Sufra NW London is a Community Hub that provides a lifeline to people in crisis – including families living in extreme poverty and people who are vulnerable, homeless or socially isolated. We provide them with the food and support they need to survive, empower them to learn new skills and improve their wellbeing, and help them to find work and become financially stable. 

We are recruiting an Office Administrator to take responsibility for the administrative procedures relating to the charity’s operations and provide ongoing support to volunteers and staff. The post holder will be responsible to the Finance and Administration Manager and will carry out general administrative and office management duties as well providing volunteer and services support and financial administrative support. 

A minimum of 3 years office administration skills and advanced IT skills are required for this role. The post holder must have excellent communication skills and be able to prioritise a varied work load. 

This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has an adaptable and flexible attitude. Through your activities, you will be able to convey the charity’s passion and commitment to supporting vulnerable people and help the charity transform the lives of beneficiaries.

Typical duties involve:

• Answering incoming calls; taking messages and re-directing calls as required
• Dealing with email enquiries
• Taking meeting minutes
• Diary management 
• Data entry 
• General office management such as ordering stationary
• Arranging events

To apply for this role, please read through the full Job Description and Person Specification attached.

London Youth is looking for a dynamic individual, experienced in building relationships with organisations and young people, who is excited by the opportunity to support our members to run our new employability and social action programme, HeadStart Action.

HeadStart Action is a personal and social development programme targeted at young people who are at risk of becoming NEET. The programme uses social action and employer encounters to engage and inspire young people, giving them the skills, experience and networks, they need to get ahead in work. The programme will increase delivery and build capacity with 10 of our grassroots member organisations, whilst working with some of the most marginalised and vulnerable young people who may not otherwise engage with mainstream services.

We are looking for somebody who enjoys supporting organisations in collaborating to achieve shared goals and is skilled in facilitation. You will have experience creating relationships with corporates to create bespoke experiences for young people, including employability workshops and activities as well as work experience opportunities.

Key Information

Salary: £30,108 per annum

Hours: 37.5 hrs per week              

Leave: 26 days pa plus 8 bank holidays and 5 ‘closure’ days (to be taken on dates specified by London Youth). All leave entitlement is accrued pro rata through the year and will be calculated on a pro-rata basis for part-time employees

Contract term: November 2020 until September 2021

Important dates and how to apply

The deadline for applications is 9th November 2020

First round interviews will be held on 18th November 2020.

Second round interviews will be held on 23rd November 2020.

Please submit a CV with Cover Letter along with the Declaration of Criminal Convictions and Equal Opportunities Monitoring Form by the deadline above. 

CVs without Cover Letters will not be considered.

London Youth embraces equality, diversity and inclusion.  We are committed to the ongoing development of an organisation that values and represents a variety of backgrounds, perspectives and skills and welcome applications that reflect this.

Part time Housekeeper & Chef (25 hours per week)

Just Homes charity are looking for a committed, enthusiastic Housekeeper & Chef to join our Men’s work team that provides help to homeless people in The London Borough of Newham, to rebuild their lives. We work with unemployed men who can access state benefits in 48 rooms spread across four sites.

First Fruit is the holding charity for Just Homes and also delivers the social enterprises providing skills opportunities for residents. They are Christian Charities which are non-denominational and inclusive, which serve people of all faiths and none with respect.

MAIN PURPOSES OF THE POST: 

We provide cooked meals for our residents across the four properties dotted around Newham. The focus of your job involves:

• To cook the evening meal for our residents (maximum of 18),
• To ensure a high level of cleanliness of the hostel, specifically the commonly used areas such as the kitchen, dining, lounge, staff only facilities,
• To help with the day-to-day smooth running of the men’s accommodation,
• To befriend and support clients with learning domestic skills such as cooking, cleaning, washing, shopping and in time to take up small responsibilities in the hostel.

This is a part time job, working 25 hours per week, worked at 5 hours per day, Monday to Friday. Your working hours will be from 1pm – 6pm.

Your annual salary will be at the rate of £12 per hour, £24,960 per annum pro-rata. Additional benefits include a pension scheme, a mobile phone and a laptop for business use, work related travel and 4 weeks annual leave excluding bank holidays.

The post is based at the Just Homes Charity, Wesley House, Widdin Street, E15 4RY. You may also be required to work from one of the other three of Just Homes properties within Newham.

This job will require a DBS check and a right to work within the UK.

Closing Date for applications is the Friday 13th November 2020.

Interviews will be held during the week starting 23rd November 2020.

Can you be proactive in providing a trauma and psychologically informed hostel environment that is safe and welcoming, maximising engagement with residents and providing critical intervention support to help individuals to maintain accommodation and maximise move-on opportunities? If so, we definately want to hear from you.

We have an exciting opportunity for an Operations Support Manager to join our team and be a part of something amazing.

We are entering an exciting phase of service development and we are seeking a super talented, multi-tasking person to be a valuable addition to our operations teams and be a part of our success story.

Relate is the leading relationships charity and the Relate Federation is the largest provider of relationship support in England and Wales. Our vision is a future where healthy relationships are actively promoted as the heart of a thriving society. Our mission is to make expert information and support for healthy relationships available to everyone. We value being human, connected and smart in the way we work.

The role of Operations Support Manager is an important part of running day to day services and supporting the Regional Operations Manager.

This role will be based in   Bedford/Lincoln region. The role will be home based initially.

Some of the duties of the role will involve:

• Support the design and implementation of specific projects or operational contract management within Relate Regions.
• Manage SAR requests in a timely and professional way relating to the Region.
• To be responsible for compliance with Health & Safety requirements in the Region and ensuring any estates work around maintenance and repairs are organised and carried out.
• Oversee the day-to-day management and working processes of administrative staff in the Region’s offices in relation to all daily tasks, ensuring documentation and activity data is accurate and strive to improve the client experience responding to feedback, complaints and compliments.
• Induct, train and develop the administrative team and lead on all aspects of reception administration in relation to appointment bookings on Penelope, client payments, bursary funding trackers, waiting list management, benevolent contracts and signposting clients to other agencies as appropriate.
• Manage and maintain staffing rotas, attaining cover for holiday and sickness leave, manage practitioners’ holiday requests and co-ordinate leave accruals in relation to Payroll.
• Support the Regional Operation Manager with monthly Payroll submissions and financial tasks such as purchase ledger approval and billing queries.
• Provide ongoing developmental, administrative and IT support to administrative staff as needed, involving recruitment, induction, training and leading on rolling out changes to processes, including the implementation and embedding of new services and internal procedures to ensure a co-ordinated, efficient and effective service to clients.
• Ensure quality assurance of counselling provision by coordinating Practitioner Directory submissions and regular DBS check reviews.
• Oversee the management of local and national contracts and funder referrals.
• Provide holiday and sickness cover as needed, attend meetings, conferences and training as requested by the Regional Operations Manager.
• Travel across regions and nationally

What will you offer Relate?

Essential skills and experience

• Proven track record of delivering excellent customer service and relationship management
• A proven track record in delivering excellent customer service and relationship management.
• Commercially and financially astute with proven ability to problem solve
• Ability to operate and communicate at all levels in an organisation including close working with senior management.
• Ability to help identify, develop and improve systems and procedures.
• Excellent levels of skill in report production and a good range of IT skills, including Microsoft Office and data entry systems.
• Experience of data analysis to produce meaningful reports
• Champion diversity and equal opportunities within the organisation.
• Self-motivated, pragmatic, able to work on own initiative and prioritise, pro-active, ability to delegate.

Desirable

• Experience of managing staff and volunteers: demonstrable experience of dealing with HR issues including the implementation of policies, recruitment and performance management
• Experience of empowering, motivating and developing teams and individuals
• Ability to delegate, manage and drive strong service delivery teams
• Knowledge and experience of ensuring health and safety compliance

What will Relate offer you?

• 35 hour working week
• 28 days annual leave plus bank holidays
• Westfield Health
• Training and development opportunities
• £25K per annum.
• Opportunities for career progression
• Supportive management culture

Send your CV and covering letter before the closing date of 4th November 2020.

Interviews will be held on 9th November via Zoom

OUR AIM

To provide the advice people need for the problems they face and to improve the policies and practices that affect peoples lives

OUR PRINCIPALS

The Citizens Advice Service provides free independent confidential and impartial advice to everyone on their rights and responsibilities.

Citizens Advice Bromsgrove and Redditch (CABR) is an independent registered charity covering the Bromsgrove and Redditch area.

We are a member of National Citizens Advice, the leading UK Advice Charity. The main areas we help our clients with are in debt, benefits, housing and employment and we offer information and advice to a large number of clients to a high, accredited standard of quality. We dealt with 5630 clients in 2019/20 and circa 20000 issues. The core areas are debt, benefits, employment and housing.

LOCATION

Based in Bromsgrove with some travel to key stakeholders within Bromsgrove and Redditch with some flexibility for home working

SALARY – circa £37000 per annum- 37 hours per week.

PERMANENT – FULL TIME

Reporting to the Trustee Board you have overall responsibility for the quality and delivery of advice provided by Bromsgrove and Redditch CA- ensuring we meet the standards required under the Performance and Quality Framework (PQF) and the objectives of the Strategic Business and Development Plan.

Your direct reports will be the CA Service Manager, Senior management team, Paid staff team and volunteers responsible for service delivery.

You will have specific responsibility for all external liaison and activity and will be a proven relationship builder who has exemplary interpersonal skills to strengthen our reputation.

Our network includes National CA, Bromsgrove District Council, Redditch Borough Council, other funders and stakeholders and the local community,

You will have a proven track record of maintaining and developing funding streams to enable continued support for our core service along with specialist service delivery to meet local needs.

You will ideally have managed or been a key influencer on a significant transformation project.

COVID19 has had a profound impact on the delivery of our advice service. Supported by a committed staff and volunteer team we have mobilised home working to continue helping local people in need by phone and email during this period.

Undoubtedly the landscape for local charities has dramatically changed and we are looking for a dynamic and innovative leader who can navigate us through the next steps in offering an excellent service to our clients.

If you have a passion to serve your local community and would wish to lead this great organisation in our next chapter in offering excellent service to our clients, please click on the 'Apply' button to access and complete the attached application form and submit with a covering letter on how you meet our requirements. CVs submitted on their own will not be accepted. 

It is envisaged that interviews will be held online on  either 1st December or 7th December 2020.

Join the friendly and welcoming team at City of Sanctuary Sheffield, as part of the Sheffield Project for Refugee Integration and Growth (SPRING) which supports refugees in the city. 

This is a key role. The SPRING Front of House Welcome and Support Worker is responsible for meeting and greeting refugees and helping them get the services they need. At the moment this role is being done online and over the phone via the Virtual Sanctuary. In the future, it will return to being face to face at the Sanctuary in the city centre.  You will have to be adaptable and comfortable working in both settings.

You will be working alongside and supporting many different volunteers on the SPRING project.

As the first person many refugees come into contact with, you will need to be welcoming, calm, and good at listening. Your English must be good, and it would be great if you could also speak another relevant language. You will need good IT skills so that you can use databases and web-based information and referral systems. 

We particularly welcome applications from people who have personal experience of the asylum system and people of colour.  To support all applicants, free preparation sessions will be run by the New Beginnings team at Voluntary Action Sheffield.  These will be open to anyone applying for the role to learn a bit more about the job and get support with their application.  The sessions will run at 10am on Tuesday 27th October and on the week commencing 2nd November (exact date tbc).

Copies of the Job Description, Person Specification and information about the SPRING project can be found in the attachments and on our website where you can also find out further information about City of Sanctuary Sheffield.

To apply for this role, please write a covering letter (no more than 2 pages long).  In this letter:

• say why you are applying for the job.
• tell us how you meet the job requirements detailed in the person specification. Give practical examples of what you have done that meets each requirement.  

In addition, please include the following:

• a brief summary of the work and volunteering you have done or a short CV.
• name, phone and email addresses of two referees, at least one of whom can comment on recent work or volunteer experience.

The closing date for applications is 5pm on Monday 9th November.

Longlist interviews will be held in W/C 23rd November and shortlist Interview will be held W/C 30th November.

Having launched a new strategic direction, The Brokerage is entering an exciting phase of development as a social mobility charity committed to help disadvantaged young people fulfil their potential through improved awareness and access to professional career opportunities.

The Brokerage is looking a Delivery Administrator to support our Delivery Team in the successful delivery of quality programmes to young people. This role will work closely with different members of the Delivery Team as well as provide support for the Head of Service Delivery and Employer Engagement.

If you are a highly organised experienced administrator with excellent communication and IT skills who is passionate about supporting young people and improving social mobility then we would love to hear from you.

Please click here for a job description and more details.

Please apply by sending a CV along with a covering letter (no more than one A4 page), stating how your skills and experience match the person specification for this role to Eri Arakawa.

Please note shortlisted candidates will only be selected according to their CV and supporting statement in the cover letter, stating how your skill and experience match the person specification.

Closing date: Friday 30 October 2020 at 5pm

Interviews will be conducted ASAP via Zoom on a rolling basis. We reserve the right to close applications early if the right candidate is found.

Housekeeping assistant

Closing date:                 Monday 2 November 2020

Contract: Permanent

Salary: £20,760.00 per annum

Hours:  37.5 per week working Monday to Friday

Location: Upper Norwood

Benefits:

As part of your employment package with us, we offer:

• a competitive salary, comprehensive training and development programme, 
• 25 days annual leave plus bank holidays, increasing each year to 30 days annual leave plus bank holidays after 5 years 
• option to buy or sell annual leave up to one week’s annual leave
• a health cash plan providing cash back towards healthcare bills and other wellbeing benefits
• occupational sick pay
• contributory group pension scheme
• free life assurance
• cycle to work scheme and season ticket loans

Covid-19                         

Our priority is the health, safety and wellbeing of our colleagues and the homeless people we house and support.

We are fully complying with the Government’s Laws and guidance on social distancing and infection control, to keep our colleagues and homeless residents safe throughout the pandemic. All of our policies and procedures have been updated to ensure covid-safe working practices are followed. We have installed screens between desks in offices within our supported accommodation, and changed layouts and use of meeting rooms in our services to ensure maximum social distancing. All colleagues have access to PPE and hand sanitiser in the workplace. Our Head Office is currently closed, with all central teams working from home, and we will continue to review this situation on an ongoing basis.

About the role

You will be required to clean communal spaces, staff offices, and void rooms

About you

As well as being motivated, committed and personable, the post holder should have:

• Some experience of working in a cleaning / housekeeping role

• A reasonable standard of numeracy, literacy and IT skills.
• An understanding of and commitment to Diversity & Equality

• The ability to show empathy to disadvantaged groups
• Good communication skills both orally, written and electronic 
• The ability to work as part of a team
• The ability to maintain a good standard of written records
• The ability to work changing shift patterns, including evenings and weekends as required
• The ability to remain enthusiastic and committed in the role 
• The ability use initiative

About Evolve Housing + Support

Evolve Housing and Support work in the London Boroughs of Bromley, Croydon, Lambeth, and the Royal Borough of Kensington & Chelsea. We are the third largest provider of homelessness accommodation in London and work with people of all ages, providing housing, support and guidance to empower them towards independent living and to building a better life.

Your application

Evolve Housing + Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves.

If you are interested in applying for this position please go to the Work For Us page of the Evolve website and complete the on line application.

Please ensure that you give a clear outline of how your application meets the criteria for this job.

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The Royal Free Charity supports all Royal Free London NHS Foundation Trust patients and staff to make today feel better and to enable them to have the best experience. We do this through funding patient services, as well as cutting-edge research and equipment. 

The Fundraising Assistant will be reporting to Head of Individual Giving.

The aim of the Fundraising Department is to generate income from new and existing supporters, whilst giving our supporters the best experience possible.  Our fundraising directorate is split into three main areas, Individual Giving, Community Fundraising and Philanthropic Partnerships.  This role is heavily focused on supporter care and fundraising administration.

The objectives for the role:

To assist donors and volunteer fundraisers through the provision of first-class supporter care.

To provide administrative support across all areas of the Fundraising team (Individual Giving, Community Fundraising and Philanthropic Partnerships)

28 days paid holiday plus UK Bank Holidays each year

Enrolment into the Pension Scheme.

To apply for this post, simply send your CV with a cover letter.

Administrator - Health and Safety Compliance

ROLE: Lead Health and Safety Compliance Administrator
LOCATION: Bolton (BL1 1RZ)
DURATION: Permanent
HOURS: Monday to Friday, 35 hours per week

WHO ARE THEY?

Our client is a nationwide charity and a leading provider of residential centres, foyers, supported accommodation and move-on housing for single and homeless people across the UK.

They are on a transformation journey, striving to assist their residents and staff alike, to help them in Transforming Lives. Their hard work has been rewarded as they have been awarded a spot in the Times Best Companies Top 100 Not-For-Profit Organisation To Work For 2020.

WHAT ARE THEY LOOKING FOR?

They're looking for you (if you’re someone who is looking for a meaningful job that makes a difference in the community, whilst being provided with flexibility and real potential for growth).

They're looking for someone to join their family, to assist the Health & Safety Compliance team in administering contractual arrangements against service delivery, maintaining technical documentation associated with the management of landlord and corporate health and safety, whilst managing the Health & Safety Compliance Administrator(s).

Previous experience in a health & safety compliance administration role within the housing industry and people management skills are preferred. Ideally, you’ll have good knowledge of UK health & safety compliance legislation and best practice and with a strong focus on attention to detail and accuracy.

WHATS IN IT FOR YOU?

If return for your support, we’ll reward you with:

SALARY: £24,710 to £29,070 per annum, paid monthly
BENEFITS: 26 days’ annual holiday, plus bank holidays, increasing one day a year for the first five years, Life Assurance, pension scheme, an employee health assistance programme, professional development opportunities, flexible working arrangements and more!

DATES FOR THE DIARY

CLOSING DATE: 08 November 2020. Please note that this role may be closed earlier than the closing date if a high number of candidates is recieved.
INTERVIEW DATE: TBC

THEIR COMMITMENT

They are an equal opportunities employer. They celebrate diversity and they are committed to creating inclusive environment for all current and future team members, working together to continue to help Transforming Lives.

The primary role of this post is to provide administrative support to the Deputy Head Academic, whose role it is to deputise for the High Master on all academic matters in the school, and to provide administrative support to the Learning Support Department.

The Administrator will act as a first point of contact for the Deputy Head Academic with parents, staff and pupils; therefore, excellent customer skills are essential. They must be approachable, friendly and be willing to learn and to be flexible.

The Administrator will also be responsible for efficient and accurate keeping of records (both hard and electronic copy) in the LS department, so must have excellent administration and organisational skills with the ability to use their initiative and make the job their own.

Salary: £27,000 per annum

9.00am - 5.30pm, Monday to Friday (full time post)

Further details and an application form can be obtained from the School’s website, via the ‘Work with Us’ link.

The closing date for all applications is midday on Wednesday 4 November 2020.

Interviews will take place during the week commencing 9 November 2020.

St Paul’s School and St Paul’s Juniors are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post including checks with past employer and the Disclosure and Barring Service. St Paul’s School and St Paul’s Juniors are an equal opportunities employer.

Fixed Term Contract until September 2021

Closing Date: 01/11/2020 at midnight

Interviews:  W/C 9/11/2020

We are currently recruiting an assistant support worker in our East Surrey Outreach team. This is an exciting opportunity to join this service, supporting both new and more complex rough sleepers to move away from the streets and access and sustain accommodation and support.  The team work across 4 councils in the region – Epsom and Ewell, Mole Valley, Reigate and Banstead and Tandridge – and work closely with housing departments in each council to ensure there is a prompt and effective response to rough sleeping.

 As Assistant Outreach Support Worker you will:

• Provide a response to referrals we receive across the 4 councils

• Facilitate drop-in sessions at local services working with homeless people

• Support our clients with practical tasks that will enable them to move off of the streets or sustain accommodation

• Directly support clients, identifying activities that will assist in their journey towards recovery and away from life on the streets

• Maintain and support links with community programmes and resources

• Ensure that all work is recorded and monitored

And have:

• A commitment to providing a high standard of service

• Excellent communication and organisational skills

• Honesty, reliability and a mature and thoughtful approach to equal opportunities and diversity in service provision

• The ability to learn and an enthusiasm for training and acquiring new skills

• A responsive and flexible approach to the needs of the team and clients

As this service covers a wide area we require applications from people with a driving license and access to their own transport. Whilst the majority of your working hours will fall within normal office hours there is a requirement to carry out some late and early shifts in order to engage with rough sleepers who might be difficult to locate during the day.

With the help of our experienced senior staff and management, you will be supported and trained to use your strong communication and creative problem-solving skills. You will receive regular support from experienced staff who will both guide your work and encourage and facilitate your personal development.

 At Thames Reach we are driven and committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in service delivery to vulnerable people.

As well as a great working environment we also offer:

• Support to develop your leadership and strategic skills.

• A contributory pension scheme, tuition aid and management specific training.

• 29 days holiday and 8 paid bank holidays.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

For more information and to apply please visit our website.

About the role: 

VoiceAbility are recruiting for a full time (37.5 hour) Helpline Referral and Information Advocate to work as part of our Helpline team. You will be the first point of contact for all enquiries and referrals across various advocacy services.

The Helpline Referral and Information Advocate will answer inbound calls, respond to emails and texts and process post in a fast-paced environment. You will be responsible for meeting key performance indicators and delivering excellent customer service.

Our Helpline Referral and Information Advocate have regular contact with the people we support, their family or friends and various professionals. The Helpline Referral and Information Advocate will take referrals and give initial information to people who may be marginalised or vulnerable, enabling them to access our Advocacy Services.

Advocacy can be vital for people who cannot speak up for themselves, or people who feel they do not have the power to do so. In your role as Helpline Referral and Information Advocate you will empower people to advocate for themselves where possible. Your work will also enable our advocates to offer people face-to-face advocacy that strengthen voices, supports human rights and changes lives.

Position: Helpline Referral and Information Advocate

Location: Home based 

Hours: 1 x 37.5

Starting Salary: £21,000 with future scope to earn up to £28,000 subject to annual performance appraisals

Benefits: 28 days annual leave plus bank holidays (pro-rata); 5% employer pension & 3% employee contribution; Salary sacrifice pension scheme; Separate Life Assurance Cover; Staff discount scheme including supermarkets, fashion, restaurants, cinemas, holidays and much more; Discounted Gym Membership; Cycle to Work; Employee Assistance programme; Supportive working environment fostering a good work/life balance; Support with professional development.

Closing date for applications:  By midnight on Sunday 8th November

Interviews: Monday 16th November to held via Teams

To be successful, you must show that you would be able to:

• Provide low-level advocacy support and signposting to those who contact the service.
• Undertake a range of administrative activities, including monitoring activity and collating of statistics.
• Use a range of systems to support efficient, high quality processes and practices across the service.
• Demonstrate excellent communication skills with brilliant listening skills.
• Build and maintain strong working relationships with a variety of internal and external contacts, including people with communication issues.
• Identify and act appropriately where issues of safeguarding individuals arise.
• Use strong IT skills to accurately record information in line with policy and current data standards.
• Manage calls and emails to the service; obtaining and utilising relevant information from callers to handle calls effectively and ensure appropriate signposting or outcomes for the caller.

Desirable skills or experience:

• Previous experience of call handling or frontline reception work in Health, Social Care or Education or Third Sector organisations.
• Awareness of the Mental Health Act (1983, revised 2007), Care Act (2014) and Mental Capacity Act (2007) and The Principles of Human Rights and Advocacy.
• Experience of delivering excellent customer service in fast-paced and challenging environments

You may have experience of the following: Advocacy, Vulnerable Adults, Social Work, Healthcare, Policy, Legislation, Support Work, Charity, Third Sector, Advice & Guidance.

How to Apply:

To apply for this role, please complete the online application form using the person specification to give examples of how you meet the criteria for the role, outline your full employment history, and upload your CV. (NB your CV will not be used for shortlisting)

Interviews will be held using online video calling.