Area operations managers jobs

About MediCinema

MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.

Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. Patients are looked after by trained volunteers who accompany them to and from the cinemas, and by two nurses who are present at each inpatient screening. In addition to our regular inpatient screenings, we run Tailored Screenings for specific patient communities, working closely with the patients and clinical teams to co-design experiences that meet the specific needs of each group. We also routinely hold personal screenings for patients who are unable to mix with other patients, are receiving palliative care or are in other sensitive situations. We also run our varied Beyond the Big Screen programme that extends the impact of our services to outside the film screenings, including specially-designed MediCinema activity books, arts & crafts and special character or talent visits. Finally, through our long-standing strategic partnership with Disney, we also design and provide activities on wards and in the MediCinemas as part of our expansive and impactful ‘Moments that Matter’ (MTM) programme.

The Role

We are looking for a Deputy Cinema Manager to join the team at our established MediCinema based in Royal Victoria Infirmary (RVI) in Newcastle, serving adult patients from the RVI and paediatric patients in the Great North Children’s Hospital.

The post-holder will work with the Cinema Manager and the team of nurses and volunteers who support our MediCinema, and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.

We run 4 regular inpatient screenings each week which includes evenings and weekends. The post holder will be required to work on a shift pattern to include weekends and evenings each week. There will also be a programme of additional Tailored and Personal screenings on top of these regular inpatient screenings.

The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.

Main Tasks and Responsibilities

Service Delivery

• Support the Cinema Manager in delivering a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings and at weekends, so the role requires regular evening and Saturday working.
• On screening days be responsible for:
  • Marketing the service through the hospital’s wards, organising collecting and returning patients, and for safety and care in the cinema itself.
  • Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
  • Preparing and operating the digital projection equipment for the screening, ensuring that films are always screened to the highest technical standards. Training and ongoing technical support will be provided for this.
  • Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly and that, where appropriate, consent forms are obtained for photographic or filmed records.
  • Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
  • Keeping accurate monitoring and operational records, including contacts and database updating as required
• Help the Cinema Manager collate, analyse and report back on agreed metrics and KPI’s
• Assist with arranging and running any special events and special screenings
• When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with hospital departments and patient groups.
• Support the development and roll out of any new type of screenings we embark on.
• Support the delivery of our ‘Beyond the Big Screen' bedside services, including our Disney ‘Moments that Matter’ work.

Nurse & Volunteer Management

• Help the Cinema Manager build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include assisting with recruitment and creating monthly rotas.

Marketing and Relationship Management

• Be proactive in marketing the service within the hospital, building key relationships with hospital staff.
• Help develop and manage effective partnerships throughout the hospital and community
• Representing the organisation effectively and compellingly at all times.
• Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include fundraising events, live performance and other relevant activities.

Administration and other duties

• Deputise for the Cinema Manager as and when required.
• Provide holiday or emergency screening cover when required.
• Help manage the collection, loading and returning of films.
• Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events.
• Contribute to the strategic development of the Newcastle MediCinema, operations and MediCinema as a wider organisation
• Communicate effectively with all team members, ensuring an inclusive and whole organisation approach

• Undertake other tasks, projects and duties as reasonably required.

MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.

The Person

We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities: 

• Strong organisational skills with a good attention to detail.
• A proactive, resourceful, problem-solving approach.
• An ability to work both on their own and as part of a team.
• Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
• Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people, from children, family members, volunteers and hospital staff.
• Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
• Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
• Interest and evidence of prior experience in healthcare, wellbeing and/or film & cinema.
• A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.

Please note the role will require an Enhanced Disclosure check, which we will arrange.

If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.

Your application should contain your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4)

Please note applications will be anonymised.

Closing date for applications: Midday, Monday 27th April 2026

We are an equal opportunities employer and an accredited Living Wage Foundation employer. If you require any reasonable adjustments in the recruitment process please let us know.

We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator. 

This is an exciting and stimulating opportunity for a talented self-starter to join a small, capable operations team who play a pivotal role in member engagement and retention. With a focus on delivering an excellent experience to members, you will be the first point of contact for RCR members, putting them at the heart of everything you do. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes, whilst ensuring that every interaction has a positive impact on our members. You will be efficient, responding promptly to all requests and deliver strong data integrity for membership with your exceptional attention to detail.

If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you. And if you aren’t currently in an administrative role, but think you have the right skills and experience to succeed, we’d encourage you to apply.

What you will do: 

• Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
• Respond to member queries and complete key membership administration processes using our CRM throughout the membership lifecycle from recruitment to retention. 
• Provide support to ensure relevant documentation on membership processes are current and user friendly.
• Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members. 
• Support the Membership Events Coordinator to deliver outstanding membership engagement events. 

What you need:

• Demonstrable experience of providing exceptional customer service.
• Experience of managing administration processes efficiently.
• Experience of using and maintaining a CRM database or equivalent to store and retrieve data.
• A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
• Ability to prioritise and anticipate competing demands.
• Good working knowledge of Microsoft packages.

If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Information Security Manager

£55,000 per annum

37 hours per week

Farnham, Surrey, with opportunity for hybrid working.  Cross site working required.
 

About us

Phyllis Tuckwell are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work.  Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters.  Our support teams are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients. 

We are shortly opening our new hospice building, creating a modern environment designed around patients, families, and staff. Alongside this, we are investing in our digital capability to better support care, improve efficiency, and strengthen how we work as an organisation.

We are seeking an Information Security Manager to shape how our information security is built into a new environment from the outset, rather than retrofitted later.  Whilst good progress has already been made in our cyber security and information governance provision across the organisation, this exciting, new role will take the next step in managing and developing a more structured, consistent, and visible approach, seeking to embed good practice and build confidence.   

This is not a purely technical or policy focused role.  It will be responsible for ensuring our systems and information are safe, resilient, and used responsibly, helping our teams make secure choices in their day-to-day work, and educating staff to understand what this means in practice. The role will play an integral role in ensuring everything we do, and deliver, is secure by default and will ensure a practical, solutions focused approach to risk, helping teams move forward with confidence, building a positive security culture across the organisation.  

This is a key role at an important point for the organisation.  It will make a tangible impact across the work of Phyllis Tuckwell, both clinically and operationally.

The role will operate under the strategic direction of the Director of IT, Estates and Digital Transformation, while acting as the organisation’s recognised subject matter expert in cyber security and information security. They will be the trusted authority in this area, supporting teams across the organisation and providing credible assurance to senior leaders.

Key Responsibilities of the Information Security Manager will include:

• Leading our approach to cyber security, risk management, and incident response
• Developing and improving our information security management system, aligned to standards such as Cyber Essentials Plus and NHS DSPT
• Identifying and managing risks across systems, processes, and suppliers
• Supporting teams to understand and apply good security practice in real-world situations
• Leading response to any cyber or data-related incidents, ensuring an appropriate and prompt response with a learning mindset
• Working with senior colleagues, including the SIRO and Caldicott Guardian, to provide assurance and oversight
• Building awareness and confidence across the organisation through training and engagement
• Ensuring security is built into new systems, projects, and supplier relationships from the outset

• Develop and deliver engaging information security training and awareness campaigns
• Promote a positive, non-blame culture where people feel confident to report incidents or concerns
• Provide practical advice that helps teams make secure choices in day-to-day work
• Act as a visible and approachable subject matter expert across the organisation

About the candidate

Candidates should possess a balanced skillset across technical cyber security and governance, risk, and compliance (GRC) combined with the ability to translate this into clear, organisation-wide governance and assurance.  They will be comfortable with detail, whilst also providing proportionate, practical oversight at an organisational level.  They should demonstrate:

• Strong technical grounding in cyber security including networks, endpoints, identity, vulnerabilities, and incident response
• Experience in applying that knowledge to real world risk management, not just theoretical controls
• Good understanding of governance, assurance, and security frameworks such as Cyber Essentials Plus, ISO 27001, and NHS DSPT
• Ability to move comfortably between technical detail and clear, plain-English communication for non-technical audiences
• Experience in providing assurance to senior stakeholders such as risk reporting, audit, or governance forums
• An enabling, solutions-focused approach with the ability to balance risk, with the need to get things done
• Strong focus on behaviour and culture, not just controls and policy
• Able to challenge constructively while helping teams find workable solutions
• Comfortable influencing across teams and building trusted relationships

Relevant qualifications or certifications such as CISSP, CISM, or Security+ are helpful.

Whilst a hospice background is not required, applicants should understand the importance of working in a people-focused, regulated environment.

We Offer:

Excellent Benefits

• · Six weeks paid holiday plus public holidays
• · Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• · Health Cash Plan Scheme
• · Employee Assistance Programme
• · Staff Benefit Scheme
• · Blue Light Discount Card

Career Development

• Leadership Development
• Skill Development, Project-Based Learning and Diverse training courses
• Apprenticeships
• Coaching
• Cross Departmental Projects

A Great Place to Work

• ·Equal Opportunities employer
• ·Flexible working
• ·Supportive colleagues
• ·97% of our staff are proud to work for Phyllis Tuckwell*

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.  

Interested?

If you are looking for a role where you can make a tangible difference, not just manage compliance, we would like to hear from you.  For further information regarding the role or to arrange an informal visit please contact Graham Mayers, Director of IT, Estates and Digital Transformation.  If you have any questions about the recruitment process, contact HR.

 
Closing date for receipt of applications: 10th May 2026. 

Interviews to be held week commencing 1st June 2026.

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.
 

This post is subject to a standard Disclosure and Barring Service check.

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

When can you see your leadership translate into real change in people’s lives every single day – not just in reports, but in safer homes, stronger services and better outcomes?

Providence Row Housing Association (PRHA) offers that opportunity.

We are excited to be recruiting for a new Director of Operations, reporting into the Chief Executive. This is an exciting role for an accomplished operational leader who will be a part of an established Senior Leadership Team.

Role Focus

As a key member of our SLT, your key focus will be on providing the overall direction to services delivered to PRHA residents, including: housing management, building safety, support and property services. 

In addition, you will lead services that underpin the effective operation of these departments including GDPR, performance and Human Resources. You will drive customer experience, partnerships and manage external contractors, whilst managing broader priorities.

We value an inclusive approach, and success in this role means bringing your leadership skills and innovative approaches to problem solving to inspire, motivate, and develop our talented teams, providing advice, support and guidance.

The leader you are

We are seeking a senior-level support/housing professional with broad operational experience within the housing sector, with experience covering Support, housing management and property/asset management. We understand it is likely you will have greater experience in one of these fields, but will have worked at a strategic level that has provided strong insight to the benefit of these areas coming together.

We are interested in hearing from values-driven leaders who are committed to delivering exceptional services, hold a deep understanding of the legislation and compliance environment in which we operate, are committed to strengthening services, and ensuring our residents receive the highest level of service.

What we offer

We offer our staff a generous benefits package, which includes:

·Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%

·Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service

·Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing

·Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.

·Season Ticket Loans – We offer interest-free season ticket loans after successful probation

·Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

Closing Date: 5pm 13th April 2026 

Interview date: 22nd April 2026 if successful for interview you will be notified by 5pm on the 15th April 2026.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

Location: National Support Centre, London SE1

Contract: Full time, permanent

Salary: £40k

Closing Date: 1st May 2026

Marine Society have an exciting new role! Help us deliver and expand our core bursary and welfare services and support the needs of seafarers. You will manage our highly renowned Slater scholarship fund and other training bursaries, together with the Coming Ashore mentoring programme and careers advice and guidance resources.

You’ll be expected to have a good understanding of seafaring training and certification requirements and have experience of working in the not-for-profit sector. A background working in the maritime sector is helpful but not essential.

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Bursary and Welfare Manager to join our team.

About the role

This new role is to manage the bursary and welfare services of Marine Society. This requires an in depth understanding of seafarer’s needs and the training and certification they require to progress in their careers, both at sea and ashore. The manager will also oversee wider aspects of careers information and guidance and assisting with fundraising activity

Responsibilities

· Assess and process all bursary applications, including Slater Scholarships, Worcester, Hanway and Green Skills bursaries against clearly defined eligibility criteria

· Authorise the award of financial bursaries and approve beneficiary claims and expenses

· Maximise the use bursary funding and ensure successful outcomes for beneficiaries

· Identify new bursary funding opportunities and devise bids in collaboration with the fundraising team

· Manage the bursary and Coming Ashore programme restricted funds. Monitor and report on expenditure and activity

· Manage the operation of the Coming Ashore mentoring programme and ensure its sustainability

· Produce statistical reports and analysis pertaining to bursaries and welfare services for internal and external stakeholders.

· Put in place and maintain online and physical resources that provide seafarers with information, advice and guidance and supports maritime career development.

· To lead the annual Matrix accreditation process

· Work with the Digital Marketing Coordinator to ensure the effective marketing of bursary and welfare provision through a range of media and ensure the website remains up to date and relevant to seafarer needs.

· Represent Marine Society on external committees and forums that relate to welfare, including Merchant Navy Welfare Board and Nautilus Slater Management Committee

Requirements

• Educated to degree level or equivalent professional qualifications/experience
• In depth knowledge and understanding of the training needs of UK and international seafarers including their welfare and certification routes within the maritime sector both at sea and ashore
• Experience of working as team leader or manager in the not-for-profit sector
• Experience of preparing and presenting reports to management team and funders as required
• Ability to use social media and press effectively to inform and promote seafarer welfare and professional development.

Benefits

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Citizens Advice Surrey Heath (CA-SH) is an independent local charity and a company limited by guarantee.

We provide free, confidential, impartial, and independent advice and information for the benefit of the local community, to exercise a responsible influence on the development of social policies and to ensure individuals do not suffer through lack of knowledge or an inability to express their needs effectively.

The Role

Reporting to the Chair of the Trustee Board, the Chief Officer

● Is responsible to the Trustee Board for the management and leadership of Citizens Advice Surrey Heath.

● Represents Citizens Advice Surrey Heath to funders, partners and stakeholders.

● Ensures the delivery of a high quality, impartial and confidential service, utilising both paid staff and volunteers.

● Is responsible for the continuing funding, planning and financial management of the service.

● Represents the organisation in Surrey Heath and contributes to the overall provision of strategic advice services in the borough.

In particular, the priorities for the Chief Officer in 2026 will be to

● Manage CA-SH’s external relationships, with our funders and the Surrey Heath community generally, to ensure satisfaction with the delivery of current projects.

● Build on the current income base, in terms of increased existing project budgets, new projects, and diversifying the income base.

● Explore opportunities to potentially integrate with other local Citizens Advice in Surrey to ensure long-term sustainability and strengthen our impact, in line with the new Unitary Authority structure.

The role requires working closely with the Operations Manager, who will be responsible for staff, volunteers, and, generally, the internal CA-SH operation.

Person specification

Essential

1. Understanding of the voluntary sector and, in particular, knowledge of the strategic and policy environment in which the advice sector, and particularly Citizens Advice operates.
2. Proven ability to devise and implement strategic development and resource plans, particularly in the area of service development, staff development and the management of change.
3. Demonstrable track record of successful income generation and diversification, through promoting services, fundraising, and other activities.
4. Proven track record of devising funded projects, setting them up for delivery and delivering them against agreed targets.
5. Proven ability to lead, motivate and contribute to a team.
6. Demonstrable track record of financial management and budgetary control.
7. Effective communication and presentation skills in person and in writing, to include researching and interpreting complex information and producing clear verbal and written reports, both internally and externally.
8. Proven ability to earn and maintain the trust of stakeholders.
9. Track record in project management.

Desirable

1. Understanding of, and commitment to, Citizens Advice aims, principles and policies.
2. Broad understanding of the operation of local and national government, and the administration of public and legal services, including an understanding of commissioning.
3. Demonstrable ability in people management, particularly in the voluntary sector.
4. Ability to create a positive working environment in which equity and diversity are well managed, and staff are empowered and motivated to do their best.
5. Ability to communicate and work well with a governing body.
6. Track record of managing ICT in a working environment, including ICT business planning, managing information and supplier relations.
 

Staff Benefits

● 6% Employer Pension Contribution
● A company that is committed to its employees, valuing their knowledge, creativity, and flexibility
● Flexible, hybrid working
● Free parking
● Ongoing personal training and development
● The chance to work with amazing people and a nationally recognised charity.

We are looking for a Core Operations Assistant to join the Swindon and Gloucestesershire Mind team to provide day-to-day administrative support for core services and function within Swindon & Gloucestershire Mind, including supporting the Management Team and Senior Leadership Team.

Key responsibilities include:

• To effectively support all administrative arrangements and support as required by the CEO, Senior Leadership Team and Management Team.

• To undertake research and ad-hoc projects as needs arise or other duties may from time to time be necessary, that are compatible with the nature and grade of tis post.

• To be responsible for the inventory of hardware and systems.

• To be responsible for overseeing general correspondence as agreed with Senior Leadership Team, including but not limited to correspondence in relation to Recruitment and general enquiries not related to mental health support.

• To support with invoicing and managing correspondence from the Finance Inbox.

• To support with overseeing general equipment needs for all teams and take necessary actions as agreed with service managers.

• To be responsible for the administration of organizing Swindon & Gloucestershire Mind’s AGM, sending out invitations and logging responses.

• To support with the management of utilities contracts across core services and reviewing the efficiency and costs of each contract.

Location: NSC, London SE1

Contract: Full time, 1-year Fixed Term One Year (initially)

Salary: £35k + PRP (Performance Related Pay)

Closing Date: 1st May 2026

Marine Society have an exciting new role! Help us to grow our rapidly expanding apprenticeships and adult skills programmes to meet growing industry demand. We’re looking for a confident, self-starter individual who can engage key stakeholders and employers in the maritime industry and increase our reach and reputation.

You’ll be expected to have a good understanding of the maritime sector training needs and have a demonstrable track record in sales and recruitment. A working knowledge of government funded training programmes is helpful but not essential.

This role could support a secondment for the right individual. Subject to success in the role, we hope to make this permanent after one year.

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

About the role

This new role is to support the growth of Marine Society apprenticeship and adult skills provision. This is a strategic, outward-facing role requiring a confident astute individual who can engage key stakeholders and employers in the maritime industry to recruit new entrants and existing employees onto Marine Society programmes.

Responsibilities

· To grow the apprenticeship and adult skills provision in line with agreed annual recruitment and financial targets

· To develop and maintain a strong pipeline of prospective employers and learners, proactively identifying new apprenticeship and learning opportunities within the maritime industry. To secure repeat business with apprenticeship employers through cultivating long-term relationships.

· To work with the Director of Maritime Training and Development to devise a sales and marketing strategy to grow the apprenticeship and adult skills provision. To support the tendering process to ASF devolved areas and work with subcontractor partners.

· To collaborate with the Apprenticeship Operations Manager and Maritime Lead Trainer to convert identified leads and share industry intelligence.

· To assist the Digital Marketing Coordinator to write targeted social media posts and marketing campaigns, ensuring market visibility and lead generation. To build a library of promotional literature and good news stories.

· To maintain accurate records of business development leads and pipeline activity within the CRM system and to routinely report on these

· Attend relevant external boards, fora and industry bodies, as directed in order to promote maritime apprenticeships and training including; Maritime Skills Alliance, Workboat Association, MNTB apprenticeship committee and Port Skills and Safety

· To attend industry trade fairs and careers events to represent Marine Society. These include; National Apprenticeship Week, Seawork, International Boat Show

· To research and monitor market trends, employer needs and competitor activity to inform business development strategy

Requirements

• Minimum 2 years’ experience working in a recruitment, sales or commercial role with a proven track record of achieving financial targets
• Knowledge of the maritime sector including roles, ranks and certifications in the near coastal sector
• Excellent customer service skills with the ability to build trust and credibility with clients and stakeholders
• Strong commercial acumen and ability to identify, grow and convert new business opportunities
• Experience using CRM systems to monitor and report on business leads
• Knowledge of CPD training or workforce development

Benefits

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

The Role

This is a pivotal new role at SUSU, leading the operational delivery of our vibrant student spaces across our three buildings on Highfield Campus. As Head of Operations, you’ll ensure our facilities are safe, compliant, well-maintained, and consistently deliver excellent service.

You’ll oversee room bookings and reception, technical event support, transport operations, and sustainability initiatives, keeping services running smoothly across a busy and diverse programme of over 1,500 bookings each year.

As SUSU’s lead competent person for Health & Safety, you’ll champion a strong safety culture and ensure compliance across all activities, working closely with University stakeholders, contractors, and internal teams to drive continuous improvement.

No two days are the same — this is a fantastic opportunity to shape and enhance the student experience at scale.

About You

• Significant experience in soft facilities or operational management, including contracts and service delivery
• A recognised Health & Safety qualification, with strong experience in compliance and risk management
• Proven track record of leading teams in fast-paced, complex environments
• A confident communicator and problem-solver, able to build strong stakeholder relationships
• Highly organised and analytical, with the ability to balance strategic planning and hands-on delivery

About Us
We are the University of Southampton Students' Union (SUSU) – independent from the University and run by students, for students. Our vision is simple:  SUSU is here to enrich the life of every student. We are a workplace that’s buzzing with life, ideas, and opportunities – where your work directly shapes the student experience. 

As part of our team, you'll enjoy:

• Salary of £43,337 to £47,325
• Generous paid holiday - 30 days per year, plus eight closure days (around Easter, August and Christmas) on top of eight bank holidays (and an opportunity to purchase up to an additional week of holiday). 
• Great pension – we contribute 10% into your defined contributions pension scheme. 
• Travel perks – discounted UniLink and Blue Star bus passes, a Cycle-to-Work scheme. 

To find out more, visit our website.

Apply Now
You can easily apply using your CV and covering letter by clicking on Apply Now.

For further information prior to submitting your application, please find the relevant contact details within the advert posted on our website.

Closing Date: 19 April 2026

Interview Date: 5 May 2026

Please note feedback will not be provided if you are not shortlisted for interview.   

SUSU is an equal opportunities employer that values a diverse workforce and we want to reflect the student body that we represent. We value diversity, promote equality and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters.  

The Vacancy

We are offering an opportunity to be part of an essential team at our newly refurbished, busy main office in the heart of Bloomsbury.  Based within the Connexional Property Support team, this role will provide supervision of and contribution to the Front Desk Operations at Methodist Church House.

Working within the new Front Desk Operations team, you will be a crucial lead in supervising and supporting colleagues, ensuring the delivering of a professional, welcoming, and customer-focused front of house service for all visitors and building users and the wider Methodist Church.

The role will be broad and varied, overseeing and undertaking a range of administrative, facilities and security support functions, working both independently and in collaboration with Building and Facilities colleagues to maintain a safe and comfortable environment for everyone.

About You

We are looking for someone who wants to make a positive contribution to the work of the Front Desk Operations team and be a welcoming presence to all those using the building or contacting the church.  We need someone who is collaborative by nature, able to see others potential, equally comfortable working under your own initiative when needed.  You will preferably have experience of working in a supervisory role within an administrative and customer facing environment with a range of stakeholders. 

As the role will help underpin and contribute to supporting the team’s administrative and organisational function, it is essential that you have relevant experience and confidence in these areas.Equally, experience and ability to plan tasks and organise others effectively and fairly will be an essential quality.

We are a collaborative team and therefore welcome applications from those who wish to contribute to the work of the team in a positive and proactive way. 

For questions or reasonable adjustments during the recruitment process, please contact HR Team.

Closing date: 19 April 2026

Shortlisting date: 20 April 2026

Interview date (in person): 28 April 2026

Please note: We reserve the right to close this advert early if sufficient applications are received. 

MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.

Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. Patients are looked after by trained volunteers who accompany them to and from the cinemas, and by two nurses who are present at each inpatient screening. In addition to our regular inpatient screenings, we run Tailored Screenings for specific patient communities, working closely with the patients and clinical teams to co-design experiences that meet the specific needs of each group. We also routinely hold personal screenings for patients who are unable to mix with other patients, are receiving palliative care or are in other sensitive situations. We also run our varied Beyond the Big Screen programme that extends the impact of our services to outside the film screenings, including specially-designed MediCinema activity books, arts & crafts and special character or talent visits. Finally, through our long-standing strategic partnership with Disney, we also design and provide activities on wards and in the MediCinemas as part of our expansive and impactful ‘Moments that Matter’ (MTM) programme.

The Role

We are looking for a Cinema Manager to build and run our service based in Alder Hey Children’s Hospital. The post-holder will work closely with the part-time Deputy Cinema Manager, their team of nurses and volunteers, the hospital, and with central office operations team to prepare for and run successful film screenings each week.

We run a minimum of four regular inpatient screenings each week, including evenings and weekends. There is also a programme of additional Tailored and Personal screenings on top of these four regular inpatient screenings.

The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.

 Main Tasks and Responsibilities

The role of the Cinema Manager is essential to ensure the effective and safe delivery of our service. The Cinema Manager is responsible for all operational aspects of the service. This includes ensuring screenings happen on schedule and as planned, recruiting and managing volunteers and nurses, and developing relationships with a variety of hospital staff and departments to ensure the service is widely promoted and utilised, and to work together on developing Tailored Screening groups and identifying candidates for Personal Screenings.

The position would be part of the larger cinema managers team (all of whom operate remotely at various hospital sites) and report to the National Cinema Manager who is based in our central office in London. This position would suit someone who is self-motivated, wants a varied and interesting role and has an interest in film, healthcare and helping to improve people’s wellbeing.

Service Delivery

• Deliver a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings so the role requires regular evening working.
• Be responsible for:
  • Marketing the service throughout the hospital, organising collecting and returning patients, and for safety and care in the cinema itself.
  • Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
  • Preparing and operating the digital projection equipment for the screening, ensuring that films are screened to the highest technical standards at all times. Training and ongoing technical support will be provided for this.
  • Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly, and that consent forms are obtained for photographic or filmed records.
  • Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
  • Keeping accurate monitoring and operational records, including contacts and database updating as required
• Collate, analyse and report back on agreed metrics and KPI’s
• Support with arranging and running any special events and special screenings
• When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with particular hospital departments and patient groups.
• Manage the local development and roll out of different Tailored Screening patient groups, plus any other potential new type of screenings we embark on.
• Support the delivery of our ‘Beyond the Big Screen’ bedside services, including our Disney ‘Moments that Matter’ work.
• Line management of the Deputy Cinema Manager.

Nurse & Volunteer Management

• Build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include managing recruitment and creating monthly rotas.
• Work closely with Voluntary Services Department of the hospital about all the checks and training required for volunteers.

Marketing and Relationship Management

• Be proactive in marketing the service within the hospital, and building key relationships with hospital staff and our partner Alder Hey Children’s Charity.
• Develop and manage effective partnerships throughout the hospital and community.
• Represent the organisation effectively and compellingly at all times.
• Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include supporter events, live performance and other relevant activities.

Administration and other duties

• Provide holiday or emergency screening cover when required.
• Manage the collection, loading and returning of films.
• Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events, including supporter visits.
• Contribute to the strategic development of the Alder Hey MediCinema, operations and MediCinema as a wider organisation
• Communicate effectively with all team members, ensuring an inclusive and whole organisation approach

• Undertake other tasks, projects and duties as reasonably required.

MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.

The Person

We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities: 

• Strong organisational skills with  excellent attention to detail.
• A proactive, resourceful, problem-solving approach.
• An ability to work both on their own and as part of a team.
• Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
• Prior people management responsibility.
• Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people.
• Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
• Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
• Interest and evidence of prior experience in healthcare, wellbeing and/or film & cinema.
• A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.

Please note the role will require an Enhanced DBS check, which we will arrange.

If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.

Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4). Please note applications will be anonymised.

Research Funding Officer (Operations)

18-month Fixed-Term Contract

Salary: £28,000 - £30,000 per annum, plus benefits

London N1

Full time – 37.5 hours a week 

We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.

Closing date: 17:00, 15th April 2026

Interviews (in-person): w/c 27th April 2026

Second interviews: w/c 4th May 2026

Preventing cancer, saving lives

Are you looking for an exciting opportunity to contribute to international research funding programmes and gain insight into how cancer prevention research is supported and delivered?

We are seeking a Research Funding Officer (Operations) to support the delivery of our research funding programmes, with a particular focus on the integration of the American Institute for Cancer Research (AICR) grant programme into the WCRF International portfolio. This is a fixed-term role for 18 months.

In this role, you will support the operational delivery of WCRF International’s grant programmes across both pre-award and post-award activities. You will contribute to the administration of grant calls, respond to applicant queries, process applications, support peer review and Panel meetings, and help maintain and develop our grant management system. You will also track research outputs, maintain grant records and contribute to internal reporting and analysis. 

You will have a relevant scientific background (e.g. nutrition, public health, cancer biology or a related discipline), with experience working in a research or administrative environment (ideally within academia or research management).You will have a strong analytical mindset and be comfortable working with data, systems and tracking processes, and be highly organised, with excellent attention to detail and the ability to manage multiple tasks simultaneously. Strong communication skills and confidence interacting with a range of stakeholders is key as is being proactive, adaptable and able to work as part of a small, collaborative team.

This role offers an excellent opportunity for someone with strong organisational and analytical skills who enjoys working with data and complex processes. The postholder will gain a unique insight into the full research funding lifecycle, supporting both the pre-award and post-award stages of international grant programmes. Working closely with experienced colleagues across the Research Funding team, the successful candidate will develop a strong understanding of how research funding programmes are designed, delivered and monitored, while applying their scientific knowledge to real-world research projects. The role provides valuable experience in grant management, research administration and data analysis, offering a strong foundation for a future career in research funding and management, the charity or policy sector, or academic research.

Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF International and equip you for the role.Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

Prospectus is delighted to be partnering with a UK-based charity and climate foundation to recruit for a Head of Finance and Operations on a permanent, part time basis (3-4 days per week). This is a standalone role with no team reports, to be based out of their London office and remotely.

This is a rare opportunity to play a central role in an organisation that’s inspired hundreds of artists to take meaningful action on the climate crisis. As they enter an exciting new phase of growth, the charity needs someone who can help them scale their impact by building smart systems, strengthening their internal operations, and driving financial and organisational efficiency. Key responsibilities including day to day management of finance and systems, leading operations and projects, ensuring the charity is legal and compliant, and overseeing the HR and People function.

The successful candidate will have experience of managing finances ideally from within the charity or music sector. You will have some experience of managing other operational areas such as HR, IT,  Operations although we would welcome applications from candidates who are looking to develop skills in some areas. You will be an effective communicator with the ability to build relationships and will also be driven by the mission of the charity. Experience of working in a smaller organisation could also be beneficial.

To apply please click through to the job advert on the Prospectus website and submit your CV only in the first instance. You may be asked to complete a supporting statement if you do progress further in the recruitment process. For further information please reach out to Steven Fraser at Prospectus.

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and is committed to supporting you in your application.

Support for and implementation of the Branch’s strategic and service delivery plans

• Supports the Branch Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
• Supports the development and delivery of the Branch Management team’s strategic and service delivery plans in pursuit of the vision, mission, and values of Samaritans and to meet Central London Samaritan’s objectives.
• Supports the development and delivery of a successful fundraising strategy that supports the organisation’s goals and contributes to its sustainability.
• Supports the Treasurer in the management of Central London Samaritans budget to ensure financial resilience.
• Contributes to the development of external and internal relationships and communications, raising the profile and reputation of CLS in support of the organisation’s charitable aims.
•  Contributes to the overall effectiveness of the organisation in ensuring to 24/7 availability to callers.

Provides leadership and line management to the staff team including the following functions:

• External relations and outreach
• Fundraising
• Recruitment and training of new volunteers
• Volunteer rota and support
• Facilities and Office services
• Other areas of responsibility that may from time to time be established.

Main Responsibilities:

Governance

• Support the Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
• Ensure appropriate presentation and reporting on the progress of the organisation and on all matters relevant to the discharge of its charitable responsibilities.
• Provide in a timely and appropriate manner information that will assist the Trustees in carrying out their responsibilities.
• Monitor changes to statutory requirements on behalf of and in consultation with the Trustees and working with the Trustees and Directors to ensure compliance.
• Lead on all areas of Data Protection across the branch including policy development, revision, and implementation.

Financial Management & Fundraising

• Support the Treasurer in the preparation of the annual operating budget for agreement by Trustees.
• Manage the budget on behalf of and in consultation with the Director, Treasurer and Trustees
• In consultation with the Treasurer and other trustees, set an annual fundraising target.
• Support the development and implementation of a strategy for raising income to meet the needs of the organisation.
• Manage project and area budgets with relevant staff and volunteer leads.

Support for and implementation of the Branch’s strategic and service delivery plans

Support the Director and wider Branch Leadership Team in setting the culture and vision for the organisation that will enable staff and volunteers to understand what is expected of them and perform to the highest standards.

• Work closely with the Director and Branch Leadership team to deliver branch strategy and specific services.
• In conjunction with volunteer leads, manage the delivery of the organisation’s restricted funded programmes ensuring project milestones, timescales and financial imperatives are fully met and supporting growth in line with the organisation’s charitable aims.
• Work with the Governance Working Group to implement and manage the organisation’s operational policies and procedures.
• Input into to research and planning of new branch initiatives.
• Monitor changes to national Samaritans policies and guidelines, alerting Directors, and Trustees as appropriate

Line Management

• Work with Trustees and Directors to support the Branch Team to deliver the branch’s volunteering, outreach and fund-raising strategies
• Provide effective line management and leadership to the staff team by managing all aspects of staffing, including recruitment, setting objectives and managing performance.
• Line manage the Business Support Officer, Volunteering Coordinator, Recruitment and Training Coordinator and Fundraising and Events Officer, Trusts and Foundatons Officer and other roles that may from time to time be established
• Act as a role model to staff and colleagues by demonstrating exemplary standards of behaviour, a positive attitude, and high levels of personal performance.
• Identify and develop talent within the team that can be fostered, offering opportunities for personal and career growth where appropriate.
• Work with the Branch Leadership Team to support all staff activities.

Communications

• Work with the Director and Deputy Director for Communications and relevant staff members to support delivery of the branch Communications Plan. This will include coordinating internal and external communications as well as maintaining good relationships with volunteers, partners and other Samaritans branches and the Samaritans Charity.
• Maintain relationships with the Samaritans Central Charity in relation to media activity.
• Work with Director to ensure the Branch is represented on suicide prevention partnerships and involved in strategies with local councils and other organisations within the seven boroughs covered by the branch.
• Work with Branch Leadership Team to ensure the Branch is appropriately represented the branch at external events.

Facilities and Office Management

• Oversees the management of the building on behalf of and in consultation with the Trustees and the Office Manager
• Take overall responsibility for the contracting of services to the organisation
• Take responsibility for compliance with Health and Safety Regulations

Hours of work

1. The basic hours of work are 35 hours per week, spread over five working days. There will be a need to work some evenings and weekend days, so flexibility is essential. The core responsibilities and duties should be carried out during weekdays.

2. The amount of out of hours work will be agreed with the Director on an on-going basis. Time off in lieu will be allowed in agreement with the Director and in line with the current European Working Time Directive.

Limitations

This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time- to-time in the lights of changing circumstances and in consultation with the jobholder.

The jobholder will be required to work within the rules and regulations of Samaritans and accept the authority of the Director, who has discretion to delegate authority to the job-holder and to withdraw it.

Equal Opportunities Policy

Central London Samaritans is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore Central London Samaritans' commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex, or sexual orientation.

Requirements

• Graduate or equivalent by experience
• Relevant postgraduate qualifications

Skills and abilities

1. Proven ability to manage a work programme, which involves managing, mentoring, and developing staff.

2. Ability to work to tight deadlines in managing a variety of tasks simultaneously in ways that ensure key objectives are met.

3. Work effectively with a range of different stakeholders, including paid staff, volunteer directors, volunteers engaged in service delivery, third party organisations and users of the services.

4. Strong communications skills, both oral and written, especially in matching style/language to audience being targeted.

5. Ability to research and develop reports at a senior level.

6. A self-starter who has the ability to develop and implement innovative solutions to both new and existing challenges.

7. Proven ability to assimilate/summarise complex information and to familiarise themself quickly and confidently with key issues.

8. Ability to build effective relationships, especially with organisations operating near people in distress, other helping agencies, and healthcare professionals.

9. Ability to enthuse and motivate paid staff and volunteers.

10.  Good financial management skills –evidence of leading and managing a budget.

11.  High level organisational delivery skills.

12.  Proven ability in managing staff who report to others for task management purposes, such as in a matrix structure.

Experience

• Experience of working with volunteers and paid staff
• Experience of financial planning and management, including budgetary control.
• Experience of implementing systems to comply with relevant legislation, including that on data protection, freedom of information, and health and safety.

Project management knowledge and skills.

1. Experience of working in a charity or not-for-profit helpline service, ideally like that of Samaritans

2. Experience of issues affecting London government

3. Experience of working with Boards of Trustees

Knowledge

• Sound general working knowledge of IT
• General knowledge of business management
• Experience and understanding of managing / developing teams.
• Knowledge of advanced IT and telephony, such as those required by Samaritans.
• Understanding of the policies and principles followed by Samaritans.
• Understanding of the rules and regulations, as overseen by the Charity Commissioners, by which Samaritans are bound.
• Knowledge of voluntary sector in terms of high-level policy decisions, structures and influences through government, small charities and local community organisations

Personal qualities

1. Intellectually strong, applying a structured approach to work.

2. A flexible and co-operative team approach, which is respectful of the ideas and expertise of others.

3. Adaptable to change, while being able to work unsupervised.

4. Able to use initiative, assessing and adjusting to changing work priorities.

5. Affinity with charity’s goals and values