Are you an experienced communications professional, looking to make a big difference with one of the biggest charity brands in the UK? Samaritans is looking for a brilliant Head of Media to take the lead in telling our story.

• Ewell, Surrey
• Permanent, full-time role
• £50,000 - £55,000 per annum (depending on experience) + competitive benefits

A little about the role...

We’re looking for someone who can bring their skills, experience and knowledge to help us reach, engage and inspire our different audiences. This is a crucial role that will take responsibility for developing and delivering a best-in-class media strategy to successfully engage with our audiences including callers, donors and supporters as well as opinion formers to help us achieve our vision that fewer people die by suicide.

Someone dies by suicide every 90 mins in the UK and Ireland. Every single one of these deaths is a tragedy and everything we do at Samaritans is working towards our vision that fewer lives are lost to suicide. We campaign for change that can save lives and we equip people with the skills to look after their mental health and emotional wellbeing, as well as be there for others. Samaritans’ volunteers in 201 branches are here day and night, 365 days a year, to listen and give people the space to share how they’re really feeling.

You’ll be based at our friendly head office on a beautiful millpond in Ewell, Surrey. Just a 30-minute train journey from Waterloo and 15 minutes from Wimbledon. Please note, some out of hours working and travel may be required.

If you're interested in finding out more about the role please read the attached job description as set out below..

About Samaritans

At Samaritans, our vision is that fewer people die by suicide. We believe it is preventable and that by working together we can give people the support they need before they reach crisis point. We are one of the most trusted charities in the UK and ROI, and we answer a call for help every six seconds. We have around 175 staff and more than 20,000 volunteers based across 201 branches giving emotional support 24 hours a day, 7 days a week. We don’t just hear you, we listen.

Our location

You’ll be based at our friendly head office on a beautiful millpond in Ewell, Surrey. Just a 30-minute train journey from Waterloo and 15 minutes from Wimbledon.  As an employer we offer a good range of benefits, including 25 days’ holiday, 3 well being days, flexible working, Health Cash Plan, Pension and interest-free season ticket loans.

To apply

Interested candidates should submit their CV and a covering letter outlining their motivations for applying and how they meet each of the role criteria as set out in the JD to the email address below by 9am on Monday 20th  July 2020.

We have an exciting opportunity for a Full time Branch Development Manager to join the team at RSPCA Cornwall. The RSPCA is dedicated to finding unwanted, mistreated and abused animals loving permanent homes. This is a newly created senior role, responsible for all staff and volunteers within the branch, our fostering and outreach programmes, plus retail and other income generation activities. We are looking for an outstanding leader with senior management experience, ideally gained in a variety of roles. You will share our passion to promote animal welfare, and drive changes to our operation that build financial sustainability whilst improving the services we provide to the community and to animals, and developing our people.

Main duties include:

• Working closely with the trustees to provide the strategic leadership and delivery necessary to ensure a sustainable future for the charity.
• Providing leadership to the staff and volunteer team to motivate, energise and enthuse, to seek continual improvement in service delivery and individual personal development.
• Overall responsibility for the Animal Centre, retail units, income generation, fostering and outreach.
• Ensuring compliance with RSPCA standards & policies, relevant legislation and best practice in the provision of branch animal welfare services
• Ensuring that appropriate policies and procedures are developed, implemented and adhered to in compliance with the relevant legislation seeking guidance from Society staff as required.
• Preparing in conjunction with the Trustees, the annual branch budget and report; monitoring progress against branch objectives, ensuring that expenditure is within agreed limits and that income generation targets are achieved.

You will be based at the RSPCA Cornwall Animal Centre, but with regular travel throughout the branch area.

We would like to hear from candidates who can offer the following skills and experience:

Experience:

Essential:

• At least 3 year’s experience working at a senior management level
• Experience of managing budgets
• Experience of fundraising
• Extensive experience of managing teams of people
• Experience of leading team meetings
• At least 2 year’s experience of conducting annual appraisals and performance reviews

Desirable:

• Management experience at a senior level
• Ability to interpret financial statements
• Awareness of fundraising techniques
• Experience of managing teams of people
• Experience of actively contributing to meetings

Education and Training

Essential

• Level 4 or equivalent qualification in Business or Management
• GCSEs in English and Maths

Desirable:

• Ability to demonstrate knowledge and skills appropriate to a Level 4 Business or Management qualification

Special Skills and Knowledge

Essential

• Excellent communication skills at all levels using a range of different communication media
• Proven ability to write reports suitable for the target audience
• Ability to analyse data and draw conclusions
• Excellent IT skills at user level

Desirable

• Ability to interpret data
• Knowledge and understanding of health and safety
• Experience of working in the Charity sector

Personal qualities

Essential

• Good business acumen
• Creative thinker
• Honest, trustworthy and reliable
• Able to work under pressure

Desirable

• Understanding of the aims of the RSPCA
• A passion for animal welfare
• Ability to network with others
• Keen to learn and further develop

Other

• Possession of a full UK driving licence

Salary £35,000

Please contact for an application form and job description.

Closing date: Friday 10th July 2020

Are you a talented writer with a knack for pulling together compelling stories to make Samaritans stand out in the media, and will also encourage people to volunteer and donate? Are you good at managing key relationships sensitively and thinking creatively about the best ways to get our messages out to new audiences through traditional and digital media?

• Ewell, Surrey with some homeworking (Currently all home working)
• 6 month fixed term contract, full time
• £26-£28K per annum + Competitive Benefits

A little bit about the role...

Samaritans’ volunteers are there for people when life gets tough, and the demand for our service is rising all the time. Last year we responded to a call for help every six seconds. We are looking for a well-connected, innovative and digital savvy media professional to help us engage new audiences, reach younger people, and land great media coverage that increases awareness of the hugely important work Samaritans does.

We’re looking for somebody who is comfortable working with sensitive material and can support vulnerable people through the process of sharing their story, as well as prioritising the interests of Samaritans.

We are looking for someone with loads of creative ideas, ready to take on the challenges of a busy press office, writing press releases, responding to journalists’ requests, and supporting our volunteers with media advice where necessary.

If you have experience of working with case studies and driving positive news coverage at a news, PR agency or in house we would like to hear from you. Knowledge of mental health and wellbeing would be great, but most of all we need someone passionate about this job, good at devising and executing PR plans so that we get our name out there, and keep Samaritans at the top of the agenda where it deserves to be. re you a talented writer with a knack for pulling together compelling stories to make Samaritans stand out in the media, which will also encourage people to volunteer and donate?

If you're interested in finding out more about the role please read the attached job description as set out below.

About Samaritans

At Samaritans, our vision is that fewer people die by suicide. We believe it is preventable and that by working together we can give people the support they need before they reach crisis point. We are one of the most trusted charities in the UK and ROI, and we answer a call for help every six seconds. We have around 175 staff and more than 20,000 volunteers based across 201 branches giving emotional support 24 hours a day, 7 days a week. We don’t just hear you, we listen.

To apply

Interested candidates should submit their CV and a covering letter outlining their motivations for applying and how they meet each of role criteria as set out in the JD no later than 9.00 am on  Tuesday 14th July 2020.

Please see our website or the job description for further information. 

Samaritans is committed to diversity and inclusion, and strive to create a supportive environment for our staff and volunteers. We believe having a diverse workforce strengthens our organisation and allows us to represent the communities we serve and support our callers. We particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic (BAME) backgrounds and LGBT+ communities.

We are seeking a compliance officer to provide guidance relating to due diligence, compliance and monitoring of a range of corporate and compliance records.

Responsibilities: 

The main responsibilities include the provision of compliance advice, monitoring and management of records relating to:

Policies and training

• Ensure legal and compliance policies and guidance are kept up-to-date and are widely available to all staff globally, and assist with writing and delivering of training, provide guidance on policies.

Compliance

• Support the Head of Legal Affairs on areas of donor compliance.
• Monitor the organisation’s compliance with a range of laws and policies and procedures.
• Create and maintain all applicable registers and records including staff training and corporate records for Options and its subsidiaries and branches.

Due diligence and support

• Maintenance of and provision of support for the due diligence process for partners and suppliers including recommending and rolling out improvements to the Due Diligence Policy.
• Manage and provide support for the due diligence process with external and internal stakeholders.
• Provide efficient and high quality support to the Head of Legal Affairs on a range of ad hoc legal and compliance issues.

Person specification: 

• Law degree or equivalent level legal qualification (English Law) such as CILEx.
• Significant experience in legal and compliance in similar organisations, large international non-government organisations (INGOs) or in a relevant government department.
• Experience of providing compliance advice.
• Excellent in writing skills and the ability to translate complex material into clear and concise materials.
• Ability to communicate effectively at all levels and across cultures.
• Proficient computer literacy.

Benefits: 

Options offers a comprehensive benefits package including generous annual leave allowance, season ticket loan, cycle to work scheme and a performance related bonus scheme.

Application process: 

• To apply, please visit our website.
• Closing date: 05 July 2020. 
• Only shortlisted applicants will be contacted for interview. 
• Please note that this role will be subject to full pre-employment background checks including criminal records check (CRC),  identification check, employment references and right to work verification (where appropriate).

Other information: 

• Options is an equal opportunities employer.
• Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and post holders to share this commitment.
• We seek people who are pro-choice, energetic and enthusiastic about Options’ vision.
• Overseas candidates require a valid UK work permit.

Job title: Case Officer – South East

Region: Homebased, South East

Directorate: Operations

Contract: 12 Month FTC (Maternity cover) Full time 35 hours per week

Salary: £24,816 per annum

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

• A desire to provide a great customer service and support

• Enjoy and thrive in working in teams and with others

• Passionate about supporting the Armed Forces community and honouring their contribution

• Come to work each day to be the best you can and to learn and develop

• An encourager, eager to share your knowledge and experience to help others

If so then we would like you hear from you….

The Role

We’re making big changes. We are becoming more accessible, easier to reach and providing a more integrated service for the Service community.  The focus for our Area teams will be on getting out into the community, reaching out to those we support through GP surgeries, hospitals, local authority services and charities we work with, making sure we’re accessible to many more people in locations across the country. 

As a Case Officer, you will work with individuals eligible for Legion assistance to help them to access the right support in a timely and seamless way in areas such as finance, employment, health or housing advice or overcoming temporary crises. You will also support the work of our volunteer caseworkers. A self-starter, confident at working independently, you will be responsible for forging successful relationships with statutory bodies and other agencies to maximise our reach and impact.

An experienced and customer focused case manager, assured in advocating on behalf of clients, you will have a good understanding of the UK benefits system and be used to working across multiple agencies. You’ll also need to be a strong team player, with excellent communication, planning and organisational skills. 

It is essential that you have an empathy with the UK armed forces community and some knowledge and understanding of this area would also be an advantage.

A valid UK driving licence is essential. This is a maternity cover post, commencing on 03 August 2020, ending 02 August 2021. Internal secondment will be considered for this role.

How to Apply

Please click ‘Apply Online’

Closing date for this role is Sunday 12th July 2020

Successful candidates will be invited to a virtual interview

We're looking for a Digital Communications Officer who wants to develop their content and digital marketing skills within the charity sector.

• Ewell, Surrey with some homeworking
• 6 months fixed term contract, full time
• £27k per annum + Competitive Benefits

A little bit about the role...

We are looking for a Digital Communications Officer who wants to develop their skills to create great content for our digital channels. The right candidate will help us support more people and encourage supporters to fundraise or volunteer for us.

This role will primarily involve content writing and moderation of content on our website, as well as supporting our email marketing so that we can provide our site’s users with great supporter journeys. You’ll also provide reporting for the website, so that we can continually improve content for our web users.

You’ll have experience of writing content for a range of different audiences, so people can find the support they need, or be inspired to donate, volunteer or campaign for us. You should also be familiar with digital reporting, so you can assess how successful our content is, and have worked with content management systems.

You’ll also know your way around Google Analytics, and have some experience using email marketing platforms.

You’ll have the support of a team of five with skills in all things digital, from web and search to video and social, and we offer training to staff too.

If the prospect of joining a well-respected and highly regarded national brand appeals to you please read the attached job description as set out below.

About Samaritans

At Samaritans, our vision is that fewer people die by suicide. We believe it is preventable and that by working together we can give people the support they need before they reach crisis point. We are one of the most trusted charities in the UK and ROI, and we answer a call for help every six seconds. We have around 175 staff and more than 20,000 volunteers based across 201 branches giving emotional support 24 hours a day, 7 days a week. We don’t just hear you, we listen.

To apply

Interested candidates should submit their CV and a covering letter outlining their motivations for applying and how they meet each of role criteria as set out in the JD no later than 9.00 am on Monday 6th July 2020.

Job title: Case Officer x2

Region: London, SE1 1AA

Directorate: Operations  

Contract: Permanent, Full Time, 35 hours Per Week

Salary: £29,268 per annum (£24,816 plus London Weighting £4452)

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

• A desire to provide a great customer service and support

• Enjoy and thrive in working in teams and with others

• Passionate about supporting the Armed Forces community and honouring their contribution

• Come to work each day to be the best you can and to learn and develop

• An encourager, eager to share your knowledge and experience to help others

If so then we would like to hear from you ….

The Role

An opportunity has arisen to join the London Area Team as a Case Officer in a permanent role, 35 hours per week. As a Case Officer, you will work with individuals eligible for Legion assistance to help them to access the right support in a timely and seamless way in areas such as finance, employment, health or housing advice or overcoming temporary crisis. You will also support the work of our volunteer caseworkers. A self-starter, confident at working independently, you will be responsible for forging successful relationships with statutory bodies and other agencies to maximise our reach and impact.

An experienced and customer focused case manager, assured in advocating on behalf of clients, you will have a good understanding of the UK benefits system and be used to working across multiple agencies. You will also need to be a strong team player, with excellent communication, planning and organisational skills.

This role would likely begin remotely and then follow government and organisational guidelines on returning to the office, with opportunities to continue to work from home on a regular basis going forward.

How to Apply

Please apply by clicking ‘Apply Online’

Closing date for this role is: Sunday, 19th July 2020

Virtual interviews will be held on Thursday, 30 July 2020

This role requires someone who has experience of successfully generating income in a charity environment or can demonstrate that they would be able to do so, as the primary measure of success in this role will in the income generated for the charity to allow it to expand it’s operation.

1. This role would suite someone who wants to work flexibly. However you must be prepared to answer calls, e-mail respond to and direct charity support staff and charity business on most days, although core hours can be agreed. This may be a home based role with staff liaison being undertake vie video meetings and e-mail however it is expected that face to face meetings will be arranged by the Director at least monthly in a location central for all staff to minimise travel and travel costs. The Director may also be invited to attend some Trustee meetings which are held quarterly (currently by video but will be a mix of video and face to face).

• Taking calls and answering queries from staff, corporate members, branch offices, media and the general public

• Directing the improvement in corporate membership through a range of means

• Directing and promoting private/professional membership

• Directing and introducing income generation through the website, charity magazine, donations/legacies and any other income streams proposed and agreed by the Trustees

• Directing the completion of the Backcare HOP7 publication and subsequent publication and revenue generation

• Keeping in touch with branches

• Directing the maintenance and improvement of the charity website

• Directing and improving the Backcare helpline for people with backpain

• Ensuring that there is a robust process in place for taking orders for charity goods and that they are despatched

• Ensuring that any complaints are investigated and responded to

• Directing the quarterly magazine editor to ensure publication on timeframe

• Ensuring that the maximum advantage is derived from events such as the London marathon, and Ride London and any other events proposed and agreed by the Trustees

• Direct and imporve the charities social media presence.

• Providing a monthly report to the Chairman and the trustees

• Arranging and attending a bi-monthly video meeting to discuss the charity direction with nominated Trustees

Candidates should have excellent written and oral communications skills as well as experience working at director level successfully. It would be an advantage to have worked within a charity environment, have evidence of successful fundraising in the past and a degree or professional qualification

Are you a social media creative looking to take on the next exciting challenge in your career?

• 6 months FTC, full time
• Ewell, Surrey
• Salary £24k per annum + Competitive Benefits

A little bit about the role...

We are looking for a creative and driven individual with excellent communications skills and an eye for great content to join our growing digital team and help us to tell the story of Samaritans through our digital channels.

Samaritans receives a call every 6 seconds, supporting people round the clock when life gets tough. We’re looking for an innovative social media assistant who can create and share great content, respond to messages via our social channels and identify new opportunities to help us reach the right people. The role covers a mix of news, campaigning, fundraising and everything in between, so no two days are the same and as part of the digital team you’ll be at the heart of our external communications.

Knowledge of the mental health and well-being area could really help but isn’t essential, although you will need to be comfortable working with sensitive material. Some travel and attendance at events outside of office hours may be required as part of this role but time in lieu will be offered.

Above all, we’re looking for a creative spark who is passionate about helping people, and can source and create great digital content to help us get our name out there, so that more people know where to turn when they’re struggling to cope.

If the prospect of joining a well-respected and highly regarded national brand appeals to you please read the attached job description as set out below.

About Samaritans

At Samaritans, our vision is that fewer people die by suicide. We believe it is preventable and that by working together we can give people the support they need before they reach crisis point. We are one of the most trusted charities in the UK and ROI, and we answer a call for help every six seconds. We have around 175 staff and more than 20,000 volunteers based across 201 branches giving emotional support 24 hours a day, 7 days a week. We don’t just hear you, we listen.

To apply

Interested candidates should submit their CV and a covering letter outlining their motivations for applying and how they meet each of role criteria as set out in the JD no later than 9.00 am on Monday 6th July 2020.

Head of Retail

Our client is looking to appoint a Head of Retail into their Senior Management team who will have the overarching responsibility of designing and delivering retail strategy for the organisation. Reporting into the Deputy CEO and managing a team of Regional and Area Managers you will provide the vision and direction for their 56 retail outlets driving sales, performance and innovation as the world of retail evolves and changes.

They believe in autonomy and empowering their colleagues to deliver so you will be an integral part in the decision making process for overall strategy, targets, new store acquisitions and the management of standards across the Portfolio. This will be achieved through inspirational leadership and effective coaching and mentoring of your teams.

Our client has multiple revenue streams so you can expect to form close relationships with other functions such as Fundraising, Clinical Operations, Marketing and HR. Their collaborative teamwork makes is what has made them the success they are today.

Head of Retail Requirements:

They would like you to be currently be excelling in leadership role within retail preferably in fashion or Charity. You may be at ‘Head of level’ within a smaller organisation or operating at Regional leadership level at the top of your game looking for the next step in your career. There is a huge focus on behaviours with the role and they are looking for someone that can inspire teams to maximise their potential. They thrive on creativity and they would like to be able to find innovative solutions to challenges and also increasing their revenue.

From a technical perspective you will be able to demonstrate how you have successfully implemented a retail strategy across multiple sites, set and delivered stretching targets and built successful relationships both internally externally. As part of the application there will be a couple of short questions to help you demonstrate this.

This is an incredible opportunity to part of a special Charity and be at the forefront of innovation in retail. The role will have a head office base at Daventry and there will be UK travel.

They are on a journey to be the organisation of choice and opportunity for the most talented and driven people from diverse backgrounds.

About our client:

Their objective is to save lives, utilising specialist pilots, doctors, and paramedics and with their work centred on saving lives, improving clinical outcomes and being able to react quickly and efficiently to emergencies.

They are at the forefront of innovative clinical care and they challenge boundaries. None of this can be achieved without a hugely dedicated team of colleagues, volunteers and the general public.

Location: Daventry, NN11 4BG

Job type: Full Time, Permanent, 37.5 hours per week

Salary: £40,000 to £50,000 per annum plus company car

You may have experience of the following: Senior Store Manager, Shop Manager, Area Manager, Store Manager, Shop Manager, Retail Manager, Retail Area Manager, Branch Manager, Operations Manager, Regional Manager, Business Manager, Regional Sales Manager, Head of Retail, Senior Branch Manager, Senior Operations Manager, etc.

Ref: 93249

We have an exciting opportunity for a Full time Animal Centre Manager to join the team at RSPCA Cornwall. The RSPCA is dedicated to finding unwanted, mistreated and abused animals loving permanent homes. The Animal Centre Manager will be responsible for driving throughput and maximising the numbers of RSPCA animals rehomed by the centre, whilst ensuring the very best welfare for the animals in our care at all times.  The Animal Centre cares for various species including dogs, cats, small animals, reptiles and wildlife.

The Animal Centre Manager will be responsible for ensuring 24 hour cover at the Centre to meet local authority and RSPCA licensing conditions. The Manager will engage with the National Society and Inspectorate to prioritise where possible to help RSPCA animals most in need of spaces available.

The Animal Centre Manager will work closely with the Branch Development Manager to agree strategy and targets in conjunction with the Branch trustees, and to look for proactive development opportunities. The Animal Centre Manager will provide line management cover for the Supervisors as and when required.

Skills required:

Experience of running an animal centre at either manager or deputy-manager level.

Experience of managing people including appraisal.

Experience of setting and managing budgets.

Good communication skills.

Education and Training:

Qualification in animal management or animal welfare.

Evidence of Continuing Professional Development.

Personal qualities:

Passion for animal welfare.

Honest, trustworthy and reliable.

Able to work under pressure.

Ability to deal with difficult clients.

Salary £26,000

The role is a compulsory live in position on site.

Please contact for an application form and job description.

Closing date: Friday 10th July 2020

ACORN is looking for two Community Organisers to build power in Birmingham (x1 position) and Leeds (x1 position).

ACORN is a mass membership organisation – is a vehicle for collective action. By taking action on issues, we build the hopes, expectations and experience of our members and the communities they come from. 

Our organising is premised on two simple truths: problems affecting working class communities – from unhealthy, unaffordable and insecure housing, to cuts to public services – stem from a lack of power; and the most effective means of building power is for people to get organised. 

About the job

As a Community Organiser with ACORN, you will be responsible for recruiting, supporting and working with members to take action on issues affecting them and the communities they come from. 

ACORN is a union in the community. Like any union our members pay membership dues so that they can have a sustainable independent organisation to fight for their interests.

You will be the organiser for ACORN in your respective city. Your daily work will involve: 

• Recruiting individual ACORN members through door knocking, social media and other means.
• Managing organising drives to build new and maintain existing ACORN branches, groups, teams.
• Identifying issues of common concern at the neighbourhood and wider level;
• Identifying and supporting potential leaders to enable them to take on leadership roles in the organisation.
• Supporting elected leaders to enable them to carry out their roles. 

QUALIFICATIONS

No formal qualifications are necessary. We’re primarily looking for someone with a strong work ethic with good listening skills and the ability to motivate others. 

*Applications from women and/or people from a BAME background are strongly encouraged to ensure our workforce reflects the communities we service as much as possible, and to help us meet our commitments to diversity and inclusion. 

Experience, skills and abilities

The successful applicant will have:

• Excellent communication and interpersonal skills
• The ability to recruit dues-paying members to ACORN
• The ability to support the development of groups and teams
• The ability to motivate people
• The ability to work independently and manage a team of volunteers
• The ability to work under pressure in a fast-paced, ever-changing environment and be detail-oriented
• A willingness to work sometimes long and irregular hours, including evenings and weekends, usual working hours are between 12-8pm

In turn, ACORN is committed to investing in the continued professional development of our organising staff. Training and support will include:

• First week: ACORN Foundations of Community Organising training (5 days)
• First 3 months: Weekly 121 management supervision; daily recruitment practice with fellow organising staff; weekly group team call; on-call daily management support.
• After 3 months: bi-weekly 121 management supervision; daily recruitment practice with fellow organising staff; weekly group team call; on-call daily management support. 
• Additional ongoing training opportunities where identified.

Salary 

£16,926 – 19,000 pa dependent on experience and level of responsibility.

For a full job description, person specification and application form, please visit our website.