Behaviour change engagement officer community links jobs
The Community Engagement Officer will play a pivotal role in delivering Alzheimer’s Research UK’s Dementia Community Champions (DCC) programme. Launched in 2022, the programme empowers volunteers to share dementia information within communities that are under-served in terms of access to health information and research, and at higher risk of being affected by dementia. The programme has to date focused on South Asian communities in Leicester, Nottingham, and Derby. In 2026, it will expand to include Black African and Black Caribbean communities in East London. As the programme continues to grow, the Officer will have significant scope to support, shape, and develop this important area of work.
Dementia Community Champions are volunteers trained by Alzheimer’s Research UK to deliver events in their communities to increase knowledge and understanding of dementia, brain health and dementia risk factors. They also emphasise the importance of taking part in research in their local communities.
They do this by:
- attending and completing training in dementia, risk factors, and dementia research run by the core ARUK team.
- holding events within their communities to share dementia information.
- sharing leaflets and other resources.
- speaking to local people about their experience of dementia and signposting them to appropriate information and opportunities.
This role will be known internally as Dementia Community Champion – FTC*
Key Responsibilities:
Day to day support of volunteers
· Assist in the recruitment and management of new DCC volunteers, ensuring a smooth onboarding process and volunteer journey.
· Act as a point of contact for DCC volunteers, providing guidance, support, and timely responses to their enquiries.
· Empower volunteers by helping them build skills and confidence to talk about dementia and dementia research, and to engage effectively with their audiences.
· Plan, facilitate, and deliver monthly online meetings. This includes coordinating with volunteers, arranging logistics, addressing queries, and liaising with internal stakeholders.
Comprehensive admin support
· Provide comprehensive administrative support for the programme, including assisting volunteers in organising and evaluating their events.
· Collect key metrics from the programme to monitor progress and evaluate activities.
· Maintain relevant files and documents, ensuring accurate recording of data and adherence to GDPR.
· Ensure activities comply with ARUK’s branding and style guide.
Support the delivery of Dementia Community Champions in underserved communities.
· Assist in the development and delivery of DCC training and ongoing support to volunteers to hold their own events.
· Act as a champion for DCC across Alzheimer's Research UK, effectively communicating the importance, successes and challenges of the programme. Share insights and support colleagues across ARUK in their efforts to reach underserved communities.
· Collaborate with the DCC Manager to produce ongoing evaluation of the programme. Proactively suggest new initiatives and continuous improvements.
What we are looking for:
· Science graduate or equivalent level of education (biomedical or biological subject) or relevant work experience
· Experience of discussing health or research with the public.
· Experience of communicating complex health information in a simple and accessible way.
· Awareness of current topics in dementia and dementia research
· Demonstrated experience in providing comprehensive administrative support for programmes or initiatives.
· Experience of working with and supporting volunteers.
· Project and events coordination experience.
· Effective written and spoken communication skills.
· A confident, friendly, and professional attitude; would feel at ease representing the charity to a range of audiences.
· Willingness and ability to travel independently in the UK and occasionally to work outside of regular office hours when needed.
· Ability to manage multiple tasks, prioritise responsibilities, and meet deadlines effectively, especially in a fast-paced environment.
· The willingness to learn and understand about dementia and dementia research and be able to use learning to effectively train others on topics of diagnosis, treatment and prevention.
· Willingness to work collaboratively with colleagues across different departments, as well as external stakeholders and volunteers, to achieve common goals.
· Openness to adapting to changing circumstances and priorities, as well as flexibility in approach when working with diverse communities and volunteers.
· Ability to understand and empathise with individuals affected by dementia, as well as volunteers who may have personal connections to the cause.
· Dedication to promoting diversity, equity, and inclusion within the programme and ensuring that all volunteers feel valued and respected regardless of their background.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 25th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about bringing people together to make a difference for the natural world?
At Synchronicity Earth, we believe a thriving planet depends on biological and cultural diversity being valued, celebrated and able to flourish. Our work is grounded through relationships and connection, and therefore bringing the right people together, in a thoughtful and intentional way, is integral to our mission.
We are looking for a highly organised, enthusiastic and proactive Event Officer to support our diverse programme of events, conferences and external engagement activities, with a particular focus on engaging funders and philanthropic partners.
Working closely with the Philanthropy & Engagement, Communications, and Programmes team, you will support the research, logistics, and administration required to connect and engage our supporters, prospective funders, conservation partners, allied organisations and wider networks. Through this essential role, you will help to raise Synchronicity Earth’s profile, influence funding practices in the environmental sector and champion the voices and perspectives of marginalised and underrepresented people in global conservation forums.
As a great candidate, you will have a strong attention to detail, be proud of your event organisational skills, and excel at problem solving for the team and external stakeholders.
If you are excited about the art of convening and are motivated to deliver administrative tasks to a high standard with thoughtfulness and care, we would love to hear from you.
PLEASE NOTE THAT IF YOU USE AI IN YOUR APPLICATION, YOU ARE MUCH LESS LIKELY TO BE SHORTLISTED. WE WANT TO SEE YOUR UNIQUE, BRILLIANT SELF. We do not use AI in any part of our decision-making process for recruitment.
Closing date: 26 January 2026
First stage interviews (Zoom): 2 – 6 February 2026
Second stage interviews (at our office in-person): 9 - 13 February 2026
Synchronicity Earth’s mission it to bring conservation to life through our work, championing effective approaches and increasing funding for Earth’s overlooked species and ecosystems and the communities working to protect them.
By joining, you’re not just taking part; you're contributing to our vision of a world in which biological and cultural diversity are valued, celebrated, and flourishing.
We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. We also welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet.
Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.
Application and Recruitment Process
Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you. Please also let us know which pronouns you would like to be referred by, if you wish.
How to apply:
· Complete the application questions, upload your CV, and submit your application through Charity Job.
· Fill in our candidate survey. Whilst this survey is optional it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.
Guaranteed Interview Scheme
We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.
As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey, the details of which you will find in the attachment called Guaranteed Interview Scheme and Candidate Survey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage assessment. The results of this assessment will be used to select candidates for the first-stage interview.
The client requests no contact from agencies or media sales.
The Volunteer Management team is responsible for embedding an organisational approach to volunteer engagement which enables volunteers to feel inspired, valued, supported, and connected to the charity, where they are a vital part of our community.
The Volunteer Coordinator plays a significant part in contributing to the success of the team in coordinating key parts of the ‘volunteer journey’ (recruiting, induction, training, supporting, and retaining volunteers). Of equal importance is influencing colleagues and providing advice and guidance whilst building collaborative working relationships with key stakeholders. The role is vital to establishing good practice in volunteer involvement, developing a culture of positive engagement and raising the profile of volunteering internally and externally.
This is a 12-month fixed term contract
Key Responsibilities:
Relationships, teamwork and collaboration
· Build strong relationships and collaborate with key stakeholders across the charity to identify and implement ways to enrich the volunteer experience, maximise the volunteer opportunities and strengthen the volunteer infrastructure.
· Work collaboratively with teams that manage volunteers to provide good practice advice and guidance on effective volunteer supervision.
· Promote a positive culture of engagement that values, embeds, and promotes the work of volunteers both internally and externally.
· Take a proactive approach to understand external events and initiatives taking place across the charity, providing advice, guidance and support on the requirements for successful volunteer involvement.
Communication, resources and training
· In conjunction with the Volunteer Manager, coordinate the review, development and implementation of robust practices and procedures associated with all aspects of the volunteer journey.
· Working collaboratively with teams that manage volunteers, support with the development and implementation of volunteer training and associated resources.
· Lead on the upkeep of volunteering information on internal communication channels, ensuring all relevant policies, reference materials and documents are made available and kept up to date.
· Contribute to the production and distribution of resources for volunteer-involving events, including, but not limited to recruitment, onboarding, and training materials.
Administration, customer service and delivery
· Provide high-level customer service throughout the volunteer journey; contributing to recruitment, induction, training, support, retention and exit of volunteers in line with our values and strategy.
· Acting as a key point of contact for the import, maintenance and integrity of volunteering data, working with colleagues to ensure accuracy, validity and reliability that reflects volunteer contribution and delivers reliable insights.
· Coordinate the administration volunteer recruitment and selection process to foster an environment that promotes equality, diversity and inclusivity and ensure a fair and consistent approach is followed.
· Act as the first port of contact for internal and external enquiries, coordinating the shared volunteer email inbox.
· Lead and support the effective delivery of volunteer involving activities at weekend events, where necessary.
What we are looking for:
· Strong understanding of the principles and good practice of successful volunteer involvement including recruitment, selection, induction, training, support, recognition, and retention.
· Knowledge of IT packages such as MS Outlook, Word, Excel and PowerPoint.
· Significant experience of working to recruit, support, engage, and manage volunteers.
· Experience of working within the charity sector.
· Experience of working in a customer-service or people-facing environment.
· Experience of working with partners and/or external agencies.
· Experience of processing and/or handling personal (sensitive) data.
· Experience of evaluating volunteer activities and projects.
· Ability to build and maintain effective working relationships at various levels across the charity.
· Excellent communication skills, including networking and presentation skills.
· Strong negotiating, influencing and problem-solving skills.
· Developed organisational skills with a strong attention to detail.
· A conscientious approach to work and good time management skills.
· Ability to write guidance documents, which convey complex information clearly.
· Good project management skills with an ability to implement and coordinate large projects.
· Ability to work under pressure, manage conflicting priorities and changing deadlines.
· Excellent IT skills.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £29,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 25th January 2026, with interviews being arranged once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Come join an incredible team using joy, adventure and the outdoors to transform the mental health of London's most disadvantaged children. We're looking for someone a little bit special who believes in the deep potential of children who are not thriving elsewhere in life.
The position is a dual role. You’ll join as one of three dedicated Youth Workers and will lead on a portion of Free to Be Kids’ year-round follow-on support for vulnerable young people who we have already engaged via our Thrive Outside residentials. Crucially, a core aspect of the role will be leading an average of 8-10 of our residential projects across each year - working on the ground with the children, leading the volunteers, and helping make the projects special, safe, and transformative for vulnerable young people, many of whom have complex needs. You’ll be joining a small staff team of 9, supplemented by a vibrant and committed group of volunteers.
Attendance at approximately 8-10 five-six night residential projects per year outside London is a core component of this role. A full driving licence is not required but may be an advantage.
Watch our 2 min introductory video to see the power of what we do. https://bit.ly/ASummaryOfOurWork
On offer to the right candidate:
Salary: Circa £29,000-£32,000, dependent on experience.
Hours: Fulltime: 37.5 hours per week. Essential attendance on at c.8-10 residential projects a year.
Leave: 25 days per year, plus bank holidays and up to 13 additional pre-set discretionary reward days in September and during the Christmas period.
Other benefits: 4% employer pension contribution paid on full base salary, rising by 1% per year of service, up to a maximum of 7%, hybrid working, office with great transport links, flexible working (outside core hours), employee reward scheme, a tight-knit effective team with great morale.
Based: Hybrid – our small office in Waterloo, London. Hybrid working is well established with the majority of the team splitting time around 50:50 between the office and home.
To start: February-March 2026
.
Who we’re looking for:
Our next Youth Work hero. You'll be fun, active, energised, resilient, and experienced in work with young people with complex needs, and looking to join an organisation you can believe in and who in return will believe and invest in you.
You’ll have multi years’ experience working alongside young people who might struggle in other settings and will be used to dealing with a range of behaviours and complex support needs, ideally including mental health support needs,with a good understanding of safeguarding. A basic level of comfortableness in the outdoors, resilience to keep going with a smile when it's wet outside, and the silliness to be the first to jump into the lake will see you in good stead for this role.
You’ll have the flexibility to work away from home on up to 10 week-long residential projects per year. Ideally, you’ll also have experience of leading projects for children – whether residential or non-residential. Experience of working on or leading residentials projects themselves is not required but may be an advantage.
We are a small, vibrant, fun and friendly staff team of 9, growing to 11 when these 2 Youth Worker vacancies are filled, supported by a committed volunteer base of around 200.
We are particularly keen to encourage applications from those who can help us represent the lived experiences of our children through their own lived experience or background.
To apply:
See full Job Description & Person Specification on our website.
Send all 3 application elements in one email to the address within the application pack by the closing date of 8pm, Tuesday 13th January 2026.
- CV or up to date LinkedIn profile.
- A short introductory video of 1-3 minutes (maximum) showing your vibrancy, fit for the role, recapping your existing experience, and telling us something interesting about yourself! (Top tips: Keep it fast paced and lively; shorter may be better; touch on the person characteristics set for the role; something filmed quickly on your phone which feels organic is what we’re looking for.) As this is a people facing role the video’s purpose is to help bring life to your application, whilst helping us filter out solely AI written ones. We want to get a strong sense of YOU as we are looking for FIT with the organization, as well as experience.
- (optional) A short (1 side max) cover letter to bring your application to life.
Selection Process and Timeline:
Selection will be via two stage interview. As there is only a short turnaround from application closure on 13th January to 1st stage interviews 8th-9th January, we will assess applications and offer interview slots throughout the window. However, you will not be disadvantaged if you need to wait till the closing date to submit.
1st stage interviews: Monday 19th - Wednesday 21st January (virtual). We may offer some interview slots throughout the window but you will not be disadvantaged if you need to wait till towards the deadline to apply.
2nd stage final interviews: Wednesday 28th - Thursday 29th th January (in-person, London Waterloo)
Please hold interview dates as alternates dates are unlikely to be available.
The role requires an Enhanced DBS check and existing right to work in the UK.
If you have any questions about the role, contact us via our website and we’d be happy to arrange an informal chat. We look forward to hearing from you!
Using joy, adventure and the outdoors to transform particularly vulnerable London children's mental health.
The client requests no contact from agencies or media sales.
Contract- Fixed term until 31st December 2027
Salary- £31,600 per annum
Hours – Full time – 35 per week
Location- Newcastle/South Tyneside
Closing date: Tuesday 20th January 2026 at 11.30pm
Do you have a good level of knowledge and experience of supporting people with multiple disadvantage in a housing setting? Then join Shelter as a Housing First Engagement Worker and you could soon be making a real difference to people affected by the housing emergency.
About the role
As an Engagement Worker, you will be pivotal in delivering Shelter’s purpose to defend the right to a safe home by enabling those we assist to enforce their housing rights. You will be a key member of the Housing First team in South Tyneside, delivering intensive support to a small number of individuals with multiple disadvantage to move from homelessness to sustaining a tenancy. You will need to form links with partner organisations and agencies and your role will be fundamental in supporting someone on their journey through Housing First, supporting five[TG1] clients at any one time.
About you
You will need experience of support work, a proven ability to listen to, engage and work with individuals and communicate effectively with a variety of stakeholders, especially substance misuse services, health and probation and people with lived experience of homelessness. You will have an awareness of working in a trauma informed, strengths based approach to help people with multiple disadvantage, as well as having experience of writing and implementing person centred support plans and writing detailed case-notes. Also, you have flexible time management skills and are comfortable collaborating with people from other teams and organisations.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
Shelter North East has been supporting people in the region for over 25 years and provides advice over 12 local authorities. We are made up of an advice team, legal team as well as support services which include Housing First and DIY skills service, as well as an administration team. National staff based in the hub include a Community Fundraiser and Community Organiser, Lived Experience Officer and Business Development Manager.
We aim to bring about systemic change through our work with clients, training for our partners and volunteers and using evidence to bring about housing procedural and policy changes for people in the North East.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 350 words each.
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:
- We learn from our experiences and are open to risk
- We work together to achieve a shared purpose
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them
The client requests no contact from agencies or media sales.
Senior Finance Officer (Cash)
(HEO)
£36,000 to £39,494 (National)
The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are looking for innovative, solutions-focused people to join our team.
Representing the best covenant in the UK – His Majesty’s Government – we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions.
Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces.
Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.
The responsibilities of the Senior Finance Officer (Cash) will include:
- Preparing cash flow forecasts to support cash management, and support the payment run process
- Providing cash flow reports to the Cabinet Office to support the monthly group submission to HM Treasury
- Working with the Cabinet Office Treasury team in relation to funding requests
- Supporting the payroll and staff costs recording, ad-hoc recharging and purchase to pay processes
- Supporting continuous process efficiencies and improvements across the function, delivering maximum value for the GPA and ensuring robust controls are in place
- Preparing and processing journals
- Acting as contact for external and internal auditors of cash and associated controls
- Building relationships with key staff across Finance and the business in order to maintain effectiveness.
- Working with stakeholders, especially the Property Partner, to ensure key information is provided to aid robust forecasting
Key Skills & Experience
- Good experience of accounts payable, receivable and cash management
- Strong attention to detail and ability to analyse and interpret significant amounts of financial data
- Ability to develop productive relationships and effective networks with stakeholders across government organisations
- Good experience of systems and reporting e.g. Oracle
- Good Microsoft Office skills
- Ability to work in a geographically dispersed team
For more information, please apply using the link, or contact Emma Fuller at our retained search agent, Robertson Bell.
The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community.
We are recruiting four dedicated Locality Officers to join our new initiative: Live Longer Better in an Age Friendly Hertfordshire where your skills can make a meaningful impact within local communities. These roles will be hosted by Age UK Hertfordshire and North Herts and Stevenage CVS.
These pivotal roles within the programme team support the effective delivery of our work within local places so that more people across the county can enjoy their later life.
Working under the programme Lead and working closely with the programme team you will take responsibility in ensuring that the local delivery plans are implemented, working with the wider stakeholders in the local community.
You will provide direct support across multiple local areas on key actions, such as leading on walking audits, take a seat campaigns, and working with local stakeholders to identify, implement and embed age friendly priorities. In addition, you will play a key role with the programme communications and working with local communities, including overseeing and maintaining our approach to keeping contact with members, responding to enquiries and requests, coordinating events and email communications.
You will be responsible for day-to-day delivery of the local action plan, working independently while maintaining strong communication with the programme team. You will support ongoing review and development of processes as the programme evolves, ensuring our approach remains effective and responsive.
Responsibilities
- Lead engagement with district, borough, town and parish councils to embed Age Friendly principles within local strategies and service delivery, and support them through the process of preparing for and achieving formal Age Friendly accreditation.
- Collaborate with district partners to align local priorities and advance the Age Friendly agenda, establishing Age Friendly Partnerships(s) and working groups as required.
- Represent the programme and partner organisations at local community events, partnership meetings and engagement activities.
- Support establishment and ongoing delivery of local Older People’s Forums or equivalent structures to ensure strong resident voice in shaping priorities.
- Work with local authority and VCFSE partners to identify and pursue funding opportunities that can support local Age Friendly projects and innovation.
- Recruit local organisations, community groups and stakeholders to join the Age Friendly Network and strengthen commitment to age-friendly practices and sign up to the Age Friendly employer pledge.
- Participate in programme steering groups, providing insight from local delivery to inform countywide planning, priorities and system-level action, and vice versa.
- Lead or support delivery of local campaigns and engagement activities, including initiatives linked to national movements (e.g., International Day of Older People, Act Now Age Better, Take 5 to Age Well).
- Promote and support awareness, recruitment and engagement with the Age Friendly Ambassador Programme across the local area.
- Support development and implementation of the action plan for the local area, ensure it remains on track and is delivered within agreed times.
- Manage volunteers who will be supporting the implementation of the local action plan.
- Engage stakeholders across community, voluntary and statutory sectors to build commitment, through attending meetings.
- Establish means by which to engage with local people, raise awareness and interest in participating in the initiative.
- Research and coordinate policy development in line with this work.
- Prepare and present briefings and reports about progress against plans, at internal and external events.
- Produce written reports as required for internal management purposes as well as for wider external publication.
- Maintain a ‘lessons learned’ document to support and guide other areas wishing to progress an 'Age Friendly' assessment and programme of work.
- To develop an understanding of the needs of older people which are not being fully met and feed this information into the ongoing development plans for our services, and to help us target activity to address these needs.
- To assist with the evaluation of service feedback and ensure that relevant information is acted on by services and also used to develop future services.
- Keep accurate records using the partnership’s client management system.
- Set up Network meetings and record minutes.
- Ensure all activities are delivered in accordance with agreed policies and procedures e.g. equalities and diversity, health and safety, confidentiality, data protection etc.
- Support regular network communications, including the monthly newsletter and member bulletins.
- Work with the team to ensure the online resources and web pages are up to date, accurate and accessible to members, and meet the needs of new and potential members.
- Promote and support open and effective collaboration across the programme.
- Carry out all duties in a professional manner and in line with our values
You will have:
- An excellent understanding of project management
- The ability to influence a wide range of stakeholders, including local authorities, VCFSE partners, community groups and older residents.
- The ability to manage sensitive situations, differing viewpoints and competing priorities constructively.
- Excellent administration and time management skills.
- Excellent IT / information management skills.
- Excellent presentation skills.
- Good written & spoken communication skills.
- An understanding of the needs and concerns of older people, including those living with long-term conditions or disabilities or are underserved.
- Knowledge of statutory or voluntary agencies, ideally in Hertfordshire, and how they relate to those over 55 years of age.
- Knowledge of GDPR and its’ application in managing activities and volunteers.
- An understanding of marketing and communications.
- The ability to build effective working relationships with a range of people across sectors, and organisations, representing people of different cultures, background and beliefs.
- Ability to think strategically and develop/deliver detailed implementation plans.
You should have experience of:
- Supporting programme or project teams through coordination, communication and organisational tasks.
- Working on multiple projects and managing multiple deadlines & stakeholders simultaneously.
- Working with membership, contact or stakeholder management tools (e.g. excel, CRM).
- Working autonomously and managing workload independently, including in remote or lone-working environments.
- Managing volunteers.
- Working collaboratively with other organisations.
For further information about the roles and the Live Longer Better in an Age Friendly Hertfordshire please visit Age UK Hertfordshire's website.
Interviews will be held on: 28th January, 2nd and 5th February 2026.
Submit your CV together with a supporting statement telling us how you meet the person specification by the closing date of noon, Monday 19 January 2026
The client requests no contact from agencies or media sales.
We are recruiting a part time Transport Lead to join our new initiative: Live Longer Better in an Age Friendly Hertfordshire where your skills can make a meaningful impact within local communities. This post is for 21 hours per week and will be hosted by North Herts and Stevenage CVS.
This pivotal role within the programme team supports the effective delivery of our work within local places so that more people across the county can enjoy their later life.
Working under the programme Lead and working closely with the programme team you will take responsibility in ensuring that the local delivery plans are implemented, working with the wider stakeholders in the local community.
You will work on key actions, such as working with transport providers on support of bus shelter upgrades, leading on the chatty bus campaign, supporting the implementation of age friendly training for bus drivers and improving access to transport information, as well as other forms of transport including community transport schemes. In addition, you will play a key role with the programme communications and working with local communities, including overseeing and maintaining our approach to keeping contact with members, responding to enquiries and requests, coordinating events and email communications.
You will be responsible for day-to-day delivery of the local action plan, working independently while maintaining strong communication with the programme team and working with the locality leads on issues raised via local information gathering which highlights a broader, county wide related issue. You will support ongoing review and development of processes as the programme evolves, ensuring our approach remains effective and responsive.
To Apply: Submit your CV together with a supporting statement telling us how you meet the person specification by the closing date of noon Monday 19 January 2026.
Interviews will be held on: 28th January, 2nd and 5th February 2026.
For further information please visit Age UK Hertfordshire's website.
Responsibilities
- Implement the action plan for transport, ensure it remains on track and is delivered within agreed times.
- Collaborate with partners to align local priorities and advance the Age Friendly agenda, establishing Age Friendly Partnerships(s) and working groups as required.
- Represent the programme and partner organisations at local community events, partnership meetings and engagement activities.
- Support establishment and ongoing delivery of local Older People’s Forums or equivalent structures to ensure strong resident voice in shaping priorities.
- Work with local authority and VCFSE partners to identify and pursue funding opportunities that can support local Age Friendly projects and innovation.
- Recruit local organisations, community groups and stakeholders to join the Age Friendly Network and strengthen commitment to age-friendly practices and sign up to the Age Friendly employer pledge.
- Participate in programme steering groups, providing insight from local delivery to inform countywide planning, priorities and system-level action, and vice versa.
- Lead or support delivery of local campaigns and engagement activities, including initiatives linked to national movements (e.g., International Day of Older People, Act Now Age Better, Take 5 to Age Well).
- Promote and support awareness, recruitment and engagement with the Age Friendly Ambassador Programme across the local area.
- Support development and implementation of the action plan for the local area, ensure it remains on track and is delivered within agreed times.
- Manage volunteers who will be supporting the implementation of the local action plan.
- Engage stakeholders across community, voluntary and statutory sectors to build commitment, through attending meetings.
- Establish means by which to engage with local people, raise awareness and interest in participating in the initiative.
- Research and coordinate policy development in line with this work.
- Prepare and present briefings and reports about progress against plans, at internal and external events.
- Produce written reports as required for internal management purposes as well as for wider external publication.
- Maintain a ‘lessons learned’ document to support and guide other areas wishing to progress an 'Age Friendly' assessment and programme of work.
- To develop an understanding of the needs of older people which are not being fully met and feed this information into the ongoing development plans for our services, and to help us target activity to address these needs.
- To assist with the evaluation of service feedback and ensure that relevant information is acted on by services and also used to develop future services.
- Keep accurate records using the partnership’s client management system.
- Set up Network meetings and record minutes.
- Ensure all activities are delivered in accordance with agreed policies and procedures e.g. equalities and diversity, health and safety, confidentiality, data protection etc.
- Support regular network communications, including the monthly newsletter and member bulletins.
- Work with the team to ensure the online resources and web pages are up to date, accurate and accessible to members, and meet the needs of new and potential members.
- Promote and support open and effective collaboration across the programme.
- Carry out all duties in a professional manner and in line with our values
You will have:
- An excellent understanding of project management
- Excellent administration and time management skills.
- Excellent IT / information management skills.
- Excellent presentation skills.
- Good written & spoken communication skills.
- An understanding of the needs and concerns of older people, including those living with long-term conditions or disabilities or are underserved.
- Knowledge of statutory or voluntary agencies, ideally in Hertfordshire, and how they relate to those over 55 years of age.
- Knowledge of GDPR and its’ application in managing activities and volunteers.
- An understanding of marketing and communications.
- The ability to build effective working relationships with a range of people across sectors, and organisations, representing people of different cultures, background and beliefs.
- Ability to think strategically and develop/deliver detailed implementation plans.
You should have experience of:
- Team administration, supporting teams and individuals
- Working on multiple projects and managing multiple deadlines & stakeholders simultaneously.
- Working with membership, contact or stakeholder management tools (e.g. excel, CRM).
- Managing volunteers.
- Working collaboratively with other organisations.
Submit your CV together with a supporting statement telling us how you meet the person specification by the closing date of noon Monday 19 January 2026.
Action in rural Sussex is seeking a customer-focused, friendly Project Support & Communications Officer to join our expanding community buildings team.
Action in rural Sussex (AirS) supports rural communities across Sussex to be vibrant and diverse places in which to live and work. Community spaces play an important role in these local communities. They build community cohesion and resilience, support the health and wellbeing of residents, help overcome social isolation. contribute to the creation of vibrant local economies, and reduce carbon emissions by providing services and activities locally, and reducing their own carbon footprint.
Most community buildings are charitable, run mainly by volunteers who need a wide range of skills and knowledge to run a successful and sustainable community space. Our Community Buildings Service supports volunteers and hall managers by providing networking opportunities, training, newsletters, an online forum, and bespoke individual advice and support.
This is an exciting time for the service as we look to expand its reach and further develop our offer. The Project Support and Communications Officer will work closely with our Senior Community Buildings Adviser to support the delivery and development of the service across Sussex. You will be the first point of contact for enquirers, helping subscribers to the service to access our platforms. You will help to plan our training and events programme and provide administrative and logistical support. You will also manage communications and marketing for the service, including monthly newsletters, website updates, email communications and social media, and take the lead on updating and developing our CRM.
We welcome applications from individuals with strong organisational and IT skills, the ability to write lively, readable newsletters, web and social media content, experience of using CRMs to manage contacts and report to funders, and a strong focus on ensuring we provide an excellent service to community buildings.
If you share our vision of active, thriving rural communities, full of choice and opportunities for everyone, regardless of their circumstances., then we would love to hear from you.
How to apply
Applications must be via our application form which can be found on our website using the links provided. CVs will not be accepted.
To increase the capacity of rural communities to manage change for the benefit of all their constituents.


The client requests no contact from agencies or media sales.
We are looking for a Quality and Service Improvement Officer on a part-time basis to fulfil a job-share.
In this important role, you will manage the quality review process by providing expert advice and guidance and support the delivery of the caller feedback service.
You’ll be a key driver of Samaritans’ aim to improve the consistency and quality of our services, ensuring excellent service delivery to all our callers in their time of need.
Contract
- £16,500 - £17,500 per annum plus benefits (£33,000 - £35,000 FTE)
- Part time (17.5 hrs per week)
- Permanent
- Hybrid working with link to Ewell office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
- We are passionate about flexible working, talk to us about your preferences
What you’ll do
- Provide expert guidance to staff and volunteers in relation to quality reviews
- Manage the planning and administration of the quality review process
- Maintain and update quality review resources
- Champion quality improvement and development
- Coordinate the caller feedback process
- Engage with callers to gather feedback
- Communicate with branches and hubs to resolve complaints
What you’ll bring
- Proven experience of quality assurance or quality management
- Experience of engaging with service users to gather feedback, including vulnerable individuals
- Understanding of performance data and reporting methods
- Ability to manage difficult conversations with sensitivity
- Strong organisational skills with the ability to manage tasks and projects concurrently
- Good practical knowledge of data protection legislation
Full Job Description and Person Specification available below
Criminal record check (DBS)
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure attached below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: Monday 19th January 2026 at 09:00am
Interviews: w/c 26th January 2026
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
As part of our strategy for growth and national impact, SCAA is seeking a motivated individual to manage our newly formed Data function, as Data and Insights Manager. This is a hands-on managerial role, which will contribute to both the immediate data management requirements and lead on the development of the longer-term Data and Insights Strategy for SCAA.
The successful candidate will be instrumental in embedding a culture of data-driven decision making, using insights and analysis to support future growth, with a particular focus on fundraising, marketing and supporter engagement. They will ensure the right frameworks and infrastructure are in place to allow for effective data management and data-driven decision-making across the charity.
This role can be fully remote, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
- Significant experience leading data strategy, governance or CRM development in a fundraising, marketing or customer insight environment.
- Strong knowledge of data protection and GDPR compliance, with understanding of DPO responsibilities.
- Demonstrable experience in designing and interpreting data analysis and insights to inform strategic decisions.
- Experience overseeing CRM systems from a strategic perspective, including planning for improvements or new systems.
- Working knowledge of Power BI or other data visualisation tools from a user or strategic oversight perspective.
- Excellent leadership and line management skills, with experience developing staff and building data capability within the wider team.
- Strong communication and influencing skills, with the ability to engage senior stakeholders with complex data insights.
- Project management skills.
Desirable
- Experience within the charity sector, especially in fundraising or supporter engagement.
- Experience working with finance teams on reconciliation and Gift Aid processes.
- Qualification in data protection, data analysis, or a related discipline.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 3 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
- Hybrid Working (minimum 2 days per week in the office)
Selection Process
Interviews will take place at our base at Perth Airport in Scone. First interviews will take place during the week commencing the 9th February 2026 and second stage interviews will take place during the week commencing 16th February 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Thursday 29th January 2026. Please note that we may close this vacancy early if we receive a sufficient number of applications, so we encourage you to apply as soon as possible.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
Puropse of Alcohol Recovery Engagement
At our homeless hostel, our Alcohol Recovery and Engagement team deliver high quality, psychologically informed housing and hostel services to vulnerable, single homeless individuals, a number of whom have complex needs. These needs may include mental health issues, brain injury, neurodiversity, substance misuse and/or offending behaviour.
Working alongside the wider team at YMCA Wirral, the Alcohol Engagement Worker will recruit clients at the earliest possible stage, to deliver structured interventions that reduce harm to themselves and support them to access pathways to substance misuse treatment and wider health interventions.
The Alcohol Recovery & Engagement Worker will help individuals begin and sustain their recovery by conducting assessments, creating personalised plans, connecting clients to community resources, and fostering a positive recovery environment. Team members will also support individuals into both abstinence-based and medically assisted forms of recovery to reduce alcohol related harm.
What You’ll Be Doing
- Supporting people through the highs and lows, offering practical help, understanding and encouragement.
- Delivering harm reduction strategies and techniques within the CDE.
- Inspiring change and making a lasting difference in people’s lives.
Specific duties found on our full job description on our Careers Page on YMCA Wirral website.
What We’re Looking For
- A kind heart and a strong sense of empathy.
- Great communication skills to support and encourage others.
- A calm and measured approach to handling challenging situations.
- Personal or professional experience of homelessness, substance misuse or other related issues is desirable but not essential as training will be provided
To apply, please send your application form to our CEO Nanette by the 19th of January. Email found at the end of the application guidance document.
The client requests no contact from agencies or media sales.
Job summary
Job title - Fundraising and Membership Officer
Responsible to - Fundraising Operations Manager
Salary - £24,645 - £26,275 FTE per annum (pro rata)
(£19,716 - £21,020 actual) Exact salary dependent on experience
Hours of work - Part time - 28 hours per week (0.8 FTE). We consider part-time/job-share and flexible working requests
Annual leave - 30 days + 8 bank holidays per year pro rata
Location - This role is hybrid - split between home working and our Bristol office. You will be required to work a minimum of 50% of your hours from the office each week.
Job purpose
This role will underpin the operation of our fundraising and membership programmes, with a mixture of public facing interactions and focused operational, database work.
Our long-standing membership scheme is an integral part of our fundraising at Action for ME, and we are fortunate to have a generous membership base of over 3,000 loyal supporters. You will be the main point of contact for our members, ensuring they feel valued and connected to our work, as well as supporting efforts to increase our current membership.
You will also be responsible for the smooth running of crucial operational processes for our membership, trading and individual giving income streams, both during fundraising campaigns and day to day. With a commitment to continuous improvement of these systems, you will help us to increase the efficiency and quality of our stewardship, retain our donors and bring in new supporters.
Key duties
Membership
- Be the main point of contact for our members and provide high quality stewardship over the phone, by email and by letter, always ensuring consistent and high-quality communication.
- Be responsible for delivering operational tasks relating to the membership scheme and improving their efficiency. Including, but not limited to, gift importing and processing, data administration, thanking members, processing renewals and sending out renewal reminders.
- Work with the Fundraising Operations Manager and our Senior Supporter Engagement Officer to monitor the performance of the membership programme and support its growth.
- Maintenance and creation of the mailing lists for our membership magazine, InterAction. Assist with the distribution of the magazine across all channels (post, email, audio).
Individual Giving & Trading
- Ensure that gifts are processed, recorded and thanked appropriately in a timely manner; and that database records are kept up to date, in line with fundraising data regulations.
- Assisting with the administration of our Winter and Spring raffles and Lottery programme.
- Work with the Fundraising Operations Manager and the wider team to maximise fundraising potential using data and donor insights/feedback.
- Maintain a high standard of data quality and record keeping on our database, ensuring our fundraising processes and procedures are applied in line with all regulatory and governance requirements including GDPR and those of the Fundraising Regulator.
- Processing all outgoing post for the Fundraising team, including online shop orders, from our Bristol office. Complete other office-based tasks as required. You will be required to work at least 50% of your hours from the office.
- Work alongside the fundraising team to deliver our strategy and workplans, including involvement in projects and fundraising campaigns as required.
Other duties
- To attend and contribute constructively to team meetings and other meetings as required
- To positively promote the work and activities of Action for ME at all times
- To contribute to the team’s overall strategy delivery, annual planning and budgeting.
- To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Fundraising Operations Manager, Director of Fundraising & Development or the Chief Executive.
- Act as an advocate for the Charity and its work.
Person Specification
Experience and knowledge
- Demonstrable experience in building relationships with customers or stewarding supporters and donors.
- Experience using Microsoft Excel for work, including basic excel functions, basic formulas and list tools.
- Experience of using a CRM database, preferably Raiser’s Edge
- Minimum 2 years previous fundraising experience (desirable)
Skills and Behaviours
- A confident multitasker who is comfortable dealing with a variety of enquiries and managing a varied workload.
- Excellent verbal communicator, skilled in engagement, empathy and interpersonal skills.
- Excellent written communication skills including creating reports to measure progress.
- Ability to use own initiative, solve problems, work independently and to work well in a team.
- An understanding of data protection including UKGDPR
- Strong IT skills, including the ability to use Microsoft Office, databases and web-related programmes and software.
- An understanding of ME and the impact on people affected by it (desirable).
Attitudes and values
- Enthusiasm
- Integrity
- Resilient
Key competencies
- Effective communicator
- Results driven
- Attention to detail
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
The Talent Set are delighted to partner with Tommy’s on a fantastic Deputy Marketing Director role. This pivotal position offers an opportunity for a strategic leader to shape and drive next level growth for baby and pregnancy charity Tommy’s, making a meaningful difference through striking brand activity, innovative campaigns, engaging content and storytelling and impactful digital marketing.
The Deputy Marketing Director will raise awareness and consideration of the Tommy’s brand, bring more people to the charity for support and market the charity to target audiences, businesses and potential donors and fundraisers.
This is a particularly exciting moment to join Tommy’s as an organisation. We have recently unveiled a new creative brand platform and in the delivery phase of a 5-year growth strategy. With maternity care firmly in the public spotlight, there is also significant opportunity to shape the conversation, build momentum and extend our reach. We are seeking someone creative and proactive to lead this next chapter, helping to translate increased visibility into meaningful change to help bring more babies home.
About the Charity
Their vision: To stop the heartbreak and devastation of baby loss and make pregnancy and birth safe – for everyone.
Their mission: Tommy’s leads research and transforms care. They provide expert information and support throughout the pregnancy journey. Working with communities and partners, Tommy’s challenges inequities and campaigns for change to make pregnancy and birth safer for all. Together, we save babies’ lives.
Marketing & Engagement directorate vision: To make Tommy’s unmissable as a household name and a fundraising cause. The directorate encompasses, Marketing, Communications and Campaigns, Public Fundraising and Digital and Innovation.
Key Responsibilities
- Lead the marketing team to deliver integrated brand and marketing campaigns that raise awareness of Tommy’s mission and impact through research and provision of support among the target audiences
- Develop and implement comprehensive marketing strategies aligned with the organisation’s mission and goal
- Oversee the creation and execution of multi-channel campaigns, ensuring clear messaging and impactful delivery
- Cultivate relationships with external partners and stakeholders to enhance brand visibility and support fundraising efforts
- Manage budgets and resources effectively, ensuring maximum return on investment
- Use data and insight to understand audience, channels and brand and to guide the strategy, planning and execution
- Set and track marketing OKRs, KPIs and budgets, evaluating progress, performance and delivery
- Lead on content, audience and stories strategies
- Drive the digital marketing strategy, growing social media presence, optimising SEO, digital campaigns, SEM and website content
- Support our income and growth through promoting public fundraising activities and supporting corporate partnerships
Person Specification
- Demonstrated experience in strategic marketing leadership and brand development and engagement within the non-profit or charity sector
- Proven ability to develop impactful campaigns across digital, print, and media channels
- Excellent communication and interpersonal skills, with the ability to influence and inspire diverse audiences
- Strong organisational skills, with the ability to manage multiple projects and priorities effectively
- Proficiency in marketing analytics and data-driven decision-making
- Commitment to the values of the organisation and a demonstrable interest in the pregnancy and baby sector
- Ability to work collaboratively with various teams and external partners
What’s on Offer
- Salary: £60,000-£64,000
- Permanent
- Location: London, hybrid – 2 days in the office per week
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
We are looking for a Digital Business Analyst to join our Digital Services team at Samaritans. As Digital Business Analyst, you’ll deliver new key digital tools, and improvements to existing tools and processes used by volunteers in the UK and Republic of Ireland (ROI).
You’ll improve outcomes for both volunteers and branch staff involved in the recruitment, onboarding, training and development of volunteers and providing safe and supported listening services to our callers.
By improving current systems and delivering new digital tools, you'll support Samaritans in achieving our vision that fewer people die by suicide.
A Business Analyst qualification is essential in this role e.g. BCS International Diploma in Business Analysis, IIBA (CCBA), PMI-PBA or equivalent.
Contract
- £37,000 - £40,000 per annum plus benefits
- Full Time (35hrs per week)
- Permanent
- Hybrid working with link to Ewell office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
- We are passionate about flexible working, talk to us about your preferences
What you’ll do
- Assess stakeholder needs and define detailed requirements against the suitability of software solutions
- Deliver new digital tools which align with business objectives
- Consider how system developments and new technology can support service improvement
- Perform data-mapping for system integration and migrations
- Develop and document process improvements
- Create UX/UI screen layout
- Solve user issues submitted through our service desk
- Deliver training, guidance and support to system users
What you’ll bring
- Proven experience in triaging user problems and identifying solutions
- Experience in performing gap-analysis to identify best solution options
- Strong understanding of the role of technology in the enterprise architecture and how it integrates with other systems
- Experience with delivering Salesforce or other CRM systems
- Ability to understand users and their needs, based on evidence and lived experience
- Ability to interpret, document, and prioritise requirements that can be understood by both stakeholders and software suppliers.
- Experience in shaping online user journeys
- Comfortable communicating with internal and external stakeholders
- Ability to manage multiple projects and deadlines
- A Business Analyst qualification
Full Job Description and Person Specification attached below
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure attached below. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: Monday 19th January 2026 at 09:00am
Interviews: w/c 26th January onwards
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.

