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Head of Operations
Location: Hybrid – Birmingham (minimum two days per week in the office)
Hours: Full time – 36 hours per week
Salary: £55,082
Help us turn ambition into action
The British Dietetic Association (BDA) is the professional body and trade union for dietitians in the UK, representing more than 12,500 members.
It's an exciting time to join us. We're an ambitious organisation with plans to grow our membership, strengthen the support we provide to members, increase our influence and continue improving how we operate behind the scenes.
To help us deliver those ambitions, we're looking for a Head of Operations who can bring energy, organisation and a real focus on getting things done.
About the role
This is a newly created leadership role, reporting directly to the Chief Operating Officer, with the opportunity to make a visible difference across the BDA.
We're looking for someone who enjoys getting under the skin of how an organisation works: bringing structure to plans, joining up activity across teams, improving processes and making sure decisions and actions don't sit on a list but actually get delivered.
You'll have an important role in strengthening our governance and corporate processes, working with colleagues to ensure Board and committee decisions are followed through, policies and controls remain effective, and the organisation has clear oversight of its priorities and performance.
You'll also help us improve how we use data, digital technology, automation and AI, finding practical ways to simplify how we work and create more capacity for the things that matter most to our members.
This isn't a role for someone who simply wants to maintain existing systems. We're looking for someone who will ask good questions, spot opportunities, bring people together and take ideas from discussion through to delivery.
You'll lead several key functions, including governance and administration, communications, digital, and design and brand, while working across the whole organisation and with our outsourced finance, HR and IT partners.
We'd love to hear from you if you:
You don't need to come from dietetics. Experience within a membership body, professional association, charity or trade union would be useful, but we're particularly interested in what you've achieved, how you work and the difference you could make here.
Why join the BDA?
You'll be joining at a point where there is genuine appetite for change and improvement, with the backing and opportunity to make things happen.
You'll have significant scope to shape a new role, work closely with senior leaders and contribute to the future development of a respected national organisation.
We offer hybrid and flexible working, generous annual leave and pension arrangements, and a supportive working environment with a strong commitment to learning and development.
Interested?
Take a look at the full Job Description and Person Specification for more information about the role and what we're looking for.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
SMK is at an exciting moment in its history with a newly launched strategy Change is Possible 2026 -2028, a recently appointed permanent Chief Executive this year and a new Chair. The refreshed vision and mission of SMK is both ambitious and needed in our drive to support campaigners across the UK.
Digital engagement is evolving, and fast, so that is why we’re looking for a creative, experienced, strategic and data-driven Digital Marketing Manager to lead, develop and grow our digital presence across multiple channels. You'll manage and support our digital ecosystem, including social media, website development, email communications and digital advertising, ensuring every channel delivers measurable results.
Working closely with the Head of Marketing and Communications and the Training and Consultancy team, you'll be responsible for creating engaging digital content that inspire audiences, strengthens our brand and supports the communications and digital function at SMK. Importantly, you have the experience to successfully promote and drive sales of our training programmes through digital marketing techniques to optimise performance.
About You
You are passionate about the power of people to create social change and are motivated by SMK’s mission. You enjoy working collaboratively and thrive in a flexible, fast-paced environment where you can take initiative and adapt to changing priorities.
You are organised, proactive and solutions-focused, with a willingness to learn and develop your skills. Comfortable managing your own workload, you bring curiosity, creativity and a commitment to using insights, innovation and new technologies to help maximise impact.
The specific skills, knowledge and experience required to thrive in this role are set out in the Person Specification.
Job description
Marketing
Website
Data, Insight & Reporting
Other
Please read the attached job pack for details about the person specification.
Your covering letter should be no more than two-pages (at a minimum font size of 11pt), and should address the following:
• Why you want the job
• How you meet the requirements of the role, as set out in the person specification
Applicants must have the right to work in the UK for the duration of the contract.
The use of AI tools to support candidates in preparing their applications, for example to improve structure, clarity, or presentation is fine. We are interested in your experiences, perspectives, and achievements, so we ask that applications remain an authentic reflection of your own skills and work. Any claims or examples included in your application should be ones you can discuss.
This job closes on 1 Sept, 9am.
Strengthen campaigning by championing excellence & building a connected, resilient community of changemakers fuelled by hope that change is possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are hiring a Global Marketing Manager to take incredibly powerful, true stories from the Persecuted Church and turn them into world-class campaigns and marketing assets that fundraising offices around the world can use to grow.
Join a global ministry and use your marketing expertise to amplify the voices of persecuted Christians and bring the stories of the Persecuted Church to life for audiences around the world. You will shape campaigns that inspire prayer, advocacy and support, influence a worldwide network across cultures, and lead marketing at a global level.
WHAT THE GLOBAL MARKETING MANAGER ROLE INVOLVES
Leading the development and delivery of core fundraising and marketing resources – social media, web, email, film, magazine, direct mail appeals, major donor proposals, and church and volunteer resources – providing creative direction, project management and quality assurance throughout.
Overseeing the creative concept development process for global fundraising and marketing campaigns, providing strategic input and creative direction.
Line managing a team of two Marketing Project Managers, and building relationships with marketing and communications leads across our 25 global offices.
Managing corporate brand guidelines and giving guidance to our fundraising offices and international specialists on brand execution.
Managing the marketing budget, monitoring expenditure and ensuring cost-effective delivery of marketing activities.
Planning and managing the end-to-end delivery of marketing projects, including schedules, creative briefs and stakeholder engagement, and evaluating performance through usage and campaign response data
Staying at the forefront of strategic brand and marketing thinking, and bringing best practice in from the wider charity sector.
Supporting new markets development, with a particular focus on effective digital communications, plus ad-hoc support for major donor relationships.
WHAT YOU WILL BRING
OUR OFFER
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Horley, Surrey (This role is based at the National Greyhound Centre, Horley, Surrey, RH6 9SX, with a minimum of three days in the office and the option to work two days from home.)
Hours: Full-time (part-time considered)
Reports to: Head of Income Generation and Engagement
Salary: £30,000-£34,000
Job role:
Each year, thousands of greyhounds across the UK rely on the generosity of supporters of the Greyhound Trust to find safe, loving homes. With an annual income of around £4.5 million, individual giving and gifts in Wills is central to our income generation strategy and this role will help to grow and nurture it.
This role is perfect for an ambitious fundraiser looking to take your next step in the animal welfare sector. From leading on donor communications and appeals through to managing our legacy pipeline, you will support the Head of Income Generation and Engagement to shape the income generation strategy.
You will take the lead in developing, testing, learning and growing the direct marketing programme and developing supporter journeys both online and offline. You’ll develop our email marketing and online supporter journeys for now and the future.
This is a broad, varied role, and we don’t expect you to arrive as an expert in everything. Whether your background is in individual giving, community fundraising, legacies, digital or data, if you are a confident communicator and comfortable managing relationships with compassion and determination, this is the role for you.
Key responsibilities:
Essential skills and experience:
Desirable experience and qualifications:
You don't need to have all of this – if you have strong individual giving or communications experience and are excited to grow into legacies and digital, we'd love to hear from you.
You will be required to work or provide support outside of standard working hours for events and operational needs, so flexibility is key. This post and its role requirement will develop with the needs of the charity.
Greyhound Trust was founded in 1975. Since then we are proud to have found over 100,000 loving homes for greyhounds.



The client requests no contact from agencies or media sales.
We’re looking for a highly motivated and passionate senior PR officer to play a leading role in the delivery of Girlguiding’s ambitious and integrated media strategy. Working within the busy press office, you’ll secure media opportunities to help girls’ voices be heard, drive brand awareness and promote Girlguiding’s award-winning youth offer and the life changing opportunities guiding provides.
The successful candidate will have extensive experience delivering creative, high impact national and regional PR campaigns to engage target audiences across a wide range of media. They will have an excellent news sense, extensive knowledge of UK media and the ability to identify and maximise PR opportunities. They will feel confident briefing Girlguiding’s young spokespeople as well as senior management, produce high-quality press materials and have a strong social media know-how. They will also have experience in line management and crisis and reputational risk management.
The post requires working outside of 9-5 office hours, such as evenings and occasionally weekends, to be part of the press on-call rota and to travel to other locations as necessary, for which time off in lieu and an allowance will be given.
About Girlguiding
Girlguiding is the UK’s largest youth organisation dedicated completely to girls. We’re over 300,000 Rainbows, Brownies, Guides and Rangers, who come together to laugh, learn, explore and have adventures, in communities across the UK and virtually. We're almost 80,000 volunteers who make guiding happen by giving time, talent and enthusiasm. Girls can do anything. We’re a powerful collective voice – with girls, led by girls – changing the world for the better.
Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. We are proud to work with a number of organisations who support us to create and maintain a culture that celebrates diversity and champions inclusion in the workplace. We welcome applicants from all backgrounds.
Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with our hybrid working model. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require.
We strive to ensure our recruitment processes are accessible to everyone. If you would like to receive any information in a different way or would like support in helping you to apply, please get in touch with us.
About the role
Breast Cancer Now is building its AI capability, and this role will help shape how we deliver it. Reporting to our Senior Lead, AI, you'll help lead the delivery of AI projects and change across the charity, taking work that has been scoped and prioritised and driving it through to completion.
You'll be the single point of coordination for AI delivery: owning plans, budgets, governance and reporting, coordinating suppliers and stakeholders, and making sure new tools land safely and are genuinely adopted. It's a hands-on role with real breadth, spanning project delivery, business analysis and support for the responsible, well-governed use of AI. And it's all in service of our vision: that by 2050, everyone with breast cancer will live and live well.
About you
You're an experienced delivery or project professional who can own delivery end to end, on time and within budget and across multiple stakeholders. You're confident with planning, budgeting and project governance, and you can flex into hands-on business analysis, defining requirements and mapping processes, when a project needs it.
You build strong relationships and communicate clearly with technical and non-technical colleagues alike. You're well organised, meticulous about accurate work, and experienced in coordinating suppliers. Experience of driving adoption and embedding new tools and ways of working would set you up well, and any exposure to digital, data or AI projects, or to a charity environment, is a bonus.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is:
£45,000 to £50,000 per annum if London based
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date 24 August 2026 11:59 pm
Interview date 2 and 3 September 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this brand-new role, you will take the lead on supporting our young carers, volunteer mentors, and partner schools—making a real, lasting difference in the community and to the young carers we support.
Our vision is for all young carers to flourish. Through long-term mentoring, group programmes, and our annual Aspirations Conference, we help young people succeed in education, build confidence, and unlock future opportunities. We are looking for an experienced, enthusiastic self-starter who is genuinely passionate about helping others thrive.
You’ll be right at the heart of our service delivery—whether you’re working directly with inspiring young people, empowering our volunteer mentors, or collaborating with the wider team on fundraising and events. Alongside being part of a supportive team, this role has a degree of autonomy, meaning you'll need the excellent organisational skills to manage your own day, the interpersonal spark to build strong relationships, and the flexibility for evening work.
Main Responsibilities
Service delivery lead in Wiltshire of all YCDT programmes
Volunteer recruitment, training, management and supervision
Supporting young carers to achieve their educational potential
Monitoring and evaluation
Inspiring and empowering Young Carers to fulfil their potential



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
INTRODUCTION TO THE ROLE
iniva is seeking an experienced, thoughtful and collaborative Website & Communications Manager to join our team at a pivotal moment for the organisation. The role sits at the heart of Living Legacies: Collaboration, Community and Radicality, a four-year National Lottery Heritage Fund project that activates iniva’s archive and connects it with communities through exhibitions, events, podcasts, oral histories and digital resources. Working at iniva is dynamic, creative and purpose driven. As a small organisation, we value people who can work confidently on their own initiative while collaborating closely with colleagues, freelancers and partners. This part-time role (3 days per week) is offered as a fixed-term contract over four years, with responsibilities evolving across the project lifecycle — from strategy and planning in the early stages to website redevelopment, major public programmes and legacy outputs in later phases. The Website & Communications Manager will work closely with the Project Manager and wider team to support clear communication, shared understanding and joined-up audience engagement. The role plays a key part in shaping how audiences encounter Living Legacies and iniva more broadly, ensuring communications are inclusive, accessible and grounded in the organisation’s values. We’re looking for someone who cares about creating more equitable cultural spaces and enjoys sharing stories that connect artists, archives, and communities.
IDEAL CANDIDATE
This role would suit a practical and organised communications professional with strong writing and digital skills. You will be a confident and clear communicator, able to produce engaging, accessible content for a range of audiences across web, email and social media. You will have experience working with websites, including contributing to or supporting a WordPress (or similar CMS) website redevelopment, and be comfortable collaborating with website developers to deliver user-friendly, accessible digital experiences. You will bring the ability to plan and coordinate work across multiple projects, managing timelines, contributors and priorities effectively. Experience supporting or overseeing freelancers such as PR consultants, graphic designers, photographers, videographers etc or external partners is helpful, alongside a collaborative approach and good organisational skills. We are particularly interested in candidates who bring transferable skills from other sectors, along with curiosity, initiative and a willingness to learn. You should be motivated by working in a small, purpose-driven team and be committed to inclusive, accessible communication. This role supports a multi-year heritage project focused on the histories and practices of Black and Global Majority artists. We particularly welcome applicants with lived experience and/or a strong interest in these areas, and a commitment to inclusive, anti-racist and accessible communication practices. We know that no one will meet every requirement. If you meet most of the criteria and feel excited by the role, we encourage you to apply
Role Purpose
The Website & Communications Manager will lead iniva’s communications for a four-year fixed-term
project (3 days per week), with responsibilities evolving across the project — from setting up systems
and plans in Year 1 to delivering public activity, website redevelopment and legacy outputs in later
phases.
Focusing on Living Legacies, the postholder will lead communications activity to grow and diversify
audiences while maintaining strong engagement with existing audiences. They will manage a small
communications team, including the Communications Coordinator, and coordinate different
freelancers over the life of the project, such as a PR Consultant, Website Developer and Podcast
Producer to deliver clear, consistent and values-led communication across the organisation.
Working closely with a freelance Website Developer and internal teams, the postholder will oversee
the redevelopment of iniva’s website, ensuring it is accessible, user-friendly and supports the
project’s digital content and long-term needs. They will also work collaboratively with the Senior
Fundraising Manager, Project Manager and Project Curator to ensure joined-up, timely storytelling that
reflects the aims of the project and supports audience engagement.
Project Specific Duties
The duties below reflect the role across its four-year term. Activity in Years 1–2 will focus on
communications planning, audience development, team coordination and early digital work. Website
redevelopment (Years 2–3) and press activity for exhibitions (Years 3–4) will increase in later phases.
Not all responsibilities will be active at the same time.
Communications Strategy, Planning and Audience Development
Website Redevelopment & Digital Experience
Content, Campaigns & Creative Management
Monitoring, Evaluation & Reporting
Collaboration & Internal Coordination
Press & Public Relations
General Duties (In common with all iniva staff)
Note: This is a description of the job as it is at present constituted. It is iniva’s practice to examine job
descriptions regularly and to update them to ensure that they accurately reflect the job required to be
performed, or to incorporate proposed changes.
PERSON SPECIFICATION
The postholder for this role should demonstrate the following qualifications, experience, skills and
knowledge:
Essential
Applicants do not need agency-level PR experience; experience of coordinating or overseeing
press activity within a wider communications role is sufficient. We are not expecting candidates
to demonstrate equal depth across all areas; instead, we are looking for a strong overall match
against the Essential criteria.
Desirable
Note: Applicants cannot be expected to be equally strong on all the above criteria, but to provide
evidence across the range, in varying strengths and combinations. iniva are committed to supporting
staff in training and support to achieve the standards required to undertake the role.
The client requests no contact from agencies or media sales.
Recruitment Project Lead (12-Month FTC)
Hybrid Working | London | International Scope
Hays are delighted to be working exclusively with the Marine Stewardship Council (MSC) to recruit a Recruitment Project Lead on a 12-month fixed-term contract.
This is a fantastic opportunity for an experienced recruitment professional to join a globally recognised organisation. Working as part of a collaborative international HR team, you will play a key role in shaping and embedding recruitment best practice across a workforce spanning 26 countries.
This is not a traditional recruitment role. Instead, it offers the opportunity to lead projects focused on recruitment governance, hiring capability, employer branding, candidate experience and recruitment transformation.
The Opportunity
Working closely with HR colleagues, hiring managers and senior stakeholders globally, you will review, enhance and embed recruitment practices across the organisation.
Key responsibilities will include:
About You
We are keen to speak with candidates who can demonstrate:
International experience would be highly advantageous, although candidates from a broad range of sectors will be considered.
Why Join MSC?
The Marine Stewardship Council's vision is for the world's oceans to be teeming with life and seafood supplies to be safeguarded for this and future generations.Through its internationally recognised certification and ecolabelling program, the MSC helps to promote sustainable fishing practices across the globe. Today, hundreds of fisheries around the world participate in the program and MSC-labelled seafood products are available in more than 66 countries.This role offers the opportunity to contribute to an organisation with a genuine purpose while helping shape the future of recruitment across a global workforce.
Additional Information
Unfortunately, visa sponsorship is not available for this position and applicants must already have the right to work in the UK.
If you're a recruitment professional who enjoys improving processes, developing capability and influencing stakeholders, please apply and I will be in touch.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Charity and Staff Management
Strategic Development
Promotion and Communications
Finance and Fundraising
Governance and Compliance
The client requests no contact from agencies or media sales.
Hybrid – within commuting distance of one of our campuses in Beckenham, Blackburn, Birmingham, Bradford, Bristol, Doncaster or Redcar
Lead communications and engagement for a nationally influential organisation transforming teacher and leader development.
About us
The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education and is on a mission to improve the quality of teacher and leader development across the system.
About the role
The National Institute of Teaching is looking for an exceptional Head of Communications and Engagement to lead how we tell our story, build our reputation and deepen our relationships across the education sector. Guided by our belief that teaching is a fundamental societal good, a privilege and a responsibility, this is a senior, strategic role at the heart of an ambitious organisation working to improve the quality of teacher and leader development at system level. You will shape a clear and compelling organisational narrative, lead integrated communications and engagement activity, and act as the NIoT’s main link with the press, ensuring our voice is credible, consistent and influential with schools, trusts, policymakers, partners, funders, journalists, the media and the wider public.
You will bring outstanding judgement, creativity and communication expertise, with the ability to translate complex ideas into messages that move people to understand, trust and act. Working closely with the Executive Director of Partnerships, the CEO and senior colleagues across research, programmes, recruitment marketing, impact and policy, you will help position the NIoT as a distinctive, evidence-informed and school-led organisation with growing national reach and influence.
This is a hybrid role, with an expectation that the postholder will work from the office at least once a fortnight, and more frequently where required to meet business needs. The role also involves national travel, which may include overnight stays.
What we’re looking for:
Key benefits
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
For more information and to apply, please visit our vacancies page.
Closing date: 31 August 2026.
We reserve the right to close this vacancy early if we receive a high volume of applications.
As a condition of employment, this post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and an Occupational Health Check.
Do you have incredible customer service skills in a high demand environment and a passion for animals?
We are recruiting for Customer Support Centre Advisors to act as the main point of contact for a wide range of queries from our supporters, members, adopters, customers and members of the public.
What does this role do?
As Customer Support Centre Advisor, you'll:
Please note, this is a hybrid role working from Manchester rehoming centre two days per week, with the rest of the time from home. Shortlisted candidates will be invited to a short screening call on Teams, followed by a panel interview at our Manchester rehoming centre.
Could this be you?
To be successful in this role, you will have exceptional listening skills, with experience of providing excellent customer service in a high demand environment. You'll be skilled in handling telephone and email conversations sensitively and empathetically, as this role involves communicating with customers who may be distressed, confused or aggressive. You'll be resilient, proactive and have a good working knowledge of Microsoft Office (inc. Word, Excel, PowerPoint and Outlook) with the experience of using web-based resources and electronic systems.
Please note this is a hybrid role working out of our Contact centre in Manchester.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
At Likewise, the core of what we do is build meaningful one-to-one relationships with people who are finding life difficult, and use those relationships to help people feel supported and make change.
We're recruiting up to three Hostels Mental Health Support Workers to join a brand new service, starting this autumn. In this role, you would be doing that work inside Camden's homelessness hostels, going in to work alongside residents and the staff teams who support them. You would be embedded in a set of hostels, aligned to a part of the borough, with a regular on-site presence and a caseload of up to 15 people.
The people you work with are adults experiencing homelessness with complex needs, whose mental health is often a practical barrier to moving on. Much of the work is about helping someone stabilise and build the confidence to take their next step.
Camden's Adult Pathway is made up of 16 hostels, supporting around 600 people experiencing homelessness with complex needs. Mental health need in those hostels has risen sharply, and hostel staff are holding far more of it than they are set up or supported to hold. This is a new service, funded by government for three years. The model is designed but not yet lived, and whoever joins will help shape how it actually works.
Likewise is a community-centred mental health and wellbeing charity based in Camden. We believe that people thrive when they have access to meaningful relationships, supportive communities and opportunities to contribute. We're also committed to building a different kind of organisation, one that values trust, learning, autonomy and shared responsibility.
You don't need a specific qualification to apply, and we welcome people from a range of backgrounds. But this is not an entry-level role: we need people with real support work experience behind them. We care more about how you are with people, how you think and how you work than about your CV on paper.
If that sounds like you, we'd love to hear from you.
We want to make our recruitment as inclusive as possible. If there is a part of this process where you may need reasonable adjustments to do your best, please get in touch to chat it through.
Your CV: we welcome either chronological or skills-based CVs, whichever works best for you.
Your cover letter: we will not accept generic letters; you need to answer the following question: Tell us about a time you supported someone through something difficult. What did you actually do, what was hard about it, and what did you learn? This can be from work or from volunteering. Please answer in no more than 500 words.
We support often isolated, marginalised or excluded people by building authentic relationships and community together.


The client requests no contact from agencies or media sales.
We’re looking for a creative, curious and proactive Digital Marketing Content Creator to bring Firstsite’s programme and story to life online.
From exhibitions and screenings to family activities, events and our shop, café and venue hire, you’ll create compelling digital content that captures the energy of what we do and inspires people to visit, take part, book, donate and connect with Firstsite.
Working across photography, video and social media, you’ll use creative storytelling, audience insight and digital best practice to reach and engage new and existing audiences. You’ll also track and analyse campaign performance, helping us understand what resonates with our audiences and shape impactful marketing activity across our vibrant venue and digital platforms.
We're looking for someone who lives and breathes social media – someone who has a strong eye for visual storytelling, keeps up with the latest trends, understands what makes people stop scrolling, and is excited to experiment with new formats and ideas.
This is an exciting opportunity to develop your career within a dynamic contemporary arts environment, working across a diverse programme of exhibitions, culture, events and commercial activity.
If you’re passionate about creativity, enjoy making engaging content and want to help more people discover and experience the arts, we’d love to hear from you.
The Digital Marketing Content Creator will report to the Marketing Manager and collaborate closely with teams across Firstsite to deliver cohesive, high-impact marketing in line with agreed strategies and audience plans.
Please see the Job Description for more information.
Firstsite’s commitment to inclusion
We pride ourselves on being a place where your individuality is valued; you can be yourself and still achieve your potential. We believe that your individuality helps us to deliver the best results to our objectives. Diversity of background, diversity of experience, diversity of perspective, are important to us.
Applying with a disability
Firstsite is proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. We are a Disability Confident Committed Employer. We are committed to ensuring that all candidates are treated fairly throughout the Recruitment Process, we aim to offer an interview to disabled people who meet the minimum requirements of the role, and we look to anticipate and provide reasonable adjustments, as required. Please speak to your recruitment contact for more information.
How to apply for this role
Please follow the link to find out more information about how to apply on our website
Deadline for applications is 5pm – 16 August 2026
Interviews will take place during w/c 24 August 2026
Potential start date will be: 14 September 2026
Our mission is to ensure art and creativity are valued for their integral role in shaping a happy and healthy society for everyone.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Senior Integrated Marketing Manager – Learn & Talent
Location: London (Shoreditch)
Reports to: Head of Marketing Campaigns
Salary: £42 - £52k (depending on experience) plus benefits
Hours: 9:30 am - 5:30 pm Monday to Friday, with hybrid working
About D&AD
D&AD is a not-for-profit creative organisation that stimulates, enables and celebrates creative excellence through world-class awards, masterclasses, inspirational content, events and new talent programs.
Great creative work drives better outcomes, and creative excellence is achieved through a diverse, inclusive, sustainable industry, doing relevant work and being representative of the communities it serves. Therefore, everything we do is designed to support these values and help the commercial creative industries to be fairer, more inclusive, and more robust to make excellent, impactful work.
You’ll participate in a company culture that fosters creativity, collaboration, equity and innovation, with an active social calendar, wellness program, DEI initiatives and professional development support.
About the role
We're looking for an experienced Senior Marketing Manager to lead integrated marketing campaigns across D&AD's Learn & Talent portfolio.
This role is responsible for developing and delivering strategic marketing campaigns that drive awareness, learner acquisition and revenue across a diverse range of professional development products - from accessible online courses and workshops through to premium bespoke learning programmes, executive education and enterprise learning solutions.
This is a strategic and hands-on marketing role requiring strong commercial acumen, excellent digital marketing expertise and experience marketing products with varying price points and customer journeys across both B2C and B2B audiences.
Working closely with Product, Partnerships, Sales and Digital teams, you'll develop integrated campaigns that attract new learners, nurture prospects and build long-term engagement with D&AD's learning offer.
You'll also support partner marketing activity to help grow the reach and impact of collaborative learning programmes and commercial partnerships.
Key Responsibilities
Campaign Development, Management & Delivery
Develop integrated marketing campaign strategies and plans aligned to commercial, acquisition and audience growth objectives.
Lead end-to-end campaign development and delivery across D&AD's learning portfolio, including online and in-person courses, bespoke training and enterprise learning solutions.
Create audience-led campaign strategies, messaging frameworks, channel plans and customer journeys that reflect different products, audiences and purchase cycles - from free/lower-cost open courses to high-value bespoke learning programmes.
Manage multiple concurrent campaigns across a diverse product portfolio, ensuring activity is delivered on time, within budget and to a consistently high standard.
Coordinate cross-functional teams and external agencies to successfully deliver integrated campaigns across owned, earned and paid channels.
Work closely with the Head of Marketing Campaigns to implement campaign strategies and recommend optimisations based on customer insight, testing and performance data.
Digital Marketing
Deliver integrated digital marketing campaigns across email, paid media, social media, website, CRM and content marketing channels
Manage campaign execution across marketing automation, CRM and paid media platforms, ensuring activity is delivered effectively and on schedule.
Work closely with CRM and digital teams and agency partners to deliver and optimise digital campaigns, improve customer journeys, segmentation and campaign effectiveness.
Create website content and pages to support campaigns.
Support audience segmentation, customer journey optimisation and marketing automation to improve campaign effectiveness.
Monitor campaign performance and use data and customer insights to recommend and implement ongoing improvements that maximise engagement, conversion and ROI.
Creative, Content & Communications
Lead the development of compelling messaging and content that communicate the value of D&AD learning experiences.
Work closely with Content, Design and Creative teams to create engaging campaign assets.
Ensure consistency of brand and messaging across all customer touchpoints.
Performance, Measurement & Commercial Impact
Define campaign objectives, KPIs and measurement frameworks aligned to commercial and audience growth goals.
Monitor and evaluate campaign performance across digital and offline channels, using data, customer insight and testing to optimise activity throughout the campaign lifecycle.
Deliver against agreed KPIs, including enrolments, lead generation, revenue, conversion, customer acquisition, retention and engagement.
Produce regular campaign reporting and post-campaign evaluations, providing clear insights and recommendations to improve future performance.
Partner Marketing
Plan and deliver co-marketing campaigns with industry partners, clients, sponsors and collaborators.
Develop marketing toolkits and promotional assets that enable partners to support programme recruitment.
Work with Partnership and Business Development teams to maximise commercial opportunities through joint campaigns.
Event Marketing
Plan and deliver integrated marketing campaigns that drive registrations for Learn events, working closely with Programme, Partnerships and Production teams to align activity with content, speakers and key milestones.
Coordinate campaign activity across digital, content, PR, social and email channels, including launches, speaker reveals and post-event follow-up, to maximise visibility, attendance and audience retention.
Monitor sales, registrations and engagement throughout, making recommendations to optimise performance against commercial targets.
Stakeholder & Project Management
Build strong relationships across internal teams including Product, Partnerships, Sales, Content and Creative, Digital and Operations.
Manage external agencies and suppliers where required.
Present campaign plans, results and recommendations to senior stakeholders.
Support other areas of the business as needed, taking on ad hoc tasks and projects that fall outside core responsibilities.
Skills & Experience
We're looking for someone who brings:
Significant experience in a senior marketing role delivering integrated marketing campaigns for a complex multi-product, B2B organisation
Proven experience marketing education, training, professional development, membership, learning or service-based products.
Experience marketing both online and in-person programmes, ideally across a range of price points - from self-service consumer products through to premium, consultative or enterprise offerings.
Strong digital marketing expertise across email, paid media, social media, content marketing and campaign optimisation.
Strong understanding of lead generation, CRM, marketing automation and customer lifecycle marketing.
Commercial mindset with experience delivering revenue and growth targets.
Strong analytical skills with experience using campaign data to optimise performance.
Strong copywriting skills, crafting clear, persuasive copy that engages the target audience and stays true to brand voice across channels.
Experience managing marketing budgets and agency relationships.
Excellent stakeholder management and project management skills.
Outstanding communication and briefing skills.
Personal Attributes
Strategic and commercially minded.
Customer-focused with a strong understanding of different audience needs.
Collaborative and relationship-driven.
Organised, proactive and able to manage multiple priorities.
Curious about learning, creativity and innovation.
Comfortable working in a fast-paced, deadline-driven environment.
A passion for the creative industries.
Benefits
D&AD offers a competitive salary, flexible working arrangements, and a comprehensive benefits package. We're committed to supporting the well-being and professional development of all our employees.
Other
D&AD is committed to diversity, equality, equity, inclusion and respect for all. Providing a work environment in which all employees are treated with fairness, respect and dignity and which is free of discrimination, victimisation, bullying and harassment. At D&AD we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Please contact us to let us know if you need any reasonable adjustments to be made for any part of the recruitment process.
In order to comply with the Prevention of Illegal Working, Immigration, Asylum and Nationality Act, you will need to provide appropriate documentation that proves that you are eligible to work in the UK.
Due to the number of applications we receive, we regret that you will not be contacted unless you are shortlisted for an interview. If you have not heard from us within three weeks of the closing date of your application you should assume that you have not been successful on this occasion.
The client requests no contact from agencies or media sales.