Senior Development Manager – Individuals

The Royal Academy of Dramatic Art (RADA)

London, UK

Salary range of £35,000 - £42,000 pa, plus benefits

Since our establishment in 1904, RADA has been a world-leading training centre in acting and theatre production disciplines, and inspired students of all ages to fully experience the transformative possibilities of stage and screen.  As award-winners and leaders in their fields; actors, directors, writers, producers, lighting, sound and costume designers, prop makers, scenic artists, stage managers, production managers, our diverse student and alumni body make a significant contribution to the creative industries globally.  

Our Development Department exists to ensure that the most talented students can access our pioneering and practice-led training in the dramatic arts, regardless of their personal or financial circumstances.  Our team secures philanthropic and in-kind support to provide vital funding for scholarships, bursaries and our widening participation programme.  Like many organisations, we have been significantly impacted by Covid-19 in 2020 and last year, we launched Stage Critical, a four-year campaign to raise £3.2m to strengthen and future-proof our work.  We are therefore seeking a new Senior Development Manager – Individuals to join us.  

Reporting to the Head of Development, the Senior Development Manager - Individuals will play a critical role in building relationships with individual supporters, and review and enhance our regular giving schemes to develop attractive pathways towards our major gifts programme.  Supported by a Development Manager, you will have experience of securing donations from individuals and/or members, and delivering excellent stewardship that engages and retains supporters.  Your ability to build relationships and engage supporters, and your demonstrably excellent interpersonal skills will underpin your success in this role.

In return, you will have ample opportunity for progression, exposure to campaign fundraising and direct appeals, as well as strategic philanthropy.  At an exciting time for RADA, under a new principal Niamh Dowling and new Chair Marcus Ryder, to deliver a vision for the future of a world leading academy in dramatic arts training, this is a great opportunity for an ambitious individual to take a step-up.

Please contact our recruitment partners, Richmond Associates, on +44 (0)20 3617 9240 or visit their website to download further details.

CLOSING DATE FOR APPLICATIONS IS 09:00 ON FRIDAY, 27 MAY 2022

Philharmonia Orchestra is seeking to appoint a Senior Digital Marketing Manager to work with the Marketing team to promote all aspects of the offer, someone who is passionate about digital and social media and is excited to be an innovative leader in the sector.

Key information

• Salary: £30,000 - £35,000, depending on experience
• Contract: Full time
• Hours: 9.30 – 17.30, Monday – Friday (35 hours per week) plus evening and weekend work as required
• Annual leave: 25 days per annum, including public and bank holidays
• Pension: the Company will contribute 6% of salary to a qualifying pension scheme

The newly created role will be focused on developing and implementing a new social and content strategy, with strands of activity that focus on growing and engaging audiences, raising the profile of the Orchestra and maximising income. The successful candidate will be responsible for the management and optimisation of all digital channels, as well as the online experience and customer journey. The candidate will work with the Director of Marketing and Comms to embed digital into the heart of the organisation.

The Philharmonia Orchestra is committed to ensuring equitable opportunities and a welcoming environment for all. We strive for a representative workforce and encourage applications from under-represented groups in the UK arts workforce, particularly those from Black, Asian and Ethnic Minority backgrounds, from lower socio-economic statuses, d/Deaf and Disabled applicants, and those from the LGBTQIA+ community. If you require any Reasonable Adjustments to apply for this position or attend an interview, please meniton this in your application.

ActionSpace, London’s leading development agency for learning disabled artists, is looking for an exceptional and highly motivated Operations Manager to join our senior team and help us grow. You will be responsible for the day to day running of our small but ambitious organisation, supporting our dedicated team in delivering our programmes as efficiently and effectively as possible. Working with our Co-Directors and senior colleagues, you will also oversee the successful delivery of ActionSpace’s 5 year development strategy and business plan.

We are looking for someone with proven financial and management skills with experience of working at a senior level and who is committed to creating an accessible and inclusive working environment that reflects our vision and values.

About the Role

The Learning & Engagement Research & Development Manager will play a crucial role in the Learning & Engagement Department, providing high quality primary and secondary research for the whole organisation to develop and improve its work.

This will involve testing and piloting new approaches to engage with new audiences and participants.

This role will involve on-site project delivery and representing the Orchestra with external partners and project participants, working across the Orchestra’s UK residencies of London, Bedford, Leicester, Canterbury, Basingstoke, and elsewhere as required.

Key Responsibilities

The Learning & Engagement Research and Development Manager will lead on:

• Conducting literature reviews and secondary research into orchestral and arts sector practice
• Creating briefings and evaluations of best practice in the sector following project delivery
• Creating project briefs and theories of change to test new and innovative approaches to our work
• Leading the delivery and evaluation of small-scale projects
• Proactively supporting initiatives to enhance audience development and other whole organisational projects to further the reach of our work (for example, co-created with our Artist in Residence programme)
• Expand and develop the organisational wide Audience Development Strategy in close collaboration with the Directors of Marketing and L&E
• Leading relationships with Higher Education organisations to support sector wide research as appropriate, and holds relationships with community boards and music stakeholders
• Undertake other such duties as may reasonably be required by the orchestra.

Person Specification

Experience and Knowledge

The post-holder will have:

• Experience of delivering arts, music, or education projects and programmes
• Excellent and proven analytical research skills.
• Experience in data collection and entry, and skill in data insights and analysis
• Proven ability to create reports, evaluations, and recommendations for improving practice.
• Experience in delivering presentations to senior stakeholders
• Experience of working and communicating with a range of stakeholders, including musicians, partner organisations, animateurs, and participants
• Experience working with audience development frameworks, including qualitative and quantitative data methodologies, and identifying and engaging with diverse communities with high barriers to engagement.
• Proficiency with standard office software and computer systems.

Skills and Personal Qualities

• Excellent administrative skills.
• Excellent verbal and written skills, especially to write evaluative reports in a clear and accessible way.
• Excellent interpersonal skills.
• Ability to work successfully as part of a team as well as the ability to work independently when the rest of the team is busy on projects.
• Ability to prioritise a mixed workload and to work to tight deadlines.
• Willingness to have hands-on attitude during projects.
• A flexible approach, and willingness to work unsocial hours (evenings and weekends) when required.
• Willingness to undertake a DBS check to take-on the role.

Benefits and culture

At the Philharmonia, we have a range of benefits that support the wellbeing of our staff, including:

• 25 days of annual leave per annum
• Access to a 6% contributory pension scheme
• Complimentary tickets for the Philharmonia’s own-promoted concerts
• Discounts on food and drink at the Southbank Centre
• Discounted access to various galleries and museums across London through the Southbank Centre’s reciprocal scheme
• Season ticket loans for annual travel passes
• Access to our employee confidential support helpline

About the Philharmonia

It is an exciting time in the Philharmonia history, as Santtu-Matias Rouvali joins the Orchestra as Principal Conductor. He is just the sixth person to hold that title since the Orchestra was founded in 1945. On his appointment, he said: “This is the start of a great adventure. The players of the Philharmonia can do anything: they are enormously talented and show an incredible hunger to create great performances… we will do great things together.”

Based in London at the Southbank Centre’s Royal Festival Hall, the Philharmonia creates thrilling performances for a global audience. Through its network of residencies, the Orchestra has a national footprint, serving communities across England both in performance and through its extensive outreach and engagement programme.

Founded chiefly as a recording orchestra in 1945, the Philharmonia continues to work in the studio - recording movie scores and game soundtracks, and a huge range of classical and commercial projects. With a truly international presence, the Philharmonia uses the latest digital technology to connect with audiences beyond the concert hall and are sector leaders in the production of immersive experiences and online media.

The Philharmonia Orchestra is committed to ensuring equitable opportunities and a welcoming environment for all those that engage in our work. We strive for a more representative workforce and encourage applications from under-represented groups in the UK arts workforce, particularly those from Black, Asian and Ethnic Minority backgrounds, from lower socio-economic statuses, d/Deaf and Disabled applicants, and those from the LGBTQIA+ community.

We are looking for a self-motivated Operations and Projects Manager to look after the administrative operations of our vibrant touring dance company.

Based at DanceEast in Ipswich (although flexible working can be offered), the Operations and Projects Manager will work closely with all members of the team, oversee business operations, undertake administrative duties, manage tours, and support the Education department in some of their project work. 

This is a great opportunity to join a growing, highly respected organisation. The role would suit individuals with experience of working within the arts sector, who are able to work independently and as a supportive team member.

Tramshed Arts Ltd is a Charity in our 50th year. We use the arts to bring people together to build resilience, cohesion and understanding. We challenge inequity, prejudice and barriers. We inspire and equip people to engage better with self, society and arts.

Since November 2019 the iconic Woolwich Tramshed building has been under-going a refurbishment programme. We will re-open in Autumn 2022 as an Arts Centre and Community Hub. We will be co-located with the new Greenwich Leisure Trust Centre in General Gordon Square. We are currently operating from a pop-up venue in the heart of Woolwich, delivering festivals, comedy, music, performance and youth theatre throughout the year. 

In this transformative and exciting year Tramshed are recruiting an Operations Manager:

1.JOB PURPOSE

The Operations Manager will be detailed and process-driven, responsible for smooth and efficient administration of the charity. They will work with the Senior Management Team to develop and support

• Operational Policy and Procedure
• Financial Management
• Monitoring and Evaluation
• Staffing and Volunteers
• Premises Management

within Tramshed’s objectives, vision and mission. 

All details of key areas of responsibility are listed in our full job description.

2.RECRUITMENT PROCESS

Please apply by sending your CV and covering letter/recorded statement to demonstrate your interest in the post and how you meet the role criteria. Closing date is 10am 30 May with interviews on 6/7 June 2022.

We are an inclusive employer and welcome applications from people from all backgrounds and with all different kinds of lived experience. We are seeking a team that reflects and benefits from the diversity of our local area. We

• are happy to receive recorded rather than written applications 
• will meet access needs at interview and make any reasonable adjustments required for the workplace
• consider transferrable skills and examples of work experience in similar roles as an employee, through placements or as a volunteer

Please talk to us at interview stage about flexibility requirements, and we will explore what’s possible for the role.

If you have some of the attributes and experience we list in this Job Description and ambition to develop your skills please do apply for this role. We will offer training and mentorship for the candidate with the best fit.

3.STAFF STRUCTURE

Position Title: Operations Manager 

Reporting to: Executive Director 

Responsible for: Front of House Team (Staff and Volunteers), Cleaners, Security

PERSON SPECIFICATION

Essential

• Attention to detail and thorough
• Well-organised and process-led
• Confident prioritising and working across multiple programmes
• Experience of Microsoft Office 365 including using Excel
• Experience of Xero or similar cloud-based accounting software
• Experience in a bookkeeping function
• Demonstrates initiative
• Positive and flexible approach to team working
• Welcoming and considerate

Desirable

• Innovating systems and ways of working
• Experience of project management tools (Asana)
• Experience of Arts/Venue Administration

Role Summary

To oversee the financial and operational planning and running of Wave Café’s daytime café (open three days/week), to provide a robust, reliable and sustainable café in and around which Wave Café can organise a comprehensive programme of attractive, inclusive events and activities. 

Key Tasks and Responsibilities

Commercial planning and promotion

• Determining the daily café proposition, menus, and product focus and pricing to attract target customers and deliver budgeted revenue and profit
• Setting and managing annual budgets for the café operation
• Driving relationship building and promotion in selected local communities to generate customers
• Managing relationships with suppliers and networks to optimise the cost efficiency of our supply chain and operation
• Providing content/messages and stories for promotion on website and social media
• Establishing formal written policies and procedures for all aspects of the café operation, including regulatory compliance, health, hygiene, safety, use of volunteers

Staff management

• Ensuring full complement of staff and volunteers as required to support all café operations
• Overseeing recruitment and appointment to all operational roles, including key volunteers
• Specifying training and development requirements
• Line management of events coordinator and administrator

Operational management

• Ensuring smooth operation of daytime café on all trading days, covering kitchen, service counter, and floor;  this to include staffing and volunteering (including contingency cover for absences), food and drink supply, equipment and premises
• Ensuring full compliance with all regulatory and other policies, especially associated with preparing and serving food, and working alongside vulnerable people
• Monitoring commercial performance of the café and making appropriate changes
• Ensuring that the opening /setting up and closing down is well executed every trading day
• Managing the day-to-day relationship with the venue owners (Muswell Hill URC)

Customer experience

• Ensuring that all aspects of the café are delivered in a way which is fully inclusive and accessible to people of all abilities
• Ensuring that the café is clean, attractive, and a positive place to be
• Ensuring that a responsive, efficient counter service is maintained with attractive presentation
• Ensuring clear communication and signage of all products and prices 
• Ensuring a warm welcome and fun ambience throughout the café
• Facilitating inclusive activities and events happening in the café, such as arts workshops 
• Ensuring Wave Café’s objectives, offerings and ethos are clear to all
• Ensuring we know as much as possible about who comes and how to keep in touch with them

Supporting other events

• Making the cafe (including staff and equipment) available to support the running of other events, eg. regular evening events, ad hoc events at the café premises or elsewhere

Governance

• Attending and presenting reports to regular trustees meetings and management meetings
• Reporting incidents, risks and issues promptly to the trustees, along with proposed responses

NB. Exclusions

It is anticipated that other staff and volunteers will be responsible for certain specific activities, which are therefore excluded from the role - although the café manager will most likely have a supervisory role and may be required to cover these activities should others be unavailable,

• Web site management
• Social media execution
• Volunteer coordination
• Engagement of artists
• Planning of inclusive activities
• Planning of evening programmes
• Grant applications and fund-raising

Personal Attributes

• A passion for the cause of inclusivity
• Capability and capacity to maintain numerous parallel initiatives
• An interest in working with people of all ages, backgrounds and abilities
• Flexible, creative and able to ‘get stuck in’ at every level of the organisation
• A creative and entrepreneurial mindset, able to make things happen
• Organised and reliable, self-motivated and able to work independently
• Tenacity, determination and willingness to challenge
• Ability to improvise and adjust to changes at the last minute
• Thoughtful and sensitive when managing relationships with a variety of people

The London Irish Centre has developed a new volunteering strategy, building on a proud history of volunteering in the London Irish community. We have 130 volunteers providing support in roles as varied as advice & information, befriending, event support for the culture programme, the library, office admin, specialist expertise, marketing & communications, and our Community Development activities including the café. The key purpose of this very important role is to make the London Irish Centre a leader in the investment of volunteers.

The postholder will be responsible for embedding volunteering across the organisation and for promoting volunteering and raising awareness of the value of volunteers both internally and externally. Working closely with the entire team, the role will support and develop volunteer involvement and contribution in new ways, making best use of people’s motivations and skills in line with the London Irish Centre’s strategic objectives.

ABOUT THE LIC

The London Irish Centre is the Irish Heart of London. Our Mission is to empower and enrich lives through Irish community and culture.

For over sixty years, we’ve been proud to provide vital frontline welfare services to multi-generational Irish diaspora in London.

The London Irish Centre is a London Living Wage and Equal Opportunities employer.

We actively encourage applications from diverse backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We encourage Black, Asian, minority ethnic and disabled applicants, valuing the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and all opportunities provided by the LIC. Whilst our offices have some barriers to access, we are taking steps to resolve these, and in the meantime continue to encourage interest from applicants who require reasonable adjustments within the workplace.

ETT is seeking a creative, dynamic, and organised Marketing and Communications Manager to create, plan and execute ETT’s marketing strategy. The appointed Marketing and Communications Manager will be a key member of staff within our small permanent team and will play a leading role in shaping ETT's brand, supporting audience development across all public activity including our national and international touring operations and being the creative lead in the day-to-day marketing needs of the company.
This new role at ETT will allow the Marketing and Communications Manager the opportunity to craft marketing policy and infrastructure that best supports the artistic vision and the financial and operational aims of the organisation.

For further inforamtion and to apply please see our wesbite. 

Location: Greenwich, SE10 9NF

The Development Co-ordinator makes an important contribution to fundraising by providing administrative support to the Development Team and assisting with data administration to help the team better understand donors, prospects, and patrons. This role also involves some financial oversight and general office administration which requires great attention to detail and the ability to plan tasks in a methodical manner.

This role is perfect for someone who really wants to understand the full range of fundraising activities as well as getting involved with staff across the Museum at all levels.

The post holder will work 36 hours per week, core hours Monday to Friday 9.00am to 5.00pm with an additional hour to be worked in agreement with line management. This post will adopt a hybrid working model, based in the office and onsite, with some home working by agreement with line management. Some weekend and evening working might be required to assist in the co-ordination of events and programmes.

This opportunity is only available to current members of staff at RMG, applications are welcomed from those still in their probationary period.
 

Closing date: Wednesday 25 May 2022. 

Interview date: to be confirmed. 

Diversity and inclusion is integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirt of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. This is why we welcome applications from everyone. We also actively work with disability confident scheme and ask that you let us know if there are any adjustments you need during the interview process.

Reporting to the Head of HR, this diverse generalist position will manage the day-to-day HR operations of the business, including leading on recruitment, payroll, benefits, and other processes and procedures, supported by the HR Administrator.

You will also play a key role in leading projects that will attract and retain talent, enhance staff wellbeing, increase diversity and act as a business partner to the Trust by providing high quality and efficient HR advice and support.  You’ll work with the Head of HR to provide constructive solutions and advice that inspires and drives the ambitions of the Trust.

The ideal candidate will have broad HR experience and knowledge of UK employment law, with a successful track record of actioning Equity, Diversity and Inclusion. You will also have the ability to think innovatively to guide and advise, to ensure the Trust is understanding of different cultures, working practices and challenges.

Key responsibilities

Recruitment

• Manage and plan the recruitment and selection process, assisting and advising line managers in compiling job descriptions and interview questions
• Assist with shortlisting and attend recruitment interviews as a panel member as required, contributing towards the selection of successful candidates
• Regularly review recruitment practices and process to ensure best practice is maintained

Payroll, Reward and Benefits

• Payroll and pension processing
• Accountable for delivery of all Trust benefit schemes
• Management of the annual pay review process and responsibility for salary benchmarking

Employee Relations

• Provide guidance and advice to managers to support and improve the employee experience
• Manage onboarding of new staff ensuring a meaningful induction process is in place
• Manage the offboarding process including exit interviews, analysing feedback and discussing necessary action with the Head of HR
• Lead on the implementation of Performance Management initiatives including system support, design, content analysis and follow up
• Assist in monitoring and reviewing employee performance, to inform people development and succession 
• Assist in design and implementation of meaningful employee engagement surveys, analysing feedback to make recommendations and follow up with actions to improve the employee experience
• Provide expert advice and guidance to staff on all HR matters
• Provide specialist, robust and timely support on all employee relations matters 

Diversity and Inclusion

• Provide Equity, Diversity & Inclusion (EDI) expertise and best practise insights 
• Support the implementation of EDI policies and procedures 
• Champion our EDI work and progress, translating action into results 
• Monitor and evaluate the effectiveness of our EDI initiatives 

Safeguarding and Wellbeing

• Work alongside the Head of HR to support initiatives and a mental health plan for the Trust
• Train and participate as a Mental Health Champion, providing support for employees as required
• Train as a Designated Safeguarding Officer, acting as Deputy Lead Designated Safeguarding Officer for the Trust and HR lead on safeguarding

Other

• Line management of HR Administrator
• Generate reports as required
• Any other reasonable duties in line with the role, to support the Head of HR

Person Specification

We are looking for someone who has:

• Experience leading on Equity, Diversity and Inclusion and embedding EDI action
• Experience of leading the end-to-end recruitment process
• Experience of managing employee relations
• Strong knowledge of employment legislation and good practice, with ability to deliver expert advice on a range of HR issues
• Experience and good working knowledge of payroll and pension processes
• Proven ability to understand business issues and identify HR interventions to improve the business performance
• Part or fully CIPD qualified (desirable)

HR & Inclusion Manager

• Do you have the skills and experience to oversee the HR function in a busy creative environment?
• Are you a people person who can remain calm in challenging situations?

If you would enjoy a fast-paced environment where every day is different, you could be our HR Manger, overseeing the HR function for 65 permanent employees and 50 casual staff. You will work with senior management and Trustees to develop and implement policies and procedures in line with statutory regulations and best practice.

You will need a good understanding of and enthusiasm for promoting diversity in the workplace, strong experience in HR practice and employment law, and an appropriate level of knowledge of company and charity law. An enthusiasm for the visual arts is also desirable!

Conditions of work

• Permanent contract: full time
• Starting salary: circa £35,000 to £40,000 per annum depending on experience
• Hours of work: 9.30 am – 5.45 pm, Monday to Friday. Work outside of these hours will occasionally be necessary as required and will be compensated for with corresponding time in lieu.
• Period of notice: 3 months

For further information, please download the Job Description. 

To apply

Please complete the application form and equality & diversity monitoring forms and return to the recruitment email by midnight on Sunday 22nd May 2022. Interviews will be held on 27th May  2022.

We request no contact from agencies or media sales.

The Whitechapel Gallery strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly encourage applications from Black, Asian, ethnic minority, LGBTQIA+ and/or disabled applicants as these groups are currently underrepresented in the Arts sector.

Charity number: 312162 Company number: 4093862

This is an exciting opportunity to join the Academic department of a young and innovative art school passionate about championing art for all. We offer courses that are designed and delivered by expert, practising artists.

JOB TITLE: Academic Administrator

ACCOUNTABLE TO: Academic Programme Manager

JOB TYPE: Full time, Monday - Friday 9am - 5pm, with 30 min break

SALARY: £22,000 per annum

HOLIDAY: 20 days per year, plus bank holidays

CONTRACT TYPE: Permanent

LOCATION: Art Academy London, 165a Borough High Street, London SE1 1HR

DEADLINE: Sunday 5th June, 2022 Midnight (GMT)

INTERVIEWS: Week beginning 13th June 2022

START DATE: Immediate

MAIN PURPOSE OF POSITION

The Academic Administrator will help to administer and facilitate the smooth running of all Academic programmes at Art Academy London. They will provide receptionist cover and support where needed. In order to fulfil their duties, they will need an understanding of the art world and some knowledge of the wide variety of processes and techniques employed in the creation of works of art and keep up to date with information about the Academy’s courses and other activities. They may be asked to assist with other course administrative duties as required by other members of staff.

PRINCIPAL FUNCTIONS AND RESPONSIBILITIES

Course Administration

• Administer data collection relating to course bookings and student records, including the compiling of statistical data relating to Academic students 

• Shared responsibility for overseeing the efficient and effective functioning of academic records and workflows within the Academy’s CRM (database) system; escalating issues with developers and the CRM working group as appropriate; ensuring that all student, tutor and model data held within the CRM is accurate, up to date and complies with the Academy’s GDPR and data retention schedules; sitting on and representing the academic department’s interests at the Academy’s CRM working group

• Shared responsibility for administering and updating all class registers

• Acting as a point of contact for Academy tutors

• Assisting with academic course administration, including course documents and updating course information on the Academy’s Moodle site, when required

• Provide support and cover, as required, to assist in the recruitment, booking and payment of models for all the relevant Academy academic courses

• Assisting with Academy events, such as Open Days, Induction Week and the Graduate Show, including assisting with their administration, welcoming students, assisting with signposting and helping with refreshments

• Shared responsibility for preparing and circulating documentation and minute-taking at academic meetings, as required 
   

Front of House

• Work with the Academy receptionist and administrators to ensure the front of house/reception is effectively operated during nominated hours, providing cover where needed
   

Office Management

• Specific responsibility for personal email account and shared responsibility for the academic email inbox  

• Providing office/administrative support to other staff members as necessary

• Responsible for passing on relevant information to staff and tutors

• Help to maintain and manage the office space 

Other

• Work cooperatively with other Academy staff members at all times, as well as undertaking any training and/or CPD required to ensure the effective delivery of all responsibilities outlined in the job description

• Undertake any other duties as may be required to ensure the quality of the student experience and the smooth-running of the Academy’s academic programmes and office; as such the post holder will be expected to carry out any other duties that may reasonably be required in line with their main duties 

Please note that the successful candidate will be required to undergo an enhanced DBS check. 

PERSON SPECIFICATION:

Essential Knowledge & Experience

1. Experience of handling phone enquiries

2. Experience of administrative systems

3. Work experience in and/or knowledge about the art world and/or educational institution

4. Experience of IT systems including familiarity with excel, word and database systems

5. Experience of working with members of the public

Essential Skills

1. You will be highly organised in the management of your work.

2. You will be good at managing your time.

3. You will be able to administer the systems and processes that support the Academy’s course delivery.

4. You will be a good problem solver, able to resolve problems you encounter in your own work and help resolve problems encountered by students and the public.

5. You will be adaptable and flexible, able to respond positively to the changing demands of a dynamic organisation with a small staff body.

6. You will be a good team player, able to work supportively and responsively with other members of staff, tutors, managers and students.

7. You will be numerate and have good written English.

8. You will be confident, outgoing and approachable, whilst understanding when you need to be sensitive and discreet in dealing with students.

9. You will have a helpful and positive attitude in dealing with members of the public, staff and students and be patient when dealing with enquiries and questions.

10. You will, on occasion, be willing to work flexible hours as needed to cover evening or weekend events at the Academy.

11. You will have an understanding of art and some knowledge of the wide variety of processes and techniques employed in the creation of works of art.
     

Desirable Knowledge & Experience

1. Familiarity with Mac OS, G Suite and Moodle. 

PARTNERSHIPS SENIOR RELATIONS EXECUTIVE