Brand project manager jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Salary: £27,500 per year, pro rata (£11,000 actual salary).
Hours: Part time, fixed term 12 month contract, 14 hours per week (0.4 FTE)
Work pattern: Flexible, between Monday-Friday
Start date: ASAP
Location: Remote. With travel to team away days every 2-3 months. All equipment and travel for work will be paid for by the charity.
Reporting to: Head of Support Services
About Pregnant Then Screwed (PTS)
Pregnant Then Screwed (PTS) is the leading charity working to end the motherhood penalty. Founded on International Women’s Day in 2015, our work is rooted in lived experience and delivered with fearless conviction. We campaign for change, provide support and advice, and build community with working parents across the UK. We do this with rigour, rage, and love.
With a new CEO, we’re now at a pivotal moment in our journey, and we’re looking for someone who’s excited to build with us — shaping what comes next for one of the UK’s most fearless campaigning charities.
The Role
Pregnant Then Screwed’s Tribunal Mentor Programme is a peer-to-peer support service for women and parents taking legal action against an employer for pregnancy and maternity discrimination. We match mentees with volunteer mentors who have been through the Employment Tribunal process themselves for 12 weeks of support through weekly calls. We relaunched the programme in October 2025, and now, with funding from The National Lottery, we are looking for a part time Support Services Coordinator to help us grow and maintain new mentoring matches.
As the Support Services Coordinator, you will be responsible for recruiting and inducting mentees and volunteers onto the programme and supporting matches throughout their journey. You’ll also drive engagement with the programme, and develop recruitment strategies for potential volunteers and mentees.
Responsibilities:
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Coordinating the Tribunal Mentor Programme and volunteers.
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Welcoming new mentee and mentor applicants to the programme through 121 and group calls.
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Recruitment and engagement of new volunteers and participants.
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Monitoring our Community WhatsApp groups and responding to enquiries.
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Hosting regularly mentor and mentee online check-ins.
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Researching further support and signposting options for mentees.
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General administrative tasks, including managing volunteer and mentoring data, supporting the Head of Support Services with reporting data and responding to general enquiries.
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Supporting our Head of Support Services with volunteer training, policy and process development.
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Supporting other Support Services projects where necessary.
Essential Skills & Experience
- Volunteer engagement - demonstrated through experience managing or coordinating volunteers.
- Diversity, equity and inclusion focus, able to demonstrate a deep understanding of (and confidence in discussing) anti-oppression.
- Engaging written and verbal communication skills - demonstrated through a proven ability to craft engaging newsletters, social posts or discussion prompts.
- Mentee and mentor growth and retention - demonstrated through experience in growing and sustaining a befriending or mentoring programme (or transferable skills from other types of service user engagement)
- Technologically proficient and confident - demonstrated through experience using Beacon or other CRM systems and digital work tools.
Please note this job description is not exhaustive, and you may be required to take on additional responsibilities that are within scope of the role.
What We Offer
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Flexible working is embedded in our culture with employees working different hours, and days of the week.
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34 days annual leave, including statutory bank holidays. This is pro-rata for part-time staff.
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Paid leave between Christmas Day and New Year’s Day.
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Two paid ‘Wellbeing Days’. These are days that can be booked off with no notice and no questions asked.
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Five days’ paid leave to care for dependents. These can be used when a dependent is unwell, for settling in days at nursery or school, or for activities such as sports day or school plays.
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After two full years of service, employees are entitled to an additional day of paid leave for every additional year, up to a maximum of three additional days.
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Participation in a comprehensive workplace pension scheme with contributions from the organisation of 4%.
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Enhanced maternity, paternity and adoption pay. Maternity and adoption leave is paid at a rate of 100% for 20 weeks, 50% for the next six weeks, and then statutory for the remaining time. Paternity is paid at a rate of 90% for six weeks.
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Employees work from home, with an in-person team away taking place every six - eight weeks (locations vary).
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It is expected that all employees will engage in at least four days of training per year. Mandatory training includes: GDPR, Health and Safety, Equality and Diversity and Safeguarding training.
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All employees will be provided with a company laptop, riser, monitor, mouse and mouse mat should they need, plus £100 to spend on other office set-up needs, including stationery where necessary.
Ready to help us shape a fairer world for working mums and parents? Here’s how to apply:
Step 1: Answer our screening questions and upload your CV via CharityJob. You will need to apply by 11pm on Sunday 11th January 2026
Step 2: Shortlisted candidates will be invited to an online interview, which includes preparing a 10 minute presentation, and Q&As. We envisage interviews taking place in the last week of January or first week of February.
Please try to keep your answers to each screening question succinct and under 350 words.
Charity working to end the motherhood penalty.
The client requests no contact from agencies or media sales.
JOB TITLE: Lead Youth Services Worker (Northern Ireland)
RESPONSIBLE TO: Director, Northern Ireland
HOURS OF WORK: 25 hours a week (flexible with some evenings)
LOCATION: Office based, with travel across Northern Ireland.
DURATION: Fixed Term – 5 Years
SALARY / GRADE: Grade 5 (£30,738 - £33,921 FTE)
KEY WORKING RELATIONSHIPS
•Adopted Young People in Northern Ireland
• Director Northern Ireland & Northern Ireland staff
• Wider AUK youth staff
•Representative staff from educational establishments.
PURPOSE OF THE ROLE
To develop, implement and evaluate the Banter Project youth service in partnership with adopted young people in Northern Ireland. These young people range in age from 14-25 years and live throughout Northern Ireland. The role will primarily work with the project participants, but has additional relationships with community organisations, educational establishments and employers to ensure that all project goals and outcomes are efficiently and effectively met.
MAIN DUTIES AND RESPONSIBILITIES
- To lead the development and delivery of all elements of the Banter Project adopted young people’s service within Northern Ireland in a fun, interactive, interesting and an ability appropriate manner.
- To support the project participants to play an active role in the design and implementation of a programme of monthly activities for adopted young people. Sustaining and developing a monthly social hub, supporting the development of basic life-skills, and preparation for opportunities in further education, training, employment.
- To support a Youth Advisory Group (YAG) in its role to enable adopted young people to steer the Banter Project while developing skills which promote independence, personal development, social and life skills, leadership, and community involvement.
- To organise and supervise the work of the Youth Services Support Worker to deliver the Banter Project.
- To provide opportunities to connect with, and signpost to, relevant services, particularly those who work with care experienced young people.
- To develop and implement robust monitoring and evaluation to review individual goals, track progress and impact, via data and analysis of outcomes to assess effectiveness and areas for improvement.
- To record service activity using the electronic data management systems to collate in preparation for reporting and learning opportunities.
- To gather output and outcome data from the Banter Project service in accordance with the quality assurance systems within AUK.
- Work with other staff members to deliver a high-quality project for our adopted young people and their adoptive parents. Work as part of a team to contribute to a positive work environment and shared goals.
- To attend internal and external training/meetings as appropriate, to remain connected with broader adoption issues, relevant policies, working practices, and network with other youth work providers in Northern Ireland.
- To engage in supervision and professional development.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Community & Events Fundraiser
Location: Central Lancashire (Chorley, moving to Leyland), with hybrid and flexible working.
Hours: Full-time, 35 hours per week.
Contract: Permanent.
Salary: £29,000 starting salary, negotiable for candidates who can demonstrate exceptional skills and experience.
Application deadline: 10am, 26 January 2026.
Interview date: 5 February 2026.
Make a Difference in Lancashire
Lancashire Mind is an award-winning, independent mental health charity supporting over 10,000 people each year. Our vision is a Lancashire where everyone achieves the best mental health and wellbeing possible. We’re real, bold, caring, open, and grounded in lived experience, working to challenge stigma and support our diverse communities.
About the Role
As our Community & Events Fundraiser, you’ll:
- Plan and deliver a calendar of fundraising events, including Club Feelgood, Solstice Walk, Lancashire Three Peaks, and Mental Elf.
- Support and inspire individuals and groups to fundraise for Lancashire Mind.
- Build strong relationships with supporters, volunteers, and partners.
- Develop new fundraising opportunities and help grow our supporter base.
- Work closely with the fundraising and marketing teams to promote events and thank supporters.
- Enjoy a varied role with a mix of office, home, and community-based work across Lancashire.
What We Offer
- 25 days annual leave plus bank holidays and extra days at Christmas (pro rata for part-time).
- Flexible and hybrid working, with equipment provided.
- Workplace wellbeing scheme, annual wellbeing half-day, and Employee Assistance Programme.
- Pension scheme with matched contributions up to 6%.
- Learning and development opportunities.
- Supportive, inclusive, and friendly team environment.
Who We’re Looking For
We want someone who:
- Is passionate about improving mental health and wellbeing.
- Has experience in fundraising, events, or transferable skills.
- Enjoys building relationships and working with diverse communities.
- Is organised, creative, and a great communicator.
- Shares our commitment to equity, diversity, and inclusion.
Lancashire Mind is committed to fighting racism and other forms of oppression. We want to be a great employer for all our staff, regardless of their background or characteristics. We recognise that not everyone is the same and that different people will require different support to fulfil their potential. We want to ensure Lancashire becomes a place of greater equity and inclusion. One thing we can do to work towards that goal is to ensure that our staff team is representative of the diverse communities across Lancashire, and particularly those communities we know face mental health inequalities. We particularly encourage applications from those communities and from anyone with experience of living with a mental health condition.
Please note: Lancashire Mind follows Safer Recruitment practices and have a commitment to safeguarding people who use our services. Therefore, this role is subject to an enhanced Disclosure and Barring Service (DBS) check so all applicants must be willing to undergo the check. If invited to interview, we will ask you to provide evidence of your qualifications and right to work in the UK.
For more information about this role, please download the attached recruitment pack
We're working towards a Lancashire where everyone can have the best mental health and wellbeing possible
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Do you live in Edinburgh or the surrounding area?
As a senior community fundraiser, you’ll be an important part of the team building Breast Cancer Now’s presence in Scotland, with a particular focus on Edinburgh and the surrounding areas.
We’re looking for someone who is an experienced relationship builder, someone who can find and develop new supporters. You’ll need excellent local knowledge, and the enthusiasm to develop a brand-new fundraising region.
The successful candidate will also be part of the team working on our large-scale project supporting and growing Asda Tickled Pink, our award-winning partnership with Asda and CoppaFeel! which has already raised over £100 million.
You’ll work directly with passionate colleagues across Asda stores in your region driving new fundraising initiatives, inspiring communities and celebrating incredible successes.
No 2 days will look the same as you travel, connect and engage supporters to help us grow income to deliver our mission.
The role is initially offered as an 18-month contract with the potential to become permanent
About you
You’re confident in approaching new contacts and are experienced in developing new relationships from scratch. This may currently be in a customer service, account management or stewardship role.
You’re experienced in managing and building new and established relationships with a focus on retention and income growth.
You’re enthusiastic, proactive, organised and unafraid to test and try new ideas.
You’re required to be involved being out and about in the community that you’re building, so you must be able to work independently outside of the office in varying locations and enjoy being busy.
Previous experience working in a charity is not required.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role
This is a remote role, and the candidate will need to be based in the Edinburgh area with unlimited access to their own car. Regular travel will be required to meet supporters and visit Asda stores in your region, as well as occasional travel to our London, Sheffield or Glasgow office.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Tuesday 6 January 2026 9am
Interview date Tuesday 13 January 2026
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Hybrid. Your work address will be our office in the Liverpool City Region. Regular in-person presence here or at partner sites, one to two days per week, is essential to this role.
As our Senior Service Designer you will lead and deliver place-based change work at Capacity, with a specific focus on the Fundamental Voices programme and on growing service design practice across a portfolio of projects. In this role, you will combine hands-on service design practice with design leadership.
You’ll be supporting the delivery of Fundamental Voices, a five-year system-change initiative from Capacity and the National Lottery Community Fund, designed to transform how children, young people and families influence the design and delivery of public services.
Leading in a in a relational, inclusive, and developmental way, as Senior Service Designer you will:
• Have strong hands-on user-centred design skills across the full design lifecycle, including discovery, definition, prototyping, and testing
• Ensure every project begins with robust discovery, drawing on lived experience insight, stakeholder research, data analysis, and policy or desk research as appropriate
• Support clients and partners to navigate uncertainty, identify strategic choices and make informed decisions in complex environments.
• Have experience supporting colleagues or partners to build confidence and capability in service design and co-production approaches.
See our job pack for a full job description.
What we need
• Strong hands-on service design skills across discovery, definition, prototyping, and testing, with the ability to
translate insight into tangible concepts.
• Ability to lead and communicate design strategy across teams, organisations, and portfolios, ensuring
alignment with organisational vision and system-change goals.
• Experience delivering design and co-production with children, young people, families, or other marginalised groups.
• Experience leading or influencing design practice across multiple projects or portfolios.
• Experience applying user-centred and participatory design methods to system-change initiatives.
See our job pack for a full person specification.
The extras
• For full time roles: 27 days annual leave (plus bank holidays). If you’re coming to us with up to 33 days annual leave, we’ll match it.
• 2 Capacity bank holidays per annum.
• Flexible working (including majority working from home).
• Free eye-tests, vouchers for glasses.
• Scottish Widows Pension Scheme, matched up to 6%.
• Funded health support including counselling, physiotherapy etc.
• Holiday buy-back scheme (up to 5 per annum).
• Team days and socials. Free lunches (yes there is such a thing).
• A great team to work with (but we would say that).
To Apply
For further information please visit our portal via the apply button, where you can download our job pack and apply!
Closing date Midnight, Sunday 18th January 25.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Communications & Marketing Manager
Contract: Permanent; Full time 37.5 hours per week Monday to Friday. Some evening or weekend working will be required as part of this role.
Location: Hybrid. Home working with minimum of 40% of contracted hours at our office in Welwyn Garden City. Candidates must be based in the UK and within reasonable commuting distance to our office in Welwyn Garden City, Hertfordshire.
Job purpose
The Communications & Marketing Officer is a key role within our busy Communications Team. They will support the wider Willow team in delivering on plans to raise the charity’s profile and increase supporter engagement. The Communications Team supports the communications needs of all teams across the organisation.
Principal responsibilities and duties
- Contribute to, and help to evolve, Willow’s communications activity, including emails, website, marketing and social media
- Work with the Willow teams to plan and deliver a regular calendar of content, ensuring the communication and marketing needs of colleagues across the organisation are met
- Manage the promotion of fundraising campaigns and events
- Engage with press, supporters, beneficiaries, partners, volunteers and medical professionals to help establish Willow as a national brand
- Gather and create engaging content, including case studies, images and videos, to be used to raise awareness of Willow’s work locally and nationally
- Develop and manage working relationships with creative agencies, printers and freelancers to deliver high quality communications, on time and within budget
- Use analytics tools to report back on performance and identify learnings and opportunities
- Attend Willow and third-party events, providing communications support including social media posting, videography, photography and media management
- Work with the managers of Willow’s shops to deliver a program of communications projects and activities to engage new donors and customers
- Work with Communications Team colleagues to plan and deliver activity to support the Digital Comms Strategy, Ambassador & Influencer Strategy, Growth plan and key themes and projects
- Be an active member of the team and charity as a whole and undertake training and skills development and keep up to date with the changing requirements of the role and the external environment
- Undertake other duties that may be required as part of the role
Person Specification
- Experience of working in a busy marketing/PR/communications team, ideally in a charity environment
- A responsive, confident self-starter who is enthusiastic and highly motivated
- Excellent planning, time-management and organisational skills with ability to stick to timetables for delivery of work and meet deadlines under pressure
- Able to express ideas clearly, both verbally and in writing, with an ability to adjust tone and content appropriately for different target audiences
- Strong copywriting and editing skills with the ability to turn complex information into compelling stories and content
- Ability to think creatively, offering new ideas, concepts and solutions
- Experience of developing multi-channel communications plans and taking a communications campaign forward through different digital and offline channels
- Design skills, particularly in creating and/or overseeing the design of visually appealing digital and non-digital content which adheres to brand guidelines
- Experience of using analytics and other tools to report on performance of campaigns
- Experience of media relations and evaluating media coverage and PR
- Experience of using social media as a professional communications tool
- Experience of producing and editing photo and video content
- Experience of using software including Microsoft, Canva or other design tools, Google Ads, analytics tools, email marketing platforms, website CMS systems (we use Wordpress) and charity databases (we use Raiser’s Edge)
- Organised and able to keep good records for data protection, confidentiality and financial purposes
- Knowledge of the digital charity landscape, including best practice for social media, web content creation and engagement strategies
Other
- Full driving licence required as regular travel across the county will be part of the role, in particular to our retail stores and events. Some national travel may be necessary on occasion.
General
We offer the following competitive benefits package:
- 25 days annual leave plus bank holidays
- Hybrid working arrangements
- Life Assurance and Group Pension Fund
- Season ticket loan
- Cycle to work scheme
- Flexible Working policy
- Employee assistance programme
To create precious memories and experiences for young adults with life threatening illness and those close to them.
The client requests no contact from agencies or media sales.
Job Title: Community Project Officer
Team: Ramblers England
Location: Hybrid (London Office)
*This role sits within a pay grade with a pay range of £22,155.20 to £34,913 (FTE £27,694 to £43,642). The salary on appointment will be set at the lower end of the pay range, to a maximum of £24,370 (FTE £30,463) depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
*The project will run for three years. The initial fixed-term contract will be for 12 months, with a potential extension for a further two years subject to funding.
Context and purpose of role
By 2034 Ramblers ambition is that everyone in England and Wales will be able to join a Wellbeing Walk close to where they live – for communities to come together and experience the health and wellbeing benefits of walking. This work is part of the strategic plan and business objectives of Ramblers GB.
The role will deliver the Walking Together Project across communities in north London, Slough and Reading. The role will engage directly with the most disadvantaged communities, where loneliness, social isolation and inactivity could be prevalent, through a ‘Getting Started’ Wellbeing Walks programme. This is a community delivery role to work with local communities to establish walks and find potential walk leaders within the community to sustain walking.
Key responsibilities
- Deliver the Ramblers Getting Started element of the Walking Together Project
- Maintain positive working relationships with local and regional partners to deliver the project
- Maintain positive working relationships with local members/volunteers
- Attend Community/Borough or Town Council, steering group and other partner meetings and events and use to deliver the project
- Ensure relevant policies and procedures, compliant with current legislation and in line with Ramblers’ approach, are supported
- Set up a total of four community walking programmes in the identified areas each year
- Deliver and coordinate training opportunities for the communities who sign up to the project
- Support the Community Development Officers in identifying further opportunities in the area
- Manage and record project expenditure
- Provide regular progress reports
- Undertake such other duties as may be reasonably required of the post
- Engage and proactively develop excellent working relationships across the organisation
The person
Qualifications
Lowland Leader or working towards (Desirable)
Knowledge and Experience
- Experience working with a wide variety of groups and communities
- Excellent verbal and written communication skills with demonstrable attention to detail and the needs of different audiences
- Experience of successfully managing projects or programmes delivering against agreed objectives
- A proven track record in recruiting and working with volunteers
- Experience of designing and delivering training and support resources
- Excellent IT skills, including social media and web skills, and an ability to support others to use software and programmes
- Interest in/knowledge of walking/physical activity/public health
Ability to appropriately collect data for monitoring and evaluation purposes and collation of associated reports
Skills
- Ability to work with a range of internal and external stakeholders, including volunteers, managing requirements and expectations
- Ability to develop and lead a project with the related co-ordination, planning and organisational skills
- Excellent interpersonal skills with an ability to build strong relationships with a variety of stakeholders
- Skills to enable the leading of safe and inspiring group walks
- Facilitation and training skills – in-person and online
- Ability to diagnose problems, provide solutions and make logical, timely decisions
- Ability to work independently and collaboratively as part of a team to achieve common goals
Personal Attributes
- Interest in walking and a commitment to the principles of inclusion and enabling everyone to feel welcome in the outdoors
- Flexible and resilient with the ability to balance competing demands
- Willing to travel and spend some evenings and weekends working
- Willing to undertake training and professional development to ensure skills and knowledge are up to date
The Ramblers promote diversity and welcome applications from all sections of the community
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
What you’ll be doing
- Leading a high performing team, providing organisational leadership and working with colleagues across the organisation to ensure we achieve our shared aims.
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Leading the Marketing team’s programme of brand building in our hospitals, local areas, across London, and beyond, ensuring our targeting strategy and measurement is rooted in insight, effective and good value for money; and together with our Creative team provide creative leadership and direction.
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Driving our programme of marketing intelligence and measuring marketing effectiveness.
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Working with teams across the organisation on the implementation of our messaging framework and updates to our visual identity.
Who we’re looking for
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A marketing expert who has developed, led and measured marketing strategies.
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An outstanding creative with a deep understanding of brand management, messaging and copy development.
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A team leader and team player with excellent communication skills who thrives on working with teams across the organisation to achieve shared goals.
What we offer
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Hybrid working between home and Chelsea with occasional travel to Sutton.
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Flexible working around our core hours of 10am to 4pm
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27 days annual leave rising with length of service
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Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
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Training, support and development opportunities
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Access to the blue light discount scheme and other discounts opportunities
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Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
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Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Inclusion matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
Please apply with a CV and cover letter of no more than 2 pages, setting out how you meet the criteria in the person specification.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing Officer- Hybrid
Are you a creative communicator with a passion for purpose-driven marketing?
Join Pilgrims’ Friend Society, a Christian charity with over 200 years of experience supporting older people, as we step into an exciting new season of growth, impact, and innovation. We’re looking for a talented Marketing Officer who’s ready to make a real difference, not just in campaigns, but in people’s lives.
This is your opportunity to bring stories to life, amplify our mission of supporting older people in Christian faith and community, and help shape a brand that reflects care, dignity, and hope. You’ll be part of a collaborative team, driving fresh ideas across digital, print, and events, all while serving a cause that matters.
If you’re strategic, hands-on, and ready to put your creative energy to work for something bigger than yourself, we’d love to hear from you.
Read the job pack here for further details of this fantastic opportunity
Responsibilities:
- Creating and delivering marketing campaigns that raise awareness of our care homes and housing schemes.
- Working with our digital agency to run paid campaigns (PPC, social, lead generation) and supporting traditional methods where effective.
- Managing and updating the website to ensure content is clear, relevant, accessible, and SEO-optimised.
- Collaborating with colleagues across the charity to provide consistent, joined-up messaging.
- Protecting and promoting our brand identity and tone of voice across all materials.
- Using research and insight to understand audiences and identify trends.
- Building strong relationships with colleagues, partners, and communities to deliver joined-up marketing.
- Measuring and reporting on campaign impact using tools such as Google Analytics and social media insights.
- Managing the marketing budget to ensure resources are used effectively.
- Additional duties as required.
Experience/skills:
- Degree or equivalent in Marketing, Communications, or related field.
- Minimum of three years’ marketing experience, including digital campaigns, website management (e.g. WordPress), and SEO.
- Confident communicator with strong writing, editing, and presentation skills.
- Proficient in using Canva or Adobe Creative Suite for on-brand materials.
- Strong organisational skills with the ability to manage multiple projects and deadlines.
- The ability to work independently and with colleagues from across the organisation
- A can-do problem-solving attitude
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
35 hours a week, Monday to Friday.
Benefits:
- Hybrid working (2 days in the office, 3 days at home)
- Flexible working hours
- 25 days holiday plus bank holidays
- Training & development
- Ongoing support from management
- Team events
- Pension scheme
- Care Friends referral
- Medicash
- Perkbox – including an Employee assistance programme.
- Long-standing service rewards
- Birthday rewards
Application Requirements:
To help streamline our selection process, please submit the following with your initial application:
CV: Ensure there are no basic errors.
Cover Letter: outlining how your skills, experience, and faith align with the role and our mission
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: the closing date for this post is Wednesday 21st January 2026, however, this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
The client requests no contact from agencies or media sales.
Here at SJT we have long recognised that our role needs to extend beyond simply the provision of entertainment. We firmly believe that culture and creativity bring people together; that the act of sharing stories and experiences helps to build communities; and that, through this collaborative approach, we can be part of helping to solve the challenges our coastal home of Scarborough faces.
We are a producing theatre, working locally, regionally and nationally. We offer a year-round programme of high-quality theatre and film, alongside a wide range of participatory work working with all ages and communities, including youth theatres, community choirs, activities for those with dementia, and schools’ workshops.
We’ve been growing audiences and participants steadily for the last four years and are now ready both to deepen that engagement and to reach out to new demographics. We want to grow our already fruitful partnership between our marketing and fundraising functions; and we want to explore wider organizational marketing, building the SJT brand locally and nationally.
Which is where you come in – a collaborative and hands-on Head of Marketing. Whilst your experience and expertise will be important in this role, what is every bit as important to us will be your belief in our vision and purpose and your enthusiasm for what we are trying to achieve. If that sounds like you, we’d love you to get in touch.
Job Title: Head of Marketing
Line managed by: Executive Director
Line manages: Marketing Officers, Press Rep, Box Office Manager
Job Purpose
The Head of Marketing is a member of the Senior Management Team and plays a key role in the development and delivery of the company’s marketing, audience engagement and communication strategies. The Head of Marketing is responsible for the delivery of all programme campaigns, as well as working with the Joint Chief Executives on the delivery of a consistent and appropriate external message.
Key responsibilities
To be responsible for the implementation and continued development of the audience engagement strategy;
To lead on the delivery of the brand communications strategy and to work with the Joint Chief Executives on overall brand awareness;
To be responsible for the delivery of the company’s segmentation strategy and to work with the Senior Management Team to ensure a joined-up approach to audience across the organisation;
To work with the Joint Chief Executives and the Senior Management Team on the development and implementation of the digital strategy;
To commission appropriate audience research, carry out regular analysis of audience data, including digital / social analytics, and use insight gathered to help inform future campaigns, audience development and programming plans;
To oversee the effective use of SJT’s box office and CRM system including management of the relationship with Spektrix;
To set and manage sales targets and pricing strategy in consultation with the Executive Director.
Person Specification
Proven experience in delivering and developing audience engagement strategies
Proven expertise in planning and implementing audience campaigns to meet or exceed objectives
Expertise in analysing audience data and reporting on insights
Great attention to detail, with experience of proofreading and adapting campaigns to deliver in line with both strategic goals and brand guidelines
Experience in planning and implementing digital content (website, social, video etc.) to meet or exceed audience objectives
Proven ability to track and monitor the effectiveness of campaigns
Proven ability in developing and managing budgets
A love for theatre and a desire to bring people together to share experiences and stories
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Marketing Officer
Reporting To: Senior Marketing and Communications Officer
Location: Hybrid, working from home and our office based in West London
Salary: £26,500 per annum
Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch break
Contract: Permanent
Benefits:
- 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Enhanced salary sacrifice pension scheme;
- Private health insurance after completion of probation;
- Eligibility for a Blue Light discount card
Closing Date: 14th January 2026. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
Job Purpose
Managing MHI’s digital channels and campaigns, creating audience-focused content, ensuring brand consistency, supporting partnerships, and delivering marketing initiatives for services including Shout and The Mix.
Key Responsibilities
- Film and edit videos for a range of audiences to support our social media content, our
partnerships, volunteer and fundraising communications and our flagship podcast The Mix Six, using in-app video editing, CapCut and Adobe Premiere Pro - Support with partnership specific requests, such as working on creative content and marketing toolkits for multiple audiences, image searches, asset creation and paid marketing promotion for our commissioned partners
- Work from Adobe templates to build on marketing asset libraries and toolkits for partners
- Support the corporate and commissioned partnerships with creative ideation, content development and campaign ideas around key calendar moments e.g World Mental Health Day
- Supporting the Senior Marketing Officer with the onboarding and relationship management of a number of partners and NHS ICBs (Integrated Care Boards)
- Support with community management across our social media channels, responding to enquiries, identifying opportunities and flagging any reputational risks
- Support with marketing campaigns across paid channels including Google Ads, TikTok and other channels as required
- Support the team with data analysis across content and campaigns ensuring optimisation, effectiveness and key learnings are considered as part of our marketing and content strategies for fundraising, partnerships and growth where applicable
- Provide opportunities for staff and our volunteer community to be involved in key moments for the organisation to help amplify our work
- Develop relationships with key influencers who can help promote our services to target audiences
- Support the team with blogs and content for the websites, keeping them up to date and maintained with a focus on best practise in SEO
- Feed into content planning, thinking about moments that resonate with our key audiences, staying on top of trends and insights
Person Specification
Essential
- Website management and CMS skills. Wagtail an advantage
- Experience creating a range of multimedia engaging content including social media graphics and videos, blog posts, podcasts etc. for specific audiences across multiple digital platforms,
including website, YouTube, Instagram, TikTok, Twitter, LinkedIn and Facebook. Adobe Creative Suite experience an advantage. - Reporting against KPIs for content and campaigns
- Excellent written and verbal communication skills including excellent grammar, punctuation and spelling
- Strong copywriting skills
- Strong planning, organisational and interpersonal skills
- Highly organised to manage multiple requests and projects
- Ability to work with others as part of a team, providing support as required, and building and maintaining effective working relationships with individuals in order to achieve objectives.
- Ability to deal with confidential information sensitively and appropriately.
Desirable
- Highly developed interpersonal and verbal communication skills in order to deal effectively, efficiently and appropriately with internal and external stakeholders
- Experience working in a mental health organisation and/or understanding of the mental health sector
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks.
We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally.
Crisis is the national charity for people facing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in our London office, minimum two days per week with homeworking in line with Crisis’ Hybrid Working Policy.
Hours: 35 hours per week, open to compressed hours as per Crisis’ Flexible Working Policy
About the role
As Crisis’ Creative Lead, you are our most senior creative. You will lead the development of impactful concepts and content that meet our ambitious strategy and ultimately, support Crisis to end homelessness.
You’ll lead our creative studio to develop high-impact campaigns and content, based on audience insight and fresh creative ideas. Collaborating with many teams and departments throughout Crisis, you will champion inclusion and engagement with experts by experience on powerful storytelling techniques through multichannel design and video production.
About you
- You'll have a strong track record leading, coaching, and developing multidisciplinary Creative Studio teams.
- You're a creative visionary with ambition for brand storytelling and emotional connection that inspires action.
- You'll be experienced in the creative direction of integrated, multichannel campaigns.
- You’re a natural collaborator. You work closely with others to shape creative direction and delivery of outputs across multiple projects and activities.
- You’ve worked with Creative Agency partners and freelance producers, photographers, copywriters, and designers and know how to get the best of them by extension of your studio
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 11 January 23:55 2026
Interview process: First round will include a presentation and competency-based interview. There will also be a second round.
Interview date and location: First round will be 28-30 January 2026 via Microsoft Teams
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Direct Marketing Acquisition Manager (Direct Response)
You will develop and oversee a specialist area of direct response marketing, taking responsibility for paid media activity resulting in giving and prize-led support, and the associated programme and products. You will ensure the highest standard of quality and compliance, across a diverse programme mix. You’ll manage significant income and expenditure budgets and deliver exceptional fundraising campaigns to drive an ambitious growth plan, accelerating progress towards a cure.
Collaborating with different teams across the charity, you’ll be planning, managing and delivering the direct marketing programme across a range of media including digital, TV, telephone, and print. Activities in the acquisition portfolio are diverse; from delivering an established, successful core programme to playing an important role in exciting cross-organisational projects.
You’ll work with a team of three across a range of channels, media and projects at the charity; speaking to range of audiences with one theme in common – compelling people to stand with us for a cure.
Key Responsibilities:
Programme and campaign management
· Lead the development and delivery of the direct marketing acquisition programme and strategy, with a particular focus on the direct response elements.
· To be responsible for reviewing and developing our Weekly Lottery Strategy to maximize income.
· Oversee the delivery of the direct response acquisition campaigns; ensuring they are in market on time, on budget and on brand.
· Deliver consistent, structured testing to ensure continuous improvement. Where appropriate and worthwhile, ensure testing is applied to all activity and reviewed with recommendations acted upon.
· Involvement in charity-wide projects and groups; putting supporters at the heart of what we do, as well as playing a key role in the delivery of our Fundraising & Marketing Strategy.
· Management of all key acquisition suppliers including routine reviews, briefing, optimisation and general relationship management.
· Annual planning of acquisition direct marketing; including input to operational planning and development of relevant marketing plans.
· Ensure the campaign planning and delivery cycle is adhered to across the team, and all stakeholders are well managed.
· Ensure routine end of campaign reviews and analysis (with suppliers as well as your own), with proactive adaptation of plans to optimise results.
· Ensure contingency plans and activities are in place to close any expected income gaps.
People management
· Management and development of a team of three, with two direct reports.
· Empowering team members to succeed and grow with clear, SMART goals and development plans in place.
· Complete routine 1-1 meetings and annual appraisals with direct reports.
· Developing a high performing team who work collaboratively across the charity.
· Agency relationship management across a variety of partners and suppliers, from building relationships and negotiating, to contract and routine performance reviews.
· Working closely with the Supporter Care and Data teams to ensure the acquisition activity and processes are well understood and that they can support the team as best possible.
Budget management and reporting
· Annual budgeting of direct marketing programmes and campaigns.
· Regular forecasting in line with the annual cycle, making recommendations around budget allocation and managing expectations throughout.
· KPI tracking, trend analysis and interrogation of results at all levels.
· Regular financial performance reporting.
· Programme optimisation to ensure contribution targets are met and contingency planning as required.
· Detailed reporting geared towards a longer-term view of performance, covering long-term & ROI modelling, lifetime value and considering supporter experience and engagement.
What we are looking for:
· Budget management experience – preferably across expenditure and income
· Campaign management – specifically direct marketing campaigns
· Media planning experience – across a range of media types
· Agency management – including creative and professional acquisition fundraising agencies as well as others such as printers and market researchers
· Demonstrable people management experience
· Ability to understand complex data sets and compile meaningful reports and analysis
· Excellent attention to detail
· Strategic and critical thinking
· Getting the best out of people and agencies
· Understanding of compliance in direct marketing
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £44,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 4th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Policy and Public Affairs Manager
Harrogate, North Yorkshire
We offer hybrid working.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Policy and Public Affairs Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
We are seeking an experienced and highly motivated Policy and Public Affairs Manager to join our Research, Policy and Impact team.
Supporting the Head of Cancer Insight, you will continue to develop and deliver a policy and public affairs strategy, including influencing at a local, regional, and national level, with the aim of helping the charity achieve its strategy and bringing benefit to the people of Yorkshire. You will develop evidence-based policy reports and recommendations that can be used to influence a variety of audiences and project manage the development, delivery and evaluation of public affairs campaigns and events. As Policy and Public Affairs Manager, you will also act as a source of expertise across the organisation and externally on key policy areas and the wider policy environment.
Specifically, you will:
Influencing
· Support the further development, refinement and delivery of the charity’s influencing strategy and impact evaluation process, in line with the charity’s own strategic ambitions.
· Lead the development of insightful written materials and reports to aid influencing.
· Lead the charity’s response to regional and national consultations relevant to cancer in Yorkshire, making a robust and evidence-based case for the charity’s position.
· Oversee the continued growth of the charity’s political monitoring work and ensure the effective pursuit of every opportunity offered.
· Engage with regional and national decision makers to influence policy-making for the benefit of people in Yorkshire and beyond.
· Grow relationships with key stakeholders across Yorkshire and beyond (such as DHSC, NHSE, Integrated Care Boards, Cancer Alliances, national policy groups, and other charities, to influence change based on policy recommendations.
Policy development
· Support the continued development of the policy production and dissemination process, including the policy development pathway, internal/external dissemination and impact evaluation.
· Lead the research, production and dissemination of high quality, evidence-based cancer-related policies and the strategic development of key policy recommendations.
· Oversee regular updates of existing policies and position statements, ensuring that topical policies are updated frequently.
· Ensure external insight is built into policies and policy development, such as gaining views from the Patient and Public Involvement Community, the inclusion of external patient and public contributors and endorsements from clinical and academic experts.
· Oversee work with relevant internal teams to create key messages for a range of internal and external stakeholders, ensuring these are in line with the latest evidence and are used correctly, and provide expert commentary on media stories.
· Act as a source of expertise on the charity’s cancer-related policies and position statements, both internally and externally. Undertake media interviews as required to communicate key messages with the public.
Campaigns and Events
· Project manage the development, delivery and evaluation of public affairs campaigns, in collaboration with the Brand and Relationships team where relevant, manage relationships with third parties to support campaign delivery where required.
· Lead the outreach and delivery of influencing events, including visits to charity-funded projects and party conference activity.
· Further develop and deliver of a strategy for growing and maintaining a handraiser supporter base, to enhance public affairs campaigns activity.
About You
To be considered for this role, you will need:
· To have a degree in a relevant subject area, for example public policy, public health, scientific, medical etc.
· To have substantial experience of writing influencing materials such as briefings, letters, blogs, campaign materials.
· To have substantial experience supporting the implementation of high impact campaigns that engage the public and are designed to influence. Experience of working on campaigns that encourage behaviour change.
· To have experience of evaluating campaigns, and assessing the impact of policy and public affairs activities.
· To have excellent Public Affairs experience including understanding of local, regional and national government, the current health policy landscape as well as knowledge of UK parliamentary processes along with a proven track-record of engaging politically to make change happen.
· To have substantial experience of developing evidence-based policies for a health focused organisation.
· To have substantial experience of communicating health policy positions to a variety of audiences including for influencing purposes.
· To have a good understanding of the health care system in England.
· To be a strategic thinker with strong analytical, judgement and decision-making skills.
· To be able to sift out the essential elements from a mass of complex information, integrate and synthesise ideas, and present information to others in an accessible way.
· To be a pro-active and creative approach to policy work with an ability to identify and use external opportunities and a desire to succeed.
· To have excellent verbal, written communication and presentation skills with the ability to interpret complex information and communicate this to a range of audiences so it is clear and accessible.
· To have excellent organisational and time management skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines with exceptional levels of accuracy maintained.
· To have strong management and leadership skills, with the ability to coach team members to encourage continued development and learning.
· To have strong networking, influencing and relationship management skills, with the ability to inspire and influence others, as well as the confidence and personal authority to work with external organisations.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People,before 15 December 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact us via our website.
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Services Manager – Complex Needs & Community
Reference number: 313
Responsible to: Director of Complex Needs and Community
Working hours: 37.5 Hours per week
Rate of pay: £38,000 - £39,000 per annum
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home
Area covered: The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations
About Us
For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.
We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.
About our Complex Needs & Community Services
The successful candidate will manage and develop the Complex Needs and Community Teams at Hertfordshire Mind Network. The Services Manager will be responsible for leading a variety of services currently including the Flourish (asylum seekers and refugees) contract and the Primary Care Network contract. As the services grow and develop, other services/projects may sit under this post.
About the role
The role requires travel across Hertfordshire to our Wellbeing centres, community partnerships and external organisations and is responsible for a team of staff and volunteers who work within Complex Needs and Community teams across the county.
As a Services Manager you will be an integral part of the Senior Management Team (SMT) and work in partnership with Complex Needs Team Leaders and the other Service Managers across the Charity. Reporting into the Director for Complex Needs and Community you will be directly responsible for the efficient and effective delivery of two or more of our Services and a key member of the Herts Mind Network Safeguarding team.
Responsibilities of the post
- Support the Director of Complex Needs and Community with effective running of the complex needs and community services.
- Build strong relationships and liaise with commissioners and partner organisations.
- Manage the Flourish and PCN contracts.
- Work closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
- Support the development of services by promoting and being responsive to changing needs.
- Oversee the recruitment and management of client facing staff.
- Be a strong safeguarding level 3 champion and manage/support referrals.
- Ensure all policies and procedures are current, understood by staff and that they are working within these policies and procedures.
- Monitor outcomes and evaluate the service, ensure all KPIs are met.
- Process referrals and manage and prioritise all administration tasks associated with the service, including Payroll and expenses submissions.
- Be part of the Senior Management on call rota (out of hours), attend SMT meetings as required and support the work of the wider SMT.
- Maintain and enhance service delivery standards and effectiveness.
- Contribute to the service development by working alongside the Directors to evaluate service delivery and produce progress and monitoring reports.
Benefits
- Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- Birthday leave day.
- Cash plan health cover (after 6 months employment).
- Eligibility for blue light card.
- Employee Assistance Programme.
- Ongoing training relevant to your role.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 9am on January 15th 2026.
Interviews to be held on Wednesday 28th of January 2026
N.B. Please quote reference number 313 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.





