Are you an inspirational retailer looking for a great place to reach your full potential and make a difference with an exciting and expanding charity?

Dogs Trust is the UK’s largest dog welfare charity. We care for around 9,000 stray and abandoned dogs each year through our network of 21 rehoming centres across the UK and Ireland. We never destroy a healthy dog.

With approximately 40 retail stores already across the UK and new stores opening almost weekly, Dogs Trust is the most rapidly growing charity retailer in the UK. With a broad range of donated and bought in products, we are looking for dynamic and flexible managers who have the customer and the charity at the heart of everything they do. 

Now you can be part of our next chapter. We're looking for a commercially minded Assistant Store Manager to be available 3 days a week to build and inspire a team of volunteers, take personal ownership for the performance of the store, maximise profits and deliver excellent customer service. In this varied and exciting role you will be instrumental in ensuring your store is a successful hub of the community, working closely with Rehoming Centres and representing the Dogs Trust brand.

Reporting to the Store Manager (and also covering their full-time duties when they are on leave), you will be part of a busy and dynamic retail environment that changes every day!

So, if you have retail experience and you're the kind of person who enjoys leading from the front, motivating people and driving sales through commercial awareness and inspirational customer service all whilst making a difference to the dogs in our care, apply now!

Are you an inspirational retailer looking for a great place to reach your full potential and make a difference with an exciting and expanding charity?

Dogs Trust is the UK’s largest dog welfare charity. We care for around 9,000 stray and abandoned dogs each year through our network of 21 rehoming centres across the UK and Ireland. We never destroy a healthy dog.

With approximately 40 retail stores already across the UK and new stores opening almost weekly, Dogs Trust is the most rapidly growing charity retailer in the UK. With a broad range of donated and bought in products, we are looking for dynamic and flexible managers who have the customer and the charity at the heart of everything they do. 

Now you can be part of our next chapter. We're looking for a commercially minded Assistant Store Manager to be available 3 days a week to build and inspire a team of volunteers, take personal ownership for the performance of the store, maximise profits and deliver excellent customer service. In this varied and exciting role you will be instrumental in ensuring your store is a successful hub of the community, working closely with Rehoming Centres and representing the Dogs Trust brand.

Reporting to the Store Manager (and also covering their full-time duties when they are on leave), you will be part of a busy and dynamic retail environment that changes every day!

So, if you have retail experience and you're the kind of person who enjoys leading from the front, motivating people and driving sales through commercial awareness and inspirational customer service all whilst making a difference to the dogs in our care, apply now!

The Brokerage is at a critical and dynamic point having recently launched a strategic re-direction, innovative new services and a relevant new brand, all supporting our vision of a world where a young person’s ability and aspiration alone determine their career path. At the heart of this exciting new direction is our service delivery with hundreds of disadvantaged young people and our work around changing organisational practices with our corporate partners.

We are recruiting for a skilled and experienced Executive Assistant to support the CEO in the smooth running and good governance of The Brokerage and as well as support our partnerships and finance functions. You will be organised and efficient, with excellent attention to detail, able to quickly pick up new systems and procedures, and to prioritise and juggle competing priorities and requests. Although able to work with substantial independence and initiative, you will be a team player with excellent interpersonal skills, dealing proactively and confidently with a range of people, tasks and situations. This is an excellent opportunity for an enthusiastic and ambitious person to work as a key member of a small but fast-paced, innovative team.

You will need to share the CEO’s vision of creating a modern, trust - not rule -based organisation that is high-performing and offers its staff the ability to work pro-actively, autonomously and with an entrepreneurial spirit whilst offering a supportive, inclusive and flexible working environment.

Hours: 21 hours per week (working pattern to be agreed)

Salary: £28,000 (pro-rata) 

Location: Greenford UB6 (open to some home working)

Closing date: Friday 19th February 2021 9am

First Interviews: Friday 26th February / Monday 1st March

Second interviews: Friday 5th March

Age UK Ealing is a small independent charity providing a wide range of services and support to older people in the London Borough of Ealing.

The Marketing, Communications and Fundraising Manager has a vital role to play in planning and delivering communications to raise the profile of our work in the borough and to help generate the income needed to deliver it. We want to ensure that older people know we are here to help them and that the wider public can support our work.

Reporting to the CEO and working closely with the Head of Fundraising, the post holder will design and deliver a marketing and communications strategy, including focusing on digital marketing, and will write, edit, co-ordinate and publish content across various channels, including our website, social media, print and online marketing materials.

This role will also include delivering the fundraising strategy, including building up donor relationships and corporate partnerships, applying to charitable trusts, supporting the growth of individual giving, and engaging with local groups fundraising on our behalf.

To Apply: Please submit your CV together with a Supporting Statement, no more than 2 sides of A4, explaining why you are suitable for this role. Shortlisted candidates will be required to complete a Declaration Form and Equality, Diversity & Inclusion Form.

Please note that only shortlisted candidates will be contacted.

This post is offered subject to a satisfactory Disclosure and Barring Service (DBS) check.

Age UK Ealing strives to be an Equal Opportunities employer.

Age UK Ealing is committed to safeguarding and promoting the welfare of older people and all vulnerable groups within the London Borough of Ealing.

Role purpose:

This role will work closely with all parts of the operations, communications, international and fundraising teams to drive, develop and deliver great quality content (both from the field and in the UK) for use by our fundraising and communications team in the UK and around the world.

Working with the Brand & Content Manager and wider team, the successful candidate will help deliver projects to bring the brand alive and support our fundraising, communications, international and operations teams to work within brand guidelines.

Who are we looking for?

We are looking for a creative talent, with excellent attention to detail. With a focus on regularly producing high quality video edits, written content and editing and curating compelling photographs, you must be highly proficient in Adobe creative suite and be able to demonstrate excellent copywriting / scriptwriting skills. You will also be a great relationship manager – particularly working closely with our operations team and operations partners.

It is also a requirement of this role to have a working knowledge of Premier Pro, Indesign, Photoshop and After Effects. With a strong creative approach, you’ll be able to pick up new ideas and concepts. The role will work across all content disciplines with a particular focus on the brand and helping others to make content effectively within brand guidelines.

The successful candidate will have experience in practical photography and film. You will need to be able to confidently pick up a camera and capture ShelterBox footage as well as being a passionate and proficient editor. This role will be required to deploy in both major disasters and pro-active content trips in the field and the UK – gathering content themselves and supporting external freelancers – once the necessary pre-deployment training has been completed and our teams are safe to travel again.

You will be self-motivated, with a can-do approach and able to confidently manage multiple projects across a variety of teams. You will be flexible in supporting the wider team, thinking strategically, with an ability to focus on both long and short-term objectives.

Duties will include but not be limited to:

Brand

• Help support and train the wider organisation to effectively create content within ShelterBox brand guidelines.
• Support the delivery of an online brand hub and updated brand guidelines.
• Support the Brand & Content Manager and Head of Brand & Content to develop a purpose led brand.
• Support a small roster of freelance creatives to adhere to brand guidelines when developing materials and assets and to stay abreast of latest brand developments.
• Help drive brand storytelling across the organisation.

Content gathering and training

Day-to-day roles

• Act as the main point of contact for fundraising, communications and international teams looking for content. Advise and create content briefs to deliver across projects.
• Work closely with the operations team to highlight content gathering opportunities and ensure we are exploring all options for great storytelling across all our live deployments.
• Develop and deliver quality content training (online and in-person) for ShelterBox staff, ShelterBox Response Teams and partners (within GDPR, consent and ethical guidelines).
• Maintain regular verbal and written contact with teams in the field to ensure that they are optimising content gathering opportunities, to provide strategic or technical support and to maintain a strong working relationship with teams.
• Review and develop content gathering processes as part of post-deployment processes and apply a continual improvement approach to ensure we’re constantly optimising our ways of working in an iterative way.
• Identify opportunities for deploying with freelancers and complete preparation processes with support from Brand & Content Manager and operations.

Deployment and UK content gathering

• Gather case studies and interviews and shoot photography and video on deployment and in the UK.
• Deploy to gather content or train partners - dependent on funding and strategic need. At times this will involve taking freelancers on agreed trips. Note: Deploying in major disasters or to partner organisations may involve operating within ERA (enhanced risk assessment) areas so role will need to be HEAT (Hostile environment awareness training) trained.

Content production

• Deliver content projects from initial briefing through to final concept working with teams across the organisation.
• Support the team to provide content for digital channels – working to weekly/fortnightly editorial meeting outcomes.
• Use raw material gathered to produce engaging content with particular focus on video for digital.
• Produce and edit film, audio and photography. Write and edit copy with digital focus but also for fundraising and communications.
• Ensure all content follows the ShelterBox brand guidelines and tone of voice. This includes feeding back to teams and agencies on projects.
• Ensure all content follows sign-off processes.

Content administration

• Manage and update Assetbank (our photo library) – or any other content sharing platform.
• Act as the key point of communication with Assetbank – working with ShelterBox IT to make sure stakeholders are able to access content.
• Update key stakeholders with weekly/monthly content round ups to ensure people are using the most recent assets.
• Help to manage our ShelterBox studio and photography, film and audio equipment for staff and volunteers.

Planning and team working

• Be an integral part of project planning.
• Use audience insights to inform plans.
• Offer knowledge of best practice and innovations from other organisations and sectors.
• Support the measurement-based approach of the Brand & Content team by contributing to monthly reporting as well as spotting trends and opportunities.
• Help to develop and implement a content strategy.
• Any other specific projects given by the Brand & Content manager.

PA & Admin Manager – Warwickshire and Worcestershire - 37hrs per week – circa £24,000 pro rata

Springfield Mind is the local Mind charity for South Warwickshire and Worcestershire. It works to improve wellbeing to prevent mental health problems in Warwickshire and Worcestershire. We have a vacancy for the role of PA & Admin Manager and are seeking a candidate with a positive and proactive approach to lead on the admin functions for the organisation to improve the lives of people living with mental ill health.

The role will support the Executive, including the Board of Trustees, to fulfil their governance responsibilities and provide personal assistance to the Chief Executive Officer (CEO) and secretarial support to the Chairman and Board of Trustees. Working directly to the CEO in the administration of governance systems and processes within Springfield Mind and to manage the facilities, administration and general office functions supporting the organisation’s service delivery and support programmes.  To take the lead in the administrative team, acting as role model, creating and developing a flexible “joined-up” approach.

Closing date: 22nd January 2021

Interviews preliminary set to take place on 28th and 29th January 2021

FULL APPLICATION PACK MUST BE DOWNLOADED AND SUBMITTED

We’re Anthony Nolan and we save the lives of people with blood cancer who need a stem cell transplant.

We’re unique. Thanks to the incredible donors on our register, our pioneering research and our passionate fundraisers, we give the chance of life to three people a day.

But we won’t stop there. We want to be there for everyone who needs a transplant; from finding a match, through every step of a patient’s transplant journey. And together we can reach the remarkable day when we can save the lives of everyone with blood cancer.

And now we want you to join our lifesaving team. We are looking for a Social Media Assistant to join our Engagement Division as part of our Communications Team.   

Title:Social Media Assistant

Salary:£25,000 (inclusive of London weighting)

Contract:Permanent

Hours:35 hours per week

Location:Initially remote working (due to Covid-19), normally based at Head Office in Hampstead, London (flexible working location will be considered)

You will support the Social Media Manager to plan and produce content and manage our online communities, playing a vital role in sharing the stories of our patients and supporters through social media, inspiring more people to get involved with our lifesaving work.

Please make sure to check out the job description, available on our website when you click to apply.

What’s in it for you?

Financial

• Pension (employer 5% when you contribute 3% or more),
• Travel Insurance
• Interest free Travel Loan
• Salary Sacrifice Car Scheme
• Life Assurance (4x annual salary)

Wellbeing & Health

• 27 days annual leave in addition to normal public holidays
• 24-hour Employee Assistance Hotline
• Medical Cash Plan
• Cycle to Work scheme
• Gymflex

Family Friendly

• Paid dependants leave
• Enhanced Maternity, Paternity & Adoption pay
• Flexible start/finish times (role dependent)

And more! (full list of benefits available on website)

Assistant Case Examiner - London

£60600

• Do you hold a professional CCAB (or equivalent) Accounting qualification?
• Do you have recent financial reporting experience with a good knowledge of the accounting and audit regulatory environment?
• Do you have previous investigation or forensic experience?

If so, read on, our clients mission is to serve the public interest by setting high standards in the accounting and audit sectors, and holding those in breach of regulatory standards accountable. They undertake professional disciplinary investigations and enforcement actions. Many of these investigations are large, complex, and high-profile and may require liaison with other investigatory bodies in the UK

The Role:

The role involves the day-to-day management of enquiries and assisting the Head of Case Examinations and Enquiries in making determinations under the applicable enforcement procedure(s). Enquiries range from urgent highly complex and high-profile matters of major public interest to dealing with smaller ad hoc complaints. Particular responsibilities of the role include:

• The end-to-end management of complex enquiries with minimal supervision in accordance with the team's policies and procedures. This includes:
• preparing requests for information from relevant sources.
• analysing the information received to determine appropriate outcomes.
• drafting papers for referral to the Conduct Committee.
• responding to complainants.
• Compiling regular and ad hoc management information.
• Building and maintaining relationships as well as sharing information (where appropriate) with the relevant internal as well as external stakeholders such as regulatory/law enforcement bodies
• Supporting and deputising for the Head of Case Examinations and Enquiries as required
• Assisting with Enforcement Division project activities as required

You will focus mainly on Accounting professionals such as CFO's and Finance Directors. This is an exciting time to join this organisation as they become a new body with further powers and responsibilities, and you may input directly into future codes, governance and regulations relating to Directors as well as input into setting policy and regulations

The Person:

The successful candidate will be someone with a relevant post-graduate professional qualification, recent experience of financial reporting or audit and a good knowledge and understanding of the audit, accounting, and actuarial regulatory environment. Investigation or forensic accounting experience is desirable but not essential. Candidates will be expected to demonstrate the competencies set out below:

• Strong intellect and good judgement
• Strong influencing skills (particularly in relation to complex technical matters)
• Excellent written and oral communication skills including experience of drafting complex, formal reporting materials
• Excellent analytical skills with the ability to process information to determine its relevance and make sound recommendations
• Experience of organisational change and the ability to adapt in the face of a changing regulatory and procedural landscape; and
• Excellent stakeholder management skills.

In return you will enjoy protecting the public interest by maintaining high standards within the UK for an organisation that actively promotes a healthy work/life balance, offers a range of benefits and a professional yet "family feel" culture

________

As an employer, we are committed to ensuring representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

If you know anyone looking for a new role, your referral could earn you £250

The consists of five distinct brands: , , , and . If you or anyone you know is looking to join our growing recruitment team, speak to us today. £250 is on offer for any referrals we successfully hire.

The Brand, PR and Communications Lead will be responsible for delivering the implementation of Ol Pejeta’s Communications Strategy. 

The Organization:

Ol Pejeta Conservancy (“Ol Pejeta”) is the largest black rhino sanctuary in East and Central Africa, and home to the world’s last two northern white rhinos. It is the only place in Kenya to see chimpanzees, in a sanctuary established to rehabilitate animals rescued from the black market. It has some of the highest predator densities in Kenya, and still manages a very successful livestock programme. Ol Pejeta also seeks to support the people living around its borders, to ensure wildlife conservation translates to better education, healthcare and infrastructure for the next generation of wildlife guardians.

We are seeking a high calibre, self - motivated and dedicated applicant to fill the position of Brand, PR and Communications Lead.

Role summary

Position: Brand, PR and Communications Lead

Department: Fundraising & Communications – Voluntary Funding and Communications team.

Duration: Permanent, Full Time.

Location: UK or Kenya.

Closing Date: 05 February 2021.

Role Summary

The Brand, PR and Communications Lead will be responsible for delivering the implementation of Ol Pejeta’s Communications Strategy. 

Main responsibilities include:

• Contribute to the development and implementation of an organization-wide communications strategy, and its performance measuring and monitoring;
• Design, create, and deliver internal and external communications to support expansion and growth of Ol Pejeta’s conservation and community programmes;
• Seek out new creative and innovative ways and opportunities for elevating the brand;
• Act as one of the driving forces in the delivery of the brand profile and corresponding materials;
• Identify and promote newsworthy stories and topics of interest which will help establish the organization and its Senior Leadership as thought leaders;
• Leverage on newsworthy stories to create greater publicity and support fundraising campaigns;
• Lead in development, writing and coordination of stories for media and other engagements;
• Lead development and dissemination of communications materials such as press releases and annual reports, etc;
• Oversee the organization’s official website;
• Support management of media relations in Kenya; and lead media relations globally in particular in the UK;
• Support management of filming crews and journalists;
• Provide support for events such as fundraisers, media open days and press conferences;
• Manage annual award submissions.

The person

To be successful in this role, applicants should meet the following criteria

1. BSc degree in Communications, Marketing, Business Administration, Law, English, Journalism, Public Relations, International Relations or any other related field;
2. Excellent verbal and written communication skills in English, ability to inform and engage through written communication.
3. Relevant experience in communications, PR and branding;
4. Strong graphic design skills.

Are you the right person for the job? Please read the full Job Description carefully before you apply. Please address the person specification in your application as it enables us to identify the skills, knowledge and experience you have to be able to do the job effectively.

Please check your application and make sure you meet all the essential criteria listed, in addition your application will be stronger if you meet at least some of the desirable criteria. Thank-you for your understanding.

Ol Pejeta Conservancy welcomes applications from all sections of the community and promotes diversity.

The Methodist Church’s Publishing team (part of the Mission / Engagement team) produces resources for worship, discipleship and mission, through which to respond to the gospel of God’s love in Christ.

We are seeking a Production Controller to oversee the end-to-end production process for Methodist publications, delivered in print and or by electronic means. Working in partnership with our commissioning editor, this role will help colleagues to propose the format and cost of new publications and then keep production of approved projects on schedule, on brand and on budget.

The Production Controller be required to develop our systems and relationships to ensure an agile and responsive publication production service.

The Production Controller will have oversight of stock and our distribution relationships and must be numerate, analytical and a confident user of Excel.

Interview Date: 16-Feb-2021

Are you an efficient and organised individual with impeccable attention to detail? Do you want to work in a fast-paced environment to make a difference at a growing charity with a focus on social impact?

This is an exciting opportunity for someone with an interest in the third sector, either at the start of their career or looking for a flexible role, to join Resurgo in a varied role supporting the Media & Communications team.

The role includes reporting on KPIs, updating the website, keeping track of analytics and budgets, responding to branding queries, and managing the case study library, with the aim of ensuring the smooth running of the department.

Responsibilities

Communications’ Support

• To support the Head of Media & Communications and Media & Communications Manager with the daily running of the department, including administrative tasks as required
• To liaise with colleagues across the organisation to coordinate the Communications calendar
• To update and maintain the website (copy and images) using our Content Management System (Word Press)
• To collate key performance indicators for the team each month using Google Analytics, Excel and social media tools
• To manage the Comms inbox and be first port of call for branding enquiries
• To attend meetings  and take minutes where required
• To manage expenditure using Excel

Content Management

• To manage the case study library of media from our Programmes, for use in print, online and in films. This involves downloading files, editing copy and filing case studies in an organised system

Online marketing

• To track KPIs and analytics for our online marketing activities, including Google Adwords, Facebook and Instagram, including liaising with outside agencies, analysing performance and producing reports

Active participation in Resurgo’s team and support for Resurgo’s mission

• To help build and develop Resurgo’s ethos and Christian life including leading and contributing to daily collective and personal prayer meetings which are an integral part of Resurgo’s operation.

Person Specification

• Ability to personally represent the Christian values of Resurgo and passionate about transforming society
• Ideally educated to Degree level or equivalent, though other experience would also be considered, and one year’s work experience in a relevant industry desirable
• Excellent communication skills including good written English and grammar skills, and an eye for detail.
• Native social media user with an interest in extending reach and influence through social. IT literate with a good working knowledge of MS Office.
• Relational skills and the ability to build rapport with variety of people from diverse backgrounds
• Able to think creatively and operate flexibly in a changing and dynamic environment, and take initiative to drive projects forward and work under pressure.
• Efficient with strong organisational skills, including the ability to establish appropriate processes.

Working Requirements

• Salary £21,000 - £24,000 FTE dependant on experience, pro rated for part time equivalent.
• Part-time, two days per week (some flexibility can be offered to fit around other responsibilities or studies, and this can be split across different days)
• This role is based remotely to begin with in line with current government guidelines though the role will be based at Resurgo Head Office in Hammersmith when guidance allows.
• Attendance at occasional evening meetings and events outside of hours (e.g. Spear Celebrations and team conferences) required.
• Participating in the wider staff team including taking an active part in weekly staff prayer meetings and key events such as the residential staff conference and annual fundraising party.

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing. Learn about our social mission and our history by reading our 'what we do section' on our website.

We are a friendly, dynamic, fast-paced organisation and we strive to be an exemplary health and wellbeing employer.

What are we looking for?

We are looking for an experienced Client Delivery Manager who is an excellent communicator with the ability to build and maintain strong relationships with clients quickly at all levels. You will be confident at managing feedback and queries in order to understand and manage client expectations. The successful candidate will have the ability to manage conflicting priorities while working as a team to ensure the best possible delivery to our clients.  

You will have a passion for mental health, wellbeing and best practice within organisations and be keen to make a real impact. You will have experience with a variety of organisations and demonstrable experience in managing an extensive client portfolio.  You will also have commercial awareness within a variety of sectors and good business acumen. The post holder will be collaborative, passionate, organised, detail-oriented, and able to inspire and engage others.

What can we offer you? 

You’ll enjoy 25 days annual leave, plus bank holidays, along with a winter and summer office closure in addition to your annual leave. We provide a pension contribution for you which is matched up to 5%. We’ll support your development and growth and help you develop your experience and skills to achieve your personal and the businesses goals.

Interested? How to apply

For the full job description and person specification please see the attached documents./ Go to our website for further information.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role. The closing date for applications is Tuesday 26th January 2021. Interviews will be held late January to early February. 

Mental Health First Aid England is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or those who are pregnant or on maternity leave. We are especially keen to encourage applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and those from a Black, Asian or Minority Ethnic background.

By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.

We have a brand new opportunity for a Business Development Manager to join our Income team at Samaritans. Samaritans is a leader in the disciplines of emotional support and suicide prevention. This role will enable Samaritans to maximise income potential from training and learning activity through the sale of online and offline products and services.

• Permanent
• £35,000-£42,000 per annum 
• 35 hours per week
• We are open to flexible working
• Home-based and then 2-3 days per week in Ewell, Surrey when our office reopens in 2021
• Moderate travel required

Key Responsibilities

• Responsible for achieving the annual training and learning income target for online and offline products
• Identify and develop opportunities for Samaritans service contracts
• Design and implement a strategic business plan to achieve sales targets and multi-year growth
• Work with the L&D function to build off the shelf propositions for external customers
• Work with the L&D function to define, review and implement an external solution design framework
• Manage a prospect pipeline with an agreed profile of value and conversion rate
• Roll out and manage a mixed lead generation strategy to ensure balanced pipeline of activity
• Build market insight to support product and service development
• Design and implement a marketing strategy to position Samaritans as though leaders within the wellbeing, emotional support and suicide prevention learning space
• Develop content to inspire the sector through case studies, press and social media
• To be the key point of contact on all mid to large value relationships
• To design and manage a best in class customer journey from initial engagement onwards
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Develop a customer retention program and KPI’s
• To create leads and opportunities for other Samaritans teams, specifically corporate partnerships and external affairs

Skills, Knowledge & Experience

• Thorough understanding and track record of all elements of the sales cycle:
  • Lead generation and qualification
  • Understanding client / customer needs
  • Solution identification, design and dynamic pricing
  • Presenting / proposal writing
  • Negotiation & contracting
  • Aftercare and retention
• Able to produce high quality written material (bids, proposal, marketing content)
• Strong account management skills, with a track record of growing revenue within relationships
• Experience of prioritising own workload and working to deadlines with speed and accuracy
• Excellent IT Skills
• Project management experience
• Excellent interpersonal and communication skills, with the ability to exercise tact and diplomacy to achieve goals, working across teams and with multiple stakeholders. Also strong writing and presentation ability
• Good financial literacy and experience with forecasting and budgets

Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person that they are. We warmly welcome applications from a diverse range of backgrounds and experiences.

Please find the full job description below.This role will close for applications on 28/01/2021. 

Title - Retail Manager
Salary - £18,091 per annum
Hours/Contract - Full Time, 35 hours per week
Contract Type - Permanent
Based - Wallington
Closing date: 8th February 2021
Interview date: TBC

We are seeking a Store Manager with a strong retail background to join our Marie Curie team in our store in Wallington.

Our store manager is the most senior member of our team and will work closely with our retail district managers focusing on leading our people, products and culture, whilst driving sales and creating long term relationships with our customers.

You will be accountable for achieving maximum sales within the shop ensuring that direct costs are kept to a minimum. Using best charity retail practice, creative flair, and an ability to lead by example, you will enable the shop team to create an inviting shop which encourages sales and promotes excellent customer service.

Key responsibilities include maximising sales by maintaining high standards of display and layout in the shop and shop windows, ensuring that stock density is maintained, regular rotation of stock is carried out and that maximum realistic prices are obtained on donated items, in accordance with charity guidelines, as well as Bought in Goods.

Gift aid is a vital source of income from donated goods and you should ensure that this is maximised when dealing with customers and donors, ensuring that excellent customer service is provided at all times. You should also ensure that high standards of cleanliness are maintained throughout the shop including the sales floor, stock processing area, offices and communal areas. You and your shop team will support the Area Manager in suggesting and implementing local initiatives to maximise sales and generate stock donations.

You will also support the recruiting, training and management of staff and volunteers leading by example providing regular updates to everyone involved, sharing good practice and promoting charity procedures and guidelines.

If you have a flair for retail and a real passion to work for a charity that really does make a difference to people, day in, day out, we want to hear from you.

What we are looking for:

· Good interpersonal skills and a passion for our brand
· A driven individual, who strives to maximise profit through achieving targets
· Experience in retail management, as well as the coaching and development of staff
· Patience, empathy and the ability to lead the team by example
· A can do attitude, with a good level of English, Mathematics and computing skills
· An emotionally intelligent individual, who is eager to learn and develop in the role


What's in it for you:

· Continued access to NHS Pension Scheme (subject to eligibility)
· Marie Curie Group Personal Pension Scheme
· Season ticket loan
· Loan schemes for bikes; computers and satellite navigation systems
· Continuous development
· Industry leading training programmes
· Employee Assistance Programme
· Flexible Working

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

This role will be subject to receiving a satisfactory basic criminal record check.

We reserve the right to close this vacancy early. Agencies need not apply.