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We’re looking for highly organised, proactive and resilient Executive Assistant & Office Manager to provide exceptional support to our CEO and Senior Management Team and help ensure the smooth running of our Reception and Administrative Office.
This is a varied and pivotal role at the heart of a small, retirement community on a beautiful 13-acre site in South-East London (Kent/Surrey border). You will manage the CEO’s diary and inbox, prepare papers and correspondence, support the Senior Management Team, coordinate key organisational projects, and personally deliver day-to-day office administration, including covering reception.
This role would suit an individual who thrives in a varied environment, is confident managing multiple priorities, and is willing to take a practical, hands-on approach - no two days are the same. You will anticipate needs, help drive priorities forward, and play a key role in enabling the CEO, Senior Management Team and central officer to operate effectively.
The role
- Provide proactive executive support to the CEO, including diary and inbox management, briefing preparation, correspondence and research.
- Coordinate and service Senior Management Team meetings, ensuring agendas, papers, notes and actions are well managed.
- Project manage key organisational initiatives, including policy reviews, compliance-related projects and organisational documents.
- Oversee the efficient running of the office, including reception, office systems, supplies, meeting rooms and administrative procedures.
- Support resident services administration.
- Maintain accurate records, support reporting and act as a confident user of office and CRM systems.
About you
You will have a track record of supporting senior leaders, excellent organisational skills and the confidence to manage competing priorities with discretion and sound judgement. You will be a clear communicator with a high standard of written English and strong Microsoft 365 skills.
It is important that you enjoy working in a hands-on role in a varied customer facing environment.
Further details can be found in the job description and person specification
Please send your CV, Supporting Statement and Diversity Monitoring Form.
In your supporting statement you should outline your interest in working for Glebe Housing Association and explain how you meet the criteria set out in the Person Specification.
Deadline for applications: 30th September 2026
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
Our aim is to provide safe, comfortable and secure accommodation enabling people to live independently but within a supportive community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our people are the heart of Woodrow. As the Duty Manager, you are part of a professional, enthusiastic, and passionate team that believes in the potential of every young person who comes through the door. The Duty Manager works alongside another Duty Manager, both of whom report into the Leisure Operations Manager. This role supervises a team of Leisure Assistants/ Lifeguards; and works closely with the customer teams across the site, swimming teachers, and lifeguards to maintain ongoing service delivery expectations.
The Duty Manager is responsible for supporting the smooth running of the swimming pool and delivering a high quality and safe experience for users of Leisure Centre facilities. We expect you to come with experience of having worked in a customer facing role, where you will be able to hit the ground running. Part of your role will support the management and maintenance of the pool plant. We are looking for someone enthusiastic, motivated, and customer focused. You must demonstrate a strong commitment towards ensuring excellence in customer service and enhancing customer experience. You must be ready to communicate with a diverse range of clients, including the public, children and young people, youth group leaders and teachers.
What you will be doing
Leisure Centre Operations
- Provide outstanding customer service experiences via a welcoming frontline duty management service, dealing with account enquiries and supporting bookings.
- You will work an early or late shift, on a rotational basis, to ensure lifeguard and duty manager cover is available while the Leisure Centre is open, Monday – Sunday.
- Support the organisation of lifeguard training, including NPLQ renewals, competency assessments, quarterly lifeguard observations; maintaining training records as required.
- Supervise the leisure retail shop, including sales, inventory control and daily reconciliation.
- Cover lifeguard shifts where there are gaps to ensure ongoing operations.
- Support the Operations & Duty Manager to ensure the rota is proactively staffed each week.
- Ensure accurate and timely recording of staff attendance and absence data each shift.
- Support new leisure staff inductions and training requirements.
- Ensure your training and competence is achieved and maintained, taking responsibility for your ongoing professional development.
Centre Health & Safety
- Support management in maintaining the safety of the leisure facilities, ensuring working best practices and compliance with legislation, and completion of KPIs by the leisure team.
- Support the day-to-day management of the pool plant operation, ensuring regular maintenance tasks and KPI checks are undertaken according to schedule.
- Ensure the reporting of accidents, incidents and near misses are done in a timely manner.
- Ensure reporting of any hazards, damage, or maintenance issues to the Facilities team.
Corporate Responsibilities
- Actively promote London Youth’s policy and procedures to value and respect diversity and inclusion in all aspects of your duties and working relationships.
- Manage resources to the highest standards and act as a custodian of best practice.
- You will be expected to play a proactive part in the implementation of the work and policy of London Youth as a whole, supporting the vision, mission and aims of the charity.
Undertake any other duties as may be reasonably requested by Woodrow Management that ensure the ongoing operational success of the centre and delivery of excellent customer experiences.
Reflect our inclusive culture in your day-to-day work and support a positive health & safety and safeguarding culture in your interactions with colleagues.
Follow our organisation’s anti-racism principles and practices as you actively promote and respect diversity and inclusion in all aspects of your work and working relationships.
What you bring to the role
Experience, Knowledge & Skills
- Experience working in leisure in a supervisory or management capacity as a Duty Manager, Senior Lifeguard Assistant, or similar.
- Experience working in a customer facing environment, providing the highest levels of customer service, managing communications, resolving conflict.
- Experience of working with a range of customers, including young people and adults, with different backgrounds and varying needs.
- Working knowledge of health and safety best practice and legislation in leisure facilities.
- Experience supervising and/or line managing people, including training and induction.
- Experience carrying out lifeguard observations.
- Computer literate and competent using Microsoft Office applications.
We would love to know if you have:
- Experience in the use of CoursePro, or similar leisure bookings management system.
- Experience in the use of Deputy, or similar employee scheduling, timesheet software system.
- Experience managing external suppliers to support delivery of essentials services.
- Experience operating a pool plant room, and associated KPI management.
Qualifications
- Current RLSS NPLQ (National Pool Lifeguard Qualification) – Essential
- Pool Plant Operator Certificate – Highly Advantageous
Please let us know if you have:
- Swimming Teacher Qualification (Swim England or STA)
- First Aid at Work certificate
- NVQ in Leisure or Operations Management, or similar
- RLSS NPLQ Trainer
Attributes & Behaviours
- Customer-centric mindset with exceptional customer service skills.
- Able to quickly establish rapport and build effective relationships across a range of personas.
- Composed demeanour, able to keep calm under pressure and solve problems when they arise.
- Articulate communicator with a confident telephone manner and excellent written skills.
- Collaborative team player with a willingness to work effectively with others.
- Self-motivated with a positive attitude, growth mindset and keen willingness to develop.
- Able to work independently, demonstrating proactivity and initiative.
- Impeccable work ethic and a flexible approach to work.
- Good organizational skills, able to effectively prioritise workload.
- Analytical thinker with meticulous attention to detail.
- Absolute discretion and ability to maintain confidentiality.
- Passionate about leisure and sport opportunities to support health and wellbeing outcomes.
- Passionate and demonstrably committed to improving the lives of children and young people.
- Absolute commitment to London Youth’s principles of equality, diversity and inclusion.
Demonstrate living our values of being:
- Ambitious
- Collaborative
- Inclusive
- Accountable
Why work at Woodrow High House
- 39 days of annual leave (31 days + 8 bank holidays).
- Health Care Cash Plan to help cover your healthcare essentials.
- Free access for you and your family to the Employee Assistance Programme.
- Free onsite parking.
- Branded quality uniform provided.
- Free access to the 'Headspace' wellbeing app.
- Free access to the Charity Mentoring Network, as a mentee or mentor.
- Free tea and coffee available in the 'Tea & Coffee Bar'.
- Free meals provided whilst on duty when the kitchen is serving young people in residence.
- Magnificent location on an historic estate surrounded by nature.
- You'll be working with a fantastic team of passionate colleagues across London Youth.
- An outstanding culture and ethos where staff and visitors enjoy, challenge, and achieve.
- Occasional supply of sweet - sometimes savoury - always yummy - treats are guaranteed.
- You will be making a difference to the lives of young people!
The Sutton Trust is the UK’s leading social mobility charity. Our programmes empower young people to access life-changing opportunities, and our research influences national change to deliver a fairer future.
Over the next year the Trust will celebrate its 30th anniversary and as part of its strategy, we have ambitious plans to grow our access to the workplace programmes in new and innovative ways. We are looking for a dynamic and enthusiastic Employability Programmes Manager to join our team through this exciting period.
The Trust’s Employability programmes support talented young people from lower income backgrounds to successfully access highly competitive universities, degree apprenticeships and professional careers. Delivered in partnership with the UK’s top universities and major employers the programmes support over 1,000 students each year from across the UK.
The successful candidate will lead on the development of a brand-new Tech and Digital Pathways to the Professions programme due to launch in Sep 2027 working with colleagues across the organisation. They will also manage and deliver, a range of other cohort-based employability programmes delivered both online and in-person. They will join a small and passionate team, led by the Head of Employability Programmes, and will play an important role in contributing to the on-going success of our programme work and industry engagement strategy.
Main duties
This role is responsible for leading on the design, planning and delivery of the new Tech and Digital programme (pre 18), alongside planning delivery for the existing employability programmes including our current Careers Plus (post-18) programmes in the tech & digital sector.
Programmes design and delivery
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Design a suite of interventions and activities for the new Pathways to Tech & Digital programme for launch in September 2027 leveraging our existing Sutton Trust theory of change, previous evaluations and models adapted from existing programmes. The role will work closely with the Senior Employability Manager and other colleagues across the team responsible for employer engagement, evaluation and marketing to ensure successful launch.
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Deliver existing employability programmes including our current Careers Plus (post-18) programme to launch the next cohort in April 2027, liaising with the Alumni team to ensure alignment with overall alumni engagement.
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Plan, project manage and deliver a range of online and in person activities within those employability programmes including launch events, career insight activities, academic taster sessions, skills workshops, group projects, networking, information and advice sessions etc. Some activities will also be in-person at employer partners.
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Liaise with colleagues in the Employer Engagement team to plan and delivery work experience placements, insight days and employer volunteering across programmes.
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Design engagement and comms plans for programmes to ensure strong student engagement and retention
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Work with colleagues to build and manage relationships with industry partners from across a range of sectors, who fund and support delivery across the programmes
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Managepartnerships with external delivery organisations (including universities and 3rdsector facilitators) to ensure the sessions and content of the programmes meet its intended aims
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Ensure all events and activities are risk assessed and delivered in line with both health and safety and safeguarding policies and best practice
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Liaise with colleagues in the evaluation team to manage the monitoring, evaluation, accountability and learning across programmes supporting strong response rates, stakeholder reporting and adapting programme design and delivery based on feedback.
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Lead programme transition and change, balancing the delivery of existing programmes with the development and implementation of new initiatives
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Manage programme budgets and reporting process
Team responsibilities
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Line manage a Programme Assistant who supports across programmes
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Working with the Development team, manage the evaluation and reporting of programme activities including reporting/presenting to funders
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Other duties as necessary from time to time
Organisational responsibilities:
GDPR
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Being conscious of how the GDPR relate to your area of work
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Monitoring and raising issues or potential issues as they arise
Safeguarding
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Being aware of and actively working to include safeguarding within all aspects of work
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Raising issues or potential issues as they arise
Fundraising
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Acting as a representative and ambassador of the Sutton Trust when interacting with external contacts and particularly (prospective) donors
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Engage with fundraising and/or donor-related activities if required (e.g., contributing to funding proposals, reports or donor meetings)
Health & Safety and Office
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Familiarising yourself with the Trust’s Employee Safety Handbook, and your individual H&S duties and responsibilities.
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Reporting any H&S concerns or issues as they arise, either at home or in the office, as appropriate.
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Being aware of trigger points and informing the Ops team as needed e.g. when moving address or adjusting home workstation setup.
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Ensuring line reports are completing all H&S training.
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Regularly checking in with line reports on any H&S concerns, particularly when lone working/working from home.
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Acting as the Trust’s first point of contact, by providing a responsive and efficient service for general external and internal telephone and email enquiries
HR
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Line managing, motivating and proactively supporting Programmes Assistant: Employability in their professional development
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Following the Trust’s HR policies relating to line management and engaging with relevant processes as necessary
Person Specification
We welcome applications from individuals who have experience in:
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Managing projects/programmes, including event design, planning, administration and delivery
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Developing and launching new programmes or initiatives, using evidence, insight and innovation to deliver high quality programming
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Experience of leading programme change and transition
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Leading young person-facing events and activities, including awareness of best practice in supporting student needs, ideally with experience of digital delivery
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Facilitation of sessions with young people in person or online
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Building and Managing relationships with both contracted and voluntary delivery partners as well as diverse stakeholder groups including corporate or funder relationships;
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Using data to design and deliver programmes
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Monitoring and evaluation, reporting, and administration
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Budget management
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Working within or an understanding of the not for profit sector
We are also looking for an individual who:
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Is sympathetic to the aims of the Trust and its mission to address educational disadvantage
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Demonstrates a high degree of initiative and leadership when delivering projects and events
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Has strong organisational skills including the ability to multi-task and prioritise
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Excellent verbal and written communication and strong analytical skills
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Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
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Is eligible to work in the UK
Terms of Appointment
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Contract: Full-time, Permanent
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Salary: 43,000 - 44,000 per annum
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Working location: Minimum of two office days per week. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
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Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.
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Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
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A DBS check may be required
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Please note that we are unfortunately not a licensed visa sponsor
Interviews
Applications should reach us by Tuesday 29th September, with first round interviews held over Zoom on Wednesday 7th October, and second round interviews held at our London offices on Thursday 15th October.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
A little bit about the role
Contract: Full time, fixed term
Salary: £87,632.09 (incl London Office Allowance) plus competitive pension
Location: Hybrid- 2 days per week in London Office
The Culture and Operations Director (COD) ensures Frontline is a high-performing, well-governed charity with a strong culture of freedom and responsibility - a place people can do their best work to achieve Frontline’s mission.
They have strategic responsibility for charity-wide planning to ensure Frontline’s operational functions, effectively support teams to navigate challenges whilst maximising new opportunities. The successful candidate will join Frontline at a pivotal moment and play a key role in driving the next exciting step of our growth.
The COD will ensure high-quality operational support is available to all teams. Working closely with Frontline’s Leadership Group (Heads and Directors), to make sure that the appropriate and timely information, tools and guidance (e.g. HR, IT and finance) are available to managers and teams as needed. This includes working alongside other members of SLT, to:
- Confidently support Frontline through a period of growth and structural change
- Embody the culture of freedom and responsibility, leading by example, and implementing strategies which improve efficiency and quality
- Maintain Executive oversight of Frontline’s finances, working with Head of Finance and Finance Audit and Risk Committee (FARC) Chair to ensure budgeting and financial decision-making is robust and strategic, to support the ongoing stability of the charity
- Maintain clear communication across teams, ensuring a connected and informed workforce who collaborate effectively. Oversee the success of key events such as annual all-staff away days, monthly gatherings and leadership stocktakes
- Develop strong relationships with key stakeholders including Frontline trustees, partner organisations and the Department for Education (DfE)
- Effectively lead teams to maintain Frontline's strong track-record of meeting legal/regulatory requirements, to minimise risk to the charity
Key Responsibilities
The COD will lead teams delivering on operational priorities in line with freedom and responsibility, to ensure we remain high performing:
Change management:
- Lead the coordination and project-management of an organisation-wide restructure, ensuing the charity is well-positioned to deliver on contractual obligations whilst diversifying to further amplify our impact and that teams are kept well-informed and feed into structural changes
- Support Frontline teams to work collaboratively and deliver plans to broaden the scope of Frontline's work, extending activity beyond current areas of focus whilst maintaining a strong, shard commitment to Freedom and Responsibility.
- Develop and adhere to tracking and monitoring systems ensuring annual priorities remain on track to achieve Frontline's mission and long-term strategy.
People and Culture:
- Manage the Head of People to identify new and creative ways to further strengthen and embed our culture and grow personal accountability
- Support the Head of People to ensure excellent HR administration, support and use of data (e.g. staff turnover, sickness levels and performance reporting) to inform future planning and decision-making
- Ensure the team design and deliver high-quality staff induction and training which support staff to thrive (e.g. personal leadership, managing effectively and radical candour)
- Maintain awareness of trends and developing technologies to support efficiencies, e.g approaches to recruitment and support to managers.
Finance and Governance:
- Manage Head of Finance and Compliance to ensure sound budget management (£25m annually), financial controls and clear reporting mechanisms are in place
- Work with the Finance team to ensure FARC and the board have the necessary information and confidence in the financial leadership of Frontline.
Charity Quality and Efficiency:
- Manage and support IT and System leads across Frontline, ensuring they have the resources and compliance mechanisms to ensure robust systems are in place.
- Support Contract Governance teams to negotiate and implement significant government contracts, ensuring outcomes are achievable and effective governance and commercially sound contracts are in place.
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
Salary: £43,680
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
For this role, we are looking for someone who is London based and can travel to central London at short notice to maximise content opportunities that arise. You will also be expected to come into the office at least one day a week - currently the External Affairs anchor day is on a Wednesday.
Contractually this role is London-based.
Benefits:
- 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: Sunday 20 September at 23:59
Interview dates: Thursday 1 October and Friday 2 October. The first round of interviews will take place online via MS Teams.
We may send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information
The Role
This is a new and exciting role for Hospice UK. As Content and Brand Manager you will play a key role bringing Hospice UK’s strategic priorities to life, delivering high-quality content that meets our audiences’ needs, drives engagement and tells a compelling story about our brand.
You will lead and drive an ambitious new content strategy for the organisation that brings coherence and dynamism to our communications, ensures clear and consistent messaging across our channels and seizes opportunities to be creative, adaptable and at the heart of sector debates. This will also include overseeing the performance and growth of our social media channels and presence.
Your work with also grow, promote and protect our brand, ensuring a strong visual identity, clear voice, and diverse and human-led content that reflects Hospice UK’s values.
The Team
You will work within the Communications team that sits within the wider External Affairs Directorate. We are around 20 in total, including 4 colleagues based in Wales, Scotland and Northern Ireland.
The Communications team includes colleagues working across content, social and digital, as well as partnership marketing and member communications.
You will work closely with a smaller team of 3 colleagues, our Senior Social Media Officer, Media and PR Manager and your line manager – our Senior Communications and Communications Manager. Together you will be involved in the big issues in hospice care, making sure Hospice UK is vocal, visible and leading the debate.
There is a strong collaborative and supportive culture across the External Affairs Department with lots of opportunity to exchange ideas, plan together and benefit from each other’s skills and expertise.
Working closely with our 200+ hospice members, we have a strong track record of securing strong media coverage and winning campaigns on their behalf, most notably over the two years by securing increased investment in hospices by governments in Westminster, Cardiff and Edinburgh.
But our work is not done. Hospices are under significant pressure and need both better government investment and continued public support. Our focus now is ensuring that hospices can meet ever increasing demand for their services, with well-funded and well-staffed hospices across the UK.
About You
You're a strategic and creative content professional who understands how powerful storytelling can drive engagement, influence audiences and deliver real impact.
You'll have experience developing and delivering ambitious content strategies, managing brands, and creating compelling content across digital channels. From shaping content pipelines and leading campaigns to overseeing brand identity and using data to optimise performance, you'll know how to turn insight into action.
We're looking for someone who is audience-focused, collaborative and innovative, with a strong understanding of digital trends, emerging technologies including AI, and the tools needed to create and measure high-performing content. You'll also be an experienced people manager, able to develop talent and foster a positive, high-performing team culture.
Most importantly, you'll share Hospice UK's values and be excited by the opportunity to shape our stories, strengthen our brand and amplify the impact of hospice care across the UK.
If you're excited by the prospect of leading our content strategy, shaping and strengthening our brand, and helping more people understand the impact of hospice care through powerful storytelling, we'd love to hear from you.
More information is available in the candidate information pack, which is available on our website to download.
We represent and champion the community of 200+ hospices across the UK.



About the role:
Feeling safe shouldn’t stop mattering when the day team goes home. At St John’s Mansions in Islington, you’ll provide a calm, consistent and reassuring presence throughout the night, helping to make sure clients feel safe, respected and supported in their home. You’ll often be the first person someone turns to if something goes wrong overnight, so the way you respond can make a real difference.
As a Night Support Assistant, you’ll take responsibility for the safe and secure running of the service during your shift. You’ll manage access to the building, complete regular patrols and health and safety checks, monitor security, respond to safeguarding concerns and emergencies, and provide a first response to clients who need help. You’ll also support emergency placements where required and make sure significant incidents, concerns and actions are recorded clearly and handed over to the day team.
This is a role that calls for sound judgement, resilience and the confidence to stay calm when situations become challenging. At times you may be lone working, with buddy arrangements and SHP’s out-of-hours management support in place. Throughout your work, you’ll take a person-centred, psychologically informed and strengths-based approach, balancing safety and appropriate boundaries with dignity, choice and independence.
We have two Night Support Assistant opportunities available: one working four nights per week, Monday to Thursday, and one working three nights per week, Friday to Sunday, night shifts are 10pm - 08.15am. Whichever pattern you join, you’ll be part of the wider St John’s Mansions team, with regular supervision, training and opportunities to continue developing your knowledge and practice.
About you:
- Can build positive, respectful relationships with people from a wide range of backgrounds while maintaining clear and professional boundaries.
- Is calm, resilient and confident under pressure, able to assess what is happening, prioritise effectively and respond appropriately to incidents or concerns.
- Understands the importance of safeguarding, health and safety and recovery-focused support, including the ways substance use may affect people’s wellbeing and safety.
- Can work in a person-centred, strengths-based and psychologically informed way, supporting people to have choice and control wherever possible.
- Is comfortable working independently, staying alert throughout a night shift and communicating clearly through accurate records and effective handovers.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 27th September at midnight
Interview date: Tuesday 6th and Wednesday 7th October online via Microsoft Teams
Please note there will be a second stage interview in service in Islington for suitable candidates.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
About This Job
The role requires a strong communicator who can translate complex information into accessible content and build trusted relationships across key stakeholder groups, particularly within the ACF. As well as a requirement to attend events across the UK to promote the charity.
Essential Skills
· GCSE English or equivalent experience
· At least two year’s experience of drafting award citations or funding applications
· Experience of working with partners, internally and externally
· Ability to extract information from people with varying powers of written expression
· Information gathering and analysis skills
· Excellent written and verbal communication skills.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining the charities, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible).
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 4th October 2026.
Interviews will be held virtually via Microsoft Teams shortly after the closing date.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up with references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
About This Job
This is an exciting role in the Army Cadet Charitable Trust UK (ACCT UK) we are looking for a proactive and organised HR Assistant to join our HR team in a 2 year FTC and provide high-quality administrative support across the employee lifecycle. Working closely with the HR Manager, you will play a key role in recruitment, onboarding, employee records management, HR reporting, and supporting day-to-day HR operations. You will help ensure our people processes run smoothly, maintaining accurate records, supporting employee queries, and assisting with HR projects and initiatives. The successful candidate will be detail-oriented, highly organised, and committed to delivering a professional and confidential HR service.
Essential Skills
· Previous experience in a HR role.
· Strong organisational skills with excellent attention to detail and accuracy.
· Excellent written and verbal communication skills, with the ability to build positive working relationships.
· Ability to manage multiple priorities, work independently and use initiative.
· Experience maintaining confidential employee records and handling sensitive information discreetly.
· Proficient in Microsoft Office applications and confident learning and using HR systems.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people through supporting the Army Cadet Force and its activities in the community. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities, it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal accident insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hours on Sunday 20th July 2026. We encourage you to make clear in your covering letter how you meet the person specification and highlight your key skills. We cannot make assumptions on your qualifications, skills, or experiences, so please be explicit in your application.
Interviews will be held virtually via Microsoft Teams shortly after the closing date.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check. In addition, we will follow up references.
We reserve the right to close for applications before the closing date if we receive a large number of applications.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Permanent with funding until 30th September 2029
21 hours per week
£13,879.20 pro rata
Tewkesbury Youth Hub
The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.
This role sits within our Cheltenham and Tewkesbury Youth Hubs. We offer a wide range of support to young people, from weekly youth groups to one to one's and group sessions all within our hubs and in the wider community.
We are currently looking for a enthusiastic, pro-active and organised individual to join our dynamic, ambitious team.
A key aspect of this role is providing efficient and effective administrative support to Service Managers, Youth Workers, and external partners. You will also act as the welcoming first point of contact at Tewkesbury Youth Hub, ensuring a friendly, professional, and supportive environment for all who use the space.
The required skills and competencies for this role are
-Excellent organisational skills with the ability to multi-task, working in a complex and demanding environments.
-Proactive and reactive thinker able to prioritise and manage own workload.
-A highly efficient completer-finisher approach, with advanced IT skills in outlook, word and excel with an understanding of reporting systems.
-Experience in office management and business and financial administration.
-Excellent communication skills, including inter-personal communication, writing and telephone management, with a wide range of stakeholders including children and young people, parents and carers, and professionals.
It would also be an advantage if you have any of the following skills and competencies
-Experience with dealing with the public, especially young people.
-Presenting information in a variety of formats to a varied group of stakeholders.
-Understanding of privacy including around data and young people's stories.
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
Closing date: Midnight on Monday 28th September 2026
Interview date: To be confirmed
The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 5 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.
AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.
Operations & Administration Manager Vacancy
Application Deadline: Friday 25th September 2026
Job Title: Operations & Administration Manager
Salary: £35,000 + (Dependent on Experience)
WLIC Ealing Masjid is seeking to appoint a highly organised, motivated and enthusiastic Operations & Administration Manager who will be responsible for the efficient day-to-day administration, operational coordination, services delivery, facilities oversight, guest reception and event support of the Centre.
This is an excellent opportunity to join an exceptional WLIC staff and management team, see attachedjob desciption.
Only the applicants shortlisted will be notified. Any offer of employment will be subject to references, an enhanced DBS, qualifications, medical and other statutory checks being satisfactory.
The role
We're seeking a Database Processor Assistant to join our ambitious and collaborative Data Team and help power the work of Pancreatic Cancer UK.
If you're passionate about data quality, problem-solving and continuous improvement, this is an exciting opportunity to make a real impact. As our Database Processor Assistant, you'll use your expertise to ensure our data is accurate and accessible, and to enable colleagues across the charity to deliver the best possible experience for our supporters and people affected by pancreatic cancer.
At Pancreatic Cancer UK, data underpins everything we do – from fundraising and campaigning to delivering vital support services. Working as part of our supportive and knowledgeable Data Team, you'll collaborate with colleagues across the organisation to deliver high-quality data solutions, improve processes and help teams make informed decisions.
In this role, you'll:
- Process and import data from a range of external sources into Raiser's Edge, ensuring accuracy, efficiency and compliance with agreed processes.
- Provide day-to-day database support by responding to user queries, maintaining process documentation and helping colleagues make the most of our CRM.
- Champion data quality through regular housekeeping, data cleansing, reconciliations and GDPR-compliant data management.
- Support the coordination of Gift Aid processes, income reconciliations and global data changes to ensure accurate financial and supporter records.
About You
This is a fantastic opportunity for someone who is passionate about data and keen to develop their skills while making a real difference. Whether you’ve gained experience through work, study or volunteering, you’ll bring a genuine interest in data and an understanding of the important role it plays in helping organisations make informed, data-driven decisions.
You'll be someone who enjoys working with detail, solving problems and finding better ways of doing things. You'll bring:
- A genuine interest in data and its role in supporting informed decision-making.
- Strong organisational, analytical and problem-solving skills, with excellent attention to detail and a focus on accuracy.
- Ability to manage competing priorities, meet deadlines and work effectively in a fast-paced environment.
- A collaborative, positive approach with a willingness to learn new systems, develop technical skills and continuously improve.
If this sounds like you – we’d love to hear from you!
About working for us
This is a fast-paced organisation that is committed to making a difference.
Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
About us
We are Pancreatic Cancer UK. We go above and beyond for everyone affected by this disease.
Right now, half of people with pancreatic cancer die within three months of diagnosis. Families are left with only hope to hold onto. They need more. So we do more.
We bring more break throughs through research, more change through campaigning and more support through our expert nurses.
We make more noise because people have gone unheard. We are relentless because the disease is ruthless. We care more because people feel forgotten.
Because people with pancreatic cancer need more than hope.
Underpinning this vision are our three values:
- Courage
- Compassion
- Community
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
Safeguarding
PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.
Hybrid-working:
Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.
How to apply
- You can download the Job Description and Person Specification for full details of the role on our website's advert. If you have any questions about this role that we’ve not answered, please get in touch with Bernadette Sabesh (contact details are on our website's advert).
- To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.
- You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
- Please note that interviews will be held in our office near our office in London Bridge on 24 and 25 September 2026.
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
Deputy Outreach Manager
We are seeking an experienced people manager to lead high-quality services and improve outcomes for young people facing homelessness and complex challenges.
Salary: £32,606 per annum
Location: North Tyneside
Hours: 37.5 hours per week
Contract: Permanent, full time
Closing date: 21 September 2026
About the role
Be the difference for young people facing homelessness.
As Deputy Outreach Manager, you will help lead services supporting young people who are homeless, at risk of homelessness or experiencing other complex challenges. You will supervise and inspire frontline colleagues, maintain high standards of support and housing management, and help young people move towards safer, more independent futures.
Working closely with the wider management team, you will make confident decisions, manage risk and ensure services operate safely and effectively. You will also develop strong relationships with commissioners, stakeholders and delivery partners, representing the service at regular meetings and supporting successful partnership working.
Your key responsibilities will include:
· Supervising and supporting teams and individual staff members
· Ensuring young people receive safe, consistent and person-centred support
· Overseeing safeguarding, risk assessments and support planning
· Maintaining effective housing management and service standards
· Monitoring health and safety through regular checks, risk assessments and reporting
· Helping to manage local project budgets and resources
· Building productive relationships with commissioners, stakeholders and partner agencies
· Working with internal teams, including Finance, HR, Quality and Compliance, Fundraising and Communications
· Supporting the smooth day-to-day operation and continued development of the service
About you
You will be an experienced and proactive manager who can lead people, manage competing priorities and make sound decisions in complex situations.
You will bring:
· Experience of supervising teams and individual staff members
· Experience of delivering safe services to young people at risk, both in accommodation and within the community
· Strong decision-making and risk management skills
· Experience of safeguarding children and young people
· Knowledge of risk assessments and support planning
· Good literacy, numeracy and IT skills
· Strong professional boundaries and personal integrity
· The ability to work collaboratively with colleagues and external partners
· A commitment to equality, diversity, dignity and respect
Experience of working within Ofsted requirements would be desirable but is not essential.
About Depaul UK
Depaul UK exists to end homelessness and change the lives of people affected by it. Since 1989, the charity has provided accommodation, prevention and support services to thousands of marginalised young people across the UK.
You will receive tailored training and development, 26 days’ annual leave rising with service, family-friendly policies, a pension with employer contributions of up to 7%, an Employee Assistance Programme with 24/7 GP access, a cash health plan and retail and lifestyle discounts.
Depaul UK welcomes applications from people of all backgrounds and is committed to fair, inclusive and safer recruitment. An appropriate DBS check will be undertaken where required.
Other roles you may have experience of could include Deputy Service Manager, Assistant Service Manager, Outreach Team Leader, Housing Services Manager, Supported Housing Manager, Homelessness Service Manager, Project Manager or Support Services Manager.
Please note this role is advertised by NFP People, the recruitment agency acting on behalf of Depaul UK.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to embrace a role that’s as diverse as it is rewarding? At YMCA Doncaster, we’re looking for someone who is able to step in wherever needed to keep our operations running smoothly. As a vital member of our team, you’ll be at the forefront of our work, ensuring that young people are able to thrive at the YMCA.
Flexibility is key, and you will be ready to take on duties across duty cover, administration, assessment and sustainment, as well as acting as Duty Manager and tackling issues as they arise.
You will already have experience of being responsible for people, resources or buildings although that may be from a range of situations at work or elsewhere. You will have great organisational and technology skills and be able to manage a complex workload with varied responsibilities.
We’re open to candidates from all sectors with transferable skills, a genuine interest in contributing to the work of the YMCA and a positive attitude that sets the tone for others.
Hours of Work
40 hours plus On Call duties.
Work will be on site and across the whole 24/7 rota, depending on where cover is needed.
For the first two to three months, the majority of your time is likely to be spent on hostel cover shifts to give you a strong practical understanding of our core work.
The On Call provision is in place at all times, including weekends, nights and Bank Holidays, and is covered on a rota basis with three or four individuals.
We are able to take a reasonable number of other committments into consideration when planning the On Call rota, with each person doing an equal share of Bank Holidays, weekends and everyday cover.
Main Responsibilities
- To cover frontline duties, including accommodation duty cover, attending reliably and on time in order to ensure continuous cover.
- To act as a Duty Manager, including dealing with any staffing or other issues arising during periods of duty in accordance with set procedures.
- To provide an out-of-hours On Call service on a rota basis with two or three others, responding effectively to concerns. This will include finding cover in the case of sickness or other absence, or covering a shift at very short notice when no other cover is available.
- To take on appropriate administrative, leadership, reviewing or project duties including during periods of illness, leave and vacancies.
- To take on delegated responsibilities for young people who need additional practical help to start and sustain their residence at the YMCA. This is likely to include focussed work on benefits, budgets, housekeeping and similar.
- To administer and oversee applications for accommodation, including obtaining supporting information from other agencies, assessing support and other needs and interviewing applicants.
- To oversee rent calculation, arrears procedures and benefit claims.
- To collate and report on other performance measures and statistics as required.
- To keep financial and other records as required.
- To contribute to the selection and induction of new staff and volunteers.
- To oversee minor and / or occasional staffing issues as required, and to take responsibility for particular staff and volunteers over longer periods.
- To contribute positively to relationships with other organisations.
- To take an active approach to the role and to be able to work on own initiative within set procedures.
- To develop and maintain appropriately professional relationships with members, users and with other staff, and to maintain confidentiality at all times.
- Other reasonable duties as required from time to time by the Line Manager.
Person Specification
- Experience in a similar or related role.
- Able to attend shifts reliably and on time in order to ensure continuous cover.
- Able to demonstrate resilience and adaptability across roles, responsibilities and work patterns needing cover in immediate or long term situations, showing a positive ‘can do’ attitude and setting the tone for other staff during times of particular pressure.
- A commitment to the wellbeing and development of young people, including those with a range of personal and social vulnerabilities.
- Experience of taking responsibility for people, resources or buildings.
- Able to demonstrate sufficient presence, confidence and professionalism for undertaking a management role.
- Able to cover On Call duty, to remain within receiving range of the mobile phone at all times, and to be on site within two hours in the event of an emergency situation.
- Computer literate, able to use Microsoft Word and Excel to a high standard, and able to use technology in devising and using procedures, gathering information and using a range of online software.
- Excellence in written communication and a strong command of grammar.
- Comfortable working with financial transactions and calculations, and with keeping financial records.
- Able to manage a complex and varied workload effectively and accurately and an ability to prioritise appropriately without supervision.
- Able to carry out monitoring patrols across indoor and outdoor areas including four floors and two stairways, and to deal with any issues arising.
- Able to react appropriately in challenging situations, using set procedures to support decision-making.
- A clear understanding of the importance of confidentiality and appropriate relationships.
- Able to uphold the vision and values of YMCA Doncaster.
The client requests no contact from agencies or media sales.
hakespeare’s Globe is currently seeking an experienced Payroll Manager, on a permanent, part-time basis (21 Hours per week), who can build and maintain collaborate relationships across the organisation.
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those from a working-class background, those with a disability and neurodiverse conditions.
The role:
This role is responsible for managing and overseeing the in-house payroll and pension functions at the Globe. The role ensures that there is a compliant, accurate and timely payroll for approximately 375 permanent employees, and a further 400 variable workforce of casual, PAYE and non-PAYE workers via monthly and weekly payrolls across the year. Oversight and account management of four pension schemes (NOW pensions, Aviva, Equity, and Musicians Union) is also a key part of this role. The Payroll Manager works with Payroll Assistant and other key stakeholders across departments to create automated process, ensure appropriate controls are in place, problem solve payroll and pension queries, and to make sure our systems are working for the organisation.
The Payroll Manager is responsible for preparing payroll outputs and reports for review; ensuring that final authorisation, sign-off and release of payroll payments are forwarded timely to senior members of the Finance and People & Culture teams, in line with agreed controls and delegated authorities. The Payroll Manager escalates exceptions, narrative for variances, policy deviations and high-risk items for decision and approval.
Please see the full job description for further information about the role.
Shakespeare’s Globe:
We use Shakespeare's enduring relevance to ignite the power of theatre to spread empathy and launch cultural experiences that inspire hope at every stage of people's lives. Our vision is to be the world's most exciting centre for Shakespeare and theatre experiences.
Benefits:
- Discount in the Globe shop and onsite restaurants/cafes
- Staff discounts via My Globe perks and better Bankside Buzzcard
- Free entry to selected shows, events and activities
- Access to our free employee assistance programme and 24/7 virtual GP service
- Enhanced maternity, paternity, adoption, and shared parental leave and pay
- Life assurance scheme
- Rental deposit scheme and season ticket loans
- Flu vaccination scheme
- Cycle to work scheme
- Enhanced employer pension contributions after 12 months service.
To apply:
For more information, please download the job description from our website. To apply, please complete the online application form by midday, 30 September 2026.
First round interviews will take place virtually on 15 or 16 October 2026.
If you have any queries on the application process or online form, please email our Recruitment Team (email on our main page)
The client requests no contact from agencies or media sales.
Job Title: Assistant Shop Manager
Salary: £17,316 - £23,088 per annum (pro-rata of full time equivalent £28,860)
Team: Twickenham
Hours: Part Time, 22.5 - 30 per week
Contract Type: Permanent
Location: Twickenham Shop, 4BW TW1
About the role
Your key purpose will be to support the successful day to day running of our brand new Twickenham shop, making this an exciting opportunity to be part of a new role from the very beginning. Working alongside the Shop Manager, you will help maximise sales, deliver excellent customer service, and lead and support a team of volunteers to create a welcoming and engaging shopping experience. You will play an important role in processing and merchandising donations, promoting Gift Aid, maintaining high shop standards, and ensuring the shop operates efficiently and in line with relevant policies and procedures.
About you
This role requires experience of supporting the management of a retail environment, including knowledge of customer service, cash handling, stock management, and health and safety practices. You will be organised, proactive, and confident working in a busy setting, with the ability to motivate and support volunteers, prioritise competing demands, and build positive relationships with customers and colleagues. Strong communication, IT, and organisational skills are essential, along with a flexible approach and a willingness to work weekends as part of a rota.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Mental Health First Aiders
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Anticipated closing date: 20/09/2026
Please note that vacancies may close at any time once a sufficient number of applications has been received. Interviews will be conducted on a rolling basis, so we encourage early applications to ensure full consideration for the role.
We believe every life-limited or dying child and their family should have the opportunity to make every moment count and get the support they need.


