Area development manager jobs
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"Lead finance. Shape strategy. Change lives."
Aspire Oxfordshire is an ambitious charity working to tackle inequality and create lasting opportunities for people and communities facing disadvantage. Every year, we support people experiencing homelessness, poverty, poor mental health, digital exclusion, unemployment and other barriers to reaching their potential.
Through supported housing, homelessness prevention, education, training and employment programmes and digital inclusion projects, we help people take positive steps towards greater independence, wellbeing and opportunity.
We are now seeking a values-led and commercially minded Head of Finance and Resources to join our Leadership Team and play a key role in shaping Aspire's future.
This is an exciting opportunity for an experienced finance professional who wants to combine strategic leadership with hands-on operational delivery in an organisation that makes a tangible difference every day.
As Head of Finance and Resources, you will lead Aspire's finance and resource functions, ensuring strong financial stewardship, effective governance, organisational resilience and sustainable growth. Working closely with the Chief Executive, Trustees and senior colleagues, you will help shape organisational strategy, support business development and fundraising activity, and ensure the charity remains financially strong and well positioned for the future.
Who We Are Looking For
We are looking for someone who combines strong technical finance expertise with excellent leadership and relationship-building skills. You will be equally comfortable presenting financial information to Trustees, supporting managers to improve financial performance, and helping to identify opportunities that strengthen our impact and sustainability.
You will bring:
• A recognised accountancy qualification (ACA, ACCA, CIMA or equivalent) and/or significant senior financial management experience.
• Experience of leading finance and operational functions within a charity, public sector, social enterprise or similarly complex organisation.
• Strong strategic financial planning, budgeting, forecasting and reporting skills.
• Experience of producing meaningful management information and using data to support organisational decision-making.
• Advanced Power BI and financial reporting skills, with the ability to develop insightful dashboards and reporting solutions.
• Knowledge of grant funding, commissioned services and restricted fund management.
• Experience of developing and improving systems, processes and organisational effectiveness.
• Strong leadership skills with the ability to motivate, support and develop others.
• Excellent communication and influencing skills, with the ability to build effective relationships with Trustees, funders, partners and colleagues.
• A practical, solutions-focused approach and willingness to work collaboratively across the organisation.
• A commitment to Aspire's values and a genuine passion for creating opportunities for people facing disadvantage.
Why Join Aspire?
This is an opportunity to join an ambitious organisation at an exciting point in its development. You will play a key role in helping Aspire deliver its Strategy 2025–2030, supporting innovative services that help people secure safe housing, improve their wellbeing, gain qualifications, access employment and build brighter futures.
In return we offer:
• Salary: £50,000 – £55,000 per annum
• 25 days annual leave plus bank holidays
• Pension contribution
• Cycle to Work scheme
• Employee Assistance Programme
• Hybrid working arrangements
• The opportunity to make a genuine difference in the lives of people across Oxfordshire
Aspire Oxfordshire celebrates diversity and is committed to creating an inclusive environment where everyone can thrive. We welcome applications from all backgrounds and particularly encourage applications from groups currently underrepresented in the charity sector.
Aspire Oxfordshire empowers people to realise their potential and create positive, independent futures.
As a Senior Employment Advisor (Youth Employment Lead), you will sit within the Adult Learning, Skills and Employment team, delivering high-quality, person-centered employment support to residents facing a range of complex barriers to work. You will take a lead role within our youth employment provision, working alongside colleagues across the service to ensure strong outcomes for all beneficiaries and will also deliver across all our funded provision which may vary over time but will always target those with significant barriers to employment.
Reporting to the Employability & Progression Manager, you will manage and support a varied caseload into employment by providing high-quality information and guidance. You will conduct in-depth initial assessments to produce SMART and tailored action plans, maintain regular meaningful contact with beneficiaries, and conduct regular reviews of agreed actions. It is essential that you are able to demonstrate and encourage a positive mindset among beneficiaries by adopting a strengths-based approach to their journey into employment.
You will deliver holistic, person-centered support spanning one-to-one guidance, CV and interview preparation, and the planning and delivery of group workshops and employment preparation sessions. You will have a strong understanding of the local and London employer landscape and will contribute to ensuring we consistently meet the performance targets and KPIs that underpin our funded programmes.
You will have at least 3 years’ experience working in a similar post supporting disadvantaged groups back to work and/or training and education. You will have experience of working in an evidence-based practice, working to set targets, and will be equipped with strong influencing and interpersonal skills. You will also be responsible for producing and submitting weekly/monthly caseload reports and maintaining accurate, up-to-date beneficiary records on our internal systems.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
· advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
· user involvement projects that help organisations improve what they offer by listening to people who use their services
· local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.
About the role
This position involves supporting the Finance team by providing financial assistance to the Head of Finance in maintaining the organisation’s financial records and internal controls.
You will utilise your finance skills to ensure that transactions are accurately and promptly recorded, and you’ll assist in preparing high-quality month-end reports. You will also collaborate closely with the Finance Officer and wider teams to contribute to the organisation’s financial reporting and planning.
Key responsibilities
- Prepare monthly management accounts and internal reports for departmental managers and participate in regular review meetings; conduct variance analysis against budget and forecasts and provide commentary for senior management.
- Prepare, check, and submit end-of-month financial data to external accountants.
- Respond to internal and external finance queries in a timely and professional manner.
- Process the month-end transactions on Quick Books.
- Assist the Head of Finance with payroll processing, audits, financial reports, and ad hoc finance-related tasks.
- Prepare budgets and financial forecasts in collaboration with the Head of Finance and ensure accurate upload into the financial system.
- Monitor cash flow and support cash flow forecasting.
- Contribute to the development and enhancement of financial procedures and systems to improve efficiency and accuracy.
- Assist with the preparation of year-end accounts and liaise with auditors as required.
- Ensure compliance with relevant financial regulations, internal policies, and reporting standards.
- î Support the Finance Officer in reconciling bank accounts.
- î Undertake any other duties as required by the Head of Finance to support the effective running of the finance function
General responsibilities
- Work according to the Equality Act 2010 and other forms of legislation that combat discrimination and promote equality and diversity.
- Participate in personal, team and organisational development.
- Contribute to internal and external monitoring reports.
- Adhere to organisational policies, including those related to health & safety, safeguarding, and risk management.
- Work in alignment with our mission, vision, and values.
- Person specification
- We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.
Essential qualities and attributes:
- Proven experience in a finance role, preferably in a management accounting or analytical capacity.
- Strong understanding of financial principles, reporting, and analysis
- Excellent attention to detail and strong organisational skills.
- Proficiency in Excel and financial software systems.
- Highly organised with the ability to prioritise a heavy workload and multi-task
- Strong interpersonal skills and the ability to communicate financial information clearly to non-finance colleagues.
- Ability to work flexibly and to tight deadlines
- A proactive, solution-focused approach to improving systems and processes.
Desirable knowledge, experience and qualifications:
- Accounting qualification or studying towards an accounting qualification (e.g. ACCA, CIMA or equivalent)
- Experience of working in the charitable or voluntary sector.
- Knowledge of data protection regulations and managing confidential information.
Essential qualities and attributes:
- Understanding of the role and responsibilities of an advocate.
- Understanding of issues faced by people with mental health conditions, physical health conditions and learning disabilities.
- Ability to listen and build trust, to encourage people to express their own views and to represent clients’ self-defined interests.
- Excellent interpersonal and communication skills (written and verbal). Good at working with a wide variety of people including commissioners, service users and colleagues.
- IT literate, including working knowledge of Microsoft packages (Excel, Word, Outlook).
- Commitment to working within The Advocacy Project code of conduct, equality and safeguarding policies.
- Ability to work as part of a team and on your own initiative, to plan and prioritise your own workload.
- Willingness to promote The Advocacy Project and its services in line with our mission, vision and values.
- Commitment to ongoing professional development.
We help people speak up and make decisions about their health, wellbeing and social care.



The client requests no contact from agencies or media sales.
As an Employment Advisor, you will sit within the Adult Learning, Skills and Employment team, delivering high-quality, person-centred employment support to residents facing a range of barriers to work. You will work across the employment programmes within the service, supporting a varied caseload of residents to secure and progress in employment.
Reporting to the Employability & Progression Manager, you will manage and support a caseload into employment by providing high-quality information and guidance. You will conduct initial assessments to produce tailored action plans, maintain regular meaningful contact with beneficiaries, and conduct regular reviews of agreed actions. You will be able to demonstrate and encourage a positive mindset among beneficiaries by adopting a strengths-based approach to their journey into employment.
You will deliver person-centred support spanning one-to-one guidance, CV and interview preparation, and contribute to the planning and delivery of group workshops and employment preparation sessions. You will develop a working knowledge of the local employer landscape, and will contribute to ensuring the service meets the performance targets and KPIs that underpin our funded programmes.
You will have at least 1 year’s experience working in a similar post supporting individuals facing barriers back to work and/or training and education. You will have experience of working in an evidence-based practice and working to set targets. You will also be responsible for maintaining accurate, up-to-date beneficiary records on our internal systems and contributing to weekly/monthly caseload reporting.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
Our Company
Keychange is a charity with care and supported housing communities across England, we are a charity based on Christian values and not only do we support those who live and work with us, but we also do what we can to support the wider community. We provide a warm, welcoming and fun environment to work in, with amazing teams across all our communities. We are an inclusive company who is welcoming of all faiths or non-faiths.
Why Work For Us
- Pension & Salary Sacrifice Scheme
- Refer a Friend Bonus
- Funded Blue Light Card for discounts on 1000s of stores, days out, holidays etc.
- Keychange Awards and annual conference
- Wellbeing champions across our communities
- Fully funded training opportunities
The Role
We are looking for a strong leader for the role of Registered Manager at Erith House care community, based in Torquay. The person in this role will be responsible for the overall management within the community and creating a healthy team culture. The successful candidate will be responsible for ensuring person centred care is delivered in the home, the financial budget, management and leadership of staff including training, to understand the expectations set by Keychange and the CQC.
As Registered Manager, you’ll be the heart and soul of Erith House – leading a team to deliver outstanding, person-centred care. You’ll be responsible for:
- Leading and inspiring staff through effective management, supervision, and development, creating a positive team culture
- Upholding care excellence, ensuring we exceed CQC standards across all key areas, that care plans are up-to-date and overseeing all documentation
- Managing budgets, finances, and sustainability with confidence, working closely with the Finance and Care Operations teams to monitor the expenditure and income of Erith House
- Building community, engaging with residents, families, churches, and local networks
- Fostering a safe and nurturing environment, rooted in compassion and faith
- Collaborating with other Keychange Registered Managers in training and learning opportunities
Essential Skills
- Completed or willing to work towards 'Level 5 Leader in Adult Care' Qualification
- Completed or working towards ‘Level 4 Safeguarding Lead’ Qualification
- CQC Registration
- Experience of leading a team in the care sector
- Operational experience of managing budgets, rotas and working with financial data
- Strong communication and problem-solving skills
Desirable Skills
- Proficiency with digital care planning systems and booking systems
- Experience working with people with dementia
- Familiarity with Christian values in care environments
How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience. Applications without a cover letter will not be considered.
For your cover letter, we'd love for you to address the following questions:
- What particularly excites you about this opportunity and why have you decided to apply to Keychange for this role?
- Using the essential and desirable criteria, how do you think that your experience makes you a good fit for the position?
- What would you like to tell the panel about yourself that your CV might not highlight that you feel makes you a great candidate for this role? Please tell us about any work, voluntary or life experience that is pertinent to the role but might not be included on a CV.
While we appreciate the role of AI in work and in life, we want to get to know you as an individual, so please do not use AI to write your application. We’d rather read something that speaks from the heart of who you are, that’s far more valuable to us than the perfectly crafted application written by AI.
Recruitment Timeline
- Start date: ASAP with consideration given to notice periods
- Deadline for submitting your application: Tuesday 23rd June 2026
- Full interviews in person at Erith House: Wednesday 1st July 2026
- Start date: ASAP with consideration given to notice period
All applicants need to be able to evidence the right to work in the UK. At this time we are not able to offer sponsorship for this position.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Strategic Project Delivery Manager
We are seeking an experienced Project Delivery Manager to lead the successful delivery of organisational priorities, projects and change initiatives within a values-led organisation.
Position: Strategic Project Delivery Manager
Salary: £48k - £51k per annum depending on experience, with scope for progression through the grade to £57,177
Location: Reading/Hybrid working
Hours: Full time, 35 hours per week (part-time considered)
Contract: Permanent
Closing Date: 6 July 2026 - Applications will be reviewed on receipt and we reserve the right to close the vacancy early should a suitable candidate be found
About the Role
This is a brand new and exciting opportunity to play a key role in driving organisational priorities and ensuring strategic projects are delivered effectively, on time and with measurable impact.
This is a highly autonomous role offering significant responsibility and visibility across the organisation. You'll work closely with senior leaders, taking ownership of key areas of organisational delivery, identifying emerging risks and opportunities, and helping to drive progress across multiple strategic priorities. You will also provide leadership to a small team and contribute to organisational effectiveness through improved processes and delivery disciplines.
Key responsibilities include:
- Coordinating and overseeing strategic projects and organisational priorities
- Developing and maintaining project plans, risk registers, action logs and reporting frameworks
- Producing high-quality reports, briefings and papers for senior leaders and governance groups
- Monitoring progress, identifying risks and supporting mitigation planning
- Supporting organisational planning, governance and decision-making processes
- Building strong relationships across teams to ensure joined-up delivery
- Leading and developing a small team while promoting continuous improvement
About You
You will be an organised and confident project professional with experience supporting senior leaders and delivering complex programmes of work.
You will bring:
- Proven experience managing projects, programmes or organisational change initiatives
- Strong project management skills and knowledge of recognised methodologies
- Excellent organisational and planning skills with the ability to manage competing priorities
- Strong analytical and problem-solving abilities
- Outstanding written communication skills, including report writing for senior audiences
- Experience producing governance, board or committee papers
- Excellent stakeholder management and relationship-building skills
- High levels of discretion, integrity and sound judgement
A formal project management qualification and experience managing staff would be advantageous.
About the Organisation
Our client is a respected national organisation with a strong public service ethos. They are committed to delivering meaningful impact through high-quality services, effective governance and continuous improvement. This role offers the opportunity to contribute to strategic organisational priorities within a collaborative and purpose-driven environment.
Other roles you may have experience of could include: Programme Manager, Project Manager, Strategic Programme Manager, Business Manager, PMO Manager, Organisational Development Manager, Change Manager, Governance Manager, Portfolio Manager, Executive Office Manager.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Pathway Manager
Apply today to step into a role where your leadership will drive real, measurable impact—empowering teams, shaping inclusive services, and making a lasting difference in people’s lives every day.
Location: Lambeth - Lambeth YP Assessment Time Out
Salary: £43,632 per annum
Closing date: 05 July, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Lead the delivery of a high-impact, person-centred service as a Pathway Manager, where your leadership will directly shape outcomes for individuals and communities. You’ll drive performance, quality, and continuous improvement across a multidisciplinary pathway, building strong partnerships and using insight and data to inform confident, effective decisions.
We’re looking for a proactive, values-driven leader who thrives in complex environments. You’ll bring strong operational oversight, team leadership, and stakeholder management skills, alongside a commitment to safeguarding, inclusion, and excellence. If you’re action-oriented, collaborative, and passionate about delivering meaningful change, this is your opportunity to make a real difference in an inclusive and supportive environment.
Please note that this job opportunity is offered as a full-time (37.5 hours a week), permanent role.
Key Deliverables
• You will be committed to working in and maintaining an environment that supports the safeguarding of young people as the Safeguarding Lead for the service
• You will be adept in managing the service and its partnerships
• You will manage, monitor, evaluate and continuously improve the service and its operation within Lambeth’s developing approach
• You will comply with quality inspection and assessment procedures
• You will ensure effective support, learning or family support plans (as applicable) for young people are in place and regularly reviewed
• You will maintain a safe and secure environment, that has appropriate risk assessment processes and systems in place that are regularly reviewed and monitored;
• You will ensure young people are a major part in shaping service delivery
• You will ensure effective delivery of Depaul UK’s approved life skills training and work closely with Participation and Volunteering leads.
• At the end of this programme, you will develop an evidence based report, that will enable us to embed what was done well, share learning internally and externally
• To be successful in this role you will be expected to go the extra mile by being flexible with the hours you work always bearing in mind the needs of the business.
• You will undertake full line management of the Team Leader and ETE worker
• Any other duties commensurate with the role
Health and Safety:
• To ensure a safe and secure environment and maintain high standards within the services. This includes risk assessments, health and safety checks and the cleaning and preparation of rooms for new residents.
• To involve service users in developing an awareness of their own personal and building health and safety, through information sessions, key working and support planning and resident meetings.
• To ensure that the project is clean and safe and to encourage residents to take some responsibility in the cleaning of their communal areas and their room.
• To work for a proportion of the time as a lone worker and as part of the wider team.
• Undertake appropriate risk assessments for lone working.
Administration:
• To maintain written records and monitoring information as appropriate and input and retrieve data on the Inform system.
• To prepare reports, statistical data and other information that maybe requested by the Asst. Area Director.
• To ensure that any repairs and maintenance issues are reported in a timely manner in order to ensure the health and safety and security of the building environment.
• Any other administrative tasks that will ensure the smooth running of the service.
Finance:
• With the support of the Area. Director devise effective, safe and timely methods for the collection of accommodation and service charges from residents, and to maintain auditable records of payment.
• Ensure that arrears management procedures are adhered to.
• To take responsibility for petty cash and record all transactions in line with policy.
General:
• To contribute to a high quality and effective delivery of service.
• To participate in internal/external meetings as required and attend training, events, conferences and other functions as necessary.
• To participate in regular supervision and IDP and help in identifying your own job-related development and training needs.
• To contribute to and be supportive of young people’s involvement in our services and in all levels of decision making throughout the organization.
• To ensure that all Depaul policies and procedures are adhered to.
• To be successful in this role you will expected to go the extra mile by being flexible with the hours you work always bearing in mind the needs of the business.
• Any other duties commensurate with the role.
What we are looking for from you
When completing your application form please address all the points set out below.
• A commitment to the ethos and values of Depaul including the organisation’s policies and procedures
• Demonstrable experience of working with young and vulnerable people and young families with multiple and complex needs.
• Experience and understanding of challenges and barriers faced by young people in securing accommodation and sustainable education and training.
• Experience of leading a team, establishing processes and relationships.
• Negotiating skills
• Coordinating and organising skills
• Able to work on own initiative but at same time able to exercise sound judgment in knowing when to consult or delegate tasks.
• Able to work flexibly and develop positive working relationships at a range of different levels including staff, volunteers, managers, young people and stakeholders to set and deliver organisational goals and resolve conflicts of interest professionally.
• A clear understanding and ability to implement risk management, information sharing and data security arrangements.
• Awareness of and commitment to equal opportunity and diversity practice. Ability to promote and implement diversity practice and policies and generally treat colleagues and young people fairly and with respect.
• Demonstrate ability to use IT to a level which will enable high quality reporting to be carried out. This should include an ability to use data capture systems including running queries and reports.
• Expertise to manage a medium sized team of staff with responsibility for multiple projects/ services, a range of which of which operate 24 hours per day, 7 days per week
• The ability to provide cover Monday to Friday with occasional management support at weekends.
What You’ll Receive
· Tailored training and development
· Flexible working options where suitable
· 26 days annual leave, rising with service
· Family friendly leave policies
· Pension scheme with employer contributions up to 7%
· Employee Assistance Programme with 24/7 GP access
· Discounts across retail, travel, food, fitness and more
· Cash health plan for you and your family
· Death in service benefit
· Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
To play a key role in the Production Management team at Southbank Centre, working closely with the Director of Technical Production, Head of Production, the Production Management team and wider department and colleagues throughout the organisation to ensure the effective use of systems and resources to deliver the technical elements of a varied programme, primarily in commercial events, but also contemporary and classical music, literature talks, theatre and dance, to the highest standards.
Please download the attached Job Description for a full overview of this role's responsibilities.
The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.
The deadline for applications is 23:59 on the closing date for the job posting.
We endeavour to keep job adverts open for at least two weeks for prospective applicants to apply. However, if we receive a high volume of applications for a role, we reserve the right to close the vacancy early. Therefore, we encourage you to submit your application as early as possible to ensure consideration for shortlisting.
Please note, applications sent via Email or 3rd party agencies will not be considered.
Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.
Key Responsibilities
- To ensure a smooth and professional presentation of technical requirements of each event wherever SC activities are taking place.
- To ensure that allocated Production activities are fully and properly staffed – using resident staff, specialist contractors and freelancers as appropriate.
- To manage budgets as required; to evaluate and cost the technical requirements of events and to ensure that resources are used efficiently and that recharges are made.
- To keep up to date with technical advancements contribute suggestions so that the capital investment programme appropriately reflects the production needs of the centre.
- To be responsible for the management of Health & Safety issues within SC’s policies and to ensure that safe working practices are used at all times, including undertaking risk assessment and ensuring that all necessary risk assessments are provided by third parties where necessary.
Skills & Experience
- Demonstrable, extensive experience in one of the following artforms: theatre, dance, corporate events, classical or contemporary music, as well as a good working knowledge of the others.
- Experience of working in a multidisciplinary live arts environment with a demonstrable record in the delivery of events at the highest technical standards.
- Working knowledge of the usage, operation and safe handling of the equipment of the disciplines covered by the Production Department including without limitation stage, lighting, sound, AV and temporary installations for a broad range of events: orchestral, contemporary music, conferences, talks, film screenings, dance and performance.
- Obtains project management skills and can demonstrate experience of managing and organising the work of a team.
- A demonstrable working knowledge of Safe Working Practices, Health & Safety and contractual requirements and is able to carry out risk assessments.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.
The Organisation
Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually.
As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes.
What is the Role?
In this role, you will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, you will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. As the majority of our key client relationships are with local councils, we are looking for someone with knowledge of how they operate.
The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.
This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.
The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. Whilst the role is also suited for an experienced (key) account/client manager, we are looking for an individual who has experience and/or knowledge of the UK education system.
This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you! We expect that the successful candidate will be able to swiftly absorb our ways of working and contribute to the ongoing growth and success of the organisation.
Key Responsibilities:
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Client Acquisition and Relationship Management
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Proactively seek new business opportunities within assigned regions to grow the client base.
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Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.
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Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.
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Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Service Delivery team
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Maintain good internal stakeholder relationships with our Service Delivery team to ensure client demands are balanced with our processes and team capacity.
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Strategic Planning and Development
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Collaborate with Senior Leaders to develop strategies for client retention and growth.
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Work closely within the Partnerships team to align on strategic objectives and ensure seamless service delivery across functions.
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Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.
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Performance Monitoring and Reporting
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Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.
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Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.
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Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.
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Report to the the Partnerships Director on accounts, Tenders, Bids, client meetings on a regular basis.
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Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data.
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Line Management and Support Coordination
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Lead, mentor, and manage junior member(s) of the team focused on bid/application writing, tender management, and client-related administration.
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Support junior member(s) in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.
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Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.
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Work with other area leaders, to ensure strong delivery of services.
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Contribute to, and foster strong internal working relationships to successfully delivery against strategy and objectives..
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Bid Management and Process Improvement
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Oversee the preparation and submission of tenders and bid applications, working closely with junior member(s) to ensure high-quality and timely submissions.
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Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.
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Report on bid submission performance, review bidfeedback to continuously improve.
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Essential Skills and Experience:
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Detailed knowledge of the UK education sector.
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Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.
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Proven track record in client relationship management, with experience in sales or partnership development roles.
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Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.
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Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.
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High level of empathy and commitment to supporting vulnerable and underserved communities.
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Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.
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Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.
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Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.
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Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.
Desirable:
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Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats.
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Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.
General
The job is subject to having the right to work in the UK, two professional references and a basic DBS check.
Why Equal Education?
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Competitive salary
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Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.
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Flexible, hybrid work environment with regular opportunities for in-person client engagement.
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Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.
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Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.
At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.
Being you at Equal Education
Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work.
Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.
Next steps
If you feel inspired and you think you have the right motivation and experience for the role, we would love to receive your application.
Applications will be reviewed as they are received and interviews will be arranged accordingly. We reserve the right to close this application early, for example if we receive an unprecedented number of applications, so please apply promptly to ensure you are considered for this role.
The client requests no contact from agencies or media sales.
Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services.
Head of Operations Role Profile Role: Accommodation Manager Term: Permanent Salary: 38 - 40k Responsible to: Chief Executive Officer Responsible for: Accommodation Team Leader/Housekeeper & Maintenance officer Pension: 6% employer contribution Health: Cash Plan Health Scheme and Health & Wellbeing Assistance Programme Hours: 37.5 hours per week Annual Leave: 30 days (inclusive of birthday) plus 8 bank holidays
Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services.
Key aspects of the role
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To ensure the effective management of Pdap safe accommodation services. We currently have 3 refuge sites across Kirklees and a combined bed space of 23, with plans for further expansion in 2027.
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To provide regular line management and development opportunities to your team and ensure they are adequately supported on a day-to-day basis.
2
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To be responsible for accommodation contract compliance and maintain effective relationships with our partners and commissioners in Kirklees.
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Develop and maintain excellent links with our accommodation landlords ensuring they are kept up to date with any concerns, areas for development and opportunities for growth at each site.
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To ensure our buildings and support services meet all legal regulations (e.g. Health & Safety/ HMO licencing conditions & Safeguarding).
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Lead on the implementation and compliance of our Leading Lights accreditation within our accommodation team.
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To work with the CEO to contribute to Pdap Strategic Planning, including opportunities for further development and expansion of our safe accommodation services.
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To educate and inform the public and other professionals; raising awareness, increasing understanding of domestic abuse and improving the multi-agency response in Kirklees.
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To ensure Pdap values are central to delivery of all services including that our homes are fit for purpose as welcoming places for our families to live.
• To ensure that the views of those with lived experience of domestic abuse are at the core of the work Pdap carries out and that they inform and shape the development of new services
Oversight of high quality service delivery
• To develop and implement policies and procedures relating to the accommodation service ensuring they are kept up to date and in line with current legislation.
• Embed accreditation requirements throughout service management and delivery.
• Monitor and evaluate the service, producing accurate data reports as and when required for commissioners, CEO and the Board of Trustees.
• Support the accommodation team in providing a safe, secure and welcoming environment for victims of domestic abuse.
• To ensure that our commitment to inclusion, equity and diversity is embedded across all aspects of employment and service delivery.
• To ensure our accommodation services are delivered and adequately resourced in line with the DA Act and the LA Statutory Duty requirements, identifying any gaps in delivery and working with the CEO and commissioners to address these.
• Take part in the out of hours (back up) on call management rota.
Supporting our Staff • To lead on the recruitment, induction and deployment of accommodation staff, volunteers and student placements ensuring effective cover across all sites.
• To provide regular supervision, support and development opportunities to the accommodation team leader, maintenance officer and housekeeper.
• Oversee training and development opportunities for accommodation staff, empowering them to develop their skills and knowledge whilst being managed with a fair and consistent approach.
• Act as Safeguarding Lead for Accommodation services.
• Promote and foster good working relationships between all Pdap staffing teams.
Working with our Partners
• To represent the values of Pdap in all our external partnership working.
• To represent Pdap at a strategic level including attendance at and chairing meetings, attending advisory groups and influencing how stakeholders respond to domestic abuse.
• To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals.
3
• To liaise with universities and external tutors in relation to student placements.
• Foster positive relationships with our commissioners, landlords and funders.
Finance & Administration
• To oversee and deliver agreed budgets relating to the accommodation service.
• To assist the Finance Director with setting annual budgets.
• To be responsible for the effective operation of accommodation services, ensuring that all resources, assets and monies are always properly accounted for. Promoting equity, diversity & inclusion
• Regularly review service level accessibility data and update the EDI action plan with actions to address these.
• Actively and appropriately challenge all forms of discrimination.
• Proactively promote equity, diversity and inclusion in all work with clients, ensuring fair access to services for all.
Other
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Flexible working hours according to the needs of the project.
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Evening and weekend work may sometimes be required.
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Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation, and with the prior agreement of the COO.
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The role will predominantly be based across our accommodation sites or at our main office.
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As our sites are across Kirklees, use of a car is desirable
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Please note this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Person Specification
Skills & Experience Essential/Desirable
Experience of managing a HMO or similar supported housing service
Essential
Significant experience in a line management role
Essential
Ability to identify areas of development for staff and support them to improve their practice
Essential
Experience working in Domestic abuse or aligned sector such as substance misuse, housing, mental health, social care etc
Essential
Experience of working in the third sector
Desirable
Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands
Essential
Ability to analyse data to identify gaps, and actions and write high quality reports and action plans
Essential
4
Proven track record translating strategy into operational delivery
Essential
Be able to demonstrate excellent literacy and IT skills, including case management systems, Word, Outlook and Excel.
Essential
Experience & confidence delivering presentations/ training and talks to a wide range of audiences
Essential
Ability to build and maintain strong partnership relationships with landlords, contract managers and commissioners
Essential
Able to demonstrate strong professional boundaries and maintain confidentiality
Essential Knowledge Essential/Desirable
Sound understanding of domestic abuse and VAWG
Essential
Knowledge of charity governance and financial management
Desirable
Understanding of the full range of housing management responsibilities including preventing rent arrears, supporting safe and planned transitions to permanent housing, health and safety, and the housing, legal and welfare rights of those experiencing domestic violence
Essential
Understanding of commissioning requirements and contract compliance
Essential
Understanding of housing legislation in relation to the delivery of supported housing and HMOs
Essential
Excellent understanding of quality assurance including Leading Lights or equivalent accreditation
Desirable
Commitment to working in partnership and building strong relationships with stakeholders
Essential
Excellent understanding of and commitment to equity, diversity and inclusion
Essential
The client requests no contact from agencies or media sales.
Housing Manager
£48,680.52 per annum
Cambridge
Full Time
Permanent
This is an exciting opportunity to advance your career in social housing – are you ready to join our client and help make a big difference in improving the lives of their tenants and shared owners?
You will be joining a long-established, locally based and independent housing association with strong local partnerships. They have a great reputation for delivering on their values of care, openness and trust in their general and supported housing, and a range of community support services. They continue to build on this strong foundation, with ambitious plans to further develop their services and infrastructure.
They strongly believe their colleagues are their greatest asset, which is why they are committed to creating a happy, motivated and diverse workplace. And it shows. In their 2026 staff survey, 93% of colleagues said they would recommend them as a great place to work making them an employer of choice.
About the role:
Reporting to the Senior Housing Manager you will:
· Play a key role in shaping an exceptional housing management service to deliver a truly customer-focused experience
· Line manage a team of Housing Officers, leading and coaching them to deliver a responsive and proactive service.
· Work closely alongside your Housing Manager counterpart to promote a culture of continuous improvement.
· Take ownership of core performance areas — including lettings, tenancy management, communal space standards, rental income and service charge delivery — ensuring a consistently high standard across all functions.
· Ensure CHS proactively responds to anti-social behaviour, harassment and domestic abuse cases in a responsive and supportive manner, working positively with partner agencies and building on external partnerships.
Hybrid Working Arrangements – the majority of the working week will be office-based with the housing team in Histon, particularly in the first six months (probation period).
Thereafter it may be possible to apply for a higher proportion of hybrid working, with the needs of the team and service delivery being the prime consideration.
What you’ll need to succeed
· Experience in line managing or supporting staff highly desirable, with a natural ability to lead and motivate others
· A minimum of two years’ experience delivering and managing a housing service within a social housing environment.
· A Chartered Institute of Housing qualification or relevant management qualification is desirable but not essential, demonstrating your commitment to professional development.
· Strong, up-to-date knowledge of social housing legislation, welfare benefits, housing policy and the wider social issues affecting our customers.
· Naturally confident and customer‑focused, you bring excellent communication, relationship‑building and influencing skills to every interaction.
· Experience of using housing management IT systems and Microsoft Packages and strong numeracy skills.
· A full UK driving licence, use of a car for work purposes and business insurance.
Benefits of working for our client:
- Employee discount scheme (retail, leisure, gym membership and fitness equipment)
- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
- Employee Assistance Programme
- Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning
- Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.
- Cycle to work scheme (salary sacrifice)
- One day off a year to volunteer for a charity of your choice
- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
- Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff)
- Company sick pay
- 58p per mile business mileage allowance
- Refer a friend scheme (£250)
- Contributory pension scheme, which both you and our client contribute to
- Enhanced maternity and paternity leave
- Flexible Working Policy
- Full induction
- Comprehensive free training and development opportunities with paid time off
- Free DBS (for relevant posts)
- Free onsite/nearby parking
- Hybrid Working Policy
- Flexitime
Please note this position is subject to a Basic DBS Disclosure
As part of the recruitment and selection process candidates will be required to complete a Personality Profiler
CLOSING DATE FOR APPLICATIONS: Friday 26th June 2026
INTERVIEWS: To be confirmed
Data Protection Manager
Are you looking for an exciting opportunity to work for an organisation that makes a difference? An organisation that nurtures its people, encourages development, and rewards staff for their hard work.
If the answer is yes, then this is the place for you!
We are looking for an experienced and highly motivated data protection expert to join the Secretariat Team. You will embrace the challenge that such a varied role brings.
Position: Data Protection Manager
Location: Oxford/Hybrid
Hours: Part-time, 15 hours a week
Salary: £41,241.86 pro rata (actual £16,719.67)
Contract: Permanent
Closing Date: Midnight, Sunday 5 July 2026
Interviews: Tuesday 21 July 2026, Oxford
The Role
A highly valued role in the Secretariat Team of the Oxford Diocesan Board of Finance (ODBF) has become available due to the portfolio growth of the existing postholder.
This is an important role which combines high quality General Data Protection Regulation (GDPR) advice and collegiate support, policy and practice development and hands-on case management, such as undertaking Subject Access Requests (SARs).
You will directly support ODBF staff, including training and response to queries and proactive advice and support to area teams (bishops, archdeacons and their teams) and parishes. The role provides an excellent opportunity for varied work, especially for someone who enjoys the full breadth and depth of data protection work.
Although there is no direct line management responsibility, the role requires working well in a team, supporting others with confidence in your personal decision-making. Whilst the role involves managing autonomously the full portfolio of data protection issues on a part-time basis, it sits within a friendly, high-functioning and highly motivated team, supported by the Director of Secretariat.
About You
You will embrace the challenge that such a varied role brings. With proven knowledge and experience in offering timely, high-quality advice and guidance on GDPR issues and a ‘can-do’ approach to case work, you will deliver excellent, meaningful support to the ODBF, area teams and parishes.
You will be flexible in your working style and collegiate in spirit, with confident communication skills and excellent attention to detail. You will be comfortable prioritising competing demands and in dealing with information of a sensitive and sometimes emotive nature.
In return, there will be many opportunities for you to enhance your skill set and gain new experiences, whilst performing a highly valued role, in an organisation striving to make a positive difference.
This role can be fulfilled on a hybrid basis, with some requirement for a physical presence in the office (Church House Oxford, Kidlington, Oxford, OX5 1GF).
You do not need to be a practising Christian or have a faith to work with us - around 50% of our staff are not practising Christians but are comfortable with the Christian ethos that underpins our work. However, all our staff do have a shared desire to make a difference.
The successful candidate must have the right to live and work in the United Kingdom.
Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful.
We are particularly keen to receive applications from UK Minority Ethnic / Global Majority heritage and disabled candidates, who are currently underrepresented.
Our client is committed to the safeguarding, care, and nurture of everyone within the church community. They follow and are committed to their Safeguarding Policies and the relevant statutory legislation and guidance, "Working together" to ensure the welfare of children and young people is paramount.
You may have experience in other areas such as Data, Data Protection, Data Manager, Data Protection Manger, Data Officer, Data Protection Officer, GDPR Manager, GDPR Officer.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Partnerships and Engagement Manager
As part of our ambition to reach more families and secure the long-term sustainability of services, we are seeking an enthusiastic and proactive Partnerships and Engagement Manager to help expand our client’s profile, build meaningful partnerships, and create new opportunities for support across the South West.
This is a newly created and strategically important role focused on developing new relationships with businesses, community organisations, professional networks, and other stakeholders who share a commitment to improving outcomes for children with disabilities and additional needs.
Position: Partnerships and Engagement Manager
Location: Home-based with regular travel across the South West and attendance at the National Therapy Assessment Centre, Bridgwater.
Hours: 37.5 hours per week
Salary: £37,000 - £41,250 per annum
Contract: Permanent
Closing Date: 7th July 2026
About the Role
Through the evidence-based Therapy Programmes and National Therapy Assessment Centre in Bridgwater, the organisation delivers life-changing outcomes for families across the UK. Acting as a key ambassador, you will represent the charity across the region, identifying opportunities to raise awareness, build engagement, and develop partnerships that support this work.
You will help maximise the Therapy Assessment Centre as an engagement hub, encouraging prospective supporters and partners to visit, learn more about the services, and get involved meaningfully.
Working with fundraising, communications, retail, and service delivery teams, you will strengthen regional presence, generate support, increase awareness, and contribute to sustainable income growth through corporate partnerships, Charity of the Year relationships, community engagement, networking, and strategic introductions.
Key areas of responsibility include:
- Regional Partnerships & Engagement
- Partnership Development
- Corporate Partnerships & Charity of the Year Opportunities
- Networking, Outreach & Profile Raising
- National Therapy Assessment Centre Engagement
- Income Generation & Opportunity Development
- Collaboration & Organisational Development
- Governance, Compliance & Reporting
You will spend significant time meeting supporters, partners, and stakeholders across the South West. Applicants should therefore be based within the region and comfortable with regular travel, including visits to Bridgwater, as well as attendance at networking, partnership, and engagement events.
About You
While experience within the charity sector or fundraising would be advantageous, it is not essential. We are equally interested in candidates with strong networking, business development, account management, partnership development, sales, marketing, or stakeholder engagement experience. Most importantly, we are looking for someone who enjoys meeting people, building relationships, identifying opportunities, and nurturing partnerships that deliver long-term value.
This role is ideally suited to someone who is self-motivated, confident in representing an organisation externally and passionate about creating connections that make a meaningful difference.
The role offers the opportunity to make a genuine difference to the lives of children and families whilst developing a rewarding career within an ambitious charity. This is an exciting opportunity to help shape the charity’s future, building the relationships, partnerships and profile needed to ensure more children and families can access our life-changing support for years to come.
You will have experience of:
- Relationship development, business development, partnership management, stakeholder engagement, account management, sales, membership development, or income-generating activity.
- Developing new opportunities, partnerships, or strategic relationships.
- Influencing, and relationship-building
- Managing pipelines, opportunities, or stakeholder relationships through to successful outcomes.
You will need to have a full driving licence, access to a vehicle and willingness to travel extensively across the South West.
The charity is an equal opportunities employer and celebrates diversity, committed to creating an inclusive and supportive environment for all employees.
Other roles you may have experience with could include Fundraising, Fundraiser, Fundraising Officer, Business Development Officer, Business Development Executive, Account Manager, Sales, Marketing Officer, Marketing Executive, Partnerships Officer, Engagement Officer.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Hybrid (minimum of two days in the office (119 Britannia Walk, London N1 7JE))
Salary: 49k per annum
Role Status: Full-time, 37 hours per week
Closing Date: 28 Jun 2026 - Applications will be reviewed as received and the role may close early
We are seeking a proactive and experienced Membership Engagement Manager to join CIHT on a 12-month maternity cover contract.
Leading a small, dedicated team, you will oversee membership operations and work collaboratively across the organisation to ensure our members receive excellent service and meaningful opportunities to engage.
This is a high-impact role where you will make a tangible difference over the next 12 months—strengthening member engagement and retention while contributing directly to CIHT’s ongoing digital and CRM transformation programme.
What you’ll be doing
- Leading engagement and retention initiatives and campaigns
- Improving the member journey and experience
- Supporting a strong regional and volunteer network
- Using CRM and data insight to improve performance
- Using data and CRM insight to drive decisions and improve performance
- Contributing to our digital and CRM transformation work
- Managing and supporting a small, collaborative team
About you
- Experience in membership, engagement or relationship management
- Strong CRM and data capability
- Experience leading and supporting teams and working with stakeholders
- Collaborative, organised and focused on delivery
Other requirements
• Willingness to travel within the UK with occasional overnight stays and occasional work outside standard office hours
• Commitment to and support of equality, diversity and inclusion and understanding of how this applies to delivery of own area of work
• Commitment to the aims, values and charitable objectives of CIHT
A great opportunity to make a visible difference to member experience and engagement over the next 12 months.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Manager to join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values.
£40,000.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
Service Leadership and Operational Management
- Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse.
Safeguarding, Risk and Safety Management
- Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused.
Staff Leadership and Performance Management
- Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes.
Quality Assurance, Partnerships and Service Development
- Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery.
Compliance and Professional Practice
- Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards.
About you:
Knowledge and Experience
- Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families.
Skills and Abilities
- Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services.
- Strong risk assessment, decision-making, and problem-solving skills, particularly in relation to safeguarding and high-risk cases.
About us
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.