Job title: Floating Support Worker
Salary: £24,992 per annum
Contract length: 6 months with possible extension
 

The principal responsibility of the Floating Support Worker is to support and assist our Unaccompanied Asylum Seeking Children and vulnerable adults to develop life skills and access external support where necessary. You will also work alongside our Refugee Wellbeing Coordinator by supporting people experiencing mental health pressures, to access services and develop coping skills.

Interviews will be carried out by Zoom, this may be followed up face to face interview.

Causeway Irish Housing Association operates a 4 day working week (32 hours) and we are a London Living Wage Employer.

Are you looking for a dynamic and rewarding role working in an organisation with the feminist agenda at the core of its ethos? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?

Then Advance could be the career choice for you!

WE ARE LOOKING FOR A WOMEN'S SERVICES NAVIGATOR TO JOIN OUR MINERVA TEAM AND PROVIDE SPECIALIST SUPPORT ACROSS HAMMERSMITH AND FULHAM 

Job Title: Women’s Services Navigator

Salary: £26,000 - £29,000 per annum dependent on experience

Work Location:           Based at the Advance Head Office in Hammersmith

Working Hours: 35 hours per week

Contract:12-month fixed term contract from commencement date

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Advance is committed to equality and diversity and strongly encourages applications from women with disabilities, from BME backgrounds and the LBT community.

The role:

Advance’s Minerva service is partnering with Turning Point to support their Drug and Alcohol Wellbeing Plus service (DAWs Plus) for women in Hammersmith & Fulham. DAWs Plus was established to support local residents with a need in substance misuse, who due to the complexity of their needs are not able to access mainstream DAWs services.

What you will bring:

The successful candidate will bring a passion for supporting women with complex needs and have experience offering holistic, strength based one to one support, determined outreach and advocacy to women who have a need in substance misuse and are involved with the Criminal Justice System. You will work independently in this unique role, demonstrating an ability to build effective relationships with relevant external agencies and manage a caseload of women across both community and prison support channels.

In short, you will have:

• Knowledge of issues facing women offenders and those at risk of offending, both in and out of the Criminal Justice System.
• Experience of setting and maintaining professional boundaries with service users whilst delivering an excellent standard of service. 
• Knowledge of substance misuse including harm reduction and recovery.
• Significant experience of working with women experiencing issues related to offending - preferably within a criminal justice setting.
• Experience of conducting needs and risk assessments and of risk management.

What we offer:

• 30 days holiday plus public holidays pro rata, and a day off for International Women’s Day
• Pension scheme
• Access to our Employee Assistance Programme
• Staff away days

In addition to the great benefits listed above, you will have the opportunity to work in a flexible, supportive environment with a team of committed, inspiring women and we will support you as you to continue to build your skills and experience and grow your career.

For the full job description and person specification please see below.

Applications close on Sunday 15th August. 

Please note we will be assessing applications and inviting candiates to interview on a rolling basis and reserve the right to close the post early if a successful candidate is secured. We encourage applcaitions at your earliest convenience. 

To apply: Please click on the apply button to submit your CV along with a supporting statement addressing your suitability for and interest in the role, paying particular attention to the person specification, and indicating where you first saw this role advertised, your notice period and salary expectations.

Please note that any offer of employment will be made subject to references, confirmation of the right to work in the UK and satisfactory enhanced DBS check

 At Age UK Leicester Shire & Rutland, we are currently recruiting for 2 Dementia Support Workers (DSWs) to join our Dementia Support Team.  A  Dementia Support Worker  support both people living with dementia and their informal carers by phone, online and face to face.  They provide information about the diagnosis, supporting them to explore strategies which will support them to manage their daily lives and linking them in with other services to improve their support and quality of life.  We are here for people throughout the dementia journey, to support them to live well with dementia.  This role is so rewarding and you speak to / meet wonderful people every day. 

Age UK Leicester Shire are an independant charity supporting local people and surrounding areas. We are one of the largest charities within Leicestershire. We provide numerous services to our clients, from projects to homecare, along with supporting younger carers. We have a focus to ensure older people can live independantly whereby all their individuals needs and requirements are being met. 

If you are interested in this positin we would love to here from you. 

We are one of the largest learning disability charities in the UK, supporting 2,500 people through our friendly, supportive, creative, and diverse teams.

We are seeking Support Workers to join us and support adults with learning disabilities to live the best life possible. We recognise that the current pandemic means we have had to adapt to change and in many ways we are now doing things differently but what hasn’t changed is our passion for standards and doing all we can to look after the people we support both in these current challenging times and in the future.

To be successful in your application you must be able to work in the UK without sponsorship.

Salary: Up to £19,970
Hours: Permanent, Full time
Location: Clifton, Bedfordshire

What we Offer

Apprenticeships - earn whilst gaining a fully funded Level 2 Diploma in Health & Social Care with a Top 100 Apprenticeship Employer (ranked 11th in 2020). Access to the Hft Plus benefits package, which includes a great number of discounts and rewards across shops, restaurants, gym membership and days out, but also an Employee Assistance Programme, with telephone and face-to-face support options. Access to award winning training and development – Hft is one of only four charities to have achieved the Skills for Care ‘Centre of Excellence’ provider status. Annual staff award scheme – The Fusion Awards, and peer recognition through our GEM awards programme. 20 days holiday (plus 8 bank holidays) increasing to 25 days after a year of employment (pro rata for part time staff). A contributory pension scheme & life assurance. Free DBS Check. As a “key worker” you will
benefit from government incentive schemes.

You don’t need experience of support work or any special qualifications for this job - you’ll get plenty of training along the way. Having the right values, a positive attitude to life and a desire to support people to live their life with as much independence, choice, dignity and control as possible is what matters most. You will need to have good listening skills and a practical, caring approach. You also need to have basic level IT skills to be able to use a computer as you will regularly need to record information about people you will be supporting.

We are currently restricting face-to-face training; therefore most of your training courses, including some aspects of your induction, will be online. But you will still be able learn from your colleagues in a supportive hands-on environment.

Closing date: Monday 23rd August 2021

STRICTLY NO AGENCIES PLEASE.

You may have experience or an interest in the following: Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Senior Healthcare Assistant, Care Staff, Community Development, Relief Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP, Flexible Working, etc.

Schools Wellbeing Worker 

This is a fantastic opportunity to be at the heart of a brand new youth service for Stockport .This new service will change and influence mental health services for children and young people in and across the borough, and you will be a key to shaping how it develops and grows in the coming years.Working closely with the Children's Services Manager and School Teams, you will deliver an Early Help & Well-being Service in schools in Stockport for children and young people.

We are looking for an individual who has experience working with children and young people and a passion for improving their mental health, well-being and resilience. You will be comfortable communicating and presenting to a variety of audiences, and have experience facilitating group work with children and young people.

We are looking for someone who is flexible and motivated to succeed through working autonomously and with others, has high standards of work, and is passionate about seeing the best outcomes for children, young people and their families.
 

Employment status Employee

Pay 24 hours per week at £25,000 pro rata

Pension Automatic enrolment scheme with 3% employer contribution 

Other benefits Staff counselling scheme, cycle to work scheme, retail discount scheme 

Hours 24 hours per week (4 days) 

Holiday entitlement 23 days plus 8 bank holidays per year pro rata 

Contract Permanent (subject to references, satisfactory DBS check, and probationary period) 

We are working to bring greater diversity in all areas of our workforce and are taking action to encourage applications from people of colour and other racially minoritised communities, trans, non-binary and/or older people (aged 50+), to improve the representation of colleagues from these communities, and are a Disability Confident employer. If you are unsure about applying or have any questions then please contact us directly and we will be happy to have a conversation with you. 

This is an ideal opportunity for someone looking to develop their career within the voluntary sector and who likes working in a busy and thriving environment. 

To apply, please read all the attached information and return the application form. 

Application deadline:   Monday 9th August 10:00am 

Interview day: Wednesday 11thAugust 

In the current period of lockdown, we will only accept applications submitted electrontically - CVs will not be considered. 
Interviews will be conducted either via video link or a COVID-secure face-to-face setting, so you will need to be available and able to take part in this. 

Self Help Community Housing Association offer people who have experienced homelessness the chance of a better future through housing, support and advice. If you want to help change people's lives we want to hear from you.

We are recruiting a new member of our Housing Services team who can provide high quality, professional service to residents in temporary accomodation before moving on to independent living. 

Self Help Community Housing Association have been operating for over 40 years and we are part of Bristol City Council’s commissioned homeless prevention services. We work with people with a range of support needs:  this can include substance abuse; mental health; physical health; criminal offending; debt and money management.

We require candidates who are passionate, professional and solution focused.

Prmary Tasks will include;

• To minimise current rent arrears & recover former tenant arrears periodically.
• Prepare cases for Court action and represent the Organisation in Court and at evictions.
• To carry out regular property visits including communal area and health and safety inspections.
• To coordinate and carry out viewings, internal transfers & deal with tenancy end matters.
• To deal with breaches of tenancy/licence agreements, including rent and service charge arrears, all areas of antisocial behaviour i.e. nuisance, harassment and misuse of property.
• To liaise with external referring services e.g local authority, homeless prevention services.

Contracted hours: 35 hours per week within a flexible working pattern
Part time hours may be considered for the right candidate

Disclosure Barring Service (DBS) Check: We safeguard and promote the safety and welfare of children, young people and vulnerable adults. Any job offer will depend on a satisfactory DBS (Disclosure and Barring Service) Barred List Disclosure Check. Due to the type of position this will be an enhanced check.

Annual leave: 21 days, plus all public and bank holidays. This will be pro rata according to your start date in the Annual leave year. Increasing from the holiday year following 2 years continuous service.

Please note: THIS POST REQUIRES A DRIVER WITH OWN TRANSPORT, FULL DRIVING LICENCE AND EXCLUSIVE ACCESS TO A RELIABLE CAR. A PARKING SPACE IS PROVIDED FOR THIS POST HOLDER

We are looking for a committed Christian with a heart for addiction recovery work to join the maintenance team at Yeldall Manor, a Christian drug and alcohol rehabilitation centre for men, between Reading and Maidenhead. 

The role will involve carrying out maintenance and repairs to the facilities at Yeldall Manor, using your own trade skills and those of sub-contractors and volunteers. You will assist in the co-ordination of Yeldall Manor’s planned maintenance programme, keeping this programme up to date and maintaining records of work carried out. With the Facilities Manager, you will supervise and train residents working in the maintenance department, providing meaningful and engaging work for them.

This post is for 40 hours a week, and includes some evening and weekend work.

This position is subject to a satisfactory enhanced DBS check. If you are in recovery, a minimum of two years’ demonstrable clean time is required. 

Yeldall Manor is a Christian organisation and this role has an occupational requirement that the successful candidate be a committed and practising Christian (in accordance with Schedule 9 of the Equality Act 2010). 

ABOUT WLM

WLM’s mission is to empower positive change.

WLM has been working in the community in London since 1887. We currently work in Lambeth, Southwark, Westminster and Islington providing a range of services including supported accommodation for ex-military personnel, a dual-diagnosis residential care home for men, an approved premise for men released from prison, advice and support for people experiencing homelessness, affordable and accessible counselling in the community, and financial resilience services.

WLM is a values led organisation. Our people are at the heart of what we do. We have recently embarked on developing an asset-based approach in partnership with Mayday Trust.

ABOUT THE SERVICE

WLM Katherine Price Hughes House (WLM KPH) is an Independent Approved Premises commissioned by the Ministry of Justice. Approved Premises (APs) provide an enhanced level of supervision, monitoring and rehabilitation for those released from prison. The post requires experience of working with vulnerable people and an understanding of residential setting.

The aim of WLM KPH is to provide every resident with a transforming experience which brings together an awareness of risk reduction, organised and effective rehabilitation into the community, and personal growth and motivation. WLM KPH aims to provide a residential placement which operates to Enabling Environment Standards which provide a flexible and adaptable framework to support improved relationships and well-being for all.

 

ABOUT THE ROLE

The role of a Residential Assistant is to contribute to the supervision of service users within prescribed policy and practice by monitoring residents and recording accurately on logs and databases. To promote people’s equality, diversity and rights and assist in creating a healthy, safe, and effective day-to-day environment and in the provision of care and supervision to residents 24 hours a day.

The role requires certain skills and experience and to contribute to supporting service users’ progress, you will need to be empathetic, patient and resilient. The Residential Assistant must adhere to the policies in respect of the confidential nature of the information access whilst working in this position.

TO APPLY

• Please visit our website for the job description and application form in order to apply.
• The closing date for applications is midnight on Wednesday 4th August 2021.
• Interviews are to be confirmed however the post may be closed before the date above so please apply early.

An Enhanced DBS Check will be required for this role

Housing Management Assistant

Lewisham

£22,645 - £23,410

Permanent, Full Time (37.5 hours per week)

 Are you passionate about making a lasting difference to the lives of vulnerable adults?

About the role

Hither Green (Spring Gardens & Hilda House) is a supported accommodation service for single men and women, many of whom have a variety of support needs including mental health and substance use.  They provide a safe and welcoming environment for their clients who are going through their individual recovery.

The post-holder will provide first contact, reception and basic housing management to their clients. You'll be responsible for controlling access to the building, dealing with emergencies, clearing and preparing rooms, carrying out Health & Safety checks and reporting on any events or concerns.

What they’re looking for

You don’t need to have direct experience, but you do need a real desire to support their clients.  To be successful in this post you need a can-do attitude and to have a basic level of numeracy and literacy to be able to carry out administrative duties. An understanding of the issues that affect their  clients and ability to display initiative in identifying action required and taking appropriate measures are essential for the successful post holder.

You will also be able to demonstrate a clear understanding of confidentiality and be able to adapt your approach, to suit a variety of situations, individuals and groups.

You must be willing to work a rota which includes working evenings and weekends and periods of Lone Working.

What they offer

• Excellent Development and Growth Opportunities

Their employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of their vacancies were filled by promotions. In 2019 they achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say it is a great place to work.

• A Diverse and Inclusive Work Place

Our client is equality, diversity and inclusion are central to the organisation's values and how they work. They are proud of their commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Their Networks include: Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Pay and Other Benefits

They are proud to pay client facing staff above average for the sector. They run a cycle to work scheme and also offer season tickets loans to all staff.

They contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What they do

Their vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, their clients are at the heart of what they do, and in 2019 they supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Their  staff are crucial to making this happen.

How to apply

Click the ‘Apply Now’ Button at the top of the page to start your online application form.

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

Closing date: 10am on 12 August

Interview and assessments on: 25 and 26 August, to take place via video call

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on their current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

As a Housing Management Assistant you will provide first contact, reception, and basic housing management services to vulnerable adults, in turn making a real difference to their lives and recovery. Direct experience is not needed, therefore making this role a great entry for the right candidate who has a genuine desire to develop a career in helping vulnerable people.

About St Mungo's

For over 50 years, St Mungo’s has been at the forefront of efforts to tackle homelessness, providing accommodation, outreach, housing support and skills and employment training. Our accommodation services support both men and women, many of many of whom have a variety of support needs including mental health and substance use.

Spring Gardens & Hilda House, based in Hither Green, Lewisham, each night supports almost 150 people who’ve either been homeless or who are moving on from homelessness.

The role

We are looking for a Housing Management Assistant to contribute to providing a safe and welcoming environment for our clients who are going through their individual recovery. Specifically, you will be responsible for the reception desk, managing access to the buildings, housekeeping duties, contributing to inventory management, accurately logging and reporting incidents, and responding to neighbourhood concerns appropriately.

What we are looking for

The role requires a can-do attitude with self-initiative, capable in responding to a variety of situations, individuals, and groups appropriately, whilst maintaining confidentiality and professional boundaries. Previous experience is not necessary, but a good level of numeracy and literacy will be required as will an understanding of the issues that affect our client group. Most important will be your genuine desire to improve people's lives.

You must be willing to work a rota which includes working evenings and weekends and periods of lone working.

What we offer

• Excellent Development and Growth Opportunities - St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation. As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place - At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish, and Women’s Action.

• Pay and Other Benefits - St Mungo’s is proud to pay client facing staff above average for the sector. We run a cycle to work scheme and also offer season tickets loans to all staff. St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

How to apply:

For further details and to apply please click the apply button.

Closing date: 10am on 12 August 2021.

Interview and assessments on 25 and 26 August, to take place via video call.

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Recruiting for 3 Support Workers to join our Young People and Care Leavers in Ealing!

GBP 22,568 working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Minster House is a specialist semi-independent service for young people in and leaving care aged 16-21. The service provides a high level of support to young people with a variety of complex needs. The service is staffed 24/7 by a team of enthusiastic and caring support workers. The service aims to support young people to manage and address their various support needs and risks whilst also supporting young people to learn basic life skills and be ready to live independently.

We are currently looking for 1 Support Worker at Minster House and 2 Support Workers at Horn Lane.

Job Overview:
Support Workers to provide support to customers who are in the care sector and are in the process of gaining independent skills to be able to move on and live independently.

To help the customers to develop the life skills they require to meet the assessed needs of the customers of the service.

Support Workers will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

Person Specification:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:
Essential:
- NVQ Level 3 or equivalent experience in the social care/charity sector

Desirable:
- Experience working with Care Leavers

For the full job description, please visit the Look Ahead website.

WEEKEND SUPPORT WORKER, STREET OUTREACH TEMPORARY ACCOMMODATION, NOTTINGHM, PERMANENT, 15 HPW, FRWK03 £17,189 - £18,661 FTE (PRO-RATA: £6,968 - £7,565)

Street Outreach Temporary Accommodation is a 10-bed hostel for males who are accommodated directly from sleeping on the streets. Our service users have multiple and complex needs such as offending, substance misuse and mental health. 

Our aim is to work with individuals to enable them to be re-settled in to more stable accommodation.

We are looking for candidates who can communicate with people in a friendly and welcoming manner. We are looking for a resilient, reliable, self-motivated candidate who can demonstrate an understanding of the issues facing those affected by homelessness. An awareness of the support needs of our client group is essential. Experience of working in a supported housing residential setting or similar setting is desirable.

The main function of the role will be:

• To complete tasks on Individual Support Plans with SU

• To assess individual service user’s skills and needs and to work positively with risk including risk management

• To support service users to engage with a process of resettlement in to appropriate long term accommodation

• To ensure safety and security of the clients and the building

• To build the skills and confidence of service users to empower them in maximising their independence

• To contribute to the achievement of contractual service obligations

• To carry out domestic tasks around the service to maintain the health and hygiene of the physical environment

• To work in partnership with other agencies to maximise service delivery

You will be required to work Saturdays and Sundays on a rota. Shifts will be either 7am-3pm or 2pm-10pm.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

97% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIE PLEASE

Support work:
 To work with women to identify their, and their children’s, support needs and
incorporate these into women’s individual support plans
 To assess risk and to safety plan with women, reviewing assessments and risks
regularly
 To devise and implement appropriate methods of communication with women and
children, in agreement with your line manager
 To provide practical support on a range of issues including housing, benefits, legal
matters, and emotional support to enable women’s recovery from their experiences
of abuse.
 To work alongside colleagues at BSWA’s Home Options Hub to provide advice and
support to women around housing options and develop individual housing action
plans with women
 To support women through their resettlement process where relevant
 To facilitate access to BSWA and its services and to refer and signpost into specialist
statutory and community services where necessary to help meet needs
 To encourage the development of safe and appropriate support networks within the
community
 To work within the monitoring and evaluation procedures for the project including

Recruiting for a Support Worker to join our Homelessness and Complex Needs in Lambeth!

GBP 22,568 working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

The service provides specialist support to our customers in a range of areas including: borderline mental health issues, histories of complex offending and anti social behaviours, substance misuse issues, survivors of domestic violence and rough sleepers.

We work with some of the most complex and challenging people in the UK and every working day presents interesting - and unusual - incidents, situations and activities. Many of our customers will have been through the cycle of homelessness several times before, so a successful candidate will require an unquenchable can-do attitude and a healthy capacity for patience.

Given the complex traumas experienced by our customers we are ideally looking for emotionally resilient candidates that have some experience in dealing with complex and challenging behaviours and/or are interested in developing a therapeutic and psychologically informed approach and environment.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/ domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience:
Essential:

- NVQ Level 3 or equivalent experience in the social care/charity sector
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds.