Asylum Service Manager Jobs in Battersea, Greater London

Corporate Partnerships Account Manager

FTE £32000 - £35000, 25hrs pw PR, flexible and hybrid, plus opportunities for ongoing L&D and training for sector related qualifications

About Us

The Upper Room (TUR) works with a wide range of financially and socially disadvantaged groups including homeless people, people with long-term mental health conditions, asylum-seekers, refugees and ex-offenders – helping them to improve their lives and become productive members of society. Central to our offering is our UR4Meals service, providing free, home-cooked food to people who cannot afford to provide for themselves. We are also very proud of our UR4Driving programme, which supports people recently out of prison with free driving lessons in exchange for community volunteering. Gaining a driving licence greatly enhances their future employability prospects and helps break the cycle of re-offending. Additionally, our UR4Jobs project focusses on both client wellbeing and breaking down the many barriers to employment faced by disadvantaged people every day.

The role

Is an exciting new edition to the TUR team, created to capitalise on the fact that the number of businesses in our catchment area is 45000+, but we’re not trying to talk to all of them, just target a few – ideally by gaining referrals and recommendations. So the job is to proactively find those local businesses happy to talk to us, understand what they might be looking for by partnering with a charity, share our brilliant story along with the business case (which is strong) for them to get involved with us in some way. We have made an excellent start, we already have a small number of great corporate partners, and this job is about taking it all on to the next level. As you would expect the role is about creating contacts, networking, maximising the face-to-face time with prospective partners and where possible gaining referrals. And, ultimately this is all because, the bigger our portfolio of corporate partners all feeling great about their involvement with us, the more able we are to raise the funds we need to keep up with an ever-increasing demand for our services.

About You

You live within - or know well, West/Central London, you probably need a job with some working flexibility and want to have genuine belief in the product or service you’re talking about. You have a CV that demonstrates solid experience in a comparable role in a ‘business-to-business’ environment, a role - the success of which, is dependent on the levels of energy and proactivity you provide. This could be in another charity, CIC or other Non-Profit organisation. However, if you have a solid B2B background and want to explore a change of direction you are also very welcome to apply. You are comfortable and confident with working autonomously, you can articulate and ‘bring to life’ your story through your presentation skills. You also need great listening skills so you can build a picture of what each new corporate partner is looking to achieve by signing up to our cause. You have used Microsoft suite products before – including PowerPoint. A driving licence and use of a car is desirable as the role requires regular client visits, some of whom may not be accessible by public transport.

Doctors of the World UK (DOTW UK) is part of the global Médecins du Monde (MDM) network, which delivers over 400 projects in more than 70 countries through 6,000 volunteers. 

Our vision is of a world in which vulnerable people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need. 

Through our health programmes and advocacy, we work to ensure excluded people overcome barriers to realising their right to healthcare. Since opening in the UK in 1998, we’ve raised £10m for overseas programmes, helped 20,000 service users here and fought for healthcare as a human right for all. 

We believe that every person living in the UK has the right to healthcare, and we work to influence public policy and local implementation to reduce health inequalities and ensure access to healthcare for all.

DOTWUK have a fun and friendly finance team in a small, but high-performing function and are looking for a collaborative, experienced and energetic leader for the role of Head of Finance. 

In this exciting role, the successful candidate will provide the organisation with a timely, accurate and relevant financial management service by assuming day-to-day responsibility for the organisation’s accounting function, to enable the senior management team and the Board of Trustees to assess results and performance and make informed, strategic decisions, and ensure the organisation complies with statutory and corporate regulation and requirements. 

You will work closely with the treasurer, directors and managers to enable them to manage their programme finances and support them to report to donors and to devise sound plans for growth and sustainability. 

The UK chapter expects to grow income across all sources, including from institutions and foundations. You will play a critical role in maintaining and building on this success. 

You will also be responsible for and provide input from a financial and management perspective on strategic development and the general organisation-wide structure and management as part of the Senior Management Team. 

Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply. 

For more information on the role, including a person specification, please refer to the role profile. 

Closing Date:

Sunday 9th June 2024

How to Apply 

To apply, please submit your CV, covering Letter & additional information form on the link provided. Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.

Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted. 

This is an exciting opportunity for an experienced youth worker to join our Brent team. You will bring energy, compassion, and resilience to make a real change to the life chances of young people in the UK asylum system.

You will be responsible for supporting young people aged 14-25 years, enabling them to access a range of social, emotional, and practical support as they navigate the complex and challenging processes of the UK asylum system.You will help us run activities for young people at our advice hub on Wednesday evenings in Brent and run our youth group on Thursday evenings in Brent n as well as our sporting activities and trips.

You will work closely with our Brent Youth Development Coordinator. You will need to be able to work under pressure, acting as a consistent and stable point of contact for young people, ensuring that their safety and well-being are paramount.

About you

We would like to hear from you if you have the following:

· Demonstrable experience in supporting vulnerable young people in a similar role, particularly through youth activities in 1;1 and/or group settings, or befriending/mentoring 

· Good knowledge of the UK asylum system and the related challenges facing young refugees and asylum-seekers in contingency accommodation

· Strong ability to problem-solve, research information and solutions, and to take initiative

· Working knowledge of child protection issues and safeguarding processes 

· Ability to empathise, communicate and engage effectively with young people in distress 

· Ability to handle complex, sensitive and confidential information appropriately

· You are available to work on Wednesday and Thursday evenings.

How to Apply

To view the Job Description and Person Specification, please see the link below.

To apply, please submit your CV alongside a brief covering letter which should articulate why you want this role.

Young Roots offers a competitive package, with a generous 28-day annual leave entitlement, flexible working and 5% employer pension contribution (3% employee contribution)

Founded in 2004, Young Roots works with young refugees and asylum seekers aged 11-25, in London, to improve their wellbeing and fulfil their potential. We provide direct services for young people, including youth and sporting activities, one-to-one intensive Casework support, 

access to therapeutic and legal support, English-language learning and youth leadership. We run parallel services in Croydon, Kings Cross and Brent supporting hundreds of young refugees and asylum seekers each year, from 40+ countries, many of whom are unaccompanied.

We have an ambitious strategic plan, framed by our values, which includes our aim to draw on our deep understanding of the challenges young refugees and asylum seekers face to advocate for better systems and policies, both locally and nationally, with and for the young people we support and the wider community of refugees and asylum seekers in the UK.

Young Roots is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.

Young Roots is an equal-opportunity employer. People with lived experience of torture or asylum, from Black, Asian, and minority ethnic backgrounds, LGBTQIA+ individuals, and people with disabilities are strongly encouraged to apply.

No agencies please.

Wandsworth WellFamily and Foodbank Service is an adult mental health service serving the Wandsworth community and based in foodbanks and GP surgeries across the London Borough of Wandsworth. We offer short term, holistic support focusing on the needs of the whole family whilst directly supporting the adult.

New funding has enabled us to create this post which will focus on increasing our capacity and inclusivity to provide emotional and practical support to the most vulnerable foodbank guests, who present with complex needs. This will involve providing a short-term intervention of up to two sessions, making safeguarding referrals where appropriate, liaising with GP’s and improving their access to services.

The other facet to the role will involve building new links with marginalised communities in Wandsworth, such as Refugee and Asylum Seekers, people with substance misuse, victims of domestic violence and the LGBTQ+ community. The goal is to reduce health inequalities including racism and all forms of discrimination.

Company Overview

You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this ‘Positive Impact’. For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting skills and employment and are currently delivering 30 programmes for the UK Government.

Programme Overview

The Refugee Employability Programme is a new initiative that offers enhanced support to defined cohorts of legally recognised refugees in the UK. Starting in September 2023, the programme will provide tailored support for each participant focussed on gaining sustainable employment. Palladium will work with employers, local government, and other community partners to ensure that individuals are fully supported with their journey back to employment and integration into UK society. The programme includes delivery of employability- focussed English to Speakers of Other Languages (ESOL) tuition for some of the defined cohorts.

Palladium is responsible for delivering the programme in the South East of England

Primary Duties and responsibilities:

As Case Manager, you will be responsible for delivering the front-line support to customers on the Home Office Refugee Employability Programme, ensuring that they receive excellent service which is compliant with all Home Office requirements.

Your responsibilities will include:

· Take responsibility for engaging with potential customers, explaining eligibility and bringing in referrals to the programme as part of a coordinated team approach.

· Be accountable for your caseload of assigned customers and working with them to address their learning, integration and employment needs in line with both contractual requirements and the individual’s needs. This will include:   

o Building rapport and a positive working relationship with each customer.

o Assessing the customer’s starting position to decide how to best meet their needs. 

o Creating and following through with individual Personal Development Plans, ensuring appropriate and effective activity is undertaken by each customer.

o Providing challenge, advice, and guidance where appropriate, to develop customers’ capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment.

· Develop an understanding of specialist signposting services in the local area/region, so that you are able to source and refer customers to additional support when needed;

· Cultivate a welcoming environment and ensure a high level of engagement / re-engagement with customers;

· Work collaboratively as part of a small team to ensure excellent support for all customers;

· Deliver programme in accordance with contractual Service Level Agreements and company standards;

· Maintain customers’ records in accordance with data protection requirements so that personal information is safeguarded, and the customer journey is accurately recorded;

· Meet personal performance targets, Key Performance Indicators and Quality and Compliance measures by delivering high quality employability provision to customers, both remotely and face to face;

· Develop relationships and networks with key local stakeholders including employers to provide the best possible support for customers.

Skills and experience:

Required

· A passion for working with people

· Experience of working in a customer engagement and support-focused role

· Experience of providing one-to-one support and coaching to individuals with the ability to constructively challenge where needed

· Experience in the management of a caseload of individual customers according to a set of contractual standards and requirements

·  A level of independence and professionalism to work independently

· Detail-oriented with strong organisational and communication skills

· The ability to be based in, and travel around designated catchment areas, candidates already based in  Hampsire, Surrey and Sussex and Thames Valley are encouraged to apply.

Desirable

· Exposure to the challenges experienced by refugees or asylum seekers, or personal lived experience

· Experience delivering one-to-one employability support or ESOL assessments and training

· Trained in trauma-informed approaches and safeguarding

· Access to a reliable vehicle and a full, clean drivers licence

· Knowledge of languages including Amharic, Arabic, Albanian, Bengali, Dari, Farsi, Hindi, Pashto, Spanish, Tigrinya, Urdu or Yoruba

Key Competencies:

· Ability to engage, motivate, challenge and inspire; 

· Proactive and solution focused, bringing both creativity and practicality to bear;

· Excellent communication skills; 

· Performance and target focused; 

· Excellent organisation and prioritisation skills; 

· The determination and drive to want to make a positive difference.

Location and compensation

You will primarily working on an outreach basis within the community and you will be given a base location. Any travel to meet customers outside the base location will be reimbursed in line with the travel policy.

Compensation: You will receive a salary in the range 26,000-29,000 GBP per annum, complemented by a comprehensive benefits package including private health insurance and up to 10% employer pension contributions.

Waterloo Community Counselling (WCC) offers life-changing accessible and affordable counselling in the heart of London and is a small charity that has a big impact! We are one of only a handful of Low-Cost Counselling services offering weekly therapy at reduced fees, or for free. We reach adults from diverse backgrounds and our unique Multi-Ethnic Counselling Service (MECS) provides free mother-tongue counselling to migrants, refugees and asylum seekers who have survived exile, torture, human trafficking and modern slavery in 30 languages.

WCC has gone through a period of transformation and operational improvements over the past 2 years which has increased the charity’s financial and organisational resilience. We are now looking for a Finance Manager who will join a well-developed team and be responsible for embedding the progress made and identifying further areas for improvement.

About the role of Finance Manager

The Finance Manager is a core member of WCC's management team and is a key advisor and partner to the CEO on all areas of finance.  The post-holder will have responsibility for timely and efficient management of the day-to-day accounting function and all internal and external financial reporting.  Reporting directly to the CEO this role is part of a friendly, highly productive and collaborative, dedicated clinical and operational staff team of ten.

It is a varied and senior position that is part time, 3 days per week, and we are happy to discuss how the hours are worked over the week. It’s hybrid, working a minimum of one day per week in our Waterloo office. The salary is £45,000 to £48,000 pro rata, depending on experience.

The successful candidate will:

• Be a Fully Qualified Accountant (CIMA, ACCA, ACA, ICAEW etc).
• Have 5+ years PQE, preferably with charity sector/ fund accounting experience.
• Able to demonstrate working independently and as finance lead.

What's on Offer

• Permanent contract (you will have a probation period of 6 months)
• Salary range of £45,000 to £48,000 depending on experience (Part time 3 days, pro-rated salary to hours)
• Flexible, hybrid working (1 day a week in our Waterloo office but this can be flexible)
• 25 days annual leave plus bank holidays (pro rata)
• Employer Pension contribution 3%
• Ability to be a key influencer / decision maker within the organisation.
• Positive, supportive working environment where learning and development is actively promoted, and training needs supported.
• Monthly Reflective Practice Group for the staff team (RPGs provide a supportive space for people to explore and understand their interactions and team dynamics amongst other things)

WCC is committed to Equality, Diversity and Inclusion and we therefore welcome and encourage applications from people of all backgrounds. The charity promotes a positive work life balance through its inherent flexible approach.

Closing date: Friday 14th June
Interview date: week commencing 1st July

• Salary: £51,100 – 58,000 gross per annum at 1.0 FTE, or pro rata equivalent if part-time.

• Working pattern: 1.0 FTE (37.5 hrs per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.

• Contract: permanent with a 6 month probationary period

• Team: UK Legal Team

• Location: This role can be hybrid, or office based with the ability to attend ad hoc events and away days in person.

• Reporting to: CEO

• Management responsibilities: Currently 6 Immigration Lawyers/Immigration Casework Supervisors

Safe Passage International (SPI) is recruiting a Head of UK Legal Team to lead our ground-breaking legal work in the UK. The UK Legal team works to ensure that safe routes exist for all people seeking asylum. The team specialises in providing free legal advice and representation to unaccompanied children and families seeking asylum in the UK.

The Head of UK Legal Team will be a UK-based qualified solicitor or barrister or OISC Level 3 accredited caseworker or IAAS Supervising Senior caseworker with experience of working within the UK in a legal capacity, specifically in the area of asylum, immigration and refugee family reunion.

Reporting directly to the CEO, you will lead a high performing team of immigration lawyers, casework supervisors, and caseworkers. You will drive the development and delivery of our legal strategy in the UK; supervise all UK legal casework; lead our litigation strategy; develop good practices of line management and regulatory compliance within the team; and lead legal policy work by collaborating closely with colleagues within the UK, France and Greece to create a cohesive, powerful, cross-border legal response and framework.

You will also work closely with the Heads of SPI Greece and France, our International Safeguarding and Protection Manager, Experts by Experience Consultants, and Safe Passage Young Leaders to shape our legal function.

This is a vital role within the senior leadership team of a young and dynamic organisation. We are looking for an experienced leader with a strong strategic vision, an ambitious outlook for our legal work, and a creative and initiative-taking approach to leading and managing our UK legal team.Experience in a similar role would be welcome, but this could also be your first paid position in the charity sector, or you could be returning to work after time out.

We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or non), marital status (or non) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

As a refugee charity, we offer a guaranteed interview for people with lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.

If you are excited by this role and working at Safe Passage but do not have all the experience you think is needed, we would encourage you to apply anyway and contact us for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.

If you would like to arrange this, please visit the How to apply guide for more information on this. 

How do I apply?

Please read the full Job Description & Person Specification and our ‘How to Apply Guide’ below.

The ‘How to Apply Guide’ asks candidates to submit a CV and Cover Letter answering five specific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.

Closing date: Sunday 16th June 2024 at 11.59 pm.

About us

Room to Heal is a human rights charity and therapeutic community based in London. Our mission is to support people who have survived or witnessed torture and organised violence to rebuild their lives in exile, through an integrated programme of therapeutic and casework assistance. We offer a range of activities including: therapy groups, gardening and food-growing, individual therapy and casework, theatre workshops, cooking and social gatherings, and therapeutic retreats.

At the heart of our work lies the cultivation of community, through which our members can restore meaningful relationships with themselves and others, overcome the legacy of their traumatic experiences and integrate into the UK. Our community is currently made up of over 100 members from over 30 countries: including former political prisoners; people who have been persecuted on account of their sexuality or religious belief; and those who have escaped trafficking.

About the role

We are seeking a passionate and experienced Fundraising Manager to join our team and lead our fundraising efforts. This is a key role in ensuring we have the resources to continue providing vital support to survivors of torture and human rights violations. As the Fundraising Manager, you will play a pivotal role in developing and implementing a comprehensive fundraising strategy, building relationships with key donors, and exceeding fundraising goals. We are predominantly funded by Trusts and Foundations and you will play a very important role in maintaining and expanding this funder base, as well as helping Room to Heal to diversify our income streams. 

Start data: ASAP 

Employlee benefits 

- 25 days annual leave plus bank holidays (pro rata)

- 4% employee pension contribution 

- Staff development sessions 

INTERVIEWS WILL BE HELD ON ROLLING BASIS ON TUESDAYS AND FRIDAYS. 

We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application.

We are seeking a confident, experienced and motivated Fundraising Manager to join our team. This is a key role in ensuring that we continue to secure the resources we need to provide our vital services and activities for refugees, asylum seekers and other migrants in South London. 

We would love to hear from you if you have: 

• Substantial experience of building relationships with and securing funds from Trusts and Foundations. 
• An understanding of and empathy for the challenges faced by migrants who are in crisis or at risk. 
• An understanding of the challenges and opportunities faced by small, local voluntary organisations in ensuring sustainability. 

Our organisation

South London Refugee Association is a well-established and impactful charity grounded firmly in our local area and trusted by our local migrant communities. We balance providing essential frontline services with work to advocate and campaign for change. We value the knowledge and experience our service users can bring to our organisation and involve those with lived experience at all levels.

Benefits include:

• 25 days annual leave (pro rata)
  • 3 additional days given when the office closes at Christmas
  • 1 additional day each year, after 2 years service, up to 30 days
  • 2 week paid sabbatical after 7 and 10 years' service
• Group reflective practice
• Ongoing learning and development opportunities
• 5% employer pension contribution
• Cyclesheme and travelcard loan 
• Being part of a committed, supportive and inclusive team

Could you be our new Duty Scheme Legal Advisor? You will play a pivotal role in supporting ASAP’s duty scheme at the First Tier Tribunal (Asylum Support) which offers vital, free legal representation for people seeking asylum who need access to justice after being wrongly refused Home Office housing or financial support. 

The Asylum Support Appeals Project (ASAP) is a small national charity which was set up in 2003 to reduce the destitution of people seeking asylum by protecting their legal rights to food and shelter. ASAP delivers three strands of work:

• We offer free, high-quality legal representation at the Asylum Support Tribunal (AST) to people appealing against Home Office decisions to refuse or discontinue their support

• We provide asylum support advice and training to hundreds of frontline organisations, advice agencies and legal practitioners working with people seeking asylum each year. We operate an advice line and online forum (Asylum Support Advice Network -ASAN) for over 1000 members

• We use our strong evidence base to improve policies and procedures on asylum support through closely linked policy work and strategic litigation

Alongside this, we run a women’s project, to ensure we offer a gender sensitive service to destitute women seeking asylum, to train women’s organisations in asylum support law, and to progress policy work for women seeking asylum, currently focused on access to support for those experiencing domestic abuse

We are looking for someone who is committed to access to justice for people refused housing and financial support from the Home Office. You will assist with the day to day running of the duty scheme, ensuring it offers a quality service to appellants and referrers. You will support our volunteer advocates (volunteer solicitors and barristers) to provide high quality legal representation and advice. You will be legally-minded with a strong interest in asylum support and have the ability, after induction and with ongoing supervision from our Head of Legal, to provide advice and legal representation to appellants at the asylum support Tribunal (AST) and answer calls on our advice line. You will feed in to our wider work on asylum support policy and strategic litigation, working collaboratively with colleagues in the policy team to ensure they are kept up to date with issues arising out of appeals.

This is a new, full-time position. Our offices are in East London, near the AST. Under our hybrid working policy, full-time staff work from our offices for a minimum of 2 days per week.

Rainbow Migration, the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system, is recruiting a Legal Officer to advise and help improve the representation of LGBTQI+ people seeking asylum, and help change the asylum and immigration system to one that treats everyone with compassion, dignity and respect.

We are looking for a qualified solicitor or barrister with valid practising certificate, or already accredited to Level 3 OISC, with two years’ experience in providing advice and representation in asylum including working in legal aid.

You will be responsible for the day-to-day delivery of the legal advice service. Under the guidance of our Legal Service Manager, you will also build capacity amongst legal representatives by designing and delivering training, giving second tier advice and developing and coordinating a network of practitioners working in this area. You will use the knowledge you gain in this role to help deliver Rainbow Migration’s policy work, such as inputting into policy papers and meeting with partner organisations when required.

We will also consider applications from people who do not want to do the policy elements of the job, but to instead focus on first and second tier advice. Please mention in your covering letter if you are applying for this option.

This is a unique opportunity to build on your experience as a lawyer to improve representation across the sector and create change in government policy and practice. You will be supported to develop as a specialist lawyer and in your policy skills.

Responsibilities will include:

· Deliver one-off advice to adult LGBTQI+ people seeking asylum and work with colleagues to refer them to quality legal aid and pro bono lawyers

· Provide casework assistance e.g. helping to prepare witness statements, making referrals to other specialist organisations and taking other urgent steps (whilst not representing service users or maintaining a caseload)

· Provide occasional advice (within competence) on other issues affecting asylum and partnership service users such as asylum support, legal aid, trafficking, family reunion or community care

· Deliver second tier advice to the legal representatives of LGBTQI+ people seeking asylum and other charities and professionals

· Work with the Legal Service Manager to design and deliver training to lawyers, NGOs and other professionals

· Write blogs and articles on asylum and immigration policy and legislation as they apply to LGBTQI+ people

· Contribute to policy and briefing papers

· Assist with preparing guidelines and briefings for legal services and pro bono lawyers

The Legal Officer will not be providing direct legal representation of service users. However, the role includes substantive advice and casework within the scope of legal support and referrals for our service users, as well as merits testing and second tier advice.

Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are: 

· Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration. 

· Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us. 

· Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services. 

· Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system. 

At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements. 

We welcome applications from candidates with lived experience of going through the UK asylum or immigration system or who have been subject to immigration control. We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet the necessary criteria in the person specification.

Owing to the nature of the work, the successful applicant will be required at the point of conditional job offer to disclose all spent and unspent criminal records and subsequently to undergo an enhanced DBS check. See our website for more information.

Contract Type: Permanent.

Hours: Full-time (35 hours per week). Working part-time or job-sharing will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.

Salary: Starting at £40,175, with potential annual step increases up to £44,868 (pro-rata for part-time employees), plus statutory employer’s pension contribution. In addition to an annual step increase, the trustees consider giving a separate inflationary increase every April. 

Location: Remote or from Rainbow Migration’s offices in central London. Hybrid working will also be considered. The successful candidate could work from anywhere in the UK but would be expected to occasionally travel to London and other parts of the country for meetings and events. At the time of posting this advert, none of our staff are going into the office every day. Please contact us if you have any questions.

Annual Leave: 25 days per year rising after 24 months by 1 day after each year of service to maximum of 28 days per year (pro rata if working part-time).

Wellbeing: We offer up to two days of wellbeing leave to be taken at short notice in each calendar year. One-to-one clinical supervision is also available for this role.

How to apply

Closing date: 10am on 31 May 2024

Interview dates: 12 June and 13 June 2024

Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email address you will find in the Job Description.

Please send:

1. Your CV

2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)

to the email address in the Job Description

3. Optional: please use the link you will find in the Job Description to complete a monitoring form

In your statement, please:

1. Give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate how you meet the necessary criteria for the role, and if you meet any of the advantageous criteria. Skills and experience could be from training, volunteering, interests or life experience

2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)

3. State how many hours a week you wish to work and if you have a preferred pattern, or if you are applying as part of a job-share

4. If you do not want to do the policy elements of the job and instead focus on first and second tier advice, please mention this.

By submitting an application, you:

1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post.

2. Declare that to the best of your knowledge and belief, the information provided with your application is true and correct and that you understand that any false information or statement given will justify the dismissal from Rainbow Migration if appointed.

3. Accept that, if successful, you will be required to disclose all spent and unspent criminal records at the point of conditional job and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check.

We are proud to be a member of the Experts by Experience Employment Network (see JD for web address), which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources at the web address in the JD which may help in preparing your job application.

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If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy (web address is in the JD). Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Rainbow Migration will store your data for 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.

About us: 

The Refugee and Migrant Forum of Essex and London (RAMFEL) is one of the largest immigration and asylum advice charities in the UK, supporting refugees, asylum seekers and vulnerable migrants to access justice. An OISC level 3 accredited organisation, we represent clients at all stages of the immigration and asylum process, up to and including the Upper Tribunal of the Immigration and Asylum Chamber.

We also actively campaign for a fairer and more humane immigration system. RAMFEL caseworkers therefore have the opportunity to work on systemic and strategic challenges and support broader advocacy work.

We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of UK immigration policy and/or of rough sleeping.

Purpose of the role: 

The purpose of the role is to assist some of the most vulnerable people in our society. The focus of the legal work is on non-legal aid funded matters, supporting people who otherwise have no access to legal advice and support. There will be particular focus on working with people who are facing a crisis, providing legal representation and support that will take them out of destitution.

This is a vacant position being filled as a replacement. The role gives an opportunity to assist some of the most vulnerable people in our society. The focus of the role is on supporting people who otherwise have no access to legal advice and support. 

We will primarily consider applications with relevant legal experience. Qualifications needed are OISC level 2/3 or Solicitor with IAAS accreditation.

Relationships: This post will report to the Rough Sleeping Casework Manager

Contract duration: Fixed term until 31 March 2025

Hours of work: The role is primarily a full-time position, requiring 37.5 hours per week. However, for the right candidate, we may consider accommodating part-time working hours. Given the nature of RAMFEL’s work, there may be instances where the Supervisor will need to exceed the standard hours. In such cases, compensatory time off can be arranged with the line manager

Specific Responsibilities

Case management 

1. Manage own caseload, working to advance the best interests of the client
2. Adhere to standards set out by OISC/SRA and AQS to deliver high-quality advice
3. Provide representation and advice up to OISC level 2/3.
4. Engage with the Line Manager to create and follow a training plan to ensure compliance with OISC CPD, keeping up to date with changes in law, policy and guidance to ensure clients receive accurate and high-quality advice
5. Liaise directly with the UKVI and related governmental agencies
6. Complete forms, letters and immigration applications
7. Liaise with and refer clients to Legal Aid Solicitors or other advisers, as appropriate
8. Manage clients’ expectations by discussing deadlines, outcomes and timing 
9. Deliver legal advice outreach surgeries/drop in as and when required 
10. Progress cases in a timely manner in line with regulatory requirements.
11. Implement organisational priorities into day-to-day casework.

Person Specification 

Education/qualifications

• Ideally candidates must be Solicitors with IAAS Level 2 with at least 1-year immigration experience or OISC level 2/3 qualified
• If OISC level 1, the candidate will be expected to initially work under supervision completing level 2 work and qualifying at level 2 within 6 months. (Training is provided and study leave is accommodated.) Upon obtaining a higher level of accreditation, the candidate’s salary will increase in line with RAMFEL pay scales.
• IAAS level 2 caseworkers (non-solicitor) will be considered but if appointed must be prepared to work under supervision and qualify at level 1 within 6 months. (Training is provided and study leave is accommodated) Upon obtaining a higher level of accreditation, the candidate’s salary will increase in line with RAMFEL pay scales.

Experience/knowledge

•  Experience in providing high-quality advice and representation to clients
•  A good understanding of law and policy as it relates to immigration and asylum 
• Experience in professional, independent, and impartial service delivery to the public 
• Experience in maintaining a caseload of cases in line with OISC requirements in relation to the conduct of cases, file management and supervision
• Knowledge of and empathy with the backgrounds and experiences of asylum seekers, rough sleepers and vulnerable migrants
• Experience in using client databases
• Experience working with interpreters supporting clients with complex matters

Due to our ongoing growth in order to meet increased local demand for existing and new services, we are now looking for an Executive Assistant to support the Senior Management Team (CEO, Head of Community Programmes, and Business and Events Manager) by carrying out a range of administrative tasks for each member of the team.

This role will be crucial in enabling the senior managers to focus on their responsibilities for growing and managing the organisation, and assisting in our mission to support a healthy and cohesive community in south Westminster through a range of activities and services.

This is an excellent time to join our charity as our dedication to supporting our community has led to unprecedented success for our organisation. Our current growth is a result of the positive impact we have on our community, and allows us to plan for the future, taking on innovative new projects and leading change in the area we serve.

About us

Room to Heal is a human rights charity and therapeutic community based in London. We support people who have survived torture and organised violence to rebuild their lives in exile, through an integrated programme of therapeutic and casework assistance. We offer a range of activities including: therapeutic support groups, gardening, individual therapy and casework, cooking and social gatherings, and therapeutic retreats.

At the heart of our work lies the cultivation of community, through which our members can restore meaningful relationships, overcome the legacy of their traumatic experiences and integrate into the UK. Our community is currently made up of over 100 members from over 30 countries: including former political prisoners; people who have been persecuted on account of their sexuality or religious belief; and those who have escaped trafficking.

Room to Heal is staffed by a team of committed individuals, who work hard but also recognise that a friendly, nurturing environment is crucial for all of our well-being. By joining Room to Heal you would also become a part of a small, close-knit, multi-cultural and inspiring community and be able to see first-hand the positive changes that your work enables in the lives of torture survivors.

About the role

Provide casework support to members of our community who need help with accessing housing, education, training and employment, benefits or asylum support, destitution and financial support, and support with accessing good immigration and asylum legal support. You will work closely with two other caseworkers, and a team of therapists. This role also includes supporting community activities during the week.

Hours: 3.5 days per week; Fridays essential
Contract: Fixed term until March 2027
Start-date: Immediate

Deadline: 15th June 2024

Interviews: w/c 24th June 2024