Appointments Administrator Jobs in London, Greater London
About Us
Headway East London is a charity supporting people affected by brain injury. Working across 13 London boroughs we offer specialist support and services for survivors and their family. We offer therapies, advocacy, family support and community support work alongside our day service: a community venue where people can make the most of their abilities and interests.
We also promote awareness and understanding of brain injury by providing information to the public, and offering training to university students, professionals and businesses.
Our vision is to build a community where people with brain injury are valued, respected and able to fulfil their potential.
About the Role
We are looking for a Day Service Co-ordinator to join our art studio team and support people living with brain injury in our day centre in Haggerston.
You will take responsibility for organising and delivering activities in the Submit to Love art studio, such as supporting members in creating new artworks, planning and delivering events and outings, and engaging members in a variety of other activities in response to their needs and interests.
The role also involves providing advocacy and support (key working) for up to 12 members and ensuring the smooth running of the day service as a member of the co-ordinating team.
Principal Duties and Responsibilities
Activities in the art studio:
- Support members to engage creatively and develop their personal artistic practise.
- Work alongside the studio manager, day service members and volunteers to plan and deliver events, including artist led workshops, exhibitions and open studios.
- Plan trips to cultural events and experiences.
Key working:
- Act as key worker for up to 16 members, checking in regularly about their engagement in the centre and their general wellbeing, and supporting them with information, advice, and advocacy as appropriate.
- Establish and maintain contact with members’ families, carers, and relevant statutory partners to facilitate good communication and better provide appropriate support.
- Maintain accurate and up-to-date records, including comprehensive individual risk assessments.
Day Service co-ordination:
- Work closely with colleagues and volunteers in the day service and other teams at Headway East London to create a welcoming, supportive, and stimulating environment for members.
- Share responsibility for practical tasks in the day service to ensure its smooth running.
- Work sensitively with volunteers, supporting them alongside the volunteer co-ordinator to take on meaningful and rewarding roles in the day service.
How to apply:
Please visit our website for more infomation on how to apply for this role. Closing date for applications is Friday 10th May 2024 at 9:00am.
We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.
Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do.
The client requests no contact from agencies or media sales.
The Chief Executive will be responsible for providing leadership, developing, and implementing Living Well Bromley’s strategic and operational plans, leading on partnership and business development, and being an effective advocate for the charity and its beneficiaries.
They will lead a senior management team of three (the Operations Manager, Funding and Communications Manager and Advocacy Manager).They will be responsible for ensuring financial control and supporting and advising on governance best practice across all aspects of the charity.
This post is a first-tier post directly reporting to the Board of Trustees. Ideally the post holder will have a Christian faith and be committed to core Christian values.
The client requests no contact from agencies or media sales.
The Waterways Ombudsman Scheme is in place to ensure the independent handling of complaints made against the Canal & River Trust and other navigation authorities. The Waterways Ombudsman is appointed by the Waterways Ombudsman Committee who oversee the working of the Scheme and the remuneration of the Ombudsman on an independent basis. The Waterways Ombudsman is a certified Alternative Dispute Resolution entity and a full voting member of the Ombudsman Association.
The Waterways Ombudsman Committee is recruiting for a new Waterways Ombudsman. We are aiming for a July 2024 start date.
Waterways Ombudsman
Working part-time and in a location of your choosing, you will take responsibility for all aspects of the ombudsman scheme. This includes handling complaints from initial enquiry through to resolution, as well as managing relationships with, the Committee, and the Canal & River Trust and other navigation authorities, waterway organisations and the media. You will also be responsible for administrative elements of the scheme, such as managing the website and preparing the annual report. The job involves working flexibly around four to five days over a month at a rate of £600 per day, which is paid through the independent Waterways Ombudsman Committee.
We’re looking for someone with a solid understanding of how public or private sector ombudsman schemes work. If you haven’t gained direct experience within one already, then you will certainly have worked at a senior level within a legal environment, dispute resolution system or similar. Sound judgment and integrity are important, as are strong analytical, problem-solving and negotiating skills. You must also be able to work alone and in a highly autonomous way.
For more information about the role and the scheme please visit the Waterways Ombudsman website.
First and second stage virtual interviews will be held by the Waterways Ombudsman Committee from mid to late May with a view to final appointment
The client requests no contact from agencies or media sales.
Hours and Contract: Full time – 34.5 hours per week, permanent contract
Location: Hybrid/ London Head Office and remote
Salary: Circa £45,000 (dependent on experience)
Are you a gifted fundraiser seeking the opportunity to drive real change in a charity’s high-value donor and corporate fundraising programme?
The opportunity
Our client is the charity for the working animal of the world. Since 1923, working through a series of global projects and partnerships across 23 low-income countries, it has supported the welfare of working donkeys, horses, camels, oxen and other working animals in communities that depend on them for water, transport, agriculture, and their very survival.
As part of the charity’s ambitious strategic development plans, they are recruiting a Fundraising Relationships and Business Development Manager. In this role, you will drive the development and growth of their corporate and high-value donor relationships. You will grow the acquisition of new high-value donors and corporate partners, while developing our relationships with existing funders.
This is a fantastic opportunity for a talented fundraising professional, who has a strong knowledge of and commitment to working animal welfare. You will join a fast-paced, agile, and dynamic organisation that is building its global reach and impact to meet the growing need for its support.
Your key responsibilities include:
High value donor and corporate fundraising programme management
- Manage the development and delivery of the high-value donor and corporate fundraising programme, to maximise relationships, partnerships, and long-term income.
- Develop and drive the delivery of a structured, dynamic, and agile acquisition plan for the high- value donor and corporate programme, to maximise engagement and income.
- Develop existing and new relationships though the right mix of tailored approaches/asks and exemplary stewardship activities (such as feedback reports, face to face meetings, phone calls) to secure new sources of funding, upgrade existing levels of giving, repeat donations and multi-year funding.
- Manage the high-value donor and corporate marketing and stewardship programmes, supervising appeals, approaches, updates, and all related activities to ensure clear, concise and compelling proposals and reporting.
- Provide the Fundraising Relationships Officer with clear, collaborative, and supportive line management, that maximises staff performance and wellbeing.
- Research and pursue high-value donor fundraising work in assigned new target areas (both in the UK and overseas territories within their global fundraising programme, such as Australia) to expand the programme’s reach and impact.
- Manage the development and delivery of their fundraising events.
- Work with colleagues to ensure required PR and communications activities concerning major donors funding are developed and delivered.
Programme support and administration
- Take responsibility for the high-value donor and corporate fundraising budgets and contribute to target setting, monitoring, and analysis of the programme.
- Provide regular reports and information on progress, targets and income generated.
- Deputise for the Head of Philanthropy and Fundraising Partnerships when required.
- Ensure all activities are legally compliant, in keeping with their values and adherent to due diligence and our Acceptance or Refusal of Donations Policy.
Your knowledge:
- Knowledge of high-value donor and corporate fundraising principles and practices.
- Knowledge of donor and partner acquisition techniques.
- Knowledge of developing and delivering compelling pitches and applications.
Your experience:
- Experience of working in a busy fundraising, marketing, or commercial business team.
- Experience of attracting and acquiring new donors and partners.
- Experience of prospect research techniques and using research to suggest suitable projects/areas of interest/building a long-term relationship.
- Experience of developing, building and maintaining relationships with high-value stakeholders and organisations.
- Experience of line management and building a collaborative, high-performance team.
- Experience of managing or contributing to the development and delivery of fundraising events (desirable).
Your skills:
- Good communication skills – written and verbal – with the proven ability to develop strong cases for support.
- Highly numerate, with the ability to create, maintain and monitor budgets and expenditure summaries, and to speak and write about financial matters.
- A diligent researcher with excellent computer and analytical skills, accuracy, and attention to detail.
- Excellent interpersonal and organisational skills.
- Resilience, determination, and a focus on outcomes
- Able to work out-of-business hours when required.
- A strong commitment totheir vision, mission, and values.
In return, they can offer:
- 26 days annual leave, plus bank holidays. Further leave will accrue after two years of service up to a maximum of 30 days.
- Company pension scheme (they will contribute 10% of salary if you contribute 5% of salary).
- Hybrid working with London Head Office (Borough High Street) attendance on average approx. 1 day a month (travel expenses not included).
- Health Cash Plan with Medicash which includes access to virtual GP appointments and a member’s discount portal.
- Group Life Insurance scheme, which provides coverage at 3x your annual salary.
- Group Income Protection scheme, designed to provide income if illness or injury prevents you from working for a period of time.
- Enhanced Employee Assistance Programme including face-to-face counselling.
- Paid Volunteer Day.
- A career path that can grow with the organisation.
Next steps:
If you can demonstrate the relevant skills and experience, and have the right to work in the UK, and would like to be considered for this role, please apply today.
Early response is encouraged as applications will be reviewed as and when received. This position will close once a suitable candidate is identified.
REF-213 494
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Key Tasks
-
Maintain accurate and up-to-date records of all high value fundraising activity, including proposals, applications, and donor interactions, and be able to regularly report this activity back to the Head of Philanthropy.
-
Manage a portfolio of low-mid level prospects and existing donors, developing clear strategies to cultivate relationships and secure continued philanthropic support of £1,000 to £10,000. Ensure all donors in the assigned portfolio are provided stewardship and take responsibility for contacts and annual work plan.
-
Develop and deliver a programme of cultivation, stewardship and recognition low-mid level donors and prospects, proactively seeking opportunities to improve the chances of securing repeat gifts through bespoke communications and consistent stewardship.
-
Support the Head of Philanthropy and wider High Value Team with stewardship and cultivation of donors and key contacts. These activities may include virtual events, stewardship events, proposal development, annual reporting, and direct marketing appeals.
-
Ensure the upkeep of a database and filing system for all existing and prospective donors within High Value Giving liaising with the Finance and Administrative team to ensure reconciliation with financial record.
-
Work closely with the Philanthropy team and other colleagues to maximise all opportunities and support a dynamic, successful, and professional team
-
Ensure that data security is maintained and that legal and regulatory requirements are fully complied with.
-
Undertake other tasks, when necessary, to achieve the team’s and the organisation’s overall objectives.
General
-
Managing a complex workload with competing demands and deadlines. The role holder will agree objectives and overall priorities with the Head of Philanthropy but is expected to manage unexpected/unplanned work within overall timeframes.
-
The post holder is required to work closely and collaboratively with colleagues within the Fundraising Team to ensure the successful delivery of fundraising activities.
-
The post holder will require excellent communication and interpersonal skills as you will need to communicate effectively and sensitively, building strong relationships with existing and potential donors.
Experience
Essential
-
Experience with interacting and developing relationships with supporters or customers using a variety of channels written and verbal.
-
Ability to communicate in writing and orally in a succinct and engaging manner.
-
Ability to deal with information in a confidential manner and respond with sensitivity.
-
Ability to confidentially deal with all levels of staff and internal/external key stakeholders with integrity.
-
Strong attention to detail
-
Ability to work weekends/evenings on occasion to support events and other activities and willingness to travel within the UK as needed to support fundraising activities (most often travel to the London-based officer)
Desirable
-
Experience developing and managing relationships with fundraisers and other stakeholders.
Skills and Knowledge
-
Excellent organisational skills.
-
A high level of enthusiasm, self-motivation and flexible approach.
-
The ability to take initiative and work independently to manage pieces of work, including taking responsibility for managing projects.
Priorities
-
Taking over an existing portfolio of £1,000-£10,000 existing donors, responsible for stewardship (mid-level giving) including members of the Women’s Giving Circle
-
Supporting gift recording, recognition and management across high value giving
-
Opportunities to gain experience in corporate, major donor and trust and foundations through supporting more experienced colleagues working on 5 and 6 figure partnerships
-
Provide administrative and project support across Philanthropy/High Value Giving
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about supporting people to uphold their rights?
Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation.
We want to appoint a Professional Advocate who shares our ethos and values and is committed to supporting Lambeth residents achieve their legal rights.
dasl have provided an advocacy service for Lambeth Council for 12 years and since 2020 we have played a key role in the Lambeth Advocacy Hub, a single point of access for all statutory independent advocacy services for Lambeth residents aged 16 and over. We manage referrals and enquiries and provide independent Care Act advocacy and a range of non-statutory advocacy.
We provide a high quality service - we hold the Advocacy Quality Performance Mark. You will hold, or be working towards, a qualification such as the Certificate/Diploma in Independent Advocacy (Level 3), or be able to show the necessary skills and relevant experience in a formal or informal advocacy role.
dasl’s success comes from dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team.
We work flexibly between home and office. Our office in Brixton is accessible.
This is a rolling recruitment - applicants will be shortlisted and interviewed as soon as possible. We encourage you to apply as soon as you are able.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who are we looking for?
Ygam is seeking a proactive, adaptable, creative, resilient individual, who has the ability to work remotely, autonomously and as part of a team. They must have outstanding communication skills, be highly organised, and an excellent team player. This role will involve delivery of our workshops across Scotland, so the ideal candidate will be based locally.
At Ygam, we are committed to safeguarding and the protection of children and vulnerable people in our work. We will do everything possible to recruit only suitable people to work with children or vulnerable people.
Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued. We welcome the unique contributions that you can bring and positively encourage people from underrepresented backgrounds to apply to join our team.
Main Role & Responsibilities
The post holder will be an active member of our programmes team and will work across our portfolio of programmes.
They will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. They will recruit suitable delegates to workshops, working closely with a range of organisations and families.
They will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events.
They will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements.
The client requests no contact from agencies or media sales.
Audit Project Coordinator
£35,831 pa pro rata plus excellent benefits
London WC1 and home-based
28 hours per week
The National Neonatal Audit Programme (NNAP) Project Coordinator is an instrumental role for the College in which you will support the delivery of a high-quality national clinical audit along with supporting improvements in neonatal care for babies and their families.
As Audit Project Coordinator, you will coordinate the collection of high-quality audit data, and be responsible for coordinating sub-projects and spotlight audits.
Acting as the first point of contact for audit process and data enquiries received from hospital units, regional network leads and other stakeholder organisations, you will take responsibility for responding to each enquiry using your detailed knowledge of the audit methodology.
You will also respond to queries relating to the NNAP methodology and support paediatric services within NHS Health Boards, Trusts and Networks to understand and use NNAP results to inform quality improvement activities, as well as monitoring NNAP participation rates to define, execute and promote improvements to data submission processes.
Reporting to the NNAP Project Manager, you will conduct testing and quality assurance of audit software systems, liaising with software developers to evaluate, improve and update online data submission and reporting processes, whilst preparing updates to project webpages, user guidance and promotional materials for audit submission and participation. In addition, you will coordinate project webinars, workshops and national events for the NNAP and represent the NNAP at conferences to help promote NNAP activities.
You will also prepare and disseminate audit outputs and publications for different audiences, including audit commissioners and funders, children, young people and families, and NHS services participating in the audit.
Degree qualified or with equivalent experience in a mathematical or numerate discipline, you should have proven experience of producing high-quality written reports and promotional information, suitable for a range of audiences.
With strong critical thinking and problem-solving skills, a high level of numeracy and the ability to interrogate large, complex datasets in Excel or statistical packages, you should have a background of working in a health-related or research setting.
Your project management experience along with your proven organisational skills and your ability to adopt an orderly and precise approach to work should ensure you are able to take personal responsibility for your own projects.
Demonstrable experience of engaging and communicating with stakeholders effectively, along with a proven understanding of information governance, data protection and confidentiality processes are essential.
A project management certification/qualification, knowledge and experience of the use of statistical packages, and a general understanding of a clinical audit and the reasons why clinical conditions are audited locally and nationally, would be desirable.
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 22,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have smaller offices in Northern Ireland, Scotland and Wales.
The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
Closing date: 29 April 2024.
The client requests no contact from agencies or media sales.
Job Title: Head of Employer Partnerships
Reports to: Deputy CEO (but the role will also work in close collaboration with both the CEO and the Director of Programmes).
Location: Open to national flexibility on location. May occasionally need to attend our London office - Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3AB.
Purpose: This is a fantastic opportunity for a dynamic professional to take the lead role in engaging employers, corporate funders, and professional networks and securing funded partnerships with them. This will provide essential income for the charity’s work with schools. It will also help the recruitment of skilled, diverse volunteers to support delivery of the charity’s innovative programmes for children and young people.
The postholder will work closely with our established employer networks and develop new networks; give leadership to a small team currently managing our partnerships and business development; and work collaboratively with an involved senior leadership team and further supportive colleagues right across the charity to achieve our aims.
Remuneration: £36k - £41k - depending upon experience. Pro rata depending on agreed full time equivalent hours of appointment (see below)
Additional Terms: We want to support our staff to get the absolute best contribution from them. We offer:
- 30 days paid holiday, exclusive of statutory bank holidays.
- A competitive pension scheme and employer contribution
- An environment that supports ongoing professional development
- A volunteering allowance of up to 5 days per annum – pro rata in accordance with the length of contract.
- Additional family friendly benefits including enhancements to Statutory Payments.
Appointment Terms: Permanent and full time. However, we would consider applications from those with excellent experience if they can provide a minimum of 0.8fte.
Closing date for applications: 12pm (noon) on Monday 13th May 2024
Interviews: Week commencing 20th May, likely Thursday 23rd May 2024 at our London offices
This is a super exciting role for someone who is passionate about improving life chances for children. We are looking for someone who is resilient, relentless, and driven by moral purpose to help secure the employer partnerships that will provide us with the income and delivery channels to achieve our charity’s ambitious plans. In return you will be working collaboratively with an equally passionate and supportive team of colleagues helping you fulfil your role, whilst enjoying the benefits above, and developing your talent further!
Job Purpose:
The successful candidate will be responsible for charity-wide strategic partnership engagement and management. The focus will be on developing new relationships with corporate partners, employers, and other organisations that help fund and grow the reach of our charitable work, establishing a strong and supportive network of employers.
To be successful, candidates should have experience of developing and securing funded corporate partnerships. This experience could be in the charity sector or within a different context. You should be able to demonstrate a proven track record in building, developing, generating income from, and owning effective long-term relationships with new and existing partners. You will need to show experience of managing stakeholder relationships at all levels of seniority.
The ideal candidate will be proactive, resilient, and used to managing competing priorities within a varied and exciting workload. They should be flexible, collaborative, and willing to perform varying duties depending on the shifting needs of a small charity with national presence.
We are looking for a strategic individual who can target, drive forward and subsequently deliver successful partnerships with employers and professional associations. The post-holder will understand the personal and professional benefits of volunteering in education and is passionate about supporting young people to realise their potential. They will share and champion our organisational values of being inspiring, inclusive, innovative, impactful, all underpinned by working with integrity at all times.
The ideal candidate will be a strongly self-motivated professional, with excellent communication skills, able to absorb key information quickly and work well with a small team and in a dynamic, supportive, and fun working environment.
Key Accountabilities:
Identifying and securing new employer partnerships:
- Lead on identifying different opportunities to generate income growth for our charity, including ‘charity of the year’ partnerships and developing and promoting a range of attractive strategic opportunities for corporates/ employers looking to sponsor and fund our charity;
- Researching and developing a prospect pipeline, including spending time generating new leads and meeting clients, to support the development of new corporate partners and ensure that CRM information is continuously updated;
- From this pipeline, identify, contact, and pitch to prospective partners about the benefits to them of supporting the charity. Prepare and deliver compelling and evidence-based pitches and presentations including developing assets and proposals, reporting, credentials, and pitch decks to support income generation from employer partnerships;
- Generate awareness and visibility of the Education and Employers’ partnership proposition – e.g. delivering a regular series of virtual and face to face sessions to engage with new organisations and sell the benefits of Education and Employers corporate funded partnerships;
- Ensure these briefing sessions are supported by valued current partners who can outline the benefits they themselves have seen organisationally and at an individual employee level leading to the establishment of new partnerships and income from employers;
- Developing an advocates/trusted partner approach by ensuring we equip our trustees, staff, and close partners with organisational assets to share across their wider connections;
- To explore and engage with Social Value/CSR networks, consultancies, and professional bodies to be their programme/charity of choice to deliver social value programmes on behalf of their clients’/ members’ behalf;
- Stay up to date with trends in charity fundraising from corporate partnerships and review how charities in the wider sector are best succeeding in this area.
Establishing, negotiating, and managing new partnerships and further developing existing employer partnerships:
- Negotiating new funding partnerships with clients that are deliverable, cost-effective, and generate money in addition to the cost of managing the partnerships;
- Persistently and professionally following up with clients at different stages of interest, in order to move forward and hopefully convert these partnership discussions into signed contracts/ commitments – i.e. moving discussions along to ‘close the deal’;
- Building strong relationships through a stewardship programme to engage with partners in a variety of ways on a regular basis, in particular with existing partners that are not currently funding partners to transition them to a funded model;
- To work closely with the current Partnerships Manager to effectively handover all successful bids to the Partnership Manager to develop project plans and delivery timelines;
- Design and develop organisational wide project implementation tools and processes to ensure end to end project management supports consistency in delivery, tracking and evidencing impact to successfully achieve strategic priorities and secure new and ongoing funding sources;
- Ensure all contact development activity is recorded on our Customer Relationship Manager system (Salesforce) so that we have clear oversight of our contact history and touchpoints with employers and networks;
Team management and working with the SMT and wider charity to develop employer partnerships:
- Supporting with seeking out new funding opportunities and writing bids that support the organisation to meet it strategic aims including regularly reviewing funding and grants websites;
- Work with colleagues across the organisation to support and create engagement opportunities for corporate partners and prospects that align with our strategic plan;
- Work closely with the Communications Manager and Director of Schools Programmes to create innovative ways to engage new corporate partners, via local networks and social media.
- Future line management of the Employer & Business Development Manager;
- To work closely and proactively with SLT, stakeholder partners and trustees to support and enhance our collective work with employers and to ensure a joined up, strategic approach;
Other
- Represent Education and Employers and the Senior Management Team at external events and conferences as appropriate;
- Other ad hoc duties as required.
Person specification:
These are the required Skills, Knowledge, and Expertise required to undertake the role:
Essential
- Demonstrable experience of generating income from researching, establishing, and developing employer and/ or professional organisation partnerships;
- Demonstrable experience of being target driven and experience of meeting either demanding income or delivery KPIs and targets.
- Demonstrable experience of managing the income generation pipeline right from approaching clients, to engaging them, and finally through to contracting with them to secure inward income and deliver their agreed objectives.
- Awareness and understanding of navigating the multiple decision makers and decision-making gates in corporate organisations and professional member organisations;
- Experience of working with internal colleagues to develop achievable, realistic delivery plans for employer funders and execute them via effective programme and project management;
- Demonstrable experience of client management, including establishing initial rapport and building long term sustainable stakeholder relationships by working effectively and collaboratively with staff and partners across multiple geographical locations;
- Excellent people skills, the ability to influence (including with senior representatives) and the manner to professionally represent the Charity with external employers, professional bodies, and with schools and the education community;
- Knowledge and understanding of the role that marketing and internal and external communications campaigns can have in generating mass engagement of users with a programme or campaign at a national level;
- Excellent written and verbal communication skills, with strong ability to engage and persuade, including the ability to pitch and present to stakeholders in a professional and engaging manner, including online via video conferencing software like Microsoft Teams and Zoom.
Desirable
- A passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education;
- A successful track record in delivering tangible outcomes through engagement with employers and professional networks;
- Specialist knowledge of the education and employment sectors and the policy environment and delivery models which underpin relationships;
- Experience of working to deliver significant national income targets or Key Performance Metrics using resources (human and financial) efficiently and effectively;
- Understanding of risk management and data protection.
Personal Attributes
- Good level of education, demonstrating strong client facing aptitude and communication skills both written and verbal. Comfort in working with a variety of senior external stakeholders.
- Self-motivated and relentless in pursuing goals, having an entrepreneurial and enterprising approach to their work;
- Personal resilience and professional persistence in following up leads and moving discussions through to a conclusion;
- Good working knowledge and practical application of Microsoft office tools and the ability to understand and work with customer relationship management software such as Salesforce;
- A “doer”- ability to work at pace and pro-actively anticipate requirements and act to provide workable solutions to these;
- Solutions orientated, perceiving processes as the means rather than the end and as an aid to effective delivery;
- Influencer - demonstrates personal ‘presence’ and gains the confidence of others through temperament, capability, and calibre;
- Demonstrates sensitivity and possesses the ability to effectively manage the organisational tensions that sometimes develop between internal and external stakeholders involved in the organisation and delivery of programmes;
- Team Player: working collaboratively and flexibly with other colleagues to achieve outcomes and is keen to add value to the Charity’s culture and ethos;
- Able to undertake some occasional work in the evenings and at weekends;
- Able to occasionally travel in the UK (England primarily). Although most of the role can be done online from a home location.
Application process:
The Education and Employers charity values having a diverse workforce. We are committed to equality of opportunity and welcome applications from all individuals from all backgrounds.
The closing date for applications is 12pm (noon) on Monday 13th May. Successfully shortlisted candidates will be notified no later than close of play on Thursday 16th May.
Interviews will take place in the week commencing 20th May, most likely on Thursday 23rd May at the Education and Employers’ offices in Fleet Street, London.
The interview panel will constitute our CEO Nick Chambers, our Director of Programmes Charlotte Thurston, and our Deputy CEO Dominic Judge - who will initially line mange the role.
Please send a CV and a covering letter (no more than 4 sides maximum for the latter, ideally shorter) addressing the job description and person specification, setting out your interest in and suitability for the role
Applications will only be accepted from those with the right to work in the UK with a valid passport/visa.
Please note, we will only consider applications with both a CV and covering letter.
Applications from recruitment agencies will not be considered under any circumstances.
Thank-you for your interest, we are an organisation that develops talent, and we welcome applications even if you can’t meet exactly every word of the job description. If you have what it takes, we will work with you to develop your talent further. We very much look forward to receiving your application!
Good luck,
Nick, Charlotte, and Dominic.
Ensure that every young person in our country has the opportunity to meet a diverse range of volunteers to hear about jobs and the world of work.
The client requests no contact from agencies or media sales.
Job Purpose: To develop and manage, to a high standard, Age UK Bromley & Greenwich’s Information and Advice Service. To be responsible for the effective delivery of the I&A Service which will be delivered through a range of channels, including face to face, telephone, email, digital, and other means, across the Bromley and Greenwich boroughs.
Key Responsibilities:
Line management and supervision
- Provide line management and supervision to advisers and support staff.
- Supervising team advice sessions and casework
- Manage the practicalities of the advice session and ensure adequate staffing and resources.
- Undertake monthly supervision with individual team members and annual appraisal.
- Ensure referrals are actioned and clients are supported in a timely manner.
- Develop team competence in key advice areas. (Benefits, Housing, Social care)
- Provide technical support to advisers and identify areas of further development for individuals and the team.
Support learning and development
- Support the team to embrace continuous learning and development and provide timely feedback on cases reviewed.
- Make recommendations for staff training and development areas of need.
Staff recruitment and development
- Create a positive working environment in which equality and diversity are well-managed, dignity at work is upheld and everyone can do their best.
- Participate in recruitment and selection activities as delegated.
- Undertake new staff induction.
- Ensure the team receive appropriate support, supervision and appraisal and have opportunities for continuous learning and development.
Quality assurance and reporting
- Undertake Independent File Reviews ( IFR) and monitor the quality to meet quality standards and service level agreements
- Maintain and develop QAS/ AQS standards incl. renewal process.
- Ensure remedial and developmental issues are identified and acted on to develop individuals, improve the quality of advice, and ensure clients do not suffer detriment due to poor or inadequate advice.
- Keep technical knowledge up to date and provide technical support to advisers.
- Maintain a case load as demonstration of ongoing personal development and learning.
- Undertake advice work as required e.g. during staff absences.
- Provide statistical reports on outputs and outcomes as required by funders and management
- Review and implement outcome measures for the work of the I&A team, including an annual survey of clients.
Partnership working and development
- To manage networking/ liaison with other local key stakeholders and organisations and feed into wider local engagement and community development work.
- Develop effective partner relationships with referral agencies across both boroughs, and to refer/ signpost cases to external agencies as appropriate.
- Represent the organisation at outreach and community events as required, continuing to raise the organisational profile and develop wider awareness of our services.
- Work with colleagues to develop marketing materials, give talks and presentations, identify outreach opportunities .
- Identify opportunities to develop and grow the wider information and advice service
The client requests no contact from agencies or media sales.
The Universities and Colleges Employers Association (UCEA) provides its member institutions with timely advice and guidance on all employment and reward matters relevant to the higher education sector.
The UCEA Research team has an influential role in activities related to reward and labour markets, which informs the multi-employer pay negotiations in Higher Education. Working with the Head of Reward and Research and the wider team you will contribute to UCEA’s research strategy on employment matters and maintain our reputation for high-quality research, information and guidance on pay and employment matters in Higher Education.
As the Research Analyst you will support the provision and development of UCEA’s pay and workforce benchmarking services and a range of wider employment-related projects. You will have the opportunity to conduct in-depth quantitative and qualitative research, to communicate your findings to members and wider stakeholders. You will work with internal and external stakeholders to keep abreast of issues affecting the full range of employers across the HE sector.
You will communicate complex information clearly, both in writing and verbally. You will analyse sector data, e.g. Higher Education Statics Agency and ONS, and build and maintain benchmarking dashboards. This requires current intermediate level R skills, or clear aptitude for learning R to intermediate level, and intermediate or advanced Excel. Experience of using survey software to collect, analyse and report on bespoke quantitative surveys is essential.
We provide a supportive and stimulating environment where you will develop your skills through formal induction, a personal training budget, attendance at sector events, involvement in all aspects of our research and communication and exposure to senior stakeholders within the UK’s higher education sector.
This is a full-time, permanent role.
Find out more
If you think this role could be for you, please download the Information for Applicants pack, which includes the job description and person specification, or visit our website.
How to apply
Apply through CharityJob, submitting your current CV and a covering letter setting out what you will bring to this role.
The closing date for applications is Midday on Wednesday 01 May 2024.
Interviews are expected to take place during the week commencing 06 May 2024 and will be held in person at the UCEA offices at 20 Tavistock Square, London WC1H 9HU.
All candidates must have proof of their right to work in the UK.
No agencies please.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for a talented fundraiser to make a tangible difference to London’s landscape and its people.
Heritage of London Trust restores the buildings and monuments that tell the story of the city and the people who live within it. Founded over 40 years ago, our mission was to rescue characterful and neglected historic sites all across the city. We focus on sites at risk in areas of least investment - in local communities that most need our help - ensuring a sustainable future for every project we work on. To date, we have restored nearly 800 sites across London.
In 2020 we launched our ground-breaking Proud Places youth programme to inspire and engage young people with the world around them, helping them develop knowledge and skills now and for the future. We work with mainstream schools across London and are the only UK heritage organisation to specialise in working with excluded pupils, young people at risk of gang exploitation and young refugees. To date we have worked with 6,000 young people and the programme continues to expand.
As our programme work has grown, so has our team and investment into our fundraising capability. We are now looking for a dedicated fundraiser who will help us build on our relationship based fundraising activity to grow our income. The Head of Philanthropy is a new role reporting to the Chief Executive.
We have a great pipeline of corporate partners, opportunities with charitable foundations and attractive offers for our dedicated group of high-value supporters to experience our work up close. Our Board of Trustees are committed and well connected, many of them are generous personal donors. We steward our supporters through a series of high-quality events such as intimate lunches, VIP behind-the-scenes visits, site based workshops and expert-led conferences.
We are looking for a Head of Philanthropy who shares our ambition and drive and is excited to work closely with a dedicated and collaborative team while enjoying autonomy to build on our great work to date. Based in a vibrant newly developed impact-hub for charities who work with young people, this role will work in partnership with senior peers in communications and programmes, alongside a fundraising assistant and the Chief Executive, who herself was a professional fundraiser.
The role would be suited to an experienced relationship fundraiser looking to step up or into a role with exciting growth opportunities, or could suit an experienced relationship based sales or communication professional looking to pivot their career and make a positive social impact. Regardless of your background, with support and collaboration, this is an incredible opportunity to spread your professional wings and help drive our growth, reach and impact.
To learn more about this fantastic opportunity, please download the full appointment brief, where you will also find contact details of our talent consultant Ami Jenick, should you wish to have an informal and confidential conversation about the role.
We are seeking a dedicated and experienced operations manager to join our team. We are looking for someone who will help strengthen the foundations of our organisation, as well as help us expand our growing network of partner organisations across the UK.
As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO to help build the operational structure of Big Green Heart, and support its day-to-day operations.
You will also facilitate the national deployment of Big Green Heart workshops across the UK, and will work with the CEO and trustees to implement the strategy needed to upscale the work of Big Green Heart.
__________________________________________________________________________________
JOB TITLE: Operations Manager
SALARY: £27,000 - £30,000 / year, FTE
LOCATION: Remote
FT / PT: Part Time
HOURS: Approx 16 hours per week. The hours will be flexible and may include evenings and weekends.
ANNUAL LEAVE: 25 days pro rata
__________________________________________________________________________________
RESPONSIBILITIES
-
You will develop and implement operational policies, procedures and systems to improve efficiency and effectiveness of the organisation.
-
You will monitor and evaluate the operational performance of the organisation, identifying areas for improvement and implementing solutions.
-
You will manage the operational activity of our Big Green Heart experience days, supporting the CEO in the delivery of them.
-
You will work closely with our partner organisations who are using the Big Green Heart model, ensuring that the high standards and values of our teaching are maintained.
-
You will also work with the Big Green Heart team to onboard new partner organisations. You will work with them to understand their needs and secure buy-in.
-
You will collaborate with the trustees, who also contribute to tasks linked with Big Green Heart's development.
-
You will manage the budgeting and financial planning processes, working closely with the Treasurer.
-
You will be trained as a Big Green Heart facilitator with an expectation that you may be needed to facilitate a workshop during your time at the organisation.
-
You will participate in professional and networking events related to Big Green Heart’s field of intervention.
-
You will support staff members, trustees and volunteers, providing guidance and training in the operations of the charity as needed.
__________________________________________________________________________________
NECESSARY REQUIREMENTS
-
At least two years experience in operations management, preferably within the charity sector.
-
A self motivated individual, capable of independent working.
-
Ability to translate vision into a working practice.
-
Strong organisational and multitasking skills, with the ability to prioritise tasks effectively.
-
Excellent communication and interpersonal abilities, with the capacity to work collaboratively with a diverse range of stakeholders.
-
Familiarity with budgeting and financial management processes.
-
Proficiency in Microsoft Office and other relevant software applications.
-
Commitment to the mission and values of the Big Green Heart.
DESIRABLE REQUIREMENTS
-
Experience of working in a start-up environment, supporting the operational needs of a fledgling organisation.
-
Familiarity with using KNACK database.
__________________________________________________________________________________
The Big Green Heart recognises the need to provide a safe and caring environment for children, young people and vulnerable adults. As part of our safeguarding policy we will require any successful applicant to complete disclosure checks and obtain an enhanced DBS certificate.
There is an occupational requirement that the job-holder is a Christian under Part 1 of Schedule 9 of the Equality Act 2010.
Please note that we can only consider applications from candidates who have the legal right to work in the UK.
The client requests no contact from agencies or media sales.
Do you believe in the power of learning and evidence to improve outcomes for some of the world’s most vulnerable young children and caregivers?
If the answer to this question is yes, this is the role for you!
The Moving Minds Alliance (MMA) is an advocacy impact network focused on Early Childhood Development in Emergencies (ECDiE). It comprises a (growing) network of 38 organizations working together to increase the quantity and quality of funding, policy prioritization, and leadership needed to effectively support young children and caregivers affected by crisis and displacement. MMA’s goal is for all children and caregivers to have access to the power and resources necessary to meet their self-determined needs in an environment of dignity, equity and care, especially in situations of national and international displacement.
MMA does not provide funding for implementation of early childhood programs. As a network, its activities are led by members collaborating in working groups responsible for operationalizing specific areas of work, with support from the Core Team and some external consultants. Operational costs and activities are financed by a sub-group of philanthropic foundations, which are part of the overall MMA membership, through a combination of annual member fees and additional donations and grants. A Steering Committee provides overall strategic direction. MMA is hosted by the International Rescue Committee (IRC-UK).
Our Vision: Rebuilding resilience of the youngest refugees
Forced displacement worldwide is at a record high. Young children and caregivers are disproportionately represented among those fleeing from emergencies and crisis-affected contexts. More than 43 million children have been displaced by conflict. One in four children around the world lives in contexts affected by conflict or disaster. Most children born in displacement will go on to spend their entire childhoods away from home.
Children’s experiences during their formative early years shape the architecture of the brain. This creates the foundation for future development, learning and physical and mental health. Prolonged exposure to violence and toxic stress can have life-long negative effects on children’s development. It can lead to higher levels of depression, anxiety, and in some cases post-traumatic stress disorder. Evidence indicates that quality ECDiE services that support parents, caregivers, and families to provide nurturing care during crisis can mitigate the negative effects of trauma and stress on young children and promote resilience and well-being for a lifetime.
Whilst the international community has made significant efforts to ensure children have access to basic healthcare and nutrition, more must be done to ensure that caregivers and young children can access quality ECDiE services. These services are severely lacking in crisis situations across the globe, as well as in communities hosting refugees and asylum-seekers.
The Purpose of the Role
The Knowledge Management and Learning Lead is a critical new appointment. The post-holder will support MMA’s ambition to become the thought leader and ‘go-to’ agency for the latest global, regional and local thinking, evidence and advocacy content on ECDiE. They will strengthen MMA’s capacity for disseminating learning and evidence for impactful advocacy, promoting uptake of evidence that emerges from research, linking researchers with policy makers and practitioners who can use it, including the development of learning products and policy statements.
The post-holder will understand that high quality research, information and learning exchange is the lifeblood of an effective network. They will support MMA to systematically strengthen learning and knowledge exchange. They will ensure that the views and perspectives of affected children, caregivers and communities are centred. They will support the Research Forum on Young Children in Emergencies, which generates research that can be used to influence policymakers and practitioners to provide more effective support to enable young, displaced children and their families to thrive.
Responsibilities:
1. Develop and implement MMA’s MERLA framework and Strategy with the support of technical experts from across the MMA network:
a. Define MMA’s learning agenda and gather data and evidence on its core research questions.
b. Collect, curate and aggregate learning across MMA member initiatives and generate evidence on the outcomes / impact of MMA activities.
c. Harvest, distil and (internally and externally) disseminate evidence and learning on ECDiE from its members.
d. Create platforms and processes to support and enhance internal learning, knowledge sharing, and alignment across the MMA membership and Working Groups.
e. Develop mechanisms to support the MMA’s ongoing performance improvement. This includes ensuring that appropriate digital platforms are in place for data collection and working with the MMA Director to make sure that our learning approach is supported through effective use of data.
f. Work with the Communications Manager to curate, build and share our digital library of resources, information and knowledge across the Alliance membership.
g. Identify, engage and support local partners to harvest emergent evidence from community-based innovations in ECDiE. Present this evidence in case studies and other learning products which can be used to increase the effectiveness of advocacy.
h. Increase outreach to and collaboration with regional and global organizations working on issues related to young children in emergencies through participation in events and meetings.
2. Oversee the annual production of key learning products. This will include reports which summarise the extent to which national humanitarian and climate response plans identify and prioritise young children and caregivers.
3. Provide day to day co-ordination and support to the Moving Minds Alliance Research Forum. This will include:
a. Organizing and producing webinars, to shed light on ongoing research efforts taking place worldwide, specifically focused on young children and families in emergency contexts.
b. Creating monthly research roundups to compile the most recent, relevant, and impactful research findings in ECDiE.
c. Promoting the “Meet the Fellows” series on the MMA’s social media platforms (LinkedIn & Twitter), in collaboration with the Communications Manager.
d. Expanding participation by members and Research Fellows at conferences and events.
As part of a small team, the post-holder will also share the MMA team’s collective responsibility to deliver an effective and impactful secretariat function.
Key Working Relationships
The Knowledge Management & Learning Lead will work independently, reporting to the MMA Director. They will be a senior member of the core team and will be expected to support day-to-day activities. The post-holder will work collaboratively with MMA member representatives. They will work alongside MMA working groups and committees, such as the Steering and Strategy Committees
They will work closely with the Arab Resource Collective (ARC – the host organization of ANECD) in Lebanon and BRAC IED in Bangladesh, two of MMA’s key members which will be actively involved in the management of The Research Forum.
The role will involve coordinating with monitoring and evaluation and/or programmatic staff from the different organisations across the membership and with our partners.
They will identify, engage, and work with local partners directly involved in implementing ECDiE in diverse contexts and settings.
They will collaborate with IRC team members where required. From time to time, they may oversee consultants.
PERSON SPECIFICATION
Essential
Skills, Knowledge and Experience.
You will bring a track record of:
· Curating and disseminating research and learning to influence policymakers and practitioners.
· Using research and learning to strengthen network members’ engagement and enhance collective impact.
· Developing and implementing relevant and proportionate monitoring, evaluation, research, learning and accountability frameworks.
· Using innovative and creative approaches (jncluding participatory, qualitative research methodologies and data collection tools) to support local ‘non-research specialist’ partners to generate research and learning across a variety of diverse, typically low resource settings.
· Developing strategies to strengthen advocacy to diverse national, regional and global decision makers using research and learning generated by local partners.
· Practical application of research ethics and safeguarding.
· Working in a network with proven ability to build effective relationships and matrix-manage across geographically dispersed teams and organisations.
· Recruiting and managing technical experts, ensuring their products are useful and incorporated into ongoing work.
Values & attributes
Passionate about and committed to:
● Using research, evidence and learning to contribute to sustainable change for children in crisis.
● Commitment to the decolonization of knowledge and learning
● Principles of equity, transparency and inclusion.
● Ensuring systems, approaches and relationships are free from any form of racism, bias, discrimination, or exclusion.
Is excited to:
● Bring a creative, entrepreneurial, and dynamic approach
● Work independently with light touch supervision.
· Use knowledge and learning to strengthen the quality of network collaboration, convening and relationships.
· Able to work in a dynamic, dispersed and adaptive team, comfortable with complex challenges.
MMA’s Core Team and pooled fund is held by the International Rescue Committee. As such, staff are employed on IRC contracts.
Candidates must have the right to work in the UK. The deadline is for 17th of April 2024. The salary for this role is £55,000 per annum.
IRC-UK is committed to equality of opportunity and non discrimination for all applicants and employees. IRC-UK seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC-UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK.
IRC UK will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is an exciting opportunity to join CSW, a Christian organisation working for religious freedom through advocacy and human rights in the pursuit of justice. CSW is an incredible team of people dedicated to bringing about freedom and justice all over the world. We are confident in our identity as a Christian human rights organisation that works for freedom of religion or belief for all people, no matter what religion, belief, faith or no-faith they might hold.
We are seeking a Finance Officer with a keen eye for detail, and an aptitude for learning new skills, to take on purchase ledger and payroll administration duties in our Finance Department. You will have either begun on the path of attaining a financial qualification or had some experience in a similar role. The successful candidate will be responsible for the accurate and timely processing of all purchases, payments and returns, including supplier invoices, staff payments (salaries, expenses and advances), project and contractor payments and credit card transactions. Responsible for project reporting against budget.
Key responsibilities (full responsibilities listed in the application pack):
- Ownership of the purchase ledger system, administering the entire process of invoice receiving, checking, coding, distributing for approval, posting to the accounts software (currently Sage), setting up domestic and international payments for authorisation, and electronic filing of documents.
- Administering all credit card returns including distribution of statements to colleagues, checking and coding returns, collating documents, submitting for line-manager approval, posting to Sage and following up on outstanding items.
- Administering staff and contractors expense claims, advances, returns and funds transfer requests, including checking and coding, submitting for budget-holder approval, arranging payment both domestic and international, and electronic filing of documents.
- Recording project expenditure against budget and drafting project financial returns to meet funder deadlines.
Essential criteria (full criteria listed in the application pack):
- Either started on a financial qualification or have had experience in a similar role
- Exposure to SAGE Line50 or other accounting package.
- Confident using Microsoft Outlook, Excel and Word.
- Previous experience of using accounting software.
- Good team working and relationship-building skills.
- Excellent communication skills, both written and oral.
- Excellent attention to detail and commitment to accuracy.
- Must have the right to reside and work in the United Kingdom.
CSW Benefits
We offer flexible working, your birthday off, pension with 6% employer contribution.
The client requests no contact from agencies or media sales.