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The Worker Support Centre (WSC) is a Scottish charity working in partnership with migrant workers at risk of exploitation across Scotland to secure their rights, challenge labour exploitation, build collective power, and drive lasting law and policy change. We are an evidence-led, worker-driven organisation with strong governance and a growing track record of policy impact. We're building a movement of people who welcome all workers, working towards a world where we are all safe, valued and respected at work — no matter our job or nationality.

WSC operates a worker-driven structure that places migrant workers at the centre of our governance and decision-making. We deliver casework alongside worker-led organising and policy advocacy, supporting migrant workers in seasonal agriculture and social care to meet basic needs and to understand and exercise their rights, including through our Worker Power programme, which builds solidarity between workers and within communities.

This is a new, senior role bringing together fundraising and communications leadership at WSC. The Fundraising and Communications Manager will lead the strategic direction for both functions, with a particular emphasis on hands-on delivery of fundraising activity — building relationships with trusts, corporate partners and individual donors, and securing the income that underpins WSC's growth.

On the communications side, the postholder will set strategy, editorial direction and quality standards, working closely with and line managing the Senior Communications and Movement Building Officer, who leads day-to-day content and campaign delivery. This is a role for someone who can operate strategically with the Executive Director and Board while remaining close to the detail of funding applications, donor relationships and income targets.

Key Responsibilities

Strategic Leadership

● Lead the development and delivery of an integrated Fundraising and Communications strategy that grows WSC's income and public profile in support of organisational goals.

● Advise the Executive Director and Board of Trustees on income generation, funding risk, and public positioning.

● Own annual fundraising and communications targets, budgets and KPIs, reporting regularly on progress.

● Work collaboratively with the team on both fundraising and communications work.

Fundraising (primary delivery focus)

● Lead on identifying, cultivating and securing funding from trusts, foundations, statutory sources, corporate partners and major donors, with hands-on responsibility for research, applications and relationship management.

● Develop diversified income streams, including individual giving, community fundraising and philanthropic support.

● Write and submit compelling funding proposals and grant applications, working closely with the Executive Director and programme colleagues to develop a strong case for support and evidence impact.

● Build and maintain funder relationships, including stewardship, reporting deadlines and site visits.

● Maintain the funder pipeline, income tracking and forecasting, and provide regular financial reporting to the Executive Director.

● Ensure fundraising activity complies with charity governance, fundraising regulation and data protection requirements.

Communications (strategic oversight and delegated delivery)

● Set the strategic direction for WSC's communications, ensuring it amplifies the voices of migrant workers and supports movement-building, policy influence and fundraising goals.

● Develop streams of work specifically targeting Scottish Government pledges on areas including fair work, human trafficking, migrant integration, housing and poverty, working with policy colleagues to shape public messaging.

● Provide direction, editorial oversight and quality assurance for content produced by the Senior Communications and Movement Building Officer, including the website, social media, press, newsletters and campaign materials.

● Act as WSC's senior media contact, and through the Senior Communications and Movement Building Officer ensure appropriate relationships are built with journalists to secure profile-raising opportunities on migrant worker rights, fair work and labour exploitation.

● Ensure consistent brand, tone of voice and values-led, worker-centred storytelling across all communications channels.

● Oversee communications that support fundraising campaigns, donor communications and public engagement.

Line Management

● Line manage the Senior Communications and Movement Building Officer, including regular supervision, goal-setting and professional development.

● Support the Senior Communications and Movement Building Officer to deliver day-to-day content, campaigns and movement-building communications activity in line with agreed strategy.

● Manage freelancers, agencies or consultants (for example design, digital or PR support) as required.

Governance & Reporting

● Ensure compliance with fundraising, charity, data protection (GDPR) and safeguarding legislation across fundraising and communications activity.

● Maintain accurate fundraising and communications databases (CRM, Mailchimp and similar), and provide regular reporting and analysis to the Executive Director and Board.

● Support the Executive Director and Board in reporting income and impact to funders, trustees and other stakeholders.

● Participate in the WSC Senior Management Team, helping review alignment of WSC’s work with strategic vision. 

Participation & Values

● Champion WSC's worker-driven governance model, ensuring workers' voices lead our fundraising and communications narratives.

● Collaborate with policy, casework and operations colleagues to align fundraising, communications and organisational priorities.

● Co-produce fundraising and communications outputs with workers, prioritising their voices, interests and concerns.

● Actively contribute to a values-led, inclusive and collaborative working culture.

Person Specification

Knowledge, skills and experience

Significant experience in fundraising, with a demonstrable track record of securing income from trusts, corporate partners and/or individual donors (Essential)

Experience developing and delivering fundraising and communications strategies (Essential)

Experience writing successful funding proposals, grant applications and funder reports (Essential)

Strong track record in communications, with experience overseeing brand, messaging and multi-channel content (Essential)

Experience managing staff (Essential)

Excellent written and verbal communication skills, with the ability to tailor messaging to different audiences (Essential)

Experience of budget setting, monitoring and income forecasting (Essential)

Understanding of charity governance, fundraising regulation and data protection (GDPR) (Essential)

Experience using a CRM or donor database and digital communications tools (e.g. Mailchimp) (Essential)

Knowledge of, or strong interest in, labour rights, migrant rights and/or human rights issues (Essential)

Knowledge of accessible and inclusive communications, and values-led, ethical storytelling (Essential)

Strong project management and organisational skills, with the ability to manage multiple priorities (Essential)

Experience of media relations and press office activity (Essential)

Desirable experience:

Direct experience of migrant worker rights, labour exploitation or related sectors 

Experience managing external agencies, freelancers or consultants 

Media trained

Membership of the Chartered Institute of Fundraising

Lived experience of precarious work and/or the immigration system

Intermediate level or above of languages spoken by workers WSC partners with, e.g. Russian, Filipino.

Qualifications

● Advanced level degree or equivalent professional experience in Fundraising, Communications, Marketing, or a related field (Essential).

Recruitment Project Lead (12-Month FTC)

Hybrid Working | London | International Scope

Hays are delighted to be working exclusively with the Marine Stewardship Council (MSC) to recruit a Recruitment Project Lead on a 12-month fixed-term contract.
This is a fantastic opportunity for an experienced recruitment professional to join a globally recognised organisation. Working as part of a collaborative international HR team, you will play a key role in shaping and embedding recruitment best practice across a workforce spanning 26 countries.
This is not a traditional recruitment role. Instead, it offers the opportunity to lead projects focused on recruitment governance, hiring capability, employer branding, candidate experience and recruitment transformation.

The Opportunity

Working closely with HR colleagues, hiring managers and senior stakeholders globally, you will review, enhance and embed recruitment practices across the organisation.

Key responsibilities will include:

• Developing and implementing recruitment policies, processes and governance frameworks
• Establishing and managing preferred supplier arrangements
• Supporting the organisation's wider recruitment strategy and capability agenda
• Designing and delivering recruitment training for HR colleagues and hiring managers
• Enhancing the MSC employer brand and candidate attraction approach
• Working with Communications teams to develop an engaging and inspiring careers site
• Supporting wider people projects, including pay transparency initiatives
• Improving the adoption and utilisation of recruitment systems and tools
• Driving greater consistency across international recruitment practices

About You

We are keen to speak with candidates who can demonstrate:

• Proven experience developing and improving recruitment policies and processes
• Experience designing and delivering recruitment training programmes
• Strong knowledge of recruitment best practice and candidate experience
• The ability to influence stakeholders across multiple teams and functions
• Experience managing recruitment projects or transformation initiatives
• An understanding of employer branding, attraction strategies and recruitment marketing
• The confidence to work independently while building strong relationships across an international organisation

International experience would be highly advantageous, although candidates from a broad range of sectors will be considered.

Why Join MSC?

The Marine Stewardship Council's vision is for the world's oceans to be teeming with life and seafood supplies to be safeguarded for this and future generations.Through its internationally recognised certification and ecolabelling program, the MSC helps to promote sustainable fishing practices across the globe. Today, hundreds of fisheries around the world participate in the program and MSC-labelled seafood products are available in more than 66 countries.This role offers the opportunity to contribute to an organisation with a genuine purpose while helping shape the future of recruitment across a global workforce.

Additional Information

• 12-month Fixed Term Contract
• Hybrid working model with a minimum of 50% office attendance in London
• International scope and stakeholder exposure
• 25 days annual leave plus office closure between Christmas and New Year
• Pension from day one

Unfortunately, visa sponsorship is not available for this position and applicants must already have the right to work in the UK.
If you're a recruitment professional who enjoys improving processes, developing capability and influencing stakeholders, please apply and I will be in touch.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About Us

The Marfan Trust is a small, niche medical charity and the only one of its kind in the UK, dedicated to improving and saving the lives of people affected by Marfan and Loeys-Dietz syndromes, which are inherited and life threatening due to heart involvement. We support patients and families through a personalised medical helpline, raise awareness and educate both the public and professionals through high-quality resources, webinars, and symposia, and fund cutting-edge research into improved treatments.

We are committed to championing equality, diversity, and inclusion across all aspects of employment and service delivery.

Fundraiser Job Description

Within a small, dynamic medical charity, the Fundraiser will play a pivotal role, engaging supporters through creative campaigns and cultivating strong relationships with donors, sponsors, and stakeholders.

The role is currently home-based in the UK, with remote staff communications.  Attendance at events across the UK is required, so the ability to travel is essential.

Key Responsibilities

Fundraising & Financial Management

• Monitor and track fundraising income in collaboration with the accountant
• Forecast income targets and plan campaign budgets and expenses
• Draft fundraising budgets and coordinate payment processing
• Analyse income trends and adapt activity during quieter periods
• Ensure transparency and accuracy in all fundraising finances

Sponsorship & Donor Relations

• Identify, approach, and secure new sponsors and major donors
• Develop compelling funding bids and sponsorship packages
• Maintain strong relationships with existing donors, demonstrating the impact of their support
• Act as a consistent point of contact for sponsors and supporters
• Acknowledge and steward donations appropriately

Marketing, Campaigns & Communications

• Develop and deliver marketing campaigns to support fundraising activity
• Create engaging content such as blogs, newsletters, brochures, videos, and appeals
• Write persuasive copy for donation pages and fundraising materials
• Maintain and update fundraising content on the website
• Coordinate with external designers, printers, and agencies as needed

Social Media & Digital Fundraising

• Develop and implement a social media strategy aligned with fundraising goals
• Create, schedule, and manage content across multiple platforms
• Promote campaigns, appeals, and events online
• Engage with supporters and monitor online conversations
• Track and report on engagement and fundraising performance
• Design and deliver online donation drives, Giving Days, and email campaigns
• Support paid advertising and collaborations with partners or influencers

Supporter Engagement & Community Building

• Share impact stories and donor recognition (with consent)
• Encourage peer-to-peer fundraising
• Foster an engaged and supportive online community

PR & Media Relations

• Forge relationships with local and national media
• Draft press releases and pitch fundraising stories
• Manage publicity for fundraising events
• Coordinate media opportunities, photo calls, and branded event materials

About You

You will be based in the UK.

You will have experience in marketing, ideally within charity fundraising, with a proven ability to deliver successful campaigns and grow income across multiple channels. You are confident writing persuasive copy, using data to inform decisions, and managing campaigns from inception to completion.

You are well organised, take initiative, and communicate easily with others. You work collaboratively, bring creativity to what you do, and pay close attention to detail. Confidence using Microsoft Office is essential. Most importantly, you care about the mission of a charity, and an interest in healthcare and medicine would be a welcome addition

Communications and Engagement Manager
Contract: Fixed term Maternity cover for up to 12 months
Hours: 37.5 hours per week
Salary: £47,150.00 per annum
Location: Hybrid working – Norwich or Cambridge Office

About East Anglian Air Ambulance

East Anglian Air Ambulance is a lifesaving regional charity delivering critical emergency care across Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond.

With two state-of-the-art helicopters and a fleet of critical care vehicles, our expert teams of doctors and paramedics bring advanced pre‑hospital emergency medical care directly to people when they need it most.

About the role

East Anglian Air Ambulance is powered by supporter donations and by people who understand what we do, and that understanding starts with powerful storytelling. As Communications and Engagement Manager, you'll shape how the whole region sees, hears and feels the impact of this charity: from the campaigns that win new supporters, the events that bring communities face to face with our crews and volunteers, and the internal messages that keep our own people proud of the work they do.

You'll lead a small, talented team within the Brand and Marketing Communications Team, and work hand-in-hand with the Fundraising and Supporters Team to deliver exceptional communications at every touchpoint. This is a cross-charity role: your storytelling underpins the income that keeps helicopters fuelled, crews trained and lives saved.

Every take-off is a story in progress: a patient, a crew, a community responding. Your job is to help the region connect with that story.

Key responsibilities include:

• Shaping and leading integrated internal and external communications strategies that build East Anglian Air Ambulance's profile and drive support across the region.
• Designing face-to-face, digital and offline campaigns and events that win new supporters, and supporting the Fundraising and Supporters Team to turn one-off donors into lifelong advocates.
• Setting the yearly charity-wide campaign plan alongside Fundraising and Marketing leads, with clear KPIs that prove the impact of every story you tell.
• Leading from the front at key events and campaigns.
• Line managing and developing the Events and Engagement Lead and PR and Content Lead, acting as the go-to expert on communications and engagement across the charity.
• Advising on media opportunities, reputation and crisis communications, and helping shape the messages that carry East Anglian Air Ambulance's name.
• Managing budgets and supplier relationships, including our PR agency and event partners, to make every pound work as hard as possible.

You’ll bring:

• A genuine love of the craft of communication, who gets a thrill from finding the story inside the strategy, and who can write copy that stops people scrolling and makes them care. You thrive on teamwork, because nothing here happens alone: every campaign is built in collaboration with fundraising, clinical, aviation, volunteering and other teams across the charity.
• Experience in the charity sector delivering marketing communications and events, with a track record of developing both internal and external messaging.
• A history of building cohesive brand and marketing campaigns, and of managing media and crisis communications with confidence.
• Experience leading and developing a team, with the empathy to bring the best out of the people you manage.
• A talent for setting strategic objectives and hitting KPIs, and for using the results to make the next campaign even better.
• Excellent interpersonal skills, and empathy for volunteers, supporters and the communities we serve.
• A collaborative, can-do attitude. You'll build strong relationships with colleagues and partners inside and outside the charity.

This role will be worked a minimum of 3 days a week from our Norwich or Cambridge office and up to 2 days a week from home. The exact days worked in the office will be agreed with the successful candidate, but you must live within a commutable distance of Norwich or Cambridge.

Closing Date: Monday 7th September (9am)
First Stage Interview Date: Monday 14th September (to be held in person at Helimed House, Norwich)
Second Stage Interview Date: Monday 21st September (to be held in person at Helimed House, Norwich)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

No agencies please.

Job title: Senior Integrated Marketing Manager – Learn & Talent

Location: London (Shoreditch)

Reports to: Head of Marketing Campaigns

Salary: £42 - £52k (depending on experience) plus benefits

Hours: 9:30 am - 5:30 pm Monday to Friday, with hybrid working

About D&AD

D&AD is a not-for-profit creative organisation that stimulates, enables and celebrates creative excellence through world-class awards, masterclasses, inspirational content, events and new talent programs.

Great creative work drives better outcomes, and creative excellence is achieved through a diverse, inclusive, sustainable industry, doing relevant work and being representative of the communities it serves. Therefore, everything we do is designed to support these values and help the commercial creative industries to be fairer, more inclusive, and more robust to make excellent, impactful work.

You’ll participate in a company culture that fosters creativity, collaboration, equity and innovation, with an active social calendar, wellness program, DEI initiatives and professional development support.

About the role

We're looking for an experienced Senior Marketing Manager to lead integrated marketing campaigns across D&AD's Learn & Talent portfolio.

This role is responsible for developing and delivering strategic marketing campaigns that drive awareness, learner acquisition and revenue across a diverse range of professional development products - from accessible online courses and workshops through to premium bespoke learning programmes, executive education and enterprise learning solutions.

This is a strategic and hands-on marketing role requiring strong commercial acumen, excellent digital marketing expertise and experience marketing products with varying price points and customer journeys across both B2C and B2B audiences.

Working closely with Product, Partnerships, Sales and Digital teams, you'll develop integrated campaigns that attract new learners, nurture prospects and build long-term engagement with D&AD's learning offer.

You'll also support partner marketing activity to help grow the reach and impact of collaborative learning programmes and commercial partnerships.

Key Responsibilities

Campaign Development, Management & Delivery

• Develop integrated marketing campaign strategies and plans aligned to commercial, acquisition and audience growth objectives.

• Lead end-to-end campaign development and delivery across D&AD's learning portfolio, including online and in-person courses, bespoke training and enterprise learning solutions.

• Create audience-led campaign strategies, messaging frameworks, channel plans and customer journeys that reflect different products, audiences and purchase cycles - from free/lower-cost open courses to high-value bespoke learning programmes.

• Manage multiple concurrent campaigns across a diverse product portfolio, ensuring activity is delivered on time, within budget and to a consistently high standard.

• Coordinate cross-functional teams and external agencies to successfully deliver integrated campaigns across owned, earned and paid channels.

• Work closely with the Head of Marketing Campaigns to implement campaign strategies and recommend optimisations based on customer insight, testing and performance data.

Digital Marketing

• Deliver integrated digital marketing campaigns across email, paid media, social media, website, CRM and content marketing channels

• Manage campaign execution across marketing automation, CRM and paid media platforms, ensuring activity is delivered effectively and on schedule.

• Work closely with CRM and digital teams and agency partners to deliver and optimise digital campaigns, improve customer journeys, segmentation and campaign effectiveness.

• Create website content and pages to support campaigns.

• Support audience segmentation, customer journey optimisation and marketing automation to improve campaign effectiveness.

• Monitor campaign performance and use data and customer insights to recommend and implement ongoing improvements that maximise engagement, conversion and ROI.

Creative, Content & Communications

• Lead the development of compelling messaging and content that communicate the value of D&AD learning experiences.

• Work closely with Content, Design and Creative teams to create engaging campaign assets.

• Ensure consistency of brand and messaging across all customer touchpoints.

Performance, Measurement & Commercial Impact

• Define campaign objectives, KPIs and measurement frameworks aligned to commercial and audience growth goals.

• Monitor and evaluate campaign performance across digital and offline channels, using data, customer insight and testing to optimise activity throughout the campaign lifecycle.

• Deliver against agreed KPIs, including enrolments, lead generation, revenue, conversion, customer acquisition, retention and engagement.

• Produce regular campaign reporting and post-campaign evaluations, providing clear insights and recommendations to improve future performance.

Partner Marketing

• Plan and deliver co-marketing campaigns with industry partners, clients, sponsors and collaborators.

• Develop marketing toolkits and promotional assets that enable partners to support programme recruitment.

• Work with Partnership and Business Development teams to maximise commercial opportunities through joint campaigns.

Event Marketing

• Plan and deliver integrated marketing campaigns that drive registrations for Learn events, working closely with Programme, Partnerships and Production teams to align activity with content, speakers and key milestones.

• Coordinate campaign activity across digital, content, PR, social and email channels, including launches, speaker reveals and post-event follow-up, to maximise visibility, attendance and audience retention.

• Monitor sales, registrations and engagement throughout, making recommendations to optimise performance against commercial targets.

Stakeholder & Project Management

• Build strong relationships across internal teams including Product, Partnerships, Sales, Content and Creative, Digital and Operations.

• Manage external agencies and suppliers where required.

• Present campaign plans, results and recommendations to senior stakeholders.

• Support other areas of the business as needed, taking on ad hoc tasks and projects that fall outside core responsibilities.

Skills & Experience

We're looking for someone who brings:

• Significant experience in a senior marketing role delivering integrated marketing campaigns for a complex multi-product, B2B organisation

• Proven experience marketing education, training, professional development, membership, learning or service-based products.

• Experience marketing both online and in-person programmes, ideally across a range of price points - from self-service consumer products through to premium, consultative or enterprise offerings.

• Strong digital marketing expertise across email, paid media, social media, content marketing and campaign optimisation.

• Strong understanding of lead generation, CRM, marketing automation and customer lifecycle marketing.

• Commercial mindset with experience delivering revenue and growth targets.

• Strong analytical skills with experience using campaign data to optimise performance.

• Strong copywriting skills, crafting clear, persuasive copy that engages the target audience and stays true to brand voice across channels.

• Experience managing marketing budgets and agency relationships.

• Excellent stakeholder management and project management skills.

• Outstanding communication and briefing skills.

Personal Attributes

• Strategic and commercially minded.

• Customer-focused with a strong understanding of different audience needs.

• Collaborative and relationship-driven.

• Organised, proactive and able to manage multiple priorities.

• Curious about learning, creativity and innovation.

• Comfortable working in a fast-paced, deadline-driven environment.

• A passion for the creative industries.

Benefits

D&AD offers a competitive salary, flexible working arrangements, and a comprehensive benefits package. We're committed to supporting the well-being and professional development of all our employees.

Other

D&AD is committed to diversity, equality, equity, inclusion and respect for all. Providing a work environment in which all employees are treated with fairness, respect and dignity and which is free of discrimination, victimisation, bullying and harassment. At D&AD we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Please contact us to let us know if you need any reasonable adjustments to be made for any part of the recruitment process.

In order to comply with the Prevention of Illegal Working, Immigration, Asylum and Nationality Act, you will need to provide appropriate documentation that proves that you are eligible to work in the UK.

Due to the number of applications we receive, we regret that you will not be contacted unless you are shortlisted for an interview. If you have not heard from us within three weeks of the closing date of your application you should assume that you have not been successful on this occasion.

Digital Marketing Manager - National Charity

Full time. Permanent

Salary: £45,000 to £47,000 per annum

Location: Hybrid - Our offices are based in London, and there is a high degree of flexibility.

About the role

Missing People’s award-winning Marketing & Communications Team is known for punching above its weight. You will play a key role in leading our digital marketing communications activity, helping to develop integrated marketing strategies that align with the organisation’s strategic goals, grow brand awareness, drive people down the marketing funnel and create engaging audience-led content across all channels, that ensure strong growth and retention of our service users and supporters.

You will have a huge impact on missing people and their loved ones, creating awareness of our multiple services for children, young people, adults and their families. Your strategy will bring a growing number of people to engage with the cause and develop our websites as a ‘one stop shop’ for information, support and giving. We have a wide range of audiences for our digital marketing including missing people, the police, professionals, supporters and families.

You will have the opportunity to collaborate with outstanding external agencies on innovative campaigns, normally only available to the biggest brands, giving you exposure to high quality and exciting creative thinking to help you develop your expertise.

You will use your experience running digital campaigns, managing websites, creating engaging content and delivering analytical reports, to support teams across the charity with their communications and marketing needs.

About you

You will need:

• Significant experience of managing and leading digital growth, such as retention and acquisition, working across a range of digital disciplines e.g. web, mobile, social media, email campaigns, SEO, Paid Ads;
• Significant experience of management of websites, SEO and content programmes;
• Experience of developing marketing strategies, plans and budget setting and maangement;
• Experience of confidently and collaboratively managing a range of internal colleagues and external contacts and stakeholders;
• Experience of line management.
• Developing effective customer journeys and optimisation of key marketing channels to increase conversion and improve customer experience
• Managing social media channels (Facebook, Twitter, Instagram, LinkedIn, YouTube) and developing engaging content;
• Ability to develop and drive forward new projects and initiatives, taking the lead and/or working collaboratively with colleagues and other stakeholders;
• Exceptional ability to create and tailor content to different audiences and platforms with an understanding of optimising content;
• Excellent analytical skills to allow test and learn approach and ability to interpret and apply analytics and audience insight;
• Legal right to work in the UK.

What you will get in return

You will have the opportunity to collaborate with outstanding external agencies on innovative digital campaigns, normally only available to the biggest brands, giving you exposure to high quality and exciting creative thinking to help you develop your expertise.

Missing People is a friendly and supportive place to work – it’s a welcoming, caring organisation which really makes a difference to people affected by the issue of missing throughout the UK. We offer generous paid holidays, a range of enhanced family friendly benefits and are happy to talk about flexible working in most roles.

You will find plenty of scope for further personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here.

About Missing People

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change

Find out more and apply

If you want to be a lifeline when someone goes missing, click apply to read the full job description. You will find attached a detailed job description and person specification, and a letter to applicants from the line manager.

To apply, please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role. We look forward to receiving your application.

Closing date: 23:59 02/09/2026. We reserve the right to close this vacancy early if we receive sufficient interest, so we encourage you to apply as soon as possible.

Interviews: 7th or 8th September 2026

You may have experience in the following: Digital Marketing Manager, Head of Digital Marketing, Digital Communications Manager, Marketing Communications Manager, Digital Marketing & Content Manager, Digital Campaigns Manager, Digital Marketing Lead, Online Marketing Manager, Brand and Digital Marketing Manager, Digital Growth Manager, Charity Marketing Manager, Web and Digital Content Manager, etc.

Job Description

Job Title: Senior Marketing Officer – Mass

Participation Fundraising

Directorate: Engagement & Fundraising

Team/Department: Supporter Led Fundraising

Date: August 20206

Context and Background

The NSPCC’s mission is to end cruelty to children by fighting for every childhood.

To carry out its charitable work the NSPCC relies on the fundraising support of

people across the UK for 90% of its income. Within Engagement and Fundraising

our aim is to provide maximum resources for the NSPCC, providing the best

possible supporter experience.

Mass Participation Fundraising is an important acquisition and income stream in

the NSPCC’s Engagement and Fundraising strategy, managing the delivery of a

portfolio of Third Party Events and Schools Fundraising products, as well as

stewarding supporters looking to do their own fundraising activity for the charity

(‘DIY’ fundraisers).

We are looking for a skilled Senior Marketing Officer, who will work across these

audience streams to coordinate marketing activity. This role will focus specifically

on marketing to mass audiences to reflect the breadth of audiences who take part

in Mass Participation Events. This includes parents, grandparents, professionals

who work with children, those with a personal connection to our charity, or simply

those who care deeply about children.

We are looking for a collaborative, enthusiastic marketing professional who has

experience delivering insights-driven marketing strategies that make an impact.

You’ll be a great communicator, able to build effective working relationships and

influence a range of stakeholders. You’ll be able to work independently and will

have a track record of successfully juggling multiple projects and competing

priorities to meet strict deadlines. You will also have experience working across

paid, owned and earned marketing channels.NSPCC

Job purpose

The role of the Senior Marketing Officer is to work with the Mass Participation

Team to coordinate and deliver the planning, execution and evaluation of events

fundraising marketing campaigns across all channels.

• Adopting a holistic view of all Mass Participation Team’s marketing to

ensure consistency, and will have a good understanding of how this fits with

the organisation’s strategic goals.

• Working with colleagues in the Mass Participation Team to strategically

manage the planning and coordination of events marketing across owned,

earned and paid channels, ensuring that all campaigns and activities are

integrated, informed, planned and evaluated, and that participation and

income targets are reached.

• Supporting stakeholder teams with strategic thinking during marketing

planning and delivery. This includes championing an audience-led

approach to ensure all communications targeted at mass audiences are

relevant and useful.

Key relationships - Internal

• Reports to the Associate Head of Mass Participation Fundraising

• Works closely with all members of the Mass Participation Team,

including sub-team managers and event fundraisers

• Works closely with other teams within the Engagement & Fundraising and

Brand and Marketing directorates to deliver integrated marketing plans.

Key relationships - External

• External media agency partner

• Freelance creatives – graphic designers, photographers, videographers.

EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC

Main duties and responsibilities

• Manage an integrated marketing approach across owned, earned and paid

channels to achieve participation targets and agreed KPIs, working closely with

event and product managers.

• To ensure maximum effectiveness and efficiency of mass participation marketing

activity through application of best practice campaign management.

• To take ownership of paid media campaigns for mass audiences in partnership

with our media agency partner. Tasks include the planning and optimisation of

activity across channels like pay-per-click and paid social media advertising.

• Be thorough and agile about monitoring campaign results and evaluating

campaigns, using insight to make informed decisions and determine future

marketing plans.

• To support with content creation where appropriate – this could include

copywriting, creative briefing, webpage updates, email marketing and photoshoot

coordination.

• Regularly benchmark against external fundraising marketing activity, keeping

abreast of current and emerging brand and marketing knowledge and practice and

equipping the team with knowledge and skills as appropriate.

• To work closely with staff across other departments to ensure marketing plans are

integrated and audience-led, in line with the organisation’s Supporter Centricity

Programme.

• To develop and maintain internal and external stakeholder and supplier relationships,

identifying and incorporating best industry standards and establishing best practice.

• To provide financial administrative support to budget holders, planning, forecasting

and tracking spend, and processing invoices and placing orders, in line with NSPCC

policies and procedures.

Responsibilities for all Staff within the Income Generation Directorate

• A commitment to safeguard and promote the welfare of children, young people and

adults at risk.

• To be responsible for updating databases and supporter information systems on a

regular basis in line with Data Protection legislation and NSPCC policy and

procedures to ensure all records are up-to-date and accurate.

• To actively participate in regular department and team meetings, contributing to

strategy, discussions and decisions which will be beneficial to the NSPCC's

development of fundraising activities.

• To maintain an awareness of own and others' Health and Safety and comply with the

NSPCC's Health and Safety policy and procedures.

• To take personal responsibility for keeping up to date with NSPCC work to end cruelty

to children, including securing updates on project and service developments and

general NSPCC news and also ensuring that the fundraising teams do likewise.

EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC

Person specification

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Proven experience delivering complex, multi-channel marketing

campaigns from planning through to delivery and evaluation, ideally in the

charity, not-for-profit or public sector

Highly developed written and verbal communication skills to deliver ideas

and activity updates to a range of stakeholders, and audiences, in a clear,

inspiring and confident way.

Well-developed ability to build, manage and develop relationships with

internal and external stakeholders in order to achieve and influence

project outcomes

Knowledge of digital and offline engagement and marketing techniques,

including digital media, social media, content marketing, email marketing

and paid advertising.

Excellent understanding of and empathy with the motivations of

supporters, and experience of working with clearly defined audience

segments.

Excellent understanding of recruitment and retention marketing

techniques, in order to achieve ambitious participation targets.

Well-developed numeracy skills to facilitate recording, interpreting,

analysing and presenting performance data to a range of stakeholders,

including those without a strong foundation of marketing knowledge.

Passionate about audience-led marketing that improves supporter

experience, with a personal commitment to the NSPCC’s values and

safeguarding principles.

Ability to plan and manage your own work, identifying conflicting demands

and establishing clear priorities to meet agreed objectives with a

willingness to work flexibly.

Proven ability of demonstrating initiative and creativity to achieve desired

outcomes.

EVERY CHILDHOOD IS WORTH FIGHTING FORNSPCC

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes

safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough

process of obtaining, collating, analysing and evaluating information from and about candidates

to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and

responsive manner and in compliance with current employment legislation, and relevant

safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their

skills, experience, motivation and competencies. Our robust recruitment and

• selection process should ensure the identification of the person best suited to the role

and the organisation.

• Committed to diversity and equality of opportunity and will interview all applicants

(internal and external) who self-declare at application as having a disability and who

• meet the minimum requirements in the person specification of the vacancy they are

applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order

to enable successful candidates who declare disabilities to start working or

• volunteering their time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is

suitably qualified will be considered and addressed fairly and objectively based on

their merit.

• As an organisation committed to safeguarding, we will ensure all under 18's joining the

organisation will have ongoing risk assessments to ensure their role and

• activities are safe and appropriate.

• All documentation relating to candidates will be treated confidentially in accordance

with the GDPR legislation.

Role Overview
The Talent Set are delighted to partner with Missing People on a fantastic Senior Digital Marketing Manager role. This position involves leading digital marketing initiatives to enhance brand visibility, engagement, and outreach through innovative and strategic online campaigns. The role offers an exciting opportunity to make a meaningful impact within a charitable organisation.

Key Responsibilities

• Develop and execute comprehensive digital marketing strategies (paid and organic) aligned with organisational goals.
• Manage and optimise digital channels, including social media, email marketing, and website content, to maximise engagement.
• Analyse campaign performance data to identify trends and improve future marketing efforts.
• Collaborate with internal teams to ensure consistent messaging and branding across all digital platforms.
• Oversee content creation, ensuring it resonates with target audiences and reflects the organisation’s values.
• Monitor industry trends and utilise emerging technologies to enhance campaign effectiveness.
• Manage external agencies and partners, ensuring deliverables meet quality standards and deadlines.
• Support the organisation’s outreach efforts by implementing innovative digital solutions that increase awareness and participation.

Person Specification

• Proven experience in digital marketing or a similar role within a charitable or non-profit environment, across retention and acquisition.
• Experience with both paid and organic digital marketing.
• Excellent knowledge of digital marketing tools and platforms, including social media, email marketing, and analytics software.
• Strong organisational skills with the ability to manage multiple campaigns simultaneously.
• Analytical mindset with the ability to interpret data and translate insights into actionable strategies.
• Excellent communication skills, both written and verbal, with a collaborative approach.
• Ability to adapt quickly to new technologies and industry developments.

What’s on Offer

• Salary: £45,000-£47,000
• Permanent, full or part-time
• Hybrid, London circa 2 days/month

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Third Solutions is proud to be partnering with a dynamic and growing national health and research charity in the search for an experienced Marketing Manager to lead a small team to deliver exceptional and effective brand marketing activity.

The Buckinghamshire based charity are ideally looking for three days a week in their office, they are open to discussing flexible working arrangements if required.

The role
- Develop and deliver the marketing strategy and plans across online and offline channels.
- Develop and deliver creative and impactful audience and insight-led integrated marketing campaigns for key programmes, projects and products.
- Manage two direct reports: the Senior Digital Marketing Executive and Digital Marketer.
- Support the development of our audience personas and engagement work, to enable effective supporter journeys and high-quality experiences for all our audiences.
- Ensure that campaigns are on brand and aligned with the mission and values in terms of content, imagery, copy and tone of voice.
- Support the Fundraising Managers in the evolution of a content marketing and acquisition strategy to develop a large and engaged supporter base with a focus on email, social media and direct mail.

The Candidate
- Experience of managing a team within a charity to deliver successful marketing campaigns across a range of print and digital channels.
- Project management experience in digital and print channels, and co-creating impactful, attention-grabbing campaigns that drive results.
- Solid, results driven experience in PPC, Content marketing, Display, Social, SEO and Email.
- Experience in producing printed marketing materials, including direct mail, inserts, leaflets and outdoor.
- Experience in data-lead marketing - highly analytical and results focused, with ability to utilise reporting, tests and insight to drive for performance efficiencies and improvement
-If you are an entrepreneurial, ambitious with a growth mind set, get in touch!

Benefits
A warm, collaborative team with big plans and ambitions. They offer:
27 days annual leave + bank holidays, with the ability to buy and sell annual leave
Access to shopping discounts and cashback with thousands of retailers through their benefits portal
Free on-site parking and onsite café and Group Pension Life Assurance (2x annual salary)

IMPORTANT NOTE:
Applications are being reviewed on a rolling basis so please get in touch ASAP to find out more.
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest.
We encourage applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003

Be part of a global movement creating fairer trade and building a better future for people, planet and pay.

We're looking for a highly organised and relationship-focusedLicensing Leadto manage the operational delivery of one of Fairtrade Foundation’s key global partnerships. Acting as the key contact for Ben & Jerry's, you'll oversee licensing, certification, compliance, reporting and partner support, ensuring exceptional service and operational excellence.

You'll work across Fairtrade Foundation’s global network to manage product approvals, support compliance, coordinate reporting and identify opportunities to improve processes and strengthen partner relationships.

About you

You'll have experience in licensing, compliance, customer operations or account management, with excellent attention to detail and strong stakeholder management skills. You'll enjoy solving problems, managing complex information and delivering outstanding service.

Why join us?

This is a unique opportunity to support ethical supply chains, work with a globally recognised brand and play a key role in helping Fairtrade deliver impact for farmers and workers around the world.

Equity, Diversity & Inclusion

We're committed to creating a workplace where everyone feels they belong and can thrive, and we warmly welcome applications from people of all backgrounds and ages, especially those underrepresented in our sector, including Black, Asian and other ethnic minority communities, disabled people, people of faith, and LGBTQ+ people.

Ready to help build a fairer world through sustainable and ethical trade? We'd love to hear from you.

Marketing & Communications Manager

Bath Preservation Trust, Bath, 35 hours per week • £40,000 per annum

Bath Preservation Trust (BPT) is looking for an experienced Marketing & Communications Manager to lead marketing, digital engagement and communications across our four museums and wider charitable work in the World Heritage City of Bath.

This is a key role for a creative storyteller and strategic marketer who can grow audiences, strengthen brand recognition and deliver high‑quality, multi‑channel campaigns.

About the Role

You will shape and deliver BPT’s marketing and communications activity, including:

• Strategic leadership – creating a new MarComms Strategy and commissioning external specialists
• Campaign development – producing compelling multi‑channel campaigns to increase reach and visitor numbers
• Digital management – updating websites, delivering PPC advertising and leading organic social media
• Press & PR – preparing press releases and building media relationships
• Publications & collateral – overseeing leaflets, e‑newsletters and key annual publications
• Audience insight – using data, KPIs and segmentation to inform decisions
• Line management of the Digital Content Executive

About You

We’re looking for a confident communicator with:

• Minimum three years’ experience in marketing/communications within arts, heritage or tourism
• Proven success in growing audiences, driving KPIs and delivering commercial impact
• Strong digital skills across social media, PPC, SEO and content creation
• Excellent copywriting and storytelling ability
• Experience managing budgets, contracts and external suppliers
• Strong analytical skills and understanding of ROI
• Ability to work collaboratively with staff, trustees, partners and media

Our values: Authentic, Engaged, Inclusive, Informed, Responsible.

Benefits

• Positive, collaborative working culture
• Flexible working arrangements
• 34 days annual leave (including public holidays)
• Employee Assistance Programme
• Cycle to Work scheme
• 0% season ticket loans
• Death in Service benefit

How to apply

If you would like to apply for the above role, please complete the short application form and email it along with your CV and a covering letter outlining the skills, knowledge and experience you could bring to the role. See our website for further details..

We realise that text-based applications do not suit everyone, so if you would like to apply in a different way, require information in a different format, or need any other support with your application, please get in touch 

Bath Preservation Trust is committed to Equality, Diversity and Inclusion.

We will particularly welcome applications from people from those sections of the community who are under-represented in Bath Preservation Trust and in the wider heritage sector including Global Majority and / or disabled applicants.

For further information about the roles including the job description, person specification and application form, please see the links below.

We would also be grateful if you could complete the anonymous equal opportunities data monitoring form below (this is voluntary).

Closing date: Monday 7th September 2026

Interviews: Tuesday 22nd or Friday 25th September

To undertake bookkeeping, monthly management reporting, financial reporting, work with the external auditors during their annual review and assist with the design/implementation of internal controls within the finance department. The exact tasks will vary and flexibility is key, but will include the following:

• Assist the trustee treasurer and region manager by preparing financial documents and other information as required for trustee, finance group, steering group and operations group meetings.
• Assist with the preparation of the annual budget. Undertake a forecast, assist budget holders, interrogate data, report and offer advice on results.
• Prepare timely and accurate quarterly management accounts, complete with analysis both qualitative and quantitative.
• Ensure the financial reporting statements are complete and accurate, reflecting a true and fair picture of the charity’s position, including accruals, prepayments and payroll journals.
• Prepare the year end accounts for review by external auditors and for inclusion into the annual report.
• Work with staff and lead volunteers undertaking large-scale events such as international trips and region events to support their financial record keeping.
• Attend meetings with staff and volunteers online and in person, providing updates on tasks and deadlines as required, and actioning feedback or requests from volunteers after meetings. Meetings involving volunteers may take place outside of regular working hours, for which you will be given Time Off in Lieu (TOIL).
• Build and maintain a good working relationship with external stakeholders, including but not limited to the payroll company, pension provider, investment management company, auditors and banks.
• Work with internal stakeholders to provide support and guidance. Stakeholders comprise trustees, volunteers and staff.
• Monitor the finance email account and respond to queries in a professional and timely manner.
• Review, assess and (where appropriate) process grant applications from members and units in Girlguiding London and South East England.
• Ensure that designated and restricted funds are accurately accounted for.
• Maintain knowledge of current Girlguiding policies, resources and initiatives, and communicate in line with Girlguiding branding and tone of voice guidelines.
• Maintain a high level of confidentiality, storing and handling data and images in line with GDPR regulations, as well as Girlguiding and Girlguiding London and South East England data protection policies.
• Take initiative and work efficiently on your own and as part of the team to ensure that Girlguiding London and South East England's strategic priorities and relevant areas of the business plan are delivered on time.
•  IT skills – you will need to apply your up-to-date knowledge and experience of using Quickbooks, Microsoft Excel, Word, Outlook and Teams. As part of this role, you are also likely to need to use Zoom, PowerPoint, SharePoint, Soldo, and the Girlguiding CRM database.
• The role may also require you to identify grant opportunities and/or alternative income streams.
• Carry out other duties not detailed above, as directed by the region manager.

Job overview

The Fundraising Lead will act as a specialist professional, leading on the development and delivery of the Head to Toe's engagement and communications activity that supports the charity’s strategic objectives, reputation and profile.

Working within Cambridgeshire and Peterborough NHS Foundation Trust (CPFT), the role will provide expert advice and delivery across campaigns, partnerships and stakeholder engagement, ensuring the charity’s messaging is consistent, impactful and aligned with CPFT and Head to Toe branding and values.

You will support the development and delivery of a varied and ambitious fundraising programme. This is a hands-on role, ideal for someone with experience in fundraising, charity events, or income generation who is looking to take the next step in their career.

You will be responsible for delivering a programme of income generation and engagement events, helping to grow support and raise awareness of Head to Toe, and the support that we provide CPFT NHS services across the region. This includes building partnerships and creating meaningful opportunities for people and organisations to get involved.

You will be involved in a wide range of activities – from writing funding bids and supporting major campaigns, to delivering events and building relationships with supporters, clinicians, and partners. No two days will be the same.

Main duties of the job

• Fundraising, events & income generation
• Campaigns, projects and Trust fundraising
• Stakeholder engagement

Additional Information

This role does not involve delivering patient care, but you will have contact with patients and service users. You will be expected to communicate with empathy, professionalism, and respect always.

Supporting Cambridgeshire and Peterborough NHS Foundation Trust

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead fulfilling lives.

Our clinical teams deliver a wide range of NHS services across inpatient, primary care and community settings, including children’s, adult and older people’s mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, and research and development.

To achieve our goals, we recruit high calibre candidates who share our vision and values. As an equal opportunities’ employer, we welcome applications from all sections of the community, particularly under represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

At CAP, we celebrate diversity and strive to build an inclusive workforce that reflects the diverse communities we serve. We warmly welcome applications from individuals of all backgrounds. We particularly encourage applications from Global Majority/UK Minority Ethnic candidates, as these groups are currently underrepresented within our wider workforce. We are committed to creating an environment where every individual can thrive and feel they belong

Everything we do is rooted in our values. First and foremost, we are Christ-centred. The work that we do is guided by faith and the belief that everyone deserves to be treated with dignity and God’s love. 

We are bold in fearlessly putting that faith into action to help others and challenge injustice, while also seeking to be compassionate in the way that we want to understand others and offer them meaningful care. We are collaborative in our approach, making time to learn from others and work together to take on UK poverty. And finally, we prioritise being joyful in the face of challenges, because our faith gives us confidence that change is truly possible.

Please note that initially this role is a 12 month Fixed Term Contract, with the potential to become a permanent role. It is a full time role, however we would consider part time for the right candidate (minimum three days per week). This is a hybrid role, with flexibility around how this can be worked to be discussed at interview. Travel will be required to centres across the UK with expenses covered. Salary range is £39,900 to £42,000 depending on experience. 

Skilled Worker Visa

From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. If you are applying for a Skilled Worker Visa for the first time, this role does not meet the current eligibility criteria for sponsorship under the immigration rules.

The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks, and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.

If you are applying for this role and you do not meet the new eligibility criteria for sponsorship or the transitional provisions, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.

The Department will continue to comply with the UK Immigration Rules applied in the UK and the Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.

Job Description

Context

Christians Against Poverty (CAP) and Community Money Advice (CMA) are long established, well respected and influential charities, operating in a complex landscape where the needs of the extremely vulnerable are growing. Our commitment to unwavering integrity is a witness to our Christ-centred mission, and as we serve those who others can’t or won’t, our adherence to government regulation and industry best practice is not just a legal obligation, it is a fundamental act of stewardship and protection for our clients and the thousands of partner churches who carry our brand(s).

Purpose

Reporting to the Head of Compliance this role is a strategic partner in ensuring the integration of CAP and CMA into the CAP Group is successful. You will ensure that the CAP Group remains "within risk appetite" by transforming compliance into a strategic strength and helping CAP and CMA adopt industry best practice and maintain strong regulatory approval of our services. 

Your focus will be three-fold:

• Resilience: You will safeguard our future by leading a specialist regulatory and compliance project, evaluating the current compliance of the CMA debt advice models against FCA requirements.  From this you will create an action plan to ensure we remain within risk appetite and lead any change initiatives required to fulfil this. 

• Agile & Lean: You will work to reduce the regulatory burden on our 300+ staff and 1300+ mission field workers, ensuring our processes are clear, lean by design and supportive of our relational, face-to-face models.

• Quality as Mission: Ensuring that quality marks and industry good practice are seen not as ends in themselves, but as the "safety net" that allows our 1,000 partner churches to provide "transformative, face-to-face support" with total peace of mind.

Passion

• Is passionate about our services standing out in the industry as being of the highest quality.

Personality

• Enjoys research and learning and then sharing this with others. Loves to take complex ideas and formulate practical solutions. Loves detail but can see the big picture and loves to have fun whilst doing it. Appreciates consistency but loves new ideas and solutions. Is comfortable with anything from data to legal information and enjoys producing reports and briefing papers. Has excellent administrative skills and works confidently with senior management.

Reporting To: Head of Compliance

Direct Reports: None

Responsibilities

• To lead and manage a project that strengthens our group debt advice compliance;

  • Deep dive research to identify current compliance with FCA rules and guidance (predominantly focussed on the CMA model)

  • Create a GAP analysis to highlight any differences that exist, with recommended actions to resolve these

  • Ensure all are within our accepted risk appetite

  • Advise the compliance team, exec and board appropriately

• To formulate and oversee any agreed actions resulting from the report; 

• To stay up to date with any new regulation, policies & procedures, and relevant legislation within the industry;

• Working collaboratively with other stakeholders within the organisation to formulate or adapt our policies & procedures for debt counselling to ensure we maintain good outcomes for clients and remain compliant;

• Work with the Senior Compliance Manager to ensure we have a comprehensive and effective compliance monitoring program across all our debt advice services;

• To help ensure the organisations understand and meet all best practice requirements in order to maintain MaPS/AQS accreditation and FCA Authorisation;

• Any other projects from time to time that may be appropriate;

Measurable Outputs

• Providing timely and accurate advice to CMA on any gaps in their compliance framework and working with them to resolve these, ensuring  industry standards are met and FCA authorisation and MaPS Quality Framework accreditation are maintained.

• Quarterly compliance project updates produced for the board;

• Projects finished according to agreed time;

Culture

Working at CAP is more than a job; it’s a commitment to a community and movement. We believe that a healthy culture is the fuel for our mission. This means we prioritise 'spiritual rhythms' in our week—including dedicated time for morning prayer, worship, and team huddles. We are a 'joy-filled' office, which means we celebrate every win, from a client becoming debt-free to a colleague’s personal milestone. We expect our team to be 'all in'—not just in their tasks, but in contributing to a supportive, laughter-filled, and prayerful environment.

CAP is a mission-driven, fast-paced, and deeply relational environment. You will find a culture that prioritises:

• Spiritual Rhythms: We start our days with prayer and worship, staying connected to our 'Why.'

• Celebration: We are 'Debt-Free' obsessed. We ring bells, share stories, and celebrate transformation.

• Collaborative Bravery: We tackle big problems (like UK poverty) by working across teams and daring to try new things.

• Inclusive Belonging: We want you to bring your whole self to work, knowing you are valued for who God made you to be.

Skills required

• Positive mindset;

• Able to hold a good balance between detail and the ‘big picture’;

• Understanding of relevant government regulation and being able to clearly advise on these issues;

• Mature approach to senior level teamwork, with a positive attitude towards collaborative working;

• A passion for excellence in all areas of work;

• Excellent written and verbal communication skills;

• Ability to project manage and meet deadlines;

• Excellent problem solving, analytical and evaluation skills;

• Confident decision maker;

• Ability to work using own initiative;

• Ability to work well under pressure;

• Excellent organisational and administrative skills;

• Friendly and approachable;

Experience:

Essential

• Experience of debt advice, and a good understanding of FCA regulation within that sector; (min 2 years)

• Experience of CAP/CMA debt advice procedures (or within a similar organisation); (min 2 years)

• Experience of project management; (min 2 years)

• Experience of report-writing and/or drafting professional documents; (min 2 years)

• Experience of working as part of a team; (min 2 years)

• Experience of having to work using your own initiative; (min 2 years)

• Experience of having to meet deadlines or targets; (min 2 years)

• Experienced user of Microsoft Word and Excel and Google docs/sheets; (min 2 years)

Desirable

• Expertise in the detail of FCA regulations relating to debt advice (e.g. CONC 8, SYSC, PRIN, DISP), and maintaining compliance monitoring procedures / regulatory business plan.

Christian Commitment

• The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith 

• Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of one's own personal faith and in line with CAP’s Statement of Faith.

All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:

• A responsibility to ensure a safe environment in which CAP services can be delivered. 

• Identifying children and adults where there may be safeguarding concerns.

• Following the CAP Safeguarding policy in addressing any concerns appropriately.

Other Responsibilities

• Being willing to pray with each other and fully engaged with our Christ-centred culture.

• Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.

• Attending annual CAP staff conferences and team revive days.

• Completing all compulsory CAP training within given timescales.

• This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.

The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment and may change from time to time to reflect changing circumstances. 

Educational requirements

Essential

• A good level of general education including GCSE or O’level Maths and English.

Desirable

• Degree level education or equivalent experience.