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Benefits officer jobs in redbridge, london

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National Energy Action, Remote
£29,064 - £34,267 per year
Benefits Adviser (Hybrid / Flexible) – Help End Fuel Poverty with National Energy Action
Posted 6 days ago
Blood Cancer UK, Holborn (Hybrid)
£34,950 - £37,950 per year (dependent on experience)
Digital Support Services Officer
Posted 1 day ago
United Kingdom for UNHCR, London (Hybrid)
£36,403 - £40,448 per year
Exciting opportunity for a confident communicator and experienced project manager to play a vital role in raising funds for UNHCR!
Posted 2 days ago
British Veterinary Association, London (Hybrid)
c£50,000 per year
Posted today Apply Now
Inspire, E15, London (Hybrid)
£16,586 per annum (£27,644 FTE per annum)
Excellent opportunity to join us in a role with responsibility for sourcing and securing work experience opportunities for young people
Posted 1 week ago Apply Now
Plumstead Community Law Centre, London (Hybrid)
£45,000 - £55,000 per year
Exciting opportunity to build on significant recent management and governance developments and lead strengthening of legal practice.
Posted 4 days ago Apply Now
Closing today at 23:30
Sustrans, EC1M, London (Hybrid)
£28,831 per annum (pro rata for part time hours)
We have a new and exciting opportunity to work with us as an Evidence Officer, working as part of the Strategy, Impact and Evidence team.
Posted 1 week ago
Lloyds Bank Foundation, London (Hybrid)
£39,831 per year
We’re looking for an experienced Communications and Campaigns Officer to join a busy multidisciplinary communications team.
Posted 1 week ago
Closing in 7 days
The London Irish Centre, NW1, London (Hybrid)
£31,000 - £37,000 per year
We are seeking an experienced, compassionate and knowledgeable Advice Worker to join our committed team.
Posted 5 days ago
Money and Mental Health Policy Institute, London (Hybrid)
£33,745 - £42,323 per year
Seeking an experienced and dynamic (Senior) Research Officer who is driven to create change and tackle gambling-related financial harms
Posted 2 days ago Apply Now
Closing in 6 days
Church of England, Westminster (Hybrid)
Up to £48557 per annum
WE ARE SEEKING A POLICY OFFICER
Posted 1 week ago
Closing in 3 days
Dementia UK, Remote
£32,000 per year
Help build the evidence base for Admiral Nursing through collecting and sharing evidence on the effectiveness of the Admiral Nursing model.
Posted 4 days ago
Page 1 of 16
Remote
£29,064 - £34,267 per year
Full-time
Temporary (18 months)
Job description

About us

We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits.  We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

National Energy Action’s teams are supportive, knowledgeable and dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives every day.

The role

This is a time of unprecedented demand for our services. We have a fantastic opportunity for someone to join us as a Benefits Adviser on either a full or part time basis. Job Share applications are also welcome.  Full time hours are 37 hours per week.

We’re looking for an experienced and knowledgeable professional to help us deliver our work programme and build our profile amongst regional stakeholders. The post-holder will deliver projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.

This is a highly rewarding role where knowledge and experience are key. You will provide accurate, comprehensive benefit entitlement advice and support to householders, ensuring they receive the help they need.  From initial consultation to form completion, you will be responsible for offering guidance across multiple channels – by phone, online and in person.

National Energy Advice’s Benefits Entitlements and Claims Support Officers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident.  You will obtain relevant information about a client’s circumstances and offer accurate guidance about potential eligibility for additional benefit entitlements. This will include the completion of application forms as appropriate. Advice will be given over the phone, via online contact and in face-to-face settings where appropriate.

What you will need to succeed

National Energy Action is seeking skilled and experienced individuals to join our team in a pivotal role supporting low income and vulnerable households.

You will have a strong background in providing welfare benefits advice and expert advice on welfare rights, including entitlements, systems, claim processes and current legislation and practices; all tailored to individual client circumstances.  You will have demonstrable experience of providing welfare benefits advice via telephone and face to face is essential.

You will need good organisational skills, excellent communication skills as well as an understanding of the challenges faced by low income, vulnerable or disadvantaged householders.

The role of Benefits Adviser will be part of the Communities Directorate and the postholder will report to the Benefits Entitlement and Claim Support Manager.

Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements.

The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.

We are offering:

  • £29,064 – £34,267 (FTE) – Points 12-22 (plus £3,300 London Weighting if applicable). Appointments are usually made at the starting point of the scale.
  • 11½% non-contributory pension.
  • 25 days annual leave (FTE) plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
  • Flexible working arrangements including the opportunity for Hybrid working.
  • Enhanced family friendly payments.
  • Employee Assistance Programme.
  • Employee benefits platform.
Posted by
National Energy Action View profile Organisation type Registered Charity
Refreshed on: 19 August 2025
Closing date: 03 September 2025 at 12:00
Job ref: R102
Tags: Advice / Information, Energy

The client requests no contact from agencies or media sales.