Assistant store manager jobs in Birmingham
Kairos Women Working Together (Kairos) was founded in 1999 by a group of women in Coventry who recognised that those facing multiple disadvantages, and therefore most at risk of sexual exploitation, were falling through the cracks of existing services. From grassroots beginnings, Kairos has grown into a respected, feminist led, specialist women’s organisation rooted in the community it serves.
Over the next 5 years, Kairos will strengthen our new Women’s Hub as a safe, accessible, trauma-informed women’s centre delivering best practice responses, expand our services to meet women’s needs, strengthen partnerships, and influence systems so that no woman is left behind.
To do this we are seeking an organised, empathetic, and proficient individual to ensure the smooth operation of our hub.
This part-time role provides essential front-of-house support—greeting and assisting women arriving at the hub with sensitivity and professionalism —while also handling a broad range of administrative duties. From digital communications to accurate data entry & record keeping, ordering supplies and liaising with key partners and contractors you’ll help ensure our hub is kept safe, clean and ready for us to welcome visitors and women attending our groups and services.
If you have proven experience in office administration, strong IT skills (including Microsoft Office and familiarity with graphic design tools like Canva), and a commitment to our values and ethos, we want to hear from you.
Post Salary: £25,878 per annum, pro rata hours worked
Working hours: 22.5 hours per week, worked over Monday to Friday
Location: Kairos Women’s Hub, Old Grammar School, 31 Silver Street, Coventry, CV1 1HP.
This post is restricted to female applicants only under Section 9 of the Equality Act 2010. An enhanced DBS disclosure will be required.
Overview of Post
The Operations & Administration Support role is a vital part-time position responsible for the seamless operational flow of Kairos. Key duties encompass a broad range of administrative functions, from managing the main email inbox and creating visual content to accurate data entry and essential record-keeping. The role provides front-of-house support, welcoming women and visitors attending our Women’s Hub and ensuring its smooth running through monitoring and ordering essential supplies and liaising with CV Life regarding building maintenance and cleaning services. The role requires an organised, empathetic, and proficient administrator capable of supporting front line staff and the Senior Leadership Team.
Main Responsibilities
Digital & Communications
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Manage the admin email inbox, responding to all queries promptly and forwarding communications to relevant staff members as appropriate
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Open, scan, and distribute post to appropriate recipients
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Use online graphic design tools to create visual content such as posters, signs and information sheets for use in the Women’s Hub and on social media.
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Assist the Senior Leadership Team in website updates and social media content.
Reception
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Welcome women arriving at the Women’s Hub with empathy and professionalism, responding with particular sensitivity to any who may be distressed
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Use knowledge of local services, advocacy, and rights to direct women to appropriate support, so ensuring no one leaves without assistance or alternative referral options
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Welcome visitors and external partners attending meetings, assisting in preparation of refreshments as required
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Assist the Support & Services Lead in ordering bus passes
Compliance & Governance
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Assist the Support & Services Lead in maintaining safeguarding records and procedures, entering and updating concerns on the log.
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Assist colleagues in maintaining an accurate record of women attending groups and services, entering individual service user details onto the database.
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Maintain and circulate a quarterly policy review schedule to the Senior Leadership Team.
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Coordinate policy update processes and distribution
Financial & Procurement Management
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Administer procurement processes for office supplies and equipment
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Assist the Finance & Impact Lead during contract reviews and negotiations, e.g. by researching best value and actively requesting charity discounts from suppliers
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Assist Finance & Impact Lead in reviewing service contracts for energy, phone, internet, and insurance
Facilities & Building Management
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Assist the team in ensuring the Women’s Hub and courtyard is clean, tidy and free of rubbish, ready to welcome women and visitors.
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Manage and monitor waste collection schedules (general waste, recycling, food waste) and coordinate sanitary bin and confidential waste collections
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Maintain stock levels of essential supplies (e.g. toilet rolls, paper towels, soap, health and safety products)
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Liaise with CV Life regarding building maintenance and repairs, and with cleaning services
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Arrange annual PAT testing of all electrical equipment
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Assist the designated Health & Safety Officer in
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conducting periodic checks of the security alarm systems and access procedures
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identifying and resolving health and safety issues, maintaining accurate incident logs
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Relationship Management
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Maintain positive relationships with key service providers
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Support SLT, front line team and volunteers with operational queries, liaising with contractors as required.
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Keep stakeholders informed of relevant developments and maintain regular communication
HR Administration Support
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Conduct annual driving license checks for staff who drive for work
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Verify MOT and tax status for vehicles used for work purposes
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Provide administrative support to the Volunteering & Community Engagement Lead and Support & Services Lead during recruitment.
Health and Safety
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Assist the designated Health and Safety Officer in conducting and recording risk assessments and monitoring their implementation
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Record workplace accidents
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Maintain supplies of condoms and pregnancy tests, liaising with Public Health
IT & Equipment Management
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Manage inventory of laptops and mobile phones, and assist the Support & Services Lead by logging and monitoring SIM cards.
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Liaise with IT service provider for equipment procurement and technical support
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Coordinate laptop setup and configuration for new staff
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Assist Finance & Impact Lead in procuring replacement devices as needed, seeking best value options
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Manage and review mobile phone contracts
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Maintain accurate records of equipment allocation and contract expiry date
Person Specification
Experience
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Previous experience in office administration
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Proficiency in IT: Strong skills in Microsoft Office (Word, Excel) and experience using databases or CRM software
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Familiarity with online graphic design tools e.g. Canva
Knowledge & Skills
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Organisation & attention to detail: Excellent time management and accuracy in data entry
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Communication: Strong written and verbal communication skills
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Client facing skills including empathy and sensitivity
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Efficiency: Ability to manage multiple tasks simultaneously
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Understanding of GDPR regulations
Values & Behaviours
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Self motivated and a strong problem solver.
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Collaborative team player
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High integrity and a continuous improvement mindset.
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Commitment to Kairos’s values and ethos.
Other
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Willingness to work flexibly.
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Unrestricted right to work in the UK
If you would prefer, you are welcome to complete our application form as an alternative to sending us a CV with covering letter.
Registered Charity
11 - 20
A movement of women working together to create the moments when change becomes possible.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Permanent – ST Giles Hospice Shops
Location
Bloxwich
Hours
15 hours (2 days out of 7) 8:55am – 5:05pm trading over 7 days.
Annual salary
£9633 (Retail Band AA)
Review date
08/03/2026
As an Assistant Community Shop Manager (ACSM) for St Giles Hospice you will take lead when the Community Shop Manager is away, ensuring smooth operations and delivering excellent customer service. You’ll be empowered to make decisions locally whilst working within a supportive framework, working within and for your local community ensuring that engagement and support is understood and promoted.
You’ll have excellent leadership skills and want to be part of a successful team. Ideally, you’ll have previous fashion retail experience with the ability to manage and lead the store in the absence of the Community Shop Manager (CSM).
Reporting into the CSM and working closely with the Retail Regional Manager you will aid in supporting your store to run efficiently and deliver a positive financial contribution to the Hospice.
The estate includes 26 shops and e-commerce operation with a turnover of approx. £3.5million which supports the overall income generation strategy.
Do you want to work in a role that combines retail, community and purpose, St Giles Hospice is the place that will allow you to thrive.
Qualifications
Essential
·Qualifications in English and Maths
·Minimum Level 2 Key Skills or Grade 4 (A-D) GCSE
Knowledge and experience
Essential
·Ability to lead and motivate others
·Previous retail experience
·Understanding of health and safety regulations
·Ability to plan and priorities workloads and delegate accordingly
·Outstanding communications skills
·Excellent customer focus
·Knowledge and understanding of sales management, profit and loss
Desirable
·Local community knowledge
·Previous line management experience
·Experience in achieving goals and identifying opportunities
·Has the ability to implement and enforce policies
·A desire to work as part of a team to generate fresh and innovative community-based ideas
·Some experience of Gift Aid
·Some experience of working with volunteers
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Proven customer service skills
·Flexible and be able to adapt to change on a daily basis
·Able to complete physically demanding work in the form of standing for long periods and moving stock
·Ability to handle administrative task, such a cash handling
·Be a keen problem solver
·Ability to follow organisational policy and procedures
·IT and numeracy - understanding of Office 365 and the ability to complete IT based tasks
Desirable
·Ability to work on own initiative and prioritise workload
·Team Management skills
·Experience in training and developing staff and/or volunteers
Personal Attributes
·Strong communicator
·Customer focused
·Willingness to learn
·Flexible and adaptable to change
·Good interpersonal skills
·Goodtime keeping and strong work ethic
·Conducts themselves’ in a professional manner
·Good organisational skills
·Inclusive and diverse in their approach
·Empathetic
·Team Player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Registered Charity
101 - 500
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.
The client requests no contact from agencies or media sales.
Thank you!
About us
The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.
About the role and you
We are recruiting for a management accountant to work within our busy finance team at our Bromsgrove office.
You will be a professionally qualified accountant able to provide technical leadership as well as ongiong support to the Director of finance and coaching to the wider finance team. You will be a team player and have excellent attention to detail. You will need previous experience in management accounting as well as strong communication skills and the ability to liaise effectively with non-finance staff. Previous sytems experience (Xledger preferred), as well as an excellent knowledge of Excel.
What you'll get from us
- hybrid working with 3 days in the office
- free car parking
- NEST pension
- 33 days' annual leave rising to 38 days (inclusive of statutory bank holidays) following qualifying period
- up to 5 days learning and development per year
- flu jabs
- eye tests
- season ticket loans
- charity discounts
- employee assistance programme
- option of Benenden medical cover
How to apply
To apply, please download the job pack and return your completed documents by Monday 9th March @9:00am. Stage 1 Teams interviews are scheduled to take place on Monday 23rd March with Stage 2 face to face intervidews scheduled to take place on Monday 30th March for shortlisted candidates.
Please note that only applications with all sections completed will be reviewed during shortlisting. We do not accept AI generated responses.
If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.
#managementaccountant#accountant#finance#cima#acca#excel
Registered Charity
101 - 500
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Thank you!
VOLUNTEER COORDINATOR
OASIS HUB BLAKENHALE
PART TIME: 15 hours per week
FIXED-TERM CONTRACT: 18 months
SALARY: £10,533 for 0.3 FTE and £28,088 for 1FTE
We’re looking for an organised, people‑focused Volunteer Coordinator to recruit, support and coordinate volunteers across our community projects.
At Oasis Community Hub Blakenhale we provide a range of community activities including stay and play, food club, warm welcome space and adult education, community events and school holiday activities. Together, we aim to Creating places of belonging where we can connect with each other. Creating opportunities to volunteer and be change makers. Create a community we are proud of. Volunteers are at the heart of this work and the role of the volunteer co-ordinator will be a key part of this community.
Key Responsibilities
- Recruit, induct and match volunteers.
- Promote volunteering through events and local outreach.
- Provide ongoing support, supervision and admin for volunteers.
- Coordinate volunteers across hub activities.
- Support corporate/skills‑based volunteering and training sessions.
About You
- Experience supporting volunteers or working in a community setting.
- Strong communication and organisational skills.
- Knowledge of safeguarding and confidentiality.
- Confident with Word and Excel.
- Relevant qualification or equivalent experience.
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
What we offer
- Flexible working practices which encourage innovation and fresh ideas.
- A supportive network and friendly team in a motivating working environment.
- A non-contributory defined benefit pension scheme with 7% employer contributions.
- 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.
- Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.
Application process
For full details please go the Oasis UK charity website.
Closing date for completed applications is 9am Friday 20th March. Interviews will take place at Oasis Blakenhale on Wednesday 25th March.
Please send us your CV and cover letter.
To arrange a visit or an informal conversation about the role, please contact Oasis UK Charity Jobs website.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.