Area operations managers jobs
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting time to join us. Diversity Voice has recently merged with CCS, and with aligned values and mission, we are delighted to be able to work more effectively as one team to serve diverse ethnic, faith and belief communities in Somerset.
CCS has also recently secured funding for another 4 years for our work with our diverse communities. Alongside the “Welcome for All” Displaced people programme, this will allow us to build a strong community infrastructure to support individuals and communities across the county. Our work combines grassroots engagement, specialist support, and strategic influence to build a stronger, more connected, and inclusive Somerset.
This is a key strategic role in our organisation. You will lead and manage the Somerset Diverse Communities (SDC) team. Together with your team, you will listen to community needs, promote suitable responses and convene individuals and organisations to seek community-based solutions, supporting communities to thrive together.
As part of this role you will also be responsible for managing a varied programme of ESOL courses, groups and support in schools. In addition, you will manage the delivery of our support for Open Mental Health Alliance partners to provide programmes that integrate equity, diversity, inclusion and belonging into everything they do.
Our approach is rooted in trust, cultural humility, and lived experience. We work with, not for, our communities — creating space for voice, leadership, and influence. This has allowed us to surface sensitive and complex issues such as immigration, faith-based exclusion and rural racism, and work through them constructively with communities and institutions.
We enable change by listening, responding to need and building connections between people and communities.




The client requests no contact from agencies or media sales.
Help communities thrive by bringing people together
Are you an experienced project manager who’s passionate about inclusion, cohesion, and community-led change? Would you like to lead a dynamic programme that builds bridges between people of different faiths, ethnicities and backgrounds in some of the most diverse parts of England?
Near Neighbours is seeking a skilled and committed Programme Manager to lead the delivery of our national programme. Working closely with a network of regional hubs and local partners, you will ensure high-quality delivery of a new programme of work that focuses on:
- Youth voice, enterprise and leadership
- Understanding and countering misinformation
- Deepening local partnerships and outreach
- Inclusive community leadership and dialogue
- Building long-term sustainability and shared learning
This is an exciting opportunity to lead a wide-ranging portfolio with national reach and local depth. You'll work closely with regional partners to support delivery, manage reporting and learning, and help shape new strands of work responding to emerging issues in social cohesion. You’ll also contribute to strategic conversations about community impact, programme development, and storytelling.
We’re looking for someone who brings a combination of practical delivery skills, insight into local community dynamics, and a deep belief in the value of inclusion and connection. You will likely have:
- Strong experience of managing community, cohesion or social impact programmes
- Excellent relationship-building and communication skills
- Experience working with faith groups, grassroots organisations, or in culturally diverse settings
- Strong planning, reporting, and project management capabilities
- Confidence working independently and collaboratively across multiple workstreams
You’ll join a small, committed and friendly team with a strong sense of purpose. We offer flexible, remote working, with regular team connection days and travel to community partners around the country. You’ll have a chance to shape real impact at the intersection of faith, inclusion and community life.
HOW TO APPLY
Potential Applicants: If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you. We don’t expect everyone to meet all of the criteria listed.
To apply: email an up-to-date CV and covering letter (up to 2 sides of A4) outlining your relevant skills and experience, relating to the listed responsibilities and person specification
Applications close: 9am Monday 14th July 2025.
Battersea is entering an exciting phase of innovation and transformation during this first year of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth necessary to achieve our organisational goals.bThis role sits within the Philanthropy, Partnerships & Commercial (PPC) team, made up of Philanthropy & Trusts, Corporate Partnerships & Commercial, Special Events & Stewardship, and Fundraising Operations.
The focus of the Philanthropy & Trusts team is to build a solid base of support through excellent stewardship of existing trusts and major donors alongside cultivation of new prospects, reached through prospect research and the networks of senior volunteers.
The key purpose of this Philanthropy Manager is to meet both financial and strategic KPIs, by managing a portfolio of key individual relationships and cultivating new prospects to support the long-term health of the Philanthropy pipeline. This role, together with Battersea’s other Philanthropy Manager, will also work closely with senior leadership, senior volunteers and other individuals to open up networks and introduce new major donors to Battersea.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 3rd August 2025
Interview date(s): w/c 11th August 2025 (1st round), w/c 18th August 2025 (2nd round)
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role
The café manager is responsible for leading all team members both paid staff and volunteers in the efficient and self sustaining operation of the cafe. They are responsible for managing the day-to-day operations and financial performance of the café and maintaining high standards. They need to foster a positive environment, which provides consistent, fast, efficient, and friendly service and a high quality experience for both our customers and team members. Team members include paid staff and volunteers some of whom have learning difficulties.
The manager will support and work within the Christian aims and purposes of St Thomas Church, and in accordance with its ethos and values, creating a place for all at the heart of the community.
The Church takes the safety of everyone within the church very seriously and expects that everyone will work within the Church safeguarding policy.
The café manager will be responsible to the Team Vicar at St Thomas Church
Responsibilities
Product:
Manages and develops menus
Initiates, reviews and manages processes to make sure that all staff and volunteers are ensuring food served and delivered is to a high and consistent quality.
Ensures that all team members are educated on our products and services and products are delivered to customers consistently to a high quality.
Initiates, reviews, and manages systems that ensure that all staff and volunteers are inducted and continually trained in food hygiene, allergen awareness and that all statutory records regarding food hygiene, allergens are kept up to date.
Initiates, reviews and manages systems to improve stock control and minimise wastage
Service:
Is the Role Model for outstanding service in the cafe.
Pro-active in solving customer problems and satisfying customers in various situations and can handle conflict and other sensitive issues in a calm and fair manner.
Ensures that all team members provide customers with efficient, friendly, superior service on a consistent basis.
Consistently monitors, coaches and encourages team members to meet excellent service standards.
Assesses and provides adequate resource (paid staff and volunteers) to provide efficient and friendly, superior service and documents this on the weekly rota.
Maintains high cleanliness standards consistently throughout the cafe in the areas of store appearance, merchandise and equipment.
Training and Development:
Ensures a safe, enjoyable place of work for all team members recognising and respecting the unique needs, abilities and potential for development in every individual
Provides ongoing training and development to all team members (staff and volunteers) in the areas of operating standards, customer service and product knowledge.
Demonstrates the ability to lead, effectively communicates and is passionate about the Cafe.
Builds morale and team spirit by fostering a work environment where team members input is encouraged and valued.
Ensures each team member has received proper training to perform as a barista or in any other role effectively and efficiently.
Coaches and counsels team members for improved performance, documenting developmental plans for paid staff as necessary.
With support from your line manager, ensure that employment law and the businesses policies are followed in relation to human resources.
Hold 1 week and 3 month reviews with new employed starters, and with your line manager
Ensure that new starters are fulfilling the duties of their role(s) before the end of their probationary period
Hold annual reviews with employed café staff to celebrate their achievements and to identify areas where additional training or support may be required.
Cafe Operations:
Ensures that all cafe operating procedures are adequately documented and available for all to use
Ensures the Staff handbook is updated regularly
Facilitates on-going training and development of current staff and volunteers.
Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents.
Provides the necessary health and safety training for staff and volunteers
Documents accidents, conducts initial investigation and determination of root cause in the interest of maintaining a safe work environment
Business
Delivers the agreed financial targets for the café
Develops promotional programmes to deliver the sales targets
Safeguarding
The Church takes the safety of everyone within the church very seriously
and expects that everyone will work within the Church safeguarding policy.
In particular, the Church expects anyone who becomes aware of a safeguarding risk or of actual abuse, to immediately raise this with the Parish Safeguarding Officer.
Those who work with children, young people and/or adults who are vulnerable should have a commitment to:
· Adhere to the church's policies and codes of conduct
· Treat individuals with respect
· Recognise and respect their abilities and potential for development
· Working in ways that meet and develop the personal, spiritual, social and pastoral needs
· Promote their rights to make their own decisions and choices, unless it is unsafe
· Ensure their welfare and safety
· The promotion of social justice, social responsibility, and respect for others
· Confidentiality, never passing on personal information, except to the person you are responsible to, unless there are safeguarding issues of concern which must always be reported to the person you are responsible to and to the safeguarding officer.
Person Specification:
1 Skills
1.1 Good written and oral communication skills
1.2 Good numeracy skills
1.3 Confident, enthusiastic and self-motivated with a great work ethic
1.4 Creative, innovative and willing to implement ideas and professional opinion
1.5 Team player with a demonstrable positive, ‘can do’ attitude and ability to motivate a team including volunteers.
1.6 Motivated by a passion for preparing food with quality and with great service delivery
1.7 Excellent customer service skills and demonstrable experience in a café environment- preferably in management, but not essential.
1.8 Able to show sensitivity and flexibility as circumstances demand
1.9 Resilient and able to work under pressure when faced with complex and demanding situations
1.10 Able to handle conflict and other sensitive issues in a calm and fair manner
Knowledge
2.1 Knowledge of the catering and / or coffee sector
2.2 Possess a high level of coffee art skills and knowledge
2.3 Sound knowledge of Hygiene, Health and Safety
Experience
3.1 Experience of preparing food to safe and high standards
3.2 Experience of working as a barista in a coffee shop
3.3 Experience of working with, supporting and guiding people and volunteers of all ages
3.4 Experience of line managing people
Qualifications
3.1 A good general level of education
3.2 Food Safety and Hygiene level 2
Working Arrangements
40 hours per week between the hours of 8am to 4.30 Monday to Wednesday, 8am to 6.30pm Thursday and Friday, 9 am to 4.30 pm on Saturdays. 10am to 4.30pm Sunday including up to three weekends per month (minimum two)
28 days paid holiday per year plus public holidays.
Plus 1 day paid holiday per year on your birthday
Salary Up to £14.79 per hour depending on experience (Annual £30,763)
Pension scheme
The PCC has a workplace pension scheme with NEST and follows legal requirements . Nest is the workplace pension scheme set up by the government.
You may be automatically enrolled into the occupational Pension Scheme however you may also choose to opt out of this. Should you opt to take out a Personal Pension Plan then this is a private matter between yourself and the financial institution concerned and does not involve the Church in any way.
References:
Excellent and unequivocal references
Current Employer
Former Employer
The client requests no contact from agencies or media sales.
Programme Manager to oversee all of CHIPS' work in Brixton with young people and families.
About CHIPS
CHIPS (Christian International Peace Service) aims to bring about peace and reconciliation in areas of conflict or tension. We have over 59 years’ experience helping communities in the UK, Cyprus, India, the Philippines, Northern Ireland and Uganda; with our current projects being in Northern Ghana and Brixton, UK. We help communities build futures free from violent conflict through practical projects that both tackle the root causes of the division and bring the sides together to build trust and healthy relationships.
Our Vision: Our vision is for a world where conflict is met with peacemaking, division gives way to reconciliation, and communities work together to build sustainable peace.
Our Mission: Rooted in Jesus' example of peace and reconciliation, we accompany communities affected by violent conflict, fostering relationships, taking practical action, and building a foundation for lasting peace.
Our Philosophy:
- We go where we are invited
- We live in the heart of the conflict
- We take sides. Both sides.
- We are committed for the long term
About the Role
This is a really exciting time to join CHIPS (Christian International Peace Service) as we approach our 60th anniversary — with deep roots in peacemaking and a fresh vision for the years ahead. We’ve recently launched a new organisation-wide strategy, and we’re looking for a passionate and dynamic Programme Manager to lead its implementation within our Brixton project.
You’ll be stepping into a unique and influential role, responsible for shaping and growing our work in South London. As the Programme Manager, you will oversee our team in Brixton — including the Family Support Coordinator, the Connection Builder (Youth and Comms), and a group of dedicated Sessional Youth Workers. You’ll bring strategic direction, strong leadership, and hands-on oversight to ensure the programme remains responsive, relational, and transformative.
You’ll be joining a young and vibrant team committed to building peace and hope in some of the hardest places. This role will stretch and challenge you — but it will also offer huge opportunities for personal and professional growth. It’s a role for someone who feels deeply called to serve God by walking alongside those often considered the least and the last in society, and who believes that real change happens through deep relationships and persistent hope.
Key Responsibilities of Programme Manager
- Lead the strategic development and delivery of our Brixton programme
- Manage a local team and foster a values-led, collaborative culture
- Oversee programme operations, safeguarding, finance and MEAL
- Build strong relationships with community partners and stakeholders
- Champion CHIPS’ Christian peacemaking ethos and relational approach
About You
We’re looking for a Programme Manager who:
- Has a deep, lived Christian faith and a heart for justice and reconciliation
- Has experience managing community or youth programmes
- Is a confident leader with excellent relational and organisational skills
- Understands the challenges facing young people and families in urban contexts
- Thrives in a role that blends strategy, delivery and day-to-day management
Details
- Title: Programme Manager (Brixton)
- Location: Brixton, London
- Hours: Full-time or 80% (28 hours min)
- Salary: £37,000–£41,000 (FTE)
- Start: September 2025
- Contract: Fixed term to August 2026 (with expectation of renewal based on funding)
- Application Deadline: Monday 7th July at 6pm
We accompany communities affected by violent conflict, fostering relationships, taking practical action, and building a foundation for lasting peace.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Communications Manager
Reports to: Senior Manager, Team and Operations, RSTMH
Hours of work: Full time
Location: High Holborn, London (this role is office based located between Russell Square and Chancery Lane)
Job type: Permanent
We are looking for a permanent and full-time member of staff to help develop and manage RSTMH’s profile within tropical medicine and global health. We need a passionate and creative communicator who can play a key role in meeting our communications objectives. This role is office-based in central London, with the option to work from home on Mondays.
RSTMH is a membership society formed in 1907, with around 1,800 members and Fellows in over 100 countries. We work to improve tropical medicine and global health by enabling and promoting research, sharing knowledge and convening networks through our members and Fellows and beyond. The Communications Manager will have the opportunity to develop and enhance RSTMH’s reputation as a credible and trusted voice in tropical medicine and global health.
This is a wide-ranging and exciting role. You will lead on implementing the organisation’s communications strategy, working with the leadership team to ensure it meets the aims of the wider RSTMH strategy. You’ll maintain and further develop the website and social media platforms, build links with media contacts, and source, commission and develop content. You’ll manage relationships with key suppliers, including website developers, strategic partners, digital media and creative agencies. You’ll also be responsible for delivering RSTMH’s newsletters to our members and Fellows, and global network of supporters.
We’re looking for someone ambitious and solutions-focused with a passion for communications to deliver creative and innovative content. You’ll have the ability to engage people in the technical areas of our work as well as the nature of the societal problems and context we’re seeking to improve, and establish analytical systems to monitor our progress.
The Role
- Implement RSTMH’s communications strategy, in line with the wider organisational goals
- Full ownership of the website, including content updating and monitoring for consistency and currency, managing any development work and integration with other systems
- Manage social media channels for RSTMH, and develop strategies to engage wider networks
- Accountable for our joint venture website, grow: including developing a strategy for updating and maintaining the listings and income generation through advertising and/or sponsored posts
- Commission, source, write, edit and proofread engaging and relevant content for the website and social media channels, providing editorial support as required and building a network of expert contributors
- Track engagement across media channels and email marketing, and produce monthly reports for leadership team showing activity
- Ensure RSTMH’s brand and editorial guidelines are maintained in all of the Society’s work, including all communications by the team
- Full responsibility for fortnightly newsletters for RSTMH members and Fellows, and monthly newsletters for non-members with strategies to convert non-members
- Create and maintain Society level communications calendar
- Monitor developments in global health and tropical medicine, especially in order to inform policy work with our Policy and Advocacy Committee
- Establish a network of media contacts for the Society to promote its work, signpost experts, and raise its own profile
- Represent RSTMH externally with key partners, at relevant conferences and industry events
- Support on income-generating activities across RSTMH, particularly new memberships, conversions, journal promotion and event marketing
- Establish and maintain systems to report and evaluate RSTMH’s digital platforms and activities
- Develop communications plan for all areas of RSTMH, working with department managers to execute
- Support key RSTMH spokespeople, including the Chief Executive, with media briefings, press releases and key messaging
- Fully manage the communications budget
- Responsibility for promotional materials including flyers, event signage, merchandise and handouts
- Working across all aspects of RSTMH communications
Person Specification
Essential experience
- 5 years’ experience within a digital communication role
- 3 years’ experience developing and maintaining websites and social media for a campaign, cause or organisation
- Proven experience working in an editorial capacity, developing compelling copy for online audiences, with a varied portfolio of written work
- Experience of digital content creation, commissioning and management
- Proficiency in HTML newsletter creation, working to tight deadlines, collaborating with other departments, and using mail clients
- Experience of managing suppliers, partners and contributors
- Familiarity with design software for creating digital assets, such as Canva
- Knowledge of CRM databases
- Experience with digital advertising and promoted social media posts, analysing trends, reviewing efficacy, and adjusting campaigns in real time
- An understanding of the academic and research communities
Personal attributes
- Self-starter, able to work proactively and intuitively
- Passion for tropical medicine and global health
- Good team player, with an understanding of the challenges of working in a small team
- Resilience under pressure
- Flexibility to work outside of office hours, and to travel within the UK and beyond, as required
- Ability to communicate with a range of people of different levels, disciplines and backgrounds
Desirable
- Knowledge of Mosaico and SparkPost for building HTML emails
- Experience running websites on Drupal 10
- Some experience using CiviCRM
- Existing network of experts in the tropical medicine and global health space
The deadline for this role is 5pm BST 13th July.
Please note: We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.
Please click the apply button and send your CV and a supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. Applications submitted without a supporting statement may not be considered. (Please insert your supporting statement where it asks for your cover message or covering letter).
No agencies please.
Please send your CV and supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. Applications submitted without a supporting statement may not be considered.
Location: Billericay (with occasional travel around Essex and beyond)
Salary: £34,068 FTE, Actual £20,440.80 (based on 22.5 hours per week)
Contract and Hours: Permanent, Part time, proposed 22.5 hours per week (but flexible for the right candidate)
Benefits: Hybrid working, free enhanced DBS check, free on-site parking, learning and development opportunities, and access to our Employee Assistance Programme
Are you ready to make a real difference in the lives of disabled individuals and their families?
At Hamelin, we're not just about social care – we're about re-imagining it, finding innovative ways to support autistic adults and people with learning disabilities in achieving their life goals. We’re expanding our Income Generation team with this new role, which will be critical in securing funding to enable us to support more people, in very different ways.
As Community Partnerships Manager, you'll be at the forefront of our fundraising efforts, generating income from our corporate partners and supporters in our community; fuelling our essential programs and pioneering pilot initiatives. You'll be the driving force behind building strong relationships with businesses, charities and individuals, that secure vital funding and skilled volunteers for our services.
Previous experience in a community or corporate fundraising role is not essential, but you must have the ability to network productively and pitch proposals to a variety of audiences.
Is this the opportunity within charity fundraising you have been searching for?
We are proud to support families and individuals across Essex via our respite, community and wellbeing services. We offer opportunities for people to learn life skills, live independently, find employment and engage with their community.
The Income Generation and Communications department is a small but high-performing and ambitious team, working flexibly to support the charity’s frontline services. You’ll be joining a team that will give you the support to be successful, with the autonomy to develop your own role.
From time to time, you will need to represent the charity at events, support bids for contracts, and attend networking opportunities. This will mean occasionally working evenings, weekends or on your non-working days. We’ll give you notice of when this is required, and you’ll be able to claim your time back.
This role can be office based or predominantly remote to suit you (albeit there will be times when you need to be in Billericay or elsewhere in Essex).
We’re open to negotiating the working pattern with the successful candidate, to be as flexible as possible.
In order to be successful in this role you must have:
· Full driving license. Able to drive Hamelin vehicles as well as use of own car
· Experience of writing professionally and persuasively
· Experience of working across teams and influencing other Managers
· Experience of presenting complex information for a variety of audiences
· Great communication skills, with the ability to build strong relationships and credibility
· Bravery to challenge the status quo and embrace a continuous improvement approach
· The ability to understand complex information and analyse data
· ICT skills such as the MS Office suite
It would be great if you had:
· Formal qualification or training in fundraising, marketing, sales, bid writing or other fundraising disciplines
· Experience of building deep and beneficial relationships with businesses
· Experience of working with individuals with a learning disability or neurodiversity
· Experience of change management and service growth
Hamelin Trust has a duty to safeguard and promote the wellbeing of the people it supports and is committed to doing so. Hamelin Trust expects all staff and volunteers to share this commitment.
Appointments are subject to satisfactory enhanced DBS disclosure & other safeguarding and recruitment clearances.
Deadline for applications – Tuesday 8th July 2025
We anticipate having a single interview process and will send applicants the interview questions and assessment task in advance.
Defining care for a better future
The client requests no contact from agencies or media sales.
Operations Support Coordinator
Team: Operations Support
Hours: 4 days (30 hours) per week (hours/days by agreement)
Location: Hybrid – minimum 1 day per week in our Holborn, London office. The rest of the week can be worked remotely
Report to: Operations Support Team Manager
Starting salary: £23,809.50 pro-rata
Application Closing Date: 20/07/2025 (23:59)
Interview date: 30 July 2025 – in-person at our Holborn, London office.
Starting date: ASAP
Contract: permanent
About GoodGym:
GoodGym is a multi-award winning social enterprise that connects exercise with volunteering. Across 65 cities and boroughs its members run to help isolated older people and community projects. It’s shown to reduce isolation, improve community cohesion and to improve wellbeing for all involved. It is frequently cited as a leading social innovation by the government, mainstream press and leading think tanks. GoodGym’s impact and activity continues to grow and this role is crucial in enabling GoodGym's sustainable future. For more information, please visit www.goodgym. org
Job Purpose
As part of GoodGym's Operations Support Team, you will play a key role in coordinating volunteers to provide practical and social support for older people across the UK.
The crucial part of this role will involve supporting volunteers and beneficiaries throughout processing and confirming mission requests for practical tasks and monitoring and supporting befriending pairings.
You will also work as part of project teams making changes to improve our processes. And you will collaborate with and support colleagues across the organisation.
The ideal candidate will have experience in digital administration, working with volunteers and vulnerable people, and should be comfortable working on different projects simultaneously.
Responsibilities
Primary Responsibilities
Office Management
- Providing phone and email support to our members, referrers and beneficiaries
Volunteer Support
- Acting as the first point of contact for volunteers, whether over email or over the phone; supporting them on either social visits or missions, troubleshooting and resolving issues where necessary, maintaining complete volunteer records and reporting to the Operations Support Team Manager if any safeguarding issues/allegations are made in line with GoodGym’s Safeguarding Policy
- Providing administrative support for missions, including but not limited to: communicating with referral partners, screening and listing missions on the GoodGym website, confirming missions with beneficiaries on the phone and ensuring best safeguarding practices are upheld
- Supporting volunteers through the process of DBS applications, checking references and making judgement calls on volunteers’ suitability for the volunteer role
- Supporting, in a respectful and trusting manner, a long-standing team of operations support volunteers who work with us
Relationship Management
- Communicating with potential and existing referral partners over the phone and via email, answering questions about GoodGym and providing technical support as and when necessary
Other Responsibilities
- Contributing to the development of the Operations Support Team and respective processes and policies
- Working collaboratively with other internal departments
Person Specification
Knowledge
- An understanding of the needs of older people and volunteers
- Awareness of services available to older people (desirable)
Skills and abilities
- Excellent verbal communication skills, particularly over the phone
- Excellent written communication skills
- Excellent organisational and multitasking skills and ability to prioritise workload
- Excellent attention to detail and problem-solving skills
- Ability to collaborate with team colleagues
- Ability to work with minimum supervision and under own initiative
- Ability to provide information, advice and assistance appropriately, to volunteers and older people who use GoodGym’s services
- Empathetic and able to build supportive relationships with people from a variety of backgrounds
- Proficient with Google Workspace, Google Drive, and able to pick up new systems quickly
- Comfortable using multiple online programs simultaneously
Experience
- Experience of volunteering
- Experience of working with and managing confidential information
- Experience of working with or supervising volunteers (desirable)
- Experience of dealing with a busy or shared inbox (desirable)
- Experience managing relationships with a variety of internal and external stakeholders (desirable)
- Experience of DBS check process (desirable)
- Knowledge of safeguarding in relation to the protection of vulnerable adults (desirable)
Why join us?
- Be part of our important mission to bring communities together and reduce loneliness and isolation.
- GoodGym is a scalable approach to tackling major social issues and you’ll play a key role in it
- Friendly, positive and supportive team with a genuine purpose
- Growing organisation with national reach at a pivotal point of change
- 25 days holiday + bank holidays
- Central London location;7th Floor, 33 Holborn London, EC1N 2HT,
- Flexible working- minimum 1 day per week in our London office in the Holborn area
- Regular in person socials over the year
How to apply:
We use an application form to ensure that our recruitment process is fair; it allows us to look at all applications in the same format and to remove fields that might lead to bias when we are reviewing applications.
If you have questions before applying, you can email our Operations Support Team Manager
via missioncontrol@goodgym. org
We are looking for the best people to help us provide support to millions of people affected by loneliness in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, sex, gender identity, disability, age, nationality, religious or philosophical belief, age, sexual orientation, educational attainment, family status, trade union activity or any other factor. We see diversity as strength and want everyone to be able to be their whole selves at work.
We have a code of conduct in place, and are committed to creating a culture where everyone feels safe and respected.
The information collected during our recruitment process is only used for monitoring purposes to assist us in analysing the profile and make up of individuals who apply, are shortlisted for and appointed to each vacancy. In this way, we can check we are complying with the Equality Act 2010 and with our own Equality Opportunities and Diversity policy.
The Therapeutic Service Co-ordinator & Clinician is a vital member of the DreamArts Core Team. This role combines project co-ordination with direct therapeutic support through our EXPRESS PLUS service and our work with young carers.
EXPRESS PLUS is a free therapy service based in Westminster offering weekly one-to-one or parent-child creative therapeutic support to young people aged 7–18 (or up to 25 with additional needs). It is the only service of its kind in the borough and we provide a safe and welcoming space for clients to explore issues such as domestic violence, sexual abuse, and suicidal ideation.
Sessions take place at three community venues and are delivered by qualified or qualifying therapists using a wide range of creative tools—arts and crafts, sand play, puppets, games—to help young people express themselves in ways that feel natural and safe. With an 80% retention rate after three sessions and two-thirds of clients from global majority backgrounds, the service has a demonstrable impact.
EXPRESS PLUS is proudly user-led. Young people are at the heart of every decision, and the service adapts to meet their needs—typically offering up to 18 weekly sessions, with flexibility depending on circumstances. We accept self-referrals from young people aged 14+, parents/carers, and statutory and voluntary services.
As part of this role, you will also deliver direct therapeutic support to young people with caring responsibilities. This includes offering weekly 1:1 sessions for three young carers and being part of a team facilitating monthly group therapy spaces.
We are looking for a team member who is passionate about the power of creative therapy to support young people. It also offers opportunities to case-manage three-to-four therapists and bring a therapeutic lens across all aspects of DreamArts’ work. We provide appropriate levels of clinical supervision plus a quarterly reflection space to support your professional development.
In in last year’s staff satisfaction survey 100% of team members felt inspired at DreamArts to do their best at their job, and 100% said that their voice and skills matter at DreamArts.
‘DreamArts has a profound impact on the lives of young people and is a model of exemplary practice.’ - The Royal Central School of Speech & Drama, Impact Study
DreamArts has a mission; to transform young lives by fusing arts and therapy.
For over two decades, DreamArts has worked directly in the community, making a difference to the lives of over 500 young people each year in some of London’s most deprived areas—empowering them to explore who they are, build positive relationships and develop emotional wellbeing.
Our award-winning projects put young people in control: from devising new mini-musicals and immersive theatre, to young carers curating photography exhibitions and young refugees touring their original beatbox plays across the UK. Alongside this, our free therapeutic services offer vital support as mental health crises among young people continues to grow.
DreamArts is committed to providing an integrative and inclusive programme and not to discriminate on the grounds of race, ethnic origin, nationality, or culture. We are also committed to being a more diverse and culturally representational organisation, therefore any applicant that identifies from a minoritised background and meets the essential criteria will be automatically selected for an interview.
The client requests no contact from agencies or media sales.
Location: Crosby Lakeside Adventure Centre, Waterloo, L22 1RR
Contract: Full time, Permanent
Salary: £37,000 gross per annum
Closing Date: 11th July 2025. We may close the position early if the right candidate comes forward.
Are you a Watersports Manager looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are currently looking for a Boat Station Manager to join our team.
About the role
The manager is instrumental in facilitating and delivering life changing, positive on the water experiences for young people. As an expert practitioner, they will provide leadership, development and mentoring to their team of instructors. The post will require strong organisational skills.
The Manager is an employee of the Marine Society & Sea Cadets based at our Crosby Boat Station. The post holder is required to hold and maintain the following qualifications as a condition of employment: RYA Senior Dinghy Instructor and RYA Powerboat Instructor.
The primary purpose of the role is to manage a water-sports training facility in the Liverpool area for all Sea Cadet Units and other affiliates to the Boat Station.
Responsibilities
- Manage the day to day running of the Boat Station.
- Ensure that all visiting groups and their staff are fully briefed on the Boat Station’s policies and procedures and that there is adequate supervision of Cadets and young people at the facility, so as to discharge their duty of care for them.
- Oversee the Chief Instructor and all other sessional Instructors using the Boat Station.
- Manage the Boat Station’s accounts in liaison with the Regional Finance Manager including day to day fees.
- Ensure that best practise in accordance with the NGB guidelines and requirements following our Inshore Boating Operating Standard.
Requirements
- RYA Senior Dinghy Instructor
- RYA Powerboat Instructor
- Leading outdoor activities with a wide range of groups, individuals and abilities
- Developing and implementing training programmes and strategies
- Budget/financial management
- Experience and knowledge of boat routine maintenance and repair
- Experience delivering afloat instruction/training
Desirable
- Experience/knowledge of uniformed and/or youth organisations
- RYA Advanced Dinghy Instructor
For further information about the role, please download our Recruitment Pack.
Benefits
- Cycle to work scheme and Season Ticket Loan
- 51 days annual leave plus bank holidays
- Life assurance (4x salary) for those that join the pension
- Private medical insurance
- Pension (employer contribution up to 10%)
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
- National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.
If you are interested in this Boat Station Manager vacancy, please apply now!
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo a criminal record check.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the job
Over the past decade Pembroke House’s activities in Walworth have grown considerably, with annual turnover rising from £200k to £1 million. Further growth is expected as a result of a new strategy anchored around five 10-year commitments to the neighbourhood, consolidation of our activities across two community buildings and continuing to build wide-ranging partnerships in Walworth.
We are looking for an experienced and skilled financial professional who can steward us through this crucial period of development. You will be someone who combines a passion for our mission, a keen eye for detail and a flair for interpreting financial information and supporting non-specialists to make sound financial decisions.
Days will be varied spanning everything from helping budget holders report to funders; preparing accurate financial reports and management accounts; to creating the budgets and frameworks for long-term financial planning. The rest of the core finance team comprises a Bookkeeper and a pro bono Payroll Officer based in Pembroke College, Cambridge. Other members of the team manage petty cash, look after the room hire business (including invoicing and credit control) and administer pensions.
The trustee’s Finance and Risk Subcommittee formed two years ago and a new trustee position of Treasurer is currently being recruited. The Finance Manager will service and attend the subcommittee’s quarterly meetings and be the main contact point with the Treasurer between meetings.
As a new role there will be plenty of opportunity to mould finance operations across the organisation. Finance systems are currently in place, and have satisfied the auditor over the past few years, but there remains scope for improvement, including through automation and upskilling of the wider team.
Key duties and responsibilities
- Foster a culture of financial responsibility, in conjunction with the Leadership Team.
- Draft the audit file and schedules and assist the auditor with follow up questions and queries.
- Lead on the preparation of the charity's annual budget.
- Prepare fundraising budgets, financial claims and invoices for funders in line with (grant) agreements.
- Approve and act as signatory to all contracts for services issued and received.
About Pembroke House
Pembroke House is a centre for social action and residential community in Walworth, south-east London.
We were founded in 1885, by students from Pembroke College, Cambridge, as one of the first settlement houses. Shocked by growing poverty and inequality, the pioneers of the settlement movement sought a new approach: taking up residence to live, work and solve problems alongside local communities. We continue to share a building with St Christopher’s church, which has its routes in the same student settlement.
For over 130 years, we’ve been working to bridge traditional divides and unite people – whatever their background or walk of life – in building a better Walworth.
Located in the heart of Walworth, we strive to empower communities and individuals to create a neighbourhood where everyone can flourish.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Bridge is seeking a values-driven Programme Manager to lead the design and delivery of impactful, community-rooted projects that uplift women’s voices and challenge inequality
Job title: Programme Manager
Department: Projects
Salary: £35,000 - £40,000
Reports to: Head of Programmes
Time commitment: Full-time (35 hours per week) with some evening and weekend work
Reports: No direct reports but the post holder will co-ordinate the work of volunteers, facilitators and other staff working on projects
Contract type: Permanent - Applicants must have the right to work in the UK.
Location: London Bridge – option to work 1 day a week from home
About the role
This is a hands-on, people-focused role at the heart of our programme delivery. As Programme Manager, you’ll work closely with communities, colleagues, volunteers, and partners to co-create and deliver meaningful programmes that centre on women’s voices and lived experience.
You will be responsible for managing the day-to-day running of projects — from design and facilitation through to coordination, evaluation, and reporting. The role involves a high level of collaboration across departments and with external partners, as well as ongoing work with participants and volunteers to ensure our programmes are inclusive, responsive, and impactful.
You’ll be at the forefront of delivery: holding safe, welcoming spaces; supporting others to take on facilitation roles; and helping build confidence and leadership among women involved in our work. At the same time, you’ll ensure strong systems, clear communication, and smooth operations across every stage of a programme — including the coordination of all logistics, administration, and communications needed to make programme delivery run effectively. As the work is people-focused and often deeply personal, you’ll need to feel confident navigating sensitive conversations, responding to complex situations with care, and creating space for trust and honesty.
This role would suit someone grounded in values that centre lived experience, challenge inequality, and uplift women’s voices — someone who is passionate about working alongside women, committed to social justice, and energised by collaboration, care, and collective learning.
Key responsibilities
Programme & Project leadership
· Support & lead on the design, development and delivery of new and existing programmes and events aligned with the charity’s strategic objectives
· Work closely with Head of Programmes and other departments to translate strategy into bold, creative actions that centre women's voices and lived experience
· Work closely with Head of Programmes and other departments to embed co-production principles across all programme initiatives/ co-produce initiatives with participants and stakeholders, ensuring relevance and impact.
· Initiate and conduct research into topics including public health, gender inequality, and women’s health to inform and inspire programme development.
· Facilitate and host workshops and group sessions; hold inclusive and safe spaces for women, while supporting others (e.g., volunteers, project members) to take on facilitation roles themselves.
· Proactively bring forward ideas, test new approaches, and continuously improve the effectiveness of the charity’s work.
· Collaborate across departments, drawing on the full range of team skills and perspectives to identify opportunities and create programmes that are innovative and cohesive.
· Be an active, visible member of the team who contributes ideas, shares learning, and helps foster a culture of genuine collaboration, deep passion for our mission, celebration of achievements, and openness to learning from mistakes.
Community, Partnerships & Influence
· Build and nurture meaningful partnerships with local organisations, health and social care providers, academic institutions, and networks to strengthen our reach and influence.
· Develop strong, trust-based relationships with programme participants, recognising and building on their strengths, supporting their progression into volunteer or facilitator roles, and embedding co-production principles into project delivery.
· Champion an asset-based approach that values lived experience and empowers women to take active roles in shaping and delivering programmes.
· Cultivate a strong, supportive relationship with volunteers, ensuring they feel valued, included, and part of the charity’s wider mission.
· Represent the charity at events, networks, and forums to champion our mission and contribute to wider conversations about gender equity and health.
· Contribute to the cultural and social change needed to challenge injustice and empower women.
· Seek out and engage with opportunities to shape research, contribute to thought leadership, and drive systemic change.
Monitoring, Learning & Evaluation
· Support with the design and management of frameworks for monitoring and evaluating programme outcomes, using tools such as Theory of Change and wellbeing indicators (e.g., WEMWBS).
· Gather and analyse data and feedback (qualitative and quantitative) from all stakeholders to inform adaptive programme delivery and report to funders.
· Produce high-quality reports, case studies, and evidence to demonstrate impact to funders and inform future work.
Marketing & Communications
· Work with Head of Programmes and Marketing teams to highlight the success and stories emerging from programme work.
· Write blogs, contribute to content creation, and ensure programme outcomes are shared with wider audiences in compelling, accessible ways.
· Ensure feedback and participant quotes are used meaningfully to build visibility and engagement.
· Ensure that all relevant programme information — including upcoming activities, events, and opportunities — is communicated clearly and in a timely manner to the appropriate teams or platforms, to support strong marketing, effective recruitment, and maximum engagement.
People Management
· Line manage staff, volunteers and project facilitators, providing clear expectations, supportive supervision, and development opportunities.
· Create a culture that is inclusive, supportive, and inspiring – empowering others to lead and grow.
· Support the wellbeing of all staff and volunteers, with an understanding of the specific health experiences and barriers faced by women.
Funding & Finance
· Develop and monitor programme budgets and work with the Head of Programmes to report against spend.
· Work with SLT to support with research and applications for funding opportunities to support programme delivery and financial sustainability.
· Manage relationships with funders and corporate partners, reporting on outcomes and impact.
Policy, Safeguarding & Organisational Development
- Be an active contributor to the charity’s safeguarding team, playing a role in creating safe, inclusive spaces for all participants and staff.
- Support the implementation of all organisational policies — not only by adhering to them but by actively identifying areas for improvement, sharing feedback, and contributing to policy development.
- Stay up to date with best practice in safeguarding, boundaries, mental health support, and inclusive, trauma-informed practice, and help ensure these are embedded in programme delivery and team culture.
Data Protection, administration and programme coordination
- Oversee the secure collection and storage of data, ensuring full compliance with GDPR.
- Implement and manage CRM systems relevant to programme delivery.
- Ensure the smooth, effective and compliant delivery of all programmes, activities, and events, with a strong focus on quality, coordination, and attention to detail.
- Act as a key contact for programme/project enquiries and coordinate logistics such as booking facilitators, venues, equipment, and refreshments.
- Liaise with participants, facilitators, and volunteers before, during and after programme delivery to ensure a seamless and supportive experience.
- Ensure all relevant paperwork and digital documentation — including EDI monitoring forms, feedback, and volunteer information — is completed, stored securely, and remains compliant with GDPR and organisational standards.
- Manage relationships with external facilitators, including onboarding, contracts, payment processing, and quality assurance.
- Coordinate across departments (e.g. marketing, community engagement, operations) to ensure strong internal communication and the effective promotion and delivery of all programmes.
- Maintain accurate programme records, track progress against plans, and ensure that systems are in place for smooth programme operations.
Equity, Diversity & Inclusion (EDI)
- Ensure all programmes are inclusive and reflect the diversity of the communities we work with.
- Regularly review EDI data and work with the team to remove barriers to participation.
- Identify gaps and opportunities to enhance inclusivity and challenge systemic inequality in programme delivery.
How to apply:
Please submit a CV and cover letter (of no more than 2 pages) through the Charity Job website. We will be reviewing applications as they are submitted. Final date for submission is 02/07/2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary: This role provides operational and strategic leadership for the Finance function of Feed The Hungry UK. As part of the Management team, this role reports to the CEO and the Trustee Board.
Work Pattern Full time (37.5 hours per week)
Location: Based at The Halo Centre, Coventry, with limited flexibility to work from home (by agreement).
JOB DESCRIPTION Main responsibilities.
Ensure the accuracy and completeness of all internal and external financial processing and reporting, ensuring full compliance with all laws and regulations, including the Charity Commission, HMRC and Companies House regulations.
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Lead, motivate, develop and train the finance team, promoting an equal, diverse and inclusive team with a positive culture reflecting the values of Feed The Hungry.
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Ensure Feed The Hungry operates sound financial, risk management, internal control systems and maintains up-to-date Financial Regulations to safeguard stakeholders' interests and assets and to ensure the integrity of the organisation’s financial performance and statements.
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Provide effective day-to-day oversight of the organisation’s financial controls and financial performance, including keeping financial policies up to date and in line with our processes.
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As Company Secretary, support governance activities, including administration for board meetings, trustee enquiries and administrative duties for the board.
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Be alert to all organisational activities that have a financial impact and speedily assess the impact of such activities.
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In partnership with the CEO and Directors, develop and support the delivery of the organisation's strategic plan and the related budgets and forecasts.
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Ensure the preparation and presentation of accurate and timely financial data, including strategic plans, budgets, management accounts, live forecasts, and financial data and monitoring requested by funders.
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Provide financial and management support to the CEO, Directors and trustees on the financial position and risks and opportunities of Feed the Hungry.
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Financial oversight of contract negotiations (utilities, insurance).
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Proactively develop strong working relationships with FTH managers, providing constructive challenge and commercial insight in support of the strategy. Be proactive in challenging the status quo and be prepared to bring new ideas that will enhance the organisation’s activities and returns.
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Regular monitoring and tracking of grants made to the organisation. Ensuring external reporting deadlines are met and internal updates on remaining spend is conveyed to project management grant holders.
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Administrative responsibility for oversight of the externally appointed auditors and the successful completion of annual audited financial statements and the annual report, and the timely submission to the Trustees.
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Maintain an ongoing dialogue with the CEO and Directors, and the external auditors. Responsible for the Company's Finance, Tax, Pensions, Audit, and Payroll.
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Fulfil the role and duties of Company Secretary and attend Trustee meetings with the CEO and Directors
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General Duties:
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Adhere to all company policies and procedures and recommend changes as appropriate.
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Attend all mandatory training required to complete and maintain your role, ensuring you keep up to date with changes to specific laws and legislation that are relevant to your role
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Feed The Hungry’s mission is to move people from Survival to Stability, to Sustainability and to Significance.
The client requests no contact from agencies or media sales.
Job Title: Deputy Helpline Manager
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £43,627.32 per annum (Inclusive of £3000 per annum London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent
Hours: 37.5 hours per week. As part of this role, you will be required to participate in an out-of-hours on call rota.
This is your opportunity to join Refuge as a Deputy Helpline Manager, to lead, plan and deliver this incredible service to ensure that it supports as many women as possible in line with Refuge’s strategic vision.
Refuge’s National Domestic Abuse Helpline provides a first point of contact and a national gateway to services across the UK for women fleeing domestic violence and other forms of violence and abuse. The helpline will be handling 144,000 calls per year, and is constantly developing and expanding the ways that women can safety reach out for support exploring technological innovation. It offers a gateway for women and children experiencing domestic abuse by providing support, signposting, referrals and information about the services available to them.
The Deputy Helpline Manager will be working as part of a management team, leading, planning and delivering the service to ensure that it supports as many women as possible in line with Refuge’s strategic vision. They will be directly responsible for a large team of helpline staff and sessional workers and will work alongside the Volunteer Coordinators to support with the recruitment, training, induction and development of a large volunteer team.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 14 July 2025
Interview Date: Week commencing 21 July 2025
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Meetings and Events Manager
Reports to: Senior Manager, Team and Operations
Hours of work: Full time
Salary: £35,000 to £40,000 according to experience
Location: High Holborn, London (this role is office based located between Russell Square and Chancery Lane)
Job type: Permanent
Job summary
The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a Society of over 1,700 members from 100 countries, who work in, or are interested in tropical medicine and global health.
RSTMH organises and participates in events as a crucial way of showcasing, discussing, and debating key areas of tropical medicine and global health research and practice. Our range of events are wide. We deliver conferences and webinars, social events, research meetings for early career professionals, and high-profile debates and discussions. They happen across the UK and around the world, both online and in person. Our events add to the impact of our work in tropical medicine and global health, but also raise funds to allow us to continue our work as a charity.
The Meetings and Events Manager would lead on the delivery of the RSTMH meeting and events strategy. The role requires a self-starter who is excited by the prospect of working on such a broad range of meetings and events. The candidate needs to have excellent communication and relationship building skills, and to be organised, flexible with a great attention to detail. They should be comfortable liaising with venues for meetings space, developing budgets for events, managing logistical aspects of the events programme and setting up new events online and in person.
Main responsibilities
- Overall responsibility for the meetings and events programme, achieving its financial and other goals and KPIs under the existing strategy
- Overall responsibility for the delivery of the events with a focus on expanding global reach, supporting careers, and improving the financial position
- Manage events from conception to completion - delivering events to the highest standard to meet their objectives of success – quality and cost effectiveness
- Attend the Meetings and Events Committee, optimising meetings including helping set the agendas, leading discussions, writing minutes, liaising with the Chair
- Assist to identify, appoint, and manage Scientific Chairs, Committees, and Sub Committees to secure event speakers, secure attendees and sponsors
- Overall management of the income being delivered from ticket sales, sponsorship and other income streams linked to meetings and events, with support from line manager and CEO
- Responsible for the income and expenditure budgets and monthly reforecasts for our meetings and events, and ensuring accurate financial record keeping
- Support and train colleagues to run meetings and events online.
- Work with the team to develop all event materials – physical and digital
- Work with CEO and Senior Manager to identify sponsors, develop proposals and negotiate income
- Produce comprehensive event briefings for speakers, team, and Board
- Support and attend events, sometimes out of office hours, in and out of the UK
- Evaluate and report on the success of each event and consider areas of improvement
- Ensure up to date event information is publicised on the website and on other RSTMH channels
- Work with the team at RSTMH to develop and implement a marketing plan for events
- Manage all event enquiries, from external and internal stakeholders
- Liaise with and manage relationships with event stakeholders internally and externally, including suppliers, members, committees, Board, speakers, sponsors, exhibitors
- Work with the Membership Manager to maximise the engagement of event attendees in RSTMH’s work, and conversion of events attendees to be members
- Develop processes to ensure we capture all data from events, through our CRM
- Ensure efficient processes exist for ticket sales, paying expenses and invoices and all other aspects of RSTMH meetings and events
- Develop longer-term event strategy for RSTMH
- Document and maintain accurate process and guidance documents for the Meeting and Events role.
Person specification
- Professional and articulate
- Degree level education or relevant proven work experience
- At least 3 years proven track record of managing and delivering in person and online events including selecting and negotiating agreements with suppliers, drawing up cost and income budgets, delivering events and monitoring and evaluating their success
- Strong experience of working with a CRM system
- Experience of running online events, with knowledge of variety of platforms
- Strong project management and organisational skills
- Evidence of working with events committees and managing suppliers to deliver events
- Strong budget management experience including forecasting, and planning
- Excellent problem-solving skills with a proactive approach and mind-set
- Excellent communication skills, both written and verbal
- Brilliant time management and task prioritisation skills
- Evidence of working with team and Board members
- Meticulous attention to detail
- Can-do attitude to take ownership of events
- Relationship building skills, being able to inspire others and bring them with you
- Passion for RSTMH and its work
- Reliable team player – able to identify areas of interaction with other activities of our work, and able to work with team to increase success
- Willingness to work unsocial hours as required, and to undertake travel outside of London and the UK, with reasonable notice
- Motivation to hit the ground running
The deadline for this role is 5pm BST 13th July.
Please note that we will be interviewing candidates before this date so may close recruitment before the deadline.
Please click the apply button and send your CV and a supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. Applications submitted without a supporting statement may not be considered. (Please insert your supporting statement where it asks for your cover message or covering letter).
No agencies please.
Please click the apply button and send your CV and a supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. Applications submitted without a supporting statement may not be considered. (Please insert your supporting statement where it asks for your cover message or covering letter).