Area operations managers jobs
Our debating, public speaking and cultural exchange programmes aim to embed sustainable cultures of oracy in schools, and empower young people to engage with the world, to speak more confidently and to listen to and understand different points of view. With the new Ofsted Framework and the Curriculum and Assessment Review confirming the importance of great oracy education, the need has never been greater for the ESU’s educational offers.
Purpose of this role.
This role is central to driving our work forward. You will play a key part in ensuring the next generation gains essential oracy skills by managing and delivering the sales of the English-Speaking Union’s educational products. These include our signature ‘Discover Your Voice’ student oracy workshops and our Teacher Oracy CPD sessions for schools and other educational settings in England and Wales, with potential to expand to international schools.
You will lead the full sales process from start to finish. This includes generating leads, responding to enquiries, securing bookings and overseeing the delivery of workshops and training. You will be proactive, motivated and confident working with a high degree of initiative. Working closely with the Director of Education, you will help build an effective sales operation that ensures thousands of young people and teachers benefit from high-quality oracy opportunities.
About the role and responsibilities
We are looking for someone who can:
-
Own the lifecycle of sales of our education products, building positive relationships to ensure repeat business
-
Collaborate with the ESU Marketing Team and Director of Education to develop the messaging and assets needed to promote our offers
-
Respond to and follow-up on leads and warm conversations to move prospects through the sales pipeline
-
Implement plans designed to generate leads of sales to schools (secondary and primary), Multi-Academy Trusts (MATs), and other partners
-
Manage the delivery of the workshops by being point of contact for Lead Teachers, appointing freelance Oracy Leaders to deliver the work and providing communication, support and resources as necessary
-
Build the ESU network, connecting with teachers and MAT contacts to generate sales. This includes proactive outreach to new schools and MATs for new business, as well as working with existing clients.
-
Use Salesforce to manage all programme delivery including tracking all account communication, reporting on sales pipelines including new business and renewals
-
Devise the sales strategies and execute the plans to generate leads and interest from international schools
-
Collect data for monitoring (student surveys; case studies; teacher surveys)
-
Work with our pool of delivery staff (Oracy Leaders). This would include clear communications before and after workshop delivery, booking staff onto workshops, liaising with finance and HR when necessary.
-
Execute plans to generate leads and interest from international schools
This job description gives an outline of key duties and is not intended to be an exhaustive list. The post holder may be asked to take on other relevant responsibilities as reasonably requested by their line manager. Examples of additional responsibility areas include communications, administration and resource design.
Person Specification
-
Passionate about improving oracy skills in young people from all backgrounds
-
Experience managing end to end sales, especially to schools
-
Experience of hitting and even exceeding sales targetsExperience developing strong relationships across a range of stakeholders, including senior leaders and in schools
-
Experience with CRM systems to manage and report on sales performance
-
Strong understanding of the education sector, schools and the realities of teaching
-
Strong organisation and prioritisation skills
-
Excellent communication skills (both written and verbal)
-
Excellent attention to detail and high standards
-
Proactive, independent worker able to work well alone and as part of a team
-
Flexible and adaptable to the needs of a scaling organisation
Desirable:
-
Experience of working with Salesforce
-
Experience coordinating freelance staff
-
Experience planning and delivering lessons
-
Experience of resource creation
Please note those invited to interview will be asked to complete a safer recruitment application form.
The client requests no contact from agencies or media sales.
Birmingham
Permanent
30 Hours per week
Founded in 1962, our clients is a registered charity and company limited by guarantee, . Our board of trustees ensures they meet their charitable aims, supported by a dedicated team of well-trained staff.
Our client is extremely proud to have a diverse workforce that is reflective of the communities that they work with.
They provide individualised, person-centred services that help people lead fulfilling lives and reach their full potential. Known for their high-quality support, they play a key role in Birmingham's mental health system and collaborate with local organisations to challenge the stigma surrounding mental distress.
They are seeking an experienced and passionate Operations Manager – Registered Services to join their leadership team. You will be one of a team of four Operations Managers who oversee all front-line services .
Line managed by the Deputy Director of Operations, this role is strategically important to their delivery of recovery-based services within Birmingham’s mental health system.
Key Responsibilities will include:
· Work with the Director of Operations, Deputy Director of Operations, and other Operations Managers to co-create and deliver the operations development plan
· Line manage the service managers responsible for each area and support other team members as appropriate.
· Ensure services are delivered in line with their strategic vision and values.
· Ensure that the service(s) is being delivered in line with commissioning requirements, service user wishes and in line with local and national policy and best practice.
· Flexibility to occasionally work outside of usual hours.
· Take part in their senior on call rota.
The Successful Candidate will have:
· Experience of working in a CQC regulated service.
· Good working knowledge of relevant mental health and housing legislation and how it applies to service delivery.
· Knowledge of and commitment to the Recovery model of mental health support
· Experience of mental ill health, either personally or professionally
· Good working knowledge of safeguarding and able to deal effectively with safeguarding issues
· Familiar with good practice in data protection and able to support managers and staff to comply with any requirements
Staff benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling, a cycle to work scheme, and a comprehensive training programme.
Our client is extremely proud to have a diverse workforce that is reflective of the communities that they work with. They strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich their teams. They are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role.
Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.
How To Apply:
Closing date for applications is Sunday 18th January 2026
Interviews will commence on Friday 30th January 2026
We are looking for an experienced Operations Manager to lead our service delivery team providing support to children and young people in Lancashire. This role is full time and offered on a hybrid basis working from home and our office in Accrington. Travel throughout the area may be required.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role:
As an Operations Manager, you will lead and manage the delivery of victim services supporting children and young people. You will ensure the provision of high-quality services and compliance with contractual and organisational standards as well as supporting the Area Manager to identify opportunities for service improvement.
In this role you will:
- Manage and monitor service performance against KPIs and business plans.
- Lead and support your team through effective recruitment, training, and performance management.
- Build and maintain strong relationships with key external partners and stakeholders.
- Analyse data and produce reports to inform service improvements.
- Support strategic projects and represent Victim Support externally as required.
This role includes an additional £2,000 allowance for managing multiple service types or specialist services with distinct funding streams.
About You:
We're looking for someone who thrives in a fast-paced environment, confidently managing a busy workload while building strong relationships with partner agencies. You'll bring proven leadership experience and a talent for inspiring others, along with the ability to drive positive change and make a real impact.
Ideally, we are looking for someone with a strong understanding of government policy relating to victims and the Criminal Justice System, and an awareness of the impact crime has on victims and witnesses. You will share our commitment to organisational values, equality, inclusion, and a clear sense of purpose in everything you do.
Key skills and knowledge required for the role are:
- Understanding of voluntary and statutory agencies in criminal justice, health, and social care.
- Strong safeguarding knowledge and practice.
- Ability to analyse data and produce clear, evidence-based reports.
- Awareness of the impact of crimes on children and young people.
- Experience working directly with children and young people.
- In-depth knowledge of the effects of domestic/sexual abuse, grooming, exploitation, and child criminal exploitation.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Do you have a passion for visitor operations in the natural environment, culture or visitor attraction sector?
Are you highly creative with experience in raising standards in onsite branding, messaging and service?
Do you feel strongly about making experiences accessible to all? If so, we would love to hear from you.
Visitor Operations Manager
Location: WWT Slimbridge, GL2 -Hybrid
Salary: £34,405 per annum
Contract: Permanent
Work Pattern: Full time, Monday to Friday, 37.5 hours a week. (Part-time and hybrid working will be considered).
About The Role
Reporting to the Head of Interpretation and Programming, you will work to raise standards of presentation across all ten of our wetland sites whilst ensuring our messaging genuinely excites our visitors about the incredible Superpowers of Wetlands. Not only will you play a key role in influencing our visitors understanding, you will need to inspire staff and volunteers across all sites to be “Visitor First” in their attitudes and behaviours.
About You
We are seeking an individual with:
- Proven experience of working in a similar role, in a visitor facing organisation, influencing visitor experience through the customer journey
- Experience of working to deliver brand messaging in onsite experiences
- Demonstrable experience of project management and delivery
- Confidently able to inspire, motivate and engage a team in a matrix management structure
- Proven experience of supervising external consultants and suppliers
- Evidence of producing high quality work, either alone or in collaboration with others
- Strong creative and innovative mindset with a passion for finding new ways of enhancing standards
- Strong stakeholder management experience, internally and externally, at all levels
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from our Employee Assistance Programme
Closing Date: Tuesday 13th January, 2026
We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
At WWT, we're committed to creating an inclusive, supportive workplace where diversity is celebrated and everyone can thrive as their full selves. We actively welcome applications from individuals under-represented in the environmental and charity sectors.
No agencies please.
Restore Wetlands and Unlock their Power



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Tandridge Learning Trust is expanding, and we now have a new and exciting position for a HR Manager to join our Central Services team. We are looking for a strategic and operational HR specialist to work collaboratively with our Trust Leaders to successfully deliver a HR Business Partnering service and embed our values driven, positive culture.
The successful candidate will combine excellent technical knowledge of relevant people management legislation and compliance alongside a forward-thinking approach to develop an effective people function which attracts and retains the very best people. We would expect you to develop effective HR systems and processes and drive strategic projects and priorities to support our ambitious vision for children and young people.
We are looking for an outstanding individual to direct and lead our established, committed and hard-working HR team to drive positive change and continuous improvement across our group of schools. You would be expected to provide trusted professional advice to senior leaders on all HR matters and to ensure best practice standards are met in line with educational policy, whilst embedding a consistent, positive culture at every level to impact staff development and employee engagement and satisfaction.
The ideal candidate will:
•
Have an unwavering determination to deliver excellent operational and strategic HR leadership across our multi academy trust
•
Demonstrate proven experience in managing complex HR casework and an understanding of people management processes, legislation and best practice
•
Be CIPD qualified (to Level 5) or have the comparative extensive HR operational and leadership experience at a strategic level
In return we can offer you:
•
The opportunity to lead on the development of HR practices and processes in a growing and ambitious multi academy trust
•
A professional mentor/buddy to support you throughout your first year
•
An established HR operational team, a strong local HR network and HR forum
•
Opportunities for professional growth and personal development
•
Membership of a generous Local Government Pension Scheme
•
A flexible working arrangement
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Worldwide Radiology
Worldwide Radiology is a registered charity working internationally creating and delivering solutions to enhance access to high quality and appropriate diagnostic imaging tests in low- and middle-income countries.
We’re a small but busy team, mainly based in the UK, working remotely across several countries and time zones. Our work involves close collaboration with hospitals, universities, and global health partners, and we’re looking for a Finance & Operations Administrator who can help keep everything running smoothly behind the scenes.
About the role
Your work will span all areas including bookkeeping, coordinating meetings and travel, supporting volunteers, and offering flexible admin support wherever it’s needed, and ensuring that our projects and governance processes run efficiently.
You’ll also play a part in strengthening internal communication and contributing to a positive, supportive team culture.
You’ll work closely with the Finance Manager, CEO, Programme Manager, and the UK based team, as well as our global network of volunteers and partners, so clear communication and cultural awareness are important.
This is a varied and rewarding role for someone who’s organised, adaptable and comfortable juggling different tasks.
Key responsibilities
Financial administration
-
Process invoices, receipts and other payments, accurately recording them in Xero.
-
Perform regular bank reconciliations in Xero and maintain accurate financial records.
-
Creditor and debtor control.
-
Keep accurate electronic filing of financial and legal documents.
-
Track organisational subscriptions, memberships, and renewals (e.g. Zoom, Google Workspace, domain hosting).
-
Assist with payroll processing, liaising with third-party payroll provider.
-
Assist with gathering financial data or documents needed for audits, board reporting, or funding applications.
-
Support the Finance Manager with general bookkeeping and financial reporting requirements.
Meetings and coordination
-
Schedule and manage remote and hybrid meetings across several time zones, ensuring appropriate technical setup.
-
Schedule and organise in-person team meeting/planning days, including catering and logistics
-
Organise, prepare agendas, take minutes and follow up on agreed actions for internal meetings and partner meetings as required.
-
Utilise project management software (Click-Up) to track activities.
-
Support coordination of annual leave, holiday cover, and team planning days.
-
Assist with scheduling online training programme sessions with partners and volunteers, including managing rotas and online meeting links.
-
Support WWR events (e.g. study days), coordinating logistics and liaising with speakers, attendees, and venues.
-
Assist the CEO with diary management and scheduling external meetings.
Governance and organisational management
-
Prepare a 4-monthly board meeting pack, including gathering documents, preparing presentation slides, liaising with trustees, and managing meeting logistics.
-
Maintain and update the board’s action tracker and ensure trustees and staff are informed of deadlines and responsibilities.
-
Maintain a central policy suite and update document libraries in Google Drive.
-
Manage and maintain Google Workspace settings, shared drives, and user access.
-
Provide light technical support to the team (Zoom, Google Meet, shared drives, etc.).
-
Provide administrative support for compliance processes (insurance renewals, Companies House and Charity Commission filings, as led by the Finance Manager).
Volunteer and HR administration
-
Support volunteer onboarding and maintaining up-to-date volunteer records.
-
Support team leaders with recruitment processes for volunteers, consultants and staff.
-
Manage volunteer feedback and complaint forms and help ensure follow-up as needed.
-
Maintain contact lists and distribution lists for volunteers, staff, and partners.
-
Coordinate with project leads to track volunteer participation and availability across projects.
Travel and logistics
-
Arrange travel for the CEO, programme staff, volunteers, and partners as needed using our third-party travel company.
-
Support with preparing and submitting visa applications and gathering necessary documentation.
-
Coordinate in-country travel and accommodation bookings and payments for team members and visitors.
-
Maintain records of travel insurance, and relevant permissions for project-related trips.
About you
We’re looking for someone who’s practical, detail-oriented, confident in managing multiple tasks and able to prioritise them effectively. You will be proactive, reliable and adaptable and you will be comfortable using a range of IT tools and working in a remote, global environment.
Essential skills and qualities
-
Proven bookkeeping experience or qualification, being confident using on-line accounting software.
-
Excellent IT skills using Microsoft Excel, Word and PowerPoint along with Google Workspace (Docs, Sheets, Drive, Calendar), Zoom, and similar tools.
-
Strong organisational and time management skills, with great attention to detail and accuracy in work.
-
Comfortable learning and managing new systems (e.g. ClickUp or other project management platforms).
-
Friendly, professional communication skills, both verbal and written, with a collaborative approach, cultural awareness and confidence to ask questions and seek support.
Desirable
-
Experience supporting boards or governance processes.
-
Experience working or volunteering in the non-profit and/or health sector.
-
Experience working or communicating across cultures
-
Familiarity with charity administration and awareness of UK charity accounting.
Application process
Remote interviews will take place w/c 26th January.
Please note applicants must have the right to work in the UK as we are unable to provide visa sponsorship.
Worldwide Radiology is an equal opportunity employer. We welcome applications from all individuals regardless of age, disability, gender identity or expression, marriage or civil partnership status, pregnancy or maternity status, race, religion or belief, sex, or sexual orientation. We know that people from underrepresented backgrounds sometimes hesitate to apply unless they meet every requirement. If you’re excited about this role but aren’t sure you tick every box, we still encourage you to apply - we’d love to hear from you.
We recognise that some candidates may use AI tools to help prepare their application. If so, please include a brief note in your cover letter to let us know how you used them. We appreciate transparency and are most interested in hearing your authentic voice.
We reserve the right to close the application process early if we receive a sufficient number of suitable applications.
Our mission is to improve diagnostic medical imaging capability in low and middle-income countries to enhance health outcomes


The client requests no contact from agencies or media sales.
Are you ready to lead change for young people in Bradford and Yorkshire?
Brathay believes every young person deserves the chance to thrive. For almost 80 years, they've been delivering life-changing programmes that build confidence, resilience and skills for the future. From outdoor learning to community-based support, they empower children, young people and families to overcome challenges and unlock their potential.
It's a charity with a big heart and a clear purpose: to inspire and enable people to make positive changes in their lives. As Area Manager across the Bradford region, you'll work for a thriving charity - certified as a 'Great place to work' - that values collaboration, creativity and sustainable, long-lasting impact.
Salary: £38,000
Location: Bradford office, with the opportunity to work up to 2 days per week from home
Contract: Permanent, 35 hours per week (FTE)
Benefits: 30 days annual leave (+bank) and 5% employer pension contribution, 1 free night stay at the Brathay estate each year and a Cash Health plan
We're looking for a talented Area Team Manager to lead and inspire community programmes and activity across Bradford, with a base in a central office, with delivery from the heart of the city reaching across the city region.
What you'll do
- Lead and manage a multi-disciplinary team, delivering Early Help services for children, young people and families.
- Contribute to strategic development, continuous improvement and partnership working.
- Oversee operations, ensuring services meet contractual, safeguarding and quality standards.
- Act as Deputy Designated Safeguarding Lead and embed safe practice across all activities.
- Coordinate people and service delivery effectively, meeting KPIs and reporting metrics.
- Manage budgets, monitor performance and support income generation opportunities.
- Drive collaborative working with partners delivering Early Help support.
What we're looking for
- Proven experience in children's services, ideally delivering Early Help programmes.
- Passion for putting children and young people first in everything you do.
- Strong people and management skills: kind, compassionate and clear on boundaries.
- Solution-focused, proactive and able to prioritise effectively in a dynamic environment.
- Confident communicator who thrives on collaboration and partnership building.
- Knowledge of safeguarding principles and ability to lead safeguarding responses.
- Ability to build partnerships and collaborate effectively across teams.
- Ability to manage staff efficiently and effectively, with a strengths-based approach.
- Understanding of how to meet and deliver on contractual and organisational KPIs.
- Desirable: Knowledge of Bradford children's services landscape and local context.
You'll also need a full driving license and flexibility to travel across the area.
What can we offer in return
Brathay believes in impact that lasts. You'll be joining a team committed to enabling young people to feel like their best self and thrive in their communities. Brathay has a strong professional development offer, to ensure you keep growing too. You can be sure of a supportive culture where you'll be empowered to do your best work.
Ready for your next adventure? We'd love to hear from you and tell you more.
To apply: All you need to do is send a copy of your CV or draft profile over to Amelia Lee as the first step. From there, we'll be in touch with full application details if you have the skills and experience required.
Deadline: 9am on Friday 2nd January. However, please do get in touch ASAP if interested - we'll never close early, but it would be great to ensure you have enough time to apply around the busy Christmas period.
Interviews will be held mid-January, after the festive season.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Brathay Trust exists to ignite the potential within every young person, so they can thrive in a rapidly changing world.



The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK, with tens of millions of visits every year.
We are now looking for an Operations Assistant to join us on a full-time, permanent basis, working up to 40 hours per week (part-time hours will be considered), including at least one weekend day per week.
The Benefits
- Salary of £28,808 per annum (pro rata)
- 26 days' annual leave plus public holidays, increasing to 29 days after three years’ service (pro rata)
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
This is a fantastic opportunity for a customer-focused individual to join our thriving organisation.
You’ll enjoy a role that puts you right at the heart of vibrant, outdoor venues, building confidence, customer service expertise, and operational skills in a fast-paced, public-facing environment where no two days feel the same.
Just as you support our lovely customers, we will support you with a welcoming team culture, ongoing learning opportunities, and the encouragement to grow your confidence and capabilities in a role where you’re truly valued.
So, if you’re looking for a role where people, place, and purpose come together, apply now and start your journey with The Royal Parks today!
The Role
As our Operations Assistant, you will support a seamless customer journey at the Hyde Park and The Regents Park Tennis venues, from arrival through to departure.
Acting as a first point of contact, you’ll engage with customers across our facilities, responding to enquiries, encouraging repeat bookings, and escalating complaints when needed, while consistently delivering a high standard of customer service.
You’ll also help maintain safe, well-managed venues by promoting positive customer behaviour, managing expectations around court usage, and supporting the procedures that keep day-to-day operations running smoothly.
Additionally, you will:
- Provide information about the surrounding park environment
- Process bookings for all visitors
- Handle tenders in line with financial policies
- Support the preparation of areas for activities and events
- Attend team briefings
- Follow safeguarding guidelines for children and adults at risk
About You
To be considered as an Operations Assistant, you will need:
- Excellent customer service skills and the ability to manage customers and resources to achieve smooth operations and a great customer experience
- Computer literacy, with the ability to use a variety of systems and MS Outlook, Word and basic Excel
- Excellent communication skills, along with the ability to effectively communicate with a range of audiences
- Organisation skills, with the ability to prioritise tasks simultaneously and perform effectively under pressure
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
Other organisations may call this role Customer Service Assistant, Leisure Assistant, Sports Facilities Assistant, Visitor Services Assistant, or Front of House Assistant.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Senior Fundraising & Grants Manager will lead the development and delivery of Bite Back's fundraising strategy with a primary focus on trusts, foundations and institutional grants. You’ll oversee the organisation’s grants pipeline, coordinate funding applications and reports, and ensure excellent standards of funder stewardship and compliance. You’ll also play a role in developing early-stage public fundraising activities to diversify income and support the long-term sustainability of Bite Back’s youth-led mission.
RESPONSIBILITIES
The Senior Fundraising and Grants Manager is accountable for:
Fundraising Strategy & Planning
-
Design, deliver and monitor a values-aligned fundraising strategy, with a primary focus on trusts and foundations.
-
Set annual income targets, track progress against goals, and report performance to senior leadership and trustees.
-
Identify new income opportunities to support Bite Back’s strategic growth and impact.
-
Develop and maintain a 12–24 month grant pipeline to forecast income and manage funding cycles.
-
Ensure all fundraising activity complies with the Code of Fundraising Practice, GDPR, and Bite Back’s ethical standards.
Grants from Trusts and Foundations
-
Lead the processes for securing income from trusts, foundations and institutional funders, from prospect research through to submission, reporting and renewal.
-
Research, identify and prioritise funding opportunities aligned with Bite Back’s youth-led mission and programmes. Collaborate with internal teams to conduct due diligence to ensure funding sources are aligned with our values.
-
Prepare and submit high-quality, evidence-led, and compelling grant proposals in collaboration with the CEO, Director of Finance & Operations, Monitoring & Evaluation Manager, and programme leads.
-
Coordinate grant management and tracking: maintain accurate records of deadlines, deliverables, and reporting requirements.
-
Work with the finance team to develop accurate project budgets and ensure financial reporting meets funder expectations and our operational needs.
-
Produce and submit clear, engaging progress reports to funders that highlight impact, learning, and youth voices.
-
Monitor grant income and expenditure, ensuring compliance and timely claims against restricted funding.
-
Work with the Operations and Contracts Manager and the Monitoring and Evaluation Manager to develop and improve systems for grant tracking and data integrity within the CRM (Salesforce).
Donor Stewardship and Relationship Management
-
Work closely with the CEO to build and maintain strong relationships with existing and potential funders, ensuring high-quality engagement and stewardship.
-
Coordinate communications, updates, and thank-you processes for donors to encourage repeat and multi-year funding.
-
Lead workstreams, working closely with the Brand Manager and leadership team for support, in order to deliver meetings, presentations, and reports to funders.
-
Represent Bite Back at relevant events, funder briefings, and networking opportunities.
-
Promote a culture of fundraising awareness and collaboration across the organisation.
Fundraising Development
-
Work with the Communications and Operations teams to explore and pilot small-scale public fundraising initiatives (e.g. individual giving, online campaigns, web donation tool).
-
Work with the CEO and Communications team to develop a new strategy to build a strong and committed donor network of high net worth individuals aligned with Bite Back’s values
-
Develop systems, messaging, and supporter journeys that reflect Bite Back’s youth-led identity.
-
Explore opportunities for revenue from the public sector.
-
Test new public fundraising channels and evaluate their return on investment to inform future strategy.
Other
-
Champion Bite Back’s values - Fresh, Resilient, Respectful, Energetic, and Real - in all fundraising work.
-
Collaborate with the youth activism, communications, and policy teams to translate programme outcomes into fundable opportunities and compelling narratives.
-
Stay informed about trends in the fundraising and grant-making sectors and share learning across the team.
SKILLS AND EXPERIENCE
We will be looking for applications that demonstrate experience in at least some of these, and evidence of capacity to build skills in other areas. Please don’t be put off applying for one of our jobs because you can’t demonstrate every skill. If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for!
The ideal candidate would have the following:
Essential
-
Proven experience in securing income from trusts and foundations, ideally within the non-profit or campaigning sector.
-
Track record of developing and managing a grant pipeline and meeting income targets.
-
Excellent written communication skills with experience producing high-quality funding applications and impact reports.
-
Strong organisational and project management skills with the ability to meet multiple deadlines.
-
Understanding of budgeting and financial management for grant-funded projects.
-
Strong relationship-building and stakeholder engagement skills.
-
Experience using CRM systems for tracking income and reporting (ideally Salesforce).
-
Knowledge of fundraising regulations, GDPR, and ethical standards.
-
Commitment to Bite Back’s youth-led, systems-change mission.
Desirable
-
Experience of developing public fundraising initiatives (individual giving, digital, community).
-
Familiarity with youth-led or campaigning charities.
-
Experience managing cross-team collaboration on proposals and reports.
-
Understanding of impact measurement and evaluation in fundraising contexts.
-
Confidence presenting to funders or representing the organisation externally.
Please apply with a CV and a covering statement telling us why you’re a good fit for this role. Your covering statement must include answers to the four questions we ask in the application pack. If you do not answer these questions we will not be able to consider your application.
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
Are you a commercially minded, senior leader with strong experience in operations, company management, partnership building and income generation?
VDT is seeking an experienced Head of Operations and Business Development to spearhead the implementation of our ambitious new Commercial Strategy, driving growth and expanding income streams.
This is a crucial, high-impact role for someone who thrives on operational excellence, has excellent management skills and a passion for strategy implementation. It is ideal for someone with strong experience in partnership building, negotiating contracts, lead generation and organisational development.
Working closely with the Chief Executive / Artistic Director, the role works collaboratively across the small staff team to deliver the company’s Business Plan, Funding Agreement, Mission and Values. You will identify opportunities, generate new leads and manage the company’s wide range of production, participation and continued professional development programmes. You will grow a new customer base for our online training and E-learning and develop income from within arts academic and social enterprise settings. You will track progress and ensure the company is run in line with best practice.
You might not have worked in the arts or creative industries before. If you have experience as a Business Manager, Operations Director, Executive Director or Senior Producer within or outside of the cultural / charity sector, then you’ll have the core skills we are looking for.
Closing date for applications: Midday Tuesday 6 January 2026
Interview Date: Thursday 15 January 2026 (possible second interview 23 January 2026).
The client requests no contact from agencies or media sales.
Homelessness isn’t just about losing a home—it’s about losing stability, security, and often, hope.
YMCA Wirral Hostel is looking for a dynamic Kitchen Manager to lead our busy kitchen and bring energy, creativity, and care to the heart of our service.
By filling the bellies of our residents with healthy, hearty meals, you’ll play a vital role in sustaining their health and happiness to carry them through some really tough times.
As a core part of our team your work as the Kitchen Manager will be key in helping individuals take steps towards a brighter future helping them to regain strength and courage.
We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to take on a practical, hands-on role that truly makes a difference, we’d love to hear from you.
What You’ll Be Doing
- Oversee daily kitchen operations
- Plan and prepare and serve meals for residents
- Manage stock, budgets, and compliance with food safety standards
- Creating a positive and welcoming environment where people feel safe and valued.
- Inspire and support a small team to deliver excellence every day
What We’re Looking For
- A kind heart and a strong sense of empathy
- Great communication and organisation skills
- A calm and measured approach to handling challenging situations
- Experience in catering or hospitality
- A positive attitude and commitment to supporting vulnerable people
Applications for the Kitchen Manager role are to be made via the application form on our website- we do not accept CV's
The client requests no contact from agencies or media sales.
Harris Hill Charity Recruitment are delighted to be working with the European Association for Cancer Research (EACR) on this exciting new Fundraising Manager role.
About the EACR
The EACR is an international scientific membership organisation supporting cancer researchers through conferences, funding schemes and community-building. Following a recent consultancy review, the organisation is now ready to appoint its first dedicated Fundraising Manager to establish and grow its income-generation activity.
The Role
This brand-new position will lead trusts, foundations and corporate fundraising. Reporting to the CEO and sitting on the Management Team, you will:
- Build the first fundraising strategy, pipeline and targets
- Develop compelling proposals and cases for support
- Cultivate relationships with trusts, foundations and corporate partners
- Work closely with scientific, communications and membership colleagues
- Provide strategic oversight of fundraising plans, reporting and forecasting
The organisation understands that fundraising takes time: no major income is expected until 2027, and there is a healthy financial buffer, giving you space to develop a sustainable programme.
About You
We’re seeking a generalist fundraiser with strong trusts experience and confidence in corporate partnerships. You’ll be strategic, proactive, collaborative and comfortable shaping a new function from the ground up.
How to Apply
For full details of the role including how to apply, please download the full appointment brief.
£43,000 – £50,000 | 0.8–1.0 FTE | 18-month Fixed Term Contract
Hybrid: A minimum of once per week in the Nottingham office (Wednesdays)
Closing date: 9am, Wednesday 7th January 2026
Interviews: w/c 12th and 19th January 2026
Salary: £37,739.41 per annum
Location: Home based with regular travel to Shelter shops across East Scotland
Contract: Permanent
Hours: Full time 37.5 per week
Closing date: Tuesday the 6th of January at 11:30pm
At Shelter Scotland, we believe home is everything. Every day, thousands of people are devastated by the housing emergency — and we’re here to fight it. Our shops play a vital role in raising funds to support our frontline services and campaigns, while also connecting us with communities across Scotland.
We’re now looking for a dynamic and motivated leader to join our Retail team as Assistant Area Manager (East Scotland). In this role, you’ll help ensure our shops are safe, welcoming, and thriving spaces that inspire donations, volunteering, and sales — all contributing to Shelter’s mission of defending the right to a safe home.
About the role
This role supports the Area Manager to ensure shops across the area are safe, welcoming and thriving. You’ll represent Shelter in the community, creating positive experiences for customers, donors and volunteers while maximising Gift Aid and encouraging ongoing support.
You’ll help to oversee shop operations – from pricing and stock rotation to displays and local income-generating events, along with playing a key part in recruiting, developing and guiding Community Shop Managers.
Financial responsibility is central, following procedures, reviewing shop accounts and supporting managers to identify opportunities and reduce costs. Success means helping shops meet and exceed targets, increasing Shelter’s contribution and ensuring vibrant, well-run shops that maximise impact.
About you
We’re looking for an experienced leader who can inspire and motivate teams to deliver outstanding results. You’ll thrive in a varied role, bringing energy and creativity to shop environments, helping teams attract customers and donors, and deepening their knowledge of Shelter’s mission. With strong influencing skills, you’ll train, develop and empower people to run successful shops that raise vital funds.
To succeed, you’ll need experience managing staff or volunteers, delivering excellent customer service, overseeing multiple sites and working with budgets. You’ll also be enterprising and innovative, with the ability to engage communities and have knowledge of charity retail and how to grow sales.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
This role sits within the Income Generation directorate within the Retail team at Shelter. You will work alongside and report into the Area Manager, along with the Community Shop Managers of the shops you will be helping to oversee.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the points in the About You section of the job description of no more than 350 words each. Please provide specific examples following the STAR format.
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter Scotland
Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.
Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
In your role as Service Delivery Manager you will manage elements of Mindworks contracted services that are delivered by our Emotional Wellbeing Practitioners with ND Specialism and our CYP Counsellors. The teams deliver services for CYP in both school and community settings and provide both groups and one to one relevant to individual needs and community areas of contract coverage for Surrey.
In addition you will manage our SBN ND project, currently funded to end March 2026.
Responsible for the service provision, demonstrating outcomes and impact, as well as supporting the team with safeguarding and non-clinical supervision.
You will work closely with other managers to ensure the optimum level of quality assured and safe service operations are delivered to CYP and their families.
Innovation and development collaboration will be an important element of the Managerial position; this is both within the service and in collaboration across the wider Surrey Wellbeing Partnership and Mindworks Alliance.
Responsibilities:
- Lead the delivery of Emotional Wellbeing Practitioner (ND), Counselling Services and SBN ND Practitioners
-
Development and innovation of Emotional Wellbeing Practitioner (ND), Counselling and SBN ND Services
-
Line Management/Case Management
-
Impact Monitoring, Evaluation and Reporting
-
Budget Responsibility
-
Meet organisational requirements
Helping young people feel safe, heard and supported



The client requests no contact from agencies or media sales.
Make a real difference in the lives of asylum seekers and newly recognised refugees! Join New Citizens’ Gateway as an Outreach Project Manager and lead the delivery of vital frontline support to people residing in temporary accommodation across five hotels in Barnet. You will oversee a dedicated outreach team working to reduce isolation, improve wellbeing, and empower individuals seeking asylum.
We offer a supportive working environment with excellent benefits including:
- 6% employer pension contribution
- 35 days annual leave (including bank holidays)
- Ongoing training and professional development opportunities
New Citizens’ Gateway (NCG) is an independent, registered charity working to reduce health inequalities, combat social exclusion and poverty, and support the integration and independence of refugees and asylum seekers.
We are seeking a highly motivated and experienced Outreach Project Manager to lead our outreach service. This role is responsible for managing outreach staff, coordinating support across multiple hotel sites, ensuring compliance with safeguarding and quality standards, and providing specialist guidance to the team on complex client issues.
The successful candidate will have at least two years’ project management experience and direct experience supporting refugees and asylum seekers, with strong communication and organisational skills. Ability to speak a community language is desirable.
New Citizens’ Gateway is committed to equality, diversity, and creating a workplace that values lived experience. We welcome applications from people of refugee background and others with direct experience of the issues our clients face.
Closing date: 04/01/2026Interview date: 08/01/2026 (please keep this date free)
Providing holistic support which enables inclusion of those seeking/getting protection in England and Wales as equal participants in the UK life
The client requests no contact from agencies or media sales.


