Lead with your Heart at Making Space

We have an opportunity available for a carer support worker to join the team at our Carers Wellbeing Service based in Calderdale,West Yorkshire HX1 5BD which provides a value based support, advice and information service to carers living in the Calderdale area. 

Making Space is an award winning and values based national charity, we always aim high and our vision is to put Wellbeing at the Heart of Health & Social Care. At Making Space our focus is upon building relationships, connecting communities and providing quality care as unique as the people we support.

The Role:

You will  provide a values based support, advice and information service and empower and help carers with a range of issues on a one-to-one basis including by providing practical and emotional support, access to welfare benefit advice, carers assessments, emergency back up plans and to assist carers to develop coping strategies.

This role will also involve the development and delivery of a new buddying service for carers.

Whilst skills are important, our main priority for any new colleague is to find people who share similar values and attitudes to our own.

Who we are looking for:

Kind Hearts – generously building empathy and connection to create a sense of belonging

Tailor Making – nurturing unique relationships to make every day count

Dreaming Big – harnessing imagination we generate confidence in ourselves and others to take the first step

Having Courage – committing bravely to working in ways that take us to new places

Being Ready – responding to whatever comes our way by moving forward together

We offer a range of tailor-made rewards including:

Wagestream - Access up to 30% of your wages as you earn
Pension Schemes min 3% employer contribution
Paid sick leave
Death in Service benefit
Lifestyle discounts through Love 2 shop and Health service discounts
Holidays: 28 days inc. bank holidays subject to contract
Double time for Xmas Day, Boxing Day and New Years Day
Buy and sell up to 2 weeks holiday – statutory limits apply
Access to library of learning through e-learning portal
Free qualifications level 2 to 6 in Health and Social Care, Management, Admin plus others
Continuous professional development for professionally qualified colleagues
Career development opportunities – 1 in 2 senior posts filled through internal promotion
Travel schemes - cycle to work, car maintenance and 40p a mile travel expenses
Colleague engagement hub and monthly colleague awards

Location: Waltham Forest Resource Hub

Salary: £26,000-£27,000 (Unqualified) 27,000-29,000 (Qualified) per anum

Hours: 37.5hr per week

Contract: Permanent

Vacancy Reference: S027

Closing date: 13th December 2021

Interview date:  17th December 2021

Solace is an innovative, exciting, grassroots charity working across London. Our purpose is to bring to an end the harm done through domestic and sexual violence to all survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

About the Service

Waltham Forest Therapeutic Marketplace is the first point of contact for survivors seeking to access therapeutic support. It also provides a range of women only group sessions.

This service is part of the wider Solace Advocacy Support Service (SASS) which is made up of professional staff offering short to medium term support to women and men affected by domestic and sexual violence in the community. The service offers information, advocacy and specialist services to increase safety and meet a range of needs – these can include ongoing safety concerns, emotional or housing support, legal options, reporting to the police, help around child contact, benefits and financial advice.

About the Role

You will be the first point of contact for survivors seeking to access therapeutic support and group work. You will be undertaking assessments and offering appropriate onwards referrals to counselling and other therapeutic interventions. You will be organising and delivering group sessions.

About You

You will need to have thorough understanding of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support. You will need a passion for working with victim/survivors of domestic abuse.

You will have the skills and ability to manage a busy service which involves processing referrals, carry out risk and needs assessments, safety planning. You will have knowledge of the available legal remedies, housing and welfare benefits. You will have excellent administrative, IT and time management skills.

Solace Women’s Aid values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applicants from black minority and ethnic communities.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment we require all successful candidates will be required to complete a satisfactory DBS (Disclosure Barring Service) disclosure.

No agencies.

This role offers the opportunity to join and manage our Bedfordshire Peer Support Service which offers group led sessions and mentoring in Bedford, Ampthill, Dunstable, Biggleswade and Leighton Buzzard.

Job title: Peer Support Services Manager
Post no: 419
Working base: Flitwick
Area covered: Central Bedfordshire, Bedford
Reports to: Project Development Manager
Contract type: Permanent
Salary: £23,000 per annum
Contracted hours: 37.0 hrs
Working days: Monday – Friday
Working hours: 7.4 hrs per day
Flexibility required: Occasional evenings and/or weekends to attend events/meetings
Checks needed: Enhanced DBS and 2 satisfactory references
Start date: ASAP

The post holder will have lived mental health experience and will be responsible for coordinating the daily operations of the service to ensure that our service users are able to manage their mental health and move through their recovery journeys.  Along with the line management of our Peer Service support staff and volunteers, the role will involve the processing of referrals into the Peer Support service and also leading and supporting on more complex cases that may require intervention for suitability.

Service Delivery

• Operate a Peer Support service including peer support groups and mentoring across five localities in Central Bedfordshire and Bedford Borough and ensure outcomes which supports individuals with mental health and wellbeing needs in line with Mind BLMK’s agreed Peer Support model and requirements as well as contract requirements.
• Carry out assessments on individuals’ suitability for Mind BLMK’s Peer Support service in line with the Access to Service procedure
• Work with the Project Support Manager to ensure regular involvement of service users, volunteers and staff on local service delivery, organisational matters and wider mental health strategies

Management

• Maintain an effective workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of Peer Support Workers, Mentor Facilitator and volunteers).
• Provide the infrastructure Peer Support Workers need to deliver the support safely and confidently.
• Hold responsibility for health and safety for the five locations in line with Mind BLMK’s H&S policies, procedures and guidance (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises).
• Hold responsibility for all cash handling in line with Mind BLMK’s financial policies, procedures and guidance (records, petty cash income and expenditure.
• Hold responsibility for the collection, updating, monitoring and reporting of service data in line with Mind BLMK’s contract and systems requirements and procedures.

Entitlements/benefits: (Annual Leave and Benefits currently under review)

• Annual Leave: 23 days (pro rata) – benefits currently under review
• Health Plan: Free Health Plan with a wide variety of benefits
• NEST pension scheme: Auto-enrolment (employer contributes 3%, employee contributes 5%)
• Learning and Development: In-house training structure and external (as appropriate) for all employees and specific roles.
• Flexible Working: On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and would like to join our successful peer support service then we would love to hear from you.

Closedown: 5pm on Thursday 9 December 2021

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position, please click the apply button to be directed to our website. 

Mind BLMK has been annually assessed and approved as a Disability Confident Employer (previously “Two Ticks”) and has been committed to the Mindful Employer charter since 2008.

No agencies please.

Bethel Health and Healing Network (Bethel) is an award-winning charity founded on Christian vision and principles. The Charity works with some of the most vulnerable people in Birmingham. It’s two main services are a Doula Service and a Listening Service, with both being expanded to develop new activities in line with the Bethel Strategic Plan. The Listening Service comes under the umbrella of the Rapha Project, which also covers the mental wellbeing and healthy living activities. Bethel’s vision is to provide practical and emotional support to individuals, community groups and isolated and vulnerable people.

SUMMARY OF ROLE 

The Services Manager for the Rapha Programme is an expanding role, working within the parameters outlined in Bethel’s Strategic Plan, collaborating in partnership with local groups, consortia, and charities. Responsible for managing a team of paid staff and volunteers, accurate record-keeping of the progress of the project and outcomes for clients, reporting to funders, as well as engaging with partners and developing new strategic links across the city.

The role will include managing the Rapha Listening Service, preparing reports and statistics, and ensuring the future sustainability of the service, raising awareness of the service and its profile, to ensure clients’ voices are heard and listened to and their needs appreciated at strategic levels. The Services Manager will also be responsible for developing new ‘Rapha’ activities in line with the Strategic Plan. A person with good communication skills and development experience in a community engagement or social care/health environment would be best suited to this position.

DUTIES and RESPONSIBILITIES:

1. Leadership and Management

- To manage the Rapha Listening Service, for people with needs, local communities across Birmingham, as well as those referred from other agencies. This will involve the recruitment and training of a team of volunteers or interns who will become “listeners”. To manage any issues that may arise and signpost people, as necessary, to specialist agencies.

- To work closely with Bethel’s partner organisations, to develop and maintain a presence across the city.

- To provide high quality line management to the Rapha team, motivating and inspiring them to achieve Bethel’s objectives through clear communication and regular reviews.

- To work with the CEO, Senior Operations Manager, other senior managers, and the Bethel Board, to develop and implement the strategic/annual plan.

 - To establish new developments that are within Bethel’s Strategic Plan, or are part of Bethel’s vision, together with other partners and agencies

2. Project Management and Development

- To be responsible for the running of Bethel’s Listening Service, together with staff members and volunteers in the Rapha team.

- To develop a healthy-living project to provide health-focused activities especially for people who are isolated, vulnerable or at risk of mental health problems and to work with volunteers/interns and partners in the running of these.

- To work closely with Bethel’s Volunteer Co-ordinator to ensure best possible outcome for clients and volunteers

- To be responsible for assessing each beneficiary referred to the listening project, (including self-referrals), for making decisions about appropriate support for each and for ensuring that service delivery is implemented efficiently.

- To establish referral pathways, by liaising with other agencies and to provide support for service users who may require mental health support and/or healthy-living activities.

3. Networking and Partnerships

- To liaise and communicate with health and social care professionals providing health support to the client group (isolated and vulnerable people and those at risk of mental health problems), as appropriate.

- To liaise and network with a variety of voluntary and statutory agencies, to ensure that partnerships are sound, referrals are appropriate and that the voice of the project is heard across the city; through membership of consortia of relevance to the Rapha project, such as the Living Well Consortium.

- To advertise and promote the projects amongst professionals and agencies who are likely to refer new clients.

- To specifically engage with the Cairn Consortium, providing support of their “Live, Work, Heal” initiative, particularly in terms of giving advice regarding healthy living and healing initiatives.

4. Monitoring and Evaluation

- To keep accurate records, the expenditure of projects, feeding this back to the Operations Manager on a regular basis.

- To keep accurate records of the beneficiaries of projects, ensuring that monitoring of their progress is carried out and recorded and that statistics are reported to funders and the Bethel Board, as required.

- To report regularly in writing on the progress of the Rapha projects to the Bethel Board.

5. Quality and Compliance

- Ensure the highest quality service to the Rapha clients and volunteers, and in line with contractual requirements.

- Ensure effective use of data analysis and monitoring programmes to collate, analyse and use data to inform and drive performance.

- Ensure the highest standards of compliance in relation to safeguarding, health and safety, GDPR/data protection.

- To ensure Rapha’s compliance with the Trusted Charity quality mark and to co-operate in any future assessments for Trusted Charity.

6. Fundraising

- To identify funding opportunities and to work with the Fundraising Officer, Senior Operations Manager and CEO in the development of funding bids to support project management and development.

7. Other

- To carry out any further duties deemed necessary by CEO and/or Bethel Board

- Work within and adhere to Bethel’s policies and procedures.

PERSON SPECIFICATION :

Qualification:

ESSENTIAL

• A degree level or vocational qualification in a relevant subject (e.g., community development, health, mental health, social care etc.) or equivalent experience. 
• Experience and Knowledge

ESSENTIAL

• Experience of developing and managing community and/or health projects and developing collaborative partnerships.
• Experience of managing and/or working with volunteers and/or interns.
• Experience of collating service user monitoring information and ability to keep accurate records of work output and financial expenditure for the purposes of review and service development.
• Experience of working in a multi-ethnic, multi-faith setting.

DESIRABLE

• Experience of working with disadvantaged client groups.
• Experience in a health environment and/or in a community setting.
• Some knowledge or experience of recruitment and training

Skills and Abilities:

ESSENTIAL

• Good listening, verbal and written, communication and interpersonal skills and a friendly and non-judgmental attitude towards vulnerable people.
• Computer literate (word processing, PowerPoint, spreadsheets, email and internet), CRM systems.
• Ability to show leadership but also the flexibility to work under direction and be a team member.
• Ability to motivate and energise people.
• Fundraising and bid development.

DESIRABLE

• An ability to work with a diverse group of people.
• Customer service, marketing, or sales skills.
• The ability to create good work partnerships with multiple stakeholders both internally and externally

Competencies & Behaviours:

ESSENTIAL

• An understanding of a variety of cultures, together with an understanding of how a change in culture can isolate and affect an individual.
• In sympathy with the Christian ethos of Bethel Health and Healing Network.
• A high level of self-motivation and initiative, as lone or proactive work is a major part of the role 

Other:

ESSENTIAL

• Satisfactory Enhanced DBS check.
• Willingness to adopt a flexible working pattern, including attending meetings and events on evenings and weekends.

DESIRABLE

• Current, clean driving licence and car insured for business use

Bethel Health and Healing Network are committed to safeguarding and promoting the welfare of children and vulnerable adults.  All applicants will be vetted for their suitability to work with these groups where required. Applicants for posts that are exempt from the Rehabilitation of Offenders Act will be asked to undertake a Disclosure and Barring Service (DBS) check. Any offer of employment and continued employment will be contingent upon satisfactory vetting results and checks made prior to and during employment where required.

The deadline for applications is 4th Jan 2022 and interviews will be week commencing 10th Jan 2022.

If you have the skills and experience necessary and want to work with a fabulous bunch of people doing great work in and around Birmingham, then apply today.

Thank you for your interest in this role at Bethel Health and Healing Network.

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life? Do you have the commitment and resilience needed, to work with some of the most vulnerable people in our communities? If the answer is yes, please read on

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We are seeking additional staff to join the experienced and committed teams within our Complex Needs Services, across various Central London locations. You will be in a specialist role designed to work with people with complex support needs relating to combined issues; such as mental ill health, multiple physical health needs, poly-substance use and offending behaviour. 

As a Project Worker Complex Needs, your role will be to provide support to clients with complex needs to enable them to understand their related needs and to manage these effectively.  You will hold a caseload of clients and be responsible for completing comprehensive needs and risk assessments with them, to identify their short-term objectives.  You will also support clients to develop their living skills, develop and manage relationships, build social networks and to access various services.

To be successful, you will have previous experience of working with either rough sleepers or people with complex mental health, physical health or substance use support needs.  You will also have an understanding of working with people using person-centred approaches, PIE (psychologically Informed Environment), Trauma informed and working collaboratively within a harm minimisation and recovery framework. The ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health and social care sector is also needed.   As is a flexible and creative approach to working with a sometimes hard to engage client group.  

Flexibility is required, as you will be working a rota inclusive of early shifts, late shifts, weekends and bank holidays.

Closing date: 31st January 2022

Rounds of Interviews:  held on an ongoing basis until positions are filled

Advert may close early if all posts are successfully recruited to

This post will require an Enhanced DBS check to be processed for the successful applicant.

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.

This is an exciting opportunity to join a well-established integrated, innovative and enthusiastic team committed to providing high quality services for carers. You will work as a member of Enfield Carers Centre to support the delivery of carer assessments to unpaid carers in Enfield .  

 The role of an assessing officer is to ensure that support plans for those providing care are properly implemented, through assessment, visiting, and interviewing carers, involving other key agencies, and participating in reviews.    

• You will have a strong interest in working with individuals who are potentially experiencing challenges in meeting their wellbeing as a result of providing essential care for others.   

• You will ideally have a background in the provision of statutory services and be experienced in the assessment and review of carer related need; however, if you are highly organised, a good communicator and able to manage a constant workflow then this would also make you a strong candidate.   

• You will have the ability to communicate ,using empathy, with carers, occasionally the people they care for and refer on to other professionals/ agencies as required to implement support planning.   

• You will be knowledgeable, or willing to promptly learn, statutory duties under the Care Act 2014, and other relevant legislation, relevant when assessing carer related needs.    

The successful post holder will be committed to working with carers to empower them to reduce the impact their caring role has on their own wellbeing, and/or support them to withdraw from elements of, or even all, care provision should this be causing them concern.    

Good communication, admin and organisational skills together with an enthusiasm and commitment to providing a quality service are essential along with the willingness to work actively as part of a supportive centre team.    

The successful applicant must be a car driver and hold a full driving licence.  You will undergo an enhanced  CRB/DBS check.  Home Visiting and satellite working are essential parts of the role, once this practice is safe to resume, the successful candidate will need to declare business use in their car insurance policy.  

Recruiting for a Support Worker to join our Young People and Care Leavers in Milton Keynes!

GBP 20,000 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Milton Keynes Young Peoples Service is for people aged 16 - 21 with the capacity to support 58 customers at any one time. The service provides a high level of support to young people with a variety of complex support needs and backgrounds including being care leavers, looked after children, unaccompanied asylum seeking children's as well as those that have had previous placement or family breakdowns. The service is compiled of 5 properties, the largest capacity at one site being 16 units.

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/ domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour

Skills, Knowledge and Experience:

For the full job description, please see the Look Ahead webiste

Recruiting for a Part Time Support Worker to join our Service!

GBP 10,281 (Pro-Rata) per annum, working 20 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Job Overview:

Look Ahead's Young People's service in Kent is commissioned and funded by Kent County Council to provide supported accommodation and floating support to children and young people aged between 16-24 who are in care or deemed as a 'child in need' or children and young people leaving care. Young people are important to us. We support young people to realise their potential, enhance their life chances and to make the most of opportunities available to them.
We are looking for people who have a passion for working with young people, who understand the complexity of working with vulnerable young people and people who aren't afraid of rolling their sleeves up and getting in the thick of it!
If this is you, then we'd love to hear from you!

Support Workers will provide support to customers to help them develop the life skills they require to enhance their life chances. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Managing a caseload as well as administrative responsibilities
- Supporting key customers to set personalised SMART goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Housing management tasks which include managing the voids process
- Engaging in learning and development activity to increase knowledge and skills
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are always adhered to and to uphold all health and safety responsibilities within relevant policies and local protocols
- Ensure that all other Look Ahead policies and procedures are adhered to
- Engage positively in reflective practice sessions with colleagues.
- Carry out other management duties commensurate with the designated role level, as may be deemed reasonable by Look Ahead, including the management of other teams within the designated patch, or an alternative patch, if such a need arises

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Able to use own initiative and problem solve
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Desirable:

- Car Driver
- NVQ Level 2 or equivalent
- Experience of working alongside social services and other statutory agencies

You’ve got an in-depth understanding of mental health issues and substantial experience of working in a Social Care setting. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Service Manager.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Right now, we’re looking for someone like you to manage the day-to-day running of our Derby City Community Based Mental Health, Peer Support and Recovery Service, delivering in line with our values and recovery focused approach. Here, we provide personalised, community based support for people living with mental ill health, tailoring our support to each individuals needs, preferences, strengths and aspirations. Central to our support is the belief that sustainable recovery is possible for everyone.

In this vital front line management role, you’ll be responsible for everything from the day‐to‐day management of service contracts and staff, budgets and client caseloads. We’ll also rely on you to develop a service/location training and development plan and look after the service’s budget. You will support and manage volunteer coordinators, as well as mental health recovery workers. Managing all aspects of risk will be important too, as will ensuring data entry onto our MI and reporting systems is accurate and timely. In short, you’ll do everything you can to make sure the quality of the service we provide is nothing less than exceptional.

To succeed, you’ll need significant knowledge and experience of working in mental health and undertaking risk assessments. You will be solution focused and outcome driven, with a firm but inclusive, open and encouraging management style, lots of tact and diplomacy and the ability to lead by example. You must have excellent interpersonal skills, working with both our internal and external partners and all stakeholders. We’ll also be looking for a flexible approach to working hours and a willingness to participate in an on call rota. Adept at managing conflicting demands and priorities, motivating staff and delegating work also comes naturally to you. And, if you have a relevant professional qualification to go with your impressive experience, even better.

The post-holder should have previous experience of working within mental health.

The salary for this role is £24,606.00 with potential progression up to £25,901.00 per annum.

This is a permanent role and will require the post-holder to work 37.5 hours per week.

Recovery Focus is committed to working towards equal opportunities and we select staff solely on merit irrespective of race, colour, national or ethnic origin, gender, sexual orientation, marital status, age, social class, religious belief, disability or history of mental health or addiction problems. If you need support to apply for the role or adaptions at interview please contact the recruitment team to discuss.

This is a rolling recruitment process. Shortlisted candidates will be interviewed as and when they apply.

Please note that it is essential that both a  CV and personal statement are submitted in application. Applicants who do not include both will not be considered.

So, are you ready to take on this rewarding role that comes with some really great benefits?

Intro

Although we are proud to be affiliated to the RSPCA (South, East and West Devon Branch), Little Valley Animal Shelter is a completely separate, self-funded, small, local Devon charity (205154), located on a beautiful 20-acre site just outside Exeter. We have been operating from this site for over 30 years and despite the many challenges faced, last year we were able to rescue hundreds of vulnerable animals and we rehomed almost all these pets.

All our team are passionate about the many animals we care for and many of our staff have been with us for a number of years. With the future looking a little brighter (from the pandemic perspective) now is a great time to join our team as we have recently finished the rebuild of our new animal facilities, and are now poised to develop further and expand our services across Devon. 

About the role

Working alongside our finance manager, and to a lessor extent our CEO, the accounts and support services administrator will be responsible for processing our day to day finances and providing a range of support services. We are looking for a team player who can communicate effectively with colleagues. 

About you

The accounts and support services administrator will need to be highly numerate (although not essential, ideally AAT qualified or part qualified or equivilant)  with a comprehensive knowledge of bookkeeping/accounts and advanced Excel skills. 

The support serives aspects of the role requires good admin, multi taking, proiritisation and organisational skills.

We are also looking for a team player who can communicate effectively with colleagues 

Finally you will be highly motivated by our Charity’s work and have the ability to work effectively with the minimum of supervision, demonstrating integrity, understanding and empathy.

This is a permanent full time role working 37.5 hrs a week.

About Little Valley, why you should join us.

Little Valley - Big Heart 

It goes without saying that the biggest draw for people who want to join our team is their desire to help animals in need. Rest assured you will be to see first hand the importance of your role at Little Valley and also the impact it makes on the lives of the many animals that we care and support.

Little Valley Animal Shelter is a local Devon charity based in a beautiful 20-acre countryside site on the edge of Exeter. We are a separately registered Branch of the RSPCA meaning we are governed by certain overarching guidance to ensure excellent standards of care but receive minimal funding from the national charity. Because of this, working for Little Valley is challenging but hugely rewarding; with every achievement making a difference to animals on site and in our surrounding communities.

It costs over £1m a year to run Little Valley and we are in a strong and stable financial position, ready to invest in the development of our beloved charity and increase the levels of support we can offer to the animals in our region.

Our team of 33 staff and over 100 volunteers are based both at the Shelter and in our 5 retail shops which are dotted around the Devon area. The Shelter has over 30 dog kennels, including a specialist behavioural area. We also have over 50 cat pens, including a special cat compound. Finally, Little Valley has a unique stand-alone facility where we can house over 50 small animals such as rabbits, guinea pigs, ferrets and a wide range of rodents, not to mention birds of all shapes and sizes in our private aviaries. Over the years our extensive grounds and wildlife areas have also cared for farm animals, many of whom are now happy and much loved in their new homes. Working at Little Valley means you’re able to follow the journeys of the animals we care for, watching them from when they arrive with us, often from sad backgrounds, to when they are happily rehomed.

April 2020 marked a milestone in Little Valley's 30-year history as our final new kennel block were completed and commissioned - over the last few years we have totally rebuilt our cattery and dog kennels to allow us to deliver our highest standards of care in the very best facilities possible. The total cost of Little Valley's rebuild project has been well over £2m. 

It is a great time to join our wonderful team as the rebuild is now behind us and we are in the final stages of agreeing our strategy for the way forward. In the coming years we will be supporting even more animals who need our care in the Devon area and also raising our profile and diversifying our income streams to provide a more stable platform for the future. 

Recruiting for Support Worker to join our Homeslessness and Complex Needs service in Westminster!

£22,568 per annum - plus Pension scheme. 40 hours per week.

Edward Alsop Court provides accommodation for men over 50 with complex needs around health, mobility, alcohol use, or personality disorder. There are 15 self-catering beds for men over 35 with low needs, to prepare them for independent living. Specialist support is provided around re-offending behaviour, mental health issues, and substance misuse. EAC implements and promotes supporting people out of homelessness, particularly those with complex trauma or a diagnosis of personality disorder.

Job Overview

The post holder will work at Edward Alsop Court Hostel a support accommodation service for men with complex needs supporting men with complex substance use, mental and physical health and offending behaviours, and those who are nearing their end of life. The project offers 24 hour high support providing 79 bed spaces. Support is delivered by a team of support workers, specialist support workers and night workers.

The service sits in the heart of Westminster. Westminster is a high profile borough, with extensive network partners in ending homelessness and understanding of the needs of entrenched rough sleepers. Westminster offers extensive training opportunities,the service provides good work experience for psychology or social worker graduates. Edward Alsop Court Hostel works in partnerships with Westminster Council, The Passage, The Connection at St.Martin's, St.Mungo's, Turning Point, CGL, SLAM and other specialised services. The team works closely with each resident to secure appropriate longer term accommodation from the beginning of their stay.

The ideal candidate will have good knowledge and understanding of homelessness and demonstrate the ability to manage a complex group with dynamic needs. They will be someone who is energetic, enthusiastic, non-judgemental, a team player, thrives on working under pressure, providing effective crisis intervention, able to assess the needs and risks of clients, demonstrate good problem solving skills, and can demonstrate excellent networking and partnerships. They will have excellent communication skills (both verbal and written) and will be good at using their own initiative. The post holder will receive regular supervision and casework management sessions and monthly reflective practice sessions.

Key Accountabilities

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

- Undertake key-working responsibilities for a service-user caseload assigned by the Team Leader/ Manager.
- Empowering and providing holistic support to service-users with high complex needs, specifically; single homeless people with mental health and substance misuse problems, dual diagnosis and forensic histories.
- Building working relationships with local authorities, health trusts the local community and local police to support our service-users.
- To induct new clients in line with the service policy.
- To complete onward referrals to identified move-on and support clients to prepare effectively for move on.
- To support and encourage clients to undertake housekeeping and client duties as necessary in order to maintain a clean and safe physical environment.
- Reporting safeguarding issues efficiently using Look Ahead protocol policies and procedures.
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that service-users enjoy a high quality of accommodation.
- Advising service-users on benefits and financial difficulties.
- Conducting face to face interviews and assessments to assess service-users suitability for the service.
- Supporting service-users to set personalised goals in the form of a support plan.
- Ensuring ongoing assessment and management of risk assessments with service-users.
- Involving service-users in the development, design and delivery of the service.
- Maintaining service-users rent accounts, and ensuring their rent accounts are managed and kept up to date.
- Conducting Health & Safety checks.
- Assisting the team in meeting occupancy targets by proactively preparing properties to be re-let.
- To ensure that rental income is maximised by filling voids promptly and in line with the service's policy.
- To liaise with Housing Benefit and the Department of Work and Pensions to ensure that clients and the Hostel receive all monies due to them.
- To maintain a high standard of record keeping and keep all financial and administrative systems up-to-date and in line with policy.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.

For further information, please refer to job application link