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Job description
We are looking for a motivated and experienced Senior Administrator to oversee the day to day functions of the Kent and Medway administration team within Victim Support. This role is full time and based at our multi agency shared space called Compass House in Ashford Kent.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Senior Administrator you will manage a team of five administrators known locally as 'Service Delivery Assistants' to oversee the support to the Kent and Medway Victim Support Operational Teams including the Triage and Early Intervention team, the Multi Crime Service Case Workers and the Specialist Services Case Workers (Stalking, Hate Crime and Child and Young Persons)
You will manage performance and staff motivation, ensuring that the administration function operates effectively and efficiently carrying out tasks as directed by the Operations Manager. The post holder will need to be flexible and prepared to meet conflicting work demands, prioritise workloads and ensure timeframes are met whilst ensuring attention to detail.
As the role involves providing support to administrators and actively working to improve performance, you will need experience of managing people and working in a statutory, voluntary or community work setting. You will also have an understanding and knowledge of confidentiality and safe working.
Key Responsibilities
- Coordinate and participate in all administrative functions to ensure the smooth and effective running of the service, monitoring quality standards for the team through auditing and reporting where required.
- Provide effective line management of staff to ensure performance targets and agreed outcomes are met by the service.
- Act as first point of contact for key stakeholders, ensuring administration is dealt with efficiently and meets quality standards and lead by example on good working practices
- Ensuring all confidential and sensitive data is stored securely in accordance with VS Data Protection Policy and compliance with GDPR.
About You
You will need:
- Experience of working in an administrative position ideally within the criminal justice field.
- Previous experience of managing and supervising people
- Experience working with local communities, statutory and voluntary sector organisations and an understanding of how agencies work to protect victims of crime.
- Experience of performance reporting and training delivery.
- To be proactive, self-motivated, confident working independently and able to use you own initiative
- Good IT skills, proficient in data management and Microsoft Office (Word, Excel, Outlook, SharePoint)
- Strong time management and organisational skills including the ability to meet tight deadlines.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Organisation
Posted on: 10 June 2026
Closing date: 10 July 2026 at 14:11
Job ref: 6799
Tags: Administration
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Peterborough, England (Hybrid)
£16,200 - £18,000 (£27,000 - £30,000 FTE) depending on experience
Full-time
Permanent
Job description
Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary £16,200 - £18,000 (£27,000 - £30,000 FTE) depending on experience
Part Time: 22.5 hours per week (0.6 FTE)
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
Closing date: Tuesday 23 June 2026
Telephone interviews will be held week commencing 29 June and interviews will be held week commencing 6 July in Peterborough.
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
Kidney Research UK is the leading charity dedicated to funding research into the prevention, treatment and management of kidney disease. We are seeking an enthusiastic, organised and responsible research coordinator to join our dynamic Data Science and NURTuRE team.
This is a key role supporting the smooth and efficient operation of the NURTuRE biobank, helping to facilitate access to data and samples for kidney researchers and supporting the expansion of the biobank into new kidney diseases. The role will also contribute to strategic initiatives within our growing Data Science programme.
We are looking for a highly organised individual with excellent communication and coordination skills who enjoys working with a wide range of stakeholders, including researchers, clinicians, industry partners and funding applicants. The successful candidate will support meetings, committees and strategic research initiatives, while helping to ensure the effective day-to-day running of the programme.
Key responsibilities include:
• Providing administrative support to the Data Science and NURTuRE team
• Coordinating internal and external meetings and committee activity
• Supporting the delivery of strategic research programmes and events
• Preparing reports, meeting papers and documentation to a high standard
• Maintaining accurate records and databases
• Supporting engagement with external stakeholders and collaborators
We are particularly interested in candidates with:
• Strong organisational and time management skills
• Experience coordinating meetings and taking minutes
• Excellent written and verbal communication skills
• Experience using Microsoft Office and managing multiple priorities
• A positive, flexible and collaborative approach
• An interest in medical research, healthcare or data science
• Understanding of medical or scientific terminology would be advantageous.
At Kidney Research UK, our values of ambition, bravery, passion and urgency underpin everything we do. We welcome talented people who want to make change happen and contribute to improving outcomes for people affected by kidney disease.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may have experience in the following: Research Coordinator, Research Administrator, Clinical Research Coordinator, Research Assistant, Data Coordinator, Programme Coordinator, Project Coordinator, Scientific Administrator, Research Project Officer, Clinical Trials Coordinator, Data Science Coordinator, Healthcare Administrator, Biobank Coordinator, Research Support Officer, Charity, Charities, Third Sector, Not for Profit, NFP, etc.
REF-228 809
Salary £16,200 - £18,000 (£27,000 - £30,000 FTE) depending on experience
Part Time: 22.5 hours per week (0.6 FTE)
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
Closing date: Tuesday 23 June 2026
Telephone interviews will be held week commencing 29 June and interviews will be held week commencing 6 July in Peterborough.
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
Kidney Research UK is the leading charity dedicated to funding research into the prevention, treatment and management of kidney disease. We are seeking an enthusiastic, organised and responsible research coordinator to join our dynamic Data Science and NURTuRE team.
This is a key role supporting the smooth and efficient operation of the NURTuRE biobank, helping to facilitate access to data and samples for kidney researchers and supporting the expansion of the biobank into new kidney diseases. The role will also contribute to strategic initiatives within our growing Data Science programme.
We are looking for a highly organised individual with excellent communication and coordination skills who enjoys working with a wide range of stakeholders, including researchers, clinicians, industry partners and funding applicants. The successful candidate will support meetings, committees and strategic research initiatives, while helping to ensure the effective day-to-day running of the programme.
Key responsibilities include:
• Providing administrative support to the Data Science and NURTuRE team
• Coordinating internal and external meetings and committee activity
• Supporting the delivery of strategic research programmes and events
• Preparing reports, meeting papers and documentation to a high standard
• Maintaining accurate records and databases
• Supporting engagement with external stakeholders and collaborators
We are particularly interested in candidates with:
• Strong organisational and time management skills
• Experience coordinating meetings and taking minutes
• Excellent written and verbal communication skills
• Experience using Microsoft Office and managing multiple priorities
• A positive, flexible and collaborative approach
• An interest in medical research, healthcare or data science
• Understanding of medical or scientific terminology would be advantageous.
At Kidney Research UK, our values of ambition, bravery, passion and urgency underpin everything we do. We welcome talented people who want to make change happen and contribute to improving outcomes for people affected by kidney disease.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may have experience in the following: Research Coordinator, Research Administrator, Clinical Research Coordinator, Research Assistant, Data Coordinator, Programme Coordinator, Project Coordinator, Scientific Administrator, Research Project Officer, Clinical Trials Coordinator, Data Science Coordinator, Healthcare Administrator, Biobank Coordinator, Research Support Officer, Charity, Charities, Third Sector, Not for Profit, NFP, etc.
REF-228 809
Organisation
Posted on: 28 May 2026
Closing date: 23 June 2026 at 23:59
Job ref: 228809
Tags: Policy
Does something look incorrect in this job listing?