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Job Title: Psychosocial Services Operational, Quality and Education Lead
Salary: £46,400 to £48,800 per annum (pro-rata of full time equivalent £58,000 - £61,000)
Team: Psychosocial Services
Hours: Full Time, 30 - 37.5
Contract Type: Permanent
Location: Shooting Star House Hampton and Christopher’s Hospice Guildford
This is a new senior role, which will support and enable our Psychosocial Services for families at Shooting Star Children’s Hospices. We are looking for an arts therapist, psychotherapist, paediatric clinical psychologist or counsellor with management and service development experience in areas of quality and education.
About the role
This role will focus on ensuring our care is a safe as it can be, and the best that children and families can receive. The PSOQE Lead will help us to continue to develop our governance, our psychosocial education pathway and wellbeing support for our people. The role includes day-to-day clinical oversight of the teams, and of families in crisis.
Where service need allows, the PSOQE will have a small clinical caseload, proportionate to the post holder's professional background and area of expertise, ensuring continued clinical credibility, visibility and direct engagement with families.
The PSOQE Lead will be part of our Psychosocial Leadership Team and will act as a deputy to the Head of Psychosocial Services.
At Shooting Star we have an award-winning model of psychosocial care, which at its very core is focused on accessibility and inclusivity, making it as easy as possible for those facing the devastating death of a child, to receive the care they need. It is delivered by a passionate, multi-disciplinary team of social workers, family support workers, counsellors, events team and physio, arts, trauma and complementary therapists. We are a compassionate, forward-thinking, creative and courageous team who strive for the very best for families.
About you
We’re looking for a professionally qualified and registered senior clinician with strong experience of working with children, young people and families, who can provide compassionate leadership across psychosocial services. They will bring expertise in trauma, bereavement, safeguarding, mental health risk and service development, and be able to strengthen practice, quality, education and outcomes through collaborative, inclusive and evidence-informed leadership.
This is a post based at both hospice sites in Hampton and Guildford.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Mental Health First Aiders
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospices is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospices to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Closing Date: 27/08/2026
Interview Date: 07/09/2026
We believe every life-limited or dying child and their family should have the opportunity to make every moment count and get the support they need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1. Proactively engage and work in partnership with professionals and organisation working with families and babies vulnerable to sudden infant death to promote safer sleep and reduce infant mortality.
2. Design and deliver training.
3. Proactively engage families with Lullaby Trust advice, responding to enquiries and ensuring anyone seeking advice is given a high-quality service in a timely way.
4. Create and assist with development of information resources.
5. Manage and supervise the Support and Training Officer and Training Development Officer.
Proactively engage and work in partnership with professionals and organisations working with families and babies vulnerable to sudden infant death to promote safer sleep and reduce infant mortality.
•To build relationships with health and childcare professionals working with families and babies vulnerable to sudden infant death in order to reach and engage those families with advice and support.
•To proactively build and maintain partnerships with relevant organisations particularly those who work with vulnerable families to co-produce and collaborate in developing resources and programmes to reduce infant mortality.
•To build relationships with local professionals in order to support local campaigns to reduce SIDS deaths, sleep related accidents and infections in babies.
•To ensure the Lullaby Trust’s work reflects the public health agenda across England, Wales and Northern Ireland.
•To work with the Policy and Research Manager reviewing external health and social documents/policy.
Design and deliver training
•To be lead the Training Team Working Group and chair meetings.
•To lead and work to deliver the training strategy by creating and promoting evidence-based online training packages aligned with public health priorities to a range of professionals working with families and babies vulnerable to sudden infant death which enables confidence to have meaningful conversations with families.
•Plan, develop and record online webinars and presentations for families and babies vulnerable to sudden infant death and on bereavement support in line with the Training Strategy
•Use national and local data to create and deliver training packages which is responsive to need, SUDI and safeguarding reports and investigations and CDOP themes.
•To meet and liaise with outside organisations to deliver showcase training packages.
•To ensure training is evaluated and adapted/developed
•To work with engagement team to ensure training is promoted.
Create and assist with development of online and printed information resources particularly aimed at those vulnerable to sudden infant death.
•Assist with checking accuracy of safer sleep info posts on social media and -participating in Q&As.
•Create resources specifically aimed at families and babies vulnerable to sudden infant death.
•Develop resources and tools for professionals working with families to have meaningful conversations and support safer sleep messaging.
•Develop resources for professionals that translate evidence and research into good standards of practice.
•Review and update website text and social media messages on safer sleep in conjunction with the engagement team.
Proactively engage families with Lullaby Trust advice, responding to enquiries and ensuring anyone seeking advice is given a high-quality service in a timely way
•Manage the cover and answer information enquiries including helpline and online, on safer sleep responding within the set guidelines and KPIs for the department.
•Manage and facilitate the Young Parent Panel and New Families Panel in collaboration with other specialist organisations and charities; keeping in contact, recruiting new members, arranging meetings, focus groups and user testing and feedback on resources and activities.
•To be a representative for media work promoting safer sleep advice, including radio, tv, pre-recorded and live media.
•Work with other teams to reach more families including on projects focussing on high risk groups and under-represented families.
•Ensure any safeguarding concerns are actioned in accordance with the organisation’s Safeguarding Policy.
To manage and supervise the Support and Training Officer and the Training Development Officer
•To supervise and set priorities for the Support and Training Officer, following Lullaby Trust processes.
•To provide regular support and supervision to the Support and Training Officer.
•To attend regular meetings of the Lullaby Trust Management Team.
•Deputise for Support and Information Team when needed.
Any other work which relates to the Lullaby Trust’s strategic objectives
•To participate in training and events with colleagues on a regular basis.
•To work with the relevant departments in the organisation to deliver and implement the organisations strategy
•To keep abreast of external research on SIDS and related fields.
•Maintain knowledge of developments within health service provision and family social care to identify opportunities for improving support for families.
Safer sleep for babies, Support for families
The client requests no contact from agencies or media sales.
Role Project Co-ordinator – AAFDA All
Organisation: AAFDA – Advocacy After Fatal Domestic Abuse
Project: AAFDA All
Role title: Project Co-ordinator
Salary: £35,000 pro rata to £28,000
Hours: 4 days per week Location: Home-based, with travel across England as required
Reports to: Operations Manager
Contract: Fixed term subject to funding (4-year grant)
AAFDA All is funded by The National Lottery Community Fund
About AAFDA
AAFDA is a national charity providing specialist, trauma-informed advocacy, emotional support and peer support to families bereaved by fatal domestic abuse, including domestic homicide, suicide where domestic abuse was a known factor, and unexplained deaths linked to abuse. We work to raise the status of bereaved families, strengthen professional and systemic responses, and influence policy and practice so that lessons are learned and future deaths are prevented.
About AAFDA All
AAFDA All is a four-year project developed in partnership with Imkaan to create, pilot and evaluate a culturally responsive advocacy and peer support service for bereaved family members from Black and minoritised communities who have lost a loved one to fatal domestic abuse. The project aims to reduce barriers to support, build trust with communities and specialist organisations, strengthen peer connection, and ensure that lived experience shapes service development, practice and wider systems change.
Role Purpose
The Project Co-ordinator will lead the development, co-ordination and day-to-day delivery of AAFDA All, ensuring that the service is trauma-informed, culturally responsive, safe, accessible and shaped by the voices of bereaved family members from Black and minoritised communities. The postholder will work closely with AAFDA colleagues, Imkaan, the Specialist Advocate, volunteers, community partners, statutory agencies and the Service User Advisory Group to develop referral pathways, support co production, co-ordinate peer support activity, monitor outcomes and embed learning across the programme.
In return for joining us, we will offer you:
· 25 days annual leave per annum, plus bank holidays (Pro rata)
· Excellent development and training opportunities
· Pension Scheme
· Healthcare Scheme
· Employee Assist Scheme
Application Instructions
To apply for this role, please submit a supporting statement along with your CV. by Closing date: 13th September 2026
Interviews will be held on
21st, 23rd and 25th September 2026
As part of our commitment to equality, diversity and inclusion, we particularly welcome applications from candidates from Black and minoritised ethnic backgrounds who possess the necessary trauma-informed community insights and reach, understanding and skills to build trust and deliver the project aims safely and effectively.
Applicants will be shortlisted according to how well they meet the criteria in the person specification.
Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.
Help us make a difference
Alexander Devine Children’s Hospice Service provides specialist care and support to babies, children and young people with life-limiting and life-threatening conditions, and their families.
We are looking for an enthusiastic and talented Trusts Fundraiser to join our fundraising team and help secure the income that makes our work possible.
You will research and identify new funding opportunities, write compelling applications and reports, and build strong, lasting relationships with trusts, foundations and grant-making organisations. You will also have opportunities to support wider fundraising activity across corporate, philanthropy, community and individual giving.
About you
We are looking for someone with excellent writing, research and relationship-building skills, who is highly organised and able to manage multiple deadlines.
You will ideally have experience of fundraising, grant applications, bid writing, relationship management or a similar role, together with the ability to produce persuasive written content tailored to different audiences.
Experience of using a CRM system, particularly Salesforce, would be desirable.
Most importantly, you will be passionate about making a difference and share our values of Determined, Empowering, Valuing Others, Integrity, Nurture and Empathy.
Why join us?
This is a fantastic opportunity to use your fundraising skills to have a direct impact on local children and families. You will join a supportive and ambitious team where your contribution will make a real difference.
A full driving licence and access to a vehicle for work purposes is required.
If you are a great communicator, excellent writer, a natural relationship builder and want your work to make a real difference, we would love to hear from you.
Safeguarding
Alexander Devine is committed to safeguarding children, young people and vulnerable adults. All appointments are subject to appropriate pre-employment checks, including an Enhanced DBS check, satisfactory references and Occupational Health clearance.
We are committed to creating an inclusive and welcoming organisation and encourage applications from people from all backgrounds.
We provide specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire


The client requests no contact from agencies or media sales.
The Charity and The Vision.
Scotty’s Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 800 young people. We are currently embarking on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
We are proud of our vibrant, non-traditional culture, which puts the needs of the bereaved military community at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Scotty’s is seeking an experienced bereavement counsellor, with a strong focus on Scotty’s adult community, to join our small but effective team. The role involves supporting adults, and also children and young people affected by bereavement, which may include death in service, illness, or suicide.
We want everyone affected by military connected bereavement to have:
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Access to the very best emotional health and wellbeing support.
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Outstanding development opportunities.
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The chance to smile again.
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Confidence and clarity in navigating their entitlements.
We call these our Promises. Our promises align with our four programmes: START, SMILES, STRIDES and SUPPORT.
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The START Programme ensures that there is a single point of contact for adults who need to gain confidence and clarity in navigating their entitlements following a bereavement.
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The SMILES Programme provides children and adults with the chance to smile again.
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The STRIDES Programme provides children with outstanding development opportunities.
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The SUPPORT Programme provides the very best emotional health and wellbeing support to children and adults who are struggling to cope following a bereavement.
Our Bereavement Counsellor will be a valuable member of the SUPPORT Programme, delivering online 1:1 and group support to those who need it most.But all four programmes work closely together (we call this the Families team).
Role Mission:
The Scotty’s Bereavement Counsellor will work with our adults, children and families who are struggling with their grief to help them understand their feelings, develop coping skills and build their new life.
This role will be accountable for:
Providing emotional support, counselling and therapeutic interventions to individuals and families coping with grief and loss. The role involves working compassionately and ethically with anyone affected by military connected bereavement, helping them process their emotions and find ways to adjust to life after a loss.
The Bereavement Counsellor will work collaboratively with the SUPPORT team and the wider Families team to ensure that all work undertaken by Scotty’s is delivered in a supportive and sensitive manner and that the whole Scotty community receive exemplary care.
What are the 3-month goals for this role:
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Within three months the Counsellor will have developed their knowledge of the range of services that Scotty’s offers to our community so that they can advise and support individuals and families in their case load.
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Will have begun to learn and understand the Scotty Values and the Scotty Way (we do things a little differently and our culture is very important to us and our community!).
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Would have begun supporting the community members assigned to their caseload by the Head of SUPPORT.This will be through online 1:1 delivery, and some group online sessions, drop ins or workshops.
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Will have completed all necessary safeguarding training and be part of the Scotty’s Safeguarding team.
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Begun attending peer supervision sessions with the SUPPORT team.
What are the 6-month goals for this role:
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Will have established a caseload across the Scotty community, as assigned by the Head of SUPPORT.
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Will have begun to support the wider Families team by attending Scotty events.At Scotty events, a SUPPORT team member often attends to provide support to any families who may need it on the day (this may require occasional weekend or evening work).
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Will be working cohesively with the Families team and the wider Scotty team to share knowledge and skills.Scotty’s values a culture of learning and strives to ensure team members can learn from one another’s expertise.
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Will be contributing to peer supervision sessions to ensure all SUPPORT team members are able to give the best support to families.
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Regularly meeting with your selected external supervisor.
What are the 9-month goals for this role:
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Will be supporting a caseload as assigned by the Head of SUPPORT, with emerging impact data showing the outcomes of your support.Scotty’s uses a range of practitioner and impact measurement tools to monitor the impact of SUPPORT team’s work.
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Will be a valuable member of the SUPPORT programme, Families and the wider Scotty team. Providing high-quality bereavement counselling and support directly to the Scotty Community and by working collaboratively with other team members.
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Will be contributing to developing resources and workshops that support the Scotty Community.
What are the key responsibilities of this role:
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Managing a caseload and delivering one to one counselling sessions as assigned by the Head of SUPPORT. This will predominantly be online delivery using Teams video calling but also other formats as needed by community members.
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Facilitate group therapy or support groups when appropriate.
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Conduct initial assessment to determine clients’ needs and suitability for counselling.
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Maintaining accurate and confidential case notes in a timely fashion using our CRM in accordance with data protection and organisational policies.
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Adhering to all safeguarding requirements and operating as part of the Scotty Safeguarding team to maintain the highest standards across the charity.
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Part of a team creating and developing resources and materials for the whole Scotty community.
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Working collaboratively within the SUPPORT team, including peer supervision.
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Working collaboratively within the Families team to ensure that Scotty community members and families are directed to the appropriate services in a timely fashion.This could include directing people you are working with towards our educational grants, our respite breaks, our events, our START support or our advocacy.
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Liaise with other professionals such as GPs, CAMHS, social workers, education or other professionals where appropriate to ensure holistic care and management of risk.
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Attending at least six (mandatory) face to face team days, normally located in the East of England, alongside some in person team meetings.
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Participate in regular clinical supervision and continuing professional development.
Skillset and Experiences Required:
Essential
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Member of the British Association for Counselling and Psychotherapy (BACP) or United Kingdom Council for Psychotherapy (UKCP).We may consider applications from practitioners with HCPC or NCPS membership too.
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Level 4 Counselling / Psychotherapy Diploma or above.
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Significant experience (post qualification), providing bereavement counselling to adults and some experience of counselling with children and young people (0-25yrs).
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Experience and training with NICE-approved talking therapies.
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Strong understanding of grief, bereavement, trauma and the impact of loss, and experience supporting traumatic bereavement or more complex grief presentations.
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Demonstrable safeguarding knowledge and experience
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Confident in professional judgement, boundaries, safeguarding and confidentiality.
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Willing and able to support lower-level emotional support needs as well as more complex presentations, depending on service demand.
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Experience of managing a complex caseload effectively.
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Ability to work flexibly, including occasional evenings for drop-ins, later appointments or events in line with service need.
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Excellent computer literacy.
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Ability to engage with peer supervision and external supervision (organised by Scotty’s) effectively.
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Ability to engage with a culture of continuous learning and support the learning of others.
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Reflective, curious and open to feedback.
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Willingness to work flexibly as part of a team and independently to meet the needs of the service.
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Commitment to professional standards and ethical practice.
Desirable
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Military-connected experience or knowledge would be an advantage but not essential if you have a willingness to learn.
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Experience of group work and peer support delivery would be helpful. Willingness to lead on these sessions as required.
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Experience in end-of-life care and pre-bereavement work.
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Experience of online counselling.
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Experience and training in counselling linked to suicide and suicidal ideation.
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Knowledge of or experience using assessment tools such as WEMWBS or CBSQs.
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Knowledge of statutory services and systems.
Additional Information
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The role may require evening or weekend work from time to time
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Enhanced DBS check required
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Travel will be required to events and team training days
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APPLICANTS MUST BE BASED WITHIN 2 HOURS TRAVEL OF CAMBRIDGE
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
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Families Come First
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Everyone a Supporter, Every Supporter a VIP
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Love What You Do
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Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
About us:
Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need.
About the role:
We are looking for an experienced Bereavement Counsellor, with an interest in spirituality, to provide high-quality clinical assessments and individual bereavement support for adults needing to access our Bereavement Service.
This key role will play a significant part in enabling us to deliver our commitment to holistic, person-centered care and develop our Bereavement Service.
About You:
You will be a qualified counsellor, with a strong understanding of the theories of bereavement and significant loss, insight into human development and at least two years’ post-qualification experience.
Skilled in conducting clinical assessments and providing culturally sensitive, empathic, non-judgmental, bereavement counselling for adults (in-person and via electronic media), your calm, professional approach will complement your excellent interpersonal skills.
If you’re a compassionate, empathetic person, who shares our values, and are looking for a new role in a supportive and inclusive environment, we would love to hear from you!
As well as a variety of training options, such as the opportunity to undertake an apprenticeship programme if desired, we offer a range of interesting benefits, which include:
- 27 days’ annual leave plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- educational and professional development opportunities (we have an on-site Education Team)
- clinical supervision (regular and we ensure its protected time)
- an annual development day - protected time for you and your learning
- subsidised meals at our on-site restaurant
- Employee Assistance Programme
- access to the Blue Light Card discount scheme
- Access to a Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice.
- wellbeing care - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you.
We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Please visit the Join our Team section on our website for tips and guidance on how to complete your application form, and what to expect when interviewing with us.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
All of our vacancies except from retail are subject to a relevant DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Support Services Lead (Volunteer & Service Operations)
Fixed-term contract (12 months, with possibility of extension)
3 days a week (2.5 days considered for exceptional candidate)
Expected start date September 2026
£35,000 FTE (£21,000 for 3 days/week)
Location: Remote, with one working day per month in central London
About The Loss Foundation
Every year, thousands of adults across the UK turn to The Loss Foundation after the death of someone they love from cancer. At one of the hardest times in their lives, they find a safe place to be understood, connect with others who truly understand, and access specialist support.
Founded by clinical psychologists, The Loss Foundation is the UK's leading charity dedicated to cancer bereavement. Our evidence-informed services are delivered nationally through support groups, workshops, walks and a remarkable community of trained volunteers, ensuring more people can access compassionate support wherever they live. As we continue to grow, we're looking for someone who wants to help shape the next chapter of our support services. You'll join a small, ambitious team where ideas are welcomed, initiative is encouraged and every person makes a meaningful contribution to helping us reach more bereaved people.
About the Role
This is a key operational role at the heart of The Loss Foundation's support services. You'll coordinate our programme of bereavement support events and act as the main point of contact for our extraordinary community of volunteers who give their time to ensure nobody faces cancer bereavement alone. We're entering an exciting period of growth. Over the next few years we're expanding our national support services, growing our volunteer community and investing in new ways to reach more bereaved people than ever before. This role will play an important part in making that happen.
Although the role doesn't include formal line management, you'll have real ownership of your area and the opportunity to shape how our services develop. This role would suit someone who enjoys creating structure, building relationships and making a meaningful difference as part of a small, ambitious team.
What Success Looks Like
In your first 3 months you will...
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Learn how our support services and volunteer programme operate.
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Become the main point of contact for volunteers, building trusted relationships with volunteers.
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Take ownership of coordinating our programme of support events.
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Become confident managing the charity's day-to-day operational processes independently.
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Identify at least one opportunity to improve our systems, volunteer experience or service delivery, and begin implementing agreed improvements.
By 6 months you will...
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Have implemented improvements to systems and operational processes.
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Be strengthening and developing the volunteer support cycle.
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Be using insight from volunteers and beneficiaries to continually strengthen our services.
By 12 months you will...
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Help shape how The Loss Foundation delivers and grows its support services.
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Lead volunteer recruitment and onboarding.
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Become a key member of a small team helping guide the charity through its next stage of growth.
Key Responsibilities
Event Coordination
You'll oversee the smooth delivery of The Loss Foundation's programme of support services, ensuring events are well organised, appropriately resourced and delivered to a high standard.
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Coordinate the charity's programme of support groups, workshops, walks and other services.
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Manage event logistics, volunteer allocation and communications.
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Ensure event information is accurate across our systems and website.
Volunteer Coordination & Experience
You'll be the main point of contact for our volunteer community, helping volunteers feel informed, valued and well supported.
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Coordinate volunteer recruitment, onboarding and rotas.
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Maintain volunteer records and day-to-day communications.
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Help shape and continually improve the volunteer experience.
Process & Systems Improvement
As we grow, you'll help build the operational systems that enable us to support more bereaved people efficiently and consistently.
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Improve systems, processes and automated workflows.
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Monitor service activity and maintain accurate operational data.
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Identify opportunities to improve efficiency and support future growth.
Quality and Service Development
You'll help us continually strengthen our services through feedback and learning.
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Gather and review feedback from volunteers and beneficiaries.
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Recommend improvements to services and volunteer experience.
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Support the appropriate handling of complaints and safeguarding concerns.
About You
This role would suit someone who enjoys creating structure, building relationships and helping things run smoothly. You'll thrive in this role if you are -
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An excellent organiser who enjoys planning, coordinating and keeping projects on track.
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A warm, approachable communicator who enjoys supporting volunteers and working collaboratively.
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Comfortable managing multiple priorities and solving problems proactively.
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Experienced in event coordination, volunteer coordination or operational support.
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Able to work independently while contributing positively to a small, growing team.
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Motivated by The Loss Foundation's mission and committed to delivering compassionate, high-quality support.
What difference will you make?
You will sit at the heart of The Loss Foundation's support services, ensuring that thousands of people each year receive a warm, compassionate and well-coordinated experience at one of the most difficult times in their lives. By supporting our volunteers, strengthening our systems and helping the charity grow sustainably, you'll play a vital role in enabling us to reach many more people affected by bereavement in the years ahead.
To Apply
Please submit a CV and cover letter outlining your interest in the role and relevant experience. Shortlisted candidates will be contacted to arrange an interview on the 3rd September 2026. If you have any questions about the role, please feel free to get in touch.
Supporting people bereaved by cancer through compassionate, evidence-based services so no one has to navigate grief alone.
Context of role:
Key responsibilities:
Support Service:
1. Event Coordination and Delivery
1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and
support events.
1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.
1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams
when required.
1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.
2. Awareness, Training and Engagement
2.1: Lead on regional awareness training delivery for non-emergency services and community-based
organisations.
2.2: Deliver additional 2wish training programmes as required, including Children & Young People
(CYP) and Bereavement in workplace support training.
2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals
within non-emergency services.
3. Partnership and Network Development
3.1: Actively engage with local bereavement networks through attendance at meetings, hosting
information stands and building strong professional relationships across the region.
3.2: Develop and maintain effective links with community partners to expand reach and awareness of
services.
4. Volunteer Support
4.1: Act as a key local contact for volunteers.
4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider
team.
5. Administration, Monitoring and Reporting
5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:
52: Event planning and delivery
5.3: Marketing and communications
5.4: Contact and engagement tracking
5.5: Professional and family engagement records
5.6: Accurately record interactions with stakeholders, including; families, professionals, champions
and referral partners.
5.7: Monitor and manage posts/content on Facebook family accounts.
6. Quality Assurance and Improvement
6.1: Support quality audits and contribute to continuous improvement processes.
6.2: Collect and review feedback from events and training sessions to inform future development.
2.0 General:
1.1: To be responsible for organising own work agenda, time management and administration
1.2: To keep clear and up to date records on database of activities with families and any ensuing
action
1.3: To promote the on-going work and continued support that 2wish can offer
1.4: To work as part of a team providing support to suddenly bereaved families
1.5: To work alongside support team and maintain a seamless approach to service delivery
1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies
1.7: To show respect and sensitivity for the cultural and religious beliefs of families
1.8: To undertake learning opportunities and seek them out for the team
1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
1.10: To attend weekend and evening community events in support of the charity as necessary
1.11: Participate as and when required in team meetings and one-to-one meetings, and
undertake, as appropriate, courses/training/other developmental activities, which is relevant to
the role
1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of
services and activities provided
1.13: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.
The client requests no contact from agencies or media sales.
Remote (Surrey and surrounding areas) | 18 – 24 hours
£27,500 pro rata | Flexible working | Real impact
Are you kind, caring and professional – the sort of person who listens deeply, holds space for others, and wants to make a real difference?
At Jigsaw South East, we support children and young people who are facing or coping with the death of a loved one. We’re looking for a compassionate and confident Grief Support Worker to join our small, dedicated team.
In this role, you’ll:
- Support families one-to-one and in groups, both pre- and post-bereavement
- Hold meaningful (and sometimes tough) conversations with warmth and sensitivity
- Help children feel less alone in their grief, and families feel more connected
- Contribute to our PIECES group programme, helpline, and referral process
This isn’t just a job, it’s a chance to walk alongside people at one of the hardest points in their lives and offer light, steadiness and support.
We’re looking for someone who brings:
- A warm, person-centred approach
- Experience working with children and families
- Emotional resilience and a strong sense of purpose
- The ability to travel across Surrey and attend some evening/weekend sessions
We offer:
- Flexible working
- TOIL and supervision
- Ongoing training and personal growth
- A supportive, values-led team who genuinely care
If you believe in the power of kindness and want to help children feel seen, safe and supported, we’d love to hear from you.
View our recruitment pack for more information including a full job description and person specification:
The client requests no contact from agencies or media sales.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionWe’re looking for two Operational Delivery Leads to help us deliver priority process improvement initiatives as part of as part of our Fundraising, Marketing and Communications (FMC) Process Redesign programme This is an exciting opportunity to play a key role in improving how our fundraising teams work helping to simplify processes, strengthen collaboration and create more time for teams to focus on supporter relationships and income generation.
This is a brilliant opportunity to be part of work that will make a step-change difference in how we fundraise at Marie Curie. You’ll help accelerate workflows, embed better ways of working and support teams to deliver meaningful improvement across our fundraising operations.
What you’ll be doing:
- Leading the implementation of priority process improvement initiatives identified through the Process Redesign Programme.
- Delivering operational improvement and ways-of-working projects from implementation through to embedding within business operations.
- Collaborating with stakeholders across fundraising, technology, compliance, business change and suppliers.
- Managing project prioritisation, planning, resource allocation and progress tracking.
- Defining, measuring and monitoring project benefits and outcomes.
- Reviewing and optimising end-to-end processes, ensuring improvements are compliant, owned and embedded.
- Supporting culture change by influencing ways of working and helping teams adopt continuous improvement practices.
What you’ll need:
- Experience delivering process improvement, operational change or ways-of-working projects.
- Strong planning, prioritisation and project coordination skills.
- Confidence working with different stakeholders and influencing across teams.
- The ability to manage a busy workload independently and keep progress on track.
- A collaborative approach, with strong relationship-building skills.
- Experience embedding change, supporting culture change or helping teams adopt new ways of working
You’ll be someone who is confident working independently, managing a varied workload and bringing structure to complex pieces of work. You’ll need strong process improvement skills, excellent stakeholder management experience and the ability to influence others, build relationships and keep momentum moving.
Please see the full job description
Application & Interview Process
As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: Monday 31st August 2026
We encourage early applications as we may close the job advert sooner after receiving a sufficient number of applications.
Salary: £38,007 - £42,230 plus LW where applicable (£3,500)
Contract:12 month FTC
Based: Remote or Hybrid - If Hybrid the options would be to work from either our Edinburgh or London office - we're happy to discuss what works best for you!
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
Marie Curie provides a better end of life for more people, whatever the illness.

Context of role:
The Outreach Officer plays a key role in raising awareness of services, strengthening community
partnerships and supporting the delivery of high-quality bereavement support activities across the
region. The postholder will engage with local networks, coordinate events, and support volunteers while ensuring effective monitoring, reporting and continuous improvement.
This role sits initially within Shropshire, Worcestershire and Herefordshire, but will expand to support phase 3 of the expansion which will include the West Midlands, Warwickshire and
Staffordshire.
Key responsibilities:
Support Service:
1. Event Coordination and Delivery
1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and
support events.
1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.
1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams
when required.
1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.
2. Awareness, Training and Engagement
2.1: Lead on regional awareness training delivery for non-emergency services and community-based
organisations.
2.2: Deliver additional 2wish training programmes as required, including Children & Young People
(CYP) and Bereavement in workplace support training.
2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals
within non-emergency services.
3. Partnership and Network Development
3.1: Actively engage with local bereavement networks through attendance at meetings, hosting
information stands and building strong professional relationships across the region.
3.2: Develop and maintain effective links with community partners to expand reach and awareness of
services.
4. Volunteer Support
4.1: Act as a key local contact for volunteers.
4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider
team.
5. Administration, Monitoring and Reporting
5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:
52: Event planning and delivery
5.3: Marketing and communications
5.4: Contact and engagement tracking
5.5: Professional and family engagement records
5.6: Accurately record interactions with stakeholders, including; families, professionals, champions
and referral partners.
5.7: Monitor and manage posts/content on Facebook family accounts.
6. Quality Assurance and Improvement
6.1: Support quality audits and contribute to continuous improvement processes.
6.2: Collect and review feedback from events and training sessions to inform future development.2.0 General:
1.1: To be responsible for organising own work agenda, time management and administration
1.2: To keep clear and up to date records on database of activities with families and any ensuing
action
1.3: To promote the on-going work and continued support that 2wish can offer
1.4: To work as part of a team providing support to suddenly bereaved families
1.5: To work alongside support team and maintain a seamless approach to service delivery
1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies
1.7: To show respect and sensitivity for the cultural and religious beliefs of families
1.8: To undertake learning opportunities and seek them out for the team
1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
1.10: To attend weekend and evening community events in support of the charity as necessary
1.11: Participate as and when required in team meetings and one-to-one meetings, and
undertake, as appropriate, courses/training/other developmental activities, which is relevant to
the role
1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of
services and activities provided
1.13: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.
The client requests no contact from agencies or media sales.
Context of role:
The Outreach Officer plays a key role in raising awareness of services, strengthening community
partnerships and supporting the delivery of high-quality bereavement support activities across the
region. The postholder will engage with local networks, coordinate events, and support volunteers
while ensuring effective monitoring, reporting and continuous improvement.
Key responsibilities:
Support Service:
1. Event Coordination and Delivery
1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and
support events.
1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.
1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams
when required.
1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.
2. Awareness, Training and Engagement
2.1: Lead on regional awareness training delivery for non-emergency services and community-based
organisations.
2.2: Deliver additional 2wish training programmes as required, including Children & Young People
(CYP) and Bereavement in workplace support training.
2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals
within non-emergency services.
3. Partnership and Network Development
3.1: Actively engage with local bereavement networks through attendance at meetings, hosting
information stands and building strong professional relationships across the region.
3.2: Develop and maintain effective links with community partners to expand reach and awareness of
services.
4. Volunteer Support
4.1: Act as a key local contact for volunteers.
4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider
team.
5. Administration, Monitoring and Reporting
5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:
52: Event planning and delivery
5.3: Marketing and communications
5.4: Contact and engagement tracking
5.5: Professional and family engagement records
5.6: Accurately record interactions with stakeholders, including; families, professionals, champions
and referral partners.
5.7: Monitor and manage posts/content on Facebook family accounts.
6. Quality Assurance and Improvement
6.1: Support quality audits and contribute to continuous improvement processes.
6.2: Collect and review feedback from events and training sessions to inform future development.
2.0 General:
1.1: To be responsible for organising own work agenda, time management and administration
1.2: To keep clear and up to date records on database of activities with families and any ensuing
action
1.3: To promote the on-going work and continued support that 2wish can offer
1.4: To work as part of a team providing support to suddenly bereaved families
1.5: To work alongside support team and maintain a seamless approach to service delivery
1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies
1.7: To show respect and sensitivity for the cultural and religious beliefs of families
1.8: To undertake learning opportunities and seek them out for the team
1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
1.10: To attend weekend and evening community events in support of the charity as necessary
1.11: Participate as and when required in team meetings and one-to-one meetings, and
undertake, as appropriate, courses/training/other developmental activities, which is relevant to
the role
1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of
services and activities provided
1.13: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Loss & Bereavement Specialist Worker
Salary: £33,000- £38,000 full time equivalent salary (this range will be calculated pro rata based on part-time hours)
Location: Advance Headoffice Hammersmith & Women’s centres across London, with co- location at HMP Bronzefield
Hours: 21 hours per week
Contract: Fixed term contract until March 2027 with likelyhood to extend
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
This is an ideal post for someone with experience and interest in bereavement work, looking to join a forward thinking, new service. This is also a great chance to be working alongside the Healthcare & Education Department within HMP Bronzefield and be part of a prison services team in Advance.
Using a trauma informed approached, the Loss & Bereavement Specialist will conduct a person-centred assessment to understand the extent of the client’s emotional needs and the impact of loss due to imprisonment or contact with the criminal justice system whilst also identifying practical and specialist needs. They will work with women to develop a support plan, ensuring they are equipped with information and knowledge about how to navigate possible changes in circumstances related to her children’s care and offer crisis intervention and support during acute phases of loss/bereavement.
The Loss & Bereavement Specialist Worker will liaise with the Prison Healthcare team, OMU, visits team and the Family Support Officer to facilitate interactions between women and their children/family members, particularly considering support is in place after visits and that the women’s emotional needs are met in custody and community via our Women’s centres.
The Specialist Worker will create a link between prison and the community, helping women to navigate support services and to positively re-integrate into their community upon release. The role will combine a casework- based approach, along with a signposting and advice service for the women. They will be based in the community and will provide a drop-in service in HMP Bronzefield to support women who are close to release.
A car may be desirable for this role, though not essential.
About You:
To be successful as the Loss & Bereavement Specialist Worker you will need the below experience and skills:
- Experience of working with bereaved individuals and providing grief counselling including knowledge of various therapeutic modalities relevant to grief counselling
- Comprehensive understanding of the grieving process and experience of working with bereaved and loss as well as knowledge of traumatic and complex grief/loss
- An understanding of violence against women and girls and its links to women in the criminal justice system
- Proven ability and experience as a caseworker delivering trauma responsive interventions which support resettlement and rehabilitation of vulnerable people in the criminal justice system whether in the community or in prisons
- Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing date for applications: 23rd August 2026
- Interviews are taking place towards the end of August
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
-
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!
-
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
-
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
-
Pension scheme
-
Enhanced maternity/adoption provision
-
Access to our Employee Assistance Programme
-
Employee eye-care scheme
-
Clinical supervision for front line staff and first line management roles
-
Refer a Friend Scheme - £250 for each referral who passes probation
-
Organisation wide away days
-
Thorough induction and training
-
Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



The client requests no contact from agencies or media sales.
Working closely with the Trusts Managers, and the Senior Philanthropy & Trusts Manager, you will lead the teams to secure, and grow, vital funding from trust sources to support the welfare of dogs and cats across the UK and internationally. The role currently leads a team of three.
The Trusts Lead will drive forward the Trusts strategy as well as oversee KPI development and measurement, and budgets for the team. The role is also responsible for account managing a handful of partners, as well as an organisationally significant seven-figure relationship with Postcode Lottery, requiring significant work with stakeholders across Battersea.
The post will work closely with colleagues across the organisation, but in particular with the Head of Philanthropy, Partnerships & Commercial, the Senior Corporate & Commercial Partnerships Manager, the Senior Fundraising Operations Manager, the Special Events & Stewardship Manager and Marketing & Communications teams to collaborate on joint projects and ensure contacts are shared to maximise all opportunities.
This is an exciting opportunity to further develop an already successful team and make a real difference to the cause of animal welfare.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 20th August 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): First Round Interviews: week commencing 24th August 2026; Second Round Interviews: week commencing 31st August 2026
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Head of Health Information and Support
Permanent
Salary: £55,000 - £60,000 per annum, plus benefits
London N1
Full time – 37.5 hours a week
We're a hybrid working employer, meaning you're required to come into the office on average 2-3 days per week, currently Tuesday and Wednesday or Thursday
Closing date: 11.59pm, Mon 31 August 2026
First Interviews: 9/10/11 September 2026
Second interviews: 22/23 September 2026
An exciting opportunity for a Head of Health Information and Support has arisen at World Cancer Research Fund (WCRF).
World Cancer Research Fund champions the latest and most authoritative scientific research from around the world on cancer prevention and survival through diet, weight and physical activity, so that we can empower people to make informed lifestyle choices to reduce their cancer risk.
We are seeking an inspiring, strategic and collaborative leader to shape and deliver WCRF’s Health Information and Support strategy across three core audiences: the general public, health professionals and cancer survivors. The team turns WCRF’s scientific evidence on cancer prevention and survival into practical, accessible information, training and support based on our Cancer Prevention Recommendations. The postholder will lead and develop the team, ensuring its work is innovative, evidence-based, high quality and demonstrably effective.
Working across Science, Policy, Fundraising, Communications and Engagement, you will create new ways to share our health information, improve existing resources and services, and build impactful partnerships. You will ensure that public and patient insight shapes our work from cancer prevention to survivorship, strengthen programmes for health professionals and make effective use of digital channels. Responsibilities include contributing to our Medical Education programme, participating in working and steering groups and speaking at national conferences, networking at events, engaging corporate audiences and acting as a spokesperson in broadcast and print media. Ultimately, you will help establish WCRF as the go-to source of information and support on the links between cancer, nutrition and lifestyle.
The successful candidate will have a strong track record of implementing strategy, developing business and operational plans, and leading high-performing teams.
You will bring substantial experience in areas such as health information or education, working with healthcare professionals, UK health policy, health science or research, or marketing health information and services. You will be confident in measuring impact, managing budgets and using data to improve performance, with strong knowledge of non-communicable diseases and issues including nutrition, obesity, diet and physical activity. An excellent communicator and relationship-builder, you will be proactive, creative and results-focused, able to operate at senior management level and open to using digital, AI and other emerging tools to improve effectiveness and efficiency.
Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.
Please note: Your cover letter should highlight how your skills and experience will benefit WCRF and equip you for the role.
Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion.
WCRF is a UK cancer prevention charity. We look at how diet, weight and physical activity affect the risk of developing and surviving cancer.



