Assistant Data Manager Volunteer Roles in Liverpool

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Chester, Cheshire West and Chester (On-site)
Winsford, Cheshire West and Chester

Actively Interviewing

This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!

Job description

Do you want to make a real difference to people's lives? Do you work well within a team and want to give back to the community you live, work and/or study in? 

We are a local charity providing social welfare advice, information and support, through a wonderful team of paid staff and volunteers and we are looking for Information Assistants to join our Volunteer Team and help steer our clients in the right direction.

In 2022/23 we:

  • Helped over 13,500 clients to find a way forward with their problems

  • Dealt with over 36,000 separate issues for those clients

  • Gained just under £2M of extra income for clients to help during the cost of living crisis

Demand for our service is very high and we are seeking volunteers to help assess clients’ needs and capabilities at the start of their advice journey, to ensure that we give clients the right level of support, tailored to them, and within a reasonable timescale. 

The Information Assistant is required to undertake a short training course on key enquiry areas, and to complete some short multiple choice assessments to meet mandatory requirements. Some basic knowledge will also help when offering guidance and suggestions to clients and this training is offered too.

We require a commitment of at least 4 hours per week in one of our offices (Chester, Ellesmere Port or Winsford) plus remote elearning in your own time whilst training.  All reasonable travel expenses are reimbursed.

Application resources
More about Citizens Advice Cheshire West


 We are a locally focused charity with over 100 volunteers and employees covering the whole of the ...

Read more

Posted on: 24 November 2023
Closing date: 22 February 2024 at 23:59
Tags: Advice, Information

The client requests no contact from agencies or media sales.

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