Assistant housing support worker jobs
How's your job search on our site?
About the role
The role will play a critical role to help deliver an effective and high performing rent collection and recovery service in accordance with legislation, the organisation’s policies, set performance targets and customer satisfaction requirements. In collaboration with the Resident Services Manager to ensure that the organisation is compliant with all regulations and using robust policy and procedures and ensuring the right systems are in place to effectively manage the revenue and income streams and arrears of the organisation. This role will also manage the impact of welfare reform provisions, ensuring an effective advice and support service to residents to manage risk on revenue and income levels.
Responsibilities
-
The role also oversees the best payment methods for all residents at sign up and this includes the setting up of standing orders or direct debits in line with the direct debit guarantee where applicable. To liaise with the Assistant Accountant who will oversee the administration of this.
-
Production of performance and management reports, setting collection targets in consultation with the Resident Services Manager and proactively monitoring and reporting in respect of service delivery, performance indicators and targets.
-
Maximise the collection of arrears by having regular meetings with the Team Managers; being proactive in contacting Support Workers or residents, providing them with clear instructions on information requests and repayment options.
-
To work closely with other members of the Revenue team to manage resident rent and accommodation charge accounts and other former resident debts, on a regular basis identifying trends and patterns on individual accounts and then liaise with Support Workers or residents to rectify income issues and address arrears in line with policies and procedures.
-
To maximise rent collection in line with targets by making arrangements to recover rent arrears and to enforce related tenancy conditions, ensuring residents’ rent accounts are monitored and prompt actions taken to prevent the accumulation of debt, and to authorise any rent account adjustments and refunds.
-
Work closely with the Assistant Accountant to ensure that all residents Personal Contributions (PC) and Housing Benefit (HB) are calculated correctly on sign up and when there has been a change of circumstance
-
Liaising with local authorities’ benefits teams and Government agencies on new benefit claims and issues in liaison with the Assistant Accountant and regular meetings together.
-
Acting as the main first point of contact on queries around revenue and income management, policies, procedures and systems.
-
Ensuring team have Welfare benefits training and are up to date with regulation. Working with Support Workers to ensure residents maximise their incomes by claiming all benefits due them
-
To assist vulnerable residents with prompt and appropriate action and advice, and liaise with other agencies and departments to ensure that their needs are met.
-
To be responsible for preparing timely and accurate reports on arrears cases, to attend Court and represent the organisation on individual arrears and possession cases when relevant, to prepare eviction reports and represent the organisation at evictions to ensure the successful repossession of properties.
-
To maintain appropriate and accurate records to comply with statutory and service-wide reporting requirements on performance issues.
-
To contribute towards the continuous improvement of performance in line with the organisation’s service plan targets.
-
To work with other agencies and departments such as the organisation’s Finance Department, Customer Services Team; Housing Benefits, The DWP, Advice agencies, Housing Officers, Solicitors and the Courts in delivering an efficient and effective service.
-
To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.
-
Cover the lead person when required on daily cash reconciliations whilst following finance policies and procedures
-
Cover the lead persons when required to organise banking with the Finance Department whilst working closely with colleagues within the Resident Services Department and other senior employees to carry out banking runs.
-
To undertake such other duties within the competence of the post holder which may be required from time to time.
-
Person specification
-
Experience
-
Demonstrable experience of working in a supported housing environment in a similar or related role
-
Experience of supervising a person or team
-
Qualifications
-
GSCE (or equivalent) in English, Maths
-
Skills and Knowledge
-
Knowledge of supported housing sector and housing law
-
Detailed knowledge of rent arrears issues and processes
-
Detailed knowledge of housing and welfare benefits
-
Understanding of trauma informed practice
-
Abilities
-
Capable of developing and maintaining constructive and positive working relationships both internally and externally
-
Personal qualities
• Be creative in problem solving and seek out practical solutions to complex problem
-
Demonstrate a high degree of accountability and decision making
-
Full driving licence held and maintained
-
Desirable criteria
-
Housing or a related qualification
-
Be able to meet deadlines and balance priorities
-
Be able to delegate and allocate work effectively
-
Be able to monitor operational and customer service performance and suggest and implement ways of improving performance
-
Be able to manage change, introduce new initiatives, and revise systems and processes
-
Be able to communicate clearly and concisely, with a systematic and consistent style including experience of report writing and drafting policies/procedures
-
Interview process
Interviews will be held during the week commencing 13 April 2026. The process will begin with a short pre‑screening interview. Candidates who are successful at this stage will be invited to an in‑person interview, which will include a practical test as part of the assessment.
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK. Due to the customer‑focused nature of this role, working from home will be one day per week
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
Product Marketing Coordinator
This role is critical in ensuring Dot Dot Dot’s property offer meets market demand, business needs, and our social mission.
You will manage key parts of the property product lifecycle - from defining value propositions and preparing properties for launch, through to marketing, viewings, and quality control. Working closely with Marketing and Services teams, you’ll help ensure our properties are well‑positioned, well‑presented, and successfully filled.
This is a varied, hands‑on role combining strategic thinking with operational delivery, and desk‑based work with regular visits to properties. You’ll be supported in role by our senior marketing coordinator and head of marketing and business development.
The fundamentals of the role
Marketing and sales enablement
- Develop property messaging, value propositions, and supporting materials.
- Ensure each property has strong visual assets, including photography, video, and written content.
- Create and maintain property information sheets for internal and external use.
- Coordinate property‑related communications, including Mailchimp viewing emails and location‑based social media content.
- Work with the Marketing team to deliver campaigns, promotions, and go‑to‑market activity.
Viewings organisation and coordination
- Plan, schedule, and continuously improve the property viewings process.
- Supervise and support a small team of property viewing assistants (PVAs), including training, quality oversight, and timesheet approval.
- Ensure PVAs have accurate, up‑to‑date product information, sales guidance, and customer engagement support.
- Occasionally attend viewings to assess quality and gather feedback.
Go-to-market planning and execution
- Visit properties to understand condition, local context, and customer appeal.
- Support property launch planning, including pricing, audience targeting, and marketing tactics.
- Coordinate with Marketing to implement campaigns that attract high‑quality guardians.
- Track and report on the performance of property launches and viewings.
- Work cross‑functionally to ensure alignment between product, marketing, and service standards.
Product vision and positioning
- Support the definition and development of clear, compelling property value propositions.
- Ensure property products align with business objectives, customer needs, and market trends.
- Work with Marketing and Services to connect operational quality with external positioning.
Market and customer insight
- Research market needs, pricing, locations, and competitor activity.
- Develop and refine guardian personas to support effective targeting and communication.
- Share insights across the business to inform marketing, sales, and product decisions.
- Handle applicant information responsibly, ensuring personal data is recorded, stored and shared in line with GDPR requirements and Dot Dot Dot’s data protection policies.
Product lifecycle management
- Liaise with Services during property setup to ensure standards and product features are embedded from the outset.
- Oversee the property journey from setup through launch and occupation.
- Ensure properties are ready for viewings and occupancy through clear coordination and communication.
About you
You’re likely to be able to demonstrate experience of, or aptitude for, much of the following:
- Interest in our mission and values as an organisation.
- Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner.
- Resourceful and proactive approach - the product marketing coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical.
- Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed.
- Ability to prioritise workload and efficiently manage diary in order to achieve results and meet deadlines.
- Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings.
- Ability to translate operational detail into clear, compelling customer‑facing messaging.
You’ll have the opportunity to deepen your skills in:
- IT literacy - you should be willing to learn how to use our CRM, Salesforce, as well as Slack, Google Workspace and other digital platforms.
- Public speaking - learn how to confidently communicate our mission, values and standards internally.
- Professional development and self-awareness, supported by access to training such as customer service, brand and behavioural tools.
- Understanding property guardianship, including how it works in practice, how to explain it clearly, and how to respond to common questions or queries from applicants.
Dot Dot Dot is a social enterprise that turns properties which would otherwise stand empty into inexpensive homes.

The client requests no contact from agencies or media sales.
Salary: £40,000 – £41,000 per annum (depending on experience)
Location: Reigate, Surrey (with some hybrid working)
Contract: Full-time
Closing Date: 19th March 2026
Start date: ASAP with consideration given to notice periods
Do you have the vision, leadership and compassion to transform the futures of women experiencing homelessness?
Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and South West of England.
We are now seeking an exceptional Supported Housing Manager (Surrey) to shape and lead our specialist women’s homelessness service at Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is a rare opportunity to combine frontline leadership, strategic development, and church and community partnership building in a role with real depth, influence and impact.
About the Role
- This is a leadership role with both operational and strategic responsibility. You will:
- Provide leadership and line management to the Deputy Manager, Senior Administrator and a skilled team of support workers
- Lead the delivery of trauma-informed, strengths-based, person-centred support
- Develop strong partnership networks across local authorities, charities, housing providers and churches
- Shape the future of Keychange’s women’s homelessness strategy across Surrey
At the heart of this role is a deep commitment to co-production, dignity, recovery, community and belonging.
Who We’re Looking For
You will bring:
- Substantial experience supporting or managing services for vulnerable individuals
- A strong understanding of trauma, safeguarding, risk and recovery-based practice
- Leadership of a team delivering frontline support
- Previous experience managing operational budgets
- Proven ability to build partnerships and influence across multiple stakeholders
- Excellent communication and leadership skills
- Confidence engaging with churches and Christian networks across traditions
- A values-led approach aligned with Keychange’s Christian ethos
Desirable experience includes:
- Managing accommodation-based services
- Existing Church partnerships across Surrey
Occupational requirement:
- This post is subject to the Occupational Requirement (OR) under Schedule 9, Part 1, paragraph 3 of the Equality Act 2010 that the post-holder is a practising Christian. This requirement is necessary and proportionate in light of the responsibilities of the role, which include: promoting and upholding the Christian ethos, charitable objectives and values of Keychange; supporting the spiritual wellbeing of service users; facilitating faith exploration; developing church partnerships; and representing the organisation in faith-based settings.
What We Offer
- Salary of £40,000 – £41,000
- 25 days annual leave plus bank holidays
- Hybrid working (with 4 days regularly site or community based)
- Employee Assistance Program and Life Insurance
- Contributory Pension Scheme with matched employer contributions
- Ongoing personalised learning and professional development
- A supportive, faith-centred, values-driven culture
For more information about the opportunity and for details on how to contact us informally to discuss the role in greater detail before applying, please see the job pack attached to this advert.
How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience. Applications without a cover letter will not be considered.
Recruitment Timeline
- Start date: ASAP with consideration given to notice periods
- Deadline for submitting your application: 19 March 2026
- First screening interviews, remotely: 25 March 2026
- Full interviews in person in central London: 30 March 2026
- Start date: ASAP with consideration given to notice period
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
About the role:
Ready to lead services that help people truly move forward — not just move on?
As Service Manager for our Lambeth PRS and Refugee Resettlement services (maternity cover), you’ll step into a visible, high-impact leadership role overseeing two established teams supporting families resettled in Lambeth through government refugee schemes and people transitioning from rough sleeping into private rented or social housing.
Day to day, you’ll be leading and developing a team of eight Support Workers, setting the standard for high-quality, trauma-informed and strengths-based support. You’ll hold oversight of complex casework, safeguarding and risk, maintain strong relationships with Lambeth commissioners and pathway partners, and ensure performance and reporting are on track.
You’ll balance operational grip with strategic oversight — using data to spot trends, driving continuous improvement, and ensuring clients are not only sustaining their tenancies but building confidence, connection and independence in their communities.
This is a fast-paced, partnership-rich role where your leadership will directly shape outcomes for families navigating life in a new country and individuals rebuilding after homelessness. If you’re someone who thrives on responsibility, backs your team to deliver their best work and keeps people’s aspirations at the centre of everything, this is your opportunity to step in and make a lasting difference.
About you:
- You’re a confident and compassionate leader who knows that strong management creates the conditions for change.
- Has experience leading frontline teams and knows how to motivate, challenge and develop others to deliver high standards
- Understands rough sleeping and the realities facing refugees and asylum seekers rebuilding their lives in the UK
- Is confident managing risk and safeguarding, and can support staff to work calmly and proportionately in complex situations
- Can build trusted relationships with local authorities and partners while holding performance and accountability
- Is motivated by helping people sustain their homes and build independent, connected lives — not just meet targets
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Sunday 15th March at midnight
Interview date: Tuesday 24th and Wednesday 25th March at SHP Head Office in Kings Cross
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Benefits
- Flexible working arrangements around 10am-4pm core hours
- 40 days paid leave per year: 25 days annual leave (pro-rata), 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days (pro-rata)
- Strong commitment to professional development with a dedicated training budget
- Up to 5% pension contribution
- Cycle to work scheme
- Employee Assistance Programme offering access to free therapy
- Work phone and laptop
- A supportive and inclusive culture with regular team social events
We are actively trying to increase the diversity of our workforce and we encourage applications from people from minoritised ethnic backgrounds. We are dedicated to being a workplace where everyone feels a sense of belonging and where diversity is celebrated. In our last staff survey, 95% said they feel a sense of belonging at Settle. Please see our website for more information on our approach to Equity, Diversity and Inclusion.
Settle is committed to increasing the representation of lived experience of the care system in our team. Therefore, care-experienced applicants who meet the essential criteria above will be guaranteed an interview. Plerase see the job description for a definition of care-experience.
The role
As a Senior Coach you will be working on the frontline delivering high quality one-to-one support to a caseload of young people across London. You will support young people to recognise and capitalise on their strengths by taking a coaching approach. You will work with young people who have been identified as having higher support needs and be proactive in taking steps to manage risk across your caseload. We are looking for a Senior Coach who can lead on demonstrating best practice across the coaching team and support the Programme Management Team to maintain an excellent standard of support. You will use your insight and experience to act as a mentor to new coaches and support coaching colleagues in their practice, and to look to actively improve our support offer in collaboration with other Senior Coaches and Programme Managers. We are looking for someone who is compassionate in their work with others and celebrates examples of good practice whilst highlighting where there are areas for improvement, approaching this in a collaborative way.
You will draw on your experience to build and strengthen relationships with external professionals and develop Settle’s network across the boroughs where young people live.
What we're looking for
We are looking for a driven, experienced individual, with the relevant skills to provide high quality support to a caseload of young people and ensure we give the very best we can. We are interested in someone who has a good grounding in a related frontline service and experience of proactively managing a caseload, collecting high quality data and keeping accurate notes. You will have the ability to take initiative and be comfortable flexing your priorities to support young people alongside holding Settle’s strategic goals.
You will be comfortable managing a level of heightened risk with the young people you are supporting, keeping timely and high-quality records, liaising with other professionals from a range of backgrounds, and providing support to colleagues to work towards positive outcomes for young people. You will have experience in managing safeguarding concerns well and thrive in the ups and downs of support-based work.
Overall, we are looking for a compassionate frontline worker, with an understanding of the value in coaching, and who has a level head at times of crisis. You are not afraid of shying away from difficult conversations and will challenge others appropriately to help them see a different perspective or viewpoint, always holding young people at the centre of your work.
Our vision is a 21st century Britain where no young person is homeless and all young people get a fair chance at doing well.
The client requests no contact from agencies or media sales.
This is an exciting role in our committed policy team leading the fight to end child poverty in the UK. The government has just published a UK wide cross-government child poverty strategy, and made some historic commitments to reduce child poverty including scrapping the two-child limit and expanding free school meals in England. However, there is more to do, and this is a great time to join CPAG as we look to monitor the impact of these changes and influence policy makers and parliamentarians to ensure child poverty is high up the agenda.
We are looking for someone with a track record of communicating complex policy areas in an accessible manner to a range of non-specialist audiences. You will have knowledge of parliamentary processes and the different advocacy levers that can be used to influence change. You will enjoy working collaboratively to identify policy issues and develop solutions, working closely with colleagues across the organisation as well as externally.
In addition, in a senior policy officer we are looking for someone to take a lead role in developing CPAG’s policy and research programme, including leading the delivery of research projects, helping to shape our press and campaigns work, and contributing to the development of future projects including fundraising.
You will have a track record of producing high quality research and analysis, including policy briefings, on social policy issues.
The postholder will be working in a fast moving, high profile and complex policy environment and will need to balance short term priorities with long term objectives. Current priorities include influencing the implementation of the forthcoming child poverty strategy, sharing analysis and expertise as part of the DWP’s review of universal credit, and monitoring the development of the green paper on the changes to disability benefits.
We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements, including considering part time hours. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
Please note we are recruiting for one person with the right fit at either the policy officer or senior policy officer level.
For more information about this post and to apply download the (Senior) Policy Officer job pack.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us.
Closing date for applications: Monday 16 March (midnight)
Interviews will be held in London w/c 23 March.
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Purpose
This role will report to the Executive Director, Finance and Operations, and will be responsible for providing executive assistance to three Executive Team members; the Executive Director, Finance and Operations (EDF&O), the Director of Communications and External Affairs (DCEA) and the Director, London (DL). The main duties include scheduling meetings, handling correspondence and assisting with the management of projects that all Directors are involved in. To be successful in this role, you will be able to initiate, meet deadlines and communicate effectively. Ultimately, you will be identifying and addressing the needs of the Executive Director/Directors, performing management and administrative tasks and building good working relationships to increase the effectiveness of the organisation.
Main Responsibilities
Working as the Executive Assistant & Project Manager to three Executive Team members for Citizens UK, reporting to Executive Director, Finance and Operations, your main responsibilities will include:
Contribute towards CUK’s mission and strategic objectives through Executive Support function
· Manage Executive Director/Directors diaries including booking meetings, scheduling attendees and organising venues, in person and online.
· Manage Executive Director/Directors correspondence including prioritising and responding to emails.
· Schedule Appraisal and Supervision meetings and visits: ensuring Executive Director/Directors time is well used through proper preparation and follow-up with direct reports, other local staff and external stakeholders.
· Process expenses for Executive Director/Directors as well as processing of invoice payments.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
· Provide management and administrative support to assist Executive Director/Directors in their workload.
- Lead coordination of monthly financial budget calls, including scheduling and managing diaries for approximately 17 chapter meetings each month, alongside quarterly budget review sessions.
- Provide live meeting support for all budget calls, including screen sharing, documenting key points, managing attendance, and ensuring smooth delivery of all administrative aspects.
- Serve as Secretariat for the monthly Operations and Organisational Development (OOD) Team Meetings, including drafting agendas, circulating papers, taking accurate and timely minutes, and producing post-meeting action logs.
- Maintain and manage the OOD SharePoint site, ensuring documents, actions and meeting materials are updated, accessible, and appropriately organised.
- Act as the primary administrative point of contact for the OOD team, responding to queries, managing workflows, and ensuring effective communication across the team.
- Work closely with the Director of Organisational Development, providing proactive support in planning, preparing and running the OOD meetings they chair.
- Oversee action tracking and follow-up for all meetings, ensuring progress is monitored, deadlines are met, and information is escalated where appropriate.
- Support wider departments of each of Executive Director/Directors, as well as wider organisational and project administration, as required, to ensure smooth operational functioning during the maternity leave period.
Build and manage projects and achieve work targets effectively
· Co-ordinate projects and ensure follow-up with team members where required.
· Create and manage systems to monitor performance of the Chapters, Projects and staff supervised by Executive Director/Directors: e.g. through reporting mechanisms and supervisions and appraisals.
· Maintain an action log Executive Director/Directors including following up with those responsible to ensure actions are taken. Manage their workflow and to-do list, assisting with prioritisation and the delegation of tasks to staff.
Learning, expertise and inclusion
· Undertake appropriate personal and professional development.
· Provide others with relevant and helpful advice and technical support.
· Proactive in maintaining own wellbeing at work.
Develop and manage internal and external relationships
· Build and maintain good working relationships with staff and stakeholders.
· Schedule meetings as required, setting agendas and circulating any papers.
· Work collaboratively across Citizens UK to ensure that interactions meet the expectations of our network and stakeholders.
· Take minutes at meetings as requested at other meetings where necessary e.g. Executive Team, CUK Leadership Team, staff meetings and external meetings.
· Manage and coordinate work within team and colleagues across CUK.
· Effectively liaise with external stakeholders, suppliers etc.
Communications
· Assist with drafting and producing communications e.g. newsletters, emails and other media, liaising with the Comms Team.
· Attend/dial in and take minutes of meetings.
· Provide team and stakeholders with regular, timely communications.
· Attend meetings and represent CUK effectively to audiences in meetings and at events.
Knowledge Management
· Ensure data is handled and managed in a GDPR compliant manner.
· Maintain an electronic filing system, ensuring processes and software are up to date and in working order.
Managing income and resources
· Ensure careful use and stewardship of CUK’s resources when booking venues, travel and incurring other expenses.
· Create and manage admin systems to track income resources effectively.
Contribute towards the CUK mission & strategic objectives Demonstrates enthusiasm and commitment to the function and the core mission of CUK. Reliably implements and participates in the development of policies, procedures, and values in the delivery of work across the team.
Build and manage
projects and achieve
work targets
effectively Identifies opportunities, initiates and manages projects; incl. planning and organising work effectively. Delivers on functional KPIs and targets. Delivers to time and budget.
Learning, expertise
and Inclusion Keeps up-to-date with functional good practice, incl. within third sector. Tains and coaches others giving relevant advice and technical support., incl. ensuring team have access to training and development opportunities. Displays self-awareness of DEI issues and good practice. Considers the impact on direct reports. Acts as a role model for DEI awareness and implementation. Is alert to and manages the impact of DEI issues for direct reports and stakeholders.
Develop and manage
external
relationships Proactively develops and nurtures new and existing relationships that further CUK goals; manages a diverse range of relationships. Seeks feedback and acts to ensure that stakeholders are having a good experience of working effectively with CUK.
Develop and manage
internal
relationships Manages and coordinates their work within team and with colleagues across CUK. Effectively line managers and develops staff. Encourages a culture of transparency and sharing across CUK.
Communications Provides stakeholders with regular comms; ensuring their needs are met with timely, appealing, communication materials. Represents CUK effectively to audiences in meetings and at events.
Knowledge
Management Responsibility for ensuring team members record and store data accurately and GDPR compliantly.
Generate income
and resources Contributes to plans and proposals to grow sources of income/ manage resources. Negotiates with suppliers/ third parties to reduce cost base. Participates in the development of funding proposals.
Safeguarding, Health Proactively undertakes risk assessment and responsibility for team wellbeing.
& Safety & Wellbeing Proactive in maintaining own wellbeing and supporting direct reports in managing their own wellbeing at work.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
QUALIFICATIONS
· Degree or Diploma in Business Administration or associated subject (D)
EXPERIENCE
· Provision of administrative and diary assistance to Executive level (E)
· Experience of handling a wide range of correspondence (E)
· Project management skills to track and monitor progress across teams (E) (D)
· Taking and writing minutes, developing reports and presentations (E) (D)
KEY SKILLS AND KNOWLEDGE
· Able to build relationships with a range of people and communicate clearly (E)
· Advanced level Microsoft Office, particularly Word, Excel, PowerPoint, SharePoint and Outlook (E)
· Diplomatic approach and discretion in handling sensitive and confidential information. (E)
· Previously developed time management and prioritisation skills. (E)
PERSONAL QUALITIES & VALUES
· Ability to take initiative and work independently (E)
· Self-motivated and adaptable (E)
· A positive enthusiasm for working within third sector and aligned with Citizens UK’s values (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Sahir has been on an incredible journey over the past four years. We have grown, strengthened our services and deepened our roots in the communities we serve. We are proud of what has been achieved and excited about what comes next.
Our CEO is stepping on to their next chapter, and we are taking the time to recruit the right permanent leader for what comes next at Sahir. In the meantime, we are looking for an Interim Chief Executive to help keep things steady, support the team and maintain the momentum we have built.
We are looking for someone who leads with empathy and compassion, works in partnership and brings the confidence and drive to support the organisation through a period of change.
About Us
Sahir is the oldest continuously operating LGBTQ+ charity in the Liverpool City Region. We are dedicated to fostering a brighter, healthier future for our communities.
We provide practical and emotional support, camaraderie and connection to:
· LGBTQ+ people
· People living with or affected by HIV
We actively confront injustice, combat discrimination and address inequalities. Through advocacy, partnerships and service delivery, we work to create a fairer and more equitable society for the people we serve. Our work is insight led and co-developed with our communities.
About the Role
This is a key interim leadership role focused on stability, continuity and care for Sahir during a period of transition.
The Interim Chief Executive will work closely with the Board, staff and partners to ensure Sahir continues to deliver safe, effective and person-centred services, maintains strong relationships and remains financially and operationally secure.
The role is not about changing direction. It is about protecting what has been built, supporting the team and helping Sahir move confidently towards the appointment of its next permanent CEO.
What We Are Looking For
We are seeking a senior leader who brings:
· Significant leadership experience in the voluntary, community, health, social care or equalities sector.
· Experience working with a Board of Trustees and supporting good governance.
· Strong financial oversight and organisational management experience.
· A calm, steady and values led leadership style.
· The ability to lead people well through transition and uncertainty.
· Strong relationship building skills and a partnership approach.
· Knowledge of issues affecting LGBTQ+ communities, people living with HIV and people seeking asylum is highly desirable.
What It Is Like to Work at Sahir
We want people to enjoy working at Sahir and to feel supported, valued and able to thrive. As a health and wellbeing charity, we place strong emphasis on staff wellbeing, reflective practice and work life balance.
We offer a friendly, inclusive and supportive working environment built on trust, openness and shared purpose.
Equality, Inclusion and Accessibility
Sahir is committed to equality, diversity and inclusion. We welcome applications from all suitably qualified candidates regardless of race, ethnicity, gender identity, disability, religion or belief, sexual orientation or age.
Lived experience is valued at Sahir, but it is not a requirement. We are interested in people who share our values and want to contribute positively to our communities.
You do not need to meet every requirement listed to apply. If you feel aligned with our values and excited by the role, we encourage you to apply.
We are happy to discuss reasonable adjustments at any stage of the recruitment process.
Sahir stands as the oldest LGBTQ+ charity in the Liverpool City Region. We’re also a proud support organisation for people living with HIV.
The client requests no contact from agencies or media sales.
REGIONAL ADMINISTRATOR
OASIS COMMUNITY HUB: WARNDON
PART-TIME 10 HOURS PER WEEK (0.25FTE) Mondays 8.45-2.45, 4 hours flexible.
(Post will require 1 day per month travel minimum to Birmingham)
FIXED TERM CONTRACT UNTIL 31/01/2027
SALARY: £6,635 (0.25FTE), £26,542 for 1fte
Want to enable young people to have positive lives?
Want to be part of a supportive, dynamic, fun & quality team?
Want to make the community a better place?
Want to grow in confidence and hope?
Our Youth and Community team based at Oasis Community Hub: Warndon are looking for a special, talented, and adaptable Regional Administrator, to help us strengthen and sustain our range of community and targeted youth programmes across Warndon and the Midlands region, through offering administration assistance and social media support. You will work alongside our Hub Leader to:
· complete a range of administration tasks to support the smooth running of the local hub projects
· Promote Community Hubs through various social media platforms
· Support the team with the implementation and effective use of the EVIDE data management system.
· Assist the regional director with administrative tasks as required
· Record all activity on our data management system.
· Promote and safeguard the welfare of children and young people you come into contact with.
· Actively engage in the learning and professional development courses provided as part of this employment.
We are looking for individuals who have:
· A relevant qualification in Administration/ Marketing and/or significant experience.
· Experience of working alongside other statutory and voluntary organisations.
· Knowledge of safeguarding practices with young people.
If you are enthusiastic about making a positive impact in our Oasis Midland’s communities, we invite you to be part of our journey. Apply now and help us create a brighter future together! As part of the package, Oasis offers:
· Flexible working where possible with family friendly policies.
· A non-contributory pension scheme, currently offering 7% employer contribution.
· Training and professional development opportunities.
To apply, email your CV including a Supporting Statement. Your Supporting Statement should be no more than two A4 pages and must address the following question:
· Please expand on your CV to tell us about relevant skills, experience and qualifications you have, that relate to the job description and person specification.
Completed applications should be returned by Midday Thursday 19th March 2025
Interviews will take place at Oasis Community Hub Warndon on Monday 23rd March 2025
If you want an informal chat about this role and Oasis Community Hub Warndon in general, get in touch with us via the Oasis Charity Job Website.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. supports Equal Opportunities. Registered Charity No. 1189489
The client requests no contact from agencies or media sales.
Do you want to work for a dynamic, creative, fast-paced charity?
At Action Together we see the amazing things people achieve when they work together to make the lives of others better. If you share our values: believe it’s possible, strengthen others, and be true, we’d love you to consider joining our team.
Finance Director
The ideal candidate
We seek a finance leader driven by values, with extensive experience directing finance operations and delivering top-tier financial planning, reporting, and governance. This role requires strong technical accounting abilities, exceptional communication skills, and the talent to explain complex concepts to diverse audiences.
You should be a collaborative, inclusive leader who excels at developing team members, managing risks, negotiating effectively, and guiding the organisation through periods of change. Most importantly, you must be committed to Action Together’s mission of social justice, equity, and community empowerment.
The role
The Finance Director will play a pivotal role in ensuring Action Together remains financially robust, sustainable, and compliant as a charity and employer. As a key member of the Senior Leadership Team, you will partner closely with the CEO and Board to shape a resilient business model, strengthen financial governance, and provide strategic direction that supports our mission and values.
You will lead and develop a high performing finance function, oversee annual budgeting and long‑term financial planning, and ensure high‑quality financial insight is available to the CEO, SLT and Board. The Finance Director has responsibility for the production of monthly accounts package, annual audit and statutory accounts, risk management, payroll assurance, investment strategy, and organisational compliance with Companies House, the Charity Commission, and all financial governance requirements.
You will play an integral role in supporting strong governance, working closely with the Treasurer and Board to provide clear, timely, and insightful financial performance updates, forecasts, and risk assessments.
You will also work with the Treasurer to shape investment strategy, strengthen financial controls, and uphold governance across all statutory, regulatory, and organisational requirements
Equality , Diversity and Inclusion
At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
In order to ensure that our workforce reflects our communities across all levels of seniority, Action Together is offering a guaranteed interview to any candidate who meets the essential criteria listed in the person specification and who is also:
- A disabled person and/or
- A member of a community experiencing racial inequality
Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.
Right to work
We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK
Please note, the successful candidates will be required to undertake a basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.
To strengthen the Voluntary, Community, Faith and Social Enterprise sector. To enable positive social change and promote social justice.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for an experienced and motivated professional interested in working in a thriving and successful Development team. We are seeking an individual who has the skills and determination to help support the University’s trust and foundation fundraising and enjoys working as part of a happy and vibrant in-house/remote team.
Working to support the Senior Development Manager, Trusts and Foundations; the Development Officer, Trusts and Foundations, will help to deliver the trust and foundation fundraising strategy. The post-holder will work alongside Development colleagues to identify funding opportunities both in the UK and internationally. The post-holder will have responsibility for securing significant new funds to support the strategic priorities of our £300 million fundraising campaign which covers a wide range of areas. This work will focus particularly on proposals for four and five figure gifts.
The post-holder will assist the Senior Development Manager, Trusts and Foundations, in cultivating currently engaged and new trusts, foundations and charities. They will work with the Senior Development Assistant (Research) to grow the pipeline of giving through research into suitable trusts and foundations whose aims are closely aligned with the strategic priorities of the University.
The post-holder will have experience of trust and foundation fundraising accompanied by a sound knowledge of university fundraising. They will be a creative and strategic thinker and possess excellent communication skills with the ability to work proactively, both internally and externally. This role will require knowledge of trust and foundation funders, excellent written communication skills and a high level of attention to detail.
Above all, the post-holder must be passionate about the role that philanthropy plays in supporting higher education for the benefit of society as a whole.
In addition to the salary on offer for this position, there are a wide range of benefits for staff working at the University of St Andrews:
- Financial contribution to relocation
- Membership of the S&LAS Pension Scheme with generous employer contributions
- A hybrid working environment, including partial homeworking where appropriate and a range of family friendly policies, supporting work-life balance
- Staff discount scheme for local and national goods and services
- Free staff parking, employee Carshare and Cycle to Work Schemes and subsidised local bus travel
- Subsidised sports membership, reduced tuition fees on degree programmes for staff, access to training and development opportunities including LinkedIn Learning, access to library facilities, salary sacrifice scheme
- 34 Days Annual Leave plus 5 Public Holidays.
Closing date: 11 March 2026
Interview date: 19 March 2026
The client requests no contact from agencies or media sales.
Are you an experienced HR Manager looking for a new challenge?
Do you inspire confidence in colleagues?
Can you handle a diverse workload?
The Diocese of Carlisle is looking for a
Human Resources Manager who will:
- provide high quality, reliable advice on HR law, policy and practice for clergy office holders and lay employees
- advise-on and implement HRM strategies, policies and procedures
- manage multiple recruitments
- oversee the development and operation of HR systems
- promote wellbeing and occupational health support across the Diocese
- ensure data protection compliance
Salary: £50,703 FTE 28 to 35 hours per week (other hours/flexible patterns of work may be negotiated) plus 15% non-contributory pension. Support with relocation costs.
Interviews: 26th March 2026 at Church House, Penrith
The client requests no contact from agencies or media sales.
VOLUNTEER COORDINATOR
OASIS HUB BLAKENHALE
PART TIME: 15 hours per week
FIXED-TERM CONTRACT: 18 months
SALARY: £10,533 for 0.3 FTE and £28,088 for 1FTE
We’re looking for an organised, people‑focused Volunteer Coordinator to recruit, support and coordinate volunteers across our community projects.
At Oasis Community Hub Blakenhale we provide a range of community activities including stay and play, food club, warm welcome space and adult education, community events and school holiday activities. Together, we aim to Creating places of belonging where we can connect with each other. Creating opportunities to volunteer and be change makers. Create a community we are proud of. Volunteers are at the heart of this work and the role of the volunteer co-ordinator will be a key part of this community.
Key Responsibilities
- Recruit, induct and match volunteers.
- Promote volunteering through events and local outreach.
- Provide ongoing support, supervision and admin for volunteers.
- Coordinate volunteers across hub activities.
- Support corporate/skills‑based volunteering and training sessions.
About You
- Experience supporting volunteers or working in a community setting.
- Strong communication and organisational skills.
- Knowledge of safeguarding and confidentiality.
- Confident with Word and Excel.
- Relevant qualification or equivalent experience.
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
What we offer
- Flexible working practices which encourage innovation and fresh ideas.
- A supportive network and friendly team in a motivating working environment.
- A non-contributory defined benefit pension scheme with 7% employer contributions.
- 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.
- Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.
Application process
For full details please go the Oasis UK charity website.
Closing date for completed applications is 9am Friday 20th March. Interviews will take place at Oasis Blakenhale on Wednesday 25th March.
Please send us your CV and cover letter.
To arrange a visit or an informal conversation about the role, please contact Oasis UK Charity Jobs website.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.