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Are you passionate about creating memorable experiences and building meaningful connections? Do you thrive in a busy environment where no two days are the same? If so, we want you!
As our Supporter Engagement Coordinator, you'll be an important point of contact, ensuring our audience members and supporters experience top-notch care and engagement. You'll play a critical role in our mission by coordinating events, managing communications, and supporting our vibrant community. You will ensure that the data on the College's CRM system is up to date and accurate.
You will have the following
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Customer Service Excellence: Proven experience delivering high-quality customer care, ideally in a fundraising, or educational setting. Ability to handle enquiries and complaints with professionalism and empathy.
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CRM and Data Management: Strong working knowledge of CRM systems (we use Beacon) including data entry, segmentation, and reporting. Experience with data imports/exports and maintaining data accuracy.
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Event Coordination: Experience planning and delivering events, including logistics, venue liaison, catering, and AV coordination. Comfortable acting as Duty Manager and supporting evening lectures and events.
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Communication Skills: Excellent written and verbal communication skills, with the ability to engage supporters, respond to enquiries, and write engaging responses.
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Digital Literacy: Proficient in Microsoft Office Suite (Word, Excel, Outlook), Eventbrite, and online giving platforms. Comfortable using digital tools to manage bookings, communications, and supporter journeys.
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Organisational Skills: Highly organised with the ability to manage multiple tasks, prioritise effectively, and meet deadlines. Strong attention to detail.
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Team Collaboration: Experience working collaboratively across departments and with volunteers. Willingness to support colleagues and contribute to a positive team culture.
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Friendly, approachable, and professional manner.
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Enthusiastic about public engagement and supporter care.
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Flexible and adaptable, with a willingness to work occasional evenings.
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Proactive and solution-focused, with a commitment to continuous improvement.
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Experience in a fundraising or engagement role within a charity, or educational organisation (desirable)
Gresham College is a charity which provides high-quality free education to the public across a broad range of subjects.
The client requests no contact from agencies or media sales.
Executive Assistant - 2-Month Contract
Location: South-West London - Hybrid (3 days office / 2 days home)
Contract: 2-month minimum, with potential to extend
Day Rate: £250-£300 per day via Umbrella company
Working Hours: 8:30am-5:30pm
Start Date: ASAP - applicants can have a maximum 1 weeks' notice
Goodman Masson are delighted to be partnering with a leading global organisation to recruit an experienced Executive Assistant on an initial 2-month contract, with the potential for extension.
This is an excellent opportunity for a highly organised and proactive EA to join a collaborative team of five EAs, supporting senior executives through a period of significant organisational transformation.
The Role
You will provide high-level executive support to the COO and CPO, taking ownership of complex diary management, international travel coordination and day-to-day executive administration.
The role will suit an EA who is highly detail-focused, proactive and confident operating as a trusted and diplomatic gatekeeper for senior stakeholders.
Key Responsibilities
Calendar & Schedule Management
- Manage complex, shifting calendars for both executives, proactively resolving conflicts and prioritizing time based on business impact
- Schedule and coordinate internal and external meetings, including cross-time-zone coordination
- Anticipate scheduling needs around offsites and Exec Team staff meeting
- Build relationships with other EAs/leadership teams to ensure smooth cross-departmental coordination
Meeting & Event Coordination
- Organize and manage logistics for leadership meetings, offsites, and team events (venue, catering, AV, materials)
- Prepare agendas, capture action items/minutes, and follow up on outstanding items
Travel Management
- Book and manage domestic/international travel itineraries, accommodations, and ground transport
- Handle last-minute changes and disruptions efficiently
- Prepare travel expense reports and reconcile receipts
- Maintain trackers/dashboards for key initiatives owned by the CPO and COO
Confidentiality & Judgment
- Handle sensitive company, personnel, and strategic information with discretion
- Exercise sound judgment on prioritization and escalation without explicit direction
- Manage conflicting priorities between two executives with tact and diplomacy
Administrative & Office Support
- Process expense reports, invoices, and reimbursements
About You
We're looking for an experienced EA who can hit the ground running and immediately provide high-quality support.
The three key qualities are:
Exceptional attention to detail - you will spot the small things others might miss and proactively ensure nothing falls through the cracks.
Proactive and "on the ball" - you will anticipate requirements, stay ahead of your executives and confidently manage competing priorities.
Gravitas, integrity, discretion and executive presence - you'll have the gravitas to operate confidently with C-suite stakeholders and act as a trusted gatekeeper.
Required Experience:
- Extensive experience as an Executive Assistant supporting senior/C-suite executives.
- Strong diary management and international travel coordination experience.
- Experience working in a fast-paced, complex and collaborative environment.
- Excellent organisational and communication skills.
- The confidence and judgement to manage sensitive and confidential information.
- Strong minute-taking and broader executive administration skills.
- A collaborative approach and the ability to work effectively alongside other EAs and support functions.
- Immediate availability, with a maximum one-week notice period.
What's on Offer?
- £
Creative Support is a national provider of social care with charitable status. We are seeking a capable and highly professional PA to support our audit and governance functions.
Creative Support delivers person-centred care and support to people across England with a wide range of needs. We are also a Registered Social Landlord managing around 1,000 units of supported housing.
This role inolves the provision of all necessary administrative, secretarial and organisational support to the Company Secretary, the Internal Audit Team and the Board of Trustees.
Internal Audit & Executive Support
- Provide dedicated PA and secretarial support to the Internal Audit Team, including inbox triage, diary management, and minute-taking.
- Service the Finance & Audit and Risk Committees by gathering report submissions, distributing packs, and taking formal minutes.
- Take discreet, verbatim minutes during sensitive investigations and formal reviews.
- Log and track internal finance incidents and support the administration of the Supported Holidays process.
- Provide flexible PA cover for Executive Team members during peak periods or absences.
- Coordinate administrative tasks for working groups, co-production forums, and corporate campaign events.
Governance & Board Support
- Coordinate board and committee calendars, meeting logistics, catering, and virtual links.
- Collate and distribute meeting packs, maintain the online Board portal, and track attendance records.
- Track post-meeting action items and assist the Company Secretary with governance filings and compliance tracking (e.g., trustee registers, conflict of interest forms, DBS renewals).
- Assist with AGM coordination, trustee recruitment administration, and site visit logistics.
- Book travel and accommodation for trustees and senior leaders, and process expense claims promptly.
General & Professional Responsibilities
- Serve as a welcoming first point of contact for trustees and members, triaging queries efficiently.
- Uphold strict confidentiality, data protection (GDPR), and equal opportunities policies.
- Embody Creative Support’s person-centered values in all interactions and commit to ongoing professional development.
Applicants for this role must be passionate about Creative Support’s work, values and ethos. You will have significant prior experience gained in a responsible secretarial or administrative role. Experience of working for a charity or a social care or public service organisation is desirable, but not essential. You will be proactive, professional and able to maintain confidentiality. You will be well-organised, able to prioritise work and to achieve deadlines.
You must have good communication skills with the ability to liaise effectively and coordinate the work of others. You must be helpful and responsive to requests for assistance. You will be willing to work flexibly in accordance with the needs of the organisation and trustees, including attending evening meetings (1-2 evening meetings a month).
A good standard of literacy is required and you must be competent in the use of IT and online applications including MS Word, Excel and Powerpoint. You will be conscientious and diligent in managing data and information and keeping records on behalf of the Company Secretary. You must be able to take direction and be accountable to the Company Secretary.
You must be committed to the principles of co-production as you will be expected to support the voice and active involvement of people we support in governance and quality assurance.
This job could be full time (37.5 hours) or part-time by agreement, subject to a minimum of 30 hours per week. This post is not suitable for home working. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station and with frequent buses to Manchester.
Creative Support is a welcoming and inclusive Equal Opportunities employer. We embrace diversity and encourage applicants from all backgrounds and cultures. As a Disability Confident Employer we welcome applications from people with a disability, and as a proud Stonewall Diversity Champion we actively encourage applications from the LGBT+ community.
We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.
Vacancy Reference Number: 84516
Applications for this post must be submitted via the Creative Support website, quoting the above vacancy reference number.
Creative Support is a not for profit provider of person centered care and support



The client requests no contact from agencies or media sales.