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Brand manager jobs in blackrock, county dublin

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Top job
Citizens Advice Liverpool, Liverpool (On-site)
£26,952 per year
Posted 2 days ago
Top job
Social Interest Group, Luton, Luton (On-site)
£24,500
This is an exciting new role within a brand new contract to support the referral process from the Housing Solutions teams!
Posted 5 days ago
The Boaz Trust, Manchester (Hybrid)
£38,391 - £40,198 per year
We're looking for our first Head of Fundraising to help us do even more to end destitution among people seeking sanctuary.
Posted 2 days ago
Great Ormond Street Hospital Children's Charity, Bloomsbury (On-site)
£72,000 per year
Posted 2 weeks ago
Purposeful Ventures, London (On-site)
£35,000 - £45,000 per year
Are you a curious and tenacious problem solver with the data and analytical skills to support our team?
Posted 6 days ago
Age UK Lewisham and Southwark, Catford (On-site)
£28,090 per year
Support people with cancer in Lewisham—connect them to care, community & wellbeing as our Social Prescribing Facilitator.
Posted 1 day ago
Trauma Treatment International, Remote
£70,000 - £75,000 per year FTE
Posted 6 days ago Apply Now
Closing in 5 days
Crohn's & Colitis UK, Hatfield (Hybrid)
£35,000 - £38,000 per year, depending on experience
As an experienced, confident and proactive individual you will be an integral part of the charity, leading on the majority of new business.
Posted 1 week ago Apply Now
Closing in 4 days
Making The Leap, London (Hybrid)
£55,000 per year
MTL are seeking an ambitious senior marketing/communications professional to lead our external affairs function.
Posted 1 week ago Apply Now
The Bridge Youth Project, Salisbury, Wiltshire (On-site)
£30,500 per year (higher amount considered for the right candidate)
Posted 3 weeks ago
NFP People, Remote
Circa £40,906 pa (inner £3,950 pa / outer £2,275 pa) London weighting
Posted 5 days ago
Page 12 of 15
Liverpool, Merseyside (On-site)
£26,952 per year
Full-time
Permanent
Job description

About us

This role is part of a brand-new service which is being delivered across Liverpool and will provide dedicated energy and welfare support to individuals who are vulnerable and in or at risk of fuel poverty.

As Energy Adviser, you will provide a multi-channel advice service, including home visits, to fuel poor and vulnerable consumers who are struggling to pay their bills or require better deals on energy. That advice will include:

  • guidance on the most appropriate payment methods.
  • information on how to access help from energy suppliers.
  • energy efficiency measures and ways to save on bills.
  • information about Smart Meters.
  • maximising benefit and other income.

About the Role

Advice Giving

  • Deliver a multi-channel advice service, including home visits, to clients regarding their energy needs and income maximisation support, ensuring advice provided meets the requirements of Citizens Advice quality standards.
  • Ensure all case recording and other record keeping is completed within agreed timescales and conforms to the Office Manual and the Advice Quality Standards
  • Use sensitive listening and questioning skills in order to allow clients to explain their problem(s) and to identify the next course of action.
  • Use a range of information sources to find relevant information, then interpret and communicate this to clients, enabling them to tackle fuel poverty and financial hardship for the long-term.
  • Assist clients with other related problems where they are an integral part of their case and refer internally or to other specialist agencies as appropriate.
  • Meet the individual performance targets set as part of this project.

Research & Campaigning

  • Take an active role in the research and campaigns process by identifying trends and social policy issues and communicating these to the Project Supervisor and Research & Campaigns Co-ordinator.
  • Keep up to date with current research and campaigns priorities, initiatives and plans.

Administration

  • Collect and record all relevant information given during interviews on to Casebook to meet the monitoring and evaluation requirements of the project.
  • Be self-administering and undertake general administration tasks e.g. taking messages; photocopying, collating, filing; processing post etc.
  • Professional development
  • Pass the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.
  • Keep up to date with relevant energy advice issues and maintain an up to date working knowledge of all new relevant legislation through:
  • Attending training opportunities.
  • Reading monthly subscriptions, relevant publications and Citizens Advice Updates.
  • Prepare for and attend supervision sessions/team meetings/staff meetings/forums, as appropriate.
  • Identify and implement your own learning and development needs.

Other duties and responsibilities

  • If required, work from a variety of Citizens Advice Liverpool outlets across the city as required over the course of the week.
  • Promote the aims, policies, and membership requirements of the Citizens Advice service.
  • Ensure all processes and procedures that relate to the responsibilities of the role are delivered with a high level of awareness of the organisation’s equality and diversity ethos and policies.
  • Be a positive ambassador for Citizens Advice Liverpool.
  • Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
  • You will also need to have passed the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.

You will have excellent communication skills, be confident, motivated and willing to try new things. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.

Essential

  1. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony.
  2. Ability to give and receive feedback objectively and sensitively.
  3. Effective oral and written communication skills, with good IT knowledge to support delivery of service
  4. Ability and willingness to work both on own initiative and as part of a team.
  5. Willingness to learn and develop skills and be flexible with service delivery.
  6. A good understanding of fuel poverty issues and the issues affecting society and their implications for clients and service provision.
  7. Ability to assist with research and campaigns works by providing information about clients’ circumstances
  8. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
  9. Ability to pass City and Guilds NEA Level 3 Energy Awareness exam within the first 2 months of starting the role.

Desirable

  1. One year’s experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
Posted by
Citizens Advice Liverpool View profile Organisation type Registered Charity Company size 51 - 100
Posted on: 16 June 2025
Closing date: 03 July 2025 at 10:00
Tags: Advice / Information, Campaigns, Legal / Law, Advocacy, Customer Service, Care Management, Business Intelligence, Customer support, Delivery, Energy, Engagement / Outreach, Public Relations, Wellbeing, Direct / Supporters