Area operations managers jobs
12-month fixed-term contract | Full-time
Salary: £58,560 – £71,480 per annum
Hours: 35 per week
Location: Home-based with regular national travel
Job reference number: 1766
Help shape the future of Cranstoun’s services
Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people.
Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Services to join our senior management team.
This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation.
The role
Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers.
You will lead nine services with nine direct reports, spanning criminal justice and housing/homelessness provision. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support.
You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early.
You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services.
What you will be accountable for
As an Assistant Director, you will take senior operational accountability for:
- Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.
- Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.
- Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.
- Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.
- Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.
You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together.
You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement.
Who we are looking for
We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams.
You will bring a strong track record of:
- leading safe, high-quality services for people with complex needs;
- safeguarding, quality and operational risk management;
- contract and performance management;
- managing significant service budgets and improving financial performance;
- building effective relationships with commissioners, regulators and strategic partners;
- leading service improvement, mobilisation and organisational change;
- developing senior operational managers and addressing underperformance; and
- using performance, quality, workforce and financial information to provide assurance and drive improvement.
You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio.
Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities.
Specialist experience
For this role, you will need significant leadership experience across both Criminal Justice and Housing/Homelessness services, including housing or accommodation-based provision.
You will understand the complexity of working across criminal justice, housing, local government and other statutory systems and be experienced in building effective relationships with commissioners and partners while maintaining strong operational and contractual oversight.
This is a 12-month fixed-term appointment at an important stage in Cranstoun’s transformation, offering the opportunity to lead a significant portfolio, strengthen operational performance and help shape the future development of our operating model.
Be part of Cranstoun’s next chapter
Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities.
As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services.
This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement.
Find out more
Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.
Please note: All posts are subject to an Enhanced DBS check.
How to Apply:
For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Closing date: Sunday 20 September 2026.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Manager (Lead).
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home.
This role requires someone with experience in legacy administration and promotion and/or in memory fundraising, as well as excellent communication skills and a strategic mindset. We need someone with previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting - who is able to lead and inspire our supporters and staff in order to generate long term income and awareness for the charity.
To be successful in this role you will:
- Lead the development and delivery of legacy marketing and in-memory fundraising strategies to drive sustained income growth and supporter retention
- Be self-motivated, independent and target-driven
- Act as the subject matter expert on legacy administration and in-memory giving, providing guidance, training, and mentoring while promoting a strong culture of philanthropy
- Manage all aspects of legacy casework, including complex and contentious cases, ensuring effective stakeholder relationships and full compliance with legal, regulatory, and best practice standards
- Oversee data management, reporting, and analysis to generate insights, improve processes, and support accurate forecasting and long-term financial planning
- Collaborate across teams to maximise fundraising opportunities, enhance donor engagement across channels, and deliver impactful events and integrated giving initiatives
- Posses a natural confidence in talking to people with high emotional intelligence and resilience due to the sensitive nature of the role, with excellent communication and relationship building skills.
What we offer:
- Flexible and hybrid working to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Enhanced Maternity and Paternity Pay
- Employee Assistance Program and Lifestyle Savings
- Free flu jabs
- Cycle to work scheme
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
PLEASE NOTE: Within our organisation, this role is titled Legacy and In Memory Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.
We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
Making A Difference

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy. We are now seeking an Administrator to join our Programmes teams at this pivotal time. This opportunity is available on permanent basis.
This is an exciting opportunity for someone with HR administration, recruitment, coordination or People & Culture experience who wants to make a meaningful difference within a values-led organisation supporting survivors of sexual violence.
About the role
Working closely with the People & Culture Manager, you will provide first-line People & Culture support across the organisation, coordinate recruitment and onboarding activities, manage our HR and Recruitment inboxes, support payroll administration, maintain employee records, and help ensure our people processes are efficient, compliant and trauma-informed.
Key responsibilities include:
You will:
- Act as the first point of contact for HR and recruitment enquiries
- Coordinate recruitment campaigns, interviews and onboarding activities
- Support safer recruitment and safeguarding processes
- Manage employee records and People & Culture systems
- Assist with payroll administration and reporting
- Provide first-line policy and procedural guidance
- Help managers navigate People & Culture processes
- Contribute to continuous improvement and service development initiatives
About You
We're looking for someone who has:
- Experience working within a HR, People & Culture or operations environment
- Experience coordinating recruitment and onboarding activities
- Strong administrative and organisational skills
- Experience managing shared inboxes and responding to enquiries
- Excellent written and verbal communication skills
- The ability to handle confidential and sensitive information appropriately
- Strong attention to detail
- A commitment to equality, diversity and inclusion
- A positive, professional and solution-focused approach
CIPD Level 3 qualification (or working towards it) is desirable, as is experience within the charity, voluntary, healthcare, education or social care sectors.
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:
- Promoting the safety and wellbeing of children, young people and adults at risk
- Identifying and reporting safeguarding concerns
- Following organisational safeguarding policies and procedures
- Supporting a culture where everyone feels safe, respected and supported
Our safer recruitment processes include:
- Values-based interviews
- Verification of identity, qualifications and employment history
- Reference checks
- Enhanced DBS checks where required
- Safeguarding training and supervision
- Equality, Feminist Commitment and Values.
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors such as:
- Race and ethnicity
- Disability
- Sexuality and gender identity
- Socioeconomic background
- Immigration status
- Faith and culture
Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:
- Alternative interview formats or timings
- Additional time for written tasks
- Accessible documentation
- Support relating to disability, neurodivergence or health needs
Learning and Development
As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.
Interview Process
Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the People & Culture Manager, Director of People & Culture and one other panel member.
The whole process from advertisement to appointment, may take up to 3 -4 weeks.
Post holder will be required to undertake Basic DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
The interview will explore experience and approach to:
- Safeguarding
- Equality, diversity and inclusion
- Wellbeing and feminist practice
- Trauma-informed therapeutic work
- Leadership responsibilities relevant to the role
This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.
GDPR Statement
Rape Crisis South London will process personal information provided during the recruitment process in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Information submitted as part of your application will be used solely for recruitment, selection, safeguarding, and employment-related checks. For unsuccessful candidates, application data will be retained for up to six months before being securely deleted. By submitting an application, you acknowledge that your personal data will be processed for recruitment purposes. For further information, please contact.
How to apply
Please submit:
- Your CV and a cover letter outlining your suitability for the role to in PDF format
- Interview date(s): This opportunity will remain open until filled. However, due to the urgent need to recruit to this role, applications will be reviewed on a rolling basis, and interviews may be arranged before the closing date. We therefore encourage early applications.
Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
PDF format
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



Permanent | Full-time
Salary: £58,560 – £71,480 per annum
Hours: 35 per week
Location: Home-based with regular national travel
Job reference number: 1766
Help shape the future of Cranstoun’s services
Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people.
Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Service to join our senior management team.
This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation.
The role
Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers.
You will lead eight services with nine direct reports, spanning substance use and services for children and young people. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support.
You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early.
You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services.
What you will be accountable for
As an Assistant Director, you will take senior operational accountability for:
- Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.
- Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.
- Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.
- Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.
- Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.
You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together.
You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement.
Who we are looking for
We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams.
You will bring a strong track record of:
- leading safe, high-quality services for people with complex needs;
- safeguarding, quality and operational risk management;
- contract and performance management;
- managing significant service budgets and improving financial performance;
- building effective relationships with commissioners, regulators and strategic partners;
- leading service improvement, mobilisation and organisational change;
- developing senior operational managers and addressing underperformance; and
- using performance, quality, workforce and financial information to provide assurance and drive improvement.
You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio.
Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities.
Specialist experience
For this role, significant senior leadership experience within substance use services is essential, including experience of leading CQC-regulated provision and maintaining high standards of quality, safety and regulatory compliance.
You will also need a strong understanding of safeguarding and the governance required to deliver safe and effective services for children and young people. Direct operational experience of Children & Young People services would be valuable, but we are equally interested in candidates who can demonstrate strong safeguarding and CYP governance experience alongside substantial substance use leadership.
This permanent appointment offers the opportunity to provide long-term leadership to a significant portfolio and help shape the future development of Cranstoun’s services.
Be part of Cranstoun’s next chapter
Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities.
As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services.
This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement.
Find out more
Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.
Please note: All posts are subject to an Enhanced DBS check.
How to Apply:
For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Closing date: Sunday 20 September 2026.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Branch Manager
RSPCA Finchley, Golders Green, Hendon & District Branch
Salary: £32,000–£35,000 per annum (depending on experience)
Contract: Permanent
Hours: Full-time, 37 hours per week
Location: Hybrid, with regular travel across the branch area including East Finchley and North Finchley shops
About the role
At the RSPCA Finchley Branch, we are seeking a practical and organised Branch Manager to support the delivery and development of our local animal welfare services and the oversight of our retail operations through the line management of Shop Managers.
This is a strategic role with a hands-on focus on operational delivery, responsible for overseeing day-to-day operations across animal welfare, retail operations through the line management of Shop Managers and volunteer activity. Working closely with Trustees, the postholder will help ensure that services are delivered effectively, safely and in line with our charitable objectives, with a clear focus on achieving positive outcomes for animals and the community.
The role is hybrid, combining remote working with regular travel across the branch area, including visits to our charity shops in East Finchley and North Finchley, as well as occasional in-person meetings and operational activity where needed to deliver the Branch outcomes in line with the agreed objectives and priorities.
In this role, you will
You will be responsible for the effective delivery of animal welfare outcomes across the branch, ensuring animals are safely supported from intake through to rehoming, while also supporting the RSPCA Inspectorate. Alongside this, you will oversee day-to-day branch operations, including managing a small team of staff and volunteers, overseeing the performance of the branch’s retail activity through the line management of Shop Managers to contribute to sustainable income.
Working with the Chair and the relevant Trustee portfolio lead, including the Treasurer, to ensure financial oversight, governance and compliance and to deliver the agreed objectives, and working with veterinary partners, staff and volunteers, other RSPCA branches as well as other charities, you will ensure that services are delivered consistently, responsibly and in line with the branch’s priorities.
About you
You will be comfortable working in a role that combines strategic and operational responsibilities, and able to organise your workload effectively. You will have experience of coordinating services or operations and managing both staff and volunteers, achieving results through effective line management, and bring a genuine passion for animal welfare and a commitment to achieving positive outcomes through well-organised and consistent delivery. You will also have a calm and practical approach, with the ability to build and maintain positive working relationships with staff, volunteers and the local community, and a strong commitment to delivering meaningful and lasting outcomes for animals.
What we offer
This is an opportunity to play a key role in supporting animal welfare in the local community, with the ability to make a direct and meaningful impact through the delivery and development of branch activities.
The position offers a salary of £32,000 – £35,000 per annum (depending on experience)
25 days annual leave plus bank holidays
Flexible working hours, to be agreed in line with the needs of the role
Supportive working environment with close engagement with Trustees
Additional information
Regular travel across the branch area and beyond is required, and occasional evening or weekend work may be necessary.
A full, clean driving licence is essential for this role.
How to apply
Please submit your CV and a covering letter (maximum 2 pages) outlining your reasons for applying and how you meet the essential criteria set out in the job description.
Please submit your CV and a covering letter (maximum 2 pages) outlining your reasons for applying and how you meet the essential criteria set out in the job description.
Previous applicants do not need to reapply. If you have not heard from us within three weeks of submitting your application, please assume that you have not been shortlisted.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about criminal justice and want the flexibility of homeworking for a small charity where you can make a real difference? Are you experienced in operations and/ or administration? Then we would love to hear from you!
The Welcome Directory is a multi-faith charity working to empower faith and belief communities to offer safe and lasting welcome to prison leavers. Our national directory is a list of faith/belief communities who are committed to welcoming prison leavers – the directory is used in all prisons across England and Wales. This resource is a lifeline for those leaving prison and seeking to find connection and community where they can belong and practice their faith/belief.
We are currently recruiting for an Operations Officer to lead on administrative support to the charity under the direction of the Project Manager, supporting on engagement with various stakeholders and networks. The goal of the post is to ensure that The Welcome Directory can effectively develop the reach of our work and achieve exponential growth, by maximising administrative efficiency.
Whilst this is a 6-month contract, there is the potential to extend where funding permits.
This will include, but may not be limited to:
Operations
- Engaging with interested faith/ belief communities/ networks, processing registrations and maintaining directory records
- Leading the co-ordination and delivery of the annual Affiliates Scheme
- Supporting the production and logistics of annual resource mail-outs
- Engaging in periodical team email campaigns for intentional growth
- Supporting the annual data refresh and survey, including follow-up, in collaboration with the Monitoring & Evaluation Officer
Events
- Provide administrative support in preparation for the online Prison Awareness Course (PAC) and other webinar events
- Provide technical support (e.g. Zoom hosting etc) for the delivery of the PAC and other webinar events
- Planning bi-annual team days and any one-off events, in consultation with the Project Manager
- Representing The Welcome Directory at selected events (as required)
Administration
- Answering email enquiries
- Editing recordings/ videos and updating resources in Canva
- Collating routine data and creating/ updating trackers (as required)
- Supporting processing expenses and issuing internal invoices
- Paying-in cheques and sending thank you cards
- Obtaining Gift Aid declarations and submitting claims
- Purchasing stationery supplies and dispatching resources
- Leading on quarterly team password management
Other benefits include:
- Flexible, remote working
- Small and supportive team
- Team days and opportunities for learning
- 5% employer contribution to pension scheme
- Contribution towards internet and phone costs, and provision of laptop and relevant equipment
- Opportunity to gain experience with a well-respected organisation in the criminal justice sector, including a prison visit
Please download the Job Description and Person Specification for further information.
Should you have any questions about the role, please get in touch by email.
The Welcome Directory will be scheduling interviews as applications come in. Please note we reserve the right to close vacancies early should we receive sufficient applications. Therefore, if you are interested, please submit your application, via CharityJob, as soon as possible.
‘Fair AI usage’ requires that all applicants declare at the point of submitting, that all information provided is an accurate, authentic representation of their personal background, skills, and work experience. Failure to transparently or honestly represent oneself - including over-reliance on unedited AI-generated text, including cover letters, personal statements or application answers without personal review, may result in an application being withdrawn or disqualified.
To help faith communities become places where people who leave prison find welcome, acceptance and appropriate support.
The client requests no contact from agencies or media sales.
The Senior Funding Operations Officer is a key role in the Finance and Funding Operations team, that provides operational and financial support across the organisation.
The role is responsible for:
· Grant and contract management activities, ensuring all grants and contracts are progressed appropriately and systems are kept up to date
· Liaising with teams, both inside the organisation and externally, to ensure the smooth running of grant processes
• Managing complex operational administrative issues
• Assuming joint responsibility with the rest of the Finance and Operations team for: maintaining the accuracy and integrity of the grants management system; preventing fraud; providing cover for absent colleagues when required; and performing any other tasks as may reasonably be required for the team to operate effectively.
Key Responsibilities
Grants management (for Impact on Urban Health, NHS Charities and Special fund grants)
· Managing the process of ensuring ongoing grant requirements (such as reports and milestones) are met, including producing monthly reports of outstanding requirements, supporting Funding Operations Officers with requesting conditions/reports and following up on these requests when not received, and liaising with internal grant managers regarding persistent issues.
· Managing the post-award workflow for grants, including production of grant documentation and working with grant managers to establish payment and reporting schedules and updating grant management systems.
· Carrying out due diligence checks on grant applicants.
· Producing and actioning reports to ensure that grant records are accurate and properly reflect the stage each grant has reached, in particular, ensuring grants are closed appropriately and any outstanding funds are written back to enable further grant funding.
· Provide assistance to the Funding Operations Officers with queries regarding post-award processes.
· Support grant managers with the monitoring of complex grants and portfolios, ensuring compliance with terms and conditions.
· Ensuring clear audit trail of approval of awards and conditions to ensure efficient execution of grant agreements and payment of grant instalments.
· Reviewing investment papers for Impact on Urban Health projects
· Processing of all charitable spend ensuring compliance with grant agreements
Contract management
· Carrying out due diligence checks on new contractors.
· Maintaining appropriate records in relation to service contracts, including adding and updating contract records on internal systems.
· Processing of all charitable spend ensuring compliance with signed contracts
Special purpose fund management
· Supporting communications with fund holders, including writing and distributing newsletters, and drafting key messages as required.
· Providing assistance to Funding Operations Officers with complex queries and management of spending commitments and related invoices.
· Managing queries from Guy’s and St Thomas’ NHS Foundation Trust Finance staff and fundholders in relation to invoice payments.
· Authorisation of Special Purpose Fund expense claims and invoices in absence of Funding Operations Manager.
General
· Providing cover for the Funding Operations Manager, as appropriate.
· Deputising for the Funding Operations Manager at Executive Investment Committee meetings to contribute to the Funding Operations perspective on discussions about grant applications, due diligences and awards.
· Assist with the development of Salesforce, new or improved processes, and new ways of working through user testing and development of guidance.
· Ensure grants and contract records are accurately maintained.
· Creating and maintaining reports to support effective management of grants and contracts
· Provide absence cover for other Funding Operations team members as agreed from time-to-time.
· Support induction of new colleagues across the Foundation, and development and dissemination of guidance.
· Liaising with Guy’s & St Thomas’ NHS Foundation Trust finance staff to ensure all charitable payments for the Trust are made in an accurate and timely way and provide regular updates and reports regarding payments due and invoices received.
· The post holder will be working in a developing environment and will therefore be expected to undertake other appropriate duties as required for the effective operation of the Foundation.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, Knowledge and Expertise
· Self-starter who is adaptable, works with integrity, and exhibits the Foundation’s enterprising, collaborative, inclusive and delivery-minded cultural and behavioural values.
· Willing to learn and develop new skills, and help to develop the knowledge and skills of peers.
· Committed to the principle of continuous improvement, with careful attention to detail and due process.
· Committed to delivering consistent and high-quality customer service to both internal and external stakeholders.
· Good interpersonal skills and able to effectively liaise with both internal and external communities.
· Confident in communicating well, both in writing and verbally, and exhibits listening and influencing skills.
· Problem solving skills, able to use initiative and actively seeks pragmatic solutions.
· Good planning and organisational skills, able to work to multiple prioritised tasks, targets and deadlines, with careful attention to detail.
· Team player, with an ability to support effective working relationships.
· A self-sufficient individual, who enjoys the challenge of working with multiple stakeholders and complex systems.
Knowledge, experience, and qualifications:
Essential
· Familiarity with grant making and grant management processes.
· Familiarity with financial concepts around invoicing and grant payments.
· Able to communicate effectively with others, both verbally and in writing, especially when explaining process.
· Computer literacy.
· Experience of grants administration.
· Experience in financial reconciliations
· Regular use of database/CRM systems, finance systems and grants management systems.
· Experience using the Microsoft Office suite.
Desirable
· Familiarity with Salesforce or other grant management systems.
· Some familiarity with health/social care/voluntary sector technical language and organisations.
· Understanding of contract and supplier management.
· Experience working within the charity sector.
· Report development and data analysis skills
Benefits
- Contributory Pension
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
Senior Recruitment Consultant (Manager fast-track)
Location
Preston
Length of contract
Full time and permanent
Hours
37.5 hours per week, Monday to Friday
To be worked between 8am and 6pm (inc 30-minute unpaid lunchbreak)
Pay Scale
£34,000 per annum plus on target bonus
Responsible to
Operations Director
Holiday entitlement
Paid holiday entitlement of 28 days, plus 8 bank holidays
Plus a day’s leave on your birthday, plus a wellbeing day’s leave
The Role
The purpose of the role is to win vacancies and place ex-offender candidates into sustainable paid employment with local employers. Working towards a promotion to Manager within 6 months, you will then also provide leadership to the Preston office team, being responsible for the management and Recruitment Consultant responsibilities for 70% of your role.
Purpose
We place people with convictions into paid work, so they can build purposeful lives and see their families thrive
Mission
We do this by providing practical employment support, linking them to companies with good jobs
Vision
A society where people’s past convictions don’t define their employment future
Duties and Tasks
There are four main areas of work, all of which are vital to achieving the key positive outcome for the individuals we support: sustained meaningful employment.
1. New Employer Engagement
Expanding our network of employers to generate a regular flow of job opportunities, allowing us to place our candidates into work.
This will require new business development and excellent ongoing relationship management. You will identify which jobs are most sought after by our typical candidates and which are more specialist or occasional opportunities. Equally, you will gravitate towards employers who demonstrate agility and responsiveness in their hiring processes. Your client contacts are more likely to be business owners, divisional managers and site supervisors than social value or EDI teams.
You will:
- Proactively approach local employers who are advertising paid jobs that could suit current candidates on our books, for example through online searching using keywords for skills and industry sectors, sending over candidate details with the goal of obtaining recruitment instructions and securing interviews.
- Speculatively approach organisations that are not currently recruiting but are likely to have suitable vacancies in the future that match the typical skillsets of our candidates.
- Maintain a follow-up database of active and prospective clients and take ownership of industry sectors or geographical areas, in consultation with colleagues, to avoid duplication and maximise reach.
- Visit employers to explain our services, answer questions around protocols for interviewing or hiring ex-offenders and gain a clear understanding of the workplace environment, travel routes and employer requirements.
- Select and submit candidates who you consider suitable for vacancies, advocating for each individual based on your knowledge of them, their references, and the positive changes and efforts you have witnessed.
- Be prepared to positively challenge employer assumptions where you believe reluctance to consider a candidate is unfounded.
- Disclose the candidate’s offending history and risk profile, emphasising their personal attributes and work strengths.
- Guide employers through the interview and hiring process in close consultation with the candidate.
2. Job Finder Support
Interviewing ex-offenders, offering one-to-one job coaching to help them into work and providing ongoing mentoring during their first 12 months of employment.
Ours is a face-to-face, holistic and wraparound service that culminates in our candidates finding good jobs that last, with a wide array of socially inclusive employers. Our job finder support can begin in custody and continue through the gate into the community, or start within the community. Typically, we work with an individual for between one and three months to establish work readiness and continue supporting them for up to a year after they secure employment. Many people remain in touch and return to us for subsequent jobs over a period of years, and we consider our door to always be open.
You will:
- Conduct one-to-one assessments with job-seeking candidates and, using your professional judgement, either accept them directly into our paid-work search services or refer them to partner organisations for pre-employability support where barriers such as substance misuse or homelessness remain significant.
- Work with candidates over several weeks and months as a job mentor, meeting regularly to support all aspects of their job search.
- Help craft effective CVs and disclosure letters, ensuring candidates understand the facts and disclosure obligations relating to their spent and unspent convictions.
- Check that candidates have the correct Right to Work documentation and arrange replacement birth certificates and National Insurance letters where required.
- Book candidates onto relevant third-party training courses, including CSCS cards, HGV driver training and renewable energy qualifications.
- Encourage candidates’ own job search activity, including teaching them how to use online job boards and supporting them to complete online application forms.
- Submit candidates for opportunities available through our network of inclusive employers and proactively seek additional vacancies on their behalf.
- Organise interviews, ensuring candidates have the means to travel and appropriate interview clothing, providing support where required.
- Follow up after interviews, helping candidates manage expectations, process outcomes and rebuild confidence where applications have been unsuccessful.
- Confirm job starts with both candidate and employer, ensuring candidates have access to any required workwear and support with travel-to-work costs.
- Provide practical support where needed, including food parcels, hygiene packs, pre-loaded SIM cards, clothing and utility top-ups.
In-Work Support
After employment begins, there can often be unforeseen challenges facing newly employed candidates, particularly recent prison leavers. These may be practical, emotional or lifestyle-related. The strongest opportunity to advocate for a candidate and help sustain employment comes from having built trusted relationships with both the individual and their employer.
You will:
- Advise employers on successfully onboarding new employees during their first few weeks and months in work.
- Help employers understand and accommodate any additional support needs, such as housing transitions, medical requirements or probation appointments.
- Be aware of and navigate any negative Google or media reporting about a candidate’s previous offending, including advising on measures to protect privacy and reputation where appropriate.
- Remain in regular contact with candidates during their first 12 months in employment through check-in calls and meetings.
- Record all candidate and employer interactions and outcome reporting on the Itris recruitment CRM database.
3. Management of the Preston Team (Within Six Months)
You will:
- Line manage and develop the Preston office’s Recruitment Consultants, Trainee Recruitment Consultants and Resourcer, leading by example across business development and candidate support activities.
- Run the Preston office efficiently and effectively, ensuring the charity can carry out its work and, alongside the Operations Director, help develop, agree and implement business, operational and annual plans.
- Identify appropriate methods for monitoring office performance and report regularly to the Operations Director on performance against business, operational and annual plans and budget expectations.
- Ensure the office is aware of best practice and consistently works to achieve this within the constraints set by the Trustees and available resources.
- Facilitate regular group clinical supervision sessions for yourself and all team members.
4. External and Internal Relations
You will:
- Maintain and extend a network of referral partners who can direct candidates to us for job finder support, including charities, Jobcentres, probation services and police teams.
- Cultivate these relationships through regular visits, communication and updates.
- Assist in developing the charity’s local public profile and foster positive relationships with government, statutory, voluntary, private sector and other external stakeholders.
- Monitor changes in the external environment that may affect the charity, proactively advising the Operations Director and taking appropriate action where necessary.
This is a non-exhaustive list of tasks and may be amended from time to time in line with the needs of the charity.
Our Interview Process
This vacancy will close on 6th September, with applications being shortlisted on 7th September.
If you are successful at the shortlisting stage, you will be invited to attend the first stage of our interview process on Wednesday 9th September, between 4:30pm and 7pm, at our new offices in Preston.
We want our recruitment process to give you the opportunity to get to know The Recruitment Junction (TRJ) just as much as it allows us to get to know you.
The evening will begin with an introduction to TRJ from our CEO and Senior Leadership Team, giving you the opportunity to hear more about who we are, our values. the work we do and what it is like to be part of our team. You will also have the opportunity to ask questions in an open audience environment, allowing you to find out more about TRJ, our work and our organisation. Refreshments will also be provided.
You will then have a short, informal, face-to-face conversation with one of our hiring managers. This is designed to be a relaxed opportunity for us to learn a little more about you, while also giving you the chance to ask questions and decide whether TRJ is somewhere you would like to continue pursuing a career.
Following the first-stage event, we will invite successful candidates for a formal final interview.
Key dates:
- Applications close: 6th September
- Shortlisting: 7th September
- Stage One – Recruitment Evening: Wednesday 9th September, 4:30-7pm
- Stage Two – Formal Final Interview:TBC within 2 weeks
We hope this approach creates a welcoming and informal first stage, giving you a genuine opportunity to learn more about TRJ, meet members of our team and decide whether we are a fit for each other.
Supporting people with convictions into paid employment, breaking down barriers and creating positive, sustainable futures.



The client requests no contact from agencies or media sales.
Cambridge Muslim College is an independent institution of higher education and a registered charity, rooted in the Islamic tradition and advancing knowledge, scholarship and public understanding.
Through its teaching, research and public programmes, the College is committed to developing a new generation of Muslim leaders who are deeply grounded in their tradition and able to engage confidently with contemporary Britain.
Through a focused portfolio of programmes spanning Islamic Studies, contextual leadership and Classical Arabic, alongside research across theology, philosophy, ethics, education and social institutions, Cambridge Muslim College brings traditional scholarship into dialogue with the modern world. Operating on a deliberately small, high-quality scale, the College has around 100 students, many of whom are supported through scholarships funded by a committed donor community. With income primarily philanthropic, fundraising is central to the College’s ability to invest in its teaching, research and public programmes.
Cambridge Muslim College is now focused on strengthening its long-term fundraising strategy and sustainability. The College has an established and diverse fundraising programme encompassing major donors, regular giving, campaigns and corporate partnerships, with significant opportunities to deepen existing donor relationships and develop new sources of support. This includes growing major giving beyond the annual Ramadan period, further developing the College’s Friends and Patrons programme, and building new corporate and international partnerships.
The Development Manager (Fundraising & Engagement) will play a pivotal role in this next phase, combining hands-on income generation with strategic leadership of fundraising and engagement. Working closely with the Registrar, senior leadership and Trustees, you will shape and deliver a more structured and sustainable approach to philanthropy while leading a small Development team encompassing fundraising operations and communications. This is a broad, relationship-led role with significant scope to strengthen systems, develop new opportunities and build long-term relationships with the donors and communities who support the College.
As Development Manager (Fundraising & Engagement), you will:
- Develop and deliver the College’s fundraising and donor engagement strategy
- Build and manage strong relationships with major donors and prospects
- Identify, cultivate and secure new funding opportunities across a diverse funding base
- Lead fundraising campaigns and develop compelling cases for support
- Develop major donor fundraising, including new business and opportunities to grow support beyond Ramadan
- Strengthen regular giving and donor engagement through the College’s Friends and Patrons programme
- Develop corporate partnerships and explore opportunities to grow international giving
- Strengthen fundraising systems, pipeline management, stewardship and reporting
- Oversee communications and digital engagement, ensuring activity supports fundraising and engagement objectives
- Line manage and support the Development Coordinator and Communications Coordinator
Essential skills and experience:
- Multi-income stream fundraising experience, which must include major donors plus either corporate fundraising or regular giving/membership schemes
- A track record of securing significant five-figure or six-figure gifts from high-net-worth individuals
- Strong relationship-building and networking skills, with credibility engaging donors, partners and senior stakeholders
- Experience developing compelling cases for support and effective stewardship strategies
- Demonstrable experience of engaging with Muslim communities and an understanding of faith-based giving practices, including Zakat and Sadaqah
- The ability to build trusted relationships with donors and stakeholders within Muslim communities
- Strong verbal and written communication skills
- Experience overseeing public-facing communications and digital channels
- The ability to provide effective leadership and direction to a small team
- Willingness and ability to undertake occasional international travel
Desirable:
- Corporate or alumni fundraising experience
- Experience of fundraising campaigns and appeals
Employee benefits include:
- 5% employer pension contribution
- 28 days’ annual leave, in addition to bank holidays, plus 2 additional days for each Eid
- Free home-cooked lunches during term time
Cambridge Muslim College is partnering with Laura Macnamara at QuarterFive for this appointment. Laura will be leading on all screening calls and will provide full support with formal application and interview preparation for suitable candidates.
**A cover letter is not required at this stage.**
Please note that due to the volume of applications we receive, we are unfortunately unable to respond to every applicant individually. If you are selected for the next stage of the recruitment process, Laura will be in touch by email to arrange an initial call.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The arts for mental health – peer support delivered creatively
Sound Minds is a user-led charity transforming lives through music, film and art. We are a thriving community bound together by creativity and a shared belief in mutual learning and peer support.
Main purposes of the job:
Sound Minds is recruiting a Head of Operations to join our team in Wandsworth.
The Head of Operations is a member of the senior leadership team at Sound Minds and leads the management and day-to-day operations of a vibrant community premises.
Sound Minds is in a period of review and consolidation, following growth of its programmes and having secured Arts Council England National Portfolio Organisation status. The Head of Operations will further develop and implement robust systems to support this growth and the charity’s future aims.
The role leads on all operational, health and safety, premises, IT, systems, human resources, evaluation, and reporting activity. The Head of Operations manages the delivery of Sound Minds’ Peer Support service and will act as Deputy Designated Safeguarding Lead. They deputise for the CEO as required.
They will assist the CEO on maintaining key relationships with external stakeholders and external communications.
Sound Minds is a creative place, and the Head of Operations will need a passion for organisation and administration.
Salary: £42,833 per annum(pro rata) & 3% contribution to pension
Hours: 28 hours per week
This fixed term contract ends on 16th June 2030 and is renewable depending on funding.
Strong IT skills are essential for this role. You will be required to have a DBS (criminal records check) and satisfactory written references before starting.
The full job description and application pack are available from Sound Minds’ website.
Closing date: 10:00am, Monday 7th September 2026
First interviews: Friday 18th September 2026
The client requests no contact from agencies or media sales.
St Barnabas with Christ's Chapel is a large, thriving, inclusive parish at the heart of Dulwich Village. This is an exciting opportunity for you to join our team in a central role that is key to the continued flourishing of our busy parish. This is a reconfigured and expanded role where you would have the opportunity to make a real difference to how we work together and implement our vision and mission priorities. In return we would offer you warm, collegiate, and engaged colleagues, both staff and volunteers.
This role is ideal for you if you a hands-on, collaborative, relational, and mission driven Christian professional who can balance operational excellence with a heart for people and community. As Operations Manager you will oversee the parish’s resources: people, buildings, IT, and finances, developing systems and structures that are effective, flexible, and culturally responsive.
PURPOSE:
● To work collaboratively with the Vicar, Wardens, PCC (church council), staff and congregation, supporting St Barnabas with Christ’s Chapel as we live out our vision and implement our Mission Action Plan (MAP).
● To help nurture a staff and volunteer culture rooted in mutual respect, honest communication and shared responsibility, supporting healthy rhythms of work and life.
● To be responsible for the management of the parish’s resources of people, buildings, IT, and finances. Developing effective, efficient, and flexible administrative processes, and robust and appropriate structures for leadership, management, and governance (including statutory compliance).
As a leadership role within a Church of England parish, there is an occupational requirement for the post-holder to be a Christian and enthusiastic about the vision and values of St Barnabas with Christ’s Chapel.
Full details of the role, benefits and the person specification for this exciting role can be found in the attached job pack.
We look forward to hearing from you.
Hello, we will assess your application against the criteria in our person specification, which is found in the attached job pack. Please tell us in your covering letter how you meet the requirements under each of the six headings. The more criteria you can show us that you meet, the stronger your application. But do not be put off from applying because you do not think you meet all of them.
The client requests no contact from agencies or media sales.
About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. We're looking for a Face-to-Face Fundraising Operations Manager to join our large, award-winning in-house Face-to-Face Fundraising team, which supports the RNLI by recruiting and retaining long-term supporters through high-quality face-to-face fundraising activity across the UK and Ireland, generating vital income that helps save lives at sea.
Some of the benefits:
- Flexible working
- 26 days' annual leave plus Bank Holidays
- Competitive pension scheme
- Life assurance
- Health Cash Plan option
Your role
As a Face-to-Face Fundraising Operations Manager, you will focus on the following areas:
- Leading the development and continuous improvement of operational systems, processes and frameworks that support a nationwide face-to-face fundraising programme.
- Managing operational reporting, performance dashboards and management information to provide actionable insight for planning, forecasting and decision-making.
- Driving operational governance, compliance, safety and risk management across the Face-to-Face Fundraising function.
- Building strong relationships with internal and external stakeholders to deliver projects, pilots and continuous improvement initiatives.
- Supporting the operational delivery of donor recruitment, workforce planning, people processes and programme logistics to maximise fundraising performance and supporter experience.
Home Based, however the successful candidate will be expected to maintain a regular presence at the RNLI Support Centre in Poole, with visits required at least once per month.
About you
You'll be someone who enjoys building routines, reports, processes and structures that help people perform at their best. You'll be highly organised, comfortable managing multiple priorities across a complex operational environment and able to balance strategic thinking with practical delivery. You'll enjoy collaborating with colleagues across a wide range of teams and using data and insight to drive continuous improvement.
To be considered as our Face-to-Face Fundraising Operations Manager, you will need:
- Significant experience in face-to-face fundraising, fundraising operations, or a comparable multi-site operational environment.
- Experience developing and implementing operational systems, frameworks and governance processes.
- Strong reporting and analytical skills, with experience creating performance dashboards and management information.
- Experience managing compliance, risk and operational governance within a complex environment.
- Excellent stakeholder management skills, with the ability to influence, collaborate and drive cross-functional solutions.
Other organisations may call this role:
Operations Manager, Fundraising Operations Manager, Programme Operations Manager, Operational Excellence Manager, Business Operations Manager, Performance and Operations Manager, or Regional Operations Manager.
So, as a Face-to-Face Fundraising Operations Manager, you will have strong organisational skills, excellent attention to detail, a continuous improvement mindset and a passion for helping teams succeed.
If you'd like to see how your expertise can support the RNLI's aim of reducing drowning and saving lives at sea, this could be the role for you. Please visit our jobs page and apply today!
Closing date: 30 August 2026.
Interview date: w/c 7 September 2026 (on Teams).
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen to join our established and vital organisation as a Safe Accommodation Manager, overseeing a dynamic and dedicated team providing exceptional support services to survivors of domestic abuse within refuge and dispersed accommodation.
The right candidate will love a challange and be able to hit the ground running. You will thrive in an everchanging environement, working with clients and employees from all walks of life. This is an exciting role, making a real difference to the lives of individuals and their children, as they navigate their stay in refuge or dispersed refuge accommodation. It involves supporting a team of workers, to ensure the highest level of support is delivered to our clients at an important time in their lives. The role includes safeguarding our clients and team, ensuring procedures are followed and maintaining health and safety across the sites.
In return, we offer a supportive and friendly working environement, with regular management catch ups and team members to call on when needed. We offer an enhanced annual leave package, which increases with long service, and the addition of your brithday off. Enhanced sick pay is also offered to support you when you need ir. The wellbeing of our team members is important to us. We have an employee assistant programme offering free, 24/7 counselling and support, clinical supervision and an annual employee wellbeing day. You will also have access to a comprehensive training package.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Special Events Manager (Maternity Cover)
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Special Events Manager, to join our Income Generation and Development team.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Are you able to create strong relationships with donors, sponsors, volunteers and team memeber?
- Can you think outside the box and develop unique event concepts and fundraising ideas?
- Do you have 3-5 years experience in event planning, fundraising or a related field?
Have you answered Yes to these questions?
Does this sound like the opportunity to really take the next step in your career?
Excited to learn more about this position? Then please take a read through our recruitment pack below.
If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
Closing Date: 11th September 2026
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Head of Operations
Responsible to: CEO
Hours: 35 hours per week
Salary: £45,000 - £48,000 FT (depending on experience and qualifications)
Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP and Tottenham Hale, N17 9FU) + other locations if required
Contract: Permanent (subject to continuation of funding)
Please Note: Enhanced DBS check will be required
JOB OVERVIEW
Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you want to use your operational management experience to have a tangible impact in the community? This is an exciting opportunity for an experienced team leader looking to take on a meaningful new career challenge to join the Brent Irish Advisory Service (BIAS) as Head of Operations.
The Head of Operations oversees all of BIAS’s projects, managing a small, high-performing team of project coordinators and frontline advice and community-support staff to ensure that we provide the highest-quality service to our clients. You will need to have demonstrable team-management experience, strong people and communication skills, and a willingness to take a hands-on approach to project delivery, along with excellent organisational and strategic abilities to ensure that projects are delivered sustainably, effectively and efficiently.
In 2025, BIAS expanded its successful Brent-based advice service and active ageing clubs into Haringey borough. The Head of Operations will take the lead on further building and developing the new services in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal service-user base.
This is a key role within the BIAS senior leadership team, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.
KEY WORK AREAS AND MAIN DUTIES
Staff management
- Manage a team of five project coordinators and five front-line staff to ensure effective delivery and monitoring of BIAS’s core welfare and housing advice, active ageing, volunteering and befriending projects, which support over 900 people per year.
- Manage HR procedures, including employment contracts, probation assessment, leave administration, staff supervision, performance management and exit procedures.
- Conduct recruitment procedures where needed, and supervise the onboarding process for new joiners.
- Oversee training and development needs and budgets.
- Ensure good teamwork and lines of communication between staff, including by chairing regular staff meetings.
- Create a positive working environment in which equity and diversity are promoted and staff can do their best.
Project management
- Project-manage the further development of new advice and active ageing services in Haringey borough.
- Take the lead on promotion and marketing of BIAS’s services, including by representing the charity to partner organisations and at external events.
- Contribute to the organisation and running of regular community and fundraising events.
- Deputise for the Advice Services Manager where needed, supporting the welfare and housing advisers with complex casework, forward planning and client management.
- Support the Active Ageing Coordinators and volunteer teams wherever needed with the day-to-day running of the active ageing clubs.
Quality and service delivery
- Oversee quality-assurance procedures in line with the Advice Quality Standard (AQS), and spearhead biannual renewal of BIAS’s AQS accreditation.
- Oversee running of BIAS’s volunteer project in line with the Investing in Volunteers quality accreditation standards.
- Serve as internal data protection officer, monitoring GDPR compliance, managing risk and responding to any potential data breaches.
- Serve as BIAS safeguarding lead, ensuring that safeguarding policies and training are kept up to date, and that all safeguarding concerns are appropriately addressed.
- Work with the Fundraising and Communications Manager to administer the BIAS website and implement BIAS’s social media strategy.
- Administer BIAS’s IT and client management systems (Microsoft 365, SharePoint, BrightHR, Lamplight CRM), coordinating training, updates and troubleshooting.
Operational leadership
- Advise the CEO on all staffing and service-delivery issues.
- Monitor and report on service delivery, including through monthly advice and volunteer-project reports, quarterly Board reports and regular funder reports.
- Carry out regular reviews of BIAS’s annual business plan, risk register, five-year strategy and internal policies and procedures, providing recommendations to the CEO and Board of Trustees on strategic direction.
- Research and secure funding from grant-making organisations, ensuring BIAS’s future financial sustainability.
- Work closely with the Finance Manager and CEO on budgeting, grant monitoring, cashflow and financial authorisation.
These are the basic duties required of the Head of Operations. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.
Candidates must be eligible to work in the UK. This role will be based in our advice offices and club venues in Willesden and Haringey but there may be some options for flexible working (e.g. one day per week from home). Occasional evening or weekend work may be required.
ABOUT BIAS
BIAS is a local charity which has supported England’s largest Irish community in Brent for almost fifty years. We deliver our support through our welfare and housing advice service, our active ageing clubs, our volunteer project and our befriending scheme. We raise over £2 million in extra income for the most vulnerable and disadvantaged every year and have over 7000 attendances at our club services. BIAS has recently expanded into Haringey borough and has exciting plans to further develop its project scope and geographical reach, supported by sustainable and diversified grant funding, including from Ireland’s Emigrant Support Programme.
HOW TO APPLY
To apply, please submit a CV and cover letter. The deadline for applications is 29th August 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.
The client requests no contact from agencies or media sales.