Area fundraising manager jobs in City of london, england
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) Faith and Membership Lead within the Philanthropic Partnerships Team.
The Faith and Membership lead plays a key role in the delivery of strategy focusing on faith and membership based organisation partnerships and beyond to increase income through innovation, partnership growth/retention, better collaboration and integrated relationship management. This role has a heavy emphasis on making new connections and building new partnerships to compliment UNICEF’s work and increase impact for children.
The successful candidate will be skilled in developing strategies for transformational funding with tangible experience in successfully securing new, multi-year gifts and building meaningful partnerships across a diverse group of partners. They will need to be results focused with an ability to connect, communicate and build effective relationships at all levels.
Closing date: 9am, Tuesday 17th March 2026
First round interview date: Wednesday 1st April 2026
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.[CN1]
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
Please note we may amend this statement according to the diversity within your team - please discuss this with your resourcing manager if you think this applies to you.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.

Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The funding environment has shifted fast. Alexandra Rose needs to be sharper, more strategic and more commercially literate than the traditional charity model allows. This role exists to make that happen.
We are looking for a senior funding leader who is comfortable operating as a “department of one” within a small but ambitious organisation. Trusts and Foundations prospecting and bid writing will form a core part of the role, working closely with the CEO and senior team. Beyond that, you will build and steward high-value funder relationships, develop and secure corporate partnerships aligned with our values, test new income models, and help us adapt confidently to a fast-changing landscape.
This is a senior leadership position. You will work closely with the CEO and Head of Finance to shape organisational direction and build a resilient, full-cost-recovery funding model that protects quality, depth and long-term impact.
This is a remote role, with a requirement to regularly attend meetings and events (mainly London but on occasions project areas elsewhere in the UK).
Key Responsibilities
Strategic leadership
• Deliver the current funding strategy, which includes Trusts & Foundations grant funding, corporate donations, and testing new potential ways to generate income.
• Monitor sector trends, opportunities and risks, and reposition the charity as needed.
• Work closely with the CEO and Head of Finance to align income planning with organisational priorities and financial forecasting.
• Build simple, effective systems for pipeline development, forecasting and reporting.
Trusts & Foundations
• Lead the trusts and foundations portfolio, working closely with the CEO to secure multi-year, core and expansion funding, including directly leading on the writing of funding bids. This will be a core part of the role.
• Develop compelling, well-evidenced funding proposals rooted in our mission and impact.
• Build strong, long-term relationships with funders.
Corporate Donations & Partnerships
• Manage and grow existing corporate relationships, ensuring partnerships remain values-aligned, purposeful and mutually beneficial.
• Identify and develop new appropriate corporate donors and partners, informed by research into corporate giving, ESG and CSR trends.
• Shape and evolve a clear, credible and cost-effective corporate engagement offer that supports long-term organisational sustainability.
New income streams
• Scope, test and (if viable) deliver new earned-income models, such as corporate engagement models.
• Develop proof-of-concept approaches and evaluate their feasibility.
• Support the organisation to diversify and strengthen its income base.
Collaboration & leadership culture
• Serve as a key member of the Senior Management Team, contributing to organisation-wide strategy and decision-making.
• Build a transparent, mature, collaborative culture around income generation.
• Ensure the wider team understands funding opportunities, constraints and strategic choices.
Why join us?
• This is a chance to have real impact in an organisation that works practically and strategically to remove the barriers of affordability and accessibility to good food, with a focus on fruit and veg.
• A senior leadership role with real influence over the charity’s direction and sustainability.
• The chance to build and shape a future-facing income strategy in a charity committed to genuine systemic change.
• Remote working and genuine flexibility.
• Work that directly contributes to a fairer, healthier and more dignified food system.
We recognise that candidates may choose to use AI tools to support aspects of their application, such as grammar, formatting, or drafting. We understand that using AI tools in this way can help you express your strengths more clearly. However, your final submission must be a genuine, accurate reflection of your own skills, experience, and understanding of the role.
Please note that applications without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Are you a highly organised project leader with a track record of developing rigorous and impactful processes? Do you want to lead the delivery of the nationally-recognised accreditation transforming mental health in higher education? This could be the role for you.
We’re looking for a methodical and strategic Programme Manager (Award) to manage the end-to-end delivery of University Mental Health Charter (UMHC) Award and act as key spokesperson for the programme.
You’ll play a vital role in ensuring that the Award upholds its standards and values, and continues to develop and scale, supporting positive change for staff and students at universities across the UK.
About the role
- Lead the delivery of the nationally-recognised accreditation for mental health in higher education: the University Mental Health Charter Award.
- The UMHC Award recognises universities that promote the mental health and wellbeing of their university communities and supports them to continually improve.
- You will own the end-to-end management of a complex, high-profile and impactful programme, balancing administrative excellence and strategic development.
Key responsibilities
- Drive the Award lifecycle, from onboarding universities, coordinating our network of assessors and managing the Award panel.
- Scale and continually improve the Award process, ensuring it remains rigorous, impactful and values-led.
- Act as key spokesperson and point of contact for universities and other stakeholders.
- Responsible for budget, risk and line management.
What we’re looking for
- Proven track record of managing complex projects.
- Experience developing, maintaining and improving robust systems and processes.
- A rigorous approach to accuracy and quality control.
- Comfortable holding difficult conversations with stakeholders at all levels.
- A commitment to co-production, equality, anti-racism and an interest in mental health.
Find out more about the essential criteria for this role by downloading our Recruitment Pack from the documents section.
What you will gain
- The chance to contribute to a high-impact national programme supporting better mental health for university communities across the UK.
- Experience in a varied role with opportunities to learn and develop.
- A supportive and collaborative workplace culture that values wellbeing.
- Flexibility in how and where you work.
How to apply
If this sounds like a good fit, we’d love to hear from you!
- Click “Redirect to recruiter”, then scroll to the 'Vacancies and volunteering' section of our 'Join our team' page to access the job listing.
- Download the recruitment pack in the document section at the bottom of this page, where you’ll find more information about the role including responsibilities and person specifications.
- Download and complete our application form - instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all.
- Please refrain from including any identifying details in your application answers.
- Upload your completed application form as a word document.
- Please note that once you start your application on our portal, you will have 24 hours to upload your completed form. Before clicking 'Apply' and beginning the application process, make sure your form is fully completed and ready to upload.
- Complete the Equality Monitoring Form.
Student Minds is committed to building an inclusive team and welcomes applications from people of all backgrounds and walks of life.
AMMF is the UK’s only charity solely dedicated to raising awareness of and funding research into cholangiocarcinoma (bile duct cancer). The charity works closely throughout the UK with clinicians, healthcare professionals, researchers, policy makers, patients and their carers, as well as actively collaborating across Europe and globally.
The role of the Fundraising Support and Admin Officer is to deliver high quality, responsive fundraising support across all areas of fundraising, and to drive forward AMMF’s fundraising activities, strategy and relationship development with supporters and funding partners, including the development and use of social media, and Microsoft Office, to achieve this.
It is expected the Fundraising Support and Admin Officer will develop an understanding of AMMF’s aims and objectives and its policies and procedures.
Tasks and Responsibilities:
- Successfully co-ordinate and manage all fundraising activities – which include individual giving, digital fundraising, events, In Memory, legacy giving and online shop sales.
- Support all aspects of contact with AMMF’s supporters and fundraisers, via social media platforms, the discussion groups and forums, email, including e-shots, mail and telephone.
- Manage and maintain the fundraisers’ events diary.
- Develop, maintain and manage a comprehensive database of supporters and fundraisers using a CRM system.
- Manage and record all information relating to fundraisers’ activities, results and income, including recording Gift Aid.
- Record, reconcile and provide accurate financial information to the CEO and trustees as required.
- Identify and progress fundraising opportunities to generate sustainable income.
- Support the Head of Events and Campaigns with the delivery of fundraising campaigns, ensuring they are cost effective and maximise income.
- Support the development of a fundraising and communication strategy.
- Manage all aspects of the charity’s online shop.
- Attend external AMMF networking, partner and fundraising events when required.
- Attend the annual AMMF conference and fulfil duties as required.
- Produce ad hoc reports to support senior management team as and when required.
- Carry out projects and/or any ad hoc tasks as required by the CEO and Head of Events and Campaigns.
General:
- Effectively communicate internally and externally, providing a professional and courteous service at all times.
- Support team members, fundraisers, supporters and volunteers to be as effective as possible in their work for AMMF.
- To be prepared to work flexibly, when required, to best meet the needs of the charity.
- To participate in team meetings, training courses, events, and e-learning where required/appropriate.
- Ensure that all administration associated with this role is delivered promptly, with particular focus on database management and communication with fundraisers and supporters.
- Ensure all activities and actions comply with the General Data Protection Regulation (GDPR) and relevant charity Codes of Practice.
Person Specification:
Essential criteria
- Previous experience and understanding of working within the charity sector and, in particular, of fundraising using a range of techniques including social media, and knowledge of fundraising platforms such as Justgiving, Enthuse, Benevity, Charities Trust, Much Loved, CAF.
- Competent with Microsoft Office, in particular Word, Excel and PowerPoint, and with emailing services such as Mailchimp, virtual meeting platforms Teams and Zoom, and social media platforms, Facebook, X, LinkedIn, Instagram, Bluesky, and Hootsuite.
- Excellent organisational and time management skills.
- To be sensitive to the areas of work AMMF is involved in.
- Ability to motivate and enthuse colleagues, fundraisers and supporters.
- Willing and able to work outside usual office hours to support external events where, when and if required.
- Current driving license and access to /use of a vehicle (useful not essential).
- To possess or achieve a satisfactory Disclosure and Barring Service (DBS) check.
Benefits:
Annual leave: 31 days including Bank Holidays
Pension
On-site parking
Please note this is a full-time, office-based position (37.5 hours per week). Applications for a four day week will be considered (Monday, Tuesday, Thursday and Friday), with salary offered on a pro rata basis.
The client requests no contact from agencies or media sales.
As our Individual Giving Officer, you will join an energetic team and play a pivotal role in leading the marketing, delivery, development, and stewardship of NHYC's Individual Giving programme. This includes managing direct marketing acquisition and retention campaigns, developing new propositions, and expanding our reach to new audiences.
You will be responsible for managing existing activity, marketing channels and audiences, and at the same time identifying and developing exciting propositions targeted at new and existing audiences. Through your effective onboarding, retention, and engagement plans, you will ensure that our donors maximise their fundraising potential and have a great experience supporting NHYC. We have a very data-led individual giving program and as part of your role you will support with the data management that underpins not only individual giving, but our wider fundraising infrastructure.
Within this role you will get lots of autonomy, the opportunity to learn, develop and progress, and raise much-needed funds for our work supporting young people experiencing homelessness. Working from our bustling day centre, you'll be at the heart of our operations, staying connected to the profound impact of our organisation firsthand.
This closeness to our frontline services ensures that you'll witness the tangible difference your fundraising efforts make in the lives of young people every day, making New Horizon Youth Centre an energising place to fundraise.
If you're seeking not just a job but a deeply fulfilling experience where your work directly transforms lives, where you'll forge lasting connections with funders, colleagues, and the young people we support, then New Horizon Youth Centre is for you. Join us in making a difference and shape a brighter future for the young people experiencing homelessness in London.
Key details:
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Salary: £31,200.00 - £34,736.00
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Application deadline: 9am, Thursday 2nd April 2026
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How to apply: complete our application form, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our focus is on creating libraries of tomorrow with children and young people today.
We want all children and young people to feel at home at the library, to be understood, empowered and inspired. Our collaborative network is made up of member, partners and supporters. We believe in the need for safe spaces and real-life connections to support the demands of modern life. Together, we’re creating change, and you can be a part of it.
This is a pivotal moment of growth and development for Libraries Rising as a young charity. We’re seeking a passionate, skilled manager to join our team. We’re looking for someone to bring the energy and expertise to help us develop and grow over the next 12 months.
We’re looking for:
An experienced project manager who enjoys a flexible and iterative approach.
A proactive leader who is energised by variety, and able to work effectively across diverse topics and themes.
A values led bid writer who has experience of co-creating successful grant funding bids.
A creative thinker who enjoys a productive and responsive environment.
An enthusiastic collaborator who will build strong relationships with our team, members and partners.
We’re looking for someone who lives our values - progressive, collaborative, kind, aspirational and inclusive.
What’s important to us needs to be important to you too. We want to focus on impact, to work openly, to collaborate with and learn from others, to take the time to care for ourselves and each other, and to have fun together. We want to build an environmentally sustainable charity, and we want to be celebrated as an inclusion changemaker in the sector.
About the work
We are an Arts Council England Investment Principles Support Organisation. Our members are leaders in children and young people’s public libraries and schools library services (SLS).
The Development and Delivery Manager (Projects) is a new role for the charity. You will work with a small and growing team, who are passionate about our mission and vision. You will also work with our members (leaders of children’s public library and School Library Service leaders) and sector partners.
We are in the final stages of creating our strategy for the future. You’ll be supporting us with organisational and sector development across all pillars, with a particular focus on our Thriving Charity goals.
Job purpose
To lead and deliver a range priority projects and funding bids for the charity.
The purpose of the role includes:
- To scope and deliver a range of projects to support both organisational and sector developments.
- To convene members and young people to participate in events and workshops, ensuring projects and developments are co-created with stakeholders.
- To compile reviews, reports and options appraisals to aid effective decision making.
- To lead the development and submission of grant and trust funding opportunities.
- To support the shaping, and delivery, of a funding plan to enable delivery of our new charity strategy.
- To ensure creative and flexible use of resources.
What you’ll bring to the role
- Strong project management skills, with experience delivering complex, multi-stakeholder work.
- Track record of delivering to achieve strategic goals and outcomes.
- Strong organisational skills, with the ability to prioritise, plan and manage risk.
- Ability to negotiate and influence.
- Experience of identifying funding opportunities and successfully bidding for grant funding.
- Able to work on own initiative and collaborate within a team.
- Strong interpersonal and communication skills.
- Excellent listening skills with the ability to take diverse opinions into account.
- Digitally literate and technologically curious, with experience of Microsoft Office and project software.
- Experience managing and monitoring budgets.
- Experience of facilitating events and workshops.
- Committed to engaging and co-creating with children, young people and families.
- Understanding of the role of libraries within communities.
- Experience of managing partnerships, subcontractors or commissioned work.
- Awareness of GDPR implications and requirements.
Personal qualities
- Empathetic, able to understand a variety of viewpoints that are different to their own.
- Calm under pressure and able to manage multiple priorities while maintaining quality.
- Confident in building relationships and constructively challenging where needed.
- Thrives when working collaboratively and taking responsibility for delivery.
- Trusts others and inspires trust.
- Ambitious for our charity, the library sector and for children and young people.
- Strategic thinker who can also absorb and analyse detailed information.
- Entrepreneurial, with the ability to spot opportunities and develop them.
- Asks for feedback and is able to accept and act on it to improve their own performance.
- Understanding of inclusion and its importance within a diverse society.
- Commitment to own continued professional development.
Our application process is open to everyone and anyone with the experience we’re looking for. We have a diverse board of trustees, but we know our staff team is not as diverse as we need for the future, as we grow. We particularly welcome applications from people from racialised communities, men, trans or non-binary individuals, and those with hidden or visible disabilities.
Employee benefits include:
25 days annual leave (pro rata) plus Bank Holidays
5% employer pension contribution
Employee Assist Programme – including 24/7 counselling, health support and legal helpline.
A range of discounts on retail, entertainment, travel and wellbeing.
If you have any questions about the role, or want to chat Tabitha, Chief Executive before applying, please get in touch.
All applicants must have an existing Right to Work in the UK. Please also note that appointment will be made subject to collection of two references and a satisfactory DBS check or evidence of a current DBS certificate.
Please submit your CV and a covering letter OR answer the questions by clicking on Apply Now.
If you would prefer to submit a video (up to five minutes), outlining your experience and what you’ll bring to the role please get in touch.
• Applications close: Wednesday 8th April (9am)
• Interviews: Tuesday 21st April (online)
• Start date: as soon as possible, to be agreed with the successful candidate
Creating libraries of tomorrow with children and young people today
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
One of London’s historic “Magnificent Seven” cemeteries, the Cemetery Park is now a Local Nature Reserve and a vital green space in the heart of the East End — where biodiversity, heritage and community come together.
Founded in 1990, the Friends are an award-winning charity dedicated to protecting and caring for this unique site. Now, we are looking for a values-driven, collaborative leader to help strengthen our organisation for the future.
About the role
This is a senior leadership position within a collaborative charity structure. You will:
– Work closely with the Board of Trustees on strategy and governance
– Lead on finance, fundraising and organisational sustainability
– Support and develop staff and volunteers
– Represent the charity externally
– Work in close partnership with our longstanding Cemetery Park Manager
Importantly, this is not a corporate CEO role. It is an opportunity to lead within a community-rooted, place-based charity where humility, partnership and emotional intelligence matter as much as strategy.
We’re looking for someone who:
- Has senior experience in a charity or values-led organisation
- Understands governance and financial sustainability
- Can build trust with staff, volunteers and stakeholders
- Is excited by heritage, conservation and community
As a small charity, this role balances strategic thinking with hands-on involvement.
The client requests no contact from agencies or media sales.
Network and Learning Manager – Age-friendly Communities
· Permanent
· Salary £48,756 per annum (pro-rata salary £39,004)
· Part-time, 4 days a week (0.8 FTE)
· Flexible working options will be supported
· Central London Office and Hybrid working
We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.
About the role
The UK Network of Age-friendly Communities has grown significantly over the past five years. Part of a global movement of Age-friendly Cities and Communities, affiliated to the World Health Organisation, our goal is to support this growing network, ensuring it remains a positive and thriving community of practice, and a place for good ideas to spread fast.
With line management responsibility for a Learning Officer, the postholder will plan and implement a programme of activity to inspire, connect, and support network members using a range of engaging and creative methods including:
· Identifying, documenting, and sharing the work of Network members
· Developing or commissioning online and offline resources such as training, webinars, toolkits, etc
· Facilitating connections, information flow and exchange between members
· Providing direct guidance and support to new and existing members to make progress.
This is a hands-on role involving scoping, commissioning, managing and delivering training, events, resources, and other learning activities for the UK Network as well as building and managing relationships with the growing number local authorities and voluntary sector organisations across the UK who are members of the UK network.
About you
The successful candidate will be experienced in and passionate about building networks and communities of practice in which people can learn and feel connected to others working towards the same goals. You’ll be highly organised. able to create and effectively project manage a wide range of events and workshops, alongside other content to support learning.
Flexible and collaborative, you are able to build effective relationships with a wide range of people. Someone who can enjoy being part of a team which is supporting a growing, and highly regarded network on an issue of national and global importance.
An understanding of the local policy context around ageing and older people is desirable, but not essential. However, an understanding of how change happens ‘on the ground’, and how learning and networks can support this is key.
You will also be passionate about equity and tackling the inequalities that prevent people from having a great later life.
About us
The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network
Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.
The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.
We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.
We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.
We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.
To Apply
To apply please follow the link to our online application portal and complete an application form and Equality and Diversity Monitoring form.
Please address in your supporting statement how you meet the person specification (found in the Job Description) for the role as fully as possible to demonstrate why you should be shortlisted for interview for this post.
Failure to do so will result in your application being automatically rejected.
We understand the benefits of using AI in the workplace and the support that generative AI can offer. However, we would encourage you to write your supporting statement and complete your application without the use of AI and if you do use AI to avoid copy and pasting and to consider the value it will add. We encourage you to showcase your experience, skills and knowledge using your own unique voice.
The closing date for this role is 9am 16th March 2026, with in- person interviews to take place 25th/26th March.
The client requests no contact from agencies or media sales.
Location: MSSC, National Support Centre (NSC), 200B Lambeth Road, London, SE1 7JY (Hybrid Working)
Contract: Full time, permanent
Salary: £40,000 to £42,000 gross er annum, depending on experience
Closing Date: Monday 6 April 2026
Assessment Day: Monday 13 April 2026 at NSC
Are you looking for a new opportunity supporting volunteers to give their best?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.
The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.
About the role
The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.
Responsibilities
- To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows
- To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems
- To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent support to volunteers
- To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers
- To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner
- To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary
- To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks
- To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards
- To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.
Requirements
- Experience of leading the development and maintenance of digital volunteer management/ communication systems
- Experience of creating and maintaining complex automated workflows
- Experience of overseeing the administrative functions of a CRM system
- Experience of implementing, managing reviewing and refining administrative processes
- Experience of delivering a first-class service to clients or customers
- Experience developing processes which are targeted at both internal and external audiences
- Experience of managing or supervising a large team
- Experience of leading projects manging change with various stakeholders
Desirable
- Experience of managing or supervising a team based remotely
- Experience of using Microsoft Forms and Power Automate or similar systems
- Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
- A strong understanding of the voluntary and community sector, ideally within the youth sector
- Experience of working with volunteers and the knowledge of how to ensure they are supported
- Experience of empowering a team to deliver a first-class customer service
- Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication
For further information, please download the . If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum, increasing with length of service
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Access to the Marine Society Digital Library
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Portfolio Manager, Funding Department
6 - 9 Months Fixed Term Contract
£45,905 - £48,848 pa
City of London E1 8QS and we are a hybrid working organisation
Please note this is a hybrid role based on the successful candidate working at least two days a week in our London office. Remote contracts would not be considered for this role.
Purpose of Role
The Portfolio Manager will play a key role in the success of the team responsible for Comic Relief’s funding programme focused on tackling the effects of poverty. This role is focused on forced migration (in a team that also works in areas such as food insecurity, homelessness in the UK, and maternal and child health internationally),
The Portfolio Manager will hold direct responsibility for new Comic Relief grant making and ongoing grant management both in the UK and internationally, ensuring excellent grant making practice.
The Portfolio Manager will collaborate with other teams in the funding department and across the wider organisation to support Comic Relief’s overall objectives, including income generation.
Key responsibilities:
Grant making and ongoing grant management
· Manage new grant making, including working with colleagues to design funding opportunities, assessing funded partners, designing appropriate ongoing support mechanisms, and working with learning colleagues in the Funding Team on appropriate data collection
· Manage assigned funding portfolios and relationships with funded partners, ensuring that the portfolio is managed in a timely and responsive way, using Comic Relief’s (CR’s) systems and processes.
· Coordinate with other colleagues across the different teams in the funding department to ensure effective and efficient ways of working, and fruitful collaboration and learning across different funded issues and areas.
· Manage all ongoing requirements, such as narrative, financial and risk reporting, collaborating across the funding team and wider Comic Relief as appropriate.
· Work with the Assurance and Finance teams to ensure ongoing compliance across the portfolio with legal requirements, our grant conditions, reporting requirements and best practice.
· Collaborate with Partnerships colleagues to manage donor reporting and other information needs for external and internal use, such as information about our funded work and our partners.
Cross organisation and sector collaboration
· Support resource mobilisation partnerships through collaborative and supportive working with Comic Relief’s communications, fundraising and partnership teams.
· Work with the Partnerships Team to support strong relationships with existing and potential co-funding partners, including corporates and/or trusts, foundations and institutions, and support proposal development, reporting and other requirements.
· Work collaboratively across CR to support storytelling around CR’s impact.
· Develop a good understanding of areas of social change within assigned funding portfolios and areas of new grant making to be able to represent Comic Relief’s funding and priorities to internal and external stakeholders
· Contribute to internal communications regarding the work of the team and the wider Funding Team.
· Represent Comic Relief to strategic partners and co-funders, in relevant networks, and at external events.
General
· Manage the work of consultants and other contractors as required.
· Communicate in an open, honest and transparent way with funding applicants, funded partners and funding partners.
· Ensure that, when applicable, people with lived or learned experience are actively engaged with our work, contributing to the design and decision-making process of our funding portfolios.
Note: Some UK and/or international travel may be required for this role.
Person specification
Essential criteria
· Significant understanding/experience of the systems and structures that perpetuate social injustice and keep people trapped in poverty, including the best approaches to address them
· Experience and knowledge of grant making and programme design, including developing, implementing and evaluating programmes, and managing grants within a donor and / or implementing organisation.
· Experience of managing restricted donor funding and supporting ongoing donor management (e.g. government funding and/or funding from other institutions, trusts foundations or corporate entities)
· Personal and effective relationship builder with high emotional intelligence to nurture trust and respect in all relationships.
· Motivation, flexibility and resilience to navigate unforeseen challenges and collaborate effectively.
· Analytical thinker with the ability to see the bigger picture and make appropriate and effective decisions.
· An understanding or lived experience of social injustice, and proven track record of working in alignment with Comic Relief’s commitment to social justice, anti-racism, diversity, inclusion and equity
Desirable criteria
· Experience with or knowledge of decolonising philanthropy and the wider funding sector
· Understanding of, and commitment to, the use of storytelling to engage the public in programmatic work
· Experience of budget management
Perks and benefits:
· Flexible working hours
· Work from home option
· Life Insurance
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Salary sacrifice
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Comic Relief reserves the right to close the role early if a large number of applications are received.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident Employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.
We ask that candidates that wish to be considered for this scheme email us via our website to discuss further. Please do not email CV's/cover letters.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Head of Communications & Individual Giving
Location: Hybrid, minimum 40% in office in Welwyn Garden City
Principal responsibilities and duties
Budget Management
- With the Head of Comms & Individual Giving, set annual budgets and programmes of activity, actively monitoring performance against these and adapting approach as necessary
- Plan, monitor and control expenditure as appropriate and manage income against set budget, KPIs; providing regular revised projections and narrative for the Senior Leadership Team and trustees as required
- Analyse individual giving performance, reporting as required and using the results to improve practice, including evaluation of cost effectiveness and sustainability
Communicating and building relationships
- Cultivate and steward meaningful relationships with individual donors to maintain their engagement and support and ensure a stable and growing donor base
- Create compelling fundraising materials and appeals targeted at individual donors
- Provide excellent donor stewardship through timely acknowledgement of gifts, personalised communication and recognition efforts.
- Develop and deliver a plan of regular communications for recurring givers and high-value donors
- Represent the charity at Willow or third-party events, to promote fundraising products and talk to potential supporters about ways they can get involved
- Manage relationships with suppliers, agencies and partners
Programme Development
- Conduct regular reviews of income streams and put recommendations into action
- Work with other members of the fundraising team to develop a successful stewardship programme across all supporter types
- Develop and execute strategies to solicit and secure donations from individual donors across various online and offline channels
- Promote and manage our in-memory products, enabling donors to remember their loved ones whilst supporting Willow
- Develop a regular giving programme, executing strategies to acquire, retain, and upgrade individual donors
- Grow our legacy programme and increase the number of people leaving a gift to Willow
- Develop our digital fundraising programme, bringing more supporters online
Data management
- Utilise the charity database (RE NXT) to track donor interactions, manage gift processing and generate reports for analysis and decision making
- Work with the Finance Team, Data & Insight Officer and Supporter Care Officer to ensure accurate data recording
- Use data to identify areas of prospective growth and build plans to deliver these
- Adopt a data-led fundraising approach, segmenting data and using supporter journeys to maintain engagement and speak to people about the right products for them
- Monitor donor attrition and implement measures to mitigate disengagement
Additional
- Build excellent working relationships with colleagues across the organisation, creating processes that support efficiencies and collaborative working
- Work with office volunteers to ensure administrative or support tasks are completed in a timely manner
- Keep up to date on developments and trends in fundraising and the charitable sector, and apply these learnings to improve our offering
- Keep up to date and comply with fundraising, GDPR and other relevant legislation,codes of practice and good standards
- Willingness to work flexibly with occasional work outside of core hours
- Undertake any other tasks as required in the interest of the charity
Person Specification
Experience
- Experience working in individual giving fundraising with an excellent working knowledge of donor recruitment, retention and development
- Experience of designing supporter journeys that engage, retain, and inspire donors
- Experience of preparing and managing annual plans and budgets
- Proven project management experience, including design, print and mailing processes
- Experience of working with a CRM system (we use RE NXT) and digital fundraising tools
- Experienced in using data and insight to inform decisions and optimise activity
Knowledge
- Knowledge of fundraising laws and regulations in relation to data protection and compliance
- Knowledge of the Fundraising Regulator and Institute of Fundraising Code of Practice
Skills
- Proven ability to write engaging copy and compelling fundraising asks for different audiences across varied communication channels
- Effective organisational skills and ability to manage time and prioritise work
- Ability to work quickly and accurately under pressure
- Analytical and able to adopt a data-led fundraising approach
- Excellent IT skills including use of a CRM database for both maintenance and interrogation purposes, including data segmentation and reporting
Personal qualities
- A pro-active, self-starter who is comfortable working alone but can also be a team player
- Motivated and target driven
- Personable with excellent ability to engage with supporters and stakeholders with diplomacy, discretion, tact and persuasiveness
- Ability to have a hands-on approach, adapting as necessary to carry out tasks
General
- Hybrid working, with a minimum of two days per week in the office in Welwyn Garden City
- 25 days annual leave, increasing with service, plus bank holidays and discretionary Christmas leave
- Holiday purchase scheme
- Stakeholder pension with matching contributions up to 5%
- Occupational sick pay
- Life Assurance cover of 3 x salary
- Flexible working patterns where appropriate for the role
- Employee Assistance Programme
- Access to financial advice and employee discounts
To create precious memories and experiences for young adults with life threatening illness and those close to them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Flexible: remote, hybrid or office-based (Horsforth, Leeds)
At the Bone Cancer Research Trust, we exist because families refused to accept a world where primary bone cancer had no hope, no answers and almost no research. Today, we’re the UK’s leading bone cancer charity and every supporter you engage helps push vital research forward and provides comfort to families who need us.
About the role
As Relationship Manager, you’ll build genuine, lasting connections with our Special Funds - our named funds created in honour or memory of someone affected by primary bone cancer, community supporters and local businesses. Your relationship-led approach will help create the family feel connections we’re known for, inspiring long-term support and raising vital income for people affected by primary bone cancer
You will:
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Grow and manage Special Funds, our named funds created in honour or memory of someone affected by primary bone cancer.
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Build strong, meaningful relationships with all our supporters, ensuring every person feels valued and connected.
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Secure and steward regional corporate partnerships
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Meet a regional income target of approx. £300,000
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Represent BCRT in your region, strengthening awareness and community connections at meetings and events.
About you:
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A natural relationship builder with 3+ years’ fundraising experience and a genuine passion for supporter care.
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Compassionate and professional, especially when working with families personally affected by primary bone cancer.
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Organised, proactive and confident working independently, able to balance a varied workload.
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A clear and engaging communicator, bringing warmth and positivity to every interaction.
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Able to travel across the region (car required).
Why you’ll love working with us
You’ll join a small team that works collaboratively and keeps our community at the centre of everything we do. We’re supportive, friendly and you’ll have the flexibility to manage your work while seeing the direct impact of the relationships you build.
What we offer
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Flexible approach to working hours
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30 days annual leave per calendar year (Pro-rata for part time staff) plus bank holidays
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Private Health Insurance (following successful probation)
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6% employer pension contributions
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Life Assurance of 4x annual salary
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.
We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, we design and deliver programmes that inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace. We provide them with independent careers guidance, high aspirations and strong employability skills.
The Opportunity
Are you passionate and enthusiastic about advancing social mobility and ensuring all young people have access to the opportunities and inspiration they need to achieve their full potential? If so, this role is for you.
We are seeking a Senior Business Development and Partnerships Manager to join us in a pivotal role in our Business Development Team. This is a new role for our charity that will make a significant contribution to delivery of our high quality services to children and young people, providing them with opportunities and inspiration to enable them to create a positive future for themselves and open doors to their success.
If you are self-motivated, enthusiastic and confident, with experience and a proven track record in successfully securing, managing and developing long term, five figure levels and above partnerships from initial prospect research through to contracting and ongoing management, then this role is for you. Working alongside our Director of Business Development and Partnerships, you will pro-actively manage business development activity, steward partnerships and raise funds for Inspire from a range of sources including corporate partnerships, community fundraising, trusts and foundations.
Key responsibilities of the role include:
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Identifying and securing new business development opportunities in the corporate, trust and foundations sectors that align with our mission and objectives.
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Developing and maintaining a pipeline of prospects for new business opportunities, targeting five-figure level and above partnerships to deliver high-value, long-term partnerships and achieve financial targets and KPIs.
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Supporting creation and submission of funding applications to corporates, statutory bodies, trusts and foundations.
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Management and growth of Inspire's entry to mid-level corporate partnerships.
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Collaborate with colleagues to scale up existing, funded programmes and develop creative, dynamic and winning proposals.
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Supporting marketing and communications to promote Inspire and its programmes including development of marketing and social media materials.
Benefits
29 days annual leave plus 8 bank holidays
3 volunteering days per year
Family friendly policies
Hybrid working arrangements.
If you have the skills and desire to join our team, please see our job description for further details.
Inspire is committed to safeguarding and promoting the welfare of children and young people.The successful candidate will be required to apply for an Enhanced Disclosure via the Disclosure and Barring Service.
Application process
If you wish to apply for this role please provide your CV, a covering letter to demonstrate your skills and experience, and your answers to the following questions. Please keep your answers to a maximum of 250 words each:
1. Strategic Partnerships:
Describe a partnership you identified and secured that had a significant impact on your organisation’s growth. What was your strategy for engaging the partner and what measurable outcomes were achieved?
2. Pipeline Strategy & Prioritisation:
Highlight your experience in building a high performing pipeline that drives measurable income, how do you identify, evaluate, and prioritise new opportunities, markets, or partners? Please explain your decision making process — including the frameworks, criteria, and tools you use to qualify leads, assess commercial potential, and determine where to focus your efforts.
Use of AI
We use anonymised recruitment methods for shortlisting and do not use AI when reviewing applications or making hiring decisions. We understand some people may use AI when creating their application, however we value authenticity. Please ensure your application is an accurate, honest reflection of your own experience and skills - we want to get to know you during our recruitment process.
Closing date
While this application process has a closing date, we will review applications as we receive them and invite shortlisted applicants to interview on a rolling basis. We would therefore encourage you to submit your application as soon as you are able.
Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applications.
The client requests no contact from agencies or media sales.
Job Title: Community Fundraising Executive
Full Job Description: Full details for this role, including a full job description and Benefits summary can be found on our Organisations website.
Location: Derbyshire
Hours: 37.5
We’re seeking an experienced Charity Fundraiser who will play a pivotal role in raising lifesaving funds and spreading awareness of the vital work our charity does.
What We Offer:
- Enhanced annual leave, with even more added as your service grows
- Additional annual leave purchase options
- Enhanced sick pay
- Life assurance
- Blue Light Card eligibility and access to generous discount schemes
- A supportive, purpose-driven team
- Access to our comprehensive Employee Assistance Programme
- As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks. Want to find out more? visit our website www.theairambulanceservice.org.uk.
What You’ll Be Doing:
The Community Fundraising Executive works closely with the National Community Fundraising Manager to deliver short and mid-term strategic plans and priorities for the function. The role is responsible for growing community awareness of the charity and driving fundraising activity across the region to meet income targets by proactively seeking out creating new opportunities and relationships. The key areas of activity the role is responsible for include generating and building relationships with community groups, organisations, volunteers and supporters, identifying new opportunities and leads within the region that will generate new income streams for the charity, and presenting to local organisations and groups within the region.
What We’re Looking For:
• Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
• Collaborative approach to achieving departmental and wider organisational objectives
• Passion for the work that TAAS does
• A flexible approach to allow adaptability to the changing needs of the organisation
• Experience as a fundraiser within a charity.
• Comfortable approaching new business opportunities.
• Highly motivated self-starter.
• Strong relationship building and communication skills.
• Ability to manage a database effectively.
• Good presentation skills.
• Ability to meet and exceed income targets.
Click “Apply Now” and help us to keep our helicopters flying and continue saving lives.
Compliance Responsibilities
In addition to specific compliance requirements, you also hold responsibility in your specialism for:
- Health & Safety and Environment
- Safeguarding
- Data Protection
- Equality, Diversity, and Inclusion
- Quality
The role is subject to a Basic DBS check.
Environment
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people. If you have applyed for this role within the last 6 months, please be aware your application may be automatically declined.
This role represents an opportunity to make a real difference to anti-poverty work at QSA and in the UK more broadly. Communications are increasingly central to developing our impact, and our intention is to generate more high quality, moving content that showcases:
• The deep impact of the support provided by QSA to people living on a low income or experiencing homelessness. Our services are created to fill ‘niches’ – the support people tell us that they need and is not being provided elsewhere. We aim to help people find dignity, comfort, connection and peace.
• The support provided by 4in10, London’s child poverty network hosted by QSA, and the impact of its collective action.
• Our campaigning and research work – and the changes it can bring about in policy and practice, with the goal of reducing poverty and alleviating its effects.
You will be helping thousands of people to access QSA’s life-changing services; to find resonance and community in our communications; to support life-changing anti-poverty work; to get involved in campaigns that move the needle; and more.
At QSA our values guide us to deliver services with compassion and dignity, and they also guide us in our workplace. Our small team is mutually supportive, conscientious and deeply committed to the aims of our work.
This role will involve building relationships with an extremely broad range of people, with a very strong focus on the people who participate in our services. An ethical storytelling approach is at the heart of QSA’s communications. Putting this into practice will involve bringing stories forward in deep collaboration with storytellers; with empathy, integrity, authenticity, and a commitment to amplifying voices that can go unheard. We want people to feel in control of how their stories are shared, as much as we want people to be moved by content that engages and inspires.
The communications officer role also involves many of the ‘bread and butter’ tasks of an effective communications function: content production, analytics, social media management and so on. We are currently in the midst of a full-scale overhaul of the QSA website.
More important than coming with experience in every part of these duties, however, is a curiosity and enthusiasm to learn and take on healthy challenges (in which we aim to give you the support you need); as well as a flair for getting to the heart of the story – not only in the content itself, but also in understanding the bigger picture of our communications and our direction of travel together.
Purpose of role
To develop the communications output of QSA across all platforms, supporting delivery of the aims of QSA’s organisational and fundraising & communications strategies. To centre QSA’s communications work in an ethical storytelling approach.
Duties & responsibilities
- To contribute to a plan and timetable for QSA’s communications work.
- To uphold clear protocols on how we gather and share stories and impact, to hold ourselves to the highest standards around ethics and wellbeing.
- To work in the community and across all QSA’s services, to get to know the people who access them, sensitively inviting people to share their stories or consent to photos.
- To compile and share ethical and compelling storytelling content across a range of media.
- To co-manage all of QSA’s communications platforms including social media (including community management), email marketing and website.
- To generate and publish regular digital communications and fundraising content (including video, audio and copy), across our owned and shared platforms, and printed materials.
- To pull together content into regular email briefings for QSA’s supporters and donors.
- To provide communications support to the wider QSA team.
- To engage with other QSA teams about website content, being responsible for adding in this content, liaising with our web agency as required.
- To follow a GEO-first approach to QSA’s web development, to promote growth in traffic and engagement.
- To actively drive growth and engagement across QSA’s social media, website and email marketing.
- To work within QSA brand guidelines to provide recognisable and reliable content, while also keeping content fresh and engaging.
- To work with third party suppliers or freelancers as required, eg. for graphic design or other communications assets.
- To undertake event marketing of QSA’s fundraising events.
- To track analytics to evaluate the impact of the content we produce and promote across all our platforms.
- To plan and create content for individual giving campaigns and digital fundraising.
- To maintain an up-to-date awareness of best and emerging practice in non-profit communications, and to share new ideas for growth.
- To work within, and actively promote, the policies and procedures of QSA.
- Any other duties, as appropriate to the role, as agreed by the QSA director.
Person specification
Experience
- Experience of working for or volunteering for a charity, especially if UK-based and community focussed, is highly desirable.
- Experience of communications work, in a paid or voluntary capacity, is highly desirable.
Ability
- Excellent people-facing skills, able to confidently build rapport with people, and sensitively approach difficult topics.
- Ability to build collaborative working relationships across a wide range of people, including team members, colleagues, and QSA donors.
- Ability to confidently produce and share content online, such as stories, images, videos.
- Ability to produce engaging content for social media platforms, email marketing and web.
- Ability to track and understand digital marketing analytics.
- Ability to be flexible and adapt and respond to new challenges/opportunities while maintaining attention to detail.
Knowledge
- Knowledge of social media platforms and their different audiences, and how to tailor content appropriate to each.
- Knowledge of poverty on families, households and communities in the UK and an understanding of/empathy for the impact of living on a low income.
Other
- Curiosity and enthusiasm for digital and offline communications.
- Commitment to and understanding of equity, diversity and inclusion in the workplace.
- A willingness to work within a Quaker ethos, as per the mission of QSA.
N.B. Please refer to the attached job pack for full details of this role.
Thank you for your interest.
The client requests no contact from agencies or media sales.





