Auditor jobs
Are you a finance professional who wants to make a meaningful difference with your skills?
This is a fantastic opportunity to join a respected not-for-profit organisation in Coventry as their Assistant Finance Manager, supporting vital work that helps people access the support and justice they deserve.
Location: Coventry (Hybrid options available)
Hours: Full-time (37 hours per week) or part-time considered
Salary: Up to £39,824 (depending on experience)
Contract: Permanent
About the Organisation
This long-established organisation provides free legal advice and representation to individuals and families who might otherwise struggle to access justice. Their dedicated team of lawyers, caseworkers, and support staff are passionate about tackling inequality and empowering people to secure their rights.
Working here means being part of a collaborative, mission-led team that believes in fairness, inclusion, and the power of community.
About the Role
Reporting to the Finance Manager, you'll play a key part in managing and improving financial operations across the organisation. From budget preparation and management reporting to compliance and financial planning, this role offers variety, responsibility, and purpose.
You'll assist with:
- Financial Planning & Reporting: Preparing budgets, forecasts, and management accounts, and supporting audits and statutory reporting.
- Cashflow & Controls: Monitoring cashflow, managing reconciliations, and maintaining strong financial controls.
- Payroll & Payments: Ensuring accuracy in payroll, accounts payable, and receivable.
- Grants & Contracts: Supporting financial management and reporting for grants and Legal Aid Agency contracts.
You'll also provide cover for the Finance Manager when required, ensuring continuity in financial leadership.
About You
You'll be an organised, detail-oriented finance professional who enjoys balancing technical accuracy with teamwork and collaboration. You'll bring:
- Experience producing management accounts, budgets, and cash flow forecasts
- A recognised qualification such as AAT (or equivalent)
- Strong working knowledge of QuickBooks and Excel
- Understanding of VAT, payroll, and charity finance (experience in the charity sector desirable)
- Excellent communication and interpersonal skills, with a proactive, supportive approach
You'll also share the organisation's commitment to equality, inclusion, and access to justice for all.
Additional Information
- This role is subject to a basic DBS check
- Flexible working and part-time options are available
How to Apply
If you're looking to use your financial skills to make a genuine social impact, we'd love to hear from you. Please get in touch with Priya Vencatasawmy () at Charity People. Due to the urgency of this role, we are advertising this position on a rolling basis, which means applications will be shared as and when received if this affects you in anyway, please reach out directly to Priya.
Interviews: TBC
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
The Charity and the Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission:
To be at the heart of planning, promoting and delivering diverse, exciting, and high-impact events that will engage supporters, create bonding opportunities for families, and connect our team.
This role will be accountable for:
Supporting the event owner in the successful planning and execution of all events across the charity, including the Families, Supporter and Operations Teams at Scotty's. This will include developing, promoting and delivering a range of events that align with our mission and values, drives supporter engagement, cultivates opportunities for our families to bond, and provides team collaboration.
What are the 3-month goals for this role:
· Can articulate the charity’s goals, culture, and impact, and how the Events Manager role supports this to happen.
· Has a good understanding of the events plans for each team and the upcoming and year to view calendar of events.
· Establish initial contact with key stakeholders, including team members, partners, and supporters.
What are the 6-month goals for this role:
· Conduct an audit of current event plans and materials and speak with at current partners for feedback and learnings.
· Develop a comprehensive event strategy, outlining key tactics, timelines, and performance metrics.
· Identify and qualify suitable venues for upcoming events, ensuring they align with the charity's mission and values
· Establish success measures and key performance indicators (KPIs), analyse event results, and identify areas for improvement.
What are the 9-month goals for this role:
· Improve specific performance metrics, such as event budget management, event marketing effectiveness, and attendee satisfaction within the first nine months.
· Develop a comprehensive event strategy, outlining key tactics, timelines, and performance metrics.
· Track success measures and key performance indicators (KPIs), analyse event results, and identify areas for improvement.
What are the key responsibilities of this role:
- Develop and implement event plans with clear deadlines, ensuring all tasks are completed on time and within budget.
- Coordinate with our partners and suppliers, ensuring required service levels are met.
- Identify and secure suitable venues that align with the event's theme and requirements.
- Negotiate with venues to obtain the best deals, ensuring cost-effectiveness without compromising on quality.
- Arrange catering services that meet the dietary needs and preferences of attendees.
- Book travel and accommodation for team members, families and other guests as needed, ensuring comfort and convenience.
- Assist with communications and marketing efforts to promote events and increase attendance.
- Manage event setup and takedown, ensuring all elements are in place and the venue is left in good condition.
- Oversee the design, sourcing, ordering, and delivery of branded materials (e.g., welcome packs, T-shirts, banners) to enhance the event experience.
- Write accurate risk assessments and ensure event safety, particularly for children, by identifying potential hazards and implementing preventive measures.
- Accountability for health and safety compliance at events, adhering to legal requirements and best practices.
- Implement appropriate safeguarding measures at events attended by families, ensuring the safety and well-being of all participants.
- Coordinate event activities, ensuring they run smoothly and according to schedule.
- Arrange and facilitate pre- and post-event meetings (e.g., briefings, wash-ups, debriefs) to ensure all team members are informed and any issues are addressed.
- Adhere to budget constraints set by the Event Owner, ensuring all expenses are accounted for and within limits.
- Provide appropriate updates to the Event Owner and team members accordingly.
What we’re looking for:
- Friendly, enthusiastic and socially-focused – outgoing, warm and friendly, you quickly connect with others and build effective working relationships.
- A motivating and persuasive communicator – your communication style will provide the information needed in an informal manner.
- You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
- Confident use of technology – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.
Skillset and Experiences Required:
Essential
· You’ll have a proven background in event management.
· Proven ability to build rapport and influence key decision-makers.
· Ability to manage multiple projects simultaneously while ensuring effective execution.
· Passion for developing innovative fundraising initiatives.
· Self-motivated and positive. Thriving in independent work environments while remaining committed to team goals.
· You’ll have a proven background in event management, ideally within the charity sector.
· Excellent organisational skills, a keen eye for detail, and the ability to engage with stakeholders at all levels. A strong understanding of health and safety, and fundraising legislation.
· Planning, coordinating, and executing all aspects of fundraising events, including venue selection, logistics, budgeting, and marketing.
· Managing event timelines, budgets, and vendor relationships to ensure seamless execution and cost-effectiveness.
· Developing and implementing strategies to maximise event attendance and fundraising revenue.
Desirable
· Knowledge or experience of or with the military community.
· Events Management experience within the charity sector.
Additional Information
· The role may require evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Embrace Change and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement. We do not discriminate on the basis of race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity and we are dedicated to providing a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forensic Psychologist
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Practitioner Psychologist with Forensic Background
Job Title: Forensic Psychologist
Location: Elephant and Castle based within a residential setting, with regular travel to other services as required and our central office. Some work from home may be possible (to be discussed at interview). Please note that unfortunately, this service does not have step free access.
Salary: £60,000 (8b equivalent)
Shift Pattern: 37.5 hours per week, Monday to Friday between 09:00 - 17:00
About the Role
A stimulating and rewarding opportunity has arisen for a Practitioner Psychologist with a Forensic background. You will work alongside the Group Psychological Lead and other members of the team within our Independent Approved Premises (IAP) to deliver psychological services to residents and staff. In this role, you will apply your skills and knowledge in building new teams and expand our operational delivery within our IAP. You will play a strategic role in our organisational growth with new services, with a focus on shaping service delivery; offering specialist advice, supervising assistant psychologists and postgraduate research.
Our IAP's support people who have left prison and are based within a residential setting to reintegrate into the community. They are given support and guidance to aid their reablement, resettlement and rehabilitation post prison. You will contribute towards them achieving goals necessary for their personal development and move on within the community.
Key Responsibilities include:
- Providing high quality psychological services, contributing to the delivery of Approved Premises aims as specified by the Ministry of Justice.
- Ensuring all services are delivered in accordance with HCPC standards of conduct, performance and ethics.
- Demonstrating clinical leadership by setting direction for the psychological service and driving high standards for quality, safety and ongoing improvement.
- Exercising clinical responsibility for residents’ psychological care, showing skill and judgement in selecting appropriate assessments and interventions.
- Consulting with other parties contributing to a resident’s diagnosis, formulation, treatment and risk management in the community.
- Create opportunities to collaborate with peers including AP-based psychologists nationally and OPD pathway psychologists delivering services to APs.
- Model and facilitate a welcoming and inclusive environment where everyone feels valued and respected.
About You
We are seeking a dynamic and compassionate Registered Psychologist with a strong clinical and forensic background to join our team. The successful candidate will be HCPC-registered with doctoral-level training and experience working with complex client groups. We’re looking for a proactive self-starter who thrives in a fast-paced, evolving environment. You’ll be an excellent communicator, able to convey complex and sensitive information with clarity and empathy. A team player at heart, you’ll build meaningful relationships, champion diversity and inclusion, and embody our values of compassion, empowerment, and innovation in everything you do. We're looking for:
- Doctoral level training accredited by the HCPC in forensic, clinical or counselling psychology
- Experience working as a registered psychologist in the criminal justice system or forensic mental health setting
- Experience of the psychological assessment and treatment of clients presenting with a range of enduring mental health conditions, complex psychological difficulties and risks to self and others
- Experience working in a psychologically informed environment and providing informed consultation to others
- Ability to teach, train, consult, and deliver clinical supervision
- Understanding of criminology, psychology, and behavioural patterns, and how they link with different behaviours and engagement
- Ability to understand and apply safeguarding protocols as they arise
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
The client requests no contact from agencies or media sales.
The Organisation
I'm recruiting on behalf of a small, globally connected Christian organisation based in London, with an annual income of approximately £2 million. This is a faith-based environment and the role suits someone who is comfortable working in a setting where Christian values shape the culture and daily rhythm of the organisation.
The Job
This is a hands-on Director of Finance role, responsible for leading the financial strategy and operations of the organisation and two related charities. You'll manage a small team (currently one full-time and one part-time staff member) and report directly to the Chief Exec equivalent.
Key responsibilities include:
- Leading financial planning, budgeting, reporting, and controls
- Overseeing statutory accounts and audit processes
- Supporting funding applications and donor reporting
- Advising senior leadership and trustees on financial matters
- Managing financial operations including payroll, tax, and cash flow
- Reviewing and improving systems and processes
This is a full-time role (35 hours/week), with the option of a 1-2 year contract, and a strong likelihood of extension.
The Person
We're looking for a qualified accountant with experience in charity finance and a strong understanding of financial controls, reporting, and strategic planning. The organisation will also consider a candidate who has worked at a senior level with a smaller organisation and has a strong desire to work with this organisation. You'll need excellent Excel skills and familiarity with accounting systems (SAP Business One experience is a plus but not essential).
You'll be:
- Comfortable working in a Christian environment
- A confident financial leader with a pragmatic approach to risk
- Skilled at communicating financial information to non-finance colleagues
- Well-organised, detail-oriented, and capable of leading change
- Willing to travel internationally and occasionally work evenings/weekends
Experience of managing teams and upgrading financial systems is desirable.
What's in it for You?
- Salary: £65,000 (potentially up to £70,000)
- Pension: 2.5% employee contribution / 10% employer contribution
- Annual Leave: 30 days + 8 bank holidays + 3 days between Christmas and New Year
- Flexibility: Option to buy/sell 5 days annual leave
- Hybrid Working: Office-based Tuesday-Thursday, home-based Monday and Friday
- Location: West London (Central)
This is a unique opportunity to contribute to a global mission while shaping the financial future of a respected and values-driven organisation.
Please apply ASAP to be considered. Applications will be considered as they come through with interviews taking place within a week. Happy to consider candidates on 1 month notice or less.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
- To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
- To provide a true alternative to A&E via a non-clinical drop-in service to support clients
- To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of senior support workers and support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site and allocated borough following the borough-based approach. This role directly supports the service managers in keeping to a high standard service. The role will include implementing a smooth running of the service including facilitating debriefing and providing senior support onsite. The role of the team manager is non-clinical.
Key Responsibilities
• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation
• Understanding of risk and risk management
• Understanding safeguarding adults and children processes and legal requirements
• To work autonomously in a fast-paced environment and under pressure
• Oversee re-admitters and clients being discharged on a weekly basis
• Responsible lead for allocated site, attend and lead discussions with MDT teams
• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns
• To facilitate daily briefings with team to ensure continuity and safety
• Understanding of safety planning and de-escalation
• Monitoring and management of team training, absence and wellbeing
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Promoting people’ rights and responsibilities
• Conduct monthly supervisions and annual appraisals of supervisees
• Work and manage the team in-line with targets and KPI’s, ensuring that outcomes, outputs and impact are recorded
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery, providing advice, information, practical and emotional support to clients
• To attend all mandatory training including safeguarding and GDPR and actively embrace own CPD
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Maintain and ensure team compliance of accurate records, detailing interventions
• Abide by supporting governance such as Mind Policy and Proceedures, Understanding CQC standards and NICE guidelines around mental health
• Providing administrative support to the team
• Overseeing and provide shadowing to new staff members and volunteers
• Attend reflective practice, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Provide guidance to support workers and volunteers
• To work with service managers and assist with reporting and monitoring
Person Specification
• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of line management within a mental health setting
• Experience of de-escalation
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of how to report and mitigate risks
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Understanding safeguarding adults and children processes and legal requirements
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Understanding of different databases such as Views, Salesforce and NHS
• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.
• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
We are looking for a skilled and detail-focused individual to join the Finance Department at Hereford Cathedral as our Senior Finance Officer. This is a key role supporting the financial health of the Cathedral, ensuring the integrity of our accounting systems and compliance with regulatory requirements.
To provide expert financial administration, ensuring the accuracy and integrity of the Cathedral’s accounting systems. To support the Chief Finance Officer in delivering efficient financial operations, compliance with regulatory requirements, and transparent reporting that aligns with the Cathedral's mission and values.
The ideal candidate will be self-motivated and organised, with excellent attention to detail and a collaborative approach. If you are enthusiastic about combining financial professionalism with purpose-driven work in a faith-based environment, we would love to hear from you.
Joining Hereford Cathedral means becoming part of a close-knit and passionate team, working in one of the most historic and inspiring buildings in the region. With up to 130,000 visitors each year, the Cathedral offers a dynamic workplace rooted in faith, heritage, and community.
Key Responsibilities
- Manage the purchase ledger, including coding invoices, maintaining records for capital projects,and running payments
- Reconcile bank accounts, control accounts, and digital payment systems to ensure accuracy.
- Prepare and submit Gift Aid claims and grant applications.
- Process payroll information prior to submission to payroll bureau and ensure timely payment to staff.
- Assist with the preparation of monthly management accounts and circulate reports to department heads.
- Post journals, accruals, and prepayments during month-end routines.
- Reconcile intercompany transfers and company charge card transactions.
- Assist with quarterly VAT submissions.
- Assist with the preparation of annual statutory accounts.
- Assist with the provision of information to support the annual external audit.
- Perform year-end routines in Sage, maintaining the integrity and efficiency of financial records.
- Load budgets and support the development of tailored reports for internal use.
- Work with the Cathedral’s digital working group to improve financial reporting processes.
- Provide ad-hoc financial support to the CFO, contributing to the overall effectiveness of the department.
- Take on additional tasks as required, supporting the evolving needs of the Cathedral and its mission.
Job Specification
Essential
- Qualified or part-qualified AAT (or equivalent)
- Experience of financial administration.
- Excellent attention to detail and organisational skills.
- Ability to work collaboratively in a dynamic and faith-based environment.
Desirable
- Experience using Sage 50 or Xero.
- Experience in accounts preparation, including draft management accounts for charities.
- Understanding of VAT, payroll and gift-aid processing.
Working Hours
This is a full-time role of 35 hours per week, typically Monday to Friday from 09:00 to 17:00. Some flexibility or hybrid working may be discussed at interview. Occasional out-of-hours work may be required, with time off in lieu offered for agreed additional hours.
Our Staff Enjoy
- A unique working environment in the heart of Hereford’s historic centre
- Free on-site parking
- 25 days annual leave + bank holidays
- non-contributory pension scheme with an 8% employer contribution.
- A collaborative and supportive team culture
- Opportunities for professional growth and development
- Discounts in the Cathedral café and shop
HOW TO APPLY
For full details and how to apply, please visit the vacancies page of the Hereford Cathedral website. Fully completed application forms must be received before midday on the closing date of Monday 27 October 2025. Please note that we do not shortlist from CV-only submissions.
The client requests no contact from agencies or media sales.
TPP Recruitment is seeking an Investigations Manager to lead malpractice and maladministration investigations across certified training courses. This is a newly created role, reflecting this professional membership and awarding organisation’s commitment to safeguarding standards as the volume of providers grows.
Salary: £43,000-46,000 per annum, depending on experience
Employment type: Permanent
Hours: Full-time, 35 hours per week
Working arrangements: Hybrid – minimum of 2 days per month in the Central London office, with flexibility to attend more frequently initially
Start date: As soon as possible
About the Organisation
TPP Recruitment is proud to be supporting a leading professional membership body for experts in quality management, championing improvement in products, projects, and services worldwide. As a registered charity with a Royal Charter, this organisation is committed to diversity, inclusion, and the wellbeing of its people. All training is delivered through a global network of Approved Training Providers, reaching over 70,000 learners annually.
About the Role
Reporting to the Head of Learning & Development, you’ll manage the end-to-end investigations process for malpractice and maladministration, focusing on high-risk and complex cases – particularly organisational misconduct and third-party exam facilitation. You’ll work closely with assurance officers and the wider L&D team, reviewing proctoring videos, analysing evidence, and producing detailed reports with recommendations. This is a hands-on, analytical role with no direct line management responsibility.
Key Responsibilities
- Lead and document investigations into malpractice and maladministration
- Monitor and review proctoring videos and online assessment data
- Gather, analyse, and evaluate evidence, including interviews
- Produce clear, detailed investigation reports and recommend actions
- Collaborate with assurance officers and training partners
- Develop and improve investigation processes
- Stay up to date with trends in assessment and malpractice, especially in international markets
Skills / Experience Required
- Experience in investigations within a professional membership body or awarding organisation (essential)
- International investigations experience (desirable)
- Strong understanding of online assessment platforms and proctoring (essential)
- Knowledge of malpractice, quality assurance, and investigation best practice
- Excellent communication, analytical, and stakeholder management skills
- Degree-level education or equivalent experience
- Understanding of ISO standards, management systems, or auditing (desirable)
Interview Process
- First stage: Competency based interview, online, w/c 10th November
- Second stage: Presentation / task TBC, in person, w/c 17th November
To Apply
- Bespoke cover letter
- CV
Deadline
- Wednesday 29th October 2025
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Kerry Community Youth Services is now inviting applications from suitably qualified, motivated and experienced individuals with the vision and drive required to lead our organisation.
We currently wish to recruit a Chief Executive Officer.
The successful candidates will work closely with the Board of Kerry Community Youth Service to deliver our new strategic plan 2023 - 2026. The successful candidate will also work closely with key personnel across Kerry Community Youth Service to ensure our services, facilities and projects continue to be responsive to the needs of the families, communities, and young people that we work with.
The CEO will have responsibility for the management, finance, governance and compliance portfolio across the organisation as well as ensuring that all reporting and auditing requirements are fulfilled in a timely manner.
As well as leading a very committed staff team across Kerry Community Youth Service, the CEO will foster, develop, and promote the role of volunteers across the organization.
Working closely, collaboratively and effectively with a range of external strategic partners and funders (both statutory and non-statutory at a regional, national and European level), and in particular with Youth Work Ireland, the CEO will garner as many resources as possible to ensure that “youth work for all” is a reality for all young people in Kerry.
If you feel you have the experience, drive and passion for the work and ethos of Kerry Community Youth Service, we would love to hear from you.
Applicants must have:
- A recognised third level qualification relevant to the post.
- Minimum 5 years senior management experience in youth and community sector or the broader voluntary sector.
- Financial acumen and resource management experience.
- Excellent communication, facilitation, and networking skills.
- High degree of integrity and leadership to lead a dynamic and committed staff team.
- An excellent level of IT, social media and administrative skills.
- Imaginative, flexible and can-do approach.
- A commitment to the ethos, values, history, and culture of Kerry Community Youth Service.
An 8-point Salary Scale (€80,668.03 - €100,530.23) is associated with the role. The point of entry will be negotiated with the selected candidate who has the skills, experience and vision required to lead this unique organisation.
Applications will only be accepted from candidates who submit the following:
1. Completed signed Application Form.
2. Letter of application outlining your suitability for the position (250 words).
3. An UpToDate CV.
When you click apply you will be redirected to our website where you can find out more information and access all the supporting/required documents.
Closing date for receipt of applications by 5.00 pm, Friday, 31st of October 2025.
Youth Work Ireland and all its affiliated members including KCYS, are equal opportunities employers. Full Driving License and own transport are required.
1st interviews will take place on 28th of November 2025 in Killarney.
2nd interviews will take place on 12th of December 2025 in Killarney.
If you feel you have the experience, drive and passion for the work and ethos of Kerry Community Youth Service, we would love to hear from you.
Hybrid with regular travel across Scotland, Northern Ireland and occasionally beyond.
Status: Permanent
Salary: Band 8b, £65,241 - £75,441, per annum, dependent on experience, plus 5% Scotland Fringe Allowance (if based in Scotland)
Hours: Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home.
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About Us:
Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.
About the role:
To provide the highest quality strategic and operational leadership of Combat Stress in Scotland and Northern Ireland. The post holder will be the senior manager responsible for representing and promoting Combat Stress across both regions, building positive and productive relationships with statutory and third sector colleagues.
The Head of Services will be an experienced and forward thinking registered health or social care professional providing inclusive, compassionate and inspirational leadership.
The role will be accountable for:
• Supporting strategic alignment with all national initiatives.
• Meeting and ideally exceeding requirements of each Regulatory Body.
• Ensuring the highest quality performance in all areas of service activity.
• Nurturing a culture of continuous improvement, active learning and development.
• Informing and improving collaborative service design and delivery.
• Ensuring high levels of co-production.
The successful candidate will hold a current healthcare professional registration with the NMC, HCPC, SWE or GMC. You will be expected to have significant and recent experience of the core elements of management practice, including:
• budget management.
• recruitment and retention.
• performance and quality improvement.
• line management and supervision of staff.
You will of course continue to be responsible for ensuring these aspects are of the highest quality when delivered by others.
This role is subject to a PVG/Access NI check.
As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing to take up the offer to be fully vaccinated against Covid-19
What we offer:
You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.
Benefits:
• 30 days annual leave plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays.
• Competitive stakeholder pension scheme - contributions matched up to 11% of salary
• Discount shopping vouchers
• Access to the Employee Assistance Programme
• Flexible working
• Access to Blue Light Card scheme
• Death in Service Scheme
Plus many more.
Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues


The client requests no contact from agencies or media sales.
Location: Reading, Hybrid
Hours: 37 per week
Salary: £27,792
Contract Type: Permanent
Campaign Closes: 13th November 2025
First Stage Interviews: 26th November 2025
Second Stage Interviews: TBC
Are you passionate about making a real difference in the lives of children with critical illnesses? Do you thrive in a fast-paced environment where empathy, precision, and people skills come together? Join Make-A-Wish UK as a Wish Referral Officer and be the guiding light at the start of every wish journey. You will be the warm, reassuring voice that helps families navigate the first steps of their magical experience, all while managing vital relationships and keeping everything running smoothly behind the scenes.
Core Purpose
The Wish Referral Officer is responsible for processing new referrals and stewarding the wish child and their application through the initial stages of their wish journey, whilst providing excellent stakeholder management. A Wish Referral Officer is responsible for facilitating and managing a large network of relationships such as the wish child and their family, medical professionals, charities, volunteers and referral partners. As each wish is unique, accurate record keeping, data privacy and safeguarding are essential for every wish and experience. This role requires the ability to work at a high pace while maintaining strong attention to detail, with data management and accuracy forming core aspects of day-to-day responsibilities.
Essential Criteria
To be successful in this role you will need:
- Experience in an administrative role
- Experience of handling large volumes of data accurately, within a fast-paced environment
- Experience in customer service role with set targets and data management
- Demonstrate the ability to be flexible and change priorities within short time frames
- Excellent organisational and prioritising skills to support an ever-changing workload
- To be able to confidently communicate through all communication methods to multiple stakeholders
- Exceptional attention to detail
- Calm and professional, especially when dealing with emotional situations
- Excellent IT and administration skills including experience in processing/inputting data and MS Office
- Ability to work on own initiative without supervision
- A personal commitment to and understanding of equal opportunities
- Experience in using CRM systems
Personal Qualities
- Maintain a professional, caring, friendly and helpful manner always whilst dealing with wish children, their families, volunteers, suppliers as well as other stakeholders
- Strong empathy with wish families understanding that each child is an individual and may have needs
- The ability to be able to build strong relationships
- Maintain high levels of attention to detail
- Ability to remain calm under pressure
- Punctual and reliable
- Friendly, courteous and professional
- Be motivated to always support the charity and its objectives
Key Responsibilities:
Referral Enablement
- Process new referrals submitted by Community Referral Partners, health and social care professionals, ensuring accurate data entry, and excellent stakeholder management both through both written and verbal communication.
- Proactively manage a dynamic caseload of 150–200 wishes at any given time, ensuring each wish application progresses efficiently through the various stages of the wish journey in alignment with established referral targets and service timelines. This includes monitoring progress, identifying and resolving potential delays, maintaining accurate records, and self-allocating new referrals in line with organisational priorities
- Take ownership of the weekly coordination and distribution of wish referral materials, ensuring all communications and resources are prepared, reviewed, and delivered accurately and on time to key stakeholders—including Community Referral Partners, wish families, and internal teams—to support a seamless and consistent referral process.
- Monitor and maintain the accuracy and integrity of data across internal systems to ensure full compliance with service level agreements (SLAs), data protection regulations, and organisational protocols. This includes conducting regular data audits, identifying and correcting discrepancies, and working collaboratively with internal teams to uphold high standards of data quality, which are essential for effective decision-making, reporting, and service delivery.
- Collaborate with the Wish Discovery Coordinator to facilitate the effective involvement of Make-A-Wish UK volunteers, ensuring families receive the support they need throughout the wish experience. This includes coordinating volunteer assignments, arranging interpreter services where required, and promoting a seamless, inclusive, and supportive journey for every wish family.
- Ensure all referral processes, service level agreements (SLAs), and Make-A-Wish UK eligibility criteria are consistently followed, maintaining full compliance with organisational policies and procedures. This includes accurately assessing referral information against eligibility requirements, escalating any concerns, queries, or ambiguities to the appropriate team or line manager for review, and ensuring all decisions are documented and communicated clearly. Additionally, maintain strong communication with stakeholders to ensure clarity around eligibility decisions and support a fair, transparent referral process.
- Ensure the principles of Equality, Diversity and Inclusion are always reflected within the wish process.
- Support the Wish Referral Team Manager and Wish Referral Lead and Make-A-Wish UK in achieving our goal to reach every eligible child within the UK.
Stakeholder Communication
- Act as the first point of contact for all Wish Granting (WG)–related queries and enquiries, responding promptly and professionally via email, phone, WhatsApp, and post. Ensure that all stakeholders—including wish families, volunteers, and referral partners—receive a high-quality, compassionate, and consistent customer service experience
- Ensure accurate communications with referral partners, wish children and their families/guardians, employees, and volunteers in relation to wish applications.
- Ensure that our service level agreements are met, and stakeholder expectations are sensitively and professionally managed in line with our policies.
- Liaise with other charity partners to assess whether referred wish children meet Make-A-Wish UK’s eligibility criteria. Where referrals do not meet the criteria, collaborate with the Wish Referral Partner Manager to ensure that referrers receive clear, constructive feedback and gain a full understanding of Make-A-Wish UK’s eligibility requirements, supporting transparent and informed referral practices.
Systems and Processes:
- Collaborate with the Wish Referral Team Manager to identify and implement improvements to the wish journey experience, ensuring it is seamless, inclusive, and positive for all stakeholders. Contribute feedback, insights, and suggestions to enhance processes, communication, and overall service delivery in line with organisational goal
- Maintain accurate and up-to-date records within our CRM system (Salesforce), ensuring data integrity and consistency, at all times.
- Follow internal processes to ensure wish children and their families move through the wish journey smoothly, and always in line with our service level agreements.
- Actively participate and engage in project work, providing constructive insights and ideas to enhance the wish journey for every wish child.
Safeguarding and Data Governance:
- Ensure all wish records and related data are stored and maintained on Make-A-Wish Information Systems and that all data is managed within set policies and procedures (such as data privacy, liability, consent forms, marketing permissions etc.)
- Facilitate a culture of safeguarding awareness. Identify, report and escalate any issues or concerns in line with organisational processes and procedures.
- Raise safeguarding concerns and complete relevant internal procedure
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
We are looking to appoint someone who sees risk not just as a challenge to avoid, but as an opportunity for kingdom impact. This role calls for someone able to blend robust yet proportionate compliance and an eye for detail, with bold, faith-shaped decision-making.
In this newly created role, you will play a key part in shaping how we coordinate policies, manage risk, and navigate complexity with both diligence and hope. You will ensure that our compliance meets or exceeds required standards, strengthening trust and relationships. You will support governance that enables wise decision-making and foster a risk management culture that both protects the organisation and recognises and seizes opportunities, all while actively pursuing and staying faithful to our calling.
- Salary: £33,000-36,000 (pro-rata) + benefits
- Location: Home-based or the option of a desk at our office in Oxford.
- Terms of appointment: Part-time (22.5 hours per week). Permanent
- Closing date: Monday 3 November at 9am
- Interview date: Interviews will be held over 10 and 11 November 2025
Key responsibilities:
- Compliance management
- Legal agreements and advisory implementation
- Risk management
- Governance support
For more information, see our application pack.
Benefits include:
- 33 days’ annual leave, including bank holidays
- Up to 5 days’ extra leave to serve on the Board of an external organisation
- Competitive contributory pension scheme
- Employer pension contributions up to 7.5%
- Fully employer-funded life assurance
- 24/7 employee assistance programme for emotional and practical support
- Tax-free home-working allowance
- Family-friendly employer
- Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
- Hot-desking facility at Oxford office
- Fully paid-for professional development opportunities.
It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.
A world where everyone can know Jesus through the Bible
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Chef to play a pivotal role in our Coxley House Registered Care Home in Tower Hamlets.
Sounds great, what will I be doing?
They will prepare and serve nutritious, appealing meals for breakfast, lunch, and dinner, tailored to residents' dietary needs and preferences, including special diets like soft, diabetic-friendly, or allergen-free options. They will develop rotating menus with input from monthly resident consultations to ensure variety and balanced nutrition. Responsibilities include managing stock levels, placing orders, liaising with suppliers, and minimizing food waste. They will ensure the kitchen complies with all food hygiene, health and safety regulations, conducting regular safety checks and maintaining records for audits, following COSHH and HACCP guidelines. Working closely with care home staff, they will coordinate meal times, provide guidance to kitchen assistants when needed, and report any kitchen or dietary concerns to the Home Manager.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
The ideal candidate will have experience cooking for large groups, preferably in care homes, schools, or healthcare settings, with strong knowledge of the nutritional needs of elderly or vulnerable individuals. They must demonstrate excellent food hygiene practices and comply with health and safety regulations. A Food Hygiene Certificate (Level 2 or 3) is required, while catering qualifications and experience in menu planning and stock ordering are desirable. The role requires flexibility, including the ability to work weekend shifts on rotation, and may require an enhanced DBS check.
When will I be working?
Your shifts will run from 7:30 AM to 2:30 PM. You will be required to work on bank holidays and weekends.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



About the Role
Neuroendocrine Cancer UK is entering an exciting phase of growth and development. To make the greatest difference, we need to grow in a way that is structured and sustainable, and that’s where you come in.
We’re looking for our first Director of Operations: a strategic, hands-on leader who can turn vision into action and passion into plans. Working closely with our new CEO, you’ll ensure that our people, systems, and processes all work together to deliver effectively for the communities we serve.
This is a unique opportunity to shape the organisation’s future. You’ll combine strategic oversight with operational delivery across key areas including HR, finance, compliance, governance, IT, and organisational processes. As a senior leadership team member, you’ll strengthen internal systems, support staff and make sure day-to-day operations align fully with our mission, values, and strategic goals.
Ultimately, you will help build the strong foundations and infrastructure that enable Neuroendocrine Cancer UK to grow sustainably, deliver high-quality services, and deepen its impact for the communities we support.
About the Charity
We are Neuroendocrine Cancer UK. We exist to address the unmet needs voiced by the neuroendocrine cancer community, supporting patients and their loved ones with the physical and psychological burden of neuroendocrine cancers. Through awareness, research, better funding and support, we can give our community the attention it deserves
Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer.
We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.
Key Responsibilities
- Operational Oversight and Delivery
- Lead and manage a small in-house operations team (2 staff members) and oversee the work of external consultants as required to deliver operational plans aligned with strategic goals.
- Drive the successful delivery of existing services, overseeing day-to-day operations, ensuring services are delivered efficiently and to a high standard while supporting the implementation of new initiatives and improvements.
- Ensure systems and processes are fit for purpose and support delivery of strategic goals.
- Management and maintenance of the Salesforce system.
- Maintain oversight of service development, ensuring it reflects user feedback and sector innovation (with Directors/Managers).
- Lead audits and evaluations to ensure service effectiveness and continuous improvement.
2. Governance and Compliance (working with CEO)
- Maintain compliance with all relevant legislation, including safeguarding, data protection, and health & safety.
- Develop and oversee policies and procedures that uphold good governance, safeguarding, GDPR, digital governance, and ethical standards.
- Act as Designated Safeguarding Lead (DSL) and Data Protection Officer (DPO).
- Provide assurance to the CEO and Board on compliance and operational risk.
3. Financial Stewardship and Operational Management
- Support the CEO in ensuring financial sustainability.
- Oversee day-to-day budgeting, financial reporting, and grant management.
- Ensure timely processing of payments, payroll, and contracts.
- Support income generation through sound financial planning and operational oversight.
- Review all processes, procedures & delegations and suggest updates as necessary.
4. People and Organisational Development
- Support the CEO to recruit and induct staff.
- Work with CEO to oversee HR matters including performance management (with HR support).
- Prioritise staff wellbeing, engagement, and professional development.
- Support the CEO in succession planning and building organisational resilience.
5. Service Quality and Improvement
- Work with relevant management team to ensure high-quality service delivery aligned with user needs and feedback.
- Monitor performance and report on impact to CEO and trustees.
- Drive operational improvements and support the development of new initiatives.
6. Insight, Data, and Continuous Improvement
- Collect, analyse, and report operational data to support decision-making.
- Oversee monitoring, evaluation, and audits to ensure accountability and learning.
- Support research and innovation projects by ensuring operational systems are robust and effective.
- Work with the board & CEO to review all processes, procedures & suggest updates as necessary.
Person Specification
About you
You’re an experienced operational leader who thrives on making things work — strategically, efficiently, and with people at the heart of it all. You know how to turn plans into action and are equally comfortable shaping systems, managing budgets, or guiding a team through change.
You bring strong leadership experience, a deep understanding of good people management practices, and sound knowledge of compliance, safeguarding, and data protection. You’re confident managing financial systems and overseeing budgets, and you know how to balance strategic thinking with hands-on delivery.
You’re at your best in collaborative, purposeful environments — someone who communicates clearly, builds trust, and helps others do their best work. You’re also pragmatic and calm under pressure, able to bring clarity and stability as the organisation grows and evolves.
Above all, you’re motivated by purpose. You share our commitment to the mission and values of Neuroendocrine Cancer UK, and you want to use your operational skills to help an organisation with real impact go even further.
Essential
- Proven experience in operational leadership and management
- Strong knowledge of people management practices, compliance, safeguarding, and data protection.
- Experience of managing budgets and overseeing financial systems.
- Strong line management and team development, with the ability to lead staff and volunteers.
- Excellent communication and organisational skills.
- Ability to balance strategic thinking with hands-on delivery.
- The ability to lead through change and embed new ways of working effectively.
- Commitment to the mission and values of the charity.
Desirable:
- Experience in a small charity or nonprofit organisation.
- Experience of charity governance
- A relevant qualification in safeguarding, HR, or data protection
- Experience managing Salesforce or similar CRM systems
Why Work With Us?
- Be part of a small, passionate, and values-driven team making a tangible difference.
- Shape the future of the organisation at a pivotal stage of growth.
- Take on a broad and varied leadership role with the chance to influence across all areas.
- Receive support for professional development, training, and personal growth.
- Enjoy a remote and flexible working environment.
To support and inform patients and families from diagnosis, enabling access to the best care and treatment.
The client requests no contact from agencies or media sales.
We are seeking a Finance Business Manager with excellent business partnering skills to support our Family Placement Services. The successful candidate will assist and support the Assistant Director of Finance and Family Placement Services in all aspects of financial management.
The Barnardo's Finance Business Partner Team provides leaders and managers with financial data, analysis, alongside providing support in order to equip Budget holders to make effective business decisions. The team works proactively and strategically monitoring key financial risks and opportunities through financial data, modelling and reporting in relation to period end, forecasting and budgeting. Driving strong financial acumen across the organisation to achieve corporate objectives.
Experience required: -
- 2 years' experience as working at managerial level within business partnering team, supporting budget holders
- Costings and Tender applications
- Providing managers with solutions to problems
- Understanding of the voluntary sector and government funding
- System literate, ideally with experience of Dynamics 365
- Producing budgets, forecasts and monthly management accounts, including variance analysis
- Proven written and verbal communication skills, including with managers.
- Line management
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.
We are committed to welcoming people from a diverse background, culture and experience. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore are open to offering flexible working arrangements.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Benefits
Workplace Offer: What it means for you
Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- 20% discount at Barnardo's stores
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Learning and Development offer
*T&C's apply based on contract
About Barnardo's
We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Head of IT Operations & Governance
About the Organisation
NFP People are recruiting on behalf of a highly respected international philanthropic foundation that uses the law as a tool to combat climate change and drive environmental and social justice. This not-for-profit organisation partners with leading legal experts and changemakers to create systemic, sustainable impact.
Operating across multiple time zones and jurisdictions, the foundation’s work depends on a secure, resilient, and trusted technology environment that enables seamless collaboration and protects sensitive data at every level.
The Role
We’re looking for an exceptional Head of IT Operations & Governance to oversee and advance the organisation’s technology infrastructure, governance, and information security.
This is a strategic and hands-on leadership position, ensuring the foundation’s systems are secure, efficient, and scalable to support its expanding global mission. You’ll manage outsourced providers, optimise cloud and Microsoft 365 systems, and ensure the organisation maintains exemplary standards in cybersecurity, compliance, and data protection.
Confidentiality, integrity, and discretion are paramount. The ideal candidate will have a deep understanding of the pressures surrounding technology management in a global, fast-moving, and high-stakes environment balancing operational delivery with the need for strategic foresight and resilience.
Key Responsibilities
- Lead the development and implementation of a secure, scalable IT environment aligned with organisational goals.
- Oversee the governance, risk, and compliance framework, embedding data protection and cybersecurity best practices.
- Drive strategic initiatives including Microsoft 365 and SharePoint adoption, digital process improvement, and infrastructure modernisation.
- Manage third-party service providers and ensure high-quality, responsive IT support.
- Establish strong monitoring, reporting, and audit mechanisms to maintain readiness and accountability.
- Foster digital confidence across teams through user training, guidance, and knowledge-sharing.
- Act as the senior point of contact for IT risk management, business continuity, and emerging technology trends.
About You
You are a trusted, discreet, and strategic technology professional with a track record of delivering secure, high-performing IT operations in complex organisations. You bring strong governance, risk management, and stakeholder engagement skills, combined with the ability to lead confidently in sensitive and global contexts.
Essential skills and experience:
- Senior-level experience in IT operations, governance, or systems management.
- Deep expertise in Microsoft 365 and SharePoint environments.
- Proven track record in cybersecurity, data protection, and compliance frameworks.
- Experience managing outsourced service providers and large-scale technology projects.
- Strong strategic and analytical skills, with sound judgment and discretion.
- Excellent communication and stakeholder management across international teams.
Desirable:
- Senior experience in the not-for-profit or philanthropic sector.
- Experience in a global organisation, understanding diverse operational contexts and technology pressures worldwide.
Working Arrangements
- This is a hybrid position, requiring at least 2 days per week onsite at either the Central London or Amsterdam office.
- The post is full-time and permanent; however, a 4-day working week will be considered.
- Salary Range: £80,000 - £100,000 per annum
To discuss this role in more detail please contact Hannah at NFP People.