Benefits assessment support service coordinator jobs
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Do you have a passion for helping people improve their financial wellbeing? Are you highly motivated, organised and committed to making a positive difference to carers' lives?
We are currently offering an exciting opportunity to join our Information & Advice Service as our Carer Financial Wellbeing Coordinator. This countywide role will lead the development and delivery of financial wellbeing support for unpaid carers across West Sussex.
Carers often experience significant financial challenges because of their caring role. This post will play a key role in ensuring carers can access the information, advice and support they need to maximise their income, improve financial resilience, and make informed decisions about their finances.
The Carer Financial Wellbeing Coordinator will provide day-to-day line management and support to Welfare Benefits Advisors, oversee the quality of financial wellbeing services, and work collaboratively to develop innovative and accessible support for carers.
The role includes providing welfare benefits and financial wellbeing advice, supporting complex cases where appropriate, delivering workshops and training, developing resources, and identifying opportunities to strengthen our support offer.
You will work closely with teams across Carers Support West Sussex to ensure carers receive joined-up support and that financial wellbeing is embedded throughout our services. You will also contribute to service development, impact monitoring and continuous improvement, helping us demonstrate the difference our services make to carers across the county.
The role is a mix of remote/home working and community-based delivery, with travel across West Sussex required to attend meetings, deliver workshops and support carers and partners in local communities.
Key Responsibilities:
• Line Management: Provide day-to-day line management, supervision and support to the Welfare Benefits Advisors, including workload allocation, performance management and development.
• Information & Guidance: Deliver high-quality welfare benefits and financial wellbeing advice to carers, including complex cases where appropriate, taking a holistic approach to financial wellbeing, considering benefits, grants, financial resilience and wider income maximisation.
• Facilitate Learning: Design and deliver group sessions face-to-face in the community and online, videos, resources, workshops and information sessions for carers and deliver training and briefings for CSWS staff and volunteers to build confidence in identifying and responding to carers’ financial concerns.
• Data Recording: Maintain accurate and timely records on CSWS Client Record Management systems to support monitoring, reporting and service improvement.
• Demonstrate Impact: Use outcome-based tools to evidence impact, identify gaps in provision and support continuous service development.
• Partnership Working: Work collaboratively with internal teams and external partners to ensure carers receive timely, joined-up support.
• Governance: Work within CSWS policies and procedures, including safeguarding, confidentiality, data protection, equality and diversity, and health and safety.
About You:
• Welfare Benefits
o A comprehensive and up to date working knowledge of the welfare benefit system and the latest welfare reform developments.
o Proven experience of providing in-depth welfare benefits advice, including complex cases.
• Line Management: Experience of supervising staff or strong evidence of readiness to move into a line management role.
• Facilitation: Experience of delivering group sessions workshops or training, both face-to-face and online.
• Time Management: Ability to manage competing priorities and balance leadership responsibilities with direct casework.
• Problem-Solving Skills: Able to take a proactive approach to overcoming obstacles and ensuring support for individuals navigating complex systems.
• Verbal and Written Skills: Able to negotiate, build relationships, advocate for people and write accurate, succinct records of support provided.
• IT Skills: Highly competent IT skills, including experience of using databases or CRM systems.
• Collaboration: Ability to work effectively with various teams and stakeholders.
Please refer to the Job Description in the Recruitment Pack to see the full list of responsibilities and person specification.
Appointments are subject to an appropriate Disclosure and Barring Service.
Registered Charity
51 - 100
A local charity team of staff and volunteers, working with and for family and friend carers.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RESPONSIBILITIES:
Operations
· Provide operational support and cover to ensure the smooth running of the office. This includes:
o Coordinating IT issues.
o Managing office supplies: tracking office inventory, replenishing supplies when needed, and managing stock levels including stationery and branded clothing.
o Handling incoming and outgoing post, packages, and courier deliveries.
o Ensuring proper storage facilities and maintaining meeting rooms and office space.
o Liaising with office contractors and service providers to ensure the efficient functioning of the office.
o Setting up laptops, monitors, docking stations, printers, and other IT office equipment.
o Oversee office maintenance tasks, such as PAT tests, storage management, fire extinguisher checks, air-conditioning maintenance, and other ad hoc maintenance requirements.
· Ensure compliance with health and safety procedures, maintaining a safe working environment in the office. This includes serving as a Health & Safety marshal, conducting regular checks like DSE tests, weekly Fire Alarm testing and monthly water testing, and conducting refresher workshops and fire evacuation practices with staff.
· Liaising with IT to ensure all new joiner IT equipment and software is set up prior to their first day.
· Completing an onboarding session about Health & Safety and IT on the new joiners' first day.
Support CEO/SMT
· Support the arrangements for full team meetings, board meetings and board away day, including room bookings, hotel arrangements, catering and coordinating invites.
Other
· Coordinate volunteers in the office, including processing their applications, conducting inductions, and organising their activities.
· Respond to and direct general office inquiries by phone or email.
· Attend Fundraising Major Events and provide administrative support.
· Help in delivery logistics of items sent out from the Back Up office to units and outreach.
The above list is not exclusive of exhaustive, and the post holder will be required to undertake such duties as may reasonable be expected within the scope of this role.
PERSON SPECIFICATION:
Essential:
- Office administration experience and ability to work with other departments
- Good knowledge of general Health and Safety issues management
- Ability to support new starters onboarding and helping out with items delivery logistics
Desirable:
- Basic understanding of risk assessment
- Office suppliers ’contracts delivery management
- Flexible approach to working.
Registered Charity
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.
The client requests no contact from agencies or media sales.
Thank you!
This is a new role at a genuine moment of growth for SSE - we expect to recruit over 600 social entrepreneurs across our learning programmes next year and every one of them starts with a good assessment.
Our assessment work spans a large pool of staff, freelancers and partners, and this role exists to bring it all together: clear frameworks, consistent data, and a process that's welcoming to people who don't always find application processes easy.
We're looking for an assessment lead to design and embed the systems, training and guidance that help our wider team assess applicants fairly, consistently and efficiently - and to carry out assessments and interviews directly. You'll work closely with the Head of Grants and Assessment, our Tech Team, and Programme Managers across the organisation.
You’ll will need to have a rare combinations of skills – a good understanding of a wide range of social enterprises and charities, gained through experience of training, business consultancy or development support, combined with the ability to design systems to support data collection and assessment, and the ability to support others to use those systems. Are you up for the challenge?
Registered Charity
21 - 50
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
Thank you!
As a Wheelchair Skills Training Coordinator, you will work directly with young people and their families, schools, colleagues, partners etc to deliver accredited training across the UK
Whizz Kidz: the facts
Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs.
Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.
We’re here to change that.
As the UK’s leading charity for young wheelchair users (9 months -25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society.
And we won’t stop until they are mobile, enabled and included.
Our vision
A society in which every young wheelchair user is mobile, enabled and included.
Our values
We are young people focused, ambitious, collaborative and inclusive.
Job summary
This role will predominantly support the Service Delivery Managers and Support Officer across the UK in the effective planning and delivery of wheelchair skills training to meet the strategic objectives. The postholder will be required to work directly with young people and their families, schools, colleagues, partner organisations and professionals, delivering accredited training across the UK.
The person
You will be part of the Young People’s Services Team who provide a range of services and activities for young wheelchair users and their families. You will have a friendly and professional approach to working with families and professionals and be highly organised to manage planning, delivery and relevant paperwork for all wheelchair skills services.
Key accountabilities
- Coordination and delivery of wheelchair skills training, travel training and train the trainer across the UK.
- Conduct on site visits prior to delivery of travel training to plan routes and inform risk assessments.
- Book relevant modes of transport for travel training sessions.
- Writing Service Level Agreements for key partners; content providers and schools.
- Obtaining information from content providers and schools, such as Public Liability, DBS and key Risk Assessments.
- Writing Care Plans & Risk Assessments.
- Ensure schools complete paperwork for accredited services and liaise with Skills & Education group regarding learners
- Sending event invites to young people and families and updating the database as required.
- Updating all documentation for events and participants onto the database.
- Promoting Whizz Kidz services to third party organisations in order to drive new applications/referrals.
- Attending events such as Kidz to Adultz exhibitions to promote Whizz Kidz and showcase wheelchair skills training.
- Ensuring feedback and monitoring data is collected at each event and at set intervals after the event in order to measure long term impact.
- Collate information for case studies to measure impact of training.
- Liaising with Trainers when required.
- Liaising with young people, families and schools as required.
- Ordering equipment and resources where needed.
- Attending Whizz Kidz services across the country if required in order to support the Service Delivery Managers and Services Support Officer.
- Attending Team Meetings and contributing to the development of Whizz Kidz services.
The post holder will also
- Work within all policies, procedures and budgets set by Whizz Kidz.
- Act at all times in the best interest of Whizz Kidz.
- Form effective working relationships with all colleagues members, volunteers and outside organisations as appropriate.
- Take responsibility for ensuring that the policies and procedures relating to Health & Safety in the workplace are adhered to at all times.
- Respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act.
- Not disclose to an unauthorised person any confidential information acquired through official duties unless they have received official permission to do so.
The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and job rank of the post.
Please note: This post is subject to an Enhanced level DBS Disclosure, which will be sought prior to the confirmation of a job offer.
Person specification
Skills and knowledge
- Understanding and familiarity of good practice and law around child protection, disability discrimination and equal opportunities legislation, health and safety, confidentiality, and data protection.
- The ability to teach and demonstrate wheelchair skills, using a wheelchair
- Excellent organisational and planning skills
- Excellent interpersonal skills with the ability to communicate at all levels
- Ability to motivate children and young people of all ages
- The ability to deliver training using coaching/teaching skills.
Experience
- Experience of working directly with disabled children, young people and their families.
- Demonstratable experience of delivering training, teaching or coaching.
- Youth work experience.
- Experience of risk management procedures.
Personal qualities
- Alignment with our values – young people focused, ambitious, inclusive and collaborative
- Passionate about supporting young wheelchair users and creating societal change
- Ability to get on with and motivate children and young people of all ages
- Ability to multi-task, work calmly under pressure and meet tight deadlines
- Ability to work as part of a team and on own initiative
- A high degree of accuracy and attention to detail
- Good level of computer literacy, including databases
Weekend working, travel, irregular hours and overnight stays will be required. The ability to drive and have access to a car is therefore necessary.
A few perks
The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!
Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).
Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.
Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.
Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.
Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.
To apply please visit our website via the Apply Button.
We are committed to achieving equal opportunities in employment. Please let us know whether you require any reasonable adjustments for application or interview.
Registered Charity
101 - 500
We create opportunities for young wheelchair users to get the equipment, skills, and confidence to go further.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy bringing people together? Are you organised and friendly? Chinnor Village Centre is looking for a proactive, caring person to support the clubs and community groups. From timetables to room setups, from welcoming participants to sharing what we do across our community and local organisations, you’ll help create a vibrant, inclusive programme of activities designed to bring older people together and end social isolation.
We are a small, friendly team of Trustees and staff, committed to making the Centre the hub of community life. Ideally you will have experience relevant to the post but the right qualities to provide a caring, inclusive environment are most important.
The postholder will work 2 days a week, on Tuesday and Wednesday. There may be an option to increase to Thursdays in the future. Additional benefits include 25 days holiday per year pro rata and a pension scheme. Training relevant to the post will be provided.
The client requests no contact from agencies or media sales.
Thank you!
Overview
Do you want to work for a caring organisation that believes in people?
Do you want to make a difference?
This exciting new role provides an opportunity to work within a Whole Family Recovery Service as a Recovery Coordinator for the Family Support and Safeguarding Team (FSST).
At Change Grow Live we believe that whole family-based approaches to substance misuse support and recovery have the potential to have a greater impact on reducing harms and increasing resilience for individuals, families, and communities. Therefore, providing support to families is a real priority for us to ensure that our services are truly person centred and family focussed.
With this role you’ll be working as part of Family Support and Safegurarding team within Ashfield Children's Social Care. This is a fixed term contract until 31st March 2027
Working as part of the new multi-disciplinary safeguarding teams (FSST) alongside Children’s Services, Domestic Abuse services and Mental Health, the Recovery Coordinator will coordinate a package of support and care to the adult substance user, enabling them to improve safety and resilience, in relation to substance use and the associated safeguarding risks.
Where: Ashfield
Full-Time Hours: 37.5 per week
Contract: Fixed-Term contract that ends 31st March 2027
* Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours
Responsibilities
About the role:
-
Working as part of a multi-disciplinary safeguarding team to provide appropriate co-ordination and interventions that help to reduce the impact of substance use. Types of interventions to include, engagement and assessment, time focussed whole family, group and 121 psychosocial based.
-
Undertaking direct work with families and parents, utilising recognised evidence-based interventions that build resilience and enable positive changes to family functioning.
-
Supporting the effective safeguarding of families through contribution to multi-agency plans, timely identification of risks, vulnerabilities and responding accordingly via appropriate assessment, safety planning and onward connection and referrals to the relevant services where required.
-
To work closely with local Social Care Teams and other associated family support services
-
To promote family members involvement to improve outcomes for children.
-
To provide effective case co-ordination for all the family in support of the children’s Child Protection or Child in Need Plan.
-
Active participation in agreed supervision and development meetings.
-
Review ongoing care and support liaising closely with the full range of specialist workers across the multi-disciplinary team both within CGL Nottinghamshire and the Family Safeguarding Team ,
About you:
- Experience of working with families with complex problems in one or more of the following fields: social work; youth offending; substance misuse; probation; health; family work; education; youth and community
- Ability to manage behaviors of distress in a calm and professional manner
- Knowledge of current legislation surrounding young people, families and safeguarding practice. Eg - the Adfam and Think Family reports
- Sound working knowledge of Child Protection
- Sensitivity in working with complex and diverse cultural family issues
- Experience of working with families and individuals where children have a Child Protection or Child in Need Plan in place.
- Experience of delivering training and groupwork
- Sound working knowledge of the impact of hidden harm, honor based violence, child sexual exploitation and FGM
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- Several benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
Our values are to be compassionate, open and bold. If this sounds like you we’d love to hear from you so click apply.
The postholder must demonstrate a strong understanding of and commitment to best safeguarding practice.
This role will cover operational sites as required, including community locations and family homes.
This includes working with adults with a history of substance misuse.
As we want to get to know you, not an AI tool. Please make sure your application is written in your own words and genuinely reflects your skills, experience and motivation for this role.
Direct applications only we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Salary Range (pro rata if part time)
CGL points 23 to 28 (£28,557.79 - £32,802.41)
Interview Date
30/7/2026
Closing Date
22/7/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Registered Charity
501 - 1000
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Thank you!
Overview
Do you want to work for a caring organisation that believes in people?
Do you want to make a difference?
This exciting new role provides an opportunity to work within a Whole Family Recovery Service as a Recovery Coordinator for the Family Support and Safeguarding Team (FSST).
At Change Grow Live we believe that whole family-based approaches to substance misuse support and recovery have the potential to have a greater impact on reducing harms and increasing resilience for individuals, families, and communities. Therefore, providing support to families is a real priority for us to ensure that our services are truly person centred and family focussed.
With this role you’ll be working as part of Family Support and Safegurarding team within Gedling Children's Social Care. This is a fixed term contract until 31st March 2027
Working as part of the new multi-disciplinary safeguarding teams (FSST) alongside Children’s Services, Domestic Abuse services and Mental Health, the Recovery Coordinator will coordinate a package of support and care to the adult substance user, enabling them to improve safety and resilience, in relation to substance use and the associated safeguarding risks.
Where: Gedling
Full-Time Hours: 37.5 per week
Contract: Fixed-Term contract that ends 31st March 2027
* Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours
Responsibilities
About the role:
-
Working as part of a multi-disciplinary safeguarding team to provide appropriate co-ordination and interventions that help to reduce the impact of substance use. Types of interventions to include, engagement and assessment, time focussed whole family, group and 121 psychosocial based.
-
Undertaking direct work with families and parents, utilising recognised evidence-based interventions that build resilience and enable positive changes to family functioning.
-
Supporting the effective safeguarding of families through contribution to multi-agency plans, timely identification of risks, vulnerabilities and responding accordingly via appropriate assessment, safety planning and onward connection and referrals to the relevant services where required.
-
To work closely with local Social Care Teams and other associated family support services
-
To promote family members involvement to improve outcomes for children.
-
To provide effective case co-ordination for all the family in support of the children’s Child Protection or Child in Need Plan.
-
Active participation in agreed supervision and development meetings.
- Review ongoing care and support liaising closely with the full range of specialist workers across the multi-disciplinary team both within CGL Nottinghamshire and the Family Safeguarding Team
About you:
- Experience of working with families with complex problems in one or more of the following fields: social work; youth offending; substance misuse; probation; health; family work; education; youth and community
- Ability to manage behaviors of distress in a calm and professional manner
- Knowledge of current legislation surrounding young people, families and safeguarding practice. Eg - the Adfam and Think Family reports
- Sound working knowledge of Child Protection
- Sensitivity in working with complex and diverse cultural family issues
- Experience of working with families and individuals where children have a Child Protection or Child in Need Plan in place.
- Experience of delivering training and groupwork
- Sound working knowledge of the impact of hidden harm, honor based violence, child sexual exploitation and FGM
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- Several benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
Our values are to be compassionate, open and bold. If this sounds like you we’d love to hear from you so click apply.
The postholder must demonstrate a strong understanding of and commitment to best safeguarding practice.
This role will cover operational sites as required, including community locations and family homes.
This includes working with adults with a history of substance misuse.
Direct applications only we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 23 to 28 (£28,557.79 - £32,802.41)
Interview Date
30/7/2026
Closing Date
22/7/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Registered Charity
501 - 1000
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Thank you!
Are you an experienced and compassionate leader with a passion for empowering young people and making a difference?
At NYAS (National Youth Advocacy Service), we are dedicated to making a lasting impact on the lives of children, young people, and adults at risk. We believe no child or young person should ever be alone or voiceless in the care system, in family court, or when decisions are being made about their future.
We are seeking an experienced and motivated Project Coordinator, working 28 hours per week, to lead the delivery of Project Unity across England. Project Unity provides high-quality, rights-based advocacy and intensive support to care-experienced young mothers who are pregnant or have recently given birth, helping to empower young mothers, strengthen outcomes and prevent children from entering care.
About Project Unity England
Project Unity England improves outcomes for care-experienced young mothers and their children through collaborative, multi-agency working, delivered through cluster-based areas bringing together local stakeholders for coordinated, community-focused support. Cluster one is based around London and cluster two around Yorkshire, with a third cluster area to be identified in year three. Travel between cluster areas is expected, particularly from year two onwards.
As Project Coordinator, you will support delivery and development of Project Unity within your assigned cluster areas, working closely with partners and internal teams. Key responsibilities include:
- Coordinating project activities and line managing senior practitioners
- Supporting planning, implementation and monitoring of local initiatives
- Facilitating communication between partners and stakeholders
- Organising professional meetings, workshops and events
- Tracking progress and sharing best practice across clusters
This role offers the chance to work across diverse cluster areas, influence at both local and Parliamentary level, and make a direct impact on services for care-experienced young mothers and their children.
About the role
You will provide day-to-day leadership of Project Unity, supporting a team of Project Workers and volunteers to deliver high-quality, advocacy-led, trauma-informed support that empowers young mothers to understand their rights and have their voices heard.
Working with local authorities, health partners, safeguarding networks and community organisations, you will build relationships and referral pathways, monitor outcomes, and identify opportunities to strengthen and grow the service – leading meaningful work within a values-led organisation.
About you
You are passionate about supporting vulnerable young people and families, confident leading teams within a trauma-informed environment, and able to balance operational oversight with a person-centred approach.
You will have experience working with vulnerable young people or families in a social care, advocacy or support setting, alongside experience managing or supervising staff and/or volunteers, plus a strong understanding of safeguarding frameworks and relevant legislation. Excellent communication and organisational skills are essential, with the ability to manage competing priorities and make sound professional decisions, demonstrating NYAS’s values of Collaboration, Accountability, Respect and Empowerment.
How to Apply
Please apply via the the NYAS website. In your application, evidence using specific examples how your skills and experience meet the criteria in the person specification within the attached job description, including:
- Experience with vulnerable young people or families in a social care, advocacy or support setting
- Experience managing or supervising staff and/or volunteers
- Knowledge of legislation and policy relating to advocacy, safeguarding and children’s social care
- Excellent communication, organisational and report-writing skills, with sound professional judgement
Employee Benefits
We offer the following employee benefits:
- 26 days, increasing to 30 days annual leave plus bank holidays (pro rata for part time)
- Occupational sick pay (subject to completion of qualifying period)
- Enhanced pay for family friendly leave
- Free parking at some of our offices
- Employee assistance programme
- Group stakeholder pension scheme
- Access to BHSF health cash plan
- Cycle to work scheme
- Support and supervision from your line manager
- Learning and Development opportunities
Safeguarding and Compliance
NYAS operates robust safeguarding procedures, and internal candidates will be subject to references in line with our Safeguarding and Child Protection Policy. In accordance with UK immigration law, proof of eligibility to work in the United Kingdom will be required as part of the recruitment process. We reserve the right to close this vacancy early if we receive a high number of applications.
About NYAS
NYAS (National Youth Advocacy Service) is an established rights-based charity ensuring that children, young people, and adults across England and Wales are respected, represented and supported in expressing their views. We work with care-experienced people who are often reliant on statutory services, and our combination of social care and legal services places us in a unique position to ensure their voices are heard.
We are an equal opportunities employer and a Disability Confident Employer, guaranteeing an interview to all disabled applicants who meet the minimum criteria. We welcome applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.
Registered Charity
101 - 500
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
The client requests no contact from agencies or media sales.
Thank you!
Nightstop Coordinator
If you’re ready to make a real difference and thrive in a team that supports your growth, we’d love you to join the team.
Location: Manchester - Nightstop
Salary: £30,943 per annum
Closing date: 02 August, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Nightstop Coordinator – Greater Manchester
Help young people facing homelessness find a safe place to stay and a pathway to a brighter future.
As a Nightstop Coordinator, you'll be at the heart of a life-changing service—assessing referrals, coordinating emergency placements, supporting young people into longer-term accommodation, and ensuring the safety and wellbeing of guests and volunteer hosts.
We're looking for a proactive and compassionate professional with experience supporting vulnerable people, strong safeguarding and risk assessment skills, and the ability to build positive relationships with partners, volunteers, and young people. You'll also recruit, train, and support volunteer hosts while promoting the service across local communities.
Join an inclusive, values-led organisation that believes in the potential of every person. If you're organised, resilient, and motivated to make a real impact on young people's lives, we'd love to hear from you.
Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.
In this role, you will:
Supporting Young People
• Act as the first point of contact for people experiencing homelessness and referral partners, providing advice and signposting
• Conduct needs and risk assessments with potential Nightstop guests
• Coordinate and manage the logistics of each placement with volunteer hosts
• Work proactively with guests and partner agencies to identify longer-term accommodation options
• Provide ongoing support to guests and volunteers, including participation in a 24-hour on-call rota
• Ensure the safety and wellbeing of all guests and volunteers at all times
• Comply with data protection and information-sharing protocols
• Lead on safeguarding actions to protect people with an identified risk
Volunteer Recruitment, Promotion and Engagement
• Promote volunteer opportunities through community networks, local organisations, and online platforms
• Recruit and onboard volunteer hosts in line with safer recruitment practices, including interviews, references, DBS checks, and travelling to complete home assessments in line with lone working procedures
• Assess and make recommendations on applicants’ suitability and contribute to decision-making processes
• Deliver training, supervision, forums, celebration events and ongoing support to volunteers
• Build strong relationships with hosts to support retention, motivation, and engagement
• Act as a key point of contact for volunteers, providing guidance and problem-solving support
• Maintain regular communication with volunteers, including updates, development opportunities, and networking events
Marketing and Stakeholder Management
• Develop and maintain effective partnerships with statutory and voluntary sector organisations
• Work collaboratively with partners to support young people’s outcomes
• Arrange and attend community events and meetings to promote the Nightstop service
• Represent the organisation confidently, speaking clearly and effectively about youth homelessness and the impact of the service
• Support development of client and volunteer stories for communications and fundraising
• Proactively promote the Nightstop service to engage our wider communities, delivering awareness sessions encouraging volunteer engagement
Administration
• Maintain accurate and up-to-date records for all guests and volunteers
• Contribute to monitoring, reporting, and data collection
• Support financial processes, including payments and record-keeping
Other
• Work collaboratively and effectively as part of the wider team with regular travel nationally for team meetings
• Actively participate in regular supervision, appraisals, caseload reviews and team meetings with your line manager and the wider team
• Work within the principles of Trauma Informed Practices, and apply this to your daily work young people, volunteers and also within the team
• Participate in an on-call rota, including evenings and weekends (additional on-call allowance is paid)
• Provide out-of-hours support when required
• Undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager
About You
When completing your application form please address all the points set out below.
Knowledge and Experience
• Experience of working with vulnerable people or those experiencing homelessness and the challenges they face
• Experience of managing volunteers, including promoting opportunities, recruitment, onboarding and retention in line with safer recruitment practices
• Knowledge of housing and homelessness legislation, including welfare entitlements
• Experience of completing and implementing risk assessments
• Strong understanding and experience of implementing safeguarding principles and procedures
Skills and Abilities
• Excellent communication skills both in person and remotely including the ability to deliver training to volunteers, present to a variety of audiences and speak publicly
• Strong organisational and administrative skills, with the ability to manage competing priorities
• Ability to work both independently and as part of a dispersed national team
• Experience of working collaboratively with internal and external stakeholders
• Confident use of IT systems, including databases, Google Workspace, and Microsoft Office
• Ability to work under pressure and respond effectively to changing demands
• Ability to maintain professional boundaries and promote this in others
What You’ll Receive
· Tailored training and development
· Flexible working options where suitable
· 26 days annual leave, rising with service
· Family friendly leave policies
· Pension scheme with employer contributions up to 7%
· Employee Assistance Programme with 24/7 GP access
· Discounts across retail, travel, food, fitness and more
· Cash health plan for you and your family
· Death in service benefit
· Access to legal and practical support
My Journey from Volunteer to Manager
When I moved to the UK in 2013, I joined the charity through a one-year European Voluntary Service placement, supporting vulnerable and homeless young people in a drop-in café. It didn't take long for me to connect with the organisation's mission and values, and I quickly realised that I wanted to build my career in an organisation dedicated to making a real difference.
They recognised not only my commitment but also my background in social work and passion for supporting others. At the end of my volunteering placement, I secured a role as a Nightstop Project Worker, where I spent four years delivering emergency accommodation services across 12 local authority areas and training volunteers who played a vital role in supporting young people in crisis.
One of the charity’s greatest strengths is its commitment to developing its people. Throughout my career, I was encouraged to expand my skills through leadership and management training, while being given the trust and autonomy to take on new challenges. This investment in my growth led to promotions first to Prevention Services Manager for the North East and Cumbria, and later to National Prevention Services Manager.
Today, I lead a dedicated team delivering family mediation, emergency accommodation, and housing advice services that help prevent youth homelessness across the country. My progression from volunteer to national service manager reflects the opportunities, support, and belief that the organisation invests in its people.
If you're looking for a place where your development is genuinely valued, your ambitions are supported, and your work creates lasting impact, this is a truly rewarding place to build your career.
Safer Recruitment
The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About the Organisation
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
#INDSCP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: DVA Casework Coordinator (Domestic Abuse)
Salary: £26,200 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Wiltshire
Additional information:
A valid driving licence and access to own vehicle
Participation in an on-call out-of-hours rota
Regular travel across the Bath and Northeast Somerset (B&NES) area
Alongside is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
About Alongside:
Alongside is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
As a Casework Coordinator, you’ll play a vital role in supporting victims and survivors of domestic abuse to rebuild their lives. Working holistically, you’ll carry out in‑depth needs assessments and develop tailored support plans that reflect each individual’s circumstances, strengths, and goals.
You’ll provide compassionate, trauma‑informed case management, advocacy, and resettlement support for people with a wide range of complex social and housing needs. From navigating services and securing safe accommodation to monitoring progress and celebrating milestones, you’ll walk alongside survivors every step of the way — empowering them to move forward with safety, dignity, and confidence.
This is a deeply rewarding role where your work will make a meaningful, lasting difference every single day.
What you’ll be doing:
Conduct key works sessions on a regular basis whilst developing individual support and risk management plans.
Establish the risks and needs of survivors and their children through assessing their practical and emotional support needs.
Champion safeguarding by following policies and procedures to keep everyone safe, and that any concerns are brought to immediate attention of a manager.
Collaborative multi-agency working to advocate for survivors ensuring their needs are met.
Maintain accurate client records using our system, INFORM.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
You can view the full job description by clicking here.
What we’re looking for:
Understanding of domestic abuse including the impact this has on victims and their children.
Experience working in a housing, social or health care setting.
There are many great reasons to join our team!
Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
30% staff discount at Alongside charity shop
A generous and competitive pension scheme
A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
Great opportunities for career development and free monthly training sessions from experienced facilitators
For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
Registered Charity
101 - 500
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support those who Care
This is an exciting opportunity to join our service supporting Carers across City of London to improve their health and wellbeing, and access support that meets their needs. We are working with Carers from a range of cultures, and it would be an advantage to speak Bengali.
The team work holistically with Carers to understand their individual circumstances and level of need. You’ll carry out home visits and community-based meetings, co-produce support plans, and develop effective relationships with Carers, families, and professionals. You will also support Carers to complete written forms and applications, draft letters, and advocate with third parties.
You’ll build on your local knowledge to signpost and facilitate access for Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. The role also requires you to support the development of escalation plans so that Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.
Together with colleagues, you will plan and deliver the service’s activity package, including coffee mornings, drop-in sessions, activities, online and face to face groups, and peer support forums. There will also be opportunities to promote the service by attending meetings and forums, and to deliver training sessions to professionals and community organisations so that they have the skills to identify Carers.
Applicants should have relevant personal or professional experience of working with Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector.
This is a full-time position, and you should be an excellent communicator and able to motivate and empower others. You’ll need a practical understanding of barriers faced by Carers, and an awareness of cultural differences and access to services.
Do a job where you make a difference.
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous 31 days annual leave entitlement plus bank holidays
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Registered Charity
101 - 500
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an excellent communicator who is able to motivate and empower others?
We are looking for new team members to join our service supporting Carers across Havering to improve their health and wellbeing, and access wider support that meets their needs.
This is a great opportunity to support local communities, working with Adult Carers and Young Adult Carers and helping them to make informed choices, build confidence, sustain their independence, and access support that meets their individual needs. You will carry out assessments to understand people’s individual circumstances and level of need, working together to co-produce support plans. This will involve meeting Carers in community settings and conducting home visits. The team also facilities coffee mornings and activities offering Carers opportunities for peer support and to take a break from caring.
You’ll build on your local knowledge to signpost and facilitate access for Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will support the development of escalation plans so that Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.
We have a part-time role available (22.5 hours), and applicants should have relevant personal or professional experience of working with Carers and/or vulnerable adults in a relevant sector. It’s essential that you are confident using IT and maintaining excellent records. You’ll need a practical understanding of barriers faced by Carers, and an awareness of cultural differences and access to services.
Due to the area covered by the service, you will need a valid UK driving licence and access to your own vehicle.
Apply today!
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement plus bank holidays
· Carers Leave
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Registered Charity
101 - 500
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London
The client requests no contact from agencies or media sales.
Thank you!
We are looking for an extraordinary person to become the Service Coordinator of the friendly teams in our Mental Health Supported Living services which are located across Bristol and South Gloucestershire.
The successful Service Coordinator(s) will lead the team in enabling individuals with complex mental health needs to create their own developmental programme with the aim of progressing to further independent living. This will include supporting people to develop the strategies that underpin resilience, to learn the responsibilities of citizenship, to acquire practical living skills and establish themselves within the community of their choice.
You will be a creative and inspirational leader with great listening skills who will empower every individual in your team to be their best self at work. You will have an excellent understanding of person-centred approaches and be committed to proactively promoting the psychological and emotional well-being of those you support.
You will work closely with the 2 Service Managers and Service Coordinator who work in the Mental Health Supported Living division to maintain and develop each service as a high-quality provision for the people we are supporting. You will ensure all services remain compliant with the legislation that governs the sector while demonstrating and evidencing that both services provide excellent support for people.
Other responsibilities will include:
- Taking responsibility for the day to day running of the services which will include planning and managing the rota to ensure that people get the support they need when they need it.
- Guiding the team to co- write and review support and risk management plans, ensuring that the people we support are at the centre of the process.
- Supervising staff, providing regular one to supervisions, organising team meetings, identifying and maximizing opportunities to develop the skills of each individual in the team and ensuring that their training is up to date.
- Participating in referrals and assessments for the service.
- Working within a set budget and monitoring expenditure as appropriate.
- Providing “hands-on” and direct support for the people we support
The successful candidate will:
- Have strong leadership skills, ideally with some management experience.
- Be organised and practical, able to manage your time prioritise work in accordance with the imperatives of the service.
- Be competent in using IT applications, such as rota planning systems, or be able to learn these swiftly.
- Have experience of working in mental health, particularly working with people who have complex mental health needs.
- Be confident in responding to people who are experiencing acute mental illness, in dynamic risk management and developing escalation plans to ensure that people receive the support that they need.
- Have knowledge of mental health systems, processes and best practice with experience of working with trauma informed approaches.
- Be able to work across 7 days and be able to work a variety of shift patternsHere at Milestones Trust, we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity we are today. That’s why we are committed to rewarding you with a competitive pay and benefits package:
- 34 days’ annual leave, including recognised public holidays
- Learning and development to support your career growth
- Nationally recognised qualifications, from entry‑level care to management
- Flexible working, with rotas provided in advance
- Occupational Sick Pay after two years, increasing with service
- Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
- Enhanced maternity and paternity pay
- Free enhanced DBS check
- Dayforce Wallet, giving you access to your earnings before payday
- Employee referral scheme with financial rewards
- Employee Assistance Programme from day one, offering confidential 24/7 support
- Company pension scheme to help grow your retirement savings
We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.
Registered Charity
More than 1000
Milestones Trust supports adults with learning disabilities and mental health needs to live their best lives.
The client requests no contact from agencies or media sales.
Thank you!
This is an exciting opportunity to play a key coordinating role within Carers Support West Sussex, supporting services that focus on specific caring roles, being mental health, dementia, learning disability, neurodiversity, and drug and alcohol.
Working closely with senior managers, you will bring leadership, structure and oversight to a varied and fast-paced role—coordinating multiple workstreams, supporting a team of Specialist Leads, and ensuring services are consistently high quality, well organised and responsive to what carers need.
A key part of the role is overseeing the delivery of grant-funded projects, ensuring they are effectively planned, coordinated and delivered to a high standard.
You will thrive in this role if you are an experienced manager who enjoys keeping things organised, managing competing priorities and helping others to deliver high-quality work. Your ability to communicate clearly and work collaboratively will ensure that insight from carers and partners translates into meaningful, accessible support.
This is an exciting hybrid role with a mix of working from home and attendance at countywide events and partnerships, offering the opportunity to be part of a supportive, purpose-driven organisation committed to improving outcomes for unpaid carers.
Key Responsibilities
- Coordinate and support a team of Specialist Leads to deliver high-quality carer services
- Oversee delivery across key areas (mental health, dementia, learning disability & neurodiversity, drug & alcohol)
- Lead coordination of grant-funded activities, ensuring delivery is on track and well organised
- Work with partner organisations (e.g. health, social care and VCSE) to progress joint activity and ensure actions are followed through.
- Support reporting and monitoring to demonstrate impact
About You
- Experienced manager, confident leading and supporting others
- Highly organised, able to manage multiple priorities and workstreams
- Strong communicator with a collaborative approach
- Proactive and solution-focused
- Committed to improving outcomes for unpaid carers
Please refer to the Job Description in the Recruitment Pack to see the full list of responsibilities and person specification
Appointments are subject to an appropriate Disclosure and Barring Service.
Registered Charity
51 - 100
A local charity team of staff and volunteers, working with and for family and friend carers.
The client requests no contact from agencies or media sales.
Thank you!
Nightstop Coordinator
If you’re ready to make a real difference and thrive in a team that supports your growth, we’d love you to join us.
Location: Sherborne House, London
Salary: £31,443 per annum
Closing date: 26 July, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
Nightstop Coordinator – London
Help young people facing homelessness find a safe place to stay and a pathway to a brighter future.
As a Nightstop Coordinator, you'll be at the heart of a life-changing service—assessing referrals, coordinating emergency placements, supporting young people into longer-term accommodation, and ensuring the safety and wellbeing of guests and volunteer hosts.
We're looking for a proactive and compassionate professional with experience supporting vulnerable people, strong safeguarding and risk assessment skills, and the ability to build positive relationships with partners, volunteers, and young people. You'll also recruit, train, and support volunteer hosts while promoting the service across local communities.
Join an inclusive, values-led organisation that believes in the potential of every person. If you're organised, resilient, and motivated to make a real impact on young people's lives, we'd love to hear from you.
Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.
In this role, you will:
Supporting Young People
• Act as the first point of contact for people experiencing homelessness and referral partners, providing advice and signposting
• Conduct needs and risk assessments with potential Nightstop guests
• Coordinate and manage the logistics of each placement with volunteer hosts
• Work proactively with guests and partner agencies to identify longer-term accommodation options
• Provide ongoing support to guests and volunteers, including participation in a 24-hour on-call rota
• Ensure the safety and wellbeing of all guests and volunteers at all times
• Comply with data protection and information-sharing protocols
• Lead on safeguarding actions to protect people with an identified risk
Volunteer Recruitment, Promotion and Engagement
• Promote volunteer opportunities through community networks, local organisations, and online platforms
• Recruit and onboard volunteer hosts in line with safer recruitment practices, including interviews, references, DBS checks, and travelling to complete home assessments in line with lone working procedures
• Assess and make recommendations on applicants’ suitability and contribute to decision-making processes
• Deliver training, supervision, forums, celebration events and ongoing support to volunteers
• Build strong relationships with hosts to support retention, motivation, and engagement
• Act as a key point of contact for volunteers, providing guidance and problem-solving support
• Maintain regular communication with volunteers, including updates, development opportunities, and networking events
Marketing and Stakeholder Management
• Develop and maintain effective partnerships with statutory and voluntary sector organisations
• Work collaboratively with partners to support young people’s outcomes
• Arrange and attend community events and meetings to promote the Nightstop service
• Represent the organisation confidently, speaking clearly and effectively about youth homelessness and the impact of the service
• Support development of client and volunteer stories for communications and fundraising
• Proactively promote the Nightstop service to engage our wider communities, delivering awareness sessions encouraging volunteer engagement
Administration
• Maintain accurate and up-to-date records for all guests and volunteers
• Contribute to monitoring, reporting, and data collection
• Support financial processes, including payments and record-keeping
Other
• Work collaboratively and effectively as part of the wider team with regular travel nationally for team meetings
• Actively participate in regular supervision, appraisals, caseload reviews and team meetings with your line manager and the wider team
• Work within the principles of Trauma Informed Practices, and apply this to your daily work young people, volunteers and also within the team
• Participate in an on-call rota, including evenings and weekends (additional on-call allowance is paid)
• Provide out-of-hours support when required
• Undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager
About You
When completing your application form please address all the points set out below.
Knowledge and Experience
• Experience of working with vulnerable people or those experiencing homelessness and the challenges they face
• Experience of managing volunteers, including promoting opportunities, recruitment, onboarding and retention in line with safer recruitment practices
• Knowledge of housing and homelessness legislation, including welfare entitlements
• Experience of completing and implementing risk assessments
• Strong understanding and experience of implementing safeguarding principles and procedures
Skills and Abilities
• Excellent communication skills both in person and remotely including the ability to deliver training to volunteers, present to a variety of audiences and speak publicly
• Strong organisational and administrative skills, with the ability to manage competing priorities
• Ability to work both independently and as part of a dispersed national team
• Experience of working collaboratively with internal and external stakeholders
• Confident use of IT systems, including databases, Google Workspace, and Microsoft Office
• Ability to work under pressure and respond effectively to changing demands
• Ability to maintain professional boundaries and promote this in others
What You’ll Receive
· Tailored training and development
· Flexible working options where suitable
· 26 days annual leave, rising with service
· Family friendly leave policies
· Pension scheme with employer contributions up to 7%
· Employee Assistance Programme with 24/7 GP access
· Discounts across retail, travel, food, fitness and more
· Cash health plan for you and your family
· Death in service benefit
· Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.