Associate director of delivery jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join our Philanthropy Team and play a vital role in supporting some of The Royal Marsden Cancer Charity's most generous supporters. Working as part of a high‑performing Philanthropy & Partnerships Directorate, you will help deliver exceptional donor experiences, create compelling fundraising materials, and contribute to life‑saving cancer research and care.
If you’re proactive, relationship‑focused and ready to grow your fundraising career, this is a fantastic opportunity to make a meaningful impact.
What You’ll Be Doing:
- Managing a small portfolio of mid‑level donors, providing excellent stewardship and supporting income growth.
- Supporting the identification, research and cultivation of new high‑value prospects, ensuring effective approaches are made.
- Preparing compelling proposals, presentations and bespoke donor materials to inspire philanthropic giving.
- Coordinating donor tours, cultivation events and bespoke visits for supporters and prospects.
- Producing high‑quality thank‑you letters, reports, and email updates that strengthen donor relationships.
- Providing essential administrative and coordination support to colleagues across the Philanthropy team.
- Maintaining accurate donor records on Raiser’s Edge, helping improve systems and insight.
What We’re Looking For:
We’re looking for someone who is:
A relationship builder
With experience in donor or customer‑focused environments and the confidence to engage supporters sensitively and professionally.
A strong communicator
With excellent written and verbal skills—capable of producing reports, emails, donor materials and briefings with clarity and impact.
Highly organised and detail‑driven
Able to manage multiple deadlines, juggle priorities and support the team to deliver high‑quality work.
A proactive team player
Flexible, adaptable and enthusiastic, with a willingness to learn and contribute in a fast‑paced, ambitious environment.
Tech‑confident
Comfortable managing data, using spreadsheets, and ideally familiar with fundraising databases such as Raiser’s Edge (desirable).
Why Join Us?
We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.
What we offer
- Hybrid working between home and Chelsea with occasional travel to Sutton.
- Flexible working around our core hours of 10am to 4pm
- 27 days annual leave rising with length of service
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme and other discounts opportunities
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
- Opportunities for training and career development
Inclusion Matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. Applications from all backgrounds are warmly welcomed
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
How to Apply:
Use CharityJob ATS
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Company Description
Marie Curie is the UK’s leading end of life charity. We are the largest non-NHS provider of end of life care in the UK, the only provider across all 4 nations, delivering nursing and hospice care in the community and in hospital, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness that cannot be cured.
Job Description
The PR & Media team raises awareness of who we are, what we do, and the impact Marie Curie has through local and national broadcast, print and online media. This team also looks after our work with high profile supporters and celebrity ambassadors.
The National PR Lead will be responsible for the successful delivery of Public Relations and Media strategies to support a designated portfolio of work. You will play a vital role in leading priority PR workstreams. Your expertise will ensure we use the most effective PR tactics to meet team and organisational goals. You will also leave your impact on major policy campaigns, including high-profile initiatives such as Dying in Poverty and Fix End of Life Care.
You will be responsible for:
- Delivering PR and media strategies for specific portfolios, leading priority workstreams, and ensuring effective tactics to meet campaign and organisational goals.
- Leading PR strategy development, execution, and evaluation to increase brand recognition and media reach; managing campaign objectives and sharing insights for continuous improvement.
- Identifying, training, and briefing spokespeople including senior staff.
- Managing reactive news and news desk functions to stay ahead of media agendas.
- Maintaining strong media relationships, ensuring consistent key message delivery, and advising on reputational risks and issues.
- Line management and development for two National Media & PR Officers.
Key Criteria:
- Established experience in a similar PR position, managing a news desk or a press office.
- Experience working in a large, complex, face paced environment.
- Excellent understanding and experience working with national media (broadcast, print, online, podcasts etc).
- Proven experience landing national news stories, broadcast coverage, features, op-eds and reactive media opportunities.
- Line management or mentoring experience and the ability to lead teams.
- Excellent communication skills with the ability to work with stakeholders of all levels.
- Experience or familiarity with healthcare policy and public affairs and understanding of political landscape will be an asset.
- Ability to work unsociable hours.
Please see the full job description.
Additional Information
Application & Interview Process
- As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 15 Feb 2026. We encourage early applications as we may close the job advert sooner, upon receiving a sufficient number of applications.
Salary: £36,900-41,000 per annum depending on experience (+3,500 London Weighting Allowance if applicable + out of hours allowance)
Contract: Permanent, full-time (35h per week)
Based: Hybrid role with 1-2 days per week from our London office in Embassy Gardens
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We provide care for all, and that commitment extends beyond the people we serve. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Young Roots Casework Service aims to improve the life chances of young refugees and asylum seekers and to support them to reach their potential by accessing their rights and entitlements.
This is an opportunity for an experienced manager to head up the organisation's Casework team. It will be a chance to provide advice and guidance, safeguarding oversight, line management and supervise other Caseworkers across the organisation.
The role will support the oversight and delivery of our weekly Advice and Support Hub in both Brent and Croydon (Wednesday 5pm-8m and Thursday 4.30pm-8pm).The role will suit a dynamic, supportive, and enthusiastic manager with a deep understanding of the challenges young refugees and asylum seekers face in London.
Hybrid working with minimum 40% in-person attendance at one of our London offices (2 days per week for full-time staff, pro rata for part-time), with occasional travel to our other offices. To be agreed with line manager - 1 x Evening per week at an activity on either a Wednesday or Thursday (day to be confirmed, so availability for either scenario is required). Occasional on call evening safeguarding cover may be required.
To Apply:
To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role. Your personal statement should be no more than 800 words, answering the following questions:
1. What is your motivation for working with Young Roots?
2. What is your motivation for applying for this role specifically?
3. What skills and experience would you bring that will enable you to be successful in this role? Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria.
Working alongside young people seeking safety - building trust, providing practical and emotional support, and promoting their rights and power.
The client requests no contact from agencies or media sales.
The Head of Advocacy, Awareness and External Relations is a senior leadership role within AtaLoss, working closely with and reporting directly to the CEO. The post-holder will lead work across the public, bereavement and commercial sectors to deliver AtaLoss’ strategic outcomes by:
- providing national leadership in bereavement awareness, advocacy and policy influence, including through Parliament, the APPG and the media
- strengthening the website as the UK’s trusted gateway for bereavement support, ensuring accessible, high-quality content and effective signposting
- enabling holistic bereavement support in communities and workplaces through partnership development, training and the growth of Bereavement Friendly Communities
- contributing to organisational sustainability through income-generating training, cross-sector partnerships and effective external engagement.
The role sits at the heart of AtaLoss’ mission to ensure that every bereaved person can access the right support at the right time, and to position bereavement as a public health issue requiring timely, coordinated and understanding response.
The client requests no contact from agencies or media sales.
The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.
This role sits within the highly committed and successful Development and Advocacy Department, which generates over £41m revenue annually, plus additional capital funds, and secures the annual Arts Council England grant (currently £22.9m). The Department’s revenue generation and advocacy to Government of the value of our creative sector ensures the RBO can retain the best artists and crafts people, deliver our thriving National Schools’ Programme, maintain our beautiful grade I listed building, deliver on our charitable mission, and continue to produce world class performances.
The Membership Team, responsible for Friends and Patrons, are responsible for circa £10m annually. Friends and Patrons also make up 30% of ticket income, 55% of other donations and 88% of legacies, emphasising the importance of community building, good processes and customer service. The Patrons of the Royal Ballet and Opera are a core loyal audience who provide vital philanthropic support to the RBO. As a thank-you for their support, they enjoy premium benefits including a concierge Box Office and special events.
The Patrons Manager will be responsible for both Individual and Corporate Patron relationships from prospecting to renewal, managing recruitment, stewardship and overseeing excellence in customer service via the Patrons Box Office. This is a strategic role, with responsibility for managing and growing the Patrons Scheme, ensuring members make the most of their Patron membership to achieve maximum renewal and upgrade rates.
Our ideal candidate will be results driven, with a pro-active, can-do attitude that is role modelled in the small team of reports and more widely across the Department. You will be solutions focused with experience of taking accountability for improvements and resolutions. You will be able to lead and develop a small team, manage a busy workload with high output and productivity and demonstrate highly effective influencing skills.
You will have:
- Experience of working in a membership organisation and/or with high-net-worth individuals in a philanthropic environment. Experience in a box office/ticketing environment is also highly desirable.
- Experience of working in revenue growth environments, with an aptitude for working toward KPIs.
- A firm understanding of Gift Aid and other charitable legislation and laws.
- Demonstrable experience leading on relationship management (including face to face) within a Patrons or Philanthropy scheme or similar
- Experience identifying new initiatives and ways to enhance Patron experience, with experience delivering in a culture of continuous improvement and customer service excellence.
- Developed communication and rapport building skills; able to tailor communications effectively and quicky forge strong relationships, both internally and externally
An understanding and knowledge of the art forms is not essential but the ability to learn and communicate effectively and persuasively about opera, ballet, music and dance to Patrons is critical for this role.
The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive.
We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation.
We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible.
The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising.
Closing date for applications: 11:59pm, Sunday 15th February 2026.
Interviews will be held over two stages. The 1st stage will be online via Microsoft Teams w/c 23rd February 2026. The 2nd stage will be in person at ROH Covent Garden w/c 2nd March 2026.
To ensure a fair process, late applications will not be considered under any circumstances.
Applicants must have work authorisation for the UK. No agencies.
Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies.



The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with Citizens Advice Westminster to recruit its new Chief Executive Officer.
Citizens Advice Westminster provides free, independent, confidential and impartial advice and information to local residents, some of whom are the most vulnerable in society. We value diversity, promote equality and challenge discrimination.
We work with local community organisations to make a difference to the lives of people in Westminster through advice, research and campaigning. Citizens Advice Westminster delivers a high quality, agile advice service which reflects the issues and needs of our communities, and which puts clients first.
As Chief Executive, you will:
•Lead and manage the work of Citizens Advice Westminster in its mission to improve the lives of residents through delivery of a comprehensive information, advice, and casework service across the City of Westminster.
•Collaborate with the Board of Trustees to shape the organisation’s strategy, direction, and policies.
•Provide a strong and influential voice for Citizens Advice Westminster as the ‘public face’ of the organisation.
If you are inspired and excited by what Citizens Advice Westminster does, we’d love to hear from you.
Job title: Chief Executive Officer
Salary: £67,991 p.a. (The salary is on a progressive pathway)
Contract: Permanent / Full-time
Location: The Stowe Centre, 258 Harrow Road, London W2 5ES
How to apply:
Please review the Recruitment Pack for further information about Citizens Advice Westminster, the CEO position and for details on how to apply.
Closing date for applications: 9am Friday 20th February 2026
Both Citizens Advice Westminster and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a brand new leadership role at a pivotal moment for the Greyhound Trust.
We’re creating a new team, with a new remit, to take on a new challenge: driving our work across brand, income generation, marketing, communications and engagement so that more greyhounds can be supported, homed and championed.
As Head of Marketing, Communications and Income Generation, you’ll build and lead a compact, hands-on, multi-disciplinary team, bringing together specialist skills and embedding genuinely integrated, collaborative ways of working. This role will suit someone who enjoys shaping teams as much as shaping strategy — and who is excited by the opportunity to create something from the ground up.
Reporting directly to the Chief Executive, you’ll be a key member of the senior management team, contributing to the organisation’s strategic development, long-term planning and operational effectiveness. You’ll work as part of a highly motivated, close-knit leadership group based at the National Greyhound Centre in Horley, Surrey, where collaboration, mutual support and shared accountability really matter.
Alongside leading the Trust’s brand, marketing and income generation activity, you will also develop and manage our wholly owned trading subsidiary, Greyhound Events Ltd — ensuring it grows sustainably and plays a meaningful role in both income generation and supporter engagement. You’ll see events not just as fundraisers, but as powerful opportunities to build relationships, tell our story and bring new audiences closer to our cause.
You’ll be responsible for creating and delivering an integrated brand, marketing and income generation strategy, grounded in audience insight and sector best practice, and flexible enough to evolve as we grow. From individual giving and digital campaigns to partnerships, events and retail, you’ll oversee a diverse income portfolio while ensuring supporters and volunteers have a consistently positive experience with the Greyhound Trust.
This is a role for a leader who combines strategic vision with practical delivery, and who leads with empathy, creativity and determination. You’ll support colleagues and volunteers across the organisation, champion high standards, and help ensure that everything we do reflects our values — committed, compassionate and determined — always doing what is best for every greyhound.
We are excited to hear from you if you bring experience, energy and a commitment to our casue.
Please see the full JD / Job pack below.
Greyhound Trust was founded in 1975. Since then we are proud to have found over 100,000 loving homes for greyhounds.



The client requests no contact from agencies or media sales.
Job Title: Head of IT Operations
Location: Remote
Salary: Up to £66000
Contract Type: Permanent - Full time
Hours: 35 hours per week
Reports to: DDaT Director
About The Children's Society
The Children's Society (TCS) is a national charity driven by a bold ambition: to build a country where children are free from disadvantage. Our work is grounded in compassion, innovation, and a commitment to lasting change.
The Role
We are seeking a Head of Technology and Operations to provide strategic and operational leadership of The Children's Society's IT operations, ensuring reliable, secure, and cost-effective services that enable colleagues to deliver impact for children and young people. The role owns management of the Managed Service Provider (MSP) and other providers, oversees IT Service Management (ITSM) and Service Desk operations, leads the Microsoft 365 digital workplace estate, and is responsible for the IT security of the organisation. The postholder is accountable for operational budgets, supplier performance, service quality, and the continual improvement of our digital workplace.
Key Responsibilities
-Operational leadership and service reliability
-Lead day-to-day IT operations across infrastructure, networks, end-user computing and platforms; ensure resilient, secure, user-centred services.
-Strengthen business continuity, disaster recovery and operational resilience; maintain risk registers and assurance evidence.
-ITSM / ITIL and Service Desk performance
-Own ITSM (ITIL v3/v4 aligned) processes: Incident, Request, Problem, Configuration/Asset, Knowledge and Major Incident; set standards, KPIs and SLAs.
-Direct Service Desk performance (multi-channel support, triage, knowledge-base health, CSAT/NPS).
-Supplier, contract and change governance
-Act as contract owner and executive lead for MSP and other technology suppliers: scope, commercials, renewals, performance management.
-Contribute to governance forums (e.g., CAB, Architecture/Standards) and provide leadership on technology risk and operational governance.
-Microsoft 365 tenant and digital workplace leadership
-Own Microsoft 365 tenant strategy, governance and roadmap across Entra ID, Intune, Exchange, SharePoint, Teams, OneDrive and Power Platform.
-Oversee platform health and controls including licensing (volume licensing administration), capacity, device posture and identity protection.
-Azure operational ownership and cloud governance
-Provide hands-on operational management of Microsoft Azure resources; ensure governance, access control and cost oversight, inc. associated services.
-Security leadership and compliance
-Support cyber risk management, vulnerability management, secure configuration baselines and collaboration with security operations.
-Ensure policies and controls align with regulatory obligations (e.g., UK GDPR).
-Financial ownership and cross-DDaT alignment
-Hold budget responsibility for technology operations (OpEx/CapEx).
-Work with other Heads across Digital, Data and Technology to align operating practices (support, requirements, DevOps, change).
About You
Technical & Professional
-Senior operational leadership of technology services in complex organisations; strong ITSM capability (ITIL v3/v4) and major incident leadership.
-Commercial acumen across contracts, SLAs, cost control and vendor negotiation, including MSP management and multi-supplier environments.
-Deep Microsoft 365 expertise including tenant governance (identity, endpoint, collaboration), Copilot and Power Platform; capability to translate features into value-led outcomes.
-Hands-on experience managing resources on the Microsoft Azure platform; understanding of cloud governance and (desirable) Azure services such as Purview.
-Information security principles, risk management, and regulatory obligations (e.g., UK GDPR); experience implementing network and application security controls.
-Broad IT knowledge across infrastructure, networking, desktops, OS and security.
-Microsoft licensing experience, including volume licensing models and administration.
-Proven delivery/oversight of complex technology and infrastructure projects; ability to evidence measurable service improvements.
Leadership & Communication
-Strong stakeholder management and influencing skills, able to engage senior leaders and align services to organisational priorities.
-People leadership: coaching, performance management and professional development; effective line management (including security leadership roles).
-Excellent written and verbal communication skills; able to explain complex technical risk and trade-offs clearly to non-technical audiences.
-Collaborative leadership style with a focus on standardisation, shared best practice, and continuous improvement through data-led management.
Safeguarding
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Closing Date
The closing date for applications is Friday 13th February. Interviews will be held on a date to be confirmed.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a meaningful impact through people focused change and engagement.
Are you passionate about creating exceptional workplace and volunteer experiences? Do you have the expertise to guide organisations through change with empathy, clarity and connection? Are you available to start immediately? If so, we’d love to hear from you.
We’re looking for a Senior Engagement & Change Officer to help bring Samaritans’ internal engagement plan to life, supporting how we communicate, engage and inspire our staff and volunteers across the UK and Ireland. You’ll play a vital role in shaping our internal culture and driving positive, inclusive change across the organisation.
Working alongside key stakeholders, including senior staff and volunteer leaders, you'll be responsible for developing and delivering impactful internal communication plans to support key projects and campaigns, helping us explain changes, showcase achievements, share stories and save lives.
Contract
- 12 month fixed term contract
- £40,000 to £42,000 per annum depending on experience plus benefits
- Full time (35 hours per week)
- Hybrid working - linked to our Ewell (Surrey) office with home and office working
- Office based working encouraged as a minimum of 2 days per month
- We are passionate about flexible working, please talk to us about your preferences.
- Due to the urgency of this role, we are ideally looking for someone to join us as soon as possible. We are unable to consider individuals with more than a one month notice period.
What you’ll do
- Lead change engagement - Provide expert change management support for key cross-organisational projects, ensuring our people feel heard, informed and involved.
- Engage and connect - Support the delivery of our internal engagement plan, ensuring volunteers and staff across all locations are kept engaged and connected.
- Listen and act – Help manage our biennial engagement surveys, delve into the results, and project manage the follow-up actions that truly make a difference
- Create compelling communications - Write and coordinate thoughtful, clear and inclusive internal communications that support key changes and build trust.
- Build capability - Support colleagues in developing their own communication and engagement skills, helping us embed good practice across teams.
- Champion collaboration - Work closely with senior leaders, teams, and volunteers, including the Executive Leadership Team and Board members—to keep engagement aligned with our values.
What you’ll bring
- Experience managing change and engagement projects, ideally across complex organisations.
- Strong stakeholder management skills, with the confidence to work with senior staff and volunteers.
- A genuine commitment to positive staff and volunteer experience, diversity and inclusion.
- Excellent written and verbal communication skills, able to adapt tone and style.
- Comfortable managing multiple projects in a fast-paced environment.
- A proactive, well-organised and solutions-focused approach.
- Experience working in a charity or not-for-profit setting, and/or with volunteers, would be beneficial.
Full Job Description and Person Specification below
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
Please note that we are seeking candidates who are available to start immediately.
We’re moving faster than usual for this role because it’s critical to our current work. While this isn’t our usual approach, on this occasion we may need to interview candidates ahead of the closing date.
We value your time and interest in our cause and in this case, we recommend only applying if you are able to start quickly and are also available to attend virtual interviews in the weeks either leading up to or immediately after the closing date for applications.
If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV and covering letter.
Applications will close at midnight on Tuesday 10 February 2026, with video interviews expected to take place 12 February – or earlier, if suitable applications are received before the closing date.
We kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers. Your written and verbal communication skills need to be of a high standard for this role and we want to see your style and personality really shine through in your responses. While it’s important that your application stands out from the crowd, we also want it to showcase you and your strengths – not that of a chatbot!
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Overview
At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support, and promoting young people’s rights and power.
Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing a whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people.
About the Role
The Human Resources Manager owns the planning and delivery of a progressive and proactive HR operations function. You will act as a key advisor to the CEO and leadership group in the management of HR related matters.
You will use sound judgement to balance reactive employee relations work with longer-term strategic priorities. You will manage a busy ER caseload, advising on performance, absence and sickness management and recruitment, as well as ensuring good HR administration throughout the employment life cycle. You will provide coaching to managers on all aspects of employee relations and meet regularly with them to develop a thorough understanding of their needs.
You will also be responsible for more strategic matters such as development of employment policies and our learning and development offer, at the same time as ensuring operational tasks such as maintenance of our HRIS, volunteer management and payroll administration are well-managed and compliant.
You will work alongside an external payroll company, an Internal Operations Officer supporting with administration and an HR Strategic Projects Lead.
--------------------------------------------------------------------------------------
Employment support services | Disability charity Scope UK
Find out which of our employment support services is right for you.
Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who can face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview for those with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification. If aspects of the application process create barriers to you applying and you’d like any adjustment to the process or you’d like an informal discussion or advice on your application, please get in touch. We would also like to alert you to the existence of organisations which support people from under-represented groups to access employment, who can advise you on applying for this role. For example, Scope, Young Women’s Trust and Experts by Experience.
Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously.
Our work is underpinned by policies and procedures which promote safe working practices. We have a framework of training and supervision which everyone is expected to comply with and systems for monitoring, quality assurance and gaining service user feedback. On joining you will be expected to be part of this approach to safeguard our service users.
All posts are subject to a safer recruitment process which includes vetting checks such as enhanced criminal records and barring, scrutiny of employment history, references and other checks.
To Apply: To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role. Your personal statement should be no more than 800 words, answering the following questions:
- What is your motivation for working with Young Roots?
- What is your motivation for applying for this role specifically?
- What skills and experience would you bring that will enable you to be successful in this role?
Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria. You may submit your personal statement in writing, or via video. Please submit your application via Charity Jobs
Working alongside young people seeking safety - building trust, providing practical and emotional support, and promoting their rights and power.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role Purpose
The Finance Officer will be responsible for the day-to-day financial management of the charity, ensuring accurate bookkeeping, robust financial controls, and timely financial reporting. The postholder will work closely with the CEO to support budgeting, grant and tender applications, procurement, and financial reporting to the Board of Trustees.
This is a key role in ensuring the charity’s financial sustainability, compliance, and effective use of resources.
Key Responsibilities
Bookkeeping and Financial Operations
- Maintain accurate and up-to-date financial records using appropriate accounting software.
- Manage day-to-day bookkeeping, including income, expenditure, bank reconciliations, and petty cash.
- Process purchase orders, invoices, and payments in line with financial procedures.
- Monitor cash flow and flag any concerns to the CEO.
- Payroll and expenses responsibility
Budgeting and Financial Planning
- Support the CEO in developing and monitoring the annual organisational budget.
- Assist with the preparation of budgets and finanical reporting for grant and tender applications as requested.
- Track expenditure against budgets and provide regular updates.
Financial Reporting and Governance
- Prepare quarterly financial reports for the Board of Trustees.
- Contribute to the annual budget report for trustee approval.
- Support year-end financial processes, including preparation for independent examination or audit.
- Ensure financial records meet charity and regulatory requirements.
Procurement and Ordering
- Source suppliers and obtain quotes for subscriptions, resources, services and any other relevant needs.
- Place orders for materials and equipment (e.g. laptops, office equipment) in line with budget approvals.
- Maintain records of assets and equipment.
Support to the CEO and Organisation
- Work closely with the CEO on financial planning, reporting, and decision-making.
- Provide financial information and analysis to support organisational planning.
- Undertake any other finance-related duties appropriate to the role.
Person Specification
Essential
- Qualified and experienced bookkeeper (e.g. AAT or equivalent experience).
- Proven experience of bookkeeping and financial administration, ideally within a charity or not-for-profit setting.
- Experience of preparing budgets and financial reports.
- Strong numerical skills and attention to detail.
- Ability to work independently and manage a varied workload.
- Experience with bookkeeping software such as “Zero”
- Good IT skills, including accounting software and Microsoft Excel.
- Understanding of confidentiality and data protection.
Desirable
- Experience of charity finance and funder reporting.
- Experience of supporting grant or tender applications.
- Knowledge of charity governance and trustee reporting.
Working Arrangements
This is a hybrid role, with a mix of office-based and home working subject to performance, needs of the charity and agreement. Working days are flexible, with a preference for Monday, Wednesday, and/or Friday, subject to agreement.
Equality and Diversity
The charity is committed to equality, diversity, and inclusion and welcomes applications from all sections of the community.
Hours: 14 hours per week (worked over 2–3 days - to be agreed)
Preferred working days: Monday / Wednesday / Friday (to be agreed)
Salary: £15–£20 per hour(£10,920–£14,560 per annum for 14 hours/week, equivalent to £29,260 upwards FTE) depending on experience
Benefits:
25 days annual leave excluding bank holidays (pro rata)
Extra leave: +1 day after 3 years’ service, +1 more day after 5 years
Birthday Leave
Sick pay package
Employee Assistance Programme (EAP)
Giving back Scheme - Volunteer day leave
Cycle to work scheme
Specsavers Partnership
