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27

Assessment worker jobs in birmingham, west midlands

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Doorway, Nuneaton (On-site)
£48,710 - £55,623 per year
We are seeking a strategic and visionary CEO to take us forward on the next stage of our journey.
Posted today
Coventry Diocese, Coventry (On-site)
£28,875.7 per year
We are looking for a credit controller who is great at communication with others, good at following up & has a systematic approach to tasks
Posted 2 days ago
Closing in 4 days
Coventry Diocese, Coventry (Hybrid)
£46,346.41
We have an exciting opportunity to join our Diocesan Safeguarding team.
Posted 1 week ago
Closing in 6 days
NFP People, Remote
Circa £27,400 pa (inner £3,950 pa / outer £2,100 pa) London weighting
Posted 1 week ago
Kinship, Remote
£45,000 - £55,000 per year (plus LW of £3,406 if applicable) (pro rata)
Kinship is looking for a senior HR leader to ensure effective and seamless delivery of our People function and embed our values
Posted 2 days ago Apply Now
Coventry Diocese, Coventry (Hybrid)
£57,000 - £59,000 per year
Contribute to and support the Bishop’s Senior Staff Team and key lay and ordained leaders in the delivery of the diocesan strategy
Posted 6 days ago
Page 2 of 2
Wolverhampton, West Midlands (On-site) 12.17 miles
£27,409 - £30,263 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Gordon Moody is the UK’s leading charity dedicated to supporting individuals severely affected by gambling harm. We provide specialist residential treatment centres across the UK, offering holistic, life-changing support for those in recovery and their loved ones.

We are currently seeking a Treatment Centre Support Officer to join our team. This role is crucial in ensuring the day-to-day operations of the centre run smoothly, while also supporting those reaching out for help.

Job Summary:

As the Treatment Centre Support Officer, you’ll be the first point of contact for individuals in crisis, staff, and visitors. You’ll provide front-line administrative and operational support to the Treatment Centre, working closely with our Business Support Team and Service Managers to ensure the centre runs efficiently and compassionately.

Key Responsibilities:

  • Handle incoming calls and emails, including urgent enquiries from service users
  • Triage applications and assign assessments to Recovery Workers
  • Maintain accurate records using the Apricot system
  • Develop and manage weekly staff rotas
  • Prepare documents, letters, and reports for management
  • Organise welcome packs for incoming residents and induction materials for new staff
  • Greet and assist visitors, ensuring health, safety, and safeguarding compliance
  • Order supplies, track maintenance issues, and maintain the treatment centre’s filing system

Qualifications & Experience:

Essential:

  • Experience in a senior administrative or customer service role
  • Excellent IT skills, including Microsoft Office (Excel, Word, Outlook)
  • Strong organisation and time-management abilities
  • Effective written and verbal communication skills
  • Experience handling sensitive information with discretion
  • Ability to work independently and manage multiple tasks

Desirable:

  • Knowledge of the Apricot data system or similar CRM tools
  • Experience working in a healthcare, or recovery-focused environment
  • Level 3 Business Administration qualification (or equivalent experience)
  • Familiarity with rota planning and resource coordination

What We Offer:

  • A supportive and inclusive work environment
  • The opportunity to make a meaningful difference every day
  • Training and development opportunities
Posted by
Gordon Moody View profile Organisation type Registered Charity
Posted on: 16 April 2025
Closing date: 16 May 2025 at 17:21
Tags: Administration, Counselling, Mental Health, Social / Support Work

The client requests no contact from agencies or media sales.