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�� Digital Officer
Hybrid working: This role is hybrid with a minimum of 2 days per week at the London office when opened, and visits to services as required.
Are you a creative, results-driven fundraiser with a passion for growing supporter engagement?
Join Shaftesbury as our Digital Officer and play a key role in bringing powerful stories to life, connect with audiences in meaningful ways and inspire people to support our work.
This is more than a digital role – it’s your chance to use creativity, data and digital innovation to build communities, spark engagement and drive real impact.
�� About Us
At Shaftesbury, we believe everyone deserves the opportunity to live a full and flourishing life. Guided by our core values—Open, Enabling, Inclusive and Courageous—we deliver high-quality disability services across adult care, children’s care and education.
We are committed to going the extra mile—creating opportunities for people to thrive, achieve independence, and feel part of their community.
�� The Role
As a Digital Officer, you’ll play a central role in growing and engaging our online audience across social media, email and digital campaigns. You’ll manage day-to-day activity across our social channels, creating compelling, on-brand content that resonates with supporters and reaches new audiences.
Key responsibilities include:
- Plan, schedule and deliver a steady stream of high-quality content across social media channels
- Actively build and nurture our online community
- Leading our email communications, creating and optimising campaigns that drive engagement, fundraising and long-term loyalty
- Use data and insights to test, learn and continuously improve performance across channels
- Work closely with colleague across the charity
- Support campaigns, events and contribute fresh ideas
- Stay ahead of digital trends
✅ What We’re Looking For
- Be creative and a digitally savvy communicator who knows how to turn ideas into engaging content
- Hands-on experience managing social media channels with a strong understanding of what works across different platforms
- Confident in creating a range of digital content
- Comfortable diving into analytics, using data to refine your approach and maximise impact
- Experience of email marketing and understand how to create campaigns
- Organised, proactive and detail focused.
�� What You’ll Get in Return
We recognise that our people are our greatest asset—and we’re committed to rewarding your impact:
- �� Recognition & Reward – including vouchers up to £50
- �� Excellent training and development opportunities
- �� Generous annual leave – 25 days + bank holidays (rising to 28 days + BH)
- �� Pension scheme
- ❤️ Death in service scheme
- �� Employee Assistance Programme
�� Why Join Shaftesbury?
Because every interaction, every connection, every opportunity—we create adds up.
From friendship to independence, from challenges overcome to new experiences, we believe it’s the sum of many things that makes life meaningful. At Shaftesbury, you’ll be part of a team that empowers people to take part, contribute and be valued.
��️ Our Commitment
Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them.
What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury.
Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives.
Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check.
Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
✨ Ready to make your mark and drive real change? Apply today and help us build a future where everyone can thrive.
Registered Charity The client requests no contact from agencies or media sales.
Thank you!
Charity People is delighted to be partnering with Cancer Support UK to recruit a Digital Communications and Marketing Manager.
Contract: Permanent role working five days per week
Salary: £40,000 full time
Location: Hybrid role between home and South London office, with ideally two days per week in the office at South Wimbledon. The charity is also open to applications from home-based candidates.
Closing date for applications: 9am on Friday 10th July
Interviews: Interviews will be held in person on the 20th and 21st July
About Cancer Support UK
Cancer Support UK exists to tackle the profound sense of isolation many people experience after a cancer diagnosis. While diagnosis and treatment can have significant physical impacts, the emotional toll can be just as challenging, leaving many feeling alone at a time when connection and understanding are essential. The organisation is dedicated to ensuring that anyone affected by cancer feels supported, understood, and never alone, from diagnosis through treatment and into life beyond.
Through practical and emotional support, Cancer Support UK meets a largely unmet need. Its Cancer Kits, thoughtfully created with input from people with lived experience, provide comfort and reassurance at a critical moment, while its Cancer Coach services offer ongoing guidance to help individuals navigate life after treatment. Alongside this, the organisation works with businesses and the health sector to improve support for those affected by cancer. With millions of people in the UK living with a diagnosis, the charity's mission is clear: to reduce loneliness and ensure no one faces cancer alone.
You'll work within a small, dedicated and talented team and will play a central role in shaping how Cancer Support UK tells its story; leading the development of high-quality, impact led content that brings lived experience together to build support loyalty and increase public engagement and understanding.
The role has real scope for impact and innovation and will work closely with colleagues from across the charity, including the CEO, to build on strong foundations. Core responsibilities within the role will include:
- Lead all digital communications, including website, social media and online campaigns
- Manage and create content for the website, overseeing written, visual and video
- Develop and deliver a planned schedule of communications activity across all channels
- Develop and maintain a compelling library of supporter stories (written, film and imagery), ensuring appropriate permissions and coverage across key research areas
- Work with colleagues to source, craft and share stories that demonstrate impact and inspire support
- Collaborate with colleagues to translate unique insight from beneficiaries into engaging stories that demonstrate the positive impact of the services delivered by Cancer Support UK
- Work closely with the fundraising team to optimise digital communications
- Engage with and respond to the organisation's online community in a timely, supportive and professional manner
- Ensure consistent use of brand, tone and values in line with brand guidelines
- Track and analyse digital performance using tools such as Google Analytics and income reports, using insight to continuously improve effectiveness
- Report on how communications activity drives engagement, enquiries, donations and pledges
- Manage relationships with third-party agencies where required, including briefing, objectives and evaluation
- Coordinate corporate communications such as the annual review and impact report
We would love to see applications from candidates with the following skills and experience:
- Previous experience within a communications role within a charity or similar organisation
- Demonstrable experience of leading on storytelling, narrative development or content creation that has driven engagement or fundraising outcomes, with the ability to identify the emotional heart of a story and shape it appropriately for different audiences and channels
- Experience planning and delivering social media content using a structured schedule
- Experience developing e-communications to build loyalty and engagement
- Experience managing website content, ideally WordPress or similar
- Understanding of online community management and supporter engagement
- Confidence using analytics tools to measure and report on digital performance
- Excellent interpersonal skills and ability to build positive relationships with diverse audiences
- Emotional intelligence and sensitivity when engaging with people affected by medical conditions
- Understanding of how to use video and film across digital channels
- High level of attention to detail and accuracy
- Familiarity with CMS platforms, social media channels (e.g. Instagram, Facebook) and e-marketing tools (e.g. Mailchimp, DotDigital)
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance by applying to this advert.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
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Thank you!
What we do
For one in two of us, cancer will change everything.
When it does, so can we.
Weston Park Cancer Charity is here to face cancer with you. Our services, advise and support are for you and the people close to you, helping everyone to live with and beyond cancer. The funds we raise also support vital, pioneering research and clinical trials led by the exceptional medical experts at Weston Park Cancer Centre. It’s our job to care in every sense for our patients and their families. Our help is free, and we’re here for you, together every step.
What you do
Main purpose of post
The Campaign Manager will lead the development and delivery of engaging, audience-focused campaigns that raise awareness of the charity, increase understanding of cancer support services, promote grant-giving programmes, and help drive fundraising growth across the region.
The role will focus on bringing the charity’s impact to life through powerful storytelling, creative campaigns, and compelling content that demonstrates how the charity supports people affected by cancer and invests in hospitals, healthcare services, and local communities.
Working across fundraising, services, and communications, the Campaign Manager will develop integrated campaigns that inspire support, strengthen community engagement, and increase the visibility and reach of the charity.
Key Responsibilities
Campaign Development & Delivery
• Develop and deliver multi-channel campaigns that support the charity’s strategic priorities and objectives.
• Create awareness campaigns that promote the charity brand, support services, fundraising activities, and grant-giving programmes.
• Lead campaign planning from concept through to delivery and evaluation.
• Ensure campaigns are audience-focused, emotionally engaging, and aligned with the charity’s values and tone of voice.
• Coordinate campaign timelines, budgets, assets, and stakeholder input to ensure successful delivery.
Demonstrating Impact Through Storytelling
• Develop compelling campaign content that demonstrates the real-life impact of the charity’s work.
• Showcase how fundraising supports people affected by cancer, healthcare improvements, hospital services, community initiatives, and wellbeing programmes.
• Gather and develop case studies, patient stories, supporter testimonials, videos, photography, and impact data.
• Work sensitively with beneficiaries, families, healthcare professionals, and grant recipients to capture authentic stories.
• Translate complex healthcare or grant information into accessible and engaging public-facing content.
Supporting Fundraising Growth
• Create campaigns that help increase fundraising income and supporter engagement.
• Support community fundraising, events, corporate partnerships, individual giving, and appeals through targeted campaign activity.
• Develop supporter journeys and engagement campaigns that encourage donations, participation, and long-term loyalty.
• Identify opportunities to broaden audience reach and attract new supporters.
Awareness of Services & Grant-Giving
• Increase awareness of the charity’s support services among people affected by cancer, carers, healthcare professionals, and local communities.
• Promote grant-funded projects and partnerships across hospitals and community settings.
• Work collaboratively with service delivery teams and healthcare partners to communicate outcomes and opportunities effectively.
• Support campaigns that improve access to services and reach underserved audiences.
Content & Communications
• Develop campaign content across digital, print, social media, email, video, PR, and advertising channels.
• Work with designers, photographers, videographers, agencies, and suppliers where required.
• Ensure all campaign materials are accurate, accessible, inclusive, and on brand.
• Contribute to website content, newsletters, impact reports, and social media storytelling.
Monitoring & Evaluation
• Monitor campaign performance and provide regular reporting on engagement, reach, conversions, and impact.
• Use audience insights, analytics, and feedback to optimise campaign effectiveness.
• Evaluate return on investment and identify opportunities for continuous improvement.
Relationship Management
• Build strong relationships across fundraising, services, healthcare partners, community organisations, and external suppliers.
• Act as a positive ambassador for the charity at events, meetings, and partnership activities.
• Support collaborative working across teams to maximise campaign impact.
General Responsibilities
Every employee is required to:
• Adhere to, and comply with, organisational policies, procedures and guidelines at all times.
• Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.
• Comply with the organisational policy on confidentiality, and the General Data Protection Regulations
• Respect the confidentiality and privacy of donors, guests and staff at all times.
• Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.
• Participate in personal and organisational training and development and performance framework meetings
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Who you are
We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Campaigns Manager will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.
About you:
• You are a compassionate communicator: able to communicate sensitive stories with empathy, authenticity, and respect.
• You are a strategic thinker: understands how marketing supports fundraising, awareness, and community impact.
• You are creative & innovative: generates fresh campaign ideas that engage diverse audiences across the region.
• You are a collaborative relationship builder: works effectively with patients, staff, volunteers, supporters, healthcare partners, and media.
• You are results-driven & organised: uses insight, data, and strong project management to deliver measurable outcomes.
• Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.
• Support and encourage harmonious internal and external working relationships
• Make a positive contribution in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity.
Our Total Rewards Package
Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include:
• 27 days (plus bank holidays) annual leave
• Option to purchase additional five working days per year
• Westfield Health level 4 coverage
• 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50%
• Up to 2 weeks full paternity pay
• NHS benefits
• Hybrid working
• A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member.
• Death in service cover
• Birthday Leave
The client requests no contact from agencies or media sales.