Bereavement support jobs
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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Manager (Lead).
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home.
This role requires someone with experience in legacy administration and promotion and/or in memory fundraising, as well as excellent communication skills and a strategic mindset. We need someone with previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting - who is able to lead and inspire our supporters and staff in order to generate long term income and awareness for the charity.
To be successful in this role you will:
- Lead the development and delivery of legacy marketing and in-memory fundraising strategies to drive sustained income growth and supporter retention
- Be self-motivated, independent and target-driven
- Act as the subject matter expert on legacy administration and in-memory giving, providing guidance, training, and mentoring while promoting a strong culture of philanthropy
- Manage all aspects of legacy casework, including complex and contentious cases, ensuring effective stakeholder relationships and full compliance with legal, regulatory, and best practice standards
- Oversee data management, reporting, and analysis to generate insights, improve processes, and support accurate forecasting and long-term financial planning
- Collaborate across teams to maximise fundraising opportunities, enhance donor engagement across channels, and deliver impactful events and integrated giving initiatives
- Posses a natural confidence in talking to people with high emotional intelligence and resilience due to the sensitive nature of the role, with excellent communication and relationship building skills.
What we offer:
- Flexible and hybrid working to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Enhanced Maternity and Paternity Pay
- Employee Assistance Program and Lifestyle Savings
- Free flu jabs
- Cycle to work scheme
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
PLEASE NOTE: Within our organisation, this role is titled Legacy and In Memory Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.
We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
Making A Difference

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity for a senior fundraising professional who combines strategic thinking with excellent relationship-building skills and a passion for making a tangible difference.
The Fundraising Manager will lead on the development and growth of several key income streams, including:
- Major Donors
- Corporate Partnerships and Giving
- Regular Giving
- Gifts in Wills (Legacies)
Working in close partnership with SUDEP Action's other Fundraising Manager (who oversees Community fundraising, Trusts and Grants and other aspects of our in-memory giving), the postholder will also share responsibility for the development, delivery and performance of wider fundraising activity across the charity.
A significant aspect of this role will involve re-engaging existing high-value supporters while identifying and cultivating new prospects. The ideal candidate will be confident networking, opening doors, building meaningful relationships and inspiring people to support a cause that may be unfamiliar to them.
The postholder will work collaboratively with colleagues across the organisation, including fundraising colleagues, the CEO, and wider management team, drawing upon their expertise to develop effective fundraising plans, test assumptions and ensure the charity is represented professionally, authentically and consistently.
Given the nature of SUDEP Action's work, the role also requires sensitivity, empathy and the ability to engage thoughtfully with people affected by epilepsy and bereavement.
Full details of the role and experience required can be found in the Job Pack attachment.
Interested? Please send us a CV and cover letter showing us why:
• you want to work at SUDEP Action,
• you think you are a great candidate for this role,
• why your skills and experiences make you a good fit.
It doesn’t have to be long, 1-2 pages at most, but should give specific examples to demonstrate your suitability to the role and the impact you have had in similar roles. Applications not including a cover letter including the above will not be shortlisted.
SUDEP Action is an equal opportunities employer, and we’re committed to treating applications fairly. Initial shortlisting for interview is done blind.
First Interviews: Thursday 15th October 2026. Second Interviews: Monday 18th October 2026.
Our mission is to stop preventable epilepsy deaths and to provide the UK's only bereavement service for anyone who has experienced an epilepsy death


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role: Engagement Advice Worker – Better Together Service
Location: Lambeth, London (Community-based with flexible working)
Package: Generous Pension (7% Employer Contribution) | 26 Days Annual Leave + Bank Holidays (rising to 31 days) | Kind, Inclusive Culture
Why Join Age UK Lambeth?
At Age UK Lambeth, we believe getting older should be celebrated, not sidelined. We exist to challenge the stigma of ageing, tackle social isolation, and make sure older adults get the right support at the precise moment they need it.
We’re a learning space, not a knowing space, which means we listen, adapt, and build real relationships with our community. If you are passionate about empathy, human connections, and driving meaningful local change, you’ll fit right in.
The Role: What You’ll Be Doing
Gambling-related harm often goes unnoticed, carrying a heavy stigma for those affected—both directly and indirectly (affected others). Through our Better Together service, you will be on the frontline of changing that narrative in Lambeth.
This role is a dynamic blend of proactive community engagement and impactful, one-to-one support.
Community Engagement and System Change
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Meet people where they are: Take our message straight into the heart of Lambeth—visiting barbershops, faith groups, sports venues, shopping centres, and local cultural hubs.
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Build local alliances: Partner with community leaders, residents, and local organisations to spark open conversations, break down stigma, and drive referrals.
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Educate and inspire: Deliver lively presentations, host information sessions, and help run conferences to train local professionals and raise public awareness while helping to normalise conversations about gambling harms so they are easier to recognise, prevent, and seek support for.
Personalised, Strengths-Based Support
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Provide 1:1 tailored advice: Work directly with adults impacted by gambling harm to identify their strengths, set personal goals, and rebuild their wellbeing.
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Offer holistic social prescribing support: Guide clients toward specialist care (such as the NHS Primary Care Gambling Service) while helping them navigate connected challenges like housing, debt, loneliness, and mental health.
What You’ll Bring to the Team
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Outreach Expertise: Proven experience stepping out into the community, running outreach activities, and speaking confidently to audiences of all sizes.
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Relationship Building: Natural networking skills with a knack for establishing trust with community groups, residents, and multi-agency partners.
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Caseload Management: The ability to work independently, manage shifting priorities, and adapt seamlessly as our service grows.
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Clear Communication: Warm, engaging interpersonal skills paired with clean, accurate record-keeping.
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Empathy & Drive: A genuine commitment to person-centered support and outcome-focused work.
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Energy & Enthusiasm: Bring warmth, energy, and a positive spark to every interaction, making conversations engaging, memorable, and impactful.
Please don’t worry if you do not have experience working with those affected by gambling, Age UK Lambeth will provide full training including Level 2 under the “Don’t Gamble With Health” programme.
Why You’ll Love Working Here
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Strong Financial Support: Generous pension plan with a 7% employer contribution.
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Work-Life Balance: 26 days of annual leave (plus public holidays), increasing to 31 days after 5 years.
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A Culture That Cares: Join a supportive, warm team that puts kindness and flexibility at the core of everything we do.
How to Apply
To apply via Quick Apply, please submit:
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Your updated CV
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A brief cover letter
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Short answers to our 4 application questions (max 250 words per question)
A Quick Note on Using AI:
We want to hear your voice! While tools like ChatGPT can be helpful for brainstorming, over-relying on them can make your application sound generic. We strongly encourage authentic, personalised answers so we can get to know the real you and understand your unique passion for this role.
Using Quick apply please upload your CV, a brief cover letter and answering the following 4 questions (in no more than 250 words per question).
Note: We want to hear your voice throughout the questions. Although AI tools can be helpful an over-reliance on them can lead to generic submissions that fail to showcase your unique skills. We strongly encourage personalised answers so we get to know the real you and your understanding of the role.
The client requests no contact from agencies or media sales.
Join Clergy Support Trust's outstanding External Relations Team as External Engagement Officer (12-month maternity cover) and play a key role in fundraising, events, and digital comms. Use your creativity and organisational skills to support historic events, engage supporters, and make a real impact for clergy families.
About the Role
The External Engagement Officer provides vital administrative and operational support across fundraising, events, and communications. This is ideal for someone in their second role, looking to develop a broad range of skills in a supportive environment. Working in a small and dynamic team, the External Engagement Officer supports and leads on projects, with a focus on communications, fundraising, events, marketing, and press.
About the candidate:
- Highly organised and technologically adept (especially with CRM systems like Salesforce)
- Motivated, with at least 1 year of experience in communications, fundraising, or event management
- Confident, resilient, and able to coordinate complex event logistics
- Strong written and verbal communication skills
- Team-oriented, adaptable, and committed to the wellbeing of the clergy community
Key Responsibilities
1. Fundraising and Data Support
- Manage contacts and maintain up-to-date CRM records
- Add weekly bank donations to Salesforce and reconcile monthly income
- Lead on thanking supporters (managing emails/cards)
- Assist with legacy giving administration
- Support prospect research for fundraising
- Liaise with Finance Team on income and gift processing
2. Events – Logistics and Administration
- Manage guest lists, RSVPs, and name badges using CRM
- Act as point of contact for event bookings and assist with seating plans
- Provide on-site support at events (registration, hospitality, donor care)
- Post-event coordination including post-event feedback
3. Communications and Digital Engagement
- Monitor and manage team inboxes
- Assist with social media management including DMs, replying to comments, and content creation
- Oversee logistics of print advertising (bookings, invoicing, transfer of creative files)
4. General / Team Support
- Maintain inventory of fundraising/event materials
- Proactively update Salesforce with missing information
- Provide general admin support and contribute creative ideas
This is a fantastic opportunity for an individual looking for a broad-scope role to development their skills in comms, engagement, events and fundraising in a high-performing team.
Clergy Support Trust is the largest charity focused on the wellbeing of Anglican clergy and their families.
The client requests no contact from agencies or media sales.
Remote (Surrey and surrounding areas) | 18 – 24 hours
£27,500 pro rata | Flexible working | Real impact
Are you kind, caring and professional – the sort of person who listens deeply, holds space for others, and wants to make a real difference?
At Jigsaw South East, we support children and young people who are facing or coping with the death of a loved one. We’re looking for a compassionate and confident Grief Support Worker to join our small, dedicated team.
In this role, you’ll:
- Support families one-to-one and in groups, both pre- and post-bereavement
- Hold meaningful (and sometimes tough) conversations with warmth and sensitivity
- Help children feel less alone in their grief, and families feel more connected
- Contribute to our PIECES group programme, helpline, and referral process
This isn’t just a job, it’s a chance to walk alongside people at one of the hardest points in their lives and offer light, steadiness and support.
We’re looking for someone who brings:
- A warm, person-centred approach
- Experience working with children and families
- Emotional resilience and a strong sense of purpose
- The ability to travel across Surrey and attend some evening/weekend sessions
We offer:
- Flexible working
- TOIL and supervision
- Ongoing training and personal growth
- A supportive, values-led team who genuinely care
If you believe in the power of kindness and want to help children feel seen, safe and supported, we’d love to hear from you.
View our recruitment pack for more information including a full job description and person specification:
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?
Do you want to be on the frontline, helping people through the emotional impact of their loss or offering information and guidance on some of the practical issues they may be facing?
We looking for someone to join our team of Suicide Bereavement Advisers who are the first port of call for people looking for support following their loss.
It is a hybrid role with a 60/40 split between working in our office in Westminster and from home.
We will be expanding the team at regular intervals. If we do not have the time to contact all applicants in this recruitment round or if you are not successful in this round, there will be future opportunities to apply.
About the role
As a Suicide Bereavement Advisor you will:
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Manage a caseload of assigned clients.
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Provide emotional and practical support to clients over the phone and via email and SMS.
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Provide a safe space for them to talk about their loss and how it is impacting them, offering them empathy and validation.
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Provide information and advice about practical issues they may be dealing with.
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Where appropriate, refer them to our Counselling Service and help them to fill in the application form.
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Support them to access other relevant services through signposting.
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Log all contacts in our client management system, ensuring accurate records are kept and maintained.
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Meet agreed performance standards around call duration, timely note completion and consistent caseload management, in line with our commitment to fairness and consistency for clients and team.
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Help with ongoing initiatives to improve our services, including opportunities to contribute to resource creation, training and presenting, and wider projects.
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Support the Client Care team where needed, including covering the phone line and helping with administrative tasks when available.
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Liaise with other relevant organisations to build our connections within the sector and increase awareness of our services.
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Attend and contribute to team and staff meetings.
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Attend training, conferences and workshops in line with continuous professional development.
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Represent the charity at relevant events
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Work in accordance with our values and follow all policies and procedures.
This is a very rewarding role within a small, friendly and hardworking team which is committed to providing the highest quality support to our clients.
About you
You will have experience of working on a helpline or a client-facing role, ideally in the area of mental health; or you may be studying to be a counsellor.
Key attributes we are looking for include:
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A warm, empathic manner
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An ability to listen without judgement
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Calmness when dealing with people in distressing or challenging situations
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Able to work independently and as part of a team
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An enthusiasm to learn and to develop knowledge and skills
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Confidence in using digital technology
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Attention to detail, especially when it comes to record keeping
You will live within commuting distance of our office in Westminster.
We are committed to Equality, Diversity, and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.
This role requires eligibility to work in the UK and a Basic DBS check. Training will be given to the right candidates.
Supporting people bereaved by suicide
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note the desired qualifactions required for the role: Specialist Community Public Health Nurse (health visitor or Family Nurse) or Midwife,
Nurse or Paediatric Nurse with community experience.
1. Proactively engage and work in partnership with professionals and organisation working with families and babies vulnerable to sudden infant death to promote safer sleep and reduce infant mortality.
2. Design and deliver training.
3. Proactively engage families with Lullaby Trust advice, responding to enquiries and ensuring anyone seeking advice is given a high-quality service in a timely way.
4. Create and assist with development of information resources.
5. Manage and supervise the Support and Training Officer and Training Development Officer.
Proactively engage and work in partnership with professionals and organisations working with families and babies vulnerable to sudden infant death to promote safer sleep and reduce infant mortality.
•To build relationships with health and childcare professionals working with families and babies vulnerable to sudden infant death in order to reach and engage those families with advice and support.
•To proactively build and maintain partnerships with relevant organisations particularly those who work with vulnerable families to co-produce and collaborate in developing resources and programmes to reduce infant mortality.
•To build relationships with local professionals in order to support local campaigns to reduce SIDS deaths, sleep related accidents and infections in babies.
•To ensure the Lullaby Trust’s work reflects the public health agenda across England, Wales and Northern Ireland.
•To work with the Policy and Research Manager reviewing external health and social documents/policy.
Design and deliver training
•To be lead the Training Team Working Group and chair meetings.
•To lead and work to deliver the training strategy by creating and promoting evidence-based online training packages aligned with public health priorities to a range of professionals working with families and babies vulnerable to sudden infant death which enables confidence to have meaningful conversations with families.
•Plan, develop and record online webinars and presentations for families and babies vulnerable to sudden infant death and on bereavement support in line with the Training Strategy
•Use national and local data to create and deliver training packages which is responsive to need, SUDI and safeguarding reports and investigations and CDOP themes.
•To meet and liaise with outside organisations to deliver showcase training packages.
•To ensure training is evaluated and adapted/developed
•To work with engagement team to ensure training is promoted.
Create and assist with development of online and printed information resources particularly aimed at those vulnerable to sudden infant death.
•Assist with checking accuracy of safer sleep info posts on social media and -participating in Q&As.
•Create resources specifically aimed at families and babies vulnerable to sudden infant death.
•Develop resources and tools for professionals working with families to have meaningful conversations and support safer sleep messaging.
•Develop resources for professionals that translate evidence and research into good standards of practice.
•Review and update website text and social media messages on safer sleep in conjunction with the engagement team.
Proactively engage families with Lullaby Trust advice, responding to enquiries and ensuring anyone seeking advice is given a high-quality service in a timely way
•Manage the cover and answer information enquiries including helpline and online, on safer sleep responding within the set guidelines and KPIs for the department.
•Manage and facilitate the Young Parent Panel and New Families Panel in collaboration with other specialist organisations and charities; keeping in contact, recruiting new members, arranging meetings, focus groups and user testing and feedback on resources and activities.
•To be a representative for media work promoting safer sleep advice, including radio, tv, pre-recorded and live media.
•Work with other teams to reach more families including on projects focussing on high risk groups and under-represented families.
•Ensure any safeguarding concerns are actioned in accordance with the organisation’s Safeguarding Policy.
To manage and supervise the Support and Training Officer and the Training Development Officer
•To supervise and set priorities for the Support and Training Officer, following Lullaby Trust processes.
•To provide regular support and supervision to the Support and Training Officer.
•To attend regular meetings of the Lullaby Trust Management Team.
•Deputise for Support and Information Team when needed.
Any other work which relates to the Lullaby Trust’s strategic objectives
•To participate in training and events with colleagues on a regular basis.
•To work with the relevant departments in the organisation to deliver and implement the organisations strategy
•To keep abreast of external research on SIDS and related fields.
•Maintain knowledge of developments within health service provision and family social care to identify opportunities for improving support for families.
Safer sleep for babies, Support for families
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Support Worker
£27,000 + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits
This role covers Northumberland, Newcastle, Gateshead, North Tyneside, South Tyneside, Durham, Darlington, Hartlepool, Sunderland, Stockton, Redcar and Cleveland and Middlesbrough.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our North East Care Team to families in the local area, at a time where they need it most.
Reporting to the Family Support Manager of the Southampton Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
·An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
·A warm, inclusive approach to achieving goals quickly and correctly.
·Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
·Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
·A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
·A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
· Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
· Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Time off in Lieu
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.
More information about us and our recruitment process can be found in our Candidate Pack on our website.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place at our North East Care Team Office, we will only contact those applicants who have been successful.
If you require any adjustments during the interview process, please let us know as part of your application.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be part of a young and vibrant charity that is dedicated to supporting people who have been bereaved by suicide?
We're looking for a Client Care Coordinator to be a key part of our team in delivering high-quality, client-centred support. You'll be the first point of contact for many people in our community seeking support, helping them through their journey with us from initial application through to the conclusion of their counselling.
We’re growing fast so we’re looking for someone with a hands-on approach and a can-do attitude!
About the role
As Client Care Coordinator you will:
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Handle email and SMS correspondence with clients relating to their counselling, with awareness of client needs and service policies.
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Answer the phone, responding with warmth and clarity to general or counselling queries, or directing calls to other members of the team as appropriate.
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Match clients with counsellors with the support of the Client Care Manager, and speak with clients over the phone to arrange sessions.
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Provide clients with all pre- and post-counselling information.
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Work closely with associate counsellors, supporting them to feel confident in their client work with us, and providing administrative assistance and contacting clients where needed.
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Support with onboarding new associate counsellors and ensuring systems are updated so they can begin client work.
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Monitor data relating to service activity on a weekly and monthly basis.
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Attend and participate in regular team meetings, as well as broader team meetings with the Service Team and Growth Team.
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Contribute to the ongoing development of the organisation by identifying opportunities to improve processes and systems.
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Provide administrative support to the wider team as needed.
About you
We're looking for someone with experience of working in an administrative and client-facing role, ideally in a mental health and/or counselling setting. Above all, you will have excellent interpersonal skills, including a warm, empathetic manner on the telephone and in writing; a high level of organisation and attention to detail; confidence in using digital platforms like HubSpot; and the ability to work independently and as part of a team. Training will be given to the right candidates.
If you like the sound of what we stand for and our mission, are passionate about mental health, and would like to work within a fast-paced environment, then we’d love to hear from you!
We are committed to Equality, Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.
This role requires eligibility to work in the UK and a Basic DBS check. Training will be given to the right candidates.
Supporting people bereaved by suicide
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kentown Family Support Worker
Maternity Cover up to 12 months
£27,000 + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent
To Cover Kentown and East Lancashire
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker for a fixed term period of up to 12 months, on a full-time basis (35 hours, 5 days per week) to deliver a high-quality family support service as part of our Kentown Team to families in the local area, at a time where they need it most.
Reporting to the Family Support Manager of the Kentown Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Time off in Lieu
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.
More information about us and our recruitment process can be found in our Candidate Pack on our website.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Neo-Natal Support Worker
£27,000 + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits
This role covers the South West of London, including Chelsea & Westminster catchment area.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Neonatal Support Worker (35 hours, 5 days per week) as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region, working collaboratively with the multi-disciplinary team supporting the families.
Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Time off in Lieu
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.
More information about us and our recruitment process can be found in our Candidate Pack on our website.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place at our London & South East Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Noah's Ark Children's Hospice is partnering with Robertson Bell on a retained basis to recruit a Director of Finance on a permanent basis. This is an exciting opportunity to join a highly regarded children's hospice at a pivotal stage of its development, taking a leading role in strengthening financial performance, improving organisational effectiveness and helping shape the charity's next phase of growth.
This is more than a traditional Finance Director role. Noah's Ark has undergone significant transformation in recent years, moving from a predominantly community-based service to operating a 24/7 hospice facility at The Ark. The successful candidate will join at a critical point in this journey, with the opportunity to strengthen the finance function whilst working closely with the wider Senior Leadership Team to ensure the charity is making the best possible use of its resources and delivering maximum value for children and families.
For an ambitious, commercially minded finance leader, this is an opportunity to combine strong financial leadership with genuine organisational impact, helping to shape a more effective operating model and contributing directly to the future direction of the charity.
The role
- Partner with the CEO, Senior Leadership Team and Board of Trustees to shape the charity's financial and strategic direction during a period of organisational change.
- Stabilise and strengthen the finance function, ensuring high-quality financial management, robust controls and accurate, insightful reporting.
- Lead the budgeting, forecasting and financial planning process, including modelling different care delivery approaches, investment decisions and longer-term strategic scenarios.
- Support the charity to improve its financial position, identifying opportunities to increase efficiency and ensure resources are being deployed to maximum effect.
- Oversee statutory accounts, external reporting, audit and regulatory requirements, ensuring the charity maintains strong financial governance and compliance.
- Ensure effective management of reserves, investments, cash flow, liquidity, insurance and restricted funds.
- Contribute to the development of the charity's next multi-year strategic plan, bringing commercial discipline, financial insight and a practical focus on delivery.
- Identify opportunities for cost efficiency and productivity improvements across the organisation, working collaboratively with colleagues to turn insight into action.
- Support the design and implementation of new IT and financial systems, ensuring they provide the information and controls required to support an effective organisation.
- Lead and develop a small finance team, setting clear expectations, building capability and creating a culture of accountability and high performance.
- Play an active role in wider organisational leadership, bringing constructive challenge and financial insight to decisions beyond the traditional finance remit.
The organisation
Noah's Ark Children's Hospice provides specialist care and support to babies, children and young people with life-limiting or life-threatening conditions, alongside their families. Its purpose-built hospice, The Ark, opened in 2019 and provides a unique environment where children can receive specialist care, therapy, bereavement support and family services in a safe and welcoming setting.
Rated 'Outstanding' by the Care Quality Commission, Noah's Ark supports families across North and Central London and Hertsmere, delivering care wherever it is needed - in the family home, within the community or at The Ark.
This is an organisation with a warm, supportive culture and a strong commitment to its values of Kindness, Excellence and Courage. It is now looking for a finance leader who can combine that collaborative approach with the confidence to challenge constructively, make difficult decisions and drive meaningful improvement.
Essential criteria
- Fully qualified accountant (ACA, ACCA, CIMA or equivalent).
- Strong experience leading a finance function.
- Strong understanding of financial controls, governance, audit and statutory reporting.
- Demonstrable experience producing and interpreting high-quality financial information that supports effective decision-making.
- Experience leading and developing teams, with the confidence to set expectations, address underperformance and hold colleagues accountable.
- Excellent communication and relationship-building skills, with the ability to engage and influence senior stakeholders and non-finance colleagues.
- A proactive, hands-on and self-starting appr
We help children who are seriously unwell make the most of every day



OUR ORGANISATION
Cynthia Spencer Hospice Charity funds specialist end of life care for patients with life-limiting illness, supporting their loved ones and those who care for them across West Northamptonshire.
In the last year alone the Specialist Palliative Care team had 15,923 contacts with the community of West Northamptonshire. 242 patients were cared for by the inpatient unit, and the Specialist Palliative Care Consultant recorded 1406 total contacts which equates to almost 30 per week. We also funded palliative care services for thousands of patients and their families including through Wellbeing Services, Bereavement Services, and Hospice@Home.
THE ROLE
We have an exciting opportunity for an administrator to join our growing and dynamic team, working closely with the Finance, Supporter Care and Income Generation teams. Key areas of responsibility include income processing, management of our donor CRM databases and administrating communications to all our supporters.
KEY ACCOUNTABILITIES
- Maintaining the donor CRM database (Donorflex) with accurate records, including regular cleansing and updating.
- Efficient & effective processing of income from supporters (through cash, cheque, card, online giving, donation buckets/tins) and supporting banking administration
- Liaise with the Income Generation team to ensure all donations are correctly coded.
- Provide administrative support for the management and organisation of collection tins and tubs, including tracking, distribution, and recording returns.
- Administration of thank you communications to all our supporters in a sensitive, timely manner.
- First point of contact for external enquiries, via telephone and email, and responding to supporter enquiries by phone and email promptly
- Ordering and distributing fundraising materials and resources, and assisting supporters throughout their fundraising journey
- Providing general administrative support to the wider organisation as required
- Any other tasks and responsibilities commensurate with the role and needs of the business
QUALIFICATIONS, SKILLS & EXPERIENCE
- Proficiency in MS Office - essential
- Strong administrative skills, attention to detail and accuracy - essential
- Excellent communication and interpersonal skills including confidentiality - essential
- Ability to work independently and as part of a team – essential
- Work collaboratively with a diverse team across multiple sites - essential
- Experience of using CRM databases - desirable
- Previous experience of working within the not-for-profit sector – desirable
The client requests no contact from agencies or media sales.
Family Support Manager - Greater Manchester
£35,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8k) and other excellent benefits
To cover the Greater Manchester region
About the role:
We are looking to appoint a Family Support Manager on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our Greater Manchester Care Team to families in the local area, at a time where they need it most.
Reporting to the Head of Care out of our Greater Manchester base and working in partnership with health, education and social care professionals, you will take responsibility for delivering a high-quality family support service; and will act as the local Registered Manager for the Care Quality Commission, providing management and leadership to the team in relation to all safeguarding issues.
Having worked regularly in a demanding and emotional environment, within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· A persuasive, inclusive approach to achieving goals quickly and correctly – with a warm and friendly working style.
· Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks from conception to completion and understand that quickly connecting with people is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
· Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
· Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· A life assurance scheme for all employees which provides a death in service benefit of three times’ basic pay.
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Time off in Lieu
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our website.
More information about us and our recruitment process can be found on our website.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of tim e together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please apply online via our website.
Closing date: 06 September 2026
Interview dates: Interview Dates to be confirmed
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place at our Greater Manchester Care Team Office, we will only contact those applicants who have been successful.
If you require any adjustments during the interview process, please let us know as part of your application.
There will be a requirement for a full current driver’s license to accommodate team and family need and an enhanced DBS disclosure.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
Help us make a difference
Alexander Devine Children’s Hospice Service provides specialist care and support to babies, children and young people with life-limiting and life-threatening conditions, and their families.
We are looking for an enthusiastic and talented Trusts Fundraiser to join our fundraising team and help secure the income that makes our work possible.
You will research and identify new funding opportunities, write compelling applications and reports, and build strong, lasting relationships with trusts, foundations and grant-making organisations. You will also have opportunities to support wider fundraising activity across corporate, philanthropy, community and individual giving.
About you
We are looking for someone with excellent writing, research and relationship-building skills, who is highly organised and able to manage multiple deadlines.
You will ideally have experience of fundraising, grant applications, bid writing, relationship management or a similar role, together with the ability to produce persuasive written content tailored to different audiences.
Experience of using a CRM system, particularly Salesforce, would be desirable.
Most importantly, you will be passionate about making a difference and share our values of Determined, Empowering, Valuing Others, Integrity, Nurture and Empathy.
Why join us?
This is a fantastic opportunity to use your fundraising skills to have a direct impact on local children and families. You will join a supportive and ambitious team where your contribution will make a real difference.
A full driving licence and access to a vehicle for work purposes is required.
If you are a great communicator, excellent writer, a natural relationship builder and want your work to make a real difference, we would love to hear from you.
Safeguarding
Alexander Devine is committed to safeguarding children, young people and vulnerable adults. All appointments are subject to appropriate pre-employment checks, including an Enhanced DBS check, satisfactory references and Occupational Health clearance.
We are committed to creating an inclusive and welcoming organisation and encourage applications from people from all backgrounds.
We provide specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire


The client requests no contact from agencies or media sales.


