Do you have a passion for working with people and helping to end homelessness? If so, Rentstart is the workplace for you! An exciting opportunity is available to join our fantastic team in Elmbridge to work towards ending the cycle of homelessness in our borough.

Why this role matters

Are you passionate about wanting to work with people who are homeless?  Are you motivated to reach out to people who are rough-sleeping and encourage them towards a life off the streets? If so, we would love to hear from you.

Rentstart is a homelessness charity based in Walton on Thames and has been running for 20 years. Our aim is to connect with, house and then support people who are homeless or vulnerably housed. The majority of our clients are supported into the private rented sector.

Each year we provide advice to around 400 people and go on to house and support circa 150 people (support is given for as long as each client requires it). Most of our clients cannot access private rented accommodation without our help.

This role is crucial to our work, connecting with vulnerable individuals, often with challenging behaviours, and support them to move forward with their lives.

Job Description - Overview

You will find and reach out to rough-sleeper clients who are either not aware of Rentstart or who are resistant to help. Some of these people may be chaotic, may have mental health and addiction issues but need your help and support. You will focus on developing a relationship with the individual, offering personalised, creative, innovative, and effective support. You will maintain the relationship with clients, build trust and work in an inclusive and empowering way as a single point of contact.

Throughout your work you will have some autonomy and periods of time lone working. Your intervention with these people will aim to result in engagement with the services of Rentstart. You will provide initial 1-1 assessments for clients who are referred to Rentstart, assessing their suitability for housing and support, and where appropriate create support frameworks and/or referrals to supporting agencies. You will provide support for living and lifestyle needs for clients, including engagement with mental health, drug/alcohol, GP, and debt support agencies. You will assist housed clients with life skills, including tenancy training and benefit support. You will monitor and track your outreach services and report on findings on a regular basis.

This role requires a committed, resilient, and flexible individual who can contribute to delivering the team’s range of functions including the ability to provide real opportunities to people in need of help to access the services they require. This role involves unsociable hours and weekend work in order to provide the most effective service to those on the streets and can be demanding but is equally rewarding. 

Please see the Job Description & Person Specification documents for a full description of the role including a breakdown of duties.

SUPPORT WORKER, FOREST ROAD SERVICE, NOTTINGHAM, PERMANENT, 37 HPW, FRWK03 £17,189 - £18,661

Forest Road is a 15 bed supported housing service for adults with multiple support needs including drug, alcohol, mental health and rough sleeping.

The successful applicants will join a dedicated team delivering housing related support to this client group; supporting individuals to achieve goals detailed in their support plan.  The aim of the service is to equip individuals with the necessary skills, knowledge and confidence to be able to live independently.  The successful applicants will have a role to play in identifying and moving individuals into specialist second stage services or their own independent accommodation.

We are looking for reliable and self-motivated candidates who have experience of working within an accommodation based service. An understanding of the issues facing people affected by homelessness, and an awareness of the support needs the client group presents with is essential. You will be working towards objectives laid out in support plans to support service users to achieve change. 

The main functions of this role will be;
• To engage in the day to day running of the service
• Maintaining a safe service
• Dealing with challenging behaviour and working positively with risk
• To contribute to the achievement of contractual service obligations
• To assertively engage with service users and support with attending appointments
• To support service users to engage with the move on process
• To provide practical assistance with a variety of things including accompanying to appointments, support around cleaning, making phone calls, laundry and meaningful occupation
• Promote social inclusion for our service users

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE

SUPPORT WORKER, MEN’S COMPLEX NEEDS, NOTTINGHAM, PERMANENT, 22.5 HPW, FRWK03 £17,189 - £18,661 FTE (PRO-RATA: £10,452 - £11,347)

Men’s Complex Needs Service is a short term supported housing service for single homeless men aged 18+ with complex support needs such as offending, substance use and mental health.

We are looking for candidates who can communicate with people in a friendly and welcoming manner. We are looking for a resilient, reliable, self-motivated candidate who can demonstrate an understanding of the issues facing those affected by homelessness. An awareness of the support needs of our client group is essential. Experience of working in a supported housing residential setting or similar setting is desirable.

The main function of the role will be:

• To support work the work of support planners to ensure tasks and objectives identified in support plans are achieved within agreed time scales.
• To assess individual service user’s skills and needs and to work positively with risk
• To support service users to engage with a process of resettlement in to appropriate long term accommodation
• To ensure safety and security of the clients and the building 
• To build the skills and confidence of service users to empower them in maximising their independence
• To contribute to the achievement of contractual service obligations
• To carry out domestic tasks around the service to maintain the health and hygiene of the physical environment
• To work in partnership with other agencies to maximise service delivery

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE

Support Worker

This role is for a Community Based Dementia Support Worker. You will have the rewarding opportunity to provide support and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. The service is unique to each service user as it is based upon their personal circumstances and support needs.

Support Worker Responsibilities:

Key Responsibilities:

• To manage referrals, assisting clients in assessing their information and support needs.
• To maintain and manage a caseload of clients who have dementia or are affected by dementia from appropriate geographical locations. Information and support may be by phone, email, letter, or face to face, at the client’s home or other appropriate location.
• To provide information regarding services and benefits available and, where appropriate, assist clients in accessing them.
• When appropriate, to signpost clients to a choice of suitable other sources of help.
• To develop a proactive approach in reaching people with dementia and carers who may not otherwise access our services.

Support Worker Requirements:

We are looking for an individual with an understanding of dementia and the needs of those living with dementia and their carers. Your ability to assess client needs along with the understanding of the need for client confidentially is essential to providing a valuable and worthwhile service. To be successful in this role you will have excellent non-judgmental communication skills as well as strong organisational and time management skills in order to manage your caseload of clients effectively. The successful applicant will also possess good IT skills and be able to travel independently across the area. You will have knowledge of working alongside volunteers and have an understanding of the valuable contribution volunteers bring to services whilst championing their inclusion in all that we deliver.

About Alzheimer’s Society:

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society

Position: Dementia Support Worker
Location: Community Based – Swansea Bay
Contract type: Permanent
Hours: Full Time, 35 hours per week
Salary: £20,363 - £21,603 actual per annum (depending on skills and experience)

Closing date: 04 November 2021
Interview date: 11 November 2021

You may have experience of the following: Support Worker, Dementia Adviser, Care Assistant, Dementia Advisor, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, NFP, Not for Profit, Charity, etc.

Ref: 103 859

SUPPORT WORKER, MEN’S COMPLEX NEEDS, NOTTINGHAM, PERMANENT, 30 HPW, FRWK03 £17,189 - £18,661 FTE (PRO-RATA: £13,937 - £15,130)

Men’s Complex Needs Service is a short term supported housing service for single homeless men aged 18+ with complex support needs such as offending, substance use and mental health.

We are looking for candidates who can communicate with people in a friendly and welcoming manner. We are looking for a resilient, reliable, self-motivated candidate who can demonstrate an understanding of the issues facing those affected by homelessness. An awareness of the support needs of our client group is essential. Experience of working in a supported housing residential setting or similar setting is desirable.

The main function of the role will be:

• To support work the work of support planners to ensure tasks and objectives identified in support plans are achieved within agreed time scales.
• To assess individual service user’s skills and needs and to work positively with risk
• To support service users to engage with a process of resettlement in to appropriate long term accommodation
• To ensure safety and security of the clients and the building 
• To build the skills and confidence of service users to empower them in maximising their independence
• To contribute to the achievement of contractual service obligations
• To carry out domestic tasks around the service to maintain the health and hygiene of the physical environment
• To work in partnership with other agencies to maximise service delivery

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE

You’re enthusiastic and hardworking, with great customer services skills and a real desire to progress within the care and hospitality industry. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as an Assistant Supervisor.

Aquarius is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Based in Edgbaston, Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. This particular role involves working at Evolve in Brindley Place, Birmingham and also at the Adam and Eve in nearby Digbeth. Evolve is a café and social enterprise run by young people who have experienced substance misuse or mental health problems, homelessness, have been out of work for three months or have a history of offending.

This particular role is all about providing excellent customer service and assisting with the preparation, cooking and service of a variety of food and drink items in line with health and safety. We’ll also rely on you help ensure the smooth running and day-to-day management of the coffee shops and, in the absence of supervisor, stand in as lone supervisor when needed in either store. And, when it comes to delegating tasks to staff, monitoring absence/lateness or reporting any incidents in line with our policies and procedures, again, we’ll count on you.

To succeed, you’ll need some experience in a café and barista setting, including cash handling, a professional and presentable appearance and the ability to work well as part of a team. We’ll also be looking for excellent timekeeping, attentiveness, plus the ability to multi-task. Comfortable following instructions and working within policy and procedural requirements, you have lots of initiative, great communication skills and are keen to learn and develop.

This is a fixed term role for six months, requiring the post-holder to work 37 hours a week.

The salary for this role is £17,550.00 with potential progression up to £18,278.00 per annum.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Closing date for applications is 4th November 2021, however due to the popularity of some positions, we reserve the right to close the vacancies early on receipt of sufficient applications.

Recovery Focus is committed to working towards equal opportunities and we select staff solely on merit irrespective of race, colour, national or ethnic origin, gender, sexual orientation, marital status, age, social class, religious belief, disability or history of mental health or addiction problems. If you need support to apply for the role or adaptions at interview please contact the recruitment team to discuss.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Age UK Kensington and Chelsea

We promote the wellbeing of older people through:

• Providing services which support independence
• Learning from this experience to inform our understanding of older people's needs
• Ensuring the voices of older people in Kensington & Chelsea are heard

Working in close collaboration with other organisations to achieve these aims

Age UK Kensington & Chelsea offers dementia services which make a real difference to residents affected by the condition living in the Borough. Those services include advice, practical help, befriending, social activities and emotional support.

The Dementia Support Worker is responsible for managing a caseload of individual clients, providing practical and emotional support to the most isolated and vulnerable in our community. The support takes the form of weekly or bi-weekly visits to the client’s home which can be directed by the client’s wishes or needs.

This role requires the worker to work independently and manage their own caseload.

With other members of the Dementia Services team, the Dementia Support Worker will also help with transport, group activities or trips, events, training and local forums.

**Please note, this role may involve working some Out of Hours shifts, covering evenings and weekends**

To apply:

Please email a CV and supporting statement (that addresses all the essential criteria) to our Recruitment dept. Contact details may be found on our site. CVs submitted without a supporting statement will not be considered. You may also apply via Charity Job. Due to the volume of applications we will only be able to respond to shortlisted candidates.

Please read the attached job description for further details on the role.

Interviews are to be held on Zoom

Working a busy Mental Health Charity. The post holder will assist the client services team with supporting our client base and initiating a wide range of wellbeing and social inclusion activities in Waverley and Guildford, actively recruiting isolated individuals either directly or through partnership working with statutory and third sector providers.

Main duties & responsibilities

1. Provide general client support for Client Services department
2. Undertake regular client check ins via phone or zoom.
3. Maintain Oakleaf’s databases, detailing all communication/actions relating to clients, practitioners, advisors with accuracy and in a timely manner.
4. Liaise with all Oakleaf departments and externally with referring bodies, other support agencies, key workers, carers etc.
5. Assist with conducting Risk Assessments for virtual and outreach wellbeing activities.
6. Assist with marketing wellbeing activities, updating them on Oakleaf’s website and sending Zoom links to clients for online activities.
7. Work with colleagues to monitor the impact of Oakleaf’s services and collect regular feedback from clients.
8. Contribute to the creation of the organisations KPI’s and Case Study
9. Develop and distribute the Safe Haven rota and log daily attendances to Guildford venue.
10. Work on a continual development of more efficient administration systems
11. Undertake initial client assessment and conduct the Recovery Star process with clients including the development of an individual action plan following a person-centred approach.

General

1. Ensure maintenance of a safe and efficient working environment in accordance with current Health and Safety legislation including the Health and Safety at Work Act 1974, COSHH Regulations, Environmental Health and EC Directives.
2. Operate robust and safe levels of practice in regard to lone working.
3. Perform any other reasonable duties as may be requested by the Chief Executive.

This job description is an indicator of general areas of responsibility and will be amended in accordance with the changing needs of the organisation in consultation with the post holder.

About us 
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. 
 

About the role
Crisis is recruiting a part time Café Assistant for its award-winning social enterprise café in East London. Café from Crisis provides a route into work and a positive, healthy life for Crisis Members through its practical training programme and live-environment support.

The role is part time for 24 hours per week (3 variable days, excluding weekends). 

About you 
To be successful in this role, you will have relevant experience in the hospitality sector with a passion for food and drink and strong barista skills with proven experience. You will have excellent communication skills, be enthusiastic, friendly and ready to adapt to changing service needs with a flexible approach to tasks.

We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness.​​​​​​​

Working at Crisis 
As a member of the team, you will have access to a wide range of employee benefits including: 

- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.

How to apply 
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 
 

Closing date: Monday 1st November (at 23:59) 
First stage interviews will be held on Monday 8th November via Zoom, with a practical (in-person) 2nd stage on the Friday 12th November 

Accessibility 
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website. 

Registered Charity Numbers: E&W1082947, SC040094 

Housing Support Assistant (Hostel)

40 hours per week

Living Wage £19,760 

Permanent

Scarborough

Ref: INSFO670214

Would you like to use your skills and passion to help people who have experienced the criminal justice system to forge a positive independent and successful future?

We are looking for an individual who is passionate about supporting young people to join us as a Housing Support Assistant.  

This is a fantastic opportunity for someone looking to gain the skills and experience required to develop their career in the sector.

This role will work within our Young People’s Pathway (YPP) and is crucial in supporting the young people who live with us to gain independent living skills, confront and overcome issues and challenges that act as a barrier to this and them thriving.  

The YPP provides a multi-agency service across the County, to young people aged 16-25 years who are homeless or at risk of homelessness, through supported housing in hostel and community accommodation.

Housing Support Assistants work with a team of Housing Support Workers, complementing their work with clients, by building relationships with clients to help them achieve their goals and develop their understanding of how to manage a tenancy.

This role may involve working a shift pattern which will be confirmed based on the needs of the business.

Foundation’s core values are: People, Passion, Collaboration and Integrity.

Closing Date 23:59 Sunday 31st October 2021.

Interviews to be held on 15th November 2021.  

We aim for our workforce to reflect the diverse and exciting region we serve. We want you to have every opportunity to shine and show us your talents. Please let us know if there is anything we can do to make sure the assessment process works for you.

Cook/ Assistant Chef (Part Time) – Eating Disorders

Cook/ Assistant Chef (Part Time) – Eating Disorders
Lostock, Bolton
£9.66 - £10.56 p/h (Depending on experience)
£1000 welcome bonus

Our client provides residential services for young people aged 16-25 years old. Their new Residential Eating Disorder Service based in Lostock, Bolton, is looking for a kind, caring and empathetic Cook/Assistant Chef to support with cooking and preparing meals for their young people with complex and challenging eating disorders. Whilst some experience of working as a cook is desirable, full training will be given to those applicants who can cook and have a real desire to produce nutritional balanced meals with a passion for producing good food.

This is an excellent opportunity to develop your skills within a supportive residential service. You will work closely with both the residential staff, Chef and the dietetics team. Your role will involve planning and preparing quality meals for their young people, following strict meal plans, and ensuring correct portioning, labelling, and packaging of food items. You will also support all aspects of stock control, including ordering stock and receiving goods. As their young people work towards their own recovery, you will be flexible and compassionate, helping them to build their skills whilst their independence is promoted through cooking and baking classes facilitated by the dietetics team. This is role where you will gain immense job satisfaction knowing you are having a real impact on the recovery of their young people.

Your week will consist of working 15 hours per week over a Friday, Saturday, and Sunday.

Company Benefits

- A £1000 welcome bonus to all new starters
- A £100 bonus after completing 6-month probation
- Refer a Friend Scheme (Up to £1000 per referral)
- 30 days holiday (Rising to 35 days with service including bank holidays)
- Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships, online shopping discounts, free eye tests and various other benefits
- Paid Training & Induction
- Enhanced company pension
- Life Assurance (2 x annual salary)
- Free parking available and good direct transport links
- Enhanced maternity/paternity leave
- Paid Enhanced DBS check
- Cycle to work scheme
- Employee Assistance Programme/24-hour Counselling Service
- Regular social events and recognition schemes (Employee of the year awards, Summer & Christmas parties)

Essential requirements of a Cook/ Assistant Chef

- Experience of working as a Cook/Assistant Chef is desirable, but training will be provided for those applicants that can cook and produce good food
- Good verbal communication skills and the ability to listen to others
- Basic IT skills (Your role will involve some computer work, completing forms, using an online care system, and writing emails)
- An Understanding of the issues around confidentiality and safeguarding
- The ability to form and maintain professional working boundaries between staff and service users

Desirable Criteria of requirements of a Cook/Assistant Chef

- Full, clean UK Driving Licence and access to a car
- Previous experience of working with young people who have mental health needs
- Previous experience of supporting service users with eating disorders

Fancy the challenge? Apply today!

Additional Information

- You will work in a COVID secure environment as all their staff are required to be fully vaccinated by 11th November 2021.
- Please note that they do not accept CV’s and the application must be completed in full.
- Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.
- They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.
- They reserve the right to close the advert early, should they appoint a suitable candidate.

Ref: 103 756

£19,760 per year (pro rata) - based on the number of hours worked

Would you like to use your skills and passion to help people who have experienced the criminal justice system to forge a positive independent and successful future?

We are looking for an individual who is passionate about supporting young people to join us as a Housing Support Assistant.  

This is a fantastic opportunity for someone looking to gain the skills and experience required to develop their career in the sector.

This role will work within our Young People’s Pathway (YPP) and is crucial in supporting the young people who live with us to gain independent living skills, confront and overcome issues and challenges that act as a barrier to this and them thriving.  

The YPP provides a multi-agency service across the County, to young people aged 16-25 years who are homeless or at risk of homelessness, through supported housing in hostel and community accommodation.

Housing Support Assistants work with a team of Housing Support Workers, complementing their work with clients, by building relationships with clients to help them achieve their goals and develop their understanding of how to manage a tenancy.

This role may involve working a shift pattern which will be confirmed based on the needs of the business.

Foundation’s core values are: People, Passion, Collaboration and Integrity.

We aim for our workforce to reflect the diverse and exciting region we serve. We want you to have every opportunity to shine and show us your talents. Please let us know if there is anything we can do to make sure the assessment process works for you.

WE ARE LOOKING FOR A WOMEN’S OUTREACH WORKER TO JOIN OUR WEST LONDON MINERVA TEAM AND PROVIDE SPECIALIST OUTREACH AND COMMUNITY SUPPORT

Job Title: Women’s Outreach Worker 

Salary: £26,000 - £29,000 per annum dependent on experience 

Work Location: Community based, covering the borough of Hammersmith and Fulham

Working Hours: 35 hours per week

Contract: Fixed term until 30th September 2022

   

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Advance is committed to equality and diversity and strongly encourages applications from women with disabilities, from BME backgrounds and the LBT community.

The role

This is a newly created and unique role as Advance’s Minerva service is partnering with Turning Point to support their Drug and Alcohol Wellbeing Plus service (DAWs Plus) for women in Hammersmith & Fulham. DAWs Plus was established to support local residents with a need in substance misuse, who due to the complexity of their needs are not able to access mainstream DAWs services. This role will be primarily based in the community and providing targeted outreach work across Hammersmith and Fulham to support women to engage with DAWs Plus. 

What you will bring

The successful candidate will bring a passion for supporting women with complex needs and have experience offering holistic, strength based one to one support, determined outreach and advocacy to women who have a need in substance misuse and are involved with the Criminal Justice System. You will work independently in this unique role, demonstrating an ability to build effective relationships with relevant external agencies and manage a caseload of women across both community and prison support channels.

Please note, as this role is not primarily based from the Advance office or suitable for home working, we are looking for a candidate committed to delivering face to face outreach work in the community.

In short, you will have:

• Knowledge of issues facing female offenders and those at risk of offending, both in and out of the Criminal Justice System.
• Experience of setting and maintaining professional boundaries with service users whilst delivering an excellent standard of service.  
• Knowledge of substance misuse including harm reduction and recovery. 
• A passion for and experience delivering community-based support work/advocacy.
• Significant experience of working with women experiencing issues related to offending - preferably within a criminal justice setting.
• Experience of conducting needs and risk assessments and of risk management. 

What we offer:

• 30 days holiday plus public holidays pro rata, and a day off for International Women’s Day
• Pension scheme 
• Access to our Employee Assistance Programme
• Staff away days

In addition to the great benefits listed above, you will have the opportunity to work in a flexible, supportive environment with a team of committed, inspiring women and we will support you as you to continue to build your skills and experience and grow your career.

Applications close on Friday 22nd October

We will be reviewing applications on a rolling basis with interviews to be conducted by 27th October at the latest. 

To apply: Please submit your CV along with a supporting statement addressing your suitability for and interest in the role.  

Please note that any offer of employment will be made subject to references, confirmation of the right to work in the UK and satisfactory enhanced DBS check.

We are looking for a proactive and well-organised Social Media Assistant to join our Digital Engagement team. You will be moderating our social channels, assisting with the creation scheduling of engaging content, and helping us report on our social media activity.

This role is regularly exposed to emotionally challenging material which can be upsetting. Samaritans provide a supportive and friendly environment where your wellbeing is a priority. We support our people through our Mental Health First Aid network, independent counselling support phoneline and support from a team of qualified psychotherapists, trained to support trauma.

• Full time / Perm
• £21,000 - £24,000 
• Based in Ewell (Surrey) with a mix of home working and office work
• We encourage flexible working, talk to us about your preferences

Key Responsibilities

• Closely monitor Samaritans’ social media channels and provide timely and appropriate responses where necessary, using Sprout Social
• Support the coordination of digital content distribution across all digital channels
• Work with the Social Media Manager to report on agreed performance metrics across our social media channels, using a mix of tools including Sprout Social, Google Analytics, dashthis, and Microsoft Excel

Skills & Experience

• Planning, creating, editing and proof-reading digital content
• Excellent digital copywriting skills
• Good understanding of digital marketing channels and techniques, and the ability to utilise these to best effect
• Experience handling incoming enquiries through social media
• Reporting on social media, digital marketing or communications activity
• Empathy with our audiences

At Samaritans, our vision is that fewer people die by suicide. We believe that suicide is preventable and that, together, we can make change that saves lives. 
Samaritans is needed now more than ever. We answer a call for help every seven seconds and need to be able to reach and connect with a diverse range of people. Whether it’s through our life-saving helpline service, innovative partnerships or impactful campaigns, we work towards our vision in many different ways and our communications need to reflect this. 

Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. We warmly welcome applications from a diverse range of backgrounds and experiences. 

The closing date for this role is Sunday 31st October. Full job description can be found on our website.