Applications officer jobs in chigwell, essex
Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
Within this role, you will manage and deliver Battersea’s Lottery & Lead Generation programme, maximising income and achieving budgeted targets and KPIs. You will be responsible for managing and motivating a team of three to deliver the programme effectively and professionally. You will also be responsible for managing the business-critical agency relationships key to the success of the programme.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 15th October 2025
Interview date(s): First Round Interviews: w/c 20th October 2025 (Teams); Second Round w/c 27th October 2025 (In Person)
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The Hygiene Bank, our volunteers are the heart and soul of everything we do and achieve as a charity. Without the incredible individuals up and down the country who generously give their time to run our local hygiene bank projects, collecting and distributing essential products through our network of community partners, our charity simply wouldn’t exist.
The Hygiene Bank aspires to build the best recruited, best trained and best supported community of volunteers in the charity sector. The extraordinary commitment, dedication, enthusiasm and sheer hard work of our nearly 600 volunteers underpins our current operations and our future plans. In particular, our volunteers and projects are central to our aspirations to engage Parliamentarians and other key stakeholders, and to raise awareness of hygiene poverty, in support of our goal to end it for good.
Thanks to a generous grant, we are now able to recruit a Volunteer Engagement Officer, who will play a pivotal role supporting and empowering this brilliant community. As such, you will play a key part in shaping the future of a national anti-poverty charity working on a key social justice challenge.
You’ll be an outstanding, purpose-driven, empathic communicator. You’ll have demonstrable, outstanding people skills and experience in convening and consulting with stakeholders and working with volunteers along with strong communication skills. If that sounds like you, then we’d love to hear from you.
About The Hygiene Bank
Hygiene poverty is not being able to afford many of the everyday hygiene and personal grooming products most of us take for granted. The reality of low income is that it restricts people’s options, leaving us caught between being able to heat our homes, pay the rent, eat, or be clean. It is washing hair, bodies, faces and clothes in the same cheap washing-up liquid used for the dishes. It is not being able to replace a toothbrush when needed or sharing a toothbrush because one each just isn't an option. It is having to choose between shaving foam and razors or the transport fare to a job interview.
Hygiene Poverty is the hidden crisis facing the UK. In 2024, The Hygiene Bank published a research report into the incidence and impact of hygiene poverty. It found that over 4.2m adults in the UK are affected by hygiene poverty, that is an additional 1.1m people into hygiene poverty since 2022 - the equivalent of the population of Birmingham.
Hygiene poverty is not only on the rise, it’ is also undermining the nation’s health: 50% of those affected by hygiene poverty say that it is causing them anxiety or depression. 92% of people affected report that it limits their social interactions with friends and family. 54% of those affected have not gone to the dentist in the last 12 months. But most importantly, it’s putting people in impossible situations. A staggering 69% of adults experiencing hygiene poverty are having to make the difficult decision between paying for essential needs like food and bills or purchasing basic toiletries. 65% of parents affected by hygiene poverty have had to choose between buying hygiene products for themselves or their children.
At The Hygiene Bank, we believe that everyone deserves to feel clean. That is why our network of projects exists – to give people access to the basics they need.
About the role
Reporting into the Operations Manager, this role will be part of the Operations Team and will work closely with the Partnership Managers who support our projects and volunteers on a day-to-day basis. You will provide exceptional service to the volunteer journey and experience, including recruitment, training and engagement.
Responsibilities (with estimate % of time in role)
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Recruitment 20%: (Year 1 priority) Design and implement compelling volunteer recruitment campaigns at a national level and for specific areas of the UK - in line with the organisational strategy.
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Virtual Volunteering 5%: Develop our offer for volunteers to bring their skills, experience and time to the charity outside our local community and project structures, for example coordinating volunteers who can support local projects with social media, or with fundraising.
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Onboarding 10%: Design and run the volunteer onboarding process, ensuring that all of our volunteers have the tools they need to be successful
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Governance 10%: (Year 1 priority) Administrate and coordinate the Volunteer Council, a new Committee designed to centre volunteer voice in the charity’s governance
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Consultation 10%: Further develop the charity’s volunteer survey and create ongoing opportunities for genuine feedback and consultation from our volunteer community to amplify their lived experience
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Training 20%: (Year 1 priority) Identify areas for training, source and develop these, providing exciting and effective opportunities for our volunteers to develop their skills, practice and impact
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Resources 10%: (Year 1 priority) Working with the Partnership Managers and other colleagues in the central team, design and develop video and written resources to support the projects in their day-to-day work. The postholder will also hold responsibility for the Volunteer Members’ Area, ensuring content is up to date, relevant and useful
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Communications 10%: Working closely with our communications team, collate compelling, informative and engaging content and write the monthly volunteers’ newsletter, ensuring volunteers’ achievements are celebrated, that they understand and are involved in the charity’s development. You will also be responsible for developing new and effective communication channels.
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Data 5%: through collecting and sharing data on our volunteers and their experience with the charity, you will report on progress and suggest ways to continuously improve our offer. You will also ensure that data is captured appropriately on our systems.
Person Specification
With a demonstrable alignment with The Hygiene Bank’s values, you will have:
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Outstanding verbal and written communication skills to liaise with a diverse range of stakeholders and create content for different audiences
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A can-do, problem solving attitude, and strong ability to use your initiative to find resolutions and solutions
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High level of collaborative skills, as well as being a self-starter who enjoys taking responsibility for areas of work and is able to work without close supervision
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A creative mindset and high levels of emotional intelligence, with a particular ability to identify and understand volunteers’ perspectives and views
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Excellent organisational skills and attention to detail
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A skilled listener, who enjoys advocating for a cause and communicating persuasively the reasons behind decisions, to increase stakeholder engagement and inspire and motivate people
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A strong relationship-builder and team player
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The ability to work under pressure and on multiple projects at the same time.
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The ability to represent the charity and its mission in a clear, emotive and factual way.
This job description and person specification represents an outline of the major components of the job and is not intended to be exhaustive.
The role does not include any line management responsibilities.
The role is remote based, but with bi-monthly full organisation team days in London. In addition, we have approximately 4 Operations Team meetings in London or other central UK location. The role will also require regular visits to our community projects and partners so the post holder to understand, support and champion the volunteer experience.
Experience
You will have a minimum of two years’ experience in the following:
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Experience of supporting the volunteer journey, delivering work on the planning, recruitment, induction and engagement of volunteers across a dispersed geography.
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Volunteer engagement, with a particular emphasis on consulting and convening diverse groups of people in the service of progressing a cause or project
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Producing high quality written tools and resources, and/or training materials for volunteers based across the UK
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Experience of designing and delivering recognition activities over Volunteers’ Week and other milestones in the volunteer journey
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Experience of, or willingness to learn a range of communications tools, e.g, Canva, Mailchimp, Wordpress, Google Adwords, etc.
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Experience or willingness to learn our current CRM system, Salesforce
Please note that applicants need to be resident in the UK and have the right to work in the UK.
The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
How to apply
Closing date: Sunday 19th October @23.30pm. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Interview dates: from 27th October - 7th November
Please complete the three questions about your experience and share your CV demonstrating that you have read the role description. To avoid disappointment, you are advised to submit your application as soon as possible.
At The Hygiene Bank, we are committed to ensuring a fair, inclusive, and supportive recruitment experience. To uphold these values, we do not use Artificial Intelligence (AI) in our recruitment or selection processes. We kindly ask that applicants also refrain from using AI-generated content in their applications or tell us when they use any assistance. We are keen to give candidates the opportunity to showcase their own experience, knowledge, and skills authentically.
We believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society



The client requests no contact from agencies or media sales.
Details:
Salary: £32,500 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s. Our office is a short walk from King’s Cross station in London. For this role, we are looking for someone to come into the office at least one day a week. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time.
Contractually this role is London-based.
Benefits:
- 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
- Learning and development opportunities
- Enhanced carers and compassionate leave
How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: 9 am on Monday 13 October 2025
Interview dates: Thursday 16 October 2025 . Interviews will take place online over MS Teams.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information:
Are you an organised and proactive HR administrator who is developing along the CIPD career path and looking to make a difference in a national charity? Join Hospice UK’s small and collaborative People and Culture team, where you’ll play a vital and supportive role in delivering excellent service to colleagues and new starters.
As the People and Culture Officer, you will take the lead on administrative responsibilities and ensure the smooth day-to-day running of our people processes. Working closely with the People and Culture Manager, you will help deliver excellent customer service to colleagues and external contacts, and ensure that every new starter receives a receives a fantastic welcome to the charity.
In this role you’ll:
- Be the first point of contact for all candidates and new employees
- Coordinate recruitment administration
- Manage the onboarding and induction process across the organisation
- Respond to HR queries, escalating to the People and Culture Manager when appropriate
- Support employment lifecycle activity with the People and Culture Manager
- Maintain accurate and up-to-date colleague records and HR database entries
As the People and Culture Officer, you will have experience working in an administrative role, handling confidential information and managing multiple HR tasks at once. You’ll have delivered tasks to deadlines, possess knowledge of the recruitment and onboarding cycle, and demonstrate great interpersonal and listening skills. Strong organisational, time management, and communication abilities, along with attention to detail, are essential. You should also be able to handle sensitive situations with tact and confidentiality, and work collaboratively in line with our values.
If you’re interested in this role we’d love to hear from you. If you’d like to ask any questions before applying, you can contact Roneeta (her contact details are available on our website)
You’ll find lots more information in the Candidate Information Pack (available on our website to download).
How to Apply
To apply for this role, please send us the following documents by 9am on Monday 13 October 2025:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
- A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download
- A completed equalities monitoring form - available on our website to download.
We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.
Closing date for applications: by 9am on Monday 13 October 2025.
Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We have an exciting opportunity for an Individual Giving Officer (Acquisition) to join our collaborative Individual Giving team.
As an Individual Giving Officer, you’ll lead the delivery of multi-channel campaigns designed to recruit new supporters and the ongoing supporter stewardship of these new donors. You’ll manage acquisition activity across products including cash giving, lottery, and regular giving, ensuring campaigns are delivered on time, within budget, and meet performance targets.
You’ll be responsible for the creative development of campaign assets, day-to-day agency collaboration, and the ongoing optimisation of supporter stewardship communications. From planning and reporting to evaluating impact, you’ll play a key role in shaping how we acquire new donors and retain our supporters.
About You
You’re confident in managing campaigns with track record of delivering successful multi-channel fundraising campaigns that drive supporter growth. You bring excellent project and budget management skills, analytical thinking, strong reporting and evaluation capabilities and think supporter-first.
You’re experienced in working across channels including email, social media, telephone fundraising and print, and you know how to use insight to shape compelling supporter journeys. You’re a collaborative team member, able to manage internal stakeholders and external suppliers with ease, and you thrive in an environment where attention to detail and strategic focus are key.
About the Team
You’ll join our Individual Giving team, committed to growing our supporter base and delivering meaningful and engaging experiences that inspire long-term support.
We work closely with colleagues across the organisation and with external agencies to deliver campaigns that make a real impact. You’ll be supported by a team that values innovation, shares learnings, and celebrates success—while always keeping our supporters at the heart of what we do.
Please see the Job Description below for more detail about this exciting role.
The detail
- Hours: 35 hours per week
- Contract: 12 months fixed-term contract
- Closing Date: 26th October 2025
Help for Heroes values diversity and inclusion and welcomes applications from candidates of all backgrounds.
The client requests no contact from agencies or media sales.
We are recruiting a Suicide Prevention Officer to facilitate the development, sale and delivery of high quality and impactful training and education programmes, upskilling individuals and organisations in suicide prevention.
What you will do:
- Facilitate in-person and online training sessions, ensuring interactive and impactful learning experiences.
- Develop and promote PAPYRUS’s training offer, tailoring to stakeholder needs and securing sales.
- Build relationships and partnerships to expand our reach and influence.
- Support the creation of e-learning and digital training resources.
- Prepare stakeholders for, and debrief them after, suicide interventions.
- Stay informed of best practice and national strategy, contribute to campaigns, and represent PAPYRUS in the media and at events.
- Champion safeguarding, health and safety, and equality across all activity.
To be successful in this role you will have:
- A degree or professional qualification in a relevant field such as Education, Counselling, Training, Psychology, Community Development or Youth Work.
- A recognised training qualification or willingness to work towards one.
- Experience in delivering and developing training programmes and community-based projects.
- Ability to manage sensitive conversations and facilitate learning in emotionally complex areas.
- Strong relationship-building, presentation and time management skills.
- Professional curiosity, resilience, and a commitment to safeguarding.
- Confidence in working independently and remotely, with ability to travel as required.
Please visit the careers site for the full job description and person specification for the role.
Salary: £31,537 per annum (Scale SCP 18), progressing by increments to £34,434 per annum (Scale SCP 23)
Hours: 36 hours per week
Location: Home-based, with regular travel across the Yorkshire and Humber area must live within the required area due to regular travel across the region.
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.
Closing date: 26th October 2025
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Senior Officer Digital Optimisation
Salary: £38,999 - £43,105
Contract: Permanent contract
Reports to: Head of Digital Fundraising, UK for UNHCR
Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model)
Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams
JOB PURPOSE
We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR’s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products.
The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees.
An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms – playing a key part in UNHCR’s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life.
You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams.
Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
Role Responsibilities
- Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions.
- Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives.
- Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary.
- Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise.
- Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions.
- Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation.
- Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour.
- Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results.
- Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly.
- Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field.
- Share creative and insights with UK colleagues, global teams, and HQ.
- Participate in training seminars, workshops, and skill shares where applicable.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
Personal Attributes and Experience
Essential Experience
- Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector.
- Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface.
- Experience of using digital channels for lead acquisition and conversion to grow income.
- Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic.
- Experience of working with external agencies and suppliers.
Essential Skills/Knowledge
- Experience of using Google Analytics or other web behavioural analytics tools.
- Experience with experimentation tools like Optimisely or similar.
- Strong project management and stakeholder management experience.
- Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences.
- Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy.
- Proven proficiency with design principles and tools (Canva/Adobe suite).
- Able to demonstrate flexibility and do what it takes to get the job done.
- Understanding of HTML and other coding languages.
- Able to juggle and prioritise multiple tasks and meeting programme deadlines.
- Strong presentation, communication (written and verbal) and interpersonal skills.
- Excellent stakeholder and relationship management.
- An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication.
Desirable Skills/Experience
- An understanding of digital fundraising practices and principles
- Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement
- Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous).
- Knowledge or experience working with Salesforce (or similar CRM platform).
- Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms).
- Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including flexible hours. Please don’t be afraid to speak to us about this during initial conversations, so we can explore what’s possible.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ annual leave per annum plus 8 bank holidays (pro-rata for part-time working).
- ‘WeCare’ Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more.
- Hybrid home-working model with dedicated Team Days in the office.
- Toothfairy dental app.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme.
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set-up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
- Eye-test allowance.
- Financial wellbeing support.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: Monday, 20 October at 9am
Interviews date: Week commencing 27 October 2025
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The Sick Children’s Trust, we believe no child should face hospital alone and no family should be separated during one of the most challenging times of their lives. Through our ten ‘Homes from Home’ across England, we provide free accommodation and vital support, keeping families close to their seriously ill child’s hospital bedside.
We’re looking for a talented and ambitious Senior Trusts & Foundations Officer to join our passionate team. This is a fantastic opportunity to take ownerships of a strong portfolio of charitable trusts and foundations, developing long-term relationships and securing multi-year funding to sustain and grow our services.
You’ll have the opportunity, skills and talent to write compelling, tailored funding proposals, deliver excellent stewardship, and work directly with funders to demonstrate the impact of our work.
The Role:
You’ll be managing and growing a portfolio of key trusts and foundations, delivering exceptional stewardship.
You will be researching and working to secure new income opportunities focusing on five figure grants and writing powerful funding applications and reports to inspire and engage new funders.
You’ll work closely with internal teams to develop cases for support and play a key role in achieving ambitious income targets to fund our ‘Homes from Home’.
What we’re looking for:
· A proven track record in personally securing significant trust and foundation funding at the level of five-figure gifts in a single year.
· Excellent written skills with the ability to create clear, compelling proposals.
· Strong relationship-building skills with experience of working with multiple stakeholders and decision-makers.
· Highly organised, proactive, and driven to achieve ambitious targets.
· Passionate about our cause to help families of seriously ill children
How to apply
We will be reviewing applications ongoing so early applications are advised. We may close the advert earlier than advertised.
Only shortlisted candidates will be contacted. Please submit your CV along with a covering letter(max 2 pages) explaining how your experience fits the role. More details can be found in the recruitment pack attached
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Officer – Accounts Payable
Location: London, UK
Salary: £34,000-£40,000
Contract Type: Permanent, Full-time
Closing Date: 10th October 2025
We encourage early applications, as the vacancy may be closed before the stated deadline depending on application volume.
Clean Air Fund is looking to recruit a Finance Officer – Accounts Payable to join our team in London. This is an exciting opportunity to be part of a growing and mission-driven organisation that uses philanthropic grants to accelerate action on air pollution and climate change.
What You’ll Do
As Finance Officer – Accounts Payable, you will play a key role in supporting the smooth running of Clean Air Fund’s finance function. You’ll ensure timely and accurate processing of invoices, staff expenses, and grant payments, while maintaining strong relationships across departments. You will:
- Process and verify invoices and expenses for accuracy and completeness.
- Resolve invoice discrepancies in a timely manner.
- Maintain accurate records of all accounts payable transactions.
- Reconcile supplier invoices between Sage Intacct and the grant/expenses systems.
- Assist with credit card expense reviews and imports.
- Support month-end closing and financial reporting, including bank reconciliations.
- Manage payment runs through HSBC and Xe global payments.
What We’re Looking For
To be successful in this role, you will have:
- Minimum of 2 years’ experience in accounts payable or a similar role.
- Strong understanding of accounting principles and accounts payable processes.
- Excellent organisational and time management skills.
- Strong attention to detail and accuracy.
- Effective communication and interpersonal skills.
- Ability to work independently and collaboratively.
Desirable:
- Experience with Sage Intacct.
- Experience in a funding or grant-making organisation.
- Experience working with SMEs.
Our Culture
At Clean Air Fund, we’re guided by purpose and grounded in evidence. Our culture combines clear structures and rigorous frameworks with space for fresh thinking and collaboration across diverse perspectives. We value curiosity, openness and a shared commitment to making a measurable difference.
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm.
For more information on this role, including the full person specification, please see the job description.
We work with governments, funders, businesses and campaigners to deliver clean air for all as fast as possible.





We’re seeking an enthusiastic web and editorial officer with excellent writing and editing skills and an audience-first approach to digital content. You’ll create compelling digestible content for different platforms based on complex topics and edit copy from across the organisation. You’ll also play a key role in optimising existing work to fit evolving campaigns and SEO best practice. You’ll be joining a small team with big ambitions, so a communicative and proactive approach is a must.
Key Skills and Attributes:
You will need solid experience and understanding of web content design, user journeys and use of a CMS in a professional environment. Demonstrable use of data and audience insight to create well-targeted, effective content is essential, as well as meticulous copywriting and editorial skills. Familiarity with SEO best practice and visual storytelling are also desirable.
The team:
The Web and Editorial Officer is part of the Digital Content and Products team. We are responsible for the strategic development and optimisation of our digital platforms to ensure our websites resonate with our audiences and uphold our brand values and identity.
You’ll also be working with a wide range of teams and campaigns across the organisation, including the Income generation, marketing and policy teams.
For more information please read the attached job description.
Closing date: Wednesday 15th October 2025 (23:59)
Hours: Full time (30 hours over 4 days)
Location: Flexible across England, Wales and Northern Ireland
Salary: Regional £30,866 - £33,964, London £34,358 - £37,456 per annum
(London salary applicable to candidates who are based in the London office a minimum of two days a week)
Please note we only accept applications via the Friends of the Earth Application System.
We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture.
Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.
Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.
Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.
We are part of an international community dedicated to protecting the natural world and the wellbeing of everyone in it.



The client requests no contact from agencies or media sales.
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
Background
We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions. Volunteering at Muscular Dystrophy UK plays a vital role in driving forward the charity’s mission to support individuals and families affected by muscle-wasting conditions. Volunteers are at the heart of MDUK’s work, contributing their time, skills, and passion to raise awareness, fundraise, and deliver community-based support. Supporting and empowering volunteers is essential not only to enhance their experience and wellbeing but also to strengthen the charity’s impact across the UK. By fostering inclusive, meaningful, and well-structured volunteering opportunities, the Volunteering and Support Group Officer will help ensure that every volunteer feels valued and equipped to make a real difference in the lives of the community that MDUK supports.
In this role you’ll work with the Volunteer Engagement Manager to ensure that volunteers across the organisation are recruited, trained and managed effectively, so our volunteers feel supported in their roles, and get the most they can from their volunteering.
You’ll additionally support the organisation of in person and online activities which provide a supportive, welcoming space for people affected by muscle-wasting and weakening conditions to meet with others – both in their local area and online across the UK. You’ll provide support to the volunteers who chair and coordinate these events, ensuring throughout that meetings and events meet the needs of our community.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Wednesday 15th October
NB Interviews likely to be held on 22nd & 23rd of October
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.




The client requests no contact from agencies or media sales.
As one of our Grants & Services Officer, you will play a pivotal role in ensuring that grant applications are processed efficiently and applicants are dealt with holistically, compassionately and professionally.
As we help record numbers of people, the successfully appointed Grants & Services Officer will be required to:
Deal with applicant enquiries
- Ensure a pleasant, helpful and empathetic welcome to applicants who contact the Charity by email, web form, written application or telephone.
- Provide guidance to applicants in relation to the Charity’s grants criteria, services and process, ensuring they understand how to apply and that their request fits within our criteria.
- Identify any potential safeguarding concerns at an early stage, escalating appropriately
Process applications and referrals to services in a timely manner
- Verify that applicants are eligible beneficiaries and meet the Charity’s criteria.
- Prioritise any applications with particularly urgent requests
- Check that each application is complete and follow up with applicants, as required, to ensure all information and supporting documents have been submitted.
Provide guidance and information to applicants
- Provide clear guidance to applicants throughout the application process and respond to their queries quickly
- Inform applicants of other potential sources of help and support
Recommend appropriate grant decisions
- Prepare objective, non-judgemental reports for each case, with appropriate, clear recommendations in line with the Charity's grants criteria.
To be considered for our Grants & Services Officer vacancy which offers great scope for growth and a clear development pathway, applicants should demonstrate:
- Previous experience within a grant-making role or proven knowledge of the grant-making / benevolent sector.
- Proven experience of providing help and guidance, predominately over the phone and via email
- Previous experience of using databases / CRM systems (e.g. Salesforce).
- Ability to interpret grant criteria effectively and make clear decisions.
If you are looking for an environment where you will be nurtured through our strong commitment to staff development, alongside a generous benefits package, then we’d love to hear from you.
We operate a 'mixed-mode' working model, where staff work both from home and from our spacious offices in Westminster with an average of one day per week in our Westminster office.
Clergy Support Trust is an inclusive and supportive organisation. We warmly welcome applications from candidates of all backgrounds, and believe a diverse workforce leads to fresh ideas and creative thinking.
Clergy Support Trust is the largest charity focused on the wellbeing of Anglican clergy and their families.

The client requests no contact from agencies or media sales.
At Ambitious about Autism, we're currently looking for a Youth Engagement Officer – Autistic and OK to join our team on a 2 year fixed term contract.
The Youth Engagement Officer will play a central role in ensuring autistic young people are meaningfully involved in shaping and delivering the next phase of the Autistic and OK programme. You will support the co-design and development of new peer-led workshops for the schools toolkit and developing resources for a whole school approach, collaborating with colleagues in the Participation team and a diverse group of autistic young people.
You will coordinate the recruitment, induction and ongoing support of our autistic programme ambassadors ensuring that their contributions are valued, inclusive and impactful. The role will involve facilitating engagement sessions and workshops with autistic young people, enabling them to co-produce programme content and participate in media, advocacy and public engagement opportunities.
We are looking for someone who has:
- Considerable experience in youth work, participation, community engagement, or a related field.
- Experience of working directly with young people, particularly neurodivergent young people, and facilitating their meaningful involvement in projects, workshops or campaigns, including both in-person and online formats.
- Proven experience of co-design or co-production with young people, with a strong understanding of inclusive and accessible facilitation practices.
- Understanding of autism and the barriers that autistic young people may face in education and participation settings.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Us
Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.
At Inspire, we believe that all children and young people should have access to the opportunities and inspiration they need to achieve their potential. We have over 40 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, our programmes inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace. We provide them with independent careers guidance, high aspirations and strong employability skills.
The Opportunity
A fantastic opportunity has arisen for a confident and enthusiastic individual with excellent communication skills to join our Work Related Learning Team as a Programme Officer.
This is a term-time role working 39 weeks of the year.
The Programme Officer role is very varied and will enable you to use your creativity to support creation and delivery of workshops as well as utilising your organisation skills to ensure everything is well organised and runs without a hitch. You will gain skills and experience in working with children and young people, supporting delivery of workshops, training corporate volunteers and project management.
Our Work Related Learning team has an excellent reputation in working with schools, partners, employers and volunteers to develop and deliver workshops and programmes which educate children and young people on the world of work and the opportunities available to them once they complete their education.
Key responsibilities of the role include:
- Provide support and coordination to the Work Related Learning Team working on a range of programmes and workshops, predominantly in secondary schools and, on occasion, with young people with additional needs.
- Recruit, brief and manage volunteers for participation in events.
- Prepare resources, planning and briefing materials.
- Attend events delivered in schools and other external venues.
- Liaise with schools, businesses, volunteers and other stakeholders.
- Collate evaluations and draft reports.
- Admin support.
If you have the skills and desire to join our team, please see our job description for more details.
How to Apply
If you wish to apply for this role, please provide your CV and a covering letter outlining why you are suitable for the role and how you meet the person specification of our job description.
Interviews will be a two stage process, the first will take place on Teams and second interviews will be in-person at our office in Stratford and will include a skills based test.
Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.
Inspire is committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be required to apply for an Enhanced Disclosure via the Disclosure and Barring Service.
The client requests no contact from agencies or media sales.
Team: Safety, Health & Environment
Location: North-East England/South-East Scotland. Remote with regular travel. Approx. two to three times a week
Work pattern: Monday-Friday, 35 hours per week
Salary: Up to £42,750.72 per year
Contract: permanent
To be considered for this role, you must live in North-East England or South-East Scotland
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Health and Safety Officer:
- Conduct in-person health & safety and fire risk assessments across centres and shops, ensuring compliance with legislation and internal policies
- Investigate accidents and incidents, analyse trends, and recommend preventative actions
- Maintain accurate records of inspections, training, assessments, and incidents in line with data protection requirements
- Promote completion of H&S e-learning and identify additional training needs
- Build strong relationships with staff and volunteers to foster a positive safety culture
- Lead regional H&S Committee meetings and contribute to team discussions and continuous improvement of SHE practices
- Support wellbeing and mental health awareness by signposting relevant resources
About the Safety, Health & Environment team:
The SHE team are a multi tasking team that undertake most Health and Safety tasks in-house, working closely with most other teams within Cats Protection. The team is made up of a manager and 4 regional officers who cover the whole of the UK, The team deal with the Cats Protection retail outlets, Cat Centres, accident investigations, DSE, branch volunteer enquiries and more.
What we’re looking for in our Health and Safety Officer:
- NEBOSH Diploma (or equivalent) and membership of a relevant professional body
- Significant experience (3+ years post qualification) in a similar health & safety role, ideally in public sector, facilities, or charity setting
- Experience working across multiple sites
- Strong knowledge of health & safety legislation and best practices
- Excellent communication and influencing skills across all levels
- Able to work independently, manage workload, and perform under pressure
- Organised, pragmatic, and professional with a flexible, positive attitude
- Proficient in Microsoft Office, especially Excel
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Application closing date: 6th October 2025
Virtual interview date: w/c 20th October 2025
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. anonymised application form
2. video screening
3. virtual interview
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Birmingham, Manchester or London (Hybrid working - minimum of 2 days in the office)
Interviews: w/c 20th October 2025
Are you ready to lead the technology that helps transform young lives? As our Application Support Manager, you’ll play a crucial role in ensuring the systems we rely on every day are effective, efficient, and empowering. You’ll be at the heart of our mission—enabling our teams to do what they do best: support young people into work, education, or training.
In this role, you’ll lead and develop a skilled Application Support team, providing oversight of our business-critical platforms. You’ll define team objectives aligned with wider organisational goals, oversee incidents and service requests, manage system upgrades and enhancements, and collaborate with colleagues across development, architecture, and third-party suppliers to drive continuous improvement. Your ability to manage multiple priorities, lead with empathy, and drive system performance will be key to our success.
We’re looking for someone with strong leadership experience in application support, who brings a deep understanding of IT service management principles like ITIL. Your problem-solving skills, clear communication, and ability to build effective relationships with internal stakeholders and external vendors will be vital. Familiarity with CRM, ERP, or HRIS systems, as well as tools like ServiceNow, will help you hit the ground running. Experience within the charity sector is a bonus, but we’re more interested in your potential, your purpose, and your desire to make a difference.
The young people we support rely on our teams, and those teams rely on technology that works. Your leadership will ensure they have the tools they need, when they need them, so they can focus on helping young people reach their potential.
If you’re looking for more than just a job and if you want your tech skills to create real social change, we want to hear from you. Even if you don’t tick every box, your drive and purpose could make you the perfect fit.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Application Support Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Application Support Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.