Area operations managers jobs

Data Services Manager

Permanent

Salary: £44,000 - £47,000 per annum, plus benefits

London N1

Full time – 37.5 hours a week 

We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.

The role is being advertised as full-time, but we would consider someone working 4 days per week pro rata.

Closing date: 5pm, Friday 29th May 2026

First Interviews: Tuesday 9th June 2026

Second interviews: Tuesday 16th June 2026

An exciting opportunity for a Data Services Manager has arisen at World Cancer Research Fund (WCRF). 

WCRF is the UK’s leading cancer prevention charity focusing on the link between cancer and risk factors such as diet, body weight and physical activity. 

We are seeking a Data Services Manager to lead and be responsible for the management, use and maintenance of systems and in-house CRM databases to support the achievement of the charity’s fundraising strategic objectives. You will be analysing and reviewing data and reporting on results that can then be used to build engagement with our supporters.You will also be responsible for a team of two people. 

The successful candidate will have proven experience of working with industry standard fundraising software solutions in the charity sector, ideally have knowledge of Claris Filemaker products and will have experience of creating new, and maintaining and updating existing, complex database systems.Experience of creating scripts and troubleshooting existing scripts is key, along with considerable hands-on experience of working with complex data sources, transfers and imports. An understanding and working knowledge of Data Protection regulations is required. 

Application Details:

If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF and equip you for the role.

Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by playing a key role in strengthening our finance and administrative functions. 

Disability Law Service is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people. 

Purpose of the role 

To support the financial and administrative operations of Disability Law Service, ensuring accurate financial management and efficient day-to-day organisational support. 

You will manage bookkeeping, legal aid billing, financial records, and general administrative processes, supporting the smooth running of organisational systems and compliance requirements. 

Key responsibilities 

• Manage bookkeeping, invoices, payments, and reconciliations 

• Take responsibility for billing processes and financial records 

• Prepare month-end adjustments (including accruals and prepayments) 

• Maintain accurate financial systems in line with charity and legal aid requirements 

• Support audit and compliance processes 

• Provide general administrative support 

• Use finance and office systems accurately and efficiently 

What we offer 

• Opportunities to develop experience in finance, administration, and legal processes within a charitable setting

• A supportive and inclusive working environment within a committed and experienced team

• A varied role where your work directly supports access to justice for Deaf and Disabled people.

Equality, diversity and inclusion 

We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive. 

To apply

To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have fully read the Job Description and Person Specification before applying. 

Location: NSC, London SE1

Contract: Full time, 1-year Fixed Term One Year (initially)

Salary: £35k + PRP (Performance Related Pay)

Closing Date: 1st May 2026

Marine Society have an exciting new role! Help us to grow our rapidly expanding apprenticeships and adult skills programmes to meet growing industry demand. We’re looking for a confident, self-starter individual who can engage key stakeholders and employers in the maritime industry and increase our reach and reputation.

You’ll be expected to have a good understanding of the maritime sector training needs and have a demonstrable track record in sales and recruitment. A working knowledge of government funded training programmes is helpful but not essential.

This role could support a secondment for the right individual. Subject to success in the role, we hope to make this permanent after one year.

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

About the role

This new role is to support the growth of Marine Society apprenticeship and adult skills provision. This is a strategic, outward-facing role requiring a confident astute individual who can engage key stakeholders and employers in the maritime industry to recruit new entrants and existing employees onto Marine Society programmes.

Responsibilities

· To grow the apprenticeship and adult skills provision in line with agreed annual recruitment and financial targets

· To develop and maintain a strong pipeline of prospective employers and learners, proactively identifying new apprenticeship and learning opportunities within the maritime industry. To secure repeat business with apprenticeship employers through cultivating long-term relationships.

· To work with the Director of Maritime Training and Development to devise a sales and marketing strategy to grow the apprenticeship and adult skills provision. To support the tendering process to ASF devolved areas and work with subcontractor partners.

· To collaborate with the Apprenticeship Operations Manager and Maritime Lead Trainer to convert identified leads and share industry intelligence.

· To assist the Digital Marketing Coordinator to write targeted social media posts and marketing campaigns, ensuring market visibility and lead generation. To build a library of promotional literature and good news stories.

· To maintain accurate records of business development leads and pipeline activity within the CRM system and to routinely report on these

· Attend relevant external boards, fora and industry bodies, as directed in order to promote maritime apprenticeships and training including; Maritime Skills Alliance, Workboat Association, MNTB apprenticeship committee and Port Skills and Safety

· To attend industry trade fairs and careers events to represent Marine Society. These include; National Apprenticeship Week, Seawork, International Boat Show

· To research and monitor market trends, employer needs and competitor activity to inform business development strategy

Requirements

• Minimum 2 years’ experience working in a recruitment, sales or commercial role with a proven track record of achieving financial targets
• Knowledge of the maritime sector including roles, ranks and certifications in the near coastal sector
• Excellent customer service skills with the ability to build trust and credibility with clients and stakeholders
• Strong commercial acumen and ability to identify, grow and convert new business opportunities
• Experience using CRM systems to monitor and report on business leads
• Knowledge of CPD training or workforce development

Benefits

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Location: MSSC NSC, 200B Lambeth Road, London, SE1 7JY (Hybrid Working)

Contract: Full time, permanent

Salary: £40,000 to £42,000 gross er annum, depending on experience

Closing Date: Monday 25 May 2026

Assessment Day at MSSC NSC: Tuesday 2 June 2026 

The Marine Society and Sea Cadets (MSSC) is a leading maritime charity in lifelong learning and personal development and is the governing charity of the Sea Cadet Corps (SCC), a civilian voluntary youth organisation engaging some 15,000 young people over 400 Sea Cadet Units, throughout the UK.  The SCC offers a wide range of youth opportunities with the same enduring objective – to give young people the best possible head start in life through nautical adventure and fun.

We are seeking a Volunteer Support & Systems Manager to lead the development and maintenance of automated workflows used within the Volunteer Support Team.  

The role is responsible for ensuring the smooth running of the Volunteer Support function including overseeing the day-to-day administration of key volunteer processes. The postholder will also line manage the Volunteer Support Officers who act as the first point of contact to volunteers in assisting with these processes and wider administration.

 About the role

The purpose of the Volunteer Support & Systems Manager is to ensure the smooth and efficient running of the Volunteer Support function by ensuring that automated workflows are well maintained and continuously improved. This includes the onboarding process for new volunteers, management of mandatory training requirements of existing volunteers and volunteer record management through processing promotions transfers and leavers. The role also provides effective line management to a team of Volunteer Support Officers, supporting them to deliver a high quality of administrative support to volunteers to assist them with these processes.

Responsibilities

• To oversee the efficient operation, maintenance and continuous improvement of all Volunteer Support automated workflows

• To develop clear and effective guidance, to help volunteers access and use the various Volunteer Support digital systems  
• To line manage and support the Volunteer Support Team based at the MSSC Support Centre, empowering the team to deliver effective and consistent  support to volunteers.

• To functionally manage and support the Area Volunteer Support Team based across the 6 Area Offices, empowering them to deliver effective and consistent support to volunteers.

• To manage the “Safer Recruitment” and adverse disclosure process for volunteers, in line with MSSC policy, ensuring that criminal records checks are dealt with in a timely and appropriate manner

• To work with the Head of Volunteering to review MSSC volunteering policies, monitoring their appropriateness and effectiveness, making recommendations for changes as necessary

• To support the Head of Volunteering with the successful implementation of MSSC’s volunteer strategy and other national tasks

• To work with Volunteer Support Officers to develop systems and processes for managing the Volunteer Support workload and monitoring delivery standards

• To work closely with other stakeholders, maintaining excellent working relationships across departments to ensure consistency and best practice for our volunteers.

Requirements

• Experience of leading the development and maintenance of digital volunteer management/ communication systems
• Experience of creating and maintaining complex automated workflows
• Experience of overseeing the administrative functions of a CRM system
• Experience of implementing, managing reviewing and refining administrative processes
• Experience of delivering a first-class service to clients or customers
• A strong understanding of the voluntary and community sector, ideally within the youth  sector
• Experience of managing or supervising a large team

Desirable 

• Experience of managing or supervising a team based remotely
• Experience of using Microsoft Forms and Power Automate or similar systems
• Experience of managing an onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment
• Experience of empowering a team to deliver a first-class customer service
• Experience of working with volunteers and the knowledge of how to ensure they are supported
• Experience in managing challenging emails, calls and situations with volunteers professionally, using sound judgement and clear communication
• Experience developing processes which are targeted at both internal and external audiences
• Experience of leading projects manging change with various stakeholders

For further information, please download the . If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum, increasing with length of service
• Hybrid working for many roles
• Volunteering Leave
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Access to the Marine Society Digital Library
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential. 

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

​SUMMARY​

​Position Title: ​Head of Spacemaking and Operations

Level: Level 6

Pay: £40, 000 -46, 000 (FTE yearly)

Reports to: Director of Finance, HR and Operations

Location: Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 3 days’ work from our office (Mondays, Wednesdays and Thursdays)

Contract: Full time (40hrs/weekly), 2-year Fixed Term contract.

Start date: As soon as possible

Benefits: TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.)

The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action.​​

Young people are often the catalysts for major social change, from the Student Non-violent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective.​

We are now looking for a Head of Spacemaking & Operations who believes in this vision and can ensure that TAA’s Liberation Centre is safe, fully operational, and intentionally designed as a welcoming, accessible, and inclusive environment. This role bridges operational delivery and spatial experience, ensuring that the Centre not only functions effectively behind the scenes, but also reflects TAA’s values in how people experience, move through, and use the space. You will combine operational oversight, facilities management, and space experience design, working across teams to ensure the Centre is safe, compliant, efficient, accessible and welcoming for staff, young people, and the wider community. 

Before you skim the job description, please remember you don’t have to tick all the boxes to apply. We all experience a bit of imposter syndrome, including staff here at The Advocacy Academy. If this role pulls you in and you believe you could make a meaningful difference, we encourage you to apply or reach out to us to discuss further. We are especially interested in people who bring lived experiences, perspectives, and ways of working.​​

​AREAS OF RESPONSIBILITY​​​

​1.You will become a key member of the Finance, HR & Operations Team, including but not limited to:

• Supporting the Director of Finance, HR and Operations in maintaining and improving operational systems and processes
•  Supporting the delivery of the Liberation Centre strategy, working across teams to ensure the Centre provides a functional, welcoming, inclusive, and safe environment for staff, young people, and the wider community
• Building relationships across departments, understanding their needs, and communicating operational updates to the Director
• Ensure escalations to the Director of Finance, HR and Operations are timely, well-prepared, clearly articulated, and supported by relevant information to enable effective decision-making. ​

2.​You will ensure that your responsibilities run like well-oiled machines by supporting TAA’s facilities, ensuring the Liberation Centre operates safely, efficiently, and in full compliance with relevant regulations by:

• Acting as the main operational liaison for the Liberation Centre, including council, building management, and external contractors
• Managing relationships with facilities providers, maintenance contractors, cleaners, and IT vendors
• Overseeing health & safety compliance, including staff training, evacuation procedures, drills, and statutory checks
• Supporting the development and implementation of risk assessments (fire, general, wellbeing, incidents, remote work, etc.)
• Ensuring procurement, supplies, and stock levels are managed effectively and responsibly
• Coordinating first aiders and fire marshals as required
• Ensuring operational cost-efficiency across facilities and space-related services​

3.You will help shape the Liberation Centre as a purposeful, accessible, and welcoming environment by:

• Supporting the ongoing development of the Liberation Centre as a safe, inclusive, and values-aligned space
• Leading on accessibility improvements across the physical environment, ensuring equitable access for disabled community members
• Shaping improvements to layout, usability, and overall experience of the space
• Ensuring the space reflects TAA’s values of care, inclusion, and liberation in its physical design and use
• Working with internal teams to understand spatial needs and translating them into practical and experience-led improvements
• Supporting a positive, caring, and community-centred environment across all users of the space​

4.You will support reliable and secure operational infrastructure by:

• Acting as liaison for IT and facilities providers
• Supporting setup, maintenance, and improvement of workplace systems and equipment
• Ensuring infrastructure supports accessibility, inclusion, and ease of use
• Identifying improvements to systems that enhance operational efficiency and user experience
• Supporting secure onboarding and offboarding of staff from a systems and access perspective

​5.You will act as a key connector between operations and delivery teams by:

• Work with the Working closely with programmes, Organising & Campaigns, community, and communications teams to ensure smooth operational delivery
• Supporting logistics for events, residentials, camps, and programmes, including venue sourcing, bookings, and on-site coordination
• Providing operational and administrative support for space usage, scheduling, and bookings
• Supporting onboarding and offboarding processes from a space, systems, and logistics perspective
• Supporting new staff inductions and ensuring new starters are equipped to use the space effectively
• Supporting internal communication of operational updates across teams​

6.You will support the Director in embedding safety, wellbeing, and care into how the space is used and experienced by:

• ​Ensuring health & safety processes are embedded and consistently followed
• Coordinating safety training and maintaining up-to-date knowledge of regulations
• Supporting a culture of shared responsibility for safety within the Liberation Centre
• Working with the community team to ensure safety practices are values-aligned 
• Supporting emergency preparedness and incident response processes
• FMaintaining a safe and functional environment by ensuring the space is kept clear, organised, and free from unnecessary clutter or hazards.​

7.Culture, values and wider strategy and mission. Provide senior functional leadership for Spacemaking and Operations, ensuring delivery of organisational strategy through effective planning, coordination, and implementation across your area. Contribute to shaping organisational priorities through insight, delivery experience, and cross-departmental collaboration. To include but not limited to:

• Embodying and championing our commitment to social and economic justice, ensuring this is consistently reflected in organisational strategy, decision-making, delivery and partnerships
• Champion the organisation’s commitment to social and economic justice, ensuring this is embedded in the design and delivery of spacemaking and operational activity, and reflected in partnerships and ways of working within your remit.
• Act as a role model for organisational culture and values, setting expectations within your teams and supporting colleagues to apply these consistently in day-to-day practice.
• Work closely with leaders across the organisation to identify opportunities to improve organisational impact and efficiency, contributing operational insight to strategic planning and decision-making.
• Identify, assess and escalate risks related to operational delivery, organisational culture, and alignment with stated values and principles, ensuring timely mitigation within your area of responsibility.
• Lead and enable effective cross-departmental collaboration within your remit, ensuring teams are aligned, appropriately resourced, and working effectively towards shared organisational goals.
• Foster a culture of openness, care, accountability and continuous improvement within your area, contributing to wider organisational wellbeing practices.
• Take responsibility for your own ongoing leadership development, and actively support the development of others, building capability and leadership within the Spacemaking and Operations function.
• IEngage in organisational wellbeing practices by communicating needs appropriately, participating in feedback processes, and contributing constructively to living the TAA transformative culture​

8.Governance and Compliance

• Provide strategic leadership on governance and risk management within your portfolio, working in close partnership with the Finance, HR and Operations team.
• Lead and hold accountability for risk identification, analysis and mitigation, ensuring risks to strategic objectives are anticipated, escalated and managed effectively
• Maintain oversight of risk across your area, ensuring robust systems, controls and practices are in place and consistently applied
• Ensure strong organisational compliance with TAA policies and practices, taking responsibility for their effective implementation, continuous improvement and alignment with wider organisational standards
• ​You will support Programmes, Campaigns and Community Departments by ensuring that the operations, structures, processes, and practices align with and support TAA's campaigning and organising goals, activating new allies' goals, and community goals​

WHAT SUCCESS WILL LOOK ​

• The Liberation Centre runs smoothly, safely, and reliably day-to-day
• Staff and community members experience the space as welcoming, accessible, and well cared for
• Operational systems are efficient, compliant, and low-friction
• Space improvements are intentional, values-led, and responsive to user needs
• Teams can focus on delivery, supported by strong operational and spatial infrastructure​

A BIT ABOUT YOU​

• You are passionate about, and committed to, creating a more fair, just and equal world.
• You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
• You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time, and committed to changing them.
• You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
• You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories.
• You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
• You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.​

​IDEAL SKILLS & EXPERIENCE​

• 3-5+ years’ experience in operations management, ideally including leadership responsibility for teams, workflows, or service delivery.
• Comfortable operating as the senior operational lead on site when required, maintaining full delivery responsibility and ensuring clear communication and escalation pathways.
• Demonstrated experience in facilities management and/or IT systems coordination, with an understanding of how operational infrastructure supports organisational effectiveness.
• Working knowledge of operational tools and systems (e.g. Microsoft Excel / Google Sheets, Canva, and similar platforms), with willingness to learn and adapt to new systems as needed.
• Experience supporting or developing operational processes, with an interest in improving efficiency, clarity, and user experience across systems and teams. 
• Proven ability Experience working with diverse audiences and stakeholders, with an understanding of access needs and inclusive practice to manage multiple workstreams simultaneously, prioritise effectively, and maintain delivery in a fast-paced environment.
• Experience designing and delivering spaces, services, or operations with a strong understanding of access needs, ensuring inclusive and equitable participation.

This is an outline of the responsibilities and duties of the Head of Spacemaking & Operations role, it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.​

HOW TO APPLY​

​Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).

• Tell us about a social justice issue that makes you angry and why it matters to you?
• Our Head of Spacemaking & Operations role entails working and building relationships with different stakeholders. Tell us about a time when you successfully cultivated a relationship with someone when working towards a shared goal - What did you do and what did you learn?
• Include anything else you would like us to know as we consider your candidacy for the​ Head of Spacemaking & Operations role.

In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.​

DATES​

• Closing Date: The deadline for applications 8th June 2026 by 10am.
• First Round of Interviews: will be scheduled for w/c 15th June 2026 (Dates are subject to change).
• Second Round of Interviews: will be scheduled for w/c 29th June 2026 (Dates are subject to change).

Please be aware that we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.​

A NOTE ON USING AI TOOLS IN YOUR APPLICATION​

We understand that AI tools like ChatGPT can be helpful when preparing an application, and you’re welcome to use them as a support. However, we’re most interested in hearing directly from you. Please ensure your application reflects your own voice, experiences, and perspective.

We value the unique insights, lived experiences, and ways of thinking that each candidate brings. These are what help us understand who you are and what you would bring to the role, and they are an important part of how we assess applications.

If you require any adjustments or support during the application process, please don’t hesitate to let us know. we’re committed to making our recruitment process as accessible and inclusive as possible.​​

NOTHING ABOUT US WITHOUT US​

​We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as disabled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised.​

We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Let us know if we can do anything to make the application or interview process more accessible. If you are invited to interview, we will at that point ask you for any accessibility requirements or preferences.​

As an employer we make all reasonable adjustments to support employees in their work if they are disabled or have a health condition. We support the Access to Work scheme which could provide you with financial support to get the help you need to do all tasks successfully. We are happy to facilitate Access to Work assessments and reclaims and would actively welcome applicants who would need this in order to do the job.​

All staff who work on our programme must have, prior to starting work, a returned satisfactory enhanced Disclosure and Barring Service (DBS) dated no earlier than 1st January 2021. The Advocacy Academy will assist the application for, and pay for the processing of, a new DBS for staff members where required.​

We welcome applications from people with convictions. Please disclose in your applications if you have any convictions, cautions, reprimand or final warnings that are not "protected" (as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). We consider each person on their own merits, taking into account all the circumstances.

​

Save the Children UK is looking for an Innovative Finance Manager to join our Innovation Hive, developing and scaling innovative finance solutions - including impact investment and inclusive insurance - that mobilise capital and drive sustainable impact for children globally. This is a unique opportunity to help shape and deliver new approaches to funding that can unlock transformational change at scale.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Team

The Innovation Hive is a team focused on delivering transformative, systemic change for children. As ODA funding declines globally, our goal is to expand our toolkit —including mobilising private capital to deliver impact for children at scale.

We operate as a surge team supporting SCUK's priorities in innovative and blended finance, including child-lens investing, carbon credits and inclusive insurance. These approaches complement existing programmatic work, maximising the impact of current and new resources and increasing funding towards our mission.

Our purpose is clear: to transform, build and champion new growth opportunities and business models, moving at pace and collaborating inside and outside of our organisation to do this. 

About the role

The Innovative Finance Manager role is central to advancing innovative finance initiatives that create transformative outcomes for children.

You will lead the design, shaping and execution of a portfolio of innovative finance projects—such as child-lens impact investment and inclusive insurance—across the Save the Children Movement, supported by the Innovation Hive. This includes designing and structuring financing mechanisms, developing proposals, and coordinating partners.

The role combines strategic leadership, venture development and execution, with a strong emphasis on mobilising capital, building partnerships, and developing scalable solutions that can influence systems and markets. You will play a key role in originating and structuring new opportunities, supporting their progression from early-stage concept through to implementation and scale, while ensuring alignment with organisational priorities and impact objectives.

Working across geographies, with a focus on Latin America and Africa, you will collaborate with cross-functional teams, internal stakeholders, and external partners to deliver high-impact programmes. With impact on children as your guiding star, you will also monitor emerging trends and opportunities in innovative finance to inform strategic decision-making.

You will also contribute to strengthening organisational capability in innovative finance, supporting knowledge sharing, mentoring colleagues, and embedding best practice across Save the Children UK.

In this role, you will:

• Lead the origination design and structuring of high-impact innovative finance projects that advance child-focused impact, such as blended finance, insurance, carbon finance and impact investment funds.
• Exercise strong judgement and autonomy in prioritising opportunities, shaping initiatives, and influencing decision-making on programme design, resource allocation, and strategic direction.
• Develop compelling proposals, concept notes and investment cases that unlock funding and advance scalable innovative finance solutions. Lead market scanning, research and strategic analysis and originate opportunities in priority areas and across geographies particularly in Latin America and Africa.
• Integrate impact management frameworks into projects you lead, ensuring all initiatives are data-driven, aligned with Save the Children's impact objectives, and deliver measurable outcomes for children.
• Contribute to the development and implementation of tools, resources, frameworks and support mechanisms that enhance the delivery of innovative finance projects.
• Build and manage strategic partnerships with internal teams, country offices, and external stakeholders including investors, foundations and development finance institutions, to grow pipeline and enable delivery
• Represent Save the Children in external forums and contribute to contribute to thought leadership and insights on innovative finance for children, strengthening the organisation's position in innovative finance 

About you

To be successful, it is important that you have/are:

• Demonstrated experience in leading the design, execution, and management of innovative finance models such as impact investment, carbon credits and inclusive insurance. 
• Ability to understand how these can be applied to advance scalable and sustainable impact for children.
• Ability to understand how to integrate IMM frameworks into projects.
• Demonstrated experience in analysing and interpreting data, and presenting information in a compelling way.
• Demonstrated experience in market research and analysis, communicating the potential impact in a clear and compelling way, and applying learnings to drive strategy and project development.
• Experience or ability to work with teams across geographies and sectors, collaborating with internal teams, external partners, and stakeholders from diverse sectors.
• Confidence presenting to partners, donors or investors.
• A team player, someone who is open and who is able and willing to deliver beyond their personal brief.
• Resilience, enthusiasm, energy and drive with a commitment to Save the Children's vision and values.
• A commercial and entrepreneurial mindset.
• Comfortable with ambiguity and able to navigate uncertainty and complexity, remaining organised and focused in fast-changing environments.
• Fluent in Spanish (ideally but not essential)
• Ideally experience or understanding of human centred design, agile and lean methodologies, in order to deliver impactful innovations that meet user needs.
• Ideally experience or ability to manage knowledge systems that support innovation projects

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Leukaemia UK – Our Charity

We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Despite decades of incredible progress, only half of leukaemia patients live longer than five years after their diagnosis. We won't stop until we change this. 

We accelerate progress through the life-changing research, awareness and advocacy that matter most to people affected by leukaemia, doing everything we can to make sure that the next person with leukaemia has the best possible experience of diagnosis, treatment and care. 

We are looking for an experienced, driven and resourceful Head of HR and Operations, reporting to our Director of Finance and Resources. The role brings together delegated leadership for HR, Governance, Operations (Facilities, H&S, IT) and Risk management, working within the strategic direction set by the Director of Finance and Resources and CEO. We are transitioning from a historically outsourced HR model to a strengthened, inhouse HR and Operations function, to support delivery of our new five-year strategy.

Team  

We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do. We are all focused on ‘keeping it real’ with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia.

As a small organisation with just over 30 employees, every role counts. We have ambitious plans and we rely on individuals being self-starters, resilient and working at pace to maximise our collective impact. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people’s lives.

Leukaemia UK and You 

You will lead the development and delivery of People, Governance & Operations frameworks, aligned to the organisation’s strategy and under the direction of the Director of Finance and Resources. As a Head Of, you will contribute strategically as a specialist in your field, combining hands‑on operational delivery with a strong focus on continuous improvement. You will have the opportunity to help shape and embed new ways of working, improve processes and systems, and develop an important function that is fit to support an ambitious and growing charity. Delivery will be a team effort, with operational coordination and administrative delivery carried out by the Governance & Operations direct report, under your leadership.

Whilst the accountability is broad, we seek first and foremost a qualified and experienced HR professional, with a track record in a wide range of HR disciplines, working across a variety of stakeholders and managing a busy workload to deliver programmes of work. As part of this, we would expect a level of exposure and competence with regards to operations, governance and risk management. You will line‑manage and develop the Governance and Operations direct report, who provides administrative and coordination support across HR, governance, health & safety, facilities and IT activity.

In return, you will gain exposure to a broad range of organisational activity, work closely with senior leaders and teams, and play a key role in supporting Leukaemia UK’s next phase of strategic development.

Skills and Experience

Essential:

• Experience in managing a broad range of HR activities in a small or medium-sized charitable organisation.
• CIPD Qualified
• Proven experience of shaping HR strategy and implementation, with tangible outcomes.
• Business partner experience, to tailor HR support to the needs of different teams.
• Proven experience in shaping the culture and internal ways of working of an organisation, including expertise in EDIB and Wellbeing.
• Proven experience in organisational design and change management
• Excellent knowledge of UK Employment Law and how to embed this into HR policy.
• Proven experience in advising on Employee Relations to reach fair and just outcomes.
• Sufficient knowledge to oversee and review the Comp and Benefits framework.
• Proven experience in providing learning and development solutions to meet internal needs.
• Experience of line managing staff and supporting their development.
• Effective communication skills (written and oral), ability to work collaboratively with colleagues, strong stakeholder management and facilitation skills.
• Effective planning and work prioritision skills to balance strategic and project work with hands on delivery and line management.
• Comfortable working in a part time role with clear priorities and boundaries.
• Resilient and resourceful to navigate through and embed organisational and process change
• Able to demonstrate our charities values of being bold, collaborative and curious.
• Discrete and trustworthy with high levels of integrity.
• Strong IT skills, including Office 365 and SharePoint.

Desirable:

• Governance experience
• Risk management experience
• Level of exposure to Health and Safety obligations
• Management of outsourced service providers.
• Willingness to identify, test and apply appropriate technology and AI tools to streamline processes.

Role Specifics

• 22.5  hours per week (0.6 FTE) worked over 4-5 days, Monday to Friday.

• Location: We are very flexible! Our offices are based in Central London, and we operate hybrid working.  In this role you are required to work from the office at least 1 day per week.
• FTE Salary range £60,000 dependent on experience (pro-rata for part time)
• We are proud of our benefits – see a summary on our website Work with us - Leukaemia UK

Benefits 

• 36 days holiday per year, including bank holidays- pro rata for part time employees
• Pension – default is 4% employee and 4% employer and we match up to 6%
• Life Assurance – x 4 cover
• Critical Illness Cover
• Cash back healthcare scheme & Employee Assistance Programme (EAP)
• Hybrid Working- 1 day in the office per week
• Company sick pay

Applications and interview timings  

If you feel you have the passion for our work and the right mix of experience, skills, energy, and flair, then we would love you to apply. Please also see the full job description attached to the advert. 

To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications. Please apply via the CharityJob website with your CV and covering letter.

Closing Date: Midnight Tuesday 12th May 2026

- First interviews will be held via Teams on Thursday 21st May 2026

- Second interviews will be face to face in our London Offices – at 26 Great Queen St, London WC2B 5BL on Wednesday 27th May 2026 

I look forward to hearing from you! 

Azra

Azra Karaselimovic

Director of Finance and Resources

Leukaemia UK

Music24 is looking for an organised, adaptable Operations Support Officer to help keep our charity running smoothly day to day. You’ll be central to our admin, referral processes, and financial administration—plus light communications and event support.

• Hours: Full-time (35 hours/week)
• Location: Hybrid – minimum 1 day/week in our Luton office
• Reporting to: Operations Manager
• Key areas: admin & operations support, referral system support, bookkeeping/finance admin, stakeholder/event admin

We’d love to hear from you if you have: experience in admin/operations support, basic bookkeeping/finance admin, strong organisation and attention to detail, and confident communication. If you like a varied workload, please apply - we need you! 

Role purpose
The Operations Support Officer is a central support role responsible for the smooth day-to-day running of Music24. The role combines administrative coordination, bookkeeping support, and operational assistance, alongside light communications and event support. You will be a key point of contact for enquiries and referral process, maintaining accurate systems and records; you'll assist with bookkeeping activities, processing invoices and payments; and contribute to our internal and external communications through our social media platforms and website. You will also support a handful of events that the charity runs per year - activites include researching and booking venues, commuications and promotion of events, scheduling volunteers.

Key responsibilities

• Provide day-to-day administrative and operational support across the charity.
• Act as a first point of contact for enquiries via phone, email and online channels.
• Support and maintain our referral system and organised digital filing.
• Assist with scheduling, logistics and general operational coordination.
• Process invoices, expenses and financial records accurately; support basic reporting preparation.
• Manage Gift Aid processing via our database; record and track income and expenditure.
• Support counting and banking of cash payments (in line with protocols).
• Assist with preparing and scheduling social media or website updates (as directed).
• Provide administrative support for small events, meetings and community activities, including partner follow-up and record-keeping.

Essential skills & experience

• Experience in an administrative or operations support role.
• Basic bookkeeping or financial administration experience.
• Strong organisational and time management skills, with high attention to detail.
• Confident written and verbal communication skills.
• Ability to manage multiple tasks and priorities.
• Good proficiency with office software and digital systems.

ID: 1782 Operational Manager, Northeast

Service: Stockton on Tees Family Time, Stockton Family Outreach & Volunteer service and South Tees Perinatal service

Salary: Grade 4 Point 34-38: £42,562 – £46,703 FTE (£34,049.60 - £37,362.40 per annum, pro rata for 29.6 hours per week)

- Additionally, £480 home-based allowance FTE per annum

Location: Home based

Hours: Part-time (up to 29.6 hours per week)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity to lead the operational delivery of services across Stockton on Tees and South Tees (Recar & Middlesbrough) area.  The Operational Manager will provide strategic and operational management to our services in the Northeast and line management of 2 - 3 service managers.

Stockton services are delivered under our successful strategic partnership with Stockton Borough Council. This unique partnership was formed nearly 5 years ago with the aim of transforming service provision using a collaborative approach to service development and innovation. Our South Tees Perinatal service operates over Redcar and Middlesborough and are just entering a 3 year extension to our current contract.

Main Responsibilities:

· Provide leadership, management and supervision to operational services that provide Family Time sessions, Family Outreach support and Volunteering support, plus perinatal support to families.

· Ensure that services are delivered to a good quality standard in relation to practice and performance and that services can demonstrate their impact using evidence based outcomes tools.

Main Requirements (for details check the job description and person specification):

· Experience of providing effective management, leadership and safeguarding oversight of case work and group work based support services, which overall improve the lives of  service users.

· Experience of setting up and/or managing innovative projects.

· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, including children and young people, parents and carers, and funders.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holiday pro rata

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Apply Now” link below and fill out our digital application form

· Closing Date: Sunday 10th May 2026 at 23:59

Interviews are scheduled to take place on: 20th May 2026

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Meek (email address available on advert document).

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Are you ready to make a difference where it matters?

Join us in shaping the future of local Church life
The Diocese of Gloucester is launching a bold and visionary initiative to strengthen the life and mission of our local churches. We are seeking three exceptional individuals to join our growing network of Deanery Operations Leaders—one each in Forest, Tewkesbury and Winchcombe and Severn Vale Deaneries.

This is not just a job. It’s a calling to serve, to lead, and to build something new. If you are a highly skilled professional seeking purposeful work, or an emerging leader looking to grow your capabilities in a dynamic, multi-disciplinary environment, this is your opportunity to shape the future of the Church of England at the local level.

This is an exciting opportunity to work in a respected leading charity and partnership in the domestic abuse charity sector. We are Respect, working in partnership with SafeLives and Social Finance to stop domestic abuse as part of the Drive Partnership. 

We are looking for a People Programmes Lead to play a pivotal role in shaping our people and culture across the Partnership.

This role is offering a unique opportunity to build and embed people practices, processes, and systems across the organisation and partnerships working together to end domestic abuse. You will support Drive Partnership staff across the full employee lifecycle to create a consistent, inclusive, and high-performing culture.

We are looking for someone with a strong background in HR operations and project management, who can turn complexity into clarity and bring creativity and structure to a fast-paced, partnership environment. Please refer to the job description for further details.

Closing date: 26th May 2026 at 9am.

This role will support the Database Manager in overseeing and enhancing Sarcoma UK’s Raiser’s Edge NXT database to ensure it supports strategic fundraising, data-driven decision-making, and organisational growth. This senior role balances day-to-day database operations with a focus on innovation, integration of new technologies, and the delivery of advanced reporting and insights that align with Sarcoma UK’s strategic objectives. The Senior Database Officer also plays a key role in staff upskilling and future-proofing the charity’s data systems.

At Sarcoma UK, we are committed to building an inclusive and diverse workforce.

We welcome applications from people of all backgrounds, communities and experiences. We are happy to discuss flexible working arrangements and will make reasonable adjustments throughout the recruitment process.

Benefits:

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activities throughout the year
• Interest-free season ticket and bicycle loan

Our Promise: 

Everything we do is shaped by the people affected by sarcoma.

Our work is guided by five commitments:

• We are shaped and driven by people affected by sarcom: we listen to and learn from the experiences of patients and families.
• We are committed to equity: everyone affected by sarcoma should be able to access the same quality of care, information and support.
• We collaborate to make a bigger impact: we work with healthcare professionals, researchers, organisations and policymakers to achieve more together.
• We uphold the highest standards: we use evidence and expertise to push for better care, treatment and research.
• We are relentlessly ambitious: sarcoma is decades behind other cancers. We will use every opportunity to close that gap.

Duties and key responsibilities

Database Administration (Raiser’s Edge NXT)

• Manage, maintain and optimise constituent and gift data on Raiser’s Edge NXT to ensure accuracy and compliance.
• Support the Database Officer with processing incoming donations from online giving platforms including JustGiving and Fundraise Up to ensure accurate integration and reconciliation.
• Support the Database Officer with monthly reconciliations between Raiser’s Edge NXT and the income spreadsheet.
• Work with the Database Manager to develop and manage Omatic Cloud automated processes for importing constituent and gift data from external fundraising platforms.
• Support the Database Manager in designing and monitoring database KPIs.
• Lead data cleansing and housekeeping projects including data retention, consent and Gift Aid reviews identifying areas for improvement and implementation of best practice in collaboration with the Database Manager and Database Officer.
• Support fundraising stewardship through event management, automated workflows and mailing list coordination.
• Process and record Gift Aid declarations in accordance with HMRC guidelines.
• Maintain high standards of data quality, GDPR compliance and robust data controls.
• Administer user access and database security settings in line with internal policies and GDPR.

Data Reporting and Insights

• Build sophisticated donor segmentation, pipelines and automated journeys to improve donor retention and engagement.
• Deliver tailored reports, interactive dashboards and insights to support strategic decision-making.

Staff Training and Support

• Provide tailored team training, knowledge-sharing sessions, and guidance materials to help colleagues make the best use of Raiser’s Edge NXT.
• Manage data-related enquiries and provide timely support.

Cross Function Collaboration

• Work closely with the Database Officer to align on day-to-day data processing and support.
• Partner with the Finance Team on reconciliation and reporting.
• Collaborate with Fundraising, Communications, and Support Services teams to provide strategic database insights and technical guidance.

Other

• Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.

Job Role: Regional Manager

Salary: £42,205 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Southwest, covering Exeter, Somerset and Dorset

Additional information:

• Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work.
• Patriciate in an out-of-hours on-call rota.
• Travel across the Southwest region with projects across Exeter, Somerset and Dorset.

While we’d ideally like candidates based in Somerset, we’re open to considering applicants located in Dorset and Exeter.

About Julian House:

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Regional Manager at Julian House, you’ll play a vital leadership role in tackling homelessness and changing lives for the better. You’ll lead and support a portfolio of frontline services, empowering Service Managers and teams to deliver compassionate, high‑quality support that enables people to rebuild their lives with dignity and purpose.

As part of our Senior Operational Team, you’ll help shape strategy, drive continuous improvement, and embed our values across everything we do. You’ll bring thoughtful leadership, resilience, and creativity — championing innovation while ensuring services remain safe, effective, and person‑centred.

You’ll have oversight of Outreach and Supported Housing services across Exeter, Weymouth, and parts of Somerset, supporting teams who work every day with people experiencing, or at risk of, homelessness. Through your leadership, you’ll strengthen services, nurture talent, and help create sustainable pathways out of homelessness for individuals and communities.

What you’ll be doing:

• Lead and inspire Service Managers, providing oversight across multiple projects and driving continuous improvement to ensure services thrive within Psychologically Informed Environments (PIE).
• Oversee the day‑to‑day delivery of outreach, support, and accommodation services, fostering a culture of accountability, quality, and excellence.
• Drive performance and impact through robust KPI reporting, using accurate data and high‑quality analysis to identify gaps, implement action plans, and support service improvement.
• Build and maintain strong partnerships, working collaboratively with internal teams and key external stakeholders, including local authorities, probation services, and commissioners.
• Participate in the senior management on‑call rota, providing leadership oversight and back‑up support to local on‑call teams when required.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

What we’re looking for:

• Full driving licence and access to own car for work purposes.
• Previous experience of managing services and teams across different locations.
• Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Julian House charity shop
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking for an experienced and highly organised Operations Manager to keep our offices, systems, and services running smoothly across the UK. This is a varied and impactful role where your work directly enables frontline teams to deliver life-changing support.

About the role:

Reporting to the Director of Finance and Operations, you will take ownership of the day-to-day operational infrastructure of the organisation, including:

• Managing office facilities, leases, and contracts across our head office and nine regional sites.
• Overseeing IT systems and supplier contracts to ensure reliability and security.
• Leading on contract negotiation and supplier management.
• Managing a central administration budget.
• Overseeing our fleet of 80 leased vehicles (with support from a Fleet Administrator).
• Improving efficiency of our systems, processes, and ways of working.
• Project managing office moves and operational projects.

This is a hands-on role with real responsibility and variety.

What we’re looking for:

Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts - including managed IT service contracts, budgets and holds a qualification in cyber security or IT.

• A systematic and effective problem solver – you are self-disciplined and analytical and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.

• A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.

• A strong verbal and written communicator with a high level of attention to detail – you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.

• You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions

• You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions

What we offer:

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu

• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, click here. More information can also be found in our Candidate Pack.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please send your CV and a covering letter highlighting why your application meets the criteria for the role and should be considered above others to us via the link.

Please disclose in your covering letter if you have used AI for any part of your job application.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

• Interviews will take place in Leatherhead
• If you require any adjustments during the interview process, please let us know
• An enhanced DBS check is required

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

If you’re looking for a role where your operational expertise genuinely makes a difference, we’d love to hear from you.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.