Assistant operations manager jobs
Battersea is currently undergoing a significant transformation programme (known as Launchpad) to deliver real change in the way we work with, utilise, and learn from data. Our new approach will enable smoother animal, customer and supporter journeys and will help us embed a truly data and insight-driven approach to decision-making at Battersea. The first phase of the programme, to implement Salesforce Lightning for the Animal Operations and Clinic side of our business, went live in Summer 2025.
This role, working with CRM support colleagues, will be responsible for the ongoing support and maintenance needs for the new Salesforce Lightning CRM and other related applications as they are launched. They will work closely with system users to efficiently resolve tickets received to the helpdesk and proactively investigate and troubleshoot issues to provide root cause.
This is an exciting opportunity for someone looking to help contribute to the future of data at Battersea, open to working in a dynamic and fast-paced environment, with a desire to contribute to first class CRM support.
Overall objectives:
- Provide efficient and effective support to Battersea’s CRM system users.
- Support the work of the wider Data Applications team and contribute to the design and delivery of effective system processes.
- Undertake various system housekeeping activities to ensure that the systems and data remain robust and accurate.
- Continuously look for areas of potential improvement to systems and processes and make recommendations where appropriate.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 9th December 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Date(s): To be confirmed
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Battersea has entered an exciting phase of innovation and transformation as we embark on the second year of our new five-year strategy.
The Special Events team is responsible for the delivery of Battersea’s high profile special events, such as events with Battersea’s royal patron, receptions for our high value supporters, fundraising dinners and lunches, as well as smaller cultivation and stewardship events.
This role will work with the Special Events & Stewardship Manager and Special Events Assistant to manage and deliver a programme of events to achieve income targets and growth and support the larger special events for Battersea Dogs & Cats Home.
Overall Objectives:
- Strategically plan, manage, and deliver on income targets and non-financial goals through a programme of high value fundraising and stewardship and cultivation events.
- Increase levels of fundraising and retain long term support for Battersea through excellent relationship management with key external supporters and colleagues across Battersea.
- Evaluate and monitor special events performance and ensure evidence and learnings inform future activity, working with the Special Events & Stewardship Manager to research and propose new opportunities for events.
- Help the Special Events Assistant in their work and support wider team and organisational objectives.
- Provide overall support to the special event programme, implementing processes to ensure the smooth running of the team and events.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 12th December 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Date(s): To be confirmed
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Jerry Green Dog Rescue is looking for an inspiring, self-motivated and target-driven Fundraising and Volunteer Manager who can hit the ground running. You will oversee Community Fundraising and Volunteering at Jerry Green Dog Rescue, and will be instrumental in setting the future strategy for Community Fundraising from individuals, groups and corporates, as well as leading on the Volunteering strategy for across the charity.
This role is Hybrid – minimum 1 day per fortnight at one of our centres (Nottinghamshire, North Lincolnshire, South Lincolnshire), with travel across our regions to support your team and visit our centres and shops as required. You will manage 2 x Volunteer and Community Fundraising Officers and 1 x Volunteer Administration Assistant.
As the Volunteering and Community Fundraising Manager you will be responsible for:
· Developing and defining the Community Fundraising strategy and Volunteering strategy, with income stream responsibility for Community, Corporate, Third Party and Virtual Products.
· Implementing excellent supporter experience across community fundraising and volunteering.
· Leading on exciting projects such as the growth of our Virtual Products and Third Party event offering for supporters.
· Inspiring and motivating your team of talented individuals to achieve their objectives, instilling a culture of trust, innovation and being solution-focussed.
· Working collaboratively across the organisation, and as part of the ‘Leads’ group to achieve the aims of our organisational strategy
· Acting as an ambassador for Jerry Green Dog Rescue, and living our values in everything you do, with your colleagues, supporters and volunteers.
· Keeping up to date with sector trends across community fundraising and volunteering, and ensuring adherence to relevant legislative requirements.
This is an exciting time to join our team. We are coming to the end of the first year of our 5-year strategy, and with much of the groundwork in place there is now a real opportunity to make a step change in income growth and building a strong volunteer network.
We’re looking for someone with previous experience within either Community, Events or Corporate fundraising with a track record of achieving or exceeding income targets, as well as a strong understanding of Volunteer management. Above all, you’ll share our belief that every dog deserves kindness, compassion, and a home of their own. A full valid driving licence will be needed to undertake this role.
Benefits include
· 33 days annual leave
· Hybrid and flexible working arrangements available
· Employee Assistance Programme
· Discounts through Bright HR, Charity Workers and Give As You Live platforms
· NEST pension
· Potential Salary sacrifice offers
All dogs deserve a good life and a safe, loving home. We exist to find safe, loving homes for dogs and to support people to give their dogs as good a life as possible
The client requests no contact from agencies or media sales.
As an Individual Giving Manager, your role will have overall responsibility for the operational delivery of the Individual Giving strategy. You will use proven fundraising techniques across print and digital to grow and diversify our programme, engaging with both new and existing audiences to support our work with children with brain injury and neurodisability.
You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme, producing and developing campaigns and stewardship plans aimed specifically for this audience.
The Individual Giving team are a small and ambitious team who sit within Public Fundraising and form part of a wider Fundraising and Communications directorate. The team is responsible for generating around £1m in income a year, through recruiting new donors and building relationships with existing donors, including legacies and mid value supporters. We have ambitious plans for growth and, as part of a supporter marketing remit, are developing more holistic relationships with our supporter base.
Reporting to the Senior Individual Giving Manager, you will take overall responsibility for planning, managing and delivering innovative and impactful supporter campaigns across a range of channels. With the ability to resolve everyday challenges and obstacles independently, you will be expected to deliver a range of Direct Marketing fundraising campaigns through the full creative process, from briefing to concept, through to final delivery, as well as reviewing results and making recommendations. You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme and producing and developing campaigns and stewardship plans aimed specifically for this audience.
Interview Date: 17 December 2025
Duties and Responsibilities:
Campaign project management:
- Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels, including donor development, supporter acquisition and prize led fundraising activities.
- Support the Senior Individual Giving Manager in the setting of budgets and achieve income targets outlined in annual plans.
- Produce, take ownership of and implement medium to long-term product strategies for elements of the development and/or acquisition programmes – delivering all associated campaign activities, assessing the performance of each product against response and income targets, and managing these on an ongoing basis in order to meet or exceed targets.
- Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
- Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
- Work closely with the Data Manager, as well as Supporter Care, Communications, Events and Partnerships Fundraising to successfully deliver campaigns and evaluations.
- Continually test and learn across campaigns to improve performance, consistently looking to improve ROI and lifetime value across the programme.
- Manage contract and campaign agreements with external agencies, ensuring activities are delivered in a compliant way, adhering to GDPR and fundraising regulation including the Code of Fundraising Practice.
Management of supporter journeys:
- Develop effective welcome and supporter journeys, to help minimise attrition and increase the average lifetime value of donors.
- Ensure that new supporters are thanked and welcomed appropriately, with an emphasis on testing early-stage engagement.
- Support the creation and testing of an integrated supporter journey programme that is segment and channel based, in collaboration with colleagues across the wider Fundraising department.
Reporting and analysis:
- Closely monitor campaign results and provide updates on performance.
- Produce post-campaign analysis reports.
- Work with the Data Manager to develop and update existing reporting mechanisms.
- Make recommendations to improve the performance of future campaigns based on evidence and data.
Legacy marketing and administration:
- Develop and implement legacy marketing plans utilising channels including direct marketing, digital and events.
- Liaise with the wider Public Fundraising team to brief speakers and identify new speakers or ‘Legacy Ambassadors’ to help promote legacy fundraising at key events.
- Build one to one relationships with potential legacy donors, including taking them on tours of The Children’s Trust to showcase our service provision.
- Management of legacy administration including liaison with solicitors, executors, other charities (who are benefitting from the same estate) and family members.
Mid value programme:
- Work with Senior Individual Giving Manager to develop and implement the mid value donor fundraising strategy.
- Build and steward relationships with our mid value donors, developing relationships which inspire donors and supports them towards making significant gifts to The Children’s Trust and encourages long-term support.
- Identify and develop mid value prospects, as well as potential major donor prospects from within the mid value cohort for stewardship by the Philanthropy team.
- Collaborate with colleagues to build appropriate supporter journeys for mid value prospects and donors.
- Consider innovative ways of engaging mid value donors and prospects, such as targeted communications and events.
Developing insight, product development, competitor analysis and industry perspective:
- Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
- Identify, research and develop new products, creative ideas and fundraising initiatives.
- Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
JOB OPPORTUNITY
Sessional Farm Education Assistant
Based at Oasis Southampton City Farm, Green Lane, Southampton SO16 9FQ
Hours: Flexible
Contract: Sessional
Hourly Rate: £12.73 per hour
Oasis Southampton City Farm is a community focused registered charity working in Southampton. We provide a range of supportive, wellbeing boosting, and nature-based activities for our communities, which include young people and adult learners with disabilities.
We are looking for sessional farm assistants who will support the Farm Lead in delivering the vision for the farm by supporting the delivery of the farm’s variety of activities, including:
· To deliver youth activities on the farm, supporting young people to help care for the animals
· To deliver birthday parties on weekends to groups of up to 30,
· To deliver animal experiences, giving families the opportunity to meet and greet our rescued and rehomed animals
· To support our adult day service with caring for our animals
· To support with the animal cleaning and feeding rota, alongside groups or individuals.
· To support with the running of our café, which runs on the weekends. Working alongside our youth volunteers to serve refreshments and food.
The successful applicant will need to demonstrate:
· Relevant qualifications and experience in animal management/public sector
· Relevant qualifications and experience in youth work, teaching, or community based projects
· The flexibility to work across the week, including some weekends.
· Excellent verbal communication skills
· Proven ability to work alongside others in projects that work with the public.
· Punctuality, reliability, and honesty.
· Ability to always evidence the Oasis ethos and values.
This is a unique opportunity for a friendly, hardworking and driven individual, who is looking to make a difference in a growing and community focused field of work. In return we offer:
· Flexible working practices which encourage innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
If you are interested, please send your CV and Supporting Statement In your supporting statement please address these questions:
1. Expand on your CV to explain how your skills and experience meets the Job Description. Give specific examples.
2. What personal attributes does a person need to do well in this role?
3. How do you see the Oasis ethos and 9 Habits being displayed in this role?
Applications will be looked at on a rolling basis with an invite to interview and a trial session.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Applicants must be able to prove their right to work in the UK. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOIN OUR WORK TO SUPPORT COMMUNITIES TO THRIVE
We are looking for a dynamic manager to make our community hubs thrive! In this role, you will shape the welcome and experience of thousands of visitors, oversee our room hire and Front-of-House services, and drive the vibrancy and usage of our centres. You will lead a passionate team, manage systems that connect people to opportunities, and grow income streams through events and partnerships – all while championing our values and mission. If you are commercially savvy, great with people, and are passionate about enabling others, we would love to hear from you.
ABOUT US:
Southmead Development Trust is a Bristol-based charity made up of staff, volunteers, and residents working together to keep power in our community. We work alongside local people and partners to improve health, wellbeing, employment, and local pride — while tackling social isolation and bringing investment into the area.
Guided by residents, our vision is a thriving and healthy community. We provide the support, spaces, and services our community needs through our two well-loved sites: the Greenway Centre and Southmead Adventure Playground (The Ranch). These venues host a wide range of activities, including wellbeing services, youth and play sessions, fitness classes, community groups, and local celebrations.
We are proud to be a Disability Confident employer and welcome applications from everyone. We are committed to building a team that reflects the diversity of our community. If you need any adjustments during the recruitment process or in the workplace, just let us know — we will do our best to support you.
ABOUT YOU:
- You thrive in a fast-paced, people-focused environment. A confident and empathetic communicator.
- You have a strong track record in sales, customer service, or event management — from any sector.
- You feel at home with systems thinking. You are passionate about enabling others.
- You are ambitious and creative, always spotting new opportunities and turning ideas into action.
- You have led teams before and know how to bring out the best in people. You are collaborative, flexible, and great at building relationships across teams and partnerships.
- You understand how to grow income streams and apply sales and marketing principles to meet targets and increase impact.
- You are tech-savvy, quick to learn new systems, and confident in producing marketing materials and reports.
- Most importantly, you embody our values of:Positivity – Integrity – Excellence – Welcoming – Entrepreneurial
ABOUT THE ROLE:
You will shape the welcome, experience, and customer journey of the thousands of residents, partners, and visitors who come to our centres every year.
You will lead and develop the team to oversee our room hire service, provide Front-of-House to all operations and activities, and grow the vibrancy and usage of our centres in line with charity objectives and values.
You will continuously administer and develop our systems, which will enable business development, provide streamlined and connected pathways to community services, and supply impactful operations support to the whole organisation.
Key responsibilities
Team Leadership and Management:
- Lead, support, and develop our team of Customer Experience Assistants to ensure our centres are busy, thriving, and welcoming hubs.
- Coach the team to maintain systems and oversee the community and customers’ journey through all our offers and services, enabling a seamless and efficient experience.
Busy and Thriving Centres:
- To increase utilization rates across all Trust spaces for community and business use, growing revenues and impact through excellent interpersonal relationships, strong systems, and collaboration with internal and external stakeholders.
- To lead and develop our room hire services, working with colleagues to produce compelling, effective, and targeted marketing material and campaigns, and set the sales strategies, including reviewing pricing and re-purposing spaces as required.
- Ensure excellent customer relations across all activities and services, including Greenway Gym, room hire, tenancies, snooker, and our wellbeing services.
- Manage and develop the on-site cafe concession to align with charity goals and values.
- Develop and implement systems for community and customer feedback on the experience at our centres.
- Lead the development of events as a core income stream for the Trust. Coordinate the events programme across our centres to enable colleagues, partners, customers, and the community to run events in our spaces.
- Deliver a reliable service to the day-to-day needs of our tenants and licencees, focusing on retention and partnership development, working with the Operations Manager on key challenges and change.
Systems Management
- Manage the day-to-day use of core CRM systems, particularly OnCentre and Beacon, to ensure they are robust and enabling. Take proactive action on feature development, efficiencies, data integrity, writing processes and guidance, and conducting staff training.
- Collaborate with managers across the Trust to ensure that the Front-of-House team and our systems act as a ‘front door’ to the whole organisation, knowledgeably connecting any visitor or contact to a positive next step.
- Work with the Operations Manager and others to develop Trust software to enable growth, efficiency, integration, decision-making, and community action.
Welcoming and Inclusive Spaces
- To manage, lead, and develop the Customer Experience team to provide exceptional service to make sure all visitors and customers feel welcomed, valued, and looked after in a manner true to our values, mission, and our EDI and Trauma-Informed Action Plan.
- Recognise the broad range of stakeholders in our spaces, working with them to ensure these are well-presented, safe, and welcoming.
General Responsibilities
- Follow all Southmead Development Trust policies and procedures.
- Actively demonstrate and promote our values: Positivity, Integrity, Excellence, Welcoming, and Entrepreneurial.
- Work independently and take initiative to solve problems.
- Engage in training, development, and team activities.
- Support a safe, inclusive, and respectful environment.
- Collaborate effectively across teams and with the community.
- Be flexible to work occasional evenings and weekends.
- Carry out other duties as required to support the Trust’s work.
ESSENTIAL SKILLS:
- Proven management experience of multiple-service areas, e.g. Facilities, Hospitality, Events, whilst working to financial and customer satisfaction targets.
- Experience with the development and implementation of CRM (Customer Relationship Management) systems.
- Excellent organisational, prioritisation, and problem-solving skills.
- Be commercially informed and excellent at generating and processing different income streams with a strong understanding of sales and marketing principles.
- Ability to line-manage and develop a team, build consensus, and assign responsibility to others.
- Comfortable with systems thinking and process development.
- Confident and empathetic communicator with strong relationship management.
- Team-working skills: flexible, collaborative, and supportive.
- Excellent IT skills, ability to master systems, maintain and develop them, and educate others on their use.
- Understanding of the essential health and safety, accessibility, data protection, and safeguarding requirements of a charity with busy public buildings that frequently work with vulnerable adults and children.
- Commitment to and understanding of the principles of equity, diversity, and inclusion.
DESIRABLE SKILLS:
- Previous experience in the social enterprise, community, or health and social care sector.
- Understanding of trauma-informed practice
- Understanding of the principles of community development
The client requests no contact from agencies or media sales.
Chief Executive Officer
Wandsworth Community Transport (WCT)
• Based in Balham, London SW12 9PZ (on site).
• Full-time Hours: 35 per week (flexibility required).
• Salary: £50,000–£65,000 (depending on experience).
• Closing Date: 8th December 2025.
The Role: Chief Executive Officer
We are seeking a Chief Executive Officer to provide inspirational leadership and strategic direction for WCT. You will work closely with the Management Committee, staff, volunteers, and partners to ensure our services continue to thrive and adapt to the changing needs of the community.
This is a varied and rewarding role that requires a balance of strategic vision, financial acumen, operational oversight, and strong external engagement. You will represent WCT locally and nationally, build new partnerships, and ensure we remain a trusted and valued part of the community transport movement.
Job Description
Key areas of responsibility:
1. Leadership & Strategy
• Provide overall leadership and management of WCT.
• Work with the Management Committee to set and deliver strategic objectives.
• Lead the charity through change, ensuring sustainability and growth.
2. Financial Management
• Ensure robust financial systems, budgets, and forecasts.
• Diversify income, secure grants and contracts, and manage financial risks.
3. People & Culture
• Lead and inspire a committed staff and volunteer team.
• Ensure fair HR policies, training, and development.
• Promote a culture of Equity, Diversity, and Inclusion.
4. Operations & Compliance
• Oversee transport operations, health & safety, and premises management.
• Ensure compliance with charity, employment, and transport legislation.
5. External Relations & Advocacy
• Build strong partnerships with local and national stakeholders.
• Represent WCT in the community transport sector and with policy-makers.
• Promote WCT’s profile through media, communications, and advocacy.
About Wandsworth Community Transport
Wandsworth Community Transport (WCT) is a registered charity and a proud member of the Community Transport Association. We provide accessible and affordable transport services to community groups and individuals across the borough of Wandsworth. Our mission is to ensure that no one is excluded from community life due to lack of transport.
Key facts:
• Over 25 accessible minibuses serving the borough
• More than 2,000 community groups and individuals supported annually
• 35 staff members and a large team of volunteers
• Annual turnover of around £1 million
• Services include minibus hire, door-to-door services, Shopmobility, shopping shuttles, and outings for elderly and disabled residents
We also run a vehicle workshop and deliver essential driver and passenger assistant training programmes. Our volunteers play a crucial role in supporting elderly and disabled passengers, ensuring WCT is truly embedded in the heart of the community.
Looking ahead, we are committed to:
• Diversifying our funding and income streams
• Expanding our services to meet unmet transport needs
• Transitioning towards a greener, more sustainable fleet
• Strengthening partnerships with local authorities, health services, and the voluntary sector
To Apply
Click on the link to request the full application pack Chief Executive Officer
The client requests no contact from agencies or media sales.
Hearing Dogs for Deaf People – Senior Trusts and Foundations Manager
Location: Hearing Dogs Head Office, Saunderton near High Wycombe, Buckinghamshire, with very flexible hybrid working.
Salary: £55,000 per annum.
Contract: Permanent, full-time hours.
Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a Senior Trusts and Foundations Manager to develop and secure six and seven figure, multi-year grants from trusts, foundations and other institutional grant funders, e.g. the National Lottery.
Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.
Following on from a strategic review, the charity is now building a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to diversify income, grow their philanthropy programme and increase engagement and impact.
Reporting to the Head of Trusts and Foundations, this role will work as part of a small but high department to deliver objectives and income targets. The role will deputise for the Head of Trusts and Foundations as required and support in the development of the strategy for the department, working across the organisation with colleagues, senior staff, trustees and external trusts and foundation contacts. A key focus of the role will be making bids and writing applications to maximise financial support from charitable trusts and foundations in a team which has a target of £1.15m in 2025-26, growing to £2.1m by 2029-30.
The ideal candidates will have a substantial background in Trusts and Foundation fundraising within the charity sector and experience of delivering excellent stewardship with external stakeholders. You will have experience of large scale and complex (£ six/seven figure) bid writing for specific projects over multiple years. Excellent and persuasive writing skills and a sharp eye for details will be essential alongside strong interpersonal and verbal communication skills. You will be approachable, with a ‘hands-on’ approach and a flexible ‘can do’ proactive attitude and, importantly, you will have a commitment to understand the needs of Deaf People and a commitment to our values and culture.
This is an exciting opportunity to help Hearing Dogs shape and build a high-impact Trust and Foundations function at a moment of huge growth for the charity, with the flexibility of hybrid working remotely and spending time at Hearing Dogs’ stunning base head office near High Wycombe, with friendly and passionate staff and their four-legged friends.
If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Wednesday 3rd December, 9.00 am.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for Senior Operations Contracts Lead
Salary: £38,000 per year, this may be negotiable for the right person
Location: Based across multiple locations with the flexibility to work from home up to two days each week. The three key locations for this role are Portsmouth, Caversham and Bedfordshire. The expectation is that a minimum of three days per week are spent in face-to-face, in-person contact (e.g. in Women’s Centres, Estates or external visits), and one of these days being a monthly visit to Head Office (the purpose being for interaction with colleagues and Central functions). Visits also required to HMP Peterborough and HMP Bronzefield.
Hours: 35 hours per week
Contract: Fixed Term - until 31st March 2027
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
As an experienced senior manager with a proven track record of leadership in providing services to women in contact with the criminal justice system and working with partners and funders, you will manage criminal justice projects, work to develop and expand our services and partnerships and manage criminal justice managers and other staff as required.
You will work with the management team to ensure, manage and oversee that the services work within the budget, are complaint with financial regulations, policies and procedures, and meet funding and Advance requirements.
About You:
To be successful as the Senior Operations Contracts Lead you will need the below experience and skills:
A thorough understanding of and knowledge of the issues relating to women in the criminal justice system
- A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding
- A good knowledge and understanding of organisational systems and frameworks, line management and project management
- Significant experience, likely to have been gained over several years, of strategic planning and operational management at a service manager level, and developing and delivering services at senior service management level
- Significant experience of working with women and/or service users with a complex range of needs, particularly within the criminal justice system, in custody and/or community.
- Experience of developing relationships with funders/commissioners and achieving required outcomes
- Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact
- Strong influencing skills, enthusiasm, self-confidence, excellent verbal and written communication and presentation skills , and a can do proactive solution focussed approach
- Strong negotiating skills and the ability to build strong and effective relationships and partnerships, dealing with ambiguity and resolving conflict effectively, achieving the right outcomes for the organisation, collaborating and networking
- Able to think, act and plan strategically to develop practical and creative solutions to the management of existing and new services and complex problems that may arise while maintaining high levels of diplomacy and professionalism
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: Sunday 23rd November 2025
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- One-week paid carers’ s leave
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Job Title: Hertfordshire Project Officer
Salary: £29,500 (London Fringe weighting)
Position Type: Full time/Fixed term (until December 2028)
Reports to: Scaling Manager
Based at: Remote, with travel to schools in Hertfordshire
Working Hours: 5 days a week, 9am-5pm (flexible)
Pension: School Food Matters matches pension contributions at 7% of pensionable earnings
Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during the school holidays
This role requires occasional work outside of core hours (for example, if visiting a school breakfast club). It also requires travel to schools across Hertfordshire, so access to a car would be desirable. Training for delivery of the programme will be provided online and in person, and you will be expected to travel outside of Hertfordshire for some of these sessions.
Background to School Food Matters
At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.
Background to Nourish
Our Nourish programme supports schools to create a food environment that puts children and young people's nutrition first. The evidence-based, multi-component programme helps schools to develop action plans and policies to cover the food served across the whole school day. Nourish uses a collaborative whole school approach to food involving everyone across the school community to create lasting positive change.
Job purpose
· To deliver Nourish in 40 schools in Hertfordshire (primary, secondary and SEND settings) over 3 years in a delivery team of two Project Officers and a Project Assistant.
Key tasks include
· Support with recruitment of schools to take part in Nourish
· Complete in person food audits in schools looking across the whole school day
· Support schools to create and deliver a food improvement plan (action plan)
· Develop and deliver workshops in schools to staff, parents and students based on their action plan (e.g. assemblies, cooking sessions, school food standards training, packed lunch advice, food ed/sensory tasting sessions)
· Support schools to write a school food policy
· Build relationships and work closely with teachers, teaching assistants, cooks, kitchen teams and senior leaders in schools to improve the food they offer their students
· Collect data and maintain accurate records relating to the project
· Work closely with University of Hertfordshire and our Evaluation team to complete all monitoring and evaluation
· Work in collaboration with Hertfordshire project delivery team
· Gather content for our comms team (website and social media platforms)
· Keep Scaling Manager fully updated on progress
· Keep up to date with safeguarding requirements and reporting procedures
· Maintaining the ethos of the charity and positively promoting our work at all times
· You will also be expected to undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential.
Person specification
Essential
· Registered nutritionist or advanced understanding of nutritional guidelines and health promotion
· Good interpersonal skills, with experience of building relationships
· Confident engaging with a variety of audiences (students, headteachers, school staff and parents), including communications via email, virtual and face to face meetings with the ability to deliver workshops & presentations
· Excellent administrative and organisational skills with great attention to detail
· Excellent IT skills including excel, word and email
· Able to work independently and remote
· Self-motivated and optimistic with a can-do attitude
· Ability to work in a team and seek help when needed
Desirable
· Experience of engaging and working with schools and/or communities
· Experience of working for a charity or not for profit organisation
· Knowledge in food education and children’s health
· Access to a car
We campaign for a better school food system. We support schools, local authorities and MATs to improve food in schools.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Vision: A UK where “No good food goes to waste”.
We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups. Every week we provide enough food to create almost a million meals for vulnerable people.
There has never been a more exciting time to join an organisation at the heart of public consciousness
The Role
This role is about more than just driving it is about sharing FareShare Merseyside’s mission that” no good food should go to waste”.
As a collection & delivery driver for FareShare Merseyside you will deliver / collect food from our partners across the region. You will be the face of FareShare Merseyside, being a regular point of contact with our local and diverse range of member charities receiving food. In addition, you may also act as a host for volunteers who may join as van assistants.
Main areas of responsibility
As a van driver:
Before you leave the FareShare Merseyside warehouse:
- Load the van and check the van for roadworthiness
- Understand the schedule and route that has been planned and calculated for you
- Have a smart clean appearance, ready to meet our food partners and charities
- Support warehouse staff with any other duties required
On the road you will be representing FareShare Merseyside
- Drive safely, responsibly and within the law
- Be courteous to all road users
In the van you may be joined by volunteers wanting to support the FareShare Merseyside team to ensure no good food goes to waste.
- Get to know your van team and respond to questions about FareShare
- Be courteous and demonstrate FareShare’s equality and diversity policy
- Take responsibility for the safety of volunteers who join you
At our food partners and charities:
- Greet the food partner or charity with a smile and get to know them by name
- Take care of the food you are collecting or delivering as if it were your own
- Complete all relevant paperwork and checks to ensure the safety of the food
On return to FareShare Merseyside:
- Unload and clean the van ready for the next driver
- Report any incidents that may affect the vans roadworthiness
- Complete all paperwork relevant to the food collected or delivered
- Support warehouse staff with any other duties required
When you are not on the road:
- Get to know your team and respond to questions about FareShare’s mission, the food partners who support us, charities who receive food and the planned activities for the day
- Work as a team with the Warehouse Manager, warehouse colleagues and volunteers to ensure all shifts are well planned, supervised and meet daily operational needs
- Ensure compliance with all FareShare policies and procedures and industry standards as required by food partners and regulators and that all staff, volunteers, food suppliers, charities and visitors adhere to them
- Support the Warehouse Manager in managing the office, responding to emails and taking phone calls
- Support the Warehouse Manager in organising food distribution using the FareShare food management systems and training volunteers as required
- Maintain excellent relations and communications with volunteers, staff, food suppliers and charities
Like the supply of surplus food to FareShare no two shifts are the same. Every day new food arrives and your team will include new people who want to get involved in the FareShare mission. You will be part of a small staff team responsible for ensuring the safe and effective distribution of food each day.
Experience required
- Experience of driving vans / medium sized vehicles
- Experience of multi-drop deliveries
- Experience of working within a food distribution and/or warehousing operation
- Experience of using Sat Nav to navigate & plan routes
- Experience of working on own initiative, able to manage own workload and prioritise tasks to meet objectives
- Experience of working in a team with evidence of demonstrating a flexible approach to team working
- Safe and courteous driver
Skills, Abilities and Attributes
- Safe and courteous driver
- Personable with excellent communication skills
- Able to take initiative
- Can stay clam under pressure
- Team player willing to adopt a flexible approach to daily tasks and activities
- Commitment to FareShare’s Equality & Diversity ethos
Essential Criteria
- Driver must be aged 21 years
- Have held a full UK driving licence
- Eligible to work in the UK
- Commitment to gain Level 2 Food Safety Qualification
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 139 countries and territories. For over 70 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.
The Head of Secretariat plays a pivotal role in supporting the governance, strategic coordination, communications, and operational effectiveness of the charity. This position ensures that the FIGO Board, FIGO Council, committees, and the FIGO member societies are well-supported, informed, and engaged, and that the charity’s governance and decision-making processes are transparent, inclusive, and compliant with legal and regulatory requirements.
FIGO is the only organisation that brings together professional societies of obstetricians and gynecologists on a global basis.
The client requests no contact from agencies or media sales.
Join our winter night shelter team and play a vital role in helping guests secure safe, sustainable accommodation. You’ll use your knowledge of housing pathways and support services to guide people through their next steps, working in a person-centred way alongside a committed and caring staff and volunteer team.
We want our faith in action projects to contribute to a safe and flourishing community in Sutton

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is a hands-on and varied role for someone who enjoys planning, organising, and making things happen. You’ll take the lead on delivering Day One’s events programme from fundraising challenges and third-party events to awareness and engagement activities that raise our profile and connect new people to our cause.
Your main focus will be on logistics, planning, and delivery ensuring each event runs smoothly, safely, and reflects Day One at its best. You’ll also be developing new opportunities, or supporting engagement events such as Major Trauma Awareness Week and campaigns that complement our services and mission
Reporting to the Head of Public Fundraising you will champion Day One’s values and behaviours, working collaboratively across teams to ensure that all our internal and external events reflect our mission and priorities.
You will bring a positive, proactive, and resilient approach, with the ability to innovate, influence and drive results. You’ll also play a key role in shaping our future plans, helping us grow our income in the years ahead as we develop and roll out our new organisational strategy.
The post holder’s primary duties and responsibilities are as follows:
Fundraising & Third-Party Events
- Plan, coordinate, and deliver Day One’s calendar of fundraising events, including challenge and third-party activities.
- Grow opportunities for individuals, teams, and partners to take part in events that raise funds and awareness.
- Manage event logistics, budgeting, risk assessments, and delivery on the day with our preferred suppliers.
- Steward flagship event participants, such as those taking part in the London Marathon and Great North Run.
- Ensure participants from other challenge events are handed over smoothly to the Relationship Fundraiser and Fundraising Assistant, who will lead on their stewardship and follow-up.
Awareness & Engagement Events
- Work closely with the Marketing & Communications Officer to plan and deliver awareness and engagement events such as exhibitions, conferences and networking events.
- Lead on all logistics and coordination from venue bookings and set-up to equipment, displays, and volunteer support.
- Represent Day One at events, helping to raise our visibility and strengthen relationships with partners, supporters, and professionals.
- Support the Marketing & Communications Officer with the delivery of campaigns like Major Trauma Awareness Week and other activities that raise Day One’s national profile.
Planning & Delivery
- Develop and maintain event plans, schedules, and budgets, ensuring events are efficient and well-organised.
- Build strong relationships with suppliers, venues, and event organisers to ensure value for money and quality delivery.
- Review and record event outcomes to support learning, improvement, and future planning.
- Balance multiple projects moving seamlessly from one event to the next or planning ahead for the year-round events calendar.
Teamwork & Values
- Work collaboratively across fundraising and communications to deliver joined-up campaigns and consistent messaging.
- Champion Day One’s values and behaviours, ensuring every event reflects our mission and priorities.
- Bring a positive, proactive, and flexible approach ready to problem-solve, adapt, and make things happen.
- Play an active role in helping Day One grow its reach and income as we deliver our new organisational strategy.
Please refer to the attached recruitment pack for more information. If you think you could be the right person to fulfil the exciting responsibilities of this role, please apply.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Closing Date – Tuesday 9th December
First round interview Monday 15th December - virtual
Second round interview in-person, date TBC
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.



The client requests no contact from agencies or media sales.
Senior Social Worker
Reports to: Service Manager (Social Work)
Responsible for: Yorkshire and North East personal welfare team
Location: Office based in Pontefract with regular travel
Employment Type: Full-Time
Compensation: £40,787 per annum
Our client is a national charity whose mission is to improve the lives of individuals and communities facing disadvantage due to the impact of the coal mining industry.
They are currently recruiting for a Senior Social Worker to be based in their office in Pontefract to lead the service delivery within the Yorkshire and North East region, managing a team of office based and home-based Social Work Assistants providing advice and support to former Miners and their dependents.
Role Purpose
Responsibility for the professional leadership and management of service delivery within the regional personal welfare team. The role also involves promoting the service locally and developing partnerships with other agencies for the benefit of the client group.
Key Responsibilities:
- Lead and manage the personal welfare team for the Yorkshire and North East region to provide a high quality, professional, outcomes focused service for former Miners and their dependents.
- Ensure the effective management of casework across the team including case allocation and management.
- Manage a small caseload of clients, when necessary, with a variety of needs, by carrying out high quality assessments and providing a range of appropriate interventions in response to assessed needs of the clients e.g. welfare benefits advice, advocacy, emotional support and practical advice.
- Drive service performance and improvement, monitoring efficiency and effectiveness and taking action to address performance or practice issues should they arise.
- Support the team through supervision, appraisal, case reviews and observations.
- Act as safeguarding lead for the region, advising and supporting team members to take appropriate action, ensuring adherence to the organisations safeguarding policy.
- Manage the delivery of a range of interventions predominantly through a home visiting service, including welfare benefits advice, support with mobility, social isolation and financial issues etc.
- Keep updated with relevant legislation and good practice and share such information across the team and wider organisation.
- Develop and maintain good working relationships with other professionals and partner agencies to ensure integrated, holistic and multidisciplinary approach.
- Represent the organisation at events and meetings as required and co-ordinate publicity and marketing of services in the region in co-operation with head office to promote and advertise the service.
Qualifications, Skills and Experience
Essential:
- Degree in social work or equivalent social work qualification and current professional registration.
- Experience of leading / managing a team in a social care setting with the ability to manage and effectively prioritise caseloads, work with integrity and professionalism and work under pressure.
- Experience of community based social care services with experience of delivery with older people and / or disability services.
- Experience of implementing systems and processes and facilitating change.
- Experience of contributing to the development and updating of policies and practice in line with legislative changes and good practice.
- Good working knowledge of welfare benefits system.
- Knowledge and understanding of the values and principles underpinning working with vulnerable adults and their Carers within the community setting.
- Knowledge of relevant legislation and good practice, particularly in relation to older people, mental health and disability.
- A valid driving licence and access to a vehicle.
- Flexibility to travel across a wide geographic area with occasional overnight stays.
Desirable:
- Experience of social work practice teaching and/or practice teacher status or working towards.
- Knowledge and understanding of the issues facing former mineworkers and mining communities.
This role will require a satisfactory DBS check.



