Area fundraising manager jobs in City of london, england
Main Purpose of the Job:
•Support implementation of the HyPE programme across six key local authority Youth Offending Service areas in East London.
•Manage referral networks including Youth offending services, Youth Courts, Virtual school networks, local MASH networks, and social workers and Feltham and HMP ISIS YOIs.
•To manage a team of specialist support services and partners supporting key aspects of the HyPE scheme
Programme Delivery & Coordination
•Oversee and coordinate weekly HyPE Job Club and associated green-skills and personal developmental activities delivered at New City College and community venues.
•Coordinate and oversee our experienced free-lance delivery team and ensure they are contracted, supported and empowered to lead daily sessions
•Lead delivery partners, to ensure high-quality and consistent programme involvement overlays with renewable energy partnerships, workshops and visitations.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About MAP
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.
We are now responding to the largest emergency in our history. Over the last two and a half years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and secure their rights to health and dignity. As part of our commitment to meeting the growing needs of the communities we serve, we’re expanding our team.
About the role
As Senior Supporter Retention Officer (Appeals and Islamic Giving), you will lead the development of supporter-led, multi-channel fundraising campaigns. You'll design bespoke supporter journeys for key audiences, including Islamic givers and mid-value supporters. You’ll play a pivotal role in strengthening relationships with both long-standing and new supporters of MAP, helping to grow income from existing audiences to fund vital medical aid.
In collaboration with the Supporter Retention Manager, you will help shape the Individual Giving strategy, with a focus on cash appeals and our Islamic giving programme. You’ll also work closely with our Supporter Retention Officers, providing guidance and support while delivering impactful campaigns and supporter journeys.
This is an important and exciting time to join MAP. As we grow our supporter retention programme, you’ll play a key role in enhancing supporter experience, developing our testing approach, and delivering high-performing campaigns.
Please see the job description for full details on key responsibilities and who we’re looking for.
About You
Are you an experienced Direct Marketing professional with a passion for insight-led supporter journeys and fundraising appeals?
We’re looking for a Senior Supporter Retention Officer (Appeals and Islamic Giving) to develop our high-performing retention programme. In this role, you’ll create stand-out supporter experiences and build an audience-led direct marketing programme, with a specific focus on Islamic Giving and Cash Appeals. If you’re ready for a career defining role where your work can make a real difference to the lives of Palestinians, we’d love to hear from you.
RECRUITMENT PROCESS
Interviews will take place on Microsoft Teams from Wednesday 3rd June – Tuesday 9th June.
How to Apply
Please submit your CV and Cover Letter via our career page before the deadline of 11:59pm GMT on Monday 25th May 2026.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
About Medical Aid for Palestinians
Medical Aid for Palestinians (MAP) works in partnership with Palestinian communities to uphold their rights to health and dignity. We do this by developing effective, sustainable and locally-led healthcare services, providing medical aid during emergencies, and campaigning to break down the barriers to Palestinian health and healthcare today and for the future.
MAP has a zero tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.
The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Responsibilities and Person Specification:
The Senior Finance Officer is a broad new role reporting to the Head of Finance. It provides a brilliant opportunity to learn and develop through contributing to most areas of our small finance team’s work including month-end close, payment run process, finance system administration, monthly budget-holder reporting, year end and audit, fundraising support and investments and banking administration.
We are looking for a part qualified accountant or equivalent who can bring a good understanding of bookkeeping and double entry. As a role covering broad areas, you will also need a demonstrable understanding of charity accounting technicalities and recommended practice, ideally gained from working in the sector. With a high level of attention to detail, you should be proficient in the use of finance systems, with Advanced Excel skills, and an interest in utilising AI.
The role includes interaction at all levels, including senior management and our trustee board and requires skills to communicate finance to non-finance stakeholders and good written skills.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week, with a minimum of 4 days per month). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on the careers page of our website.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer.
A Basic DBS check will be required for this role.
Closing Date: 1 June 2026 at 11:59pm
Interview Dates: First interview will be held in-person on Monday 15 June, with second interview held on 18 June.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
Key responsibilities:
1. Main Purpose of the Job
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To ensure the panel reflects AvMA’s values and that where possible the panel is managed in line with our strategic plan.
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To manage and oversee the operation of the specialist AvMA clinical negligence panel to include ensuring the qualifying requirements for panel applicants are relevant and up to date and reflect any important medical and legal developments.
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The assessment of panel applications and interviewing of Applicants. Convening meetings of the panel committee, drafting agendas for those meetings and identifying issues to be discussed.
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Identify ways for the AvMA panel application process to become more streamlined, efficient and supportive of lawyers making panel applications. To develop the process to ensure it is fit for purpose, relevant and continues to meet the needs of the public.
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Ensuring the AvMA database of panel membership and special interests is kept up to date. Giving informal advice to solicitors enquiring about panel membership requirements, liaising and meeting with firms as required.
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Travelling and attending key networking events, including AvMA’s three-day (2 overnight stays) annual conference and AvMA annual panel meeting (usually held end Nov, beginning December), engaging with potential AvMA panel applicants, promoting the benefits of accreditation and the junior scheme (Certificates Competence Scheme (CCS)), keeping up to date with medical and legal developments. Speaking at panel meetings and generally to promote the panel.
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Working with the conference department to identify relevant topics for panel meetings and conference events.
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To improve on the current re-accreditation process to make it more streamlined and user friendly for applicants.
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To ensure relevant data from panel applications is captured on the CRM. Regular analysis of panel data, findings shared with AvMA senior leadership team and more widely where appropriate.
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To pursue AvMA’s EDI strategy by considering ways in which the panel can be developed to ensure panel members are as ethnically diverse as possible.
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To liaise with AvMA’s conference department to advise on any training which may be required to strengthen AvMA panel members knowledge and information base.
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To work with the Director Medico Legal services in assessing applications for Certificate of Competence Scheme (CCS) for juniors. To update and work on the Certificates Competence Scheme including organising applicant feedback to ensure this scheme continues to be fit for purpose. To inform and work with panel applicant mentors in strengthening the scheme.
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To deliver on administrative requirements such as quarterly reports for trustees, working with AvMA’s Service Delivery Quality and Outreach Committee (SDQOC) as required to update on continued improvement of AvMA Panel Accreditation Scheme.
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Dealing with queries raised by AvMA Panel applicants and/or juniors who may have had their applications rejected.
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Ensuring AvMA panel template letters and documents are updated
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From time to time speaking publicly about requirements for AvMA panel membership, common pitfalls and how to overcome them as well as other matters relating to panel.
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To consider client complaints about panel members to determine whether the threshold for disciplinary action under AvMA’s Panel procedures is met.
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To manage disciplinary procedure for AvMA Panel members, identify and liaise with adjudicators, prepare documentation, set up the hearing.
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To manage appeals against rejection of an application for accreditation/reaccreditation, liaise with adjudicators.
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To keep on top of any government, regulatory or other policy changes which may affect the way in which patients can access justice, recover damages and seek redress for adverse clinical outcomes, as well as any improvements or impediments to lawyers undertaking this work.
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To develop and grow the AvMA panel accreditation and Certificates Competence scheme membership; to identify cost efficiencies and maximum engagement with AvMA accredited panel solicitors.
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Any other duties associated with the role.
2. Skills and Experience
Administration of the AvMA Panel
The bulk of the administration and management tasks do not require specialist skills; however, assistance is provided by the PA to the CEO when required.
AvMA has a Customer Relationship Management (CRM) driven computer system throughout the organisation, the introduction has been phased and the applicant should be confident enough with sufficient IT skills to onboard the new system. The CRM works with Microsoft Dynamics 365 a data driven software solution which is intended to manage, track and store information. AvMA considers IT to be an ongoing commitment and the new panel accreditation manager should be willing to consider ways in which AvMA can maximise the impact of the CRM to improve services and data collection on key issues identified from panel related activities.
Tasks such as updating and preparing new panel application documents and report forms will require medical and legal input, the panel application interview process will involve discussions about topical medico legal issues and for this reason the post would suit someone who has a legal background, ideally qualified as a solicitor or barrister, preferably with clinical negligence accreditation. A a medical background would be helpful.
Assessment of new applications, interviews and dealing with correspondence
The Panel Accreditation Manager is primarily responsible for the assessment of new panel accreditation applications.
The role of Panel Accreditation Manager would suit someone who has practised as a claimant clinical negligence lawyer who is looking to draw on their expertise and experience in a new role.The successful applicant should be confident in assessing former peers and colleagues in a fair and impartial way.
The nature of this work is such that the Panel Accreditation Manager can come into possession of sensitive information, discretion and respecting confidentiality are key qualities for this role.
Reaccreditations
Reaccreditation assessments are done internally by the Panel Accreditation Manager, occasionally assistance can be provided by members of the internal panel assessment team.
AvMA aims to make reaccreditations more straightforward for practitioners and the new appointee will be expected to liaise with the profession to understand where they consider the biggest hurdles to reaccreditation lie and to consider how these can be overcome without compromising standards.
AvMA receives a minimum of 15 applications for reaccreditation per annum, however numbers are usually considerably higher, up to 30 per annum.It is thought that the reaccreditation process could be designed to be more streamlined and user friendly for both the applicant and in house.
Other AvMA Panel assessments
In addition to assessing AvMA panel applications and reaccreditations the Panel Accreditation Manager will need to assess applications from accredited panel members who have changed firms.
Change of firm applications tend to be straightforward if the applicant has been on the panel for some time and is going to a firm where there is another AvMA panel member but the process is more in depth for those going to a firm which does not have another AvMA panel member. The Panel Application Manager needs to be confident that the new firm can meet the minimum standards and supervision requirements required of a first time panel application.
There are about 5 applications for changes of firm rising to a maximum of 10 per annum.
Interim Reviews
From time to time first time applicants may demonstrate that they largely meet the core criteria for AvMA Panel membership but there may be some areas that require improvement.In those cases, AvMA can award the applicant AvMA panel status subject to a review sometime later.The Panel Accreditation Manager is responsible for following up that review and examining progress made.The review is an opportunity to identify if the applicant has succeeded in strengthening the areas of weakness identified.If they have not, they risk losing their AvMA panel status entirely.
There are about 3 interim reviews per annum, currently not exceeding 6.
3. Other
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To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.
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To undertake other duties commensurate with the post as may be required.
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Deputise for the Head of Events when necessary
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Anthony Nolan. We unite people and science – matching stem cell donors to those in need of transplants and treatments and growing our world-leading stem cell register, so everyone can find the lifesaving match they need.
Thanks to Shirley and Anthony Nolan, our register of almost a million potential donors, our cell and gene therapy research and our expertise in stem cell transplants, we currently help four patients a day in need of a transplant, giving more people another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Senior New Business Manager Corporate Fundraising to join our Corporate Partnerships team.
Title: Senior New Business Manager Corporate Fundraising
Salary: £45,000-£48,000 per annum
Contract: Permanent
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London
Role Responsibilities:
These include but are not limited to:
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Co-lead the acquisition of high-value, multi-faceted, and multi-year corporate partnerships, ranging from philanthropic to commercial and strategic, maximising the long-term value and impact these partnerships deliver for Anthony Nolan.
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Drive a proactive and insight-led approach to new business, identifying, researching, and cultivating corporate prospects that align with our organisational strategy and mission.
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Evolve a robust new business pipeline, ensuring it’s dynamic and future-focused to manage risk and unlock both immediate and sustained income growth.
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Join the new business team in shaping the strategic direction of new business development, setting ambitious long-term goals and KPIs to elevate our corporate partnerships to the next level.
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Collaborate cross-organisationally, leveraging internal expertise and assets to co-create powerful, tailored proposals, pitches, and stewardship plans that inspire corporate engagement.
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Build and manage high-impact corporate relationships, confidently influencing at senior levels, both internally and externally, to drive results and embed long-term value.
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Deliver clear, insight-driven reporting, tracking performance against key metrics and providing strategic recommendations to inform leadership decisions.
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Assist the Head of Corporate and the team with budgeting and forecasting, ensuring financial planning is aligned with strategic priorities and growth opportunities.
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Represent the Corporate Partnerships team in senior-level meetings and organisational planning, deputising for the Head of Corporate when required.
What’s in it for you?
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A competitive salary
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27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
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A stimulating work environment full of opportunities to learn and develop
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Life Assurance of four times annual salary
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Travel season ticket loan, Cycle to work Scheme
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And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description attached to this advert, or hyperlinked here in the job advert on our careers page, and you can read more about what to expect on the Our recruitment process page.
Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.
Working as part of our Digital (Acquisition & Loyalty) team, you'll help plan, deliver and optimise digital marketing activity across paid social, PPC, display and email. You'll support campaign delivery from briefing through to reporting, using data and insight to inform decision‑making and continuous improvement.
This role works closely with colleagues across marketing, digital, fundraising, data and content teams, as well as with external agencies, to ensure activity aligns with wider organisational priorities and delivers against agreed targets. Travel will be required to quarterly meetings in London Hubs.
Essential experience
- Experience in planning, delivering and optimising paid social campaigns
- Experience in using Google Analytics and paid social platforms to extract and analyse data and report on marketing performance
- Campaign building and digital analytical skills
- Experience implementing tracking for paid social campaigns and working with relevant ad platform functionality
When completing your application please refer to your skills, knowledge and experience in relation to the Person Specification and Job Description document. Please also ensure that you outline how you meet the above essential experience criteria.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead our flagship partnership with Nationwide Building Society delivering exceptional relationship management alongside inspirational leadership of a portfolio of high-value partnerships. This strategic and creative role is central to our organisational growth and to ensuring we continue to raise vital funds to save the lives of people with cancer everywhere.
About the role
As Senior Corporate Partnerships Manager, you will lead our flagship partnership with Nationwide Building Society, delivering exceptional stewardship, strategic planning and measurable impact. You will work closely with colleagues across the Charity and The Royal Marsden to deliver our multi‑faceted partnership, that funds world-leading cancer research, and inspires support from across the business through a wide range of activities including sponsorship, virtual challenges, volunteering and training.
Alongside this, you will provide leadership across a portfolio of other high‑value corporate partnerships, helping to drive sustainable growth.
This is a highly visible, strategic and creative role, ideal for someone who combines strategic thinking and a keen eye for detail, with a passion for building relationships that create lasting, meaningful impact. You will line manage and develop one to two team members as well as playing a key role in shaping our Partnership Management strategy and supporting the wider growth of corporate income.
Joining our team
You will be joining an ambitious team of supportive colleagues who together manage a range of high-profile partnerships including Ralph Lauren, Omaze, Banham and many more. Our Charity has ambitious plans for the coming years as we raise £200m in support of the development of The Royal Marsden in Chelsea, our biggest capital appeal to date. Through our work, we ensure the nurses, doctors and research teams at The Royal Marsden can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.
About you
You will be an experienced and driven partnerships specialist, with a strong track record of managing multi-faceted, high‑value relationships in the charity sector. Confident, creative, highly proactive and a natural leader, you will bring a blend of strategic thinking and hands‑on delivery.
You will bring:
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Proven success in corporate/charity partnerships or business development within the charity sector, with demonstrable experience in managing seven-figure, complex, multi-faceted partnerships, with a strong track-record of delivering income against ambitious targets
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Excellent communication and relationship‑building skills, with the ability to engage confidently with senior stakeholders
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Strong negotiation and influencing ability, with experience of delivering high‑impact presentations
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Creative and strategic thinking, with a flair for writing and presenting compelling impact reports
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Strong organisational, analytical and planning skills, with the ability to manage multiple priorities simultaneously
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A collaborative, solution‑focused approach and the confidence to work both independently and as part of a high‑performing team
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Experience of managing and developing at least one line report.
What we offer
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Competitive salary of £47,000-£50,000
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Hybrid working between home and Chelsea with occasional travel to Sutton
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Flexible working around our core hours of 10am to 4pm
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27 days annual leave rising with length of service
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Training, support and development opportunities
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Access to the Blue Light discount scheme and other discounts opportunities
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Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
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Opportunities for training and career development.
Inclusion matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
How to apply
On CharityJob, please send a CV and cover letter of no more than two pages, setting out how you meet the criteria in the person specification of the job description by 23:30 on Sunday 17 May 2026.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
The Seafarers’ Charity is the leading fundraising and grant‑making charity dedicated to improving the lives of seafarers and their families. For over 100 years, we have supported those who work at sea by funding vital welfare services and driving long‑term, systemic change across the maritime sector.
We are now seeking an experienced Grants Manager to lead the delivery of our annual grant‑making programme and play a key role in achieving our Thrive strategy.
About the role
Reporting to the Impact Director, the Grants Manager will manage an annual grants programme of approximately £3 million, overseeing the full grants lifecycle from application and assessment through to monitoring, evaluation and learning. You will build strong relationships with funded partners, prepare robust funding recommendations for Trustees, and ensure our grant‑making is effective, proportionate and aligned with best practice.
You will also line manage an Impact Executive (0.4 FTE) and work closely with colleagues across the organisation to share learning, evidence impact and support wider fundraising and advocacy work.
About you
You will bring:
- Experience working in a charity, trust or grant‑making environment
- Proven experience managing grant programmes and the full grants lifecycle
- Strong analytical and organisational skills, with confidence reviewing budgets and financial information
- Experience using grant management or CRM systems
- Excellent communication and relationship‑building skills
- A collaborative, proactive approach and a strong commitment to improving outcomes for seafarers
Knowledge of the maritime or fishing sectors, experience working with Trustees, or relevant professional training is welcomed but not essential.
Why join us?
You’ll be part of a friendly, inclusive organisation of around 20 staff, working in a hybrid model from our London office. We are proud of our commitment to Equity, Diversity and Inclusion and encourage applications from candidates of all backgrounds.
How to apply
Please send a CV (no more than two sides) and a supporting statement outlining your suitability and motivation for the role t
Applicants will be required to provide evidence of their right to work in the UK at interview stage.
Applicants will be required to provide evidence of their right to work in the UK at interview stage.
Our mission is to tackle the disadvantages of seafaring life by leading collaboration, funding and advocacy to improve seafarers’ lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Supporter Care Manager to join our Fundraising team.
Title: Supporter Care Manager
Salary: £39,000 - 42,000 per annum
Contract: Permanent
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London
We are looking for a Supporter Care Manager to join our Supporter Experience team within the Fundraising division.
This is a key role responsible for leading the day-to-day delivery of supporter care, ensuring a high-quality, responsive and empathetic service across all supporter touchpoints. You will manage a small, dedicated team of Supporter Care Officers, overseeing enquiry handling, income processing and data management, while maintaining strong operational standards and compliance.
As the first point of contact for many of our supporters, the team plays a vital role in shaping supporter perceptions and enabling effective fundraising. You will work closely with colleagues across fundraising, engagement, technology and finance to ensure a seamless supporter experience and support the delivery of campaigns and activities.
You will also use supporter insight and feedback to drive continuous improvement and contribute to wider Supporter Experience initiatives and transformational projects, helping to embed more consistent and supporter-centric ways of working across the organisation.
We are looking for someone who brings:
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Experience managing a customer service or supporter care team
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Strong operational and organisational skills, with attention to detail
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Experience using CRM systems and managing supporter data
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Confidence handling complex enquiries and escalations
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Excellent communication and relationship-building skills
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A proactive approach to improving processes and services
What’s in it for you?
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A competitive salary
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27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
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A stimulating work environment full of opportunities to learn and develop
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Life Assurance of four times annual salary
-
Travel season ticket loan, Cycle to work Scheme
-
And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description attached or hyperlinked here on our careers page, and you can read more about what to expect on the Our recruitment process page.
Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.
Salary: £49,282 starting salary (salary range will increase to max £52,413 via the length of service) per annum pro rata plus £4,324 Inner London Weighting if based in London per annum pro rata.
Contract: This post is offered on a part time 12 month fixed-term maternity cover basis. The substantive post-holder is entitled to 12 months of maternity leave but may return at any point during this period with appropriate notice. Your employment will end on their return.
Hours: Part-time 21 hours per week (excluding lunch breaks) – flexible working requests will be considered.
Location: Any Refugee Action office: London, Manchester, Bradford. We will consider UK-based hybrid working option.
About Refugee Action
Refugee Action exists to defend the right to safety that we all share. We’re fighting the hostility that has a devastating, daily impact on refugees and our communities. We do this with life changing support and system changing campaigns that bring us all closer to safety, dignity and hope.
We do this work because we believe in taking action. But fighting for a fair asylum system for people seeking safety is no longer enough. Decades of degrading rhetoric and policies have created a hostile environment that has systematically dehumanised refugees. We’re building a future where people forced to flee the homes they loved have their rights upheld, receive a fair decision, essential support and help to thrive here, not just survive. Our vision is that every refugee seeking safety in the UK can thrive as part of a welcoming, anti-racist society.
It's an exciting time to be part of Refugee Action as we embark on a new Theory of Change as part of our seven-year strategy. We believe the best hope for real change will come from strong, connected movements that are skilled, united, and influential, with lived experience meaningfully at the centre. Our future role as a national charity will increasingly be to support, convene, and strengthen this movement while continuing to deliver services where they have the greatest strategic impact.
About the role
You will lead Refugee Action's Major Partnerships team, building and delivering a sustainable programme that raises significant income from major donors, trusts, corporates, statutory and foundation funders.
We're looking for a hands-on leader who can hit the ground running. The organisation has been through a period of change, and this role is central to leading the team through the transition by creating clarity, stability and shared purpose – restoring confidence, establishing clear ways of working, and embedding a culture of proactive new business development.
You will take ownership of rebuilding the team's foundations – setting direction, defining processes, and creating the conditions for high performance. Alongside this, you'll actively champion a new business mindset, working with the team to identify, cultivate and convert prospective donors and funders.
Finally, you'll ensure that Refugee Action's commitment to removing barriers to power, centring lived experience and anti-racist practice is embedded across all activity.
About you
You are a self-starter and a builder – someone who takes pride in leaving teams stronger than you found them. You'll be energised rather than daunted by stepping into a team that needs direction and renewed momentum.
You will bring significant leadership experience across at least two areas of Major Donor, Corporate, Trust or Statutory fundraising, with a track record of securing and stewarding gifts of £100k+. You'll be equally confident driving new business as you are managing existing relationships – and you'll be comfortable influencing senior stakeholders internally and externally.
A proactive problem solver, you'll be skilled at bringing colleagues together, navigating complexity, and turning challenges into opportunities. You won't need the path to be clear to move forward — you'll help create it.
To succeed in the role, you will need to demonstrate:
- Leadership experience in at least two areas from Corporate, Major Donor, Trust or Statutory fundraising, delivering gifts with a value of £100k+.
- Experience of leading a team to achieve results and managing staff to ensure they are supported and challenged in their work.
- A strong track record in growing income streams, with success securing multi-year funding at the level of five or six figures+.
- Experience of managing and growing a prospect pipeline.
- Experience of working with multiple stakeholders in a complex, multi-cultural environment.
- Excellent networking skills with the ability to engage and inspire funders.
- Excellent presentation and verbal communication skills, with the ability to represent Refugee Action effectively externally, including making pitches to funders.
- Experience of developing compelling funding proposals, reports, and presentations for a variety of audiences and the ability to work with complex data and materials.
- Experience of applying effective problem-solving when the situation demands.
- Excellent financial and budgetary skills with proven ability to develop budgets, monitor management accounts and understand funder finance reports.
- Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
- Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
Those with lived experience as a refugee are particularly encouraged to apply
Closing date: 23:59 on 31st May 2026
Interviews: 11 June 2026 (on Zoom)
About the role
This role supports the delivery of The Passage’s organisational strategy objective, to build brand awareness, attract new supporters and retain them over time through our digital channels.
The Digital Acquisition and Supporter Journey Officer will focus on the hands‑on delivery and optimisation of paid digital campaigns, email marketing and digital journeys that introduce new audiences to The Passage, encourage initial engagement, and ongoing relationships with supporters. Working collaboratively with Fundraising and Communications colleagues, the postholder will help to build, test and embed effective approaches to achieve these goals.
Main duties
Digital Acquisition and Paid Advertising
- Coordinate the delivery and optimisation of paid digital campaigns across platforms such as Meta and Google to engage and retain supporters in-line with fundraising objectives.
- Support the delivery of paid activity aimed at raising brand awareness, introducing new audiences to The Passage and strengthening understanding of our work and impact.
- Work within agreed budgets, monitoring spend and performance and escalating issues as needed.
- Support campaign testing and learning by trialling audiences, creative and messaging and reporting on results.
- Work closely with Fundraising and Communications colleagues to ensure paid activity supports wider campaigns, appeals and events.
Supporter Journeys and Digital Engagement
- Coordinate the development and improvement of supporter journeys across key digital touchpoints, including email, website journeys, campaign landing pages, sign-up flows and donation journeys, ensuring alignment and integration with relevant internal teams to deliver a seamless end-to-end experience.
- Identify areas for improvement within existing journeys and support the implementation of agreed changes.
- Document and maintain clear journey maps and their technical set up, ensuring relevant members of the Fundraising and Communications Team can understand, embed, and apply them consistently across digital touchpoints.
Email Marketing and Supporter Development
- Support the planning, creation and scheduling of email campaigns and automated supporter journeys.
- Use segmentation and basic personalisation to improve relevance and engagement.
- Assist with testing subject lines, content and timing to support continuous improvement.
Insight, Analysis and Reporting
- Continually review and improve the implementation of performance tracking, identifying practical improvements and supporting agreed changes to enhance effectiveness over time.
- Monitor and collate performance data from digital platforms, analytics tools and CRM reports.
- Produce regular performance summaries and contribute insights to inform future activity.
- Support a test‑and‑learn approach by capturing learning and sharing it with colleagues in practical, accessible ways.
Collaboration and Role Development
- Support the delivery of coordinated digital activity that balances awareness‑raising, acquisition, and supporter retention objectives.
- Work collaboratively with Fundraising and Communications colleagues to ensure digital activity is aligned and coordinated, supporting integrated campaign delivery.
- Share learning and best practice across the team, contributing insights and recommendations to inform continuous improvement and support more effective future activity.
- Contribute to the development of processes, templates and ways of working as the digital function grows.
- Keep up-to-date with relevant digital marketing and fundraising trends and tools, sharing learning where appropriate.
General responsibilities
- Work in conjunction with your Line Manager, to support the ongoing development of the role, ensuring responsibilities remain appropriate to the needs of The Passage.
- To attend internal and external meetings, training events and briefings as required.
- To participate in regular supervision and annual appraisals, identifying job‑related development and training needs.
- To ensure all The Passage policies and procedures are adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality.
- To promote and uphold The Passage’s commitment to equality, diversity and inclusion.
- To undertake the role in a professional manner, working in accordance with the aims, values and ethos of The Passage.
- To support at in-person fundraising events, as and when required.
- Undertake any other duties that may be required which are commensurate with the role.
Experience
The person specification sets out the essential abilities and qualities that will be used in the selection criteria for this post. When completing your application form, please address criteria E1 to E9 and K1 to K6 demonstrating your experience and knowledge, giving evidence of your experience and abilities.
E1 Experience working in a digital marketing, digital fundraising or supporter engagement role.
E2 Experience supporting or coordinating paid digital advertising campaigns.
E3 Experience contributing to the development or improvement of digital supporter or customer journeys.
E4 Experience supporting email marketing activity, including segmentation and scheduling.
E5 Experience supporting the implementation or use of digital tracking, analytics or measurement tools (e.g. GA4, platform pixels) to monitor campaign or journey performance.
E6 Experience working with performance data and basic analytics.
E7 Experience testing and optimising digital content, campaigns or journeys.
E8 Experience working collaboratively with colleagues across teams.
E9 Experience working in the charity or not‑for‑profit sector is desirable but not essential.
Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
Knowledge
K1 Knowledge of digital acquisition principles and paid advertising platforms (e.g. Meta, Google)
K2 Knowledge of email marketing tools and CRM systems, with a willingness to learn.
K3 Understanding of digital analytics and performance measurement.
K4 Understanding of how to prioritise tasks and manage competing deadlines.
K5 Understanding of inclusive and supporter‑focused communication.
K6 Understanding of how insight and testing can be used to improve digital outcomes.
As a Vincentian organisation, The Passage strives to be inclusive; encompassing a diverse and rich culture from within our members, clients, volunteers and staff. This approach is reflected in our core values and it is important that all staff have respect for this.
The client requests no contact from agencies or media sales.
Salary: £43,857 (Sense salary point CHA45), plus £3,090 Inner London Weighting if applicable
Location: Hybrid, with two days per week at Head Office
Reporting to: Head of High Value Relationships
Lead funding that drives systemic change
At Sense, we work so that people with complex disabilities and those who are deafblind can communicate, connect and experience the world. As Statutory Fundraising Manager, you will lead a key growth area for Sense, securing public and statutory funding that enables lasting impact at scale.
About the role
You will have strategic responsibility for statutory fundraising at Sense, excluding commissioned work. Working closely with the Head of High Value Relationships, the CEO and senior operational colleagues, you will shape and deliver a statutory fundraising strategy that supports organisational priorities and long term sustainability.
The role includes managing an annual statutory income budget of £1.5 million and leading relationships with government, lottery and public sector funders.
What you will do
- Develop and deliver a statutory fundraising strategy to maximise income from public sector and lottery funders
- Lead the development of compelling funding bids with senior stakeholders across Sense
- Manage relationships with statutory funders, including reporting and stewardship
- Take responsibility for statutory income and expenditure budgets
- Oversee narrative and financial reporting, database management and compliance
- Identify new funding opportunities aligned with organisational strategy
- Develop and contribute to consortia bids and partnership working
- Collaborate widely across fundraising, marketing and operational teams
What you will bring
- Experience of securing significant income from statutory sources, including six figure grants
- Experience leading relationships with government departments and lottery bodies
- Ability to develop proposals aligned to organisational priorities and impact frameworks
- Confidence managing budgets, financial reporting and complex funding requirements
- Strong influencing, planning and organisational skills
- Excellent written communication and report writing skills
- Commitment to Sense’s vision, values and inclusive practice
Our values
Our work is shaped by our values: We include. We collaborate. We find a way. We challenge. We celebrate.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Mass Participation and Events Fundraising Lead
We are seeking an experienced leader to drive forward the development and implementation of the events and mass participation fundraising strategy.
Position: CE405 Mass Participation Lead
Location: Home-based, UK Nationwide. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £49,000 per annum (inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata may be applied in accordance with where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 5 June 2026 Midnight
Interview Date: 16 and 17 June 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Head of Regional Fundraising this is an exciting role leading our ambitious vision for this area of our team. Worth currently over £2m annually we are looking to grow our income from third party and owned products and events.
You will provide strategic leadership to the Mass Participation team (2 direct reports and accountability for a further 6) as well as playing an active leadership role across the Regional Fundraising Team and Mass Engagement department, contributing to the wider directorate goals and objectives.
You will be an innovative thinker with the ability to review our existing programme, the wider market environment and identify opportunities for supporter acquisition, engagement, and retention. You will oversee a customer-centric approach where supporters receive an outstanding experience and feel proud of their continued contribution.
Key responsibilities will include:
· Developing strategy for events and mass participation products
· New fundraising product development
· Strategic leadership of a geographically dispersed team, embedding a culture of high performance
· Setting meaningful income and expenditure budgets and being able to accurately re-forecast putting action plans in place to mitigate shortfalls.
About You
We are looking for someone with experience of:
· Delivering targets with successful outcomes.
· Developing strategy for events and mass participation products
· Project planning and problem solving.
· Delivering formal presentations and public speaking.
· Budget development, planning and forecasting and an understanding of risk, mitigation and contingency planning.
· Achieving annual income and expenditure targets.
· Recruiting, managing, motivating, developing and training staff and/or volunteers.
· Analysing and interpreting data.
You will need a full driving licence and own vehicle (or can demonstrate that you meet the travel requirements of the role which include travelling extensively across the region/country).
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Applications
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
You will be able to view the role profile when you apply.
Stroke Association
Finding strength through support
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.
We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Mass Participation, Mass Participation Manager, Mass Participation Officer, Challenge Events, Events Lead, Fundraising Events Lead, Events Fundraiser, Events Fundraising, Regional Fundraiser, Supporter Engagement, Community Fundraiser, Participation, Individual Giving.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People
Dataro are looking for a Customer Success Manager to help grow their presence across the UK charity sector. This is a role focussed on providing excellent client satisfaction to the post holders UK and Europe based charity and not for profit portfolio. You will spend your time meeting clients, following up on queries and IT tickets, and supporting them in a consultative way to get the best impact from Dataro. This role is ideal for someone who enjoys building relationships, spotting opportunities to deliver great customer service and maintaining great channels of communications.
Dataro is a growing company that has retained a start up midset and ethos, so colleagues work with high levels of agency, are solutions focussed and happy delivering at pace.
You’ll work closely with other Customer Success Managers in the UK, as well as colleagues across the USA and Australia. To be considered for this role it is vital the candidate experience of customer service and relationship management within a charity setting, who understands fundraising and what tools such as Dataro can do to help support income generation. Candidates don’t need to know Dataro’s product inside out, training will be provided, but an understanding of charity CRMs would be useful.
This is a great opportunity to join a growing organisation that still retains the energy and ownership of a startup environment, while working with charities across the UK to help them strengthen their fundraising and supporter engagement.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to speak to us before the closing date.
Location - Please note: this role is a remote based role but has been listed as hybrid due to the expectation of in person meetings and regular travel into London (expenses not paid). The team meet up at WeWork spaces reguarly and this post holder would aim to hold a minimum of 6 in person client meetings per quarter, all usually in London.
Timeframes
Closing date for applications: Midday Thursday 19th May
Candidates will be notified of outcomes by EOD Friday 22nd May
Interviews will be two stages, see dates within the Candidate Pack
There when it matters
About the role:
The prospect research and pipeline management role is pivotal to fundraising at Sue Ryder – you will sit within the Philanthropy and Partnership team and will be working across the Corporate, Trust, Major Donor and Regional teams. We are looking for someone who can support our fundraisers through prospect research, network mapping, lead qualification, and due diligence checks.
Most importantly you will be a proactive member of the team, joining us at an exciting time as we embark on our newly developed 5-year fundraising strategy. You will be a member of the team with the skills to review and develop the pipeline management process on our CRM (Raiser Edge NXT) ensuring the teams have access to dashboards, tracking their donors across the stages of solicitation. You will also provide insight reports into how well we are moving prospects through the pipelines and will have a voice to make recommendations. This role will also ensure we are working within data protection and fundraising regulations and both deliver and track our due diligence checks.
About you:
- Educated to degree level or with equivalent relevant work experience.
- Familiarity with prospect research tools and the ability to identify and recommend the best tools to support our work using the budget as cost effectively as possible.
- Thorough working knowledge of GDPR as it relates to major donor fundraising and the Fundraising Codes of Practice.
- Experience of undertaking due diligence checks on prospective donors and of setting up and implementing policies and processes to ensure regulatory compliance.
- Excellent communication skills and the ability to build supportive and collaborative relationships with colleagues both across fundraising and the organisation including the ability to chair meetings and present data and insight.
- Experience of working on a variety of requests and ability to manage and prioritise workload whilst being responsive.
Essential Criteria:
- Previous experience of driving forward process improvements, implementing new processes or systems, and working with colleagues to embed change.
- Skilled at using a relationship management database (or CRM) to track prospects through the solicitation process, produce dashboards and reports and glean insight from data.
- Experience of delivering prospect research activities to identify and qualify leads for fundraising teams across corporate, trust and major donor income streams.
- Working knowledge of high value income streams and what will support fundraisers in achieving income growth.
- Experience of providing relevant high quality and accurate research profiles with developed research skills and attention to detail.
- Proven experience in identifying new high-value funding prospects from the database and other sources including major donors, corporate partners and trusts.
- Proven ability to be proactive in network mapping securing new prospects or additional opportunities from existing networks e.g. see that a major donor is also a trustee of a grant giving trust or the CEO of a potential corporate partner.
Closing date: 21st May
Interviews: 27th and 29th May
**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Our commitment to equity, diversity and inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.
As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.
We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.
Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.
Join us in creating a culture where everyone feels respected, valued, and able to thrive.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
The client requests no contact from agencies or media sales.