Bookings Administrator Jobs
This role is not open to sponsorship.
An exciting opportunity has arisen for an MDT Admin to join our Therapies Team. This role will require the successful candidate to provide high quality efficient and reliable administrative support to the Therapies Directorate.
Staff benefits include, free shuttle bus, and more… Read more below.
Role Requirements
- Support planning and changes in the administration of children and young people’s timetable for children and family services.
- Support with photocopying of notes for subject access/ solicitor requests (SARS).
- Manage the SARS and redacting process with appropriate members of the Therapies teams.
- Update logs and coordinate the Clinical and Safeguarding Supervision across the Therapies teams, escalating non-compliance where required.
- Monitor mandatory training compliance and administer booking processes for all relevant training sessions/course.
- Coordinating specialist clinics, including spine and hip clinics; liaising with the Physiotherapy team to ensure the correct children are on the schedule. Liaison with external Consultants to organise the clinic lists.
- Carry out audiotyping of clinic letters and distribute as required.
- Update absences within the teams onto the SMI (staff care) system, as requested by the Heads of Service.
- Place orders for any required equipment and/or resources for departments and for the children and young people as deemed necessary.
- Take overview of clinical asset ordering, linking with the clinical assets team and management system, in line with MHRA guidelines and the medical devices policy.
- Track and monitor equipment orders with Heads of service, escalate delays and provide a central overview for all equipment re-charges and ordering.
- Raise and receipt PO’s and invoices for the therapies directorate and liaise closely with the finance team.
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Interview Date: To be confirmed.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offender’s
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job purpose:
The role has two distinct areas of responsibility:
Provide administrative and logistical support for the smooth running of the London office (70%). Administrative assistance for the general operations of the Trustees, including coordination of Board meetings (30%), although this may vary on a day-to-day basis.
This role requires a candidate who is well-organised, adaptable, and proactive. Strong administrative, numeracy, communication, and IT skills and proficiency in using the Microsoft Office suite, including SharePoint and our organisational Intranet, are essential.
Most importantly, they’ll be team players willing to learn and bring a positive, enthusiastic attitude with a proactive, can-do approach.
Roles and responsibilities:
Office Administration and logistical support (70%)
· Proactively ensure that the office functions well and efficiently, maintaining office equipment and stocks of office supplies within budget.
· Act as the primary contact for visitors and phone inquiries. Manage the general inquiries email inbox and other shared email accounts.
· Be the main point of contact for office maintenance, security, and building management. Communicate with the landlord to promptly and efficiently address any related issues.
· Ensure office procedures are kept up-to-date and communicated to staff.
· Coordinate the preparation and production of business cards and ID cards for staff
· Develop and uphold Saferworld (UK)’s list of trusted suppliers, regularly reviewing and adjusting as necessary in alignment with Saferworld’s procurement policy.
· Add, update and maintain the UK Asset online asset register
· Identify opportunities to improve administrative systems and processes and proactively collaborate to redesign them.
· Collaborate closely with the Global People and Operations teams and ICT to assist in the onboarding and offboarding processes for new staff in our London office.
· Plan staff events, including annual summer and winter socials.
· Assist with renewing global insurance policies and provide administrative support for handling claims, including coordinating with staff and the insurance claims team as necessary.
· Coordinate with the IT team to set up new employees, ensuring the provision of company IT equipment aligns with internal policies.
· Provide administrative support to staff when visiting the UK, including providing visa support letters and making travel bookings in the UK for visiting staff and partners.
· Provide support with the organisational Travel Management Company (TMC), including setting up staff profiles and offering booking guidance.
· Monitor staff travel plans for ICT equipment movement.
· Manage Saferworld's organisational contacts database, including contact import, tagging, and deduplication, in compliance with UK GDPR legislation.
· Maintain an organised and effective filing structure within the internal SharePoint sites where relevant
Management team administrative support (30%)
· Provide administrative support to the Chief Executive Officer when required.
· Assist in preparing and coordinating management team, UK and Saferworld Europe Board meetings, and other committee and leadership meetings. This includes handling documentation, logistical arrangements, ICT setup for remote participation, and supporting travel bookings and expense claims.
· Manage the global Saferworld calendar, ensuring everyone is informed of events and meetings as necessary.
· Undertake miscellaneous tasks as requested by the CEO, demonstrating flexibility and adaptability to support organisational needs effectively.
Recruitment will be undertaken on a rolling basis
Saferworld is an equal-opportunity employer that is committed to diversity and inclusion in the workplace.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We're currently offering a unique opportunity for an Administrator to join our team, based predominately at our Residential services in Rochford and Wickford, with some travel to our Billericay site.
Hamelin Trust is comitted to re-imagining social care and finding better ways of helping to achieve their life goals.
As the Administrator, you'll play a pivotal role in providing administrative assistance to the Residential Services Manager and teams. Your responsibilities will involve generating monthly invoices, managing petty cash transactions, overseeing the booking system and databases, and preparing reports, care plans, and correspondence.
To thrive in this role, you should possess prior experience in office administration, coupled with exceptional written and verbal communication skills, and proficiency in IT. We value flexibility, adaptability, and a friendly demeanor, alongside a commitment to our values.
The position operates during core hours from 8:30 am to 4:30 pm, Monday to Friday.
Join us in making a difference and shaping the future of social care!
Hamelin Trust has a duty to safeguard and promote the wellbeing of its service users and is committed to doing so. Hamelin Trust expects all staff and volunteers to share this commitment. All appointments are subject to satisfactory enhanced DBS disclosure & other safeguarding clearance.
Creating compassionate communities for autistic adults and people with learning disabilities.
The client requests no contact from agencies or media sales.
We are looking for an Administrator to support the Girl experience department. The Girl experience department is a friendly and creative one, responsible for the delivery of our full girl offer, including activity creation and development, events and programmes across Girlguiding.
Working with various teams across the department, including our programme, girl voice and young leader teams, you will provide admin support. The work can be varied and creative, but regular tasks include supporting meetings through agenda setting, managing invites and attendance, document set up and circulation, minuting and keeping track of action logs. You will support booking processes and finance processes for events, meetings and team members. You will have the opportunity to support youth programme activity development through copy editing and testing of activities, and support in consultation and engagement of girls through the development of our youth projects. Supporting the head of department, you will engage in small scale research tasks or wider project management actions.
St Peter's is a vibrant, inclusive and growing church in the modern catholic traditon of the Church of England. We seek a part-time administrator to help day to day administration, hold relationships with the hirers of our spaces, and help to oversee our growing programme of social, outreach, and fundraising events.
Job Title: Parish Administrator & Events Co-ordinator
Report To: The Vicar, Fr Simon Cuff
Employer: PCC St Peter de Beauvoir
Hours: 14 hrs per week: Flexible by prior arrangement (e.g. 2 Weekdays 9 – 4.30, or 4 Weekdays 10 – 2, allowing for 30 minutes lunch.)
Salary: £12,000 p.a. plus Workplace Pension
Closing date for applications: Friday 21st June 2024 5pm
Main purpose of Job:
Management of day-to-day parish activities including the general administration of the Parish Office, the running of all church operations, including building, fabric, communications, and the organisation of social, outreach and fundraising events (including publicity and marketing) that support the life and ministry of this diverse, vibrant and inclusive church in the modern catholic tradition of the Church of England.
Context:
St Peter’s is the parish church of De Beauvoir Town. We are located in the Borough of Hackney, close to Haggerston Overground station and accessible by a number of cycle and public transport links. De Beauvoir Town is a vibrant and diverse community, with a strong sense of local identity with St Peter’s at its heart. St Peter’s reflects the diversity of its local community. The centre of our life together is our weekly eucharist, at which people of all ages and backgrounds gather around the altar.
We seek a Parish Administrator & Events Co-ordinator who will help us continue to grow as a community space as we seek to increase our revenue from available spaces to hire and increase our activity in terms of marketing, communications and events, as part of our mission alongside our local community. You will join a growing and supportive team to work alongside including the Vicar, PCC members, Music Director, Financial Assistant, and others to help St Peter’s fulfil its mission to be a Church which worships, nurtures, and takes action!
Main Duties and Responsibilities & Person Specification:
The Parish Administrator & Events Co-Ordinator is a key person in the life of St Peter’s who works closely with the Vicar, Treasurer, Director of Music, Churchwardens, PCC, regular volunteers and the wider community of De Beauvoir Town. This role is both administrative and a key personal contact for the many individuals and groups in the life of St Peter’s.
Person Specification
Knowledge, skills and abilities
Essential:
- Excellent organisational skills with experience of administration
- Excellent verbal and written communication skills
- Financially confident
- Excellent IT skills with working experience of Microsoft 365 (Word, Outlook, Excel, PowerPoint)
- Working knowledge of General Data Protection Regulation (GDPR)
- Working experience of digital communication systems including email marketing tools, websites, and use of social media
- IT Skills – familiarity with (or willingness and capacity to learn): InDesign software and use of cloud-based storage systems, such as Google Drive; Finance Software for Churches and Charities or similar accounting software; WordPress or Squarespace.
Desirable:
- Previous experience working in a church context
- Experience of the faculty process in the Church of England
- Project and event-planning experience
Personal Attributes:
- A welcoming, mature and sensitive manner in dealing with members of the public, and in fostering good working relationships with staff and church officers, volunteers and other regular contacts.
- A capacity to work on your own and as part of a team, confident to take the initiative
- The ability to handle multiple tasks, prioritise and work to deadlines
- Ability to remain solution focussed and work efficiently
- A proactive can-do attitude
- Excellent verbal and written communication skills
- A commitment to the values of St Peter’s as a Church in the modern catholic tradition of the Church of England
Place of Work: St Peter de Beauvoir Town, Northchurch Terrace, N1 4DA.
Salary: £12,000 p.a. for 14 hours pw. plus workplace pension
Probationary period: 6 months
Holidays: 12 days, plus bank holidays (and week between Christmas and New Year)
Notice Period: 1 month
Review: An annual review
Interview Date: week beginning 23rd June 2024
Paid induction days: (up to two of 18th, 23rd, 25th, 30th July)
Start date: week beginning 22nd September (flexible by discussion)
This role will require an enhanced DBS check and Safeguarding Training (Basic Awareness and Foundation level) online via the Diocese of London. St Peter’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
The client requests no contact from agencies or media sales.
Tinnitus UK is the only registered charity in the UK supporting the one in seven adults who have tinnitus! The charity has recently renamed and rebranded. All part of the ambitious plans fo the charity to raise its profile and relevance even further, to reach and help more people than ever. We are looking for a Fundraising and Events Administrator to provide administrative and operational support to the Fundraising Managers (Corporate, Major Donor, Legacy, Individual Membership, Trusts & Foundations) and to the Head of Services by administering donor and supporter records and assisting with events and general operational duties.
Main Responsibilities
Fundraising General (65%)
- Organizing and maintaining membership and donation data in the CRM database (Donorfy)
- First point of contact for supporter enquiries (email/phone)
- Taking telephone donations when required
- Flagging contact/donations to relevant team members
- Printing and posting thank you letters for offline donors
Events (20%)
- Monitor the events@inbox
- Monitor event bookings and process invoices as required
- Liaise with speakers, attendees and sponsors as appropriate
- Annual Conference - Tinnitus Adviser Training - European Tinnitus Course - Online Tinnitus Workshop - Tinnitus UK Webinars 2024
- Ensure website and Eventbrite accurately reflect current and coming events are upto date including event details.
General (10%)
- Monitor Tinnitus UK email info@ inbox responding to emails or directing to colleagues as necessary
- Stationery and mailroom stock checks and replenishing of stock as required
- Assist the Office Manager with office administrative tasks
- Work across the Tinnitus UK team and assist in all areas of work
- Attend internal and external meetings, events and training
- Assist the office manager with bookings of meetings/conference venues for Trustee Board and other meetings/training days
- Organise travel and accommodation as and when required
- Undertake training (In-house and external) as required
- Be flexible and carry out associated duties that may arise, develop, or be assigned in line with the broad remit of the post
Stewardship (5%)
- Provide a basic level of stewardship to event fundraisers - (thanking, providing publicity materials, passing stories to communications colleagues)
- Administering JustGiving and other fundraising platforms
PERSON SPECIFICATION
Essential
- Good basic education to GCSE standard or equivalent (GCSE grade C or equivalent in Maths and English)
- Entitled to live and work in the UK
- Experience of database administration (CRM desirable)
- Fundraising admin and stewardship
- Events admin and support
- Handling phone, digital and postal enquiries
- Experience of using a number of different IT systems including Microsoft Office 365 - such as Outlook, Teams, Excel, Word & Powerpoint
Desirable
- NVQ level 2/3 in administration or other secretarial qualification
- experience in an office environment providing administrative support to multiple teams
- Experience of using client management databases such as Donorfy (full training provided)
Skills - you will have:
- Excellent communication skills both oral and written
- Recongise the confidentiality of some information and adhere to GDPR guidelines accordingly
- Attention to detail
- Excellent record keeping
- Understanding of confidentiality and GDPR guidelines
- Work effectively and efficiently under pressure
- Problem solver with a 'can-do' approach
Personal characteristics - you will be:
- Adaptable
- Purposeful and resourceful
- Excellent communication skills
- Flexible and team player
- Enthusiastic
- Ability to work on own initiative and prioritise workload
- Commitment to anti-discrimatory practice and equal opportunities. An ability to apply awareness of diversity and inclusivity to all areas of work.
In return we offer:
- Flexible working
- 25 days annual leave plus bank holidays
- Employee Assistance Program well-being initiative
- Company pension (5% matched employer contribution)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At InterAct we believe that everyone should have the opportunity to fulfil their life aspirations. We work in local communities across Essex promoting inclusion, increasing participation and independence.
The main focus of our work is improving the emotional well-being and life opportunities for children and young people with Special Educational Needs and/or Disabilities (SEND) and people who experience barriers through challenging emotional and mental health or social difficulties.
We aim to deliver high-quality, fun, safe and nurturing experiences where we will support each person to achieve their goals
We are currently seeking a skilled and flexible administrator to support our work who needs to be a self-motivated and enthusiastic team worker, able to work independently with a “can do” attitude and have excellent communication skills.
InterAct is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. If you are a successful candidate you will be required to undergo an enhanced criminal records check with the Disclosure and Barring Service.
Working for InterAct is a fantastic opportunity to join a busy & lively team while making a massive difference to the lives of the children, young people and families we support!
Key Tasks and Responsibilities:
Administration
- General office and administrative duties to ensure effective service delivery
- Providing phone and email cover for the office
- Work with the various delivery teams to ensure effective inputting and collation of information and data with regular use of Excel, Word, bespoke databases and booking systems
- Regularly contact service users by telephone and email to help identify needs and signpost appropriately
- Prepare and dispatch information packs/activity programmes
- Monitor/order office stationery and equipment
- Maintain any paper records, cloud/server-based documents, filing and archiving etc
Programme Development & Delivery
- Working with the various teams to support the planning and coordination of events and fundraising
Health & Safety
- Promote safeguarding and the welfare of young people and vulnerable adults, contributing to InterAct’s safeguarding processes and staff responsibilities
- Adhere to organisational and service-specific policies, procedures and guidelines
General
- Operate in accordance with InterAct`s core values and to the highest professional standards
- To adopt a positive and flexible attitude to all our clients, volunteers and staff - and to relate to them in ways that affirm and increase their dignity and self-respect
- Maintain organisational, client and colleague confidentiality
- Working closely with other members of staff to share best practice
- Attend regular supervisions, staff meetings and any agreed training opportunities
- Liaising with external contractors and consultants
- Undertake occasional travel as required by the duties of the post
- To promote and foster the Charity's reputation and standing within the community
- To work collaboratively, in an open, supportive and co-operative manner
- To promote equal opportunities in all areas of work
- To undertake any other duties commensurate with the post which may reasonably be required
If you would like to apply, please complete and return the InterAct application form.
The client requests no contact from agencies or media sales.
Cook for Good is a not-for-profit organisation which combines corporate team building with social responsibility, for the benefit of everyone involved. They've created a model for tackling food poverty and social isolation, which they're putting into practice on a social housing estate in Kings Cross.
Job title: Sales and Event Booking Coordinator
Location: Working from home and occasionally on site at King's Cross.
Grade and salary: £28,000-£32,000 FTE subject to experience
Hours: 3 to 4 days a week (can be full time for exceptional candidates)
Contract type: Permanent
Context and Responsibilities within this role:
Cook for Good is about to move into their third year of operating. They have grown quickly from a start up to a high profile social enterprise. Initially most of their corporate sales and partnership revenue was generated organically, driven by their founders' networks. In this role you will work closely with C4G's Corporate Partnership Manager and Events Director to support all in-bound sales enquiries for their corporate team building events and convert to bookings.
* You will support the business development team in dealing with enquiries from leads they generate as well as liaising with existing clients.
* You will also support the Events team to co-ordinate the booking of events and liaising with corporate clients in both the lead in and follow up to an event.
* Organise and occasionally host show rounds for prospective clients.
* Occasional research to identify new prospects and circulate sales information where required to support Corporate Partnership Manager and Marketing Manager
* Ad hoc support on social media updates (LinkedIn and Instagram) to promote Cook for Good through client and wider networks
They are now looking for:
* Ability to communicate, inspire and engage well with a wide range of stakeholders and prospective clients
* Experience of using a CRM system and ensuring timely and accurate reporting on sales pipelines, targets and key account status
* Excellent interpersonal, planning and organisational skills with great attention to detail supported by strong system administration.
* Self-motivated and able to work with minimal supervision.
* Ability to work with a diverse range of people in an inclusive way.
If you would like to have a chat to learn more about this role and to receive a full job description please contact Hannah at Harris Hill on [email protected] or call her on 020 7820 7331.
The role closes on the 31 st May at 9am. Please reach out to learn more. Interviews will be held in June dates TBC.
Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
About the Role
An exciting opportunity has arisen for an enthusiastic, proactive and well organised administrator to develop their skills as part of the Quality and Standards team delivering administrational and engagement support for the teams’ key objectives in the raising of standards with quality assurance process to ensure projects, activities, products, platforms and services are organised and executed to a high standard. The successful applicant will have excellent administrative skills with a high level of emotional intelligence alongside relevant experience in a fast-paced environment, underpinned by a ‘can do’ work ethic and high level of probity. The successful applicant will also have a passion for supporting programmes for young people to accelerate their personal and professional development.
Role Purpose
To provide highly efficient administrative support and be proactive within the Standards Department with exceptional organisational skills, attention to detail and a strong teamwork ethic.
The purpose of this role is to provide high-level general administration for the Quality and Standards team who is responsible for raising standards through the learning lab educator platform, using benchmarking resource products, to empower young people and champion future skills.
Key tasks and responsibilities
1. Administrative support to raise standards - Learning Lab:
• Support the engagement plan activities for educators to use the online learning platform and to access educational benchmarked resources.
• To aid the Digital Skills Development Manager to support the creation of editorial and marketing scripts.
2. Administrative support to empower young people - Benchmarking Resources and National Standards:
• To assist the Quality and Standards Manager to develop teaching tools for educators in colleges and training providers.
• Effectively support the co-ordination of resources (including agencies, suppliers, volunteers, and partners) so that all project elements are delivered to acceptable standards and meet the required outcomes.
3. Support to champion future skills – Competition portfolio reviews and audit:
• Producing and distributing accurate records of meetings. Acting as secretariat for meetings that are either in person or virtual that will include setting up meetings using Zoom or Teams, minute taking, and recording actions.
4. Operational Impact:
• Administration and co-ordination of activities in line with the project operational plan
• Develop, co-ordinate and maintain appropriate systems and processes, tracking and reporting on activity.
5. To work with internal or external stakeholders at all:
• Liaising with educator partners to ensure key quality assurance documentation is submitted to deadlines and collated on the appropriate systems.
• Monitoring the enquiries, allocating queries to team members and responding to requests for information.
• Providing support to the team in answering queries from staff, external stakeholders and suppliers.
• Assisting the team with arrangements for meetings and events including booking travel, venues, catering and accommodation.
• Supporting the budget management processes; raising purchase orders, processing invoices and monitoring expenditure.
• Maintaining all administrative systems, processes and databases.
• Supporting the monitoring of key performance indicators for learner and educator engagement and prepare data for inclusion in reports.
6. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• Experience operating as a high-level administrator or coordinator. [E]
• Maths GSCE grade A-C or equivalent [E].
• Experience of working in a team, including dealing with the public [E].
• Experience of using Microsoft Office suite, including Outlook, Excel, Word, PowerPoint [E].
• Experience developing and/or managing digital learning platforms and systems like Moodle. [D]
Knowledge and skills:
• Strong planning and organisational skills and ability to manage time effectively. [E]
• Excellent communications skills and ability to create high quality and engaging written content. [E]
• Highly IT literate, knowledge of LMS platforms (Moodle) or any CMS would be useful. [E]
• Able to interact with others in a sensitive and diplomatic manner, able to build rapport and establish effective relationships [E].
• Able to organise time effectively, create work schedules, prioritise workload and meet deadlines [E].
• Able to follow directions from supervisors and respect policies and procedures. Demonstrates commitment to the organisation and task completion [E].
• A level of numeracy sufficient to be able to check and reconcile statistics and financial information [E].
• Capacity to learn new systems and software packages. [D]
Personal qualities and attributes:
• Excellent team player and collaborative approach to work. [E]
• A passion to deliver the highest standards of work with attention to detail. [E]
• Very reliable and with a high level of probity. [E]
• Able to work to own initiative with broad direction. [E]
• Able to think creatively and solve problems. [E]
• Flexible in working methods and ideas. [E]
Special circumstances:
• Prepared occasionally to work outside normal hours [D].
• Prepared to travel within the United Kingdom [D].
• Able to spend time away from home [D].
How to apply: Please view the attached supporting document for full details on how to submit an application.
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
The client requests no contact from agencies or media sales.
We are proud to be partnering with a dynamic charity whose vision is a world where everyone embraces diversity and can thrive. Their mission is to end bullying based on sexual orientation and gender identity in schools and promote understanding and acceptance of broader individual differences.
We are looking for a people focused, temporary Operations Administrator who has some Salesforce experience, as you will be using the CRM on a daily basis. This is a full time 3 month temporary role offering hybrid working (1-2 days per week in their London office). This role has an immediate start.
- Keep operations organised and efficient, ensuring that all tasks are completed promptly and accurately. Be the go-to person for resolving operational issues and ensuring the team can focus on their core responsibilities. Foster a positive and supportive work culture by providing assistance and guidance as needed. Cultivate strong relationships with external partners and service providers, negotiating contracts and monitoring service quality. Liaising with the Bookkeeper to raise invoices for school bookings. Supporting volunteer activities; including onboarding, booking training and off-boarding Managing the school bookings processes, from initial enquiries through to post-activity data input, liaising with colleagues as appropriate to ensure these remain efficient and effective Managing the recruitment, allocation and monitoring of delivery teams (facilitators and role models) to fulfil the bookings and providing delivery teams with booking details in an accurate and timely manner Demonstrate a deep commitment to diversity, inclusion, and compassion, inspiring others to do the same.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Part-time – 22.5 hours per week
(Working Hours will be scheduled between 9.30am and 8.00pm)
The Brent Centre for Young People is looking for an experienced, dynamic person to join its Clinical Administration Team.
The Brent Centre for Young People is a charity based in North West London (Kilburn) that provides psychotherapeutic treatments to young people aged 11-25 years, who suffer with emotional difficulties and have mental health needs. The Centre has an international reputation and delivers world-leading evidence-based practices to young people across North West London. On average, the centre helps over 700 young people per year through its In-house and Outreach Services.
We are looking for an experienced clinical administrator with strong people and communication skills to help run our clinical services.
This post is an exciting opportunity to be part both of supporting the growth of this new service and supporting clinical administration at the Brent Centre within an existing small team.
The suitable candidate will have at least two years’ experience of clinical and/or general administration and reception duties. This post will suit a confident, reliable individual with strong interpersonal, organisational and communication skills.
You will be expected to be confident in IT skills (including the use of Microsoft Excel to an intermediate level) and apply them to recording data accurately on a daily basis on our client database.
We are looking for someone who demonstrates a high level of professionalism, can work to regular deadlines, can problem solve when faced with difficult situations, adheres to confidentiality and can communicate professionally, politely and effectively with young patients, their families, our clinical and non-clinical staff team and our external contacts, such as GPs.
The post requires sensitivity to the needs of young people with emotional difficulties and the nature of therapeutic work and their families. Experience with young people or with mental health is advantageous.
You will be expected to work a range of shifts between 9.30am to 6pm, 10.30am to 7pm and 11.30am to 8pm, to be agreed.
The candidate will have excellent skills, when carrying out duties of the post.
Closing date: Friday 24th May at 5pm
Interviews: TBC
Shortlisted candidates will be required to take a 30-minute test
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Women’s Aid in Luton is a charity dedicated to supporting women exposed to gender-based violence and exploitation, and their children, to be safe and have access to appropriate intervention, support and advice in order to live free from fear and harm.
Our core values are diversity and inclusion, collaboration, advocacy and innovation and our team members apply these daily to achieve our mission to practice in an anti-racist and anti-discriminatory way and develop professional cultures that recognise and challenge oppression in all forms.
We currently have an exciting opportunity for a Senior Administrator to join our charity.
Where: Luton
Hours: 37.5 hrs per week
Salary: £24,432 - £26,357 per annum dependent on experience -
Fixed Term: 12 months
Responsibilities
About the role:
As a Senior Administrator, you will play a crucial role in supporting the efficient functioning of Women’s Aid in Luton. Your responsibilities include managing office operations, supporting senior managers, scheduling appointments, planning meetings, and performing various administrative tasks. Additionally, you will demonstrate a strong commitment to our organisation’s vision, values, and strategic aims.
What we offer:
At Women’s Aid in Luton, we prioritize your well-being and provide a supportive workplace.
Below are some of the benefits that we offer as an employer.
- 25 days holiday (+ bank holidays)
- Flexible working arrangements
- Comprehensive Health Coverage: We provide access to a wide range of health services including dental, optical, and practitioner services such as physiotherapy, chiropractic, and more. We also provide free health coverage for employees' children under 18, making sure the whole family is supported.
- 24/7 GP Support: Our employees have around-the-clock access to GP advice lines and virtual doctor services.
- Free Counselling: We prioritise mental health by providing a 24/7 counselling hotline and up to six face-to-face counselling sessions.
- Prescription Reimbursements: Employees can get reimbursements for NHS prescriptions, reducing their out-of-pocket healthcare costs.
- Personal Accident Cover: Our employees are safeguarded against permanent disability, accidental death, and dental trauma with our personal accident cover.
- Exclusive Discounts: Working with us gives access to an array of exclusive discounts on food shopping, cinema tickets, gym memberships, dining out, tech, travel, and more.
- Life Event Support: We offer financial support during significant life events with our Birth & Adoption Grant.
- A monthly paid wellbeing hour
- Training, career development & progression opportunities
- A friendly and supportive team
Please read attached Job Description and Role Specifics for a more detailed outline of responsibilities
Due to the sensitive nature of this role, we will be considering female applicants only in accordance with the provisions of the Occupational Requirement (Equality Act 2010, pursuant to schedule 9 part 1)
If this sounds like you and you’d like to begin your journey with Women’s Aid in Luton, then we’d love to talk to you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We're seeking an enthusiastic individual to provide a comprehensive administrative service to a busy front line advice centre.
1. To help provide an effective free advice and representation service for people largely living or working in East London or elsewhere within England and Wales.
2. To provide a comprehensive administrative service to a busy front line advice centre. This comprises responding to enquiries through both telephone, email and face-to-face, ensuring that each enquirer is assessed for suitability for our services, specifically with a view to Legal Aid funding, booking clients for legal advice appointments and signposting those we cannot assist directly.
3. You will be working closely with our Housing Team and provide some support to other legal area teams.
Please provide your CV and a cover letter detailing how you meet the person specification and how your experience relates to the job description.
The client requests no contact from agencies or media sales.
About CleanupUK
We’re a small charity that brings communities together to create cleaner, connected and safer urban and rural neighbourhoods by tackling the litter problems where they live. Litter-picking brings people closer together, enables neighbours to meet one another other and helps create a greater sense of pride and community in local areas.
Historically, we have delivered litter-picking focussed community engagement projects in London and Birmingham. Our current focus is developing partnerships with community organisations across England to expand our reach and increase impact.
Main duties of the role
-
To provide a pro-active, high-quality administration and support service to the Operational Team, Chief Executive and the Corporate Partnerships team.
Operational Team: Deals with logistics, processes and day to day functions of our work on the ground with community partners and volunteers.
-
To attend weekly team meetings
-
To assist in research into new areas of operation for the charity.
-
To oversee orders of equipment and printed resources to our partners with various suppliers around the country.
-
To maintain meticulous records regarding our growing national Cleanup Hub network of community partners.
-
To collate statistics and create regular reports of programme activity, using our website and new database.
-
To provide help and advice to enquiries that come through our information email inbox. This could include; helping people access their profiles on our website or advising them as to how to get involved in community litter picking activity.
-
To use Mail Chimp to send mailers to our partners and followers.
-
Database Management, to take a pro-active role in our upcoming database development project, considering how best to structure, store and export data. Following the launch of the database lead on database development and maintenance, such as an annual data cleanse.
-
To assist with setting up, maintaining and updating database information, Community Cleanup Hub registrations, profiles and filing systems, ensuring that data handling complies with GDPR requirements.
-
To assist with staff recruitment and induction processes.
Chief Executive: leads our strategic direction / reports to the Trustees
-
To organise board meetings; booking diary dates, venues, catering and taking minutes.
-
To attend and take detailed minutes at board meetings and any other meetings required.
-
To process invoices, expense claims and credit card statements.
-
To assist with staff recruitment and induction processes.
Corporate Partnerships: manages relationships with our corporate partners
-
To oversee orders of equipment and printed resources to our corporate partners with various suppliers around the country.
-
To assist with staff recruitment and induction processes.
Interviews will take place via Microsoft Teams
The client requests no contact from agencies or media sales.
Operations Administrator
We have an exciting opportunity for an Operations Administrator to join an exciting charity whose mission is to see the lives of offenders and their communities visibly transformed through support, empowerment, and opportunity.
Position: Operations Administrator
Location: Newcastle
Hours: Full-time, 37.5 per week
Contract: Permanent (subject to 3-month probation period)
Salary: £22,744 - £23,749 (pro-rata)
Closing date: Tuesday 4th June 2024
About the role
As Operations Administrator, you will be an office superstar performing a range of support tasks to equip and enable the team to fulfil its mission of seeing the lives of offenders and their communities visibly transformed.
Key responsibilities will include:
- Being the first point of contact for all staff, clients and visitors, meeting and greeting visitors to the office at all levels of seniority.
- Screening enquiries and requests via phone, email and post, handling them when appropriate.
- Taking telephone referrals and responding to referral agencies’ queries, typically regarding client eligibility, course dates and current client attendance
- Building and managing relationships with service contract providers including phone, internet and printers
- Maintaining office systems, including filing, data management, shredding of sensitive information and managing stock.
- Maintaining the Newcastle office environment to a high standard, ensuring they are equipped and resourced, and ensuring the smooth-running of life in the office through the management of room bookings, parking rotas and diaries.
- Providing administrative support to the Operations team.
- Providing virtual support to staff based in Edinburgh and Teesside.
- Supporting our Outreach teams to thrive by removing barriers, helping solve any operational problems and ensuring they’re equipped and resourced to do their job effectively.
- Support the planning and participate in raising funds for the organisation, for example an annual fundraising event.
About You
We are looking for an experienced Operations Administrator who is a problem solver and has a can-do attitude.
To succeed in the role of Operations Administrator, your key skills will include:
- Excellent organisational skills
- Excellent IT skills and ability to troubleshoot basic IT issues
- Previous experience in an administrative role
- Experience in use of Microsoft Word, Excel and PowerPoint
- A good eye for detail
- The ability to work and contribute as part of a team
- Excellent interpersonal skills
- Excellent telephone manner
- The ability to manage self, including balancing conflicting priorities
We very much welcome previous experience as Operations Administrator, Operations Admin, Operations Coordinator, Operations Admin, Administration Coordinator, Admin, Administrator, Administration, HR Administrator, HR Admin, Human Resources Administrator, HR Coordinator, HR Support Administrator, HR and Finance Administrator, Finance and HR Administrator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation