Building manager jobs in radlett, hertfordshire

Anna Freud is seeking a Senior Website Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits and you can view them all on our careers page

Alongside our benefits, this role offers real ownership, flexibility, and the chance to do meaningful digital work that makes a tangible difference, all within a supportive, collaborative charity environment.

What you’ll do

As our Senior Website Officer, you’ll take ownership of Anna Freud’s key websites, leading their development, performance and day-to-day management to ensure they are effective, accessible and genuinely useful for the people who rely on them

• Lead and deliver website roadmaps and projects, working with teams across the charity to prioritise, QA and release improvements
• Manage and optimise website content, ensuring pages are accurate, engaging, on-brand and aligned with SEO best practice
• Use analytics, tracking and reporting to understand user behaviour and make data-driven improvements to performance and journeys
• Improve user experience and accessibility through testing, UX/CRO best practice and ongoing optimisation
• Oversee the technical performance of the websites, integrations and workflows, flagging risks and continuously improving ways of working

What you’ll bring

You’re an experienced, hands-on website professional who enjoys owning websites end to end, using insight, testing and strong technical know-how to improve performance, user experience and impact across a complex organisation.

• Strong experience managing and updating websites via a CMS, with the confidence to troubleshoot issues and take day-to-day ownership
• You’re comfortable leading website projects and development work, juggling priorities and working with multiple stakeholders
• Solid knowledge of SEO (on-page and technical), and experience improving search performance through well-planned content and structure
• You’re confident using tools like GA4, GTM and testing platforms, and enjoy turning data into clear insights and decisions
• Experience working with agencies or third parties, and the communication skills needed to keep work moving and expectations aligned

This is a great opportunity if you enjoy having real ownership and visibility over websites that genuinely matter. You’ll be trusted to shape strategy, lead meaningful projects, and see the direct impact of your work in a purpose-led organisation doing nationally recognised work.

Key details

Hours: Full-time: usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.

Salary: £40,000 FTE per annum, plus 6% contributory pension scheme

Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH)

Contract type: Permanent

Next steps

Closing date for applications: midday (12pm), Thursday, 08 January 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Monday, 12 January 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held in-person/remotely in week commencing 19 January 2026

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Reporting to: Community & Challenge Events Manager

Direct reports: N/A

Hours: Full time, Monday to Friday (37.5 hours per week).

Location: Hybrid working – Minimum 40% of working time to be spent in the office based in Welwyn Garden City, Hertfordshire. Includes occasional local, regional and national travel.

Job purpose: 

• Lead and grow community fundraising activity and campaigns to support Willow’s strategic income goals
• Build and steward strong relationships with donors, fundraisers, volunteers, and community partners to increase support and awareness.
• Develop innovative fundraising initiatives with the Community and Challenge Events Manager, informed by sector insights and trends.
• Contribute to the successful delivery of Community, Challenge, and wider Fundraising Team targets and events

Key Responsibilities:

• To help lead and develop our Community Fundraising strategy and plans within agreed budgets to achieve financial non-financial targets.
• To raise awareness of our work and to inspire support through:
  • Providing outstanding stewardship to our network of supporters to maintain engagement and build loyalty. To provide a highly personalised approach to supporting Willow’s fundraisers ensuring our supporters receive a positive experience throughout their fundraising activity
  • To proactively develop relationships with various organisations within the community setting, including, schools, societies, community groups and companies.
  • To create a pipeline of activity, that helps us to reach new audiences through proactive outreach
  • To coordinate and deliver presentations to a variety of community audiences, with support from wider team and volunteers.
  • To organise and deliver a calendar of fundraising activity that creates opportunities for supporters to help Willow. Ensure participation and income targets are achieved.
  • To develop the charity’s social media fundraising activity in collaboration with the wider team.
  • Collaborate closely with the Communications Team, to help plan and develop multi-channel campaigns including on and offline activity that inspire and engage people.
  • To work with the Communications Team to produce campaign materials, share interesting stories and fundraising updates. Prepare content for newsletters, website, and social media.
  • To develop a team of volunteers to support fundraising activity. This could include delivering talks, attending events, and promoting Willow at community events.
  • To foster relationships with Willow’s network of charity shops and explore collaborative opportunities to mutually support each other’s initiatives.
• To ensure accurate recording of supporter information and reporting on activity through:
  • Updating the charity’s database, Raisers Edge (RE) recording all donor contact and fundraising activity.
  • Using RE as a tool to aid fundraising using data insight and reporting
  • To prepare end of campaign reports to improve results for future campaigns and capture learnings.
  • To prepare regular income reports and updates as required.
• To keep up- to- date and comply with the rules as set by the Fundraising Regulator, GDPR (General Data Protection Regulation) and other relevant legislation and codes of practice and good practice.
• To keep up to date with changes and trends in the UK fundraising environment
• To undertake any other tasks required.

Qualifications, Knowledge & Experience

Essential

• Demonstrable experience in Community Fundraising of at least 1-3 years
• Experience in managing staff and/or volunteers
• Proven record of accomplishment in delivering and meeting targets
• Self-motivated and able to work on own initiative
• Well organised with attention to detail
• Ability to inspire and influence others to support Willow
• Ability to develop, motivate and manage individuals and groups of individuals
• Ability to manage several projects and tasks simultaneously and skilled at prioritising
• Excellent verbal, written and presentation skills
• Effective negotiating and influencing skills
• Strong numeracy skills and ability to forecast and analyse fundraising results
• Decisive and quick problem solver with the ability to adapt easily to change
• Innovative outlook and a willingness to suggest new ideas.

Desirable

• Experience of producing fundraising reports for activity and outcomes
• Proven experience in delivering timely fundraising campaigns and initiatives
• Fundraising database experience – preferably Raiser’s Edge

​Other

• Regular travel across the county will be required. Willing to work flexibly, including evenings and weekends as required.
• Full driving license and access to a car

Job Purpose:

1. To lead the development and delivery of WIP’s housing programme in South London and Manchester, ensuring high quality, trauma responsive services.
2. Develop effective pathways with local housing teams and providers, including through co-design with women with lived experience, developing training and resources to improve the knowledge and understanding on women impacted by the CJS. 
3. Provide effective leadership to direct reports, fostering a positive, supportive and collaborative team culture.
4. Work collaboratively with the external affairs team to provide programme insights to influence policy and systems change to prevent criminalisation of women due to homelessness and housing insecurity.

Finance Business Partner

Fundraising and Charitable Activity

£73,923 a year

London, E15 2GW / Hybrid working.

Full time, 35 hours a week

Job description

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

At Scope, our Fundraising Department is entering a new chapter. We are investing to grow, diversifying, and testing new ways to raise money. Our services and other charitable activities are working in new partnerships, with the government and in communities. This role will be a key part of these exciting developments in Scope’s strategy – an Equal Future with Disabled People.

Permanent, Full time (35 hours a week)

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.

About the role

We are looking for an experienced and commercially minded Finance Business Partner to join our Finance team at Scope. In this role, you will provide strategic financial insight, challenge, and guidance to our Fundraising and Charitable Activity teams, managing a combined budget of around £30 million. You will help us deliver on our strategic priorities, including closing the disability employment gap and ending the extra costs of disability.

As a trusted advisor, you will work closely with senior leaders, budget holders, and colleagues across Scope to make sure that financial insight is at the heart of our decision-making, helping us to deliver the greatest impact.

You will:

· Understand, analyse, and present large amounts of complex data in a clear way.

· Partner with budget holders to understand financial needs and provide proactive advice and analysis to support decision-making.

· Deliver transparent and accountable budgeting and forecasting processes.

· Provide accurate, insightful reporting, ensuring commentary and analysis add real value.

· Review financial proposals for investment and assess return on investment (ROI) on all fundraising spend across multiple years.

· Coach and influence teams, helping them understand financial performance and act on insight.

· Build strong working relationships with colleagues and external stakeholders, including auditors and suppliers.

· Take ownership and responsibility for the accounts and embrace change.

For more information about the role’s responsibilities and the skills and experience required, please visit our website.

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

About you

We are looking for someone who can combine technical financial expertise with strong relationship management skills. You’ll be confident working with large amounts of data, interpreting results, and presenting insights in a clear and impactful way.

To be successful, you will have:

· Experience of providing financial insight to senior leaders that influenced decisions.

· Strong knowledge of fundraising accounting, including gift aid, forecasting individual giving subscriptions, legacies, and donations, preparing cost analysis for funding bids, and allocation of restricted funds.

· Experience of proactively guiding budget holders through the budget setting process.

· Excellent analytical and communication skills, with the ability to present complex information clearly.

· The confidence to challenge and influence decisions at senior level.

It would be great if you also bring:

· Understanding of the social model of disability.

· Knowledge of charity accounting and VAT partial recovery.

· An accountancy qualification (ACA/ACCA/CIMA or equivalent).

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please email us via our website.

Find out more about asking for adjustments at interview.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus bank holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

Click the apply button to create an account and complete your application form.

Closing date for applications: 11:59pm GMT, Wednesday 17 December 2025.

Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers, seek a Fundraiser.

DCD’s Fundraiser will work closely with the Executive Director and be instrumental in increasing fundraised and revenue income. 

Our ideal candidate will be a creative thinker with an open mindset to propose and explore new avenues of fundraising and income streams.

This role is ideally suited to a self-starter with a passion for the performing arts, who is motivated to make a tangible difference to the quality of dancers’ lives.

If you are excited by this opportunity and resonate with DCD’s values, please get in touch; we would love to hear from you.

Contract: Full-time permanent role

Salary: £35,000 per annum, pro-rata

Start date: As early as possible

Location: This is a remote working role, with monthly in-person team meetings which take place in London or Birmingham. Due to additional in-person events and meetings, as appropriate to the role and usually in London, the Fundraiser should be either based in London or within commutable distance.

Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employers contribution to pension scheme, Health & Wellbeing package, Professional Development opportunities.

Deadline: Applications must be submitted by 9am, Thursday 22 January 2026

Info: Download job application pack from our website for full job spec and how to apply.

About Bright Futures UK

 Bright Futures UK supports children and young people aged 5 to 24 whose education has been disrupted due to serious long-term physical or mental health conditions. We offer online one-to-one tutoring, befriending, and mentoring programmes, as well as group activities including hospital workshops, industry events, and advocacy initiatives. Working with hospitals, families, and partner services, we make sure children and young people experiencing health-related challenges are not left behind.

Role Overview

Provide an adaptable programme and volunteer support across referral intake, onboarding, delivery, safeguarding, and impact. The postholder will be placed on a primary track that suits their strengths and the organisation’s needs, while contributing to core team tasks.

Key Responsibilities

• Move children and young people or volunteers smoothly through referral or onboarding steps and keep them informed at every stage.
• Maintain clear, accurate records in our CRM and task systems, meeting GDPR and safeguarding standards.
• Coordinate logistics such as calls, meetings, sessions, and training, including invitations, reminders, and attendance records.
• Complete required paperwork and checks.
• Build positive relationships with families, hospitals, schools, partners, and volunteers through timely, friendly communication.
• Monitor progress against timelines, identify bottlenecks or risks early, and work with colleagues to resolve them.
• Escalate safeguarding concerns promptly in line with policy and contribute to safe, trauma-informed practice.
• Prepare and share resources and updates, and support basic reporting by tracking outputs, outcomes, and feedback.

Person Specification

Essential:

• Demonstrated ability to hold sensitive conversations in a trauma-informed, empathetic and professional way
• Excellent interpersonal and written communication skills
• High level of organisation and attention to detail, with the ability to manage multiple priorities and maintain accurate records
• Commitment to safeguarding, confidentiality and ethical practice
• Proficiency in using digital systems and confidence in learning new tools (e.g. Better Impact, Asana, Canva)

Desirable:

• Experience working with or supporting children and young people with complex needs, including health, SEND or mental health challenges
• Experience working in a charity, school, hospital or youth work setting
• Understanding of trauma-informed approaches and inclusive practice
• Experience supporting or supervising team members
• Mental Health First Aid

Nacro is seeking an experienced and dynamic Head of Policy & Public Affairs to lead our strategic policy development and influencing work with Government, officials, and other key decision-makers. This pivotal role will shape and deliver a high-impact policy and public affairs strategy that improves the lives of the people we support—those affected by the criminal justice system, housing insecurity, and barriers to education.

You will be Nacro’s senior voice in government spaces, the media, and across the public affairs landscape. You will ensure our policy positions are evidence-based, rooted in lived experience, and influential at the highest levels.

 

Key Responsibilities

Strategic Policy & Public Affairs

• Lead Nacro’s strategic policy and public affairs activity with Government, parliamentarians, officials, and other stakeholders.
• Develop and implement a compelling public affairs strategy that drives meaningful change.
• Build and maintain strong, productive relationships with senior policymakers.
• Represent Nacro externally, including with senior stakeholders and in the media.
• Oversee the development of evidence-based policy positions and research projects that support Nacro’s strategic objectives.
• Ensure service user experience informs all policy and influencing work.
• Produce and oversee high-quality policy outputs including consultation responses, briefings, reports, blogs, and media commentary.
• Safeguard Nacro’s reputation as a trusted and authoritative source of insight and expertise.
• Provide strategic political intelligence and advice to the Director of Engagement & Impact and the Chief Executive.

People Leadership

• Lead, motivate, and support a high-performing team, setting clear direction and expectations.
• Model Nacro’s values and behaviours, enabling a positive, inclusive, and accountable culture.
• Manage communication channels effectively, ensuring key organisational messages are understood and cascaded.
• Set objectives, monitor performance, and hold regular one-to-one meetings.
• Support professional development and wellbeing across the team while driving innovation and high standards.
• Take responsibility for all aspects of people management, including recruitment, conduct, performance, and attendance.
• Recognise, reward, and encourage excellent performance.
   

Leadership Across the Organisation

• Play an active role in the Senior Leadership Team, helping to drive organisational strategy.
• Operate both strategically and operationally, identifying opportunities and risks for Nacro.
   

Professional Expertise

• Significant senior-level experience in policy and public affairs.
• Strong track record of leading policy campaigns that delivered real impact.
• Excellent political awareness, judgement, and communication skills—both written and verbal.
• Knowledge of criminal justice, education, young people’s policy, or housing policy (desirable).

Performance & Compliance

• Set and deliver directorate performance targets, ensuring effective management of budgets and resources.
• Oversee health & safety responsibilities in your area.
• Contribute to business development and bid work in partnership with relevant teams.
• Ensure accurate and timely record-keeping and reporting.
• Promote and uphold Nacro’s values, safeguarding, data protection, and equality and diversity policies.
• Represent Nacro positively, building strong internal and external relationships.

Why Join Nacro?

We believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.

We see your future, whatever the past.

If you are a strategic thinker, an influential communicator, and passionate about social justice—we want to hear from you.

 Apply now to lead change where it matters most

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in the UK.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

The Purpose of the Role
IRC’s External Relations (ER) department brings together Fundraising, Communications and Policy & Advocacy functions. With the aim to raise money, awareness and influence for crisis-affected populations worldwide, the department combines knowledge and expertise across multiple national markets.  
 
The IRC fundraising teams are comprised of colleagues and teams working in the USA, UK, Germany, Sweden and Korea as well as emerging markets delivering direct marketing, content, account management, philanthropy, board liaison, corporate as well as trust and foundation partnerships to support IRC’s national fundraising strategies. 
 
The IRC’s private fundraising capability in the UK has grown significantly over the past five years. Ambitious growth plans are in place to deliver increasing income from the private sector as part of an exciting global External Relations strategy.  
 
The Director of UK Mass Markets is responsible for the leadership and direction of the Mass Markets team in the UK and for securing long-term sustainable income for the IRC through individual donor acquisition, retention and supporter care. You will lead and develop a high-performing team by growing mass marketing audiences and income, developing exciting and targeted campaigns, identifying opportunities for product, channel and audience diversification, and championing UX and a supporter centric fundraising model. The Director will also serve as a key partner to the UK Executive Director as they facilitate cross-team collaboration, accountability and success among all private fundraising teams in the UK (Philanthropy, Global Corporate Partnerships, Foundations & Trusts and Mass Markets). The Director will play a leadership role in IRC UK more widely as a member of the UK Senior Management Team (UKSMT). The UKSMT is collectively responsible for achieving the cross-functional goals of IRC UK’s strategy and actively fostering an inclusive workplace at IRC UK.
 
This role is responsible for:  
I.  Securing significant and sustainable funding in the UK for IRC’s work 
II.  Leading strategic activities that support IRC’s mass market fundraising presence including campaigns for the End-of-Year, World Refugee Day and emergencies

Scope and Authority 
This position has responsibility for delivering the UK Mass Market team strategy and targets and Supporter Care within the overarching Global Mass Markets strategy and UK Strategic Plan. 

Responsibility for Resources:
This post will have responsibility for three direct reports (1x Senior Acquisition Marketing Manager, 1 x Retention Marketing Manager, 1 x Donor Services Assistant) and a substantial expenditure budget. The role is part of the global Mass Markets team and is matrix managed by the Executive Director in the UK and the Global Vice President of Mass Markets.

Key Working Relationships
Internal:
•  Counterparts and senior leads in global Mass Markets team 
•  UK SMT: Directors of Strategy and Delivery, Communications, Advocacy, Philanthropy, Finance, People and Culture, Awards Management
•  Global peer-level team: Directors and Heads of Mass Markets for Korea, Germany, Sweden, USA and Global Mass Market Support Leads
•  Digital team members (UK and global) 
•  Global Creative Studio and Brand 
•  Senior Director for Retention
•  International Operations team, incl. data & analytics roles  

Key Accountabilities

·  Aligned to the overall Global External Relations Strategy, develop, implement, monitor and report on IRC UK’s fundraising and supporter engagement strategy. 
·  Lead fundraising campaigns (acquisition, retention, mid-level) that deliver unrestricted income to enable IRC’s work. Channels include e-mail, direct mail, inserts, Facebook advertising, new forms of social media, and adwords, as well as telemarketing etc.
·  Develop a supporter engagement programme that focusses on developing and deepening long-term relationships and drives retention rates.
·  Develop and deliver an innovation programme, ensuring fundraising products and activity are at the forefront of the UK sector and allow IRC to cut through to new audiences.
·  Deliver outstanding supporter services, ensuring supporter interactions are dealt with professionally and appropriately.
·  Contribute strongly to overall Global External Relations strategy and budget development during the budgeting and investment request process.  
·  Lead, inspire, develop and performance manage the UK Mass Markets team.
·  Ensure effective collaboration between the UK-based leads of the Foundations and Trusts, Global Corporate Partnerships, and Mass Markets teams, in executing comprehensive, aligned donor engagement strategies across the UK. 
·  Collaborate with other UK leaders on the UK Senior Management Team, holding collective accountability for achieving the goals of the UK strategy and advising on the wider management of IRC UK to support those goals.  
·  Reporting to the UK Board of Trustees, including presentations to the full Board and the External Relations Committee as required. 
·  Representing IRC in the Disasters Emergency Committee (DEC) Fundraising Directors group.
·  Be the senior contact for all mass marketing partnerships with third party supplies.  
·  Act as senior voice in cross-market working groups and committees. 
·  Network and build external profile of the IRC UK Mass Markets team by attending relevant fundraising and sector events, and building other external stakeholder relationships. 
·  Input into effective risk management of mass marketing income by accurately assessing opportunities, threats, strengths and weaknesses on a regular basis, and iterating the programme based on results.  
·  Accurately forecast, monitor and report on income and expenditure budget lines. 
·  Keep up to date with sector developments in individual giving, digital fundraising to ensure IRC is at the forefront of fundraising developments. 
·  Work closely with Mass Markets team in other national markets (i.e. Korea, Germany, Sweden, US) and the International Operations team to ensure all engagement is coordinated, and where appropriate, synchronised.  

Skills, Knowledge and Qualifications:

·  Driven, motivated and proactive with a solutions-based attitude and resilient in the face of setbacks. 
·  Proven ability to manage, meet and monitor fundraising budgets and Key Performance Indicators. 
·  Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload. 
·  Ability to understand legal frameworks and requirements, and implications of decisions in the best interest of the charity. 
·  Excellent verbal and written English and the ability to produce well designed and high-quality proposals and reports.
·  Institute of Fundraising, Cass or comparable qualifications would be an advantage.  

Experience:
·  Extensive experience of individual giving (or mass marketing) and digital fundraising and ideally, mid value and legacy giving, within a large or medium global charity, including a proven track record of both acquisition and retention.**  
·  Launching new channels and products with success. 
·  Comprehensive understanding and experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive strategy and performance.** 
·  Experience and understanding of creative process and relationship with brand identity through different channels and audiences. 
·  Proven track record of success in a leadership, line management, recruitment, performance management and talent retention.**
·  Demonstrated history of being an empowering and supportive manager to front-line fundraisers.
·  Experience working for a centralised, international organisation would be a strong advantage.  
·  Experience using Salesforce an advantage.  

Criteria in the Person Specification marked with ** are the minimum criteria in line with our commitments under the Disability Confident Employer Scheme in the UK. 
UK based candidates who state that they have a disability and meet these criteria, will be invited to interview.

Hertfordshire RECONNECT Worker (Maternity Cover)

Location: Hertfordshire

Salary: £24,000 per annum

Vacancy Type:  Full Time

About The Role

Are you passionate about supporting people as they transition from custody back into the community?

Join Forward Trust as a RECONNECT Worker (12-month maternity cover), delivering an inclusive, person-centred service that helps individuals access the health, wellbeing and support networks they need to thrive after release.

You will provide tailored advice, guidance and care planning for people 12 weeks pre-release and up to 6 months post-release, ensuring they connect with the right services, from substance use support to mental and physical healthcare.

What You’ll Do

• Process referrals, complete detailed needs assessments and update referrers on outcomes.
• Create bespoke care plans and offer continued support to service users after release.
• Manage a diverse caseload, supporting reintegration and engagement with local healthcare and wellbeing services.
• Assist the Team Leader with recruitment and training of prison peer supporters.
• Build and maintain strong relationships with healthcare teams, prison staff, Offender Management and other key partners.
• Keep accurate and concise case notes, assessments, care plans and risk assessments.
• Support the development of clear referral pathways across internal and external agencies.
• Contribute to safe, holistic service delivery and share best practice with colleagues.
• Refer service users to the Forward Meet & Greet service and support Meet at the Gate releases.
• Ensure individuals are fully connected with community services in preparation for release.

What You Bring

• A full UK driving licence (essential).
• Strong organisational skills and confidence managing a busy caseload.
• Excellent communication and partnership-working abilities.
• A compassionate, inclusive and proactive approach to supporting people with complex needs.

Make a real impact at a pivotal moment in someone’s life. Apply now and help build safer, healthier futures.

Please note: Prison Vetting is required for this role which is managed by HMPPS & can take between 8-12 weeks to process. 

Please see attached Job Description for full details

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme 
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 
• Death in Service Payment (2x annual salary) 
• Critical Illness Insurance (subject to qualifying criteria)

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.ml

Job Title: Junior Costs Clerk
Company: Deighton Pierce Glynn
Location: London, UK
Employment Type: Permanent, Full-Time
Salary: £27,750.00

About Us: At Deighton Pierce Glynn we are committed to empowering our clients to challenge abuses, failures, and other unlawful conduct by the government and those in positions of power. We believe that diversity enhances our ability to provide the best service, attract top talent, and drive innovation through varied perspectives. We recruit based on merit, regardless of age, disability, gender, gender identity, race, ethnicity, marital status, religion, sex, or sexual orientation.

The Role: We are looking for a problem-solving Junior Costs Clerk with a can-do attitude to work with our Billing Team to support our dynamic team of lawyers at our busy London office. You will be responsible for assisting in preparing and submitting legal aid bills, alongside reviewing case files, time records, and disbursements to ensure accurate cost submissions. You will be trained on all aspects of the job depending on experience. This is a varied role that requires excellent organizational skills and the ability to support our team efficiently.

Person Specification

Essential:

• Interest in Our Ethos: A strong interest in our mission to empower clients and challenge unlawful conduct by the Government and those with power.
• Problem-Solving Skills: A love for solving problems and overcoming challenges.
• Prioritization & Attention to Detail: Ability to prioritize tasks effectively and maintain attention to detail.
• Clear Communication: Excellent written communication skills, with the ability to write clearly in plain English. Confident, with negotiating skills and tact.
• Organizational & Time Management Skills: Outstanding organizational and time management abilities.
• IT Skills: Proficiency in typing, computer literacy, and the ability to learn our systems, including Office365. In particular an interest in developing proficiency in Microsoft Excel.
• Numerical Aptitude: An aptitude for numbers and process.

Advantageous but not essential

• Legal Aid: Knowledge and understanding of Legal Aid, Legal Help and other systems of public legal funding.
• Negotiation Skills: Demonstrable experience of putting forth convincing arguments for appeal purposes.
• Case Management: Such as SOS, Leap or demonstrable confidence with navigating comparable systems.

How to apply

To apply, please send your CV and a cover letter through our website, outlining why you feel you are a great candidate for this role, and complete our Equal Opportunities Form.  Please quote job reference 2025/14/LONJCC in the subject line of your email 

Important Dates:

• Closing Date: Continuous recruitment
• Interviews: Suitable candidates will be invited to a skills test and interview

Join us and be part of a team that makes a difference. We look forward to receiving your application!

Customer Experience Director

Location: Remote

Salary: £94,671.46 per annum

Closing Date: 19 December 2025

We’re on the hunt for a Customer Experience Director to lead our customer facing housing management teams. If you have a proven track record of delivery and you’re decisive, tenacious, collaborative, resilient and relentlessly passionate about great customer service – it could be you!

We’re looking for an open minded, credible, talented leader to join our fantastic Housing Senior Leadership Team with responsibility for the delivery of local housing management services including anti-social behaviour, tenancy and neighbourhood related services.

We know everyone’s on a journey these days, but we’re truly on one, evolving our operating model so that despite of our size and geography, we’re connected to our customers and communities and service delivery is responsive, easy, local and personal.

You’ll be a subject matter expert in housing management and will be responsible for making sure we’re winning for our customers by listening, and ensuring teams are equipped and empowered to deliver excellent services which meet current and emerging customer needs.

Through strong change and performance management, process review, systems and policy development you’ll continue to drive customer satisfaction, trust and efficiency, ensuring our homes and communities are safe and thriving places for our customers to live.

Through your leadership, you will develop a high performing, productive culture, with high levels of accountability, ownership and autonomy where colleagues are truly engaged, encouraged and supported to be their best, with our Customer Promise at the forefront.

We’ll be honest, this role will be hard work! We always want to do better so there’s a lot to do and within a really challenging operating environment. Undoubtedly there’ll be times where you’ll be frustrated and you’ll probably try things which don’t work but you’ll be joining a strong, collaborative team, where we’ve got each other, and you’ll be encouraged to try new things, and amongst the hard work you’ll laugh and have fun; you’ll never be bored, and no two days will be the same.

The teams you’ll lead are nationally dispersed. Where you live isn’t necessarily important – it’s your expertise, customer focus, values and leadership that matters

If this role sounds like a bit of you, you think we’re going to be a great fit, and you’re ready to grab the opportunity and make it your own, come and #discoverstonewater!

Please note: Final stage interviews to be held on 17th December at our Reading office.

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document.

Discover Stonewater:

Stonewater is a leading housing provider. We manage around 40,000 homes, serving 90,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association’s Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living.

We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer.

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

To Apply

If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.

We are recruiting for two opportunities: one Permanent position and one Fixed-Term (12 months) position.

This role sits within our Connecting Communities service, which is an element of the larger Mental Health and Wellbeing Service in Tower Hamlets. The post holder will be committed to supporting our clients through their recovery and developing greater resilience and wellbeing. This role will offer a personalised approach to accessing welfare and housing-related advice and information, through casework, workshops and advice surgeries.

What you’ll do 

• Provide welfare benefits and housing advice to support people with mental health challenges to live independently in the community.
• Help clients understand and resolve issues related to welfare benefits and ensure they receive their correct entitlements.
• Run workshops, groups, and advice surgeries on welfare benefits and related topics, such as money management.
• Work collaboratively with the Connecting Communities team, mental health services, housing associations, and other providers to support welfare benefits enquiries, referrals, and training needs.

Play a key role in a pioneering £1m Maudsley funded programme transforming how primary care supports young people. As Research Fellow, you’ll lead research and evaluation activity across four South London boroughs and help build WCC’s growing national evidence and insight function.

This post offers an exceptional opportunity to be part of an innovative and rapidly developing programme that blends real world service change with high quality research. Working across the South London and Maudsley (SLaM) boroughs — Lambeth, Lewisham, Southwark and Croydon — you will document, analyse and demonstrate the impact of new youth friendly primary care approaches as they are designed, implemented and adapted.

Supervised by Dr Ann Hagell (Consultant to The Well Centre Charity) and Professor Johnny Downs (King’s College London), you will join a collaborative and multidisciplinary partnership that includes KCL’s CAMHS Digital Lab, primary care teams, youth workers and community stakeholders. This is a rare chance to contribute foundational insight to a charity entering its national scaling phase.

About The Well Centre Charity

The Well Centre Charity exists to ensure every young person has access to health support that is holistic, youth friendly and free from barriers. Our model brings together GPs, Health and Wellbeing Practitioners and mental health practitioners to deliver integrated care in a way young people value.

Rooted in Lambeth, the Well Centre model has inspired services across South London and beyond. We are now building the research, learning and system infrastructure required to scale this approach nationally. Joining us now means shaping our evidence base and strengthening our role as an innovation partner to local and national systems.

This post is funded by the Maudsley Charity, but the employment contract will be held by Herne Hill Group Practice, the home of the original Well Centre.

About the Role

As Research Fellow, you will lead research and evaluation for the Maudsley programme and contribute to the wider evidence and insight function of WCC. You will use both qualitative and quantitative methods, support digital innovation with KCL, and help ensure that young people’s experiences, outcomes and priorities shape service development.

Your work will inform commissioners, clinicians and system partners working to reduce health inequalities and strengthen support for adolescents across South London and beyond.

What You’ll Do

You will:

• Design and deliver research and evaluation that tracks the rollout of new Well Centre–style services

• Use mixed methods to understand how services improve young people’s outcomes and experiences

• Analyse quantitative and qualitative data and translate findings into actionable recommendations

• Work closely with the CAMHS Digital Lab to support digital innovation and data capture

• Contribute to co production and engagement with young people and community voices

• Prepare protocols and support ethical approval processes

• Produce high quality reports, presentations and publications

• Synthesise evidence for commissioners, clinical partners and funders

• Champion evidence led practice within WCC and the wider programme

About You

We are looking for a thoughtful, curious and motivated researcher who wants to make a tangible difference to young people’s lives. You’ll value collaboration, bring intellectual rigour and enjoy working in a small team where flexibility, initiative and shared purpose matter more than hierarchy.

Essential Criteria

• Postgraduate degree (e.g., MSc) in epidemiology, biostatistics, public health, social sciences or related discipline

• Experience setting up or supporting research studies, ideally in adolescent or population health

• Ability to translate complex findings into accessible insights for diverse audiences

• Strong literature synthesis and critical appraisal skills

• Excellent written and verbal communication

• Strong organisational skills with the ability to manage competing priorities

• Experience working in multidisciplinary teams

• Knowledge of ethical research practice and GDPR compliance

• Ability to form effective working relationships with colleagues, partners and stakeholders

• Experience of qualitative research with young people

Desirable

• PhD (completed or near submission) in a relevant field

• Experience in adolescent health, youth development, primary care or CAMHS

• Familiarity with NHS datasets and publicly available health and mapping data

• Understanding of SNOMED, Read Codes or clinical phenotyping systems

• Experience with ethical approval and information governance processes

• Strong quantitative or analytical skills using R, Python or STATA

• Experience of co design with young people

What We Offer

• The chance to be part of a pioneering programme improving adolescent health

• A supportive, collaborative and values led culture

• Opportunities for publication, innovation and professional development

• Hybrid working and flexibility

• Autonomy to contribute creatively to a growing organisation

Benefits

 

(Herne Hill Group Practice employment terms)

• Company pension

• Cycle to Work scheme

• On site parking

• Referral programme

• Sick pay

• Generous annual leave

Job Details

• Job type: Full time or part time

• Hours: Up to 37.5 per week

• Salary: £34,960.82 – £40,000 per year

• Location: Hybrid remote, London SW2 3UP, with travel across the four SLaM boroughs

What could you achieve if you led a national sales team where every partnership directly fuels positive change in education?
 
 
TPP Recruitment is partnering with the workforce development body for the Further Education and Training sector to appoint an Associate Director of Sales. This is a pivotal position: you’ll set direction and lead from the front with senior customers.
 
 
Salary: £75,150-79,100 per annum, depending on experience
Employment type: Permanent
Hours: Full time, 35 hours per week
Working arrangements: Hybrid with national travel; typically, around three days per week with customers/prospects or in the office (London), with flexibility required
Start date: ASAP
 
 
About the Organisation
 
This organisation is the workforce development body for the Further Education and Training sector, working in partnership with others to deliver professional learning and development for teachers, trainers and leaders. Their mission is to improve education and training for learners aged 14 and over, supporting lifelong learning and social justice. The organisation is proud to foster a culture where everyone can thrive, guided by values and a commitment to sustainable practice.

About the Role
 
As Associate Director of Sales, you will lead regional and central teams that generate income through membership subscriptions and associated services, building long-term, solution-led partnerships with colleges, training providers, and adult education organisations. You’ll be outward-facing, developing senior relationships with Principals, Vice Principals and HR/People Directors, while coaching your team, improving sales operations, and enhancing the customer experience.

Key Responsibilities
 

• Lead the B2B sales strategy to grow partnership, leadership development and learning offers
• Personally manage senior, high-value relationships and open doors at executive level
• Model consultative, solution-led selling; tell compelling stories that bring value to life
• Align sales activity with marketing and product to deliver a seamless customer journey
• Strengthen customer success and regional engagement to ensure measurable impact and renewals
• Mature sales operations (pipeline, forecasting, performance reviews and dashboards)
• Embed effective use of customer relationship management systems and data insight
• Lead, coach and mentor a small, high-performing sales and customer success team

 
 
Skills / Experience Required
 

• Senior leadership experience in B2B sales, partnerships, or commercial development, ideally within the education, learning, or professional membership sector
• Deep understanding of the Further Education and skills landscape, including workforce challenges and sector priorities
• Demonstrable success in consultative, solution-based selling to senior leaders in colleges, training providers, or adult education organisations
• Experience designing and delivering people-focused solutions such as membership, CPD, or leadership development offers
• Proven ability to build and lead high-performing sales teams, with a collaborative and coaching approach
• Skilled in pipeline management, forecasting, and performance accountability, with strong CRM and data insight capabilities
• Excellent communication, negotiation, and presentation skills, able to engage credibly with education sector stakeholders
• Motivated by social purpose and sector impact; outward-facing and relationship-driven

 
 
Interview Process
 

• Screening and informal chats (pre-Christmas) coordinated by TPP Recruitment
• Final interviews mid-January 2026 (in-person) with senior leaders at the organisation
  • Assessment task included in the invitation to interview

 
 
To Apply
 

• Supporting statement (no more than 2 pages)
• CV

 
N.B. Thoughtful use of AI tools is acceptable; we also want to understand your voice, strengths and judgement through your statement.
 
 
Deadline
 

• Applications will be reviewed on receipt
  • Early applications (before Christmas) are encouraged to secure January interview slots.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.