Bereavement support jobs

The Cyber Helpline is a fast-growing, innovative charity that supports individuals impacted by cybercrime, digital fraud and online harm. As we enter our next stage of growth, we are seeking a senior operational leader to transform, scale and strengthen our Helpline service.

The Head of Helpline and Service Delivery will provide strategic and operational leadership across all aspects of service delivery - people, processes, quality, tooling and innovation. This role is accountable for the overall performance, resilience and impact of the Helpline, ensuring we offer exceptional trauma-informed and victim/survivor-centred support across channels.

This is an executive role requiring someone who can operate strategically while staying close to operational realities. You will lead managers, staff and volunteers, drive cultural and structural change, support growth of service models, deliver high-quality outcomes and ensure the Helpline is equipped to meet demand.

This opportunity is exciting for an experienced service-delivery leader to build a mission-driven Helpline at scale.

Key Responsibilities

Strategy & Service Direction

• Develop and deliver a multi-year operational strategy for the Helpline aligned with organisational goals.

• Shape the future service model, including workforce planning, channel strategy, automation and technology.

• Provide executive-level leadership and insight to the CEO, Executive Team and Trustees.

• Represent The Cyber Helpline externally with partners, regulators, law enforcement, funders and the wider sector.

Service Performance

• Lead the day-to-day and long-term operation of the Helpline, ensuring stability, quality, responsiveness and continuous improvement.

• Own and deliver KPIs, SLAs, performance dashboards and quality standards.

• Ensure effective processes, incident response, risk management and signposting and referral pathways.

• Oversee the helpdesk, telephony, triage, case management processes and other service initiatives.

People, Culture and Capability

• Lead the team members across functions such as supervisors, case support, QA and training

• Build a high-performing workforce of staff and volunteers, ensuring strong recruitment, onboarding, development, supervision and succession planning.

• Foster a supportive, trauma-informed and collaborative culture with clear expectations and accountability.

• Set and embed structures, role clarity, operational guidelines and communication frameworks across the Helpline.

Quality, Compliance and Risk

• Own the QA framework alongside the Case Support Team, ensuring consistent, accurate and compassionate support to victims and survivors.

• Work in partnership with the Head of Safeguarding to ensure compliance with safeguarding policy and strong practice across the team.

• Oversee high-risk escalations, operational risk identification and mitigation.

• Ensure compliance with internal policies, such as data protection and cybersecurity.

Service Development

• Lead service improvement initiatives, including redesigning processes, upgrading systems and embedding new technologies.

• Collaborate with data, product and technology teams to enhance automation, workflows and case-handling efficiency.

• Ensure the service evolves in response to threat trends, victim needs, and organisational strategy.

• Drive innovation in digital service delivery and multi-channel support.

Partnerships, Impact and Growth

• Work with stakeholders such as police, funders, commissioners, corporates and international partners to strengthen and expand our model.

• Support fundraising and business development opportunities by providing operational insight, impact reporting and case studies.

• Contribute to the expansion of the Helpline model into new geographies.

• Act as a senior ambassador for the service and organisation.

Internal Leadership and Collaboration

• Partner with operations, finance, safeguarding, comms and data teams to ensure integrated and effective organisational delivery.

• Contribute to organisational strategy, planning cycles, and Executive Team decision making.

• Lead or support cross-organisational projects where operational expertise is required.

Requirements

Candidates must be 18 years old or older and resident in the UK with the right to work in the UK. Successful candidates will need to have their background and criminal records checked, as they are likely to have access to sensitive personal data. 

Essential

• Significant leadership experience in a senior operational role within a helpline, support service, contact centre, victim support environment or other complex service-delivery setting.

• Proven ability to scale a service, introduce new operational models and lead organisational change. 

• Experience managing multi-layered teams (including volunteers), ideally across remote environments.

• Strong understanding of QA, safeguarding principles, operational risk, and compliance.

• Demonstrated ability to set KPIs, manage performance, analyse data and make evidence-informed decisions.

• Exceptional people leadership, communication and stakeholder-management skills

• Experience improving processes, implementing new systems or delivering service innovation.

• High emotional intelligence with a calm, pragmatic approach to problem-solving.

• Alignment with The Cyber Helpline’s mission and a commitment to victim-centred support.

Desirable

• Understanding of cybercrime, cybersecurity, online harms or digital victimisation.

• Experience working in a charity or volunteer-powered environment.

• Experience delivering training, public speaking or representing an organisation externally.

• Experience with helpdesk systems, CRM, or telephony/triage systems

• Knowledge of trauma-informed practice.

What we offer

• Enhanced annual leave - generous leave package with an extra day off to celebrate your birthday.

• Pension scheme - 8% employer contribution to your workplace pension scheme

• Employee discounts - thousands of discounts on travel, shopping, wellbeing, entertainment and more.

• Remote working cost budget - an annual allowance to cover eligible remote working costs

• Flexible, remote-first working - we are a remote-first organisation, you’ll have the freedom to work from home (or away - subject to approval), supported by a flexible working culture. 

• Cybersecurity at home - we offer free cybersecurity tools, including endpoint protection and VPNs to protect your personal devices.

• Professional development - access to ad-hoc training based on your role and professional growth interests

• Enhanced leave - including sick pay, paternity/maternity, compassionate and bereavement leave. We operate with flexibility during periods of illness, family need or unexpected events.

• Cybersecurity community - Join a supportive network of over 150 cybersecurity professionals in the UK and USA.

• Time off for learning - request time off to pursue training or development opportunities

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end of life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Job Description

The Senior Strategic Communications Manager will shape how the charity tells its story to the world. This person ensures our messages, campaigns, and content aligns with our mission and resonates with the audiences we serve. You’ll work across the organisation to turn complex priorities into compelling narratives, guiding teams to communicate with clarity, consistency, and purpose. It’s a role for someone who thrives at the intersection of strategy and storytelling - translating organisational goals into communications that inspire and influence.

This is an exciting, newly created role that offers the opportunity to shape our strategic communications approach from the ground up. You’ll play a key role in ensuring our external communications are cohesive, impactful, and aligned with our organisational strategy - strengthening Marie Curie’s public image and brand. If you're looking for a unique opportunity to make a meaningful difference and leave your mark, we’d love to hear from you!

You will be responsible for: 

• Working closely with the Director and Head of Communications to develop, manage and optimise Marie Curie’s external communication strategy.
• Leading strategic communications planning, translating organisational goals into actionable, audience-led communications plans. 
• Developing and overseeing key messaging frameworks and thematic narratives based on insight and research. 
• Evaluate performance, generate insights, and ensure continuous improvement.
• Advising and working closely with senior management, internal communications, teams across our income and innovation directorate and external agencies.
• Ensuring team, channel, campaign and product strategies are aligned and support the departmental, directorate and organisational strategy.
• Line managing the Strategic Communications Manager and leading matrix teams on key projects.

Key Criteria:

• Extensive experience in a senior external communications role, with a strong track record of delivering integrated, high-impact strategic communication campaigns from start to finish.
• Experience translating organisational strategy into compelling structured key messages for our audiences.
• Experience advising and influencing leadership and stakeholders at all organisational levels. 
• Proven track record of leading projects across teams and managing agency partnerships.  
• Confident and persuasive communicator with excellent writing, planning, and leadership skills.
• Highly capable of prioritising tasks and managing multiple projects and campaigns to meet deadlines. 
• Experience managing agencies and overseeing high-profile campaigns.
• Confident working in changing environments.
• Passion for purposeful communication that makes a measurable difference.
• Experience working in a charity, not-for-profit, or health-related organisation (desirable).

Please see the full job description. [LINK]

Additional Information

Application & Interview Process

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: 9 Jan 2026.

Salary: £45,000-50,000 & £3,500 London weighting allowance where applicable.

Contract: Permanent, full-time

Based: Fully remote (work from home) or hybrid working (Embassy Gardens office in London).

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

About Edward’s Trust

Edward’s Trust is a local West Midlands charity providing support for bereaved children, young people, and parents. We have 36 years of experience and operate at the highest level, providing qualified counselling and holistic support for complex or prolonged grief. We do not set time limits and the service is completely free. We do not get Government funding; therefore, we rely on donations to keep this vital service going.

Our Values

RESPECT

We will act with integrity in all that we do, being mindful and considerate to all. We respect and remember those who have died. Respect is a constant that embraces diversity and uniqueness of experience.

HOPE

A feeling of trust in tomorrow. We embody, instill and empower a feeling of trust in tomorrow. Hope is the hand to hold. We have a vision that one day there will be a universal understanding of life-changing grief.

HOLISTIC

Complete and all encompassing. We acknowledge and respond to the needs of the whole person: mentally, physically, emotionally, and spiritually. We recognise the total experience of grief, promoting a holistic approach to bereavement care.

SUPPORT

Enabling with compassion and care. We provide responsive support that is appropriate, relevant, and meaningful to each individual. Together in safety and strength. Encouraging society to respond appropriately to people facing loss and surviving bereavement.

EXCELLENCE

Embracing professional integrity and creative innovation. We are passionate about providing exceptional services and maintaining the highest standards in all that we do. Excellence is valuing people. We are committed to driving innovation and change.

Role summary

Here at Edward’s Trust, we are excited and committed to growing our service offer and fundraising whilst working with a small but mighty team.  We have strong and realistic foundations in the trusts and grants income stream and a secure base of income from long-term committed funders. These funders enable us to reach children and adults through our specialist counselling services and projects alike, but with a huge amount of new work in development, securing new income from trusts and foundations is a high priority for us. 

This is an exciting role at Edward’s Trust that will challenge and provide excellent career development opportunities for the successful candidate. This role will deliver essential stewardship to our growing portfolio of warm trust supporters, engaging with them to provide inspirational impact reporting to secure continued funding. Our new colleague will gain exciting CV enhancing experience through working and securing new grants for some of the larger funders which is where we wish this post to focus on.

You will support Edward’s Trust to develop its presence in the trust and foundations world, by working to agreed new business targets and contributing to the creation of a high-quality pipeline of new trust and foundation opportunities.  

Key Accountabilities:

• Become an expert in Edward’s Trust current activities and future plans
• Manage a portfolio of trust supporters, providing outstanding stewardship, and ensuring relationships deliver against agreed objectives to enhance the long-term relationship.
• Prepare and deliver engaging bids and reports to share impact and inspire future support.
• Work cross-organisationally to support projects and reporting and to help shape and develop appropriate projects for funding (alongside the Head of Fundraising and Service Delivery Manager).
• Build good working relations with key staff and Trustees of established trust supporters.
• Thank supporters promptly and ensure that progress reports and updates are received by supporters as and when required.

We are open to Flexible Working Requests which can be discussed during interviews. 

About Edward’s Trust

Edward’s Trust is a local West Midlands charity providing support for bereaved children, young people, and parents. We have 36 years of experience and operate at the highest level, providing qualified counselling and holistic support for complex or prolonged grief. We do not set time limits and the service is completely free. We do not get Government funding; therefore, we rely on donations to keep this vital service going.

Our Values

RESPECT

We will act with integrity in all that we do, being mindful and considerate to all. We respect and remember those who have died. Respect is a constant that embraces diversity and uniqueness of experience.

HOPE

A feeling of trust in tomorrow. We embody, instill and empower a feeling of trust in tomorrow. Hope is the hand to hold. We have a vision that one day there will be a universal understanding of life-changing grief.

HOLISTIC

Complete and all encompassing. We acknowledge and respond to the needs of the whole person: mentally, physically, emotionally and spiritually. We recognise the total experience of grief, promoting a holistic approach to bereavement care.

SUPPORT

Enabling with compassion and care. We provide responsive support that is appropriate, relevant and meaningful to each individual. Together in safety and strength. Encouraging society to respond appropriately to people facing loss and surviving bereavement

EXCELLENCE

Embracing professional integrity and creative innovation. We are passionate about providing exceptional services and maintaining the highest standards in all that we do. Excellence is valuing people. We are committed to driving innovation and change.

Role summary

If you’re ready for your next fundraising role, taking a step up and pushing yourself whilst working in a small but mighty team, this role really is for you.  This role is a critical part of the fundraising puzzle to deliver the Edward’s Trust fundraising growth plan for 2026 and increase income and services in the local West Midlands area.  This role allows you to apply your fundraising skill and knowledge and have a real and measurable impact." This Senior Fundraiser will report to the Interim Head of Fundraising, with a plan to lead the team from June 2026 with a comprehensive handover.

This role will deputise for the interim Head of Fundraising when required and has huge potential for professional growth.  This role will be an exciting opportunity to work with the leadership team to develop and implement the Edward’s Trust income generation strategy, and we are particularly interested in candidates that have grown corporate income. You will be individually responsible for Corporate, Legacy, and Regular Giving fundraising.

Working with interim Head of Fundraising, you will enhance the donor experience, ensure relationships are strong and that excellent personalised communication systems are in place and that we are truly audience led. You will be required to support other members of the Fundraising Team on fundraising activities where extra resources or senior representation may be required.

You will be responsible and accountable for ensuring the database (Donorflex) is maintained by the Fundraising Team alongside the Head of Fundraising.

You will be responsible for supporting the Head of Fundraising in reviewing systems and processes and ensuring that the Fundraising Team is working efficiently and in accordance with regulatory and legal requirements and best practice. 

The role will involve managing and tracking the Fundraising Team budget through direct line management when appropriate and you will be required to create monthly reports and updates as well as Trustee Reports, and, when needed, to reforecast income/expenditure, liaising with the senior leadership team.

We are open to flexible/hybrid working requests which can be discussed at interviews. 

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

As a Supporter Relations Officer, you will play a key role in providing fundraising and administrative support to the Fundraising directorate.  

Your work will ensure that supporter inquiries are handled with care, registrations for fundraising appeals and campaigns are seamlessly managed, and all fundraising events are executed to the highest standard. 

Key Responsibilities 

• Manage supporter inquiries, registrations, and communications for fundraising appeals, campaigns, and events. 
• Provide administrative assistance to ensure the smooth execution of fundraising activities across the directorate. 
• Assist in planning and coordinating a variety of fundraising events to meet organisational goals. 
• Oversee multiple ongoing activities, ensuring all tasks are completed accurately and efficiently. 
• Collaboration: Work closely with colleagues across the charity to address issues and maintain seamless operations. 
• Uphold the highest standards of Supporter Service, ensuring a positive experience for all stakeholders. 

What You’ll Need 

• Proficiency in Microsoft Office packages 
• Excellent written, verbal and oral communication skills 
• Experience in customer services 
• Ability to multi-task and prioritise workload 

Please see the full job description

Application & Interview Process

• As part of your online application, you will be asked for a CV and covering letter.  Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: Sunday 4th January 2026 (due to the festive period, we aim to short list applications w/c 5th January 2026.)

Salary: £23,600

Contract: Contract Role (10 months)

Based: Hybrid remote - Links Place Edinburgh

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments.  Please email any requests to

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

As our Special Events Manager, you’ll be the creative force behind a dazzling calendar of high-value committee and corporate events each one bringing people together and helping us raise over £2.1 million every year for an incredible cause. If you thrive on energy, love seeing ideas come to life, and want your work to truly matter, this role puts you centre stage.

We’re looking for someone who’s as confident behind the scenes as they are in the spotlight. You’ll be highly organised, a brilliant communicator, and fuelled by the buzz of fundraising. From planning to delivery, you’ll make every event seamless, inspiring and unforgettable.

What you’ll be doing:

• Leading a portfolio of exciting, committee-led and special events, delivering exceptional experiences for our supporters
• Providing expert operational and administrative support for cultivation and stewardship events.
• Championing excellence through meticulous planning, strong stakeholder engagement and best-practice event delivery
• Managing event budgets, maximising income and controlling costs through creative fundraising and strategic partnerships
• Building strong relationships with committees, volunteers and external partners, bringing Marie Curie’s mission to life
• Collaborating on innovative event ideas, securing gifts in kind and negotiating the best value with venues and suppliers
• Driving the creation of high-quality promotional materials that reflect our brand and values
• Attending special events across the UK and playing an active role in our vibrant, supportive fundraising team

To shine in this role, you’ll bring energy, creativity and a strong track record of delivering brilliant events. You’ll also have:

• Proven experience in event management, ideally within fundraising, charity, or a fast-paced, stakeholder-led environment
• Excellent organisational skills, with the ability to manage multiple events, deadlines and priorities without missing the detail
• Outstanding communication skills, confident in building relationships and engaging audiences both in writing and face-to-face
• Strong budget management experience, with the ability to maximise income, control costs and demonstrate value for money
• A collaborative approach, working effectively with committees, volunteers, colleagues and external partners
• Negotiation and influencing skills, enabling you to secure gifts in kind and achieve the best outcomes with suppliers and venues
• Creative thinking, bringing fresh ideas to events while maintaining high standards and brand consistency
• A genuine passion for fundraising and making a difference, aligned with Marie Curie’s values and mission

Application & Interview Process

• As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: Sunday 4th January 2026 (due to the festive period, we aim to get back to successful candidates w/c Monday 5th January 2026)

Salary: £36,900 - £41,000 (depending on experience)

Contract: Full time, permanent  

Based: Hybrid role, based in Edinburgh or Glasgow Hospice

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments.

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.

This new role will oversee the development and delivery of engaging supporter journeys across a range of channels for Battersea’s Challenge and Public events, as well as our Supporter-Led Fundraising audiences. It will play a pivotal role in maximising event and supporter-led fundraising income, ensuring every supporter has a positive experience and feels inspired to continue supporting Battersea.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 11th January 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): To be confirmed

For full details on the role, please download the recruitment pack.

About MSF UK

Médecins Sans Frontières (MSF) provides life-saving medical care to people affected by conflict, epidemics, disasters and exclusion from healthcare. MSF UK exists to maximise the support we provide to this work — by raising funds, advocating for patients, and ensuring our organisation is strong, effective and accountable.

MSF UK has grown significantly over the past 5 years, almost doubling our income to just under £100m. MSF UK is entering an ambitious new strategic period to 2031, with a clear goal: to significantly grow our income and maximise the financial contribution we make to MSF’s medical humanitarian operations. Finance has a critical role to play in achieving this.

The Role

This is a newly created senior leadership role and a rare opportunity to shape how financial insight drives humanitarian impact.

As Head of Financial Planning & Analysis, you will build and lead MSF UK’s FP&A function, ensuring that resources are used wisely, investment decisions are evidence-based, and financial insight empowers colleagues to make the best possible decisions for our patients.

You will work at the heart of the organisation — partnering with senior leaders, fundraising teams and budget holders — to translate strategy into robust financial plans and ensure every pound raised delivers maximum impact.

What You’ll Do

You will lead MSF UK’s FP&A function to support better decisions, stronger financial sustainability and greater humanitarian impact. This includes:

• Driving strategic insight: providing clear financial analysis, modelling and advice to inform investment decisions, income growth and value for money.
• Leading planning and forecasting: owning MSF UK’s budgeting, reforecasting and multi-year financial planning processes.
• Strengthening financial reporting: ensuring timely, accurate and meaningful management accounts, KPIs and commentary for senior leaders and trustees.
• Partnering with the organisation: acting as a trusted advisor to senior leaders, managers and budget holders, strengthening financial literacy and accountability.
• Identifying efficiencies: working collaboratively to uncover opportunities for cost savings and improved use of resources.
• Building capability: line managing and developing the Finance Business Partner and continuously improving FP&A processes, tools and ways of working.

About You

You are a fully qualified accountant (CIMA, ACA, ACCA or equivalent) with significant experience in FP&A and a strong track record of using financial insight to influence decisions at senior level.

You combine technical excellence with empathy and purpose. You are comfortable working in complexity, skilled at explaining finance to non-financial colleagues, and motivated by using your expertise to support a mission that truly matters.

Why Join MSF UK?

You’ll join a values-driven organisation where finance is seen not just as a control function, but as a strategic enabler of humanitarian impact. You’ll be trusted to shape a function, influence decisions, and help ensure MSF reaches more patients, more effectively.

If you are motivated by MSF’s mission, thrive in collaborative environments, and want your financial leadership to make a tangible difference in the world, we would love to hear from you.

Recruitment timetable

Application deadline: Sunday 25th January

Shortlisting: week of 26th January

First stage interviews: week of 2nd February

Second stage interviews: week of 9th February

How to apply:

Please send your CV and letter of motivation to via the link by Sunday 25th January. For an informal conversation about the role, please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Job Description

Join Us in Making a Difference at Marie Curie

As a Community Fundraiser, you’ll be at the heart of building and championing our volunteer community. You will work closely with local fundraising and volunteering groups, inspiring them to create meaningful activities that raise vital funds for Marie Curie. Reporting to the Deputy Head of Region, you’ll collaborate with passionate fundraising colleagues to grow and energise our volunteer network—helping new and existing volunteers feel empowered, supported, and excited to make a difference in their communities.

Key Responsibilities

• Grow, recruit and support volunteering and fundraising groups, building trusted relationships and nurturing an engaged, motivated volunteer community.
• Lead local delivery of flagship campaigns, including The Great Daffodil Appeal, working alongside volunteers to maximise reach and impact.
• Champion volunteering in your area, increasing community involvement through active outreach, events, and relationship-building.
• Collaborate across teams and with external partners, ensuring volunteers have what they need to thrive and succeed.
• Maintain accurate records and uphold excellent fundraising practice, safeguarding volunteers and supporters.
• Use social media and local communication channels to celebrate volunteer achievements and inspire new supporters to get involved.

What You’ll Need

• Proven experience working with volunteers including recruitment, engagement, and ongoing support.
• Outstanding communication and relationship-building skills, with the ability to inspire confidence in individuals and groups.
• Strong organisational skills, including planning, prioritising and managing budgets.
• Good working knowledge of Microsoft Office and experience using databases or CRM systems.
• A full UK driving licence and flexibility to travel across the region, including some evenings and weekends.

Please see the full job description .

Application Process 

As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.  Please cite your preferred location.

Close date for applications: Sunday 4th January 2026 (due to the festive period we aim to shortlist candidates w/c 5th January 2026.)

Salary: £27,450 - £30,500

Contract: Full time hours (35 hours per week)

Based: Hybrid role, 3 days in Bradford Hospice  

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments.  Please email any requests to 

Additional Information

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

About MSF UK

Médecins Sans Frontières (MSF) provides life-saving medical care to people affected by conflict, epidemics, disasters and exclusion from healthcare. MSF UK exists to maximise the support we provide to this work — by raising funds, advocating for patients, and ensuring our organisation is strong, accountable and sustainable.

MSF UK has grown significantly over the past 5 years, almost doubling our income to just under £100m. As MSF UK enters a new strategic period to 2031, with ambitious plans to grow income further and increase our impact for patients, the strength, resilience and integrity of our financial foundations have never been more important.

The Role

The Financial Controller plays a critical role in safeguarding MSF UK’s resources so they can be used where they are needed most.

You will lead the financial accounting function, ensuring MSF UK’s finances are accurate, compliant and well-controlled, while also driving continuous improvement in systems and processes. Building on strong existing foundations, you will help modernise and streamline financial operations so they remain fit for a growing and increasingly complex organisation.

Working closely with the Director of Finance & Services, the Head of Financial Planning & Analysis and colleagues across MSF UK and the wider MSF movement, you will ensure that financial stewardship actively supports humanitarian impact.

What You’ll Do

You will lead MSF UK’s financial accounting function, balancing rigour, efficiency and service. This includes:

• Ensuring strong financial stewardship: leading statutory accounts, audit, tax compliance and regulatory reporting, including to MSF International.
• Maintaining robust controls: safeguarding MSF UK’s assets through effective internal controls, risk management and reserves oversight.
• Overseeing core financial operations: ensuring accurate, timely processing of transactions, payments and financial records.
• Managing funds and grants: overseeing restricted and unrestricted funds and MSF grant flows, ensuring donor and organisational requirements are met.
• Leading systems and process improvement: driving automation, system enhancements and improvement projects to improve efficiency and user experience.
• Leading and developing the team: managing and supporting a high-performing financial accounting team and fostering a collaborative, improvement-focused culture.
• Trusted technical advisor: providing clear assurance and expert accounting and tax advice to senior leaders, trustees and colleagues.

About You

You are a fully qualified accountant (ACA, ACCA or equivalent) with significant experience leading a financial accounting function in a complex organisation. You bring strong technical expertise, sound judgement and a commitment to integrity and transparency.

You are:

• Confident leading statutory reporting, audit and tax compliance.
• Experienced in improving systems and processes, including through technology and automation.
• A collaborative leader who values developing people and building strong relationships.
• Motivated by purpose, with a desire to use your skills to support a mission that matters.

Experience in the charity sector, managing complex VAT environments or working within international organisations is desirable.

Why Join MSF UK?

You’ll join a values-driven organisation where strong financial control is seen as fundamental to humanitarian impact. You’ll be trusted to lead, improve and innovate — ensuring MSF UK remains accountable, resilient and able to respond to the needs of patients around the world.

If you are motivated by MSF’s mission and want your financial leadership to make a meaningful difference, we would love to hear from you.

Recruitment timetable

Application deadline: Sunday 25th January

Shortlisting:week of 26th January

First stage interviews: week of 2nd February

Second stage interviews:        week of 9th February

How to apply:

Please send your CV and letter of motivation via the link by Sunday 25th January. For an informal conversation about the role, please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

Join an established international humanitarian aid charity as Finance Manager

Human Relief Foundation is a dynamic and impactful non-profit humanitarian organisation dedicated to providing humanitarian assistance to those affected by natural disasters, armed conflicts, and poverty across the world.

Our focus is on providing assistance in the areas of emergency response, education, orphan care, healthcare, and sanitation. Human Relief Foundation has been one of the first responders to major crises in many countries.

Overview

We are seeking a highly skilled and motivated Finance Manager to join our team. You will be responsible for overseeing financial operations, ensuring compliance with financial regulations, and providing strategic financial guidance to support the Human Relief Foundation’s goals. This role requires strong leadership abilities and a comprehensive understanding of financial management principles.

Person Specification

• Must hold a professional accountancy qualification: ACCA, CIMA, ACA or CIPFA.

Responsibilities:

• Acting as point of contact and spokesperson for all financial aspects of the charity and a trading subsidiary company;

• Providing complete and parallel financial accounting services to the charity and it’s trading subsidiary arm, maintaining proper records of all financial activities, and reconciling any inter-company issues between the charity and it’s trading arm;

• Implementation & administration of a Pension Plan for both the charity and the subsidiary as and when required;

• Providing financial expertise, leadership and high quality support to the management team in the UK and our international offices;

• Dealing with all queries and compliance issues relating to HMRC, Charity Commission and the Office of the Scottish Charity Regulator;

• Preparing quarterly reports for management and trustees and presenting these to management or the board of trustees;

• To ensure the provision of accurate and timely financial information including budgets and forecasts;

• Maintain income sheets of revenue including standing orders and any other monthly revenue such as grants or other payments;

• Integrating Sage, QuickBooks with existing internal charity databases.

Maintaining separate records and reconciliations for

• Restricted or ring fenced donations or grants for specific projects;

• Funds raised through specific fundraising events or for specific projects (including setting up and managing separate budgets and expense controls for each).

Managing and administering

• All day to day incoming & outgoing amounts, banking and cash flow handling and settling all approved invoices and expense claims;

• Payroll for the Charity office staff and the Charity shop employees through the subsidiary;

• Outgoing payments for the UK offices and making International payments;

• Receipt of payments and making payments, in the UK and for projects Internationally in the field whilst maintaining separate budgets and records and liaising where necessary with International Programmes Department and other relevant departments;

• You will be responsible for the management and development of the small team of finance staff in the UK and internationally. Completion of all relevant quarterly, annual and other statutory compliance requirements for both the charity and its subsidiary, including

• Preparation and submission of quarterly Gift Aid returns and quarterly VAT returns to HMRC;

• Preparation of annual end of year accounts, filings and documentation for annual audits;

• Filing all relevant records with HMRC, Inland Revenue, Charity Commission, and Office of the Scottish Charity Regulator;

• Maintaining all relevant records and implementing changes to existing handling of records as required for compliance purposes.

Benefits

• 28 days annual leave (including Bank Holidays)

• Additional leave

• Bereavement leave

• Employee contributory pension scheme

• Employee assistance programme

• Employee discount

• On-site parking

• Referral programme

How to Apply

Interested candidates should submit a CV and a cover letter detailing their interest in the

position to Ifza Kauser

The House Manager has full accountability of the management of Crawford House and the efficient day-to-day running, ensuring rooms are allocated appropriately and families are supported. The House Manager is required to implement and comply with our policies including health and safety, equal opportunities, safeguarding, data protection and security guidelines together with hospital policies, if applicable. 

Are you an experienced finance leader ready to make a real impact? We’re looking for a Head of Financial Planning & Analysis to join our team. This is a fantastic opportunity to shape financial strategy, ensure robust controls, and support long-term sustainability and growth.

About the Role:

As Head of Financial Planning & Analysis, you’ll:

• Lead and develop a high-performing finance team.
• Oversee financial management, reporting, and compliance.
• Drive budgeting, forecasting, and cash management processes.
• Collaborate with colleagues to ensure accurate reporting and system improvements.
• Work closely to support the Director of Finance & Resources
• Promote a business partnering approach, working across the organisation to provide insight and guidance to senior leaders.

What We’re Looking For

• Fully qualified accountant (CA, ACA, ACCA, or CIMA).
• Proven experience in a senior finance role with responsibility for financial control and reporting.
• Strong leadership and people management skills.
• Excellent financial modelling and analytical ability.
• Ability to communicate complex financial information clearly to non-finance colleagues.
• Knowledge and experience of working in a registered charity would be an advantage.

Why Join Us?

We offer a supportive environment, opportunities for professional development, and the chance to make a real difference. We offer a friendly, values led working culture with an excellent benefits package that includes:

• Agile & flexible working
• Generous leave entitlement
• Occupational pension scheme
• Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
• Tailored learning & development
• Employee Assistance Programme
• Life Assurance Scheme
• Discounts scheme with national organisations

How to apply

To apply, please send your CV and a covering letter detailing how you meet the criteria in the job profile. The closing date for applications is Wednesday 7th January 2026 at 23.59. Interviews will be held on-line w/c 19th January.

The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK; we are unable to sponsor people requiring a work visa.

Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date.  If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion. No agencies please.

Community Fundraiser - London​

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within London.​

Key Responsibilities: ​​​

• Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects 
• Steward supporters to help drive the charity’s fundraising activities and growth 
• ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​​

Requirements: ​​

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship  
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure 

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If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.​​

​For this role, the successful candidate must live in the London area.​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

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We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 04th January 2026

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We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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