Audience Development Officer Jobs in Farringdon, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a MEAL specialist who is, at heart, a peacebuilder. You’ll deputise for the Regional Director as needed, and work collaboratively as a key part of the Regional Leadership Team to shape the strategic direction of Concordis’ future work across the Central African region.
As Regional Head of MEAL, your work will go above and beyond reporting to the donor on logframe outputs and outcomes to the donor, as important as those are. With your extensive peacebuilding experience, you’ll work with the team to develop and implement sophisticated metrics for measuring these changes over time. You’ll feed this information back into programme delivery, to ensure programmes remain accountable to the wider population and adapt to the rapidly changing and fragile contexts in which we work.
You’ll also use your flair for writing and your publishing skills to produce more informal news items, telling stories of the impact of our work, and publicising the recommendations that come from dialogues we facilitate. This will help us amplify voices that are often ignored by decision makers, leading to evidence-based policy making.
Role Duties and Responsibilities:
Develop and implement the programme’s monitoring and evaluation systems
Develop and oversee the systems to monitor and evaluate activities and their impact
Evaluate and enhance existing data collection tools used during previous monitoring exercises
Evaluate and enhance existing metrics to measure attitudinal and behavioural change resulting from programme activities.
Design the implementation plan to monitor and evaluate programme delivery.
Contribute to the development of Concordis’ peacebuilding methodology, policy, strategy and monitoring and evaluation.
Responsible for programme monitoring and evaluation
Ensure the programme adapts and evolves to meet the needs identified, remaining accountable to communities affected by conflict.
Monitor against performance indicators to check that the project is delivering as planned. Identify issues and agree action plans to address.
Monitor against the Theory of Change and ensure the programme is achieving the intended impact. If not, identify what needs to change and how to create that change.
Capture learning and identify what worked, what didn’t work and what we’d do differently next time.
Responsible for producing timely internal and external reports
Lead the MEAL team to produce monthly and bi-annual donor reports on all regional programme activities.
Generate clear, professional and visually attractive reports that explain the impact of our work and the recommendations from our dialogues.
Work with the Communications team producing informal news items, telling the story of the impact of our work and publicising the recommendations that come from dialogues facilitated by Concordis.
Create a culture of accountability and learning across the Regional Team
Lead on ensuring staff across the programme understand the role of MEAL in their work and have the skills to operate the required systems and capture the data.
Deliver training and coaching on our approach to MEAL, techniques and tools to the wider team.
Leadership responsibility in the Regional Team
Deputise for the Central African Regional Director in their absence.
As part of the regional Senior Leadership Team oversee the work and staff teams in the regional hubs in CAR, Cameroon, Chad and Sudan.
Concordis works alongside those involved in or affected by armed conflict, helping them find workable solutions.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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This is a new and exciting role that will build and develop relationships with churches and individuals, to secure significant income, and bring in frequent and targeted income through regular donations, fundraising campaigns and events. The ideal candidate will have fundraising experience covering several areas including Individual Giving; Churches, Fundraising Appeals/Campaigns, as well as experience in managing the operational aspects of fundraising. Through this, you will assist the whole organisation in our commitment to showing kindness, raising self-belief, and inspiring hope for the future in the individuals we serve.
We are seeking an experienced fundraiser with a passion for our mission to equip our organisation with the financial resources needed to meet our objectives, by growing our charitable income across all funding streams, maximising supporter engagement, and fulfilling fundraising operational duties such as ensuring that we have a database that is organised, up to date and fit for purpose.
Main Responsibilities:
- Develop deliver and monitor a fundraising strategy for Pecan.
- Establish systems, procedures, proactive stewardship, and an engagement programme to provide the highest levels of service to Pecan's supporters.
- Assist with setting up our CRM database, developing and maintaining it to ensure efficient, appropriate data capture and analysis for the purpose of effective stewardship, fundraising and communications.
- Develop an Individual Giving and Acquisition strategy that drives growth for individual giving across multi-channel campaigns and initiatives.
- Pioneer and develop a broad range of relationships with churches, organisations, and denominations across Southwark.
- Management of a part time Partnerships Manager with responsibility.
Essential Requirements:
- 3 years charity fundraising experience or evidence of very relatable experience.
- Experience / understanding of fundraising campaigns.
- Experience working on either eTapestry, Raisers Edge, Salesforce or Donorfy CRM systems.
- Ability to connect and network with a wide range of people through a broad variety of communication methods.
- A good level of general education including GCSE Maths and English plus A-levels or equivalent.
Please read the Recruitment Pack containing the Job Description for more information. Please see the instructions below on how to apply.
Closing Date: Sunday 9th June 2024, 23:59pm
Interview Date: Details TBC
Start Date: ASAP
To apply, please submit the following:
1. CV
2. Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work, and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.
Please note that applications must contain BOTH the CV and Covering Letter as described above to be considered.
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development. We activate teenagers’ confidence, optimism, and abilities to play their part in the world today, through orchestral music.
We have an exciting opportunity for an experienced and ambitious fundraiser to join our team as Head of Philanthropy. This pivotal role oversees major giving, trusts and foundations, corporate sponsorship, and legacies. You would be joining us at a crucial time as we embark on our Open Up strategy which has huge potential to unlock new areas of philanthropic giving. With a new brand identity, a growing programme and effective CRM infrastructure, you will have a strong foundation for success.
The successful candidate will have a passion for helping young people fulfil their potential and be enthusiastic about seeing the impact that their work has on teenage musicians across the UK. As well as being able to create compelling proposals and bids, you will be highly organised, collaborative and entrepreneurial, able to build strong relationships and understand the importance of exceptional donor care.
You would be joining a supporting, friendly and dynamic staff team who are passionate about music and young people. The role is based at NYO’s spacious and light offices near Holborn in central London and hybrid working is standard. The role will engage with NYO's UK-wide concerts and activities. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan and a 24/7 counselling and support helpline.
Deadline for applications: Monday 17 June 2024 at 10am.
The client requests no contact from agencies or media sales.
ID: 1204 Head of Corporate Partnerships
Salary:
- Starting at £46,796 FTE per annum, raising to £54,186.
- If office based, additionally, £3,679 Inner London Weighting FTE per annum
- If home based, additionally, £480 home-based allowance FTE per annum
Location: Either homebased or based at our Head Office, London, N1 7GR.
If office based, we typically work 2 days a week in the office. Our office space is wheelchair accessible.
Hours: Full-time (37 hours per week).
Contract: Permanent
Family Action & the Role’s Impact:
Family Action is a national charity committed to building stronger families and supporting people through change, challenge and crisis. Since the charity was founded in 1869, we have continued to help children and families overcome the challenges they face through a wide range of practical, emotional and financial support. Today we work with more than 60,000 families in some 200+ community-based services, as well as supporting thousands more through our national helpline, FamilyLine, which offers free and immediate support to adult family members, and through national schemes like the National School Breakfast Programme.
This is an exciting time for an experienced corporate partnerships leader to join our high performing corporate partnerships team. Family Action is currently undertaking a major brand review and will soon be launching a new website, with income generation a key priority. We have several existing high value partnerships including with Barclays, NewDay and Poundland Foundation. For new business opportunity, our broad range of services allows alignment with partners across many sectors. Our working culture is flexible, fun and open, with excellent opportunities to collaborate with colleagues with a range of specialisms, from brand, to marketing and communications, to fundraising, as well as our colleagues delivering Family Action’s services.
Main Responsibilities:
- Leading the team in planning and delivering new business activity, drawing on business need, our organisation strategy, sector trends, meeting agreed annual income targets.
- Ensuring account management of all corporate partnerships is delivered with skill and diligence. Leading the team in maximising the impact of partnerships through outstanding relationship management.
- Embedding corporate partnerships in the strategic development of the organization, promoting and advocating for current and prospective partners in strategic discussions at Family Action. Integrating and aligning corporate partnerships activity with wider organisational priorities.
- Proactive and supportive line management of the corporate partnerships team, which currently comprises 3 x Corporate Partnerships Managers, 1 x Fundraising Officer and the Toy Appeal Temporary Assistant (Christmas)
Main Requirements (for details check the job description and person specification):
- A proven fundraising leader with an in-depth understanding of and experience of working on a wide variety of corporate partnerships
- Demonstrable experience of successful new business work, securing 6 and/or 7 figure opportunities.
- Extensive account management experience, ideally across a range of sectors
- Excellent communication skills, including the ability to speak confidently both formally and informally to a range of audiences as well as strong writing skills.
- A commitment to social justice and a passion for helping families to thrive.
Benefits:
- annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
For an application pack and further information please visit our website, details are on the advert PDF document.
Please email completed applications to: inbox (6) details on the advert PDF document
Closing Date : Monday 17th June 2024 at 9:00am
First Interviews are scheduled to take place from 24-28 June virtually, with slots throughout the working day and early/late slots available.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnic minority groups, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.
* Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description – Supporter Retention Manager (Individual Giving)
Reporting to: Senior Manager, Public Fundraising
Location: London Hybrid working: Mondays office-based, rest of the week flex.
Contract: Permanent
Hours: 35 Hours
Salary: £39,414-£41,488
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s largest charity fighting hunger and food waste. We are the only charity operating on a national scale, in partnership with our network, to redistribute edible surplus food to over a million people across the UK.
In addition to providing food, these charities and community groups help tackle the root causes of poverty and provide vital services such as domestic violence shelters, breakfast and after school clubs and older people’s lunch clubs. Thanks to the surplus food from FareShare, our network is supporting people to have better access to food, form stronger connections and reduce isolation to improve mental health.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The Role
FareShare has a dynamic fundraising department that has seen incredible growth in support in an incredibly short space of time. We are now looking for a proven Supporter Retention Manager to join us as we embark on our next phase of deepening engagement with current and new supporters.
This newly created role is an integral part of the Fundraising team’s growth plans to become a £40 million income generating team.
Working closely with the Supporter Acquisition Manager, Supporter Experience Manager (Fundraising Operations) and the wider Fundraising team, the post-holder will lead on stewardship campaigns encompassing Warm Appeals, Regular Giving asks, Supporter newsletters and cross-sell campaigns across FareShare’s audiences. Line management of an Individual Giving Officer (or Assistant) may form part of the roles and responsibilities further down the line.
The role offers a fantastic opportunity for a proven Individual Giving professional to help drive innovation in supporter retention and development and make a decisive contribution to a high-performing team.
Main areas of responsibility
1.Plan and deliver the Warm Appeals programme in line with agreed budget targets and annual workplans
- Campaign manage the Cash Appeals programme at all stages, from initial planning through to supplier management and post-campaign analysis
- Develop and implement a rolling programme of Regular Giving Asks.
2.Develop and manage a seamless supporter journey and consistency of messaging from the initial touchpoint through to longer-term giving
- Work with the Supporter Acquisition Manager and the Supporter Experience Manager on planning, delivering and managing a seamless supporter journey and consistency of messaging from the point of acquisition
- Actively monitor Supporter attrition levels and implement measures to mitigate disengagement
- Hold regular catch-ups with the Supporter Acquisition Manager and the Supporter Experience Manager to optimise collaborative working across both teams
- Keep up to date on the latest trends and techniques in Supporter Stewardship and apply learnings as appropriate on retention initiatives.
3.Maximise opportunities for cross-team campaigns
- Collaborate with the wider fundraising team on new and existing income generation opportunities.
4.General duties
- Provide support to the Individual Giving team where necessary.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with the criteria, outlined above, that we consider either as being essential or desirable in this role.
Essential Criteria
Experience
- Demonstrable track record in planning, implementing and managing Supporter Stewardship programmes
- Data Selection, Targeting and Segmentation experience
- Experience of working with fundraising budgets
- Experience of working with and managing suppliers including Marketing agencies
- Demonstrable track record in growing income from Individual Giving audiences
- Experience of writing post-campaign reports for a range of audiences
- Experience of using Salesforce CRM
Skills, Abilities and Knowledge
- Strong project management, prioritisation and planning skills
- Ability to work under pressure and meet deadlines
- Proficient user of Microsoft Office
- Working knowledge of the Fundraising Regulator’s Code of Fundraising Practice, data protection and other relevant legislation, guidance and practice.
Desirable Criteria
- Demonstrable understanding of Supporter Acquisition
- An interest in the impact of food waste on the environment
- An interest in food poverty and its causes
Values and behaviours
- A commitment to Equality and Diversity
- An understanding of, and enthusiasm for, FareShare’s mission and strategy
- A commitment to continuous professional development
- An empathy with Volunteers and an understanding of their needs
- Flexible and non-judgemental approach to people and work
- Willingness and ability to travel in the UK.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
We are recruiting a part time Advice Worker – Asylum Support, £37,616 pro rata, hybrid working,
We are seeking an experienced Asylum Support Advice Worker to help deliver our new maternity health justice partnership targeting refugee and asylum seeking women in Greater Manchester and East Cheshire.
About Maternity Action
Established in 2008, Maternity Action protects and strengthens the rights of pregnant women and new parents to employment, social security and healthcare, irrespective of migration status.
We employ specialist employment and asylum/immigration lawyers who represent women who experience maternity discrimination at work, difficulties in accessing maternity pay and benefits or are wrongly charged for their NHS maternity care. We provide second tier advice to NGOs on housing and subsistence for refugee, asylum seeking and migrant women. We support strategic litigation within our areas of expertise. Our policy and campaigning work is driven by the injustice we see from our advice services. We prioritise issues affecting low income and marginalised women, including migrant and asylum seeking women.
Maternity Action has grown over the past four years and we are now a team of 26. We are passionate about our work, but we are committed to our staff having a genuine work life balance. The majority of our employees have some form of caring responsibilities and Maternity Action is a genuinely flexible employer. 22 of our 26 staff work part time and staff are located across the UK. We have recently expanded our operations and have developed two Health Justice Partnerships with NHS Trusts. We are funded by a variety of large charitable funders, smaller grant making organisations and unions.
About the role
We have secured funding for a 12 month pilot maternity health justice partnership targeting refugee and asylum seeking women in Greater Manchester and East Cheshire. This is the first UK maternity health justice partnership targeting this group of women. We have an existing maternity health justice partnership in Greater Manchester and East Cheshire which advises on employment rights, maternity pay and mainstream benefits.
You will deliver advice to pregnant women and new mothers on Home Office support and healthcare entitlements and provide ongoing advice and support where needed. You will also refer to other support services as needed, including food banks, baby banks and community groups. You will deliver outreach and engagement sessions to maternity services and voluntary organisations, working with our Outreach and Engagement Officer. You will also contribute to the development, monitoring and evaluation of the pilot. The role will keep up to date with asylum support and related developments.
This role forms part of our Immigration and Asylum Advice team, which is led by our Senior Legal Officer. The team consists of a Legal Officer, Senior Project Officer and Casework Support Officer. The role will coordinate with the advice and outreach workers delivering our employment and benefits maternity health justice partnership in the region.
About you
We are looking for an experienced adviser with a thorough knowledge of asylum support and experience of liaising with the Home Office and Migrant Help. You will have experience of delivering complex advice, preferably by telephone, of advocating on behalf of vulnerable client groups and working with interpreters. You will have an excellent phone manner and the ability to deal with discussions of sensitive health issues.
We particularly welcome applications from Black and minoritised ethnic candidates and from people with lived experience of pregnancy or parenting, low income or migration. We welcome applications from people returning from a career break.
Working arrangements
The post is 21 hours per week. There is a core day (Thursday) and we are otherwise flexible about start/finish time and days worked, within normal business hours.
The post can be delivered through a mix of home and office based working and will involve outreach sessions. Office location is likely to be in Hulme, Manchester. You must be based in the North West.
Salary is £37,616 pro rata plus 8% pension.
This is a 12 month post with the possibility of extension
How to apply
Please send us your CV and an application of no more than two sides of A4 outlining how you meet the selection criteria.
The closing date for applications is 5 June 2024. Interviews will be held remotely on 13 June 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with Action Against Hunger to find their Head of Communications.
As Head of Communications, you will have overall responsibility for growing our brand profile, furthering public interest in our cause and positioning us as an influential and trusted voice on hunger across the world.
You will lead a strategic, motivated and highly impactful team that has received investment in recent years. You will be comfortable developing strategy, planning and budgeting and take a ‘hands-on’ approach as needed. You will align our media outreach, content strategy and creative output, social media and digital activity to maximise engagement, influence, and income. You will oversee our Ambassador programme, maximising opportunities to raise awareness and generate income via high profile celebrity supporters. Your team will profile our sector-leading special events and leverage strategic partnerships to raise awareness and showcase partnership impact. Our recent investment in digital mobilisation is delivering at scale, and with your help, we will continue to bring communications, fundraising and advocacy teams together to inspire action and support.
Key Responsibilities:
· Leading the development and implementation of ambitious communication strategies that will generate long-term sustainable growth in engagement and brand recognition.
· Leading a motivated, skilled and passionate team of 9 people that is driven to collaborate and maintain a high level of performance. Ensuring staff are developed, invested in and wherever possible, retained.
· Developing a brand that builds trust and authority, reflects our tone of voice, draws on audience insight and puts the voices of affected communities at the heart of our communications.
· Driving organisational understanding of our key audiences and ensure we are developing and delivering content that is responsive, authentic and engaging.
· Ensuring that our media and PR outreach achieves organisational objectives and is targeted, effective and measurable.
· Overseeing a digital engagement strategy that supports the organisation’s strategic aims, including social media, website, email and SEO strategies.
· Overseeing the implementation of our Ambassador and Influencer strategies and leading the team to raise awareness, achieve policy change and raise funds via our work with celebrity ambassadors.
· Overseeing the organisational communications strategy for emergency appeals, including leading on the development of emergency appeal protocols and external communications in relation to Action Against Hunger’s membership of the Disasters Emergency Committee (DEC).
· Ensuring team targets and KPIs are met, objectives are commensurate to resource, and activities are delivered on time and to a high standard.
· Setting and achieving your department’s annual plans, budgets and reforecasts; managing an annual budget of £550k+ (including salaries) and line managing four direct reports: Senior Content Manager, Senior Digital Engagement Manager, Press and OR Officer and Senior Officer for Ambassador Relations.
Person Specification:
· Team and line management
· Strategy development and delivery for a communications department or team
· Demonstrable interest and/or experience in international development and humanitarian issues
· Brand identity development and management
· PR and media management
· Crisis media management
· Planning and managing projects within tight budgets and timeframes
· Experience in the development of marketing materials and significant campaigns
· Commitment to Action Against Hunger’s mission and values
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
About This Job
ACCT UK launched its new name and brand in 2021 and we are now seeking a highly motivated Marketing Manager to continue the delivery of our engagement programme. We are looking for you to bring enthusiasm, personal credibility, discretion and sensitivity in promoting the charity to its beneficiaries and a wide range of stakeholder groups.
As ACCT UK’s Marketing Manager, you will be key to helping the wider community to understand our charity and how it is distinct from the Army Cadets, a youth organisation we are closely linked to.
This is a rewarding and flexible role. The position is a permanent full time post (40 hours per week) which can be either home or office based. The successful applicant will be required to travel occasionally. The full time starting annual salary for this post is £34,190.73.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. We want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their Army Cadet experience. We want to develop the youth leadership and training abilities of adult volunteers in the Army Cadets.
Working alongside our strategic partner, the British Army, we help young people to access cadet activity with the Army Cadets through a range of activities including fundraising, grant making, developing new resources and direct support to the Army Cadets.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and challenge them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small, friendly team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote learning and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our London office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· 20 days annual leave plus Bank Holidays (pro-rata for part time staff).
· Additional privilege leave on set days each year, such as between Christmas and New Year (pro-rata for part time staff).
· An additional five days of volunteering leave (pro-rata for part time staff).
· Access to Care Firsts employee assistance programme.
· Support for qualifications and personal development.
· Reimbursement of the cost of a Railcard subject to eligibility.
· Season ticket loan.
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job specification along with a CV. Your completed application should be sent by 2359 hrs Sunday 23rd June 2024.
Interviews will take place during the week commencing Monday 1st July 2024 in person at our London office. Please note that as a charity dedicated to improving the lives of young people we require staff to undergo a Disclosure and Barring Service check and will follow up references.
The client requests no contact from agencies or media sales.
Knowledge Management and Learning Senior Advisor
Contract type: Permanent, Full time
Location: WaterAid is a global and equal opportunities employer. For practical and legal reasons, the successful candidate must be based in and legally able to work in any of the following country programmes:
Ethiopia, Kenya, Nepal, Nigeria, Rwanda, South Africa, Tanzania, Uganda, United Kingdom, and Zambia
For the UK Location: we offer hybrid working: A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.
Salary & Benefits: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. For UK-based: £48,314 - £50,729 (depending on experience) or equivalent established grade F salary and benefits in the country of employment.
About WaterAid:
Want to use your skills in knowledge management and programme learning to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Knowledge Management and Learning Senior Advisor to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Knowledge Management and Learning Senior Advisor is an integral role within the Knowledge Management & Learning (KM&L) team, situated within the Programme Support and Knowledge Team (PSK) of the WaterAid UK International Programmes Department (IPD).
IPD operates in 17 African and Asian countries. PSK is a diverse and motivated group of 20+ technical specialists and advisors, passionate about bringing sustainable WASH to the world's poorest and most marginalised people. PSK leads and supports organisation-wide programme learning and knowledge management, collating and disseminating programme knowledge and facilitating knowledge exchange. The team provides technical advisory expertise and fosters and supports internal and external programme and technical partnerships and networks. The team also leads on developing normative programme documents and standards and advise and support the delivery of a programme capacity enhancement strategy. PSK collaborates with many functions across the organisation including policy, advocacy, campaigns, fundraising, communications, as well as with WaterAid partners and collaborators.
About the Role:
The Knowledge Management and Learning Senior Advisor drives the design and implementation of WaterAid's organisational programme learning and knowledge management strategy. The senior advisor leads the development of knowledge management tools, contribute to organisational processes for collating and disseminating program knowledge, and the evolution of knowledge exchange mechanisms. Additionally, lead the development of the internal programme and policy knowledge library, ensuring comprehensive access and collaborating on strategic knowledge communications.
The Senior advisor reports into the Knowledge Management and Learning Senior Manager and their key accountabilities will be:
Co-lead Programme Learning and knowledge management (approximately 50% of time)
- Co-lead the design and implementation of an organisational programme learning and knowledge management strategy (in alignment with the organisational research agenda led by GPAC and supported by PMER processes).
- Lead the development and implementation of knowledge management and learning strategies and tools to capture, organise, and disseminate programme learning within the organisation and externally
- Co-lead the development of organisational mechanisms for knowledge exchange and evolution of our approaches.
- Support and advise PSK team members to effectively document, use and share programme learning and design dissemination strategy and plans to promote thematic learning to the target audience(s).
Develop and promote effective Information Management (approximately 20%)
- Co-Lead the development of the internal programme and policy knowledge library, ensuring that it is comprehensive and easily accessible to relevant stakeholders.
- Work collaboratively with internal and external for strategic and knowledge communications, shaping and populating internal and external facing knowledge systems and building linkages for the same.
- Support internal and external communications teams for strategic and knowledge communications, shaping and populating external facing knowledge systems.
Lead the development of programme guidance and standards (approximately 10%)
- Lead the process and methods to develop and maintain WaterAid's normative frameworks, standards and guidance materials for both internal and external audiences, coordinating with PSK's and GPAC's technical and policy leads. Lead an efficient yet collaborative approach that ensured these are developed built on the extensive knowledge and experience that exists across all levels of the federation.
- Support the dissemination of core normative programmatic documents and standards (frameworks, standards, guidelines, toolkits) through various platforms.
Support Programme Capacity Development (approximately 5% of time)
- Contribute to the development of the capacity strengthening strategy and ensure joined-up articulation of learning, knowledge management and capacity strengthening.
- Work with Capacity Strengthening Senior Advisor, to facilitate organisational mechanisms for knowledge exchange, learning and capacity-strengthening.
Support fundraising, external engagement, and communications (approximately 5% of time)
- Contribute to the organisation's business development efforts by supporting donor engagement, intelligence gathering, and preparation of funding proposals.
- Provide technical input to specific strategic initiatives and programme design particularly on aspects of knowledge management and programme learning.
Contribute to team processes (approximately 10% of time)
- Provide support to any other relevant processes within the remit of Knowledge Management & Learning team as required as an active member of a small team.
- Support PSK annual planning, budgeting, and reporting processes
About You:
- Proven experience in leading the design and implementation of organisational programme learning and knowledge management strategies.
- Strong knowledge management background with a track record of developing effective strategies and tools to capture, organize, and disseminate program learning.
- Experience in evolving knowledge exchange mechanisms and creating organizational mechanisms for knowledge evolution.
- Extensive experience in determining and implementing learning and knowledge sharing activities using empowering approaches.
- Ability to research, synthesise information, analyse its relevance and communicate it in accessible formats.
- Experience of designing, developing, and facilitating in-person and virtual meetings and workshops.
- Experience of developing and maintaining comprehensive and accessible knowledge libraries.
- Strong IT literacy skills, including designing and maintaining SharePoint or similar information management platforms; and using Microsoft 365 and other web based tools and platforms.
- Experience working in low and middle-income countries.
- Ability to communicate clearly and influence colleagues and peers; ability to work effectively across diverse groups and cultures.
Although not essential, we also prefer you to have:
- Working knowledge of one or more of WaterAid's working languages (French, Portuguese and Spanish).
- Experience with information and nurturing of virtual communities of practices and networks.
- Experience in planning, monitoring and evaluating programmes of work.
- Experience in conducting and/or managing research.
- Sound knowledge of WASH and related development issues such as sustainability, rights and equality.
Closing date: Applications will close one minute before midnight (UK time) on 9th June 2024. Availability for interview is required in the week of 24th June 2024 (first round) and in the week of 8th July 2024 (second round). The first round of interviews will be conducted online using Microsoft Teams.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting the following 3 items into one document in either Word Document or PDF format:
- Item 1: Your Cover Letter
- Item 2: Your CV
- Item 3: Short answers to the following three questions on a separate page. Please limit your answers to no more than 200 words.
- Q1. What are your top 3 skills or areas of experience that align with the requirements of the role?
- Q2. When developing an organisation-wide Knowledge Management Strategy, what key aspects do you prioritise?
- Q3. How do you ensure effective knowledge sharing and retention within an organisation?
Please indicate your location and the right-to-work eligibility in your Cover letter.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
About this role
The Head of HR and Operations is a new position within Sustain and will play a central role in the senior team. You will work closely with the Chief Executive, senior managers and line-managers to provide effective leadership on HR and operational matters. You will lead on creating and improving systems to help us work better; as well as helping Sustain cultivate and embed a positive working culture for the whole staff team. The role will include day-to-day management and ownership of HR matters, processes, recruitment, staff training, skills development and performance management. The role will also lead on the internal people, skills and culture aspects of our diversity, equity, inclusion and anti-racism work.
Sustain is seeking a highly experienced, professional, authoritative, motivated and committed individual, who is great at working with a team to pursue organisational objectives at a leadership level, whilst developing positive relationships across the whole staff team. We are looking for someone who is experienced, confident and competent to set up and improve systems and approaches. We are also looking for a person with several years of senior experience, relevant qualifications, and an understanding of working with a values-driven team of people in the not-for-profit or charity sector, the majority of whom have permanent contracts but fixed-term project funding.
The person appointed will have an appreciation of the aims and values of the Sustain alliance and be excited by supporting our organisation through the transition to better ways of working. The creation of this role follows a period of significant organisational change associated with hybrid working, unionisation and changes in the senior team. This role will benefit from a confident, professional, diplomatic, values-led, collaborative and solutions-focused approach.
The role will not manage a team directly but will work closely to support senior leaders and colleagues who have previously undertaken key HR and operational duties, including Sustain’s Chief Executive, Head of Finance (who will line manage this role) and Finance and Administration Officer. They will also work closely with others on the management team and report to Trustees.
As with all senior roles at Sustain, we expect the person appointed to this role to commit to working mainly at the Sustain office during their probationary period, and thereafter for half of working hours, whilst still benefiting from the flexibility offered to all colleagues. This is part of senior role-modelling of the creativity, support, engagement and mental health benefits that in-person working cultivates between colleagues. This will be managed in coordination with other senior colleagues to enable good in-person coverage and connectivity across the week and across common holiday periods.
Tasks and responsibilities
With a solid understanding of the organisation’s staffing needs, the Head of HR and Operations will work closely with the Chief Executive, Head of Finance and other senior managers to:
- Help Sustain offer good employee contractual terms, processes, employment rights and HR support.
- Implement and develop systems, activities and ways of working that cultivate a positive working culture for the staff team, volunteers and interns, and other people that we work with.
- Oversee implementation and evolution of Sustain’s HR policies, guidance and procedures.
- Lead development and implementation of Sustain’s approach to personnel management, on matters such as performance (e.g. objective setting and work planning), personal development, staff progression, skills, training and learning.
- Review and improve Sustain’s approach to recruitment and induction for staff members, volunteers, student or work placements and paid interns.
- Leading on Sustain’s diversity, equity, Inclusion and anti-racism work, where this relates to recruitment, induction, probation, workplace culture, operations, people and learning, working with and supported by the Core Diversity Group.
- Recording and communicating Sustain’s approach, principally through staff meetings; line managers training; HR processes; and editorial input, oversight and development of relevant chapters of the Staff Handbook, Line Managers Handbook, Recruitment Handbook and Management Handbook.
- Ensuring personal records are handled sensitively, respectfully and with appropriate confidentiality, in line with good organisational culture and data protection rules (GDPR).
In practice this will involve leading on or supporting the following areas of work:
Recruitment, induction and probation
Holding responsibility for overall recruitment and onboarding, induction and probationary approaches, to ensure a warm and inclusive welcome, fairness, consistency and compliance across the organisation. This will include:
- Leading on Sustain’s recruitment processes, supporting Line Managers in writing and grading job descriptions, managing recruitment in line with the ethos and procedures in our Recruitment Handbook, and supporting cultivation of a pipeline of exceptional and diverse candidates.
- Developing, refining and implementing Sustain’s approach to recruitment and our Recruitment Handbook, including streamlining and standardising the shortlisting and interviews process.
- Developing and ensuring high-quality and consistent implementation of welcoming, inclusive and productive induction and probationary period including
- Setting probationary objectives; review probationary training or other needs; and working with line managers to conduct probation reviews.
- Developing the concept of ‘foundation skills and knowledge’ to contribute to the way Sustain develops our induction and probation and creates opportunities for new entrants.
- Helping develop, implement and innovate on recruitment for diversity and overcome barriers to participation, especially for people from diverse ethnic and socio-economic backgrounds.
Support for Line Managers
- Ensuring a high quality and consistent approach to line management across the organisation, including development and implementation of standards, key tools and training, working with the Line Managers Forum and developing the Line Managers Handbook.
- Coordinating the quarterly Line Managers Forum a well as participating in this group, to develop a shared approach to strategic matters; organisational culture and staff development; and helping to cultivate Sustain-style leadership at all levels of the organisation.
- Arranging or providing support, advice, and training for Line Managers, including inducting new Line Managers, and supporting all Line Managers to implement key policies, guidance and support the people they manage in a fair and consistent way compatible with Sustain’s values, organisational needs, good HR practice and open communication.
- Ensuring that one-to-ones and annual appraisals happen consistently and effectively, that good records are kept and that the organisation learns from these and takes forward actions arising.
Staff development, learning, progression and performance management
- Working with managers to ensure high-quality objectives and workplans are prepared for all staff members, reviewed and managed effectively.
- Working with Line Managers to understand and respond to staff skills, needs, progression opportunities and needs or aspirations for personal development.
- Supporting implementation of Sustain’s approach to progression. Note: This area is currently under development as part of a wider Progression Review, and the outcome may include, for example, the Head of HR and Operations ensuring high-quality and consistent processes such as objective-setting, performance review, job grading, sector benchmarking, appraisals and appeals.
- Ensuring all staff are benefiting from personal development opportunities (informed by Sustain’s personal development framework and other assets), and regular opportunities with their manager to review progress against objectives, skills and learning, personal development and wellbeing.
- Leading on the annual appraisal process, ensuring it is consistent and useful and enables staff to develop for themselves, their teams and the wider organisation.
- Building a culture of learning including helping to manage a (small) learning and development budget and helping staff to take up opportunity for learning including:
- coordinating the annual staff training programme covering ‘core skills and learning’, alongside other learning opportunities.
- organising internal and external training and learning opportunities for staff, e.g. webinars, in-person sessions, skills-share sessions, visits, strategy sessions and similar.
- championing use of Sustain’s Volunteering Days for climate and social justice.
Staff team, culture and IWGB Trade Union group liaison
- Ensuring Sustain’s staff culture remains vibrant, creative and welcoming, maintaining Sustain’s friendly, collaborative and flexible approach, while ensuring appropriate policies and procedures are implemented to guarantee the continued high quality of our work, ensure accountability and support people to flourish.
- Leading on staff health and wellbeing projects and ensuring appropriate support for staff relating to physical and mental health.
- Facilitating and fostering open communication and staff consultation processes throughout the organisation; working with colleagues to ensure regular opportunities for staff to connect, reflect and celebrate success.
- Running staff consultations, including collating and presenting the findings, examining options, and developing recommendations for senior managers and Trustees, to inform decision-making.
- Carrying out regular staff satisfaction surveys to monitor employee wellbeing, engagement, safeguarding, satisfaction and to measure effectiveness of line management, and to provide key data to the organisation to inform decision-making, including in relation to Sustain’s diversity, equity, inclusion and anti-racism commitments.
- Participating in staff meetings and reporting to colleagues on key developments.
- Joining senior managers in regular meetings with the Union Liaison Group.
HR and employment contract management
- Working closely with the Head of Finance and senior managers to issue, track and communicate with staff regarding employment contracts, e.g. funding situation, precarity and contract extensions.
- Advising and supporting senior management on employment matters; and how to apply the appropriate organisational values and policies within the legal and ethical framework.
- Working closely with the Head of Finance to support completion of payroll and pension processes.
- Managing potential redundancy and/or end-of-contract processes in line with employment legislation and internal policies; and ensuring that redeployment opportunities are fully considered throughout.
- Managing and reviewing staff records on all absences, to include (but not limited to) annual leave, parental leave, compassionate leave and sickness absence leave, and providing up-to-date information to staff, Line Managers, senior managers and Trustees to enable review and decision-making.
- Helping to manage freelance and consultancy or partnership contracts led by others.
- Maintaining and developing Sustain’s HR information system to manage (including opportunities for further automation), for example, annual leave, absence, and general HR records.
- Supporting Line Managers to conduct exit interviews (or conducting them personally) to ensure routine actions are performed, handover is completed effectively, feedback is captured, lessons learned, and changes implemented where appropriate.
- Helping to manage complaints, grievance and safeguarding processes, working closely with senior managers and the Chief Executive.
- Working with senior managers and Line Managers to ensure that Sustain’s Dignity and Respect Code of Conduct (anti bullying and harassment; safeguarding) is referenced in key places, processes and training, to ensure that this is well understood and treated as a priority.
Policies, guidance and procedures
- Ensuring that Sustain policies, guidance and procedures remain up to date, relevant and legally compliant, supportive to members of staff and in line with Sustain’s needs, constraints and values.
- Ensuring that Sustain’s has organisational statements, policies and guidance that help us to achieve our goals, and to demonstrate, communicate and promote good practice.
- Implementing and managing an HR calendar for compliance checks, policy reviews on existing and future HR policies and procedures, and how this relates to HR and legal good practice, financial analysis, benchmarking, staff consultation and/or Trade Union negotiation.
- Supporting review in areas of concern, for example Sustain’s sickness and absence policy, recording information on patterns, impact and costs, to enable well-informed review of options.
- Carrying out remote working assessments, along with the relevant Line Managers (these are currently based on self-reported information from staff members, not on-site visits).
- Supporting senior managers in Trade Union consultation and negotiation processes, in line with the Trade Union recognition agreement and agreed protocols for the timely provision and consideration of information, transparency, consultation, negotiation and decision-making.
- Providing or commissioning sector benchmarking data, analysis and recommendations to inform decision-making, using the methodology agreed with Trustee oversight, on matters such as pay, annual leave, parental leave, sick leave, and other financial and non-financial staff benefits.
- Communicating and liaising with and consulting the IWGB Trade Union group and wider staff team on key developments in relation to staff development, pay, benefits and working conditions.
Diversity, equity, inclusion and anti-racism
- Being an active member of the Diversity Core Group, which meets regularly to oversee implementation of diversity, equity, inclusion and anti-racism work, with particular attention in this role on recruitment for ethnic diversity and a culture of equity, inclusion and anti-racism.
- Serving on, or taking a lead on, one or more task-and-finish groups to implement relevant initiatives in relation to our DEI and anti-racism commitments.
- Overseeing data collection and reporting, including submission to relevant bodies either for accountability or recognition (e.g. annual Diversity Progress Report; quarterly reports to Trustees; The RACE Report; Living Wage Accreditation).
- Development of HR policies, recruitment, induction and staff management culture and processes to help ensure Sustain is fair, accessible, inclusive and anti-racist in its practice.
Volunteers, paid interns and student placements
- Developing and leading on Sustain’s approach to working with volunteers, student placements, paid internships and similar employment relationships.
- Ensuring consistency and clear communication across the organisation.
- Reviewing the experience of volunteers and interns, and helping Sustain to take action to ensure that people have a positive experience and gain experiences and skills that they need.
Personal specification
Essential:
- Five years of hands-on professional experience as an HR generalist including some experience of working in a similar size organisation.
- CIPD qualification level 5 or equivalent.
- Sound knowledge of UK HR and employment legislation, and implementation of this in good practice.
- Confidence, experience and authority to take a leadership role on HR and operational matters, working with the Chief Executive, Trustees and senior managers.
- Experience at a senior level advising and briefing a senior management team and/or board, especially in a charity or other values-led workplace.
- Proven experience of leading on development and improvement of significant areas of HR and/or operational work, from inception to implementation.
- Experience of end-to-end management of staff team members and their development: recruitment, skills and training, personal development, performance, wellbeing and HR processes.
- Experience of developing skills and learning plans and commissioning and/or delivering learning opportunities including training, workshops and/or coaching.
- Strong problem-solving skills, and negotiation skills and the ability and confidence to provide authoritative, insightful and constructive advice.
- Excellent oral and written communication skills in fluent spoken and written English.
- Proficiency with computer software and records management.
- Highly organised and self-motivated, with the ability to work flexibly, independently and meet deadlines, while having the judgment to know when to consult before proceeding.
- High integrity, with a professional, diplomatic, values-led, solutions-focused and collaborative approach to working with a team.
- Demonstrable commitment to diversity, equity, inclusion and racial justice.
- Experience or understanding of working in a unionised organisation.
Desirable:
- Experience of researching, commissioning and/or analysing sector benchmarking data.
- Experience of managing an external service provider to deliver relevant data and recommendations.
- Experience of managing employment contracts to improve employee information and job security where funding is short-term and project-based, with insights into good practice.
- Experience of delivering training and/or guidance to improve HR functions delivered by line managers.
- Experience of running training, workshops and facilitating meetings and events for staff.
- Insightful experience of helping an organisation manage HR and/or operational change effectively.
- Experience of establishing metrics to track performance over time.
- Experience of working in an organisation funded mainly by project grants.
Diversity
The person appointed will contribute to the mutually supportive culture of Sustain (including colleagues, partners, participants and audiences) in which equality and diversity are not just respected but promoted. Visit our website for some useful advice if you are applying for a job at Sustain.
Sustain is recruiting for this role as part of our Ethnicity Confident and Disability Confident schemes. Applicants who meet all the essential criteria, and who let us know voluntarily (via our Equal Opportunities Monitoring Form) that you would like to be considered in this way, will have an enhanced chance of gaining a first-stage interview.
Sustain welcomes applications from everyone regardless of age, gender, ethnicity, class, socio-economic background, disability, sexual orientation, gender identity, religion and/or belief. We are happy to discuss and consider flexible working at the point of hire. We particularly encourage applications from people from ethnic minority backgrounds, people with diverse identities related to gender and sexuality, and people with disabilities. This is because these groups are currently underrepresented at Sustain. Where two or more candidates are judged to be of equal merit, priority may be given to a candidate who belongs to a group less represented at Sustain.
Home based within the UK with some travel to Salisbury or London offices, attendance to staff conferences, 121s and team away days. Please submit your application no later than 9am on 26th June 2024. We reserve the right to close early or extend this date depending on the number of applicants.
This role will help drive forward the delivery of the Trussell Trust’s policy research strategy, developing and contributing to critical pieces of research that help progress our vision of ending the need for food banks.
The Senior Policy Researcher will be responsible for developing and delivering insightful and timely qualitative, quantitative and participatory policy research. As well as producing and scrutinising high-quality mixed-methods research, they will work closely with colleagues to ensure that this is accessible for a range of audiences in order that it can best meet the organisation’s policy influencing goals.
Role responsibilities
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Coordinate, design, and deliver research projects and ad hoc analysis on policy areas which contribute to our strategic goal of ending the need for food banks, including (but not limited to) Universal Credit, disability benefits, mental health, in-work poverty and debt
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Manage commissioned research projects, including codesigning data collection tools, monitoring budgets, quality assurance and strong project management
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Embed equality, diversity and inclusion principles in internal and commissioned research project design, prioritising participatory methods that support the voice of lived experience
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Advise and support Policy Research Officers and Network Policy & Research Officers in supporting the food bank network to understand and use our research, but also to deliver their own, where appropriate
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Help internal and external stakeholders make best use of the Trussell Trust’s data and policy research, including quality assurance of outputs, and compelling written and oral communication of our research findings
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Liaise – as required – with other data and research-related colleagues to develop and deliver analytical projects, and share knowledge
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Support key colleagues to plan and deliver the Trussell Trust’s wider influencing strategy, including colleagues in the Policy and Research department and beyond
Person Specification
Technical skills and minimum knowledge:
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Track record of delivering social research and data analysis to support policy development or campaigns activity
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Understanding of quantitative and qualitative social research principles and analysis methods
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Advanced writing skills, understanding writing with impact and producing concise outputs for a range of audiences
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Confidence and ability in explaining and presenting complex research findings and methodology to non-expert audiences
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Self-sufficient use of I.T., including proficiency in Word, Excel, PowerPoint, and project management processes
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Proficient use of SPSS or similar statistical software, and/or NVivo, and experience of Tableau or similar data visualisation software.
Behaviours and competencies:
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Balances competing priorities, working to tight deadlines and maintaining a constructive approach to challenges
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Communicates effectively, working collaboratively across teams and organisations
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Shows a strong eye for detail in reviewing analysis and outputs
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Demonstrates a curiosity to interrogate data and research, and what it can teach us about poverty in the UK
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Demonstrates a commitment to the values of the Trussell Trust
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Demonstrates empathy for and an ability to work with people from disadvantaged, marginalised or socially- excluded backgrounds
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Role models inclusive behaviours and values
The client requests no contact from agencies or media sales.
- Are you an experienced corporate fundraiser with an interest in working within a mission driven organisation transforming lives through STEM education?
- Are you creative, strategic, highly organised, a confident and effective communicator and strong team player?
STEM Learning is looking for an experienced Head of Fundraising to drive new donor engagement and secure sustainable, multi-year funding.
If you are seeking a dynamic and engaging role which offers you the chance to play a pivotal role within a highly purpose driven business, then this could be the job for you.
About Us
At STEM Learning, we believe that every young person deserves access to quality STEM education, regardless of their background. Our vision? To empower students with the skills and knowledge they need to thrive. Here’s how we do it:
- Professional Development: We provide subject-specific training for teachers and educators in Science and Computer Science.
- Resources: Our quality-assured materials enhance teaching and learning.
- Destination STEM: A world of student-facing experiences awaits!
- STEM Ambassadors: Imagine 30,000 volunteers from 7,500 employers inspiring the next generation. That’s us!
The Role
You will be an exemplary relationship builder and have experience in developing multi-faceted corporate partnerships. With experience of applying to corporates, trusts, and foundations to secure 6+ figure donations over multiple years, you will be comfortable developing a strong pipeline of new business to meet income targets. This role will identify and cultivate new business and relationships to advance the mission and goals of STEM Learning.
Our Ideal Candidate
Candidates will demonstrate our values: Sustainable – Innovative – Proactive
To be successful as Head of Fundraising:
- You will have an entrepreneurial mindset and take ownership for identifying opportunities for new funds and contributing to the overall fundraising strategy of STEM Learning.
- Adaptable and agile, you may already have an existing range of investor contacts and will be required to develop external relationships with institutional investors and High Net Worth individuals.
- Confident and communicative, you possess exceptional interpersonal and presentation skills – feeling at ease in presenting to a range of audiences made up of C-level executives, decision makers and High Net Worth Individuals. You must be comfortable ‘making the ask’.
- You will have strong networking skills at events and conferences - gaining insights into market trends and opportunities, helping you to develop a full understanding of the investment landscape and constantly seek out ways to grow our business.
- You will be able manage multiple priorities and influence others and demonstrate your knowledge of the business and its strategic priorities to achieve our goals.
- You will be comfortable delivering at pace with the ability to manage your work in a fast-moving environment whilst prioritising your tasks effectively to maintain momentum.
Our Benefits
- 30 days holidays plus bank holidays
- Access to an excellent pension scheme
- A comprehensive employee assistance programme
- Access to a voluntary staff benefits scheme including cycle to work loan scheme; electric car scheme, health cash back plans; free eye tests; discounted vouchers and much more
Next Steps
Closing date for applications: 09:00, Monday 10 June 2024
To Apply
Please provide us with:
- Your up-to-date CV including the contact details of two referees (please note, references will not be approached without your permission)
- A covering letter (no more than the equivalent of 2 sides of A4) explaining your interest in the role and why you think you would be the ideal candidate.
STEM Learning strives to be diverse and inclusive – a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.
Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.
We are looking for an experienced Head of Communications to lead on all of our external communications in the UK. You will have overall responsibility for brand, content, digital and social media, media/PR and celebrities, leading a team of 9 in a Fundraising and Communications Directorate of 35. The Communications team has grown considerably in recent years, with investment in digital mobilisation, content, brand and celebrity management now paying off. You would be joining the organisation at an incredibly exciting time as we prepare to launch a global brand campaign, forge new partnerships, increase our social media following and digital advocacy and acquisition, attract more celebrity ambassadors and capitalise on the number of our supporters growing to tackle the biggest issues of our time.
We believe there is untapped potential across fundraising and communications, and that Action Against Hunger’s cause, being tangible, focused and easy to explain, gives a platform for further innovation and growth in all areas of our work. As Head of Communications, you would join an established and experienced leadership team – both in the UK and globally - and be expected to develop and deliver strategy, make key decisions, manage resource and manage risk. You would lead a passionate and skilled Communications team who get the job done to an exceptionally high standard and who know how to have fun along the way.
This role offers a fantastic opportunity for a seasoned comms professional to use their experience, technical knowledge and leadership skills to build on the recent transformation in our communications and make a lasting difference to famine and malnutrition worldwide. We would love to have you join our team.
For more detailed information on the role, please download the attached pdf Job description.
Closing Date: 13 June 2024 at 23:59. Interview Date: 24 June 2024.
Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.
- As a UK based position, candidates must have the right to work in the UK
- We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
- Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
- If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk.
The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 50,000 members, 300 staff and an annual turnover of more than £12m.
It's an exciting time our growing organisation as we implement our new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and make the most of their time at a world leading institution.
Job description
Do you have excellent administration skills? Do you have experience delivering different types of activities? Do you have experience creating strong working relationships across a range of stakeholders? If so we would love to hear from you!
The Departmental Societies Coordinator will be a vital role in bridging the gap between the academic and ‘extra-curricular’ spheres as part of the Student Life Strategy. The role will provide accurate, consistent, and innovative support to the departmental societies, committees and volunteers the Activities team supports. The role will put students’ experience at the forefront of everything we do, focusing on building strong relationships with key stakeholders, supporting inclusive and vibrant communities, and developing co-curricular activities which foster a sense of belonging at UCL – increasing the reputation and reach of the departmental societies programme.
The client requests no contact from agencies or media sales.
E- Commerce Manager
(UK wide)
£36,629 per annum (pro rata for part time hours)
(Ref: SUS4265)
Full Time 37.5 hours per week – happy to talk flexible working
Base: Hybrid, work from home or from your nearest Sustrans Hubs
About the role
This is an exciting opportunity to work with Sustrans as part of the Fundraising and Supporter Engagement team as the E-Commerce Manager.
In line with our ecommerce strategy, Sustrans has invested over the past years to increase sales through our e-commerce shop and now needs to find new approaches to maximise revenue.
As the E-Commerce Manager, you will be responsible for maximising e-commerce revenue by optimising the martech stack, improving audience insights, product development/management and promotion through digital and offline marketing channels.
As part of the Fundraising and Supporter Engagement team, you will work closely with colleagues in Supporter Engagement and Giving, Strategic Communications, Finance as well as external agencies and suppliers.
This role has line management responsibilities for two-part time colleagues, the E-Commerce Promotions Officer and the E-Commerce Products Officer.
We offer true hybrid working, a flexible mix of working from home and occasional travel to a nearby office hub.
About you
You should have experience of leading, motivating and managing a team as well as demonstratable experience of working in e-commerce ideally in cycling/outdoor or an allied industry.
You will have previously improved customer experience and increased loyalty, as well as having worked with Shopify, website content management systems and ideally integrations with Facebook and Amazon. You will be skilled in project delivery to agreed deadlines and budgets.
You will need to be experienced in delivering, interpreting and actioning insight through high quality, consistent data to increase sales and of using paid and organic channels including SEO.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
28 days’ leave per annum plus bank holidays for full-time working
Ability to buy an extra week of annual leave (pro-rata for part-time staff)
Staff volunteer days
24/7 free, impartial and confidential support service
We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
Death in Service benefit – 3 x annual Salary
Family Friendly
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
Closing date for the receipt of completed applications is 23:59, 09 June 2024.
Interviews will take place in via MS Teams during the week commencing 24 June 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.