Assistant Jobs in City Of London, Greater London
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills, and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
About the role
We are recruiting for two Shop Supervisors to join our Islington and Archway shop. This is a fantastic opportunity to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.
As a Shop Supervisor, you will support the shop manager and assistant shop manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.
This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression through training and development.
Location: Crisis Shop Islington x 1: 211 Upper St, London N1 1RL and Crisis Shop Archway x1: 34 Junction Rd, Archway, London N19 5RE
Hours: 40 hours, five days over a seven-day rota you will need some ability to work flexible days which will be discussed at interview.
About you
To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles, and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
You may have experience in: shop supervisor, store supervisor, sales assistant, team leader, sales assistant, retail assistant, shop assistant, customer service, charity shop, charity retail.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
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Mandatory pension scheme, with an employer contribution of 8.5%
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28 days’ annual leave which increases with service to 31 days
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Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 26 May 2024 (at 23:59)
Accessibility
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team to discuss how we can help.
The client requests no contact from agencies or media sales.
Job purpose
This is a pivotal senior administration role in a charity that is passionate about making a difference to the veterinary care that animals receive. You’ll be working closely with the Chief Executive Officer, with the trustee board and with all members of the staff team of about 20 people. The role is responsible for co-ordinating essential governance activities, including preparing, collating and distributing meeting information packs, writing minutes and managing actions following trustee and committee meetings. You’ll also provide diary management support to the Chief Executive and carry out a varied range of administrative tasks – from arranging team meetings to organising the charity’s award and grant-giving programmes.
Responsibilities
Governance and executive support
- Provide administrative support to the Chief Executive Officer, including proof reading and formatting documents, diary management, coordinating meetings and production of agendas and minutes
- Take minutes for trustee board and committee meetings, and any other meetings as requested by the Chief Executive Officer
- Organise in-person and virtual trustees meeting as well as other governance meetings as required
- Work with the trustees, Chief Executive Officer, RCVS finance team and legal advisors, ensuring legal returns and RCVS Knowledge governing documents are in order and submitted in good time to Companies House and the Charity Commission
- Maintain declaration of interest documentation and ensure that governance and compliance-related records are up-to-date
- Own the charity’s policy register, ensuring all policies are reviewed regularly and are up to date
- Carry out finance administration for the Senior Team as required, including purchasing items, collating receipts, assigning budget codes, and processing expense claims for trustees
- Provide administrative support around donations and gifts-in-will
- Manage the diary of the Chief Executive Officer, including arranging travel and accommodation when necessary
Project support
- Organise RCVS Knowledge awards (Plowright Prize, Quality Improvement Awards, Antimicrobial Stewardship Awards, etc.), including liaising with award panels, processing applications, and administration around the review and identification of award winners
- Arrange associated meetings and events for the awards
General administration
- Act as the first point of contact for RCVS Knowledge, monitoring generic inboxes and taking phone calls as required
- Manage the administrative functions of the office, for example arranging guest access for visitors when required and administering and dealing with room bookings
- Maintain and develop administrative systems, such as record management and document control
- Update records on our customer relationship management (CRM) system
- Organise and schedule meetings and awaydays, including setting the agenda and taking minutes
- Support the recruitment of new staff, including training and induction
- Provide administrative and project support to the wider RCVS Knowledge team as required
Skills, knowledge and experience
Required
- Relevant experience in an administration or governance support role
- Excellent written communication skills, with experience of writing committee meeting minutes and preparing meeting papers
- An excellent working knowledge of MS Office
- Strong interpersonal skills, with ability to work well with a wide range of stakeholders
- Experience of diary management
- Experience of electronic record keeping and file storage
- Excellent attention to detail, with good proof-reading skills
- Experience of working effectively in a team
- Proactive and organised approach, with an ability to work on own initiative
- Numerate with an aptitude for figures
- Excellent time management skills, with an ability to work to prioritise and work to tight deadlines
- Ability to handle confidential information with sensitivity
- Understanding of and commitment to the principles of equity, diversity and inclusion
- A good understanding of the need to work with effective policies and procedures
Desirable
- Experience of supporting charity governance
- Experience of using a customer relationship management (CRM) system
- Experience of administering finances, including budget coding and managing expenses
The client requests no contact from agencies or media sales.
We are looking for someone to work with a clear strategy and then develop, grow and successfully manage our Youth Advisory (YAG) and Alumni groups, as well as lead the engagement of families / support networks. The ideal candidate is someone who will ensure interns accessing the DFN Project SEARCH model are at the heart of decision making and who will champion their rights and their participation. We are looking for someone who has a strong understanding of advocacy and the rights and entitlements of young adults with special educational needs and disabilities.
We are in our third year of running our YAG and yet to launch our Alumni offer. This role will therefore involve leading the implementation, development, and growth of the membership of both DFN Project SEARCH YAG and Alumni group. This will include planning and facilitating a programme of activities throughout the year for YAG and Alumni members, which we hope will be a mix of in person and online events.
This post holder will also provide ongoing training to YAG, Alumni and parent/carer members and facilitate their participation in our advocacy work. There will also be opportunities to deliver training to our central and partner teams alongside members of these groups
The client requests no contact from agencies or media sales.
London based contract with the option of hybrid working in the office and from home*
An exciting opportunity to lead and transform the CSP’s data capabilities in support of our public-good mission. You will improve our understanding and use of data across the organisation in aid of our 65,000 members and the physiotherapy profession.
The CSP is a one-off organisation. We give expert voice to UK physiotherapy, and support our members throughout their education, working lives and retirement. This makes us stewards of critical knowledge about the profession and its central role in the healthcare system. You will be shaping the data culture and capabilities that scaffold that knowledge.
You will be the visible lead for data in the organisation, a proactive voice to connect our data operations with the strategic objectives they serve. You will combine professional expertise with personal integrity: we are a values-driven organisation, and Data for Good will be your core business.
You will champion the data perspective among the organisation’s leadership: cementing the importance of data in corporate decision-making, and ensuring that our Data Governance and Management follows best practice and supports our ability to leverage data.
You will lead the organisation’s developing data maturity, including use of data and growth in data skills and capabilities in order to improve organisational decision making and influence.
For an informal discussion about the role, please contact Jonathan Scott-bryan, Assistant Director of CSI at Head Office.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from. (Remove if homeworker)
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
For further information and details of how to apply, please visit the website via the apply button.
CVs will not be accepted.
Closing date: 10am, 30 May 2024.
Interview date: 13 June 2024.
If you require any adjustments during the application stage, please email the Human Resources team via email.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website.
NO AGENCIES
Are you looking for longevity and commitment in a role in order to diversify your skills and further enhance your knowledge in the public sector?
LOOK NO FURTHER! I have the PERFECT opportunity for you.
My client is a leading membership organisation who focus on supporting local, family-oriented and commercial businesses by representing the amusement machine supply chain - working alongside regulators and trustees to ensure equality, fairness and revenue!
Your new role
You will be responsible providing the utmost support to the Head of Finance and the wider Senior Leadership Team with diary management, minute-taking, board and council meetings, travel logistics and complex inbox management.
You will also be the point of contact for various teams like the facilities team, HR team, finance team and general building management to ensure everything runs smoothly within the office.
As the Executive Assistant and Office Manager, your duty is to support multiple individuals with a main focus on the Head of Finance.
Main scope of the role
- Administrative support to the Executive Directors
- Office Support and Management
- Council and Meetings Support.
- Ensure the smooth running of the office.
- Act as facilities manager for the office dealing with items such as telephone system, copier franking machine, furniture etc.
- Manage office cover and handling of inbound telephone calls.
- Manage incoming post - involves reading and acting on all incoming post. Once done go through and action with Executives.
- Manage any office moves.
- Maintenance of diaries - self-explanatory but often complex because of number of officers and entities.
- Arranging travel & itineraries - trips around the UK for Executive Directors.
- Confidential work for the Executive Directors.
- Assist in compiling agendas and reports for all Council meetings.
- Organise Council and other Committee meetings and meetings with Government bodies and other ad-hoc meetings.
- Taking minutes for Council meetings.
- Support the election administration - involves ensuring those voting are allowed to vote and those retiring by rotation have the opportunity to stand again, collation of attendance records and other administrative matters.
What you'll get in return
- Temporary 3 month role with a guaranteed permanent opportunity.
- £38,000 - £40,000 salary
- Training and development
- Wider support from Executives
- Strong network of high-level individuals
- Based in Farringdon - easy access to get too!
What you need to do now
This is an immediate start role with a requirement to be in the office 5 days a week so if you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Position Objectives:
- To assist the International Membership Services Manager in providing PETA’s supporters with a high level of care
- To coordinate responses to supporter phone calls, e-mails, and letter correspondence
- To offer general administrative support for PETA
Reports to:
International Membership Services Manager
Location:
London (hybrid working)
Term of Employment:
Full-time
Primary Responsibilities and Duties:
- Ensure that all supporter e-mails are handled in a timely, professional, and efficient manner and that responses reflect the organisation’s positions and values and contain up-to-date information
- Assist with handling incoming supporter phone calls by covering for other Membership and Supporter Services staff
- Verify and input donor data, including demographic, membership, and personal information, into the membership database
- Maintain stock of PETA supporter materials and fulfil requests for literature, stickers, and other materials, working with external agencies when necessary
- Process invoices, prepare cheque requests, and liaise with the PETA Foundation US Finance Department
- Liaise with external agencies when necessary and as directed by the International Membership Services Manager in order to resolve supporter issues
- Sort and distribute incoming post and faxes in a prompt manner, responding to or forwarding items as appropriate, including sending signed and returned petitions to campaign targets
- Receive and sort items sent to PETA’s fur amnesty programme and transfer them to PETA’s off-site storage area
- Perform general administrative tasks to support PETA
- Perform any other duties assigned by the supervisor
Requirements:
- Experience with Microsoft Windows and Microsoft Outlook
- Knowledge of animal rights issues and current PETA campaigns
- Must be willing to work from the PETA office 3 days a week
- Excellent verbal and written communication skills
- Proficiency with computers
- Good proofreading skills
- Excellent organisational skills and attention to detail
- Ability to maintain strict confidentiality at all times
- Commitment to the objectives of the organisation
- Adherence to a vegan lifestyle strongly preferred
Assistant Rent Income Officer
Agile working from London and home working £31,703 - £35,578 pa
Are you looking to gain experience while working for a leading housing and homelessness charity?
Our client is looking for 2 people to join their dynamic and friendly Rent Service Team in Assistant Rent Service Partner roles.
This busy team processes Housing Benefit payments from 55 local authorities in the UK and collect over £45 million in rent and service charge plays a key role in the organisation to support clients to rebuild their lives. In this role you will:
- Provide administrative support to the Rent Service Team to facilitate early intervention of rent arrears overall.
- Be responsible for a caseload of up to 750 residents; working proactively to support clients in prevention of rent arrears within your designated caseload.
- Use your sound influencing skills in the recovery of former tenant rent arrears.
- Communicate effectively to provide high levels of customer service to internal and external stakeholders.
In this role you will be required to work for at least 2 days per week from their office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. They support a flexible approach to work with opportunities for agile working for the rest of your week, from home.
About you
They think these roles offer a great opportunity for proactive people looking to develop the skills required for future career progression. We encourage you to apply if you can provide excellent customer service and demonstrate the below:
- Some knowledge, and experience of tenancy management, income and arrears collection, or a willingness to develop these skills.
- An understanding of general benefit legislation and its effects on vulnerably housed people and people experiencing homelessness.
- The ability to work as part of a team with good communication skills to communicate effectively, both verbally and in writing with a variety of different people.
- Strong administration skills, attention to detail and the ability to use different IT packages including Microsoft Office.
- Good organisation and the ability to effectively prioritise your own time and workload.
Closing date: 10am on 3 June 2024
Interview and assessments on: 12-14 June 2024
Our client is committed to creating a diverse and inclusive workplace. They strongly encourage applications from all under-represented groups.
Based in our Welcome Area, this role is central to our Community Support provision, where the post-holder will be our community's first point of contact, responsible for greeting service users and supporting them with general enquiries and referrals.
They will be expected to register and monitor users in our database, organise appointments, and manage our various communication channels, such as emails, helpline, and IRMO broadcast lists. Supported by a team of volunteers, they will manage community enquiries, ensuring IRMO is always a welcoming environment for the community. They will collaborate closely with other operational areas to ensure service users receive relevant, up-to-date information.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Make a real difference to the lives of people with disabilities.
“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Assistant Shop Manager, it is an exciting opportunity to work alongside the Shop Manager in Surbiton's brand new Scope shop (Victoria Road, Surbiton, KT6 4NS). The shop will be opening mid 2024. You will be able to use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.
About you
You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent - Full time, 35 hours per week.
Shop hours
It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Who are we at Scope?
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to an enhanced DBS check.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
Are you looking to develop your skills and experience while working for a leading housing and homelessness charity?
We are looking for 2 people to join the dynamic and friendly Rent Service Team in Assistant Rent Service Partner roles.
This busy team processes Housing Benefit payments from 55 local authorities in the UK for up to 4000 St Mungo’s residents; and collect over £45 million in rent and service charge plays a key role in the organisation to support clients to rebuild their lives. In this role you will:
- Provide administrative support to the Rent Service Team to facilitate early intervention of rent arrears overall.
- Be responsible for a caseload of up to 750 residents; working proactively to support clients in prevention of rent arrears within your designated caseload.
- Use your sound influencing skills in the recovery of former tenant rent arrears.
- Communicate effectively to provide high levels of customer service to internal and external stakeholders.
In this role you will be required to work for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week, from home.
About you
We think these roles offer a great opportunity for proactive people looking to develop the skills required for future career progression. We encourage you to apply if you can provide excellent customer service and demonstrate the below:
- Some knowledge, and experience of tenancy management, income and arrears collection, or a willingness to develop these skills.
- An understanding of general benefit legislation and its effects on vulnerably housed people and people experiencing homelessness.
- The ability to work as part of a team with good communication skills to communicate effectively, both verbally and in writing with a variety of different people.
- Strong administration skills, attention to detail and the ability to use different IT packages including Microsoft Office.
- Good organisation and the ability to effectively prioritise your own time and workload.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 3 June 2024
Interview and assessments on: 12-14 June 2024
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Are you seeking a role focused on financial planning and analysis within a dynamic team? Do you have proven experience of grant accounting? Want to work closely with a high performing Head of Financial Planning and Analysis? Continue reading if so!
Robertson Bell are partnering with one of the UK’s largest charities to lead on their search for this newly created Assistant Head of Financial Planning and Analysis. This role will play a crucial role in advancing the financial planning and analysis function, with a primary focus on leading the management accounting and analysis team to deliver essential management accounting and reporting services.
Key Responsibilities will include:
- Lead and inspire a team of Management Accountants and Financial Analysts with four direct reports ensuring the team deliver high-quality financial planning and analysis services.
- Oversee grant management activities, ensuring compliance with financial regulations and timely reporting.
- Act as a key member of the Financial Planning and Analysis Team, supporting the Head of Financial Planning and Analysis in delivering seamless finance support.
- Implement best practices in financial reporting and analysis, leveraging technology to streamline processes and enhance reporting capabilities.
- Collaborate with stakeholders to understand operational needs and provide strategic financial insights.
This permanent Assistant Head of Financial Planning and Analysis will be based out of the charity’s head office in central London with two days of office working required. The role comes with generous annual leave offerings and professional membership fees will be paid. The role will best suit candidates from a not-for-profit background with experience in grant accounting.
The successful candidate will:
- Hold a professional accounting qualification.
- Have proven experience in financial planning, forecasting, and management reporting within a large and complex organization.
- Be able to demonstrate strong leadership skills with the ability to motivate and develop teams.
- Have proficiency in using technology to optimise financial reporting processes.
- Be an excellent communicator with the ability to present complex financial information clearly.
Our client is keen to review applications on a rolling basis to candidates are encouraged to apply asap!
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Role
At HTB and its related entities, our vision is to play our part in the evangelisation of the nations, the revitalisation of the church and the transformation of society. Each member of our team plays a vital role in making our vision a reality. As a Christian organisation our faith is an integral part of our working culture.
This role is for someone who can support the Finance Systems Manager and Finance Systems Analyst to provide robust, reliable finance systems and applications for use by the organisation, ensuring the security and integrity of all financial data held. This role contributes to the Finance Systems Team vision to support and encourage an environment of continuous improvement. You will be responsible for routine tasks and the first point of contact in the team for non-Finance users’ support queries.
The Responsibilities
• Process regular Supplier updates following the completion of the Supplier Engagement Process
• Process regular Project and Cost Centre updates following the completion of the Project Maker App
• Produce Supplier reports to the teams for their action
• Process regular updates to the financial software (Dimensions) for the Financial Controllers (referred to as Mtab updates) and linking to the Power Apps for each Entity
• Checking, refreshing and syncing App Libraries – Checking that automated scripts have run and initiating others that are not covered by automation or other routine tasks
• Data cleansing associated with the above processes and other datasets
• Monitoring and triaging user support requests
• Diagnosing user support requests, allocating them to correct tasks and monitoring progress where needed.
• Monitoring and updating approval routes, financial data, supplier records, and SharePoint documents
• Setting up and maintaining users in the finance systems and applications
• Assisting users in navigating the finances systems and applications
• Training users in the finance induction and for ad hoc needs
• Provide support to the Processing Team with pay run queries and other controls
• Provide support to the Reporting Team (for example, journal processing, fixing reporting issues) as agreed with your line manager
• Assist the Finance Systems Team in tidying up SharePoint folders and structures
• Produce procedures in an accessible format for new staff in the Finance Team and for users outside of Finance
• Support the Finance Systems Manager in the administration and maintenance of all existing finance systems, processes, and online tools/applications
• Responsible under the supervision of the Finance Systems Manager for the management of financial data and its integrity
• Any adhoc or project related tasks requested by the Finance Systems Manager
The Right Candidate
• Excellent written and spoken communication skills in calls, emails and in person
• Strong analytical and numerical skills
• Good Excel skills
• Good Outlook and Microsoft Word skills
• A working knowledge of SharePoint and Office 365
• Experience with IT systems in a working environment for at least 2 years
• Educated to degree level
• Aptitude to learn new IT skills
• Accuracy and attention to detail
• Customer service oriented
• A team player
• Willing to take responsibility for specific tasks
• Ability to grasp and build on new concepts quickly
Working environment
We have a purposeful working environment where we strive for excellence in everything we do. Our workplace culture is shaped by our values which are AUGHT. They are Audacity, Unity, Generosity, Humility and Tenacity. We respect and value our colleagues, encourage and affirm often, challenge when necessary, supporting always. It is an inspiring and energising place to work where innovation and creativity is encouraged alongside passion and discipline. The staff community is warm and engaging, with lifelong friendships being built.
The client requests no contact from agencies or media sales.
We are currently recruiting for a Patrons Manager to join our Development team on a full time permanent basis.
The Development team is responsible for securing significant revenue income from a variety of public, private and commercial funding sources to support the ambitions of Southbank Centre, in close collaboration with all internal departments and external partners. The Patrons Manager role sits within the Philanthropy team which focuses on those gifts from individual donors, usually in excess of £5,000. They manage regular giving schemes such as our Patrons and our Commissioning Committee as well as leading on soliciting restricted major gifts for particular projects.
The successful candidates will work across a variety of responsibilities which includes but are not limited to:
- Manage a portfolio of prospects and donors with the capacity to give gifts of £5,000 and above with a focus on their individual motivations for giving, stewarding them and soliciting them according to their interests and Southbank Centre’s priorities.
- Secure regular giving from Patrons and Commissioning Committee by communicating effectively and engaging them with our work, while also developing bespoke opportunities for these donors to give beyond their annual subscriptions.
- Develop strategies to grow support for Southbank Centre from major donors including identifying new networks and presenting Southbank Centre’s work in compelling ways.
- Meet financial targets, maintain financial records and regularly review portfolio to update forecasts and budgets and identify risks and opportunities.
- Manage the Events Assistant to ensure we deliver high quality cultivation and stewardship experiences for donors and prospects which illuminate the impact of Southbank Centre’s programme.
If you wish to learn more about this role please download the attached Job Description.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email the People team and we will be in touch with you to make the necessary arrangements.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Southbank Centre
The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.
Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.
Our Artistic Mission
The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.
At the Southbank Centre we believe in:
Creating welcoming spaces
- Because upholding respect, safety and belonging is at the heart of vibrant teams and communities.
- This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.
Making wonderful experiences together
- Because we all contribute to amazing artistic moments at the Southbank Centre.
- This means us all understanding and valuing the different parts we play in creating enjoyment and success.
Sparking new thinking
- Because different views and thought-provoking conversations inspire innovation, learning and growth.
- This means everyone having a desire to learn and being open to evaluating how they think and work.
Benefits & Perks:
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
- A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment.
- 28 days annual leave, plus bank holidays
- Hybrid working model (3 days office working, 2 days from home)
- Enhanced sick pay
- Enhanced family leave benefits
- Up to 30% discounts at onsite retail, food and beverage vendors
- Staff ticket offers for SC events
- Free entry to Hayward Gallery
- Free/discounted entry with other reciprocal organisations
- Free staff yoga
- Season ticket loan
The deadline for applications is 23:59 on the closing date for the job posting.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
RECRUITING NOW FOR EMPLOYMENT ADVISOR (EA) IN TALKING THERAPIES
Salary: £32,460 plus pension and benefits (rising to £34,385 after successful completion of probation)
Location: Although employed by Hillside Clubhouse, EA in iCope staff will be co-located and embedded within the iCope team. This post will be mainly located at the North iCope Centre - 10 Manor Gardens London N7 6ER. You will also spend time working in community-based settings as required across Islington.
Working format: Based onsite within the clinical teams as well as the option of some home working (a maximum of 2 days per week as agreed with your manager)
Contract: Full-time and permanent
Job description
This is an exciting opportunity to join an established, dedicated and enthusiastic team supporting people with mental health conditions such as stress, anxiety and depression to gain and retain employment.
Hillside Clubhouse is a leading mental health charity offering a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also provide a positive working environment to support our own employee’s wellbeing.
Hillside Clubhouse operates an established Employment Advice (EA) service integrated into NHS Talking Therapies (iCope). The programme aims to support Islington residents who are assessed within iCope and who require employment advice.
The EAs in iCope initiative was designed as an integrated employment and mental health service to improve both mental health and employment outcomes. EAs are part of the iCope team and work alongside therapists to provide employment support to help iCope clients remain in work, return to work, or find employment. This takes the form of personalised support for the client backed up by an action plan detailing the client’s employment goals and the actions that the client, the therapist, and the EA agree to take to meet these goals.
Overall aim
iCope (Talking Therapies) is an NHS Programme that provides evidence based psychological therapies to treat people with mild to moderate and moderate to severe depression and anxiety disorders.
The new Employment Advisor (EA) will work within the Islington NHS Talking Therapies provision. They will work one-to-one with a caseload of between 25-35 clients referred by NHS Talking Therapies therapists to find employment, remain in existing work if they are struggling, improve their working environment, return to work following sickness or positively leave or retire from work.
You will primarily fulfil these duties by providing information, advice and guidance to clients who choose to receive employment support. The support aims to empower clients to make better decisions about their working lives, as well as communicate better with colleagues and managers in existing roles. You will also signpost clients to other relevant support agencies, as appropriate.
This role would suit someone with a background in employment support, psychology, counselling, human resources, recruitment, or a desire to transfer their skills into the mental health support sector.
Method of working
EMPLOYMENT ADVISOR RESPONSIBILITIES AND DUTIES
1. Engage a mixed caseload of clients at any given time serving 100-125 per year, with common mental health problems, to establish trusting, collaborative relationships to support them to find new employment or support them in, or to leave, existing employment. Support will be provided face-to-face in Talking Therapies settings, via secure online meeting platforms or over the telephone.
2. Along with their NHS clinician, assess clients’ support needs with a view to creating, implementing, and adjusting a personalised action plan to help improve clients’ mental health and achieve their stated employment goals.
3. Develop and deliver a range of practical services to support clients to find work, including career guidance, job searching skills, CV preparation, application form completion, interview skills, advice on local labour market opportunities and advice on education and training to further their career.
4. Provide guidance to support clients to stay in existing work, including advice on mental health disclosure, negotiating reasonable adjustments to existing workplaces, creating wellness action plans, and improving productivity, support to return to work after sickness absence or to leave an existing role with dignity, and signpost clients to organisations that can represent them (EAs should only look to represent clients in exceptional circumstances).
5. Facilitate access to other advice in areas such as financial benefits, debt management, food banks and community food outlets and social housing providers, as necessary.
6. Work directly with partners like Jobcentre Plus, other employment providers, employers, trade unions and employment agencies to support clients to stay in employment and secure employment opportunities.
7. Build a constant flow of referrals from the clinical team to ensure a dynamic and mixed caseload.
8. Meet referral and performance targets in line with the specific KPI / SLA requirements of the service.
9. Regularly attend team and other meetings as reasonably expected.
10. Maintain accurate and up to date records of activity and outcomes in line with service requirements, ensuring both the NHS and Hillside Clubhouse databases are kept up to date and paperwork compliant.
11. Receive regular supervision and training to meet individual, team and organisation’s needs.
12. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
13. Comply with and actively promote all Hillside policies and procedures including Equality and Diversity, safeguarding and data protection.
14. Perform other tasks as required by your manager.
The role holder must also:
1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
4. Receive regular supervision and training to meet individual, team and organisation’s needs.
5. Comply with and actively promote all Hillside Clubhouse policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with their line manager.
The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.
Application Instructions
Please submit your CV and a covering letter detailing how you meet the responsibilities and duties of the role.
We are a disability aware employer and actively encourage applications from people with lived experience of mental health conditions.
Hillside Clubhouse is committed to building a diverse and inclusive team and strongly encourage applications from those who experience discrimination and / or prejudice based on their race, ethnicity or immigration status, women, new parents, people with disabilities and LGBTQI+ people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Wirral and Liverpool area.
This role will deliver Kidney Care UK’s Patient Support and Advocacy service in Liverpool and the Wirral region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.
Based at home (laptop and mobile phone provided), you will be expected to travel independently across Liverpool and the Wirral area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.
We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.
The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.
Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.
Please apply through CharityJob with a CV and covering letter.
The client requests no contact from agencies or media sales.