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Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently looking to add a proactive, dedicated Support Coordinator to join our Whitfield Lodge service in St Helens.
We are looking for an experienced practitioner to work with people with learning disabilities, Autism and complex health needs at Whitfield Lodge based in St Helens. The ideal candidate will be a warm, organised, caring and flexible individual and able to provide practical and emotional support to staff and service users. You will be responsible for promoting independence of service users by working in a person-centred way, conducting risk and support assessments and supporting the supervision of staff and service coordination. You will ensure effective management of rotas and staff allocations to meet individual needs in a large service.
Support Coordinator Duties:
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Providing practical and emotional support to people with learning disabilities, Autism and complex health needs
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Collaborating with service users, families and involved professionals to provide a consistent and coordinated service
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Assisting the operational management of one service, which is a supported accomoodation.
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Coordinate and deploy staff resources efficiently to meet the needs of the service
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Flexible to work hours according to the needs of the service, including evenings, weekends and bank holidays.
Whitfield Lodge based in St Helens is only 22 minute bus journey from the centre of St Helens and a short walk from Lea Green train station.
At least 2 years’ experience of working with people with learning disabilities, Autism and complex health needs is essential for this role as well as excellent excel knowledge and good computer skills. Managerial experience is desired but not essential. You will have achieved a higher professional qualification – NVQ 3/4 Health and Social Care or equivalent.
You will be based at this service and have a flexible approach to work and have access to a car and a clean driving licence.
Benefits of working with Creative Support:
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Free 24/7 counselling and employee support programme,
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Support to complete the nationally recognised Care Certificate,
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Competitive pay and a pension with company contribution and 28 days annual leave,
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Company paid enhanced DBS for all staff,
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All our staff are supported 24/7 by our out of hour’s teams.
Creative Support is a national, high quality provider of person centred social care services for people with learning disabilities, mental heal... Read more
The client requests no contact from agencies or media sales.
37.5 hours per week - the service operates between 8am and 6pm Monday to Friday, but actual working hours will be determined by the needs of the service
HMP Thorn Cross, Warrington and HMP Forest Bank, Salford. Please indicate in your application which location you would like to be considered for, or whether you would like to be considered for both.
Closing date: 28 January 2021 at 11.30pm
Do you have strong administration skills gained in a customer facing environment? Could you cope in a prison environment? Then join Shelter as an Administrator at HMP Thorn Cross or Forest Bank and help ensure the smooth running of our service that helps turn around often chaotic lives.
Shelter run an Integrated Through the Gate service in prisons, working closely with offenders and a range of other agencies to provide a holistic service that assesses individual need so that prisoners are fully supported up to and following release.
About the role
As Administrator you will provide full administrative and office management support to a busy team including allocating referrals, data entry and processing. Compiling performance reports and ensuring the team have the necessary forms and paperwork to do their job effectively will be key. You will also take responsibility for processing sensitive and confidential data on offenders and maintaining records as appropriate on the OASYS/CRC and Shelter case management systems.
About you
You've got office administration experience, gained working in a customer facing role, and experience of processing sensitive and confidential information and working with secure systems. A proven ability to support the financial process, including supporting management accounts, reviewing and monitoring transactions listings and variance reporting is required as are good typing skills and proficiency using Microsoft Office applications.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities),gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
IT Support Analyst
CIPFA is expanding its busy IT department and looking for a dynamic and self-motivated individual to join the team. This is an exciting opportunity for someone looking to develop their career.
You will be responsible for delivering an efficient, customer-focused ICT service. Including desktop support, application/systems training and expertise and first-line problem diagnosis to our offices and external clients.
IT Support Analyst Responsibilities:
- Providing in-depth user support for CIPFA’s in-house business systems (e.g. CRM, o365, ERP, Sharepoint and other systems) and act as a ‘guru’ to the business, helping users to work with them day-to-day and diagnosing issues.
- Providing local IT support to office-based staff. Record, track and document work in progress and resolutions as part of the problem-solving process.
- Performing hands-on fixes at the desktop level, including installing and upgrading software, installing/building/maintaining workstations and hardware, implementing file backups, upgrades, patches and configuring systems and applications.
IT Support Analyst Requirements:
- It is essential you have recent experience of working in a busy IT Help Desk and excellent working knowledge of Microsoft Windows and Microsoft Office products including Windows 10, Office 365.
About CIPFA:
The Chartered Institute of Public Finance and Accountancy (CIPFA) is a UK-based international accountancy membership and standard-setting body. We are the only such body globally dedicated to public financial management.
CIPFA believes that improving public services is the key to changing lives for the better and that good public financial management is central to achieving this ambition.
Our educational and advisory services support our members, students and other public finance professionals throughout their careers – helping them add value to their teams and the organisations for which they work.
Through our work, we help ensure public money is raised and spent with the highest degree of openness.
We are committed to making a real difference to the world we live in.
Location: We are currently working from home. In normal circumstances the role is based in from our Chester office.
Contract type: Permanent
Hours: 36 hour working week (normally between the hours of 9.00am to 5.00pm)
Salary: £26,000 - £32,000
Benefits: 25 days annual leave. Up to 10% employer's pension contribution. Season ticket loans. Employee Assistance Helpline.
Closing date for applications: 19th January 2021
You may have experience of the following: IT Support Analyst, IT Support Technician, Technical Support, IT Support Technician, Network Support, Helpdesk, etc.
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