Assistant Jobs in Woodberry Down, Greater London

Kitchen Assistants x 2 – Day Care Centres 

Age UK Camden Day Care Centres are looking to recruit two Kitchen Assistants across our two Day Care Centres based in Kings Cross and Hampstead. (Staff are expected to be able to work at both locations as required) 

We have a dedicated, specialist team supporting people with care needs, including those living with mild - moderate dementia and complex needs.  

Our Centres provide a wide range of activities as well as being a specialist Day Care Centres caring for older people with complex needs. The Day Care Centres also provide a hot lunch which enjoyed by our clients. 

The successful candidate will: 

• Support the Chef and other Day Centre staff in food service delivery during lunch time periods 

• Support the Chef and other Day Centre staff in the preparation of food and drink 

• Be responsible for keeping kitchen areas clean, tidy and sanitized 

• Be responsible for washing up of all dirty dishes, cooking utensils and other cooking equipment 

• Supervise kitchen trainees in appropriate skills. (when applicable) 

• Ensure that the kitchen is clean, orderly and managed to the highest standards of food hygiene and safety at all times. 

Salary: £13.15 ph London Living Wage  

Hours: 10 hours a week across Monday to Friday 11.30 am to 1.30 pm

Contract Type: Permanent 

Closing date: Monday 10th June 5pm 

Interview dates: 18th June 2024 

As part of the application process please submit a CV and a covering letter demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form. 

Age UK Camden is an Equal Opportunities and London Living Wage Employer.  Registered Charity No. 293446 

Supporter Donations Assistant – Peak Cover Queries Team
x2 Fixed Term Contracts until end of Dec 2024 available
Full time (34.5 hours)  - we are open to a conversation about how you work these hours.
Location - Split between home and our London Office : minimum 1-2 days per/week in the office, or Home-based. *All training provided in London office so candidates must be willing to travel initially for training.
London: £24,500 - £27,500 per/annum 
National (home-based): £21,528 - £24,000 per/annum 

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role

Looking to gain operational customer care experience within a large and successful charity? Keen to contribute to the work of a busy, friendly, and high-performing team? We have the ideal role for you... 

About the role

The Supporter Donations Queries Team at Macmillan are looking for x2 Supporter Donations Assistants to play their part in helping Macmillan's supporters and stakeholders do whatever it takes for people living with cancer. We have two roles available within our Supporter Donations Queries Team. Whether you are a recent graduate looking to gain customer care experience within a large, complex, and successful charity or you are seasoned supporter/customer care or administrational professional looking to broaden your experience and are keen to contribute to the work of a busy, friendly, and high-performing team, or whether you are looking to change your career and have the skills needed to excel in a customer service role, we want to hear from you.

You’ll be processing high volumes of income and inputting donations on our income system, resolving queries from our supporters & internal stakeholders, sending personalised thank you letters and helping to process Gift Aid sponsorship forms. In addition, you will undertake a range of admin duties in general support of the smooth and effective operation supporter donations as a whole, here at Macmillan. 

You will liaise with stakeholders across the organisation including our Finance team, colleagues across Supporter Care, Relationship Fundraising Managers and product teams in order to accurately thank and process supporter donations received by Macmillan across all channels. Including processing online event registrations & donations, revalidating eligible Gift Aid, cleansing data and addressing all queries related to donations. You will be delivering recognisable, high quality Macmillan experiences in line with Brand and Strategy guidelines and messaging. 

Initial training is due to be delivered in the London office - arrangements to be discussed dependent on contractual location.

We would love to hear from people who: 

• Are target driven and who always meets deadlines 
• Have an eye for detail and investigation
• Are passionate about creating meaningful written correspondence in line with brand guidelines
• Have excellent verbal and written communication skills 
• Are happy working independently on repetitive tasks and can cope with high-volume data processing 
• Able to pick up new technical systems and complex processes quickly 
• Strive to offer unrivalled back-end customer service to supporters and internal teams
• Enjoy working in a large, fast-paced team 

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process
Application deadline: 29th May 2024
First interview dates: 3rd June 2024

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

About this role: 

Reporting to the Finance Manager, this role plays an important part in supporting our Finance Team in delivery of SIB’s new strategy and focus. 

Key responsibilities 

1. To ensure all bank mandate updates and KYC requests are dealt with efficiently and records accurately maintained. 
2. To be responsible for ensuring that, by month end, all bank reconciliations are completed for all entities, required for Management accountants to run loan and grant reports.
3. To reconcile and post interest for non-feed bank accounts when statements are received. 
4. To prepare the monthly Cash Analysis Report. 
5. To monitor credit control. 
6. To process monthly direct debit collections. 
7. To ensure the filing and archiving is up to date. 
8. To assist the Governance Team with minute taking at Committee meetings as and when required. 
9. To enter invoices into Receipt Bank/Xero, checking that coding and budget data is correct. 
10. To monitor and maintain shared finance mailboxes. 
11. To manage the electronic approval system – ApprovalMax. Matching Invoices to purchase orders and ensuring invoices are uploaded with correct authorisations. 
12. To handle any payment issues raised by internal/external team members for timely resolution. 
13. To prepare for and make weekly payments to SIB grantees, investees, employees and suppliers following laid down procedures. 
14. To set up payment templates for new payees within SIB’s agreed controls for suppliers, grantees, investees and team members. To support the Project Accountant and Head of Governance in maintaining and reviewing the supplier register to be complaint with ISO. 
15. To upload/import payments for approval when grants and loan disbursement requests are required. 
16. To be responsible for credit card and Pleo card book keeping and reconciliations. 
17. To generate sales invoices. 
18. To enter invoices into Receipt Bank/Xero, checking that coding and budget data is correct. 
19. To match Invoices to purchase orders and ensuring invoices are uploaded with correct authorisations. 
20. To be the bank administrator for all accounts in relation to systems admin. 
21. To work within the organisation's values, principles and processes to achieve operational excellence. 
22. To adopt our continuous improvement and learning ethos. 
23. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I. 
24. To support and contribute to the implementation and delivery of SIB’s strategy. 
25. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required. 

Core competencies 

• Understanding of Governance or minute taking. 

• Excellent communication skills and customer service. 

• Team player with the ability to work independently. 

• Understanding and experience of Xero accounting software. 

• Excellent IT skills, including Excel. 

As a Ubele Programme Assistant, you will be a member of the Community Wealth Building hub supporting our Programme Manager with the Agbero2100 London programme by overseeing administrative tasks, communicating with our partners ensuring resource availability for the project team from project inception to completion.

Main duties & Responsibilities

• To act as the first point of contact for the Agbero2100 London programme, responding to and redirecting enquiries as appropriate.
• To co-ordinate the work and meetings of programme stakeholders and partners, including minute taking. 
• To ensure effective and ongoing communications with key stakeholders, maintaining their interest throughout the programme.
• To gather partner agreements, consultancy agreements, contracts and purchase orders, working closely with our finance hub to issue invoices and chase outstanding payments.
• Coordinate the programme information with stakeholders. 
• To manage programme information ensuring all data is stored and shared securely. 
• To organise events and seminars, and to draw together the contributions and outcomes from these events.  Providing support where appropriate.
• To contribute to the coordination of events with the support of Comms including maintaining positive relationships with Comms.
• To support the programme manager in efficiently collecting, relevant data to inform decision-making and enhance project outcomes.
• The Programme Assistant will utilize appropriate tools and techniques to collate data from various project stakeholders, teams, and relevant sources.  Establish a structured approach to capture both qualitative and quantitative data to assess project progress and performance under the instruction of the Programme Manager or Hub Lead.
• Support the Programme Manager in preparing regular and ad-hoc reports. 
• Support the Programme Manager to maintain accurate and comprehensive documentation of data collection methods, analysis techniques, and results for project audit and future reference. 
• Adhere to relevant industry standards, legal requirements, and organizational policies related to data privacy, confidentiality, and security.Handle sensitive project data with the utmost integrity and take necessary precautions to prevent unauthorized access or disclosure.
• To support or manage volunteers and interns. 
• To carry out additional work for the programme as and when required by hub lead. 
• To recognize and challenge all forms of discrimination and prejudice in the workplace. 
• To treat everyone with respect, dignity, and fairness and to acknowledge and celebrate diversity. 
• To maintain an awareness of your own and others’ health and safety and comply with Ubele’s Health and Safety policy and procedures. 
• To maintain confidentiality of information; it will be necessary to comply with all requirements related to the Data Protection Act/ General Data Protection Regulations (GDPR).

Fundraising Assistant

Contract: Permanent, part-time (21 hours per week)

Salary: £25,000 - £27,000 pro rata (commensurate with experience)

Location: Battersea, London.

This is a part-time post, 21 hours per week to be worked on Monday, Tuesday and Wednesday. Hybrid working available, with a requirement to be in the Battersea office 1 to 2 days per week.

BookTrust is the UK's largest children's reading charity. Working with every local authority and across every region in England, Northern Ireland and Wales, and supported by Arts Council funding, we reach over 3 million families a year through schools, health visitors, libraries and other partners. This incredible network helps us to get children excited about reading from an early age. We know that children who read are happier, healthier, more creative and do better at school.

Working as a member of the Mass Engagement team, you will be part of the team tasked with growing individual giving income.  We are increasing the range of new donor audiences, expanding the range of fundraising channels and developing new fundraising products.

We are looking for an organised and motivated individual, who has excellent communication skills, an eye for detail and the ability to build relationships with people by email, on the telephone and in person.

You’ll be responsible for responding to fundraising enquiries across multiple channels including phone, email, and print, thanking supporters, collating campaign results and providing an exceptional experience to our supporters. You will ensure that all donor details are accurate and kept up to date on our CRM (Microsoft Dynamics).

To apply please apply with a copy of your CV on our website along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.

Closing date: Thursday 9th June 2024 12am

Applications will be reviewed on a rolling basis; therefore, early applications are encouraged.

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities. We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team details are on our website to discuss your requirements further.

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

We have an exciting opportunity for a Facilities Assistant to join our team, based in London. You will be working on a full-time permanent basis (37.5 hours per week). In return, will receive a competitive salary of £27,959.36 per annum

About us: 

St Luke’s is an established and award-winning charity providing services, community events and projects in the vibrant Old Street area of south Islington.  At the heart of what we do is a large modern community centre that welcomes thousands of visits each year.

The Facilities Assistant role:

As our Facilities Assistant, you will be responsible for the presentation of the premises and the day-to-day compliance with health and safety related to this role. You will assist the Facilities Team with keeping the building and facilities maintained effectively and co-ordinate casual staff and volunteers in the absence of Facilities Co-ordinator.

Hours: Monday to Sunday contract. Full-time 37.5 hours per week, regular evening and weekend work will be required to cover business needs.

Responsibilities of our Facilities Assistant:

• With the team, deliver the daily, weekly, monthly facilities duties, including cleaning and to make sure that St Luke’s is well presented for visitors
• Support the Facilities Co-ordinator with overseeing the cleaning contracts and make sure that the contractors fulfil their obligations
• To cover the reception service as needed or in absence of the Reception team and to provided outstanding customer service at all times
• To help source and oversee facilities’ contractors to provide general maintenance and make repairs when this cannot be undertaken by you and/or your team
• Support the Facilities Team, to ensure that St Luke’s is compliant with all fire regulations, and in particular carry out regular fire risk assessments
• To ensure that St Luke’s complies with health and safety requirements, general health and safety for all users and staff in the Centre
• With the Facilities Team, to be responsible for the security of the building and its contents
• With the Reception and Facilities Team, be the point of contact for all visitors, staff and tenants
• With the Reception team, help to coordinate all room users’ requirements for St Luke’s activities and events
• Assist with maintaining St Luke’s garden areas and Edible Yard
• To attend meetings and training as required
• As part of the Facilities Team, to ensure all cleaning tasks are completed in a timely and effective manner
• To comply with the Charity’s policies – including Diversity and Equal Opportunities, Fire, Health and Safety, Safeguarding Children and Vulnerable Adults
• To carry out any other duties within the scope, spirit and purpose of St Luke’s, as requested by the Facilities and Reception Manager. This would include, covering the reception during lunch breaks or as needed

Essential Skills, Experience & Abilities we are looking for in our ideal Facilities Assistant:

• A background in or experience of overseeing or working in a Facilities Team or an operational environment
• Understanding of overseeing building maintenance contractors
• An understanding of overseeing minor repairs and maintenance, controlling heating, ventilation and other mechanical systems, with a willingness and ability to learn on the job 
• An understanding of building related health and safety, and willing to learn and do training in this area
• Experience of providing excellent customer service
• Good written and verbal communication skills, and the ability to communicate confidently and effectively
• A hands-on individual and flexible with regard to tasks including cleaning, light maintenance and room presentation
• IT literate
• Able to work independently and demonstrate initiatives in improving facilities’ systems
• Prioritisation and planning skills
• A flexible approach to working days and hours when necessary

Closing Date: 21st June 2024

If you feel you have the skills and experience to join us as our Facilities Assistant, then please click apply today! We’d love to hear from you.

We reserve the right to close this advert before the closing deadline if a sufficient number of applications have been received.

We have an exciting opportunity for a Assistant Safeguarding Officer to join our amazing team.

Location: Gilwell Park, Chingford, London (with hybrid working) 

Salary: £33,476 per annum Band E, Level 3 (inclusive of Outer London Weighting)

Term: Fixed Term until March 2025

Working Hours: 35 hours per week

We’re Scouts and everyone’s welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright.

About the Assistant Safeguarding Officer Role: 

As our Assistant Safeguarding Officer, you will be responsible for managing a caseload and giving support and advice to local volunteer managers in responding to concerns or complaints affecting the safety and welfare of young people; for progressing some safeguarding concerns and making the necessary referrals to statutory agencies where required. The Assistant Safeguarding Officer will work with Safeguarding Officers, and be supported and supervised by Safeguarding Managers.

What we are looking for in our Assistant Safeguarding Officer:

• Relevant experience and/or professional qualification in safeguarding/child protection/child welfare or related field
• Knowledge of the Scout Movement or similar youth organisations
• An understanding and acceptance of fundamental values of Scouting
• Knowledge of the Disclosure Bodies’ processes
• Experience of making referrals to and engaging with statutory agencies
• Experience of communicating with parents and carers regarding complex situations
• The ability to undertake risk assessments

Key responsibilities as our Assistant Safeguarding Officer:

• Assessing welfare concerns affecting young people in Scouts, including ‘children in need’: bullying, self-harm, and other welfare concerns
• Taking necessary action to appropriately address welfare concerns including, informing and advising the parents/carers of children subject to referrals
• Assessing lower threshold safeguarding referrals, including conduct and suitability issues
• Making referrals to statutory or professional agencies in respect of allegations and concerns affecting young people and adult members in Scouting
• Contacting statutory agencies to gain updates and outcomes of their enquiries, to allow Safeguarding Officers to proceed with safeguarding matters and allegations. Share Scouting updates with statutory agencies
• Operating within UK legislation and statutory guidance in relation to young people within Scouts, and adults who hold a Position of Trust
• Providing support and guidance to Scout volunteer managers to enable them to implement a local response to welfare concerns and allegations regarding adults and young people in Scouting, including supporting the suspension process where appropriate

As our Assistant Safeguarding Officer in return, we offer you:

• Work in a way that suits you, your role and your department
• Be proud to say you’re part of a team with Investors in People (Gold)
• Plenty of opportunity for learning and development
• 28 days holiday a year, plus bank holidays rising to 32 days after two years
• Four extra days to look after your family when they need you
• Three extra days over Christmas

We are proud to be a family-friendly employer and offer…

• Maternity/Paternity Leave
• Flexible working hours
• Store Discount at our Scout Store + other online benefits
• Study and volunteer leave

Don’t miss out on the opportunity to join our fantastic team! Click ‘Apply’ now!

Closing date for applications: by 11:59pm on Wednesday 5th June

Interviews will be held in-person at Gilwell Park on Wednesday 19th June 2024

The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.

Strictly no agencies.

Job Title: Personal Assistant to the Dean

Reports to: Dean of Southwark

Key Relationships: Dean of Southwark, Cathedral Clergy, COO, Chapter Members, Chapter Committee Members, Senior Management Team

Start date: Immediate

Salary: £18,600 per annum (£31,000 FTE)

Hours of work: 21 hours per week (excluding lunch breaks). Some flexibility will be required to allow attendance at evening meetings and events.

How to apply: Please submit a CV and Cover Letter (no more than two sides of A4) outlining your suitability for this role, with reference to the main duties and person specification below, by Tuesday 11th June 2024 at 8am. 

Interviews: Week commencing Monday 17th June

Role Purpose

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.

This is a key role at Southwark Cathedral supporting the Dean. This secretarial role will primarily feature management of a busy personal diary, correspondence and broader administrative support for the Dean in his capacity as Dean of Southwark, Chair of Chapter and CEO of the Cathedral.

Main Duties and Responsibilities

• Lead the coordination, preparation, planning and follow up for the Dean’s briefing for and attendance at meetings associated with the governance of the Cathedral including Chapter, Finance Committee, Audit & Risk Committee, Nominations Committee, Fabric Advisory Committee and Board of Enterprises. This will include research and assisting in the drafting and review of papers for such meetings, but minute taking will not usually be required (but may be requested from time to time in liaison with members of staff usually responsible for the minutes);
• Support the Dean in all their working relationships including building and maintaining excellent relationships with Chapter Members and Committee Members, the Bishop’s staff and with the wider Diocese, as well as with neighbours, commercial partners, professional advisers and other third-party organisations relating to the Dean’s work;
• Prepare the Dean’s weekly diary file, including the preparation of any meeting papers or briefs for the week ahead;
• Manage the Dean’s diary: including making appointments, arranging meetings, scheduling preaching and other liturgical arrangements, programming annual schedules (such as Bishops Staff Meetings, chaplaincy and wider public commitments) - keeping Outlook diaries up to date with any changes and making travel arrangements;
• Support other members of the clergy team with administration tasks as requested;
• Set up key meetings including room set up and refreshment provision as required;
• Assist the Dean with the processing of their expenses;
• Work with the Governance & Committees Manager on Gifts Registry declarations for the Dean;
• Provide administrative support to bodies the Dean chairs, e.g. Southwark Cathedral Development Trust, the Deans Fund and other Cathedral-associated bodies;
• Draft briefs and reports for the Dean;
• Draft, file and send outgoing correspondence on the Dean’s behalf and process incoming correspondence;
• Interact with the Cathedral database in support of the Dean’s work;
• Provide general administrative assistance in the context of a busy office;
• Respond to / forward on general email enquiries received from the Cathedral website;
• Promote the mission, purpose and values of the Cathedral;
• Ensure that the highest standards of professional performance are maintained, and ensure professional skills are regularly updated through participation in training and development activities.

The main duties and responsibilities of your post are outlined in your job description. This list is not exhaustive and is intended to reflect your main tasks and areas of work. Changes may occur over time and you will be expected to agree any reasonable changes to your job description that are commensurate with your salary and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.

Person Specification (E = Essential / D = Desirable)

Skills/Aptitudes

• Excellent verbal communication skills, including a friendly and efficient phone manner (E)
• Excellent interpersonal skills and an ability to communicate with a wide range of stakeholders (E)
• Proven strong writing skills (E)
• Able to draft agendas and papers from an outline brief (E)
• Proven ability to manage the formal processes of meetings, in a proactive way (E)
• Full proficiency with MS Office, including Outlook, Word, Excel and PowerPoint (E)
• Good organisation skills in the naming and storing of formal documents (E)
  

Knowledge/Experience

• Understanding of the Church of England, its structures and liturgy (E)
• Experience of working with and administering databases, summarising information in an easy to understand format (E)
• Experience of diary management (E)
• Some experience of minute-taking and producing summaries of outcomes and actions resulting from meetings would be beneficial (D)

Personal Attributes

• Ability to prioritise (E)
• Highly organised, able to work to deadlines (E)
• Able to maintain confidentiality at all times (E)
• Proactive problem solver (E)
• Flexible and cooperative team player (E)
• Self-motivated and able to work without close supervision (E)
• Demonstrates empathy for the vision, mission and values of Southwark Cathedral (E)

Southwark Cathedral believes in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Safeguarding is at the core of all we do. We follow best practice for Safer Recruitment

Terms and Conditions

Working Hours

The working hours shall be 21 hours per week (exclusive of meal breaks), usually over three days. Some out of hours working will be required to support meetings and events and this will be notified in advance. Time off in lieu will be awarded in line with Southwark Cathedral’s policy.

Annual Leave

20.5 days per annum including statutory bank holidays, with an additional 5 days (pro-rata) after 10 years’ service. 

Probation

The appointment is subject to the satisfactory completion of a six-month probationary period.

Season Ticket Loan

Once the probationary period has been completed satisfactorily, the person appointed will be eligible to take out a season ticket loan.

Pension

The person appointed will be eligible to join a defined contributions pension scheme managed by the Church Workers Pension Fund. The Cathedral will contribute half of the annual premium of 10% of salary.

Working Expenses

Reasonable out of pocket expenses will be reimbursed.

We are recruiting for a Community and Events Fundraising Assistant to join our team in Fundraising; the scope on this job involves….

Job Title: Community and Events Fundraising Assistant

Location: Tower Hill, with flexible hybrid working
Salary: £27,200 per annum
Contract type: Permanent, Full-time

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Community and Events Fundraising Assistant.

In the role the key responsibilities will be supporting the delivery of Refuge’s Community and Events Fundraising Programme, providing vital administrative support to enable us to maximise income generation and deliver exceptional stewardship.

Closing date: 9am on 3 June 2024

Interview date: 18 & 19 June 2024

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

We are an ambitious, dynamic and impactful charity. Following their sons’ diagnosis of Duchenne muscular dystrophy (DMD), Emily Reuben and Alex Johnson founded Duchenne UK in 2012. 

DMD is a devastating progressive condition diagnosed in early childhood which causes all the muscles in the body to gradually weaken. There are currently only very limited treatment options for DMD, so Emily and Alex set up Duchenne UK to change this. 

Since 2012, we have raised more than £27 million to end the devastating impact of DMD.  We fund ground-breaking scientific research to find effective treatments. We’ve developed the infrastructure of DMD clinical trial delivery in the UK. We engage industry and regulators to accelerate access to treatments. And we’re here to support every family affected and ensure that they receive the best possible care. We aim not only to improve quality of live but stop the disease in its tracks. We’re doing it faster too, because this generation of patients can’t wait.

Alex and Emily were awarded OBEs in The King’s Birthday Honours List in 2023 in recognition of their services to charity and to people living with DMD. They, and the dedicated and effective team they have built at Duchenne UK, are now at the forefront of this work in the UK.

An opportunity to join our team
We have an opportunity to join our team and build on these achievements. We are recruiting for maternity cover for our Personal Assistant and Office Manager, who will be a key part of our team and play a vital role in helping us achieve our mission.

This is an all-encompassing role for an accomplished and confident Personal Assistant to support the Founders and Director of Research of an innovative and ambitious charity and oversee the management of the Duchenne UK office.

The successful candidate will be highly organised with strong interpersonal and communication skills with the ability to build relationships with a wide variety of individuals, internally and externally. Reliability and a can‐do, proactive attitude is a must, along with having an outstanding commitment and sense of dedication to understanding, fulfilling and anticipating the principles' and office's needs and priorities.

The Personal Assistant and Office Manager will report to the Finance Manager and work alongside the Managing Director, CEO and Director of Research and Development.

Working for Duchenne UK

We are a friendly, energetic, and determined team. As we are led by two parents of boys who live with DMD, our team has a very strong feeling of contribution to our mission. 

We prioritise team building and wellness through an annual offsite Team Away Day and an annual offsite Wellness Day, alongside social activity throughout the year.

We operate a hybrid working week, to balance our team-based culture with a positive home-life. In the summer months of July and August, we operate ‘Summer Fridays’, allowing staff to benefit from half days on Fridays (pro rata’d for part time staff) to enjoy the long summer weekends.

Job Description:

 Duties to include, but not limited to:

• High volume diary management, including work and personal diary prioritisation and filtering out non-essential meetings.
• Answering, screening and responding as appropriate to incoming calls, visitors and correspondence.
• Preparing for internal and external meetings, calls and video conferences including confirming relevant materials are received, printed and bound for meetings.

• Management of travel arrangements. Scheduling and tracking domestic and international travel itineraries within several time zones.
• Administration support for the research team, including arranging meetings and assisting with event and meeting organisation.

• Management of expenses including arranging currency and processing expense claims in a timely manner.
• General office management and operational support including:
  • Liaising with suppliers / brokers (e.g. internet, energy, insurance)
  • Relationship management with office landlord
  • Overseeing office supplies and equipment
• Internal event organisation (e.g. staff away day, wellness day, staff meetings), including budget management, venue booking, overseeing delivery on site.
• Maintaining up‐to‐date contacts.
• Managing internal files and maintaining the confidentiality and organisation of file contents.
• Minute taking and writing, general secretarial and administrative support, including at Board meetings.
• Booking personal appointments for the CEO where necessary.
• Management of deadlines and prompting the team where necessary.
• Other ad hoc duties including personal tasks.
• Occasional support on Duchenne UK’s high-profile events.

The experience needed

• An excellent command of the English language: written and verbal.
• Exceptional diary management skills.  
• Advanced MS Office (Word, Excel, PowerPoint and Outlook).
• Event experience would be ideal, but not essential.
• Experience of working with a CRM system would be ideal, but not essential.

The Candidate

• Discrete, confident and diplomatic.
• An approach which is flexible, innovative and responsive.
• Ability to problem solve in a pressurised environment, work autonomously and be very proactive in approach.
• A team worker able to share information and maximise opportunities.
• Highly organised with ability to prioritise and manage multiple tasks.
• An excellent communicator, with outstanding verbal and written communication skills.
• Excellent organisational skills and an eye for detail.
• Very attentive to detail and accuracy.
• Enthusiastic, can-do attitude.

Team Working

• Embody Duchenne UK’s culture of collaboration, inclusivity, support and respect in your ways of working.
• Champion the professional integrity of Duchenne UK.
• Work with colleagues to achieve organisational aims.
• Undertaking any other duties which are required.

Other Requirements

• Occasional working outside of office hours for key events and activities.
• First aid qualification (desirable).

Sound like the job for you? We’d love to hear from you:

Benefits

• 25 days of annual leave + 8 days of public holidays (both pro rata)
• Summer Fridays – half days on Fridays in July and August (pro rata)
• Flexible working policy
• Hybrid working
• Standard Employer Pensions contributions after 3 months
• Team wellness day and team away day
• Training and development opportunities

Terms and conditions

The appointment is subject to satisfactory references and an initial six-month period of probation, during which performance will be regularly reviewed.

The applicant must have the right to work in the UK and provide relevant ‘right to work’ documentation.

Relevant training will be provided during induction as well as opportunities to develop your career through experience of different aspects of the charity’s work and working with colleagues on new initiatives.

The organisation’s hybrid working policy is at the discretion of the line-manager during the first three months of employment, to support the induction process.

Applying for this job

Please send us a copy of your CV. In addition, please answer the following questions, with a maximum of 300 words per question. You can send us a short film with your answers if you prefer or let us know if you would like to give us this information in a different way.

1. Please tell us why you would like to work for DUK.

2. In the job description, we have highlighted a range of experiences and skills we think we need. Please describe how you have demonstrated three of these. Please give us practical examples. It’s ok to use experiences from outside of paid work, including experiences you may have had in your personal life.

3. If you think you have other qualities, we have not mentioned but which you think suit this role, please let us know. We want to know some of the things you have done and the experiences you’ve had, and what you think they have taught you.

4. Tell us one thing that really excites you about this role. If you would like to discuss the role, please contact Duchenne UK

Working as part of the Finance Team you will contribute to the delivery of an efficient finance department ensuring accurate and timely financial transaction processing including purchase invoice processing, checking and approving expense claims, weekly BACS payment runs and cash book postings all in line with Kew’s financial policies and procedures. 

To be successful you will need to be a methodical and proactive employee; working closely with the Finance team, Kew staff and external suppliers as part of the transaction processing team, demonstrating excellent customer service together with strong communication skills both orally and in writing.

Our ideal candidate will have experience in accounts payable and be able to demonstrate a clear understanding of what is required backed up by experience in the role.

Experience with Agresso would be desirable.

This role is based at Kew with the option of regular home working, subject to operational requirements. 

About Us

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi!

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please

Accountable for the accurate and timely processing of financial information in line with the Trust’s systems and keeping records in good order. The role provides quality information and compliant service to support strategic decision making and build a solid foundation for an evolving organisation.

Role responsibilities 

• Process payments and maintain purchase ledger - process expenses, invoices and other payments in XLedger for payment in a timely and accurate manner and reviews supplier statements and outstanding items regularly and efficiently.

• Compliance and internal controls - Ensure relevant authorisations are obtained, and safeguards and protocols are followed about data protection, internal financial controls, and ethical standards. 

• Act as the first point contact for purchasing queries - primary management of the shared finance email inbox; Acting as the first point of contact for external and internal questions. Ensures high levels of customer service and effective representation of the Finance Team and the Trust. 

• Organisation - Maintain paperwork in an orderly manner: current/prior year records to remain accessible yet secure, older items archived and destroyed when appropriate. Ensuring proper records are maintained in the financial system.

• Finance Team assistance - Support finance team colleagues in providing information to other parties as appropriate, e.g.: as budget holding colleagues, fundraising colleagues, or external auditors. 

Person Specification 

Technical skills and minimum knowledge: 

• Relevant bookkeeping qualification (e.g., AAT) or QBE 

• Experience in a similar role, ideally working with large transactional volumes. 

• Able to demonstrate a good understanding of the implications of accurate record keeping.

• Able to identify situations where any risk of non-compliance/adherence may arise 

• Adept at working with accounting systems and MS applications. 

Behaviours and competencies: 

• Has a clear idea of priorities and manages own time appropriately by delivering key outputs and replies to requests in a timely fashion 

• Adopts a customer service approach when communicating with stakeholders. 

• Demonstrates resilience, resourcefulness, flexibility, and perseverance 

• Demonstrates personal integrity and commitment to compliance and ethical standards 

• Demonstrates empathy for people from disadvantaged, marginalised or socially excluded backgrounds 

• Role models inclusive behaviours and values 

• Demonstrate a commitment to the values of the Trussell Trust 

We're looking for an Assistant Financial Accountant to join our finance team located at our Head Office in Caledonian Road.

£32,500.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Reporting to the Financial Accountant, the Assistant Financial Accountant will be involved with all financial accounting and treasury activities for the organisation which includes Look Ahead Care & Support and its subsidiaries. Activities include the day to day monitoring and administration of Look Ahead's bank account, posting journals, producing monthly balance sheet reconciliations and assisting with the management of the outsourced payroll function.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Assist with the production of the management accountants and annual financial statements for Look Ahead Care & Support (LACS) and its 3 subsidiary companies.
Assist the Financial Accountant with the annual year end audit process for the organisation including liaison with the external auditors.
Prepare the quarterly VAT return for Look Ahead and Look Ahead Developments.
Post all fixed asset journals, reconciling relevant balance sheet accounts monthly.
Prepare and post monthly journals and complete monthly balance sheet reconciliations for other general ledger accounts as required.
Ensure that Look Ahead's bank accounts are reconciled on a daily basis. Prepare and post daily journals for cash receipts, direct debits, and manual payments.
Assist with the preparation of payroll journals and the reconciliation of relevant payroll accounts e.g. payroll control, PAYE, pension, attachment of earnings etc.
Assist with the monthly payroll processing, including processing of overtime and payroll sample checking.
Assist with the administration of Look Ahead's pension scheme, including processing new joiners and leavers.
Assist the Financial Accountant with the development and day to day management of the SUN financial system across the whole finance team in order to achieve efficiencies and continuous improvement.

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Is assertive and will challenge others
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Demonstrates significant confidence and high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

Good attention to detail with ability to prioritise and manage a varied workload to meet agreed deadlines.
Excellent oral and written communications.
Excellent knowledge of Microsoft Excel.
Proven customer service experience.
Experience of posting journals and working within a general ledger system.
Experience of balance sheet reconciliations.
1 - 2 years relevant accounting experience.

Desirable:

Experience of using Sun Financials.
Experience of using Sage.
Experience of accounting in the social housing sector.
Be studying towards a relevant professional finance qualification (ACCA, CIMA etc.).

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

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