Benefits assessment support service coordinator jobs

Are you passionate about education and eager to make a difference? Join our dynamic and mission-led team as an Educational Programme Coordinator. You’ll play a vital role in delivering high-impact tuition programmes, helping students overcome barriers and reach their potential.

If you're an organised and empathetic communicator who thrives in a fast-paced environment, this role offers the perfect blend of responsibility, variety, and purpose.

What You'll Do:

• Set up and manage tuition programmes for schools and Local Authorities and charities.
• Match tutors to students based on individual needs, availability, and subject expertise.
• Act as the main point of contact for families, tutors, school/LA staff, and link workers throughout each programme.
• Review EHCPs, student profiles, and supporting documentation to understand individual learning needs and tailor support accordingly.
• Respond to new tuition referrals and gather the information needed to plan appropriate support.
• Deliver tutor induction sessions to support onboarding and prepare tutors for their roles.
• Complete Risk Assessments prior to the start of each tuition programme.
• Share lesson feedback, gather input from stakeholders, and monitor student progress.
• Report on the impact of tuition and flag any concerns or areas for improvement.
• Attend tutor interviews and liaise with the recruitment team to fill roles.
• Troubleshoot and resolve issues throughout the day to ensure smooth programme delivery.
• Attend regular stakeholder meetings and share updates on student progress.
• Refer any safeguarding concerns to the Designated Safeguarding Lead (DSL).

We’re looking for someone who:

• Communicates clearly, empathetically, and professionally with a wide range of stakeholders.
• Builds trust and maintains strong relationships through consistent, responsive, and thoughtful communication.
• Is highly organised, with excellent attention to detail and the ability to manage multiple programmes and priorities at once.
• Stays calm and adaptable in a fast-paced environment, responding to challenges with confidence and a problem-solving mindset.
• Takes initiative to resolve day-to-day issues and improve systems and processes where needed.
• Is proficient in Google Sheets, Docs, and Gmail, and comfortable learning new digital tools.
• Has a genuine interest in education and in supporting students with diverse and complex needs.
• Has experience providing administrative or operational support to a team, ideally within an educational or youth-focused setting.
• Can work from our office in Angel, London four days a week, with the option to work remotely one day per week.
• Shares our commitment to safeguarding and promoting the welfare of children and young people.

Bonus if you have:

• Experience working with children with SEND, SEMH, and EHCPs.
• Knowledge of the UK education system.
• A background in teaching or coordination.
• Experience using tracking systems or CRMs.

Benefits
What We Offer:

• A friendly, supportive team that values growth and collaboration.
• Comprehensive training and development opportunities.
• Generous benefits package, including:
  • 26 days of annual leave (plus Bank Holidays).
  • Private health insurance with dental, physiotherapy and mental health support.
  • Discounted gym memberships
  • Enhanced parent policies.
  • Regular team socials, events, and celebrations.
  • Workplace Pension
• Salary: £24,000 - £27,500

About Us:

At Tutors Green, we believe every student deserves access to high-quality education—regardless of their background or circumstances. For over ten years, we’ve worked closely with schools and Local Authorities to deliver personalised tuition programmes that help disadvantaged pupils build confidence, overcome barriers, and achieve their academic goals.

We currently partner with over 100 schools and multiple Local Authorities across the UK. Our tutors support students with a wide range of needs, including those with SEND, SEMH, and EHCPs, and our team is committed to providing compassionate, impactful support where it’s needed most.

It’s an exciting time to join Tutors Green.

Demand for our services has grown rapidly, our internal team has doubled in size, and we’re working with more students, schools, and charities than ever before. As we continue to scale nationally, we’re looking for dedicated individuals to help us deliver life-changing education to the young people who need it most.

An Enhanced DBS check is required for this role, in line with our Child Protection and Safeguarding procedures. If you do not currently hold one, we will process this for you as part of the pre-employment checks.
 

Applications close on Friday 8th August. 1st stage interviews start immediately. Final stage interviews start in the week beginning Monday 21st July in our offices in Angel. Apply early to avoid missing out.
 

As part of our recruitment process, online checks on public profiles may be conducted in line with data protection laws. We ensure all checks are fair, non-discriminatory, and free from bias based on protected characteristics. Applicants are encouraged to maintain professional online profiles.

By applying, you consent to Tutors Green storing your personal details in our secure, GDPR-compliant database. We respect your privacy and will use your information solely for recruitment purposes. 

Job Purpose:  To coordinate and deliver an exciting range of Short Breaks activity clubs for children

Salary Range: £29,974  - £34,278

Hours of work:35

Working Pattern:

Term time hours: Tuesday/Wednesday – Saturday/Sunday 09:00 – 17:00 on a rota basis with one weekend day each week (max 35 weeks)

School holidays hours: Monday – Friday 09:00 – 17:00 (min 17 weeks)

With flexibility to meet service requirements

Employment type: Full-time

Contract Type: Permanent

Location:  YMCA Sovereign Centre, Slipshatch Road, Reigate, RH2 8HA (with occasional operation need to lead sessions in other areas such as Epsom, Leatherhead or West Sussex)  Reigate

Annual leave:Starting allowance – 33 days, inclusive of eight UK Bank Holidays.  Please note that school holidays are key delivery periods and annual leave is not usually agreed during these periods.

Benefits:

Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking : There is free parking availableat all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

Closing Date for Applications: Wednesday 6th August 2025

Interviews to be held: Week commencing 11th August 2025(s)

Proposed Start Date: 1st September 2025

Main Responsibilities:

• Plan and deliver a structured programme of enjoyable, recreational, high-quality activities to meet the needs of children and young people with additional needs and disabilities who attend Short Breaks clubs.
• To coordinate and take responsibility for the planning, allocation of places, and sufficient staffing to ensure safe delivery of Short Breaks clubs.
• To assist in the recruitment, training and ongoing development of the Disability staff team.
• Leadership and Line Management of a team of Play/Youth Workers and volunteers.
• Have responsibility for processing new referrals, initial assessments, individual care plans and any associated risk assessments or specialist plans to ensure we meet individual needs.
• To be the lead practitioner providing the staff team with advice, coaching and on-site management of club structure.
• To develop strategies and behavioural support plans for young people attending activities and access YMCA Disability Services.
• To be aware of Ofsted requirements and ensure Short Breaks clubs for children are compliant, with ongoing monitoring.
• Maintain and monitor agreed attendance levels and activity budget.
• To promote clubs and share stories via social media. Manage cohort numbers and waiting lists efficiently. 
• Lead in Administering medication, PEG feeds and undertaking movement and handling for children and young people with complex health needs. Undergo relevant training and transfer this knowledge onto the staff team.
• Work closely with individual children and young people and their families to identify a range of social, recreational and leisure activities to meet the needs of young people and children.
• Ensure that all young people are made to feel valued and enabled to develop and improve self-esteem, life skills, self-confidence and positive experiences
• To gain young people’s feedback, capturing their voice in shaping and evaluating future club sessions.
• Work closely as part of the delivery team, initiate programmed activities, alongside additional opportunities locally.
• To be responsible for the Health and Safety of children, young people and staff, above all, ensuring that Safeguarding Children and Safeguarding Adults at Risk policies are adhered to.
• Managing the venue, ensuring all risk assessments are completed in line with our policies to ensure the environment is safe, secure and suitable for staff, CYP and our service delivery.
• Provide information, guidance and advice for parent/carers about local services for young people and families.
• Attend and participate in relevant internal/external meetings and forums related to the CYP services activities.
• To provide operational Coordinator or Leader cover for other Disability Services or locations as required.
• Design and deliver training sessions to CYP staff.
• To undertake the role of Duty Officer at the Sovereign Centre, at times to be agreed with Disability Services Manager.
• Undertake any other duties and responsibilities reasonably requested by the Disability Services ManagerTop of Form.

Are you looking for a rewarding challenge?

Then join our experienced team supporting children and young people who have caring responsibilities for someone in their family due to disability, long-term illness, mental health, or drug or alcohol misuse. You’ll help deliver our Young Carers service across Southwark, so a car driver is preferred.

In this role, you will manage an existing caseload and new referrals, meeting with families and Young Carers to complete statutory assessments and create action plans. You‘ll provide support for Young Carers to reduce the impact of their caring role and improve their resilience, educational chances and wellbeing, through signposting to local services, in-school support, one-to-one sessions, and workshops.

There will be opportunities to work closely with schools, Children’s Services and other agencies to raise awareness, identify hidden Young Carers, and ensure Young Carer needs are understood and acted on.

You will need to be confident, approachable and self-motivated, with the ability to quickly establish rapport with children and young people. Applicants should have relevant experience of working or volunteering in education, health or social care, or be looking to start a career working with children or young people.

This is a part-time role, ideally working Tuesday, Wednesday, and Thursday (including occasional early evenings). The role is 9 months fixed-term with a potential 3 month extension.

Make a difference now and for the future.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

The Thalidomide Trust is a charity which was established in 1973 to provide assistance and support to people born in the UK with disabilities caused by their mother taking the drug Thalidomide. We have secure long-term funding that allows the team to focus exclusively on building long term relationships to provide the best possible support and make a real difference to our beneficiaries.

We are looking for a Health & Wellbeing Coordinator (Independence & Care) to join our busy Health & Wellbeing Team to meet the increasingly complex needs of our 423 beneficiaries, now aged between 60 and 66 years, whose disabilities include: absence or shortening of limbs; damaged ears, hearing and eyesight; brain and sensory impairment and extensive damage to the internal organs and skeletal structure. 

As our beneficiaries age their health is deteriorating rapidly and they face particular challenges maintaining their quality of life and independence. This post provides an opportunity to work as part of a professional multi-disciplinary team, empowering them to manage their health and wellbeing and access the services and support that they are entitled to.

We have secure long-term funding that allows the team to focus exclusively on building long term relationships to provide the best possible support and make a real difference to our beneficiaries

About the Role

We are looking for an experienced, Social Care professional to join our Health & Wellbeing team on a 12 month Fixed Term contract.

Your role will be to understand the unique and often complex growing needs of our beneficiaries and to provide advice, advocacy and support to empower them to access the health and social care services they need. You will lead on hospital discharge planning and rehabilitation and support to access social care, so must be proficient in these key areas with recent experience. You will also lead on supporting Personal Independence Payments (PIP) applications and while we welcome experience in this area, full training will be given. You will contribute to the development and delivery of the Trust’s health and wellbeing services, and you will be an important part of the successful delivery of the annual programme of Holistic Needs Assessments (HNAs), carried out in beneficiaries’ homes.

Skills & Abilities

To succeed in this busy but highly rewarding role, you will:

• Be a good listener with excellent interpersonal skills and a flexible approach 
• Possess excellent knowledge of current social care referral, assessment and funding processes and the interface between health and social care – particularly in respect of hospital discharge planning and support
• Already have a good practical knowledge of the UK benefits system, particularly PIP
• Have experience of undertaking needs assessments (including in people’s own homes)
• Have a track record of working effectively as part of a multi-disciplinary team
• Be comfortable working without clearly defined protocols and have creative problem-solving skills and a solutions-focussed approach
• Be sensitive, empathetic and non- judgemental and
• Have excellent organisational skills and an ability to work autonomously and prioritise a busy workload.

The role is full time (5 days a week – Monday to Friday).  However, 4 days a week will be considered (Friday must be a working day).   There is the opportunity to work either from the Trust’s office in St Neots, Cambridgeshire or home (within 45 miles/1 hour from St Neots) but there will be the requirement to attend regular team meetings in St Neots and regular travel to visit beneficiaries across the UK, with the possibility of overseas travel.

Ready to join a dynamic team where social workers, therapists, and case managers collaborate to create a brighter future for children and families?

Does making a lasting difference in the lives of children through adoption and therapy inspire you?

See yourself playing a crucial role in helping families navigate their adoption journey?

Do you want to work in a fast-paced environment where supporting a client-centred approach is paramount?

Are you a lifelong learner who thrives in a dynamic environment with opportunities for continuous growth?

Look no further!

Family Futures is actively seeking an Assessment & Therapy Service Coordinator who aligns with our ethos and ambition to provide high quality therapeutic support for children who have experienced developmental trauma and have attachment difficulties.

About Family Futures

Family Futures is a not for profit, independent adoption agency and therapy centre in London, rated ‘Outstanding’ by Ofsted in 2022 for the fourth consecutive time. We have a reputation for innovation and offer a high-quality service - an integrated multi-disciplinary, assessment, treatment and family-finding service for children who are traumatised or have attachment difficulties.

We also have our Wellbeing Hub which offers evidence-based, one-to-one therapy for children, young people, and families to improve their mental health, relationships, physical health, and engagement at school. New members of the team will be involved in contributing to the development and delivery of this service.

The role

You will be part of a small team that works collaboratively towards making a huge impact on the lives of the children and families we work with. We look for people who want to be part of a service that is innovative, creative and constantly striving to do better.

We are seeking a highly organised and proactive Administrative Coordinator to support our Assessment and Therapy Service. This vital role ensures smooth operations by managing scheduling, case tracking, document management, and communication with families and professionals. You will be a key point of contact for up to 30 active cases and work closely with internal teams and external agencies to facilitate high-quality service delivery.

You will be involved in the development of the service and your views, and insights are encouraged.

· Schedule and coordinate internal meetings and therapy consultations

· Provide administrative support for allocated assessment and therapy cases

· Maintain and update electronic records (Charms, SharePoint)

· Proofread, format, and distribute clinical reports and correspondence

· Liaise with families, therapists, Local Authorities, and partner agencies

· Assist with service costing, funding proposals, and contract tracking

· Assist in service evaluations, complaints management, and internal reporting

You will have regular informal guidance and formal supervision on a monthly basis. You will be part of the wider service of Family Futures and attend monthly Team Days to learn, share and develop the service and your practice.

We are looking for an individual who is:

• Motivated to work with families and derive satisfaction from seeing the development of adopters
• Not fazed by complex needs, challenges, and adversity
• Embraces a parent-positive and child friendly approach
• Able to work in a small team and be a team player
• Wants to develop their knowledge base and interest in multi-disciplinary working through a therapeutic lens.
• Thrives in a collaborative and integrated team environment.

What we offer

Benefits of joining Family Futures

· High-quality supervision and professional development training.

· We run regular Learning Forums to support and learn from each other

· An empowering and encouraging environment

· A nurturing environment for staff to work, including a weekly self-care session.

We believe that embracing different perspectives enriches our agency's culture and strengthens our ability to serve the children and families we work with. Therefore, we welcome applications from candidates from a wide range of lived experience and are actively recruiting people from the global majority. By ‘global majority’, we mean Black African, Black Caribbean, Asian and dual heritage communities.

We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm and will require the successful applicant to undertake an enhanced DBS disclosure.

Family Futures is a menopause friendly employer.

Please contact us to request an application pack. The deadline for applications is Friday 1st August 2025 with interviews taking place on the 5th August. 2025.

Salary: £ Salary: £26,000 - £28,500 per annum

This is a full-time permanent position – 37.5 hours per week

We currently have an exciting opportunity for 2 x Peer Support Corodinators (known internally as Volunteer Manager- Peer Support) to join the National Homicide Service in the Peer Support team.

These roles are full time working 37.5 hours per week, one is offered on a permanent basis and the other on a fixed term contract until 01/09/2026. These roles are home-based with regular travel required.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

The role is home working, however the team collectively cover England and Wales, so the ability to travel with occasional overnight stays is vital.

As a Peer Support Volunteer Manager you will be:

• Responsible for development and management of a cohort of lived experience volunteers
• Triaging and Risk Assessing clients as they are referred into the service
• Facilitating Peer Support groups, both online and face-to-face
• Contributing to the training and recruitment of new volunteers

You will need:

• Experience, knowledge and understanding of trauma informed working in a client facing role, with knowledge of the impact of traumatic bereavement
• Knowledge and understanding of safeguarding practice and legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments.
• Willingness and flexibility to travel (including overnight stays) and to work evenings and weekends with notice
• A proven ability to confidently use various IT systems including Case Management, Microsoft Office, Zoom, Outlook and other online applications/platforms.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Flyde Coast.

Position: S11292 Stroke Support Coordinator

Location: Home-based, Fylde Coast. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £16,461 per annum (FTE circa £27,400 per annum)

Hours: Part-time, 21 hours per week hours per week

Contract: This is a fixed-term contract until 31 July 2026. Services are contracted and there is currently funding for this contract until 31 March 2028

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Sunday 20 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 29 and 30 July 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

• Supporting new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

You will have experience in:

• Experience/background in a caring profession, ideally supporting people with disabilities
• Excellent IT skills and an ability to maintain accurate records.
• An affinity with the values of the Stroke Association.
• A flexible approach and an ability to effectively manage a caseload.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.

Join us as a Caseworker – Kent, Essex & East Region - To apply for this role, you MUST be a resident in the Kent or Essex area.

This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the Kent or Essex area and want to help people at their most vulnerable moments, this could be the role for you.

Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.

This role is flexible, allowing you to structure your own working pattern within weekdays from 8am to 6pm. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.

Key Responsibilities

· Providing direct support to road victims and their families in the Kent, Essex & East region, following Brake’s trauma-informed model of care.

· Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.

· Undertaking comprehensive needs assessments and creating individualised support plans

· Offering emotional and practical support—this can include helping families access therapeutic resources, financial aid, or even facilitating keepsakes to honour the memory of their loved ones

· Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs, and other support organisations.

· Advocating for victims within medical, legal, and social services to ensure their voices are heard.

· Providing support through multiple channels, including in-person, remote calls, video chats, and messaging, depending on service user preferences.

· Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.

· Maintaining accurate case records in compliance with data protection policies.

· Engaging in external clinical supervision to manage personal resilience and well-being.

· Participating in team meetings, training, and professional development to ensure the highest standard of service delivery.

What We Offer

· £15,600 per year (12 months fixed term with the possibility of extension depending on funding)

· Flexible working hours—working pattern can be shaped around your needs.

· Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).

· Death in service benefit, to the value of 2 x salary.

· 36 days annual leave, including bank holidays and compulsory end of year shutdown (pro rata for part time working patterns).

· Employee assistance program, including counselling, legal and financial advice.

· External trauma consultant support to aid in caseworker resilience.

· Structured induction, training, and ongoing development including in trauma-informed support and risk management.

Who We’re Looking For

Essential Requirements:

· A full, clean UK driving licence and access to your own vehicle.

· Resident in the Kent or Essex area.

· Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.

· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.

· Competency in I.T skills to work remotely.

Desirable Experience:

· Comprehensive understanding of the processes involved in the criminal justice system and coronial process

Personal Qualities:

· Self-motivated and resilient—able to navigate emotionally challenging situations.

· Empathetic and compassionate, with a commitment to helping others.

· Adaptable and creative, able to tailor support methods to individual needs.

· Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.

Equality, Diversity & Inclusion

Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

The successful candidate will be required to go through an enhanced DBS vetting process due to the sensitive nature of the service delivered.

Please note we do not accept applications from serious traffic offenders due to the nature of our work. Employees are subject to driver licence checks.

To apply

Submit your CV and a covering letter which clearly demonstrate you have what it takes to perform this challenging and rewarding role.

We have an exciting opportunity for a Peer Support Volunteer Manager to join the Peer Support team in the National Homicide Service, working 18.75 hours a week on a fixed term basis until September 2026.

This role is home-based with regular travel required throughout England & Wales, actual hours can be discussed at interview.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

The role is home working, however the team collectively cover England and Wales, so the ability to travel with occasional overnight stays is vital.

As a Peer Support Volunteer Manager you will be:

• Responsible for development and management of a cohort of lived experience volunteers
• Triaging and Risk Assessing clients as they are referred into the service
• Facilitating Peer Support groups, both online and face-to-face
• Contributing to the training and recruitment of new volunteers

You will need:

• Experience, knowledge and understanding of trauma informed working in a client facing role, with knowledge of the impact of traumatic bereavement
• Knowledge and understanding of safeguarding practice and legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments.
• Willingness and flexibility to travel (including overnight stays) and to work evenings and weekends with notice
• A proven ability to confidently use various IT systems including Case Management, Microsoft Office, Zoom, Outlook and other online applications/platforms.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Personal Safety Project Customer Service Liaison/Administrator

 Salary £10,082.80 pro rata (£25,207 FTE) Part Time / 14 hours per week

Age UK Croydon’s very successful Personal Safety Project (Falls Prevention) for older people in Croydon is recruiting a new Customer Service Liaison/Administrator. If you are an enthusiastic, passionate and organised individual, this could be the role for you.

Our Personal Safety Project (PSP) is a free service which aims to help older people who have fallen or are at risk of falling at home. The service is available to anyone aged 50 and over who lives in the borough of Croydon.

Our trained assessors carry out a comprehensive risk assessment to identify potential causes of falls and hazards in the home and can arrange for stair rails, grab handles and other necessary aids to be supplied and/or fitted, free of charge. The project can provide ongoing telephone support for up to six weeks to monitor the risk of further falls post engagement.

If you are passionate about supporting older people to remain safe and independent at home and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.

We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.

 Full training will be provided; the important qualities we are looking for are:

· Excellent communication and listening skills

· Organised with ability to manage a caseload

· Ability to accurately record and store information

· Excellent organisational and time management skills

· A cheerful, friendly and outgoing personality

Applications sent by post should be marked confidential and for the attention of:
Recruitment, Age UK Croydon, 81 Brigstock Road, Thornton Heath, CR7 7JH

 This post is subject to a disclosure and barring service check.

CVS not accepted. 

 Closing date for applications: 9am, Tuesday 5th August 2025

Interview Dates: Tuesday, 12th August 2025

 We reserve the right to close the vacancy early if a suitable applicant is found before the advertised closing date.

You’re passionate about supporting volunteers and creating a positive experience for those who give their time to make a difference.  You thrive in a role that brings people together and ensures they are set up for success.

As Operations Volunteering Experience Coordinator, you’ll play a key role in ensuring that volunteers in operations-based roles feel valued, prepared, and supported throughout their journey. Working closely with internal teams, you’ll coordinate recruitment, training, and engagement efforts that enhance the volunteer experience and contribute to the smooth running of essential services.

You’ll oversee the flow of volunteers into operations-based roles, ensuring they are matched effectively to support Guide Dogs’ canine, children, and adult services. Working in collaboration with service and volunteering colleagues, you’ll support planning and resource allocation to ensure volunteer programmes align with national and local needs.

By ensuring volunteers receive comprehensive training and induction, you’ll help them build confidence in their roles. You’ll coordinate face-to-face and virtual induction sessions, facilitate ongoing training opportunities, and provide regular communication to ensure volunteers remain engaged and informed.

A key part of your role will involve monitoring and evaluating the volunteer journey, gathering feedback and insights to improve processes and experiences. You’ll manage volunteer data and compliance, ensuring records are accurate and up to date. Additionally, you’ll support the recognition and celebration of volunteers, helping to coordinate award events and initiatives that highlight the incredible contributions of those who give their time.

To excel in this role, you’ll have experience managing and supporting volunteers, ensuring they have a positive and rewarding experience. You’ll be confident in advising on best practices and processes, with the ability to build strong relationships across different teams.  You'll need to be adaptable, self-motivated, and comfortable working both independently and as part of a wider team, using technology to stay connected.

Experience with volunteer management systems, CRM databases (such as Salesforce), and Microsoft Office will be beneficial. A strong understanding of GDPR, safeguarding principles, and best practices in equality, diversity, and inclusion is also essential.

Strong organisation and communication skills will be key, as well as the ability to problem-solve and handle enquiries efficiently. Whether facilitating training, providing advice, or coordinating new volunteer initiatives, you’ll bring a solutions-focused approach to ensure volunteers feel engaged, valued, and equipped for success.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

This role will be based from our Reading site a minimum of 3-days per week with the remainder of the week working from home, there will be an occasional requirement to travel to our Cardiff site. This is a full time position working 35 hours per week, Monday to Friday.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

About Us

Further details on the full role are attached below. When you are ready to apply, submit an online application form via our careers website.

If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page.

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Every day is different at Guide Dogs. And no person with sight loss is the same. We work side by side, on our sites and in the community, in schools and on our streets, supporting people to live the life they choose. Our staff therefore also work in different ways to support the delivery of our life changing work.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As the Counselling Coordinator your responsibilities would include: -

· Developing and managing a quality counselling service which meets the needs and diversity of Essex carers, and is delivered according to the standards set out in the BACP Ethical Framework

· Line managing and recruiting staff, placement students and qualified volunteer counsellors to deliver SFBT counselling interventions to carers face to face, virtually or on the phone

· Managing all referrals into the service, assessing them against the service criteria, referring on as appropriate, and managing the waiting list.

· Monitoring, reviewing and evaluating the service regularly, ensuring it’s both meeting the needs of carers and is being delivered according to the BACP Ethical Framework

· Reporting to Service Manager and provide monthly reports on delivery for contract reports

About you

To be successful in this role you will need -

· A relevant counselling qualification (BACP approved).

· Registration with BACP or other professional counselling body

· Working knowledge of social care and health, particularly as it relates to working with carers and adults

· Ability to communicate clearly both verbally and in writing.

· Excellent customer service skills to ensure client satisfaction

· Knowledge of the challenges affecting Carers.

· Competent in use of IT (Microsoft Applications Word, Excel, Outlook, Microsoft Teams, Power Bi), mobile telephony and social media platforms.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.  

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.  Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview

All successfully shortlisted candidates will be invited to interview.

Closing date: 10 August 2025 – we reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview date: Date to be confirmed

About the opportunity

We're in a fantastic position to have recently have partnered with the Education Endowment Foundation (EEF) for an evaluation of our programmes. 

We are now recruiting for a Programme Coordinator for our schools in Birmingham.

• The Birmingham Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
• The Birmingham Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.

Deadline: Thursday, 31st July 2025
Interviews: On a rolling basis. Early application is advised.
Start date: Ideally Monday 18th August 2025
Contract and hours: Fixed term contract until 31st July 2026. Full time. We offer flexible hours with 9:30-4 as core hours. A full working week is 37.5 hours.

Duties and responsibilities

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
• Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
• Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
• Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.

Person specification 
Qualification criteria:
 

• The right to work in the UK.
• Driving license and access to a vehicle for work purposes.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:
 
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty. 
 

This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have: 

• Experience of working with young people and/or project management. 
• Evidence of an interest in education and/or the third sector

About the opportunity

We're in a fantastic position to have recently have partnered with the Education Endowment Foundation (EEF) for an evaluation of our programmes. 

We are now recruiting for a Programme Coordinator for our schools in Dorset.

• The Dorset Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
• The Dorset Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.

Deadline: Thursday, 31st July 2025
Interviews: On a rolling basis. Early application is advised.
Start date: Ideally Monday 18th August 2025
Contract and hours: Fixed term contract until 31st July 2026. Full time. We offer flexible hours with 9:30-4 as core hours. A full working week is 37.5 hours.

Place of work: Hybrid / flexible, with regular travel to schools in Dorset. This includes areas such as Sturminster Newton, Ferndown, Blandford Forum and Shaftesbury.

Duties and responsibilities
 

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
• Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
• Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
• Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.

Person specification 
Qualification criteria:
 

• The right to work in the UK.
• Driving license and access to a vehicle for work purposes.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:
 
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty. 
 

This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have: 
 

• Experience of working with young people and/or project management. 
• Evidence of an interest in education and/or the third sector