233 Area operations managers jobs

Job Title - Project Management Officer (Operations)

Contract - Permanent

Hours - 35 hours per week

Salary - £33,000 - £35,000 per annum (depending on experience)

Location - Coram Campus, London WC1N 1AZ

Additional information: Applicants must currently hold the right to work in the UK, as no sponsorship is available for this role. This position is based at our office on the Coram Community Campus, with some flexibility to work from home up to 2 days per week, depending on business need.

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram International

Coram International is a research and consultancy team based at the Coram Children’s Legal Centre in London. Our team works with UN agencies, international charities and governments around the world to promote and protect children’s rights.

Our work involves designing and implementing research on a broad range of thematic areas relating to children. We also provide technical expertise to support the development of laws, policies and programmes to protect children’s rights as well as training for professionals and practitioners who work with children. Our thematic areas of focus include: the treatment of children within criminal justice systems; violence against children and child protection; protecting the rights of children in the context of migration and asylum; child marriage; adolescents’ access to sexual and reproductive health rights; the rights of children in the context of armed conflict and terrorism; and many others. We work in countries throughout the world.

We are seeking a highly organised, diligent and proactive Project Management Officer to manage a portfolio of consultancy projects and provide comprehensive administrative and operational support to our team.

This role does not involve conducting research or managing programmes or services delivered directly to children and families.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: Wednesday 30th September 2026 @ 23:59pm

Interview Date: Interviews commencing the week of 5th October 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 281222.

Family Support Manager - South East

£35,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits
This post will cover the Surrey, Sussex, and Kent regions

About the role:

We are looking to appoint a Family Support Manager on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our new South East Care Team to families in the local area, at a time where they need it most. 

Reporting to the Head of Care out of our South East base and working in partnership with health, education and social care professionals, you will take responsibility for delivering a high-quality family support service; and will act as the local Registered Manager for the Care Quality Commission, providing management and leadership to the team in relation to all safeguarding issues.

Having worked regularly in a demanding and emotional environment, within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.

Location: This team covers Surrey, Sussex and Kent. 

What we’re looking for: 

• An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
• A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.
• Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
• A persuasive, inclusive approach to achieving goals quickly and correctly – with a warm and friendly working style.
• Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks from conception to completion and understand that quickly connecting with people is essential.

What we offer:

We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:

• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• A life assurance scheme for all employees which provides a death in service benefit of three times’ basic pay.
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Time off in Lieu
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our website.

Development opportunities:

As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please visit our website via the link and apply online.

Closing date: 21 October 2026

Interview Dates to be confirmed

For a full job description and person specification visit our website.

Please disclose on your application form if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

Interviews will take place at our Head Office in Leatherhead Surrey, we will only contact those applicants who have been successful.

Job description 

Motivated to make a difference and connect communities through sport, you'll be a proactive natural connector who thrives on helping others succeed. With effective communication and organisational skills, you'll confidently support grassroots groups and build lasting impact across London. Join Sported as a Regional Delivery Officer and you could be playing a vital role in the heart of our Field Team. 

About the role 

As one of two key contacts for Sported groups across London,you'll play a vital role in helping community led organisations grow, become more sustainable and maximise their impact. You'll build effective relationships with these groups, understand their challenges and opportunities, and connect them to the support, resources and funding they need to thrive. This involves welcoming new groups to our network and supporting existing ones to develop. 

Working closely with colleagues, volunteer consultants and partners, you'll help deliver projects and programmes that strengthens and develops them and creates positive outcomes for people and communities. You'll also contribute to volunteer engagement, partnership development, grant administration and project evaluation, while ensuring accurate records and data are maintained across your area. 

About You 

Are you passionate about the power of sport to strengthen communities and change lives? We're looking for someone who is enthusiastic about supporting grassroots organisations, ideally within sport (but please still apply if not in the sport sector), and who shares our commitment to inclusion, equality and positive social change. 

You'll be a confident relationship-builder with a proactive, solutions-focused approach and the ability to build trust with a wide range of people. Organised and able to manage competing priorities, you'll be comfortable working independently while contributing to a collaborative remote team. You will also possess a working knowledge of Microsoft 365 and have experience of database management. 

Apply to be part of our team 

Benefits 

Joining Sported means becoming part of a passionate, supportive team dedicated to ensuring there are opportunities for everyone, improving health and wellbeing, ensuring communities are empowered. We believe in creating a positive environment not only for the people we support, but also for our colleagues. That's why we offer flexible, home-based working, generous annual leave, a pension scheme, wellbeing support, and opportunities to give back through paid volunteering days. With paid study leave, wellbeing days, and ongoing learning and development opportunities, you'll have the support you need to grow professionally while maintaining a healthy work-life balance. At Sported, you'll be part of an organisation where your contribution truly makes a difference. 

Act with Integrity. Champion Inclusion. Transform Together. Drive Change. 

We actively encourage applications from people of all backgrounds, particularly candidates from ethnically diverse communities, LGBTQ+ communities, disabled people, and those with lived experience of tackling inequality. We believe diverse voices are essential to creating meaningful and lasting change. 

Please see the job pack, where you’ll find details of roles and responsibilities, and required skills and experience. 

The closing date for this role is 9am on 9th October 2026. 

We want you to feel comfortable and supported throughout the recruitment process. If there is anything we can do to help make the process more accessible for you, please let us know. 

Application Instructions 

If you wish to apply, please provide an up to date CV, together with a cover letter detailing how you meet the criteria shown in the person specification. You can use experiences gained from work, volunteering and life experiences. We will not consider applications without these two documents. We also ask you to complete an equal opportunities monitoring form, this is not compulsory but we use the anonymous data to help us improve our recruitment practices and ensure our approach reaches a diverse audience.

• Job title: Registered Manager (Internal job title: Operations Manager)
• Location:  Argyll and Bute, West of Scotland
• Contract: Permanent
• Salary: £49,142.17
• Hours: Full-time (37.5 hours per week)  
• Transport requirements: Full UK driving licence and access to a car/vehicle.
• Qualifications: At least SCQF Level 9 health and social care and Level 10 leadership and management, or a Registered Managers Award - or working towards

Be the Inspiration Behind Great Teams
Lead. Influence. Transform.

At Affinity Trust, we support people with learning disabilities, autism, mental health, physical disabilities, and other complex needs to live their lives as independently as possible.

This is an exciting leadership opportunity to lead and develop a team of managers across a variety of locations. You will oversee supported living, and outreach locations, helping to ensure people receive high-quality, person-centred support that reflects their individual goals, strengths, and aspirations.

The people we support are at the heart of everything we do, and this role offers a real opportunity to make a positive difference in their lives and communities.

As the Registered Manager, you will be working closely with the Divisional Director, support teams, and local authorities, to shape and grow our locations across the west of Scotland. Join us and play a key role in supporting people to live their lives their way.

What You'll Bring
To succeed in this role, you'll be a passionate and values-driven leader who can:

• Deliver safe, high-quality, person-centred support across multiple services
• Lead with compassion and integrity, creating a culture where people feel valued, respected, and empowered
• Inspire and develop strong leadership teams, keeping the people we support at the centre of every decision
• Champion choice, independence, and positive outcomes
• Drive service quality, performance, and continuous improvement
• Manage budgets effectively and ensure financial sustainability
• Ensure compliance with all regulatory and quality standards
• Participate in the on-call rota as the Registered Manager across your services
• Build and maintain strong relationships with people we support, families, colleagues, commissioners, and professional partners

Our Values

We work together | We have courage | We give our best | People are at the heart of everything we do

We're Looking for Someone Who Is:

• An inspiring leader who brings out the best in others
• Skilled at managing operations while staying true to their values
• Passionate about coaching, developing, and empowering teams
• A confident change leader who embraces opportunities to improve and innovate
• Calm, resilient, and solutions-focused when faced with challenges
• Hands-on, approachable, and visible in their leadership style
• Committed to delivering outstanding support and achieving positive outcomes

We’re waiting to hear from you

Ready to Make a Difference?
This is more than a management role. It's an opportunity to shape services, develop future leaders, and make a genuine impact on the lives of the people we support every day.

If you're ready to lead with purpose, inspire others, and help build great services, we'd love to hear from you.

Apply today and be part of something meaningful.

Benefits That Work for You
Choose from a range of benefits designed to support your wellbeing, finances, and lifestyle:

• Wagestream: Access your pay as you earn it, plus coaching, vouchers, discounts, and cashback
• Blue Light Card: We’ll cover your membership for discounts at shops and restaurants
• Simplyhealth: Fully funded health plans with 24/7 GP access and cash back on prescriptions, dental, opticians, and more
• Buy & Sell Annual Leave: Flexible leave options twice a year.
• Pension & Life Assurance: Automatic enrolment in our Scottish Widows pension and Life Assurance schemes.

We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

Please note that we are actively shortlisting candidates throughout the duration of the advert, interviews will be held as soon as possible and we will make an offer immediately if we find the right candidate. Apply without delay!

Head of Organisational Strategy and Operations (known internally as Infrastructure Lead) is a senior strategic leadership role within Healing Justice Ldn, working closely alongside the Executive Director to help shape and steward the organisational infrastructure, systems, and coordination practices needed for HJL’ s next phase of development.

The role exists to strengthen the connective infrastructure that enables HJL’ s organisational arms to operate autonomously while remaining aligned, collaborative, sustainable, and responsive within rapidly changing political, social, and movement landscapes.

Rather than focusing primarily on operational administration or hierarchical management, the role centres on developing values-aligned systems, organisational practices, and ways of working that support collective care, adaptability, organisational health, and long-term sustainability. Working across programmes, research, narrative strategy, operations, and leadership, the post holder will support communication, coordination, learning, and organisational coherence across the organisation while strengthening distributed leadership.

This role would suit someone who has previously held senior leadership responsibility across multiple organisational areas within a values-led, justice-oriented, community-based, or movement environment. As a newly created role within an evolving organisational structure, the responsibilities, focus, and ways of working within the role may continue to develop over time in response to organisational learning, growth, and changing needs.

Responsibilities

 Organisational stewardship & coordination

• Shape and steward HJL’ s organisational infrastructure, systems, and long-term sustainability alongside the Executive Director and wider leadership.
• Support strategic coherence, communication, and coordination across HJL’ s organisational arms, including programmes, research, narrative strategy, operations, and infrastructure.
• Develop organisational systems, structures, and practices that support autonomy, collaboration, accountability, adaptability, and collective wellbeing.
• Support organisational decision-making, governance, and ways of working that reflect HJL’ s commitments to disability justice, racial justice, accessibility, collective care, and community accountability.
• Help strengthen organisational resilience and responsiveness within changing political, social, funding, and movement conditions.

Infrastructure & organisational development 

• Lead the development and stewardship of values-aligned organisational systems, policies, and internal processes.
• Build and strengthen the connective infrastructure that supports collaboration, shared learning, and coordination across different organisational areas.
• Support organisational learning, reflection, adaptation, and knowledge sharing processes across teams and leadership.
• Help create structures and organisational cultures that support sustainable collaboration, leadership development, conflict navigation, and organisational wellbeing.
• Work collaboratively with advisors, external partners, and leadership to support organisational sustainability and adaptive development.

Organisational sustainability & external relationships (Operational sustainability) 

• Work alongside the Executive Director and external finance partners to support organisational sustainability, financial planning, and resource stewardship.
• Contribute to fundraising strategy, partnership development, and relationship-building with funders, collaborators, and aligned organisations.
• Support infrastructure connected to organisational growth, partnerships, and long-term sustainability.
• Build and maintain strong relationships across HJL s wider ecosystem of collaborators, movement partners, advisors, and aligned organisations.

Organisational health, risk and resilience (Risk, Resilience & Infrastructure) 

• Identify, map and respond to organisational vulnerabilities, operational challenges and external pressures affecting HJL’ s work and sustainability.
• Support systems and practices related to safeguarding, accountability, evaluation, organisational learning, and collective wellbeing.
• Support the organisation to navigate complexity, uncertainty, conflict, and change in ways that remain adaptive, relational, and values-aligned.

Person specification

Experience & Capabilities 

We recognise that people develop leadership experience through many different pathways and do not expect applicants to meet every area listed below.

We are particularly interested in people who bring systems thinking, organisational leadership experience, and experience working within complex, values-led environments.

You may bring:

• Significant experience working within community-based, justice-oriented, movement, or values-led organisations.
• Experience holding strategic responsibility across multiple organisational areas such as organisational development, governance, operations, partnerships, sustainability, fundraising, or people management.
• Experience developing or evolving organisational systems, structures, policies, or ways of working within changing or complex environments.
• Experience supporting organisational growth, transition, resilience, or change.
• Experience building collaborative relationships with funders, partners, advisors, communities, or wider movement ecosystems.
• Systems thinking, facilitation, coordination, and relationship-building skills.
• Ability to navigate complexity, ambiguity, conflict, and organisational change with emotional maturity and relational awareness.
• Ability to support collaboration and coherence across multiple teams, work streams, or organisational areas without relying on hierarchical management approaches.
• Understanding of equity-centred, accessibility-informed, trauma-informed, and relational approaches to organisational development and leadership.
• Commitment to collective care, disability justice, racial justice, and community accountability.

Benefits

• 4% Pension contribution
• Individual professional development budget
• Enhanced annual leave provisions beyond the statutory minimum including a summer and winter break
• Staff training on somatics, trauma and resilience
• Free office refreshments
• Season ticket loan
• Enhanced parental leave pay

Introductory / Q&A Webinar

Interested in learning more about the role and our organisation? Join us for a one-hour webinar hosted by our Executive Director, Farzana Khan. We'll share insights into the role, our work and what you can expect from joining the organisation. There will also be an opportunity to ask questions during a live Q&A.

The webinar will take place at 5pm on Tuesday 15 September 2026 (click apply link for details on how to join the webinar).

Recruitment Timeline

• Applications Open: Wednesday 9th September 2026
• Introductory / Q&A Webinar: 15th September 2026 at 5pm BST
• Applications Close: Monday 21st September 2026 at 3pm BST
• 1st stage virtual interview: w/c 5th October 2026
• 2nd stage in person interview and task: w/c 12th October 2026
• Appointment made by Monday 19th October 2026

About Healing Justice Ldn

Healing Justice Ldn (HJL) is a community-led organisation working at the intersections of health justice, collective care, healing, and systems change. Rooted in disability justice, transformative practice, and liberation work, HJL develops community-led approaches to wellbeing that address the structural impacts of racism, ableism, state violence, and inequality.

Through research, training, political education, movement support, and healing practice, HJL works to build the infrastructures, relationships, and capacities needed for long-term collective resilience and liberation. The organisation supports communities, organisers, practitioners, and movements to develop sustainable approaches to health, care, and social transformation.

HJL operates through an evolving organisational model centred around autonomy, connection, collaboration, and collective stewardship. Different organisational “ arms ” hold distinct areas of practice while remaining connected through shared values, coordination structures, and relational infrastructure.

As HJL enters a new phase of organisational development, there is an increasing need for organisational infrastructure, systems, governance, and connective coordination that can support sustainable growth while remaining responsive and accountable within rapidly changing political, social, and movement landscapes.

Transboundary Project Manager - International (NaturAfrica)
Reference: SEP20261130
Location: Liberia, West Africa
Contract: Up to 46 months
Hours: Full Time, 37.5 hours per week
Salary: £45,644.00 - £48,732.00 Per Annum
Benefits: Holidays, Pension and Life Assurance

Background

The NaturAfrica BiCoGoL Action is an EU-supported transboundary conservation, governance and green-economy programme covering the Gola-Foya (GbarLo) landscape in Sierra Leone and Liberia. The programme brings together RSPB, the Conservation Society of Sierra Leone (CSSL), the Society for the Conservation of Nature of Liberia (SCNL), Gola Rainforest Conservation LG (GRC-LG), the Environmental Foundation for Africa (EFA), government institutions, local authorities and forest-edge communities.

The Action will strengthen protected-area and community-forest management, ecological connectivity, participatory land-use planning, biodiversity monitoring, sustainable livelihoods and green enterprises, sustainable cocoa and other value chains, policy engagement, institutional capacity and cross-border cooperation.

About the role

RSPB is seeking an experienced Transboundary Project Manager to lead the day-to-day delivery of the EU-funded NaturAfrica BiCoGoL Action across the Gola-Foya (GbarLo) landscape in Sierra Leone and Liberia. This is a senior, field-based leadership role responsible for coordinating a complex, multi-partner programme involving RSPB, CSSL, SCNL, GRC-LG, EFA, BL government institutions, local authorities and communities.

The successful candidate will be accountable for delivering the programme's agreed results, on time, within budget and to the required technical and donor standards. Importantly, this is a partnership leadership role: the postholder will achieve results through influence, coordination and collaboration rather than direct line management of most project staff.

Key responsibilities

• Lead integrated programme planning and delivery across Sierra Leone and Liberia.
• Coordinate implementing partners and ensure clear accountability for results.
• Monitor progress, budgets, risks and compliance and take timely corrective action.
• Lead adaptive management, learning, sustainability and close-out planning.
• Maintain effective relationships with the EU, government, communities, partners and other stakeholders.
• Ensure strong financial management, donor reporting, safeguarding and risk management.
• Strengthen cross-border coordination and integration across the landscape.
• Identify opportunities for private-sector engagement, sustainable value chains and green enterprises.
• Provide strong field leadership and represent the programme with key stakeholders.

About you

We are looking for a senior programme manager and collaborative leader with the following essential skills:

• Relevant professional experience in programme management, with a track record of delivering complex programmes.
• Experience managing programmes involving multiple partners and/or working across more than one country.
• Experience working on programmes funded by the EU or other international donors, or the ability to demonstrate transferable experience from similar funding environments.
• Experience leading and influencing stakeholders, with or without direct line management responsibility.
• Experience working with governments, NGOs and rural communities in West Africa, or transferable experience working with similar stakeholder groups and operating environments.
• Experience of financial management, risk management, communication and problem-solving within programme delivery.
• Strong written and verbal communication skills in English.
• Ability and willingness to live in Liberia and undertake regular travel within Liberia and Sierra Leone.

Experience in Liberia or Sierra Leone, transboundary conservation, community forestry, sustainable cocoa/value chains, climate finance, REDD+ or the Upper Guinean Forest would be an advantage.

Additional Information:

• This is an up to 46 month Fixed-Term role for 37.5 hours per week.
• The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

Closing date: 23:59, Sunday 11th October 2026
We are looking to conduct interviews for this position as soon as possible after closing.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

No agencies please.

We are looking for a HR Administrator to support us deliver our enabling strategy within our staff team! Flexible around your hours of study, the role involves the administration work to support our HR and Administrative Manager in our HR Department.

Principal Responsibilities:

1. Entering employment data into the company spreadsheet

2. Setting up new employees on our HR system.

3. Assisting the HR and Administration Manager with the hiring process. For example:

· Creating job adverts on the company website.

· Organising interviews

· Preparing onboarding documents

4. Amending policies and procedures as directed by the HR operations committee.  

5. Prepare timely HR related reports.

6. Chase any missing HR documents from management. For example: return to work forms, students staff hours approval and performance development reviews.

7. Update the HR induction for all role types with any additions/changes.

8. Update the personal development allowance spreadsheet.

9. Raise any HR related purchase orders.

10.   Supporting the Investigations and Complaints procedure by writing confidential minutes for ongoing investigations

11.  Filling in for the Union Administrator for HR operations committee and People Strategy Minutes where there is absence.

12.  Comply with any auditing process and procedures.

13.  Use the Students Union Linked in page to regularly interact to relevant posts.

14.  Any other generic HR admin tasks

15.  Reception based duties, including but not limited to: Answering Phone calls, Taking Ad hoc Requests, Sorting through mail etc.

People Operations Officer

Location: High St, Brasted, Westerham, UK

Contract type: Full time, Permanent

Salary: Up to £27,184 per annum

Access to your own means of transportation would be beneficial, as the local bus service is unfortunately neither frequent nor reliable. We recommend you research your potential commute ahead of applying.

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action and getting people into work.

The People Team plays a critical role in supporting our services to deliver our work. We're a team of nearly 20, and work from our offices in Brasted, Kent, Central London and remotely (with travel to our services).

Job Description

If you're looking for your first or second job in HR and already have impressive administrative and organisational skills, as well working towards your CIPD level 3 or equivalent then we have the ideal role for you.

As People Operations Officer you will be delivering a customer-focussed HR processing service for a number of areas of our organisation. You will be working with our Service Managers to ensure they work to our HR polices, processes and practices. This will include:

• Using the ATS system to approve and publish roles
• Carrying out background checks and onboarding new staff.
• Issuing offer letters and contracts of employment.
• Administering the leaver processes.
• Processing variations to contracts and payroll changes and entering timesheets.
• Monitoring key events and dates relevant to the employment relationship (e.g. DBS renewals) and taking appropriate action.
• Collating inter-company transfer (TUPE) data as required and implementing the payroll and records aspects of TUPE transfers
• Managing the employee absence processes, including annual leave, sickness, maternity and paternity.
• Preparing redundancy calculations
• Supporting with grievance and disciplinary investigations by making arrangements and taking notes.
• Supporting Managers with informal and Stage 1 sickness absence cases.
• Dealing in a sensitive and professional manner with enquiries from all sources and maintaining privacy and confidentiality at all times

You will be managed by our People Operations Manager, and will be working with a wider People team who support other areas of the organisation, so there will be plenty of opportunities to learn from others, hear more about what we do and how you play a part in the bigger picture.

You'll also be working closely with the rest of the team in particularly the Strategic People Partners and ER & Wellbeing team. Your relationship with our Payroll team is also going to be key.

Qualifications

An understanding of, or keen interest in HR is essential, while some experience of the area would be desirable. We will also look to supporting you with further development and in gaining a recognised qualification in HR support.

To succeed in this role you must possess a good basic education and strong administrative skills - including a familiarity with Word and Excel, and experience of using mail merge and databases. You will be able to work on your own initiative and maintain confidentiality. In addition, you must be able to demonstrate:

• The ability to build and develop strong working relationships
• A strong customer service ethos and good communication skills
• The ability to work effectively under pressure
• Time management and prioritisation skills
• Excellent attention to detail and accuracy.

Desirable criteria:

• Experience of working in a busy Human Resources or Finance Department.
• Experience of using a HR database system.
• Knowledge of the main areas of HR administration
• Able to develop basic administration procedures.

Additional Information

Access to your own means of transportation would be beneficial, as the local bus service is unfortunately neither frequent nor reliable. We recommend you research your potential commute ahead of applying.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

To Apply

If you feel you are a suitable candidate and would like to work for Catch22, please click apply to be redirected to our website to complete your application.

his role provides essential day-to-day support across finance, HR administration and organisational operations, ensuring accurate transaction processing, efficient workflows and reliable coordination across departments.

The Finance and Operations Officer is responsible for day-to-day financial processing, HR administration and operational coordination. The role ensures accurate financial records, smooth administrative processes and effective support for staff across the Society. The postholder works closely with the Finance Manager to maintain strong financial controls, support compliance, and contribute to the efficient running of the organisation.

The Finance and Operations Officer liaises with all areas of the Society and helps provide reports and documentation to the Finance, Audit and Risk Committee and Council. They are line managed by the Finance Manager.

Main Responsibilities

Financial Processing

• Process purchase invoices, staff expenses, credit card transactions and supplier payments.
• Manage Society credit cards and bank accounts under the oversight of the Finance Manager.
• Deposit payments (sterling and dollars) and maintain accurate financial records.
• Prepare payment runs and upload payment files in line with dual authorisation procedures.
• Support monthly reconciliations (bank, Stripe, PayPal, Direct Debits, Standing Orders).
• Input financial data into Sage, including investment movements and dividends.
• Run routine financial reports and provide data to the Finance Manager as required.

HR Administration

• Manage timesheet collation, leave management updates and staff HR records.
• Support recruitment administration, onboarding documentation and induction scheduling.
• Maintain digital HR files and ensure compliance with HR policies and GDPR.
• Provide administrative support for outsourced payroll (data collation, timesheet checks, staff changes).

Operational Coordination

• Provide administrative support across finance and operations, including digital filing and workflow management.
• Coordinate suppliers, contracts and office operations.
• Maintain inventories of finance supplies, equipment and subscriptions.
• Support donor stewardship processes including donation acknowledgements.
• Assist with facilities-related tasks and liaise with contractors and service providers.

Month End and Reporting Support

• Prepare month end schedules and documentation for review by the Finance Manager.
• Run routine reports from Sage, S360 and CRM systems.
• Collate receipts and documentation for restricted fund reporting.
• Support project managers with financial documentation required for funder reports.

Systems and Data Management

• Maintain accurate data across S360, Sage and the fundraising CRM.
• Support digitisation initiatives and workflow automation.
• Assist with system improvements, testing and implementation of new digital tools.
• Ensure data integrity and compliance with GDPR requirements.

Customer Service and Internal Support

• Provide responsive support to staff across departments.
• Act as first point of contact for routine finance, HR and operational queries.
• Support internal communications relating to finance, HR and operations.General Responsibilities
• Maintain confidentiality and comply with GDPR and data protection legislation.
• Demonstrate a commitment to the values, mission and ethos of the Society.
• Contribute to ongoing improvement of financial, HR and operational systems.
• Undertake any other reasonable duties consistent with the role and agreed with the Finance Manager.

General Responsibilities

• Maintain confidentiality and comply with GDPR and data protection legislation.
• Demonstrate a commitment to the values, mission and ethos of the Society.
• Contribute to ongoing improvement of financial, HR and operational systems.
• Undertake any other reasonable duties consistent with the role and agreed with the Finance Manager.

Find full details on our website.

Supporter Stewardship Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Supporter Stewardship Officer

Location England Southwest

£29,835 per annum (pro rata for part time)

Ref: 225REC

Full-time 35 hours per week – we are happy to discuss flexible working

Base: Hybrid working, averaging one day a week from Bristol Hub

Contract: Permanent

Disclosure: DBS is not required for this position as the post holder will not be working with school and community groups in the region.

ABOUT THE ROLE

Team: Fundraising and Supporter Engagement

As the Supporter Stewardship Officer you will be responsible for developing, delivering, monitoring and optimising supporter content and engagement journeys that strengthen loyalty, deepen commitment and increase support.

What You’ll Be Doing

• Collaborate with colleagues to develop and deliver engaging journeys and touchpoints for donors and supporters.
• Monitor and test the effectiveness of supporter journeys in building lasting relationships and encouraging ongoing support.
• Assist in the creation of engaging content across digital and print platforms, ensuring supporters receive relevant and timely communications.

This role is ideal for someone who enjoys thinking about supporter needs and motivations, and meeting those by using their communication skills to develop outstanding supporter experiences and journeys.

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• Skilled in creating engaging digital experiences and continuously improving them through testing, feedback and audience insights.
• Experience managing and analysing large volumes of data while ensuring compliance with data protection.
• Experience writing effective, audience-focused copy and content, with strong editing and proofreading skills.
• Excellent organisation skills, with the ability to manage competing priorities and meet deadlines.
• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.

LIVING OUR VALUES

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:

Always Learning – curious, open‑minded and committed to continuous improvement.

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.

Taking Ownership – proactive, responsible and empowered to make things better.

Delivering Together – collaborative, transparent and motivated by shared success.

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees) 
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 
• Bike, computer and season ticket loans 
• Discount benefits 
• London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay 
• Flexible Working practices (full time hours are 35 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 27 September 2026
• Interviews will be held at the Bristol hub on the 12th or 13th October 2026. If you are unable to attend in-person, please contact us for an alternative arrangement. To apply, please complete our online application form.
• We actively welcome applications from people of all backgrounds, particularly those underrepresented in our workforce, including people of colour and candidates with disabilities. Adjustments are available throughout the recruitment process.
• Adjustments are available throughout the application process.

This is an exciting opportunity to join a well-respected local charity and lead services that tackle loneliness, improve wellbeing and support older people to live well. Working alongside a dedicated team of staff and volunteers, you will play a key role in shaping and developing our community services across Barnet. You will be managing our home support services as well as our activities programme.

About You

You are a confident and compassionate leader with experience of managing teams and delivering high-quality community, health, social care or voluntary sector services. Passionate about improving the lives of older people, you understand the importance of person-centred support and have the ability to motivate others, build strong partnerships and drive continuous improvement.

You will be an excellent communicator, organised and adaptable, with a good understanding of safeguarding and a commitment to equality, diversity and inclusion. Most importantly, you will share our vision of ensuring older people can age well and remain connected to their communities.

AMAZING ADMIN ASSISTANT WANTED FOR OUR BRISTOL OFFICE

If you are highly organised, with a can-do attitude and capable of managing a busy and varied role, with high levels of urgency, and if you can support our Practice Manager and our busy team of lawyers onsite in our Bristol Office, we want to hear from you! This is not a legal support role, but you will be helping to ensure our law firm runs smoothly, and our legal teams can deliver the best service to our clients.

Person specification:

• An interest in our ethos and the firm’s commitment to defending civil liberties, anti-racism, equality and social justice.
• Can demonstrate a proactive approach in managing tasks and making improvements.
• Great IT skills – ability to type, computer literacy and the ability to learn and teach our systems, including Office365.
• An ability to communicate effectively and to work cooperatively as part of a team.
• An ability to prioritise tasks.
• An ability to write clearly in plain English.
• Excellent organisational and time management skills.
• Superb attention to detail.

We know that diversity makes us a better law firm and helps us attract the best talent, drive innovation with diversity of thought, and deliver the best experience to our clients. We recruit based on merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation.

This is a permanent, full-time position. Salary: £25,000 per annum.

How to apply

Please visit the recruitment page on our website, and send your CV and cover letter as described. Applications received any other way will not be processed.  

In your cover letter, please say how you satisfy the person specification, giving examples where possible. Your experience can come from paid employment, voluntary or campaigning work, life experience and/or special interests relevant to the post.

Please quote the job reference 2026/08/BRAA in the subject line of your email and please complete our equal opportunities form  https://forms.gle/TPPjqwHG9qS4c4WX8

Closing date: 4pm Friday 16 October 2026. Applications received after this time cannot be considered.

Interviews: Suitable candidates will be invited to attend a skills test and interview on either 22 or 23 October 2026.

The Suicide Bereavement Specialist Manager leads and manages a team of approximately 10–12 Suicide Bereavement Specialists, providing strong and supportive management alongside clear professional accountability and oversight of practice.

The postholder will also maintain a small caseload of approximately 5–10 beneficiaries, enabling them to remain connected to frontline practice and the experiences of people accessing the service.

The postholder has operational responsibility for the beneficiary journey from the point a referral enters the service through assessment, triage and allocation to a Suicide Bereavement Specialist, and for ensuring that subsequent support is safe, timely, appropriate, person-centred and delivered to Pete’s Dragons’ expected standards.

Relationship with the Beneficiary Services Manager

The Beneficiary Services Manager holds overall strategic responsibility for Beneficiary Services, including the direction, development and performance of beneficiary-facing services across Pete’s Dragons.

The SBS Manager holds operational responsibility for the day-to-day delivery, management and quality of the Suicide Bereavement Specialist service.

The SBS Manager is expected to exercise appropriate professional and managerial autonomy in the daily operation of the SBS service, escalating significant safeguarding, workforce, performance, capacity, service-quality or organisational concerns to the Beneficiary Services Manager.

The two roles will work closely together to ensure that strategic decisions are translated into consistent, safe and effective practice.

Key Responsibilities

Referral, Triage and Allocation

The SBS Manager will:

• Take overall responsibility for all incoming referrals to the SBS service from the point of entry through to allocation.
• Review referrals to establish need, urgency, risk, suitability and any additional considerations affecting the provision of support.
• Ensure referrals are processed promptly and in accordance with Pete’s Dragons’ referral pathways, eligibility criteria and service standards.
• Identify and appropriately escalate safeguarding, suicide risk or other significant concerns arising during the referral process.
• Allocate beneficiaries to the most appropriate SBS, considering individual need, practitioner skills and experience, existing caseload, capacity, location and other relevant factors.
• Maintain oversight of referrals awaiting allocation and ensure that beneficiaries do not become lost or unnecessarily delayed within the system.
• Monitor demand, waiting times, caseloads and team capacity and raise emerging pressures with the Beneficiary Services Manager.
• Ensure referral and allocation decisions are clearly and appropriately recorded.

Management and Leadership of the SBS Team

The SBS Manager will:

• Provide day-to-day leadership and management to approximately 10–12 Suicide Bereavement Specialists.
• Lead regular individual management 1:1s with each SBS.
• Lead group supervision and reflective practice opportunities as required.
• Lead daily SBS team meetings and scheduled practice meetings.
• Create a team culture which combines compassion and psychological safety with professional accountability and consistently high standards.
• Maintain regular contact with staff working across different Pete’s Dragons locations.
• Ensure staff have appropriate opportunities to raise concerns, discuss difficult work and seek management guidance.
• Monitor individual workload, caseload and capacity and intervene where concerns arise.
• Support staff wellbeing while maintaining clear expectations regarding professional responsibilities and service delivery.
• Provide appropriate telephone management support for SBS staff working outside normal office hours as required.

Quality Assurance and Practice Standards

The SBS Manager will hold responsibility for the quality of SBS practice and will:

• Undertake formal case audits for each SBS on a quarterly basis.
• Regularly review the quality, accuracy and completeness of beneficiary records and case documentation.
• Monitor SBS practice against Pete’s Dragons’ policies, procedures, practice standards and expected professional boundaries.
• Arrange and review recorded beneficiary sessions at appropriate intervals as part of ongoing practice quality assurance and practitioner development.
• Provide constructive feedback following practice reviews and agree actions or development plans where required.
• Identify excellent practice and ensure learning is shared across the team.
• Identify practice which falls below the expected standard and take timely action to support improvement.
• Monitor beneficiary engagement, missed appointments, case progression, case duration and closure practices.
• Ensure concerns regarding practice, conduct, competence or beneficiary safety are appropriately documented, addressed and escalated.
• Promote reflective professional practice and continuous improvement throughout the SBS team.

Safeguarding and Risk

The SBS Manager will:

• Act as a Designated Safeguarding Officer (DSO) for Pete’s Dragons. Appropriate DSO training can be provided where required.
• Share responsibility for the management and oversight of safeguarding cases within the organisation.
• Provide advice and support to SBSs where safeguarding concerns arise.
• Ensure safeguarding concerns are identified, recorded, escalated and acted upon in accordance with Pete’s Dragons’ Safeguarding Policy and relevant statutory guidance.
• Work collaboratively with other safeguarding leads and senior managers where complex or significant concerns arise.
• Promote confident and consistent safeguarding practice throughout the SBS team.
• Ensure staff understand the distinction between safeguarding, suicide risk, clinical concern and other forms of beneficiary risk and follow the appropriate organisational pathway.

Beneficiary Casework

To remain connected to frontline practice, the SBS Manager will:

• Maintain a small caseload of approximately 5–10 beneficiaries.
• Provide high-quality suicide bereavement support in accordance with Pete’s Dragons’ practice model, policies and standards.
• Maintain timely, accurate and appropriate case records.
• Model excellent professional boundaries, beneficiary communication and case management.
• Participate in appropriate clinical supervision for their own beneficiary work.
• Ensure management responsibilities remain the priority of the role and that their personal caseload does not compromise their availability to manage the service or support the SBS team.

People Management and HR

The SBS Manager will be responsible for all routine HR management relating to their direct reports, including:

• Recruitment and selection of Suicide Bereavement Specialists.
• Induction and probation.
• Regular management supervision.
• Annual appraisal and performance review.
• Identifying individual and team development needs.
• Supporting professional development and CPD.
• Attendance and absence management.
• Managing annual leave and ensuring adequate service capacity.
• Addressing performance, capability, conduct or behavioural concerns promptly and appropriately.
• Supporting staff wellbeing and identifying when additional support may be required.
• Working with the Beneficiary Services Manager and other appropriate colleagues on formal HR matters where necessary.
• Maintaining appropriate and confidential management records.

Training and Development

The SBS Manager will:

• Identify individual and collective training and development needs across the SBS team.
• Ensure mandatory training remains current.
• Support SBSs to develop their knowledge, confidence and professional practice.
• Use case audits, recorded-session reviews, supervision, beneficiary feedback and other quality measures to identify areas for development.
• Contribute to the development and delivery of internal practice training and workshops.
• Support newly appointed SBSs through induction and their transition into independent practice.

Policy, Procedure and Service Development

The SBS Manager will:

• Ensure organisational policies, procedures and agreed ways of working are consistently implemented within the SBS team.
• Communicate changes in policy or practice clearly and ensure staff understand what is expected of them.
• Monitor compliance and address inconsistent practice.
• Contribute frontline operational knowledge to the review and development of policies, procedures, pathways and practice standards.
• Support the Beneficiary Services Manager in implementing service developments and organisational change.
• Identify opportunities to improve beneficiary experience, efficiency, quality and consistency.

Monitoring and Reporting

The SBS Manager will maintain an accurate operational picture of the SBS service, including:

• Referral volumes.
• Referral processing and allocation.
• Waiting times.
• Individual and team caseloads.
• Team capacity.
• Beneficiary engagement.
• Case progression and closures.
• Safeguarding and risk themes.
• Quality assurance findings.
• Staff performance and development.
• Emerging operational risks or pressures.

The postholder will provide appropriate information and reporting to the Beneficiary Services Manager and ensure significant concerns are escalated promptly rather than waiting for routine reporting arrangements.

General Responsibilities

The postholder will:

• Work across Pete’s Dragons Devon locations as required.
• Represent Pete’s Dragons professionally with beneficiaries, colleagues, partners and external agencies.
• Maintain appropriate confidentiality and comply with data protection requirements.
• Work within Pete’s Dragons’ policies, procedures, values and professional standards.
• Attend relevant internal and external meetings.
• Maintain appropriate professional boundaries at all times.
• Undertake relevant training and continuing professional development.
• Work flexibly where reasonably required by the needs of the service.
• Participate in a limited out-of-hours telephone support arrangement for SBS staff undertaking authorised out-of-hours work.
• Undertake other reasonable duties consistent with the seniority and purpose of the role.

Person Specification

Essential

Experience

The successful candidate will have:

• Significant experience of managing and leading staff.
• Experience of managing a team delivering services to people with complex emotional or mental health needs.
• Relevant experience within mental health, bereavement, psychological support, social care or a closely related field.
• Experience of managing staff performance, development, wellbeing and HR matters.
• Experience of quality assuring professional or support-based practice.
• Experience of managing risk and making sound professional decisions in complex situations.
• Experience of working with confidential and sensitive information.
• Experience of balancing competing demands and managing a busy operational service.

Knowledge and Skills

The successful candidate will demonstrate:

• Strong leadership and people-management skills.
• A sound understanding of mental health, emotional distress, grief and vulnerability.
• The ability to assess information and make proportionate decisions regarding risk, urgency and service response.
• Strong safeguarding awareness and a willingness to undertake DSO training where not already qualified.
• The ability to challenge poor or unsafe practice appropriately and constructively.
• The ability to provide clear feedback and support staff development.
• Excellent organisational and workload-management skills.
• The ability to monitor service capacity and allocate work fairly and effectively.
• Strong written and verbal communication skills.
• Confidence in managing difficult conversations.
• Good professional judgement and the ability to know when matters should be escalated.
• Strong IT skills and the ability to use electronic case-management systems effectively.
• The ability to analyse service information and identify trends, risks and areas requiring improvement.

Personal Approach

The successful candidate will:

• Combine compassion with professional accountability.
• Be calm and confident when managing complex or emotionally demanding situations.
• Be approachable without losing appropriate managerial boundaries.
• Be willing to make and stand behind difficult decisions.
• Be curious about practice and committed to continual learning and improvement.
• Understand the importance of reflective practice when working with suicide bereavement.
• Be comfortable working within a service where risk, grief, trauma and emotional distress are part of everyday practice.
• Demonstrate integrity, discretion and sound judgement.
• Share Pete’s Dragons’ commitment to providing timely, appropriate and professional support following suicide bereavement.

Practical Requirements

• Full UK driving licence.
• Access to a vehicle for work purposes.
• Ability and willingness to travel regularly between Pete’s Dragons locations and elsewhere across Devon.
• Ability to work flexibly according to service requirements.
• Ability to participate in limited out-of-hours telephone support for SBS staff.

Desirable

• Previous experience of suicide bereavement or postvention services.
• Previous experience of managing a geographically dispersed team.
• Safeguarding/DSO training.
• Experience of conducting case or practice audits.
• Experience of reviewing recorded professional practice sessions.
• Experience of delivering supervision, reflective practice or professional development sessions.
• Experience of recruitment within health, mental health, social care, bereavement or similar services.
• Knowledge of trauma-informed and person-centred approaches.

Scope and Accountability

This is a significant operational management role with responsibility for both people and practice.

The SBS Manager is accountable for ensuring that the SBS team is appropriately managed, beneficiaries are allocated safely and promptly, the quality of support is actively monitored, concerns are addressed rather than allowed to drift, and the Beneficiary Services Manager has an accurate understanding of the performance, capacity and risks within the service.

The postholder is expected to exercise professional judgement and autonomy within their delegated responsibilities while recognising when an issue requires escalation or strategic decision-making by the Beneficiary Services Manager.

Who we are

Camphill Village Trust is a national charity that has been supporting adults with learning disabilities, autism and mental health support needs for more than 70 years. Across our communities in England, we enable people to lead meaningful, independent and connected lives through high-quality, person-centred support, underpinned by a strong commitment to inclusion, community and opportunity.

Our communities are distinctive places. Alongside high-quality care and support, people have opportunities to develop skills, build relationships and participate in meaningful activities through our farms, gardens, workshops, cafés, shops and wider community partnerships. Our connection with nature, land and community remains an important part of who we are and our ambition for the future.

Camphill Village Trust has been through a significant period of organisational change and is now entering an important next chapter. We are building greater stability across the organisation while continuing to develop the quality, consistency and sustainability of our services.

As part of this next phase, we are seeking an experienced Director of Operations to provide strategic leadership for our core care and support services and help shape their future development.

About the role

As Director of Operations, you will have strategic responsibility for our care and support services and play a critical role within our Executive Team.

Supported living sits at the heart of Camphill Village Trust and this appointment will bring deep operational and social care expertise, ensuring we continue to deliver safe, high-quality, person-centred services while developing a sustainable model for the future.

This is a significant leadership role with responsibility for a c.£20m budget and an experienced operational leadership team. You will provide strategic oversight of quality, safeguarding, regulatory compliance and operational performance, while working with colleagues to strengthen our approach to supported living and housing and ensure our services deliver meaningful outcomes for the people we support.

There is important transformation ahead. We need to continue strengthening quality and consistency, develop our operational and leadership capability, improve our understanding of service financial performance and ensure our structures and systems are fit for the future. We are also considering the future relationship between our housing and supported living provision and how our care and support model should evolve.

Our communities have experienced considerable change and they already have significant knowledge, commitment and capability. You will therefore take time to listen and understand before determining what needs to change, working alongside experienced colleagues and empowering leaders rather than imposing solutions.

You will also help us look ahead. We have ambitions to grow our impact and reach more people and you will develop strong relationships with commissioners and partners, understand emerging needs and opportunities and ensure future growth is both financially sustainable and consistent with the quality and values we expect.

This will be a highly visible role. We want our Executive leaders to understand our communities by spending meaningful time in them, meeting colleagues and the people we support, seeing our services first-hand and staying connected to the impact of the decisions we make.

Who we are looking for

We are looking for an established senior social care leader with significant experience leading complex care and support services.

You may have worked within learning disability and autism services, supported living or another relevant area of adult social care. Exact sector experience matters less than a strong understanding of regulated care and support, quality, safeguarding and the realities of delivering sustainable services in a challenging commissioning environment.

You will understand what excellent support looks like and bring the credibility to provide assurance and constructive challenge at Executive and Board level. Experience of CQC-regulated services and a strong understanding of the responsibilities associated with the Nominated Individual role will be particularly important.

Alongside your technical expertise, you will bring strong commercial and financial judgement. You will understand service models, commissioning arrangements and financial performance and make difficult decisions when necessary, without ever losing sight of the impact those decisions have on people’s lives.

Your leadership style will matter just as much as your experience.

We are looking for someone calm, considered and resilient; a leader who listens, builds relationships and creates confidence during change. You will recognise that meaningful transformation takes time and have the patience to understand what is already working before deciding what needs to change.

You will be comfortable working through others, developing capable leaders and drawing on the expertise around you rather than needing to have all the answers yourself.

Above all, you will share our commitment to putting people at the heart of decision-making and be excited by the opportunity to spend time within our communities, understand what makes Camphill Village Trust distinctive and help us build outstanding, sustainable services for the future.