Assistant Jobs in Central London, Greater London
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We are recruiting for an experienced Head of Finance for our small and energetic Accounts team. The School of Philosophy and Economic Science is a registered educational charity offering courses to adults, both in person and online.
This position gives you an opportunity to get involved in all aspects of charity finance, from managing a team to reporting to the Trustee board, coordinating budgets and overseeing our annual audit. It's a busy and varied role.
The Head of Finance reports directly to the charity's General Manager and Treasurer.
The purpose of the role is twofold:
- To maintain and improve accounting reporting and controls
- To manage, support, and develop the Senior Accountant and Accounts Assistant
This is a true hybrid role, working from home with two days a week in our West London office. We offer 28 days of annual leave a year, with Bank Holidays and the period between Christmas and New Year in addition to this leave.
SPES offers courses in Philosophy, Economics and other subjects founded on spiritual principles expressing the natural laws applicable to humanity.
The client requests no contact from agencies or media sales.
We are proud to be partnering with a well-established grant giving organisation to help find their next Finance Assistant on a 6 month contract (full time). This role requires you to be in their central London office 5 days per week for the first 3 months and 3 days in the office per week thereafter.
The Finance Assistant is responsible for smoothly running all transactional processes for grants, payments, reconciliations, and financial reporting. The post holder will also lead on any applicable system enhancements thus offering a critical and wide-ranging systems support role for the charity. The post holder will ensure that financial transactions are properly allocated, recorded, and maintained. They will assist in the preparation of audit data as well as supporting project reporting to aid in the preparation of the annual statutory audit.
- To provide a high standard of financial grants support to the Charity, including modelling income, expenditure and cashflow.
- To provide a high standard of financial administrative support in processing supplier invoices using the appropriate VAT coding and processing of grant payments on the SAGE database.
- To process the payment of grants to ensure that payments are kept in line with both cashflow and forecast.
- Process grants payments and check against grant contracts.
- Monitoring and follow up on overdue grant requirements, including the chasing of contracts.
- Extract financial grant data from the Charity’s systems and produce financial analysis and forecasting models and reports on past and current funding, coupled with forward projections to improve visibility of and planning for future financial commitments.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
The Finance Assistant has responsibility for accounting duties as a vital part of the Whitechapel Gallery’s finance function, and provides support to the Finance Manager and Head of Finance in the operational financial management of the organisation. Although experience in a Finance department or administrative role would be beneficial, the role is most suited to a proactive, positive and friendly individual with strong communication skills, ideally with a passion for the Arts.
Please check our website for more information.
- Salary: £28,088 per annum, pro rata, subject to deductions for tax and national insurance contributions as required by law.
- Hours: Full time, 5 days, equivalent to 37.5 hours per week. This may be flexible. There is also the option to work part time at 0.8 FTE (30 hours per week).
- Location: FLEX office, Vauxhall, London – Flexible hybrid working with a mixture of in person and home/office working.
- Pension: 4%, incremental pension contributions.
- Contract: 2 years, fixed term (with possibilities of extension subject to funding)
In this role, you will support FLEX’s policy and advocacy work to secure access to rights for all workers in the UK and prevent labour exploitation. As well as work delivered directly by FLEX our policy strategy includes work through coalitions such as the Labour Exploitation Advisory Group (LEAG) and the Taskforce on Survivors of Trafficking in Immigration Detention, two networks made of expert organisations directly supporting people who have experienced or are at risk of exploitation.
This role requires someone with real passion and commitment to FLEX’s work to end labour exploitation and our values of Respect, Courage, Integrity, Justice and Accountability as we work to challenge and positively transform policies, attitudes and practices that drive labour exploitation.
The client requests no contact from agencies or media sales.
I’m looking to speak to a Digital Marketing specialist, with great copywriting skills and experience running Paid Ads, including Facebook Advertising and Google Ad Grants. You will join a global children’s charity, as their new Digital Marketing Assistant, committed to ending the global education crisis and unleashing the potential of the next generation. The role is offered as 4 days a week, with flexibility to work from home 3 days, and 1 day based in their Central London office.
I’m looking to speak a creative and technical digital marketer who has experience running paid media campaigns, email campaigns, SEO set-up and tracking, CRM experience and capturing landing pages. You may have developed your experience at an agency, at a charity or an organisation who understand audience acquisition. You will have a ‘can-do’ attitude, be able to juggle multiple tasks simultaneously and be a collaborative team-player.
If you care about issues like climate change, gender equality, inclusion, helping refugees and ensuring the voices of young people are represented at all levels of decision-making, then education is the key to unlocking big change in these areas.
You will join a passionate team, who offer great benefits;
- An inclusive environment, they are in their second year of trialling an innovative 4-day-working-week trial, with the office closed on Fridays.
- Travel – opportunities to visit global projects and attending the annual United Nations General Assembly in New York
- Regular in-house training
- Salary £28,000+
Please apply today with your CV (with clear examples of your fit with the above), to start the conversation. Applications will be reviewed on a rolling basis, and if it’s good fit, I will be in touch to organise a time to talk.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
At a time when our digital offering is expanding, we are now looking for a Digital Projects and Infrastructure Assistant. This post is ideal for someone who has some prior digital experience and is looking for an opportunity to grow.
Reporting to the Digital Projects Manager you will work within a passionate digital team, providing support to the team’s workflow, including key digital initiatives such as digital projects, and infrastructure enhancements.
You will support the Digital Projects & Infrastructure team to develop project briefs, embed digital products within the organisation and advocate for the use of compliant and approved digital tools.
You will have a good familiarity with digital tools, and an up-to-date knowledge of digital innovations.
If you are ambitious, looking for your next challenge, and would like to play a key role in The Salvation Army’s digital growth, this could be the role you’re looking for.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Working hours: 35 hours per week minimum
Closing date: 23:59, Sun, 22nd Sep 2024
Interview Date: w/c 30 September 2024
Benefits 25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme
Additional Salary information £30,404 per annum (working a minimum of 40% across each month at our London Headquarters) or £27,146 (Less than 40% attendance at our London Office)
Appointment subject to satisfactory references and proof of right to work in the UK.
Location: At The Salvation Army we strive to make flexible work arrangements available to everyone. Therefore, for this position, we are open to considering options that meet your needs and the needs of the department. Our flexible options include agile working (a mix of remote and a minimum of 40% Office Based), agile flex (Less than 40% office based), home-based working (irregular office attendance less than 1 day per month at a Salvation Army site), job sharing and compressed hours (full-time hours condensed into a shorter week).
For details of how to prove your right to work in the UK please visit the Government website and search ‘Right to Work’ and please note that we are unable to offer sponsorship.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Your new company
An excellent opportunity has arisen within a large, global not-for-profit organisation based in the City of London. This is a permanent role, working as an Assistant Finance Manager for a medium-sized team. This opportunity also offers hybrid working.
Your new role
- Supporting the finance department by handling more advanced accounting tasks, managing financial records and providing guidance to more junior members of staff.
- Oversee and manage the reconciliation process. This includes identifying and rectifying any discrepancies.
- Oversee and manage the aged payables and receivables.
- Support on donor reporting expenditure and forecasts.
- Maintain accounting journals, ledgers and other financial records.
- Perform month-end processes effectively.
- Provide support to the Management Accountant.
- Prepare prepayments and accruals journals and maintain the schedule.
- Prepare payroll journals for sign-off.
- Provide accounts payable support.
What you'll need to succeed
- Part-qualified accountant. Fully AAT qualified is essential.
- Advanced excel user.
- Experience in a similar role. Strong with month-end.
- Experience working with Workday financial system.
- Great communication skills and the ability to work in a fast-paced environment.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We are looking to recruit two Visitor Experience Assistants to join our team based at our London site. You will join us on a part time, permanent basis, working 1250 hours per year (annualised contract) and in return, you will receive a competitive salary of £15,838.98 per annum.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.
We are looking for enthusiastic, passionate team members who understand and are committed to providing customer service excellence and who put the visitor at the center of everything they do.
The ideal candidate will have previous visitor facing experience ideally in a leisure or heritage environment. You will need to be a confident communicator, a team player and be able to respond quickly and positively in a changing environment. Being flexible in your outlook is essential as you will be fulfilling a variety of roles at the museum.
You will also support the museum in hosting evening events from gala dinners to sleepovers and outdoor film nights. An understanding of the importance of supporting and fulfilling a ‘host’ role for corporate clients and Museum partners is desirable.
As a Visitor Experience Assistant, you will have a variety of roles which will include:
- Proactive response to ensuring the highest possible visitor standards are maintained.
- Providing a warm welcome to our visitors and enhancing every visitor’s experience at the museum through your engagement with them and your problem-solving skills.
- Supporting activities, events, general museum operations and processing visitor bookings at admissions.
- Promoting and selling museum guidebooks, services, commercial activities, and events to visitors.
- Supporting the museum’s fundraising and commercial activities.
- Providing a safe and secure experience for everyone.
- Being a first aider and fire marshal. Training for both roles will be provided.
- Inspire visitors by sharing the Royal Air Force story and the story of the people who shape the Royal Air Force.
- There will also be the opportunity to provide engaging talks to visitors.
These are permanent, part-time roles working 1250 hours annually. The working hours each week will be dependent on business requirements (maximum 35 hours per week during peak season and minimum 4 hours per week during off-peak season). You will work a flexible pattern which will include working some weekends, bank holidays and occasional evening/overnights.
If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.
Closing date for applications: 23 September 2024
Interviews will take place on 2 and 3 October 2024
Aspire’s Welfare Benefits programme is a telephone-based service supporting over 400 clients a year, providing specialist advice and ensuring they are receiving all the benefits that they are entitled to.
We’re looking for someone to join our busy team to provide administrative support and ensure our service is running efficiently. As the first point of contact for those seeking our help, you’ll be an excellent communicator, skilled in drawing out key information and confident in using that to prioritise cases. Excellent administration and computer skills are a must. This is a busy role where you’ll be speaking with clients every day and getting to see the difference that you are making. Full training will be given so you don't need previous benefits experience as long as you have a desire to learn.
This is a hybrid role, and the frequency of visits to Aspire’s offices is negotiable. We are also willing to consider this as a 28 hour a week role for the right candidate.
To apply, please send your CV and a cover letter explaining how you meet the requirements of the job. Please note, since communication skills are vital in this role we will not accept AI-generated letters.
Closing date 27th September. Interviews on the 1st and 2nd October.
Benefits
Life Assurance Pension contribution * Aspire Leisure Centre Membership * 27 days holiday rising to 30 after 3 years service * Cycle to work scheme * Eye test vouchers * Uniform
REF-216 752
Harris Hill is seeking a Virtual Events Fundraising Assistant for 4 weeks, working 5 day per week, 4 hours per day. 2 days of which need to be in the office in London.
This role supports the Virtual Events Team at a national charity and we will also provide additional support for some autumn events. We are looking for a Fundraising Administrator to work 20 hours a week (4 a day) for 4 weeks starting on the 7th October.
We are mainly looking for inbox support but a few other ad hoc tasks. The role is hybrid with 2 days in the office, but there is scope for this to be reduced.
If you would like to find out more, please get in touch for an informal discussion.
Salary: £24,102.00 per annum, pro-rated plus £5023 London Weighting per annum, pro-rated
Location: Somerset House pop up shop and other pop-up locations
Contract: Fixed term contract until January 2025
Hours: Part time, 30 hours per week
Closing date: Tuesday the 1st of October at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Somerset House pop-up shop and other pop-up shop locations. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent.
We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people.
Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.
Apply to be part of our team and be the change you want to see in society
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Salary: £28,216.60 per annum (plus £5,023 London Weighting, if applicable)
Location: London with flexibility to work from home
Contract: Permanent
Hours: 37.5 hours per week
Closing date: 23rd September 2024 at 11:30pm
Are you a motivated individual who is interested in campaigns and has a strategic, innovative and creative mindset? Do you want to demonstrate your passion to end the housing emergency? Apply for this role at Shelter as an Assistant Campaigns Officer in our fight for home.
About the role
You will form a part of the campaigns (strategy and organising) team helping to develop and deliver Shelter’s public-facing and supporter campaigns at both a national and local level. In this role, you will help the team execute campaign plans and calls to action which are both in person and online. You will also support the team with administrative tasks and internal communications.
We encourage you to apply if you have good verbal and written communication skills and are looking for an entry-level role, preferably with some background knowledge in campaigning or communications. Above all, showing a passion to make a difference to one of the biggest social issues of our day – ending the housing emergency.
About you
You’re a clear thinking, motivated individual with a keen interest in campaigning, a genuine desire to end the housing emergency and a basic understanding of political systems across England.
You may have experience of working in a campaigning, communications or similar environment in a paid or voluntary capacity. Your background could involve organising events, trainings or workshops, working with supporters or other campaigning or fundraising activities, or digital campaigning and social media.
We’re looking for a strategic thinker, with a taste for innovation and bags of creativity too. What’s more, you enjoy seizing opportunities as they arise to play a big part in timely, strategic and inspiring campaigns.
Benefits
We offer a wide range of benefits, including 30 days annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
About the team
As part of our Communications, Policies and Campaigns directorate we have two large campaigns teams, Digital Campaigns and Strategy and Organising. This role sits in the Strategy and Organising team made up of 15 members of staff working on local and national campaigns.
You will work with the 11 community organisers we have at Shelter, who are based out of the 11 regional hubs, as well as working with three additional colleagues who support Shelter’s national campaigning priorities and the administration of the team. Your line manager will be the team’s Senior Campaigns Officer who is responsible for managing the strategy development and delivery on some of Shelter’s priority campaigns.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement outlining your interest in the role. Please provide specific examples of how you meet the criteria, responding to points 1 - 5 in the 'About you' section of the attached Job Description. Throughout your response, ensure you demonstrate how you address the following Shelter behaviours:
- We prioritise diversity and have an inclusive and open mindset
- We are open to risk and learning from our experiences
If you are interested in applying for this role and have some additional questions, you can email the hiring manager James Austin - click 'Apply' to be redirected to our website for more details.
Applications without a Supporting Statement will not be considered.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
The Design Studio Assistant will support the delivery of material and assets that will help to raise the profile and brand awareness of Independent Age among our key audiences, as well as help us to reach new people.
You should understand design and production best practice, processes and techniques across both online and offline formats. You will be working directly with printers so should have knowledge of print materials. You will have excellent time management skills and the ability to work under pressure to prioritise, deliver, manage, and coordinate several projects and activities simultaneously to tight timescales. You should also have experience of providing administrative support.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer.
Closing Date: 23:59, Sunday 29 September
Interview Dates: Initial interviews will be held on 16 October, in person at Independent Age, 18 Avonmore Road, W14 8RR
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
About the role
Supporter Care is about inspiring people and giving them the opportunity to do something amazing. This role will suit you as an enthusiastic, adaptable and proactive team player. You’ll use your exceptional interpersonal skills to deliver a memorable experience to Crisis supporters and members of the public, adding value to every interaction.
As a key member of the Fundraising Department, you will handle inbound contacts with potential and existing supporters over multiple channels, delivering an exceptional quality of service to queries related to our new products and services including retail. And you’ll help to improve the supporter experience by identifying and helping to resolve issues in the supporter journey, particularly those relating to our website. This is an exciting time to join our team and contribute to us establishing how we can add real value to our engagement with supporters. We will work together to make sure the supporters' voices are heard and at the heart of our fundraising and decision-making.
This brand-new role is a brilliant opportunity for you to join a dynamic and ambitious team as we deliver a consistently excellent experience to our supporters.
Job title: Supporter Engagement Assistant (known internally as Supporter Care Assistant)
Contract: Fixed term for 5 months (Oct 2024 to February 2025)
About you
To be successful in this role you will have:
- Experience working in telephone and email-based roles in supporter care or customer service
- Ability to organise your workload and maintain a high level of output and accuracy even during busy times
- Ability to handle complaints and objections with confidence
- A proactive and collaborative approach to work
- Strong critical thinking and problem-solving skills
- Flexibility and ability to adapt quickly to changing priorities
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 22 September 2024 at 23:59
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Location: Camden
Salary: (2.1 Indirect) - £25,642.50 - £26, 521.88 per annum, pro-rated to £5,128.50 - £5,304.38 based on working 7.5 hours per week. (Please note, successful candidates are usually appointed at the bottom of the relevant band)
Hours: 7.5 hours per week – ideally over 2 days.
Contract: Fixed Term Contract until 31st May 2025
Closing Date: 19th September 2024 at 12 noon
Virtual Interview Date: 27th September 2024
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Counselling Services Assistant at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Solace’s Counselling Services provide specialist therapeutic support service for survivors of domestic abuse and/or sexual violence. This can include physical, emotional, psychological, sexual, financial abuse, coercive control, honour-based violence, FGM, stalking, prostitution, harassment, and other harmful practices.
We offer one-to-one counselling sessions to survivors aged 16+, who have a significant connection with one of the London boroughs we support. Our counsellors create a safe space for them to explore the impact of violence on their lives and help them to recover from the long-term impact.
About the Role
We are looking for someone to provide Admin Support to a new project within the Counselling Service Team. The Services Assistant is responsible for overseeing our duty line, processing referrals, and allocating service users to counsellors for assessments and counselling sessions.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important. If you wish to learn more about the role or if you are unsure about whether to apply, we encourage you to contact our recruitment team.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Eye Care Vouchers
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.