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Location: Hull
Salary: Grade 4
Contract type: 4 days per week - Fixed Term until 30th May 2022
The Refugee Council works in the UK with asylum seekers and refugees. Our operational teams based in various locations in England provide advice and assistance across a wide range of issues, including helping asylum seekers through the complexities of the asylum system, addressing issues of destitution and assisting refugees and asylum seekers to access key services including housing, welfare benefits, health, education and employment.
We operate four main teams, Resettlement, Therapeutic, Integration and Unaccompanied Children’s teams. Our teams work with relevant agencies including the Home Office, Refugee Community Organisations, Local Authorities, Legal Service Providers, Housing Providers, Health Institutions, Job Centre Plus and other mainstream service providers.
The Social Integration Assistant is a newly created post within the Integration Services team at the Refugee Council. The Integration Services team works with newly recognised refugees during the often difficult process of transitioning from asylum support to mainstream services. It focuses its support in helping individuals and families struggling to rebuild their lives in a new and unfamiliar country.
The team’s Integration Advisers work with those who have just been granted status and seeks to address urgent issues relating to housing, welfare and health. Our Employment Advisers are there to help people who have been here slightly longer and are at the stage where they are ready to take the next steps towards employment and financial independence. The Social Integration Assistant will provide a link between these two support elements. The postholder will work with the broader team. The delivery of a Conversation Club will be central to the initial engagement with topics for further activities, workshops and events decided by the group depending on their identified needs.
Main Duties and Responsibilities
Social Integration delivery
- To develop and initiate weekly Conversation Club group sessions for refugees looking to improve their English, improve their understanding of the systems and culture in the UK and overcome challenges they may be experiencing as a result of being granted refugee status.
- To facilitate the delivery of the weekly Conversation Clubs in a friendly, supportive and collaborative manner ensuring that all participants have a voice and feel fully engaged in sharing their aspirations and challenges and are helped to define and shape the kind support they feel they would benefit from.
- To carry our social integration assessments with all new learners in order to create personal plans
- To support Social Integration Coordinator with social integration activities which build on participants’ assets, is client led and encourages peer volunteering and leadership.
- To elicit client feedback and input (using a range of mechanisms) in the identification and development of workshops and activities which meet their needs.
- To develop a good understanding of the issues affecting newly recognised refugees and the barriers that can prevent them from integrating effectively
- To support individuals (with the assistance of volunteers) to progress towards achieving their personal goals and aspirations. Being clear about when to refer to specialist advice and support services (internally and externally) where issues are identified that fall beyond the scope of the project.
- To develop a comprehensive range of workshops for the Conversation Clubs that address common issues relating to areas such as housing, health, welfare, wellbeing, education, families, education, training and employment.
- To focus on the delivery activities and lessons that can improve the English language levels of participants during their daily lives especially where it can support individuals to better advocate for themselves.
- To support Social Integration Coordinator with organising a range of outings and events which allow participants to engage in areas of life they might otherwise miss out on. This is likely to include areas such as art & cultural activities, exercise, sports, wellbeing activities, and other opportunities to mix and socialise with people ideally from a range of backgrounds.
Co-ordination
- To support Social Integration coordinator in creating effective relationships within the refugee sector and wider voluntary sector to ensure our clients have access to the support we offer but will also allow us to access high quality and effective support through other specialist agencies and services.
- To deliver services in a manner that is convenient for our clients and appropriate to their specific needs. This may mean delivering on an outreach bases from a variety of locations across Hull
- To work effectively with colleagues to ensure that we are providing a joined up service that supports individuals on their journey towards building a more positive future.
- To supervise volunteers who will play a role in supporting the post holder in the delivery of conversation classes
Equalities and Diversity
- To provide services with due regard for equalities and for meeting the needs of all potential and actual service users. Ensuring advice services are delivered in ways which are fully accessible and in a language that they can understand
- To ensure volunteers act as advocates for new refugees with special needs, ensuring these are taken into account by other agencies
- To gain understanding of different perspectives in order to work creatively and effectively with people from all cultures
- To work with respect and tolerance for all colleagues, refugees and contacts, and to value diversity and difference
General
- To manage the workload and be self-administering
- To support service delivery in ensuring that targets are met
- To register clients, accurately input relevant information to client’s files as well as Refugee Council database system
- To carry out any other duties appropriate to grade and role
- To work across various locations and to travel inside and outside the region from time to time
Additional Information
Health & Safety
The post holder is responsible for:
Cooperating with the Refugee Council in delivering all legal responsibilities in respect of your own and your colleagues, volunteers, clients and others health and safety whilst at work.
Becoming familiar with the Refugee Council’s Health & Safety Policy and procedures including evacuation procedures at your workplace.
Carrying out risk assessments of your own work and especially of your own workstation to ensure that you do not expose yourself or others to unnecessary risk.
Flexibility
In order to deliver services effectively, a degree of flexibility is needed and the post-holder may be required to perform work not specifically referred to above. Such duties will, however, fall within the scope of the job, at the appropriate grade. The job description will be subject to periodic review with the post-holder to ensure it accurately reflects the duties of the job.
Equal Opportunities Statement
As part of its recruitment policy, the Refugee Council intends to ensure that no prospective or actual employee is discriminated against on the basis of race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion, or is disadvantaged by any condition or requirement which is not demonstrably justifiable.
Working at the Refugee Council
A commitment to the work of the Refugee Council.
Personal Effectiveness
With the support of their manager the post-holder will need to effectively manage their own workload and medium and long-term plans and objectives.
To apply, please visit our website via the Apply button.
Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.
Support Worker Responsibilities:
Alzheimer’s Society’s Dementia Connect service provides high quality tailored information and support to anyone affected by dementia in the way they need it, when they need it:
• A specialist telephone based information and navigation service
• Community based services offering an increased level of support for more complex cases
• Self-management - our online community (Talking Point) and online service directory are always available 24/7
• Keeping in Touch Calls - a way of keeping in contact with service users as their journey with dementia progresses
This role is an Adviser working in our telephone based service. You will be the first point of contact via phone, letter, email or social media, for people affected by dementia. You will assess their needs and identifying desired outcomes, providing excellent support in the moment as well as referrals and signposting to ongoing support where needed.
As a Dementia Adviser (Telephone) you will provide a highly responsive, individualised information and signposting service to people with a diagnosis of dementia as the first priority for the service and provide an extended information and signposting service to immediate carers, families and friends of the people who are referred to the service.
You will have knowledge of working alongside volunteers and have an understanding of the valuable contribution volunteers bring to services whilst championing their inclusion in all that we deliver.
Support Worker Requirements:
We are looking for empathetic, motivated and professional individuals. You will join a team of people who are passionate to improve the life opportunities of people living with dementia and those close to them; and who are committed to learning from and supporting each other.
You will have an understanding of the needs of people with dementia and their carers and direct experience of working in a telephone and e-mail based service. You will have excellent spoken and written English, be skilled in active listening and questioning skills, and have strong keyboard skills. A health and social care qualification, such as NVQ level 3 or equivalent would be an advantage.
Our service operates seven days a week and you will have the flexibility to support our service users across our working hours, which are currently Monday – Wednesday 9am-8pm, Thursday – Sunday 9am – 5pm. We will only be able to consider candidates who can commit to regular evening and weekend working as part of a rota.
About Alzheimer’s Society:
Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.
Position: Dementia Adviser (Telephone)
Location: Warrington
Contract type: Permanent
Hours: Full time, 35 per week. Working pattern will be variable including regular evening and weekend shifts as part of a rota.
Salary: £20,363 - £21,603 actual per annum (depending on skills and experience)
Closing Date: 29 April 2021
Interview Date: 6, 7 and 10 May
You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, etc.
Ref: 98483
Reset Outreach and Referral Service Rough Sleeper Navigator
Salary: £27,000
Duration: Full Time 35hrs per week, Permanent contract
Do you have passion for your work, a commitment to excellence, and a desire to support some of the most vulnerable and excluded people in our communities? Could you support us to make positive lasting changes in people’s lives?
Providence Row works with more than a thousand homeless and vulnerably housed people a year in East London, offering an integrated service of crisis support, advice, substance use & alcohol support and employment and training advice. Our aim is to ensure that people who are so often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy, and sustainable life away from the streets. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice. These values inform the content, style and delivery of all our services.
Reset Outreach and Referral Service
This role sits within the Reset Outreach & Referral Service, which is based at and delivered by Providence Row. The service is commissioned by Tower Hamlets Drug and Alcohol Action Team (DAAT) to work seamlessly with Reset Treatment and Recovery Support Services in providing residents of Tower Hamlets with the drug and alcohol support they need.
The entire RESET Outreach and Referral service works with clients through using a strengths-based, client-centered approach. This means that all staff involved in the delivery of the service must take their lead from the client’s own wishes and goals around their wellness. The service will engage clients in the development, delivery, and evaluation of the work, working with a team of mentors with lived experience of substance misuse.
The role
This post is one of four recently created positions that together comprise of a new service born out of London Borough of Tower Hamlet’s emergency COVID response, and it is aimed at supporting those with a history of rough sleeping in Tower Hamlets to engage with substance misuse and harm reduction services. This exciting new role will not only involve providing more holistic care and bespoke substance use-related support to some of the Borough’s most marginalized individuals, but as a new service each staff will have an active role in designing how the service operates. It is a fantastic opportunity to take previous experiences from the substance use or homeless sector that you might have and build upon those skills new experiences with program design, if desired.
The Reset Rough Sleeping Navigator will work with a caseload of clients who have a history of rough sleeping, problematic substance and/or alcohol misuse, past or current trauma, and have experienced difficulties sustaining accommodation. This position will also involve a significant amount of partnership working with other homelessness and substance use workers, thus providing further professional development in both arenas.
The ideal candidate
Passionate about providing quality support to some of the most vulnerable and excluded people in East London, you have the drive and track record to make positive lasting changes in people’s lives.
You will have considerable experience of working with people who are actively using drugs and/or alcohol and be understanding of their circumstances. This experience can be personal or professional and can include non-paid professional experiences such as from relevant job training, internship, or volunteer programs.
You are an excellent communicator and can create positive working relationships with a wide range of people. You are active, able to work independently and as part of a team and experienced in dynamic risk assessments. You are creative, innovative, driven and well-organized.
For an application pack, please visit our website
The deadline for applications is midnight 7th May 2021
Interviews will take place – 20th & 21st May 2021
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more s... Read more
Duration: Full Time 35hrs per week, Permanent contract
Do you have passion for your work, a commitment to excellence, and a desire to support some of the most vulnerable and excluded people in our communities? Could you support us to make positive lasting changes in people’s lives?
Providence Row works with more than a thousand homeless and vulnerably housed people a year in East London, offering an integrated service of crisis support, advice, substance use & alcohol support and employment and training advice. Our aim is to ensure that people who are so often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy, and sustainable life away from the streets. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice. These values inform the content, style and delivery of all our services.
Reset Outreach and Referral Service
This role sits within the Reset Outreach & Referral Service, which is based at and delivered by Providence Row. The service is commissioned by Tower Hamlets Drug and Alcohol Action Team (DAAT) to work seamlessly with Reset Treatment and Recovery Support Services in providing residents of Tower Hamlets with the drug and alcohol support they need.
The entire RESET Outreach and Referral service works with clients through using a strengths-based, client-centered approach. This means that all staff involved in the delivery of the service must take their lead from the client’s own wishes and goals around their wellness. The service will engage clients in the development, delivery, and evaluation of the work, working with a team of mentors with lived experience of substance misuse.
The role
This post is one of four recently created positions that together comprise of a new service born out of London Borough of Tower Hamlet’s emergency COVID response, and it is aimed at supporting those with a history of rough sleeping in Tower Hamlets to engage with substance misuse and harm reduction services. This exciting new role will not only involve providing more holistic care and bespoke substance use-related support to some of the Borough’s most marginalized individuals, but as a new service each staff will have an active role in designing how the service operates. It is a fantastic opportunity to take previous experiences from the substance use or homeless sector that you might have and build upon those skills new experiences with program design, if desired.
The Reset Rough Sleeper Women’s Navigator will work with a caseload of predominantly women clients who have a history of rough sleeping, problematic substance and/or alcohol misuse, past or current trauma, and have experienced difficulties sustaining accommodation. This navigator may also work with other people who experience marginalization on the basis of their gender, if their gender identity has created a barrier to them accessing safe and appropriate substance or alcohol use-related services.
This position will also involve a significant amount of partnership working with other homelessness and substance use workers, thus providing further professional development in both arenas.
The ideal candidate
Passionate about providing quality support to some of the most vulnerable and excluded people in East London, you have the drive and track record to make positive lasting changes in people’s lives.
You will have considerable experience of working with people who are actively using drugs and/or alcohol and be understanding of their circumstances. This experience can be personal or professional and can include non-paid professional experiences such as from relevant job training, internship, or volunteer programs.
You are an excellent communicator and can create positive working relationships with a wide range of people. You are active, able to work independently and as part of a team and experienced in dynamic risk assessments. You are creative, innovative, driven and well-organized.
For an application pack, please visit our website
The deadline for applications is midnight 7th May 2021
Interviews will take place – 20th & 21st May 2021
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more s... Read more
Recruiting a Support Worker to join Young Peoples service based in Newham!
GBP 22,568 per annum, 40 hours per week, 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.
Ibis House and Little Ibis House are specialist semi-independent services for young care leavers aged 16-21, with capacity to also work with young parents and their child. Ibis House provides a high level of support to young people with a variety of complex needs and Little Ibis House provides a medium level of support. The services are staffed 24/7 to support young people manage and address their various support needs and learn basic life skills to live independently.
Job Overview:
Support Workers will provide support to customers to help them develop the life skills they require to live independently. Support workers must monitor and assess the needs of the customers and provide creative and tailored person centred support to help them achieve their goals and aspirations.
Support workers will work closely with statutory children's services and other external agencies to best support customers to promote social inclusion and teach independent living skills. Support workers will empower and encourage customers to maximise their skills and choices.
Key Responsibilities:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Mission & Values
'Working with people to make choices, achieve goals and take control of their live through high quality care,
support and housing'
- Monitoring rent arrears and ensuring that rent accounts are managed effectively.
- Encouraging and enabling tenants to pay their rent/ service charge.
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Manager
- Forming strong partnerships with external agencies.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
SUPPORT WORKER, THE CRESCENT, NOTTINGHAM CITY
FRWK03 £17,189-£18,661, 37 HPW, PERMANENT
The Crescent is a mental health supported accommodation service that operates a ‘Core and Cluster’ model with a total of 27 units. The team offer a Person Centred and Recovery based approach to include supporting those with other secondary issues such as substance misuse, offending behaviour and mild learning difficulties.
We are looking for an individual to contribute to the delivery of a comprehensive support package, enabling service users to develop the skills to empower them to live independently and avoid relapse.
This is an exciting opportunity where you can help shape the development of a new contract (from 1st April 2021).
You will:
- contribute to the delivery of a comprehensive support package to empower individuals to live independently
- be able to assess individual service user’s skills and needs, and work positively with risk
- have excellent communication skills and be able to build rapport with service users
- be resilient and manage stressful situations in a calm and positive way
- be dynamic and enthusiastic
- promote equality and diversity within the service
- provide a safe and secure environment for service users
- work in partnership with various agencies to maximise service delivery
- be flexible and happy to work on a rota system covering dayshifts, evenings and weekends
What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.
Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
To protect the health & wellbeing of those receiving support from Framework and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during their six month probation period, except where such a requirement would be unreasonable in the circumstances.
97% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application
NO AGENCIES PLEASE.
Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. Regardless of... Read more
The client requests no contact from agencies or media sales.
Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.
Support Worker Responsibilities:
Alzheimer’s Society’s Dementia Connect service provides high quality tailored information and support to anyone affected by dementia in the way they need it, when they need it:
· A specialist telephone based information and navigation service
· Community based services offering an increased level of support for more complex cases
· Self-management - our online community (Talking Point) and online service directory are always available 24/7
· Keeping in Touch Calls - a way of keeping in contact with service users as their journey with dementia progresses
This role is an Adviser working in our telephone based service. You will be the first point of contact via phone, letter, email or social media, for people affected by dementia. You will assess their needs and identifying desired outcomes, providing excellent support in the moment as well as referrals and signposting to ongoing support where needed.
As a Dementia Adviser (Telephone) you will provide a highly responsive, individualised information and signposting service to people with a diagnosis of dementia as the first priority for the service and provide an extended information and signposting service to immediate carers, families and friends of the people who are referred to the service.
You will have knowledge of working alongside volunteers and have an understanding of the valuable contribution volunteers bring to services whilst championing their inclusion in all that we deliver.
Support Worker Requirements:
We are looking for empathetic, motivated and professional individuals. You will join a team of people who are passionate to improve the life opportunities of people living with dementia and those close to them; and who are committed to learning from and supporting each other.
You will have an understanding of the needs of people with dementia and their carers and direct experience of working in a telephone and e-mail based service. You will have excellent spoken and written English, be skilled in active listening and questioning skills, and have strong keyboard skills. A health and social care qualification, such as NVQ level 3 or equivalent would be an advantage.
Our service operates seven days a week and you will have the flexibility to support our service users across our working hours, which are currently Monday – Wednesday 9am-8pm, Thursday – Sunday 9am – 5pm. We will only be able to consider candidates who can commit to regular evening and weekend working as part of a rota.
About Alzheimer’s Society:
Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.
Position: Dementia Adviser (Telephone)
Location: Belfast
Contract type: Permanent
Hours: Full time, 35 per week. Working pattern will be variable including regular evening and weekend shifts as part of a rota.
Salary: £20,363 - £21,603 actual per annum (depending on skills and experience)
Closing Date: 29 April 2021
Interview Date: 5 - 7 May
You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, etc.
Recruiting a Night Support Worker to join our Young Peoples service based in Bracknell!
GBP 20,311 per annum, 42 hours per week, 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.
Job Overview:
Night Support Workers will provide Housing Related Support to tenants to help them develop the life skills that are required to meet the assessed needs of the tenants of the service. Support needs may include mental health, substance misuse, care experience, and complex needs.
Night Support Workers will also carry out the necessary duties to ensure the building and the young people are safe and deal with any issues and crisis/incidents during their waking 12 hour shift throughout the night. You will be generally working with out of hours external agencies to ensure a person centred support package is in place.
You will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. The role entails lone working and staffing the scheme on a 2 week rolling rota, covering 3 shifts one week and four shifts on the other.
Key Responsibilities:
- Building supportive, trusting relationships with tenants
- Working proactively with other members of the team to handle the service caseload, administrative responsibilities and ensuring the service is staffed as per rota requirements
- May include supporting key tenants to set personalised goals in the form of a Support Plan
- May include conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with tenants within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that tenants enjoy a high quality of accommodation
- Signposting to external agencies and out of hours services to assist in addressing all aspects of support needs
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for tenants in the community
- Involving tenants in the design, development and delivery of the service
- Empowering tenants to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
- Regular building patrols throughout their shift
- Upholding safeguarding practices with the tenants best interests and safety being in the forefront of their working ethic
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
Would you like to work for a leading mental health charity?
Do you want a rewarding career where you can really make a difference?
If yes, join us here at Rethink Mental Illness.
Due to growth, we have an exciting opportunity for a Senior Mental Health Recovery Officer to join our inspiring and friendly Black Country Helpline team. Your role will be a fixed term position until 31st March 2022 working full time, 35 hours per week based in the service.
Our Black Country24/7 Helpline service is the first main point of access for members of the public wanting or requiring direct access to mental health services, support, or advice. The service does not replace all other points of access but will function to serve all and eradicate the need for people to be signposted, where the ability to provide direct access can be facilitated. The helpline is open for people of all ages, available 24 hours a day, 7 days week, 365 days per year, providing immediate access to advice, emotional support, and triage.
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
In everything we do, we seek to demonstrate our values: Passion, Commitment, Openness, Hope, Expertise and Understanding. If these values resonate with you, we would love to hear from you.
What will you be doing?
- Monitoring and reporting when required on the effectiveness of support delivery and contract performance.
- Supporting and guiding staff and volunteers ensuring they have the knowledge, information, and resources to be successful in their roles and make a positive and valued contribution to the service.
- Maintaining accurate records as required by policies and procedures, using appropriate paper and electronic systems. To maintain up to date details of service and support activities and outcomes on the Rethink Information System.
- Ensuring effective incident and complaint recording including reporting information on SPHERA.
- Supporting individuals to express their satisfaction with the opportunities they have accessed by submitting comments, compliments or complaints.
- Ensuring staffing rota is completed a month in advance and adequate staffing cover is available.
- Representing individuals interests when they are not able to do so themselves.
- Enabling individuals to access information about services and resources relevant to their requirements.
- Communicating, co-working and networking with statutory services and other agencies.
Do you have what we are looking for?
- The ability to make a comprehensive assessment of an individual’s situation and needs; to develop, implement and review risk management plans and devise support plans and activities to meet these needs.
- Experience of providing support to people with a mental illness; or experience of providing care and/or support services within another social care setting in either a paid or voluntary capacity.
- Experience of leading and supporting a team effectively.
- A strong working knowledge of mental health and appropriate intervention methods QCF Diploma or NVQ level 3 in Care or Certificate in Community Mental Healthcare (or working towards) or an equivalent qualification.
- Experience of providing support to people with severe mental illness in a community or helpline setting
- Diploma or certificate in Counselling or equivalent accredited qualification
What will you receive?
You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development and a range e-learning courses. You will also receive:
- Salary of £22,407.40 to 25,690.03 per annum
- Contributory pension scheme
- Life assurance and employee assistance programme
- 25 days annual leave rising to 30 days plus bank holidays
- Your "Rethink Day" - 1 day’s additional leave (pro rata) on your Birthday
- Eyecare vouchers
- Flexible working
Don’t just change jobs, change lives!
Due to the ongoing coronavirus pandemic, we're unlikely to be fully reopening our Dudley or Wolverhampton offices in the near future. Therefore, the role will involve a mixture of working from home and if required office working until we’ve fully re-opened the office. We will continue to review the situation inline with government guidelines.
Just a couple of final things,
We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning+ (LGBTQ+), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this. Please be mindful that we may need to close adverts early if we receive a high volume of applications, we therefore encourage you to apply as soon as possible. If a shortened closing date has a significant impact on your ability to apply, please let us know.
No matter how bad things are, we can help people severely affected by mental illness to improve their lives. We’re Rethink M... Read more
NIGHT SUPPORT WORKER, THE CRESCENT, NOTTINGHAM CITY
FRWK03 £17,189 -£18,661, 37 HPW (PLUS 7.5% ENHANCEMENT FOR HOURS WORKED BETWEEN 10 PM AND 7 AM), PERMANENT
The Crescent is a mental health supported accommodation service that operates a ‘Core and Cluster’ model with a total of 27 units. The team offer a Person Centred and Recovery based approach to include supporting those with other secondary issues such as substance misuse, offending behaviour and mild learning difficulties.
We are looking for an individual to contribute to the delivery of a comprehensive support package, enabling service users to develop the skills to empower them to live independently and avoid relapse.
This is an exciting opportunity where you can help shape the development of a new contract (from 1st April 2021).
You will:
- contribute to the delivery of a comprehensive support package to empower individuals to live independently
- be able to assess individual service user’s skills and needs, and work positively with risk
- have excellent communication skills and be able to build rapport with service users
- be resilient and manage stressful situations in a calm and positive way
- be dynamic and enthusiastic
- promote equality and diversity within the service
- provide a safe and secure environment for service users
- work in partnership with various agencies to maximise service delivery
What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.
Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
To protect the health & wellbeing of those receiving support from Framework and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during their six month probation period, except where such a requirement would be unreasonable in the circumstances.
97% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.
NO AGENCIES PLEASE.
Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. Regardless of... Read more
The client requests no contact from agencies or media sales.
Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have been homeless and suffering from addiction. It runs a homeless drop-in, a Recovery Hub (which includes an abstinence-based residential recovery hostel, a Primary Programme and a Continuing Care Programme), supported houses and two social enterprises supporting people in recovery from addictions to put their lives back together. Our integrative approach is based on the ‘Recovery Capital’ methodology and is a whole-person approach, which takes into account physical, cultural, social, human and spiritual factors and assets.
In employment we actively seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates. We select all candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of the organisation. (Sources - Equal Opportunities Policy 2.2 (i) and (v)). SCT is a growing organisation with opportunities for people with good motivational skills and high levels of initiative.
Role and Responsibilities:
Working alongside and reporting into the Shop Manager, together you will be responsible for the successful delivery of a profitable, customer focused shop.
Deputising for the Shop Manager, you will ensure the smooth running of the shop during their absence; this will include the accurate processing of any financial transactions, the delivery of shop floor and stockroom management, and adherence with policies and procedures.
Our shops are supported by a dedicated team of volunteers - we couldn't run our shops without them. You will oversee your volunteers' induction, management and development, and will encourage your shop team to share any ideas that may contribute towards the success of the store.
Together, you'll create a shop that will uphold SCT’s image and reputation, and help us raise vital funds that will help people in recovery from addiction and homelessness.
- To assist the Shop Manager in ensuring the shop is well run at all times
- To assist the manger recruit, train, manage and retain a volunteer team working within SCT values
- To optimise sales across all departments and to achieve set targets
- To ensure the team consistently provide excellent customer service to both customers and donors
- To maintain successful retail processes and merchandising.
- To maintain effective stock management and processing and carry out shop administration
- To take necessary action to repair and maintain the premises and to take all reasonable steps to protect SCT property from theft, damage or fire.
- To train staff and volunteers in and ensure team adherence to all health and safety policy and procedures with the support of the Shop Manger
- To work within the culture of maintaining a positive working environment to ensure job satisfaction and efficiency.
- Prepared to move around area and work at different locations if necessary.
- Ability to work flexibly, including working weekends.
- To be flexible when tasks not covered by the job description have to be undertaken.
Person Specification
Skills and Knowledge
Essential
- Retail background
- People management skills
- Money management
- Good verbal and written communication skills
- Ability to work well as part of a team
- Good IT skills (including MS Office and email)
- Able to use own initiative
- Strong interpersonal skills
Desirable
- Visual merchandising/window dressing
- Shop administration, finance,
Experience
Essential
- Commercial retail experience, preferably supervisory level
- Demonstrable and proven communication skills
- Demonstrable experience of working to targets
Desirable
- Experience of working with donated goods
- Experience of working with volunteers
- Experience of charity retail
Cultural Indicators
Delivering Results
- Delivers great outcomes through our vision and strategy, effectively planning and meeting targets.
- Makes effective decisions.
Role Model / Leading by Example
- Is an inspiring role model for others, building trust and living our Vision / Mission and principles and delivering our services accordingly.
Continual Improvements
- Consistently seeks to improve how we do things to achieve and Embraces change and innovation.
Effective Communication
- Communicates clearly, effectively and honestly. Listens to others and adapts communication to suit them.
One Team
- Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise.
Our Vision To see lives put back together Our Mission To help people who are facing problems of homelessness, addiction, poverty or social isol... Read more
The client requests no contact from agencies or media sales.
Job Title: Senior Learning and Development Administrator
Location:Grantham
Contract: Permanent
Hours: 39 hours per week
Salary: £20,249 - £23,822 (may have changed with last review)
Contact: Angela Kelly
Contact Details: N/A
Information: We operate flexi time and flexible working
Closing date:Wednesday 8th April
Shortlisting date: Monday 13th July
Interview date:TBC
Thera Trust
Thera Trust is the parent company of Thera Group; a charitable group of companies that supports people with a learning disability. Our unique leadership and structure includes people with a learning disability. Through this we can demonstrate that people with a learning disability can be leaders in society but we can’t do this without you!
About The Role
The Senior Learning and Development Administrator will support the L&D department in the completion of all administrative tasks, recording and reporting of information and assisting in the day to day management of the LMS system.They will act as a mentor and to support in the development of the assistant learning and development administrator.
The role will include:
- Being the first port of call for L&D queries
- Taking responsibility for L&D administration processes, databases, and systems, ensuring their effective management as well as accuracy and timeliness
- Producing detailed reports on a weekly, monthly and ad hoc basis
- Being involved in the implementation of new projects
Your Skills and Experience
- Experience in LMS administration.
- Can successfully multitask, whilst working with pace and professionalism
- Have excellent written and verbal communication skills
- Excellent IT skills
-Understanding of learning and development in the care sector is highly desirable
- Relevant Administration qualification or willing to attain
What are the Benefits?
- 25 days holiday + 8 days bank holiday
- Contributory workplace pension, with option of enhanced pension offering
- Cycle to work scheme
- Health Cash Plan scheme
- Employee support line to support you and your family
- Support in gaining professional qualifications
- Continuous on the job training is provided
We reserve the right to close this advert before the closing deadline if we interview and offer the right candidate
We have recently achieved Skills for Care endorsement which is a mark of quality in recognition of the learning and development you will receive. This is evidence that our training provision makes a significant difference to our workforce and the people we support.
Thera Group are a charity that support people with a learning disability. We want to demonstrate that people with a learning disability can be ... Read more
The First Contact Navigator service is run by SERICC in partnership with SOS Rape Crisis and Centre for Action on Rape and Abuse (CARA) providing a single point of access into specialist sexual violence and abuse support services.
Navigators support victims and survivors of sexual violence and sexual abuse to access bespoke assistance around their needs including support with advocacy, counselling, criminal justice, drugs and alcohol support, housing, etc. The Navigators work with survivors across Essex. The role is a fast-paced role delivering short-term intensive casework to survivors, and in some instances, advocating on their behalf with statutory and non-statutory services.
This is a unique opportunity for an experienced practitioner to work in an innovative fast paced service which improves responses, access and support for survivors of sexual violence in Essex. Navigators work from a person-centred, trauma-informed and survivor-led, integrated approach ensuring individualised care pathway.
The successful candidate will have specialist knowledge in sexual violence as well as frontline experience supporting survivors. You will need exceptional communication skills, strong IT skills and the ability to work in a fast-paced, telephone and face to face focused role. If you have these skills, and want to join this unique and innovative service, we would love to hear from you.
The role is office based and we offer staff benefits including 30 days annual leave, 3% pension, access to workforce assistance programme and comprehensive training and support.
Please read the application pack before applying.
Welcome to SERICC
We are a registered charity based in South East Essex offering free and confidential specialist sexual violenc... Read more
The client requests no contact from agencies or media sales.
Salary: £19,743.12 per annum
Hours: 37.5 hours
Job Type: Permanent
Service: Learning Disabilities
Location: Ealing
Shift Pattern: Various
Benefits
- A stimulating work environment full of opportunities to learn and develop
- 33 days annual leave, pension scheme and 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care vouchers
- Travel season ticket loan & Cycle to work Scheme (eligible after 12 months service)
About the role
The role of a Support Worker is to enable the people we support to manage aspects of their daily life.
Duties will include:
- Making a difference to the lives of those you support
- Help to use a range of recovery oriented and person-centered planning tools
- Ensure all plans and records relating to the people we support are accurate and up to date
- Support with everyday tasks to maximise the individual’s independence
- Work in a consistent and positive way with local managers and other team members to ensure people get a great service
- Undertake various levels of personal care and manual handling
About you
To be a Support Worker at Certitude, experience is not essential. Full training will be given; however, the following are essential:
- Ability to motivate others and build confidence
- Ability to work on your own initiative and also be a great team player
- Practical, adaptable and organised
- Have interests and skills that they are willing to share and get others involved
- Ability to use technology – PC and modern technology equipment
About the Organisation
The Certitude Group are proud of our history of supporting people with complex mental health needs and learning disabilities. We support more than 1800 people across London through a diverse range of support services and believe in providing the right level of support, to enable individuals to flourish, contribute and live a good life.
As a Gold Level Investor in People, we have high employee engagement and a strong commitment to people development from both our Board and Leadership Team. As a result, we are able to support people with mental health needs and learning disabilities to live the life they want to lead; happy, healthy, respected as equals and valued for their contribution within communities.
We aim to be the best social care employer in London and are proud of our reputation as a London employer - employing more than a 1500 staff and volunteers with a turnover of £48m.
Do you want to be a Support Worker at Certitude? Complete an application form and someone from the Recruitment Team will be in touch!
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community.
We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP
Location: St. Bridget's - Rustington
Employment type: Permanent
Job type: We have a number of shifts available, full or part-time guaranteed hours, or occasional hours if you prefer working with flexibility.
25 Hours - Nights and twilight shift
33 Hours - Nights
37 Hours - Days
20 Hours - Days
Salary: £9.67 per hour (£18,908 per annum FTE 37.5)
As a Support Worker/Healthcare Assistant with Leonard Cheshire you’ll provide a high level of care and support to vulnerable people, enabling them to live the life they choose. You’ll assist with daily tasks including personal care, medication and assistance at mealtimes, motivating and encouraging choice and participation.
Experience as a Support Worker, Care Assistant or Healthcare Assistant is desirable but not essential as we offer an excellent training and induction programme to get you fully trained in your new role!
In return we offer a great range of employee schemes and benefits, including generous annual leave, free Blue Light card, discounts for high street retailers, contributory pension scheme and so much more!
Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.
A satisfactory disclosure check (PVG membership in Scotland) is required for this post.
Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once suitable candidates have been appointed.
* No agencies please *
Closing Date: 30 April 2021
You may have experience of the following: Support Worker, Charity, Charities, Third Sector, Social Care, Voluntary Sector, Healthcare Assistant, Care Staff, Care Assistant, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP, etc.
Ref: 98115