Assistant Volunteer Services Manager Jobs in Cardiff, Wales
We have an exciting opportunity for a Restorative Practitioner to join the Thames Valley team in Thames Valley, working 18.75 hours a week.
Do you want to make a difference every day?
Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability?
Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
Driving is essential across Thames Valley.
Living in the area of Thames Valley.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
- This role is home based with travel around Thames Valley when required
- Demonstrate a good command of the English language both verbally and in writing.
- Have a good understanding of Restorative Justice.
- A clear understanding of the criminal justice journey of both Victims and Offenders
- The ability to assess, update and mitigate risk including risk information held by partner agencies
- Effective verbal and written communication skills.
- Understand Safeguarding issues, and the legal responsibilities surrounding these issues
- Maintaining professional boundaries.
- Knowledge and understanding of the requirement for confidentiality and safe working practices, maintaining records in accordance with the Data Protection Act and other legal requirements.
- Experience of working within a multi-agency and legislative framework.
- Experience of outcome focused working.
- Experience of managing a complex caseload, to prioritise work and deal with competing demands demonstrating an organised an methodical approach to work
- Experience of delivering training or presenting
- Delivery of Restorative Justice practice including direct and indirect processes
- Completion of relevant, accredited RJ training, including serious and complex training
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
- Understand and be committed to equal opportunities and diversity and inclusion issues in policy and practice
- Demonstrate the ability to use IT applications competently including, Microsoft Word, Excel etc. and Case Management systems in order to keep accurate records and monitoring your performance
- Clean driving licence, access to a vehicle and business insurance essential for some areas, for example rural locations (requirement will be discussed at interview)
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Are you looking for a rewarding home-based role within a supportive team, working for a small and friendly charity? If you’ve got at least two year’s administration experience and good office IT skills then we’d love to hear from you as we recruit for the following new roles:
- Member Support Assistant
- Events and Office Assistant
Both roles are:
- £11.89 per hour plus benefits
- 7 hours per week, worked over 2 days
- One of the days to be a Thursday (for overlap with other staff)
- Hours to be worked between 09:00 and 17:00
To apply you will need to complete our short application form (CVs will not be accepted) available through our website. The deadline for submitting your application is 9am on Monday the 14th of October 2024. Further information is available in the attachments to this advert and on our website under 'About Us' and then 'Our Team'. Successful candidates will be invited to take part in a written test w/c the 21st of October. Interviews will then take place w/c the 28th of October 2024. Please note we are looking for two separate people for these roles, You can apply for both roles but will be offered only one.
About the charity: Cavernomas look like raspberries and are found in the brain and spinal cord. They're formed of abnormal blood vessels with thin leaky walls, which can bleed at any age without warning. 1 in 625 people are thought to have a cavernoma, and whilst most people won't experience symptoms 1 in 2,700 do. Symptoms can include haemorrhages, seizures and other neurological problems. Treatment involves 'wait and see', neurosurgery or stereotactic radiosurgery; with no medications currently available.
Cavernoma Alliance UK (CAUK) is a member-led organisation, run by and for those impacted by cavernoma with more information available on our website. We work from a model of empowerment, recognising the value of our members’ lived experience to provide mutual support, improve standards of care and drive research into finding a cure.
Since the charity was founded in 2005 it has grown from a volunteer-led organisation based in Dorchester to a UK wide registered charity that now has 2 part-time permanent staff, looking to increase to 4 Part-time staff (all home-based), 50+ volunteers, and 4,000+ members. Our support services include a helpline, buddying, counselling, online support groups, meet-ups, webinars, lectures, newsletter, leaflets, website and social media.
About the roles: The Member Support Assistant is responsible for assisting our Volunteer Manager with administration relating to the support of the charity’s 4,000 members and volunteers. This includes offering a professional service to members of CAUK, typically via phone, email, online, chat, or on occasion in person. The role involves supporting the membership and volunteering processes, ensuring all admin is accurate and up to date. Over time the post-holder will be expected to build a good working knowledge of members and volunteers. They will also be expected to develop strong communication skills, including active listening, alongside the ability to multitask, manage time and prioritise.
The Events and Office Assistant is responsible for assisting the Charity Manager with the administration of events alongside some general office activities for the charity. This includes assisting with the organisation of the virtual Annual Conference, virtual Monthly Information Webinars, in-person Annual Snowdon Climb for Cavernoma, online Cavernoma Awareness Month activities, in-person Autumn Lecture, virtual Secret Santa, attendance by volunteers at external conferences, and any other events organised by CAUK. As and when time permits in between events the post-holder will also assist with some general office activities, including posting t-shirts/fundraising packs to fundraisers and arranging Zoom meetings.
The client requests no contact from agencies or media sales.
Team: Corporate Services Team
Report to: Director
Purpose: To oversee the management of corporate services including responsibility for Governance, Finance, Grants and Funding, Contracts and Executive Support.
Location: Office – Caerphilly, CF82 7FQ + Travel
Hours: 37.5 hours per week. Some weekend and evening work required. Flexible working arrangements available. Job-share considered. Fixed-term contract to 31 March 2025 with possibility of extension (pending annual funding approval).
Salary: £32,000 – £34,638 per annum
Key Information
Purpose: To oversee the management of corporate services including responsibility for Governance, Finance, Grants and Funding, Contracts and Executive Support.
Who are we?
Umbrella Cymru provides a range of services in relation to gender and sexual diversity, equality, and inclusion. We take great care and pride in the services we offer, and we aim to demonstrate this by giving people the best information and support we can.
We keep flexibility at the heart of everything we do and aim to provide support to people where they want it, how they want it and when they want it. As such, all staff and volunteers are required to provide flexible support and undertake a range of tasks.
As a service, we maintain a focus on achievable outcomes, supporting people as experts in their lives to reach their goals. Our practice follows a social model with a focus on rights, autonomy, and empowerment.
Umbrella Cymru has been awarded the contract to deliver support to anyone referred to the Welsh Gender Service and therefore work in partnership with Cardiff and Vale University Health Board to provide a full bio-psycho-social support service to trans and non-binary people in Wales.
We have also been commissioned by the Police and Crime Commissioner for Gwent to deliver a support service to any children and young people affected by any crime or antisocial behaviour in the Gwent area.
Who are you?
We are looking for a passionate, highly driven, and very organised person to join a fast-paced working environment. You will be self-motivating, positive and committed to delivering excellence.
You will embody the visions, and values of Umbrella Cymru.
You will be someone who can digest complex information and critically evaluate a range of options to determine the best course of action, ensuring you can plan, arrange and organise work effectively in a very busy setting. You will have a keen eye for detail and be able to identify patters and themes. You will be professionally curious and have a sound ability to problem solve.
You’ll be able to use IT equipment and systems and be able to learn to use new systems and technology quickly. You will be confident, enthusiastic, energetic, assertive and organised. You’ll reflect on your practice and performance and take charge of your own personal and professional development. There will be plenty of opportunities to learn new skills.
You will value improvements, welcome change, and relish the opportunities development brings. You’ll bring ideas and solutions to discussions, suggesting improvements in creative and innovative ways.
What will you get?
- We offer a challenging and supportive environment where you will develop and learn at pace. We keep wellbeing, support, and development at the heart of everything we do, and this begins with staff and volunteers.
- We are a friendly team who love to help each other. We like to hold team building days and events to strengthen our relationships, knowledge, skills, and spirit.
- Working with us will no doubt give you a strong sense of purpose and pride.
- You will receive regular supervision from your manager, as well as plenty of opportunities to be involved in group supervisions, discussions, and debates.
- We hold regular CPD events and we’re always keen to offer further learning and development opportunities.
- We offer flexible working wherever possible with an ability to work from our offices and from home.
- You will get 22 days paid annual leave plus bank holidays.
- Umbrella Cymru will also contribute to a workplace pension scheme. You can also contribute to this if you wish.
Key tasks / responsibilities
Umbrella Cymru provides a range of services including:
- Triage and Assessment
- Information and Signposting
- Advice and guidance
- Advocacy
- Practical Support
- Listening and Befriending
- Emotional Support
- Professional and Corporate Support
- Education input sessions
- Awareness raising and events
You will:
- Manage the corporate services functions of the organisation
- Provide executive support to the Director and board of Trustees.
- Produce high quality minutes of internal, external and board meetings
- Manage Director's schedule of appointments, meeting and events.
- Manage official correspondence and communication
- Manage purchasing, invoicing, and financial record keeping
- Produce and present financial reports
- Manage performance reporting, grants and funding contracts
- Develop, maintain and implement policies and procedures
- Develop bids, proposals and applications for funding
- Arrange and attend events to publicise Umbrella Cymru's services.
- Provide administrative support for local and national projects
- Act as a point of contact for team members.
- Maintain accurate, up-to-date, and confidential records
- Undertaking other tasks as necessary.
Role specific criteria
Evidence of meeting the specific requirements of the role will be assessed from your application form and interview.
Essential
- Excellent communication skills with the ability to quickly establish rapport and positive relationships.
- Excellent time management and organisational skills, with an ability to prioritise effectively in a busy environment and manage competing priorities.
- Ability to adapt and embrace change, taking a positive and proactive approach to development and improvements, including personal and professional development.
- Excellent computer / ICT skills, with an ability to quickly learn new systems and adapt to use new technology.
- Ability to understand and accurately record comprehensive information.
- Effective ability to work on own initiative as well as part of a team.
- Hold a valid UK driving license and have access to a vehicle.
Desirable
- Knowldege of gender and sexual diversity / transitioning processes.
- Experience of project management.
- Experience of accountancy / boookkeeping.
- Experience of providing administrative support to senior staff (EA / PA).
- Experience of writing funding bids.
- Experience of wring policies / procedures.
- Ability to read, write and speak welsh.
Application deadline:
Applications must be received by 23:59 on Sunday 29 September 2024
Interviews will be held on Thursday 26 and Friday 27 September 2024.
To read the full details of the role and submit your application, you must visit the site by clicking the "Apply Now" button.
To improve the lives and lived experiences of LGBTQ+ people and their families in Wales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
When asked what they love most about working at Rainforest Trust UK, our staff say it is feeling they are making a difference and taking direct action on some of the biggest issues of our time: climate change, biodiversity loss and Indigenous Peoples' rights. They also like being part of a small, friendly, and supportive team, where they feel they can have a direct input into decisions and our direction.
This is a great opportunity for someone to gain experience in our small, but growing, charity, supporting the team to reach our funding goals for Rainforest Trust’s vital projects internationally. The Fundraising Assistant will have a varied role supporting a broad range of fundraising strands and take responsibility for some of our supporter care, CRM administration, digital communications (including social media) and community fundraising.
You may not have experience in all of these areas, but you will be a fast learner and willing to pick things up on the job. You will be an excellent communicator, with strong interpersonal skills to speak to and thank donors both verbally and in writing. You will also have strong IT skills, be organised, proactive, and committed.
You will share our values and passion for protecting the environment and will show genuine care in supporting our donors to give to the rainforests. We want our staff to be as diverse as the nature we seek to protect, so we particularly encourage applications from people who are underrepresented within the conservation sector, including people of colour and people with disabilities. We recognise that your experience may be from unpaid roles as well as formal employment. We want to know why you’re the right person for this role, not whether you’ve been given the right opportunities. If your experience doesn’t entirely match the person specification but you feel you could bring value to the role we’d encourage you to apply.
What we offer
- This is a 2-year fixed term contract with the potential for an extension if the role delivers the expected outcomes.
- Annual FTE salary is £26,000
- We offer 25 days’ annual leave, plus 8 bank holidays (pro-rated)
Who we are
Rainforest Trust is a leading global organisation sponsoring the creation and expansion of protected and conserved areas, playing a central role in combating biodiversity loss and fighting climate change. We have already placed over 50 million acres under permanent protection across 72 countries, and recent surveys show that 99% of the rainforest we have protected since 1988 remains intact.
Rainforest Trust UK (RTUK) is set up as a separate charity to tax-efficiently raise funds from donors here in the UK for Rainforest Trust’s conservation projects. We are currently a team of seven people, but we are affiliated to, and supported by, the Rainforest Trust team in the U.S., which has a team of about 40 staff. In 2023 the global charity raised $46 million for conservation projects in Africa, Asia-Pacific, and Latin America, with the UK charity contributing £2.2 million of this.
We currently work remotely, meeting up 2 days per month in London to work alongside each other in a shared office, or to run events for our supporters.
Key Responsibilities (see attached job description for full list)
- Deal promptly with donations received on a daily basis, following our processes to ensure supporters are appropriately thanked.
- Respond to day-to-day enquiries from Rainforest Trust UK supporters via phone, email and post.
- Support the Fundraising Manager in sending communications to the donor base, utilising content from Rainforest Trust Global, checking for accuracy and ensuring all communications adhere to Rainforest Trust’s brand guidelines.
- Lead on the daily management of Rainforest Trust UK’s social media channels, including scheduling posts and responding to comments/messages.
- Be the main point of contact for fundraisers, schools and other community groups raising funds for Rainforest Trust UK.
Person Specification - see attached job description document
Working Arrangements and Travel Requirements - You will be predominantly home-based (so you will need an excellent internet connection) and expected to commute to London two days per month to work in-person, alongside the team.
We are flexible as to how many hours this postholder works, and will consider a 4-5 day per week arrangement.
Equal Opportunity Employer - Rainforest Trust UK is an equal opportunity employer and is committed to developing a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our work will bring benefits for our people, our organisation and our charitable purpose. We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, race, religion or belief or any other protected characteristic.
Thank you for your interest in this role. If applying, please take time to submit your CV and covering letter, as well as completing the two additional questions on Charity Job by 10am on Monday 23rd September. Please also complete the Equalities Monitoring form when asked. If you are shortlisted, we will contact you by 27th September to book an initial phone call which will take place on 30th September. Zoom interviews will then take place on 7th October.
We look forward to hearing from you.
Rainforest Trust saves endangered wildlife and protects our planet by creating rainforest reserves for the benefit of species, people and the planet.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an established and highly motivated Director of Finance to join our Senior Leadership Team, and who will be responsible for providing financial leadership, control and planning for the organisation.
Victim Support is the leading charity in England and Wales that supports people affected by crime and traumatic incidents. We provide personalised support to help people manage after crime and feel safer through a combination of dedicated specialist services as well as on-line support. We also ensure victims know their rights and we campaign to make them stronger.
Each year we offer information and support to almost 800,000 people and 153,000 received tailored support from our dedicated, skilled support workers and volunteers, Independent Domestic Abuse advisors and Independent Sexual Violence advisors. We are a truly independent organisation that delivers our services both through local teams embedded in the communities in which they live and work, as well as nationally through services such as the National Homicide Service, our 24/7 Support line, our live chat service and our on-line self-help platform, My Support Space.
This year we celebrate our 50th anniversary. As we look ahead to the future, we will continue to deliver the highest quality services to those that need them. We will give victims a voice and a platform to create change and reform in a deeply broken criminal justice system. We will listen, adapt and improve, giving victims options and flexibility in how they access our support, reflecting the changing ways we all live our lives.
In order to achieve our vision we need a highly capable Director of Finance to build and improve on our high-performing finance function and to drive forward operational excellence.
Reporting directly into the CEO, you will be responsible for developing and implementing our financial strategy, long-term financial planning, and developing commercial strategies to maximise income and operating contribution. You will also have responsibility of cash management, risk management and governance. You will be the Senior Information Risk Owner (SIRO) for the organisation and will lead on Property and Procurement.
This is a varied and exciting role which will provide you with the opportunity of leading a well-established team of professionals, reporting on the financial performance of the organisation together with providing analysis, advice and support to facilitate decision making to deliver sound financial management.
You will be a qualified accountant, and will need to demonstrate:
· Proven experience in a leadership role;
· Experience at Board level and ability to work in collaboration with Trustees and colleagues;
· Understanding and experience of strategic risk management, finance audit and internal controls
You will be a confident, energetic and engaging individual with an enquiring mind and passion for excellence and innovation in pursuit of sustainable growth and excellent service delivery. You will have excellent communication skills and confidence to operate at the highest levels. A commitment to Victim Support’s purpose, vision, values and ethos is essential. This is an excellent opportunity for somebody who wants to make a difference.
If you believe you have the skills and qualities to provide the exceptional leadership we are seeking, we very much look forward to hearing from you.
We are strongly committed to increasing the diversity of our organisation and welcome applications from all sectors and backgrounds.
Recruitment timetable:
Application deadline: Sunday 13th October
Shortlisting: approx. Wednesday 16th October
First stage interviews: w/c 21st October
Second stage interviews: 2/c 4th November
To apply, please send your CV and supporting statement via the link by Sunday 13th October
For an informal conversation about the role please contact our exclusive recruitment partner, Rosemary Pini of Allen Lane via the agency website.
Please submit your CV and cover letter (no more than sides for the cover letter).
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you looking for a new challenge? Are you keen to develop your influencing and communication skills to help Chapter One retain, grow and unlock corporate partnerships for the benefit of struggling young readers?
40% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive.
Many children fall behind with reading simply because they lack the opportunity to practise: we work to ensure that every child has 1:1 reading support at the time they need it most. Chapter One’s unique, online, reading support programme pairs struggling 5 to 8 year olds in over 11 areas of the UK with over 3000 volunteers who are recruited from a range of local and national businesses.
We are seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience. This is an opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile.
Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 88%). This will involve supporting both the identification, acquisition, and onboarding of new partners, but also the account management of a portfolio of existing partners.
Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a fully remote position and is ideal for someone home-based with the ability to travel to occasional meetings.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are appointed subject to a satisfactory Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please send your CV (maximum 2 A4 sides) and a covering letter. Your covering letter (maximum 1 side of A4) should include:
1) Your relevant experience, including clear examples.
2) Tell us about a partnership that you have initiated or been involved with and what you did to make it succeed.
3) Tell us about how our organisational mission is in line with your values.
The client requests no contact from agencies or media sales.