Bereavement Services Manager Jobs

Do you have a passion for supporting young people’s mental health and a desire to make a difference? Are you motivated, organised, and able to be flexible to cope with the changing demands of a growing organisation. If so, we have an exciting opportunity to join a small, local charity as our Centre Manager. 

About Us

The Purple Elephant Project is a dynamic charity providing vital therapeutic interventions for children and young people in Greater London. Our mission is to alleviate mental health distress by working through challenging and traumatic early life events using Play and Art Therapy. We're seeking a dedicated Centre Manager to join our growing team and help us continue making a difference in young lives.

The Role

As our Centre Manager, you'll be the backbone of our daily operations, while ensuring our Twickenham centre runs smoothly and efficiently. You'll play a crucial role in supporting our staff, therapists, and volunteers, while also providing a welcoming environment for the families we serve.

Key Responsibilities:

·Oversee day-to-day centre operations, including opening/closing procedures and security and ensuring the facility runs smoothly and facilities are well maintained. 

·Manage the Centre Coordinator 

·Coordinate centre scheduling, including therapist sessions and other meetings

·Provide administrative support to the CEO and handle enquiries

·Ensure compliance with health and safety regulations and charity policies

·Maintain personnel records & IT access

·Oversee the client record keeping system and support staff users 

·Support staff recruitment and induction processes

·Recruit and manage volunteers

·Keep our website up-to-date 

What We're Looking For:

·Excellent administrative and organisational skills

·Proficiency in Microsoft Office and confidence with IT systems

·Strong communication and interpersonal skills

·Ability to work independently and as part of a team

·Empathy and understanding for the families we support

·Flexibility to adapt work to support the changing needs of the charity 

Desirable Qualities:

·Understanding of children's mental health

·Experience in office management

·Experience in volunteer management

·Driver's license and own vehicle

What We Offer:

·A chance to make a real difference in children's lives

·A supportive and collaborative work environment

·28 days holiday (pro-rata, including bank holidays)

·Workplace pension scheme

·Opportunities for professional development

The Purple Elephant Project is committed to safeguarding and promoting the welfare of children. The successful candidate will be required to undergo an Enhanced DBS check and provide references.

We value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all backgrounds.

COUNSELLORS (CARITAS SCHOOLS’ SERVICE)

Full & part time vacancies (5, 4, 3 days per week) TERM TIME ONLY (39 working weeks a year)

Point 19-26, Qualification Bar at Point 24

£30,529 - £36,072 (pro rata for term time) Actual £26,091 - £30,828 (pro rata if part time)

Plus Essential Car Allowance

Fixed Term Contract for 2 years

SCHOOLS BASED ACROSS THE DIOCESE OF SALFORD

Thanks to funding from a charitable foundation, we are now seeking to employ Counsellors for our Caritas Schools’ Service, to address and support the poor mental health of children and young people and their families through counselling interventions and therapeutic services in schools across the Diocese of Salford, according to each school’s formal agreement.

The role requires you to liaise and work with parents and families to ensure that the child/young person’s needs are being met and any issues that arise are being addressed appropriately. This will also include providing support and guidance to school staff on these matters.

You must have knowledge of safeguarding guidelines and risk factors in relation to working with children and young people and be able to respond accordingly by following the locality safeguarding procedures and ensure that priority is given to the Safeguarding Policy and Procedures in all work undertaken. You must also support the school staff with safeguarding.

You must have competent IT skills, be confident with systems, complete reports, maintain records and manage confidential data and be able to review and obtain feedback on the support in place for the children and young people and provide this information back to the schools and Caritas Schools’ Service as required.

You must also be able to make autonomous clinical decisions about own professional practice and approaches and partake in supervision one to one, clinical and group reflective supervision with other counsellors. 

Registered counsellor status with the BACP, UKCP or similar registration is essential. However, we will discuss experience and qualifications on a person-by-person basis if you are selected for an interview.  The salary includes accrued annual leave.

If this sounds like the next step you are looking for and you would like to work for an organisation passionate about transforming lives, we would love to hear from you!

Closing date: Tuesday, 20 August 2024

Interview: Wednesday, 28 & Thursday, 29 August 2024

Caritas follows Safer Recruitment practices, and this post is subject to an Enhanced Disclosure & Barring Service check. It is also a requirement of the post that you must hold a full UK Driving Licence, with the use of a car insured for business purposes as this role involves travelling to the schools as required.

For full details please visit our careers page.

Caritas Diocese of Salford is an equal opportunities employer

Registered Charity Number: 1125808

Please note we do not accept applications via agencies or CVs

Job Title: Clinical Nurse Specialist Development Post (Maternity Cover)

Salary: Band 6 Nurse Specialist development (1-2 year development towards Band 7) £38,336.26 -£43,410.17 (inc geographical

Team: Care- SPACE and Community Services

Hours:37.5 hours/week (Fixed term contract 18- months )

Location: Christopher’s, Guildford

About Shooting Star Children’s Hospices

We have an exciting opportunity for a Band 6 development Nurse to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

About the role

A full time position has become available for an 18 month fixed term contract to cover a maternity leave position. This is an exciting opportunity to join the SPACE (Specialist Paediatric PAlliative CarE) service with a practice development opportunity. The post holder will join the team as a Band 6 and with support will gain clinical competence and leadership skills around complex symptom assessment, management and End of Life..

The post holder will provide holistic care and support to Children and Young People (CYP) with life limiting conditions and their families as a key member of the SPACE service.  This care is provided in the community, hospitals and at the hospice, the post holder will be required to work in all settings but will primarily be based at the hospice.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service

• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme

• Enhanced maternity, adoption, and paternity leave pay

• Flexible working arrangements

• Death in service benefits

• Reimbursed professional membership fees

• Eye care

• Employee referral scheme

• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme

• Occupational Health

• Cycle to work scheme

• Mental Health First Aiders

• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

This is an exciting new role predominently supporting those across Torfaen and Monmouthshire, with some wider support to children, young people and families throughout Wales.

A challenging, but extremely rewarding position working 1:1 and within group settings to support young people in the lead up to, or following a bereavement. There are lots of tears, but a lot of positive memories made and laughter also.

Full training and support within the role for the right candidate. Whilst qualifications are great and welcomed, skills can be taught and experience gained, so bringing the right attitude and approach are just as important to the team at Sandy Bear.

A great opportunity to be part of a growing charity working across Wales and would suit those with either a background, or interest in Youth, healthcare, education and social care.

Background

Josephine's Star is a small, quickly growing charity, set up to support children who have experienced the death of someone significant in their lives.  The Bereavement Support Team Lead role is central to the successful running of the charity, coordinating our support programme with grief support workers, volunteers, schools and parents.  The role requires an understanding and recognition of the sensitive, potentially challenging nature of the conversations with those affected by bereavement. Full training and support will be available.

Josephine's Star is committed to safeguarding and promoting the welfare of children, safeguarding checks will be undertaken of the successful candidate.

Responsibilities:

● First contact point for new referrals

● Coordinate triage of clients and create relevant support packages

● Managing volunteers and client caseloads

● Allocating children/young people to volunteers.

● Liaise effectively with schools and develop positive relationships

● Review session feedback, liaise with volunteers and handle any safeguarding issues arising.

● Create and maintain client records

● Ensure compliance with relevant data protection regulations and internal policies

● Signposting & referring families to outside agencies when appropriate

● Undertake safeguarding training with potential to act as Dedicated Safeguarding Lead

● Share examples of best practice/good examples from volunteers with volunteers.

● Participate in setting and achieving wider objectives of the charity

● Develop support delivery methods.

● Review policies/protocols as required.

● Managing a small team, working collaboratively with them and the board of Trustees.

● To undertake any other duties deemed commensurate with this post as directed by the board of Trustees.

Job Details

Job title Bereavement Support Team Lead

Hours: 3 days per week (or equivalent)

Duration: One year in the first instance

Location: Home based with occasional travel

Salary: £30k to £35k FTE, depending on experience

Line manager: Chair of trustees

Person Specification

● Experience of delivering services in a child centred environment

● Have an understanding of bereavement and the issues that affect children and young people following the death of someone significant. 

● Experience of liaising or working within a school or children's education centres

● To practice in accordance with relevant legislation involving Safeguarding Children and Young People,

● Excellent verbal communication skills, with the ability to communicate clearly, effectively and appropriately with service users and colleagues at all levels.

● Experience of having in-depth conversation with families, where sensitive and occasionally complex and potentially distressing information is exchanged

● Ability to manage staff and volunteers

● Management skills in people and paperwork

● Excellent IT skills, be familiar with Lamplight (or similar),Teams and MS Office tools

● Comfortable feeding back and working with a trustee board

● Be prepared to undergo an enhanced DBS check

● Be prepared to undertake any necessary safeguarding training.

Other

Full Driving licence and access to a vehicle

Hours:

Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu

Annual leave:

28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension:

2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with its auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage:

A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location:

2wish is currently working with staff to offer a form of hybrid working and this will continue for the foreseeable future.

This post will continue to include home working, with the expectation on the successful candidate to travel to 2wish Head Office regularly.

Applicants living in border counties to Wales will be considered, but the applicant must be willing to commit to regular travel to Head Office.

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish:

2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales. We work in partnership with professionals who refer into the charity on behalf of the families, so they don't have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

However, we know that gaps in support for those suddenly bereaved still exist outside of Wales. And so we are expanding into England and are on the lookout for passionate and committed individuals who want to help push the charity to the next level.

Context of role:

2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate, and longer-term support to families, individuals, professionals and witnesses. Since we were established in 2012, we have grown to deliver our service across the whole of Wales.

In January 2024, we expanded the geographical area and recruited a brand-new team to deliver the service in the border counties of England and Wales, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. This will be the first of several phases of expansion and the aim is to deliver our service throughout England and Wales in the coming years.

The post holder will lead an effective and cohesive management team across England and Wales overseeing the development and delivery of specialist services for individuals affected by sudden and unexpected death in children and young people aged 25 and under. They will ensure the team provide the highest standards of support, and that services are shaped by the needs of those who access them.

The key objectives of the post are:

• To lead upon delivery of support services across England and Wales, ensuring services are delivered consistently to a high quality and are embedded across a growing geographical area. To embed a growing team and develop relevant strategic priorities.
• To motivate, lead and develop a multi-disciplinary team to provide holistic services to families, friends, professionals, witnesses and individuals affected by sudden death.
• To establish pan-phase partnerships with key stakeholders to embed and develop referral pathways and raise awareness of the charity and its services.
• To work closely with the CEO, Director of Operations, Director of Transformation and Strategy and the wider Leadership Team promoting effective cross-team working that contributes to the overall objectives of 2wish and 2wish Cymru.

Main tasks and responsibilities:

1.0. Support services:

• To oversee outstanding service delivery across England and Wales that responds flexibly to emerging need in line with the business plan, key deliverables, budget and policies and procedures
• To leading on effective delivery and scaling up of services throughout the expansion phases
• To work closely with the Director of Transformation and Strategy to ensure a consistent approach to service delivery that aims to embed the service within existing child death procedures
• To oversee and monitor financial performance, ensuring effective deployment of resources and compliance against agreed targets/budgets
• To be responsible for Safeguarding and work with designated Safeguarding Officers to ensure services are safe for supported persons, staff, counsellors and therapists, volunteers, external partners and other key stakeholders
• To carry out regular risk assessments for services. Ensuring safeguarding concerns are followed up systematically, including making referrals to statutory services
• To oversee high-quality assurance of the service through monitoring of quality assurance systems, audits, management of complaints and learning from disruption
• To work with managers and Senior Leaders in the development and definition of new services, ensuring that operational procedures which support service delivery are fit for purpose
• To taking a hands-on approach to dealing with complex or difficult cases, particularly in new areas as we expand
• To oversee and further develop monitoring and evaluation processes to clearly demonstrate the impact the service has on individuals supported
• To contribute towards applications and reports for funders/ grants etc. in line with milestones /objectives and funding agreements
• To attend formal and informal meetings with the 2wish Senior Management Team and as required with the Trustee Board to review and report on progress

2.0. Leadership:

• To provide clear and visible leadership for a growing support team, with a specific focus upon leading and developing the support managers, taking overall responsibility and accountability for their management, performance, quality of their outputs, including recruitment/retention, induction, training and development, performance management and succession planning
• To lead and motivate staff in the performance of their duties in a way which encourages loyalty, dedication and high professional standards, in line with 2wish Cymru and 2wish ethos, values and determined by the Leadership team and Trustee Board in our strategic plan
• To further develop a positive approach to change and growth in line with expansion plans and the subsequent changes to staffing and areas of service delivery
• To establish and maintain effective working relationships on a local and national with referral partners and key stakeholders including police, health and professionals involved in child death procedures
• To oversee the development of training packages to encourage education and awareness around the experiences of those affected by sudden death
• To work closely with the CEO and Leadership team to support the work of 2wish nationally
• To ensure that the voices and needs of those affected by sudden death in children and young people are at the centre of decision making in Wales and England
• To work to the policies and procedures of the organisation, to promote these with staff and to ensure that they are maintained and developed appropriately. Keeping up to date with regulation, guidance, standards, government policy and research relating to sudden child death

3.0. General:

• To show respect and sensitivity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To undertake any other duties deemed commensurate with this post as directed by the CEO or Deputy CEO

It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to an enhanced DBS check.

Additional benefits for our employees:

• An 'Employee Assistance Programme,' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events, discounts for family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone/E-sim for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts.

Would you like to be part of a young and vibrant charity that is dedicated to supporting people who have been bereaved by suicide?

We're looking for a Service Administrator to help with the running of our Counselling Service. Among other things, you will be responsible for handling all correspondence with clients from their initial application through to the conclusion of their counselling.

We’re growing fast so we’re looking for an individual who has a hands-on approach and a can-do attitude!

About the role

As Service Adminstrator you will:

• Handle email and SMS correspondence with clients relating to their counselling.
• Answer the phone, responding to general or counselling queries where appropriate, or directing calls to other members of the team.
• Process all counselling applications and manage the waiting list for counselling.
• Match clients with counsellors with the support of the Service Manager.
• Send all pre- and post-counselling information to clients.
• Support counsellors with the scheduling of counselling sessions and monitoring client attendance.
• Collate data relating to service activity on a weekly and monthly basis.
• Attend and participate in regular team meetings.
• Contribute to the ongoing development of the organisation by identifying opportunities to improve processes and systems.
• Provide administrative support to the wider team as needed. 

About you

We're looking for someone with experience of working in an adminstrative and client-facing role, ideally in a mental health and/or counselling setting. Above all, you will have excellent interpersonal skills, including a warm, empathetic manner on the telephone and in writing; a high level of organisation and attention to detail; confidence in using digital platforms like HubSpot; and the ability to work independently and as part of a team. Training will be given to the right candidates.

If you like the sound of what we stand for and our mission, are passionate about mental health, and would like to work within a fast-paced environment, then we’d love to hear from you!

We are committed to Equality, Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.

All our roles require candidates to go through right to work and DBS checks.

The role

Are you an experienced trusts fundraiser with energy and a creative flair? Would you like to join a well-established charity with a strong reputation? Would you like to be a part of an ambitious, supportive and collaborative team?

At Cruse Bereavement Support, we are looking for a Trust and Foundations Manager to lead our vitally important trusts and foundations income stream. This is a key role for us, and we are looking for an experienced trusts and foundations fundraiser looking to take this work to the next level. You will line-manage a Trusts and Foundations Officer and be part of a wider Partnerships Team, which includes national corporate partnerships, external training and consultancy. You will lead on working with colleagues from across Cruse to develop innovative new approaches to funding asks from trusts and foundations. Your relationship fundraising approach will enhance our work with existing partners and win the support of new funders. Your collaborative approach to internal working relationships will allow you to produce high quality funding applications and reports to funders.

This role is a remote role, but you will be an active member of the Cruse family, in daily contact with many colleagues from all areas of Cruse for video calls, phone calls, email and instant messaging. The hours are 35 per week (but would consider 30+ hours over 5 days).

If this sounds like you, we would love you to apply for this exciting role. As the UK’s leading bereavement charity, we support tens of thousands of people every year, but with your help we could support even more.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

• Applicants in England and Wales: DBS Code of Practice
• Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Foundations Youth Support Services provide 24/7 supported accommodation to young people.

Our dedicated staff teams go above and beyond for our young people to ensure they are provided with person centred support. We require a passionate Registered Service Manager to join our team initially as Maternity cover and contribute to shaping the service for the better. We provide 24/7 supported accommodation to young people and offer our residents skills they need to live independently.

Person Specification 

• Significant experience of managing safeguarding in a large organisation
• Experience leading an OFSTED regulated service and achieving either Good or Outstanding.
• Significant experience of overseeing budgets to ensure that our services remain not only viable but grow year on year
• Significant experience in leading and managing change
• Experience of recruitment, support and development for young people’s services
• Managing commercial budgets successfully to achieve realistic income and growth targets
• Effective communication skills, both verbally and in writing gained through speaking to audiences of varies sizes and membership and a recognized professional
• Production of specialist and detailed internally and externally focused reports
• Able to demonstrate an understanding and knowledge of relevant legislation & regulation relating to young people's supported living services
• An empowering, approachable & resilient leader
• Able to motivate your staff to champion independence & our person-centred approach

Job description

· To contribute to the provision of a secure, stable, supportive environment for young people which respects and promotes their health, culture, religion, race, identity and lifestyle.

· To assist in the day to day management of the home and to safeguard and promote the welfare of all children young people.

· To ensure that occupancy is maintained at the optimal level, liaising with relevant commissioners when there are vacancies and working closely with the Commercial Director.

· To assist in ensuring that the Home complies with regulations and work towards meeting the requirements, standards, aims and objectives, policies and procedures of the company.

· To assist managing the home to the highest professional standards and within the agreed budget.

· To assist regularly reviewing the level of achievement of services against service objectives and standards.

· To assist in developing, managing and leading the staff team in working with children with mental health and trauma related conditions

· To implement policies and procedures and ensure a safe, secure and healthy environment at all times.

· To adhere to the aims, objectives and values at the highest levels and provide best possible outcomes for all children Providing safe, stable and supportive environments that caters for the cultural, physical, and emotional needs of the young people.

· To assist in ensuring full compliance with all regulatory bodies, including: Ofsted, Fire Authority, Health and Safety Executive and Environmental Health.

· To assist in the management of the residential unit in order that these tasks are successfully achieved.

· To deputise in the absence of the Area manager.

· To work as a key worker to a child or children and work to an agreed care plan.

· To shift lead ensuring that the shift runs smoothly and provide support to staff and young people. Establish and maintain daily routines within the home which provides a framework for development of a positive culture of support.

· To ensure that communication systems within the home used appropriately and are effective

· To help develop systems that will ensure a high level of child safety and risk management (ensuring individual risk assessments and environmental risk assessments are in place)

· Ensure that staff are aware of their budgetary responsibilities and monitor compliance on a regular basis

· To ensure the holistic needs of the children are assessed and placement plans/care plans are in place and used as working documents

· To produce written reports as required

· Establishing and maintaining positive, caring relationship with children, young people, and their families and other professionals involved.

· Provide advice and support to Young people at all times ensuring the social, physical emotional and spiritual care of children.

· Encouraging and assisting independence to organise and participate in various external and internal social, leisure trips and other activities.

· To develop models of participation that enable children and young people to be involved in the decisions about their care and the running of the home.

· Participate in assessment of the children’s needs, care planning and implementation, reviews, planning and disruption meetings for young people.

· Act as positive role model for young people and other staff in the home and offer advice, guidance and assistance where appropriate.

· To participate and where necessary lead meetings.

· Participate and promote key working sessions with children and young people.

· Participate in and the creation of a Personal Training plan based upon your identified developmental needs in conjunction with your Manager.

· To participate in and make effective use of regular supervision from your supervisor/ Manager.

· Protect the rights and promote the interests of the children and young people.

· To take full part in duty rota including weekends, sleep-ins and waking night duties.

· Promote and maintain a safe and healthy environment. Record and arrange for repairs and routine maintenance to the building and ensure work is carried out to an acceptable standard.

· Liaise with staff and multi-agencies to ensure that young peoples receive support to their changing needs.

· To assist in the recruitment, induction and monitoring through supervision and appraisals the performance of staff. This also includes any disciplinary action required.

· Draw the attention of the manager to any areas of concern.

· Liaise with the manager on staff grievances and disciplinary procedures when required.

· Assist in the formulation and/revision of policies and procedures as necessary

· To ensure the home operates within a framework which values diversity and that the home endorses and implements equal opportunity procedures with awareness of anti-discriminatory practice

Please note it’s a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults or children at risk.

We are an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

Benefits:

• Bereavement leave
• Company events
• Company pension
• Employee discount
• Enhanced paternity leave
• Free parking
• Gym membership
• Health & wellbeing programme
• On-site parking
• Paid volunteer time
• Private dental insurance
• Private medical insurance
• Referral programme

Schedule:

• Day shift
• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Waltham Forest, Greater London: reliably commute or plan to relocate before starting work (required)

Experience:

• Residential Service Manager: 1 year (preferred)
• Youth Care/Support Environment: 2 years (required)

Job Title: Shop Manager, Knaphill

Salary: £25,650 per annum

Team: Retail

Hours: 37.5 hours per week

Location: Knaphill, Surrey GU21 2PP

About Shooting Star Children’s Hospices

We have an exciting opportunity for a Shop Manager to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans to expand our retail team.

About the role

Your key purpose will be to lead the Assistant Shop Manager and a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.

About you

This role requires experience of line managing employees, experience in managing a shop including knowledge of retail and health and safety legislation and administrative/cash handling experience.

You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working  under pressure and dealing with changing priorities.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service

• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme

• Enhanced maternity, adoption, and paternity leave pay

• Flexible working arrangements

• Death in service benefits

• Reimbursed professional membership fees

• Eye care

• Employee referral scheme

• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme

• Occupational Health

• Mindfulness sessions

• Cycle to work scheme

• Mental Health First Aiders

• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

To apply please  send a CV and covering letter outlining how your experience meets the criteria set out in the person specification.

Closing Date: Wednesday, 31 July

Interview Date: 14, 15 August.

Job Title: Shop Manager, Knaphill

Salary: £25,650 per annum (pro rata)

Team: Retail

Hours: 37.5 hours per week

Location: Knaphill, Surrey GU21 2PP

About Shooting Star Children’s Hospices

We have an exciting opportunity for a Shop Manager to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.                                                                                                                        

It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans to expand our retail team.

About the role

Your key purpose will be to lead the Assistant Shop Manager and a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.

About you

This role requires experience of line managing employees, experience in managing a shop including knowledge of retail and health and safety legislation and administrative/cash handling experience.

You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working  under pressure and dealing with changing priorities.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

To apply please  send a CV and covering letter outlining how your experience meets the criteria set out in the person specification.

Closing Date: Wednesday, 31 July

Interview Date: 14, 15 August.

Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the road safety charity and the National Road Victim Service

Who we are: Brake has been supporting victims of road collisions since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

Join our team: We're looking for a dedicated Triage Caseworker to join our dynamic, compassionate National Road Victim Service team in Scotland. Your role will involve delivering high quality support services to those at their most vulnerable following a death or injury on the road.

Not your average job: This isn't a 9 to 5. You could play a significant part in providing trauma-informed support services across Scotland. Make a real difference in the lives of those affected by road traffic collisions. 

What we offer:

· A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year. Pro-rata for part-time working patterns)

· An extra day of annual leave for your birthday to take whenever you choose 

· Enhanced sick pay and compassionate leave 

· Death in service benefit 

· Employee Assistance Programme 

· Flexible working 

· Ongoing support and clinical supervision 

· Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We are looking for dedicated, adaptable and empathic people with a background in providing high-quality emotional support and advocacy. Experience gained in the following kinds of roles tends to transfer well to the role of caseworker at Brake: police force, roles within the criminal justice system, family liaison officer, counsellor, experience in health and social care or previous caseworker experience in any area. 

Key tasks

• Working with the team in Scotland to manage triage caseload, for cases coming into the National Road Victim Service.
• Undertaking an initial assessment of service users’ needs on entry into the National Road Victim Service
• With the support of the team manager and risk manager, prioritising and categorising cases which require immediate intervention, based on assessment of vulnerability and risk at an early stage.

Essential experience and skills

• Experience of an assessment or triage service, including remotely.
• Experience of undertaking comprehensive assessments for service users with complex mental health and social care needs and taking appropriate action to stabilise them.
• Knowledge, experience and understanding of working in a trauma informed way, providing trauma informed care to adults and families.

About the team and how we work:

Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. 

So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

The successful candidate will be required to go through an enhanced DBS vetting process due to the sensitive nature of the service delivered.

We do not accept applications from serious traffic offenders due to the nature of our work. Candidates will be asked to disclose any unspent points at interview. Employees are subject to driver licence checks. 

To apply:

Submit your CV and a covering letter which clearly demonstrate you have what it takes to perform this challenging and rewarding role.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Therefore, if you are interested, please submit your application as early as possible

At The Lullaby Trust our vision is clear: a world where no baby dies suddenly or unexpectedly, and every grieving family gets the support they need. We exist to keep babies safe and support bereaved families. 

We give families a safer start to life and create a supportive space for anyone whose baby or infant has died suddenly or unexpectedly. We empower families and health professionals with trusted advice on keeping babies safe, backed by research, and provide grieving families with bereavement support, side-by-side.

Since 1991 we have reduced the rate of Sudden Infant Death Syndrome by 82% and saved the lives of over 32,000 babies. But our work is not over, as three babies still die suddenly and unexpectedly a week. 

As the Corporate Partnerships Manager, you’ll play a vital role in securing funding from companies and businesses to help drive forward our work. We rely completely on voluntary funding to fund our work, and our corporate partnerships play a huge role in enabling us to do this, year after year. The successful candidate will be starting with an excellent baseline and portfolio but will really be able to build the pipeline, taking our partnerships to the next strategic level.

The Corporate Partnerships Manager will:

1. Account manage a range of corporate partnerships from cause related marketing, to charity of the year and staff fundraising
2. Build a new business pipeline and secure new partners 
3. Line manage the Senior Trusts and Foundations Officer within the high-value team 
4. Work with the wider Income and Engagement team to deliver to income targets

It is a key time to be joining The Lullaby Trust as we develop our new brand positioning, new website and creative direction, to help us reach more families and supporters than ever. We are a friendly, flexible employer and want to create a diverse and inclusive work environment for everyone. 

If this excites you, we would love to hear from you. For more information on the role and how to apply, please download our job pack

For every baby. For every family. Forever. Together, we can keep babies safe.

Please do not use AI software to generate your answers; it is usually obvious when this has been done as the answers generated tend to then be exactly the same as other candidates. We'd love to see what you can uniquely bring to the role.

At The Lullaby Trust our vision is clear: a world where no baby dies suddenly or unexpectedly, and every grieving family gets the support they need. We exist to keep babies safe and support bereaved families. 

We give families a safer start to life and create a supportive space for anyone whose baby or infant has died suddenly or unexpectedly. We empower families and health professionals with trusted advice on keeping babies safe, backed by research, and provide grieving families with bereavement support, side-by-side.

Since 1991 we have reduced the rate of Sudden Infant Death Syndrome by 82% and saved the lives of over 32,000 babies. But our work is not over, as three babies still die suddenly and unexpectedly a week.

As the Digital Marketing Manager, you will be responsible for the digital marketing strategy and all marketing activity for The Lullaby Trust. The post holder will lead a team to deliver all digital marketing activity and focus on continually developing our digital marketing and digital brand presence to achieve our organisational objectives.

It is a key time to be joining The Lullaby Trust as we develop our new brand positioning, new website and creative direction, to help us reach more families and supporters than ever.

We are a friendly, flexible employer and want to create a diverse and inclusive work environment for everyone. 

If this excites you, we would love to hear from you. For more information on the role and how to apply, please download our job pack.

For every baby. For every family. Forever. Together, we can keep babies safe.

Please do not use AI software to generate your answers; it is usually obvious when this has been done as the answers generated tend to then be exactly the same as other candidates. We'd love to see what you can uniquely bring to the role.