Be responsible for securing contracts by confirming booking information and working with the Head of Budgets, Contracts & Policy to ensure freelance trainer contracts and Service Agreements are in place
Oversee the general administration of all APD functions including responding to customer queries and feedback
Process course bookings made via Thinkific and other platforms, ensuring all requirements are noted and passed on appropriately
Regularly review policies and procedures which relate to sales and bookings Artswork Limited Registered Charity No: 800143 Company Limited by Guarantee Registered in England No: 2150619
Ensure effective contribution of accurate and timely data required by Artswork and its funders / stakeholders
Finance
Be responsible for APD budgets including raising sales invoices, reconciling payments and managing deferred income
Follow anti-money laundering procedures to ensure APD sales are compliant with legislation
Ensure all finance and operations processes and procedures are rigorously implemented in collaboration with the Finance & Operations team
Produce budget forecasts for APD and provide monthly updates on current financial position to the Deputy CEO and Head of Budgets, Contracts & Policy
Chase debtors and regularly report any overdue payments to the Finance team
Strategy
Contribute to the APD growth strategy through ideas and practical solutions
Work with the APD team and Deputy CEO in the development of new programmes, routes to market and audience development
Communications
Help to maintain strong communication channels with all partner organisations and customers
Provide administrative support in developing regional networks, contacts and partners
Assist with the engagement of employers and partners for projects and programmes
Administration and Legal Compliance
Maintain positive professional relationships with our participants, partners and stakeholders •
Adhere to Artswork’s values and its policies and procedures, i.e. Equalities, Health and Safety, Data Protection, Safeguarding and Environmental policies
Be a committed champion for Artswork’s Anti-Discrimination Charter
Maintain and develop personal skills and knowledge through appropriate training
Perform own administrative duties
Maintaining positive professional relationships with our participants, partners and stakeholders.
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