POLICY OFFICER

Location: May be office based in Maidenhead or can adopt a flexible hybrid option of part home/part office working

Contract Type: Permanent

Salary: From £26,063 per annum, depending upon experience

Hours: Full Time, 37 hours per week

About the CWGC

The Commonwealth War Graves Commission honours and cares for the men and women of the Commonwealth forces who died in the First and Second World Wars, ensuring they will never be forgotten. Funded by six Member Governments, our work began with building, and now maintaining, cemeteries at 23,000 locations all over the world.

Today, over a century after we first began, our work continues through our staff, supporters and volunteers who preserve our unique cultural, horticultural and architectural heritage and ensure that the stories of those who died are told.

About this Role and You

Our commemorations team are at the heart of the CWGC’s mission to remember those who lost their lives in the First and Second World Wars. In this role you will join our friendly and dedicated team who are working together to ensure the records we keep are accurate, current and of a high quality.

This is a rare and coveted opportunity to immerse yourself into our archives, historical publications and other documentary sources to carry out in-depth policy-based research into ongoing casework and new Commemorations cases. With a keen eye for detail and meticulous research skills you will have the opportunity to assist our Commemorations Case Manager with carrying out in-house research for projects, policy groups and writing papers. Alongside your research work you will also play a key role in building complex data queries and manipulating data for projects and provide case work statistical reports. You will also develop training materials and give presentations to share our Commemorations policies to key audiences.

To be successful within this position you will have significant policy-based research experience and be confident responding to complex enquiries. As this role involves the use of large and complex sets of data you will be naturally inclined towards figures, particularly analysis and data presentation to non-expert audiences

You will be able to demonstrate:

• Education to degree level or equivalent in a relevant subject
• Sound knowledge of 20th Century history
• Current working knowledge of locating and interpreting documentary sources relating to Commonwealth military service in the two world wars
• Advanced computer literacy, including MS Word, Excel and Teams
• Substantial experience of conducting historical research in a professional setting
• Experience of report writing
• Excellent research and analytical skills, with excellent attention to detail
• Able to source and interpret evidence and draw conclusions from those findings
• Able to communicate effectively to experts and non-experts
• Commitment to developing specialist knowledge of the CWGC’s history, policy and procedures, relating to commemoration

In addition, we are looking for applicants who share our Values of Respect, Excellence, Teamwork, Communication, Professionalism and Commitment.

What We Offer:

• A generous holiday allocation, with 25 days annual leave, rising by 1 day per year up to a maximum of 30
• Paid public holidays
• Paid office closure between Christmas and New Year
• Flexible working arrangements
• Generous Pension Scheme, with CWGC contributing up to 15%
• Up to six times salary Life Assurance cover
• Employee Assistance Programme
• We offer piece of mind for our employees travelling on business via International SOS

How to Apply

Please submit your CV, cover letter and completed application form, attached, or visit our website Careers page for full details of how to apply.

We value the differences that a diverse workforce brings and are committed to creating a respectful work environment where everyone is treated with dignity and respect and where any unlawful and/or unfair discrimination is eliminated. We will not unlawfully discriminate directly or indirectly in recruitment or employment on grounds of sex, gender reassignment, pregnancy, race, colour, nationality, ethnic or national origins, age, sexual orientation or marital status, religion or belief.

This is a great time to join our new marketing and communications team focused on managing communications across ACF. We work closely with membership, external affairs and the events team to shout about the amazing work they produce for our trust and foundation members, prospective members and stakeholders.
 
The last 18 months have seen a lot of development for ACF. We have launched a new website and CRM system, introduced new email marketing software, and launched new events and initiatives. But there’s plenty more to come!

We are looking for a marketing and communications officer to support the senior marketing and communications manager. The newly formed team will deliver communications and marketing activity and plans that build ACF’s brand and reputation and improve ACF’s communications reach and impact. This role is an integral part of the team and will enable us to innovate, create and test so that we can share more of our work with our audiences and further develop our communications activity. 

This is a general marketing and communications role, giving exposure to a broad range of channels and marketing tactics. It is ideal for someone who wants to gain experience of marketing and communications while making a big impact in a small staff team.

You will gain hands-on experience of a website content management system, email marketing, comms planning, design, social media, copywriting, proofreading and editing. You will develop close working relationships with all colleagues, be able to see the impact of the team’s work and learn new skills for your developing career in communications or marketing.

This role is full-time (35 hours per week) with flexible working between home and our central London office.

2. JOB PURPOSE 

To support the senior marketing and communications manager to deliver communications and marketing activity and plans to build ACF’s brand and reputation and improve ACF’s communications reach and impact

Assist colleagues to ensure they have good understanding of the marketing and brand strategies and all communications meet organisational needs. 

3. KEY RESULT AREAS/PRINCIPAL DUTIES AND RESPONSIBILITIES 

3.1

Assists senior marketing and communications manager with website maintenance by adding, editing and archiving content in line with style guides and supporting ongoing improvements to accessibility, layout and performance of the ACF website. 

Assist in the effective operation of all ACF communications channels including blogs and articles, newsletters, infographics, photos, videos, adverts and guides to maximise audience reach and brand awareness as well as ensuring organisational objectives are met.Monitor online resources and information to ensure they are up to date, accessible, on brand and in high quality format for all ACF website and social media users. 

Support the preparation of regular and ad hoc email campaigns to ensures all e-communications are sent on time and on brand. 

Actively contribute to developing the ACF brand by championing the use of house style guides and supports colleagues to apply them to their work. 

Support the coordination of communications activities across the organisation by maintaining a comms planner and assisting colleagues with producing tailored comms and marketing plans for specific activities and ensuring a culture of forward planning 

PERSON SPECIFICATION

Skills

• Developed IT Skills including Office 365, social media 
• Developed ability to time manage 
• Good communication skills 
• Developed written skills 
• A willingness to learn 

Personal attributes

• Rational, logical thinking 
• Creative thinking 
• Flexible 
• Resilience 
• Rational compassion and empathy 

Benefits 
ACF has a developed a range of benefits to enable staff to perform and be supported in times where personal situations change.Annual leave is 25 days per year, plus all the bank holidays, as well as time off during Christmas and New Year which does not affect the leave above.  We also make a pension contribution of 10% of base salary into Now Pensions on staff members behalf. 

We have a generous sick leave policy to support staff in the event of illness or accident, and a Parental, Maternity and adoption leave policy designed to significantly support staff above our legal obligations. 

ACF offers flexible working and ensures that any working from home is supported by equipment to ensure your home office set up is optimised. 

An inclusive workplace
We have flexible working practices that support the needs of carers, parents, women, older and younger team members, those who have disabilities or long- term illnesses. These include home working, part time employment and flexible hours. ACF is a London Living Wage employer. We work to create an open, supportive, welcoming culture that is inclusive and celebrates diversity.

The application process 
ACF uses Be Applied as its recruitment platform to remove as much bias as possible in the process.Candidates will complete questions on the platform, which are scored for every candidate who completes an application by a suitably trained and qualified panel. Those selected to be interviewed are as a result of these scores; we do not take CVs into account at this point in the process. 

Interviews will take place online, with the structured questions shared in advance to enable candidates to prepare thoroughly. The Panel will score independently each candidate’s responses with a review of candidates’ summary scores only reviewed when all interviews are completed.

Communication will be via email through the platform and managed independently by the HR team. Any support a candidate needs can be directed to the HR team, which will not impact their application, negatively or positively. 

Our close partner is providing financial services guidance to a number of large institutions around the world, the International Development team works closely with global clients – such as UNICEF, The World Bank and the Gates Foundation – particularly those involved in international development, grant-making and grant-funded programmes.

The Assistant Project Coordinator has to assist in providing project coordination for the full life cycle of any assignment offered to our clients; from the proposal process, contract management with the client, assignment planning, through to assisting with the report writing, and ultimately billing the client. A working knowledge of French is required alongside fluent English.

The Assistant Project Coordinator is allocated specific clients and works closely with the respective Project Coordinators and Project Managers.

• Assist with proposal and tender submission, including preparing project budgets and schedules, liaising with prospective staff and ensuring all proposals are submitted within the respective deadlines

• Monitor and track project progress and on our ‘Control Schedule’ to ensure all stakeholders are kept up to date with any project developments
• ·Monitor internal staff working hours & expenses incurred, to ensure project budgets are adhered to
• Check and process external suppliers’ invoices, making sure all days worked and expenses incurred are within the agreed budget, liaising with finance as and when issues arise
• Assist in client billing, ensuring that all bills issued are as per the contractual terms between the firm and the client, that all costs are accounted for, and that bills are paid by the client in a timely manner
• Create and maintain comprehensive project documentation for future use, ensuring that all projects are properly logged and can be used in future proposals/tenders
• General: translate documents, maintain filing system of documentation by client and by assignment, archive files when necessary

• Degree educated
• Fluent English in both verbal and written with excellent communication skills
• Good working knowledge of French required
• Competent using MS Office
• Strong organisational and time management skills with ability to prioritise and multi-task
• Able to meet deadlines
• Good numeracy skills
• Able to work under pressure with accuracy and focus
• Good eye for detail and the ability to follow through tasks
• Able to be a self-starter and work on own initiative
• Able to demonstrate problem solving skills
• Comfortable within a changing and developing environment

The Company
Phoenix Futures is dedicated to helping individuals, families and communities recover from drug and alcohol problems. Full Circle is a service delivered by the Phoenix Futures Group, a charity with over 40 years’ experience and a leading provider of drug and alcohol treatment.

We are now seeking an Administrator to join our team in Essex for a 12-month fixed term contract.

The Benefits

• Salary of £19,013.23 per annum
• 25 days’ annual leave plus Bank Holidays
• Benefits including season ticket loan, pension scheme and life assurance
• Supportive occupational sick pay, eye-care vouchers and regular well being talks and activities
• Continuous training and career development via PXL our dedicated learning management system

This is an incredible opportunity for an organised and efficient administrator to take the next step in their career with our exceptional organisation.

We believe in being the best and that is why we strive to create a supportive and engaging working environment for all our staff where we will help you to be the best you can be and thrive in the workplace.

Our amazing team will welcome you with open arms, supporting you to get up to speed and helping you find your feet.

The Role
As an Administrator you will act as a first point of contact for service users and professionals working with Full Circle in Essex. Core work hours are Monday through Friday from 9:00 AM to 5:00 PM.

You will undertake a range of administrative duties including maintaining office systems, data inputting and analysis and ensuring information is communicated with relevant parties in a timely manner.

About You

To be considered as an Administrator, you will need:

• Previous experience of office administration
• Ideally some experience of being able to analyse data for monitoring and evaluation purposes
• Experience of taking minutes, drafting letters/memos and mail shots is desirable although not essential
• Experience of working as part of a team and supporting your colleagues
• Experience of working with alcohol and/or substance users or another comparable field is desirable although not essential
• Proficient in the use of Microsoft Outlook and Microsoft Word and familiar with relevant database management systems

Other organisations may call this role Team Administrator, Data Administrator, Business Administrator, Administrations Assistant, Administration Support Assistant, Administration Officer, or Administration Support Officer.

The closing date for this role is the 12th December 2021 at 23:59, this role is known internally as Data Administrator.

Phoenix Futures are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next opportunity as an Administrator, please apply

As a Delivery Support Coordinator, you will be providing a warm and welcoming reception for young people, staff and visitors over the phone and in person. You will be indirectly supporting young people by ensuring that the Bristol Centre operates safely and efficiently. You will be responsible for the management of delivery space, facilities compliance and the control of office equipment and supplies. Having previous administrational experience is beneficial but not essential. 

To be successful in this role, you must have a good understanding of the challenges young people within our target groups face, to assist our teams in delivering a first-class experience. You will often be the first person our young people come in to contact with, so it is essential that they feel welcomed in a non-judgemental atmosphere.

If you are up for a challenge and working in a great team, we would love to hear from you! Your application will be a CV and a supporting statement. Your supporting statement must provide evidence of how you have acquired and applied each of the essential skills, knowledge and experience criteria and if possible, each of the desirable skills, knowledge and experience criteria, outlined in the job description, in current and previous roles, or other scenarios.

Perks for working at The Trust:

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
• Flexible working! Where operationally possible, you can work hours to fit in with, school hours or care arrangements for example and you can also work from home.
• Interest-free season ticket loans
• Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• In-house learning platform! Develop your skills for your career and your role
• The Trust will contribute 5% of your salary to the Trust Pension Scheme
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
• Generous life assurance cover (4 x annual salary)

Music, it’s in our DNA. We use the power of music to enrich the lives of people affected by life limiting illness, isolation or disability and we are the largest music therapy charity in the UK. We are Nordoff Robbins Music Therapy.  Let’s face it, the last 18 months have been incredibly trying.  Charities including ours have found themselves in a whole new world, providing services virtually as well as in person where possible.  But we have thrived on these challenges, and our two London centres are now fully open and Nordoff Robbins is now looking for a Music Services Administrator to support our music therapists and to help us reach more people across the UK through the power of music.

We are NR

If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together and collectively come to work with strong backs, soft fronts and wild hearts, we could be your next team.

Are you NR?

If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you!

What we need:

Music Services is the delivery arm of Nordoff Robbins and encompasses the provision of music therapy and related activities including education, training and research. The Music Services Administrator will work  closely with the Regional Manager and alongside other Music Services Administrators/Assistants to ensure that the admin function is well run, organised, efficient and effective, and that clients, visitors and callers have a positive experience when they spend time with us. This role will also provide effective cover of our reception areas as and when required. Many of our visitors and clients lead challenging lives and include vulnerable children and adults. This role is therefore subject to a basic DBS check.

We are also looking for you to:

• Be a confident, clear, honest communicator, able to speak to a variety of internal and external stakeholders
• Have a collaborative work ethic and ability to engage positively with all stakeholders 
• Have a professional approach and ability to work without close supervision 
• Produce work with accuracy, diligence and attention to detail 
• Effectively use Microsoft Office (Outlook, Word, Excel)
• Be mission led and values driven, putting the client front and centre of what we do
• Be flexible, adaptable, proactive, thoughtful, decisive and recognise opportunities for improvements and share these with the team

What we offer:

3 best things about the job (in our humble opinion)

• You will be on the front line working with our clients, therapists and in our two London bases seeing and contributing to our wonderful work
• You will be fully supported as you learn and develop in the role and able to learn from very experienced colleagues
• You will get to work with all areas of the organisation, especially the fundraising and communications team, and have the opportunity to support at our award winning events.

Don’t worry, you don’t need to be musical, but you do need to be able to work cross-organisationally with colleagues in all areas of the charity and especially music therapists to help bring awareness of our mission, vision and achievements to the world.

A salary of £24,279 plus £1500 LW, total £25,779 pa FTE

Pension scheme

31 days annual leave (pro rata)

Currently hybrid working (mix of office based in our North London office and home working)

Salary sacrifice benefits including cycle to work

A true People First charity with training and career development at our core

An inclusive culture – and lots of music!

We have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles and values that we all commit to:

1: ACCESSIBLE TO ALL

Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff Robbins

2: PROVIDING EQUITY OF OPPORTUNITY

Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need

3: DIVERSE ENGAGEMENT

Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are – be that through services, communications, events, research, resources etc.

4: BE FREE FROM DISCRIMINATION

To ensure we have fair practices, and allow people to speak out, question and challenge language, actions and behaviours of NR as an organisation and those who represent it and to provide channels for them to do so safely.

5: BE VIGILENT, PROACTIVE AND RESPONSIVE

To instil a culture of continual listening, evolving, and learning from people including our clients, their families and our colleagues and students

We are looking for a creative and organised communications coordinator to join our Marketing and Comms team!  The position covers two key areas for our organization: Giving comms and marketing support to our sabbatical officers’ team, and supporting the Internal Communications function alongside the Head of department, among other tasks.

If you are a content creator by nature, a creative & curious soul, or if “organised” is your middle name and Mailchimp and Typeform sound familiar, we want to hear from you!

See the details of the post and person especficiation below and apply by 17th December 4pm.

Interviews will be conducted the second week of January.

Care Coordinators play an important role within a PCN to proactively work with people, including the frail/elderly and those with long-term conditions, to provide coordination and navigation of care and support across health and care services.
Care Coordinators will be based within our Single Point of Access (SPA) and the unique opportunity work across our services on a rotational basis. Our SPA covers the e-Hub, Secondary Care Referrals, Community Dermatology and Enhanced Cardiology Services. We provide a high quality service to all our patients and practices and believe in exceptional patient care.
There will be innovative and exciting services launching which will change the way we provide services to our patients. An example of this is the Virtual Group Consultation (VGC) which will support diabetic patients with managing their conditions through peer support. This role will play a central role on the delivery of such services.

Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. Do you want to use your skills, knowledge and experience to help change the world? You could be our new Community Organising Assistant. 

 
About the role 

The Movement Building and Campaigning Communities teams help us achieve our goal of being a diverse, visible and impactful people-powered movement.

You will play an important part in building and maintaining relationships with Amnesty activists and other individuals and partners, communicating effectively with a variety of audiences, coordinating projects and supporting the delivery of large activist events. You will establish, develop and maintain administrative and budgetary systems, as well as monitor and evaluate data to achieve project and strategic objectives. 

More details about the role can be found by downloading the job description from our careers portal. 

The role may be for you if: 

• You’re skilled in maintaining and developing administrative and budgetary systems, are an excellent communicator, good at building relationships internally and externally, and are proactive and comfortable in taking initiative. 

• You have excellent attention to detail, problem-solving skills and can multi-task and coordinate work on several simultaneous projects. 

• You collaborate and positively contribute to an inclusive culture. 

• You also have good knowledge of community organising, activism and campaigning.

 
Our Commitment to you 

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro-rated for part time). 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares. See more details about our benefits here. 
 

Apply for this role 

We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades. 

To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. We are a disability confident organisation. More details of inclusion in the AIUK recruitment process can be found here. 

The vacancy may be closed early if it receives an overwhelming amount of applications. 

At BACKUP North West, we believe no young person should experience homelessness. For the young people that do, Backup aims to be an outstanding provider of high quality, holistic housing and support services. We want to find the right person to help us see our vision.

We are looking for someone to manage one of our projects - Project Front Door. What is needed right now is an experienced manager able to hit the ground running and manage this service with a specific brief. That brief is to a) improve outcomes for young people using the service b) improve young people’s experience of it, their customer journey and c) support the team, as individuals and a collective to improve and excel in their delivery of the service.

Project Front Door aims to provide intensive daily support to homeless 16-25 year olds who are not ready or able to live independently and need to learn the life skills to prepare them for move on. 

Please go to our website to apply for this job, we do not accept CV's.