This is a fantastic opportunity for someone to join our Doncaster team in what is a new role, to help us build our income to support and sustain the vital work we do across all our services. In addition to this role, we will also be seeking a full time Trusts, Foundations & Lottery Fundraiser. Both posts will be supported and managed by the Fundraising Lead, in what will be a totally new team.

It is a broad and varied job where you can really make your mark. The role will suit a self-motivated, creative and enthusiastic individual who is well organised, a great communicator and passionate about supporting young people with a disability. And this really is a wonderful charity within which to work!

As Corporate & Community Fundraiser, you can expect to create and deliver exciting and purposeful fundraising initiatives at a local and regional level in support of our income expectations.  This being a new role, there is real opportunity to innovate as we engage with both the Community and Corporate sector from a standing start. That said, we are well known within Doncaster having had a presence for over 190 years, and you will certainly benefit from the knowledge of our wider team.

We’ve two very innovative capital projects currently in design phase, so you’ll soon have a creative and impactful fundraising proposition within your portfolio. In this respect you will need a can-do attitude and the willingness to roll up your sleeves and jump right in. 

If you like what you’ve read and feel that being part of a new and exciting team is for you, then we ask if you can demonstrate the following;

• At least two year’s experience of Corporate and Community fundraising, sales or similar, with evidence of success in developing new relationships and meeting or exceeding income and/or sales targets.
• An empathy to our cause.
• Team working towards shared goals, income and objectives.
• Donor or client acquisition through purposeful relationship building and marketing.
• Developing a robust and creative Case for Support, or similar.
• Donor or client stewardship creating multiple opportunities for future giving or product purchase.
• Persuasive yet intuitive presentation skills.
• Excellent ICT skills and proficiency in Microsoft outlook, word, excel and PowerPoint.

Job Title: Retail Donation and Shop Distribution Centre Manager

Responsible to: Assistant Head of Retail

Hours of work 35 hours over seven days

Place of work Martin House Retail Hub and in the Community

Overall purpose of the role

To effectively support the Retail Shops with the delivery of stock, supplies and storage through a team of Staff and volunteers.  To actively arrange and support stock collections from Donors and corporate supporters, maintain these relationships. Achieve annual targets as agreed with the Assistant Head of Retail.  Act as an Ambassador for Martin House Children’s Hospice within the local community.

Tasks and duties

• To take day to day responsibility for the running of the Retail Hub and Donation Station, meeting targets and actively working towards increasing sales across Retail.
• Maintain physical condition of the Donation Station and Stock Storage by planning and implementing new design layouts, inspecting equipment and making sure repairs are done, where necessary.
• To hold each member of the Martin House team in positive regard and to foster a culture of respect and consideration between all staff and volunteers.
• To support the Retail Leadership Team with the day to day responsibility for the running of the Martin House Shops, through maintaining strong stock levels and safe storage actively work towards increasing sales.
• To ensure that any goods collected comply with the Trading Standards Regulations.
• To manage the day to day responsibility for the running of the retail van operation, managing the volunteer drivers to complete daily deliveries to shops and collections from Donors.
• To be responsible for the Martin House donation station operating on a daily basis from the Retail Hub to ensure all stock is dealt with effectively and gift aid achieved.
• To transport all donated stock to our Donation Station from our regular sources, Martin House Shed and ensure its correct safe storage
• To ensure and be responsible for the goods movement between the Retail Hub and the Martin House shops. This includes both new and donated stock, as well as supplies such as stationery and photocopying, wrapping materials and Christmas cards.
• To actively recruit, support, train and manage volunteers providing supervision to ensure they work within their defined role and that there is sufficient cover throughout the week.
• To manage voluntary van drivers and drivers’ mates and ensure they are appropriately trained in any given task.
• To cover the adjoining Furniture showroom for holidays and busy times
• To take responsibility for ensuring health, safety and security of staff, volunteers and Retail Hub premises. 
• To inform Assistant Head of Retail of any complaints, accidents or untoward occurrences in the warehouse. 
• To be the keyholder of the Retail Hub and ensure security of the premises.
• To ensure daily vehicle checks are carried out by the van drivers.
• To ensure all drivers, staff and volunteers wear provided PPE i.e. safety shoes and fluorescent jacket whilst on duty.
• To report any information regarding driving accidents, incidents, offences or cautions from the team to the Assistant Head of Retail.
• To ensure all Martin House vehicles are kept clean and tidy.
• To be responsible for moving goods between the Donation Centre, Shops and Customer’s home through arranged deliveries, including new and donated stock.
• To work with the local community to ensure a continuous flow of good quality stock. To ensure a robust rotation and storage of stock in a safe manner. 
• To work alongside the eBay Team to ensure all High value or unusual Donations are seen to maximise the Retail Income.
• To actively promote the Martin House Gift Aid system to all supporters and customers and to train all volunteers to do the same.
• To support the Fundraising Department by promoting events and the lottery in the local community and train staff and volunteers to do the same.
• Any other duties as may be reasonably required.

Health & Safety

• To be aware of the safety needs of the children, siblings, parents and colleagues and adopt a preventative safety approach to all times.
• To report all accidents incidents and untoward incidents to a Deputy Head of Care and Clinical Services.
• To be aware of your health and safety responsibilities as an employee and adhere to these.

Personal development

• To adopt a positive and reflective approach to personal and professional development.
• To participate constructively in a yearly annual appraisal.
• To undertake core competencies for clinical skills and specific training and to remain updated.
• To work in conjunction with the education co-ordinators to develop your practice and care for the children.
• To work contracted hours including unsocial hours as required weekends evenings and nights.

This job description reflects the present requirements of the post and will form the basis of performance appraisal.  As duties and responsibilities change and develop the job description will be reviewed and necessary changes made with consultation.

Employees may be required to drive a Martin House pool car. These cars are insured by Martin House and it is a requirement of the insurers that we have checked that any staff who drive the cars have a current driving licence.

Martin House has a multi-professional, multi-skilled team seeking to reach out to each family in a way that most helps them.  Because of this team members may be expected to accept a different or unusual task or role.

Equality statement

Martin House is committed to providing care and improving services irrespective of race, ethnicity, disability, gender, religion or belief, age, marital status, or sexual orientation

Safeguarding Children, Young People and Vulnerable Adults

Martin House is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment. Recruitment checks are undertaken in accordance with safer recruitment standards and successful applicants may be required to undertake a DBS check via the Disclosure and Barring Service (DBS).

All Martin House employees are expected to

• Uphold the values of Martin House and behave in a professional manner at all times.
• Value equality and diversity and comply with relevant equality legislation.
• Attend 1:1s with line manager, team meetings and annual appraisals.
• Take part in all relevant mandatory training and any other education and training considered necessary to carry out the role.
• Take responsibility for one’s own personal development.
• Cooperate with colleagues, encourage and support positive working relationships (both internally and externally) and foster a culture of respect and consideration at work.
• Establish and maintain effective communication with relevant individuals and groups, both internally and externally.
• Take responsibility for one’s own health and safety and the health and safety of others whilst at work, and comply with Health and Safety legislation.
• Comply with information governance requirements and maintain confidentiality at all times, as required.
• Work within all Martin House policies and procedures.
• Communicate a positive image of Martin House and protect its reputation.

Staff who support Martin House volunteers are expected to

• Carry out effective inductions for new volunteers in your department
• Lead and guide volunteers, providing the support needed to maintain morale and enable them to work effectively
• Supervise your volunteers appropriately in their day to day work and actively work to recognise the work that they do
• Ensure your volunteers have access to some personal time with you on a regular basis
• Ensure that your volunteers have an annual opportunity to reflect on their volunteering role with you
• Support appropriate volunteer learning and development within your team
• Communicate effectively with your volunteer team, and in line with the Martin House Staff Charter
• Play a role in the recruitment of new volunteers within your area, once appropriate training has been given
• Support the Manage performance issues with volunteers fairly and sensitively, taking advice from the HR department where appropriate

Location: Saunderton, Buckinghamshire

Hours: 9:00am - 5:00pm, Monday to Friday

National charity, Hearing Dogs for Deaf People, which trains dogs to transform the lives of deaf people, is looking for a skilled and enthusiastic fundraising assistant to join the Major Giving team.

We are looking for a person who can support the development and implementation of the major giving fundraising strategy.  You will also need to have a keen eye for detail and have good time-management skills. Being a team player is key to the role and you will need to be at ease communicating with a wide variety of people including volunteers, donors, and supporters.

The ideal candidate will have excellent organisational skills and be able to work to tight deadlines.  Experience or knowledge of working with trusts and foundations would be advantageous.

Our charity is fun, friendly, and caring with a mission to train dogs to change the lives of deaf people.  We are based in beautiful surroundings at the Charity’s training centre in the Chiltern Hills, near Saunderton in Buckinghamshire.

If you are interested in working with us in this varied and immensely rewarding job, please visit our website via the Apply button for further information and an application form, and to discover what you can gain in return.

Closing date: 29th October 2021

Interviews will be held from 8th November 2021.

Registered charity in England and Wales (293358) and in Scotland (SC040486)

This is a fantastic opportunity for a visionary leader to build on a strong foundation to expand and grow our services across Kent. 

The Kent MS Therapy Centre Charity (“KMSTC”) aims to radically improve the lives of those with Multiple Sclerosis, their families and those who care for them.

We aim to:

• Provide a range of complementary therapies and specialist clinics
• Give advice, support, and information to those living with MS, their carers and families, in an   environment which encourages mutual support and friendship
• Become a Centre of Excellence which enables self-management of the condition

JOB PURPOSE 

The Chief Executive Officer will enhance the senior leadership team at the charity. The individual will lead the delivery of our objectives for financial sustainability and improved access to services for potential members across Kent.

The existing team is highly effective operationally, and we are looking for a leader who will drive forward the positive culture within KMSTC: which is defined by a passion to support the members and a desire to learn. 

Applicants will need a blend of strategic and commercial experience, as well as the ability to oversee the day-to-day operational challenges of running a busy centre to meet member satisfaction targets. 

The CEO will work closely with the board of trustees to develop and implement the centre’s long-term strategy.

In addition, the CEO will play an important part in income-generation activities, building the centre’s wider public reputation and in forming relationships with key strategic partners.

See attachment for more detail on main duties and responsibilities. 

SKILLS & EXPERIENCE 

• Demonstrable experience of leading a similar service-oriented organisation. 
• Evidence of significant personal success in developing and delivering fundraising initiatives.  
• Ability to think strategically, be flexible and to organise and prioritise a complex workload with tight deadlines and budgets. 
• Ability to identify future strategies and translate into operational plans. 
• Strategic financial knowledge, including budgeting, forecasting and review. 
• Ability to develop a team, drive performance, and improve quality. 
• Good analytical and problem-solving skills. 
• Excellent communication skills, in writing and in public presentations. 
• The ability to work autonomously within an agreed framework of accountability. 
• Competent IT skills and the ability to complete administrative tasks related to the role. 
• Good employment law knowledge to enable the right people decisions to be made. 
• Understanding of legal requirements and principles of good practice in the management and governance of charities. 
• Experience of stakeholder management. 

You are very welcome to contact the reception team at the Centre to arrange a visit in advance of making your application. 

RECRUITMENT PROCESS 

1. Applications will be longlisted against the best fit to the criteria in the job description.
2. Longlisted candidates will be invited to an informal video interview with the Chair of Trustees.
3. Shortlisted candidates will be asked to meet the existing team, interview in person and prepare a short presentation for a panel of Trustees.
4. Interviews will be held in November (date tbc). 
5. Start date Q1 2022. 

ABOUT LAUNCHPAD

Based in central Reading, Launchpad provides vital information and support for vulnerable individuals, couples and families in Reading who do not have a stable place to live or are at risk of losing their homes.  We have been in Reading for over 40 years and have just opened a new Work and Life Skills Centre to enhance life opportunities for clients.  It is an exciting time for us!

Our services work in three ways:
 

Preventing homelessness

Launchpad works to prevent homelessness with a drop-in centre for anyone who needs crucial housing or homelessness-related information and guidance, and our floating support team helps people in the community address more serious housing-related challenges before they get worse.

Providing homes

We aim to break the cycle of homelessness by providing temporary homes with bespoke support for up to 100 people in Reading for periods of six to twelve months.

Rebuilding lives

Launchpad rebuilds lives to give clients the very best chance of success with a range of therapeutic activities, and support with education, training and employment.

THIS ROLE

The Fundraising Manager is responsible for the operational planning and implementation of all fundraising in line with strategic goals for the year, and delivering a range of fundraising events and projects within the charity’s developing fundraising programme – including supporter acquisition, supported stewardship communications, financial appeals and regular giving.

ABOUT YOU

Our ideal candidate is an experienced Fundraising Manager with a passion for helping the vulnerable, looking to work with a small team where you can make a real difference.

With excellent relationship building skills and significant experience of leading events and activities which drive individual donations, and corporate and community fundraising, you are looking for a new challenge and the chance to build a portfolio of innovative fundraising events and projects.

Professional, approachable, confident and empathetic, you love people and are great at motivating, developing, and managing effective performance to achieve successful outcomes - and meet ambitious fundraising targets

An adept project manager, you put the supporter at the heart of everything you do with experience of cultivating, developing and stewarding supporters to deliver a first-class experience.

You are ambitious in your approach, proactively managing stakeholders through excellent communication and planning skills.  You know your way around a fundraising CRM system, are competent with Microsoft packages and have experience of working with volunteers and managing a small team.

This is a superb opportunity for someone with drive, focus and a desire to work with our fantastic charity to help us to prevent homelessness in Reading.  You’ll discover a passionate, supportive environment where the entire team are working toward the same goals and are dedicated to making positive change, and a lasting impact on people’s lives.

Please note the role is office based at our premises in Reading.  There is flexibility for some working at home when necessary. As a key service for vulnerable people in Reading, our service has been open throughout the pandemic.

If this sounds like you, we would love to hear from you. 

Please visit our website where you will find more information, including details on how to apply.

The closing date for applications is 12 noon on 22 October 2021.  Interviews will be held on 1st November 2021.

Whilst appointments will always be made on the merits of the application and performance in the selection process, Launchpad is committed to achieving greater diversity, inclusion and equity in our workforce – and actively encourages and welcomes applications regardless of sex, gender, race, age, sexuality, beliefs or disability.

Summary

The Supporter Care Assistant Team Leader plays an integral part in developing a team delivering a first class, professional customer service by leading and coaching our advisors. We use a range of communication and feedback methods to ensure that where possible customer enquiries, donations and complaints are resolved at the first point of contact. You will be well versed in Contact Centre SLA and people management.

Interview Date(s): W/C 25 October 2021

Interviews will be face-to-face in the London office

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

As the Supporter Care Assistant Team Leader you will be responsible for:

• Providing a comprehensive and responsive information service to the public, advising on support services available for people living with diabetes, particularly Helpline and Supporting Membership.
• Support DUK's Safeguarding function by undertaking the role of 'Designated Safeguarding Person' as part of a team of DSPs.
• Day to day management, support and development of the team, including attending internal and external meetings as required.
• Promoting a culture of high quality and compliance within the team to ensure an excellent experience for those we come into contact with whilst keeping safe, legal and healthy.
• Manage a busy workload with competing deadlines while remaining calm and focused.
• Champion and encourage the delivery of an excellent level of customer service to people contacting the CCC.
• Demonstrate excellent written and oral communication skills with the ability to interact effectively with a wide range of people.
• Work as an effective team member, showing flexibility and a willingness to collaborate with others to get the job done
• Effectively manage and motivate a team to deliver against a set of objectives which are aligned to the overarching organisational goals supporting them to succeed in 'what they do' and 'how they go about it' and further develop them towards exceeding in the 'what' and the 'how' in line with the framework of Diabetes UKs performance model.

Ideal Candidate

Experience in working in a contact centre, either in a voluntary or a paid capacity is preferred. In addition, people management experience is highly beneficial to being successful for the role. The ideal candidate will have the leadership skills to manage a busy workload, alongside delivering difficult conversations whilst always remaining professional and calm. Providing information and feedback both verbally and in writing to a high standard is key, as well as being proficient in Microsoft Office software to produce weekly and monthly reports. You will also be expected to react and deal with change in a positive and timely manner whilst demonstrating an understanding of the emotional intelligence needed to translate this to the Supporter Care team.

Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK.

Visitor Experience Assistant

We have an exciting new opportunity for several Visitor Experience Assistants to join the organisation in the newly created front line role, working with colleagues, to ensure that all the Cathedral's interaction with the public are positive ones.

Position: Visitor Experience Assistant

Location: Chichester

Hours: Part-time, minimum of 25 hours per week but will require regular weekend working, periodic evening working and a flexible approach to working hours at busy times

Salary: £9.50 per hour

Contract: Fixed Term, initially for 6 months

Benefits: Pension contribution, 34 days’ leave pro rata, Employee Assistance Programme, access to our on-line training portal, career support, 10% discount in the Cathedral shop, and flexible working opportunities

Closing Date: 5pm Tuesday 3 November 2021, however we reserve the right to close earlier if we have suitable applicants so please do get you CV in as soon as possible.

Interviews: Successful applications for interview will be asked to complete an application form and interviews will be held early in November.

The Role

As a Visitor Experience Assistant you will join the amazing team of employees and volunteers who ensure that visitors have the best possible experience when they visit the Cathedral.  It’s a varied role, so you might find yourself:

• Seeking donations from visitors - in order to ensure financial viability for future generations
• Ensuring that the West porch, where you will be based, is welcoming and tidy with a good supply of promotional literature – to make an excellent first impression
• Being alert to any concerns with regards safety and security - and reporting them immediately to the verger’s team

This is a new role and a really exciting development and positive addition to the visitor experience team.

About You

As you might have guessed, this is a really important role for and although you don’t need any direct experience, because training and support is provided, in order to be successful in this role you will need to be:

• Comfortable working with figure because the team do like counting things
• Enjoy working with people and excellent at communicating with a variety of people – if you’re an enthusiastic chatterbox this could be for you
• A good team player and comfortable in contributing to making the team a success
• Comfortable in approaching people and “selling” the Cathedral

This is a customer facing role but if you don’t have any relevant experience that’s fine, but you must have the aptitude to deliver a high quality customer experience. 

The Cathedral is a living church and applicants should be in sympathy with its Christian mission.

About the Organisation

The Cathedral is a living, working place of worship that has been at the centre of life in Chichester for over nine centuries. It is the Mother Church of the Diocese of Chichester which covers East and West Sussex and it is also a visitor attraction, a venue for music and the arts and an all-round hub for the community welcoming over 350,000 visitors each year.

There are currently 35 employees in a variety of roles and about 400 volunteers many of whom work in visitor facing roles.

You may also have experience in areas such as Volunteer Manager, Volunteer Supervisor, Volunteer Team Leader, Customer Service, Receptionist, Host, Reception, Welcome, Greeter, Front Desk, Front Desk Assistant, Hotel Receptionist, Visitor Receptionist, Visitor Experience Officer, Casual Visitor Experience Officer, Visitor Experience Assistant, Visitor Experience Manager, Visitor Services Supervisor, Visitor Experience Host, Seasonal Visitor Experience Assistant, Seasonal Visitor Services Host, Visitor Experience Manager – Museum, Visitor Experience Manager – Cathedral.

The Greensand Trust is an independent environmental charity that works with local communities and landowners to conserve and enhance the distinctive landscape, wildlife and history of the Greensand Ridge and wider area, improving access, understanding and enjoyment for the benefit of everyone.

We are looking for someone who is experienced in SAGE to join our team and help deliver our wider work and objectives though delivering our financial processes.

Working directly to the CEO, this role is wide ranging and requires work at all levels from day to day processing through to statutory returns.

Position: Customer Services and Central Administration Lead
Type: Full-time (35 hours per week), permanent
Location: London office-based, N4 with flexibility to work up to 3 days a week remotely
Salary: £38,506 - £43,897 per annum plus excellent benefits
Salary Band: Band F2
Department: Customer Service and Central Administration team

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

The MS Society is a community of people living with and affected by MS and vital supporters including campaigners, volunteers and fundraisers. Our Customer Services and Central Administration team is focused on providing an excellent service for our supporters and internal customers. Our Customer Services and Central Administration Lead will be responsible for the operational delivery of this fast-paced and crucial function providing leadership for the supporter services, banking and thanking, administration, reception and facilities management across the MS Society.

As the successful post holder, you’ll be experienced in leading and continuously improving a customer service function, handling large volumes transactions and data whilst ensuring excellent quality and full compliance with policies and relevant legislation. You’ll have exceptional organisational skills and the ability to use digital and technology to develop innovative solutions. Ultimately, you’ll inspire and lead people to excel.

We offer 35 days annual leave (pro rata for part time employees) including bank holidays, travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our Every MS Story strategy.

Closing date: 12pm on Monday 1 November

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We’re a Disability Confident Employer. We’re committed to promoting equality and diversity.  We’d be grateful if you could complete the equality and diversity monitoring form on our website and submit it with your application.

As part of our commitment to equality, diversity and inclusion, the HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel.  

We particularly welcome applications from people with disabilities and/or from ethnic minority backgrounds, where we’re looking to build stronger and better representation among our staff.

The successful candidate must have the right to work in the UK. If we do offer you employment, you’ll be required to provide documentation to show that you’re eligible to be employed in the UK before starting employment.

No agencies please.

WaveLength is proud to be the UK’s leading charity focusing on loneliness and social isolation, working across the UK in local communities to reduce loneliness for people living in poverty by providing technology such as radios, televisions and tablets.

Research estimates that over 9 million in the UK are lonely at any given time. We help reduce the experience of loneliness by connecting people via technology to their families, support networks and communities. We calculate we work with over 25,000 beneficiaries a year.

The Covid-19 pandemic has highlighted the desperate issue of loneliness for millions
of people and raised awareness of the need for support across a wide range of donors. We want to capture the momentum of this increased awareness to build on our fundraising capability.

With strong fundraising foundations in place, we recently completed a review of our opportunities and resources and have a new focus on refreshing our existing donor base whilst diversifying our income streams. As part of this diversification, we are ambitious to recruit an experienced Digital Lead to develop our digital fundraising and communications activity.

We have a good understanding of our impact and have research that proves what we do works to alleviate loneliness, however we want to be better at weaving this knowledge, insight and personal evidence from the individuals we help into our storytelling, to build stronger and far-reaching supporter engagement through digital and traditional channels.

This is a fantastic opportunity for a driven, ambitious and experienced fundraiser to help us further build and drive our fundraising function forward. Working closely with the CEO, you will help set the digital fundraising and communications strategy, being directly responsible for raising related income and, as we grow and develop, you will also have the opportunity to build, support and lead a dedicated team alongside you. There is excellent scope for professional development within the role; to work autonomously and really own the outcome of your efforts whilst also being part of a supportive, collaborative and dedicated organisation.

For further details about the opportunity and WaveLength’s mission and vision, please download the full appointment brief below and or on our website.

Bexley Voluntary Service Council is an infrastructure charity (CVS) set up to strengthen and support our local voluntary and community groups to be resilient and offer high quality support to the community.

As we emerge from the pandemic, BVSC is positioned to bring together partners and communities that together will improve health and wellbeing and address inequalities.  The sector has many challenges ahead of them; BVSC is a leader in enabling the sector to rise to those challenges

We are seeking a visionary, inclusive leader with energy, integrity, and commitment to support both large local charities and small grassroots organisations through these uncertain times

Administrator

Small, established charity seeking an experienced Administrator to join our team! This is a part-time role (16 hours/2 days per week), based in our office at the Oval (SW9 6BG). The Administrator is responsible for all the charity’s administration at an organisational level, with significant financial administration responsibilities and responsibilities relating to the administration of aspects of our project delivery and fundraising. The Administrator has additional responsibilities for fulfilling the charity’s governance needs and ensuring the organisation and its team members are compliant with the charity’s policies. The Administrator will work closely with the Director, the Trustees and all the friendly team, as well as linking with freelance contractors and volunteers.

The successful candidate will have proven administration experience and have a particular interest in financial administration.  We are seeking someone who is proficient in MS Office, and has strong organisational and problem-solving skills. A charitable mindset and strong communication skills (both verbal and written) are also important.

Please see the Job Description and Person Specification for full details.

The starting salary is £24,000 pro rata, which includes 6 weeks’ paid holiday.

Job title:   Events Officer 

Location:   Hybrid working (Home/Southwater based)

Salary:    £25,000 - £27,500 per annum

Hours:     Full time (35 hours)

Closing date:  Thursday 28th October

We’re recruiting an Events Officer!

If you have experience of working for a charity in a fundraising role and experience of challenge events (treks, marathons, cycle events, triathlons and swimming) or fundraising events, we cannot wait to hear from you!

Our new strategy is deliberately ambitious, and we recognise that it takes all of us to create a world that is kinder to animals. 

Your part in this great work will be to ensure a first class experience for the thousands of people raising money to ensure the RSPCA continues to rescue, rehabilitate and rehome or release thousands of animals every year. 

What you’ll be doing:

• Managing the third party challenge events and in aid of fundraising opportunities for the RSPCA in order to achieve growth - both net income and number of supporters

• Working with the Event Manager to research and creatively develop ideas for potential new fundraising events for the RSPCA and its wider network of supporters whilst undertaking detailing feasibility studies

• Working to maximise income opportunities from the events and community fundraising activities

• Monitoring and reporting on income and expenditure budget, putting in contingency plans as necessary to ensure successful delivery of targets

• Developing and undertaking an effective marketing plan and timelines in order to secure maximum event participation and net income

• Working closely with other fundraising teams to ensure integration with donors, activity and sponsorship opportunities

• Developing good relationships and communications with branches, retail, animal welfare centres and community groups to ensure fundraising is both supported and delivered to agreed plans

• Managing external partnerships required to manage the events, including suppliers, agencies, partners and third parties

• Providing regular updates on event matters internally across departments e.g. the website, press, digital and other fundraising updates that may be produced by other teams

• Ensuring all events, community programmes and related fundraising activity complies with all industry legislation, charity law, Fundraising Standards Board, Institute of Fundraising guidelines, HMRC, IOF, Data Protection, RSPCA policies and procedures

You’ll have:

• Events and/or fundraising qualification or equivalent experience 

• Strong organisational skills with an ability to multitask

• Results driven and able to work to a high degree of accuracy

• Ability to work effectively with colleagues across various geographical locations using email, video conferencing, conference calls etc

• Good project management skills

• Experience of working collaboratively with many internal and external stakeholders

• Knowledge of a wide range of community fundraising techniques

• Proven successful track record of planning, and managing profitable fundraising events

• Knowledge of fundraising and health & safety legislation relating to events

• Knowledge of Website donation tools (e.g. JustGiving etc)

• Experience of working with figures and spreadsheets and presenting monthly income and expenditure results

• Experience of working with a CRM database (Salesforce)

• Has taken part in or organised a fundraising event or experience volunteering

What’s in it for you: 

You’ll have an opportunity to work for the largest animal welfare charity in England and Wales. 

We value and recognise our employees’ contribution and are proud to offer an extensive benefits package that includes:

35 hours standard working week, 25 days annual leave plus bank holidays increasing to 30 days with service; a generous pension scheme with associated life assurance and group income protection scheme; access to private healthcare scheme; support for professional development after qualifying period and access to our employee assistance programme. We also offer free parking on site.

Since the beginning of October, we have been trialing hybrid working.   Hybrid workers will split their time between working from home and Southwater location, with attendance in the office expected to be one or two days per week, as defined by the requirements of the role. This trial will be for a period of 6 months.  If successful, it is expected that this role will continue to operate across both locations.

How to apply: 

Please send your CV and cover letter quoting reference EO3430  by the closing date of  Thursday 28th October 2021.  A  job description can be downloaded from this web page.

If you would like an informal conversation about the role please contact the Resourcing Team and we can set this up for you. 

Early applications are encouraged, we reserve the right to close this vacancy when sufficient applications are received.

Due to the current Covid-19 pandemic we will be holding interviews through Google Meet For any part of the recruitment process requiring an onsite visit a full assessment will be carried out to ensure everyone’s safety. 

All online information and documents are available in alternative formats, including Braille and large font, upon request from the Resourcing team.

We strongly believe in being an innovative, diverse, and inclusive organisation and recognise that diversity in all of our people will help achieve that purpose and our mission more effectively. We actively encourage and seek applications from a wide diversity of candidates and in particular welcome applications from minority ethnic, black, and candidates with disabilities, who are currently under-represented at the RSPCA. 

Ending cruelty, promoting kindness and alleviating suffering to animals.