Area Event Manager Jobs in Bermondsey, Greater London
We are looking for an experienced strategically minded, dynamic and proactive Initiatives Manager to join us here at the Royal College of Radiologists (RCR).
Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.
In this pivotal role as Workforce Initiatives Manager you will be responsible for the successful development and delivery of initiatives to support us in fulfilling our overarching goal of growing the UK workforce in our specialties of Clinical Radiology and Clinical Oncology, ensuring that quality and impact are at the heart of our plans.
With a focus on the strategic development side of the team you will cultivate information into initiatives such as the development of curricula or standards but also ongoing initiatives which will serve to increase routes into the workforce for both existing and emerging groups of doctors and allied health professionals. Leading and motivating a high-performing and dedicated team to do so.
What you’ll do:
- Manage the development and implementation of new versions of the postgraduate curricula for our specialities.
- Establish and implement necessary quality assurance mechanisms and initiative.
- Oversee the provision of support for ancillary workforce development initiatives.
- Undertake market research to evaluate the viability of proposed new workforce initiatives, targeting those with the greatest reach and impact.
- Lead, motivate performance manage and develop a team.
What you’ll need:
- Experience of curriculum development or experience of innovation in training programmes or teaching.
- Experience of programme/project management.
- Experience in developing funding bids/building cogent business cases.
- Knowledge and understanding of UK healthcare workforce strategy, including postgraduate medical education.
- Excellent manager of people, capable of inspiring.
- Analytical thinker, able to evaluate key issues and exercise sound judgement.
- Ability to prioritise own work and work of team to deliver agreed outcomes.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Initiatives Manager role , instructions on how to apply and the RCR please have a read of the candidate pack.
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Actively Interviewing
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Corporate Partnerships Account Manager
FTE £32000 - £35000, 25hrs pw PR, flexible and hybrid, plus opportunities for ongoing L&D and training for sector related qualifications
About Us
The Upper Room (TUR) works with a wide range of financially and socially disadvantaged groups including homeless people, people with long-term mental health conditions, asylum-seekers, refugees and ex-offenders – helping them to improve their lives and become productive members of society. Central to our offering is our UR4Meals service, providing free, home-cooked food to people who cannot afford to provide for themselves. We are also very proud of our UR4Driving programme, which supports people recently out of prison with free driving lessons in exchange for community volunteering. Gaining a driving licence greatly enhances their future employability prospects and helps break the cycle of re-offending. Additionally, our UR4Jobs project focusses on both client wellbeing and breaking down the many barriers to employment faced by disadvantaged people every day.
The role
Is an exciting new edition to the TUR team, created to capitalise on the fact that the number of businesses in our catchment area is 45000+, but we’re not trying to talk to all of them, just target a few – ideally by gaining referrals and recommendations. So the job is to proactively find those local businesses happy to talk to us, understand what they might be looking for by partnering with a charity, share our brilliant story along with the business case (which is strong) for them to get involved with us in some way. We have made an excellent start, we already have a small number of great corporate partners, and this job is about taking it all on to the next level. As you would expect the role is about creating contacts, networking, maximising the face-to-face time with prospective partners and where possible gaining referrals. And, ultimately this is all because, the bigger our portfolio of corporate partners all feeling great about their involvement with us, the more able we are to raise the funds we need to keep up with an ever-increasing demand for our services.
About You
You live within - or know well, West/Central London, you probably need a job with some working flexibility and want to have genuine belief in the product or service you’re talking about. You have a CV that demonstrates solid experience in a comparable role in a ‘business-to-business’ environment, a role - the success of which, is dependent on the levels of energy and proactivity you provide. This could be in another charity, CIC or other Non-Profit organisation. However, if you have a solid B2B background and want to explore a change of direction you are also very welcome to apply. You are comfortable and confident with working autonomously, you can articulate and ‘bring to life’ your story through your presentation skills. You also need great listening skills so you can build a picture of what each new corporate partner is looking to achieve by signing up to our cause. You have used Microsoft suite products before – including PowerPoint. A driving licence and use of a car is desirable as the role requires regular client visits, some of whom may not be accessible by public transport.
If this is you, please send you CV (max 2-3 pages please) and a covering letter (just a one-pager please) to our CEO telling us why you thin you are a fit for this role
Making sure nobody, socially or financially excluded in West London goes without help, supporting those in need, enabling those with potential
The client requests no contact from agencies or media sales.
Key Details
Salary: £57,600 per annum with generous benefits including 25 days annual holiday plus public holidays, enhanced pension contribution, private medical health insurance, life assurance and flexible/hybrid working.
Hours: 35 per week over 5 days.
Contract type: This is a full time, permanent role.
Location: Hybrid working with options for flexibility to work from home - the postholder will be expected to work from our central London office regularly, 2-3 days per week.
About the Role
Reporting to the Legal Director with day-to-day responsibility for scoping, developing and running Good Law Project’s legal cases and projects and for working with the team to build successful campaigns.
What we’re looking for
- Qualification as a solicitor or barrister in England and Wales (practising or not practising).
- Civil litigation experience with the ability to manage multiple projects at once.
- Interest in social change and how the law can be used to deliver it.
- Commitment to Good Law Project’s vision of what a better world looks like.
- Understanding of strategic litigation and/or using the law as a campaign tool.
- Experience of leading and managing junior members of staff.
What We Do
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Good Law Project is a not-for-profit campaign organisation which uses the law to hold power to account, protect the environment and ensure no one is left behind.
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We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan.
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Our close-knit team of staff work across three core areas: campaigning, legal and operations. We are nimble and reactive to external events which means Good Law Project suits people who thrive in a fast-paced, at times quite pressured environment. You must share our passion for upholding democracy, protecting the environment and ensuring no one is left behind. Our culture is one of openness and innovation which encourages all staff to pitch ideas and influence the organisation’s direction. We are brave, honest and decisive – those are Good Law Project’s values. We recognise the value of our employees, individually and collectively, and are committed to investing in their welfare and development.
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In August 2022 we established an independent SRA-regulated law firm in London, Good Law Practice, to support and develop our work.
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See our website for more information.
Further Information / How to Apply
To view the full job description, personal specification, interview stages, Good Law Project values, our structure chart and to apply for this role - click on "Apply via Website".
Contact
If you have any questions about this role, please click "Apply via Website" to view our contact details.
The client requests no contact from agencies or media sales.
Hours: Full-time, 35 hours per week (will consider part-time, 28-hours per week)
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Occasional travel to events such as staff days, community activities or conferences that are relevant to our corporate prospects/partners - estimated to be no more than once a month
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We’re looking for a New Partnerships Manager to join our Corporate Partnerships Team. If you’re experienced in winning and developing company relationships that are mutually beneficial, raising significant funds and successfully creating awareness in the corporate world for a charitable cause, then we would love to hear from you!
About the role
This role is ideal for those keen to further develop their skills and experience in managing and developing partnerships for a charity that has a long history in supporting the 10 million+ people in the UK who live with arthritis. You will be engaging with corporates to identify areas of mutual, long-term interest, working with our high calibre teams to create compelling proposals from a wide variety of cases for support. Your role will be essential to establishing new corporate partners and stewarding towards longer term support for our vision - a future free from arthritis.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Highly driven, resilient and robust, with ability to work under pressure and to tight deadlines.
Hunger to win big strategic partnerships. - Experience of building excellent relationships internally and externally, with demonstrable ability to win people’s support, bringing the cause to life and conveying the impact it has on people’s lives.
- Demonstrable success in delivering fundraised income or commercial value through major partnerships.
- Enthusiastic, creative, entrepreneurial and flexible, with a track record of thinking differently.
- A team player with a desire to contribute to organisational success, but also able to work on their own projects.
As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
You must be based, and hold the right to work, in the UK to apply for this position.
Application deadline and shortlisting
- We advise candidates to apply early as we reserve the right to close applications ahead of this date.
- Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Interview
Interview date to be confirmed and will take place either in our London Office or via Microsoft Teams.
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 130 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.
We are looking to recruit an Event Manager as part of the Events team, supporting the organisation and delivery of FIGO events – including the biennial FIGO World Congress, online and regional events, webinars and internal FIGO events – providing world-class programming and an excellent experience to our growing network of stakeholders.
(For further detail about this role, please review the attached Job Description and Person Specification).
We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds. We are an equal pay champion and we don't ask salary history.
Location: The role is based from FIGO House, Waterloo, London SE1 with 'blended / hybrid working' i.e. with combined office and remote working.
- To apply for this position, please send your CV and cover letter outlining your experience and interest in this opportunity via the Apply button. Please note that applications without a cover letter may not be considered.
- Closing Date for applications: 26th May 2024
- Interviews will take place w/c: 10th June 2024
PLEASE NOTE THAT THIS POSITION IS OPEN TO THOSE WHO HAVE THE RIGHT TO RESIDE AND WORK IN THE UK. WE WILL EXPECT RELEVANT PROOF OF SUCH IF ASKED FOR AN INTERVIEW (PLEASE DO NOT SEND THIS INFORMATION WITH YOUR APPLICATION, THANK YOU).
The client requests no contact from agencies or media sales.
Key Details
Salary: £49,500 per annum with generous benefits including 25 days annual holiday plus public holidays, enhanced pension contribution, private medical health insurance, life assurance and flexible/hybrid working.
Hours: 35 per week over 5 days.
Contract type: This is a full time, permanent role.
Location: Hybrid working with options for flexibility to work from home - the postholder will be expected to work from our central London office regularly, 2-3 days per week.
About the Role
Reporting to the Head of Campaigns, and working closely with your fellow Campaigns Managers and the wider campaigns team and legal teams, we are looking for someone to design, develop and run impactful and engaging legal campaigns at Good Law Project.
This is an ideal opportunity for an individual with a passion for the work of Good Law Project who wants to use their campaigning background to help increase our impact, our income and our supporter growth and engagement throughout our legal campaigns. We have ambitious goals and are looking for somebody who brings determination, and the ability to design and deliver legal campaigns in a dynamic and fast paced environment. The role will require enthusiasm, flexibility and the ability to think creatively and strategically.
We recognise that experience and skills can be gained in a variety of ways including through your lived experience, personal life and interests as well as professional career experience. We welcome applications which meet the person specification through any of these - including from candidates who have experience campaign marketing or communications, and across private and not-for-profit sectors.
What we’re looking for
- Experience of managing campaigns and contributing to the development of campaign strategies.
- The ability to apply political knowledge to develop effective campaign approaches and tactics.
- Experience of developing and implementing digital campaign strategies that have helped secure change and/or raised income.
- Experience of evaluating campaign performance and impact.
- The ability to work positively and collaboratively in a fast-paced, agile environment.
- Proven ability to lead project teams.
What We Do
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Good Law Project is a not-for-profit campaign organisation which uses the law to hold power to account, protect the environment and ensure no one is left behind.
-
We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan.
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Our close-knit team of staff work across three core areas: campaigning, legal and operations. We are nimble and reactive to external events which means Good Law Project suits people who thrive in a fast-paced, at times quite pressured environment. You must share our passion for upholding democracy, protecting the environment and ensuring no one is left behind. Our culture is one of openness and innovation which encourages all staff to pitch ideas and influence the organisation’s direction. We are brave, honest and decisive – those are Good Law Project’s values. We recognise the value of our employees, individually and collectively, and are committed to investing in their welfare and development.
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In August 2022 we established an independent SRA-regulated law firm in London, Good Law Practice, to support and develop our work.
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See our website for more information.
Further Information / How to Apply
To view the full job description, personal specification, interview stages, Good Law Project values, our structure chart and to apply for this role - click on "Apply via Website".
Contact
If you have any questions about this role, please click "Apply via Website" to view our contact details.
The client requests no contact from agencies or media sales.
Who we are
We are Gunnersbury Museum & Park Development Trust - a registered charity which manages west London’s Gunnersbury Park and 21 listed buildings and structures within it.
We welcome nearly a million people to Gunnersbury each year: some for a friendly game of footy or tennis, others for the wedding of their dreams or even a local community group going down memory lane in the museum.
Gunnersbury Park & Museum hosts a variety of events from outdoor music concerts, park events and exhibitions to weddings, corporate hire, filming and photo shoots.
We could also tell you about our local history museum winning NPO status, our 186 acres of Grade II* listed parkland which has been awarded Green Flag and London In Bloom Gold, our education and community programmes, or our brand-new sports facilities.
There’s so much to be excited about at Gunnersbury and a real opportunity to help shape its future by joining our team.
Role description
As Commercial Sales & Events Coordinator you’ll provide essential administrative and operational support to the weddings and event hire team. Dealing with initial enquiries and conducting show-rounds to putting together event packages and maintaining the booking system are all in a days work. In addition, you’ll be adept at liaising with clients and suppliers, setting up for events and delivering the best possible experience to guests on the day – always making sure we deliver a first-class service. Weddings, film shoots (we can certainly name drop a few people!), event and venue hires - you’ll deliver excellent customer service and administrative support. You’ll be helping to maximize Gunnersbury’s commercial potential and ensure a safe and welcoming environment for everyone. There is real variety to this role and an opportunity to work across all areas of the estate.
Benefits:
- Salary £26k - £29k / annum
- Full time, 37.5 hrs/week, working 5 days out of 7, some evenings and weekends
- 25 days holiday + bank holidays
- Private healthcare
- Pension scheme with 7% employer contribution
- Cycle to work scheme
- Season ticket loan
- Subsidised gym membership
- 20% Retail discount
To apply for the role of Commercial Sales & Events Coordinator please send your CV and a cover letter outlining how you meet the requirements of the role via the Visit Gunnersbury website.
Closing date: 23.59 on Monday 27th May 2024
Interviews: Monday 3rd June and Tuesday 4th June 2024
The client requests no contact from agencies or media sales.
About Us
Fundraising and Supporter Development (F&SD) provides a fundraising and alumni engagement function in support of King’s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare.
Our work also includes a partnership with the Maudsley Charity in support of children’s mental health initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust.
We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King’s College London’s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations.
We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King’s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world’s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world, we live in.
More on King’s College London
King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. Through its commitment to exceptional education, impactful research and genuine service to society, King’s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas:
· Educating the next generation of change-makers
· Challenging ideas and driving change through research
· Giving back to society through meaningful service
· Working with our local communities in London
· Fostering global citizens with an international perspective.
About the role:
We are looking for two exceptional Senior Philanthropy Managers – Health to join our Fundraising & Supporter Development (F&SD) team to significantly increase philanthropic income for health fundraising priorities across King’s College London (KCL). The roles will focus on major gifts (£100k - £3m gift level) to raise funds in support of the Faculty of Life and Medical Sciences (FoLSM) and the Faculty of Nursing, Midwifery and Palliative Care (NMPC).
There are two posts available (full time - 35 Hours per week) on Fixed Term Contracts until August/September 2025. We welcome applications from those seeking part-time and flexible working - minimum of 0.8FTE.
F&SD has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we’re very happy for colleagues to be in more frequently if they so wish.
Closing date: 28 May 2024.
To apply, please click “Apply Now”.
Digital Marketing Manager
We are seeking a talented, experienced and proactive individual to join the charity at this critical and exciting stage of growth and development, and to lead on the delivery of the new digital marketing strategy.
This is a fantastic opportunity to work in a small but hard-working marketing team at the national charity caring for the NHS, and to support the organisation with their digital marketing activity.
Position: Digital Marketing Manager
Location: Home based and flexible – able to work in Warwick and London offices occasionally, and at other locations nationally when required.
Salary: £40,000 - £45,000 per annum
Hours: Full Time (35 hours per week)
Contract: Permanent
Benefits: 25 days paid holiday (rising to 29 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns
Closing Date: Friday 31st May 23.59
Interview Date: W/C 10th June
About the Role
NHS Charities Together is at an exciting stage in its journey and about to embark on an ambitious new strategy. As the mission of the organisation evolves, the digital channels and digital marketing practices need to evolve with it, ensuring that digital opportunities and learnings across the entire organisation is maximised – to achieve the brand and fundraising objectives.
As the Digital Marketing Manager, your key responsibilities include:
· Delivery of the digital marketing strategy
· Website, Google Analytics and paid social management
· Championing digital knowledge and expertise across the organisation
· Agency management
· Supporting comms and wider teams with digital marketing activities.
About You
You will have experience of delivering digital marketing campaigns and activities in a communications, marketing or fundraising environment. You will be analytical, with a keen eye for detail with the ability to provide guidance and help for other teams across the organisation. With an excellent understanding of key digital marketing metrics, you be confident making data driven decisions.
You will also have experience of:
· Managing digital channels, including websites, analytics platforms, and social media accounts.
· Working with key digital marketing tools including GA4, Meta Business manager and others where relevant.
· Implementing SEO across digital channels.
· Monitoring and evaluating digital activity, with good analytical skills and ability to apply insights into practice.
· Digital audiences and using digital data to understand audiences.
· Managing external agencies and getting the most out of them.
About the Organisation
This is an exciting time to join the organisation as we begin to plan and deliver against our newly launched strategy, to achieve our vision of a future with a thriving NHS and the best possible healthcare for everyone, in which the finance team plays a vital role.
You will be asked to provide a copy of your CV and a supporting statement outlining how you meet the job description, person specification and any preference for a specific programme, via NFP People. The supporting statement should be no more than 2 sides of A4.
Please indicate which role you are applying for. If applying for both please submit a single CV but a separate personal statement for each outlining how your skills and experience meet the requirements of each role.
Other roles you may have experience of could include Digital Marketing, Marketing, Digital, Marketing and Communications, Digital Marketing and Communications, Digital Marketing Manager, Marketing Manager, Digital Manager, Marketing and Communications Manager, Digital Marketing and Communications Manager, Fundraising, Digital Fundraising, Campaigns.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you looking for an exciting opportunity and the chance to make a real and lasting difference for others? Join Kinship, Britain’s biggest charity supporting kinship carers.
Kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident to do that.
Kinship is the leading kinship care charity in England and Wales. We support, campaign and raise awareness of kinship care and the issues affecting kinship carers every day.
Kinship care begins in crisis. A child whose parents are unable to care for them, for whatever reason. It’s frightening, confusing and heart-breaking. Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. It’s life changing and challenging raising children who’ve been hurt or neglected, but kinship carers do it anyway because they put the children first.
About the role
We are looking for an experienced and committed Business Development Manager to join our growing charity. Responsible for winning new business and retaining existing contracts to achieve financial and growth targets, this is a pivotal role at Kinship. If you are self-motivated, have experience of producing high quality, successful bids, can think strategically, and love to work collaboratively across teams, we want to hear from you.
Key responsibilities include:
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Lead on all commissioning activity at Kinship directly with commissioners and through tendering activity.
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Lead and support the creation of high-quality bids including writing technical questions and method statements.
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Develop and maintain a thorough knowledge and understanding of Kinship, the external environment, and kinship carers and integrate this knowledge into business development activity and bid production.
Essential requirements include:
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Experience of successful bid production and bid management – from identification of opportunity through to submission. Track record in successful tendering for retention of contracts and new business.
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Excellent communication skills – both written and verbal. Able to articulate and translate complex ideas and service delivery models into compelling, structured, and high-quality written propositions.
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Ability to analyse large volumes of information to develop clear and compelling bids and proposals.
Key dates:
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Application deadline: 5pm on Thursday 30 May
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Interview date: Thursday 13 June (in-person, London)
Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
The Services Manager (Housing) will primarily focus on the managing New Horizon's Housing Advice service, delivered both from the day centre and remotely. You will work with the Head of Services to ensure the service responds holistically to young people with multiple needs or barriers. You should be experienced in the housing and homelessness sector, be a passionate advocate for young people. and have the ability to motivate a team to deliver high quality services in a fast-paced environment. You should be skilled in partnership management and able to collaborate to identify new housing solutions for young people.
For more information, please see our Job Application Pack below.
Salary: £37,024 - £41,600
Closing Date: 10am, 14/06/2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Free Gym Membership
- Breakfast/snacks
Reports to: Chief Commercial Officer
Based: Battersea Park
Salary: £40k to £45k
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week, Hybrid Working Pattern
DBS: Basic
Role Overview:
Reporting to the Chief Commercial Officer, the Customer Service Manager will be integral to the implementation, training, monitoring, and improvement of the new 5 Star Customer Service model being rolled out across all services within Enable – including but not limited to events, leisure facilities, an arts school, bereavement services, filming, health & wellbeing, parks and community development. The role will work closely with both Senior Management and operational staff to ensure that 5 Star Customer Service is at the heart of all interactions with our customers.
This role will suit someone who values exceptional customer service above all else with a personal history of working in it. Someone with exquisite attention to detail, and excellent interpersonal skills to work alongside a wide variety of services and staff. Someone who is excited by day-to-day variety and thrives in an ever-changing environment. Someone who enjoys bringing a vision to life and is tenacious with each step to get there. Ideally someone who has read Unreasonable Hospitality and was inspired.
Main Duties/Responsibilities:
- Conduct research and analyse customer feedback and data to identify areas for improvement
- Further develop and implement the 5-Star Customer Service strategy to improve customer interactions across multiple touchpoints and channels
- Design business-wide customer service processes, best practices, and KPIs to ensure consistent and exceptional service delivery across all Enable teams
- Develop and roll-out relevant training models
- Collaborate with all internal teams to align customer experience efforts with greater business goals and objectives
- Collaborate with marketing to improve digital customer service
- Monitor success and champion opportunities to consistently improve the brand experience
- Visit all services within Enable to assist with research, process implementation and relationship forming
The successful candidate will have:
- 5+ years of experience in customer service, experience or management, preferably in a hospitality or Not-For-Profit background
- Initiative and motivation to work autonomously and drive change within the business
- Excellent interpersonal and communication skills to interact with internal and external stakeholders
- Confidence and creativity to bring new ideas to the table
- A hunger for exceptional customer service, and the tenacity to create the change needed to achieve it
- Experience in motivating staff
- A flexible approach to working onsite in a variety of different environments
- Empathy, patience and approachability
- Ideally have read Unreasonable Hospitality!
This is an exciting opportunity to be a part of a company that positively impacts the community. If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Events Manager
Location: WWT London Wetland Centre, SW13 9WT
Contract: Permanent
Salary: £38,119 per annum
This is a full time role working 5 days out of 7 including weekends and bank holidays.
We are looking for an Events Manager to lead and grow our corporate and private events business at WWT London Wetland Centre. You will lead this department to be a successful, profitable operation, consistently delivering events at the highest standards for our clients.
You will maximise revenue through existing and new opportunities, building our reputation with a commercial focus. You will lead the events team and collaborate with others across London Wetland Centre and externally, in delivering the following:
- Corporate hire - meetings, networking events
- Corporate days – team building, work parties on reserve & grounds
- Private events - birthday parties, wakes, memorials
- Venue hire
- Networking events for like-minded organisations
- Partnership/marketing events
London Wetland Centre has a key role to realise our strategy and the new Events Manager will make an important contribution to our goals.
About You
To join as our Events Manager, you will bring:
- Extensive experience in creating new business and delivery in private events, corporate hire and functions
- Successful leadership qualities of leading high performing teams to deliver consistent, high-quality events for our clients
- Robust commercial acumen to ensure we are running a profitable events business at London Wetland Centre
- Experience of developing collaborative partnerships with clients where a mutually beneficial relationship can support the aims of the organisation
The ideal candidate will have a good understanding of planning and delivering private events, functions and corporate hire. They will have sound business acumen with a commercial mindset whilst maintaining a good eye for detail in the standards and service we deliver across the business.
We would welcome applications from the commercial events sector, hospitality, or the wider service industry.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from Care first
Closing Date: 21st May 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job Purpose
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To support the MYsocial manager by creating and facilitating an exciting calendar of online and live in-person events.
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To create fun and welcoming events for members who may be struggling at the moment, to encourage members to participate and gain confidence at events.
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Work with members in neighbourhoods to create local events they want.
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To help members to feel part of a community, and that every member of MYsocial is seen as someone with something valuable to contribute.
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To encourage members to engage with each other.
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To ensure that members have a positive experience of MYsocial membership
Submit the cover letter answering the 4 questions requested in the Job Description:
1)Why do you want to join us at MYsocial? And why now?
2)Tell us why you think it’s important for a service such as MYsocial to exist.
3)Tell us what skills and experience you could bring to MYsocial and this role in particular.
4)How would you ensure we provide events to reflect the diversity of our members and Lambeth?
The client requests no contact from agencies or media sales.
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a SENIOR NEW BUSINESS MANAGER – REGIONAL CORPORATES to join our team.
Please see below for more information on what just might be your future role.
About You
Are you experienced in new business supporter acquisition in national charities? Have you got 3 years experience winning new business for charities? Are you familiar with community fundraising and supporter engagement? Have you managed a team towards an ambitious target? If you have this and would love to help us become more visible in communities then please read on.
About the Role
You will lead 2 Business Development Managers directly to deliver a 6-figure team new business target across the country. You will also support the upskilling and support of our Area Fundraising Managers in their local new business endeavours. You will ensure a solid strategy, creative prospecting plan and pipeline management to achieve our agreed targets as well as have your own personal pipeline. You will also support the team in liaising with our national Corporate Partnership team, Marketing teams and more to ensure the team have everything they need to identify, prospect, win and report on new business.
About the Team
You are joining a passionate team part way through a 3-year strategy implementation that has seen the team forecast to almost double income within 2 years.
Part of the Commercial Directorate which has ambitious growth plans focussed on growing our supporter base.