycle including applications, monitoring, reporting and stewardship.
- Work closely with the CEO and senior leadership team to develop funding priorities and project budgets.
- Collaborate with operational teams to gather impact data, case studies and outcomes.
- Maintain an accurate pipeline and reporting system for funding applications and deadlines.
- Produce timely and accurate reports for funders demonstrating impact and outcomes.
- Monitor fundraising trends, sector developments and funding opportunities relevant to carers and community services.
- Support the development of partnership and collaborative funding bids where appropriate.
- Ensure compliance with fundraising regulations and best practice.
Person Specification
Essential
- Demonstrable success in securing trust and grant funding, including a proven track record of personally generating at least £200,000 annually.
- At least 3 years experience of writing successful funding applications to trusts, foundations and statutory funders.
- Excellent written communication and bid-writing skills.
- Strong relationship management and stakeholder engagement skills.
- Ability to manage multiple funding applications and deadlines effectively.
- Experience of developing fundraising pipelines and income strategies.
- Strong analytical and budgeting skills.
- Ability to work independently and collaboratively across teams.
- Passion for supporting carers, vulnerable people and local communities.
- Proficient IT skills including Microsoft Office and CRM/database systems.
Desirable
- Experience working within the charity, health or social care sector.
- Knowledge of issues affecting unpaid carers and vulnerable communities.
- Experience of reporting to senior leadership teams and trustees.
- Understanding of monitoring and evaluation frameworks.
Personal Attributes
- Proactive and self-motivated
- Highly organised with strong attention to detail
- Strategic thinker with a creative approach to fundraising
- Compassionate and values-driven
- Professional, resilient and adaptable
What We Offer
- Opportunity to work for a respected and impactful Yorkshire charity
- Flexible and hybrid working opportunities
- Supportive and collaborative working environment
- Ongoing professional development
- Generous annual leave entitlement
- Pension scheme
Equality, Diversity & Inclusion
Carers' Resource is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We are committed to creating a workplace where everyone feels valued, respected and supported.
Closing date for applications: Monday 15th June 2026
Email your application, including a covering letter explaining your fit to the role and CV.
Or apply directly via our website
Email your application, CV and a covering letter explaining your fit to the role.
Carers’ Resource exists to support unpaid carers. We provide information, advice & support to carers, to the people they care for and professionals.
The client requests no contact from agencies or media sales.
We are looking for an experienced and highly organised grant manager with exceptional communication and relationship building skills, to manage all aspects of grants from The Christie Charity to the NHS Trust.
The role will take responsibility for collating project information and supporting internal teams to communicate and demonstrate project impact and ensure accountability to our external partners and audiences.
This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced mental health or social care professional ready to lead on a new crisis service at the interface if A&E and community care?
We are recruiting a Clinically Led Team Manager to support mobilisation of a brand-new pilot in North Essex. The service will provide targeted support to individuals who frequently present to A&E in mental health crisis, following self-harm, suicide attempt or suicidal ideation. This is a leadership role for an experienced mental health or social care professional. You will combine operational management with clinical oversight to ensure safe, evidence-based and trauma-informed crisis interventions.
Salary of £28,500 - £31,500 per annum, pro rata. Starting salary will be dependent on whether the successful candidate holds relevant mental health or social care qualification.
The Role
As team manager you will be responsible for the day to day running of the pilot. You will lead a small team to deliver high standards of practice, safe risk management, develop effective pathways between hospital and community teams, and maintain strong alignment with Phoenix Futures’ values and organisational priorities.
You will have oversight of data quality, reporting and performance management in order to demonstrate the impact of the pilot to commissioners and wider stakeholders.
The pilot will focus on Colchester General Hospital A&E department, and the role will be based in our Colchester office, although travel may be required across North Essex to ensure effective service delivery.
This role requires confidence and professional judgement.
About You
You will be a qualified and experienced mental health of social care professional who is confident working with high-risk, complex presentations. You will bring credibility within multi-disciplinary settings and be motivated by the opportunity to shape and lead a new crisis service at the interface between hospital and community care.
To join us a Team Manager you will have:
- A recognised professional qualification in mental health or social care (desirable)
- Experience supporting people with complex needs within mental health, social work, substance use, or related services
- Experience of managing and supporting staff, ideally within a frontline or clinical environment
- A strong understanding of risk management, safeguarding, and multi-agency working
- The confidence to make sound professional judgements when working with high-risk presentations
- The ability to build and maintain effective relationships with partner agencies, including NHS services, adult social care, and treatment providers
- Experience of monitoring performance and reporting data to managers and commissioners
- Strong organisational skills, with the ability to balance operational demands with quality and safety
You will also bring:
- A flexible and innovative approach to service delivery
- Determination, resilience, and a genuine passion for improving outcomes for people in crisis
- Excellent communication skills, both written and verbal
- Confidence using Microsoft Outlook and Word, with familiarity in database or case-management systems
So, if you’re seeking your next challenge as a Team Manager, please get in touch or apply today. Please note: This post is not suitable for candidates without a professional mental health or social work background.
Your Rewards
- Salary of £28,500 - £31,500 per annum, pro rata. Starting salary will be dependent on whether the successful candidate holds relevant mental health or social care qualification
- Opportunity to access yearly salary increments (subject to appraisal), meaning potential salary increase up to £36,000 per annum, pro rata
- Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
- 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.
We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional well-being. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. All details will be provided in advance so that you can feel adequately prepared, and we can support you with reasonable adjustments as required.
Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.
We use our expertise to support people in their personal recovery and to improve their lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supporter Services & Data Processing Officer
Reporting To: Internal Communications Manager
Salary Range: £32,000 - £37,667
Contract Type: 6 Month Fixed Term Contract
Location: Hybrid, London
Working days/hours per week 35 hours per week, 9am – 5pm, Monday – Friday.
Our Vision: A UK where “No good food goes to waste”.
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Purpose of the Job
Deliver excellent supporter services function to support growth in public fundraising. Ensure excellence in supporter experience and care. Support the efficient and compliant delivery and financial reconciliation of our fundraising campaigns and activities. Work across the Fundraising, Finance, Info Centre, and Marketing teams.
Duties and Responsibilities
- Manage supporter complaints processes, acting as first point of resolution, ensuring complaints are actioned and responded to in line with FareShare complaints policy.
- Support the Supporter Services and Compliance Manager to develop and deliver management information related to supporter complaints.
- Work with the Finance team to deliver processes to support donor refunds and cancellations.
- Support the Supporter Services and Compliance Manager to manage relationships with external fulfilment houses, payment providers (Stripe, GoCardless), and fundraising platforms (Enthuse, Just Giving, CAF, CAF America) on behalf of FareShare to ensure compliance and optimal supporter experience.
- Further duties as and when required by the fundraising operations team and wider directorate.
- Manage and lead supporter complaints processes, acting as first point of resolution, ensuring complaints are actioned and responded to in line with FareShare complaints policy.
- Deliver an outstanding level of customer service, keeping within agreed SLAs and KPIs.
- Coordinate and implement training on the use of the 8x8 telephony system for Fundraising and Marketing teams.
- Record all interactions accurately and clearly in Salesforce within agreed SLAs.
- Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
Person Specification
- Experience of working in a fundraising supporter or customer services environment.
- Good communication and interpersonal skills, with the ability to work effectively with diverse teams.
- Excellent phone manner, including ability to cope with challenging conversations.
- Understanding of financial reconciliation processes and the role of a CRM in effectively managing income processing
- Good problem-solving skills.
- Organised and methodical approach to work.
- Good knowledge of Microsoft Excel, Word, Outlook, and PowerPoint.
- Knowledge of the fundraising regulatory environment, including the Fundraising Regulator Code of Practice, HRMC Gift Aid regulations, GDPR and PECR.
- Knowledge of Salesforce and/or Microsoft Dynamics.
- Ability work under pressure and meet deadlines.
- Good numeracy skills with excellent analytical skills to interrogate data.
Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



Data Services Manager
Permanent
Salary: £44,000 - £47,000 per annum, plus benefits
London N1
Full time – 37.5 hours a week
We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.
The role is being advertised as full-time, but we would consider someone working 4 days per week pro rata.
Closing date: 5pm, Friday 29th May 2026
First Interviews: Tuesday 9th June 2026
Second interviews: Tuesday 16th June 2026
An exciting opportunity for a Data Services Manager has arisen at World Cancer Research Fund (WCRF).
WCRF is the UK’s leading cancer prevention charity focusing on the link between cancer and risk factors such as diet, body weight and physical activity.
We are seeking a Data Services Manager to lead and be responsible for the management, use and maintenance of systems and in-house CRM databases to support the achievement of the charity’s fundraising strategic objectives. You will be analysing and reviewing data and reporting on results that can then be used to build engagement with our supporters.You will also be responsible for a team of two people.
The successful candidate will have proven experience of working with industry standard fundraising software solutions in the charity sector, ideally have knowledge of Claris Filemaker products and will have experience of creating new, and maintaining and updating existing, complex database systems.Experience of creating scripts and troubleshooting existing scripts is key, along with considerable hands-on experience of working with complex data sources, transfers and imports. An understanding and working knowledge of Data Protection regulations is required.
Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.
Please note: Your cover letter should highlight how your skills and experience will benefit WCRF and equip you for the role.
Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion.
WCRF is a UK cancer prevention charity. We look at how diet, weight and physical activity affect the risk of developing and surviving cancer.
Working alongside the other Finance Manager (job-share partner) and the Co-Director, this role is responsible for ensuring the charity’s finances are effectively managed and that financial records are accurate and up-to-date. The postholder will collaborate closely with their job-share counterpart; together, they will be jointly accountable for the smooth operation of the organisation’s financial systems, while maintaining clearly defined areas of responsibility.
This role has a primary focus on the operational delivery of finance functions, including day-to-day processing and book-keeping related to income. It will ensure robust financial controls, accurate record-keeping, and efficient financial processes, supporting Women for Refugee Women to operate effectively and maintain strong financial discipline.
Location: Old Street, London (Hybrid) * Please note that we are based in a women-only building.
Accountable to: Co-Director
Salary and hours: £44,289 - £49,339 pro rata (dependent on experience), 21 hours per week, plus benefits
Length of contract: Permanent
Purpose of the role: Working alongside the other Finance Manager (job-share partner) and the Co-Director, this role is responsible for ensuring the charity’s finances are effectively managed and that financial records are accurate and up-to-date. The postholder will collaborate closely with their job-share counterpart; together, they will be jointly accountable for the smooth operation of the organisation’s financial systems, while maintaining clearly defined areas of responsibility.
This role has a primary focus on the operational delivery of finance functions, including day-to-day processing and book-keeping related to income. It will ensure robust financial controls, accurate record-keeping, and efficient financial processes, supporting Women for Refugee Women to operate effectively and maintain strong financial discipline.
Key responsibilities
Finance Administration
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Together with the Finance Manager (Strategic) and the Co-Director, ensure that the charity’s finances are well managed and accounts are kept up to date.
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Maintain overall responsibility for accounts receivable, and support the Finance Manager (Strategic) with accounts payable.
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Working together with the Finance Manager (Strategic), ensure all income and expenditure is entered onto the electronic book-keeping system (currently Quickbooks) accurately and in a timely manner, and assigned to relevant funds in accordance with funders’ requirements and restrictions.
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Ensure all donation details are correctly entered into the Donorfy fundraising database.
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Ensure imported data in the accounting systems reconciles accurately with recorded transactions, and produce bank reconciliations as needed.
Finance Management
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Implement and monitor day-to-day financial controls, ensuring all processes meet audit and internal control standards. Ensure proper document storage, coding and audit trails for all transactions.
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Support the Finance Manager (Strategic) in reviewing and updating operational finance procedures and ensuring organisation-wide compliance.
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Working closely with the Finance Manager (Strategic) and the Co-Director, support improvements to finance systems and workflows.
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Act as a bank signatory where appropriate.
Income Management
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Ensure that all grants and other income due to the charity are received and managed in line with funder conditions and restrictions.
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Issue and track invoices to ensure all income owed to the charity is collected promptly.
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Ensure all cheques / cash income received is deposited into the current account in a timely manner.
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Support fundraising and individual giving colleagues by providing accurate, timely financial information on a weekly basis to strengthen donor stewardship and reporting.
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Maintain accurate records of gift aid declarations made. Prepare and submit regular Gift Aid claims to maximise eligible income.
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Maintain accurate records of gift-in-kind and pro bono donations, organisational assets and restricted funds.
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Ensure all income is recorded consistently across both the financial system and the fundraising database, working closely with the Individual Giving Manager to ensure alignment and information flow.
Operational Reporting & Support
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Provide financial administration support across the organisation, including for delivery teams and fundraising colleagues.
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Work closely with the Finance Manager (Strategic) to ensure accurate information flows between operational processing and financial planning/reporting.
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Provide responsive support to staff, helping them navigate finance processes confidently and consistently.
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Support the Finance Manager (Strategic) to prepare quarterly financial updates and Management accounts, as well as annual financial statements.
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Support the Finance Manager (Strategic) and Co-Director with payroll, pension reports and human resources management when required.
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Attend the quarterly Finance & HR committee meetings and contribute to preparing papers as needed.
General
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Undertake any other duties commensurate with the post.
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Support wider organisational activities as needed, including on occasion in the evenings or at weekends.
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Meet regularly for line management, supervision and appraisal with the Co-Director.
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Identify own training needs and undertake relevant training and development, approved by the Co-Director.
Women for Refugee Women supports women seeking safety in the UK to rebuild their lives and campaigns alongside them for a compassionate asylum system.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Services Assistant
Up to £25k pro-rata £14,285.71 for 20 hours per week, plus 8% employer pension contribution
Part-time (20 hours per week, Wednesday - Friday)
Hybrid – 1 day per week in Godalming, Surrey
Permanent role
Are you passionate about animal welfare and love delivering excellent customer service? Do you take pride in your attention to detail and enjoy working with systems and processes? Are you looking for flexibility in your work life? If so, we’d love to hear from you.
At the League Against Cruel Sports, we’re working towards a kinder society where animals are no longer persecuted in the name of ‘sport’. We’re looking for two Supporter Services Assistants to join our friendly and committed Fundraising team.
This is a vital role that supports our incredible supporters — whether they’re making a donation, updating their details or asking about our campaigns. You'll be the first point of contact for many of them, helping to deliver a warm, professional and efficient experience by phone, email and post.
You'll also support the team with accurate data entry, payment processing and the day-to-day running of our supporter database, helping to ensure every gift and action is recorded and acknowledged appropriately.
Our motto is “dialogue, not monologue” — we value every conversation with our supporters, and you'll be instrumental in making sure they feel heard, appreciated and part of our movement.
Key responsibilities:
· Responding to supporter enquiries by phone, email and post
· Processing donations and setting up direct debits
· Maintaining and updating supporter records using our CRM systems
· Sending thank you letters and supporter communications
· Supporting data imports, exports and database hygiene
· Handling supporter complaints with care and professionalism
What we’re looking for:
· Experience in customer or supporter care
· Excellent written and verbal communication skills
· Confidence using databases and Microsoft Office
· Strong attention to detail and a high level of accuracy
· Empathy for supporters and a commitment to our cause
· A calm, friendly and solutions-focused approach
Experience with Raiser’s Edge or similar CRM systems is helpful, but not essential – we’ll provide full training.
Why join us?
You’ll be joining a values-driven charity with a long and proud history of campaigning, protecting wildlife and exposing cruelty.
We offer a flexible, supportive working environment with 28 days of annual leave pro rata (in addition to the public holidays and rising with service) and flexible working arrangements.
Additionally, our benefits package includes a generous employer contribution of eight percent towards your pension scheme and discounts on shopping, electronics, hospitality and leisure.
Most importantly, working at the League gives you the opportunity to make a real difference for animals. Find out more about working at the League.
The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.
Ready to make a real difference? Don't wait - apply now! We're looking to fill these positions quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV and a covering letter. Together, we can redefine what is acceptable and create a better world for animals.
We protect animals from being persecuted in the name of sport. United, we aim to redefine what is acceptable and inspire change.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you want to provide critical systems and logistical support for our growing and ambitious education charity? The Finance and Operations Coordinator is responsible for managing our day-to-day financial systems, overseeing the running of our database and website, and providing administrative support for the general running of the organisation, including project managing our community and fundraising events. You will provide support to the Executive Director and other members of the team to ensure the smooth running of Teach for Tomorrow.
We are a small and passionate team that work on a hybrid model: your place of work should be within easy commuting distance from either London, Manchester, Coventry or Grantham.
Your Key Duties and Accountabilities
Finance Administration
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Place, track and process orders, invoices, expenses and financial transactions
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Maintain Quickbooks with all transactions, provide reports as required and maintain the interface between CiviCRM and Quickbooks
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Set up payments for authorisation in the bank account as required
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Generate contracts as required
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Maintain relationships with suppliers, venues and partners
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Manage the interface with the company pension provider and pensions regulator, making payments as required and ensuring all statutory obligations are met
Database, Website and Knowledge Management
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Maintain the organisation database and provide reports and information as required by team members
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Ensure that the website is up-to-date and upload new resources, information and news stories as required
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Monitor analytics relating to website and support the management of Search Engine Optimisation
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Ensure that the knowledge management system and processes are maintained, including website and database change logs
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Maintain the relationship with the website and database provider/sand ensure that the monthly retainer is monitored and reviewed
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Liaise with the Data Protection Officer to ensure that all statutory requirements are met in relation to data protection and UK GDPR
Operational Coordination and Administration
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Manage external vendor relationships, in particular - but not exclusively - website and database providers, HR and Health and Safety providers, Safeguarding support, IT support services, Accountant and Auditors, and memberships of organisations such as the National Council for Voluntary Organisations (NCVO)
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Maintain filing systems online and in hard copy (where required)
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Maintain policies and procedure documents, ensuring updates are made as required and updates are provided for reporting to board
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Be first point of contact for general enquiries and monitor all general communication channels
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Provide general administration support as required
Events
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Work with the Chief Executive and other staff to ensure successful planning and execution of fundraising, cultivation, and stewardship events and all related activities. Responsibilities include: managing invitation process, tracking registrations and gifts, running and circulating reports
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Provide logistical support of the events on the day
Perform other related duties as required by position.
There will be an occasional requirement to work outside normal hours to support evening events – with a late start and late finish – but if this is expected, advance notice will be given.
Your Core Competencies - Essential
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Competency with technology, including Microsoft, Google and other software/tools (E)
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Specific experience of either working with a database (CiviCRM or similar) OR a finance management system (Quickbooks or similar) (E)
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Strong relationship-building skills and an ability to maintain relationships over time (E)
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Effective communication skills - in writing and orally (E)
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Ability to manage time and multiple tasks (E)
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Well-organised and detail-oriented (E)
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Ability to resolve most issues and tasks independently, escalating complex situations (E)
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Maintain a high level of confidentiality due to the nature of work (E)
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Commitment to the purpose of Teach for Tomorrow (E)
Your Knowledge, Education and Experience - Desireable
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Project management skills and experience (D)
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Specific experience of either working with both CiviCRM and Quickbooks (D)
Your Specialised Certifications
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None
Your Primary Contacts
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Interacts broadly with all staff and significant interactions outside the charity including customers, vendors, consultants, and others
Your People Management
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No direct people management responsibilities
Your Key Performance Indicators (KPIs)
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Database and Website are maintained and managed well
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Finance processes are followed and maintained
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Vendor relationships are well managed
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Policies and procedures, administration systems and knowledge management systems are up-to-date and well managed
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Event logistics are managed well
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Works in line with the organisational values
Why work at Teach for Tomorrow?
Our purpose is to create a better world - one classroom at a time. We believe in the power and potential of educators to inspire and transform the lives of young people by unlocking new levels of understanding, awareness and community mindedness so they are equipped to create a better future for everyone.
Having recently rebranded from Facing History and Ourselves UK, we are focused on driving growth and giving as many schools and teachers as possible the tools and content to empower their students to become engaged citizens whilst also excelling in their academic performance. We will be developing new ways to extend our reach and scale our work. The coordinator role will be key to the smooth running and success of our organisation, supporting the operational, financial and community-building efforts that underpin our work.
Employees receive 24 days of paid annual leave and all bank holidays. We provide up to a 5% match on pension contributions and there is an Employee Support Scheme in place.
Teach for Tomorrow is an Equal Opportunity Employer and proudly values diversity. Based on the current profile of our workforce and our commitment to being a diverse and inclusive workplace, which we believe makes an organisation more effective, we particularly welcome applications from people from Black, Asian and Minority Ethnic backgrounds, people living with a disability and people from the LGBTQ+ community. All applications will be assessed based on the candidate’s skills and abilities in relation to the person specification.
Teach for Tomorrow is committed to processing your personal data fairly, lawfully and transparently in line with GDPR 2016.
Teach for Tomorrow is a registered charity, number 1103592.
Please note, applicants must have the right to work in the UK. Unfortunately, we are unable to sponsor visas at this time.
Application Instructions
Please send a full CV (no more than 2 sides of A4) and a covering letter / supporting statement (no more than 2 sides of A4) which outlines with clear examples how you meet the core competencies, skills and experience required. Please also complete the Equal Opportunities Form, which you will encounter as you click 'Apply Now'.
The closing date for applications is Monday 1 June at 10am. We reserve the right to close applications for this role early, so we encourage candidates to submit their applications as soon as possible.
Interviews are currently scheduled for Wednesday 10 June. If you are unavailable on this date, please let us know. This will not affect your selection. If shortlisted, we will offer an alternative date.
If you would like to have an informal conversation before applying, please get in touch via the Contact Page on our website or with the email in the attached pack and someone will contact you to set up a call.
Please send a full CV (no more than 2 sides of A4) and a covering letter / supporting statement (no more than 2 sides of A4) which outlines with clear examples how you meet the core competencies, skills and experience required. Please also complete the Equal Opportunities Form, which you will encounter as you click 'Apply Now'.
Closing date for applications is Monday 1 June at 10am. We reserve the right to close applications for this role early, so encourage candidates to submit their applications as soon as possible.
Interviews are currently scheduled for Wednesday 10 June. If you are unavailable on this date, please let us know. This will not affect your selection. If shortlisted, we will offer an alternative date.
Our purpose is to create a better world - one classroom at a time.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Chapter One
Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in thirteen areas/regions of the UK and will support over 4,000 children in 2026-27.
Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (Y1-3) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading. For more information please visit our website and watch this short video!
About the Role
Chapter One is seeking a Bradford Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year.
The post is ideal for someone looking for part-time, flexible, term-time only work from a home base and who is able to travel frequently in and around West Yorkshire. The postholder will be joining a team of established Programme Managers who work in different parts of the UK and will need to have some flexibility to work some additional hours during busy autumn weeks, and conversely to work fewer hours during quieter periods of the year.
There are plans for future expansion in Bradford so the role may grow, in time.
Key Responsibilities:
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Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers.
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Install, setup and maintain Chapter One equipment in participating classrooms.
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Organise and conduct initial teacher training and follow-up.
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Ensure a smooth initial launch of Chapter One’s programme in every classroom.
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Fully understand the operation of the Chapter One platform and database and effectively communicate this to others as needed.
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Liaise with colleagues performing technical and volunteer support roles.
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Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed.
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Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise.
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Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends.
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Create regular data summaries for all participating classrooms.
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Lead annual review meetings for senior leadership at participating schools.
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Support programme monitoring, evaluation and research as required.
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Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary. This may include opportunities for Chapter One children to visit the office of the volunteers.
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Liaison with corporate partners as required.
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Weekly communication and status updates with Senior Programme Manager(s) and wider team.
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As a new school year approaches, secure commitments from returning schools and help find and target new schools to join Chapter One’s programme.
We are looking for applicants with the following essential qualities:
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Highly motivated individual with excellent interpersonal and organisational skills.
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Proven track record of working at a senior level in education, project management or a related field.
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Proven strength in both written and verbal communication.
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Highly IT literate, with excellent computer skills, able to troubleshoot software and technical hardware issues, adept with Google suite and Microsoft Teams.
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Ability to manipulate and analyse data to draw useful conclusions to improve programme delivery.
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Proven ability to work independently.
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Self-starter and quick learner.
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Ability to adapt and embrace a changing environment.
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Ability to drive and access to a car for work purposes.
Ideally, applicants will also have the following desirable qualities:
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Two years of teaching/education experience with primary age children.
Please note that this role covers West Yorkshire, currently Bradford, Leeds and Keighley.
How to Apply
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
1) Explain your relevant experience and why you’re interested in this role at this point in your career.
2) Share your ability to be resilient when things are not going the way you thought, including clear examples of past experiences.
3) Explain how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are subject to satisfactory references and an Enhanced DBS check. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
N.B. Shortlisting and phone screens are likely to take place week commencing Monday 8th June. For successful candidates, interviews are likely to begin week commencing Monday 15th June.
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:
1) Explain your relevant experience and why you’re interested in this role at this point in your career.
2) Share your ability to be resilient when things are not going the way you thought, including clear examples of past experiences.
3) Explain how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your tale
At Chapter One, we want to create a world where all children have the literacy skills needed to thrive.
The client requests no contact from agencies or media sales.
About The Job
Contract: Permanent, full time contract.
Hours: 35 Hours per week, Monday-Friday, 9am-5pm. We are open to flexible working options.
Salary: £40,000 - £45,000
Location: Hybrid, anchored to Glasgow Carers Trust office 1 day a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.
Carers Trust are looking for our new Senior Fundraising Manager for Scotland, to help us deliver our vision; for unpaid carers to be heard and valued, with access to support, advice and resources to enable them to live fulfilled lives. Carers can't wait, and in this pivotal role you'll lead our income generation strategy in Scotland, helping us secure the financial support we need to deliver big for people across Scotland with caring responsibilities.
Reporting to the Director for Scotland-with support from our UK Fundraising team-you will establish and grow sustainable financial support from a range of sources, including corporate partnerships and trusts.
You will be a confident and passionate communicator able to persuasively share our impact and vision with a diverse range of funders.
Are you passionate about improving the lives of those providing unpaid care in Scotland? Then we want to hear from you!
As the postholder you will:
- Develop a strong understanding of the Scottish funding landscape, proactively identifying and pursuing new strategic opportunities.
- Design and deliver an engaging events programme to cultivate and inspire corporate supporters
- Work closely with UK‑wide fundraising colleagues to unlock cross‑border and national funding opportunities that benefit carers in Scotland
Please download the attached recruitment pack to find out more.
Key responsibilities:
1. Main Purpose of the Job
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To ensure the panel reflects AvMA’s values and that where possible the panel is managed in line with our strategic plan.
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To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments.
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The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed.
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Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public.
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Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required.
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Travelling and attending key networking events, including AvMA’s three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS)), keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel.
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Working with the conference department to identify relevant topics for panel meetings and conference events.
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To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants.
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To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate.
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To pursue AvMA’s EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible.
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To liaise with AvMA’s conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base.
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To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme.
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To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA’s Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme.
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Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected.
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Ensuring AvMA panel template letters and documents are updated
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From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel.
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To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA’s Panel procedures is met.
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To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing.
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To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators.
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To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work.
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To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors.
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Any other duties associated with the role.
2. Skills and Experience
Administration of the AvMA Panel
The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required.
AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities.
Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful.
Assessment of new applications, interviews and dealing with correspondence
The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications.
The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role.The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way.
The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role.
Reaccreditations
Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team.
AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards.
AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum.It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house.
Other AvMA Panel assessments
In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms.
Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member. The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application.
There are about 5 applications for changes of firm rising to a maximum of 10 per annum.
Interim Reviews
From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement.In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later.The Panel Accreditation Manager is responsible for following up that review and examining progress made.The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified.If they have not, they risk losing their AvMA panel status entirely.
There are about 3 interim reviews per annum, currently not exceeding 6.
3. Other
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To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.
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To undertake other duties commensurate with the post as may be required.
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Deputise for the Head of Events when necessary
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Woman's Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.
About the role
The Therapeutic Services Project Manager will lead on performance monitoring and reporting to funders ensuring robust data governance, GDPR compliance and to inform service delivery, development, survivor engagement and organisational performance. This role is critical to embedding a culture of data-driven decisionmaking, using performance monitoring to support high-quality service delivery in line with sector standards and quality assurance frameworks. The role will provide leadership on project implementation and delivery alongside the Head of Therapeutic Services.
This role will be responsible for performance monitoring and reporting across Woman’s Trust, so that staff can use our internal service data to inform their ongoing work and decision-making.
The Therapeutic Services Project Manager will take ownership of concisely communicating our performance data to both internal and external stakeholders to ensure targets and contractual obligations are being met. The role will deliver on Woman’s Trust’s strategic priorities with regards to service contracts, data, monitoring and evaluation. You will not only mentor and develop capacity within your own team but act as a data advocate, enhancing the relationship between the front-line workers Woman’s Trust’s work and the staff managing the contractual obligations.
Hours: Part-time, 28 hours per week (0.8 FTE).
Contract: Permanent.
Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations. Woman’s Trust operates a hybrid working model with a minimum of 50% to be on-site.
For further information and to apply, please visit our website.
Please note, CVs and cover letters should be sent in Word format.
Closing date: 29th May 2026.
Interviews will be held on a rolling basis.
This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.
An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.
Job Title: Development Manager
Contract: 12-Month Fixed Term Contract (with a view to extend)
Function/Team: Development & Communications
Location: London, UK
Hours: Full time, inclusive of breaks
Reporting to: Head of Development
Salary: £33,410 - £40,175
STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention work disrupts the criminal business of human trafficking, making it too high-risk and low-profit to be viable.
The Development Manager sits within our Development & Communications Team and plays a critical role in securing the funding and partnerships that fuel our global prevention efforts. This role is responsible for managing and preparing high-quality funding applications, nurturing donor and partner relationships, and leading on individual giving initiatives that grow our supporter base and strengthen long-term sustainability.
This is a dynamic and strategic role suited to someone who is a strong writer, comfortable working with data and impact insights, and driven to connect STOP THE TRAFFIK’s mission with funders who share our vision. You will help build a strong pipeline of philanthropic, trust, foundation, and corporate support, ensuring the organisation continues to innovate and scale its prevention programmes worldwide.
This role will be responsible for:
Funding Development & Applications
• Prepare and submit compelling, high-quality funding proposals to trusts and foundations.
• Develop supplementary materials for applications, including budgets, MEL frameworks, timelines, and theories of change.
• Research and identify new funding opportunities to maintain a strong pipeline.
• Manage funding calendars, ensuring deadlines, reporting, and grant obligations are met.
Relationship Management
• Build and maintain strong relationships with existing funders, partners, and individual donors, ensuring excellent stewardship.
• Support the Head of Development & Communications in cultivating philanthropic prospects and corporate partnerships.
• Represent STOP THE TRAFFIK in meetings and presentations with funders and external stakeholders.
Campaigns & Individual Giving
• Lead individual giving activities.
• Collaborate with the Development & Communications Team to design creative fundraising campaigns that grow income across diverse supporter groups including universities, schools, and community initiatives.
Storytelling & Impact
• Translate data, insights, and project outcomes into persuasive narratives for funders and partners.
• Work closely with programme teams to gather impact information and incorporate it into applications and pitches.
The ideal candidate will have:
• Experience in fundraising or partnership development within the charity or social impact sector.
• A strong track record of writing successful funding proposals and trust/foundation applications.
• Excellent written communication skills, with the ability to craft persuasive, evidence-based narratives.
• Experience researching prospects and managing a varied funding pipeline.
• Confidence presenting to funders and external audiences.
• Strong relationship-building skills with individuals and organisations.
• The ability to work with data and monitoring insights to strengthen reporting and funding cases.
• Excellent organisation and multitasking skills in a fast-paced environment.
• A commitment to equality, diversity, safeguarding, and STOP THE TRAFFIK’s core values.
Benefits:
• A friendly, supportive team.
• Opportunity to engage with global partners and influential funders.
• Autonomy to shape fundraising approaches and contribute innovative ideas.
• Healthcare cash benefit scheme (with the option to include partner/children).
• Corporate eye-care scheme.
• Life insurance.
• Non-contributory Group Personal Pension Scheme with 7% employer contribution.
• 27 days annual leave plus 8 bank holidays (rising to 33 days with service).
• Cycle to Work scheme.
• Season Ticket Loan.
• Ability to swap two bank holidays to suit personal needs.
• Flexible working policy that supports staff wellbeing.
• Access to internal and external training opportunities.
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter that evidences your ability to be successful in this role.
Only applications sent via email will be considered to ensure an equitable review process.
We will review applications on a rolling basis and reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.
We cannot sponsor applicants at this time. The successful candidate must have the right to work in the UK.
Registered Charity No. 1127321
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter that evidences your ability to be successful in this role.
The client requests no contact from agencies or media sales.
The Organisation: YCS (Cwmni Siarad) was originally set up in 2011 to improve access to and meet the needs of groups traditionally under-represented in taking up psychological therapies, through the provision of accessible, evidence-based therapies and other support. It has been mainly run by volunteers but is now progressing widening its services to provide facilities for private and contractual counselling support. Any profits from its activities is used to subsidise the provision of counselling support to individuals who have difficulty accessing counselling services for a variety of reasons. Apart from the delivery of face-to-face counselling in South East Wales, the organisation provides on-line counselling services throughout Wales.
Job Purpose: To lead, manage and develop YCS Counselling services, ensuring the delivery of high-quality, accessible and ethical counselling provision. The postholder will support the safe and effective practice of student and volunteer counsellors, overseeing both the client journey and the placement experience to ensure positive outcomes for clients and a supportive, structured development environment for counsellors.
The role requires a strong understanding of the counselling sector, with the ability to work empathetically with a diverse client group, while supporting and guiding counsellors on placement.
As part of a small charity and an NCPS-recognised service, the postholder will adopt a hands-on approach, contributing directly to the day-to-day running of the service, working flexibly as part of the team, and supporting the practical operation of the therapy centre.
Salary: £30,030 pro rota (£18,018 for 21 hours)
Accountable to: Director
Working Pattern: 21 hours per week. Currently the post will be expected to work Tuesday, Wednesday and Thursday (9am – 5pm) at our Therapy Centre including one late shift per week (11am - 7pm).
Objectives:
(i)Ensure the delivery of safe, ethical and high-quality counselling services in line with professional standards (BACP/NCPS).
(ii) Develop and implement processes that improve client access, flow, and outcomes (e.g. waiting times, engagement, completion).
(iii) Strengthen and expand the volunteer counselling programme, including recruitment, retention, and development.
(iv) Embed a culture of reflective practice, continuous improvement, and clinical excellence.
(v) Contribute to the financial sustainability of the service through efficient resource use and support for income-generating activity.
(vi) Build and maintain partnerships with training providers and referral organisations.
(vii) Monitor and evaluate service outcomes to inform development and reporting.
Service Leadership & Delivery
- Lead the day-to-day delivery of YCS counselling services, ensuring a high-quality, accessible and well-coordinated provision.
- Oversee the full client journey, including referral, assessment, allocation, engagement and endings.
- Manage client assessment appointments, waiting lists and allocation to counsellors to ensure timely and appropriate access.
- Maintain a small caseload, including undertaking client assessments and delivering counselling where required, particularly in more complex cases.
- Contribute to the smooth running of the therapy centre, including opening and closing the premises and working flexibly as part of a small team.
- Work collaboratively as part of a small, values-driven team, contributing to a supportive and flexible working environment.
Student & Volunteer Counsellor Support
- Lead on the recruitment, induction and onboarding of student and volunteer counsellors.
- Provide ongoing guidance and support throughout the placement journey, ensuring a positive, structured and professionally enriching experience.
- Act as a key point of contact for counsellors, supporting them with queries relating to client work, processes and placement requirements.
- Monitor counsellor progress, including review of client logs, attendance and placement requirements, and completion of reports for training providers.
- Support counsellor wellbeing and development through regular communication, informal support and signposting where appropriate.
Clinical Quality & Safe Practice (in collaboration with Clinical Lead)
- Support the delivery of safe, ethical and effective counselling practice in line with NCPS (or equivalent) standards.
- Provide day-to-day guidance to counsellors on managing risk, safeguarding concerns and complex client presentations, escalating to the Clinical Lead where appropriate.
- Act as a safeguarding point of contact during operational hours (e.g. when locking up) and ensure concerns are appropriately recorded and escalated.
- Monitor client engagement, endings and overall service quality, identifying areas for improvement.
Service Development & Partnerships
- Support the Director in the ongoing development and growth of the counselling service.
- Build and maintain relationships with counselling training providers to support the recruitment and retention of placements.
- Contribute to the development of systems, processes and policies that improve service delivery and consistency.
Operations, Systems & Data
- Maintain accurate and up-to-date client and service records in line with GDPR and confidentiality requirements.
- Use digital systems (including Microsoft 365 and client management databases) to support efficient service delivery, communication and reporting.
- Monitor key service data, including waiting times, engagement and outcomes, supporting reporting requirements.
- Contribute to the effective administration of bookings, cancellations and client communications.
- Build and maintain relationships with local training organisations to increase volunteer placements.
- Participate in operational duties including opening and locking premises and acting as a safeguarding contact when required.
- Maintain accurate data monitoring, reporting, and record-keeping systems.
As a charity, our primary goal is to provide low-cost counselling, to those who cannot otherwise be able to afford or access it.


The client requests no contact from agencies or media sales.


