Area management jobs
Lead, Inspire & Make a Difference!
Are you passionate about retail and ready to take on a new challenge that makes a real difference in your community?
We’re thrilled to be opening a brand-new charity shop in Stacey Bushes, Milton Keynes – and we’re looking for an enthusiastic and driven Shop Manager to lead the way from day one! This is a unique opportunity to shape something from the ground up, bring your ideas to life, and build a vibrant team of staff and volunteers.
With your retail expertise and passion for purpose, you’ll be at the heart of launching a very large, successful shop that supports our mission, drives sales, and becomes a valued part of the local community. You’ll be used to working in a fast paced environment and dealing with the challenges this brings.
If you're ready to make your mark and lead an exciting new venture – we’d love to hear from you!
What you’ll do:
✅ Running a large, high density shop efficiently and profitably, maximising sales, Gift Aid, and round-up donations
✅ Managing visual merchandising, stock rotation, and product display to the highest standards
✅ Overseeing the effective sorting, pricing, and presentation of donated goods
✅ Leading and inspiring a team including an Assistant Manager (3 days/week), a Sales Assistant, and a team of volunteers
✅ Organising staff and volunteer rotas to ensure adequate cover, including on weekends
✅ Providing excellent customer service and handling queries or complaints professionally
✅ Monitoring financial performance, managing shop expenses, and ensuring compliance with audit and cash handling processes
✅ Ensuring full compliance with health and safety, safeguarding, GDPR, and equality policies
✅ Acting as an ambassador for the charity in the local community and supporting fundraising events
What you’ll need:
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Retail management experience (charity retail experience is a bonus, but not essential)
 
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Strong commercial acumen with proven track record of delivering financial targets
 
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Strong leadership skills with the ability to motivate and support staff and volunteers
 
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A customer-focused approach with a friendly and professional manner
 
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Experience handling cash, banking, and financial reporting
 
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Excellent organisational skills and attention to detail
 
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Ability to work flexibly in a fast paced environment, including weekends, and to provide occasional cover in other shop locations
 
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A passion for the charity sector and supporting local communities
 
Who we are:
Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient’s needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development team and our growing portfolio of high street and online shops, to ensure our care stays free of charge.
Why join us?
The chance to make a real impact in your community
A supportive team and collaborative working environment
Great benefits package – including 35 days' holiday (inclusive of Bank Holidays), contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development.
Blue Light Card discounts (with membership), and an Employee Assistance Programme.
Ready to take the next step in your career? Apply today and help shape the future of retail at Willen Hospice!
This appointment is subject to an Enhanced Disclosure and Barring Service check.
For more information and to apply please visit our website
We may close this position early if sufficient applications are received.
Closing date: 5 November 2025
Interviewing: 14th & 15th November 2025
We provide free, compassionate care to adults in Milton Keynes and surrounding areas living with a life-limiting illness.


                    The client requests no contact from agencies or media sales.
About us
The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.
About the role and you
The Web & Digital Manager will oversee our websites, paid media, and digital projects, to ensure they drive reach, engagement, and measurable impact. You’ll manage relationships with internal teams, external developers and agencies to lead on the digital strategy and performance, and support colleagues across the organisation to improve our digital presence.
This is a rewarding role in a fast-paced, collaborative team, that is central to delivering our mission to prevent child sexual abuse.
You’ll be proactive and innovative, with a strong track record in managing websites and paid media campaigns. You’ll understand what makes good digital content and user experience and be confident in using data and analytics to evaluate and improve performance. You’ll be comfortable working across multiple projects and with a range of stakeholders.
Here are some of the skills and experience we’re looking for:
- Experience managing websites and paid digital campaigns (Google Ads, Meta).
 - Strong understanding of SEO, UX and accessibility principles.
 - Confident using analytics platforms to report performance and influence decisions.
 - Excellent project management and communication skills.
 - Comfortable working on sensitive topics.
 - Experience in content design and optimising user journeys.
 
For a more detailed job description, please request a job pack.
What you’ll get from us
We offer the following benefits:
- Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
 - NEST pension
 - 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
 - Up to 5 days’ learning and development per year
 - Flu jabs & eye tests
 - Season ticket loans
 - Charity discounts
 - Employee assistance programme
 - Option of private healthcare with Benenden
 
How to apply
We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.
To apply, please download the job pack and return your completed documents by Monday 17th November. Stage 1 interviews are scheduled to take place on Wednesday 26th November and stage 2 interviews are scheduled to take place on Wednesday 10th December for shortlisted candidates.
If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.
#communications #advocacy #website #digital #manager #socialmedia #marketing #campaign #paidmedia
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Hours: 0.4 or 0.6FTE (14/21 hours per week respectively)
Location: Hybrid. Staff work remotely and from the Medact office in East London. London-based staff work in-person as a team one day per week, and staff based outside London come in at least once a month, with support for travel costs. Applications from outside London are encouraged.
Salary: £15,818.48 at 0.4FTE or £23,727.71 at 0.6FTE (£39,546.19 full time equivalent). Note: We do not negotiate salaries, so please only apply if this is in line with your expectations.
About the role
Medact is hiring for the new role of Fundraising Manager: Trusts & Grants to secure grant funds for the organisation over a critical one-year period. The new Fundraising Manager will be responsible for completing applications already in the pipeline, and then setting out a plan to apply for as many successful grants as possible in the period and delivering it.
The successful candidate will work closely with the senior leadership team and our programme staff, to identify, develop and write grant proposals to relevant funders, for both restricted and unrestricted income streams.
About you
This is a skilled role but you don’t need to have had a job in an NGO before or be a professional campaigner to be right for it. You might have successfully fundraised for a local community organisation or a grassroots campaign on a social justice or health issue that you care about.
You’ll have strong skills in developing and writing applications, with a strong understanding of the funding landscape and potential relevant grantmakers. You need to be a great communicator, able to translate the work of an organisation into language tailored for different funding bodies. You’ll also be a strong team player, able to work with relevant staff members to develop winning applications that fit properly within our existing strategy and areas of work.
About Medact
Medact organises with the health community to win a world in which everyone can truly achieve and exercise their human right to health. We cover some of the most pressing national and global threats to health and wellbeing including institutional racism; climate change; human rights abuses; violent conflict; and rising inequality. We’re a member-led organisation, and our members are made up of a range of people who work in health including nurses, doctors, midwives, and clinical researchers.
We take an organising-centred approach to our work. We build community power by working in solidarity with health workers and the communities experiencing harm from the unjust systems we challenge. We run national campaigns, use research to expose injustice, and we support local organising groups across the country who lead most of our work.
Benefits
- 35 hour full time work week
 - 25 days paid holidays (pro-rata) plus bank holidays and additional days at Christmas when the office is closed
 - Employer pension contribution
 - Flexible working
 - Learning and development budget
 - Cycle to work scheme
 - A caring and supportive culture and lots of opportunities for team connection
 
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK has an exciting opportunity to join their fantastic team in Hull.
We are recruiting for a Shop Manager to manage the day to day running of our Hull shop (St Andrews Retail Park, HU3).
As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.
This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.
If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in a performance driven retail/customer centric environment
 - Experience of managing people
 - Ability to lift and carry bags of stock up to 10kg's
 - Ability to build, retain and develop a team
 - Strong drive to achieve results through others
 - Ability to delegate, coach and listen
 - Ability to manage time under conflicting priorities
 - Ability to motivate self and others
 - An open and adaptable approach to change and be able to support others through it
 - Experience of communicating with a diverse workforce and customer base
 - Ability to establish and maintain successful retail processes and merchandising
 - IT literacy and numeracy skills
 
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
 - Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
 - Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
 - Car Benefit scheme, Cycle to Work scheme
 - Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
 - Blue Light Card scheme
 - You Did It Awards - recognition awards from £100-250.
 
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Supporting statements and anonymisation
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK has an exciting opportunity to join their fantastic team in Clapham.
We are recruiting for a Shop Manager to manage the day to day running of our Clapham shop (South West London, SW4).
As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.
This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.
If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
You will have:
- Experience in a performance driven retail/customer centric environment
 - Experience of managing people
 - Ability to lift and carry bags of stock up to 10kg's
 - Ability to build, retain and develop a team
 - Strong drive to achieve results through others
 - Ability to delegate, coach and listen
 - Ability to manage time under conflicting priorities
 - Ability to motivate self and others
 - An open and adaptable approach to change and be able to support others through it
 - Experience of communicating with a diverse workforce and customer base
 - Ability to establish and maintain successful retail processes and merchandising
 - IT literacy and numeracy skills
 
What we offer in return:
- Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
 - Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
 - Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
 - Car Benefit scheme, Cycle to Work scheme
 - Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
 - Blue Light Card scheme
 - You Did It Awards - recognition awards from £100-250.
 
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
Supporting statements and anonymisation
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
The client requests no contact from agencies or media sales.
The Charity and the Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission:
To be at the heart of planning, promoting and delivering diverse, exciting, and high-impact events that will engage supporters, create bonding opportunities for families, and connect our team.
This role will be accountable for:
Supporting the event owner in the successful planning and execution of all events across the charity, including the Families, Supporter and Operations Teams at Scotty's. This will include developing, promoting and delivering a range of events that align with our mission and values, drives supporter engagement, cultivates opportunities for our families to bond, and provides team collaboration.
What are the 3-month goals for this role:
· Can articulate the charity’s goals, culture, and impact, and how the Events Manager role supports this to happen.
· Has a good understanding of the events plans for each team and the upcoming and year to view calendar of events.
· Establish initial contact with key stakeholders, including team members, partners, and supporters.
What are the 6-month goals for this role:
· Conduct an audit of current event plans and materials and speak with at current partners for feedback and learnings.
· Develop a comprehensive event strategy, outlining key tactics, timelines, and performance metrics.
· Identify and qualify suitable venues for upcoming events, ensuring they align with the charity's mission and values
· Establish success measures and key performance indicators (KPIs), analyse event results, and identify areas for improvement.
What are the 9-month goals for this role:
· Improve specific performance metrics, such as event budget management, event marketing effectiveness, and attendee satisfaction within the first nine months.
· Develop a comprehensive event strategy, outlining key tactics, timelines, and performance metrics.
· Track success measures and key performance indicators (KPIs), analyse event results, and identify areas for improvement.
What are the key responsibilities of this role:
- Develop and implement event plans with clear deadlines, ensuring all tasks are completed on time and within budget.
 - Coordinate with our partners and suppliers, ensuring required service levels are met.
 - Identify and secure suitable venues that align with the event's theme and requirements.
 - Negotiate with venues to obtain the best deals, ensuring cost-effectiveness without compromising on quality.
 - Arrange catering services that meet the dietary needs and preferences of attendees.
 - Book travel and accommodation for team members, families and other guests as needed, ensuring comfort and convenience.
 - Assist with communications and marketing efforts to promote events and increase attendance.
 - Manage event setup and takedown, ensuring all elements are in place and the venue is left in good condition.
 - Oversee the design, sourcing, ordering, and delivery of branded materials (e.g., welcome packs, T-shirts, banners) to enhance the event experience.
 - Write accurate risk assessments and ensure event safety, particularly for children, by identifying potential hazards and implementing preventive measures.
 - Accountability for health and safety compliance at events, adhering to legal requirements and best practices.
 - Implement appropriate safeguarding measures at events attended by families, ensuring the safety and well-being of all participants.
 - Coordinate event activities, ensuring they run smoothly and according to schedule.
 - Arrange and facilitate pre- and post-event meetings (e.g., briefings, wash-ups, debriefs) to ensure all team members are informed and any issues are addressed.
 - Adhere to budget constraints set by the Event Owner, ensuring all expenses are accounted for and within limits.
 - Provide appropriate updates to the Event Owner and team members accordingly.
 
What we’re looking for:
- Friendly, enthusiastic and socially-focused – outgoing, warm and friendly, you quickly connect with others and build effective working relationships.
 - A motivating and persuasive communicator – your communication style will provide the information needed in an informal manner.
 - You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
 - Confident use of technology – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.
 
Skillset and Experiences Required:
Essential
· You’ll have a proven background in event management.
· Proven ability to build rapport and influence key decision-makers.
· Ability to manage multiple projects simultaneously while ensuring effective execution.
· Passion for developing innovative fundraising initiatives.
· Self-motivated and positive. Thriving in independent work environments while remaining committed to team goals.
· You’ll have a proven background in event management, ideally within the charity sector.
· Excellent organisational skills, a keen eye for detail, and the ability to engage with stakeholders at all levels. A strong understanding of health and safety, and fundraising legislation.
· Planning, coordinating, and executing all aspects of fundraising events, including venue selection, logistics, budgeting, and marketing.
· Managing event timelines, budgets, and vendor relationships to ensure seamless execution and cost-effectiveness.
· Developing and implementing strategies to maximise event attendance and fundraising revenue.
Desirable
· Knowledge or experience of or with the military community.
· Events Management experience within the charity sector.
Additional Information
· The role may require evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Embrace Change and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement. We do not discriminate on the basis of race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity and we are dedicated to providing a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Operations
Location: Nottingham (hybrid working considered)
Salary: Starting salary £40,000 per annum
Hours: Full-time (35 hours per week)
Reports to: Chief Executive Officer (CEO)
Contract: Permanent
Role Purpose
The Head of Operations will be a key member of the leadership team, supporting the CEO to deliver the charity’s strategic ambitions and ensure operational and organisational excellence. You will provide senior oversight of governance, compliance, quality and impact, facilities management, safeguarding, equality, diversity and inclusion (EDI), and staff development. You will lead by example, embedding strong values, high standards, and a culture of care, accountability, and inclusion, ensuring that the charity’s people, systems, and structures enable us to deliver outstanding experiences for the children and families we serve.
Key Responsibilities
Strategic and Operational Leadership
- Work closely with the CEO to translate the charity’s strategic objectives into clear operational priorities, annual plans, and measurable outcomes.
 - Provide senior leadership across all operational areas, ensuring efficiency, quality, and continuous improvement in delivery and support functions.
 - Act as a trusted advisor to the CEO and Board, providing insight, challenge, and strategic support to inform key decisions.
 - Lead cross-departmental initiatives that enhance collaboration, strengthen impact, and promote innovation in how the charity operates.
 - Deputise for the CEO as required, representing the charity with professionalism and integrity at internal and external meetings.
 - Budget Management and effective delegation
 
Governance, Compliance and Risk
- Ensure effective governance systems are in place to support transparent, compliant, and ethical operations.
 - Oversee the development, review, and implementation of policies, ensuring they are current, accessible, and aligned with best practice and statutory requirements.
 - Manage the charity’s risk register and ensure robust processes are in place for monitoring, reporting, and mitigating organisational risks.
 - Support the CEO and Board of Trustees in meeting their regulatory duties under charity law, data protection, health and safety, and safeguarding legislation.
 
Quality, Impact and Continuous Improvement
- Develop and embed a charity-wide impact and evaluation framework to measure the effectiveness and reach of our work.
 - Work with programme teams to collect, analyse, and present data that demonstrates the difference our wishes make to children and families.
 - Lead on internal reporting and contribute to external reporting for supporters, partners, and stakeholders.
 - Promote a culture of reflection and learning, where insight and evidence drive improvement and innovation.
 - Ensure quality assurance processes are in place and regularly reviewed to maintain high standards in service delivery and support functions.
 
Safeguarding and Equality, Diversity and Inclusion (EDI)
- Serve as the charity’s Designated Safeguarding Lead (or in a senior safeguarding capacity), ensuring safeguarding remains at the heart of our culture and practice.
 - Oversee the implementation, review, and training of safeguarding policies and procedures across all regions and activities.
 - Ensure all staff, volunteers, and trustees understand their safeguarding responsibilities and are supported to uphold them.
 - Champion EDI by embedding inclusive values and practices across all areas of work, from recruitment and training to programme design and delivery.
 - Lead initiatives that promote diversity, equity, and belonging, ensuring our charity reflects and respects the communities we serve.
 
Facilities and Resources Management
- Lead the management of the charity’s premises, ensuring a safe, welcoming, and compliant environment for staff, volunteers, and visitors.
 - Oversee maintenance schedules, and health and safety procedures to ensure best value and operational reliability.
 - Support the implementation of sustainability initiatives, reducing the charity’s environmental footprint through efficient resource management.
 - Ensure all operational processes, systems, and IT infrastructure support effective communication and data integrity across the organisation.
 
People and Organisational Development
- Support the CEO to embed a positive and people-focused culture that prioritises wellbeing, development, and performance.
 - Support line managers in creating clear objectives, strong team engagement, and opportunities for growth and progression.
 - Oversee recruitment, induction, performance management, and learning and development frameworks to build a capable, motivated workforce.
 - Implement initiatives to strengthen leadership capability, staff resilience, and cross-team collaboration.
 - Promote a values-led culture of inclusion, recognition, and mutual respect, where every individual feels empowered and valued.
 
Person Specification
Essential Experience and Skills
- Proven experience in a senior management, operations, governance, or organisational development role within the charity or not-for-profit sector.
 - Strong understanding of charity governance, compliance, and risk management.
 - Experience developing and embedding impact measurement and evaluation systems.
 - Proven track record of leading and developing teams, fostering professional growth, and driving organisational culture change.
 - In-depth knowledge of safeguarding legislation and best practice in children’s or vulnerable persons’ settings.
 - Demonstrable commitment to equality, diversity, and inclusion, with the ability to translate principles into practice.
 - Excellent organisational, communication, and influencing skills, with the ability to manage complex priorities and deliver results.
 - Managing restricted and unrestricted funding and budgets.
 
Desirable
- Experience within a children’s charity or health-related setting.
 - Familiarity with Charity Commission reporting, GDPR, and ISO, Fundraising regulator style quality frameworks.
 - Experience managing facilities, health and safety compliance, and contractors.
 
Granting the wishes of children living with life-threatening or terminal illness


                    The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Working within the Development and Outreach Department, (responsible for fundraising, marketing and communications) the Partnerships Team crafts and steward collaborations with companies and brands, in the UK and globally, to generate significant income, raise awareness of WDC brand and work and advocate for positive action.
The Partnerships manager:
- is responsible for developing and implementing a strategy, alongside the corporate engagement lead, to deliver an agreed annual income target, across charitable and trading activities and facilitate valuable in-kind support for WDC.
- is required to expertly research, develop, manage, and enhance relationships with new and existing partners across a diverse range of sectors.
- will be an adept communicator, capable of thinking on their feet, delivering inspiring pitches with authority and securing buy in from colleagues across WDC, and external stakeholders.
- will lead a varied and exciting area of fundraising, covering a diverse range of activities and opportunities which involves balancing the needs of WDC colleagues with external partners.
A world where every whale and dolphin is safe and free

                    The client requests no contact from agencies or media sales.
Regional Manager – Greater Manchester
Fixed term contract for 6 months, continuing subject to funding.
Organisation: One Million Mentors (1MM)
Location: Greater Manchester (hybrid working)
Reports to: Head of Delivery
Help us shape a million brighter futures.
At One Million Mentors (1MM), our mission is simple but powerful — to connect one million young people with one million life-changing mentors. We’re growing fast, and we’re looking for an ambitious, relationship-driven Regional Manager to lead our impact across Greater Manchester.
What You’ll Do
You’ll lead the delivery of our mentoring programmes across the region — building partnerships, recruiting mentors and mentees, and ensuring every match has a lasting impact.
- Establish 150+ new, high-quality mentoring matches each quarter.
 - Lead 1MM’s expansion across Greater Manchester by building partnerships with local employers, councils, schools, colleges, youth charities, and community organisations.
 - Use the 1MM digital platform to manage matching, reporting, and user support.
 - Ensure all mentoring activity meets quality assurance KPIs.
 
Who You Are
You’re an energetic connector and organiser who thrives in a fast-paced, target-driven environment — someone who believes deeply in the power of mentoring and social action to change lives.
You’ll bring:
- Programme development experience at management level, including regional planning and event delivery.
 - A track record of working to ambitious targets in a performance-focused environment.
 - Proven outreach and engagement skills to secure new partnerships.
 - Ability to deliver or facilitate programmes, including recruitment against challenging targets.
 - Excellent relationship management, including working confidently with senior stakeholders.
 - Very strong spreadsheet and IT skills (especially Google Sheets and MS Excel).
 - A confident, self-motivated approach, maintaining high standards and focus even in changing circumstances.
 - A genuine passion for mentoring and social impact.
 
Why Join Us?
- Be part of a national movement empowering young people through mentoring.
 - Work within a passionate, purpose-driven team that values collaboration and innovation.
 - Enjoy hybrid working, flexibility, and opportunities to grow.
 - See the tangible difference your work makes every single day.
 
 Ready to lead mentoring across Greater Manchester?
Join One Million Mentors and help us create one million mentoring moments that matter.
For details on how to apply please see the Job Pack attached.
Applications that do not have a cover letter will not be considered.
Interviews will be held on Tuesday 2nd December over MS Teams.
To transform our society by connecting one million young people with one million opportunities.
                                


                    The client requests no contact from agencies or media sales.
What You'll Do:
- Leadership Excellence: Lead, inspire, and effectively manage a team of professionals to deliver exceptional mental health support and interventions.
- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.
- Collaborative Leadership: As a key representative, you will engage in external meetings, fostering vital partnerships with local mental health services, including primary and secondary mental health services in Swindon.
Why Join Us:
· Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
· Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
· Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.
Together, we can build a brighter, healthier future for Swindon. Your leadership can make all the difference.
Key Responsibilities
· Co-lead and develop your team in partnership with the Service Manager in delivering recovery-focused, high-quality, safe and person-centred care, delivering great outcomes for people using services.
· Informing the future direction and development of the Swindon Wellbeing Services including working closely with Directors and Commissioners internally and externally of the organisation.
· Champion innovation and co-lead the implementation of enhancements to services, and support the implementation of change, best practice and continuous improvement.
· Establish effective working relationships with key referrers including the Primary Care Networks and Secondary Care Services in your locality, facilitating meaningful two-way dialogue with key stakeholders.
· Understand and build upon local assets and resources, to enable holistic and flexible place-based support structures that are responsive to local needs.
· Ensure all staff are supported and developed through on-the-job coaching, individual supervision, group supervision and appraisals, identifying and promptly addressing learning and development needs.
· Produce regular outcome reports demonstrating the effectiveness of the service and highlighting gaps in provision.
· To be involved with the recruitment of new staff including participating on the interview panel and leading on the inductions of new Swindon staff.
· To oversee the recruitment of volunteers, including participating on the interview panel and leading the induction.
· The role will include being on call based on a rota system to provide support to staff in services across Swindon & Gloucestershire Mind when required.
· To attend meetings in relation to the Sanford House building and meetings relating to contracts.
· To conduct risk assessments in relation to service areas, ensuring the services are using the Mental Health Triage Scale effectively and appropriately
· To investigate any incidents reported by staff or people accessing services and follow up with recorded outcomes following S&G Mind policies and procedures
· To explore complaints made to the Swindon SBC wellbeing contract and follow the relevant procedures and policies.
· To undertake investigations in line with relevant policies e.g., complaints policy, HR investigations.
· To ensure all staff are assessing risk and that risk is managed appropriately in line with the persons needs and the policies/procedures of the service.
· To ensure that all lone working arrangements are in place and always followed.
· To act as the Safeguarding Lead for adults and children within the Swindon Wellbeing Service
· To act as the Health & Safety Officer within the Swindon Wellbeing Service.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Welfare and Housing Adviser
Responsible to: Advice Services Manager
Hours: 35 hours per week
Salary: £29,000 to £34,000 FT (depending on experience and qualifications)
Based: Haringey borough (outreach venues including Hornsey, N8 9LP), Willesden, NW10 2JR + other locations if required
Contract: Permanent (subject to continuation of funding)
Please Note: DBS check will be required
JOB OVERVIEW
Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you have a passion for advocating for vulnerable people, helping clients access their welfare entitlements and fighting homelessness? If so, this is an exciting opportunity for you to take the next step in your career by joining the Brent Irish Advisory Service (BIAS) as our Welfare and Housing Adviser for Haringey borough.
BIAS’s welfare and housing advice service supports members of the local Irish community and beyond with a range of complex issues, including disability benefits, pensions, Universal Credit, Irish passports, homelessness, rehousing, tenancy sustainment and disrepair. We are looking to appoint a dynamic, enthusiastic person who has a background or demonstrable interest in advice, welfare or housing to join our friendly advice team. Your role will involve contributing to the establishment, expansion and day-to-day running of BIAS’s advice service in Haringey borough, providing specialist advice on welfare and housing via one-to-one client appointments, completing casework and advocating for positive outcomes for your clients.
You will need to have strong people skills and the ability to build good working relationships with colleagues, clients and partners, an aptitude for working independently, excellent organisational skills and the ability to digest complex briefs. You will be required to manage an active caseload, ensuring that cases are appropriately actioned and recorded and that deadlines are met. You will work with the Advice Services Manager to build and develop the new advice service in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal client base.
If you don’t yet have all the knowledge or experience required, please consider applying as we are willing to consider appointing the right candidate in a training and development role.
KEY WORK AREAS AND MAIN DUTIES
- Providing appropriate advice, information and practical help to clients via in-person appointments, outreach visits, telephone, letter or email. Where necessary, advocating on behalf of clients in the appropriate forums.
 - Ensuring that all casework records are kept up to date and completed clearly and effectively.
 - Contributing to monitoring service delivery and recording client outcomes.
 - Maintaining a good knowledge of other available services, and signposting or referring clients as needed.
 - Participating in regular team file reviews and supervision sessions, and contributing to maintaining BIAS’s high-quality service in line with Advice Quality Standard (AQS) requirements.
 - Engaging positively and constructively with other service providers, including local authorities and housing providers, to maintain partnerships.
 - Staying up to date with developments in welfare benefits and housing legislation and identifying opportunities to effect positive policy change, together with the Advice Services Manager.
 
These are the basic duties required of the Welfare and Housing Adviser. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.
Candidates must be eligible to work in the UK. This role will be based in our advice venues in Haringey[1], with some presence required at our main office in Willesden and some options for flexible working (i.e. one or two days per week).
[1] BIAS is currently running its Haringey advice services from the Hornsey Vale Community Centre, with plans to expand into additional venues in the borough later in 2025.
ABOUT BIAS
BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our active ageing clubs and our Be-a-Friend volunteer scheme. We raise over £2 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for further expansion and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.
HOW TO APPLY
To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria for this role, as detailed in the person specification.
The deadline for applications is 3rd December 2025 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.
The client requests no contact from agencies or media sales.
Contract: Permanent
Salary: Grade 6 - £43,338 per annum
Hours: Full time – 37.5 hours per week
Location: Sheffield
Requests for part-time hours can be considered
Closing date: Wednesday 5th November 2025 at 11.30 pm
Do you have a good understanding of housing and homeless, along with leadership and management experience? Then join Shelter as a Service Manager and you could soon be playing a key role in standing up to the housing emergency in the Sheffield area.
About the role
You will be one of two Service Managers in Shelter Sheffield, reporting to the Strategic Lead, you will deputise for them when necessary and will lead on delivering our services, line-managing Team Leaders and designated functions. Your role will be to ensure that the service delivery meets high quality standards, is delivered safely and is contract compliant. Overseeing the monitoring and reporting of our work, you will have delegated financial responsibility and work closely with partners, commissioners, and other stakeholders in the city to ensure that our services are aligned and impactful.
You will also ensure that we are identifying and addressing the systemic housing issues as illustrated through clients’ presenting need. This is key role to link up Shelter’s national campaigning and policy work with local activity, to ensure that we co-produce our activities and involve people with lived experience fully in our work to make sure their needs are met.
About You
You have sound knowledge of homelessness, housing and related issues, with leadership skills and experiencing of supporting and managing teams. You can demonstrate experience of managing contracts, partnerships or services as well as budgets and are able to develop and sustain key relationships which benefit our local priorities for Sheffield. Experienced in change management, you will be able to analyse insight and evidence to manage and improve performance, as well as being able to work with policies relating to safeguarding, health and safety and data protection.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
Shelter Sheffield provide housing advice and support to people across the city with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and with multiple and complex needs. We take a holistic approach to help them deal with interrelated issues that can impact their ability to keep a home and help over 5000 people a year while also working to change the underlying systems that cause the housing emergency.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV along with a supporting statement which address the following points of the ‘About You’ section of the job description of no more than 350 words each.
- Working knowledge of homelessness, housing and related issues affecting local communities.
 - Excellent leadership skills and experience of supporting and line managing staff
 - Experience of managing and delivering contracts, partnerships or services
 - Budgeting skills and experience of managing budgets and financial reports.
 
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive mindset
 
You do not need to address the remaining points (5-9) in the About You section in your application. Any applications submitted without a supporting statement will not be considered.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Project Manager and Catchment Partnership (CaBA) Host
Salary: Manager Band A, Level 1 £38,520 per annum
Contract length: Full-time position (35 hours per week) over 3.25 years from January 2026, with possible extension.
Location:Hybrid working from home and Thames21’s offices at the Guildhall, City of London and Bow Locks. On-site working as required throughout the Roding, Beam and Ingrebourne Catchment Area.
Responsible to: Thames21 Catchment Partnerships Manager
About Thames21
Thames21 is an environmental charity that works across London and the Thames Basin to deliver high-impact, nature-based solutions to the climate and biodiversity crisis by restoring rivers, while also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them.
Diversity at Thames21
Equity, Diversity and Inclusion at Thames21 is key to our success, and as such, we employ staff from a diverse range of backgrounds. We believe this is crucial in ensuring that everyone has an equal opportunity and is not treated differently or discriminated against due to their characteristics. We value the voices of our individual employees and strive to work in a collaborative, innovative, and balanced way. The postholder must actively support this.
Purpose of the job
We are recruiting an enthusiastic and committed individual to fulfil the combined role of project manager for the Roding Rises project, and catchment partnership co-host for the Roding, Beam and Ingrebourne catchment partnership. The Roding Rises is an ambitious 3-year project funded through The National Lottery Heritage Fund that aims to deliver the following key outcomes:
- Raise the value placed on the river Roding by the local community through a river connection programme of engagement events that will work with urban and rural communities throughout the Roding catchment.
 
- Raise protection of the river Roding through a citizen science action programme, giving communities and catchment partners the data and knowledge to advocate for the river, and through a masterplan for the lower Roding, which will influence and inform future development.
 
- Raise the quality of the habitat in and along the river through the delivery of a significant capital river restoration scheme and a catchment grants programme, so the river brings maximum benefits to both people and wildlife.
 
- Deliver a legacy for the river Roding by integrating the outputs of The Roding Rises with ambitions of the wider catchment partnership and using the project as a springboard for leveraging further catchment-scale restoration work.
 
The Roding Rises Project Manager will work alongside a multidisciplinary Thames21 team to ensure each element of the project is delivered on time, within budget, and with maximum impact.
Within the role of co-host of the Roding, Beam and Ingrebourne Catchment Partnership, this position will help develop and advance the namesake catchment’s action plan through building the partnership, facilitating knowledge exchange between various partners, and working across the partnership to develop and successfully fundraise for river & catchment improvement projects.
Main Duties and Responsibilities
Oversee the delivery of ‘The Roding Rises’ project, ensuring each work programme delivers its required goals on time, within budget and with maximum impact.
- Work with The Roding Rises admin and finance officer to ensure the smooth administration and reporting of the project.
 
- Develop and oversee the administration of The Roding Rises grants scheme.
 
- Support the Roding Rises Engagement, Evidence and River Restoration leads with the administration and coordination of their direct areas of work.
 
- Line manage and oversee the work of the Roding Rises Reporting and Finance Officer.
 
- Work with Catchment Partners and Thames21 support functions, to identify, scope and develop river and catchment improvement projects which are realistic and fundable, thereby enabling the implementation of the Catchment Partnership’s Objectives and Catchment Action Plans to meet national environmental objectives.
 
- Arrange, host and coordinate meetings for The Roding Rises and the Roding, Beam and Ingrebourne Catchment Partnership to share knowledge, news and project progress between stakeholders, including the production of agendas, minutes and actions.
 
- With support from Catchment Partners and Thames21 support functions, lead on the development of match funding applications for The Roding Rises project, and wider funding applications to enable the delivery of river improvement projects across the catchment partnership.
 
- Work with Catchment Partners and Thames21 support functions, to share information between partners and stakeholders to ensure that all interested parties are up to date with the latest information and knowledge of techniques, opportunities and developments in areas relevant to the Partnerships.
 
- Update Thames21 central record-keeping databases in line with GDPR requirements.
 
- Represent Thames2, the Catchment Partnership and The Roding Rises project at events throughout the catchment.
 
Other Duties
This job description cannot cover every issue or task that may arise within Thames21. At various times, the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.
For more information, please refer to the attached job description
The client requests no contact from agencies or media sales.
Are you passionate about volunteers and digital inclusion? Join us to coordinate Bexley’s Digital Champions, inspiring and supporting volunteers to help residents navigate the online world with confidence.
The digital world is all around us, yet many residents are being left behind. Around one in twenty adults has never used the internet, and many more struggle with access, skills, or confidence. This digital divide affects employment, healthcare, social connection, and other areas that directly impact quality of life. This is your chance to make a real difference — empowering people to access healthcare, services, and opportunities in an increasingly digital world.
Bexley Voluntary Service Council (BVSC) is looking for an organised and enthusiastic Volunteer Coordinator to lead our growing Digital Champions project. You’ll recruit, train, and support a network of volunteer Digital Champions who help residents gain the confidence and skills to use technology in their everyday lives.
From sending an email or applying for a Blue Badge to accessing online GP services — your work will help make sure no one in Bexley is left behind as life moves increasingly online.
 
About the role
As our Volunteer Coordinator, you will:
· Recruit, train, and support volunteer Digital Champions across Bexley.
· Build partnerships with community groups and local organisations to reach residents who need support.
· Organise regular volunteer meet-ups, training sessions, and peer learning opportunities.
· Monitor and report on project activity and outcomes.
· Promote the Digital Champions network and share its impact locally and beyond.
This is a community-focused coordination role — perfect for someone who loves working with people, supporting volunteers, and building meaningful partnerships. You don’t need to be a tech expert — just confident using digital tools and enthusiastic about helping others learn.
About you
We’d love to hear from you if you:
· Have experience supporting or managing volunteers.
· Are confident using digital tools (like email, forms, and video calls) and can explain them clearly to others.
· Enjoy building relationships and working collaboratively with partners.
· Are organised, proactive, and able to manage multiple tasks.
· Care about inclusion and want to help reduce digital inequalities.
Why join BVSC?
BVSC is a supportive, friendly team committed to strengthening the voluntary and community sector in Bexley. We offer:
· 25 days annual leave (plus bank holidays)
· An extra day off for your birthday
· 6% employer pension contribution
· Flexible working: one day working from home each week, with flexible start and finish times (8am–6pm, core hours 10am–4pm)
· Access to the Blue Light Card
· Ongoing training and professional development opportunities
· A positive, inclusive team culture where your ideas are valued
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
Kinship Minds is a transformative programme that enhances the support we provide to kinship carers in England and Wales. Our goal is to build kinship carers' confidence and equip them with the knowledge and skills to support children in their care - especially in recognising and responding to early signs of mental health issues.
We are at the beginning of our journey to embed therapeutic and trauma-informed approaches across all areas of service delivery. This includes 1-to-1 support, digital resources and training, and peer support networks.
The Strategic Trauma-Informed Practice Manager will lead this transition, helping us move from a trauma-sensitive organisation on a journey that becomes trauma-aware, trauma-informed, and ultimately trauma-responsive.
This strategic and hands-on role will help Kinship strengthen its therapeutic offer and build the confidence and capacity of staff and kinship carers to understand trauma and the impact it has, and provide strategies to support. We are particularly interested in experience in developing trauma-informed parenting training and resources.
The postholder will play a key role in developing and manualising our trauma-informed approach across core services: Kinship Connected, Kinship Reach, our Advice Service, and Peer Support Service. They will work with subject matter experts to develop trauma-informed approaches, toolkits and resources into everyday service delivery – based on the needs of kinship carers and their families.
You will need to be able to step into this role quickly, bringing your experience of building and developing trauma-informed approaches in complex services. You will have strong leadership capabilities, able to work at pace autonomously with creativity and dynamism. You will need to have excellent attention to detail.
Key responsibilities include:
- Developing and leading Kinship’s trauma-informed strategy, ensuring the implementation of trauma-informed principles across all service delivery (for example, using Dr Karen Treisman’s approach).
 - Leading the development and manualisation of trauma-informed practice across Kinship Connected, Kinship Reach, the Advice Service, and the Peer Support Service. This includes resources, approach and content.
 - Supporting organisational development to embed trauma-informed values in practice, culture, policy, and leadership, working with our Head of People and Culture.
 - Developing reflective practice approach to support managers to staff and volunteer resilience particularly across services. This could include a ‘train the trainer’ approach.
 - Auditing current practices and recommend systems and processes to support trauma-informed service delivery.
 - Developing and delivering capacity-building approaches and resources for kinship carers to help them identify and respond to trauma and mental health needs in children.
 - Working collaboratively with subject matter experts to develop self-guided training, toolkits, and multimedia resources.
 - Providing and leading expert input into the trauma-informed design and delivery of Kinship Connected, Kinship Reach, Advice Service and other 1-to-1 support programmes.
 - Guiding frontline delivery staff to adopt trauma-informed practice, including the use of strengths-based approaches and flexible, family-led planning.
 - Representing Kinship at external events and meetings to raise awareness of the services and to influence other organisations, policy and practice.
 - Full list of responsibilities in the the job pack below.
 
Essential knowledge, abilities, skills and experience includes:
- A qualified trauma-informed practitioner with significant experience in delivering or developing trauma-informed services.
 - Experience working with kinship carers or in adoption and fostering sector.
 - Proven experience applying the principles of trauma-informed care across organisations, preferably in children and family services.
 - Experience in designing and delivering training and coaching for professionals and/or families on trauma and therapeutic approaches.
 - Excellent understanding of safeguarding policies and procedures focusing on contributing to a culture which values transparency, reflective practice and continuous learning.
 
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
How to apply
Please apply via Charity Job with your CV and you will also be asked to answer 5 short questions in place of a cover letter.
- Application deadline: 12pm, Friday 7 November 2025
 - First interview: w/c 17 November 2025
 
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
                Some tips for your application:
•	Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly. 
•	Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
•	Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience. 
•	Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do. 
            
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
                                


                    The client requests no contact from agencies or media sales.
                
                
                
                
                
                
                
                
                
                
                
                
                        
                        
                        

