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Rentstart (UK) Ltd
£24,000 - £26,000 per year
Outreach Support Worker needed to help end local homelessness with impactful charity
£10,452 - £11,347 per year, pro rata
£13,937 - £15,130 per year, pro rata
£17,550.00 with potential progression up to £18,278.00 per annum pa + excellent benefits
Age UK Kensington & Chelsea
£24,294 per year
Dementia Support Worker - 4 days per week - Kensington and Chelsea
Oakleaf Enterprise
Guildford, Surrey
£10.14 per hour
Mental Health Assistant Client Advisor
Page 1 of 7
Cambridge, Cambridgeshire
£18525 Per Annum
Permanent, Full-time
Job description

Recovery Worker Homelessness

We have a new opportunity for a Support Assistant - Homelessness, working full time, on a permanent basis.

Position: Support Assistant – Homelessness

Location: Cambridge

Hours: 37.5 hours

Salary: £18,525.00

Contract: Permanent

Closing Date: 31st October

Introduction - Support Worker Homelessness

This role is all about helping to provide supported accommodation to a real mix of people. Often these are people with complex needs and who may have a history of drug or alcohol abuse or homelessness or been recently released from prison.

This isn’t a personal care role, but people say it’s just as rewarding and challenging.

The charity was established over 90 years ago and is one of the country’s leading providers of services for people affected by homelessness and has grown to become a major provider of affordable housing in England and Scotland, with almost 56,000 homes in management and support over 12,000 people every year in the Care and Support services.

Through housing, care and support services the organisation enables people facing a wide variety of challenging circumstances to lead more resilient and independent lives.

Job responsibilities

You will be key in the day-to-day running of one of the supported housing services. This isn’t a care home, so there’s no need to provide personal care. The priority in your role includes the safety and wellbeing of everyone in the accommodation, including customers.

Working with people who have a range of needs, you could be doing any number of things. From supporting customers in conversations with calls from their GP, Social Services, or Benefits teams – to dealing with the emergency services including the Police and Ambulance, when the need arises.

You’ll log all incidents to make sure there is an accurate record of events. And when a customer leaves, you will clean and prepare their room, ready for the next occupant.

Who we’re looking for

At times this role can be challenging but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic and able to leave your work at work and not take it home with you.

As a minimum requirement you’ll need:

  • Experience of working with people in a customer facing environment

Ideally you’ll also have:

  • An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction.

What you’ll get

  • 25 day’s holiday, rising to 30 with length of service + 8 bank holidays per year
  • Option to ‘buy’ up to an extra 5 days’ holiday
  • 2 days paid leave on top for volunteering
  • Paid overtime or Time Off in Lieu – if you do more hours than contracted hours we’ll give you that time back
  • Pension scheme where if you pay 6%, we’ll top it up to a total of15%
  • Life Assurance equal to 3x your nominal pay
  • Free and confidential counselling services (provided by AXA)
  • Eye care scheme, £25 towards a test and £50 towards glasses or lenses needed
  • Recognition scheme and long service awards

The organisation is really keen to develop colleagues and invest your future.  There are various avenues of development available whether this be via Professional Development or undertaking an Apprenticeship Qualification alongside the role. All development is at no cost to you and is fully funded, which is a great benefit available to colleagues.

What you’d be a part of

Between April 2019 and March 2020 here are some of the organisations many achievements:

  • Supporting over 12,000 people across the country, who are homeless or at risk of homelessness
  • Supported 3,356 people or households with projects that are funded by the charity
  • Helped 385 customers develop their employment skills and 238 customers have moved into employment and also helped 147 into formal training or volunteering and 11 into apprenticeships
  • Through the Ladders of Aspiration funding the organisation has helped 138 customers to gain qualifications
  • Through the Money Advice service, there have been 1,346 referrals and the organisation has helped increase income for customers by £1,162,447
  • Helped support 128 customers facing challenges to live independently and receive support for their needs through the Intensive Intervention scheme

You may also have experience in areas such Support Worker, Support Assistant, Resettlement Worker, Homelessness, Homeless Project Manager, Homeless Caseworker, Project Coordinator Homelessness, Resettlement Caseworker, Housing Support, Substance Misuse Worker, Recovery Worker, Youth Recovery, Health and Wellbeing Worker, Outreach and Engagement, Wellbeing Recovery Worker, Supported Living, Recovery Worker, Criminal Rehabilitation, Substance Rehabilitation, Recovery Support, Recovery and Resettlement Worker, Homelessness, Social Housing, Housing Officer, Housing Support Worker, Social Housing Support Worker, Dual Diagnosis Worker, Housing Officer, Care and Support Worker, Ex Offender, Service Coordinator, Recovery Lead, Recovery Coordinator, Homeless Recovery Worker, Crisis Recovery Worker, Mental Health Recovery Worker, Housing and Resettlement Worker, Resettlement and Integration, Outreach Resettlement.

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Posted on: 13 October 2021
Closing date: 31 October 2021
Job ref: 2756
Tags: Social Care/Development,Support Worker
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