Area operations managers jobs

The National League Trust is a registered charity and is one of a group of community focused organisations that are linked to professional football.  As a critical partner of the National League, the Trust supports the development of community projects at football clubs who are members of the competition.  

We are looking for someone who can lead the Trust, with a vision to use knowledge, influence and funding to improve the lives of those who benefit from the work of the organisations the Trust supports. This will involve change and shaping the Trust so that it is guaranteed a successful future.

As our new Head of Trust, you will lead a resilient, dedicated small team with a clear strategic focus on impact, innovation, strengthening standards and improving visibility. You will be guided by our values which include working with trust and accountability, learning, sharing what works and collaboration.  You will shape our direction, embed our strategic framework, strengthen relationships and ensure robust governance. 

We are looking for a strategic, relational and operational leader to take the Trust forward in its development over the next five years.  This includes:

• developing and delivering our strategy
• overseeing grant funding operations
• working to increase our unrestricted income
• raising the Trust’s profile
• growth of activity and impact.  

Critical to the role is building and sustaining strong relationships with key stakeholders in all sectors: including potential funders and other third sector bodies.

You do not need to have a background in football for this role. Your skills and experience can be obtained in any sector.

Regional Operational Manager

Service: Services and Innovation London

Salary:

• £42,562 - £46,703 FTE per annum (£34,049.60 - £37,362.40 per annum for part-time, 29.6 hours per week)
• Additional £3,866 Inner London Weighting FTE per annum (£3,092.80 ILW per annum for part-time, 29.6 hours) for office based
• OR £480 homeworking allowance per annum (£384 per annum for part-time, 29.6 hours per week) if homebased

Location: Various areas across London

Hours: 29.6 hours per week (part-time) – can also be worked as a 3 day a week role (22.2 hours per week)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for a Regional Operational Manager to oversee a portfolio of services across London, driving innovation, operational excellence, and community impact.

The postholder will lead service managers, manage stakeholder relationships and pursue development opportunities across the capital.

Key requirements:

• Proven leadership experience managing services for vulnerable children, young people, and families.
• Strong background in team management, budget oversight, and quality assurance.
• Skilled in stakeholder engagement, partnership building, and service development.
• Experience with tenders, funding bids, and strategic growth.
• Knowledge of safeguarding, compliance, and data-driven performance monitoring.
• Commitment to equity, diversity, and inclusion, with an understanding of intersectionality.
• Excellent communication, project management, and organisational skills.
• A recognised qualification in social work, health, education, youth work (or equivalent), and ideally a management qualification.

We welcome applicants with lived experience of the communities we support.

Main Requirements (for details check the job description and person specification):

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service

Benefits:

• an annual paid leave entitlement of 30 working days plus bank holidays (pro-rated for part-time hours)
• up to 6% matched-pension contributions
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

Our commitment to Equality, Diversity & Inclusion:

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role. 

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person. 

To Apply:

• Click the ‘Apply’ link below and fill out our digital application form
• Closing Date: Monday 23rd February at 11.59pm

Interviews are scheduled to take place on March 17th, 2026, at our Head Office in London, with slots throughout the working day and early/late slots available.

Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Context

Our vision is to bring hope to every one of our patients across London, when they need us most, where they need us most. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for every one of our patients and their families. We’re a charity that works alongside the NHS and our life-saving service is made possible by our supporters.

This is an exciting time to join London’s Air Ambulance Charity. In early 2025, we launched our new 15-year strategy, setting the direction for the service to our 50th anniversary in 2039. This strategy gives us the opportunity to tell the unique story of the service – we see more incidents requiring life-saving care at the scene than any other air ambulance service. London brings unique challenges and our new strategy requires us to tell a broader story of what we do and the impact we have.

Alongside this, we’ve developed an ambitious Engagement Strategy to put the people of London at the heart of our fundraising and marketing. Legacy giving is a critical part of our long-term sustainability, and this role is central to embedding a culture of legacies across the organisation. We’re at the early stages of our legacy programme, so this role presents a real opportunity for someone to grow and develop a successful income stream, as well as ensuring our supporters have meaningful opportunities to make a lasting impact.

About the role

The Senior Legacy Manager will lead the development and delivery of London’s Air Ambulance Charity’s legacy programme, ensuring legacy giving is embedded across fundraising and marketing activity and is front of mind across the organisation.

This role is responsible for managing our legacy marketing programme, working closely with the marketing team to deliver compelling, sensitive and effective activity. The postholder will also oversee our outsourced legacy administration partner, ensuring legacy gifts are processed efficiently, compliantly and in line with best practice, through regular performance monitoring and review.

Working across the Fundraising and Marketing Directorate, the Senior Legacy Manager will champion legacies as a vital form of support, collaborating closely with all teams in the directorate. This will include working with the major donor team to identify and develop high-value legacy opportunities and supporting the community engagement team to integrate in-memory and legacy messaging into the community talks programme and engagement activity within the community.

The role also plays a key part in connecting our legacy and in-memory programmes, working with the community engagement team and the Deputy Director to develop a joined up in-memory strategy that ensures a coherent and compassionate supporter experience.

About the person

You’ll be an experienced and confident legacy fundraising professional with a passion for building long-term impact. You’ll be a strong collaborator who can influence across teams and seniority levels, and a persuasive advocate for the importance of legacy giving. You’ll combine strategic thinking with hands on delivery, ensuring legacy activity is well planned, insight led and supporter centred. Comfortable working across disciplines and a self-starter, you’ll play a key role in embedding a culture of legacies across London’s Air Ambulance Charity.

We are recruiting for a new general manager post.

Our General Manager will be a key member of Different Planet Arts small staff team. Working closely with the Artistic Director and the Board of Trustees as part of the Senior Management Team, you will manage and organise operational support for Different Planet arts programme, ensuring we provide an excellent service to our participants, partners and audiences. This role is suitable for someone building a career in operations.

We are looking for someone who can maintain and provide the right systems and structures to enable others to lead and create our arts projects, and provide ongoing, efficient admin support. You will manage and be responsible for our systems and processes for financial administration, fundraising, governance procedures and processes, monitoring and keeping the Different Planet Arts office running day-to-day as an administrative hub. You will work closely with our treasurer (who is responsible for creating quarterly Management Accounts.) 

This is an ideal role for someone with strong administrative or company management experience who wants to help shape the culture and infrastructure of our much loved award winning inclusive theatre company. 

Hofesh Shechter Company seeks a Head of Finance and Operations to join our leadership team at Somerset House. This pivotal role manages strategic three-year budget planning and core functions including Finance, HR, IT and Governance. 

Reporting to the Executive Producer, you will provide essential oversight to help achieve our creative and commercial goals. In this role, you will be expected to actively drive an entrepreneurial culture by adding your voice and ideas to the exploration of new income streams and providing the financial analysis and insight needed to strengthen fundraising initiatives and core business functions.

We require an experienced professional with accountancy qualifications and strong operational skills to oversee business functions and strategic planning. A supportive leadership style is essential.Knowledge of the arts or charity sector is required; experience with Theatre Tax Relief and NPO funding is highly desirable.

About The Shewsy (Shrewsbury House Youth & Community Centre)

The Shewsy has been at the heart of the Everton community since 1903. Based in one of the most deprived wards in the UK, our mission is simple: to create a safe, supportive, and inspiring environment where children and young people can grow in confidence, discover their potential, and find a positive direction for their lives.

Our work is rooted in relationships, informal education, and the belief that People Matter More Than Things. We run a full programme of youth and community activities year‑round, supported by a dedicated team and strong partnerships across Merseyside.

As we continue to strengthen and grow, we are seeking a Finance Manager who will play a central role in ensuring our charity remains financially resilient, well‑governed, and able to deliver life‑changing opportunities for young people.

Purpose of the Role

The Finance Manager leads the day‑to‑day financial operations of The Shewsy, ensuring our resources are managed effectively, transparently, and in line with our charitable objectives.

You will maintain reliable financial systems, develop clear reporting and analysis, and provide insight to senior leadership. This hands‑on role is essential to safeguarding the charity’s financial health, supporting funding bids, and enabling the continued delivery of our youth and community programmes.

Key Responsibilities (Shortened)

• Manage day‑to‑day finance operations, including bookkeeping, bank reconciliations, payroll journals, and supplier payments.
• Produce accurate month‑end accounts, financial summaries, and cashflow forecasts for the leadership team.
• Oversee income processes, including raising invoices, monitoring payments, and allocating restricted/unrestricted funds.
• Support funding bids and grants by preparing project budgets, tracking spend, and completing financial reporting for funders.
• Maintain strong financial controls to ensure accuracy, compliance, and smooth audit/independent examination processes.
• Improve finance systems and processes, ensuring they remain efficient, reliable, and fit for a busy youth charity.
• Work collaboratively with staff, offering financial guidance and supporting non‑finance colleagues where needed.

Knowledge, Experience & Attributes

Essential

• Experience in a finance role, including bookkeeping and month‑end preparation.
• Understanding of charity finance, including restricted vs unrestricted funds.
• Strong QuickBooks or similar accounting software experience.
• Ability to produce clear reports and communicate financial information.
• Highly organised, detail‑focused, and able to work independently.
• A collaborative team player with excellent communication skills.

Desirable

• Experience supporting grant reporting or charity audits.
• AAT Level 3/4 or equivalent (or working towards).
• Experience improving or developing financial systems.

What Does Success Look Like?

Success in this role means The Shewsy operates with strong, reliable, and timely financial information that supports good decision‑making and ensures every pound is used to its full potential.

You will ensure:

• Month‑end processes and reporting are accurate and delivered on time
• Cashflow and budgets are well managed
• Grant expenditure is tracked and compliant
• Potential risks are identified early
• Systems and processes continually improve to support service delivery
• Leadership has clear financial insight to plan confidently for the future

Your work will directly support the sustainability and impact of one of Liverpool’s longest‑standing youth charities, and help us continue changing young lives for years to come.

This is an opportunity for someone who thrives being part of a small team and making a big impact.

As Executive Operations Administrator at St Luke's for Clergy Wellbeing every day will be busy and different. The role will be ideal for someone who can use their initiative, has a good eye for detail, and likes a varied workload. 

The responsibilities of this role include:

• finance administration such as processing invoices and preparing monthly management information
• fundraising administration including thank yous for supporters and monitoring legacy income
• facilitating the effective operating of the office at Church House
• supporting the CEO with GDPR, Health and Safety and other organisational compliance areas

This is a key role within the life of St Luke's for Clergy Wellbeing, if this role is working effectively the rest of the organisation will flourish, so that together we can reach our vision for flourishing clergy, healthy church, transformed communities. 

We are looking for someone who uses their initiative, models our values and has an eye for detail. The role carries a high level of responsibility and autonomy and so suits someone who is confident taking ownership and supporting others. 

We welcome applicants who are in sympathy with what we do, and comfortable working within a Christian charity. 

Lead complex, high-impact services that support people to live well and help shape the future of social care in Southend.

Applications close: 9 a.m. Thursday 26th February 2026
Location: Southend-on-Sea and services-based

About Southend Care

Southend Care is a wholly owned local authority company delivering a broad range of adult social care services, including older people’s care homes, domiciliary care, supported living, mental health services and community-based provision.

Operating across multiple locations with a lean, committed leadership team, the organisation is known for its adaptability, responsiveness and ability to manage change in a challenging and fast-moving environment.

With a refreshed board, new non-executive directors and a renewed focus on culture, engagement and commercial resilience, Southend Care is looking ahead with confidence. We are also on a journey towards providing services for children and young people, so there has never been a better time to join us.

About the role

Southend Care is seeking an experienced, hands-on Director of Operations to play a pivotal role in leading and shaping high-quality social care services across the city. This is a rare opportunity to join a values-driven, commercially aware organisation at an exciting point in its evolution, helping to strengthen operational performance, embed a positive culture and support sustainable growth.

As Director of Operations, you will take overall responsibility for the operational leadership, quality, safeguarding and performance of services. Working closely with the Managing Director and Director of Corporate Services, you will provide visible, credible leadership to managers and frontline teams, ensuring services are safe, person-centred and financially sustainable.

You will play a central role in developing managers, strengthening consistency across services, improving engagement with stakeholders and service users and supporting opportunities for service development and growth.

This is a genuinely hands-on role in a small senior team, requiring someone who is comfortable rolling up their sleeves while also contributing strategically to the organisation’s future direction.

Who we are looking for

We are looking for an operationally strong, people-focused leader with senior experience across social care and a deep understanding of regulated services. You will bring credibility in areas such as safeguarding, quality improvement and service delivery, ideally in older people’s services, domiciliary care, mental health or supported living.

You will be comfortable working autonomously in a lean environment, visible and approachable in your leadership style and confident holding managers to account while building trust and rapport.

Commercial awareness, adaptability and a collaborative mindset are essential, as is a genuine commitment to service user and staff experience.

Above all, you will bring the energy, personality and practical leadership needed to thrive in a close-knit team and help Southend Care continue to evolve and succeed.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Thursday 26th February 2026.

Salary: £46,587 per annum.

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. Whilst we work flexibly, because we work with decision makers in Westminster, there will be an expectation that you can travel to central London at short notice if required. You will also be expected to come into the office at least one day a week.

Contractually this role is London-based.

Contract: Permanent.  Full time role - 35 hours per week.

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
• Matched pension scheme up to 7% of salary
• Healthcare plan
• Support for staff with caring responsibilities
• Family-friendly culture

How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download

Closing date for applications: Midnight on Monday 23 February 2026

Interview dates: First interviews to take place week commencing 2 March - exact dates to be confirmed.

Second interviews to take place week commencing 9 March - exact dates to be confirmed.

We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information

This exciting role in our award-winning External Affairs department will work across policy and public affairs work in England. You will fight for the hospice sector and people who need their support, helping us to create a country where no one misses out on the care they need at the end of their lives.

This is a significant time for hospice and end of life care. 

Hospices across the UK are in the worst financial situation they have faced for 20 years. The funding crisis means hospices are cutting services and making redundancies. 

Our campaigning efforts have recently led to £125m in short term funding for the hospice sector and a commitment to a Modern Service Framework for palliative care and end of life care. As well as a spotlight on hospices in the 10 year health plan and unprecedented parliamentary scrutiny of the way hospices are funded. 

The momentum around palliative care and hospices mean there is no shortage of opportunities to influence the policy and political agenda.

We have strong influence in Parliament and have built significant interest in hospice care among policymakers. We are an important voice in the conversation around Assisted Dying, which will have a significant impact on palliative and end of life care. 

With this momentum and opportunity, we are looking for a talented and committed Policy and Public Affairs Manager to help us shape the future of palliative and end of life care. 

We are looking for a proactive and driven policy and public affairs professional. You will be curious about how best to improve people’s experiences of death, dying and bereavement and strengthen the contribution of the hospice sector to this. 

You will have excellent influencing and communication skills and sharp instinctsthat enable you to quickly understand and analyse the impact of external developments. As well as a collaborative mindset and commitment to building coalitions to maximise our impact. 

You will provide leadership but must also be willing to pitch in at all levels to get things done. Excellent project management skills will mean you can identify where our resource is best spent and how to delegate tasks. 

This is your chance to play a key role in creating a country where no one misses out on the care they need at the end of their lives.

More information is available in candidate information pack (available on our website to download)

In Gateshead, Spear is partnering with Alive Church – Spear Gateshead is a part of Alive Church’s mission to change the culture of the city by bringing hope to unemployed young people.

Whilst the North-East is an amazing place to live, there are still challenges, with large disparities between Gateshead’s wealthier and poorer areas, and 23,600 people live in areas described as having deep deprivation. With this comes all the associated issues that poverty causes, including 1 in 4 children growing up in poverty and one of the worst levels of social mobility in the country.

Alive Church is a diverse community gathered from across Gateshead, Newcastle and the North East with a vision to see individuals, the church and communities across our region Come Alive in Jesus name. Together they are playing their part in the re-evangelisation of the nation, the revitalisation of the church and the transformation of society.

Key Information

Salary: £27,000, pro rata

Hours: 9.00am – 5.00pm, Monday –Thursday, Part-time (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)

Contract: Maternity Cover

Location: Alive Church Gateshead

Closing date: Monday 23rd February (We are interviewing on a rolling basis and might close the application early if we find the right candidate)

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.

For more information please read through our Work With Us Information Pack and Job Specification.

Role Responsibilities

Oversight of the Spear Programme

• As a confident communicator, you will lead group sessions of around 10 young people each, using coaching skills to transform attitudes to their own ability and the workplace, and to raise their awareness and maximise potential in stepping into the world of work.
• Prepare and coach group and 1-1 sessions with the Spear Coach.
• Ensure the programme is delivered in line with agreed targets, and report KPIs on recruitment, retention and completion of Spear Trainees, as well as their ongoing progress and sustainment of work or education.

Partnership Liaison and Relationship Management

• Establish the primary local referral agencies and steward relationships with these, overseeing and building a strategy to ensure recruitment of young people onto the Spear programme is effective.
• Maintain and develop relationships with local partners to form a strong referral network.

Line Management and Training

• Manage the Spear Coach, using a coaching approach to invest in their growth and development.
• Work alongside the Programme Manager to analyse Spear Programme performance and ongoing operations of the centre, and report back on KPIs.

Church Community

• The Spear Centre Manager is directly employed by Alive Church, meaning you are part of a vibrant church staff team and submerged in an exciting faith community.
• You will be required to establish strong relationships with key people at the church to ensure the engagement and backing of church members and help the Spear Coach to establish a strong presence at the church to build a network of supporters for the Spear programme.
• Ensure the Spear programme is a key missional feature of the work of the church; this may involve attending church events and speaking at services.

Site Management

• Work with the Church to coordinate the training room and any infrastructure needs for the Spear Centre.
• Liaise with relevant staff locally on-site issues and work to resolve them as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies.

Person Specification

• An active Christian, able to personally represent the values and beliefs of Spear and Alive Church, and a commitment to grow and learn spiritually and as a Christian leader.
• A dynamic and engaging coach with an enthusiasm for and direct experience of coaching and training techniques.
• Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
• An entrepreneurial and ambitious individual who enjoys starting new projects, works well under pressure and can translate ideas into practice with creativity.
• Self-motivated with strong leadership, management and organisational skills with the ability to exercise initiative and prioritise workload.
• Excellent communication and interpersonal skills, with a confidence in group facilitation, high emotional intelligence, and a sense of fun!

Resettlement & Activity Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Resettlement and Activities Worker

Location: Bedford, Please note that this service does not have complete step free access

Salary: £26,000 (full time equivalent)

Shift Pattern: 30 hours per week Monday to Sunday with shift patterns confirmed at the next stage. You may be required to work flexibly dependent on service and resident requirements.

About the Role

We have an exciting opportunity for a Resettlement & Activities Coordinator to join our brand new service which is due to go live April 2026! This is an 11 bed, community based mental health service, offering short stay, trauma informed support. You will support our residents who are at risk of admission but can be supported outside of mental health hospital settings, by providing tailored support to them to help them overcome their personal barriers, and achieve their goals, to live more fulfilled lives and independent living. You will play a major part in ensuring a safe, stable and secure accommodation setting which provides the right support to resident needs. 

You will lead on delivering high quality activities and programmes which work to support individual need, whilst providing practical support to residents who require help with finding and sustaining suitable accommodation and engaging with community based services such as councils, training providers, and local authorities. The purpose of the role is to create a sense of belonging and independence through activities and support planning. No two days are the same, making this an ideal role for someone who enjoys variety and meaningful work in a supportive team environment. 

Some Key Responsibilities Include:

• Planning and coordinating individual and group activities and sessions such as days out and visits, awareness days/weeks/months campaigns, cultural celebrations and other meaningful events.
• Delivering programmes that support residents’ goals, personal development, and reintegration.
• Developing and managing calendars of activities, events, and awareness campaigns to promote social skills, community engagement, and meaningful participation.
• Collecting information about activities and resident feedback and using this for continuous improvement.
• Running clinics, projects, and sessions, providing guidance, life skills support, and advice to residents as needed.
• Building good relationships with partners and stakeholders, identifying new opportunities and creating an accessible partner resource catalogue.
• Identify risks, safeguarding residents and take appropriate action. Maintain accurate records, reports, and administrative tasks.

About You

We are looking for someone who has a passion to support vulnerable people in making a change, supporting their rehabilitation and engaging activities, providing opportunities for them to make positive change to their lives. You will have a general understanding of mental health needs of people form different backgrounds. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves. 

We are looking for:

• Experience in coordinating and/or delivering activities and programmes with people from various backgrounds
• Ability to provide advice, support and guidance to a team and residents on various areas, particularly around resettlements
• Ability to work creatively and encourage creativity in others
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Reporting directly to the Chief Executive Officer, and a member of the Senior Leadership team, the Director of Finance and Operations post is a key role within WDC, Whale and Dolphin Conservation.  Responsible for providing strategic leadership across finance and operational functions, the post holder will ensure WDC has the resources to deliver our mission, ensure WDC meets reporting and governance standards and ensure timely and efficient reporting to all levels of WDC employees, trustees and relevant external bodies and will ensure resources are deployed to maximise operational benefit.  Alongside this, this new position will lead core operational functions of Supporter Services (including leadership of the CRM), facilities and IT.

Benefits

• Flexible working arrangements 
• 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
• Strong commitment to professional development with a dedicated training budget
• Annual performance and pay progression reviews
• Up to 5% pension contribution
• Cycle to work scheme
• Employee Assistance Programme offering access to free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social events
• Scope to take real ownership in a fast-growing charity   

Personal development programme: 

• You will have a line manager dedicated to growing your strengths and supporting your professional skills development 
• You can work with your manager to set your own objectives within the scope of the job description 
• You will have a dedicated buddy within the team 
• You will take part in external and internal training to help grow your knowledge and skills

Please note that care-experienced applicants who meet the essential criteria will be guaranteed an interview. We are actively trying to increase the diversity of our team and we encourage applications from people from minoritised ethnic backgrounds. We are dedicated to being a workplace where everyone feels a sense of belonging and where diversity is celebrated. In our last staff survey, 95% said they feel a sense of belonging at Settle. Please see our website for more information on our approach to Equity, Diversity and Inclusion. 

We’re on the hunt for a Programme Manager to join us at this exciting stage of Settle’s development. Over the next few years, we hope to grow the number of young people we are working with and develop new services to support young people with a range of support needs.

The Programme Manager will report to our COO. You’ll be managing a team of Settle Coaches working on the frontline, delivering one-to-one sessions with care-experienced young people across London. You’ll use your skills to ensure that the Settle Programme is the best it can be, coach our frontline teams and ensure high quality delivery is maintained for the young people we work with.

You will work with our COO and wider Programme Management team to deliver and develop our safeguarding practice and ensure that the frontline perspective and young people’s experiences are embedded across the organisation. You’ll manage existing referral partnerships and help develop new partnerships as and when needed, as well as share best practice with the partners you manage. You will also have the opportunity to be involved in strategic projects across the organisation.

Key Information

Location: Kennington, office-based

Salary: from £34,000

Contract: Full-Time, Maternity Cover (9-12months)

Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Closing date: Monday 23rd February (We are interviewing on a rolling basis and might close the application early if we find the right candidate)

Assessment Day: Thursday 5th March

For more information please read through our Work With Us Information Pack and Job Specification.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Role Responsibilities

Strategy, vision and impact

• Be at the forefront of leading our ‘big picture’ vision of a transformed society, empowering churches to transform young lives 
• Build and implement a strategy for developing relationships with local referral agencies to ensure effective recruitment of young people onto the Spear programme 
• Oversee the reporting of the Centre outcomes and ensure the Spear Programme is delivered in line with agreed targets 

Leadership, line management and training

• Lead your team with confidence; spurring them on our mission; invest in a team culture of excellence, belonging and fun 
• Manage and develop the Lead Coach and Assistant Coach, using a coaching approach to invest in their growth and development. This includes weekly 1:1s, performance reviews and regular feedback
• Equip your team to drive change through a data informed approach, and keep them accountable to agreed targets for the Spear Programme

Relationship management

• Manage great relationships with a variety of stakeholders, including referrers, local businesses, donors, and your Board of Trustees 
• Embed into your local church; working closely with your Spear Trustees and congregation, and actively participating in their mission and events
• Partner with the Spear Trustees and assist in implementing their funding strategy by helping to build corporate
• and donor relationships. For example, by hosting prospective donors in the Training Room

Delivery of the Spear Programme

• Support group and 1-1 coaching with numerous 16-24-year-olds: equipping them with practical work-ready skills and resilient mindsets 
• Provide guidance to the Lead Coach in the training room when dealing with behavioural and safeguarding situations and upskill coaches with consistent coaching feedback
• Use a coaching approach to engage young people in challenging conversations that will enable them to take responsibility and over significant barriers to employment 

Operations 

• Liaise with relevant staff regarding site operations and work to resolve any issues as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies

Person Specification

• You are an active Christian, passionate about your work being a lived expression of your faith 
• You want to help others reach their full potential, and enable young people to overcome significant barriers to employment 
• You have demonstrable experience in coaching, teaching or training and development, as well as being keen to develop these skills further
• You are an experienced and mature leader/line manager, or have great leadership potential, and are eager to bring out the best in your team
• You are confident building relationships with a variety of stakeholders, with effective written and verbal communication skills 
• You are looking for a varied, hands-on role, where you won't be tied to a desk