Are you looking for an opportunity to start your career supporting vulnerable adults?

About the roles

We have some exciting Assistant Support Worker opportunities (known internally as Duty Worker) where you can develop valuable skills and experience while playing a key role in providing support to St Mungo’s clients.

You will be joining the growing teams across The Hammersmith and Fulham Housing Pathway, a Supported Accommodation Pathway which includes vital services such as semi-independent, gender specific safe spaces and services for people with complex support needs. Our aim is to support people who have recently been sleeping rough, or who may be experiencing long term homelessness and work with them to develop the skills, networks and confidence to live independently in the community.

In these roles you will jointly manage the safe day to day running of the project with other members of the team and provide basic support and advice to clients. You will be the first point of contact at Reception for clients and visitors and have the opportunity to maintain a welcoming and supportive environment within the project. You will coordinate Health and Safety checks and administrative duties while working alongside the team to provide a person centred support to residents and clients.

About you

These are fantastic roles for people looking to develop a career in the sector; a number of current Managers started their career as Duty Workers. In addition you will have:

• Some experience of dealing directly with the public and/or clients or customers in a busy service environment and good communication skills.
• Personal experience of homelessness and/or an understanding of; and empathy with the issues faced by homeless or vulnerably housed people.
• A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills.

What we offer

Excellent Development and Growth Opportunities

• We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work.
• We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.

A Diverse and Inclusive Work Place

• Equality, diversity and inclusion are central to the organisation's values and how we work.
• We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.

Pay and Other Benefits

• For this role staff may be able to claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 

• St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff.
• St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website and click the ‘Apply Now’ Button at the top of the page to start your online application form. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am on 30 May 2022

Interview and assessments on: 7-9 June 2022

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

We are looking to recruit highly motivated and committed individuals to join our high performing, friendly and supportive team that prides itself on the difference we make to our clients lives daily.

We began a new contract with the Ministry of Justice in June 2021, delivering a pan London Housing Advice & Interventions Service, in partnership with St Mungo's. With Single Homeless Project staff co-located in probation offices, you will be working in close partnership with Probation Services, to support people on probation to either sustain their current accommodation or to secure new housing as needed.

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. 

We are seeking three individuals to join our team as Housing Advice Workers and deliver housing advice, guidance and support to these clients. Working with clients in your local designated boroughs, you will produce comprehensive and high-quality assessments on their support needs; particularly their housing, employment and financial needs and follow the most suitable pathway for them. 

We are looking for candidates who are passionate about working in this sector and with this client group and would encourage applications from those who are also at the beginning of their career path.

 To be successful, you will need to demonstrate the following either through direct experience or transferable skills:

• Some understanding of working in supported housing or floating support services, with a demonstrable knowledge of Housing and other related Legislation or a relevant qualification
• Experience of managing complex and difficult situations in relation to vulnerable client group(s). 
• Ability to effectively liaise with a range of service providers or agencies in order to establish or improve services for clients. 
• An understanding of the principles underlying a quality service, and customer focused, with proven ability to empower service users. 
• Ability to be self-motivating, work under pressure, and manage time effectively, prioritising different areas of work according to need.

Closing date: 6th June 2022 (at Midnight)

Interviews to be held on: 15th June 2022

This post will require an Enhanced DBS check to be processed for the successful applicant.

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited.

We’re looking for an experienced housing management professional, to undertake a new role in our Our Way Leeds (OWL) service.

Our OWL service offers young people aged 16 - 25, including families, accommodation, support and advice.  

In this rewarding role, you’ll ensure accommodation is maintained in a safe and habitable condition as well as undertake the case management of individual tenancies.

We are looking for someone who

• Enjoys building strong trusting relationships with clients and landlords
• Has a working knowledge of housing legislation
• With excellent organisational and prioritisation skills
• Holds a full UK driving licence and has access to transport

Above all we are looking for passionate people who are committed to making a difference to people’s lives.

So, if you can do most of what we’re looking for, please go ahead and apply. You could be exactly what we need.

Our Offer to You?

You will benefit from:

• 25 days annual leave plus bank holidays, rising to 30 days
• Many learning and career development opportunities, with paid and tailored training
• Free Employee Assistance Programme 24/7 including access to counselling and GP services
• Employer contributory pension scheme
• Good maternity, paternity, and adoption benefits
• Incremental pay  
• Care workers discounts
• Access to our Employee Networks including BAME, LGBT+, Mental Health and Wellbeing etc.
• Health and wellbeing opportunities
• Cycle to Work Scheme
• Access to Corporate Health Plan

We aim for our workforce to reflect the diverse and exciting region we serve and welcome applications from everyone, so come as you are and join us.

Good Luck!

Interviews to be held on: 1st June 2022

About The Role

Are you prepared to go the extra mile to ensure a positive outcome for your clients? Are you motivated to make a positive contribution to the lives of the people we support? If so, we really want to hear from you.

We are looking for a Support Worker to join our Male Pathway team. You will be field based within a team of 3 working with 52 single males across Bristol, with a Housing Officer and a Team Manager. We also work as part of a wider team supporting families and young people.

The team provides level 4 low-support accommodation as part of the Male Pathway in Bristol, working with males who have experienced homelessness in our temporary accommodation for up to 12 months. The support will be tenancy sustainment and supporting our clients to move into independent accommodation.

As a Support Worker, you will be providing housing related support, however you will be working closely with other agencies around specific needs including drug and alcohol services, mental health and DV, private letting agents and landlords and/or others. You will be managing tenancy, housing management, working with benefits (housing benefits, universal credits, PIP and other), bills, exploring options around education, training and employment, writing support plans and risk  assessment, budgeting, engaging with other professionals, working towards move-on from temporary accommodation. 

You will cover triaging applications from Bristol City Council, checking needs and risks are assessed appropriately ensuring the service is suitable for the prospective clients and any voids are filled in timely manner. The role will also include updating the Housing Support Register (HSR), helping to keep the system updated regularly and assisting in the preparation of quarterly reports for the commissioners.

This role will be challenging at times as you will be working with and supporting clients across a range of difficult and challenging issues/behaviours; an attention to detail, using your initiative and problem solving will be key.

This role is being offered on a full-time basis, working 37 hours per week. Bandwidth hours will be 8.00 am to 8.00 pm, Monday to Friday although evening working is on an adhoc basis.

We are committed to safeguarding and promoting the welfare of vulnerable groups and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory enhanced check via the Disclosure and Barring Service.

About The Candidate

To be considered for the role Support Worker, you will:

- Have empathy and understanding of the needs of clients who are experiencing homelessness and the barriers they face.
- Have an understanding or experience, of issues surrounding homelessness and good awareness of associated risks this may bring such as alcohol and substance misuse, mental health, self-harm, offending behaviour
- Have understanding or experience of debt management
- Network building to be able to source accommodation options and opportunities for clients. 
- Be resilient with the ability to be open and responsive to the challenging needs of clients and commissioners of the service
- Have an understanding, or experience, of lone working
- Have a knowledge and understanding of welfare and housing benefits
- Have the ability to motivate and engage clients in the  service and their pathway to independence.
- Be able to adapt your style and be able to ‘think on the spot’ when reacting to difficult situations.
- Understand the impact of trauma and can show us you have experience of or the ability to provide high-quality support whilst managing challenging situations.
- Committed to LiveWest values and bring enthusiasm and willingness within all aspects of the role and service.
- Have good IT skills, excellent interpersonal skills and understand the importance of working within equal opportunities, safeguarding and confidentiality guidelines.
- Be able to communicate on different levels both verbally and in writing.
- Take ownership and responsibility.
- Have a full UK driving licence and access to a vehicle.

The most important part of this role is to have pride in your work and have a positive attitude, a proactive approach and the confidence to support a diverse range of people.  You will be able to balance your passion and commitment with good organisational skills, and the ability to maintain appropriate boundaries. 

What we offer:

- Defined Contribution pension scheme – employer contribution of 6% - 9%
- Discretionary Bonus scheme
- Death in Service benefit (3 x salary) 
- 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave
- Family Friendly policies
- Health Cash Plan including dental and optical cover (worth up to £1,100 per annum)
- Employee Assistance Programme
- Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs  
- Cycle to Work scheme
- Car Benefit scheme
- Learning and Development including coaching and professional qualification support
- Volunteering days

You may have experience or an interest in the following: Recovery Worker, Navigator, Support Navigator, Care Navigator, Support Officer, Recovery Coach, Support Mentor, Peer Mentor,  Advice Leader, Coach, Service Coordinator, Care Practitioner, Home Care Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Mental Health Worker, Senior Healthcare Assistant, Care Staff, Community Development, Relief Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP or Flexible Working.

About The Company
LiveWest provides over 38,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 6,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility. 
 
As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone. 

As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please visit our website.

Recruiting for an Income and Housing Officer to join our Landlord Services team in Westminster!

GBP £30,000 per annum, working 35 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job Overview:

A dynamic, friendly and innovative care and support business known for its life-changing services is looking for a dedicated and target driven Income and Housing Officer who can maximise the organisation's rental income collection, effectively manage rent arrears and deal with other breaches of the occupancy agreement.

Managing a patch of 500+ units across our services you will ensure that challenging rent collection targets are met but also that everything is done to avoid eviction. Your personal qualities are as important in this role as your work experience.

Working alongside Operational Colleagues, the Income and Housing Officer will be responsible for overseeing the delivery of generic Housing Management services across their patch with the main focus on Income Collection and some ASB management. You will be expected to meet tight KPI's increasing rent collection and carry out rent arrears actions at all stages from the initial warning letters to the eviction stage.

In order to effectively deliver the services listed above to their patch, the Income and Housing Officer will need to work closely with Contract Managers and Support Workers working within our projects to empower and enable them to carry out their responsibilities. Strong interpersonal and stakeholder management skills are a pre-requisite to the role. The post holder will be extremely flexible and have the ability to effectively manage multiple projects at one time.

Key Responsibilities:

• Take responsibility for maximising rent collection across a defined patch of Look Ahead's portfolio of properties ensuring that rent collection targets are met and tenancies sustained
• Advise operational teams on their support related arrears management activities, including holding local surgeries with tenants and staff, taking direct control of higher level and more complex arrears cases
• Proactively monitor all current and former accounts within the defined patch and make recommendations to the Housing Manager for appropriate former accounts to be written off or referred to Look Ahead's debt collection agency
• Ensure that the rent collection function is carried out both sensitively and in a timely fashion so as to avoid the build up of excessive arrears and record all case details accurately.
• Ensure that all sign ups within the defined patch are done accurately on the correct type of tenancy and at the correct rent and service charge levels.
• Prepare files and documents for legal action and present cases in County Court hearings for possession claims, money judgements
• Serve NTQs, NOSPs, NRPs and carry out home visits as requested.
• Accurately and comprehensively record all actions on the housing management system and use reports from the housing management system to manage cases and monitor performance
• Assist with the taking on of new agency housing management responsibilities related to new services and as needed with the transfer of housing management responsibilities schemes to other providers
• Ensure that confidentiality and data protection is maintained throughout the service including all information held in whatever form
• Respond to management issues such as disputes and complaints including breaches of tenancy and / or licence conditions
• Ensure that there are effective and on going liaison processes in place with key agencies such as the housing benefit service , Department of Work and Pensions, the Job Centre and local debt advice agencies
• Develop and promote financial inclusion initiatives in the service such as advertising credit unions and local debt management advice services
• Contribute to special projects such as tenancy audits and suspected sub-letting
• Assist in the training of new support staff in the tenancy aspects of support for customers.

Person Specification:

• An understanding of the needs of customers who have experienced homelessness and who may also have support needs.
• Excellent time management skills to systematically monitor arrears and complete other tasks in a logical and systematic way.
• Excellent communication skills and experience of dealing with vulnerable people in a sensitive , friendly and clear manner.
• An understanding of how to effectively deal with breaches of occupancy such as anti-social behaviour and abandonment.
• The ability to communicate clearly with non-housing management staff and explain cases in a non technical way.
• A logical approach to problem solving and a willingness to deal with problems quickly and efficiently.
• A willingness to "go the extra mile" when working with our customers.

Our client has an immediate opportunity for a Housing Advice & Homeless Resolution Worker on a temporary basis. The position will be based in Liverpool.

They are a leading homeless and housing charity for the Liverpool Region. They work with people who are sleeping rough, living in hostels or struggling to manage their accommodation. They are committed to reducing social exclusion and health inequalities and helping people find a home and learn the life skills essential for independent living. Reflecting the diverse routes into and through homelessness, Our client operates a variety of services in different settings which ensure individuals do not slip through the net of provision. Our aim is to offer services which are of the highest quality achievable, relevant, informed by service users, and responsive to need.

Our Mission is to prevent and resolve homelessness, social exclusion and housing related poverty by providing practical, tailored support so that each person can find and maintain a home and achieve their potential.

Job role

To work within current legislation and policies to assess the needs of current and new clients who are homeless, sleeping rough or at risk of rough sleeping and take appropriate steps to prevent and / or resolve homelessness on the same day of presentation.

To co-ordinate access to overnight provision (Night Hub Service) when an immediate solution cannot be secured for new rough sleepers, until appropriate accommodation is secured.

To resolve and address immediate, ongoing and long-term needs, signposting, referring and supporting participants to access and take up specialist housing and welfare rights advice and other internal and external services as appropriate including resettlement, supported housing, education, training and employment, medical and other services.

To develop and provide comprehensive, individually tailored support plans that enable participants to address identified and assessed needs and maximize their potential to be self-determining.

To maintain a thorough and up-to-date understanding of current welfare benefits, housing and homeless legislation in order to provide appropriate, comprehensive and reliable advice and advocacy services which to meet identified needs, making referrals to the more specialised Housing and Welfare Rights Advisers as appropriate.

To negotiate the development and implementation of individualised and tailored support plans with participants, discharging all work in the most appropriate manner including provision of advice, advocacy, on-ward referral and support to take up services.

To maintain a thorough and up to date knowledge of available services and projects, both internally and externally, and their respective selection criteria, identifying, signposting, referring and supporting participants to access services as appropriate to address identified and assessed needs.

Where no immediate solution can be secured to prevent rough sleeping, to coordinate access into the Night Hub Service and to provide daily follow up advice and support to ensure resolution or access into appropriate accommodation.

Experience and Knowledge

Our clients requires the following:

• Knowledge of the needs of rough sleepers / homeless people.

• Thorough and up to date knowledge of welfare benefits, housing and homelessness legislation.

• Thorough and up to date knowledge of local voluntary, statutory and specialist housing, advocacy, medical, support and related services.

• Experience of delivering good quality advocacy or housing advice that meets the needs of vulnerable people.

• Experience working in a related homelessness, housing or support setting, delivering effective services to vulnerable people

• Experience of undertaking risk and needs assessments.

• Experience of developing comprehensive, client led resettlement and support plans.

The post of Housing Advice and Homeless Resolution Worker is subject to Disclosure (Enhanced DBS check)

A full job description and person spec will be issued on suitable application for this role.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Support Assistant

Aim of the role: To support and empower our customers to increase their life skills

Salary: Part time salary £10,927 per annum

Full time salary £21, 854.00 per annum

Location:Kensington & Chelsea- Young Peoples Service

Contract:       Permanent

Hours:1x part-time vacancy to work every weekend and one weekday every 2 weeks. The shift comprises of alternate weekend shifts (Friday-Saturday-Sunday)  7am to 3pm The following weekend (Saturday-Sunday) will be a late shift 2pm-10pm.

Benefits:

As part of your employment package with us, we offer:

• a competitive salary, comprehensive training and development programme, 
• 25 days annual leave plus bank holidays, increasing each year to 30 days annual leave plus bank holidays after 5 years 
• option to buy or sell annual leave up to one week’s annual leave
• a health cash plan providing cash back towards healthcare bills and other wellbeing benefits
• occupational sick pay
• contributory group pension scheme
• free life assurance
• cycle to work scheme and season ticket loans

         

About the Role

The aim of the role is to support and empower our customers to increase their life skills, self-management, and confidence to successfully sustain independent living.

You will be part of a dedicated and supportive team, and so will need to demonstrate a positive and inclusive approach.

You will work alongside Support Worker colleagues to assess customer needs and risks and ensure our customers can thrive and achieve their potential.

About You

As well as having an interest in supporting vulnerable people to achieve independent living, you must have an empathetic approach and a clear understanding of why people become homeless, and the needs and challenges they face.

You must be able to communicate clearly, both verbally and in writing, and be competent in the use of Microsoft Office Word and Excel applications.

About Evolve Housing + Support

Evolve is a leading homelessness charity in London, providing housing and support to over 2,000 people each year.

We believe in building on people’s strengths, aspirations and goals to help break the cycle of homelessness and help them move forward with their lives.

We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life.

Our mission is to help children, young people and adults who are homeless or at risk of homelessness reach their potential, and move on to live happy, fulfilled lives.

Your application

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.

Please ensure that your answers give a clear outline of how your application meets the criteria for this job.

£12.00 - £12.75 PER HOUR

PERMANENT, FULL-TIME/PART-TIME HOURS

SUMMER WORK, BANK AND NIGHTS AVAILABLE

No experience in care is required – a comprehensive induction and training programme will be provided!

At St Elizabeth’s you are more than a care worker. You are a valued member of our longstanding community that makes the world of difference to the lives of the individuals we support. Our people are at the heart of everything we do. In addition to excellent staff training, our employees are also rewarded with other great benefits such as:

- Starting salaries from £12.00 per hour for direct care roles
- Fully paid two-week induction
- Recommend a friend payment of £1000! (T&Cs apply)
- Minimum of 23 days per annum holiday entitlement rising to 38 days for allocated areas
- 20% uplift on your salary for working overtime on a Saturday & Sunday for allocated roles
- Fully paid for enhanced DBS
- Life assurance
- Opportunity to pursue recognised qualifications of your own (fully funded by us!)
- Free on-site parking
- Excellent reward and recognition programme
- High street retail/leisure discounts
- Discounted gym membership
- Confidential employee assistance programme
- Contributory pension scheme
- Comprehensive development plans designed for you
- On-site accommodation from £200 per month for allocated roles
- Subsidised staff transport service from Bishops Stortford, Harlow, Sawbridgeworth, Hertford and Ware
- Licenced sponsor with an “A” rating

About the role

Our fantastic care teams assist our children, residents and learners that live in well-equipped residential bungalows with various aspects of their day-to-day lives. This includes, personal care, leisure activities, domestic duties, administering prescribed medication alongside developing life skills, whilst creating a nurturing and welcoming environment that replicates home.

If working in our Children’s Home or Supported Living Service, you will also support our children and young people with their education, providing support in classrooms, enabling them to grow in confidence as they acquire new knowledge and skills that support their independence, health and self-esteem.

About you

You don’t need experience in care to join us but you do need to be dedicated, motivated, caring and passionate about people. We will give you all the training and support you need, such as helping you achieve fully funded qualifications in Adult Health & Social Care and Residential Child Care (NVQ/RQF Level 2 & 3).

If you’re an excellent communicator, with the desire, patience and motivation to support others we would love to hear from you!

St Elizabeth’s

St Elizabeth’s is situated in 60 acres of Hertfordshire countryside between Harlow and Bishop’s Stortford. We support people with Epilepsy and other complex needs in our Children’s Homes, School, College, Residential Homes with Nursing and Day Centre.

How can you find out more?

To apply, please submit an up to date CV on our website. Please contact for more information regarding the role and the application process.

All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note we are not on a public transport route. Salary is dependent on the role, qualifications and experience.

Applications will be reviewed and interviews scheduled on a rolling basis; therefore, we recommend that you apply sooner rather than later. We reserve the right to close this advert if we receive sufficient applications ahead of the deadline.

At present we are only able to accept and consider international applications from those that qualify for a Health and Care Worker Visa. To check if your occupation is eligible and for further guidance, please visit the Home Office website.

St Elizabeth’s Centre is committed to safeguarding and promoting the welfare of children, vulnerable adults and young people.

The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. St Elizabeth’s is proud to be recognised as an Investor in People and to hold Disability Confident status. We are an equal opportunities employer welcoming applications from across the community.

Some of our positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Our vacancies are exempt from the Rehabilitation of Offenders Act 1974.

Registered Charity No.1176777

Care Work, Support Worker, Residential Care, Children and Young People, Learning Disabilities, Epilepsy, Health Care Assistant, Care Assistant, Child Care Worker

Ref: 132 985

Our Food Allocations Assistants allocate FareShare food to Greater Manchester community food members (CFMs), working closely with the Warehouse team to ensure timely, accurate and food safety compliant deliveries and collections.

Key responsibilities include

• confirming food orders with CFMs on the phone or via email using our in-house database system
• ensuring food coming in to the Warehouse is entered quickly and accurately onto the database to avoid wastage
• managing any issues or problems experienced by CFMs with care and attention
• understanding and following all food safety and other relevant procedures
• training and supporting our team of Food Allocations volunteers where needed
• supporting the Warehouse operation by doing goods-in, and picking and packing orders where required 

Working alongside a team of staff and volunteers, the successful candidate will be committed to providing outstanding customer service to our CFMs.  You will need strong communication skills, attention to detail, the ability to juggle priorities calmly and effectively, and a positive can-do attitude to succeed in this role.  You'll also need to demonstrate cultural sensitivity and the ability to build the trust and engagement of our CFMs.  Experience using standard MS Office packages is essential, and previous experience using in-house databases is desired.

Do you want to be part of shaping a brand new innovative residential support service for young people in Leicestershire?

Can you achieve transformational change for looked after young people who have a range of complex needs?

If you're passionate about the children and young people in your care and can show understanding, tenacity and consistency of care - this may be the opportunity for you!

History of Service

A new model of Children's Residential Care provision has been developed within the Children's Innovation Partnership between Barnardo's and Leicestershire County Council. The partnership was established to drive forward key elements of the Care Placement Strategy 2018-2021. The Care Placement Strategy is an overarching document which brings together key departmental strategies within the overall pathway of edge of care through to leaving care.

Residential Design Brief

The first Design Brief the Children's Innovation Partnership was tasked with was in Residential Care. A period of comprehensive design work was carried out between January - September 2019, led by Barnardo's. The design work analysed strengths, areas for development and opportunities within the county.

Service Overview

Multi-Functional Properties

An element of the model is the procurement of properties to be used as Multi-Functional Properties. Each of these properties will be fully self-contained, multi-functional- each will be able to house up to two young people as well as staff accommodation.

The property will be a CSE/CCE home.

Initial Location of Post

Potential sites will be confirmed at interview.

Supplementary Information

Objectives of Service

This provision will take a therapeutic needs-based approach to ensure that the support each child receives is the most appropriate to their specific needs.

Young people requiring residential support may have more severe behavioural problems than young people requiring other types of provision for a variety of reasons, including:

* Effects of previous neglect and trauma.
* Impacts of disrupted relationships, including separation from their parents, breakdown of previous placement(s).
* Negative peer influences with concerns that they are on the cusp or involved with criminal exploitation or child sexual exploitation.

This provision is being established to increase the capacity of provision for young people within Leicestershire, to increase local support for our most complex and vulnerable young people. This provision will focus on the following principles intended to improve outcomes:

* A safe and structured group living environment.
* Residential workers who are specifically trained in attachment and ACES are warm and responsive.
* Opportunities for young people's development.
* Therapeutic support and relationships.
* Trauma-informed approaches.
* Preparation for adulthood.

The aim of the service is to provide a nurturing and high quality environment. The accommodation will meet the needs of young people who have experienced trauma, neglect, rejection and whose basic needs have not been met. The accommodation will provide a truly therapeutic environment that can meet the needs of young people who require support to manage their behaviours safely, develop their resilience and prepare them for the demands of future life with their own families or in other settings.

The staff working alongside young people will be fully accepting of the young people and be prepared to offer them a professional relationship based on understanding and acceptance which is informed by our understanding of the effects of trauma and poor attachment.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.

This post may attract an additional market supplement and /or relocation expenses. Must be able to travel throughout the Locality to meet the requirements of the role.

SUPPORT PLANNER, TEENAGE PARENT SERVICE, NOTTINGHAM, TEMPORARY UNTIL 31/03/2023, 18.5 HPW, FRWK06 £10,063 - £11,146 PRO-RATA

Sunrise House provides accommodation and housing related support for young women aged 16 to 19 who are pregnant or who have young children. The accommodation is situated in self-contained flats in Nottingham. Residents are expected to participate in support planning to boost their skills and confidence and engage in a resettlement programme. Staffs assist service users in finding appropriate move-on accommodation and equipping them with the skills needed for independent living.

We are looking for reliable and enthusiastic candidates with an understanding of safeguarding and a desire to work with vulnerable young women and children. Experience of working in an accommodation setting or similar environment is not necessary but preferable.

 The main functions of these roles are;

• To build the skills and confidence of service users to empower them in maximising their independence, including parenting skills.

• To contribute to the achievement of contractual service obligations

• To work in partnership with key stakeholders

• To take responsibility for the welfare of the service users and children  on site

• To assist service users in moving on into settled accommodation

The role will require you to work weekends Saturday and Sunday shifts on a rota. The role requires a degree of flexibility in relation to working hours.

This role is open to women only and Framework considers this a genuine occupational requirement under the Equality Act 2010.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer, we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments, please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE

We are working in partnership with Dr Green and Slater Rest Houses to find the next Assistant Scheme Manager for their 24 flats in Stockport.  The scheme provides sheltered accommodation for older people who can live independently. Eligibility criteria are that the applicants have been living within 5 miles of Stockport Town Hall for 10 years immediately preceding their application. Applications are processed by the trustees and the selection of suitable applicants is based on criteria of financial, medical, and social need.

The role is wide ranging; from engagement with residents and ensuring the properties remain well maintained to organising social events for the residents.

This is a significant and rewarding role that will require the post holder to demonstrate the following:

• Recent experience of working with adults within a support setting
• Experience of tenancy and property management issues
• Understanding of welfare benefits and social care systems and provision
• Able to facilitate social/recreational events and meetings
• Ability to respond to the support needs of older adults in a sensitive and solution focused manner.
• Have a positive approach to working both on own and as part of a team

The successful candidate will be a proactive and a positive individual with a light touch yet excellent organisational and interpersonal skills.  You will have high attention to detail and not be afraid to take ownership of issues and work to a resolution.  You will have excellent verbal and written communication and due to the varied nature of the role, you will have a flexible approach with the ability to prioritise and plan ahead ensuring that the welfare and wellbeing of the residents is at the forefront of all your work.

For any further information, please contact Sandra Smith, Associate Director, Charisma Charity Recruitment.  Applications should be submitted via the Charisma Charity Recruitment website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.

Closing date for applications: 6 June 2022

Interview date: 26 or 27 June TBC

Educational Assistant (Priestnall School)

Hours

34.5 hours, 39 weeks 

Salary

£15,431.59

Location

Heaton Mersey

Job Purpose

Inscape House School has been working in partnership with Priestnall School for many years to provide support for autistic students in the mainstream high school. The post holder will work as part of a multi-disciplinary team in assisting the delivery of the curriculum, the holistic development and care of the students. In addition, the postholder will be required to participate in other activities within the school including supervision of break and lunchtimes.

About you

Do you have a passion for helping young people achieve their potential? Want a rewarding role?

We’re looking for someone who has:

• Relevant qualification in education and/or childcare (or commitment to obtain an NVQ Level 3 – Teaching Assistant qualification).
• Experience of working with autistic students in a classroom setting.
• Ability to work effectively and cooperatively with colleagues within a staff team.