Building manager jobs in caterham, surrey

Circa £49,000 per annum

Fixed term (EML cover)

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Content Manager, working on Soccer Aid for UNICEF - the biggest celebrity football match in the calendar and UNICEF UK’s biggest broadcasted fundraising event. Since its inception in 2006, Soccer Aid for UNICEF has raised more than £121 million, helping to protect every child’s right to play. 2026 marks the 20th anniversary of Soccer Aid for UNICEF and the team has ambitious plans to mark this milestone, which this role will be pivotal in delivering.

The Senior Content Manager provides strategic oversight and comprehensive support to the Soccer Aid for UNICEF multi-functional delivery team. This role is critical in ensuring a cohesive brand and unified voice across all channels, delivering audience-centric content that aligns with the key objectives of increasing ticket sales, fundraising, and enhancing viewership. This role is ideal for a strategic thinker and proactive creative leader who is passionate about creating impactful content that drives engagement and supports the overarching goals of the Soccer Aid for UNICEF campaign.

We are seeking an individual who is experienced in implementing an engaging and audience-led content strategy, with evidence of effective campaign delivery. The successful applicant should have excellent communication skills and be able to manage multiple conflicting priorities, working in a high-pressure campaign environment.

Act now and visit the website via the applu button to apply online.

Closing date: 5pm, 13 July 2025. 

Interview date: 

First round: Thu 24 July (online).

Second round: Wed 30/ Thu 31 July (online).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

The Youth Endowment Fund  

Programme Manager

Reports to: Programme and Impact Lead 

Salary: £44,200 

Contract: 18-month fixed term (Full-Time)

Location: Central London, Hybrid*  

Closes: Monday 14th July 2025 at 12pm

About the Youth Endowment Fund

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice. 

Last year, 244 people in England and Wales tragically died after being assaulted with a knife. Of these, 32 were children. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives.

The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.

Key Responsibilities

Deciding which projects, we should fund and evaluate is key, as is making sure we deliver our funding and evaluations to the highest standards. Our Programme Managers are responsible for identifying, assessing, funding and supporting programmes designed to prevent youth violence.

Programme Managers at YEF come from all walks of life. We look for individuals who may have experience in the youth sector, children’s social care, policing, criminal justice, education or how to involve local residents in making decisions about their own neighbourhoods.

As a Programme Manager at YEF, you will work very closely with our evaluation team to make sure we learn from what’s being implemented and that the organisations we fund are prepared and excited to work with us to find what works.

To achieve this, you will:

· Make sure we choose the best organisations to work with by assessing funding applications, critically appraising delivery plans and budgets, getting to know potential grantees and conducting site visits. These assessments will help you form recommendations to our senior leadership team about which opportunities to pursue.

· Work closely with grantees, external evaluators and our own evaluation team to ensure that the activity we are funding will be evaluable. This requires you to support and advise grantees on how to work in the context of an evaluation – usually, a randomised trial (you don’t have to have experience working on a randomised trial in the past, but it helps!).

· Build strong relationships with our grantees and provide them with ongoing management and support through the life of their funding. You will also be responsible for monitoring the performance of grantees and ensuring targets are met and any project risks are effectively mitigated.

· Think carefully about how we find the best projects to fund and evaluate, ensuring we can best find what works to keep children safe. To do this you might need to work with colleagues to spot where there has previously been a lack of evidence about what works (we will help you with this!). You would project manage these projects so they are excellently delivered – on time, within budget, and to a high standard. You will help to determine what our commissioning processes aim to achieve and design grant application processes to achieve it.

· You’ll manage our engagement with potential grantees to make sure we are attracting a diverse and promising portfolio of organisations to apply.

· Report to our team and external stakeholders regularly on how well the projects we are funding are going, spotting where grantees need support and coming up with how we can best provide that support.

· Represent the Youth Endowment Fund at external events, including reporting and presenting to our Grants and Evaluation Committee, who approve all our funding decisions.

About You

You are this sort of person:

• You don't want your days to pass without making a difference. You want to play a significant part in a charity that is making a difference.
• You want to work in a job that makes young people safer. This issue matters to you. You don’t need extensive experience in grant making, you just have to be committed to learning it. You should be keen to learn about the sectors we work with, the challenges facing young people and what organisations face when implementing programmes.
• You have experience in one or more of the following areas: policing, education, criminal justice, social care or the youth sector.
• You have a strong understanding of challenges that organisations face in delivering projects. You must also be a really good project manager, great at managing and developing people and external stakeholders, energised by tackling complex problems and really care about the YEF’s mission to build evidence of what works. 
• You have incredible judgement. You are able to reach sound and considered judgements about the viability and suitability of applicants based upon our given criteria, often using detailed written and financial information, and are able to deliver constructive feedback to organisations. You can also identify when things aren’t going to plan and be proactive with sharing observations and recommendations.
• You are an optimiser. You look for solutions and think creatively to overcome challenges. You are curious, hungry to learn and always looking for ways to improve processes and increase efficiency and impact.
• You love well-designed systems. You are committed to designing and maintaining the best systems to make sure we manage our commissioning processes well. You know this is critical to effectively managing multiple, large-scale funding programmes and competing priorities.
• You are an excellent communicator. You have the ability to convey information clearly and effectively—both in writing and verbally. You understand the importance of strong communication in fast-paced decision-making and thrive in a busy, collaborative team environment.
• You win people over. People tend to warm to you and respect you. You have built good relationships with people at every level inside and outside the organisation and have managed large networks of stakeholders with different interests and priorities. You are excellent at customer service and can professionally handle issues that come up within your grant portfolio.
• You work very well in a team. You are not motivated by being the individual winner. You want the team as a whole to succeed. You don’t care who gets the credit as long as things get done.
• You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values.
  
  

While it’s not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence.

We’re also keen to hear from applicants with a strong understanding of evaluation methodologies—particularly Randomised Control Trials (RCTs)—and experience either directly supporting or overseeing programme delivery within an evaluation context.

It’s important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.

This position will require a DBS check to be performed, but a record is not a block to performing this role.

Hybrid Working Details 

The office is based in Central London, but you don’t have to be. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. 

To Apply 

To apply, please send a CV, and a cover letter answering the specific questions below, please also complete the monitoring form by clicking the "Apply for this" button by 12pm, Monday 14th July 2025.

 If you have specific expertise in any of our sectors, we want to hear about it in your cover letter.  Applicants must answer the following questions as part of their application to be considered.

Application Questions

1. The Programme Manager role involves overseeing several projects at once and juggling many different tasks simultaneously. Can you give us an example of where you’ve had several competing priorities, what project management techniques you used to stay on top of your tasks, and what the outcome was?

2. Can you give an example of when you have had to manage multiple partners in a project and resolve conflicting positions? Can you explain how you went about this and what the outcome was?

  Interview Process

This will be a one stage panel interview process. Interviews will take place in the week commencing 21st July 2025.

PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK. 

 Benefits Include

· £1,000 professional development budget annually

· 28 days holiday plus Bank Holidays

· Employee Assistance Programme – 24hr phone line for free confidential support

· Volunteering days - 4 half days per year

· Death in service - 4 times annual salary

· Flexible hours. Core office hours 10am – 4pm

· Financial support including travel and hardship loans

· Employer contributed pension of 5%.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

About you

You have a  passion for nature conservation and want to see more scaled up and urgent global action for plants and fungi. You will have some level of botanical knowledge and experience in the global conservation or environment sector, with the ability to work cross-culturally and effectively engage with key stakeholder and partners. This will include working with our existing partners and those in the Global IPA network (GIPAN).
You will be able to demonstrate good programme development and management skills, have some knowledge of capacity building through e.g., training and knowledge and skill sharing, and can confidently build a programme of work that integrates locally led action into conservation activities.
This role offers the opportunity to develop and implement a programme of work that has a critical role in protecting and restoring wild plants and fungi and to promote sustainable and ethical conservation practices globally.

About the role

Plantlife pioneered the development of the Important Plant Area (IPA) criteria to identify the best sites of international significance for wild plant diversity – there are now 3,000 globally. These sites have rare and threatened plant species, exceptional botanical richness and threatened habitats. Once identified, IPAs help to target conservation actions and sustainable management of plants.
Plantlife has continued to be a proud advocate of the IPA programme and expanding the network of IPAs and increasing the delivery of management and actions at these sites are now key priorities of the Global Programme’s five-year plan. This has created an exciting opportunity to join the Global team in a new role – Global Important Plant Area Manager – to shape and oversee the strategic development of the IPA programme.
Working with the Head of Global, the postholder will be responsible for strengthening and expanding the IPA programme, building capacity (e.g., through training) and working with partners (e.g., Royal Botanic Gardens, Kew) to increase the number of IPAs identified. The role will also help to support the global plan of delivering more conservation action across IPAs, focusing on a “whole of society” approach.

To apply for the role or view the full recruitment pack, please visit our website. We look forward to hearing from you!

Please note we do not accept CV's.

Digital Content Manager

We have a fantastic career development opportunity within our Marketing and Communications team as we look to appoint a 12-month Fixed Term Digital Content Manager.

About the organisation

Be there when it matters. At a time when more people than ever are expected to need support, there has never been a more important time to join this charity to help transform the experience of everyone facing dying and grief in the UK.

From providing care and support for someone at the end of their life to helping someone manage their grief, there is no one size fits all when it comes to how we cope and the help we need.

About the Role

The Digital Content Manager will support the organisation by devising and delivering an effective online content strategies and producing high-quality, creative written and audio-visual content that aligns with the charity’s goals, target audience and brand identity.

• Lead the development of written and audiovisual content for our digital platforms
• Develop and implement a content strategy for our digital channels (working closely with the social media team) and a set of guiding principles for producing engaging, accessible, search optimised content across all channels
• Create written, graphic and audiovisual digital content, and devise creative content ideas to support campaigns, appeals and organisational priorities
• Provide video editing services to the organisation as required
• Manage ongoing relationships with agencies and/or freelancers to deliver digital content
• Work with the Digital Officer and Senior Digital Manager to ensure all new content is optimised for SEO
• Work with the case study manager to produce story-based content which can be used to give a case for support across our website and social channels
• Contribute to the development and ongoing maintenance of content for a bereavement self-help product/platform and the bereavement content on our website
• Explore new and engaging ways to tell our story through animation, audio, written content and imagery
• Support with video and other content production for internal use, where needed

About You

• Ability to create impactful and compelling online content (written copy, graphics, video and audio)
• Excellent written English and proofreading skills
• Excellent understanding of best practice when writing for online platforms, including a good understanding of accessibility requirements for digital communications
• Excellent video production skills, from conception through to editing and resizing for different platforms
• Experience using Canva, Photoshop or other design software to create graphics
• A creative flair and ability to contribute new ideas for content to projects and campaigns
• Experience of using content management systems (CMS) – we use Wagtail
• Experience in developing and executing content strategies
• Experience working and collaborating with digital agencies and other external suppliers, including procurement and contracting processes
• Strong understanding of SEO best practices and principles and keyword research
• Understanding of user journeys and IA and the role quality content plays in these
• Understanding of best practices with digital communications to supporters and service users
• Experienced in collecting insights using various tools (including GA4 and Search Console) to understand how content is performing
• Project management experience
• Experience in managing agencies and/or freelancers
• Able to work independently and to deadlines
• Able to work as part of multi-disciplinary project teams to deliver shared visions and objectives
• Highly organised and able to prioritise a busy workload with changing priorities

Desirable Requirements

• Experience of working in the not for profit, bereavement or health sector
• Knowledge and experience in social media content creation

• We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Benefits

• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at our shop
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make this a great place to work, and attract and recruit the best, most diverse workforce possible.

We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

If you want more than just a job, we want you.

Join the team and be there when it matters.

Position: People & Community Manager 
Reports to: Executive Director 

Collaborates with:  Centre Operations Manager & Spiritual Programme Coordinator 

Location: Jamyang Buddhist Centre, London, with the option for some remote working. 

Preferred Start Date: Early September 2025 
Salary: £28,000 - £32,000 (depending on experience) 
Hours: 35 hours per week, with occasional evening and weekend work (TOIL provided). 

Application Deadline: July 16 

Purpose 

As People & Community Manager you nurture Jamyang’s values-aligned culture and strengthens its sense of community, both internally and externally. This role bridges HR admin, onboarding, volunteer coordination, and community engagement - ensuring staff and community members alike feel welcome, heard, and supported. You also help embed our collective commitment to a liveable future - ensuring that care for the environment is reflected in how we work, communicate, and come together as a community. 

Key Responsibilities 

1. HR Administration & Onboarding 

• Oversee day-to-day HR administration, liaising with Jamyang’s external HR consultancy for specialist support. 

• Coordinate onboarding processes, ensuring a warm, inclusive welcome aligned with Jamyang’s values. 

• Support managers with HR processes such as probation reviews and leave tracking. 

2. Volunteer Programme Coordination 

• Coordinate recruitment, onboarding, and ongoing support of volunteers, ensuring rewarding and meaningful experiences. 

• Develop volunteer role descriptions, training resources, and appreciation initiatives. 

• Liaise with the Centre Operations Manager and Education Department to align volunteer support with operational needs. 

3. Community Engagement & Events 

• Organise community consultations, listening circles, and social events to foster connection and belonging. 

• Act as a point of contact for community members seeking engagement opportunities. 

• Support communications that build a vibrant and inclusive Jamyang community. 

4. Culture Stewardship & Equity, Diversity, and Inclusion (EDI) 

• Develop and implement initiatives that embed Jamyang’s values—care, interconnectedness, warmheartedness—into daily work life. 

• Champion EDI by: 

• Supporting the implementation of Jamyang’s EDI strategy in collaboration with the Executive Director and the Education department. 

• Organising awareness-raising activities such as training, book clubs, community discussions, and inclusive programming. 

• Advising on inclusive language and practices in external communications (in collaboration with the Comms Manager). 

• Monitor and report on EDI progress, sharing insights and recommended actions with the leadership team. 

Is This You? 

The successful candidate is a warm-hearted, values-driven communicator who thrives on building bridges between people and communities. They bring a thoughtful, grounded approach to fostering inclusion, supporting volunteers, and embedding EDI into all aspects of Jamyang’s culture. 

What You’ll Bring to the Team 

• 3–5 years’ experience in HR administration, volunteer coordination, or community engagement, and are confident working with people across a wide range of backgrounds. 

• Community Organiser: You have hands-on experience coordinating volunteers, running onboarding processes, and bringing people together through events or community consultations. 

• Organised Operator: You’re comfortable juggling multiple priorities, with strong time management, planning skills, and a methodical approach to getting things done. 

• Trust Builder: You foster connection through clear, compassionate communication and an openness that helps others feel seen and included. 

• Tech-Savvy Organiser: You’re comfortable using tools like BreatheHR, Asana, Microsoft Office, and event platforms to keep things running smoothly. 

• Inclusive Ethos: You understand EDI and safeguarding principles, and actively foster a safe, welcoming environment for all. 

Compensation and Benefits 

• £28,000–£32,000 per year, depending on experience 

• 35-hour workweek (below market average), supporting a healthy work-life balance 

• 33 days’ paid holiday (including bank holidays), above the UK statutory minimum 

• Opportunities for professional development and training 

• A warm, values-driven work environment at the heart of Jamyang Buddhist Centre 

• Healthy, home-cooked vegan lunches provided on working days 

• Free access to our full programme of teachings and events (unless otherwise indicated) 

We warmly welcome applications from people of all backgrounds and lived experiences. We’re committed to building an inclusive team that reflects the diversity of the communities we serve. 

About Us

The Natural History Museum is one of one of the world’s best-loved visitor attractions, as well as a leading science research centre and commercial event space. We use the unique collection of more than 80 million objects we look after and our unrivalled expertise to tackle the biggest challenges facing the world today. Each year we welcome more than five million visitors from around the world to our sites in London and Tring. 

We’re at a pivotal moment in our history. Our new strategy sets out our ambition to play a central role in tackling the increasing threats facing the natural world. We have ambitious plans leading up to our 150th anniversary in 2031 and are looking for talented people who share our mission and are excited to help drive these changes. Along the way, we aim to offer you a supportive and nurturing environment, with the opportunity to be part of a high-performing team. We’re dedicated to providing opportunities for personal progression through our learning and development programmes and are committed to identifying and providing opportunities for internal progression.

Diversity and inclusion matter to us

We welcome applications from everyone! Diversity, inclusion and the feeling
of belonging matters to us. By attracting people from a broad range of backgrounds we can continue to look at the world with fresh eyes and find new ways of doing things. We offer a stimulating and professional working environment. All our staff work to embody our behaviours of being curious, ambitious, pioneering, teaming up, acting with pace and sharing the wonder.

We know we have more to do, but we’re committed to making sure that everyone who works here feels valued, respected and that they can thrive.

Thriving at the Museum: the way we work

Our vision is a future where both people and planet thrive. To accomplish this, we’re delivering an ambitious strategy by 2031 to create advocates for the planet. To achieve this shared goal requires each of us to behave in ways that help everyone to thrive. We are proud to work at the Museum and have identified the qualities we all need to embody to reach this shared ambition.

We’re ambitious. To make a difference on a global scale we have to push the boundaries and be big and bold not only in our thinking but in the goals we set. We act with integrity, but this doesn’t mean we’re rigid or inflexible.
We drive ourselves and others to be excellent at what we do and identify opportunities to make a difference to the organisation wherever we can. 

We’re curious. We never stop learning. We ask questions to advance our understanding, skills and professional knowledge and look outwards beyond the organisation to learn from others. We seek out and actively listen to different perspectives and to take time to reflect. We’re thoughtful and always receptive to new ideas and ways of working.

We share the wonder. We are captivated by the natural world, proud of our treasures and trusted guardians of our collections. We relish telling stories to inspire others. We’re passionate about what we do, sharing our own knowledge and expertise. We’re proud of where we work and never take this for granted.

We’re pioneering. We’re not afraid to try something new. We experiment, embrace complex problems and use good judgment and evidence to innovate and take risks. Always adaptable, we’re ready to change our approach.
We don’t dwell on setbacks or get preoccupied with problems – we find solutions.

We team up. We respect the expertise of others and recognise that we produce the strongest outcomes when we put the best ideas together. We trust each other, keep things simple and make it easy for others to do the right thing. We empower and support each other, sharing information, skills and experience so that all of us are equipped to succeed. We never let difficult moments develop into bad working relationships.

We act with pace. We prioritise action, are efficient and always focus our efforts where we know we can make the biggest impact. We don’t wait to be told what to do - we take the initiative and deliver on our responsibilities with momentum. We’re decisive and once a plan is set, we all get behind it to make it a success.

Role Summary

Development Group generates philanthropic and sponsorship income to help us create a Natural History Museum for the future – investing in capital development, attaining vital acquisitions for the collection, transforming our galleries, developing innovative exhibitions and undertaking ground-breaking scientific research on issues that affect us all.

Reporting into the Head of Resources & Planning, this role provides the opportunity to join a Development operations team in driving forward the exciting, ambitious and transformational NHM150 campaign.  You will have the opportunity to be innovative and proactive, as well as utilise your creativity, project management and organisational skills to oversee donor recognition and ensure we are providing a consistent and best in sector experience for our donors and partners.

Main tasks and responsibilities

Stewardship and supporter journey

• Working closely with the Head of Philanthropy and Head of Corporate Partnerships, lead the development of a structured, overarching stewardship programme that works across the Museum. Take a supporter journey approach and ensure the programme includes a creative and innovative range of benefits and recognition to foster well-managed, mutually beneficial and lasting relationships with funders.
• Coordinate stewardship efforts and work with colleagues to produce tailored stewardship plans.
• Provide strategic and day-to-day advice and guidance to staff on stewardship.

Funder recognition

• Work with the Philanthropy and Corporate Partnerships departments to ensure a cohesive approach to the funder benefits matrix and recognition and acknowledgement.
• Advise and lead on funder inclusion with event and event material including, speeches, invites and associated thanking moments
• Lead on the creation and implementation of a funder recognition strategy for each major project and giving mechanism, ensuring consistency with the Museum’sdeli Naming and Recognition Policy and including, but not limited to, funder boards and naming opportunities.
• Lead for Development on work with the Design, Comms, Marketing and Digital team to develop agreed frameworks and ‘lock-ups’ for the NHM’s brand and visual identity. Create agreed procedures to ensure sign-off by all parties which is effective and well-communicated.

Communications and reporting

• Support colleagues in researching, writing and producing high-quality impact reports for funders in line with Deeds of Gift, contracts and other agreements.
• Support the creation of the Museum’s Annual Review, Annual Report and similar impact reporting; ensuring appropriate funder recognition.
• Manage the annual Season’s Greetings cards creation and distribution

Other responsibilities

• Build and maintain strong working relationships with a diverse group of Museum stakeholders, to ensure stewardship plans and activities are successfully coordinated and delivered.
• Responsible for oversight of Supporter Cards for key Development supporters, working with the Database team to create and distribute.
• Develop a strong knowledge of sector best practice through networking, benchmarking against comparable institutions, identifying and undertaking training and development opportunities, and where appropriate implement these best practices at the Museum.
• Record essential information accurately and appropriately, using Development Group systems and the Raiser’s Edge database. This includes tracking agreed and live negotiations for funder recognition and commitments on major projects.

What we’re looking for

Essential

• Significant experience in a fundraising / funder management role, or similar project management experience
• A strong working knowledge of the role of stewardship in the not-for-profit or cultural sectors, with the ability to initiate and manage stewardship activities.
• A proactive, positive and creative approach to stewardship, with the ability to recognise and create relationship-building and strengthening opportunities.
• Excellent interpersonal, oral and written communication skills, with the ability to communicate effectively both face-to-face and through written material such as letters, reports and visual presentations.
• Attention to detail and ability to successfully negotiate with colleagues across the Museum to monitor and deliver donor recognition requirements.
• A team player, able to work flexibly and positively with colleagues to achieve shared goals.
• Excellent organisational and project management skills, with the ability to manage a busy workload, set priorities, meet deadlines and work unsupervised.

Desired

• Experience working on a major capital campaign
• Experience of using a fundraising CRM such as Raiser’s Edge NXT
• Demonstrated commitment to best practice and innovation
• An interest in the Museum and its mission
• Willingness to work occasional evening/weekend events

Key information

Salary: £38,347 per annum, grade 4

Hours: Full time, 36 per week

Contract: Permanent

This is a hybrid working role so you will be expected to divide your time between home working and working on-site at South Kensington.

All positions at the Natural History Museum are conditional subject to
receipt of:

• Proof that you are legally entitled to work in the UK
• A Basic Disclosure Check from the Disclosures and Barring Service (DBS) 
• Satisfactory references covering the last 3 years of your employment or education 
• Health clearance 

The Museum supports flexible working.

Our benefits

In addition to competitive salaries, we offer a wide range of benefits to help you thrive both personally and professionally.

• Wellbeing and work-life balance
• Generous annual leave allowance of 27.5 days holiday plus public holidays
• Enhanced sickness pay to support you through periods of illness
• Wellbeing provision including Mental Health First Aider support and regular learning sessions on wellbeing topics
• Flexible working and hybrid working arrangements where the role allows
• A 24/7 employee assistance programme including face to face counselling sessions
• Occupational health advice and support
• Eye care vouchers for display screen users
• Supportive policies to help you manage life events, for example becoming a carer, menopause, transitioning at work

Financial

• Generous defined contribution pension scheme with employer contribution up to 10% of salary
• Life insurance that will pay 4 times your salary to a beneficiary in the event of your death in service
• Season ticket and cycle loans to help you spread the cost of cycling to work
• Rental deposit loan scheme – to help you spread the cost of a deposit on a rental property
• 20% discount in our NHM shops both online and in store
• Discounts in our on site restaurants and coffee shops, and use of our staff canteen at South Kensington
• Discounts at local shops and restaurants within the South Kensington area

Cultural and lifestyle

• Free entry with your NHM staff pass to a wide range of museums and galleries across London and around the UK
• Every staff member is entitled to 10 complimentary tickets each year to give to friends and family
• Access to the Civil Service Sports and Social Club for a small monthly fee, offering a range of benefits such as discounted tickets to visitor attractions and gym membership discounts
• Access to the NHM Sports and Social Association for a small fee which provides access to our fitness centre at South Kensington and a range of activities and clubs including football and yoga

Family friendly

• Enhanced pay for maternity, paternity and adoption leave
• Flexible working and hybrid working arrangements where the role allows
• Supportive policies to help you manage fertility treatment
• Paid special leave to help you manage unexpected life events or to make caring arrangements

How to apply

To apply, please complete an online application through our recruitment portal.

The closing date for applications is 06 July 2025, 23:59.

First stage assessment for this role is likely to take place in week commencing 21 July 2025.

Change Grow Live is a national charity dedicated to helping people overcome challenges and build better lives. We’re seeking a Regional Volunteering Manager – London and the South to help grow and strengthen volunteering and student placements across our diverse services.

This role is perfect if you’re motivated to make a positive difference by supporting people and enabling services to embed volunteering at the heart of their work. You’ll provide expert advice, foster collaboration and learning, and shape how volunteering is developed and delivered across a wide range of communities and services. You’ll take a coaching approach in all that you do.

Your focus will be on ensuring best practice in volunteering. You’ll also be playing a significant role in increasing the impact of volunteering across the organisation. While no prior health or social care experience is required, you will demonstrate a strong commitment to supporting others and driving positive change.

As a connector, adviser, and leader, you will work collaboratively with services across your region, and with our central support functions. You will represent volunteering in important decision-making forums, and help develop policies and practices that put people first. With a focus on equality, diversity, and inclusion, you’ll help create environments where volunteers and those we support truly thrive.

We also have 2 other Volunteering Manager positions currently open.  1 role is covering Scotland and the North and 1 role is a National Specialist Services role covering all CGL’s specialist services. Please check our website for more details.

Full Time Hours: 37.5 hours per week | Permanent | Hybrid working with regular service visits within your regional area
Location: Flexible, with national travel as required
Full Time Salary: 40-44 CGL scale points

*please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About You:

You understand the deep value of volunteering and are passionate about turning that passion into practical, strategic support across a wide-ranging organisation. You believe in the power of people coming together to make a real difference and are eager to help create volunteering opportunities that are inclusive, safe, and meaningful.

With strong communication skills and a talent for building positive relationships, you’re motivated by purpose and ready to learn and grow in this important work. Adaptable and solution-focused, you thrive in change and are confident facilitating learning, coaching others, and influencing how volunteering shapes services and communities.

You’ll flourish in this role if you:

• Are passionate about empowering others and championing inclusion
• Enjoy building connections and supporting learning
• Embrace change with optimism and flexibility
• Want to help influence policy and practice at a national level

What You Bring:

• Experience supporting and managing volunteers or placements, whether in a specialist or partnership role, demonstrating your ability to make a real difference.
• A strong understanding of best practices in volunteering, with knowledge of the frameworks that ensure safe, meaningful, and impactful involvement.
• Confidence in creating positive learning environments and coaching colleagues to grow and succeed.
• Awareness of safeguarding, safer recruitment, and working within a values-driven HR context that puts people first.
• Excellent communication and influencing skills, with the ability to build trust and collaborate effectively at every level.
• A proactive and optimistic mindset, combined with a genuine commitment to a people-centered approach in all you do.

What We’re Excited to See:

• A genuine enthusiasm for volunteer management and engaging with communities.
• Strong communication and teamwork skills that foster collaboration and connection.
• A willingness to learn, grow, and develop specialist knowledge.
• The ability to support and guide teams as they embrace new ways of working.
• Step into a role where your efforts help thousands of people feel valued, supported, and empowered every day.

Why Join Change Grow Live?

• A role where you can make a genuine, lasting impact — supporting volunteers who change lives every day.

• A supportive, inclusive and forward-thinking team.

• 25 days annual leave (rising with service) + bank holidays.

• Flexibility and hybrid working arrangements.

• Ongoing personal and professional development.

• Wellness resources, employee assistance and lifestyle discounts.

Ready to Make a Difference?

Bring your unique skills and passion to a role that empowers volunteering across the country. We welcome all backgrounds and experiences - your voice matters here.

Apply today and be part of a future where everyone’s contribution to volunteering is celebrated, valued, and makes a lasting impact.

** Please note that we will be conducting for face to face interviews in London on the 31st July 2025.

Salary Range (pro rata if part time)

CGL points 40 to 44 (£44,471.72 - £48,906.23)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

31/7/2025

Closing Date

22/7/2025

Position: Centre Operations Manager

Reports to: Executive Director
Location: Jamyang Buddhist Centre, London, with the option for some remote working.

Salary: £28,000 - £32,000 (depending on experience)
Hours: 35 hours per week; occasional evenings and weekends required with TOIL.

Application Deadline: July 16

Purpose

As Centre Operations Manager, you work closely with the Executive Director to support Jamyang’s mission of fostering a caring, warmhearted community. You are the backbone of day-to-day operations, supervising local and resident volunteers in essential tasks such as facilities upkeep, team meal preparation, and general site care. You manage procurement and ensure that operational systems and processes are both effective and aligned with Jamyang’s values.

 You’ll also play a key role in helping the Centre live its environmental commitments—making mindful choices in purchasing, resource use, and daily operations that reflect our shared care for the planet.

Key Responsibilities

1. Team & Volunteer Supervision

· Supervise local and resident volunteers in daily centre tasks (facilities upkeep; team meal preparation; general site care), ensuring tasks are completed efficiently, safely, and with care.

· Create and manage volunteer rotas, provide on-the-job guidance, and foster a supportive environment that aligns with Jamyang’s values of care and interconnectedness.

2. Procurement & Resource Management

· Oversee the procurement of goods and services essential for the centre’s operations, ensuring cost-effectiveness, quality, and sustainability.

· Maintain supplier relationships and monitor inventories to support seamless centre operations.

3. Operational Systems & Process Improvement

· Design and implement operational processes that support Jamyang’s mission and values, including record-keeping, contractor management, and facilities oversight: from scheduling minor repairs to coordinating decorative maintenance and small improvement projects.

· Administer digital tools (Asana, BreatheHR, QuickBooks Online) to support collaboration and productivity across the team.

· Ensure compliance with health & safety requirements (liaising with external H&S consultants).

4. Finance & Administration

· Oversee invoice tracking, vendor payments, and financial hygiene (liaising with the external bookkeeping service).

· Support budget monitoring, insurance, utilities, contracts, and other administrative tasks as required.

5. Leadership & Collaboration

· Collaborate closely with the People & Community Coordinator to align systems, onboarding, volunteer support, and community engagement initiatives.

· Foster a culture of calm, warmheartedness, and integrity across all operational functions.

Is This You?

The successful candidate is an adaptable and warm-hearted operational leader who balances strategic thinking with hands-on problem-solving. They are energised by the opportunity to support Jamyang’s activities and values through collaborative relationships, effective systems, and the empowerment of staff and volunteers.

What You’ll Bring to the Team

3–5 years’ experience managing admin or operations in a small organisation or charity, and understand what it takes to keep things running smoothly.

Process Improver: You’re confident designing and refining systems, whether it’s vendor coordination, digital tools, or day-to-day facilities management.

Financially Literate: You’re comfortable processing invoices, working with budgets, and collaborating on financial systems with attention to detail.

Tech-Savvy Organiser: You’re comfortable using tools like BreatheHR, Quickbooks Online, Microsoft Office, and you use digital tools to streamline operations.

Organised Operator: You’re skilled at managing multiple moving parts—balancing tasks, timelines, and priorities with calm focus and follow-through.

Compensation and Benefits

· £28,000–£32,000 per year, depending on experience

· 35-hour workweek (below market average), supporting a healthy work-life balance

· 33 days’ paid holiday (including bank holidays), above the UK statutory minimum

· Opportunities for professional development and training

· A warm, values-driven work environment at the heart of Jamyang Buddhist Centre

· Healthy, home-cooked vegan lunches provided on working days

· Free access to our full programme of teachings and events (unless otherwise indicated)

We warmly welcome applications from people of all backgrounds and lived experiences. We’re committed to building an inclusive team that reflects the diversity of the communities we serve.

About the role

The National Churches Trust awards grants to help keep churches of all denominations well maintained, open and in use. We have an exciting opportunity for an experienced Grants Manager to join our Church Engagement team and oversee our grants programmes, ensuring the funding is delivered to best-practice standards and in a way that supports our vision to see open churches thriving at the heart of their communities.

The future of church buildings is our biggest heritage challenge; we are looking for someone who can help us to ensure our grants are effective and delivered in a way that is transparent, inclusive and impactful and makes a positive difference.

About the National Churches Trust

As an integral part of the UK’s heritage, we want to keep the UK’s wonderful collection of church buildings well maintained, valued and in use. Working on the ground in all four nations, we support churches of all denominations with the challenges and opportunities they face. Our vision is to see open churches thriving at the heart of their communities.

Our mission

• We Speak Up: churches are valued and supported
• We Build Up: churches are well maintained, adaptable and in good repair
• We Open Up: churches are sustainable, open and welcoming support

Our values

• Being straightforward in responding to others’ needs
• Providing support that makes a difference
• Joining forces to achieve greater impact
• Driving change that brings our vision closer

To find out more about the role and to apply, please visit our website via the Apply button.

Closing date: Midnight on Thursday, 10 July 2025.
Interview dates: Wednesday, 6 / Thursday, 7 / Friday, 8 August 2025 in Westminster, London.

This role requires someone with excellent administrative, organisational and financial management skills, and the ability to coordinate multiple workstreams with care and precision. 

You will work closely with the Clinical Director, Board, and other stakeholders to deliver high-quality therapeutic services, manage projects, support fundraising and communications, and ensure our facilities meet the needs of both clinicians and the community. The Centre Manager must be able to work independently and take initiative, whilst also being a collaborative member of a small team. As the face of the organisation, you will be based on-site and have excellent interpersonal skills to be able to communicate with people from all walks of life. 

Key Responsibilities are as follows:

Strategic Leadership: Work with the Directors and Advisory Board to support long-term planning and strategic development. Creatively implement systems and structures to maximise service delivery, productivity, and income. 

Operations and Facilities Management: Oversee the booking and management of clinic and event rooms, maintain high standards of customer service for building users and visitors, liaise with contractors regarding building maintenance and manage the general upkeep of facilities to maintain a high standard of health and safety. Respond to issues in a timely manner and maintain relationships with building users. 

Financial Management: Lead the financial management of the organisation, monitoring project budgets, invoices, licences and debtors. Chair a monthly finance subcommittee meeting and maintain an overview of the entire organisation’s cash flow and projection. 

Governance: Act as the main point of contact for the board of directors and advisors. Prepare and attend monthly board meetings. 

Programme and Event Delivery: Coordinate internal and public events including lectures, film screenings, and workshops - providing logistical and operational support including ticketing, promotions and managing event staff/volunteers. 

Clinical Project Management: Lead operational delivery of funded projects including two subsidised psychotherapy schemes: tracking budgets, collating outcome measures, writing reports, managing timelines and liaising with clinicians and patients. This also includes managing referral pathways, responding to enquiries from patients, sharing referrals with clinicians, and line managing an administrator who supports these tasks. 

Outreach Programme Management: Coordinate our multiple outreach programmes such as two Therapeutic Playgroups, one of which is for refugees and asylum seekers. This involves acting as the main point of contact for programme staff, reporting on their activities and progress to the board, and maintaining the operational frameworks necessary to allow the programmes to thrive. 

HR: Manage all HR elements of the organisation including but not limited to: advertising and recruiting roles, drafting contracts, keeping an up to date log of internal policies, and handling any staff concerns with discretion and professionalism.

Development and Fundraising: Support grant research, writing, and application processes in collaboration with the Development Coordinator. You will be required to liaise with key funders and maintain records, reports, and track project outcomes.

Communications: Lead on internal and external communications, including newsletters, social media and website content.

Person Specification

Essential:

• Project management experience

• Competent in the Google Workspace 

• Familiar with property management and health and safety

• Comfortable with spreadsheets and financial tracking

• Strong customer service and interpersonal communication

• Ability to work collaboratively, discreetly, and flexibly

Desirable:

• Interest in mental health, psychoanalysis or psychotherapy

• Experience in a clinical setting

• Fundraising or grant management experience

• Ability to liaise with people and patients who may be in vulnerable state

• Experience with IT, AV, and livestreaming tools

• Experience with reporting to and working with a board

Key info:

• Salary - £38,000-£45,000 per year pro rata.

• Responsible to - Clinical Director.

• Reports - Administrator (shared line management with Development Coordinator).

• Contracted hours - Up to 5 days a week on site, Monday-Friday, with the potential for one day remote work post-probation. A job share/part time is considered. Occasional evening and weekend work will be required when there are events. 

• Pension - NEST scheme with 5% employer contribution.

For full details, please see the JD attached. 

We're looking for an organised, compassionate and resilient Deputy Manager to join our Learning Disabilities service in Hertfordshire.
£34,000.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Deputy Contract Manager is to support the Area Service Manager who is responsible for the effective management of all contracts within their designated patch, including line managing the relevant front line staff.
Experience with working with Severe Learning Disability, Profound Autism, and behaviours of distress needed.

What you'll do:
* Support the Area Service Manager to drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Support the Area Service Manager, using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate the team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Supporting Area Service Manager in maintaining quarterly staff succession plans

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement and inclusion
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments

What you'll bring:

Essential:
* Educated to degree level or equivalent
* Holds relevant CMI/NVQ Level 4 or other business/management qualification
* Sound understanding of Positive Behaviour Support framework2 years of experience with profound autism or complex learning disability

Desirable:
* Any other relevant professional memberships and/or specialist qualifications
* Clinical background or relevant experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job decription

About Us

Age UK Lewisham and Southwark (AUKLS) is a local, independent, self-funded charity dedicated to improving the lives of older people in Lewisham and Southwark. We pride ourselves on our open and participative working environment, adhering to core values of fairness and equality as a service provider, employer, and partner. We are proud to partner with Macmillan Cancer Support to provide essential social prescribing and Cancer Champion services to individuals affected by cancer, through 2 year and 3-year funding, respectively.

Are you passionate about health equity and community empowerment?

Age UK Lewisham and Southwark (AUKLS) is looking for a dynamic, compassionate and community-focused individual to lead our Macmillan Cancer Champions Service. This vital role supports underrepresented communities in Lewisham to raise cancer awareness, reduce stigma, and improve access to screening and wellbeing services.

What You’ll Do

• Lead a community-led programme to raise cancer awareness and tackle stigma
• Manage and support a Volunteer Coordinator and a team of Cancer Champions
• Build partnerships with local health, social care, and voluntary sector organisations
• Ensure inclusive, culturally sensitive engagement with underserved communities
• Monitor impact and report to funders and stakeholders

What You’ll Bring

We’re looking for someone who is:

• Empathetic, proactive, and passionate about community health
• Experienced in managing staff or volunteers
• Skilled in stakeholder engagement and project delivery
• Committed to equity, diversity and inclusion
• A strong communicator with excellent organisational skills

We Welcome You

We know that diverse teams make stronger organisations. If you’ve never seen yourself in a role like this before — we encourage you to apply. We offer:

• Guaranteed interviews for disabled applicants who meet the essential criteria
• Anonymised shortlisting to reduce bias
• Reasonable adjustments throughout the recruitment process
• Applications in alternative formats (written/audio)

Ready to empower individuals and transform lives? Apply now and be part of our mission to create a healthier, more connected Lewisham!

Staff benefits

• 26 days annual leave + bank holidays (pro rata for part-time). Additional day's leave for Birthday
• One day a year for volunteering
• Access to Employee Assistance Programme, including access to 24/7 helpline for partners and dependents
• Flexi time scheme allowing the claiming back of additional hours worked
• Other flexible working options, including working from home (where appropriate)
• Generous contractual sick pay scheme, allowing staff to recover without the worry of loss of income
• CycleScheme members – enabling employees to save 25-39% of the cost of a new bike & accessories whilst also spreading the cost
• TechScheme members – enabling employees to purchase tech through AUKLS and spread the cost from their salary

We are looking for an Engagement Manager (East of England) to join us on a fixed term contract, for 12-months, to cover maternity leave.

About the role

The key purpose of the Engagement Manager role is to deliver regional Sight Loss Councils across the East of England and to engage with blind and partially sighted people across the region.  We currently have two Sight Loss Councils (SLCs) in this region, so the postholder will be expected to care-take and develop both SLCs, focusing on the retention of the volunteers engaged and making sure the projects and work they are involved in, continue with success. You will also be managing and developing stakeholder relationships across all the areas in which we work including transport and health sectors, as well with local authorities and arts and culture venues in the region.

About you

You will have the passion and ability to use your lived experience or experience to influence change, for the benefit of blind and partially sighted people. As an experienced volunteer manager, you will engage and lead Sight Loss Council members in the implementation of the region’s business plans to bring about change across transport, health and the built environment, as well as areas of local interest such as arts and culture or retail.

You will be a self-starter and work well on your own but will also enjoy being a part of a team of other Engagement Managers across the country, with whom you can learn from, as well as share good practice with.

About us

At Thomas Pocklington Trust, we’re promoting equality and inclusion blind and partially sighted people in every aspect of society. One of our many missions is to establish Sight Loss Councils across the UK, to tackle local issues and work with businesses and service providers to improve the accessibility of their services.

Job Title: Deputy Service Manager 

Location: In Service based in Croydon, CR0 1EB. You will be required to work across multiple services within the area. 

Salary: £30,200

Shift Pattern: 37.5 hours per week Monday to Sunday, working across a rota which will include day and night shifts as we provide a 24 hour service.  

About the role

We are looking for a Deputy Service Manager to join our team based in Croydon, providing leadership and line management to a team of night staff which is around 10 people in total. You will provide support and supervision sessions at night, and general leadership to the team so they feel empowered to be productive and perform well within their roles. You will further ensure a quality service is delivered in line with our contractual requirements to the residents. You will be responsible for creating a psychologically informed environment (PIE) with person centred support during all hours. You will work closely with the day teams to ensure a smooth handover from the day to night. 

This service is a Forensic Mental Health provision for 27 people across 4 sites in Croydon. For your own personal safety, you will require to have access to your own transport as you will need to travel between our 4 sites during the night shift to provide managerial support to the teams. The teams support our residents with person centred support, to empower them to overcome their personal barriers with their mental health, to have greater independence and fulfilled living. The service is responsible for holding various activities, group sessions, and one to one support to enable residents to build their personal skills and experiences to achieve their goals. 

The role includes:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

About you

We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly mental health and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Experience of working with people who have enduring mental health and complex backgrounds
• Previous leadership experience
• Ability to motivate and empower a team to achieve service KPI's through direct leadership
• Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system 

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.