Are you a proactive, organised individual with an eye for detail and experience of working in a fast paced environment?  Do you have strong organisational and communication skills and are able to prioritise a varied workload? Can you demonstrate empathy and sensitivity when dealing with our families and supporter enquiries? Are you a friendly, personable team player that can start a conversation with anyone? Do you have highly developed IT skills and a flair for social media? If you are imaginative, self-motivated, keen to learn and looking to start or develop your career in fundraising, then join us and embark on a highly rewarding and career-enhancing position. 

Are you an exceptional administrator? Are you ready to join the UK`s leading educational charity in transforming futures?

The Workers` Educational Association is a unique charity and the UK`s largest voluntary sector provider of adult education. With a clear vision and a strong social purpose, we bring great teaching to local communities, with life-changing courses held in clubs, pubs, workplaces, schools and almost anywhere else you can think of. Since 1903, we have been giving disadvantaged people the opportunity to return to learning - inspiring them to realise their full potential and become active, engaged citizens. We see education as a tool for social justice, not just self-improvement, and we pride ourselves on making learning egalitarian and accessible. Volunteers play a central role in everything we do, from governance through to classroom support, helping us deliver courses to 50,000 people in 2,300 locations - and enabling us to reach 80% of the population.

This role will be based in Liverpool.

Providing comprehensive administrative support to our local educational teams, you will enjoy involvement in student recruitment, publicity and marketing, course delivery and policymaking. Depending on your background and interests, you could find yourself specialising in facilities management for a key location, classroom ICT provision, volunteer and member development or regional communications. Wherever you fit in, we`ll give you everything you need to stand out - and make a measurable difference every day.

Our students come from every walk of life, and we want to be as diverse as they are, so we are keen to hear from candidates from minority backgrounds. However, it’s not about where you’ve come from so much as what you can contribute: we need someone with great organisational and event management skills, a strong administrative background and the highest standard of IT literacy. Needless to say, you will be self-motivated, team-spirited and very flexible, and you will share our passion for education as a tool of transformation.

Are you an exceptional administrator? Are you ready to join the UK`s leading educational charity in transforming futures?

The Workers` Educational Association is a unique charity and the UK`s largest voluntary sector provider of adult education. With a clear vision and a strong social purpose, we bring great teaching to local communities, with life-changing courses held in clubs, pubs, workplaces, schools and almost anywhere else you can think of. Since 1903, we have been giving disadvantaged people the opportunity to return to learning - inspiring them to realise their full potential and become active, engaged citizens. We see education as a tool for social justice, not just self-improvement, and we pride ourselves on making learning egalitarian and accessible. Volunteers play a central role in everything we do, from governance through to classroom support, helping us deliver courses to 50,000 people in 2,300 locations - and enabling us to reach 80% of the population.

Providing comprehensive administrative support to our local educational teams, you will enjoy involvement in student recruitment, publicity and marketing, course delivery and policymaking. Depending on your background and interests, you could find yourself specialising in facilities management for a key location, classroom ICT provision, volunteer and member development or regional communications. Wherever you fit in, we`ll give you everything you need to stand out - and make a measurable difference every day.

Our students come from every walk of life, and we want to be as diverse as they are, so we are keen to hear from candidates from minority backgrounds. However, it’s not about where you’ve come from so much as what you can contribute: we need someone with great organisational and event management skills, a strong administrative background and the highest standard of IT literacy. Needless to say, you will be self-motivated, team-spirited and very flexible, and you will share our passion for education as a tool of transformation.

This role will be based in Liverpool to cover - Cheshire Cumbria and Lancashire

Citizens Advice Liverpool is looking for a full time ICT Support Assistant to join our ICT Team.

Purpose of role:

• Working within the ICT Team at Citizens Advice Liverpool (CAL), the ICT Support Assistant will provide first-line ICT support through the ICT Service Desk. Resolving problems whilst maintaining the security and integrity of the ICT systems is a key part of the role. There is a need for practical involvement in the set up and coordination of CAL ICT devices, such as desktop PCs, laptops, tablets, mobile phones and VoIP handsets.
• Additionally, supporting the development of the ICT Service within CAL, through the creation and maintenance of user guides, discussing and feedback on ICT processes and supporting with the implementation and adherence of the processes will all feature within the work of the ICT Support Assistant.
• The role holder will become familiar with the organisation of data within CAL and support the production of routine and ad hoc reports from various systems, in addition to providing occasional general administrative support.

Closing date and time: Monday 5th October 2020 at 12 noon

Interview date:  Monday 12th October 2020

To apply: Upload the application and diversity forms via the website link.

Support Worker

Are you passionate about caring for people in your local community and working to support their clients to live independently in their own home? As a leading care provider they have a number of Support Worker opportunities in the Winsford area, working for a Company who truly values their staff to improve the lives of their clients.

This is an exciting time to join a family friendly Company who is expanding and seeking to organically grow the care service across the Chester area. With over 400 staff employed by our client they strive to recruit the right candidates who have a passion for people and to deliver exceptional care.

The Support Worker role is integral to achieve this aim, with lots of opportunities for career progression and professional development for the right candidates who share the same vision and values as their organisation.

What you will be doing…

You’ll be working with a warm, friendly team based in head office to provide care in the local area of Chester. Joining our client you will not just be joining a Care Company; it’s a family who supports clients and staff. You will be involved in a variety of care duties involving:

• Personal care supporting clients independently in their own home:
• Monitoring blood sugars, medication management;
• Meal preparations and management of specialist dietary requirements;
• Domestic duties;
• Continence care;
• Dementia care;
• Shopping.

About you …

They are looking for warm, charismatic and friendly individuals who are seeking to make a difference to their clients lives. A caring individual who is passionately committed to improving client care.

Ideally, you’ll be able to drive and have access to a car. You’ll be committed to providing support across the Chester area, covering Blacon, Lache, Handbridge, City Centre, Vicars Cross, and Ellesmere Port.

Whilst the majority of clients require female Support Workers, which is classed as a genuine occupational requirement under schedule 9 of the Equality Act 2010, they do have a number of opportunities for male support workers to come and join the Team.

Previous experience in a care setting is preferable, but not essential as full training is provided throughout your career.

Hours available…

• 7am – 2pm
• 7am – 6:30pm
• 12pm - 11.15pm.
• 3:30pm – 6:30pm
• 3:30pm – 11:15pm
• 6:30pm -11:15pm

What you will receive in return…

• Competitive salary of £9.00 to £9.80 per hour
• Company uniform and mobile phone
• Free DBS check
• Opportunities for a flexible working pattern
• Access to an Employee Assistance Programme
• High street discounts
• Travel time and competitive mileage rate
• Access to Occupational Health support
• Comprehensive induction and training
• Opportunities for ongoing development and career progression
• Annual recognition event
• Personal pension scheme
• Extensive PPE available for all staff

You may have experience of the following: Support Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Healthcare Assistant, Care Staff, Care Assistant, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

Ref: 94151

We are a long established Supported Housing Service that is contracted to deliver our specialist mental health housing provision in the Borough of Lewisham. This is an exciting opportunity to join our dynamic and innovative team, utilizing the Recovery Model and a Trauma Informed Approach to support service users into independent living within a period of 2 years. We are creative in responding to local challenges and changing needs and are committed to service user involvement and co-production in all that we do.

We are looking for two enthusiastic and proactive individuals to join our service. You will have the opportunity to manage your own caseload with support and supervision and to work as part of a team. The successful candidates will utilise the Recovery Star tools and a strength based, Trauma Informed model to promote independence and plan resettlement into the community. You will ensure  action Plans are formulated with clear objectives and SMART outcomes, agreed jointly with service users and  reviewed regularly  in liaison with relatives, care co-ordinators and relevant others. We are committed to the principles of Co-Production and there is an expectation to encourage and support service users to be fully involved in all aspects of service delivery.  You will be expected to carry out full risk assessments of service users, incorporating the views of any other agencies involved and of the service users themselves. We have a successful volunteer programme to support delivery of action plans and you will have the opportunity to supervise a volunteer for which full training and support will be given. As part of our commitment to developing the skills of service users we deliver a comprehensive workshop programme which all staff are given training and support to co-deliver.

The successful post holders will be qualified to at least NVQ level 3 Health and Social Care or equivalent, with a minimum of 2 year’s experience in mental health work, either as a member of staff or as a volunteer. You will have knowledge of the recovery model and principles of co-production and be willing to work weekends and bank holidays on a rota basis

Our Values: People focus, Mutual Respect, Excellence-in-all-we do and a Can-Do attitude.
If you can relate to these and have the necessary skills and attitude we can offer you:

• A competitive salary, leave entitlement and pension scheme
• Career development opportunities
• A full induction and on going quality training
• The opportunity to become part of Family Action initiatives
• Flexible working hours
• Managed work loads with regular supportive and reflective supervision

To download the documents to apply and for further information, inlcuding the benefits we offer, please visit our current vacancies page.

Closing date: 19th October 2020, 9am 

You will be working with passionate and dedicated people who pride themselves on their achievements with the local community and support each other. MSDP is a long-standing Charity within Merseyside/Wirral.

MSDP is a charity that has been involved with the Deaf and Deaf Blind community for over 150 years. It was founded by George Healy, a Deaf man, who in May 1864 established The Liverpool Adult Deaf and Dumb Benevolent Society. The society provided an employment bureau and sometimes employment for the jobless, interpreters for all occasions, social gatherings for the Deaf Blind and financial help for the poor.

In the late 1980s the Society’s head office relocated to Queens Drive in West Derby, Liverpool. 3 years ago this office was replaced by a purpose built modern building in the same location. This location is a central place in Liverpool and is easy to access via public transport. The Society also has an office on the Wirral and bases in Sefton.

MSDP offer a wide range of services to assist the Deaf and Deaf Blind members of our community and their families. Our services consist of Duty, Support, Equipment and Advice. We also offer Deaf Awareness courses at corporate level, including Schools and Hospitals. We have Deaf tutors that deliver our British Sign Language (BSL) courses from Level 1 to Level 6 and we offer Interpreter courses too. We pride ourselves on our high success rates.

MSDP require a committed person to drive our organisation forward. You will have a Minimum BSL level 2 qualification and you will have proven that you are a dynamic and inspirational leader.

An important part of the COO's role is to represent the charity to external audiences and work with surrounding organisations, to ensure that everyone can access our services. So, confidence in meeting people and public speaking will be essential.

Travelling to our other MSDP offices and other organisations will be required.

A BSL version of this advert is available using the following link: https://youtu.be/4QD3whPLp6Q

To apply;If you have the drive and ambition to fulfil this challenging but rewarding role ,please submit your CV which must be accompanied by a covering letter showing how you meet the requirements of the role to Karen Devlin.

1. DESIGNATION Marketing and Communications Officer

2. HOURS 36 per week (some planned unsocial hours)

3. SALARY NJC Scale scp 13 - 17 (£22,021 – £23,836)

4. LOCATION Registered Office, Warrington

5. RESPONSIBLE TO Marketing and Communications Manager

6. ACCOUNTABLE FOR Some volunteer supervision

7. PURPOSE OF POST

   The post holder will report to and assist the Marketing and Communications Manager, helping to champion and manage the PAPYRUS brand and supporting the delivery of our projects and services through developing engaging and targeted content. They will act as the day-to-day lead on our social media channels with the aim of increasing reach and engagement, and regularly report on data and insights to inform strategy.

8. KEY RELATIONSHIPS

   Marketing and Communications Manager, Marketing and Communications Team, Head of Marketing and Communications; CEO; Staff and Volunteers; PAPYRUS members and supporters; Media Manager.

9. MAIN DUTIES AND RESPONSIBILITIES

   1. Day to day running of social media platforms

      1. Run our social media accounts (Facebook, Twitter, LinkedIn, Pinterest and Instagram and TikTok), using these to promote our services, increase brand awareness and drive engagement with our audiences;

      2. Develop the charity’s online presence by exploring new opportunities and channels to appeal to different audiences;

      3. Proactively search for, curate and share content from appropriate third parties and monitor news and developments within mental health and suicide prevention;

      4. Track our reach and engagement using insight and analytics tools, reporting regularly to the Marketing and Communications Manager.

   2. Coordinate and report on digital marketing

      1. With the support of the Marketing and Communications Manager, manage effective digital advertising campaigns using Google AdWords and Facebook advertising;

      2. Maintain the charity’s Google AdWords account, including keyword research, bids and budgets;

      3. Report on outcomes (including impression share, quality score and other account metrics).

   3. Help plan and deliver organisational communications

      1. Assist in maintaining and updating the central communications timeline and help promote awareness campaigns around key dates and themes;

      2. Help produce and distribute regular e-news updates and a new monthly e-Newsletter to our members and supporters, maintaining our database account and subscriber list on Raiser’s Edge;

      3. Help promote and assist with the organisation of PAPYRUS events and seminars;

      4. Provide communications support to other teams within PAPYRUS as required.

      5. Assist with Internal Communications delivering key messages to staff and supporting with the monthly newsletter.

   4. Assist with brand management and design

      1. Support the Marketing and Communications Manager in ensuring the PAPYRUS brand is consistently used across all channels (including any use by third parties) as per our guidelines;

      2. Help produce creative designs and artwork for print and digital requirements, utilising in-house design tools and software (including Adobe Creative Cloud and Canva);

      3. Maintain and update in-house branding and collateral, our image library, stock photography, templates and presentations.

   5. Assist with the production and distribution of PAPYRUS literature

      1. Assist in the design and delivery of literature and merchandise, liaising with other departments and external designers where required;

      2. Assist with the PAPYRUS Newsletter: develop content ideas for forthcoming editions, collate and chase authors for articles, keep track of schedules and deadlines, proof and mark up editions, and liaise with designers where required.

   6. Support with the maintenance of our website and content management

      1. Support the Marketing and Communications Manager in regularly updating the website with new content or features through the content management system, liaising with web providers where necessary;

      2. Help develop different user journeys and profiles, liaising with external suppliers where required, and report to the Marketing and Communications Manager on website use and future development opportunities.

   7. Undertake research and analysis to inform decision-making

      1. Assist with running internal working groups to develop ideas and campaigns;

      2. Help conduct research as required to inform decision-making and test ideas and materials;

      3. Analyse and regularly report on statistics to improve and inform our marketing activity (using Google Analytics, Raiser’s Edge and Meltwater).

   8. Help maintain communications procedures, guidelines and best practice

      1. Act as the first point of contact for communications queries, co-ordinating the appropriate response from PAPYRUS and linking in with other departments where necessary;

      2. Increase the number of organisations that promote PAPYRUS and our services and compile a list of key communications contacts to increase information sharing;

      3. Help create internal reference tools and templates.

   9. Engage with and support members and stakeholders when required.

   10. Respect confidentiality and manage data according to PAPYRUS policy.

   11. Understand your duties and manage any matters relating to safeguarding of children and vulnerable adults within PAPYRUS policy.

10. ADDITIONAL DUTIES

    It is the nature of the work of PAPYRUS prevention of young suicide that tasks and responsibilities are in many circumstances, unpredictable and varied. All staff are, therefore, expected to work in a flexible way when the occasion arises and when tasks not specifically covered in their job description have to be undertaken. These additional duties will normally be to cover unforeseen circumstances or changes in work and they will normally be compatible with the regular type of work. If the additional responsibility or task becomes a regular or frequent part of the member of staff’s job, it will be included in the job description in consultation with the member of staff.

11. CONFIDENTIALITY

    It is expected that all PAPYRUS employees understand that our work is confidential and that neither details about those who use its services nor any other PAPYRUS business should be divulged to members of the public. A confidentiality agreement must be signed on taking up this post. Further details are outlined in the PAPYRUS Confidentiality Policy.

12. BASIC PRINCIPLES

    The post holder is expected to be familiar with and have regard to the ethos and values of PAPYRUS and work within that framework. They must be prepared to operate without prejudice to all who approach PAPYRUS or work with the organisation at any level.

13. CONDITIONS OF SERVICE

    Conditions of Service are broadly in line with those set out by the National Joint Council for Local Government Services. PAPYRUS has a probationary period of 6 months for all posts. Appointment to this post may be subject to satisfactory Enhanced CRB Disclosure and/or completion of Vetting and Barring Scheme checks.

14. QUALIFICATIONS

    See Person Specification

PAPYRUS is committed to safeguarding and requires all employees and volunteers to share this commitment. Therefore, an enhanced DBS check is required for this appointment.

PAPYRUS is an equal opportunities employer. We particularly welcome applications from black and minority ethnic candidates as they are under-represented within our organisation at this level.

Please visit our website for full detail and application form.

Residential Manager

Are you a Residential Manager who understands the challenges young people face in day to day life? Do you have previous Management experience? Do you like the idea of working for a business who offer therapeutic and non-restraint support to young people?

Care in Mind have a fantastic opportunity for a Residential Manager to join our friendly and professional team where you will work within our Residential Home based in Neston, Wirral over a 37.5 hour, 7 day working rota, completing early and late shift patterns alongside occasional sleep ins so flexibility is required.

What’s on offer:

- Competitive salary - £28,415.43 - £37,303.91 (Dependant on experience)
- 27 days holiday + 8 bank holidays
- Enhanced Superior company pension
- Enhanced sick pay
- Death in Service (3x annual salary)
- Paid Induction (Running over 7 days)
- Enhanced maternity/paternity leave
- Free on-site parking
- Paid Enhanced DBS check
- Employee Assistance Programme / 24-hour Counselling Service
- Online shopping discounts, free eye tests and various other benefits
- Excellent Learning and Development (Level 5 Diploma in Leadership and Management)
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

As a Residential Manager you will:

- Have the overall responsibility for the day to day management of a 5 bed residential home for young people with mental health needs.
- Be responsible for the day to day running of the home including managing the staff team, maintaining the quality of care, recruitment and training of staff, budget management and maintaining overall CQC compliance
- Be educated to the provision of quality care and support for all the Young People, ensuring or facilitating their physical, social, psychological, intellectual, and spiritual needs within the resources available.

As a Residential Manager you will have:

- Full UK Driving Licence & access to a vehicle for work purposes
- Minimum 12 months’ residential supervisory management experience
- Must hold the Lead Adult Care Worker Level 3 qualification or equivalent and be willing to work towards Level 5 in Leadership in Health and Social Care
- Experience with working with Quality Care Commission (CQC) or Ofsted registered services.

The closing date for this position is Friday 2nd October so please ensure you apply before this date If you are interested in being a part of an exciting development of our new Residential Home with colleagues who thrive in developing and rebuilding young people and young adults with complex difficulties.

Due to the current climate regarding the Covid-19, all of our interviews are now taking place as a Video/Audio Interview over Microsoft Teams.

**We reserve the right to close the advert early, should we appoint a suitable candidate.**

Care in Mind operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check. We are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

You may have experience of the following: Residential Manager, Residential Care Manager, Supported Living, Children’s Home, Residential Child Care, Children’s Residential Manager, Senior Children’s Residential Worker, etc.

Ref: 94154